Hilton San Diego/Del Mar

Please invest in another elevator having one elevator was not good.

We really liked this place and will stay again.

Great place beautiful!!! Loved it

Front desk staff was very friendly and attentive, offering us a choice location of available rooms.

Great experience! Especially for the cost.

Great stay! Thank you!

The shower stall was leaking, and there was a fishy odor.

The room was wonderful. We didn’t really have to deal with the staff since we were just there for one night. I do wish they had more elevators local to the rooms. We did have to walk a little bit to find an elevator.

I loved that they were able to give me an early check-in. I was able to go to my niece's graduation with having a little rest in the hotel room beforehand. They were also able to give me a room near the elevator. The room seemed clean (except for a spider in the bathtub), and the view to the courtyard with the pool was really pretty (but they do need to clean the windows a bit more). I felt really fortunate. Just the two things mentioned above, plus one more. 1. spider in the bathtub - although I wanted to take a bath, I didn't have the heart to move or kill the spider 2. the windows to the courtyard weren't that clean. 3. the phone didn't let me call down to the front desk or concierge (Room 3100), but I called the hotel from my cell phone and asked them to put in an order to have it fixed after I left.

I loved that they were able to give me an early check-in. I was able to go to my niece's graduation with having a little rest in the hotel room beforehand. They were also able to give me a room near the elevator. The room seemed clean (except for a spider in the bathtub), and the view to the courtyard with the pool was really pretty (but they do need to clean the windows a bit more). I felt really fortunate. Just the two things mentioned above, plus one more. 1. spider in the bathtub - although I wanted to take a bath, I didn't have the heart to move or kill the spider 2. the windows to the courtyard weren't that clean. 3. the phone didn't let me call down to the front desk or concierge (Room 3100), but I called the hotel from my cell phone and asked them to put in an order to have it fixed after I left.

Great location

Convenient

Very clean! Great staff…very helpful and courteous.

Great hotel, not too expensive but hits all the right notes wrt amenities, room size, cleanliness, friendly staff.

I checked in and received the digital key. When we opened the room, there were open luggages on the floor. Apparently there were other guests in the room. We quickly exited the room. They changed the room for us. There was a ladder in the bathroom of the 2nd room, with an open vent. Apparently they were working on something. The 3rd room was okay. The shower set was poorly maintained. Cold and hot water sign were opposite. We were too tired to switch for one night stay. Staff was friendly and quickly addressed our issue. I would probably not return to this hotel.

Clean room and friendly staff

Nice place. Common areas, restrauant, bar and pool area clean and comfortable. Place has some miles on it but overall a good value.

Only stayed 1 night to run the La Jolla half marathon. Everything about this property was perfect. Staff were professional and very friendly. Great location. Definitely will be back!

More EV charging stations

Friendly staff. Comfortable bedding More EV charging stations

Outstanding resort and the courtyard is very quiet even though it is right next to the freeway.

the staff were great

This property is in need of serious updating. The hallways have a cloying, awful smell like there is carpet freshener or something being used to cover a worse smell. It is horrible. Luckily once in the rooms you do not smell it too badly. We stayed here 17 years ago and can say the rooms have not been updated since. Great location and freeway access both North and South along the coast. That’s the best thing I can say about this property.

Very good

Nice and walking distance to the beach

Very nice hotel for Good Guys Del Mar Car Show. Convenient and great dining close by. Milton’s is the place to eat. Only negative thing is the TV Chanel’s are terrible in room.

Really appreciate that they use unscented laundry detergent because I’m so sensitive to smell. Great location and big rooms.

Nice hotel

Exceptional

My girlfriend and I had a wonderful stay. We will definitely return.

Location is okay, front desk people are great! Parking is 35 a day, no where else to park. If I’m paying for a room parking should be included. Valet was rude when we asked if there free parking

Location is okay, front desk people are great! Parking is 35 a day, no where else to park. If I’m paying for a room parking should be included. Valet was rude when we asked if there free parking

The hotel is a little old. Other than that, it is a great hotel

Superb

Exceptional

No coffee in room hard to park hotel is beautiful

Staff was friendly and the breakfast was delicious.

Staff repeatedly tried to enter our room during our stay despite there being a privacy sign on the door. The hallways smelled bad.

