1st Place Hotel Decatur I-20 East Atlanta
About 1st Place Hotel Decatur I-20 East Atlanta
Located within 4.7 miles of MARTA-Indian Creek Station and 7.7 miles of Bradley Observatory, 1st Place Hotel Decatur I-20 East Atlanta has rooms in Decatur. With a seasonal outdoor swimming pool, the 3-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. The property provides a 24-hour front desk and an ATM for guests. Guest rooms in the hotel are equipped with a flat-screen TV and free toiletries. Historic Stone Mountain Villiage is 8.4 miles from 1st Place Hotel Decatur I-20 East Atlanta, while Zoo Atlanta is 10 miles away. Hartsfield–Jackson Atlanta International Airport is 15 miles from the property.
Amenities
- 24-hour front desk
- Meeting space
- Dry cleaning
- Self-service laundry
- In-room refrigerator
- In-room microwave
- Pool
- Pet friendly
- Wheelchair accessible
- Smoke-free property
Reviews
The hotel received overwhelmingly negative reviews, with guests expressing dissatisfaction and frustration. Common complaints included unclean rooms, poor customer service, and hidden charges.
- Staff members were sometimes praised for their helpfulness
- Quick and easy check-in process
- Rooms were often described as dirty and in disrepair
- Guests frequently reported unexpected charges and issues with reservations
- 4/5
It was quiet
- 1/5
Old amenities, price gouging and smokes comes out of the vent. Nasty!
- 1/5
Do not recommend
- 0.5/5
Friendly staff The room I paid for wasn’t available very bad smoke smell no shower curtains understaff loud tenants
- 1/5
Infested with roaches offered another room because they don’t do refund and that room was infested as well. Went and slept in my truck. Hotels.com give me $10 credit for my “troubles”
- 3/5
A lot of weirdos around asking for money, room was okay, WiFi dookie, sink only had cold water
- 2.5/5
Rooms have a little insect issue.
- 5/5
Was a very nice stay
- 5/5
Was a very nice stay
- 1/5
Finally a manager came in and said just to pay $14. It was so late we had no other choice except to pay the demand. A bullet vested security guard led us to our room after we went back to the front because our key did not work. Again the security guards key did not work so then we were told to call maintenance and have them lettuce in once they determined that he did not work for them also. Is persistent knocking on the window resulted in resulted in no reply from the inside managers or night shift. This hotel needs to come off Expedia's list it is unsafe it is dirty it is incompetent people and we want our money back.
- 1/5
Finally a manager came in and said just to pay $14. It was so late we had no other choice except to pay the demand. A bullet vested security guard led us to our room after we went back to the front because our key did not work. Again the security guards key did not work so then we were told to call maintenance and have them lettuce in once they determined that he did not work for them also. Is persistent knocking on the window resulted in resulted in no reply from the inside managers or night shift. This hotel needs to come off Expedia's list it is unsafe it is dirty it is incompetent people and we want our money back.
- 2/5
Too much nosies staff shall have told me the wont have no one at dist to pick up my scurity deposit when i told them im leaveing very soon the say i will pick up my money even i told im checking out very early .i ask for a changes of room the say the full .the was no peice an quiet when kids cryinh an over my head peoples nocking 2am in the morning .
- 2/5
Too much nosies staff shall have told me the wont have no one at dist to pick up my scurity deposit when i told them im leaveing very soon the say i will pick up my money even i told im checking out very early .i ask for a changes of room the say the full .the was no peice an quiet when kids cryinh an over my head peoples nocking 2am in the morning .
- 2/5
Just felt like I was in a trap house the whole time. And I had to keep looking at the door
- 2/5
Just felt like I was in a trap house the whole time. And I had to keep looking at the door
- 1/5
Nothing didnt get to see it
- 1/5
Nothing didnt get to see it
- 5/5
Front desk clerk Sonja Tate Is a Awesome Worker Very Helpful She Always Smileing And She Such a people person
- 5/5
Front desk clerk Sonja Tate Is a Awesome Worker Very Helpful She Always Smileing And She Such a people person
- 1/5
I have had a very bad experience and I will never book through
- 1/5
I have had a very bad experience and I will never book through
- 3/5
I didn’t like nothing about this place hopefully next time if I check them out it would be better
- 3/5
I didn’t like nothing about this place hopefully next time if I check them out it would be better
- 1/5
The room was nasty, need tones of work done to the room. Looked like mold in bathroom ceiling. Wasn’t any tissue. Tv didn’t work. No WiFi as advertised. Just filthy in the place altogether. Roaches in the furniture as you can tell roach infested. I don’t understand how that place is even open to operate for business. Definitely was false advertisement when I was browsing online. Very disappointed in everything within the place.
