Holiday Inn Express & Suites Raleigh Durham Airport at RTP by IHG
About Holiday Inn Express & Suites Raleigh Durham Airport at RTP by IHG
Holiday Inn Express & Suites Raleigh Durham Airport at RTP by IHG is located in Durham, within 13 miles of Crabtree Valley Mall Shopping Center and 13 miles of Duke University. Built in 2001, this 2-star hotel is within 10 miles of PNC Arena and 11 miles of North Carolina Museum of Art. The property provides a 24-hour front desk, airport transportation, a shared lounge and free WiFi throughout the property. All units are equipped with air conditioning, a flat-screen TV with satellite channels, a fridge, a coffee machine, a shower, free toiletries and a desk. Rooms are complete with a private bathroom equipped with a hairdryer, while certain units at the hotel also provide guests with a seating area. Guest rooms include a closet. Guests at Holiday Inn Express & Suites Raleigh Durham Airport at RTP by IHG can enjoy a buffet breakfast. A business center and vending machines with snacks and drinks are available on site at the accommodation. North Carolina General Assembly is 15 miles from Holiday Inn Express & Suites Raleigh Durham Airport at RTP by IHG, while Museum of Natural Sciences is 15 miles away. Raleigh-Durham International Airport is 4.3 miles from the property.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Luggage storage
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Airport shuttle
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
The hotel generally received positive reviews for its cleanliness, comfortable rooms, and friendly staff. Many guests appreciated the convenient location and complimentary breakfast. However, some guests had issues with the toilets, noise, and certain aspects of the rooms.
- Cleanliness
- Comfortable rooms and beds
- Issues with toilets
- Noise from various sources
- 5/5
We always stay at this hotel when we have an early flight.
- 5/5
Gracias 🙏
- 5/5
Clean room, great breakfast. Always feel confident in booking a Holiday Inn Express property!
- 5/5
A good stay at a reasonable price. Will definitely stay there again.
- 5/5
We had a comfortable stay. Thank you!
- 5/5
The staff were so friendly...
- 3/5
Breakfast was mediocre and the room needs updating
- 5/5
Staff
- 5/5
Quick and easy check in/out. Convenient to Duke and the airport. Shuttle service was a plus!!
- 5/5
Nice breakfast!
- 4.5/5
Clean hotel and nice room. Coffee and breakfast area was excellent. Staff was nice. Room was large. Ok for walking but would like better location to shops.
- 4.5/5
Clean hotel and nice room. Coffee and breakfast area was excellent. Staff was nice. Room was large. Ok for walking but would like better location to shops.
- 5/5
I was only here for 2 nights so I didn't get to utilize the amenities, but the hotel is nice. The bed and room was comfortable. There was no in-room safe, so be aware of that. The breakfast was fine, with good options for those of us that don't eat pork. Grateful for the turkey sausage! My 2 complaints: there is only one elevator, so you have to wait sometimes longer than you want to. And there was a strange odor coming off the pillows on my bed. It wasn't the linens. It was the actual pillow, so I removed it. I think someone may have sweated and the odor was trapped. The pillow needed washing! I want to give a shout out to Danielle who was an absolute pleasure when checking me in. She was so kind and professional! She went above and beyond to make sure I settled in ok. Great customer service! I also want to say that the gentlemen who drove the shuttle van were very kind and friendly. Great service from both men!
- 4/5
The hotel was clean and this is the most important thing for me. The breakfast was your standard complimentary breakfast. The food was refilled and plentiful. I would stay there again.
- 4/5
The property was clean and super convenient right off the highway. Breakfast was decent and the coffee better than expected. The only thing I wish is if the fitness center was a little bigger and better equipped (some of the main equipment was out of order also). Overall very good stay.
- 5/5
The breakfast is great.
- 5/5
Exceptional
- 3/5
The room was not clean. I'm so happy I had my clorox wipes! There was dirt in the corners of the floor in the bathroom, there were stains on the walls and carpet seemed dirty. Housekeeping did come to our room but they did not tidy up, only left a few fresh towels but left some of the used towels. The breakfast was not good at all, it was cold and dry. It was very disappointing. The front desk staff was very pleasant though!