Staff repeatedly tried to enter our room during our stay despite there being a privacy sign on the door. The hallways smelled bad.

Clean room but the hotel in general is kinna run down.

Exceptional

This hotel is in a good, central location well situated close to many fantastic restaurants and beaches. The grounds are clean and well kept.

Exceptional

Very comfortable beds and pillows. Would definitely stay here again.

This Hilton was the worse I stayed in. It’s right in a freeway. And feels like a prison it’s dated in all aspects.

Gym equipment was adequate.

The property is showing its age… still nice and clean. Good location

Great location for Del Mar, close to the beaches, shopping and restaurants. Staff was nice, rooms were clean and safe. Rear parking lot could use some work. The lighting at night was bad, with several lights not working, and trash everywhere.

Our stay was amazing, few cosmetic flaws but great experience overall.

Superb

Hotel is beautiful, very clean and very friendly staff. Perfect location for my stay. One and only complaint - needs better coffee and creamer :). I definitely would stay again.

Great location.

I didn’t know I had to add the breakfast meals I feel all should be able to take advantage if reserving with yall also only towels were replace but beds were not made

Loved our stay ! Very kid friendly - we were there for a Jiu jitsu tournament. Loved the outdoor setup - views of the pool and lots of sitting areas.

We were forced to change rooms due to marijuana smoke coming from the neighboring room. The new room we were given was of lower quality. I have stayed at this hotel before, and this experience was very disappointing.

Little off the beaten track. Notes to hotel are answers by AI, so don't bother with special instructions they don't read them

The location is close to the beach and the Belly Up venue we were attending a concert at. Paying $35. for self-parking.

Paying $35. for self-parking.

Would definitely stay here again

Clean room!

Easy check-in, friendly staff, clean room. The air didn't work in our room, but we had a nice outdoor breeze, so we didn't worry about it. I did inform the staff when checking out. The food at the cantina is a bit bland and pricey, but convenient. All in all a good stay.

The staff 2 very nice and helpful. The in house restaurant was nice and food was delicious. The only problem I had was someone consuming cannib

Pool area was messy, but our room was clean

Run down ,overpriced

Had dinner in restaurant, only request was “sauce on the side”…came with sauce all over. Ordered room service breakfast… fried eggs instead of the “scrambled” eggs that were ordered… and they forgot the toast! This was not a busy place. These were not difficult orders, but no one cared to get them right.

Very Clean,Very Hospitable.

Very clean and taken care of.

Very clean and taken care of.

This is an ideal location for getting around. Breakfast staff were great. Check in person took so long to check us in and then gave directions we couldn’t understand. Our room was the farthest away from restaurant and lobby. We stayed two nights and no room tidying the second night. Housekeeping missed our room. When I asked about this front desk just shrugged. At $500 a night I thought they could have done more than a shrug.

Very ellegant beautiful bar and restaurant House made knocking very early at 8am and right at checkout to much

House made knocking very early at 8am and right at checkout to much

rooms were very clean & beds were amazing

Proximity Showing its age

Proximity Showing its age

Very good

Very convenient to soccer complex. Would say again.

Clean,quiet,spacious room, nice breakfast buffet.

The property was very clean, staff was friendly and helpful. Spacious rooms. There were lovely areas around the property to sit and relax. Parking was a bit expensive.

The atmosphere and staff N/A

Clean rooms, friendly staff

Nice place with good location. Clean, updated and the staff were great. They kind of get you for everything though, including $35 for parking, $4.50 for a coffee in the morning and a $30 breakfast buffet. Beers are $10-$12. The outdoor area is nice with gas, fire pits, a nice hot tub and a comfortable courtyard. The rooms and beds are excellent.

Undisclosed parking fees and overbilled with no receipt in excess of parking fees.

Great location. Very good amenities. I wish our room had a microwave oven.

New staff member poorly trained and hotel needs definite upgrades

Room was clean. Armchair and foot stool were comfortable. I hated that I had to sign up for Hilton Honors for wifi. I tried and couldn't access it on my laptop. Made me a bit late for an online meeting. When I tried to call the staff using the hotel phone, I couldn't get through to the staff, so I called them using my cell. Also, there was too much overpowering fragrance in the hallways; it was uncomfortable to breathe it in. Moreover, a housekeeper checked me in, and I didn't feel that I could get to know the facilities- it was all rushed.

