Hampton Inn & Suites Duncanville Dallas

Superb

This property is extremely clean! The friendly staff made our stay nice.

Superb

Breakfast fine. Would have liked bananas or berries with the cereal. Road noise

The room was overall very well-kept. The staff were helpful, although I wish that rooms were checked by cleaning staff daily due to very small trash cans. The breakfast was as expected, although the potatoes seemed a bit freezer burnt and not as hot as I would expect. The parking was sufficient. The pool was nice and warm and the property was generally quiet, even with a number of families staying. One concern to note, that the hotel can't control much, is that it is right off the highway and I heard the street noise while trying to sleep.

VERY nice hotel… in all areas of service. The entrance area at the elevators was being mopped at checkout time… that was inconvenient for leaving.

The only thing was one of the elevators was out .

Superb

Hotel employee was amazing

The air conditioner did not work properly. They were supposed to fix it, but did not.

Breakfast was good and the staff was very polite. My room was clean and comfortable

Everything was great and we enjoyed our stay. And we love the breakfast change. Need to upgrade tv. Ours had a lil dark spot when the screen was on.

Everything was great and we enjoyed our stay. And we love the breakfast change. Need to upgrade tv. Ours had a lil dark spot when the screen was on.

Not crazy about the breakfast but the staff and cleanliness def made up for it

Breakfast options were great both mornings I was there. Grounds and room were clean and well kept. Nights were quiet which was surprising considering how close to I20 we were. Plenty of free parking.

Nothing

Nice comfortable

Great stay Nice comfortable

The breakfast and coffee was very good. The room was clean. Parking was great.

Everything Nothing

Exceptional

The breakfast was a typical free breakfast nothing exciting. I would like to see maybe Croissants and Hot Chocolate as an option, not everyone likes coffee. I would like to see a mix variety for the breakfast menu. I stay here a lot when I come to Dallas and it is always the same.

The breakfast was a typical free breakfast nothing exciting. I would like to see maybe Croissants and Hot Chocolate as an option, not everyone likes coffee. I would like to see a mix variety for the breakfast menu. I stay here a lot when I come to Dallas and it is always the same.

Exceptional

Everything was nice and clean staff very polite and friendly breakfast area very organized with a lot options to chose from. I definitely enjoyed the visit.

There is a full breakfast daily and fresh coffee available all day. A fitness center that opens early morning and is available until late night. The hospitality is great. I would definitely stay again.

This was simply an over night stay to be close to the Airport. The room was clean and my purpose for staying was met.

Clean room and spacious. They offered free buffet breakfast, along with complimentary water bottles, tea, and coffee. The blankets are thin

Clean room and spacious. They offered free buffet breakfast, along with complimentary water bottles, tea, and coffee. The blankets are thin

Free breakfast was a little short of low carb alternatives if you are on a low carb diet, otherwise convenient, comfortable, clean, very friendly helpful staff.

Terrible hotel and terrible staff. The parking lot was dark with no lights on. Was told that there hadn’t been any car

My stay was nothing bit excellent

Just had coffee, but it was hot and fresh.

Very well maintained Dark parking lot

Very well maintained Dark parking lot

The cleanest and breakfast was amazing. No complaints

The cleanest and breakfast was amazing. No complaints

The breakfast was great with a variety of offerings. The only concern is on the Hotels.com side, the website stated the pet fee was $50 and in reality it was $75 per pet. I reached out to the Hotels.com customer support and it is "being escalated". All of the language was general and vague, if there is a resolution, they may reach out to you, by either text, email or phone call after 24 to 72 hours. I am waiting to see what will happen as it is a weekend and still under the time frame

This is the place to stay!! Everything and I do mean everything was amazing!! From the staff to the breakfast the next morning!! The pool area was clean and the bed felt amazing!! Wish I could give 10 stars!!

Exceptional

Great stay. Kids enjoyed the indoor heated pool. Breakfast was okay. We found it to be missing grits and biscuits. They forgot to leave the waffle iron spray out to avoid the batter from sticking to the skillet. Nice big rooms. Quite. Convenient location.

Clean room and friendly staff

Exceptional

Clean room , staff was great

Staff was very nice. Rooms were big and loved the shower in our room. King size bed was huge and comfy. We would stay here again as it was right next to highway and easy to drive anywhere.

Exceptional

Workers were not at the desk when help was needed. One time there was someone at the desk that didn’t speak English and she had to go to the back and get someone to come and help me…

Very helpful bilingual staff! Too close to Highway traffic noise and very small, unheated pool.

Very helpful bilingual staff! Too close to Highway traffic noise and very small, unheated pool.

