Tru By Hilton Ft. Lauderdale Airport

agradable Pero el desayuno terrible no tienen variedad que mal

Very clean

Loved the simple clean decor. Bed was comfortable but didn't like the flat pillows. Nice clean shower.

Excellent

The driver for the shuttle was patient and pleasant.

En realidad fue muy buena la atencion del staff del hotel las habitacion estaba limpia. Volveria a hospedarme ahi en un futuro.

Terrible stay. The shuttle service was rude and the hotel was dirty.

Nice place for a night before a cruise. Not a lot of restaurant options around and area could be sketchy at night

Great hotel and location. Rooms comfortable and staff was helpful and friendly

The hotel was great, comfortable and good location

Not the best and charged $50 for early check in PLUS $50 per person for shuttle to cruise terminal which was maybe 15 min away. Will not use in the future!

Priscilla was excellent. She was so friendly and explained everything so thoroughly. Also, the valet parking was awesome. Those guys were on top of it. Great value and close to the airport.

Great stay

Exceptional

The floor was in terrible shape in room 603. The flooring was separating and almost cut my foot open. Was also very sticky and smelled like urine. Guest services acted like they didn’t care when I made them aware of the issues

Stayed for one night before flying home and super happy with our choice! Hotel was very clean and well kept! And love that it was close by to a lot of the hotels paces we went to. Staff was super friendly and super quick check in and check out process. Will definitely stay here again!

Good airport hotel room. Breakfast was good. Excellent shuttle services even after midnight. Also it was a great price.

Coming in late from a flight and preparing for a cruise, this was perfect. The shuttle was a quick call and we were picked up immediately. The room was spacious and the breakfast was convenient but lacking.

Exceptional

Very clean, staff super friendly. Nice smoking area. It was great

Too expensive

Within a short walk to restaurant and had an inexpensive shuttle service to the cruise ship port.

Everything was great. Unfortunately the rate went up significantly or we would stay again on our return to the US.

Exceptional

Property looks almost new. Also very very organized well. Easy find all thing inside. I like everything

Highly recommend. Shuttle service to and from airport and cruise terminal was hassle free and timely. The breakfast was good, automatic pancake maker was cool all of which was complimentary but I must say the ease of having an extended amount of drinks, snacks AND FROZEN ICE CREAM for an additional charge was convenient. The room was clean as expected. The staff was a true pleasure to interact with. We will be returning. Kudos to the your staff!

Environment is suspect and I could not locked my door. It just felt eerie.

Very nice hotel that's very close to the airport.

Convenient hotel

expectation for a Tru by Hilton brand hotel.

It was close to airport, and the shuttle service was good. Arrived late and we just wanted to shower and go to sleep. It would have been nice if the shampoo bottle wasn't empty.

We will definitely be staying here again. My 9 year old complained that the room was a bit small but I thought it was perfect for our family of 4.The room was clean and the staff was helpful. The breakfast was really food for the price! You should definitely check out the small bar at the end of the block!!!!

The shower pressure is horrible, couldn’t get the soap off. My shower also had pubic hairs all over it and wasn’t cleaned well from the previous stay.

Nice area and clean room

U liked the hotel and the property but it was never advertised that we would have to pay deposit, they also did not make it known that there was no parking only valet parking that was very deceitful. But the stay was nice and the experience was good. My package was collected and that was smooth.

Great Overnight stay. Free Shuttle and breakfast. Close to Hollywood Beach. Perfect location! Great Staff

Neither the soap nor the shampoo dispensers in the shower had been replenished. Unfortunately, we didn't discover this until I was already in the shower. Definitely an unpleasant surprise.

I was looking for a decent, simplistic stay. Very satisfied. Would recommend with reasonable expectations.

The staff are very helpful. Very clean rooms. Great experience. Highly recommend it.

I somewhat liked the location the shuttle and front desk staff were great but no pool? Far from the beach bummer

No shampoo, body wash, and curtain wash broken

Great place will go again

Aprox. between 4 and 5 in the morning someone tried to enter my room while we where sleeping. They did open the door but if it wasnt for external lock they would have made it in to the room. It was a scary situation especially for my two daughters of 8 and 11 y/o.

Pleasant

.

My stay here was great overall. It could have been better if our linen was changed yesterday versus not at all. The room was great and valet were helpful.

Clean room, friendly staff, convenient location.

No supplies on room like towels and glasses For

No supplies on room like towels and glasses For

La cama es comoda

Cleaned and a great location for cruising

Very convenient for the airport. Loved the free shuttle. Rooms were clean and the AC worked great

Clean, easy, good gym

Great room in a great location! Shuttle to airport was nice!

Clean room, well appointed lobby and breakfast are combined.

Everything was excellent but the blinds are no working properly. The maintenance people fixed

Called to confirm booking a day before. Asked specifically about using a different card to pay at hotel, due to one person arriving first after 6pm. Was assured she could use her card. She arrived to no reservation, no room and left to figure it out. Beyond disappointing is an understatement

I've been to plenty Tru by Hilton hotels for years and this is the worst. When I first walk in the room the bathroom had a half roll of toilet paper not to mention the toilet was clogged up before I could even use and not enough towels for me and my partner. Rooms were not properly clean and barely could get the TV to work. Valet was taking 20-30 mins to park and retrieve my car. The next time I'm in town I will be finding elsewhere and I could barely get the help from the desk.

Solid for its price !

The rooms were clean, but pretty bear. No drawers or dresser, no closet. Okay for just an overnight stay. Breakfast was just okay. Pool table in the lobby was a nice touch, our group played pool the evening we arrived.

Clean rooms

Exceptional

The staff was super friendly & the facilities were overall clean. I do wish the a/c would have been a more consistent temperature. We were either hot or cold!

Everything was good except there’s no space for luggage, tables are narrow and we had to place our luggage on the floor

AC good. We got in early and they charged us $50 for early check in. They told us we could probably get in room in a couple hours, but we were really exhausted. We went back down after checking our room and a lady complaining about cost got a room without up charge. I guess it doesn’t pay to be cordial and polite! Breakfast ok.

Nice place for good price. One night stay on a layover and would definitely recommend.

Great stay. Staff very polite and pleasant .

Quite and clean...

