Hyatt Place Ft. Lauderdale Airport & Cruise Port
About Hyatt Place Ft. Lauderdale Airport & Cruise Port
This Dania Beach hotel is seconds from Interstate 95 which offers easy access to the Fort Lauderdale-Hollywood International Airport. It features an outdoor pool and rooms with 42-inch flat-screen TVs. Guest rooms at the Hyatt Place Fort Lauderdale Airport Cruise Port provide a small refrigerator, a coffee maker and free Wi-Fi. The multimedia centers have cable TV with games, music, sports and pay-per-view movies. The Hyatt Place Fort Lauderdale Airport Cruise Port offers a daily hot breakfast. A bakery cafe is also available. Guests can use the on-site fitness center or get a drink from the bar. Sun Life Stadium, a multipurpose stadium, is 16 miles from the Hyatt Place Dania Beach. This hotel is also near dining and shopping.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Public transit access
- Airport shuttle
- Smoke-free property
- Air conditioning
Reviews
The hotel is praised for its convenient location near shopping, dining, and transportation options, as well as its friendly and helpful staff. However, some guests have complained about issues with their room keys, noise from neighboring rooms, and the quality of the breakfast.
- Convenient location near shopping, dining, and transportation options
- Friendly and helpful staff
- Issues with room keys
- Noise from neighboring rooms
- 5/5
Movie theater is very close by
- 5/5
Great location with free airport shuttle service.
- 5/5
I rate the hotel 10/10
- 5/5
I had an excellent stay at Hyatt Place and was thoroughly impressed from start to finish. The hotel was exceptionally clean, modern, and comfortable. The staff was friendly, professional, and always willing to help with any questions or requests. The rooms were spacious, well-maintained, and equipped with everything needed for a relaxing stay. The bed was incredibly comfortable, and I appreciated the quiet atmosphere that made it easy to rest. The complimentary breakfast offered a great variety of fresh and tasty options each morning. The location was convenient, with easy access to nearby restaurants, shopping, and local attractions. Overall, Hyatt Place exceeded my expectations in every way. I would gladly stay here again and highly recommend it to anyone looking for a comfortable and enjoyable hotel experience.
- 5/5
Room is clean. Great staff. Breakfast is excellent.
- 5/5
The staff were very accommodating allowing early and late check in. Pool area was nice. Rooms were large with a separate sitting area. Restaurants and stores were within walking distance. Overall an excellent place to stay.
- 2/5
Location is great. You can walk to shops and restaurants. Try the Mediterranean restaurant. Staff was amazing. They were super helpful, caring, positive and respectful. Breakfast was ok. They should change the menu daily but it was same scrambled eggs and potato every day. Bed and pillows were very uncomfortable. The room was out dated, carpet was disgusting and room was too small. A/C needs to be updated completely. They need to remove the carpets in the rooms. I was sneezing and coughing every day. Almost everyone in the hotel, even the housekeepers were sick. I ended up having asthma attacks. I won't choose a hotel with carpet in the room again. Also, something is wrong with the a/c's in the rooms. For 1 day, this hotel is ok. For 7 days stay, it was too much. I ended up being sick with soar throat. If you have budget, choose Hyatt House across the street. It looks much better.
- 4/5
They need to be more communicative in particular at night check in
- 5/5
Clean room great staff
- 4/5
Everything was great except the lobby was very hot while waiting on transfers to the airport and the cruise port. Upper floors seemed better than the lower floor. Stayed before and after our cruise. Staff was very helpful and nice
- 4/5
They need to put a sink in the kitchenette room. They need to put some plastic dishes. And they really need to do the outdoor pool. It’s outdated. It’s dirty. It also probably could use a hot tub. It just needs to be updated. Overall, it’s a very good place with a very good staff just some updating in some areas.
- 3/5
The first room they gave us was not even cleaned yet food on the couch bed destroyed used towels all over the floor
- 5/5
.
- 5/5
We were able to check in early both stays (before and after our cruise). It was nice to get off the ship, get to the hotel at 9:30 AM and check into a room.
- 5/5
Food was good plenty of it. Offered a shuttle and made sure we had everything we needed.
- 5/5
Friendly Staff, large room, close proximity to shopping and large variety of restaurant's
- 5/5
Excellent
- 5/5
Stayed at this hotel prior to catching a Cruise out of Miami Port. We were picked up by the hotel shuttle at the FFL Airport. The hotel is located in a great area of Diana Beach close to airport. Our room was great, Love that you got Glassware and ceramic mugs for coffee maker. That shows this hotel has class. Nearby was Diana Point plaza full of restaurants and shopping. It was very clean and safe. Lots of Police and security. Restaurants were expensive, some lower priced were also available. Tried out or hotel outdoor pool and found it small. There were only 6 of us using it and found it crowded. Breakfast was free and had a good selection. Checkout was good. We got picked up by a private shuttle service. This hotel has a Airport shuttle and a Ft Lauderdale Port shuttle also. Nice stay Thanks.
- 5/5
The rooms were spacious and clean. And the hotel was well maintained.
- 5/5
The real MVP moment? They allowed me to check in early before my scheduled check-in time, and I was beyond grateful. After a long day of traveling, that simple gesture made all the difference. Thank you for the excellent hospitality. I truly appreciated it and would gladly stay here again!
- 4/5
Would stay again! Quiet, safe and clean. Comfy beds!
- 5/5
Clean room. Nice staff
- 5/5
First time staying at this property and it was very enjoyable. I know the staff were busy the weekend we stayed due to travelers and a conference, but they managed and were very helpful. Will be staying again at this property.
- 4/5
Keep up the great work
- 0.5/5
Bad
- 0.5/5
Staff are all so bad - not accommodating & not even helpful esp the Indonesian at the counter I will never ever return nor refer this hotel . Bed it seems that they didn’t change the beddings still with some dirt in the linen , over all not going to going back to this place . Nothing
- 5/5
The room was well-organized and cleaned. The staffs were nice, approachable and easily attends to your needs. The choices of breakfast was good.
- 5/5
Quiet and comfortable
- 3/5
Clean, updated, comfortable One staff member in particular was not friendly, he seemed bothered when asked by his supervisor to take my order at the food bar and barley engaged with me. Then when he delivered the food again there was no interaction . When I opened the box to check my order he said in a bothered voice, is everything ok. In actuality it was not, the half chicken breast and bacon on the sandwich were cold. Not like it had been sitting out and got cool, like it had come out of the refrigerator and they forgot to heat it up before putting it on the warm toast toasted bread. At that point, the manager apologized and offered to make me a new one, but I didn’t want wait another 15-20 minutes for a new sandwich so I just took it to my room and he heated it up in the microwave. Additionally, the french fries were undercooked. Later on, I could not get my remote to work. So I took it back downstairs and that same man who was bothered by me earlier, when I gave him the remote and said it didn’t work, didn’t say a word, instead he tried to use it on one of the TVs in the lobby and it worked. He just looked at me like I was an idiot. I said well I couldn’t get it to work in my room. I told him I would show him so he followed me up, again zero conversation or interaction. As soon as he opened my door before he was even over the threshold he starts pointing the remote at the TV. It did work and I tried to engage him and say I don’t know why I couldn’t get it to work before, and he just looked at me, turned around and walked away. The next morning I went for breakfast around 9 AM and all of the coffee was gone from both coffee stations and there was a line wrapped around the front desk to get to the food. The building, facilities and room were nice. The manager who checked me in, she was nice and accommodating. It seems as though that one male staff member is just rude and bothered by customers.
