Sleep Inn Concord - Kannapolis

It was price a bit high for hotel.

Visited for a graduation. The property was right of the highway and close to lots of shopping and eating places. The front desk reception was very helpful and patient.

The carpet was old,possibly dirty, and hallway had plaster busted.

We loved the bed and huge shower. The carpet was old,possibly dirty, and hallway had plaster busted.

Bad

Everything

Location Everything

.

Very good

The smell of pee on the carpet was overwhelming!!This hotel was loud and could not sleep!!!Kids running up and down the halls and the hotel was really dated!!Holes in walls!!

Do not stay there. Terrible.

Front desk staff was very nice The hallways were dirty and carpet buckling. Looked like it had no attention in years. The room carpet was the same, buckling and seemed dirty. Furniture and wall all scuffed. Just was not well kept and made me very uncomfortable. I will not stay here again.

The hallways were dirty and carpet buckling. Looked like it had no attention in years. The room carpet was the same, buckling and seemed dirty. Furniture and wall all scuffed. Just was not well kept and made me very uncomfortable. I will not stay here again.

Strong pet smell in pet rooms. If you get one be prepared for a strong musty smell every time you go in the room. Beds were fine, ac worked, water was warm…. Low price on a busy weekend, so can’t complain

Very good

Exceptional

Exceptional

Breakfast was good, lot of people like the waffles, just a suggestion, maybe add another waffle maker, then people won't have to wait so long to make a waffle. Just a suggestion, but all was good!! Lady in charge was very nice, enjoyed talking with her.

Breakfast was good, lot of people like the waffles, just a suggestion, maybe add another waffle maker, then people won't have to wait so long to make a waffle. Just a suggestion, but all was good!! Lady in charge was very nice, enjoyed talking with her.

I didn’t like the fact that my room wasn’t clean when I went out and was gone all day and for the cleaning person to lie and say I put the disturbing sign on the door was horrible and a lie the bathroom ceiling was cracked and the curtains had holes in them walls had been scratched up it was a mess and my daughter who is disabled didn’t even have a clean towel to use or enough towel for the both of use one towel one rag it was the worst ever and I would like a full refund

There was a unpleasant odor, unfinished drywall repairs in the room. An overall less than stellar stay. Won’t stay at a Sleep Inn again

The warmer pool was open and comfortable A woman named regina was very mean when we first got there ... The smell on the first floor was disgusting, smelt like a cat box...

The warmer pool was open and comfortable A woman named regina was very mean when we first got there ... The smell on the first floor was disgusting, smelt like a cat box...

The price is affordable Cigarette butts in the stairway. Smell on the 1st floor.

The price is affordable Cigarette butts in the stairway. Smell on the 1st floor.

Very good

Exceptional

I spoke with a person name Joseph on from desk and when I asked he's name again he gave me a total different name just for asking a question and he was real rude on customer service. Guys like him need to be out the people service because he don't know how to talked to people.

Not a lot of choice for breakfast and coffee was lousy. Hotel was in very shabby shape, definitely needs renovation! Loved housekeeping, they came in every day, emptied trash, left clean towels, and made the bed. Tonya at the front desk was extremely pleasant, even if she couldn’t recommend restaurants to us! LOL

Exceptional

Hotel was clean and staff was friendly. Reasonable price. I would stay again

Good

Hotel was very convenient to I 85 and nearby restaurants. Hotel is older and could use a refresher. The pool was not working and they did not have a hot tub. We stayed at this hotel because it was affordable as we were attending a NHRA race in Charlotte.

Mattresses were stained and old, carpet smelled like wet dog, the pool was broken, the breakfast bar wasnt working, the was poorly patched drywall repair in our room. Looks like maintenace isnt kept up.

Front desk staff was professional and polite. Breakfast was decent. The indoor pool was closed. I was put in a pet room when I did not require one.

Breakfast was decent. The indoor pool was closed. I was put in a pet room when I did not require one.

Staff was awesome and very helpful. Breakfast was okay, rooms were clean, but property needs some upgrading.

The only thing that was the $150 deposit which is crazy for a hotel. They did only take $100.

Overall I enjoyed my stay with my 4yr old.

Staff was very friendly and helpful

For the money it did what you can expect but stayed in similar brands that did a little more.

For the money it did...

The woman who checked us in, and out about 30 minutes later, was professional, polite, and competent. She addressed our problems and was able to help with a satisfactory solution. The property was rundown, the room had a persistent smell of mold, the parking lot was so poorly lit as to feel unsafe, and the whole place had "Hotel California" vibes.

The woman who checked us in, and out about 30 minutes later, was professional, polite, and competent. She addressed our problems and was able to help with a satisfactory solution. The property was rundown, the room had a persistent smell of mold, the parking lot was so poorly lit as to feel unsafe, and the whole place had "Hotel California" vibes.

Very good

The beds needs to be alot more comfortable.

