La Quinta Inn & Suites by Wyndham Univ Area Chapel Hill

Breakfast was good but not as complete as some other places. Still good

The staff was pleasant especially Ashley.

Nicest

Very clean, non smoking. And the complimentary breakfast was great The bathroom door in my suite gets stuck when you close the door. Aside from that I loved it

It was quiet! Clean and comfortable. Fresh fruit would have been great at the breakfast.

Great room, so clean and spacious. Staff was wonderful. Breakfast area well maintained. Would definitely recommend!

clean room and parking are good!

the room was nice but no elevator working a d we were on 4th floor

Superb

Decent

Good location. Clean facility. Comfortable bedding. Spacious rooms.

location great for hospitals

Most of staff were friendly, the breakfast was nice and the kids enjoyed the pool. 1: Didn’t like staying in pet friendly room but it was the only king size bed they had left. 2: Also next door they were having something and were revving up cars really loud till late.

Mattress are not great. Needs table for chair and couch

Breakfast was great. Room smelt nice upon arrival. Check in time was too late to allow us time to change and get to ballgame on time so we had to pay to check in early which was not necessary because room was ready without staff having to do anything special for the charge. Also, the commode was really, really low to floor which made it hard to get down and up.

Being charged for 3 nites stay and only staying one night due to an unexpected death in the family. Front desk had assured us that we would only be charged for the one nite.

Proximity to the interstate

Disappointing

Good everything Nothing

Very good

The room was decent and comfortable. As advertised. A fair price compared to other restaurants and breakfast was provided. We had an issue with a loud "neighbor" so they gave us a different room in a quieter area. Random people arguing at the hotel front as soon as we pulled in. Random people hanging around hotel at different times didn't appear to be staying there. The staff were professional but didn't give top notch customer service. The breakfast didn't give too many great options but the waffles were good.

We had just driven 14½ hours straight through - stopping only for fuel and fast meal!! However, not knowing if we were going to be able to pull off that drive, and stay somewhere along the way, I had NOT booked ahead of time! What I am MORE THAN HAPPY to PRAISE is the VERY WONDERFUL, KIND, GEM of a LADY who checked us in at the front desk!!! 5⭐ for her alone She 1st helped us with checking the Hotels "BEST RATE"vs one I had pulled up on Expedia... Not only to get the BEST price, but when we visited 2 years ago, I MEANT to book here, BUT accidentally booked the La Quinta 30 min away!🤦‍♀️ She told me their rate, then I asked here to verify if the Expedia room was the same. It was! It put us in the EXACT ROOM she was looking at. THEN I asked if they had 'Early Check-In' and HALLELUJAH they did!! So, with the money I saved using Expedia, it more than paid for the EARLIEST of early check-in times!! Shortly thereafter we unloaded, washed upstairs & extremely comfortable nestled into our beds for a good long nap. Refreshed and renewed before visiting MY AMAZING FAMILY there for a few nights before heading off to Charlotte.

The reception staff were wonderful; they welcomed us with lovely smiles and sent us off with smiles as well. The room was spacious and clean. Although the building didn't appear to be particularly new, it was still perfectly clean.

The bed the food My safety

The room was clean and quiet. The staff was helpful/. The fitness center was small but adequate. Breakfast was fine once we learned how to use the waffle maker.

friendly employee

The rooms are very clean. Front desk are really great. Friendly, kind, and helpful with whatever you need!

Very good

Very good

needs new case goods

The only issue was the Hot Breakfast. I stayed 4 days and the food was the same each morning. Eggs, Sausages and Biscuits with Gravy. Cereal and waffles. It was hot and fresh no doubt but variety would have made better. I still rate it 4 out of 5. Overall a very great stay. I recommend this hotel.

Resting Food and the stay

The car noise from the Mexican restaurant next door was terrible.

Exceptional

Very good

Front desk manager, she was very rude

Very good

The room was clean. Staff were very nice. No problem parking. Good breakfast.

The experience was good-clean room, nice staff, good breakfast and parking. The indoor pool is not heated. So..if youre okay with a cold plunge-this is your spot!

Exceptional

Great value and lovely stay

Very good

The room was spotless- the whole place was very clean and pleasant. I was caught off guard because the price was so good Everything was clean, the people were friendly, everybody went out of their way to make my stay as pleasant as possible

The room was spotless- the whole place was very clean and pleasant. I was caught off guard because the price was so good Everything was clean, the people were friendly, everybody went out of their way to make my stay as pleasant as possible

Very clean, safe and appeared to have been recently remodeled.

Very nice stay and close to everything. Cleanliness 5⭐️.

It was great I like everything

Exceptional

It was great I like everything

Great staff, very clean and accommodating for our special needs family member.

Great location, clean rooms, friendly staff

Na Na

Room was clean and quiet. The breakfast was actually better than I was expecting. The person at check-in was a bit cold, but not rude or disrespectful so maybe it was just a long day or a bad day.

Newly renovated property. Clean entry and rooms. Nice amenities. Well lit parking lot. Friendly to dogs. Good complimentary breakfest. Only complaint...pool not heated...Brrrr

Superb

The rooms were clean and decent for the price. Staff is helpful. Breakfast isn’t great, but it’s free! They have an indoor pool! The fitness room is kind of a joke, but it’s there if you don’t have a membership at another club. There’s a Mexican night club next-door that gets very loud on the weekends. But all in all It was a great place to stay for the money.

Great property!

Very good

All of the staff was super friendly and helpful, the hotel and grounds were immaculate, the breakfast area was especially nice, and the beds were comfortable. I had a lovely stay and would definitely come back.

Thank you!

Clean property inside and out. Very good price for what they offer. Was here for a 2 day work conference. Would stay again if ever back in Chapel Hill.