The room and breakfast were great. The property was noisy though. Guest were coming in at all times of the night screaming and hollering. It was a weekend

Excellent

Exceptional

The stay was overall good. Just didn't like the noises from the freeway. Could not sleep well.

Everything was fine except for the same breakfast every time I've stayed. Also the bed was uncomfortable. Everything was fine except for the same breakfast every time I've stayed. Also the bed was uncomfortable.

This was the best, most spacious room we've stayed in. The hotel was clean and staff were friendly.

Our rooms were clean, comfortable and quiet at night for great sleep. The staff was very helpful. The morning breakfast selection was excellent and filling. Great property!

Clean and the staff was extremely helpful

Great stay

Great Customer service and cleanliness.

The standard room with the king size bed was more than I expected. It was very spacious and what I like the most was the kitchen like sink in the room. Hampton Inn & Suites Duncanville will be my #1 pick whenever I'm in Texas.

My stay was great! The room was clean, bed comfortable! Didn’t love the breakfast but it was still okay.

Clean hotel, friendly staff, bottles of water available at the front desk My only minor complaint was there was very low water pressure in the shower.

Air set to cool so it was comfortable upon our arrival.

The rooms were amazing and clean! Plenty of towels and the room was spotless. The pool was nice as well. The breakfast was not good. The sausage and potatoes were not done enough. The juice was watered down as well. The waffle maker was nice though with plenty of options for toppings.

Excelent

Excelent

Yes they got my room wrong. We found some bugs.

I like the breakfast. The rooms nice and clean. I love how peaceful it is. Nothing

Minor cosmetic damage here and there.

Friendly staff, clean rooms, easy check in, hot coffee all day, and wonderful breakfast!

Friendly staff, clean rooms, easy check in, hot coffee all day, and wonderful breakfast!

I enjoyed breakfast, the different options and it was different from one day to the next. Check in and check out was a breeze, friendly staff I did not like that my daughter wanted to buy everything from the snack bar! She just couldn’t choose. Lots of options and there is No need to go to the convenient store because you can find something at the snack bar

It was clean and very nice N/A

The guest in the room next to ours blasted their music from 2am-11am. I informed the desk at 8am but nothing was done about it. The breakfast was nice. The room was clean and comfortable and the staff were very pleasant.

The guest in the room next to ours blasted their music from 2am-11am. I informed the desk at 8am but nothing was done about it. The breakfast was nice. The room was clean and comfortable and the staff were very pleasant.

Everything great

Everything great

The room was okay. The carpet smelled. The hotel did not say they would not clean our room or provide fresh towels during our stay (2 nights). Which was inconvenient. The front desk did tell me to basically ignore the text messages I got from the hotel because it wasn’t a live person.

The room was okay. The carpet smelled. The hotel did not say they would not clean our room or provide fresh towels during our stay (2 nights). Which was inconvenient. The front desk did tell me to basically ignore the text messages I got from the hotel because it wasn’t a live person.

Room was ok put the water was cold could not take a good hot shower..Had to hurry up in get out the tub…Was not happy at all

Room was ok put the water was cold could not take a good hot shower..Had to hurry up in get out the tub…Was not happy at all

Room was very clean. Staff friendly and helpful. Location was Great. Would definitely stay here again

Room was very clean. Staff friendly and helpful. Location was Great. Would definitely stay here again

Clean room, hallways, elevator, lobby, and eating area. Staff was good and courteous.

Clean room, hallways, elevator, lobby, and eating area. Staff was good and courteous.

Shower water pressure was very low.

From the inviting staff to the welcome message on the TV screen as you enter your room. The stay here was wonderful. Bathrooms are clean and updated and the television is large and capable of screenshare/mirror-cast and has several streaming apps you can connect to. (Netflix, AppleTV, Disney+) Very comfortable bed and a great temperature controlled room. The only regret I have is that I wasn't able to stay awake longer to enjoy more amenities of the hotel room. I would definitely recommend this hotel if you want a nice comfortable stay for a good price.

Great overall experience all around

Great overall experience all around

Dirty room

Dirty room

Location to freeway and skate rink Price could have been better, considering the surrounding community. Room should have had a couch.

Room is clean, the highway noise is horrible. Did not get much sleep.

Room is clean, the highway noise is horrible. Did not get much sleep.

Good

Good

There was no water pressure at all.

N/a

Clean, comfortable, and convenient to I-20. Staff was friendly, breakfast was delicious, and the room was spacious. There were also little things like enough towel racks and device chargers. We will definitely come back!