Great for going to the track across the street. Easy parking.

Always a very comfortable stay. My request to remove the feather pillows from my room (due to allergies) was taken care of quickly! Staff are always great! Thanks again!

The staff was excellent

The staff members were very unpleasant. The room was dirty and we were falsely accused of drinking the for sale water bottles in the room. Luckily for me, I take photos of everything and prove my innocence. I do not recommend to anyone to ever stay here. Better rooms at a motel eight

Great price and good location to the beaches

Best for horse track goers

My stay was really comfortable, the check-in process was really easy. The service there was great and the hotel was maintained and clean. Its a close driving distance to One Paseo and a lot of restaurants and the beach. They're also kid-friendly and the restaurant had good food. Thank you!

Kids enjoyed the pool.

The room furniture was run down. The shower did not work.

Enjoyed my stay at this hotel. Staff are friendly and polite. Hotel was clean and welcoming. Enjoyed using the gym and the fact that the gym was 24 hours a day. No complaints

Honestly very disappointed with our stay. Our room smelled like urine and it got worse and worse over time. I asked to change rooms and they said that no rooms were available… Room was dirty (comparing it to other hiltons I’ve stayed at). Overall it was ok for staying at the location but I expected better from staying at a Hilton… would’ve rather stayed at an Airbnb.. or another location for my boyfriends birthday.

Very near our planned activities

Everything was excellent!

Very beautiful inside and out hotel. The rooms very clean and comfortable. Definitely very peaceful and relaxing stay.

Cleanings Courteous staff Good breakfast Good location

Professional staff, restaurant and food excellent . Service at both eateries fantastic. Pool clean and nice

Good location. Staff very helpful.

It was great

I asked for a tea bag from the front desk (they only leave one in your room on night 1) and I was charged for that; which I found to be crazy considering the cost to stay there. No coffee out for guests in the AM (most hotels offer it complimentary ) The hotel itself was nice and clean. Beautiful rooms and pool. Good location!

Location was close to our destination $35 for parking was pretty lame especially when you own the property or not just charge $35 more to the room and call the parking free. Not even a continental breakfast certainly does suck.

pool

We had issues with A/C.

We had issues with A/C.

The only comment was that they charge for parking. In fact they charge more than the Bellagio in Las Vegas to self park you car!!!!!!!!

The only comment was that they charge for parking. In fact they charge more than the Bellagio in Las Vegas to self park you car!!!!!!!!

Nice location. Second time I’ve stayed here. Very convenient for the little concert menu right by the hotel also. Big hotel make sure you figure out the best place to park to gain access in and out of your room otherwise you’re gonna be going for a long walks in hallways that are unnecessary. The rooms are fine nothing special but they have everything you need.

Nice location. Second time I’ve stayed here. Very convenient for the little concert menu right by the hotel also. Big hotel make sure you figure out the best place to park to gain access in and out of your room otherwise you’re gonna be going for a long walks in hallways that are unnecessary. The rooms are fine nothing special but they have everything you need.

The rooms are beautiful, clean, and luxurious!

The rooms are beautiful, clean, and luxurious!

The staff were great upon check in however both nights we could hear people walking in the room above us late into the night and we found toenail clippings on the carpet next to the bed from the previous guest. The breakfast was delicious and the waitstaff excellent. They need to put some sound proofing into the building you can hear the neighbors bathroom fan and they allow dogs and some dogs in the room down the hall barked a lot.

The staff were great upon check in however both nights we could hear people walking in the room above us late into the night and we found toenail clippings on the carpet next to the bed from the previous guest. The breakfast was delicious and the waitstaff excellent. They need to put some sound proofing into the building you can hear the neighbors bathroom fan and they allow dogs and some dogs in the room down the hall barked a lot.

Clean room, super comfy bed, and pillow . Goose down comforter also goose down pillows.:) the only down side was the front staff was slow, but nice

Clean room, super comfy bed, and pillow . Goose down comforter also goose down pillows.:) the only down side was the front staff was slow, but nice

Poor signs throughout hotel to find our room. Worst of all. We were parked in handicap and their was a tractor parked right up against our vehicle making it impossible to access the passenger side of the vehicle. Needs major cleaning. Door tracks and sliding door was filthy. Burn hole in patio chair. I am completely shocked this is a Hilton! Door to patio hardly opens.

