Home2 Suites by Hilton Dallas Downtown at Baylor Scott & White

Great stay! The staff went above and beyond during our stay, highly recommend!

I know this hotel is in downtown butttt, you have to pay extra for parking and the parking garage is on the side. You have to walk with your baggage down a steep garage hill and then up to your room. That was REALLY inconvenient but the place was pretty nice other than that. I loved the roof too pool and used the gym ofc

Super close to Dos Equis Amp which was important to us.

Clean amenities and professional staff. Always a great place to stay!

Exceptional

It was a little more run down than expected and the area was not the most welcoming but it was conveniently located and the price was better than the other local hotels.

Very good

I booked this property through Expedia as I have booked through Expedia for 10 years. I paid through the app like I always do. Somehow when I got to this particular property the payment that I made on Expedia was just a “hold” and I needed to pay them directly. I have not yet received a refund and had to reach out to Expedia the next week. They are working to get this resolved so my issues it not with Expedia but instead this property.

Friendly and accommodating staff. Beds were uncomfortable.

Friendly and accommodating staff. Beds were uncomfortable.

We looked for a Bible in the room (though we had our own) but did not find one. Also, we could not access TBN on the television. Otherwise the room was fine. Thanks for asking.

The front desk staff, ALL of THEM, were amazing!!!! So helpful and friendly. Breakfast was great too. Love this place. 2nd stay in 6 months here and will always stay here when I come to Dallas.

An excellent breakfast in a conveniently located Dallas hotel. Fully equipped room for cooking and dining in. Free parking nearby. Staff was friendly and helpful.

clean room

YES

Exceptional

Good alright could be better close to the hospital

Breakfast and staff were great.

Everything was great except the quality of the breakfast items. The selection was great, just not very tasty.

The room was nice and clean. Parking was free and safe. Close to night life and good restaurants. Staff was friendly and elevators were fast.

Exceptional

The property is very well located. The rooms are clean and the breakfast is really good. We did experience some problems with the air conditioning. But over all the experience was very good and pleasant!!

The bacon at breakfast the 1st morning was really heard. But everything else was pretty good. The carpets through out the place could us some deep cleaning a long with the couch in the room. But enjoyed the stay. Staff was very friendly.

Good location Loud environment inside and outside. Paper thin walls.

Good location Loud environment inside and outside. Paper thin walls.

Great customer service! The guy at the front desk for nightshift deals with alot! Definitely deserves a raise for sure! Rooms were clean, lobby was clean, and the building was quiet!

If you are looking for a place to stay that is close to the Baylor Medical Center, then this is the place. If you are looking for a place that is 5 star, this is not the place. Rooms were clean, but had to ask for more towels and room did not get cleaned til day 3. Hallway carpets were filthy. Breakfast was good.

Its LOUD, not just outside but inside as well. Cars racing (like literally racing, not just speeding) down the road at 2 am, people walking and talking loudly in the hall, sirens every hour, so bring ear plugs! Also the shower door would not shut

Exceptional

Location is perfect while attending appointments at Baylor! Got to go back to the hotel and nap between appointments Its LOUD, not just outside but inside as well. Cars racing (like literally racing, not just speeding) down the road at 2 am, people walking and talking loudly in the hall, sirens every hour, so bring ear plugs! Also the shower door would not shut

Superb

Very good

Great Location and breakfast / parking is good once you find it and understand how to follow directions to hotel

Exceptional

Very poor

Was wonderful

The room was spacious and clean. Front desk staff, Wil, was friendly, professional and helpful.

Excellent breakfast

They didn’t have any king side beds

Good location.

Good location.

We were needing a spur of the moment reservation and Home2 was a good place that provided a clean room and great staff that helped with any of our needs.

Very good

Good location, walking distance to all of Deep Ellum hot spots. Parking was close by but an extra $20 per night.

My 40 dollar hold isn’t back in my account

My 40 dollar hold isn’t back in my account

Breakfast was great, walking distance from BSW where my wife was having surgery. My only complaint is the parking garage is inconvenient to the hotel.