- 4/5
Close to the airport with a convenient shuttle.
- 4/5
Rooms are good size, but bathroom needs some serious updating. Paint peeling in the tub to such an extent it was unbelievable.
- 5/5
At check in, the lady who helped us check in didn’t really provide much information about the hotel overall. All she did was ask for our credit card and ID, handed us the room key (without even telling us what room we were in or what floor). We figured it out on our own. Didn’t give us details on breakfast or shuttle services either. The room itself was great. Very spacious and loved the fact that the tv had the options to connect HDMI on the side for easier access. The breakfast was good, but very unorganized. We went down at about 9:20 am (breakfast was until 10 am - which we looked up online since we weren’t told during our check-in process), and we got most of the last couple servings of items and it didn’t seem to get replenished afterwards, so the ones that came down after us didn’t really have any options left. There were barely any available tables and the ones that were “free” had previous plates/trash on there. We were in a rush, so we just pushed that aside and sat to eat our breakfast. We didn’t use the outdoor pool, but seemed pretty spacious. Overall, the hotel itself is in a great location, only took us about 10 minutes to get to Fort Lauderdale airport, and there were lots of shopping/eating options easily at walking distance. However, the staff could use some work around friendliness/attentiveness towards guests. We were only there for one night post cruise stay, but we would come here again because of the location and the room layout itself was great!
- 3/5
The location It was dark, old,, full of people
- 5/5
We stayed for one night only but it was good. Clean room et nice people there
- 5/5
Excellent staff. Our flight got delayed and we arrived very late, but the hotel shuttle driver picked us up happily and the staff got us checked in quickly with hospitality!
- 5/5
Property was very clean and maintained. Staff members were friendly and helpful. Hotel was renovated a few years ago, so everything is fairly up to date. Room was very clean and comfortable. Best bed I've had in a hotel in a while! A/C worked amazing which is great. Plenty of food options available, many within walking distance. I will definitely use this hotel again the future when I'm in the area for work.
- 5/5
Nice area love it
- 4/5
Great location, free airport shuttle and staff willing answer your questions.
- 5/5
Exceptional
- 5/5
Well kept and clean swimming pool, much enjoyed.
- 5/5
Very nice rooms
- 5/5
Good experience
- 5/5
Exceptional
- 3/5
The property looked well kept. the room was spacious with a king bed and a sofa bed. Had a little kitchette area. We only stayed on night here because it is about 20 min from the port where we were catching the ferry. Basic continental breakfast.
- 4/5
This hotel was very basic, but it met our needs for a single night prior to a cruise. The pull out bed worked great for us and the room was quite spacious! I would definitely stay here again.
- 2/5
Room were not great, it was very low standard
- 5/5
Excellent stay for the price
- 5/5
Great hotel and very clean
- 4/5
I loved the location of the property. It was about 15 minutes away from the airport and the port. There are a bunch of stores, restaurants and a movie theater in walking distance. Breakfast was served in the morning, It was ok. Area was really small for the amount of guest though. The tub in our room needed glazing but the beds were very comfortable. The shuttle to the port was $16. I would definitely recommend this hotel if you’re cruising the next day.
- 5/5
They advertised the cruise port shuttle for a fee, but when I went to book it on the iPad in the lobby, as instructed, the option didn’t come up, and the person at the desk was clueless. So we just ordered an Uber! The airport shuttle, however, was a breeze. The breakfast was average. For close to 300 a night, I expected more breakfast options, and better service. Altogether, it’s a decent hotel close to the airport and the cruise port. This was my first time staying at a Hyatt, and I can say the Marriott got them beat by a long shot!
- 4/5
Never disappoint
- 4/5
The property was clean and the pool was nice. The bar and food selection was disappointing. No bartender on staff and the food options were minimal.
- 5/5
Great place to stay while waiting to leave for a cruise.
- 5/5
Good hotel, clean and easy to travel around feel pretty safe too.
- 4/5
Room was clean
- 5/5
Great staff,rooms and shuttle service to the airport! Highly recommend!!
- 5/5
Every time was was very clean I staff was very helpful.
- 4/5
Overall it was good, just didn't like the peeling paint on the bath tub
- 4/5
Good Breakfast was weak
- 4/5
We were online over night for a quick stop before our cruise the next morning. I feel like I paid a lot of money for an average hotel room. As far as maintenance goes. The shower was a bit dingy. Room size was great, beds were comfortable and clean over the pillows. It was really just more of the state of the shower. Our soap /shampoo shelf was taped on the wall with masking tape.
- 5/5
Bathroom shower needs to be fixed/upgraded.. and the mat had mold on it
- 3.5/5
Amenities were lacking, the bar was the same fest as check in. Breakfast was mediocre but enough places around that it didn't matter
- 3.5/5
Location was close to a great strip of restaurants and bars, walking distance. Rooms were excellent size and nice Amenities were lacking, the bar was the same fest as check in. Breakfast was mediocre but enough places around that it didn't matter
- 4/5
Clean room, close to options like the airport and dining.
- 5/5
Great access to the Cruise Ports
- 2.5/5
Reservation process was easy, Transportation from/to airport, Bed linens were not clean, smelt like someone's body odor. Shower door was hard to open/ damaged. Room needed deep cleaning
- 2.5/5
Reservation process was easy, Transportation from/to airport, Bed linens were not clean, smelt like someone's body odor. Shower door was hard to open/ damaged. Room needed deep cleaning
- 1/5
As someone who travels often and works in hospitality, I understand maintenance issues happen, but this room was far below acceptable standards. I believe the air quality and possible mold issue should be investigated, and I would appreciate consideration for compensation or a refund due to the negative experience.
- 4/5
Good location to the airport. Breakfast and breakfast area not cleaned. Pillows not so good
- 4/5
Good location to the airport. Breakfast and breakfast area not cleaned. Pillows not so good
- 5/5
Front desk helped us find a restaurant within walking distance
- 5/5
Great Hotel Option, have Trolley Option from the FLL Airport, Great Spot on DANIA Beach Area....
- 4/5
I like how close the restaurants and other things to do being so close to the hotel. The room was clean and they do provide breakfast but it needs improvement there should be more staff to clean behind children and people rushing in and out.
- 5/5
Great staff and location. I will definitely be there again.
- 5/5
Very Nice staff and large quiet room.
- 5/5
Will boo again
- 5/5
💙
- 4.5/5
Superb
- 5/5
Very clean. Staff were wonderful! Would definitely stay again
- 3/5
The breakfast was just ok. Pancakes hard, eggs dried, donuts holes were hard. the bath water in the room was yellow/green in color when tub was filled. Pool was nice. Room was clean and tidy. For the price I paid I’d probably would’ve gone with something else, but ok for a 1 night stay.
- 4/5
The room was super clean. But the breakfast lounge was nasty.
- 5/5
The staff is very helpful and courteous. Rooms were clean and it was close to restaurants and shopping. The shuttle service to and from the airport was much appreciated. I would definitely recommend this hotel to everyone. The perfect hotel!
- 5/5
Breakfast was great
- 3/5
Rooms were dark and smelled damp. Bathroom very dark.
- 5/5
Close to airport & port
- 5/5
Clean room and conveniently located next to the mall.