Great location, accessible and clean

As expected

Close to airport, shuttle bus service included

Yes the breakfast was great and the AC was good..i will stay there whenever I go to FLL again staff are friendly 😀 😉

Clean and accomodating

This was a quick last minute stay due to a flight cancellation and it was one of the few that offered a free 24 hour airport shuttle (which is why I chose this place). Easy to book online, friendly staff, clean and like the 24 hour coffee since I left too early to enjoy the breakfast. Room was spacious, clean and comfortable. This was conveniently near Ft Lauderdale airport and I would recommend it if you need an airport hotel. Can’t speak to being close to stores or area attractions as I was not here long enough.

Very nice hotel! Super clean, friendly staff and good, hot breakfast.

If was convenient to Ft Lauderdale Airport The AC was kinda noisy. The shower took quite long to finally get warm. My Wife wanted to read, and Her side no reading lamp only very bright lighting along strip above the bed head board making the light shining on me making it hard for me to sleep

If was convenient to Ft Lauderdale Airport The AC was kinda noisy. The shower took quite long to finally get warm. My Wife wanted to read, and Her side no reading lamp only very bright lighting along strip above the bed head board making the light shining on me making it hard for me to sleep

good breakfast with good variety of choices. Nil

good breakfast with good variety of choices. Nil

Great breakfast buffet! Coffee, Hot Cocoa and Tea 24/7. Airport Shuttle was great as well. See yoh next time!

Clean safe, close to airport, no frills, adequate

Everything was perfect for one night.

Clean room and airport shuttle

This hotel is very clean. The staffs were friendly. However the area is small so valet parking is mandated.

No single closet or drawer. No safe. Very clean, nice mattress and pillow. Friendly staff on valet parking.

Le petit déjeuner était parfait. Le personnel est très accueillant et c'était très propre. Je reviendrais sans hésiter.

The cooling system was so loud that it woke me up every time it turned on. Otherwise fine hotel.

The rooms were ok, the linens were ripped and mended very haphazardly. We asked for towels twice before getting them. Breakfast was gross, the sausage had been microwaved too long so they were hard and cold . The hard boiled eggs were smashed and the a scrambled eggs were off (maybe they were powdered eggs). When we arrived and asked for hotel pickup, the lady that answered the phone was not very helpful, we tried to ask her questions about the pickup location and she just kept saying just go outside the doors, she appeared to just want to get off the phone?!?!? We finally figured it out, and found the shuttle pickup location. Later we walked through the lobby and I recognized the voice from the phone call, the receptionist was on a personal phone call and that explained why she couldn’t talk to me, she wanted to get back to her personal phone call. We stayed here before and had a “meh” experience and after this trip, we won’t be back.

Great location for airport and cruise port travel. Lovely hotel, delicious breakfast, great vibe!

Ok cher pour ce style hôtel

The staff was very friendly and helpful. Our room was very spacious and had a lot of nice features. I would recommend this hotel to anyone who wants a nice place to stay for good value.

Room was clean. The breakfast selection was very limited with plastic utensils. Served in main lobby where people wait for pickup and to check in. For a hotel close to Airport and being a Tru Hilton, we did expect better. A/C in room was noisy.

Exceptional

Decent for overnight stay before or after cruise. Airport shuttle pick up is on schedule after we notified the hotel. There are not much going in the area but we did enjoy a quick bite at a restaurant across the street. Breakfast in the hotel has good varieties. Hotel location is near to cruise port, easy to get Lyft. Overall, it's value for money.

A great stay! Very nice and helpful staff!

Location to get to cruise port ,close by . Breakfast was sufficient.

It was close to the airport and easy to get to their shuttle to be picked up When I booked the hotel, I thought we had free shuttle to the pier, but come to find out we had to pay for that. So the value of the hotel stay wasn’t what I thought.

It was close to the airport and easy to get to their shuttle to be picked up When I booked the hotel, I thought we had free shuttle to the pier, but come to find out we had to pay for that. So the value of the hotel stay wasn’t what I thought.

It's a pretty basic hotel with no closet and a really small room. There aren't any good restaurants or shops nearby. The only thing worth mentioning is that the staff is super helpful.

Average hotel. No real complaints.

Location was great. Very clean room

Every thing was good. The staff was very helpfull.

We stayed at the Tru one day before departure on our Disney Cruise. Good place to stay with great food at walking distance. Free shuttle from airport. They do provide shuttle service to the cruise ships for $15 per person. Rooms are very large and clean. Nice Gym. There is no swimming pool, no restaurant on premises. Otherwise we were content with our choice. The beach is not far if you want to swim. Maybe a 20-30 minute walk.

Conveniently located, close to airport and cruise ports. Breakfast had a good selection, pancakes,eggs toast or bagels cereal fruit and juice

Exceptional

The first room given to me had not been cleaned. They immediately rectified the problem and provided me with a room that had been cleaned.

Overall, the hotel was nice. The only issue was me booking through Expedia. I reserved two queen beds and I wind it up with one king bed because the hotel did not have any double beds available and I was informed that because I had gone through a third-party there was nothing they could do. That was sad but everything else was great.

Excellent hotel prior to departure for a Caribbean.

Clean room, confortable bed, everything is new. Great location. Amazing breakfast

We stayed overnight, didn't had breakfast but staff was helpful

The hotel has a convenient location if you need quick access to the airport. The shuttle service however is not available 24/7. The bathroom is nice, but the beds are uncomfortable. I do not recommend.

Hotel is decent

It was great

Location The rooms, we booked 2 weekends before and after a cruise, ac in both rooms did not work. There was not body soap in either rooms did. The room were small.

Location The rooms, we booked 2 weekends before and after a cruise, ac in both rooms did not work. There was not body soap in either rooms did. The room were small.

We stayed only for a couple hrs to sleep between getting off our cruise and flying home. Staff were super friendly and helpful with getting free shuttle to airport set up. The shuttle was great! Rooms were spacious and clean with everything you'd need. The view seeing airplanes take off was a huge bonus for my 4 kids. Really good location, too. Close to stores and food. Made not having a vehicle not an issue at all. Would definitely recommend!!

Barely basic and pricey. Upholstery in public areas is filthy, staff is hardly caring or notices anyone is around, expensive snacks for sale absurdly priced, would never stay there again

Room was clean but smelled like a locker room after a game. Breakfast was simple and good. Valet parking was reasonable and convenient.