Exceptional

Everything

The size of rooms and breakfast Was told pool was open when checking in, then not even 2 hours later it was closed ‘until further notice’…. Was given ‘1000 Hilton points’ for the inconvenience…… -.-

We were in town from 500 miles away for a doctor's visit right across the street. So the location was perfect. Eric was at the front desk when we checked in and he was exceptional. Friendly, efficient & welcoming. The room was great.. everything you would need The beds, perhaps it was just ours? But it was so uncomfortable I opted to unfold the couch bed, which was not an improvement. Had we not been exhausted we may have changed rooms. Don't like soft water for showers, that's nitpicking.. well the parking garage next door isn't necessarily far- it's not convenient either. Doable but not ideal. Limited TV, I've gotten accustomed to apps being offered in room via sign in, that wasn't an option in our room so we were limited to the scroll

The only inconvenience was having to park in the parking garage level 2, next to the hotel and having to walk over to the hotel and being buzzed in.

Staff was friendly, room was clean

Reserved this room for the night before the Hot Chocolate 15k. It met our needs. Wouldn't hesitate to return... and probably will next year.

not pool season so didnt get to enjoy but loved the room and the staff was great

Clean rooms and friendly staff

Super clean

Yes

Eric - front desk went above and beyond

Eric - front desk went above and beyond

The bed was too soft as well as the pillows. We were told at check in that parking was free next door but it still cost us $5.00 to exit the parking structure.

Had to pay for parking in a parking garage next door. The staff was extremely rude. Entry into the building was horrible. The room had a queen bed instead of a king. The worst place I have ever stayed in

Had to pay for parking in a parking garage next door. The staff was extremely rude. Entry into the building was horrible. The room had a queen bed instead of a king. The worst place I have ever stayed in

Yes

Yes

No parking fee was not told about.

The tub did not hold water nor did the blind work. The blind had to be manually rolled from the top to go up or down. The breakfast was nice and plenty of options. The staff was pleasant. General areas clean. Room itself had some sort of repair by the window along the wall and ceiling. Room was clean just needed some love

The tub did not hold water nor did the blind work. The blind had to be manually rolled from the top to go up or down. The breakfast was nice and plenty of options. The staff was pleasant. General areas clean. Room itself had some sort of repair by the window along the wall and ceiling. Room was clean just needed some love

a homeless man followed me into the lobby late at night when I was trying to get into the property and I could not see any members of staff to get help. I had to flee into the elevator where I luckily got away from him.

Housekeeping was not done at all, and early check in charges seems unreasonable

Housekeeping was not done at all, and early check in charges seems unreasonable

Staff

Staff

WE interacted with two desk clerks. One stayed in the back, so the desk always looked closed, but if you stood there for a while, he would come out of the back room. The other was just hostile. The room was reasonably clean and neat, and the beds comfortable. We did not use the breakfast or other amenities because we were only there to get a few hours of sleep before a medical appointment. The hotel is very difficult to access. There is a very small curbed strip (two cars were in it when we arrived and we had to wait out in the street until someone moved, WE circled the block a few times because there was (of course) traffic that we were blocking as we waited, There is a brick wall that hides the hotel doors (you have to go past one end of the wall and up a long ramp to reach the doors, all of which is hidden by the brick wall. From the street there is no way to know this is the one and only entrance to the hotel. A lsrge sign saying "HOTEL ENTRANCE DOORS" over the doors would help. There is a sign that says "10-minute parking for hotel entrance" or something very similar near the short strip of pavement, but as the doors are hidden behind the brick wall, there is no sign of any way to enter the hotel. We found the hotel with no issue, but spent over 1/2 an hour trying to figure out how to get in,