- 5/5
It was a nice place very convenient Location
- 4/5
Not much of a restaurant. One person handling desk and bar. No one to cook a hamburger. Sent across parking lot to sister property. I chose this hotel because I thought it had a bar and restaurant. Didn't want to go out.
- 4/5
Nice hotel, a little dated but still nice and clean and comfortable. Easy to get to port everglades from here and would stay again.
- 5/5
Thank You B&T
- 4.5/5
Superb
- 2.5/5
Proximity to airport, free shuttle Bathtub was deplorable in room 620, I brought 13 people to stay there should have at least been rewarded for just that reason, expected a full bar and restaurant and large bar, not enough for all of us at bar and had to beg to get our next round of drinks!
- 2.5/5
Proximity to airport, free shuttle Bathtub was deplorable in room 620, I brought 13 people to stay there should have at least been rewarded for just that reason, expected a full bar and restaurant and large bar, not enough for all of us at bar and had to beg to get our next round of drinks!
- 5/5
Nice stay
- 5/5
Shuttle Service to Airport & Cruise Port
- 5/5
Large rooms with comfortable beds
- 5/5
Bed were too soft but an ok sleep. Got off the cruise ship at 8am and i was able to get early checkin at 9am wjich was amazing. Free shuttle to airport in the morning. I.would recommend this hotel, very short walking distance to a few restaurants and a movie theater is a bonus..
- 4/5
No complaints for a average hotel
- 2.5/5
Everything was clean and they had a nice breakfast. I didn't get a "quadruple size" room, for which I was suppose to have been upgraded. Also, had a beautiful view of the parking lot and some stores!! The room was about the size of a normal motel room. Actually, the bathroom (which was decent) was larger than the whole room!!! When I asked, I was told all hotel rooms are different sizes in different hotels. I quoted the size it was suppose to be and was told I could be moved but the rooms are all the same size there.
- 2.5/5
Everything was clean and they had a nice breakfast. I didn't get a "quadruple size" room, for which I was suppose to have been upgraded. Also, had a beautiful view of the parking lot and some stores!! The room was about the size of a normal motel room. Actually, the bathroom (which was decent) was larger than the whole room!!! When I asked, I was told all hotel rooms are different sizes in different hotels. I quoted the size it was suppose to be and was told I could be moved but the rooms are all the same size there.
- 5/5
Perfect
- 5/5
The hotel will meet your expectations. It’s a well maintained hotel and is located in the perfect location, Dania Pointe. I love the location. This is the perfect hotel to stay if you are going on a cruise from Fort Lauderdale. Try it . You will have no regrets. Shuttles service are available to and from the airport. As well as the cruise port. We love it.
- 4/5
Friendlier front desk
- 5/5
Staff was so helpful with checking in and checking out.
- 5/5
Helpful staff. Comfy beds.
- 3/5
Room was clean, well designed and surprisingly quiet for its location so close to I-95. Could barely hear traffic. We were in Ft. Lauderdale to attend a concert at the Seminole Hard Rock Hotel and Casino and the hotel was a good choice. Well priced and a short taxi ride to the Casino. The shower gel container was empty. Which I didn't find out until I was actually in the shower. Only one bar of soap which I had to retrieve from the sink area to take my shower. Not a disaster, just annoying.
- 3/5
Room was clean, well designed and surprisingly quiet for its location so close to I-95. Could barely hear traffic. We were in Ft. Lauderdale to attend a concert at the Seminole Hard Rock Hotel and Casino and the hotel was a good choice. Well priced and a short taxi ride to the Casino. The shower gel container was empty. Which I didn't find out until I was actually in the shower. Only one bar of soap which I had to retrieve from the sink area to take my shower. Not a disaster, just annoying.
- 5/5
The rooms were clean and the staff was friendly and helpful. The breakfast was good and quick!
- 4/5
Great location - walkable to a theater, shops and restaurants. The property is older but in good condition. The room had a bathtub rather than a walk-in shower, which I prefer. Comfy bed and pillows for a good night's sleep. Had to check out too early to try the breakfast that was available.
- 5/5
Clean spacious room, good breakfast, nice pool. 10 minutes drive to the airport, lots of restaurants with in walking distance, close to the beaches.
- 4/5
Great place for a one night stay. We stayed here the night before our cruise left. Its about 10 mins from the port. Breakfast was good as well. The only thing I didn't like was they charged us 15$ for parking at night. Other than that it was a good stay.
- 5/5
Close proximity to the airport, shuttles to the cruise port, walking distance to shopping. Friendly staff. No complaints.
- 5/5
Exceptional
- 4/5
Room was very clean, breakfast was good, but smaller selection compared to other Hyatt hotels we have stayed at. Bathroom was outdated, and water pressure was lacking. But for the price would stay again
- 5/5
I really liked staying here!
- 5/5
👍
- 5/5
Clean rooms, great breakfast and fab location close to shopping before our cruise!
- 3/5
Time for a makeover at the Hyatt Place Dania Pointe. Rooms are ragged and worn. Breakfast is a joke. Shuttle service lacks punctuality. Just everything about this hotel says stay somewhere else!!!
- 3/5
Staff wasn’t super attentive but hotel was nice for the price
- 4/5
Bathroom is cramped, the door opens inward toward the toilet and just barely clears the front of the bowl. Our AC was hard to control and our room was FREEZING. Comfy bed.
- 4/5
Great value for the price. Hotel was clean and staff was friendly.
- 4/5
Breakfast was fair.
- 4/5
Staff and room are good, but breakfast is below average, no waffle maker, cold hard boiled eggs, no apple and other fruits.
- 1/5
The breakfast was the only good part. There was no soap by the sink in the bathroom. The room was hot at night trying to sleep. The staff could have been more friendly.. and there were no trash bags in the trash can. It was just an ok experience. We will not be back
- 5/5
Loved the room so spacious and clean
- 4.5/5
Like it all
- 4.5/5
Location and very clean Like it all
- 5/5
Breakfast was good room clean pool great
- 5/5
Quick stop before a cruise - had no issues at all. Clean - roomy - pleasant staff. Thank you.
- 5/5
Ample parking, quick and easy Check-in, welcoming front desk staff, rooms were clean and very spacious, plenty of food and shopping options nearby. And plentiful of ubers available, Ubers are quick to pick up your request! Cons: You need a car to get around.
- 3.5/5
Good
- 5/5
Good location, close to airport as well as many shops and restarants. Room was clean and spacious.
- 5/5
Service was excellent, very clean property
- 4/5
Clean facilities and convienent location
- 5/5
Staff was amazing
- 4/5
Great location to the airport and cruise port. The rooms could use some updating but otherwise clean room.
- 5/5
The room was spacious and the staff was friendly.
- 5/5
This hotel was a great place to stay and they have shuttle to the airport it was just a really good place to stay and reasonably priced
- 5/5
Clean room
- 4/5
The bathroom felt outdated, and the AC was too close to the bed.
- 3/5
Breakfast is horrible
- 5/5
Great location clean rooms
- 5/5
Unfortunately missed breakfast, but there is a Starbucks on site.
- 5/5
Good location to airport and places to eat.
- 5/5
Very nice
- 5/5
The bed was so comfortable.
- 5/5
Breakfast was great, we expected the restaurant to be open but they said the fryer was not working so it was closed. The man who checked us in couldn’t not focus on his job for watching a game on the tv not very good service at the front desk . Nice room great comfortable beds
- 5/5
Nice hotel
- 5/5
Very convenient, clean and free breakfast.