- 5/5
Menubde super fresh and varied breakfast, quiet place with bilingual staff.
- 5/5
Airports shuttle great and accommodating, rooms well designed and clean, breakfast good with options. Fitness room average . Very nice staff!
- 1/5
Hotels.com showed this hotel to have EV charging station and it did not. Would have went somewhere else if I knew this. False advertising.
- 5/5
The folks were great and exceptionally helpful. Nothing. It was all good.
- 5/5
Exceptional
- 5/5
Clean and comfortable room. Expansive breakfast options. Convenient location off the interstate but (for better or not), not many amenities nearby. (Not your usual hotel cluster w/ (chain) restaurants, gas, etc.)
- 5/5
Clean room and we left before breakfast
- 5/5
Newly remodelled room was clean and the staff were friendly and helpful when needed.
- 5/5
close to interstate 40 nothing, all was well
- 5/5
nothing, all was well
- 5/5
Great
- 5/5
Great
- 5/5
Great Location
- 4/5
Very good
- 4/5
Our room was in the front of the hotel so all day and night, we heard car horns and speeding traffic. Busy highway. Overall hotel experience was very good.
- 5/5
Clean room. Friendly staff
- 2/5
No ice in the entire hotel. Shared spaces not clean…elevator, hallways, lobby etc. Updates to room not complete. Disappointed.
- 2/5
No ice in the entire hotel. Shared spaces not clean…elevator, hallways, lobby etc. Updates to room not complete. Disappointed.
- 4.5/5
The hotel was easy to find from the airport and clean, comfortable. The train was loud at night.
- 4.5/5
The hotel was easy to find from the airport and clean, comfortable. The train was loud at night.
- 5/5
Yes amazing
- 5/5
Yes amazing
- 5/5
Clean rooms, clean hotel
- 5/5
Clean rooms, clean hotel
- 5/5
The hotel was clean, staff were nice and the breakfast was good.
- 5/5
The hotel was clean, staff were nice and the breakfast was good.
- 5/5
Clean room, friendly staff and breakfast was good.
- 5/5
Clean room, friendly staff and breakfast was good.
- 4/5
Good hotel for business trips
- 4/5
Good hotel for business trips
- 1/5
The room was clean but that was the only thing positive about this hotel. The staff was unhelpful, in part due to language barriers. The breakfast was cold. The elevator was broken and the staff offered no assistance. This was particularly aggravating because my wife recently had knee replacement surgery and the stairs were very difficult for her. The front desk staff did not know how to print an invoice. I do not recommend this hotel and would never stay here again!!
- 1/5
The room was clean but that was the only thing positive about this hotel. The staff was unhelpful, in part due to language barriers. The breakfast was cold. The elevator was broken and the staff offered no assistance. This was particularly aggravating because my wife recently had knee replacement surgery and the stairs were very difficult for her. The front desk staff did not know how to print an invoice. I do not recommend this hotel and would never stay here again!!
- 2.5/5
Passable
- 5/5
The room was wonderful. The staff was great. We slept in ... and missed breakfast. The coffee machine had amazing coffee.
- 5/5
The room was wonderful. The staff was great. We slept in ... and missed breakfast. The coffee machine had amazing coffee.
- 3.5/5
Good
- 2/5
breakfast was good enjoyed it
- 2/5
breakfast was good enjoyed it
- 4/5
We did not feel the staff was particularly helpful, especially when we checked in and the person could not answer the simplest of questions about the rooms in the hotel.
- 4/5
We did not feel the staff was particularly helpful, especially when we checked in and the person could not answer the simplest of questions about the rooms in the hotel.
- 5/5
Room was clean & staff was amazingly friendly & courteous..
- 5/5
Room was clean & staff was amazingly friendly & courteous..