WE interacted with two desk clerks. One stayed in the back, so the desk always looked closed, but if you stood there for a while, he would come out of the back room. The other was just hostile. The room was reasonably clean and neat, and the beds comfortable. We did not use the breakfast or other amenities because we were only there to get a few hours of sleep before a medical appointment. The hotel is very difficult to access. There is a very small curbed strip (two cars were in it when we arrived and we had to wait out in the street until someone moved, WE circled the block a few times because there was (of course) traffic that we were blocking as we waited, There is a brick wall that hides the hotel doors (you have to go past one end of the wall and up a long ramp to reach the doors, all of which is hidden by the brick wall. From the street there is no way to know this is the one and only entrance to the hotel. A lsrge sign saying "HOTEL ENTRANCE DOORS" over the doors would help. There is a sign that says "10-minute parking for hotel entrance" or something very similar near the short strip of pavement, but as the doors are hidden behind the brick wall, there is no sign of any way to enter the hotel. We found the hotel with no issue, but spent over 1/2 an hour trying to figure out how to get in,

The bed was very comfortable and the room quiet. There is a walk-in shower that I love too. The parking garage not being attached to the hotel and the door to the hotel is way around the block. Not great if you're a woman alone at night in this area.

The layout of the room was good I was charged for something that I still don’t know what.. we left the room tidy, so not sure what the extra charge was for. I should’ve been notified with the bill and reason. Also I felt it was unsafe to have the parking garage unattached to the building walking at night and early morning with my child and luggage to my car..

When we first checked in the lady at the desk was extremely rude. When we would ask her a question she would just point giving the perception that she thought we were stupid for asking. We book Home2Suite because we were impressed with the first one we stayed at. But the first impression we received at this most recent one was very negative. The way the parking garage sits beside the hotel and you have to walk to the hotel door which is not in view of anyone at the front desk feels unsafe

Very clean amd quiet

Very clean amd quiet

Also when you ask for specific request about accommodation, you would hope they are least looked at before the room is assigned.

Also when you ask for specific request about accommodation, you would hope they are least looked at before the room is assigned.

Location Nosey maids, lazy front desk, I stocked supplies in lobby, room was dirty, walls had drinks splattered on them.

Over all a great hotel experience and staff is awesome

Over all a great hotel experience and staff is awesome

Rooms were clean

Rooms were clean

Good breakfast. Nice staff. Lots of stains on the furniture in the room, horrible water pressure in the shower. USB outlet not working.

The room was comfortable and clean. Had everything we needed having just been released from the hospital. Service was friendly and pleasant. Breakfast was a bonus. Parking was convenient.

The room was comfortable and clean. Had everything we needed having just been released from the hospital. Service was friendly and pleasant. Breakfast was a bonus. Parking was convenient.

Location was great. Glad they had a parking garage.

Everything was perfect. Not one complaint.

Nothing! Although I paid up front for the room i was refused access a room. I was forced to stay elsewhere. Please return my unused payment. I plan to report this to the BBB if not resolved immediately.

I trust the brand. Location was off, parking was unsafe. The walk from the parking garage to the hotel was confusing.

It was very clean! There was no trash anywhere besides the parking garage and the trash cans were over flowing. The staff were nice; Even the maintenance and housekeeping told us bye and have a great day. Nothing! It was fantastic!

Toilet had a bit of an issue to where it was loudly refilling with water every 5 minutes or so, but other than that everything was great. Big clean room, nice staff, free breakfast.

Toilet had a bit of an issue to where it was loudly refilling with water every 5 minutes or so, but other than that everything was great. Big clean room, nice staff, free breakfast.

Everything was and has always been excellent

Everything was and has always been excellent

Room, amenities, staff and location.

Room, amenities, staff and location.

Clean

Clean

I didn’t like having to use the parking garage and then have to wait for someone to open the door on the side where the garage is at especially because it was cold. And the night lady was a little rude. Eric at the front desk was amazing and I love that I could pick my room from the app and even check in from there .

I didn’t like having to use the parking garage and then have to wait for someone to open the door on the side where the garage is at especially because it was cold. And the night lady was a little rude. Eric at the front desk was amazing and I love that I could pick my room from the app and even check in from there .

service was good! easy check-in and check-out

service was good! easy check-in and check-out

Staff was really helpful and courteous. Room was really nice and clean.

