Hilton Garden Inn Cupertino
About Hilton Garden Inn Cupertino
This hotel, located in downtown Cupertino, California and 9.9 mi from San Jose International Airport, features an on-site restaurant and bar. Rooms are furnished with a refrigerator and free WiFi. Each air-conditioned room offered at Hilton Garden Inn Cupertino is furnished with a microwave, iPod docking station and a 32-inch, flat-screen TV. A hairdryer, coffee maker and ironing facilities are also provided. Guests of the Cupertino Hilton Garden Inn can work out in the gym or relax in the outdoor pool and hot tub. The hotel has a business center with fax/copy services and laundry facilities. Free parking and weekday newspapers are available. Dining options at the Cupertino Hilton Garden include the Great American Grill. Open for breakfast and dinner the Grill serves American cuisine and has a full bar menu. Snacks can be purchased at Pavilion Pantry snack shop. Great America Theme Park is 14 minutes' drive from the Hilton Garden Inn. The hotel is 5.3 mi from Deep Cliff Golf Course.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Breakfast available
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- In-room refrigerator
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Airport shuttle
- Smoke-free property
- Air conditioning
- Elevator
Reviews
The hotel is generally praised for its cleanliness, comfortable beds, and friendly staff. Its location is also frequently mentioned as a pro, being close to shopping, dining, and major attractions. However, some guests have complained about the air conditioning/heating system, noise levels, and the quality of the breakfast. There are also a few mentions of rude staff and issues with room cleaning.
- Cleanliness
- Comfortable beds and rooms
- Air conditioning/heating issues
- Noise levels
- 5/5
Lovely night stay.
- 4/5
Everything great, apart from th wifi, which requires you register with Hilton Honors but then constantly requires you to re-login into and provide the credentials again. That's bad.
- 4/5
Very good
- 4/5
free parking is the best!
- 5/5
I’ve stayed here multiple times and rooms are always clean, staff is friendly and helpful. Restaurant and Bar option is always nice.
- 5/5
It was a last minute booking to attend a concert at Stanford. The location was very convenient off the freeway and close to good food places. The front desk staff was friendly and helpful. The room was very clean. There was free coffee at the lobby. It's pet-friendly too! It's a good place to stay and I can recommend to my family and friends.
- 5/5
Clean room, parking, breakfast,staff
- 5/5
Everything
- 5/5
Very clean and excellent presentation Absolutely nothing the property was perfect
- 5/5
Very clean and excellent presentation Absolutely nothing the property was perfect
- 4/5
The staff was great. The room was clean and large enough. Parking was easy. The AC was loud when the fan was on and it then would smell a bit like smoke. Thankfully it was cool enough without that fan on to be able to sleep. The Pillows & the bed were great.
- 5/5
Muy buen serbicio
- 5/5
Everything Everything
- 5/5
Muy buen hotel
- 4.5/5
Booking.com advertised that guest continental breakfast was $10, but it was regular price $22. I do not like misinformation. Provide correct information.
- 4.5/5
Booking.com advertised that guest continental breakfast was $10, but it was regular price $22. I do not like misinformation. Provide correct information.
- 1/5
The AC units in the rooms do not function correctly. I set the AC to 63F then as the temperature fell, the heater turned on and drove the temperature up to the mid-70s. I had to fight that thing for hours to get the room to comfortable temperature. Ridiculous and unacceptable. Not even close to what is expected for that price point and level of “quality”…..
- 5/5
Parking easy, food options good, staff very friendly
- 3/5
Should’ve let us known that cleaning service was every other day, not every day.
- 4/5
Tony at the front desk made us feel very welcome when we arrived. Something we looked forward to doing at the hotel was going in the hot tub, but was unavailable to use during our stay. So he gave us complimentary breakfast for the inconvenience and to improve our experience there. Our King suite was amazing and spacious that was comfortable for our little one to run around in and equipped with a refrigerator and microwave for our dinner leftovers and daughters yogurts and snacks. Everything was very clean and furniture was well maintained. The only issue we ran into was our tv in our bedroom didn’t work initially. But we called Tony at the front desk and he sent the maintenance guy instantly and fixed the tv right away. Breakfast the next day was wonderful hosted by the F&B Manager Thomas (I believe was his name) who gave us excellence service and kept our coffee cups filled and served delicious food aside from the buffet with great conversation as well. The banana cream pancakes were amazing! Overall we had an amazing stay and the location was great as well with accessible and easy parking. We will definitely be going back there again in the future. Thank you to the staff for a great experience!