At check-in ‘nope, can’t do that; call booking agency, Expedia’. Called them, on phone for an hour again, they called hotel directly, hotel would not honor policy because we were ‘passed check in’. Although they created the issue, they would not honor it. Wyndhams worldwide are now unbookeable to this family. 100% never again. My sisters trip to Scotland? Hotel Cancelled. Her son’s trip to Miami? Hotel Cancelled. Honor your policies.

The location is in a good spot was easy to get to shopping and eating businesses The pool needs to able to heat up stayed way to cold to enjoy, it was colder the wet shower

The location is in a good spot was easy to get to shopping and eating businesses The pool needs to able to heat up stayed way to cold to enjoy, it was colder the wet shower

Propre, sécuritaire et serein

Yes

Convenient to hospitals and staff is helpful

Na Na

Very clean. Employees were very nice. Check in was quick and easy. I loved it.

I love staying at that hotel you close to everywhere at one and you’re close to Target. You have a lot to park at so I think it’s a nice hotel.

I love that the staff was very friendly and the rooms was very clean.

Clean, big rooms. Pet friendly rooms were also clean and there was no residue pet smell. Breakfast was decent, continental with hot sausage and biscuits.

The facilities were first rate, the room extremely clean and the staff attentive and professional In six months the cost of for our pet for two nights has increased by almost $30.00 dollars. That is quite an inflationary surge.

The facilities were first rate, the room extremely clean and the staff attentive and professional In six months the cost of for our pet for two nights has increased by almost $30.00 dollars. That is quite an inflationary surge.

Room was clean & quiet. Breakfast was good.

100% recommended

Exceptional

Pool was way too cold

Clean room, breakfast was fine

Staff is nice and hotel gets the job done. It's clean but dated. It's also a pain to get in and out of the parking lot. This place gets the job done at a good price.

Yes, it was pretty clean. Breakfast was standard.

At check-in ‘nope, can’t do that; call booking agency, Expedia’. Called them, on phone for an hour a piece, they called hotel directly, hotel would not honor policy because we were ‘past check in’. Although they created the issue, they would not honor it. Wyndhams worldwide will no longer be a stay of choice. A trip to Orlando for volleyball tournament ? Now Cancelled. Thanksgiving trip to DC ? Now Cancelled. They lost 6 adult customers plus their adult children and every friend we can tell as customers. Policies are policies, we did our bit, you should have honored yours.

I like how clean and cozy the room was. I slept like a baby.

At check-in ‘nope, can’t do that; call booking agency, Expedia’. Called them, on phone for an hour a piece, they called hotel directly, hotel would not honor policy because we were ‘past check in’. Although they created the issue, they would not honor it. Wyndhams worldwide are now dead to these families. 100% dead. France trip ? Cancelled. London trip? Cancelled. Next summer not going near a Wyndham.

Bathroom comdition was very poor. Shower head and the facet were leaking water and the stains on entire bathtub. Worn out shower curtain can't even stay closed that water was splashing all over the bathroom floor.

I had a great stay but my key card stopped working twice. That was a little annoying. An easy fix but still annoying. Everything else was great.

I got sick and nauseous because the sheets smelled like smoke. I sent a text but no response. My throat is still achy!!!

I the only negative for me was the location with being on a side street next to the highway

Superb

The room was nice. It was larger than most hotel rooms and hotel staff were nice.

Always clean

Room was clean and breakfast was good.

It was really good experience for me and my family

This feels more like a highway motel. It needs refurbishment urgently. The breakfast is horrible: felt like powdered scrambled eggs - in paper plates. Old carpets. Smell in rooms. And they charge for giving you the room check-in at noon even when they have availability.

Great location, Clean rooms

Room was clean, spacious and comfortable enough but outdated. Pillows were lumpy. Breakfast was pretty bad, we went somewhere else on the second day. The place seems well managed, it is just very basic.

Close to my destination

Exceptional

I stayed for 5 days on the fourth floor. It was clean and quiet and felt safe. All staff was friendly and helpful. The only problem is that the outside road can be noisy, otherwise the stay was perfect.

Very good

great location close to alot of things

Superb

great location close to alot of things

Large and comfortable room. Lobby area was very nice. A little challenging to get to and leave from the highway. Parking spots were plentiful, but very narrow.

Everything great

Breakfast was nice but no fresh fruit was offered which I thought was odd.

The room we were in was renovated with basic stuff, but it was clean and bed was comfortable Close access to Duke

The room we were in was renovated with basic stuff, but it was clean and bed was comfortable Close access to Duke

Staff were lovely and the location was convenient for our needs. Breakfast was not good. No real options. Appreciate that it’s included but would prefer an option to pay for something than not have that choice.

Sheets were old and did not feel clean and the entire floor smelled of marijuana, including our room.

The morning front desk staff was not real friendly and there was a strong smell of marijuana on our floor.

Refused to give a refund or anything. Wouldn’t stay here if my life depended on it. If someone offered me all the money in the world and told me all I had to do was stay here for 1 day, 1 night. I’d probably pass on it. That’s out of how much of a terrible experience this whole ordeal has given me

Room was exceptionally clean. Had coffee,small fridge,microwave,and desk. The rooms were larger than most. Very comfortable. Nice clean and spacious breakfast room with nice variety of choices. The breakfast room Coffee was very good. I would recommend this place They should use the same coffee company for the room coffee. Room coffee was not anywhere near as good as the breakfast room coffee

Exceptional

The front counter person that checked me in was a little distracted...on a call. Don't recall if she acknowledged me or not. She was talking and I realized that she wasn't talking to me, that she was actually on a call(ear buds). The call seem to be hotel related. A quick "I'll be right with you or I apologize for the delay" would have been sufficient. But the wait time was very noticeable. Room was clean but mattress was too firm. But all in all, I was pleased.