- 5/5
Nice
- 4.5/5
Superb
- 2.5/5
Passable
- 5/5
Spacious room. Great breakfast. Many stores and restaurants in the area.
- 5/5
Excellent stay!! Everything was wonderful!
- 5/5
Comfortable, clean and quiet with a good coffee option! Shampoo and body wash were good quality. Excellent for cruise and airport stay. So nice to have a good bed and none of the scented carpet fresh or room sprays. Highly recommend. Didn’t use pool but looked nice. Breakfast was good for travelers.
- 3/5
The bathroom sink had multiple cracks, the bathtub had chip all over it, the micro was door stuck shut
- 5/5
Clean room and comfortable beds. Not too soft or hard.
- 5/5
Restaurant with a more expanded menu. Transportation pickup from airport was great. Staff was very helpful and room was large and comfortable.
- 4/5
Very good
- 5/5
Coffee very weak
- 5/5
We have stayed here our last three trips to FLL. The staff has always been very helpful and the free breakfast is really good!
- 4/5
The room was great but the bed mattress needed to be replaced urgently!!
- 2.5/5
Location. Beds were very uncomfortable. I did not sleep.
- 4/5
Very good
- 3/5
Location is good. Restaurants nearby Beds were very soft and not comfortable. Pillows were mushy. I did not sleep.
- 3/5
Location is good. Restaurants nearby Beds were very soft and not comfortable. Pillows were mushy. I did not sleep.
- 4.5/5
Superb
- 2.5/5
Location. Beds were very uncomfortable. I did not sleep.
- 5/5
The room was clean and the hotel was in a great location
- 5/5
Breakfast was good, could use a bit more variety on the hot foods, again personal opinion. Pool was perfect! Wonderful atmosphere.
- 4/5
Make up mirror would have been appreciated
- 5/5
Great location with plenty to do within walking distance
- 5/5
Breakfast wasn’t great but it was free. I had orange juice, sausage and hash browns. But they had your typical things just wasn’t great quality.
- 4/5
Sufficient but high pric
- 5/5
Good
- 1/5
Only location Cleanliness was very bad. Bath tub was disgusting and all polish peeled off.
- 4.5/5
Location Pool smaller than expected
- 1/5
Only location Cleanliness was very bad. Bath tub was disgusting and all polish peeled off.
- 4.5/5
Location Pool smaller than expected
- 1/5
The room was booked through hotels.com months in advance. Upon arrival another $100 charge was added on the already paid room. That was unexpected!
- 4/5
Clean room. Starbucks machine was broken. Hotel coffee was not great. Shuttle was great!
- 5/5
Good location, and they offer a shuttle to the cruise port. Breakfast was great!
- 4/5
Very good
- 4/5
The room was fine but the bathroom looked a tad beat up and definitely needed a remodel. Everything else was good.
- 2/5
The room 222 was facing the street. A lot of traffic noise that was unexpected. Cannot find lotion in the room. The bath room is very small the fluorescent light has a different shine than the rest of the room.
- 3/5
The hotel can get an upgrade to be more modern for the price.
- 5/5
Everything was very good.
- 5/5
Na
- 4/5
Very nice hotel that was walkable to stores and restaurants. Room and bed. Very clean and comfortable. Bathroom was a little small. Bathroom size could be bigger.
- 4/5
Very nice hotel that was walkable to stores and restaurants. Room and bed. Very clean and comfortable. Bathroom was a little small. Bathroom size could be bigger.
- 5/5
Exceptional
- 4.5/5
Great service
- 5/5
Exceptional
- 5/5
A lot of shops and restaurants around.
- 5/5
We had an awesome overnight stay prior to our cruise! the breakfast was awesome prior to heading out and the front desk service was awesome!
- 4/5
Ideal location from airport and cruise terminal. I loved the shopping center in walking distance. I was able to get a few things I forgot to pack. The breakfast was mid to me. Staff was very nice and accommodating.. The shuttle service is a plus! Complimentary from airport.
- 3/5
We were disappointed in this year's stay at this hotel. The bathroom sink had a crack in it and the finish of the bathtub was worn off in several spots. The tub definitely needs to be reglazed & the sink should be replaced. The breakfast was ok, nothing to brag about. For what we paid for the room the fixtures should've been in better condition. We only stayed one night as we were leaving on a cruise the next day, but we'll stay at a different hotel next time.
- 5/5
Exceptional
- 5/5
We enjoyed the property - the pool was wonderful, the breakfast was delicious! I loved how close the hotel was to the airport and the cruise port. I also used the transfer shuttle to the cruise port which was easy and great!!
- 5/5
I enjoyed my stay! The manager was manager accommodating. Only issue was one of the elevators wasn’t working.
- 5/5
Overall good stay... nice people and great customer service!
- 4/5
It is located in a busy area; therefore, traffic was very noisy. One of their elevators was not in service. On a positive note, there are many restaurants within walking distance. Convenient to airport, free shuttle to airport.
- 5/5
Breakfast was great. We had to ask for coffee as all 4 pots were empty. Staff filled them immediately with a smile. I liked everything
- 4.5/5
Great location
- 3/5
Breakfast was low quality.
- 4/5
Enjoyed our stay. Staff were friendly. Great ammeneries. Having breakfast included was excellent and having the shuttle to the airport was great as well. Except the driver of the shuttle. He was NOT friendly and in fact was VERY rude to a person in our party. We arrived at the airport and he did not let us know what stop was ours. He could have spoken up and said whst airlines he was stopped at. Then when he unloaded our luggage at the airport he was giving very sly looks to this person in our party! I was appalled actually. We all tipped him a small amount but he was NOT deserving of it ( he would have gotten much larger tip for sure if he treated us better). Not a nice way to end our vacation. Very upset with what happened. We left today April 27th on the 8am shuttle if you need to know who drove us.
- 5/5
Airport shuttle free. Breakfast free. Will definitely use the hotel again.
- 5/5
Nice vicinity, staff was awesome
- 3/5
Clean room
- 5/5
Beautiful and near airport. Staff could have been friendlier.
- 5/5
Great stay friendly staff & they respect your privacy this place is very underrated I loved my stay going back next month
- 5/5
Breakfast okay. Options for hot breakfast was somewhat limited. Standard fare scrambled eggs, sausage links, potatoes, and French toast sticks.
- 4/5
The room size was VERY generous including a microwave and mini fridge. Breakfast was great! Lots of variety from fresh fruit to hot food. Our only complaint was the long wait for the shuttle to the hotel
- 4/5
Staff was very helpful and friendly. Location is great for shopping or dining.
- 5/5
Great place to stay in Fort Lauderdale Dania beach area. Only downside is breakfast closes early 9:30 and they are struck with 9:30am breakfast end time.
- 1/5
Luckily we were there only 1 night The breakfast was nothing It did not look good
- 3/5
The property itself was clean. However, the tub was peeling and had mildew residue on the shower walls. Luckily I brought cleaning supplies. Besides the bathroom the stay was good.
- 5/5
Fresh, hot breakfast with plenty of choices. Friendly staff. Clean rooms.
- 5/5
Nice proximity from the airport into the cruise port. Easy walk to shopping and many dining options. I also appreciate that a shuttle is available for purchase to the cruise port which made it really easy for us on cruise day. Also happy that they provided airport transportation.