- 5/5
Great quite and clean hotel
- 5/5
Everything was fine
- 4/5
The breakfast was good and parking was safe.
- 5/5
Honestly everything! The room was amazing the breakfast was amazing and the staff was exceptional would 1 million percent stay here again!
- 5/5
Honestly everything! The room was amazing the breakfast was amazing and the staff was exceptional would 1 million percent stay here again!
- 4/5
Location beats everything No breakfast
- 4/5
Location beats everything No breakfast
- 4.5/5
Superb
- 5/5
There is only 1 washer and 1 dryer. I was constantly moving one man’s laundry (3 loads) from the washer to the dryer to the folding area. He would leave and not return for 45 minutes. The hotel was great, really clean. The staff was friendly and helpful. I would definitely stay here again.
- 4/5
Very good
- 4.5/5
Nice staff, clean room. Good location Poor WiFi.
- 4.5/5
Poor WiFi.
- 5/5
Nicely located hotel, clean modern rooms, complementary coffee was ok.
- 5/5
Nice location. Clean.
- 5/5
The rooms are always clean and the staff is always friendly and helpful! We always like staying there!
- 5/5
Exceptional
- 5/5
Wonderful
- 5/5
We purchased the breakfast and they had pre yummy options. Our daughter got a delicious pancake made for her. The staff was also so helpful and had great hospitality. We spent a weekend here thinking it’d be busy but not a lot of people so it was perfect for the pool and gym. Small pool but warm and hot tub was perfect temp. Rooms were a little warm pretty sure AC wasn’t working the best but it was fine. Beds were comfy. We had a fridge and microwave which was helpful!
- 4/5
Good comfortable basic hotel, conveniently located.
- 4/5
We checked in late and kids wanted to swim in the pool at around 7pm. All we could smell was weed from a table with young adults sitting in the corner smoking weed and drinking beer. Small outdoor area for pool. Not very good for children at all. Dead flies in the pool also. Also, after check in, I was asked via text if front desk could do anything for me, I asked for an extra towel as we didn’t have enough for the four of us. Towel never came. I let them know the next day, and all they said was sorry.
- 5/5
Clean rooms and updated facilities.
- 5/5
Excellent room condition and exceptional staff!
- 4/5
Good hotel. Highly recommend
- 5/5
Everything was amazing! Check in was quick. Rooms clean and stocked. Bummed i didn't have time to try out the hot tub. Staff was professional and nice. I have nothing bad to sad. If anything maybe include hot meal breakfast with the stay.
- 5/5
- 5/5
every time we stay here its been great
- 3/5
Location is good, free parking. It was difficult because the room was cold, but with the central heating control, there was nothing we could do. Even as a Hilton member, water was provided only once. Overall, the hotel did not feel very clean.
- 5/5
Exceptional
- 5/5
Clean room and property
- 5/5
Clean room and property
- 2.5/5
Stuff is great everything was clean. Location was awesome.. but the pillows were awful still flat made it very difficult to sleep. It was so hot when we first got there the heater is blasting at like 85 is very difficult to like turn on the AC, only thing we could do is just turn off the heater and to crack a window. Beds and pillows are very uncomfortable
- 2.5/5
Stuff is great everything was clean. Location was awesome.. but the pillows were awful still flat made it very difficult to sleep. It was so hot when we first got there the heater is blasting at like 85 is very difficult to like turn on the AC, only thing we could do is just turn off the heater and to crack a window. Beds and pillows are very uncomfortable
- 5/5
Always Stay Here when we come to this area. Close to alot of food and activities. Perfect getaway.
- 5/5
Always Stay Here when we come to this area. Close to alot of food and activities. Perfect getaway.
- 4/5
Very good
- 3/5
Great!
- 3/5
Great!