The staff was nice and helpful!

Enjoyed our stay. Staff was friendly and helpful. Breakfast was delicious and selection was good. Room was clean. Location was so convenient to eatery and close to cruise terminal.

The room that was giving to me was not available it was under maintenance. When I got a new room water was coming out the floor and when maintenance was called down to the room the just put towels.

No microwave, no ice bucket in the room, no free shuttle to the cruise port.

Convenient and close to the airport Beds linens were sliding around and made it uncomfortable sleeping in it.

Convenient and close to the airport Beds linens were sliding around and made it uncomfortable sleeping in it.

Bad

No microwave, no ice bucket in the room, no free shuttle to the cruise port.

All good. The hotel área not nice

Room could have been cleaner. Hotel needs renovations. Neighbourhood a bit sketchy. Valet service- things taken out of vehicle. Reported but nothing done. For the price we paid, this hotel fell below expectation.

Location is good. Not catered to longer than a night stay.

Location is good. Not catered to longer than a night stay.

The only issue I had was the shuttle. Most shuttles you wait in the lobby. Apparently you have to wait outside not much space outside in the front. I booked a shuttle then i asked the front desk and there I was told you have to go outside after waiting and see no word on the shuttle. The front desk said they called the shuttle and they will pick us up as it go to two of their hotels. The shuttles comes I tell him were going to airport, he tells me that he cant take us as he is on a schedule. He almost put us on but keep complaining about schedule. I tell him it's ok. I booked a Uber. Then I see the shuttle at the other hotel. The driver is outside the shuttle talking with another man, no one in shuttle and he didn't seem as in a rush. This got me frustrated as he kept saying he's a schedule and acting that he can't take us to the airport. The front desk specially called him as he was nearby and he clearly didn't have any passengers

Very good

Very good

Rooms are fine, staff is satisfactory. But the breakfast is terrible, worst we’ve had at any hotel.

Stay was ok

The only con that I can note is that light from the window can't be completely blocked during the night time which may bother some guests.

Overall was a pleasant stay

Hotel close to airport but not in the best area. Forced valet parking of cars if have one. Decent one night stay to begin our trip the following day.

Staff were amazing and helpful! Nice breakfast. Close location to the port!

I had a quick stay here. All tru Hilton locations are consistently good in my opinion. Free breakfast, airport shuttle, provide water, convenient location etc. I definitely recommend!

Staff at front desk was rude and dismissive.

The check in took 45 mins and the room reserved was not available. The his property was understaffed and poorly run. The Expedia help was none other exsistant.

The desk line was five deep at midnight. Fortunately, we had already checked in.

Room were clean staff was friendly and welcoming.

Always a nice stay before our cruises

Easy out Price was right Clean Exactly what I needed

Not quite the type of hotel that we expected.

It could had been a little cleaner.

We highly recommend this hotel to everyone.

Shuttle easy to find, we had to wait a bit though..the lady at check in fantastic, amenities poor but mainly bodywash bottle in the whower completely empty and used shampoo instead. Comfortable space

Friendly staff and clean property

Great stay will totally come here again. Clean and beautiful place. Loved our stay here

The room was clean and nice. The bed and pillows were hood too

The hotel is conveniently located about 4 miles from Fort Lauderdale-Hollywood International Airport, making it a quick drive for travelers. Dining: Fish Grill is a great nearby restaurant offering good food at reasonable prices. It’s just a 3-minute walk from the hotel, located right across the street—very convenient. Dania Beach: If you choose to walk to Dania Beach, it takes approximately 40 minutes. A short drive would be much faster. Shopping & Entertainment: Dania Pointe is a well-developed shopping and lifestyle complex nearby, featuring a variety of stores, restaurants, and entertainment options.

Located a few minutes from airport, and free shuttle service was good. Convenient access to airport via public transportation.

Went well ... nice place .. breakfast and shuttle to airport was included which was great ... not many place have that ... and centrally located so uber was not that expensive to get around ... really worked well for our stay

Clean, quiet room, great staff! Close to airport and cruise terminal.

The closed breakfast at 9 when it was advertised till 10am, they told us it was posted wrong everywhere

The hotel met all of my expectations. Staff members were very polite and helpful. The hotel and property grounds were clean and the amenities were what we needed for an overnight stay prior to us leaving for a cruise.

fair for the price

Small room. No closet. TV didn’t work and staff couldn’t fix it. Breakfast was good.

Fast and efficient staff

Very Good! Highly recommend

Nice place. Minimal Parking, Average breakfast. Nice place to stay before a Cruise.

Perfect for a stay before getting on cruise.

Fine for one night. No pool, nothing to do in the surrounding area. Would stay there again for half the price.

I don’t believe the comforter on the bed was changed as I could smell a “sleep” smell on it from others. Needless to say, I didn’t use it. Staff were friendly and nice on check in and check out and the breakfast was good with variety.

If I were to stay longer, I would not rate it as high - no drawers or closet so all of our items were out in the open. We left too early to try the breakfast, so I cannot rate it. I did not like that parking had to be valet.... I would rather self-serve.

Breakfast was best part of our stay

Clean room and friendly staff. We didn’t drive and left for our flight prior to breakfast.

Very good

Room 304 has no view just parking lot and wall of the next building

Room bed sheets have some spots.

Great stop for an overnight before a cruise.

Very kind and supportive.

Breakfast was fresh & delicious!

Very good place to stay

Room new and clean.staff friendly,breakfast adequate.

The outside courtyard need help like nice landscaping with seating and tables. The lobby can use updating.

During the week before our visit, I emailed the hotel to request information on the airport shuttle. I didn't receive a response. When we landed I called the hotel and press '1' to request the shuttle. The driver answered and was incomprehensible but we gathered enough to go to airport shuttle waiting area outside. We called back after about 20 minutes and again couldn't understand a word. After an hour two shuttles showed up that were completely full so they left without us. Rather than wait and risk not getting a ride we took an Uber at our expense. I left a message for the hotel manager and got no response. So if the shuttle is what draws you to this hotel, look elsewhere.

Area around was loud (traffic) and walls thin, come hear neighbors. The room could have been cleaner. Bathroom was clean. Good place if you need somewhere close to the airport.