The overall appearance of the hotel was nice. It was very clean. The front counter person that checked me in was a little distracted...on a call. Don't recall if she acknowledged me or not. She was talking and I realized that she wasn't talking to me, that she was actually on a call(ear buds). The call seem to be hotel related. A quick "I'll be right with you or I apologize for the delay" would have been sufficient. But the wait time was very noticeable. Room was clean but mattress was too firm. But all in all, I was pleased.

Room was exceptionally clean. Had coffee,small fridge,microwave,and desk. The rooms were larger than most. Very comfortable. Nice clean and spacious breakfast room with nice variety of choices. The breakfast room Coffee was very good. I would recommend this place They should use the same coffee company for the room coffee. Room coffee was not anywhere near as good as the breakfast room coffee

The visit itself was fine. However, I left my clothes in the closet. LaQuinta said to send them a mailing label, and they would mail them but neither USPS nor UPS would provide a label without having the stuff being mailed in hand. i tried to get them to send the stuff and bill my credit card the cost, but they wouldn't. Don't know why, but my shirts and pants, etc, are still there.

Superb

The visit itself was fine. However, I left my clothes in the closet. LaQuinta said to send them a mailing label, and they would mail them but neither USPS nor UPS would provide a label without having the stuff being mailed in hand. i tried to get them to send the stuff and bill my credit card the cost, but they wouldn't. Don't know why, but my shirts and pants, etc, are still there.

They haven't updated the plugs to give no block charging. The beds are a bit hard. So if you want a soft sleep not happening. The breakfast is simple but good minus the juice, it watered down.

Very clean and spacious. The AC was extremely cold which I really loved. Staff was friendly and professional The traffic on the main road was loud but could bare with it

Very clean and spacious. The AC was extremely cold which I really loved. Staff was friendly and professional The traffic on the main road was loud but could bare with it

Nice hotel for the price. Safe location not too far from Durham Chapel Hill border. Late night 2am Wendy's drive thru is nearby. Only real con: you need AC sometimes on Upper floors even when it's only low 60s outside. Also no apparent way to switch between AC and heat. It's either AC or nothing. They must control it from a central location.

Nice staff and clean property

Very clean, modern rooms. Very convenient off I-40. Charge a $100 safety deposit and $5/night for wifi

Superb

I felt it was on par with the big hotel brands and was surprised at the quality and availability of all the amenities! The free breakfast was a plus and had everything I need. Staff is top notch!!! The hotel itself has a pleasant citrus smell from the cleaning products. The pool is a good size for a hotel - only small issue was that the pool is cold - surprising considering its indoor :-)

The desk clerk was nice . The dog area needed to be cleaned, dog poop in the area and needs grass. There is too much dirt! If the hotel wants to charge $30 per pet then the pet area should be clean and checked daily! I was not impressed with breakfast, not a fan of sausage I guess that is the cheaper meat!

Very good

Didn’t like the low toilet seats

Clean room, comfortable bed, tasty breakfast, easy parking and great Mexican restaurant next-door

Clean

Everything was clean The breakfast was bad. Mostly sugary choices.

Clean

The breakfast was bad. Mostly sugary choices.

Cleanliness and staff The mattress needed an upgrade.

Cleanliness and staff The mattress needed an upgrade.

Pictures of hotel show hot tub and heated pool. There was NO hot tub and the pool.eas ice cold. The breakfast food was like warm at best

Clean rooms friendly staff parking could have been a little better too close to other cars

Fantastic hotel, beautiful clean rooms, quiet, close to everything. We have found our go-to spot to stay whenever we are in the area.

The room smelled musty

Facilities very clean, rooms comfortable, appreciate the breakfast! Did not like the unusual scrambled, or powdered eggs! Regular scrambled eggs would have been great!?

Mattress

Great hosts and super clean rooms

Location No boiled eggs, smell of marijuana and non stop alarm that was going off and never was shut off in room next to us despite complaint at front desk.

Friendly staff. N/A

Everything was great. Except for the fact that my last stay was April 9-10th, I gave them my card for a $100. Deposit for incidentals and have yet to receive that deposit yet. I had planned on returning in May, but probably will not if this is how they choose to do business!

Thought it was kind of strange that an indoor pool was closed with the reason being seasonal. But due to unusually hot weather for April (90+), they did open it.

It was a good stay

Hight of toilet is low. The hotel is very clean and nice size of room. We want to use again!!😊

I had requested accommodations at front desk at check in as I had when booking and desk attendant was aware of request during check in... Actions by employees like we experienced are not good for business and Wydham should function at a higher level than experienced.... also, when checking out this korning I did not get a receipt.... Need to know no extra charger were added... Thanks....

The room was clean

The beds were comfortable & the outside gazebo was nice. The indoor pool was very dirty & cold. Like ice water! There was a distinct animal order in the hallways & the breakfast was awful, The elevator broke down while we were there.

Loved the room, it felt so warm and homey. The pool not being open

broken elevator

Lights incredible strong blasting into room Parking was easy. Staff was helpful at the front desks

Our room was across from the food, it was very noisy

We had a great stay here. The rooms was clean. The breakfast was good and the staff was great

Everything was fine

Everything was fine

Spacious, clean comfortable room. Would stay again.

Didnt eat but the stay was great and comfortably 👌

Staff were friendly & welcoming.

Great place for a quick weekend stay! Spacious rooms and very clean! Staff was friendly!

Yes

Neighboring property has a busy night life. The exterior rooms had very little sound proofing and I was up until at least 1am due to noise.

Our first room smelled so strongly of marijuana that we swapped rooms. Staff was accommodating and moved us immediately with no questions asked. The new room had a dirty bathtub and the sheets felt like sand paper. Breakfast was a disaster. The hotel was sold out but everything was empty and the staff member filling things was not polite at all. We won’t stay at this location again.