- 5/5
Staffs are nice, the room is comfy, breakfast is decent $3 water, but that’s our fault for can’t afford it
- 5/5
Staffs are nice, the room is comfy, breakfast is decent $3 water, but that’s our fault for can’t afford it
- 3/5
First room they gave me was a sweltering 76F--though I had a rez apparently they weren't expecting me!--so I moved. Received no housekeeping on day two to replenish Keurigs. That night couldn't use phone to checkin for my flight--their wifi was overloaded. Nothing abysmal, just a lot of hassles.
- 3/5
First room they gave me was a sweltering 76F--though I had a rez apparently they weren't expecting me!--so I moved. Received no housekeeping on day two to replenish Keurigs. That night couldn't use phone to checkin for my flight--their wifi was overloaded. Nothing abysmal, just a lot of hassles.
- 5/5
Beautiful hotel
- 5/5
Beautiful hotel
- 4/5
Staff is amazing! Coffee in the lobby in the morning. The room was clean. The food was so so.
- 4/5
Staff is amazing! Coffee in the lobby in the morning. The room was clean. The food was so so.
- 3/5
Included breakfast was not very good, few choices and small portions. Bring back the buffet!
- 5/5
Very nice property. Very clean and well appointed.
- 5/5
Very nice property. Very clean and well appointed.
- 5/5
wanted to watch live local news tv hard to navigate
- 5/5
Convenient, and appreciated the later check out on New Years day!
- 5/5
Convenient, and appreciated the later check out on New Years day!
- 5/5
Accommodating staff, clean and updated spacious rooms.
- 5/5
Accommodating staff, clean and updated spacious rooms.
- 5/5
Great location
- 5/5
Great location
- 4/5
Room was very nice, staff helpful.
- 4/5
Room was very nice, staff helpful.
- 3/5
Parking was full. Several company work trucks taking multiple spaces each. Was only a couple of spaces left but was labeled for compact cars. We had a large SUV to try to park.
- 3/5
Parking was full. Several company work trucks taking multiple spaces each. Was only a couple of spaces left but was labeled for compact cars. We had a large SUV to try to park.
- 5/5
We didn’t have breakfast but it look really good! Great stay!
- 5/5
We didn’t have breakfast but it look really good! Great stay!
- 3.5/5
I enjoyed the location. It was near so many things like restaurants, the airport and the interstate. My room was noisy with the cars outside. Sometimes it would wake me up. Also the room felt warm. The breakfast was confusing. I didn’t prepay breakfast but decided to go down one morning and pay for one. They said there was no chef for the day but they could do a la carte. I thought there was a buffet but was told the next day there was no buffet.
- 4/5
Nice hotel with cozy lobby, quiet neighborhood and clean room. We will come back!
- 4/5
Nice hotel with cozy lobby, quiet neighborhood and clean room. We will come back!
- 5/5
Such a great experience from start to end. Service was excellent, everyone was professional and friendly. The room was very clean and roomy.
- 5/5
Such a great experience from start to end. Service was excellent, everyone was professional and friendly. The room was very clean and roomy.
- 5/5
Good location and well maintained but quite small room.
- 5/5
Good location and well maintained but quite small room.
- 0.5/5
worst hotel experience ever had. Noise is huge from the highway, the doorway, and upstairs. woke up in the middle of the night 10 times, with AirPods Pro noise canceling on.
- 5/5
Great stat! I would come back again!
- 5/5
Great stat! I would come back again!
- 3.5/5
Location was convenient for what we needed. Shower was great - hot water and high pressure. Heater in the room did not work well consistently, was always defaulted back to 20.5 degrees Celsius after a few hours, so had to get up to change it multiple times throughout the night. Housekeeping also was not available if we did not follow their alternate day schedule. For example, we skipped the second day, so requested it on third day, but it wasn't available, which meant we didn't have housekeeping until the fourth day. Traveling with a baby made that difficult in terms of trash and bedding (was able to get extra towels at the front desk).
- 5/5
Clean room, friendly staff
- 5/5
Clean room, friendly staff
- 4/5
The room was nice and spacious however the tub drain got clog
- 4/5
The room was nice and spacious however the tub drain got clog
- 4/5
Great hotel, we came over Thanksgiving and LOVED it. We will be back. Great property, friendly staff, good emantities. Clean rooms.
- 4/5
Great hotel, we came over Thanksgiving and LOVED it. We will be back. Great property, friendly staff, good emantities. Clean rooms.