Clean room, Clean hotel, Pillows could have been better

Room was clean.

Spartan but clean room. Friendly staff nice breakfast bar.

Staff was very helpful Location was close to a very good restaurant (fish grill)and walking distance to a casino! Only drawback tv reception was not that good!

The staff was great and the room was clean.

Room was clean; staff professional.

Decent stay. Comfortable bed

The staff upom check-in was very nice and welcoming.. However, when its time to shower i had to run the shower for about 5 min to ensure hot water was available. When the hot water came in the water was not not but lukewarm. The drinks in the cooler ar guest services was not cold to drink right away however, it was not snd not appealing to my first night stay. For thr most part the stay was ok for my first time using Tru by Hilton.

It was just ok. Nothing stood out, not the staff, the rooms, the location. Nothing horrible or bad. Fine for 1 night when you must wake up at 3am to catch a flight.

All was comfortable. But, there was very little water pressure.

The room was dirty I would like a refund

Nice room, allowed early check in, and comfortable bed.

Checkin early and was given some bottled water. Very thoughtful touch ! Thank you

However, it’s not worth paying high rates. I paid 180$ per night, which felt fair. Later, I saw prices close to $400 per night, and for a modest hotel, it’s simply not worth that amount. At that price, there are much better options available.

Just ok for 2 nights.

Quick check in and out!

Good emergency stay after being stranded

Everyone was polite. The lobby was nice while we waited since we showed up so early. Glad there was a pool table to play while waiting, and the car valet offered, which we used.

Air conditioner was noisy.

Room was great,TV for Olympics was Great,staff was fantastic,all good

Everything was pretty average edging towards the lower end

Everything was clean and updated. The staff was very helpful and the breakfast was well stocked and delicious. The only bad thing I could say was there was no place to store our clothes. No dressers or cabinets at all. We basically had to keep all our stuff in our suitcases and keep pulling it out whenever we needed things. There was a closet with a few hangers but it wasn’t big enough to hold all our stuff.

Everything was great

The clerk who checked us in was very courteous, the room was clean. Transportation to the cruise port was readily available. Nice

Close to airport. Easy to access shuttle service (but only travels to airport every hour). Clean room. Walking distance to restaurants

Front desk person was not very friendly and was annoyed by the questions I asked. He also told us incorrect information about the timing of the shuttle to the airport. We were not told the shuttle stopped at another hotel and we got to the airport 25 mins late.

Not good place

It was OK.

The rooms next to the street should be sound proofed better.

Staff friendly and room clean…. But very basic. Only a desk chair in the room for two people to use. No other furniture. The A/C was very noisy, electric shades didn’t work, no ice bucket in the room and even though they advertised an airport shuttle there was none.

Was woken up by a Smoke alarm that kept going off and they came up multiple times to “fix” and never did. They did not make any effort to find the room to fix the detector. It ruined my trip as it would not stop chirping the entire time.

The price quoted and reserved months earlier was over $100 more. How do I get this fixed? Please have one of your reps contact me. I just got off a 2wk. Cruise and saw this.Check-in took an hour. We weren’t given a room until 2AM. The floors made my clean feet black. We will never go there again.

Staff was great. We used the airport shuttle which was also great. Room was comfortable although the road noise made it difficult to sleep. Windows seem poorly insulated and it sounded as though they were open, although they weren’t. We didn’t sleep well and wouldn’t stay here again.

Rooms are small but clean. Long walk to the pier.

It was good just not like other Hiltons I’ve stayed in.

10/10. Great service, allowed early check in, clean, great location, great breakfast! Highly recommend.

The room was adequate and the lobby was spacious.

Excellent spot. Staff and everyone were nice. Room was great.

The staff was very friendly and the facilities and room were spotless. The free breakfast was very good as well.

Latoria was amazing! She really made my stay so awesome! She was friendly, helpful with my questions, and was able to quickly get me into my room after a very long travel day. I was in a bit pf a rush because I had a shopping day planned and I really appreciate her getting me into a room so quickly! I wish every hotel had someone like her - a real client-focused employee!! A big thanks to her. Other than that, room was clean but hotel floors were dirty.

Everything the hotel staff could control was fine. The street noise however, is significant.

Water pressure in shower was weak but everything else was good

Staff was great. There were only 2 towels, an extra for hair etc would be nice. Good for a place to stay the night before cruising.

Enjoyed breakfast the following morning- very clean hotel & nice employees!

Decent room but mattress needs to be changed. There is a body imprint on one side of the bed. Also, the valet takes forever and they don’t have self park so I waited 10-15 mins each time I picked up and dropped off my car. This hotel was amazing when new but it has come a long way down since then.

Staff was very friendly,

Poor Customer Service

The valet was awful they messed up my husband’s new Rims and we seen him hit the curb and all he could say is oh sorry unacceptable. We were supposed to receive a call from the manager at valet it’s been days and still nobody has called.

The room was clean, staff was slow, not really welcoming, first and last time stay at a Tru brand. Not at all up to what should be the “Hilton” brand

The room was not ready at the time promised

Very poor customer service at the front counter. (No name tag to identify her.) and almost minimal words from her to explain why things weren’t progressing on our check in. Breakfast was not replenished in a timely fashion leaving people standing around waiting for food, plus the toaster wouldn’t even brown the toast (no setting on it). The shower leaks out under the door causing a small flood on the bathroom floor.

Just what was described. Was in town for a cruise

Transport from airport was pain, they use a subcontracted company. The driver was down right NASTY. No hot water. Nobody I spoke to had hot water but the desk said “I wasn’t aware of an issue”, lies. App would work one minute and not the next. Bathroom floor was dirty, I wiped up water from the shower and the towel was filthy when I picked it up. The bed was very uncomfortable and the pillows were useless.

Great staff, location and clean.

Bed was comfortable. Nice location with some yummy restaurants within walking distance. Paid extra for early check in. Soap and shampoo/conditioner provided smelled lovely.

Rooms were great. Love no carpet on the floors in the room and easy to use shower Fish grill for dinner was awesome. Mice and close to airport and cruise terminal

Wish the breakfast time can be more accommodating (earlier time) since this is an airport nearby hotel and many customers have early flights. The bed frame around the mattress could be vacuumed a bit.