- 1/5
I stayed here for one night in a 1 bedroom suit, and they made the room look bigger then expected. They .5 all of there pictures. Theres only 1 elevator that takes 15 mins just to reach a floor. Our fridge didnt close all the way, it looks like old dirty wood all around it. The shower was really rusty. The women at the front desk didnt oay attention to ANYTHING was on her phone the WHOLE time, the $25 service fee that you pay didnt enter my back account. I asked once about it to the lady at the front desk she said she didnt know, and pretended to press buttons and look on her computer like she knew what she was doing. I asked a second time to speak to a manager and she said there was not one in today, and i can come the next day when my check out was that same day. I told her i dont stay here and she said i can call the next day. My check out was also at 12 and house-keeping came an hour early. This was definitely the worst holiday inn i have ever stayed it. Its also 100 degress in the hallways.
- 1/5
I stayed here for one night in a 1 bedroom suit, and they made the room look bigger then expected. They .5 all of there pictures. Theres only 1 elevator that takes 15 mins just to reach a floor. Our fridge didnt close all the way, it looks like old dirty wood all around it. The shower was really rusty. The women at the front desk didnt oay attention to ANYTHING was on her phone the WHOLE time, the $25 service fee that you pay didnt enter my back account. I asked once about it to the lady at the front desk she said she didnt know, and pretended to press buttons and look on her computer like she knew what she was doing. I asked a second time to speak to a manager and she said there was not one in today, and i can come the next day when my check out was that same day. I told her i dont stay here and she said i can call the next day. My check out was also at 12 and house-keeping came an hour early. This was definitely the worst holiday inn i have ever stayed it. Its also 100 degress in the hallways.
- 4/5
Staff was very helpful room clean.
- 4/5
Staff was very helpful room clean.
- 5/5
Spacious and clean room, good breakfast.
- 5/5
Spacious and clean room, good breakfast.
- 5/5
The room was nice and large. Breakfast had a wide selection of hot and cold options. Short stay but we enjoyed it.
- 5/5
The room was nice and large. Breakfast had a wide selection of hot and cold options. Short stay but we enjoyed it.
- 5/5
Convenient, clean and spacious room, good breakfast.
- 5/5
Convenient, clean and spacious room, good breakfast.
- 5/5
Relaxing and comfortable
- 4/5
Very good
- 5/5
Relaxing and comfortable
- 5/5
Fresh breakfast, good options, rooms are clean and spacious, location is perfect just at the i40 exit 181, close to chapel hill and Durham
- 5/5
Fresh breakfast, good options, rooms are clean and spacious, location is perfect just at the i40 exit 181, close to chapel hill and Durham
- 5/5
Great
- 5/5
Great
- 1/5
Ok
- 1/5
Ok
- 2/5
I have never stayed at a hotel without drawers to put your stuff. On top of that, the room was tiny and the AC sounded like an airplane taking off. This was enough to make me switch hotels in the middle of my trip. The lady at the front desk was great though.
- 2/5
I have never stayed at a hotel without drawers to put your stuff. On top of that, the room was tiny and the AC sounded like an airplane taking off. This was enough to make me switch hotels in the middle of my trip. The lady at the front desk was great though.
- 5/5
The tracks run parallel to the parking lot. All else was fine.
- 5/5
The tracks run parallel to the parking lot. All else was fine.
- 4/5
Good stay. The lay out of the bedroom was a little different then what we are use to. The shower curtain didn’t reach all the way from one side to the next. Outside of that, it was decent stay for one night and full the price, which included a full breakfast.
- 4/5
Good stay. The lay out of the bedroom was a little different then what we are use to. The shower curtain didn’t reach all the way from one side to the next. Outside of that, it was decent stay for one night and full the price, which included a full breakfast.
- 5/5
Breakfast was so so
- 5/5
Breakfast was so so
- 4/5
Staff were friendly. Check in was smooth. The room was clean but feel like it could use a couple of updates - just seems like the carpet and shower grout are old. Had no concerns about hygienic conditions or anything but just something to consider.
- 4/5
Staff were friendly. Check in was smooth. The room was clean but feel like it could use a couple of updates - just seems like the carpet and shower grout are old. Had no concerns about hygienic conditions or anything but just something to consider.