- 5/5
Amazing location
- 5/5
Amazing location
- 5/5
Great day we just were there for the night and had to leave in the morning so I didn’t get to enjoy too much of the amenities
- 5/5
Great day we just were there for the night and had to leave in the morning so I didn’t get to enjoy too much of the amenities
- 5/5
Quick check in, clean room.
- 5/5
Quick check in, clean room.
- 5/5
Everything went well, very satisfed.
- 5/5
Everything went well, very satisfed.
- 5/5
Rooms were massive location was spot on. They were so kind enough that they gave us the room a few hours before the check-in time upon request because we were traveling with 2 little kids. Rooms are quiet . We didn’t take the breakfast package so we aren’t sure how’s the food. Parking space is spacious. Overall, excellent stay.
- 5/5
Rooms were massive location was spot on. They were so kind enough that they gave us the room a few hours before the check-in time upon request because we were traveling with 2 little kids. Rooms are quiet . We didn’t take the breakfast package so we aren’t sure how’s the food. Parking space is spacious. Overall, excellent stay.
- 0.5/5
Close to restaurant and shopping! The chargers on my card they were charging me after for things I was not responsible for!!! When we arrived the carpet felt wet on both of our rooms by the bathroom. I told them that there was maybe a leak because it was both of our rooms. But that it wasn’t a big deal since we literally were just using the rooms to sleep in them. Now I wish I would have gotten the heck of out there as soon I notice it and had them switched me rooms! They ended up charging me the deposit and blamed us for the wet carpet and said it needed a special clean. Also charged me for the water bottle of water that we did not used. I’ve been to California several times and I know hotels usually charge for water so I always make sure to take some. Apparently we drank the darn water but when we left both rooms had 2 bottles unopened in each room! I bet they just charge people for this just to make an extra profit. If you do the math it’s a lot of money. I don’t t recommend them just for doing this to me!!!
- 5/5
Clean
- 5/5
Clean
- 5/5
Breakfast menu was poor. Not enough made and bacon was extremely greasy
- 5/5
Breakfast menu was poor. Not enough made and bacon was extremely greasy
- 2/5
We had accidentally clicked the 15 instead of the 16th. Expedia refused to rebook us on the proper day. We paid for a room we never used. We will no longer be booking with Expedia.
- 2/5
We had accidentally clicked the 15 instead of the 16th. Expedia refused to rebook us on the proper day. We paid for a room we never used. We will no longer be booking with Expedia.
- 4/5
Very clean but room phone was broken
- 4/5
Very clean but room phone was broken
- 5/5
Great place to stay
- 5/5
Great place to stay
- 4/5
Room and hotel was clean but rooms only made up every three days
- 4/5
Room and hotel was clean but rooms only made up every three days
- 4.5/5
Clean and convenient Not be able to use the pool. But it’s winter time so somewhat acceptable
- 1/5
I had a very disappointing experience during my stay. I lost one of my personal items in the hotel and tried multiple times to contact the staff, but never received a response. Additionally, the breakfast experience was uncomfortable — the server kept staring at guests while they were picking food, which felt very awkward and impolite. Overall, the lack of responsiveness and professionalism made my stay unpleasant.
- 1/5
I had a very disappointing experience during my stay. I lost one of my personal items in the hotel and tried multiple times to contact the staff, but never received a response. Additionally, the breakfast experience was uncomfortable — the server kept staring at guests while they were picking food, which felt very awkward and impolite. Overall, the lack of responsiveness and professionalism made my stay unpleasant.
- 5/5
Clean and easy parking
- 5/5
Clean and easy parking
- 5/5
Parking is very secure! We never have any issues with parking!
- 5/5
Parking is very secure! We never have any issues with parking!
- 5/5
The location, the staff Nothing
- 2.5/5
Unfortunately, we encountered unprofessionalism from the very beginning. The manager who greeted us at the reception was extremely unprofessional, rude to us, and refused to resolve the issue of our check-in. He also refused to call the general manager. Additionally, while he was arguing with us, a line of guests formed in front of the reception, and the manager apologized to the guests, pointing at us like we were causing the line and the problem. This was a very unpleasant experience.