Room needed TLC. Bad part of town

Tru was clean, modern, had a great staff This mornings breakfast was good, staff had a little trouble keeping up at peak times, but was very helpful

Very plan room - not even a chair to sit in! Staff is friendly - but didnt realize there wouldnt be a pool at a Florida hotel!

Room was perfect for an overnight stay before cruise. Close to the port.

Beautiful hotel, very clean and the most incredible breakfast. The staff were absolutely fantastic to work with.

Room was clean. Hotel was OK for a one night stay.

Excellent room and the staff wonderful

Very clean and quiet rooms, excellent staff, love the valet parking, located in the center of everything and really close to the airport. I would definitely come here again.

When I came into my room, it was 62°. I went to turn up the heat, which is an option on the unit and the wall unit, and it wouldn’t come on. When I called the front desk that’s when he told me most rooms don’t have heat and he offered blankets. When I went to pick up the blankets is when he told me that none of the rooms actually have heat. It was actually warmer in the hall and outside although someone mentioned the temps outside had gotten down to 35 within the past week. For a number of reasons, I tend to run cool and while I understand this is South Florida, I was still pretty shocked to check into a Hilton property and not have heat be available. Other than that, the hotel was clean and perfectly acceptable for an overnight stay. The staff was nice and tried to be helpful so I’ll definitely give them five stars. This was fine for me, but if traffic noise bothers you, US1is right in front and stayed busy throughout the night, including lots of motorcycles and cars, revving, and what sounded almost like racing in the wee hours.

Great place to stay pre or post cruise. Convenient shuttle to FLA and Cruiseport. Rooms were nice. Courtyard is peaceful outdoor place to relax.

Clean room, courteous staff, extremely loud room.

It was fine. If you like lukewarm showers and a toilet that barely flushes-this is the place for you!

Nice hotel

Facility was excellent, the neighborhood was lacking amenities and shopping within walking distance.

Room was nice, hotel staff were great. Gym was very good. The hotel doesn’t have a pool just an fyi. The area around the hotel is rough. Some decent places to eat but walking around with my family didn’t feel comfortable. If you plan to just stay at the hotel and catch your cruise or flight it’s great. If you want to walk around an explore I’d stay elsewhere

The front desk staff were friendly and very helpful. Breakfast was good! Shuttle from airport available for free and option for shuttle to cruise port for a fee available.

The room was nice but the hand soap needed to be refilled as it was slow it was hard to get anything out of it.

The hotel is good and the room was clean. The staff delivered extra pillows for us when we requested them. However, we waited for an hour for the free shuttle from the airport to the hotel and the sign on the shuttle for tiny and placed on the back of the shuttle, we had to chase it or we would have to wait another hour. Good thing the driver saw us and stopped.

Clean room

No Frills Hotel. Clean. Free transportation from Airport four hours a day. Pleasant employees. Decent free breakfast.

Room was clean and comfortable Area around was sketchy

Friendly staff, efficient check in. Shuttle runs on the 50 and was on time, getting us to the airport quickly.

Clean room, helpful desk staff. Grab & Go breakfast for those with early flights/shuttle bus would be nice

Great stay if you are going to arriving from a cruise.

No problems. Good. Simple

Room no closets.

Airport shuttle was easy and quick. Breakfast could have had more options

Breakfast was lacking & not appetizing. A muffin or danish would have been nicer! The chefs look sad. But the coffee was delicious.

Room was very clean

Room was perfect, clean, comfortable and quiet. Service was friendly, pleasant and she gave an excellent restaurant recommendation that was across the street. Valet was friendly and professional. We would definitely stay here again.

Waited 2 hours for the airport shuttle, rooms were gross and the area was sketchy. The front desk staff were lovely though and let us check in an hour early for free

Great place tp stay before or after a cruise. A go to for us.

Room was clean and spacious. Location was fairly convenient… The seafood restaurant across the street was nice.

Good place if you want a place to sleep at a reasonable price. Friendly staff

Transportation to airport, cruise terminal, and two other tourist options. We stayed here after a cruise and they were able to do early check in. Room was nice and clean.

I will never stay there again

Amazing service there the front desk attendant was amazing and the airport shuttle was soooo good

It was very horrible; there was no heat in the hotel, and it was cold in there. The customer was very very rude no extra towel or blanket

This a great location for going on a cruise. There are food options that are walkable and the shuttle to the airport and cruise port are wonderful. The breakfast option is okay. The coffee is good and if you have kids they love the make the make the pancakes station.

The hotel is old but clean. Not too much to do in the area

The window blind did not work and the toilet didn’t work. Place was very clean. The staff was very friendly and helpful and the free breakfast had great options.

, great staff

Yes. Rooms are very clean!

Friendly front dest worker. Quick and easy check in.

The Fish Grill across the street was fantastic.

Everything about this hotel was great just that our room with a King Bed was very small and had little space for luggage etc. The staff was helpful and the shuttle service was great.

The room was clean but there was a weird noise every 20-30 mins

The hotel front desk staff were not proficient in their work. We waited for half an hour before we could find our room. What's worse, the two adults and two children in our family were assigned to two separate rooms. It was a very bad check-in experience.

The staff was friendly, welcoming, and helpful throughout our visit. The free airport shuttle was a big plus and made arrival very convenient. We were also able to easily book transportation to the Port of Miami for the next day directly at the hotel, which saved time and hassle. The lobby had a pool table, adding a fun and relaxed vibe, and beer was available for purchase as well. Overall, it was a good stay and I would definitely recommend this hotel.

The place is OK no pool breakfast moderate nothing special parking is valet only or you can pay $16 a night in a nearby underground parking

Staff was wonderful. Breakfast, however, was not. No eggs. No milk. No pancakes. Actually...hardly no food at all. They need more staff to replenish the food and more stuff to prepare it.

Clean room

Place was over booked and didn't get a room even though we had our confirmation email so at 12:30 AM we had to search and find another motel. Very disappointing.

Front desk staff person was very helpful and kind.

room and staff was fine....the commonbarea could have been a bitt cleaner. and also not whole lot of choice for food and beverage choice nearby.....it a hotel to sleep pre or post cruise nothing fancy

Stayed at other ones, this one wasn’t as great but it was doable. Staff is great!