- 1.5/5
Bown water coming out of all water faucets and shower, toilet, sink no hot water first night stay floors in room not clean carpet sticky to walk on carpet staff was frendly
- 1.5/5
staff was frendly
- 3.5/5
Location was good and the hotel was clean . Breakfast was good besides the grits were very gritty Our bathroom sink was stopped and water was draining out very very slow , very annoying. The shower curtain wasn't long enough for the tub/shower and water was getting on the floor
- 3.5/5
Location was good and the hotel was clean . Breakfast was good besides the grits were very gritty ? Our bathroom sink was stopped and water was draining out very very slow , very annoying. The shower curtain wasn't long enough for the tub/shower and water was getting on the floor ? breakfast was good except the grits were very gritty and lumpy ? need new pillows on bed , way to soft and uncomfortable
- 5/5
Yes
- 5/5
Yes
- 3.5/5
Coffee maker in the room, Shuttle service to Airport at 4:30am. Moist room carpet, Desk placed right in front of Aircon unit.
- 3.5/5
Coffee maker in the room, Shuttle service to Airport at 4:30am. Moist room carpet, Desk placed right in front of Aircon unit.
- 4/5
😊
- 4/5
😊
- 5/5
Easy check in
- 5/5
Easy check in
- 5/5
great experience! thank you!
- 5/5
great experience! thank you!
- 5/5
Staff was very nice. Great breakfast. Very clean and the rooms were in great condition
- 5/5
Staff was very nice. Great breakfast. Very clean and the rooms were in great condition
- 5/5
- 5/5
- 5/5
Located right off the interstate but street is not congested. Room was clean and nice layout, slightly different from typical rooms of this class. Nice amenities such as laundry room available.
- 5/5
Located right off the interstate but street is not congested. Room was clean and nice layout, slightly different from typical rooms of this class. Nice amenities such as laundry room available.
- 5/5
Clean room
- 5/5
Very nice hotel at affordable price with responsive and polite stuff
- 5/5
Very nice hotel at affordable price with responsive and polite stuff
- 5/5
Everything was amazinggg❣️❣️
- 5/5
Everything was amazinggg❣️❣️
- 4/5
The only downfall was the pool was closed
- 4/5
The only downfall was the pool was closed
- 5/5
Everything was great
- 5/5
The breakfast was great
- 5/5
The breakfast was great
- 4/5
Bed was soft, hotel room was old and needed upgrades. The carpet was soooo sticky.
- 4/5
Bed was soft, hotel room was old and needed upgrades. The carpet was soooo sticky.
- 5/5
Very clean had everything I needed. Very nice they had cable and I didn't have ente my own cable service. Great stay.
- 5/5
Excellent
- 5/5
Excellent
- 5/5
I had a very pleasant stay and the staff was excellent.
- 5/5
I had a very pleasant stay and the staff was excellent.
- 5/5
Had a great experience. Front desk employees were awesome, especially Pearla who was very accomidating. Room was clean and breakfast had alot to offer. I would stay here again.
- 5/5
Had a great experience. Front desk employees were awesome, especially Pearla who was very accomidating. Room was clean and breakfast had alot to offer. I would stay here again.
- 5/5
A very good stay!
- 5/5
A very good stay!
- 1/5
Staff is friendly. However, first room had a awful stench. I was moved to another room which did not have a smell, however, the bed sheets had a stain and hair. Needless to say, I will not be staying in this hotel again.
- 1/5
Staff is friendly. However, first room had a awful stench. I was moved to another room which did not have a smell, however, the bed sheets had a stain and hair. Needless to say, I will not be staying in this hotel again.
- 5/5
- 5/5
- 5/5
This hotel was very nice. Clean, good service, quiet atmosphere. I really had relaxing stay.
- 5/5
This hotel was very nice. Clean, good service, quiet atmosphere. I really had relaxing stay.
- 4/5
Enjoyed my stay!
- 4/5
Enjoyed my stay!