Breakfast was terrible and so was the staff

All the staff was friendly and welcoming. I had a dog with me so I stayed in a room that was used for people who travel with there pets. The 1st room smelled and had a yellow stain on the carpet behind the door. I wiped it with a tissue and it was still wet. Wasn't sure what it was so asked for a new room. The women at the desk was great and got me into another room. It was clean but looked like it could use a update. The water smelled like dirt and tasted like dirt. My dog wouldn't drink it so I had to use bottled water. The air conditioner worked great but there were holes in the curtains. Once again I'm not sure if this was a common room for people who travel with pets so I don't know what other rooms are like. My dog is older and has a dog bark collar as well as a tent with blanket and pee pads. I have alot of allergies to foods so I only had yogurt and tea for breakfast every day. Checking in was great and checking out was great. The people who work there wonderful.

Some of the people they let stay there

The room smelled terrible, the door handle broke trying to get out, there was about 6 inches of dust on the sprinkler

Not as up to date as we would have liked!

This hotel didn’t look like the picture needs to do an update photos. I had to clean the rooms out before I can get comfortable. I forgot two pairs of show in the lobby somebody steal them. The morning manager was no help. I will not recommend anyone to stay but I know I will not come back again poorly.

Location, friendly staff, fair parking options. Room was small and could have been more clean, I was still very happy with my stay!

I like how there were stores close by fod all of your necessities

Nasty and stinky

The place smelled horrible when we arrived. Like fish and body odor. The shower was broken and the hallway smelled like weed the entire time I was there. The elevator felt like it was going to crash.

The stay was okay, but ended up leaving due to my things being removed from room when staff was informed I was extending my stay. This happened twice and some of my things were missing when I returned. They also will charge a deposit so it comes out of your account instead of placing a hold and it could take over a week for you to be refunded when no damages ever occurred. Also had a staff member come to my room wake me up questioning me about smoking when absolutely no smoking occurred. I asked the employee why did she assume that and she wouldn’t tell me so it made me feel I was only approached with such accusations because I’m black, because it was no smoking in the facility on my behalf, and this took place very early morning. Disturbing my rest for the day. I’ve stayed at the place a lot in the past but will not be staying again due to the staffs lack of assistance with my stay and racially profiling me!

The pool was warm enough for my kids just closes early.

Good decent selection coffee tasted sour Coffee

We were hit with an overwhelming smell of marijuana. It continued the entire evening and came into our room. Overall, the hotel was not clean, very dated & the breakfast offerings were very limited.

We were hit with an overwhelming smell of marijuana. It continued the entire evening and came into our room. Overall, the hotel was not clean, very dated & the breakfast offerings were very limited.

This was not one of the best sleep inn we have stayed in..door wouldn't shut all the way. Room smelled like animals. Staff was really nice though.

This was not one of the best sleep inn we have stayed in..door wouldn't shut all the way. Room smelled like animals. Staff was really nice though.

It was excellent, clean,great staff,and amenities. I will be Staying there again

It was excellent, clean,great staff,and amenities. I will be Staying there again

It was very nice and clean the staff was awesome the bed they need to change that mattress it was very uncomfortable to rest that is my complaint they need to change the mattresses on the bed it was not comfortable sleeping at all but everything else was awesome

Nothing really Tv didn’t work properly, bath wasn’t cleaned properly

good na

They charged me 300 deposit, it's been more than 8 days and they haven't returned it to me, it's already the second time, definitely not recommended

They charged me 300 deposit, it's been more than 8 days and they haven't returned it to me, it's already the second time, definitely not recommended

Location and online price Outdated Not feeling safe Food selections for breakfast Funky smell

The location and staff. All except for the blonde guy. Outdated. Smelly, dank, dark and over repaired rooms with ridiculous color schemes.

The area seems old, dirty and the couple arguing at 2am was just the exact addition needed for this funhouse

The area seems old, dirty and the couple arguing at 2am was just the exact addition needed for this funhouse

It was not a bad place. The staff was nice. I like the fact that it has an indoor pool. And their breakfast was pretty good. I wouldn’t say I didn’t like. I just wish the rules a little bit more bigger and I wish the bathroom was a little bit bigger, but it was OK. Well that was another thing. I did not like when I started packing. I always pack my stuff and look everywhere to make sure I don’t leave anything behind and I ended up finding a old stale dried wash rag under the bed by the middle table, but other than that, it was OK

Clean and decent sized room. Comfy bed. Room could benefit from some upgrades

Clean and decent sized room. Comfy bed. Room could benefit from some upgrades

A/c not working properly, bed was small, no bedside lamps, phone in room didn’t work, no cable or smart tv access.

It was good The wifi could be better

The freshly made waffles, and the front desk staff was amazing. Didn’t have much of a selection at breakfast, my room said nonsmoking but everything smelled like smoke. My key deactivated twice, however I the front desk staff was very pleasant.

No eggs during breakfast.

Building is a bit rundown. Could use some updating.