Clean friendly

Clean friendly

Clean hotel and great staff.

Clean hotel and great staff.

This hotel has extremely low water pressure for showers. Makes it difficult to wash hair & get clean. It was the same last holiday season when I stayed there. Be nice if you would address this issue.

This hotel has extremely low water pressure for showers. Makes it difficult to wash hair & get clean. It was the same last holiday season when I stayed there. Be nice if you would address this issue.

Clean rooms. Decent area. Comfortable beds.

Clean rooms. Decent area. Comfortable beds.

The hot breakfast was good. Our room was spotless and the bed was comfortable. I liked that it was a good location for off and on the freeway

The hot breakfast was good. Our room was spotless and the bed was comfortable. I liked that it was a good location for off and on the freeway

Great decor and service

Great decor and service

Room & bathroom were very neat & clean with lots of amenities. The beds were comfortable. Staff was friendly & I appreciate the 6 am opening for the continental breakfast.

Room & bathroom were very neat & clean with lots of amenities. The beds were comfortable. Staff was friendly & I appreciate the 6 am opening for the continental breakfast.

I absolutely loved this hotel it was a great place to stay very nice, quiet, and clean! I honestly wasn’t a fan of the breakfast, but everything else was great!

I absolutely loved this hotel it was a great place to stay very nice, quiet, and clean! I honestly wasn’t a fan of the breakfast, but everything else was great!

Clean room. Friendly staff. Room available a little early.

Clean room. Friendly staff. Room available a little early.

Yes

Yes

Room was very nice and clean.

Room was very nice and clean.

The room was clean and very nice. The breakfast was decent and the staff were professional and helpful.

The room was clean and very nice. The breakfast was decent and the staff were professional and helpful.

The staff was great, the room was clean, and the location was convenient. I did not partake of the breakfast, therefore I cannot comment.

The staff was great, the room was clean, and the location was convenient. I did not partake of the breakfast, therefore I cannot comment.

Clean room easy checkin , parking was packed , pretty comfy bed would stay again

Clean room easy checkin , parking was packed , pretty comfy bed would stay again

Clean room, great bed, good vreakfast

Clean room, great bed, good vreakfast

yes

yes

Very nice

Very nice

The staff is amazing, from check in to check out and in between. When I needed assistance, they were there to take care of me. Thank you to the two young men at the desk, they were very kind and helpful.

The staff is amazing, from check in to check out and in between. When I needed assistance, they were there to take care of me. Thank you to the two young men at the desk, they were very kind and helpful.

Everything was good

Everything was good

Bathrooms need to be cleaned better. Bathtubs are dirty

Bathrooms need to be cleaned better. Bathtubs are dirty

The room was clean and comfortable. The staff was nice and professional. The breakfast was delicious. All was well until Sunday morning when I found my pickup truck damaged and burglarized on the hotel parking lot. 300 miles from home and I was sent hustling to find transportation to get back home. My truck is still there waiting for an investigation and to be shipped home. I won't be staying there again. There is no security, only signs saying that I assume all risk. I didn't see the signs before. Oh well😞

The room was clean and comfortable. The staff was nice and professional. The breakfast was delicious. All was well until Sunday morning when I found my pickup truck damaged and burglarized on the hotel parking lot. 300 miles from home and I was sent hustling to find transportation to get back home. My truck is still there waiting for an investigation and to be shipped home. I won't be staying there again. There is no security, only signs saying that I assume all risk. I didn't see the signs before. Oh well😞

Personal trip

Personal trip

I loved the pool

I loved the pool

yes

yes

Staff was not as friendly this time . They need to have cameras in parking lot that they monitor.

Staff was not as friendly this time . They need to have cameras in parking lot that they monitor.

Safe, quiet, clean, in good repair. Staff very nice and helpful.

Safe, quiet, clean, in good repair. Staff very nice and helpful.

Great stay and friendly staff

Great stay and friendly staff

Staff is always friendly and the property is always clean.

Staff is always friendly and the property is always clean.

Went to check-in and was told they overbooked so they downgraded my room without offering a refund of the difference.

Went to check-in and was told they overbooked so they downgraded my room without offering a refund of the difference.

Amazing

Amazing

Everything was wonderful

Everything was wonderful

The room was very clean. The staff was very friendly & accommodating.

The room was very clean. The staff was very friendly & accommodating.

Great

Great

Quick check in. Staff was friendly. Clean rooms.

Quick check in. Staff was friendly. Clean rooms.

Clean. New. Great location. Comfortable beds. Will stay again. Breakfast needs a little help with emptying trash in a timely manner. Refilling coffee. Refilling waffle batter. Other than that it was excellent.