- 5/5
The staff were very friendly and it is good location 10 minutes to shopping center. The hotel has late checkout and nice breakfast bar. However, When I arrived at the airport I couldn’t find the shuttle to the hotel and was told by other shuttle drivers to call the hotel reception. I tried to call multiple times but nobody answered. I got onto one of the holiday inn express shuttle , the driver told me that this shuttle doesn’t go to this holiday inn express location but he can drop me.
- 5/5
The staff were very friendly and it is good location 10 minutes to shopping center. The hotel has late checkout and nice breakfast bar. However, When I arrived at the airport I couldn’t find the shuttle to the hotel and was told by other shuttle drivers to call the hotel reception. I tried to call multiple times but nobody answered. I got onto one of the holiday inn express shuttle , the driver told me that this shuttle doesn’t go to this holiday inn express location but he can drop me.
- 5/5
Nice place to stay.
- 5/5
Nice place to stay.
- 5/5
Everything was good Everything was great
- 5/5
The stay was excellent. The service was excellent and the food was excellent.
- 5/5
The stay was excellent. The service was excellent and the food was excellent.
- 5/5
Good clean stay
- 5/5
Good clean stay
- 5/5
Good location
- 4/5
Overall a very good property but the room was a little on the on the utilitarian side. Would I stay here again? maybe.
- 4/5
Overall a very good property but the room was a little on the on the utilitarian side. Would I stay here again? maybe.
- 4/5
Not much access to dining in the area and not convenient for reaching the interstate quickly. Clean but partially broken toilet. Could have been a better experience.
- 4/5
Not much access to dining in the area and not convenient for reaching the interstate quickly. Clean but partially broken toilet. Could have been a better experience.
- 5/5
The hotel staff was friendly and knowledgeable. My room was clean and comfortable. Breakfast was also good. I would definitely stay again if in the area.
- 5/5
The hotel staff was friendly and knowledgeable. My room was clean and comfortable. Breakfast was also good. I would definitely stay again if in the area.
- 5/5
Location, ease of access to Duke Clinic, cleanliness, excellent free breakfast.
- 5/5
Good staff very clean
- 5/5
Good staff very clean
- 4/5
Very good
- 5/5
Nothing
- 5/5
Decent stay
- 5/5
Decent stay
- 4/5
Good coffee. Warm omelettes. Fresh fruit. There was no butter. Only pork sausage. Would have appreciated turkey sausage. There were no scrambled eggs.
- 3/5
The lay out of the room was terrible and I personally would not stay at this hotel again
- 5/5
Very clean. Nice staff.
- 5/5
Very clean. Nice staff.
- 5/5
We used this hotel to stage for an early morning flight. The facility was very clean, comfortable, and modern. Great value overall. Check-in and our was a breeze, and the staff was delightful. The airport shuttle driver was above and beyond friendly and helpful. Would highly reccomend this place for any traveler. All good!
- 5/5
The hospitality from the hostess that signed me in was excellent! She was friendly
- 4.5/5
Nothing
- 3/5
The stay was just okay. The rooms could use some work, as the walls had some very obvious cracking in the bathroom area. There were soft spots in the bathtub. The water in the shower barely got warm, & the water pressure was terrible. 🙁
- 3/5
The stay was just okay. The rooms could use some work, as the walls had some very obvious cracking in the bathroom area. There were soft spots in the bathtub. The water in the shower barely got warm, & the water pressure was terrible. 🙁
- 4/5
Small hotel, big comfort, extremely clean
- 4/5
Small hotel, big comfort, extremely clean
- 3/5
Overnight stay, part of road trip.
- 3/5
Overnight stay, part of road trip.
- 4/5
Nice room but the carpets need to be replaced.
- 4/5
Nice room but the carpets need to be replaced.
- 4/5
Easy to get to
- 4/5
Easy to get to
- 5/5
Excellent price, location, breakfast. Clean spacious rooms
- 5/5
Excellent price, location, breakfast. Clean spacious rooms
- 5/5
- 5/5
- 5/5
Great room; hospitable staff, cookies in the lobby (although extremely overbaked), nice decor. Fantastic breakfast with bacon!