Poor signs throughout hotel to find our room. Worst of all. We were parked in handicap and their was a tractor parked right up against our vehicle making it impossible to access the passenger side of the vehicle. Needs major cleaning. Door tracks and sliding door was filthy. Burn hole in patio chair. I am completely shocked this is a Hilton! Door to patio hardly opens.

Great staff! Especially Melissa! Clean and nice pool area!

Great staff! Especially Melissa! Clean and nice pool area!

Sabrina from the front desk was great. Great customer service

Sabrina from the front desk was great. Great customer service

Good gym, bar, restaurant, and pool. Good staff.

Good gym, bar, restaurant, and pool. Good staff.

Amazing, peaceful quiet, very clean and comfortable, perfect for the concert at the sound across the street

Amazing, peaceful quiet, very clean and comfortable, perfect for the concert at the sound across the street

Location-short distance to The Sound.

Positives: proximity to Del Mar fairgrounds, staff was courteous and bed was comfortable. Negatives: When I was told my room location, I was to go down the hall around the corner, which I did. Couldn’t find said room so I asked another employee and got the same response. Turns out my room was down the hall, around the corner, through doors leading to the outside and back inside from another set of doors. Would have been great to have that clarity. The room smelled of mildew, the bathroom sink didn’t drain at all and the patio door was unlocked upon arrival which was really surprising and some strange loud buzzing happening outside my room for 10 minutes later in the evening. Add these things to the $35 parking fee and I’m not sure I’d stay there again. If I’m spending a decent amount of money for a hotel stay, these are things I would expect to have to deal with.

Positives: proximity to Del Mar fairgrounds, staff was courteous and bed was comfortable. Negatives: When I was told my room location, I was to go down the hall around the corner, which I did. Couldn’t find said room so I asked another employee and got the same response. Turns out my room was down the hall, around the corner, through doors leading to the outside and back inside from another set of doors. Would have been great to have that clarity. The room smelled of mildew, the bathroom sink didn’t drain at all and the patio door was unlocked upon arrival which was really surprising and some strange loud buzzing happening outside my room for 10 minutes later in the evening. Add these things to the $35 parking fee and I’m not sure I’d stay there again. If I’m spending a decent amount of money for a hotel stay, these are things I would expect to have to deal with.

Clean room, great location, loved the pillows and bed.

Clean room, great location, loved the pillows and bed.

Nice hotel, great location

Nice hotel, great location

El hotel no está mal sin embargo tuvieron un problema con su Wife, además está caro a comparación de otros hoteles de su categoría

El hotel no está mal sin embargo tuvieron un problema con su Wife, además está caro a comparación de otros hoteles de su categoría

Unfortunately we thought we were getting a pull out couch but there wasn’t one. The room was just ok.

Unfortunately we thought we were getting a pull out couch but there wasn’t one. The room was just ok.

It was clean, but it smelled humid, and was a little outdated. The restaurant food’s taste was mediocre.

It was clean, but it smelled humid, and was a little outdated. The restaurant food’s taste was mediocre.

Everything the boys at valet the front desk the restaurant everyone was sooooo nice

the staff was great room was great as well ac unit didnt work but they came and fixed it right away made me feel at home was great will stay there again

the staff was great room was great as well ac unit didnt work but they came and fixed it right away made me feel at home was great will stay there again

Good location comfortable stay

Good location comfortable stay

Beautiful weather

Beautiful weather

Helpful and courteous staff, clean room, no surprises.

Helpful and courteous staff, clean room, no surprises.

Mexican restaurant was good but pricy. The check-in was flawless and super nice. The property is clean and well kept and the bed was omg great

Mexican restaurant was good but pricy. The check-in was flawless and super nice. The property is clean and well kept and the bed was omg great

Staff was awesome

Staff was awesome

Overall the staff was really nice! Didn’t feel like the property was that clean for almost $400 for one night. Stains all over the curtains from them cleaning the outside. Stains all over the inner sheets / comforter. Outlet cover was on the floor. Fire alarm had about 6 years of dust hanging off of it.