Clean. New. Great location. Comfortable beds. Will stay again. Breakfast needs a little help with emptying trash in a timely manner. Refilling coffee. Refilling waffle batter. Other than that it was excellent.

👍

👍

Limpio

Limpio

Wonderful hotel

Wonderful hotel

My stay was amazing! Very nice and clean property! I would stay there again when visiting the Dallas area!

My stay was amazing! Very nice and clean property! I would stay there again when visiting the Dallas area!

2 night stay. Room was not cleaned. Stayed on 4th floor and was noisy both nights. Bed was firm. Good breakfast was several options.

2 night stay. Room was not cleaned. Stayed on 4th floor and was noisy both nights. Bed was firm. Good breakfast was several options.

Great location

Great location

Wonderful room! Spacious and functional!

Wonderful room! Spacious and functional!

I didn't like the breakfast, but appreciated the options of it being included in the pricing.

I didn't like the breakfast, but appreciated the options of it being included in the pricing.

I like how clean and staff friendly it was. I will definitely come back again.

I like how clean and staff friendly it was. I will definitely come back again.

Enjoyable stay. Hotel was well maintained and service was excellent

Enjoyable stay. Hotel was well maintained and service was excellent

Clean hotel.

Clean hotel.

Amazing and clean amenities! Super quick check in! Love that at a certain hour of the night doors are locked and you can only come in the hotel with a room card which makes it safe. Love the rooms and comfy bed! Would definitely come again.

Amazing and clean amenities! Super quick check in! Love that at a certain hour of the night doors are locked and you can only come in the hotel with a room card which makes it safe. Love the rooms and comfy bed! Would definitely come again.

The stay was okay.

The stay was okay.

Being greeted with my name on the TV made me happy. The beds were very comfy, and I had a good night's sleep. The fact that there big bottles of shampoo, conditioner, body wash, hand and body creams is honestly very generous. I really appreciated my stay here

Being greeted with my name on the TV made me happy. The beds were very comfy, and I had a good night's sleep. The fact that there big bottles of shampoo, conditioner, body wash, hand and body creams is honestly very generous. I really appreciated my stay here

Easy check in process, room was exceptional

Easy check in process, room was exceptional

Nice size room

Nice size room

We enjoyed our stay. Hotel was clean.

We enjoyed our stay. Hotel was clean.

I loved the breakfast and how neat and clean the rooms were would definitely stay again

I loved the breakfast and how neat and clean the rooms were would definitely stay again

It’s very good

It’s very good

Rooms were clean, check in was quick, we had no hassle about checking out separate from our other family members even though one of our kids lost the card.

Rooms were clean, check in was quick, we had no hassle about checking out separate from our other family members even though one of our kids lost the card.

Great

Great

Great stay! Everything was wonderful. Later checkout than most places, windows were covered well so we could sleep in and staff was amazing even in our encounters with them in the elevators and halls. Breakfast was great too.

Great stay! Everything was wonderful. Later checkout than most places, windows were covered well so we could sleep in and staff was amazing even in our encounters with them in the elevators and halls. Breakfast was great too.

Great place

Great place

Great location for us and everything seemed new and updated

Great location for us and everything seemed new and updated

The only thing to consider is that at breakfast, there wasn’t anyone cleaning after the guests once they finished eating. Some guests are not considerate for the ones coming after them to eat and don’t clean the table after themselves. Having someone check on the tables would be nice or posting a reminder to the guests would also work. Once the guests were gone, the place was cleaned up, but not during breakfast. Or at least not while I was there.

The only thing to consider is that at breakfast, there wasn’t anyone cleaning after the guests once they finished eating. Some guests are not considerate for the ones coming after them to eat and don’t clean the table after themselves. Having someone check on the tables would be nice or posting a reminder to the guests would also work. Once the guests were gone, the place was cleaned up, but not during breakfast. Or at least not while I was there.

Nicole was awesome at assisting with any questions! Thank you

Nicole was awesome at assisting with any questions! Thank you

Emphasis on second day desk.

Emphasis on second day desk.

Clean room, nice hot breakfast, everything we needed!

Nice clean hotel, staff was friendly, pool wasn't very big but still held our softball family! Staff was friendly, and breakfast was good. This is our second time to stay there, and we'll definitely stay again when in Duncanville.

Overall. Property and rooms are clean. Easily accessible, is located right off the highway

The room and everything were great, however, the breakfast was awful. The juice was watered down and none of it had taste.

I like that the property was clean and quiet.

I loved my stay here.

Excellent service and the house helps were very nice and polite

Clean; modern, and efficient.