We did not do breakfast. Parking was great. Waiting for $100.00 refund to my visa. When will that happen?

Breakfast menu was sporadically full - there was the same sausage Patty five out of seven mornings. The coffee was good. The basic fruit wasn't always available morning to morning. The Tevana tea selection was available only three of seven mornings and for people like me with food sensitivity it would be nice if they had the full selection each morning.

Room clean, staff helpful, breakfast decent, parking ok

Clean room

Rooms were clean, everyone one was friendly.

Volveré

Parking was fine, breakfast was not great

Enjoyed my stay at this lovely hotel. Plenty of parking. ❤️the fridge and microwave in the room. Free parking and a shuttle if you don’t have a car. Breakfast came free. Would definitely stay again.

Very nice room, comfy bed, huge tv!

Sheets in one of the beds were dirty and a couple hand towels had stains. Great water pressure in shower/bathroom. Breakfast was straightforward with nice options. Cereal, biscuits and gravy, sausage patties, scrambled eggs, bread basket and fresh waffle maker, juice and hot coffee. Sadly, indoor pool was closed during our visit. Overall a good stay!

Good

I woke up to a mice in my room and I am waiting on a manager to contact me! Instead of beibg treated like a customer, I was asked to leave if I was not happy! The managers name was Terri, a very rude, miserable lady!

I stayed at this hotel for three weeks! Last night I woke up at 2 am to use the restroom, turned the TV and immediately I heard a shuffling sound. I turned on the light and there were two mice on the table! I screamed, they scampered away, after one was caught in my jacket I had on a chair. They both then went behind the dresser! I called downstairs to let them know and they moved me to another room. I also called a manager who would not give me his name, he kept blowing me saying he was in India, and basically told me I could check out. He was very rude, and every time I've tried to call back he will not answer the phone. According to the young man who was on duty they have a work group chat where he sent a message saying to move me and I could check out in the morning if I was not happy. The manger Terri arrived at 7 am. Se did not say good morning, she never apologized, and she basically said if you are not happy you can check out and leave. She then kept repeating that which was starting to upset me, because I, the customer was the one with the issue. They did not to accommodate me but instead made it seem like it was my fault they had rodents! She was very rude and keep insisting that I leave because I guess she didn't want anyone to over the conversation! I have never been so insulted in my life! Her customer service was awful, and after the money I spent to stay there I had no right being treated that way!

I woke up to mice on the table in my room at 2:00 in the morning! This was disgusting!!! They were crawling over my things and leaving droppings on the table!

Breakfast was terrible. Coffee was watered down. Sausage was over cooked stiff sausage links

yes

Our favorite spot when we’re traveling through

Pet friendly with great area for walking your dog. Could hear the TV from the room next door. Front desk staff were very helpful in getting them to lower it in the middle of the night. Would stay again.

Conveniet location near state park, duke University, anddinning places.pet friendly with decent price, great choice when traveling with pet.

Stayed here for one night on a business trip. The room was spacious and the staff were friendly, which made the overall stay comfortable. The only downside is that it’s located near a busy road, so there is some traffic noise at night. It didn’t bother me, but light sleepers may want to take note. Overall, a good option for a short stay.

exception service, my daughter attends NCCU and i stay here every visit.

Great staff. Very clean and comfortable.

The hotel is so outdated, everything is very old and run down. The rooms have almost no outlets, bad lighting. AC unit smells. The breakfast was the wrist part honestly!! No healthy options at all, microwaved eggs are so wet and gross, biscuits are frozen. That was basically what they serve. The WiFi is horrible!! Which funny enough is a member perk

Beds are full size not queen

It was clean and served our needs for the night. However, it was quite outdated.

Nice stay

Clean , Convenient Reasonable

Alittle out of the way Nice breakfast

Everything was good

Yes

Nice, clean, free breakfast

The laundry room charges but does not have a machine so that you can make change.

Facilities were clean and quiet. Staff friendly

Bathroom paint job was messy. Tub can be updated.

There was pubic hair all in the bath tub and all over the provided shampoo and conditioner pumps in the shower. The indoor pool is seasonal because it is not heated . We only picked this place for the indoor pool for the kids and it was closed . Staff were nice .

Everything was so unbelievably good would recommend it to everyone

Excellent hotel! Very clean and professional staff. Stayed on second floor very impressed with the room.

Enjoyed my stay here

Pool was closed when it was indoors. Room had typical hotel smell.

Room was great and clean! Had really nice space in the room overall! Great for what we needed.

Was good

Was good

Smelt

Clean room and beautiful lobby. Great location

Good

I paid extra to have a reservation where I could pay when I arrived at the hotel. Apparently, the hotel tried to charge me in advance on a credit card that I had cancelled due to fraud. When I arrived, they told me that my reservation had been cancelled due to lack of payment even though I had a replacement credit card with me to pay. They were completely sold out and I had to pay about $300 more for a last minute hotel during a game weekend at UNC Chapel Hill. I called Expedia customer service and they were absolutely no help and I could bare understand the person because their accent was so heavy. I will never stay at this place or use Expedia again.

The indoor pool was not open and they were very rude at the front desk. We ended up leaving and getting another hotel.

Quiet little gem. Would stay again

Clean room. Friendly staff. Good breakfast.

This is my third or fourth time staying here. It is very clean, quiet and I feel very safe.

Room was clean staff was friendly

Great

We chose the hotel as it was close to both Duke and UNC. Room was exactly what we needed it for - to sleep, shower, and watch tv. Breakfast was delicious. Staff was very nice.

The bathroom door had no lock and didnt really close (the door was basically two shutters). The breakfast was good and the night was very quiet.