Staff was really helpful and courteous. Room was really nice and clean.

Convenient location and quiet

Convenient location and quiet

Room was very clean. Hotel is dated and missing a keypad on the side door. Parking is not great. Staff was not friendly or particularly helpful. Other Home2 locations have been great. A little disappointed with this one.

Room was very clean. Hotel is dated and missing a keypad on the side door. Parking is not great. Staff was not friendly or particularly helpful. Other Home2 locations have been great. A little disappointed with this one.

Overall good hotel, walkable to downtown area nightlife. Would recommend staying at the hotel

Overall good hotel, walkable to downtown area nightlife. Would recommend staying at the hotel

Yes

Yes

Staff was great, room was clean but old, access from hotel to parking garage was awful. No elevator from bottom floor to 4th floor of garage. Literally had to carry luggage upstairs in the cold.

Staff was great, room was clean but old, access from hotel to parking garage was awful. No elevator from bottom floor to 4th floor of garage. Literally had to carry luggage upstairs in the cold.

Had an excellent experience. We were able to check in as early as 11 am. The staff were able to resolve the issue we faced with the dishwasher. The breakfast is very good. They have waffles, excellent sandwich options, yogurt with oatmeal. It is good value for money. You don't really need a car for Dallas as the DART LRT station is just 4 minutes walk away..

Had an excellent experience. We were able to check in as early as 11 am. The staff were able to resolve the issue we faced with the dishwasher. The breakfast is very good. They have waffles, excellent sandwich options, yogurt with oatmeal. It is good value for money. You don't really need a car for Dallas as the DART LRT station is just 4 minutes walk away..

Clean room, friendly staff. Everything as advertised.

Clean room, friendly staff. Everything as advertised.

Always clean and professional

Always clean and professional

Staff was very friendly and helpful. Hotel and room was clean and spacious. Parking garage is right next door. Would stay here again.

Staff was very friendly and helpful. Hotel and room was clean and spacious. Parking garage is right next door. Would stay here again.

The bed broke at night

The bed broke at night

none

none

The staff was so nice and helpful.

The staff was so nice and helpful.

Close to Baylor Medical complex.

Close to Baylor Medical complex.

Very clean convenient to hospital and great staff

Very clean convenient to hospital and great staff

Room wasn’t ready at check-in time. Had to wait another hour. Staff was friendly and let us leave our bags at the desk.

Room wasn’t ready at check-in time. Had to wait another hour. Staff was friendly and let us leave our bags at the desk.

Great place to stay near deep ellum.

Great place to stay near deep ellum.

Room was very spacious. Breakfast had great variety and quality. Parking for one night was convenient and relatively cheap

Room was very spacious. Breakfast had great variety and quality. Parking for one night was convenient and relatively cheap

Great place will stay agajn

Great place will stay agajn

clean rooms

clean rooms

Nice clean place with great breakfast. I didn’t care that the only parking was in a parking garage.

Nice clean place with great breakfast. I didn’t care that the only parking was in a parking garage.

Great property very close to Baylor Medical. Must park in parking garage and walk to facilities nearby. Great service and accommodations.

Great property very close to Baylor Medical. Must park in parking garage and walk to facilities nearby. Great service and accommodations.

Clean room nice staff

Clean room nice staff

Staff was friendly. Great place to stay for the Red River Rivalry. Rooms are fine. Bathroom needs an update.

Staff was friendly. Great place to stay for the Red River Rivalry. Rooms are fine. Bathroom needs an update.

Super friendly staff. Spotlessly clean. I didn’t think the beds are pillows were comfortable at all. Just a personal preference. They were hard.

Super friendly staff. Spotlessly clean. I didn’t think the beds are pillows were comfortable at all. Just a personal preference. They were hard.

The staff was phenomenal.

The staff was phenomenal.

Very nice room

Very nice room

The rooms were super clean and utensils and dishes were provided. Overall very accommodating and the staff was amazing!

The rooms were super clean and utensils and dishes were provided. Overall very accommodating and the staff was amazing!