Very nice hotel. Looked fairly new. Room was clean, comfortable, good large new towels, nice bed linens, nice coffee set up. Not a spec of mold in bathroom area. The hall and/or rooms around our 2ed floor room was noisy. I finally got up at 1am and put ear plugs in, but that wasn’t the hotel’s fault. The breakfast was a nice assortment of hot and cold selections and the scrambled eggs were actually hot!! Julius at the desk the morning we checked out was exceptionally nice. I am a hotel snob and I would stay here again!

It was a great stay

convenient to everything

Clean

Very, very clean and quiet hotel. Loved the shower. Breakfast was nice and there were plenty of areas to use laptops and phones in private. Great for a rest.

Great stay!! Everything was excellent .. will definitely be back!!

Easy to check in, room and hotel was clean and quite even being close to the freeway. Very happy with the cleanliness.

Not the best stay. Rude staff, things in room did not work.

Clean and new as of Jan 2025. Room was ready and room was set at a comfortable temp since Dallas was experiencing a freeze.

Veryclean. Part tile floors with carpet around beds. Carpet was very clean and well taken care of. Bathroom was spotless and had all the toiletries you need in convenient squirt bottle containers.

Family matter made for unexpected trip. Faculty was very pleasant and kind

Loved my stay here! Will definitely be back!

Wandurfull

Excelente hotel , muy familiar , muy tranquilo , área de la alberca climatizada, baños súper limpios , camas súper limpias , todos muy amables.

Nice place

Super clean & extremely nice rooms. Very quiet at night & friendly staff. Would definitely book again. Highly recommend this hotel if in the area.

Great property

Staff were so rude especially the ones who served breakfast.

Everything was great

Most definitely will be returning soon

My stay was amazing!

I book in for 2 queen beds and apparently they gave mine to some one else and give me a 1 queen bed and a unfolded couch they never came in and remplace the towels, breakfast was ok except for the potatoes were cold and biscuits hard as a rock

Check in was quick and easy. Staff at the front desk was friendly and helpful. Room and restroom was clean. The night before our stay at the Hampton, I had a horrible experience with another hotel so it was a relief to have a nice clean roof with friendly staff.

Very clean and quiet.

R

Very convenient to where we needed to go and access to the highway. We didn't interact with the staff too much which sometimes is a good thing.

I would have given it 5 stars across the board, but I found the service lacking because they failed to post or otherwise notify customers that they will not service your room except upon request. Then when I called the front desk for clean towels, they did not bring the up, nor offer to pickup the used one or empty the trash. I had to empty the garbage in the hall receptacle, take the dirty towels down to the desk, and pick up the clean linen.

The room was very clean. The breakfast was great!

Breakfast is great

What I liked most is the staff were friendly and when I asked for anything, they provided it. The room was clean and the hallways, fitness center, and pool areas were also kept clean.

Will not return to this property.

The room was great except for the chair was uncomfortable. Had to lean too far back. Staff was great and the bed was comfortable.

Great place.

The employee's were professional and friendly.

Hotel and staff were excellent. Only negatives were average breakfast and traffic on adjacent highway could be heard all night long making it hard to sleep. Not very good insulation.

Good hotel. Well kept

Liked the property, easy in and out access from interstate 20. Plenty of parking, several dining options nearby. Will stay again if we are in that area

Nice place to staid

Nice place

Everyone was nice and helpful

Breakfast, now that was just awful. Not sure they’ve ever seen oatmeal or what real eggs look like when cooked.

All good

Did not like that the deadbolt on the door did NOT work. Would stay there again.

Room condition and arrangement was very good.

Enjoyed oir stay, be sure to ask for a room not facing the interstate

Great place. Very clean and peaceful.

We really liked the hotel. I would have given 5 stars except I was a litte disappointed in the bed. Kinda hoped it would be softer.

Easy access to the interstate. Very clean and friendly atmosphere.

Our stay was amazing. The rooms are very clean and cared for. The staff was very friendly. We have Giant breed dogs and there was no problems having them with us. We would definitely stay here again.

Low water pressure in the shower.

Cleanliness

Stayed Aug 2024 for one night. The room was large and well appointed and the bed was very comfortable, with lots of light and plugs. The shower could have had a stronger stream of water. The breakfast was excellent. The oval ambience of the lobby was very nice. Would stay there again.

The room smelled of mildew. The halls smelled like weed. The staff was nice. The room was very large. The breakfast looked decent. I didnt have time to eat it because I needed to get on the road. I was told breakfast started at 6am. He didnt open the doors until 6:15a.