- 5/5
Great room; hospitable staff, cookies in the lobby (although extremely overbaked), nice decor. Fantastic breakfast with bacon!
- 5/5
Very clean, professional staff, good breakfast.
- 5/5
Very clean, professional staff, good breakfast.
- 5/5
The staff is top notch. Everyone was so friendly and helpful. Clean and well appointed. Don’t park close to trees/bushes, as ants got into our car, but the manager was so great about helping us get them cleaned out.
- 5/5
The staff is top notch. Everyone was so friendly and helpful. Clean and well appointed. Don’t park close to trees/bushes, as ants got into our car, but the manager was so great about helping us get them cleaned out.
- 5/5
Free food and drink on Tues and Wed evenings
- 5/5
Free food and drink on Tues and Wed evenings
- 4/5
Basic, clean, and not pricey, with excellent staff...conveniently located..
- 4/5
Basic, clean, and not pricey, with excellent staff...conveniently located..
- 4/5
Stay was good hotel was good just the toilet was so low to the ground I felt like I was in pre k. When asked to move to another room I was told all rooms had small toilets.
- 4/5
Stay was good hotel was good just the toilet was so low to the ground I felt like I was in pre k. When asked to move to another room I was told all rooms had small toilets.
- 5/5
The staff was very friendly.My room was very comfortable and they had complimentary breakfast!
- 5/5
The staff was very friendly.My room was very comfortable and they had complimentary breakfast!
- 5/5
It was a very nice hotel. Very pleased with everything.
- 5/5
It was a very nice hotel. Very pleased with everything.
- 5/5
Conveniently located right off the interstate and clean. Front desk employee was very friendly and helpful.
- 5/5
Conveniently located right off the interstate and clean. Front desk employee was very friendly and helpful.
- 4/5
Overall very good. Only downside was the train passing behind the property, other than that we enjoyed our stay here.
- 4/5
Overall very good. Only downside was the train passing behind the property, other than that we enjoyed our stay here.
- 5/5
- 5/5
- 4/5
The property was clean and safe. right off t he interstate
- 4/5
The property was clean and safe. right off t he interstate
- 5/5
They offer an incredible dinner during the week.
- 5/5
They offer an incredible dinner during the week.
- 5/5
The hotel was very clean. The lobby smelled very pleasant upon arrival. The room was very clean. The staff was very friendly and check in was seamless. I would definitely stay here again.
- 5/5
The hotel was very clean. The lobby smelled very pleasant upon arrival. The room was very clean. The staff was very friendly and check in was seamless. I would definitely stay here again.
- 5/5
Check-in went smoothly. The room was clean and had plenty of space.
- 5/5
Check-in went smoothly. The room was clean and had plenty of space.
- 5/5
You can only leave the entrance and enter the adjoining road in a certain way so that if you need to go somewhere to your left, you end up making a gigantic circle due to the fact that you can only turn right and there is a concrete barrier. Also, I can hear everything in the adjoining hotel room. However, the rooms are pretty nice, and the hotel is very clean.
- 5/5
You can only leave the entrance and enter the adjoining road in a certain way so that if you need to go somewhere to your left, you end up making a gigantic circle due to the fact that you can only turn right and there is a concrete barrier. Also, I can hear everything in the adjoining hotel room. However, the rooms are pretty nice, and the hotel is very clean.
- 5/5
This is our 2nd stay here and will continue to return. The breakfast is fabulous!!!
- 5/5
This is our 2nd stay here and will continue to return. The breakfast is fabulous!!!
- 4/5
It was very pleasant, quiet, and very close to quite a few restaurants. The greatest distance we traveled for a great meal was three fourths of a mile.
- 4/5
It was very pleasant, quiet, and very close to quite a few restaurants. The greatest distance we traveled for a great meal was three fourths of a mile.
- 4/5
It was a clean hotel with easy access to the airport and a short drive to restaurants. Although it was very close to the airport, the hotel was very quiet.
- 4/5
It was a clean hotel with easy access to the airport and a short drive to restaurants. Although it was very close to the airport, the hotel was very quiet.