Good

All good

Sheets were dingy. Number of towels was minimal, could have used at least 2 hand towels. Front desk staff was very dismissive. $10 ice cream bought in lobby tasted old.

Enjoyed the free breakfast and it was really clean.

No comment

Breakfast cuts off too early. 930. Especially when traveling with kids, late arrival or bedtime. The are sleeping late. Breakfast should run at least until 1030 or 11am

Shuttles were amazing

Dirty lobby area & they canceled my reservation that I had booked months prior to the stay, without me knowing about it until we arrived to check in just after midnight! They told the next person the SAME thing & shuttled us across the street the their ‘sister hotel’. Just wild!

Rooms were very clean, staff was nice, the free shuttle was a good bonus. Free breakfast was nice as well!

Convenient to port Everglades for our cruise. Appreciate the airport shuttle. Hot breakfast is a plus. Would stay there again.

Meet expectation

Great Room, located close to some solid eating options. The free breakfast was one of the best ive had at a hotel. We cruised out of Port Miami but flew into FLL and it was an easy spot to travel from.

Love it the place was Amazing I would definitely recommend

Staff was really helpful. Room and hotel has all the required amenities and location is great!

Yes. Everything perfect

Front desk people is very friendly. Rooms are modern and clean.

Clean rooms good staff and great amenities

facility could use some new paint besides this was very good

Room was clean, staff were friendly and knowledgeable.

The room was okay, but seemed to only have hand soap to shower with. The situation of trying to get the shuttle to the airport was a nightmare. After An hour and a half of waiting, the shuttle finally arrived, but filled up too fast for me and my children to get on. I was no impressed at all based on the rating this hotel got, I do not agree

The hotel is clean the beds was comfortable, the staff was amazing the shuttle service was terrible but the staff was very efficient and handling it

Breakfast was weak. Place was in ok shape. Price was right for what it was

Room was nice and clean. The front desk guy was very nice and detailed.

Everything was great

The staff were all very nice. Super cute and clean room. It was quiet and the morning breakfast was more than we expected!

Very comfortable stay

Breakfast was good and the staff super friendly, they did what they could to get us checked in early as they were dealing with a very chaotic lobby of others trying to check-in early after coming off their cruise ships. Overall it was a good stay, we ended up needing to stay an additional night and moved over to the Wyndham across the street (their sister hotel) due to the addition of a restaurant, laundry facilities, and a pool for the same price as this hotel. The rooms are very minimally stocked which makes sense for an airport style hotel.

Basic but clean and comfortable room.

Polite staff, clean

Very clean and quiet. The hotel had free breakfast and the lobby areas were clean and inviting.

Cleaness of the room should be improved, there was a used bandaid on my pillow case. AC unit is very loud and makes it difficult to sleep.

WE HAD TO DRAG OUR BAGS DOWN 5 FLIGHTS OF STAIRS BECAUSE THERE ELEVATOR WASN'T WORKING

Shuttle was good but pickup zone at airport is very confusing

room was not sound proof, listened to fireworks,car exhaust pops and potentially gun shots all night, hotel was clean and staff were super friendly! we also had a random delivery driver knock on our door at 12:30 am which was a bit startling

Very nice. Large room, clean, lots of outlets. Large lobby with lots of seating.

This is a bad example of trying to make an old property new. It is still in a sketchy neighborhood where you wouldn’t walk at night. The shuttles have drop off and pickup in a rundown parking area since they can’t stop in front of the hotel on the very busy street. The room itself was marginally comfortable but DEFINITELY not 4 star! Breakfast was just OK.

Room was great as well as the staff

I didn’t like the location especially traveling with a small child. Needed to warm something and there was no way to do that.

Need to have zero sugar options

Very good

The front desk staff was extra nice and printed my cruise luggage tag for me. The room was spacious and the coffee was good.

Pre-cruise stay. Hotel was clean and modern. Staff was friendly.

Easy check in. Clean rooms. The breakfast was good-but the area of the lobby and breakfast space was very small! Limited sitting when all guest decided to eat breakfast at the same time. the Airport shuttle was a PLUS! Friendly staff. Plenty of restaurants options around with a short Uber ride! Definitely will stay here again!

Staff was very pleasant and accommodating, room is very clean.

Morning valet guy every respectful I dot think we should have been charged for parking that wasn't right also being charged twice for my dogs well $75 a piece is a little pricey my dogs are well trained they don't used the bathroom inside caused no damage when that happens you should refund the money

Front desk staff were friendly and helpful.

Clean, quick stay.

The check in was easy. Whatever deodorizer they use in the hallways was so overwhelming we could never go back.

The rooms were small. Only chair in the room was the desk chair. Check-In and check-out were very hectic. Too many people getting off the cruise ships or going to the airport.

Nice convenience hotel

The room was clean, but unfortunately the blockout blind didn’t work. There also were no comfortable chairs to sit on - only computer type chair. Not comfortable sitting if you have to spend time in the room.

Room was noisy. Check in staff not very helpful

Breakfast was good quality. Close tonport for easy way to get on ship.

Would stay again

Our room was spotless and the bed was very comfortable to the point that we missed our Uber ride to the cruise terminal because we overslept. I really like this Hilton chain hotel in Ft Lauderdale for its cleanliness, friendly staff and convenience both to the airport and cruise terminal. It is definitely going to be our go to place to stay now on prior to cruising.

Easy check in. Clean room.

The hotel is located near major road and highway. At night it was noisy with traffic. Location of the hotel is good because it is close to FLL airport and Port Everglades. Not good because it is not an interesting area to walk around. Not walkable to the beach. Many reviews said the nearby restaurant The Fish Grill was good. In my opinion, they were just Ok. The shuttle from the FLL airport to the hotel is free. But be prepared to stand and wait outdoor in a crowded bus stop area for a long time. The receptionists were friendly but always busy so check in and check out can be long.

Clean and modern

great front desk service

Severs good choices

On a busy road, but still felt safe to walk down a few blocks to get dinner.

Staff

Checkin was fine, I got in very late since my flight was delayed. It was very cold through the night, and there was no additional blankets in the room.

The staff they worked the front desk Sunday night was top notch, wish I could remember their names but they were very helpful and super friendly!!