Spotless

Spotless

Staff very nice. big room . It would be nice to have a GUIDE on the tv remote control The info on the card about tv is very generally

Staff very nice. big room . It would be nice to have a GUIDE on the tv remote control The info on the card about tv is very generally

parking fee was little heavy signage inprovements

parking fee was little heavy signage inprovements

Very unhappy

Very unhappy

Room was nicely cleaned everyday. Pool area and hot tub was beautiful. Staff very friendly and helpful.

Room was nicely cleaned everyday. Pool area and hot tub was beautiful. Staff very friendly and helpful.

Courteous and helpful staff and clean rooms

Courteous and helpful staff and clean rooms

We have stayed here a few times due to convenient location. The facility overall is pleasant and clean. Staff are friendly and the breakfast is good. Our room was comfortable and clean. The beds need to be upgraded, they are way too soft to give a comfortable nights sleep.

Long walk to Elevator.Had trouble with TV

Long walk to Elevator.Had trouble with TV

Overall the room was clean and the staff were courteous

Overall the room was clean and the staff were courteous

It was close to the event The shower pipe smelled and made my hair smell for a few days. The room had a mildew smell. Pool closed early. The first person we spoke with didn’t really know how to find our reservation. The manager or someone else was able to ask the correct questions and help find the reservation.

The staff was courteous and the hotel was accessible to the freeway, however, the bathroom smelled dingy/wet/moldy from the moment we arrived until checkout. We tolerated it but it was not an ideal situation. Also, I felt $35 for parking was a bit much.

The staff was courteous and the hotel was accessible to the freeway, however, the bathroom smelled dingy/wet/moldy from the moment we arrived until checkout. We tolerated it but it was not an ideal situation. Also, I felt $35 for parking was a bit much.

Perfect. Doors slam in unison at 830am for a business conference but perfect otherwise.

great stay

Yes, the air conditioning was out in our room. The maintenance brought fans. The manager made it right. We will be back.

Everything. Nothing

Check in staff was unhelpful, all other staff was also unhelpful. I would not recommend th is hotel to my enemies. Terrible.

Thank you

Restaurant food horrible

The amenities are nice, the front desk staff could take a note from the bar staff in the friendly department- but they're not working for tips. I was a bit floored by the additional fees after booking. Be prepared to pay an additional $50+ per night ON TOP of the portion you already pay for the stay. That was not a fun surprise. Overall, the property is beautiful, but the rooms seem 'thin,' and you can hear your noisy neighbors quite well.

The room was clean and the front desk was very nice.

Beyond that, property was clean and amenities were good. Friends who stayed there told me they paid $30 per breakfast which is pretty steep.

Had a terrible meal on News Years ($39 meal way below par, service almost non-existant) Plastic glass given for our water in restaurant/lounge. It was NOT busy, so really no excuses.

Clean room, great staff, great location especially to see shows at The Sound.

Old hotel . No descent coffee . Not comfortable beds ( too soft)

Property was very clean on facilities and room

The staff at front desk were very rude. They ignored my service requests and tried to double charge parking.

Entire hotel needs a complete renovation. There was literally no one staying there (for good reason) yet they gave us a terrible room overlooking the parking lot. I have been Hilton loyal member for 30+ years. Everything was closed on Christmas at the hotel. Truly awful place

Decent place

Room clean. Especially for a pet friendly room. Staff nice.

It was ok. Nothing to write home about. Good hotel, good rooms. AC was noisy.

It was average with zero perks and bad wifi.

The other restaurant for dinner was much better, the food was delicious. This one, in my opinion, left something to be desired.

never again.

Great staff and great location. Most of all the bed was very comfortable, but the room needs to be remodeled.

Yes

They are changing $35 for self parking that is unheard of where you going to to park on the street

We woke up with rainwater leaking all over our beds we got the wrong bed sizes bathroom was stained and not cleaned dirty towels

Big pool, great breakfast, near the ocean, walked the beach, had a great dinner in Del Mar.

Great hotel if you’re attending the Del Mar horse races. It’s across the street and the property was big and beautiful and nice large rooms. Parts of property were outdated but overall it was a great place to stay and friendly staff.