Check in was super slow with computer issues. Other than that, very nice.

Bathroom has 2 doors that can’t be locked, so no privacy if multiple people are staying in the same room

Hotel seemed newly renovated. Clean. Staff was friendly and efficient. Room was clean. Beds were comfortable. Check in and check out was easy.

One of the better run La Quinta resorts I've used for overnight stays. The location was convenient to the hospital where my daughter had a necessary surgery. I understood there were hospital rates at some establishments but evidently not at yours. Staff were friendly and room was clean.

Clean rooms. Staff was friendly

Didn't have a major credit card for the $100 Deposit so Staff Lady wouldn't let me check in to my Room

The entire stay exceeded my expectations for LaQuinta. Friendly, helpful staff, clean, comfortable room and excellent water pressure in the shower. A very enjoyable one-night stay.

We even got a nice breakfast Only thing the walls seem paper thin I happen to have bouncy people above me and it was pretty loud till 2

Had really loud people in rooms around me, hotel was kinda a dump. Went to bed, felt like something was biting me on my back and shoulders, I hope to God I dont have bed bugs! Decided at around 2 pm the next day that I wanted to leave. Asked the guy at the font desk if I could get charged for a late checkout and leave (I would've paid extra) and not get charged for the secons night. He said no, that it cant be done. So I packed up my rhings and left anyway, hoping I wasnt taking bed bugs with me. It was about 2:30 pm and when I handed the guy my room keys, he said "they'll check you out in the

1. Curtain in bedroom has a curtain that is not big enough to block out the light. Bright outdoor lights, so please correct this. 2. Tvs are great, but not much on then to watch. Recommend adding netflix, espn and the like. 3. Coffee in the lobby is much better recently, but only available during breakfast. Please, make it available through the day!

Great stay. Good breakfast! Great value for the money. Beautiful property!

Clean Room, quiet.

I requested a room with no perfumes as I have asthma. The smell was overwhelming! I had asthma both days I was there. ~~ There was a fire alarm the first morning and I got my coat (23'F) & purse and fled down the stairs, only to be told it was a test. ~~ The "free breakfast" was slightly edible and the coffee was terrible. ~~ The staff was nice. I left 2 days early & got my refund.

We've stayed here many times. Always clean in lobby and rooms. Staff is friendly and helpful. Very convenient to both Chapel hill and Durham.

Rooms were updated very nice

Good staff, clean facilities, fair price

Room was nice,cozy and clean. I would recommend family and friends.

All went well

The stench of canabis in the hallway leading to the rooms.

Room was clean, furniture was worn, breakfast was adequate.

Very clean and quiet. Staff is professional and friendly. Very pleasant to stay.

Staff was super friendly and helpful! Everything was very clean. Breakfast was standard soggy eggs, floppy sausage and waffles. The eggs are always terrible in hotel chains. Check in and out was easy. Brown water and poor sleep made it a functional stay rather than an enjoyable one.

Room was clean and spacious. Breakfast was ample, hot and had a great variety.

​"Five stars for the service and cleanliness. The hotel is well-maintained, the rooms are lovely, and the team here is very welcoming.

Clean room pleasant staff!

When I return to Chapel Hill, I will stay here again. The property was enjoyable, affordable and close enough to campus.

Clean room, close to Duke Medical center and large shopping center.

Such courteous staff

La Quinta never disappoint always my first choice

The room was spotless, the staff were friendly and very helpful, liked being able to check in before I even arrived. I came for a week of study and the room provided the desk space and comfy work chair I needed as well as a place to relax

Staff was great! Property was nice. It was very quiet.

Clean room.

Parking was super easy, with plenty of spaces. The hotel was very nicely kept up...nicely decorated....very friendly front desk staff. The bed could have been more comfortable as well as the numerous pillows... however, making up for the bed was the very quiet atmosphere.

Many stays at this hotel when traveling for business. Always clean, quiet and comfortable.

Very nice accommodations and friendly staff

The room was clean and the staff was very kind.

Clean room,

Great location, nice and clean room, it was perfect for our overnight stay!

Friendly staff, clean room, decent breakfast

Room was neat and clean bathroom was a little less desirable. Staff needs to pay close attention to cleaning of tubs

Absolutely the best staff! My only complaint is there werent healthier options at breakfast, including fruit.

Staff was very friendly and accommodating. Rooms need a refresh and tv needs more channels. Poor selection.

Check in was smooth

Quiet and clean room. Close to shopping and great Mexican food.

Clean but elevator was out for five days and no alternative to walking up the 4 flights of stairs on our side of the hotel.

This hotel was very comfortable and in a great location, making it easy to get around and enjoy the area. The breakfast was good and a perfect way to start the day. What truly stood out was the staff—everyone was excellent, friendly, and very attentive to guests’ needs. And the coffee machine was the bomb! I would definitely stay here again.

Clean room

Room with spotless immaculate clean well furnished excellent stay will stay there again when traveling

Good breakfast options

Are you looking for a great place to stay? You found it! Here are the pros… staff was great, the water pressure can remove car paint, the water temperature will make you understand just how hot the stuff in revelations will be, the bed was very comfy, and the room was very clean. The cons… the interior of the elevator is so chaotic that I was sent through the warp and had a conversation with Nurgle the god of rot and disease. There he told me of the horrors that await in the furthest reaches of infinite space. Just as he was going to tell me about what happens to all of us when we stop existing…. DING… second floor. Plus the Korean BBQ place down the road gave me incredible heart burn. So this is a great stay!

A little disappointing. Console between beds was small so accommodating my CPAP was more difficult. Breakfast was pretty spartan. Good location right off I40 and equidistant to Chapel Hill and Durham. Nice surrounding property

Clean room, friendly staff.