- 2/5
- No light over the shower in the bathroom. - Cleanliness of the hotel and/or rooms. I had several hairs in/on my bed when I pulled back the bedspread and sheets - various curly, straight, long and short hairs...DISGUSTING!! I requested to be moved to another room.
- 5/5
Raphael is the best and he is very hospitable!
- 5/5
Breakfast was better than most, always fresh, the lobby and rooms were very clean, but the bathtub was very dated
- 5/5
Convenient location to the cruise terminal and walking to dining options was easy.
- 5/5
Great quiet place to stay. Less than 10 minutes from the FLL airport. Would stay again.
- 4/5
The stay was good. Breakfast was a little less than what expected but wasn't bad. They wanted you to make more of a breakfast burrito with the food they offered. They did have cereal, oatmeal, bagels, and bacon. The room was very roomy and clean. If you are wanting to stay there for the beach and don't get transportation then I advise you to stay closer instead if you have a longer stay. Uber back and forth was roughly 70 bucks round trip. The staff were excellent. I asked for a late check out and they let me with a few. Which is totally understandable. The airport shuttle was free which was a positive. Pool was nice and kids enjoyed it.
- 1/5
they charge you $100 deposit without saying a word about it, they simply ask for your debit card at checkin and if you ask them what for theyll say “its just to have it on file” next thing you know your down 100bucks
- 5/5
.
- 2/5
No lo recomiendo, el edificio necesita remodelar las habitaciones están más o menos aceptables. El desayuno es el peor que he tenido en mi vida, desordenado, poca calidad y poca variedad de comida.
- 3/5
Room was clean upon arrival after our cruise and we received early access. Very close to Dania Pointe for shopping and restaurants. Bathrooms are very dated and need upgrading. Included breakfast area was very small and breakfast was very underwhelming (cold and people waiting for dishes to be replenished). We booked the included transfer to the airport as instructed on arrival and it was very late. Priority is given to flight crews and regular guests have to wait and given access only if there is no crew booked for that time. Guests have to wait. If you are on a tight timeline, leave lots of time or book an Uber! The pool was a nice to have to extend our vacation one more day.
- 5/5
All was very well.
- 5/5
Amazing. Stayed there with my husband and two toddlers, very clean which I’m very picky about! Good breakfasts, great staff!
- 4.5/5
Small toilet
- 3.5/5
Fast and friendly check in by Reginald. Good location near restaurants and shops. Breakfast area is much too small for the large number of guests. Overcrowded , hard to get a seat. Sloppy, messy. Hot items were tepid, cold items were warm. The outside area for the cruise shuttle pickup was also congested - dangerously so.
- 4.5/5
Great all around. Staff was friendly. Rooms was clean. Will stay again N/a
- 4.5/5
Clean room walls lobby grounds Man at the front desk to check was not at all friendly happy or professional in Also ice machine didn't work on the 6 th floor
- 5/5
The staff was very friendly and accommodating to us and we love the location. It was convenient.
- 4/5
Breakfast was okay nothing spectacular. The bacon was almost raw, needed to be cooked more. Also the supply of coffee was getting low and wasn't really replenished The cost of the bus shuttle was expensive. I could have taken an uber and gotten there quicker. We had to stop at 3 other hotels to pick people up
- 3.5/5
Easy Access The breakfast was horrible the egg was dry and no salt or pepper available any place the coffee was watered. The room appeared not vacuum properly small paper around the power charger next to fun dirty and sticky could be it’s to old.
- 5/5
The location to near by shops and beach is awesome I love everything
- 0.5/5
Despite having a confirmed reservation, there was no room for us when we arrived. I don't know if the fault lies with Hyatt or Booking.com, but that is totally unsatisfactory and inexcusable.
- 5/5
Good variety of food choices. More fruit options.
- 5/5
Excellent staff/ Customer service. Room was a good size with all the essentials. Well laid out. Clean. Quiet. Convenient shuttle service to Airport and Cruise Port (small fee). Great for that day pre or post cruise.
- 5/5
Yes
- 5/5
The room was very clean very comfortable and provided all the amenities. The staff was very nice and I loved the location. I will definitely come back.
- 5/5
Nice big room and decent breakfast included
- 5/5
Clean and very nice!
- 5/5
Airport shuttle is available. Just call after you retrieve your luggage and the driver will tell you where to wait for pickup. The hotel is about 5-10 minutes from the hotel with mild traffic. The staff were nice and pleasant. Hotel room was clean, plenty of towels. Breakfast is included, a nice variety. Would stay here again!
- 5/5
Clean room, staff very friendly, breakfast good and location great for walking to restaurants and shopping.
- 3/5
Shuttle from airport and hotel were horrible. I called the hotel before arrival and they couldn’t provide basic information such as Ground level transportation between columns D-G. By the time they arrived, our van was full and others had been waiting 45 minutes. This hotel is pricey and I thought the service would be better. The shuttle to the port was also late and disorganized. On the bright side, the pick up from the port was great. Pete was a good driver and professional. Very surprising this hotel runs like this as a port hotel. Room was nice and breakfast ok.
- 4/5
Good front desk service and breakfast.
- 5/5
Clean room and staff. The gentlemen at the front desk were exceptionally helpful.
- 5/5
Unlike the room facing I-95 that I stayed in last week, my front facing room this time was very quiet. No horrible traffic noise. Room was clean and staff member who checked me in was great.
- 5/5
great staff and very nice room.
- 4/5
clean rooms and open 24h customer service, break fast good.
- 2/5
Carpets are dusty, breakfast repetitive
- 4/5
Great location and friendly staff
- 4/5
The front desk staff were friendly and helpful at check-in and our room was very spacious with a separate sitting area. We really liked the location as we were in easy walking distance to many places to eat and were less than a 15 minute drive to Port Everglades
- 5/5
perfect
- 4/5
Staff was great
- 4/5
Staff was courteous. Dryer was not working and had to use washer/dryer at Hyatt House.
- 3/5
Love staying here
- 4/5
Room was clean and spacious. There are no safes to store valuables.
- 4/5
Clean, comfortable, spacious and reasonable.
- 5/5
Clean rooms and nice staff. Quiet and relaxing
- 5/5
Spotless room and pleasant reception
- 4/5
We had a great stay! Close to restaurants and cruise ports.
- 5/5
The room was very spacious and clean and the breakfast variety was plentiful and tasty.
- 4/5
Great location with lots of food options close. The staff was very friendly and helpful. The room was a great size and the beds were comfortable.
- 5/5
Clean room and excellent staff. Also loved the free airport shuttle
- 4/5
Breakfast and pick up from the airport were great!
- 5/5
Room was available early and clean. Staff was very good.
- 5/5
Amenities - shuttle
- 5/5
Good location by airport. Good service allowing us to check in early. Excellent shuttle service to airport.
- 3/5
Ground transport from the airport was full twice around. After 40 minutes people got tired of waiting and angrily got in taxis to the Hyatt. We were warned that the next morning we might not make it to the cruise port on time so we rented uber. Also free breakfast was awful. No waffles. Just terrible eggs.
- 5/5
Awesome breakfast 👌
- 4/5
Yes
- 4/5
Room was clean; location is excellent.
- 4/5
Took payment from my card before I had actually signed in, despite the listing specifically stating I would not be charged until arrival.