The suites are simple and comfortable. As always, the hassle is the parking is next door in another building. Both elevators are now working.

The suites are simple and comfortable. As always, the hassle is the parking is next door in another building. Both elevators are now working.

Across from hospital, good service, clean

Across from hospital, good service, clean

Clean

Clean

The room was great. However, the staff upon check in was not very helpful or friendly.

The room was great. However, the staff upon check in was not very helpful or friendly.

Property was nice but could use a little more attention to maintenance. Carpets were stained but a notice was handed to me at check-in stating that carpet cleaning was scheduled. Door handle to the pocket door to the bathroom was broken but after prying the door out of the pocket, I was able to open and close it. Staff was great and breakfast was fair. Lobby atmosphere was nice.

Property was nice but could use a little more attention to maintenance. Carpets were stained but a notice was handed to me at check-in stating that carpet cleaning was scheduled. Door handle to the pocket door to the bathroom was broken but after prying the door out of the pocket, I was able to open and close it. Staff was great and breakfast was fair. Lobby atmosphere was nice.

Well maintained, polite staff. Good labeling of parking garage on N. Hall street

Well maintained, polite staff. Good labeling of parking garage on N. Hall street

The hotel was confortable, but i needed that the housekeeper cleaned the room and i asked the frontdesk, he scheduled but at the end they didn’t come. Also the breakfast area was closed at 9:30 am, lucky me i wake up early, if not i wouldn’t habe eaten.

The hotel was confortable, but i needed that the housekeeper cleaned the room and i asked the frontdesk, he scheduled but at the end they didn’t come. Also the breakfast area was closed at 9:30 am, lucky me i wake up early, if not i wouldn’t habe eaten.

Nice room, Terry Blacks bbq is walking distance.

Nice room, Terry Blacks bbq is walking distance.

Solid stay, especially if you want to be near Baylor Hospital or Deep Ellum.

Solid stay, especially if you want to be near Baylor Hospital or Deep Ellum.

It was great

It was great

Next door to Dr office but shares the same parking garage. It’s quite a hike to the front door of the hotel. Carrying your luggage and you have to pay for parking. If your going for medical reasons ALWAYS get the cancel / change order insurance because hotel is very strict on “not refundable” policy

Next door to Dr office but shares the same parking garage. It’s quite a hike to the front door of the hotel. Carrying your luggage and you have to pay for parking. If your going for medical reasons ALWAYS get the cancel / change order insurance because hotel is very strict on “not refundable” policy

Very clean room and lobby. Appliances in room very clean. Great location for close to downtown

Very clean room and lobby. Appliances in room very clean. Great location for close to downtown

Very nice staff

Very nice staff

Had a great stay! Matt at the front desk was awesome .

Had a great stay! Matt at the front desk was awesome .

Proximity to the venue for a show I was going to along with being a walkable distance (1/2 to 3/4 of a mile) from bars and restaurants

Proximity to the venue for a show I was going to along with being a walkable distance (1/2 to 3/4 of a mile) from bars and restaurants

The hotel was pretty run down. Location is good if you want to be in walking distance from hospitals/Deep Ellum.

The hotel was pretty run down. Location is good if you want to be in walking distance from hospitals/Deep Ellum.

Nice place to stay!

Nice place to stay!

For the price I expected it to be a bit nicer. Staff was very friendly

For the price I expected it to be a bit nicer. Staff was very friendly

The property itself was very nice and clean. I didnt like the fact of having to walk from the parking garage to get to the room.

The property itself was very nice and clean. I didnt like the fact of having to walk from the parking garage to get to the room.

Nice

Nice

Hotel was great and safe. Our only complaint was breakfast was shut down early.

Hotel was great and safe. Our only complaint was breakfast was shut down early.

Nice

Nice

Nice clean jotel. Good breakfasts.

Nice clean jotel. Good breakfasts.

Great place great location very comfortable

Great place great location very comfortable

Front desk had to open door for me to check in.

Front desk had to open door for me to check in.