- 5/5
Really nice and clean
- 5/5
Really nice and clean
- 2/5
Disappointing, for a couple of reasons. My partner didn’t find the bed comfortable, although I was ok with it. However, the smoke detector directly faced the bed and was placed so that the green blinking light flashed every few seconds, proper placement from the ceiling, rather than the opposite wall. Would make it not visible. Most notable was I was rudely awakened at 1:30 am by the adjoining room noise, which was a tv on at deafening volume. Not exactly the hotels fault, but after an hour of agony trying to sleep they finally turned it off. It left a bad taste in my mouth and I was drowsy the next morning. Not sure we like the soap dispensers, either, prefer a sealed bottle. Location fine, the cookies in the front lobby were good, and staff was courteous. Room was rather small. For the price I expected a bit more.
- 2/5
Disappointing, for a couple of reasons. My partner didn’t find the bed comfortable, although I was ok with it. However, the smoke detector directly faced the bed and was placed so that the green blinking light flashed every few seconds, proper placement from the ceiling, rather than the opposite wall. Would make it not visible. Most notable was I was rudely awakened at 1:30 am by the adjoining room noise, which was a tv on at deafening volume. Not exactly the hotels fault, but after an hour of agony trying to sleep they finally turned it off. It left a bad taste in my mouth and I was drowsy the next morning. Not sure we like the soap dispensers, either, prefer a sealed bottle. Location fine, the cookies in the front lobby were good, and staff was courteous. Room was rather small. For the price I expected a bit more.
- 4/5
The lady who greeted us when we arrived was nice. Spoke with her about needing shuttle early the next morning to airport. It was set up for us to be in the lobby at 4am with pick up at 410. The driver didn’t show until almost 430am. We made our plane but didn’t have a lot of time between getting through tsa and boarding. I understand there were other stops but if you have a time set should stick to the time.
- 4/5
The lady who greeted us when we arrived was nice. Spoke with her about needing shuttle early the next morning to airport. It was set up for us to be in the lobby at 4am with pick up at 410. The driver didn’t show until almost 430am. We made our plane but didn’t have a lot of time between getting through tsa and boarding. I understand there were other stops but if you have a time set should stick to the time.
- 5/5
Great experience
- 5/5
Great experience
- 5/5
Entrance was welcoming. Staff were very helpful and nice breakfast items.
- 5/5
Entrance was welcoming. Staff were very helpful and nice breakfast items.
- 5/5
Stayed here for two nights with and we had a great stay. Room was clean, comfortable, and nicely furnished. We forgot something in our room and the staff was nice enough to call us to let us know that they found our item. Excellent service.
- 5/5
Stayed here for two nights with and we had a great stay. Room was clean, comfortable, and nicely furnished. We forgot something in our room and the staff was nice enough to call us to let us know that they found our item. Excellent service.
- 1/5
The first room (room 223) smelled like pets were constantly in there. After about 30 minutes I requested another room (room 123) which still had the faint smell of pets. One of the double bed squeaked when moving it. The AC unit was very loud when it turned on and there was a leak at the toilet connection from the wall. The window that faced the parking lot did not seem secure for it to be on the ground floor. We cancelled our second night and stayed at the Delta Marriott.
- 1/5
The first room (room 223) smelled like pets were constantly in there. After about 30 minutes I requested another room (room 123) which still had the faint smell of pets. One of the double bed squeaked when moving it. The AC unit was very loud when it turned on and there was a leak at the toilet connection from the wall. The window that faced the parking lot did not seem secure for it to be on the ground floor. We cancelled our second night and stayed at the Delta Marriott.
- 5/5
easy in, easy out. staff is great.
- 5/5
easy in, easy out. staff is great.
- 4/5
We had a few issues with both the room and microwave but the staff quickly accommodated the 2 fixes to deal with the problems.
- 5/5
Close to location I was traveling to.
- 5/5
The staff and hotel itself were absolutely amazing. Very accommodating. Only downside was the noise from location but still 5 stars.
- 4/5
Everything went fine.