- 4/5
Nothing
- 4/5
Nothing
- 5/5
Very nice staff and beautiful hotel
- 5/5
Very nice staff and beautiful hotel
- 5/5
Location Parking
- 4/5
Location The bathroom was clean but the bathroom had a bad smell and there was no ventilation, no breakfast included.
- 4/5
The price
- 5/5
It seemed well equipped I didn't use it
- 5/5
It seemed well equipped I didn't use it
- 4/5
The gym and pool were clean and accessible and enjoyed it. Parking was difficult they were redoing the black top with pant could have been handle better otherwise went well. Staff was pleasant but was not personable. Except for Johen who ran the food area and service I give him an excellent ratting he was verry kind and personable to all and mad us feel welcome and at home no matter what was going wrong he made my stay there feel bather than the other staff.
- 4/5
The gym and pool were clean and accessible and enjoyed it. Parking was difficult they were redoing the black top with pant could have been handle better otherwise went well. Staff was pleasant but was not personable. Except for Johen who ran the food area and service I give him an excellent ratting he was verry kind and personable to all and mad us feel welcome and at home no matter what was going wrong he made my stay there feel bather than the other staff.
- 5/5
Good parking and close to shops at the Cupertino village. Route 280 close by which is excellent to get around.
- 5/5
Good parking and close to shops at the Cupertino village. Route 280 close by which is excellent to get around.
- 2/5
Credit card system down, hotel key making system down, fridge with snacks down, parking under construction so had to park a ways down the street, hotel rooom keycard door locks unreliable. Front desk staff valiantly attempted to put on a brave face and were pleasant and helpful but hotel was not in good condition.
- 2/5
Credit card system down, hotel key making system down, fridge with snacks down, parking under construction so had to park a ways down the street, hotel rooom keycard door locks unreliable. Front desk staff valiantly attempted to put on a brave face and were pleasant and helpful but hotel was not in good condition.
- 5/5
Very helpful staff. Clean hotel.
- 5/5
Very helpful staff. Clean hotel.
- 4/5
Solid hotel near Apple Park. Some road noise audible in our room and bedding could have been nicer/newer. I’ve definitely stayed in far nicer Hilton Garden Inns, but in Silicon Valley luxury+affordable isn’t a thing.
- 4/5
Solid hotel near Apple Park. Some road noise audible in our room and bedding could have been nicer/newer. I’ve definitely stayed in far nicer Hilton Garden Inns, but in Silicon Valley luxury+affordable isn’t a thing.
- 4/5
The facilities were all very clean. The receptionists were very kind and inviting. Overall a great stay I simply expected slightly more spacious rooms.
- 4/5
The facilities were all very clean. The receptionists were very kind and inviting. Overall a great stay I simply expected slightly more spacious rooms.
- 5/5
Great staff!
- 5/5
Great staff!
- 5/5
Everything was very clean and comfortable
- 5/5
Everything was very clean and comfortable
- 3/5
In both rooms unable to change thermostat temperature. Bedroom stayed in cooling system and in the morning was 62 degrees, couldn't get heating turned on. Turned off HVAC switch completely. In living room, similar except thermostat said it was on heating system but was blowing cold air and that room around 60 degrees. Again,n turned off HVAC switch as only option. It was so cold.
- 3/5
In both rooms unable to change thermostat temperature. Bedroom stayed in cooling system and in the morning was 62 degrees, couldn't get heating turned on. Turned off HVAC switch completely. In living room, similar except thermostat said it was on heating system but was blowing cold air and that room around 60 degrees. Again,n turned off HVAC switch as only option. It was so cold.
- 5/5
Nice Hotel - we will be back!
- 5/5
Nice Hotel - we will be back!
- 5/5
Updated & attractive. Pillows felt amazing after a busy day., very comfortable stay.
- 5/5
Updated & attractive. Pillows felt amazing after a busy day., very comfortable stay.
- 4/5
That said, I still love this hotel and hope these concerns can be addressed so future stays are as enjoyable as they’ve been in the past. And the staff is always the best.
- 4/5
That said, I still love this hotel and hope these concerns can be addressed so future stays are as enjoyable as they’ve been in the past. And the staff is always the best.
- 5/5
everything was great, had a great experience. will be coming back.