- 1/5
The room was nasty, need tones of work done to the room. Looked like mold in bathroom ceiling. Wasn’t any tissue. Tv didn’t work. No WiFi as advertised. Just filthy in the place altogether. Roaches in the furniture as you can tell roach infested. I don’t understand how that place is even open to operate for business. Definitely was false advertisement when I was browsing online. Very disappointed in everything within the place.
- 1/5
I did not stay area was bad I need a refund thank you
- 1/5
I did not stay area was bad I need a refund thank you
- 1/5
Bad service
- 1/5
Bad service
- 1/5
I booked the hotel for Saturday June 27, to leave on June 28, when I got here they told me that all the rooms were occupied and that they couldn't do anything, I traveled from South Carolina and I had no place to stay here, I need my money back , it is a terrible service in this hotel
- 1/5
I booked the hotel for Saturday June 27, to leave on June 28, when I got here they told me that all the rooms were occupied and that they couldn't do anything, I traveled from South Carolina and I had no place to stay here, I need my money back , it is a terrible service in this hotel
- 4/5
They are good people who work there and make sure you're safe. Definitely showed a side I haven't seen in a lot of hotels, and helped me in a situation that was unfortunate because of hotels.com and the hotel itself.
- 4/5
They are good people who work there and make sure you're safe. Definitely showed a side I haven't seen in a lot of hotels, and helped me in a situation that was unfortunate because of hotels.com and the hotel itself.
- 1/5
As I always requested for a smoker room this time I was charged for something I had nothing to do with because how I checked in. I was not honored by the request and sited of smoking in my room. I don’t know how to explain what my request was but I’m not sure if I should rate it well. I am also wondering why Saturday is half credit upon checking in because you don’t have enough time to enjoy your money if you’re not properly credited for time checking out
- 1/5
As I always requested for a smoker room this time I was charged for something I had nothing to do with because how I checked in. I was not honored by the request and sited of smoking in my room. I don’t know how to explain what my request was but I’m not sure if I should rate it well. I am also wondering why Saturday is half credit upon checking in because you don’t have enough time to enjoy your money if you’re not properly credited for time checking out
- 1/5
I booked a room but upon arrival I was told there were none available. I explained over the phone that I had booked a room and was told they just sold out . I then asked if I would be charged for cancellation due to the hotel not having any rooms . I was told contact Expedia and I was still charged a fee I feel scammed .
- 1/5
I booked a room but upon arrival I was told there were none available. I explained over the phone that I had booked a room and was told they just sold out . I then asked if I would be charged for cancellation due to the hotel not having any rooms . I was told contact Expedia and I was still charged a fee I feel scammed .
- 1/5
Place was dirty, unsweept, there was even an earring on the ground, and a bag of fast food stuffed into the entertainment center. Didn't have trashcans or soap. Only two pillows, thin sheets and everything was broken. Bathroom was stained, door wouldn't even close. Looks like it was improperly installed and it's angled off to the side. Headrest was split, the sink had a huge crack in it, the vents that are supposed to be over the air conditioner are missing, toilet seat was too small for the toilet, chain lock for the door was missing. Nothing redemable about this place
- 1/5
Place was dirty, unsweept, there was even an earring on the ground, and a bag of fast food stuffed into the entertainment center. Didn't have trashcans or soap. Only two pillows, thin sheets and everything was broken. Bathroom was stained, door wouldn't even close. Looks like it was improperly installed and it's angled off to the side. Headrest was split, the sink had a huge crack in it, the vents that are supposed to be over the air conditioner are missing, toilet seat was too small for the toilet, chain lock for the door was missing. Nothing redemable about this place
- 1/5
It was terrible sewage came up through the bathroom tub I could not flush my toilet the whole time
- 1/5
It was terrible sewage came up through the bathroom tub I could not flush my toilet the whole time
- 1/5
Really was hard to located the address.