- 3/5
Beds comfortable, toilet/shower room very tight, reception not very welcoming.
- 4/5
close to the office. made the commute easy. great property
- 4/5
great. came for business and had no issues.
- 5/5
Quiet and safe
- 4/5
Toilet didn’t work properly.
- 5/5
great stay. staff was kind and accommodating.
- 5/5
Good location
- 5/5
Overall, our 2 night stay was excellent.
- 5/5
easy to get to from the airport. close to the office I was working out of
- 4/5
It, was a very good stay every thing was cleaned. I, just didn't like because I was late checking in and they put me in a handicap room. And, the shower felt like salt was in it.
- 5/5
I visit this area frequently and will definitely be a repeat customer. Clean, quiet, friendly staff, great breakfast!!
- 4/5
We checked in 2 different times within the week. Both times, no one was at the front desk. We had to ring a doorvell to actually get into the hotel because the doors wouldnt open. The second time, we waited almost 10 mins for someone to come to front desk. We didn't get house keeping even though we didnt have the sign on the door. Ended up having to go downstairs ourselves when we got back to the hotel to get clean towels. Also, when we got there, there were stains on the blanket. Other than that, the rooms were nice, the staff was nice, and breakfast was good.
- 2/5
It was okay; though disappointing in the fact that online they specified having availability for infant cribs upon request, though when I called the front desk on two occasions, they told me they didn’t provide them.
- 5/5
This is a nice hotel. Every employee I came in contact with was beyond nice and helpful. My toilet was constantly running and the front desk attendant took care of it at 7:00pm at night. I was so appreciative. The breakfast is excellent. My only complaint would be the bed, it gave me a backache.
- 5/5
Very convenient location. Service was great and friendly.
- 4/5
Very comfortable.
- 5/5
Staff was super nice and accommodating!
- 2/5
The battery on our door handle died one night so when we got back to the hotel late at night we had to wait in another room until it was fixed. The staff who fixed it was very nice and helpful, but we were very tired and wished that this could have been solved long before we arrived considering staff was already aware that some other doors stopped working that day. Additionally, I've been charged for the room twice and I am still trying to dispute these charges. The complimentary hot breakfast was pretty good and something to look forward to.
- 2/5
Our room had issues with the hot water 2 days in a row leaving us to take showers with lukewarm water. Several strands of hair were also found in the tub. Staff was very pleasant but wouldn’t suggest this hotel to others
- 4/5
Enjoyed the room. Breakfast was good. Would stay here again.
- 5/5
Shuttle to the Airport
- 5/5
Stay was amazing.
- 5/5
This hotel was sooo clean, I was surprised sad to say because the price that it’s listed, I wasn’t expecting much. But this hotel was honestly wonderful, I had the king bedroom and it was very spacious, clean, and the air was working properly.
- 5/5
I like a location, nice room, quite hotel, breakfast is good.
- 5/5
inside the room late afternoon so I just asked for clean towels.
- 5/5
Great hotel. This was an overnight stop for us however the checkin was fast and friendly, our room was clean, modern and quiet. The buffet breakfast was good with hot coffee served all day! Would stay here again!
- 4/5
Nice hotel, very convenient to Raleigh and PNC arena is 10 minutes away. There is train tracks behind the hotel, but only one came by when we were there and didn't really notice it
- 5/5
The staff was friendly, but I had to wait at the front desk for someone to show up. There should be some way to flag the person or a sign saying they are coming back. The food was alright.
- 5/5
Happy and joyful stay in Holiday Inn
- 5/5
This hotel was so nice! I have stayed in so many hotels for business travel and I was so impressed by this hotel. The room was huge and clean. The bed was comfy and the lights in the room were bright. There was a fridge and a microwave. Coffee and breakfast were good with so many options. The staff was very nice. I will definitely stay here again next time I’m in the Raleigh Durham area.
- 5/5
Pleasant staff
- 3/5
In this instance, it was meh. Nothing to complain about and nothing to brag about Overall pleased with the stay. Location was perfect for what we needed. Would stay again