I called for the airport shuttle

Excelente

Great value, close to the airport and cruise terminals

stayed here before it not bad at all

Awesome everyone was very friendly and helpful

It was just okay. Very small rooms and the corridor carpets needed cleaning.

Very inconvenient times for airport shuttle; had to take a taxi

A+ service from the staff

The room was adequate and clean but the overall hotel was a little rundown and dirty.

Clean spacious room. The staff is very friendly and helpful!

Room was clean and functional. Budget hotel if you’re looking for a reasonable place to stay the night.

Yes

Excellent customer service, room was clean, and loved valet

The room was very clean and featured updated amenities. Check-in was smooth, and the associate who assisted us was extremely friendly and helpful. We also enjoyed the view from our room. Additionally, the area felt safe—we were comfortable walking to the nearby gas station for energy drinks.

Room was okay. Breakfast was lacking because it was poorly tended so ran out of items with no replenishment. Shuttle from the airport was chaotic as was departure in the morning, people with luggage everywhere headed to cruises and no organization. Lyft was cheaper for 4 people tk the cruise terminal, hotel charges $15 each person.

Clean room

.

Great for a stay before cruise. Check in was fast. Room was clean. Breakfast was always out of forks, plates and the hot food. The soap dispenser was completely empty.

Bathroom dirty.

It was wonderful

Overall a decent property for a short stay uf you're catching a cruise or flight. My only issue involved check-in. We arrived an hour and a half early and when I first asked about checking in early if the room was ready, the guy at the reception said the policy is no one can check in before 3:00. At that point there were rooms ready, and there were 24 people out in the crowded lobby with lugage piled everywhere just sitting around waiting until the magic hour of 3:00 arrived. When I said it makes no sense to not go ahead and check folks in if the rooms are ready, he said it was not possible. Eventually, he called his manager and they allowed us to check in early, but it unnecessarily left a bad taste in many people's mouths. The policy should be to allow folks to check in if their room is ready, no hesitation. That's the most hospitable and customer-friendly option. Of course, if the room isn't ready, people understand that. But if the rooms are ready as they were in this case, do the right thing and get us in and settled.

Everything is as expected. Pleasant helpful staff and well maintained room.

Valet parking is really your only option and it costs 15.00 per day extra. Free internet is not really adequate and it is $5 plus change per day for the higher speed internet. Breakfast was shut down early several days. Room was uncomfortably small.

Clean rooms. Curti

Staff

All good, great accommodation and breakfast. Friendly and professional service all round!

Room was very clean and comfortable bed. Good and courteous front desk reception

Very comfortable basis room,- that’s what we paid for; bed was comfortable and had plenty of space for our 4 suitcases, breakfast was acceptable, not a huge choice but enough. The staff are very friendly and helpful. The free shuttle from the airport was efficient and easy to find. Would definitely stay again.

Room was clean

Airport shuttle took over an hour to get us from the airport. Surrounding area very sketchy and poorly kept. No food options and unappealing breakfast offered.

Awful shuttle experience. Free shuttle was a two hour nightmare. Hotel is 10-15 from airport so don’t count on it. The hotel was an average overnight stay , its location was far away from decent restaurants and shopping.

The staff we interacted with were nice, but the property itself was just okay. I expected more from a Hilton Hotel. Everything seemed dirty or unkept. The double bed Rooms are super small.

Clean room, easy check in and out. Breakfast was normal coffee was good

Fair. Electric sockets not working

The airport shuttle did take a while to pick up. The staff were friendly the breakfast options were okay. The room was clean but the bathroom towels seemed to have stains before we used them

The room was very clean, but the bed was very hard. Tough to sleep on. The staff was helpful and answered our questions.

The front desk staff was great as well as the valet parking attendants.

Frirndly staff!!

Airport shuttle fine coming to hotel but returned was not told only runs every hour, so we had to catch an uber

Yes

Worked well for one night. Was t what we expected for the price. But would stay again for the conscience to FLL and the cruise port

Staff was kind and attentive, rooms were very clean and breakfast was plentiful. The shuttle service from the Airport to the hotel was seedless.

Clean room, comfy bed, front desk was able to hold out bags until check-in, great location near the airport, and free shuttle. I also really appreciated that you had almond milk as an option at breakfast!

All was great

Great people, clean, quiet. Good value

Room was clean, staff is friendly

Clean room ,smooth check in

Close to restaurants

Shuttle was easy didn’t have a chance to have breakfast due to flight time

The room was clean and the staff were nice. However, there are a few amenities available for families with kids.

The room is spacious and clean, staff was friendly. However, the next morning after we get up,the toilet doesn't flush.

I will stay there again sometime Thank you

Very clean, staff was helpful, enjoyed our stay

I had trouble finding the entrance which was in the back and not on the street of the official address. There is no parking and valet is the only option for $15 a night. Overall a nice place to stay before a cruise.

Nice location near the cruise port

All good for a lower cost hotel.

Like the airport shuttle

Fast and easy. Wonderful young lady checked us in Great place we will definitely come to again if we travel here in the future. Highly recommend!

The hotel was clean and convenient. It wasn't fancy. The patio was nice. Would refer to anyone cruising from Fort Lauderdale.

It just a basic hotel with a bed, bathroom with minimal amenities, soap and shampoo, that's it. Upon arrived the airport, I called for shuttle pick up which is included, I've been waiting outside the airport for almost 45 mins. I booked the transfer to the cruise port on the next day, it was delayed for half an hour. I asked if we can cancel and refund, so that we can call Uber instead but they said it was non refundable even it was the mess up on their side. Don't book the transfer, it's much easy and controllable with Uber, at least better price and time consuming. I won't stay on this hotel again. It's not worth at all.

The rooms were a bit worn, scruffy walls. Dirt in the corners and on the wall.

Unexpected charge for the valet that was not optional

The room were better than I expected. Also, the check-in/check-out process was without issues.

Airport shuttle was difficult. Nothing on the shuttle indicated the hotel name.

Very clean

Staff nice. Room is clean

Excellent, great staff, very clean room and wonderful free breakfast. The contracted shuttle service was on unacceptable , waited an hour to be pick up, finally took a cab.

Everything from arrival, reception, room abd transfer! Friendly professional service, thank you

Oustanding customer service.

Staff was amazing. My flight was delayed 4 hours and I was concerned about losing the reservation. The gentleman that answered assured me that the reservation still stood and told me to focus on getting there safely and he would take care of the test and he did.