Couteous Staff. AC/Heating unit made loud clanking noises. Had to shut it off at night. No Free Wifi.

This is a very nice hotel. Booked a king suite and it was spacious, clean, and a great bed.

My wife had a two day orientation in another city so I booked a room for her through this app. She gets to check in around 6:30 pm and was denied because the staff told her the person who booked the room "me" had to be there in person .. even though I added her as the authorized person. She begs the staff to make and exception which is ridiculous smh being her name is clearly on the reservation. Then only to be told they needed a $100 deposit to hold the room. My wife is between jobs and doesn't have the funds so I offered to transfer money to her but the hotel doesn't accept her type of payment card! So now she's goes back to her car crying because she's stressed to the max smh. The family struggles to find a way to get her money and we were successful. My wife goes back in and was turned away AGAIN because now the staff tells her it had to be paid by the card used to reserve the room and it had to be a physical card.. meaning in person!!! My wife is defeated at this point and was just willing to sleep in the car. We live 5 hours away and was expecting bad weather overnight. She had to return to class at 6am the next morning so driving home wasn't an option. After getting herself together I told her to go back in and put me on speakerphone because this is unacceptable! Two hours later the same staff tells me they could just text an authorization form giving my wife permission AND allow them to charge my card for the deposit. TWO HOURS LATER SMH!!!

Great stay

Extremely nice staff. Room was clean. We enjoyed our breakfast. I will use this hotel again in the future!

conveniently located

Staff was friendly. Check in was fast, simple and easy. Nice , clean and quiet!

The rooms are very clean with, comfortable beds. I really enjoyed the breakfast as well. The staff was amazing.

Yes,very nice and well located,

The room was great and the staff was nice had no problem wish the pool was heated because we went there with the family for the pool but overall it was great thanks for having us

The bed was comfortable. There was Dove Shampoo! The room was really spacious. The TV was huge. The desk was huge, which was great because I needed to work. The gym didn’t have a bench and one treadmill was broken but other than that, it was fine. I liked breakfast. Overall, it was a comfortable stay.

Everyone was nice. Room was fine. Breakfast was good.

Rooms clean but very basic. Pool very cold and the pool room did not seem to be heated. For the reasonable price was a good stay.

Property was nice staff was very friendly rooms are clean enjoyed my stay

Property is well maintained and updated. Room was large and comfortable with all necessary amenities. Breakfast was great. Everything was very clean. Employees were friendly.

Staff was amazing. The room was beautiful!

Additional fee to check in early even though property empty. Layout is trash... to get to elevator have to walk allll the way to the back of the hotel through long hall ways, go up elevator, and then your good luck if your room is toward the front of the hotel... another super long walk to a underwhelming room (there's only one elevator and we were on 4th floor) Check in sucked as well

The room was spotless, quick check in.

Yes indeed

lots of noise in the other rooms room next to me with TV on all night, volume to loud. people running on the hall. definitely, I do not recommend this hotel if you want to rest.

The staff was friendly. Rooms were very clean. Central location and easy to access. Offered healthy options with the breakfast menu.

Left before

Everything goo in the room

Went to breakfast at 9:50 and everything was already packed up and put away. There was a football group staying at the hotel that were young boys that were running around the hotel yelling and screaming. Parents and staff did not stop the behaviors.

Good employees

This hotel is top notch! Very clean, loved the layout of the room. The parking lot is very bright, giving a feeling of safety at night. Everyone at the front desk was so helpful and cheerful. I’m glad we discovered this gem.

The room was quiet and comfortable. The only complaint I have is that no luggage carts were available at 8pm check in or 8am check out, even though the hotel says they have several. Teri, the night manager, was helpful in looking around the hotel for them. It appears that some guests are selfish and rude enough to take carts to their rooms and keep them there overnight so that they have them in the morning. There must be a better way for the hotel to keep these available for all guests.

Exceptional hotel, very nice.

Staff was courteous

Very clean, easy check in and good breakfast

Great location and clean rooms.

Yes room neglected and lots of pot smokers outside

Door had no inside lock Thin walls

Great place

Clean rooms, friendly staff, excellent breakfast

Staff, great room with plenty of work space, clean, convenient

Easy parking

The parking lot was super well lit. The room was spacious and comfortable. The bathroom was a nice size. The staff was friendly. I really enjoyed my stay.

We had our van broken into.

safe - great lighting - did not eat any breakfast either day

Parking lot well lit and appeared safe. Room had wonderful amenities, clean and set up functionally.

Wonderful property- nice pool

The indoor pool and courtyard were lovely. I also liked the fact that the rooms did not have carpet.

We had a great stay!

We were extremely impressed. Let them know my husband is disabled and the room was perfect.

Every thing was fine

Very dirty

Note: Not a walkable environment.

Breakfast was ok. Maybe more choices to chose from.

It was very clean and staff was friendly. Bed was comfortable

Do a lot right

Lastly, the cherry on top was the front desk manager (male) was kind enough to let us have a late check out! Thank you for the fantastic service!!

Staff has been very nice every time i stay here

It was very convenient for our stay in Durham, NC

It’s a dog friendly hotel but there are signs all over the place that dogs are not allowed in certain areas. It was hard to find a patch of grass for my dog to relieve herself.

Good experience overall — clean room and good location.

Great room but noisy road frontage. Cars revving and racing all night. Miserable sleep

Bathroom was not that clean , hair on the bath tub and one the towel was dirty .

Clean room. Well kept property.

Me gusto mucho el hotel 🏨

The outside areas were not clean and had many cigarette butts all over the ground

The room smelled terribly of mold or mildew and sewage. we arrived very late at night, so did not want to switch rooms and needed to sleep right away. Also there were millepedes in the room, as well as a frog that came out of the drain in the bathtub.