- 5/5
Great staff
- 5/5
Very nice rooms and comfy bed
- 4/5
Pros - clean facility - spacious room - walking distance to many eateries and
- 3/5
The pickup at FFL-waited an hour and six calls before a van arrived. The other van that says Hyatt Place wouldn’t take us. They deliver to a different Hyatt Place. It was cold and windy.
- 4/5
Excellent.
- 5/5
Nice sized room, clean, price was right.
- 5/5
The food was very good.Very clean ,the employees very nice .
- 3/5
Outdated
- 5/5
Everything was good
- 5/5
Everything was good
- 5/5
Room was very spacious and clean. Also the staff was very friendly and helpful
- 5/5
Everything was absolutely Great.
- 5/5
Clean large room. Easy check in . Breakfast ok but the coffe was like water
- 5/5
the staff was very nice!
- 5/5
Yes we had a great stay. The breakfast was good and we enjoyed the pool. Shuttles to and from airport were great.
- 5/5
Always a great place to stay before our cruise.
- 3/5
Staff were nice, breakfast was adequate but breakfast room is too small with not enough tables. Room was disappointing for the price of £180 per night. Rooms need renovating, bath was stained, mattress on both beds were terrible. Sink in the room instead of bathroom makes everyone wake up if you get up in the night, as you have to turn the light on. Would not stay here again.
- 5/5
We had a great room and breakfast was very nice. The hotel was near restaurants and other shopping. The hotel offered free pick up at the airport. We went to the cruise port and for a minimum fee but well worth it.
- 4/5
Good location
- 5/5
Great location near cruise port. Room was very comfortable with plenty of room to move around.. Hotel was in easy walking of restaurants & shopping, but there is some noticeable road noise if on the highway side of the building.
- 5/5
One change I would like to see is larger pillows they were small.
- 3/5
Bathroom was very dark and small
- 5/5
Courteous staff. Clean and spacious room.
- 5/5
Helpful staff spotless room
- 4/5
all good
- 4/5
- 5/5
The room was spotless and the staff were wonderful.
- 4/5
Staff were awesome, Whitney so helpful
- 5/5
Staff are courteous and extremely helpful. Breakfast was awesome, much better than what others hotels for inclusive breakfast. Will definitely stay here for my next visit.
- 5/5
Clean and comfortable room
- 5/5
Clean room, convenient to cruise port and airport. Great restaurants nearby.
- 5/5
Great place to stay
- 5/5
Clean rooms, great staff
- 5/5
The hotel rooms were spotless, the hot breakfast was excellent, and the staff were consistently courteous and welcoming. Scheduling the shuttle to the port was easy, and it was right on time. Special shout-out to the Front Desk team, especially Desi and Donovan, for taking such great care of us during our stay. Their hospitality truly made a difference. We will definitely be staying here again!
- 5/5
The staff was very helpful and professional. The rooms were clean
- 5/5
Clean room and courteous staff
- 3/5
Hotel has a great location in downtown Fort Lauderdale/Hollywood, short walking distance to Publix, restaurants and more. Close uber ride to Hollywood Beach, and complimentary rides to & from the airport. 1/29 UPDATE: Like most hotels, The Harrison requires you put a credit card down for any incidentals and once you check out, you’ll be refunded the full amount. Fake news. We noticed the charge still showing on our statement and when we spoke with the hotel, we were told that we’ll only be refunded a partial amount of our $152 because the other part of it goes toward the complimentary breakfast, the pool, the complimentary shuttle and the gym. None of this was disclosed on their website or while we were checking in. This should be included in the booking fee, rather than the incidentals/damages. Because of this, I changed my review on Google and Hotels.com.
- 4/5
- 4/5
The room was great and spacious, our only concern was that the pullout couch bed was directly in the light from the bathroom and vanity area so our kids couldn’t immediately fall asleep. Other than that, everything was great! Our room was even ready early!
- 5/5
The room and surrounding areas were very clean, which makes a huge difference to me. I am a germ a phobia and could easily rest my head on the pillow without a concern. Front desk staff was wonderful. Loved the airport shuttle!
- 5/5
I like the shuttle service too
- 3/5
Room was dated with some broken items, shower was underpowered, beds could use replacing, staff was wonderful and accommodating, breakfast was totally underwhelming
- 5/5
Really enjoyed this hotel. Staff is wonderful, property clean and rooms are nicely done. Great location with walking distance to shops and restaurants....good value especially pre-cruise!
- 4/5
Food was good. Plenty of room to sit
- 4/5
Specious room. Clean well attended. Bathtub needed recoating (#603). Good breakfast. Friendly staff.
- 5/5
This place is spotless. Staff are wonderful
- 5/5
Room was clean, easy check in , the area around the hotel is beautiful lots of restaurants
- 2/5
I didn't get any sleep because it sounded as if a drag race was going on outside. Also, transfer to the port was not included.
- 5/5
All good
- 5/5
Great location close to restaurants and shopping. Staff were helpful, rooms were nice.
- 5/5
The night staff was amazing i got in late and he was amazing. He helped us right away. My room was perfect. One of the best hotels iv had a chance to visit and stay
- 4/5
Clean
- 3/5
The shower was unscrewed slightly, causing water to spill out unto the floor.
- 4/5
Its always a pleasure to saty at the Hyatt
- 4/5
Clean room
- 3/5
A great place
- 5/5
Breakfast was good, included fruit, yogurt and basic American breakfast items
- 5/5
Great location and facilities.
- 4/5
AC was awesome, walking distance to bars and restaurants.
- 5/5
All looks good! I didn’t go to the bar.
- 4/5
Room was clean and comfortable. The shower could use a good grout scrubbing and a repositioning of the shower head. Otherwise, good stay.
- 5/5
Orl
- 5/5
Room was clean , staff was courteous and breakfast was good!
- 4/5
Short staffed. Restaurant was poor..out of alot off stuff, booze and wine too
- 5/5
Nice room. Near stores and restaurants. Highly recommended location.
- 4/5
Clean room comfortable bed Free parking
- 5/5
Graat stay
- 5/5
The rooms were very clean, and the staff were very professional and helpful. The breakfast had good options, and the breakfast was tasty.
- 5/5
Choices were good for breakfast shopping and restaurants within walking distance
- 5/5
Great staff, clean amenities.
- 5/5
Shuttle service from airport good breakfast very large comfy rooms
- 5/5
Good place to stay for port Everglades
- 5/5
Good experience
- 5/5
We were going on a Celebrity Cruise and just needed to stay two nights as we were travelling from overseas. This was our first time here at this Hyatt Place. The shuttle from the Ft Lauderdale Airport was perfect. In fact this Hyatt has a terminal in the lobby to book your transfer to and from Port Everglades with a outfit called Ways. The price was right for the two of us. The breakfast was decent for a quick sleep over. The bedding, pillows, towels etc were fresh and like new. if not new.The proximity to the plaza type shops and restaurants were just perfect for travellers like us. We would recommend for a quick meal the Firebirds Dania Beach across the road. It was the New Year season Dec 28, 2025 and we just love it when your choices just deliver beyond you expectation. I gave the rating five stars
- 5/5
Yes everything was great staff cleanliness, amenities, room was spacious and very clean
- 4/5
Didn’t eat
- 5/5
Staff was friendly and accessible Exactly what we needed for the one night before our cruise. Also, the breakfast exceeded our expectations. Will likely utilize again if sailing out of Port Everglades.