Room clean basic. No place to put used towels aside from floor or shower

The room was clean the breakfast was good no cotton bud the tissue box was almost empty. Over all a good stay.

Staff nice and friendly clean room good breakfast

N/a

The hotel was great but it was located in a blighted area of town. It was scary walking around the neighborhood

Check In staff Brian was great, clean room, close access to cruise port. Hot breakfast and good coffee.

not as good as other Tru Hotels I have been at. It was a little worn.

Helpful staff. Clean room.

The price was good, everything else was mediocre at best. Worth it for a pre cruise stay, but wouldn’t choose this property as a destination for vacation.

Breakfast area was very well kept. Staff is great

Airport shuttle service was fast and convenient. The hotel is not located in an area that offers a lot of dining options.

This was a great place to stay very friendly

Quick and efficient.

Check in was easy. We got there early. Room wasn't ready, they let us go to their partner hotel practically across the street to use the pool. After a lunch that we walked to and the partner hotel pool, our room was ready. It was well maintained and clean. The airport shuttle from hotel to airport was easy and convenient. Also timely!

Everything was great

It was good. Only issue with house cleaning was that they didn’t change the sheets when spreading the bed.

Clean room 👍, no coffee pot in room although my wife had done on line chat and was informed that the was in room coffee maker 👎, common area good 👍, no omelette, no hash browns 👎, area surrounding hotel seemed questionable walking at night .

Room was ok . Had everything we needed

Clean premises, friendly staff

Clean room and facility. Walkable to food and walgreens. Great breakfast options on the Buffett.

We waited an hour for an airport shuttle that never showed up. We had to take a taxi. After two follow up calls to the hotel, we got assurances that they would get to us eventually. Well they never did and the hotel had no clue of a timeline or even where his van was located.

Great location and breakfast was decent.

I felt very relaxed in this room

Clean and very kind and sweet staf

All of the above.

Spotless clean room! Courteous staff! Our go to hotel when in Fort Lauderdale. We will be back 😊

Great stay! Great food, clean rooms and great staff!

Clean Room, Friendly Staff, Free Airport Shuttle

Great staff clean rooms shuttle to port

Great stay after a cruise

Everything

Friendly and helpful staff. Clean room. Quiet. Good offerings for breakfast.

clean room, friendly staff.

Everything is great--I would just like to see more storage for clothing (dressers, shelves).

Room was nice, staff was decent, bathtub drain was cloggy but the most disturbing part- I went down to ask for a travel toothpaste and they “ran out”. It is a very basic thing that all hotels carry, the staff just shrugged it off without apology and did not offer any assistance in finding any. Not a good experience.

Convenient airport shuttle and grab n go breakfast

Great transit hotel. Staff is friendly and the property is clean.

It was great. Needed a place to stay for a layover

The property itself was clean. The staff was great. The room was quiet and comfortable. I would have preferred to stay in a different part of Ft Lauderdale it didn't feel the safest. There was no ice or coffee in the room. But overall good.

Staff was very polite, maid service was terrible. We were there for 4 nights and not once did the room staff clean, refresh towels,toilet paper or empty trash. Had to ask for all each day. Hotel courtyard was not cleaned at all, cigarette butts and containers were filled and over filled, and no available free parking , just paid valet service.

Great place pre or post cruise. Comfortable and clean.

decent

N/a

Amazing

Great location to the airport

Very nice young man checking me in.

Stag was helpful, friendly and efficient, room was clean and comfortable. Will stay here again.

This is a short stay hotel. Don't book a week rooms are small. Friendly staff

Friendly staff and very helpful. the room was very clean, the AC was a little loud but kept the room cool. Breakfast, well I've had better.

Staff was good

Easy check in

Great staff and great hotel.

.

Clean. Quiet.

Always a great stay. Breakfas is excellent. Shuttle service to airport is free.

Hotel room was very nice, clean, fully stocked. The continental breakfast was good, but super cramped with lots of travelers. The staff were friendly, professional, and willing to help,

Clean room and nice breakfast

Great location and the shutter to the airport is super convenient.

We stayed here a year ago the night prior to a cruise departing from Port of Miami. We were very happy with it then, so we booked it again for another cruise this year.

Stayed here after a cruise because it was cheaper than getting a same day flight. Best decision ever. As a female traveling alone I am hyper aware of my surroundings. It was very walkable with antique stores and an award winning ice cream parlor that super cool within walking distance. Room was perfect. I got there at 930am for a 3pm check in. I called ahead and they were able to get me in a room right away which was amazing! Staff was friendly and helpful. Shuttle to airport was easy to set up and was on time. It was absolutely perfect and I felt safe. Will definitely stay again if sailing out of Ft. Lauderdale!

Not one of the hand sanitizers was filled. I was at the hotel for 4+ days and never filled. Not one employee had a name tag on. The gentleman who checked me in was great at getting me a room early, as I came off a cruise and I had the Norovirus. I appreciate that. Other than that, every time I came to the desk, it was like I was bothering whoever was working

Parking was a bit diffcult however the staff at the front desk were pleasant.

Airport shuttle ran a little late.

Thank you kindly

Perfect spot for every travel needs. Great location. Well decorated and spacious rooms. Very clean and great servicePet friendly yet a quiet place. Great breakfast selection. All at a great price.

The only thing I didn’t care for was there was no parking other than valet for $15 per night. The Main Street had no entrance. You had to enter from a side street. This confused us and took longer to check in. Do no park in the parking structure next door.

Decent hotel in an okay neighborhood!

This location was extremely inconvenient and the parking was quite confusing. The actual hotel I'm sure how it was because the absolutely terrible staff mainly two people: Sam and Phillipe (if that was their real names) were absolutely terrible and I will never go to this hotel ever again. I know every trip is different but I wish this trip had gone well, but it surely didn't. I try not to leave negative reviews since every person is different and every place is different, but I can not let this hotel slide. I wish I had never reserved this hotel. 'Sam' is terrible and is apparently a front-end 'manager' and I know this might never matter to him or anyone but trust me he is rude and arrogant and I know now that I will gladly never go there again.

Good location, Room was clean, no issues

The lady at the front desk was so nice and helpful and personable. The room is very clean