- 5/5
everything was great, had a great experience. will be coming back.
- 3/5
One elevator for guests and staff. Hallways and elevator waiting areas were hot with no air. The guests upstairs had a couple of dogs that were barking throughout the night and morning. So- it maybe a one off situation but it was not a comfortable and quiet place to sleep.
- 3/5
One elevator for guests and staff. Hallways and elevator waiting areas were hot with no air. The guests upstairs had a couple of dogs that were barking throughout the night and morning. So- it maybe a one off situation but it was not a comfortable and quiet place to sleep.
- 5/5
Everything was nice about the property. We enjoyed all the amenities. The only thing I would suggest is to check on the swimming pool regularly. There were quite a bit of yellowjackets floating in the pool. Staff was nice and breakfast was yummy. It was the perfect place for our overnight stay and in perfect proximity to the Mountain Winery.
- 5/5
Everything was nice about the property. We enjoyed all the amenities. The only thing I would suggest is to check on the swimming pool regularly. There were quite a bit of yellowjackets floating in the pool. Staff was nice and breakfast was yummy. It was the perfect place for our overnight stay and in perfect proximity to the Mountain Winery.
- 5/5
Very clean.
- 5/5
Very clean.
- 5/5
Very nice and calm hotel
- 5/5
Very nice and calm hotel
- 4/5
We had a great stay. My only complaint was
- 4/5
We had a great stay. My only complaint was
- 4/5
Very good
- 4/5
Very good
- 3/5
The pool was 10 x 16, literally the smallest pool I have ever seen at a hotel. All the pool furniture was sunbaked and un inviting. The ‘Restaurant produced a quality buffet for breakfast but lunch and dinner were a limited affair of prepackaged items in to go containers. One of the two elevators was out of service the entire week we booked. No problem at noon on Tuesday but the weekends were a horrid affair of 5 floors of guests going for breakfast or checking out and in. Spend a buck! The door latch locking mechanisms were so loud that you could hear every guest on the floor come back to their room when the door slammed shut. Beds were comfortable and house keeping was efficient but you had to call the front desk for more toilet paper and drinking cups. Sign posted said housekeeping would not resupply during cleaning? So change the name at least to The Shmilton so I don’t expect a quality you can’t deliver.
- 3/5
The pool was 10 x 16, literally the smallest pool I have ever seen at a hotel. All the pool furniture was sunbaked and un inviting. The ‘Restaurant produced a quality buffet for breakfast but lunch and dinner were a limited affair of prepackaged items in to go containers. One of the two elevators was out of service the entire week we booked. No problem at noon on Tuesday but the weekends were a horrid affair of 5 floors of guests going for breakfast or checking out and in. Spend a buck! The door latch locking mechanisms were so loud that you could hear every guest on the floor come back to their room when the door slammed shut. Beds were comfortable and house keeping was efficient but you had to call the front desk for more toilet paper and drinking cups. Sign posted said housekeeping would not resupply during cleaning? So change the name at least to The Shmilton so I don’t expect a quality you can’t deliver.
- 5/5
Just love the spacious loft type of room and the 1 1/2 bath included
- 5/5
Just love the spacious loft type of room and the 1 1/2 bath included
- 5/5
The staff was really friendly and welcoming
- 5/5
The staff was really friendly and welcoming
- 4/5
Great location, close to city center and Monterey without having to pay Monterey rates during Fourth of July weekend.
- 4/5
Great location, close to city center and Monterey without having to pay Monterey rates during Fourth of July weekend.
- 5/5
I showed up very late since my flight was delayed - almost 2am and there was a nice gentleman waiting to help.
- 5/5
I showed up very late since my flight was delayed - almost 2am and there was a nice gentleman waiting to help.
- 5/5
Absolutely standard Hilton Garden property. Clean, quiet and comfy. Had problems with a broken elevator and noisy air conditioner, but otherwise exactly what was expected.
- 5/5
Absolutely standard Hilton Garden property. Clean, quiet and comfy. Had problems with a broken elevator and noisy air conditioner, but otherwise exactly what was expected.
- 5/5
My suite was very spacious. Clean in a safe area of Cupertino.
- 5/5
My suite was very spacious. Clean in a safe area of Cupertino.