Great time.

Yes all was great

Front desk staff are great and let me check in early which I appreciated desply after traveling for close to 18 hours. Room was very nice and bed extremely comfortable (on the soft side which I love but know some people prefer firm) the only things I noticed that could have been improved were some staining on the duvet and curtains, and the shower fixtures desperately need an update. The taquitos were also over cooked and flavorless but all the rest of the food was great.

Charging for early check-in at this price point is not alright. Also, not providing complimentary coffee in mornings is unprofessional

the clean room could be a little be better!

Very nice staff. Family and pet friendly. Love the outdoor area for sitting and relaxing.

Thank you!!

We were very impressed with the professionalism and curiosity of everyone

Property lovely room now looking a bit tired.

The ordor on hallway was foul. Lumpy mattress in extremly small room, ADA shower was horrible, shower curtain too short, flooded bathroom floor. Wanted to charge for a view room of a tree. Parking fee excessive for self park $35.00, while valet was $40. Found that to be ridiculous. Would not stay again or recommend. Needs a total refresh of the rooms, no coffee maker, lno table, fee for water.

Great saty

Hotel was clean very upscale

Getting from my car to the room was terrible. Elevators not conveniently placed. I had to walk way too far, not easy for a 79 year old person. Check-in staff should be aware of that problem and assign a room closer to the elevator.

I gave 4 stars as ran out of toilet paper on last day, super odd not an extra roll. Was surprised at $35 parking fee, that is ridiculous for people staying there. My fault for not reading the fine print booking through Expedia. No shuttle to Del Mar 2nd day we went, which was irritating to wait 25 minutes for nothing. Ended up taking uber there and walked back.

Clean room. Staff was friendly. Really enjoyed the pool area and the outside seating for the bar/restaurant

Great location, needs to be remodeled.

Del Mar race track !

Had a pleasant experience at the property stayed for a horse race down the street at del mar will be coming back.

Before I checked in, I thought I was gonna give them like 10 stars. Let me say the staff was very friendly. 100 percent to them. I paid around 500 for 1 night .. there was like severe corrosion on the mirror (see pic ) they were making beds in the hall (twice that I saw) weird . If you are in a room at the back be prepared for a hike .. no elevators just the emergency stairs..And sadly when I booked the picture showed a balcony .. we did not have one ( my favorite part of a room). all though I did book thru hotels.com so maybe Hilton’s fault ..but maybe hotels.com needs to change their pics. Sooo unfortunately not sure I world stay again.

At night the light that came into the room was horrible. The drain in the shower was Very slow to drain , not goof.

Didn’t care for $35 self park per se and $40 valet , didn’t care for not having comp coffee for guests. $6.00 for a morning brew options sugar and cream only . I did like the bell hop team especially Armando.

2 spas

First off our room was dirty windows very bad black crap between the windows and on the window seals . Our bathroom had drips of something all down the front of the sinks, pictures in the room had marks on them where stuff was spilled down the front of them. Bath tub stopper broke they did replace that. The room was run down old. The spa was old and needed to be re plastered real bad. No air on in the hallways smelled musty and hot. The stairs leading out to the parking lot where filthy dirty. Beds where Lumpy. Our air conditioning broke they did come and fix it seems like they only keep the lobby and restaurants clean. The menu had only 6 choices on it nothing I would eat. Old coffee maker in The room not k cup like people use now a days. No microwave . We stayed two nights because we went to he horse races good location and free shuttle to the races and back. We won’t be returning not at the price we paid. I went to the front desk showed them pictures of my room that was not clean they said they will have someone deep clean the room. Maid tried to clean it but couldn’t get it clean at least she tried. The place like the guy said at the front desk it’s 40 years old. Think they need to go in and re do the rooms for the price 2 nights came to $900.00. I expected better. The valet was great nice people and quick. People at the front desk were very nice also.

Our visit was to play the horses at Del Mar. we also enjoyed a terrific dinner

It’s a nice resort.

The beds were comfortable. Room sizes were spacious. Location to the Freeway and Stores, Shops, Coffee, multiple restaurants and fast food options, Denny's walking distance from the hotel.