We really enjoyed our stay. Staff was nice and the room was clean.

We really enjoyed our stay. Staff was nice and the room was clean.

The hotel was very nice. I enjoyed my stay. The parking situation and front door entry were confusing to find- clearer instructions would be helpful.

The hotel was very nice. I enjoyed my stay. The parking situation and front door entry were confusing to find- clearer instructions would be helpful.

I wanted to bring my daughter to visit at the pool but it was not nice enough to invite her. It is small, on the second floor with high traffic noise and the amenities and tables were discolored with chipped fading paint and a full surrounding deck in need of replacement. Do not go to this hotel for the pool. But you would like to stay close to the medical center and have easy access to Munger and the arts district, its OK. I'd give it a 6 on a scale of 1-10.

Lobby was clean, staff was friendly and room was comfortable. Breakfast was good however after taking it back to the room and touching it a few hours later, it contained bugs.

The only complaint I have is a delay check-in. We did not get checked in until 3:30 3:45

The hotel was very clean. The lobby was well kept very welcoming. My room was clean and spaciuos. We only booked one night wish i could of stayed longer..

Dirty carpet

The incident that takes the cake though happened Sunday evening around 7:00pm. I needed to access our room after dinner but my partner accidentally left the key in the room. So I popped by the front desk and got a keycard. Went up to the room but the keycard did not work. I went back to the front desk where I was told I needed to wait until he got done checking in other guests. About 5 to 10 minutes goes by and he grabs a set of master keys and goes up to our room, 412. However, his master didn’t work either. He then explained to me that we have no choice but to wait on his supervisor to call who is dealing with a family emergency at another local hospital. I was visibly upset!! I needed in my room. As he walked away he mumbles “We can at least act civilized” — Excuse me?? I denied the 2nd night stay on my cc,

It would have been good to understand that the parking garage wasn't attached. There was just an area on one side of the building to park temporarily in order to check in & unload luggage before parking next door. Not one single luggage cart was available inside. Very few USB plugs in room & one worked poorly. Mattress & pillows needed to be retired. No fault of the hotel, but night street noise was bad, at least Saturday night.

My friend and i was amazed by how clean and spacious the room was, and i liked that there is a big window coz i want natural light to come in from outside, it brightens the room. Only thing i noticed is the flush from the cr, i noticed that around 1am, the flush is not working. And then after a few minutes, my friend tried the flush and it worked again. It may be a minor one but what if you really need it? But other than that, it was a pleasant experience staying there.

Check in and check out was a breeze. The room was clean and spacious. Highly recommend if you're looking for an affordable place to stay.

When we first checked in the room smelt like feet. Almost to make you gag. No wifi and i thought i ordered that...not sure...overall it was a fair stay...usually alot cleaner and fresher that this time

no dairy cleaning

Convenient and breakfast. Rooms were comfortable

Nice and clean. Friendly staff

Place closer to relatives

The hotel was clean and the employees were nice and helpful.

Notified last minute of room change due to plumbing issue. No voicemail or email left and no manager onsite to assist with another accommodation. Terrible experiencia.

Nice stay

Quiet and comfortable. Good location to walk to Deep Ellum.

needed to get to the medical center super early. Booked the handicap room by accident but turned out it was great. Very large = huge. Full kitchenette

I dont usually eat the breakfast but it was arranged very neat and clean so we did. This location is very tidy! The beds are so comfy!

Overall it was great. A note for the hotel : the material on the desk chair had some stains in the crotch area which could have been food or bodily fluids. That was kind of gross. I’d stay at this hotel again though

The parking is not on the premises. It's in the parking building next door, and accessing it can be a bit confusing.

Was charged 62.80 for 2 bottles of water they wont answer phone or call back to discuss charge

Close Baylor Scott and White

The stay was fine. The parking garage was a nightmare. It was poorly laid out and had poor signage. It was so bad we might not stay at this hotel again.

It is too costly in camper to quality it is just survive

It was NOT worth the expense given the very poor customer service, condition of the hotel, breakfast, and area. I typically don’t leave negative opinions, but this one got to me.