Clean room, friendly staff, awesome breakfast

Room was bright and airy, with a large desk and reclining chair. And SOFT tissues! Breakfast was good too. Teri at the front desk was very friendly, helpful, and professional. Will be staying here again soon!

The marijuana smell was awful.

Large suite, comfortable and clean

Had no problem with the hotel. It is clean and recently remodeled. However, I made a purchase at the snack area and my credit card information was compromised with six purchases made on my card shortly thereafter.

Best spot for the price, would not stay anywhere else in the area. PERFECTLY PRICED 👌

The hotel itself wasn’t too bad overall, but the cleanliness and upkeep need serious attention. The bathtub was filthy, the furniture looked worn, dirty, and had a bad odor, and the room door had a large gap that didn’t feel secure. With better cleaning and maintenance, this could be a much nicer stay.

Very good for the price. Dogs friendly

Thank you!

Nice stay

What a rip off. Expedia gave the hotel a high rating, which is ridiculous. Maybe if it was in Afghanistan, but this the US! I am furious. Never trust Expedia again. I remember when La Quinta was a decent brand. This place was a disgrace. Shame on me for relying on Expedia for accurate reviews. Never do that again.

The hotel is clean and comfortable. The staff is friendly and willing to make your stay enjoyable.

Their breakfast was good. The lobby was great.

Teri was very sweet at the front desk!

We had a pleasant stay in clean, family friendly room

Our room had a musty or moldy odor. Disappointing, as our last visit was very nice. Have to wonder if the policy encouraging pet stays was a factor

Breakfast was great!

Check-in/out no problem. Breakfast, nothing fancy but adequate. HANDS DOWN, the WORST problem is something we noticed instantly upon walking in. The hallway carpet from backdoor to front, EVERY floor is filthy, not just dirty but stained and filthy. Even our room had what looked like grease on the carpet. In addition, stayed in a Fairfield Inn the previous 2 nights and the beds were noticeably better. No problem with employees of this facility but as an airline pilot for 34 years staying all over the world, I have NEVER seen a carpet situation like this. This issue alone, would prevent me from staying here again.

No fan in the bathroom

Great location

Lovely place for our kids and dog to stay for the evening. It was clean & the staff are very lovely. Would absolutely stay again. The pictures don’t do it justice.

Loved every exept the excerise room no bycle only 2 treadmills an elliptical and weights.

It was bright clean and welcoming and breakfast was good. You can even bring a pet.

It was a wonderful experience. The pool house was great for the kids. Very clean and comfortable.

Overall great stay ..Staff was excellent ..rooms clean and comfortable .Just bring your own snacks for sure . 2 ice creams and

The rooms are old- NOT renovated like other reviews said. Lots of scrapes and holes in the furniture and walls. It had very high humidity it was oppressive. The 2nd floor hallway smelled like sewage and the first room they gave us had an intense mildew smell and something else I realized was a wet dog smell. The second room didnt smell bad but was still very oppressively humid. The front desk was nice to let us change rooms. Decent morning coffee!

Breakfast was a hot, but the eggs and sausage were low quality. Waffles were the better option. Cereal selection was ehh. Coffee station was very good. Everything else was just okay. Worst part, the buffet closed at 9, even though website says 9:30 on weekdays. It should be 10am. We ended up missing a breakfast because i thought it ended at 9:30 and we got there at 9. When you travel with kids, that's another meal you need to purchase so it was a big deal. I purposely picked this hotel for the indoor pool, being the weather has been so bad. The pool area was very old and run down. I Expected The pool condition to be better, considering it's La Quinta by Wyndham. It was way below expectations. We wanted the pool to be a big part of our stay but only went once because of how blah it was. The room was the best part of the trip. We shared a king bed, which was comfy. It had a fridge but with no freezer. Included was a microwave and coffee machine. A good, Full selection of TV channels. the room was spacious. As far as service, from the little interaction i had with staff, they seemed completely accommodating; no issues there. Regardless of your room, there is only 1 elevator at the far end of the hotel, if that matters to anyone. It didn't really to us. Just thought it was worth noting.

Alexis

The check in was okay. When entering the room there was a moldy wet carpet smell that was horrendous. When going to shower for the night all but 3 towels had hair in them. So the next morning asked if we could be switched to another room that didn’t smell and wasn’t damp she stated she could only change the room before 12pm in which I would not be at the property for the day so she offered to spray the room. They did send some one to check out the room in which they agreed that it smelt bad and it was damp. When returning for the evening you could tell they tried to slot at the room to make it smell better but literally did not improve the smell at all. I also asked for a new set of towels at the front desk letting her know that all the towels had hair in them just to find out that every set of towels we received daily had hairs in them. The bedding was filthy along with the walls and lamp shades. So they definitely don’t seem to care about cleanliness or sanitation. I will never book or stay at this property or chain again. The uncleanliness is unacceptable and the property needs to be renovated and furniture replaced.

Very clean, spacious, updated rooms. Convenient location.

Clean and quiet

Bed very comfortable. Very clean

On the bright side, the staff were ok, and breakfast was nice.

This is a quaint place to stay for a short visit :) the layout is like a little apartment.

The staffs are really helpful and friendly, the place is clean.

Great loved my stay

Very clean and quite

The young lady

Everything was fine (including the breakfast), but we were particularly impressed by the helpful and friendly staff.

The hotel was so loud

Has been updated since last visit, nice new

This was a well located hotel with a great room that was clean and comfortable.

This is our second time here, and it’s a nice hotel, conveniently located for our needs - right off the highway. No frills, but all of the essentials were there. Pet friendly, and reasonably priced for travelers with pets.

Just what I needed! Thank you.