- 1/5
Really was hard to located the address.
- 1/5
I checked into the hotel and got to my room to notice I had no remote for the tv. I went to the office and got a remote that didn’t work. I took it back and was told that I would get a new remote, I got it at 1:30 am. During my visit to the office to get a replacement remote I pulled in front of the hotel and security made me move my vehicle. Umm excuse me but I wouldn’t be here had the room cake with a remote.
- 1/5
I checked into the hotel and got to my room to notice I had no remote for the tv. I went to the office and got a remote that didn’t work. I took it back and was told that I would get a new remote, I got it at 1:30 am. During my visit to the office to get a replacement remote I pulled in front of the hotel and security made me move my vehicle. Umm excuse me but I wouldn’t be here had the room cake with a remote.
- 2/5
Arrived at hotel and it was during shift change. Was met by the security guard whom simply stated that the staff was busy doing "something". After 15 minutes waiting outside I was informed they were doing shift change. Never experienced this type of delay. Staff insinuated this type of thing happens all over. In addition, no soap or remote was inside the room! I also needed to check out early and no staff was around in the early morning hours.
- 2/5
Arrived at hotel and it was during shift change. Was met by the security guard whom simply stated that the staff was busy doing "something". After 15 minutes waiting outside I was informed they were doing shift change. Never experienced this type of delay. Staff insinuated this type of thing happens all over. In addition, no soap or remote was inside the room! I also needed to check out early and no staff was around in the early morning hours.
- 5/5
Overall it was a satisfying stay. The lady with the beautiful silver hair was very nice. I will definitely book again!
- 5/5
Overall it was a satisfying stay. The lady with the beautiful silver hair was very nice. I will definitely book again!
- 1/5
This is an efficient stay and there were people hang out and the property looks low budget and horrible. We had bed bugs and they changed our room 5 times.
- 1/5
This is an efficient stay and there were people hang out and the property looks low budget and horrible. We had bed bugs and they changed our room 5 times.
- 2/5
The room had nice wood floors and nice tile work in the bath area. Those are the only good things about 1st Place. The mattress was “crunchy”, the TV remote could only turn the TV on and off, and the A/C never got to the desired temp. I paid for the room in full while I was many miles away. Upon arrival an hour later, the hotel did not have my reservation. The clerk took my phone number and said she would call when they were notified. I returned to the hotel two hours later, without receiving a phone call, and was able to check in... so long as I paid an additional $27, after having paid for the room in full online. I will never stay here again!
- 2/5
The room had nice wood floors and nice tile work in the bath area. Those are the only good things about 1st Place. The mattress was “crunchy”, the TV remote could only turn the TV on and off, and the A/C never got to the desired temp. I paid for the room in full while I was many miles away. Upon arrival an hour later, the hotel did not have my reservation. The clerk took my phone number and said she would call when they were notified. I returned to the hotel two hours later, without receiving a phone call, and was able to check in... so long as I paid an additional $27, after having paid for the room in full online. I will never stay here again!
- 1/5
The room was filthy and the neighborhood was noisy. At least Motel 6 doesn't have surprise extra charges.
- 1/5
The room was filthy and the neighborhood was noisy. At least Motel 6 doesn't have surprise extra charges.
- 3/5
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- 3/5
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- 1/5
The light when off twice don’t appreciate that
- 1/5
The light when off twice don’t appreciate that
- 5/5
Quick and easy check-in ...rooms are always nice and clean
- 5/5
Quick and easy check-in ...rooms are always nice and clean
- 5/5
Not too bad. The staff is wonderful. Very cool people...
- 5/5
Not too bad. The staff is wonderful. Very cool people...
- 2/5
The hotel closes st 2 a.m. As I was traveling from almost 5 hours away, this was disappointing. The pictures were a lie. The hotel was not up to date. There wasnt hand towels, ice buckets, or chairs at the table. Security looked like swat. Kids were everywhere unattended by adults.
- 2/5
The hotel closes st 2 a.m. As I was traveling from almost 5 hours away, this was disappointing. The pictures were a lie. The hotel was not up to date. There wasnt hand towels, ice buckets, or chairs at the table. Security looked like swat. Kids were everywhere unattended by adults.