We checked in around 2:30 - 3:00 pm. Received the warning around 6:00 pm. Decided we did not feel safe and checked out around 6:30 and went home. We asked the hotel staff if we could get a refund and discount but they said the manager would not be in until later.

Felt very resort-y in a location that you wouldn't expect.

The bottled water was $8 each and you are better to walk next door to the garage to get some. The breakfast was $30 each - we went to Denny’s next door and it was amazing. For the three star it was ok - wouldn’t stay longer than 2 nights.

Room musty smell Bathrooms small . Need upgraded Food not great. No coffe in room charge $4.00 for coffee not Hikton standards!

The menu for room service and/or bar service is too limited. Too eclectic for just several items.

Clean, fun, helpful staff, family oriented, 10/10✨👏🙌

...

Location

The room was very comfortable (bed, armchair), condition is fair, color scheme (grey/white) kind of depressed looking. Pool very nice and outdoor sitting areas with fire pits nice for relaxing. Self-parking and food expensive. Breakfast buffet $30/ per person was just average.

Friendly and efficient service. Rooms clean and had everything needed. Would stay again when in the area.

Able to walk everywhere !

Great stay terrible food!!!!

It was nice being conviently a cross from the fair grounds/ race track. Our room has a leak by the door and the walls were thin to where we could hear our neighbors. Great staff and overall a decent stay.

No issues

Found a cockroach in my bed. Front desk/manager was apologetic but didn’t offer to comp our night stay or even help find another hotel when we said we were uncomfortable.

Nicely located and pleasant hotel. The staff was stellar all around. Some parts of it feel dated and could use a renovation.

im not agree paying $33 dllrs for parking , per day guest should be free.

Friendly staff and great pool.

Hotel lobby is beautiful and updated but the rooms need up dating.

Great place for the business meeting

Stayed for my daughters soccer tournament, we always love tbis place, great place to stay and unwind after a long day at the park.

Nice hotel

Staff is undertrained. They didnt program the keycard correctly, twice. I asked nicely if I could eat a deli sandwich i had with me given my family would buy dinner and drinks. The manager, Daniel, came out and said "thats a hard no.". Not even "sorry we are not allowed", just in a blunt and rude way. The beds and sheets ans towels are all good but the Hilton name used to mean something and it doesnt anymore. Chains like Loews kick Hiltons behind in service and training.

Clean and friendly

The room was spacious and the parking was convenient. Check-in was also quick. There was a spider in our room and it smelled a little musty, but overall was a good stay!

We really liked our stay and would definitely stay again.

The layout and location of hotel was easy to get around

Nice employees, convenient location & a decent price for SD. Other than that, would not stay again.

The overall stay and conditions of the hotel were very good! One issue was the location of our room. The halls and locations for the elevator were hard to navigate and find. Would get lost even with the maps located in the halls. Besides that, a very pleasant stay and very relaxing stay!

From the moment of arrival to the moment of checkout, every staff member, every aspect of my stay was amazing. There was nothing short of amazing. You all did a great great job of loving and caring for your careers. Thank you.

If you have 500k cars parking up there in valet. Attention to detail in the rooms are crucial.

The Hotel needs a drop-off / temporary parking area for quests being dropped off by friends/family.

My family of 3 stayed overnight for an event at the Del Mar fairgrounds. I called before we checked in and the front desk staff was friendly and answered all my questions. They were informative and helpful upon check in. The room was cozy and clean. The pool area was very nice, provided towels, had plenty of chairs, and beautiful fire lit lounge areas at night. We were able to walk to get dinner, and walk to the event, which was a huge plus. Check out was simple. We will definitely stay here again for our next event in Del Mar.

Pool closes at 9pm

The room was clean but some things felt a little outdated. Beautiful pool and fireplace for relaxing!

Wonderful property

Stayed at this Hilton for a short visit to SD. The property was clean and well managed. There was lots of parking and was a decent drive from many San Diego attractions. For the price and location, I would stay here again if you don't mind driving a little.

Check in was smooth and the staff was very friendly. I’ve stayed here 3 years straight for a Soccer Tournament. There maybe different faces, but the Customer Service given is the best. The Valet was AWESOME as well. See you next year.