Worked great!

Nice maintained hotel! Just found the entry from the parking garage inconvenient since we had to walk completely around the building to access the lobby. Its fine on a nice day, but a bad weatherman day would really be inconvenient. Espically with luggage and children.

Great room size and clean also in a good location

HOTEL SERVICE AT DESK WAS GREAT. PARKING WAS VERY DANGEROUS. PAYING $5 FOR PARKING IN AN UNSAFE GARAGE. BREAKFAST WAS AWESOME. NOSIY HALLWAY.

Feel safe around nearby areas, liked internal Home alike interior setup. Staff are friendly.

You can hear ppl talking and the walking above you. And breakfast had limited options.

Amazing place to stay. Has everything you need. Kitchen area, nice sized fridge, microwave and a dishwasher. Huge walk in shower. Comfortable beds. We will definitely be back!

The staff is friendly and helpful. The rooms are a bit dated, including the furniture. It needs an overhaul. But the stay was quiet and pleasant. The area is downtown so in the evenings/weekends is pretty deserted. But there are many restaurants in the area. Some within walking distance; most is a short drive. But parking is a challenge and all lots charge 24/7.

It provided a good home base while needing to be near a family member in the hospital. It was nice to be able to have breakfast waiting for me before I headed to the hospital.

This hotel indallas texas is awesome!!! Staff is so friendly & helpful. Complimentary breakfast is very good & plenty to eat. Several drinks to choose from.

The air conditioning unit would not work. We burned up all night and the air was very stuffy.

great

Our bed was small and uncomfortable. The tv had to be programmed to access channels. This took about 15 minutes to figure out. Being near a hospital meant the sound of ambulances at times. The staff were friendly snd the breakfast was good.

Nice property

Comfortable beds, great bathrooms, friendly staff. Parking arrangement is difficult especially for anyone arriving late or with kids and luggage.

Perfect for being close to Baylor Scott Rehab Center. Clean, friendly and comfy beds and great breakfast

We stay their for new year a great place too stay.

Good Value

NA

The walk from the parking garage is too long. Felt unsafe.

This property is in close proximity to the Hospital and Doctors Clinic, also the comped parking is a large plus. Very close proximity to areas to eat. We’ve been here several times over the last 6 months and each time is very pleasant.

Rooms were super clean, comfortable, and quite large! The bed was very comfortable and breakfast had plenty of options. I also enjoyed having the kitchen area in the room. Staff was great and able to offer me a late checkout.

Great location, easy parking, friendly staff, clean, comfortable room, delicious breakfast. Will be back!

The room was very nice and clean. Breakfast was great. A great experience.

Quick, clean, wonderful stay!

They gave us the wrong room at check in and were fully booked so they weren’t able to correct it. One of us had to sleep on the pullout which was insanely uncomfortable. There was also a LOT of street noise.

Everyone was very nice

Very close to the Deep Ellum Entertainment District. Very Clean. Kitchenettes were very well equipped. Breakfast had a large variety,

The lady working the front desk that evening was amazing!! I didn’t get her name but she was so helpful beings the parking garage was a bit confusing. She was also professional and empathetic at check in time and when we door dashed! She is definitely a keeper!

Nnf

Appointments in the area

My only complaint was the street noise. Lots of ambulances going by. But it is not any fault of the hotel. I expected it being so close to the hospital.

The room and breakfast were first rate. We enjoyed our stay.

This was the perfect place to stay because I had a lot of appointments at Baylor and we could walk to every appointment. We had a great view of downtown Dallas, it’s a bit noisy due to sirens and cars racing, but it’s not the hotel’s fault. We’d stay again.

It would be perfect if you add some bottles of water in the room

Excelente

Fun slumber party with my friends!

Furniture in the room was a little beat up, and the shower control was loose and hard to control, but the property is clean and the staff is very friendly and attentive. A very good stay overall.

It was a great setup right where we wanted to be.

Nice property nicely situated next to the Baylor Heart hospital.

M