- 3/5
No electrical car chargers
- 3/5
No electrical car chargers
- 5/5
The room is nice and clean (just cleaning service only available every other day). Gym is decent size with equipment.
- 5/5
The room is nice and clean (just cleaning service only available every other day). Gym is decent size with equipment.
- 5/5
Easy access to all freeways
- 5/5
Easy access to all freeways
- 3/5
Room had an odd order. Not terrible, but not pleasant either.
- 3/5
Room had an odd order. Not terrible, but not pleasant either.
- 5/5
I had a very pleasant stay at the Hilton Garden Inn in Cupertino. The staff were all very friendly and helpful, the room was comfortable and spotless, the location was perfect for all of my scheduled activities, and the price was reasonable.
- 5/5
I had a very pleasant stay at the Hilton Garden Inn in Cupertino. The staff were all very friendly and helpful, the room was comfortable and spotless, the location was perfect for all of my scheduled activities, and the price was reasonable.
- 5/5
This hotel is clean, mid-scale, and decent price. The breakfast buffet which we paid for was also well done.
- 5/5
This hotel is clean, mid-scale, and decent price. The breakfast buffet which we paid for was also well done.
- 4/5
Overall, my stay was okay. However, I was surprised and disappointed to hear from the front desk that hand soap was not complimentary and would be charged at $1 per bar. This is the first time I’ve encountered such a policy at any hotel, let alone one under the Hilton brand. It felt unreasonable and not in line with the level of service I expect from Hilton.
- 4/5
Overall, my stay was okay. However, I was surprised and disappointed to hear from the front desk that hand soap was not complimentary and would be charged at $1 per bar. This is the first time I’ve encountered such a policy at any hotel, let alone one under the Hilton brand. It felt unreasonable and not in line with the level of service I expect from Hilton.
- 4/5
Great hotel. Good food nearby and a grocery store.
- 4/5
Great hotel. Good food nearby and a grocery store.
- 5/5
Good to stay
- 5/5
Good to stay
- 5/5
We stay at this hotel every time we are in the area. Great hotel. Clean. Convenient location for our travel purpose.
- 5/5
We stay at this hotel every time we are in the area. Great hotel. Clean. Convenient location for our travel purpose.
- 5/5
No
- 5/5
No
- 4/5
Buffet Breakfast was rather expensive for what was provided.
- 4/5
Buffet Breakfast was rather expensive for what was provided.
- 5/5
Very good
- 5/5
Very good
- 4/5
Yyy
- 5/5
Great stay in the Cupertino area. Comfortable and clean rooms. Nice fireplace in the lobby lounge area.
- 5/5
This is a beautiful property located within walking distance from shops, supermarket, and restaurants. While rooms are kept clean, the heater was not working during one of our stays. Front desk staff offered a portable heater because maintenance staff are not available afterhours. Overall a pleasant stay.
- 5/5
Our stay was great. The room was very clean and the staff was friendly. It had easy access to the freeway.
- 5/5
Great Hotel!
- 3/5
Nicely updated property. Conveniently located. Clean and quiet.
- 5/5
Great stay all around
- 5/5
Excellent. Fantastic stay. Love it. Thank you.
- 5/5
Great for the location and environment.
- 3/5
Our check in did not go as smooth due to reservation mishap with Hotels.com. There were two parties and one event didn't follow through with hotel policy and brought their own band which kept a lot of guests within the vacinity of the party upset. They played loud music until past midnight. Next morning, the Asst. Gen Manager apologized for the inconvenience and took the initiative to take care of us. This shows Monina cres a lot about the hotel guests. She immediately took charge as soon as she got to work, so she can de-escalate the issue with upset guests. She is a solution oriented boss who protects the image of the hotel and cares not only for the guests, but also her employees. Despite, the incident, we would like to try again by booking another stay soon. Hopefully, this time we will have the appropriate room we wanted with two beds, facing the freeway. And not have a band serenading the entire city of Cupertino at 12am!
- 5/5
Easy check in, friendly staff and great price.
- 1/5
The hotel shut down and we cannot get in. Please refund our money!
- 5/5
It was great, this is our second time
- 5/5
The staff was very friendly and pleasant. I like the little village of Asian restaurants/stores next door as well. Great location, clean and the rooms are spacious.