- 5/5
Staff was great
- 5/5
Nice clean, big room. Friendly front desk staff
- 4/5
Room is clean, I like the spacious room with sofa and a small kitchen table. Bed is comfortable even though the sink area is a little bit aged looking.
- 5/5
Great place
- 5/5
Nice place to stay
- 4/5
Clean room, good bfast
- 5/5
We couldn’t access the WiFi though. It kept disconnecting.
- 5/5
Clean room nice and neat
- 3/5
One of the more disappointing aspects was the free breakfast. It was only available until 9:30 a.m., which felt especially inconvenient given that it was during the New Year’s holiday. An extended breakfast time would have been a reasonable and appreciated accommodation for guests. Overall, the experience did not meet the expectations I typically associate with the Hyatt brand.
- 5/5
The rooms are very clean, quiet and spacious. The free breakfast is enough to start your day but needs more selection, I enjoy their coffee though. The property is close to shopping area, panda restaurant, McDonald and others. Tri-rail is about 2 miles away so you need to take a Lyft. Free shuttle to airport is very convenient. The front desk people needs more enthusiasm and energy and finally I would like to give a special mention to Dorcelin, one of the housekeeper, she is very helpful and friendly. She say hi whenever she sees us and ask how’s our stay so far. Thank you Dorcelin, you are amazing😍
- 5/5
The room was very clean, and the staff was very nice
- 5/5
Wonderful room.
- 3/5
Apart from the rude front desk clerk, the hotel was ok.
- 3/5
The room was fine. The male front desk clerk had an extremely bad attitude. We stayed 2 nights, checked in on a Friday morning(1030am), December 12, 2025. Our room was not ready as were extremely early. So, we ordered a Cappuccino from the on-site Starbucks Kiosk and the machine shorted out, so we figured it would be fixed at a later time. The next morning, I inquired if the Espresso machine was working and the clerk barked that it was broken. I replied that I understood it was broken but was it going to be fixed at some point? He snapped it will get fixed when it gets fixed. I then asked him if there a coffee shop near by and again he barked look for one on your phone.
- 5/5
The staff are great they go out of their way to help you!nice clean place with great
- 4/5
Well located for a couple of nights before leaving on a cruise
- 5/5
Clean, accessible, good location
- 5/5
Perfect stay for family of 5.
- 4/5
Navette gratuite de l’aéroport efficace Bon déjeuner gratuit Navette à $16 pour Port Everglades
- 5/5
Very clean and modern. This was the nicest hotel we have stayed at for the money by far. The free airport shuttle service was helpful and they also had a shuttle to the cruise port for a fee. I would definitely stay here again.
- 5/5
Awesome staff
- 5/5
Awesome staff, great rooms, have stayed multiple times, highly recommend
- 5/5
Good experiences.
- 4/5
Conveniently located to restaurants
- 4/5
The room was absolutely great. Large very very clean and comfortable. Breakfast was okay not fantastic not bad but okay
- 5/5
Spotless, comfortable beds, beautiful shower, great breakfast, great shuttle service and friendly staff.
- 5/5
I love this hotel. The location is perfect. Walking distance to restaurants and shopping. Front desk staff is so helpful and friendly. Room is very clean and spacious
- 5/5
Nice friendly staff
- 5/5
Great
- 4/5
Everything was good. Only problem was the pillows were too flat.
- 5/5
Staff was very courteous, check in was great but the pull out mattress was very uncomfortable
- 5/5
Yes Orlando at the front desk was awesome
- 5/5
The Hyatt Place gets a really good rating because of its location, which is close to the airport and nearby shopping and dining. The 2 queen room was clean, large and well laid out. The front desk was very accommodating with our luggage after a post cruise vacay. Breakfast was the norm and the shuttles to and from the airport are fast and efficient.
- 5/5
Clean rooms , good breakfast. Everything was what i expected.
- 5/5
Close to port and stores. Good breakfast. Nice pool and fitness room.
- 5/5
Clean and good location
- 4/5
no complaints but an updated usb-C port would be great
- 5/5
Na
- 5/5
Hotel is good.
- 3/5
Airport shuttle was easy and quick surrounding area has lots of shopping and restaurants within walking distance. Very convenient
- 5/5
Great staff
- 5/5
Airport shuttle was easy to get.
- 5/5
Everything was great
- 5/5
The front desk was very friendly! The room is a little outdated but overall good! Loved the shower!
- 3/5
Airport pickup was slow. Guest room was clean but showed signs of age. Breakfast attendant was not rude but was not very helpful. Front desk check-in was free of smiles from the clerk.
- 4/5
Everything was wonderful! Very clean, excellent free breakfast and very polite employees. The only thing that could have been better was having the complimentary ice water at a self-serve station instead of behind the bar so an employee had to serve you.
- 3/5
Front desk staff member was a little condescending but professional enough I guess. The room was nice but there weren’t any
- 5/5
Clean facilities. Pleasant staff
- 4/5
Close to the port
- 3/5
The shuttle was very good
- 5/5
It is a great place with excellent staff
- 4/5
It was a good place to stay but I lost $150 shoes and they still couldn’t find my stuff. But mainly it was good
- 5/5
Room was spacious, and clean. The staff was amazing, very helpful. Would definitely stay here again!
- 5/5
Didn't do breakfast.
- 5/5
Staying at the hotel was wonderful
- 3/5
?
- 1/5
It was terrible
- 5/5
Amazing
- 3/5
Room was good, but lacked some amenities like lotion. Front desk staff have absolutely no personalities.
- 5/5
The room was very clean, linen smelled fresh and clean. Staff was attentive and courteous.
- 2/5
All staff here were rude and compketely non-attentive. Obviously they are all pissed off, so problems here are 'upstairs.' The evening restaurant is virtually non-existant. We tried to eat here, but front desk guy said most things are off the menu and we'd be better eating elsewhere. Hyatt need to remove this feature from their property description. Room was great and spotless. I've never seen such miserable staff. Will not stay here again.
- 5/5
Hotel was very nice and near the airport. Some decent dining options within walking distance. Staff very helpful. Great breakfast!
- 4/5
Ease of check in and professions staff
- 4/5
Nice space. Friendly staff. Lots of freeway noise.
- 5/5
Desk clerk was friendly and helpful.
- 5/5
The staff was very helpful during check-in. They were able to adjust our reservation to add an additional adjoining room. They provided a free breakfast the following morning and free shuttle service to the airport. The room was comfortable and clean.
- 3/5
The bathroom wasn’t very clean - dirty grout, moldy area. The pool area was nice and breakfast had a few good options. Staff were friendly
- 5/5
Front desk was very nice guy
- 5/5
Great place to stay
- 4/5
The breakfast menu was fresh, the shuttle bus to airport was so easy
- 5/5
Love that there are so many options in walking distance to shop and eat!
- 5/5
The airport and cruise port shuttles are incredibly convenient and an awesome amenity
- 5/5
Clean rooms great breakfast choices and excellent friendly service
- 5/5
The entire area where Hyatt Place is located is beautiful. The staff are amazing, everyone smiles or greets you. They appear to always be ready to assist. After I checked in, I was asked whether I needed a shuttle to the airport/cruiseport. If I didn’t have a vehicle, I would have taken that. Very nice stay
- 5/5
Perfect hotel for an overnight stay.
- 5/5
- 1/5
I am stuck in the Denver airport
- 5/5
Our room was clean and the team got us into a room early because our ship came in early.