We arrived late and the staff was helpful. There were people being

Overall it's a very nice hotel, nice staff. Great lobby/dining room. Much more inviting than most hotels like this. Room was nice, clean, and comfy bed. One odd thing is the parking, the lot is very well lighted, but the parking spots are the most narrow I have ever seen anywhere. Clearly they needed to maximize parking capacity, so they painted the line really close. I noticed at least 6 open spots, but there was a big pickup or SUV parked next to it that there was no room for a normal car. Very odd...

Clean and the staff was friendly.

It was clean and very peaceful

No allergy friendly options at breakfast or those with dietary preferences, like plant-milk, and there was only two oranges for a fruit option.

Everything was great!

I liked that the hotel serves complimentary breakfast.

Property was nice, but a little warm in the hallways. Very close to everything.

While the room itself smelled okay, it had a damp, sticky feeling...likely due to the visible ceiling water damage and high humidity. Overall, the stay felt uncomfortable, and for the condition of the property, the price should definitely be lower.

I had a great stay at this property! I was impressed by the spaciousness of the room, comfortable bed, and nice lobby/overall feel of the interior of the hotel. The breakfast was very good, and it was a great stay for my pup too. I would stay again!

The rooms on the outside of the building are so noisy due to the streets below.

Good location. Had a procedure done at UNC Chapel Hill and this location was very convenient. Secluded hotel on a service road. Close to shopping and food.

Clean

Convenient for my needs in Duke University area.

Satisfied

Property was ok, room was not pleasa

It turned out that my room did have armchair. It matters.

This is definitely a mid-grade property with mid-grade accommodations and service. Check-in was easy but the staff didn’t go out of their way to make you feel welcome. My son and I were given room 209 and as soon as I walked up to the door I had concerns about security. The door jamb had been forced by a pry bar or similar tool to the point that you could see the latches for the door through the caved in part on the jamb. No excuse for keeping this room in service. Fix the jamb and make your guests feel safe. I took a photo and will try to share. I didn’t ask for another room because we were able to secure the door but I took all valuables with me every time I left the room. The room was spacious with a fridge and coffee pot but dated for sure. Breakfast was more basic than most that I’ve had over my years of travel and the selection dwindles quick with only minimal restock. Stay away from the biscuits, they taste like whatever was used to clean the pan. The selling point of this hotel is its convenience to Duke University and the availability of dining and shopping options within a 5-10 minute drive. Final thought on the property is that they advertise as 100% smoke free and even have a sign posted in the driveway but no attempt was made to enforce this as I observed several folks smoking outside and right in front of the sign that said “No Smoking.”

I had a horrible experience with Teri, she charged my card for $100 deposit and when I checked out I asked for a receipt she said she couldn’t give receipt because I booked through Hotels.com, I then asked for a receipt for my deposit and she we refunded and when I got home I was out of my $100 deposit fighting with this hotel and the bank. I suggest you use a credit card and not a debit card or use a prepaid card. The bank also said they didn’t see the transaction and I’m out of $100. In spite of that hotel was very clean, the front desk staff was nice, except Teri, the rooms are a little bit dated and my sink was stopped up a day, but was taken care of the next upon my return. This Teri character is was a cocky, sarcastic piece of work, while checking in I asked her a ? and she to policy board it in face as to say” read it for yourself.” I will return to Chapel Hill in the future loc, but never to this hotel unfortunately due to the negligence of Teri and the nastiness.😡

Great location with a wonderful Mexican restaurant next-door. Breakfast buffet was wonderful. Hotel was very clean. Staff was helpful. The pool looked cloudy so we did not go in it. The walls of the room seem very thin as we could hear the music and voice of the person in the room next to us.

2. In room deodorizer smell was very strong and offensive. 3. Extra $25 pet fee was not shown in Expedia and charged at the desk.

I truly appreciate the friendly service and recommend this hotel to anyone visiting the area who’s looking for a comfortable and reliable place to stay.

Great service

This is one of the nicest hotels I have stayed at. The hotel is clean and well maintained. I willbe in the area

Absolutely wonderful stay! The customer service was top-notch—every staff member was friendly, attentive, and went above and beyond to make us feel welcome. The property itself was spotless, and our room was incredibly clean and well-maintained. You can tell they take pride in every detail. Highly recommend for anyone looking for a relaxing and comfortable experience!

It was comfortable. Clean quiet and just all around easy check in and check out process. Would definitely stay again.

Excellent stay!

A nice place to stay.

N/A

great

Check in was simple and quick. Room was nice however, sheets did have a stain. Other than that. Everything was great.

Very clean , restaurants near by . Staff nice good parking . I would recommend it

The marijuana smell was so bad we could hardly sleep. Ridiculous

great stay, reasonable price

Good location. Room was clean. Very noisy at night. No AC in hallways causing them to smell musty

It was fine, just a little run down in the room and there was a loud humming noise in the hallway.

We were not told that there was no hot water when we checked in. The toilet was broken and the phone was broken. When I went down to talk to somebody about that, there was nobody to be found so I ended up taking a cold shower. We finally went back down and they let us switch rooms, but there was still no hot water. They said they would give us a refund but we had to leave and that was about 1030 at night so I could not find another hotel for the same price that I paid. When I try to speak to the manager in the morning, they told me there was no manager and they were only authorized to give us 10% off for the inconvenience. I think it’s ridiculous that there was no manager around after all of these problems that they had a lot of the people were unhappy and left. We felt like we had to stay and 10% was not enough for the situation that was very poorly taken care of. Will not be staying here again.

Clean and modern.

Good value for money

Clean

Very clean ,quiet and budget friendly. I definitely recommend.

The front desk perso was not especially friendly,

In addition, i thought thst the security fees would have returned once chrck out take place. Perhaps it will happen later. Otherwise, thank you

Nice hotel

Very nice easy place to stay

Great