- 4/5
Safe in a nice quiet area. Walking distance to grab food.
- 4/5
Great choice
- 5/5
Clean well kept. Near the freeway and easy to get to
- 3/5
It’s a nice hotel but the room smelled like cigarette smoke.
- 1/5
I don't like this hotel. The night staff has a very bad attitude and is very impatient. When you ask him a question。
- 5/5
Thank you
- 5/5
excellent and kind people work
- 5/5
Exactly as expected. Good value. Highly recommend.
- 1/5
Don’t like the operation
- 4/5
N9 vent in bathroom
- 5/5
Such a friendly staff!
- 4/5
No heater
- 5/5
Clean and comfortable. Would stay again.
- 5/5
Fast checked in
- 4/5
The room was facing Wolfe Ave and noisy as the walls were very thin. Expected more quiet.
- 5/5
Perfect.
- 5/5
It was a beautiful hotel with amazing Christmas decor!
- 5/5
Good
- 5/5
Pro - free parking - microwave in room - easy highway access - short walk to many restaurants (for those that like Asian food) - pretty cheap rates compared to similar hotels in the area - service is friendly Con - the bed was uncomfortable - the rooms have heat or a/c but you have to call the front desk to switch between the two - free water on first day only (not every day) I would stay here again. The location was very convenient to everywhere we wanted to go and also lots of food within short walking distance.
- 5/5
Overall stay was good. Would stay again. The only con was the bedframe. It seemed a little bigger than the mattress so the corners stuck out. We would hit our shins on the edges as we walked around.
- 5/5
It was only 1 night . And it was clean quite and the staff was friendly.
- 3/5
For example - The fan system was blowing cold air into my room and it was too cool, so I called the front desk to turn on the heat. When it got too hot in the room, I had to call the front desk to turn on the cooling. Unfortunately I was not able to switch to another room because this was a wide-spread problem (I was traveling with a colleague and he had to do the same in room).
- 5/5
It was a quiet hotel with a fantastic staff will definitely come back.
- 2/5
The front desk staff was very unprofessional and extremely rude! And discriminative!!
- 5/5
What a wonderful hotel! They checked all my boxes. The hotel is clean, quiet, with up-to-date furnishing, in walking distance of shops and restaurants. The hotel staff, as usual at a Hilton hotel, go the extra mile. The only downside, were black stains in the bottom corner of my mattress. I would suggest the hotel begin inspecting and replacing some of it's mattresses.
- 5/5
Clean and spacious
- 5/5
Excellent place to stay with Family.
- 5/5
Amazing stay !
- 4/5
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- 5/5
Staffs were very responsive and courteous. Hotel is near many dining and dessert options. 99 Ranch Market is also within walking distance.
- 5/5
Yes
- 5/5
Nice place every time I stay at a garden in it’s clean and comfortable
- 5/5
The property was well kept and clean. The suite we booked on the 5th floor was beautiful and spacious. There were a lot of great places near by to eat and shop.
- 5/5
Nice place and nice staff.
- 4/5
It is nice hotels. I will recommend to my friends for staying
- 4/5
Room was great and good area since it’s walking distance to restaurants.
- 5/5
Good
- 3/5
.
- 5/5
Excellent place - always so clean!
- 3/5
The property was fine… the inaccessible/accessible room was challenging…. The beds are too high for a wheelchair guest and have a hard wooden platform that needs to be navigated.. the space between the beds is too narrow for transferring a wheelchair person into the bed also… the room needs less desk space and more space for the wheelchair.. the chair in the room with the high back and arms is on wheels but they do not lock and it is a little too short… otherwise the roll in shower and toilet were appropriate and the space in the bathroom was perfect.
- 5/5
- 5/5
Great rooms Safe, free, and convenient parking
- 5/5
We traveled to Morgan Hill for a soccer tournament. This hotel was so quiet, clean and the room was spacious and updated. We swam in the pool and enjoyed the great jacuzzi. The bathroom was beautifully decorated and very clean. I would definitely stay here again if we’re in the area. I highly recommend.
- 5/5
Well kept, modern rooms. Nice staff and easy location.
- 5/5
Right off 280 as well, very easy to get to if you’re arriving late.
- 5/5
Everything was great