- 4/5
The location was great you could walk to TJMaxx Hobby Lobby and other stores and restaurants were within walking distance. The hotel room was excellent and the buffet breakfast was excellent. I didn’t give it a five because our room was on the same side as the highway and you could hear the traffic all night. I would definitely stay again I would just ask to stay on the opposite side of the hotel.
- 5/5
It was a nice property. Would stay again. Lots of food and shopping within walkable distance.
- 5/5
staff was friendly
- 5/5
clean rooms we love Hyatt
- 5/5
Very clean, great pool. Staff friendly
- 5/5
I am a fan of Hyatt. They remain consistent with the upkeep of the property
- 4/5
Okay
- 5/5
Everything about this place was great. Staff were very accommodating. Let us check in 3 hrs early. The facilities and pool were very well kept.
- 5/5
Wonderfully comfy room. Very quiet on the front side. Coffee needs improvement. Very weal. Breakfast better than typical hotel breakfast.
- 5/5
Check in was done in five minutes. Hotel shuttle arrived at the airport in five minutes. Great location . Close to many restaurants and shopping.
- 5/5
Every one was really nice & helpful rooms were clean.
- 5/5
We are on the 6th floor next to the freeway so we do hear a lot of road noise. There is a big outdoor shopping mall and Regal Cinema right next door. Lots of restaurants so there is plenty to do if you fly in a day early before a cruise. The free airport shuttle is a big plus. It is $15.99 per person to ride the shuttle to the cruise port. I think we'll be taking an Uber.
- 3/5
Room was great. Food from the bar was terrible. Ordered and paid $18 for a chicken bacon sandwich on sourdough. What I got was a sandwich with 5 tiny cubes of chicken, NO bacon, NO honey mustard sauce, NO sourdough. It was served on A hamburger bun that was burnt on both the top and bottom. It was terrible. Don’t advertise food service if you cannot provide. Will not stay there again.
- 4/5
No food service or bar.
- 5/5
Check in was quick and easy. Room was very clean.
- 3/5
This property is located in a prime area. Close to many shops and restaurants, but it’s very dated. It needs an upgrade.
- 4/5
The room was very clean.
- 4/5
Room was good a little dated.
- 3/5
The property is in a good location.
- 5/5
Great
- 4/5
Breakfast bar needed re-stocked & food was cold. Coffee only warm. Breakfast bar needs closer attention. Front desk staff were very nice and effocoent.
- 5/5
Great clean room !!
- 5/5
VERY GOOD
- 4/5
The place itself wasn’t bad. The restaurant was absolutely horrible though, stay far away from that. Otherwise food and shopping nearby!
- 4/5
There was no option for gluten free breakfast, this is not a négative point but nice to know when you’re coeliac.
- 5/5
Very nice hotel love it I will stay there again
- 4/5
Good stay
- 2/5
Don’t stay here . Stay across the street at Hyatt house instead .
- 2/5
This is not the Hyatt. What happened to this chain? So disappointing and we were supposed to have a port view and we got a highway view…. But that wasn’t the worst… the conditions of the room were so poor and I just felt dirty staying in The room
- 5/5
Staff was very courteous. Thanks 🙏 so much.
- 5/5
Great staff
- 4/5
Clean
- 5/5
Was very clean
- 5/5
Orlando at the front desk!
- 5/5
Clean
- 5/5
The staff was awesome. Breakfast was great pool clean room clean.
- 5/5
Staff is very helpful Although it is not luxury hotel
- 5/5
Hyatt hotels are the best
- 5/5
Staff was courteous and he.
- 5/5
Convenient airport shuttle and easy to book cruise port shuttle right at the hotel. The room and general hotel area was clean and welcoming. The bed was a little too firm for my liking and breakfast was super crowded with very limited seating. We had a late flight and only stayed overnight so we didn’t explore much. Overall, we had a really good experience and will consider staying here again.
- 5/5
This hotel was conveniently located within walking distance of such a beautiful little downtown shopping area.
- 5/5
Friendly staff and very helpful. Room very spacious and clean
- 4/5
Nice room, large and clean, but does need some TLC.
- 2/5
Sink broken. Air conditioning broke and water on floor by ac. Staff not friendly. Eats not as advertised. No drinks orher than bottled margarita. Very bad.
- 5/5
Very clean. Great shuttle service to cruise ports and airport! Staff is very friendly and helpful. Strangely though, the have advertisements in hallways and elevators for their bar, which does not exist. Good drinks and food next door though at Hyatt House. Definitely recommend this property.
- 4/5
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- 5/5
Staff was very pleasant, quiet and clean room! Comfy beds!
- 5/5
I liked that the property was clean. The stsff were professional and helpful. I felt safe in the environment and even walking close distance to the the shopping area. The dining options were limited in the evening because the hotel did not have a chef at the time. However, the morning complimentry breakfast was excellent and there was a variety of food and beversges to coose feom.
- 5/5
Very courteous and efficient staff at check-in. The room is very nice and the area has lots of food options.
- 3/5
It was disappointing to find out that the location did not have a restaurant as they advertised. The front desk lady informed us that it is basically frozen items that she throws in the fryer. They even have a poster in the elevators advertising said restaurant with a picture of a steak on it. Needless to say, we walked over to a local restaurant to have dinner. The room we had was for handicap accessible, which neither of us are, but there were stains on the couch and the refrigerator didn’t even work. Thank goodness we only stayed for one night.
- 5/5
Very clean and staff was nice and professional!
- 5/5
Cleanliness
- 5/5
Helped us with early check in
- 5/5
Yes, all wonderful
- 5/5
Excellent customer service , great breakfast, Airport shuttle was on time and smooth. Rooms are also clean
- 5/5
Great hotel for the night before a cruise. Rooms are wonderful big with a separate seating area. Would definitely stay there again.
- 4/5
Shuttles are available and easy to arrange
- 5/5
Long term parking for the cruise port was available.
- 1/5
We were traveling with four small children (ages 7 to 11 months)arriving quite late at night and received no update from the hotel or hotel.com. This was after it took 53 minutes for the this hotel shuttle to pick us up at the airport. Once at the hotel at about 1:00 am the staff was huddled in the corner and clearly did not want to help, other than to tell us hotels.com should have called us. After an hour of questioning them and asking for help, they drove us in a shuttle to a second Hyatt hotel. By this time it was 3 AM with four children under the age of seven. We had stay at this hotel several times in the past but never again. The attitude was terrible. I have uploaded a photo of an email received a day late from hotels.com as seen by the dates circled.
- 5/5
Friendly staff and great clean room, close to shops and restaurants.
- 3/5
Food choices and coffee needs to get better
- 5/5
Everything tasted great!!
- 5/5
Beautiful hotel with an INCREDIBLE location. The hotel was right next to a beautiful outdoor shopping centre with lots of restaurants, shops, and entertainment a few feet away. The hotel was also a few minutes from the airport and had shuttle services from the hotel to and from the airport and cruise terminal. The staff was friendly, continental breakfast was delicious and room was spacious. I could not say one bad thing about this hotel, I will definitely be staying here again!
- 5/5
The front desk staff are absolutely amazing. Friendly, helpful and attentive. The location is great if you forgot to get items for your trip, stores located a short walk away. We will definitely be staying here again
- 5/5
Clean room. Great restaurants close by.
- 4/5
Staff was very helpful and room was nice.
- 5/5
Yes at all times