Parking was an issue with cards not working to enter and exit parking lot

Great staff; lovely hotel

Trip was decent this hotel was nice on the inside but clenliness of the room could’ve been better found 2 dirty pillows during my 2 night stay. Also breakfast isn’t free b ur a $25 per person charge for the same breakfast other hiltons serve for free. Also parking was $33 a night for a guest. Being a Hilton honors member didn’t bring the price down at all. Not a hotel we have to revisit but decent for the stay

Beautiful property, nice jacuzzi pool, big outdoor area with multiple fire pits . Large rooms. 5 mins to the beach and great restaurants. Nearby Whole Foods, Gelsons.

The direction sucks

We did not get our room serviced on Friday until after 4 pm and had to go to the front desk to get it done. There was some weird policy that if you had your privacy card out in the morning, you we automatically skipped. In our case, we took it off around 10:30, saw that housekeeper on our way out, and told her the room was ready to be cleaned. In spite of that, it was not done in a timely fashion. Very disappointing.

Staff super sweet and the beds and pillows were WONDERFUL

Overall nice, however when it came to sleeping the bed was hard as the floor, sheets felt like a paper bag and the walls are thin to where you can hear everything. Clean, pretty property, nice restaurant but sleeping isn't the best experience.

Overall, our stay was excellent. The front desk staff was very helpful and courteous. The room was comfortable and clean. The only thing to note was that the "coffee bar" was not open/available most of the time we were there. Otherwise, a very pleasant stay.

Great beds and clean! Friendly staff

Everything was great

Convenient to travel various places but not within walking distance

Very clean and quiet(even though its next to a freeway)

I might have been over charged for a second guest. Very loud room

Water main break and hotel staff had little concern about the lack of water.

Easy check out and beautiful property

Very conveniently located to the freeway. Small room, no balcony, no window to open, no microwave.

The food was okay for a hilton

Friendly staff, nice accommodations, safe area

I read the reviews prior to coming, but didn’t encounter any of the negative I read about it. The staff was friendly, the room was clean, the grounds were lovely. I’m not sure where I missed the extra charge for parking, but other than that it was a good value. I would stay here again

Beautiful property! Thank you!

Close to the beach

I was catfished by the hotel. The pictures online don’t match in person. The elevator situation is bad

Parking is $33/day which they don’t tell you until you arrive. There is a $50/night incidental HOLD that they tell you will not fully process unless necessary-but is processed upon checkout. Icing on the cake is that I paid for the stay upon booking through Expedia and the hotel still charged my card upon checkout. Still waiting for my almost $400 refund 4 days later.

Generally a nice place. Rooms a little dated and a little meh.

Excellent

I thought the $33 parking fee was too high.

Great property would stay again

Easy self parking

Great stay and property. A fair amount of noise in the hallway outside of the room but it was New Year’s Eve

The reason I didn't give a 5-star is because of the exhaust fan in the bathroom. Whenever you turn on the light in the bathroom, the exhaust fan turns on automatically. It is so disturbing when you only need to use mirror or other things. It is so noisy especially when you go to bathroom during the mid of the night and the exhaust fan becomes so loud and scare to hear. This should be a simple fix. Just have a different switch for exhaust fan from the light switch. If you only need the light, then just use the light switch. I truly hope that the management team at Hilton Del Mar can make a change about this. I guarantee you that you will have more happier customers. I understand it is a cost to your balance sheet, but in the long run, it's worth the investment. Sincerely

Hotel was very clean and had friendly service. Parkin was easy and the restaurant downstairs is so convenient. Perfect for walking to concert venues at Del Mar racetrack.

Liked the continental breakfast.

On the other hand, on arrival, waste baskets had not been emptied from previous guests, and the room smelled like stale McDonalds. The shower needed serious maintenance, and the sink didn't drain. But I was more disturbed by the guest vandalism - a charter port glued into an outlet and a 1/2 eaten apple hidden behind a chair. But even with these issues, the plusses outweighed the minuses and we had an enjoyable experience - would come back.

The bed was terrible,

Very friendly and helpful staff. The hotel is clean and stylish, if not a tad dated.

It was perfect for the night!

Love this property! Clean rooms and bathrooms! Comfy beds. Great customer service.

convenient to our destination

Easy, clean, great service .