- 2/5
- 2/5
- 1/5
The security was literally harassing guest. Guest had to call police to intervene. Once arrived, I was charged in access of $50 additional to want your site already charged. I would not advise anyone to come to this place to stay because I would hope no other hotel could be this bad.
- 1/5
The security was literally harassing guest. Guest had to call police to intervene. Once arrived, I was charged in access of $50 additional to want your site already charged. I would not advise anyone to come to this place to stay because I would hope no other hotel could be this bad.
- 3/5
My stay was on the ok side. Nothing stands out as particular bad.
- 3/5
My stay was on the ok side. Nothing stands out as particular bad.
- 1/5
Just awful even for the price. Lazy staff, no fridge microwave ice bucket nothing. I reserved a king suite!!!! 👎👎👎👎
- 1/5
Just awful even for the price. Lazy staff, no fridge microwave ice bucket nothing. I reserved a king suite!!!! 👎👎👎👎
- 3/5
Well the sercuity buss down my door and was rude i have an lawsuit pending this istnt the end of this
- 3/5
Well the sercuity buss down my door and was rude i have an lawsuit pending this istnt the end of this
- 2/5
The room wouldn’t get cool. Door handle was broken. Didn’t have any ice bucket for the ice. We was up of the night killing big tree roaches.
- 2/5
The room wouldn’t get cool. Door handle was broken. Didn’t have any ice bucket for the ice. We was up of the night killing big tree roaches.
- 3/5
We reserved and paid online...but they were not accepting reservations...so we had to double pay...the rent a cop has a nasty attitude
- 3/5
We reserved and paid online...but they were not accepting reservations...so we had to double pay...the rent a cop has a nasty attitude
- 3/5
To be a Concerted business center. Light bulbs missing
- 3/5
To be a Concerted business center. Light bulbs missing
- 3/5
Lady in the office is great
- 3/5
Lady in the office is great
- 1/5
Every was bad roaches and all went didn't have a heater the room flooded at all and didn't get no help al night
- 1/5
Every was bad roaches and all went didn't have a heater the room flooded at all and didn't get no help al night
- 1/5
Nedslitt resespsjon med dårlig system, tok evigheter å sjekke inn. Ble møtt av 3 sikretsvakter i fullt utstyr med masse våpen. Rommet skulle være røykfritt, men stinket røyk. Veldig ubehagelig opplevelse, og masse halv skumle mennesker som gikk på utsiden av rommet. Sjekket ut kort tid etter vi sjekket inn, uten å få noe form for refund tilbake.
- 1/5
Nedslitt resespsjon med dårlig system, tok evigheter å sjekke inn. Ble møtt av 3 sikretsvakter i fullt utstyr med masse våpen. Rommet skulle være røykfritt, men stinket røyk. Veldig ubehagelig opplevelse, og masse halv skumle mennesker som gikk på utsiden av rommet. Sjekket ut kort tid etter vi sjekket inn, uten å få noe form for refund tilbake.
- 1/5
It was not safe. Needles and syringes in the parking lot. Loud people everywhere. Even in the middle of night .I could not stay people asking for money. i had prepaid they would not refund me. Expedia would not refund me. I even paid for the ins in case it was not good. They said is not a natural disaster. ,no one had died. I knew nothing of this place. I live 4 states away. My uncle was in ICU. Never go there unless you are looking for drugs
- 1/5
It was not safe. Needles and syringes in the parking lot. Loud people everywhere. Even in the middle of night .I could not stay people asking for money. i had prepaid they would not refund me. Expedia would not refund me. I even paid for the ins in case it was not good. They said is not a natural disaster. ,no one had died. I knew nothing of this place. I live 4 states away. My uncle was in ICU. Never go there unless you are looking for drugs
- 1/5
They were fixing the roof at 7am in the morning while guests were still sleeping. I work night shift and that was just appalling.
- 1/5
They were fixing the roof at 7am in the morning while guests were still sleeping. I work night shift and that was just appalling.
- 1/5
Our first room the door would not close, they then gave us a second room which was filled with roaches and ants. I rather sleep in the room before with the door open.
- 1/5
Our first room the door would not close, they then gave us a second room which was filled with roaches and ants. I rather sleep in the room before with the door open.