The front desk staff very friendly. Room was clean and bed was quite comfy with decent pillows. Parking was a little tight with a bigger truck but electrical contractors were actively staying there and took up a bit of the lot, but thats not the facility fault. Convenient to shopping and attractions

The front desk staff very friendly. Room was clean and bed was quite comfy with decent pillows. Parking was a little tight with a bigger truck but electrical contractors were actively staying there and took up a bit of the lot, but thats not the facility fault. Convenient to shopping and attractions

Room was clean,staff was wonderful,breakfast was great.

Room was clean,staff was wonderful,breakfast was great.

Exceptional staff!

Exceptional staff!

Compared to other hotels the beds weren't very comfortable. The pillows and bedding were fine.

They have been wonderful to me. I'm homeless right now. No clue where I would be without their rates n hospitality

They have been wonderful to me. I'm homeless right now. No clue where I would be without their rates n hospitality

Loved the beds, they were very comfortable. Downside was having to have our room cards reset. A minor inconvenience. The staff was friendly and our favorite was coffee and breakfast.

Loved the beds, they were very comfortable. Downside was having to have our room cards reset. A minor inconvenience. The staff was friendly and our favorite was coffee and breakfast.

My sister and my elderly mother planned to spend 3 nights, but were disappointed with the conditions of the room. The plaster was peeling, the ironing board cover was disgusting.

My sister and my elderly mother planned to spend 3 nights, but were disappointed with the conditions of the room. The plaster was peeling, the ironing board cover was disgusting.

Everything was great, staff was great.

Everything was great, staff was great.

Yes

Yes

.

.

The rooms smelled terrible and we didn't stay the night. Staff was very nice and helpful when we needed to cancel.

The rooms smelled terrible and we didn't stay the night. Staff was very nice and helpful when we needed to cancel.

Good staff

Good staff

The bed was comfortable and we slept well. The rooms could use some updates. Our door was very hard to open, the hair dryer did not work, the safety lock was falling off the door and the carpet had stains. Breakfast was good and the linens were clean. We needed a room at last minute and it got the job done. It's a good location and could be a really nice hotel with some maintenance updates.

The bed was comfortable and we slept well. The rooms could use some updates. Our door was very hard to open, the hair dryer did not work, the safety lock was falling off the door and the carpet had stains. Breakfast was good and the linens were clean. We needed a room at last minute and it got the job done. It's a good location and could be a really nice hotel with some maintenance updates.

The hotel definitely needs some upgrades but for the price it was nice. The beds were comfy and it was very quiet. I would stay again. The mini fridge door was very wobbly but even with the upgrades needed the room was nice and clean. Could definitely use some additional breakfast choices. Staff was very friendly. Do feel with the lack of upgrades the $150 incidental fee is a bit high.

The hotel definitely needs some upgrades but for the price it was nice. The beds were comfy and it was very quiet. I would stay again. The mini fridge door was very wobbly but even with the upgrades needed the room was nice and clean. Could definitely use some additional breakfast choices. Staff was very friendly. Do feel with the lack of upgrades the $150 incidental fee is a bit high.

Lady at the desk was very nice

Lady at the desk was very nice

This hotel was acceptable. However, the carpet was old, wrinkled and a trip hazard. The rooms did not have lights by the bed for reading, and there were very limited plugs.

This hotel was acceptable. However, the carpet was old, wrinkled and a trip hazard. The rooms did not have lights by the bed for reading, and there were very limited plugs.

Parking was sketchy. Staff never followed through to help with our concerns. Breakfast was good but the renovation noise was ridiculous. Our room had no cool air conditioning and took 3 days to accommodate us to another room. Homeless people did not give a warm and fuzzy feeling when we were outside

Parking was sketchy. Staff never followed through to help with our concerns. Breakfast was good but the renovation noise was ridiculous. Our room had no cool air conditioning and took 3 days to accommodate us to another room. Homeless people did not give a warm and fuzzy feeling when we were outside

The staff was accommodating and respectful of my needs. The breakfast was fresh and good

The staff was accommodating and respectful of my needs. The breakfast was fresh and good

Easy to find. Front desk employees were very welcoming. Check-in was quick and simple. They do accept pets but they do not offer many areas to take them to use the bathroom. First room smelled highly of pet urine/odor. They were quick to get me a different room that smelled better but I still bought Febreze air and fabric spray to use the two days we were there for a concert. Other than that the room was fairly clean, everything worked properly and beds/pillows are super soft. For the price and convenience to the concert it was worth the price. Will continue to stay in Sleep Inns when necessary.

Easy to find. Front desk employees were very welcoming. Check-in was quick and simple. They do accept pets but they do not offer many areas to take them to use the bathroom. First room smelled highly of pet urine/odor. They were quick to get me a different room that smelled better but I still bought Febreze air and fabric spray to use the two days we were there for a concert. Other than that the room was fairly clean, everything worked properly and beds/pillows are super soft. For the price and convenience to the concert it was worth the price. Will continue to stay in Sleep Inns when necessary.

Breakfast was okay, but the carpets were old and smelly. The room was not business friendly. The desk was very small and out of place in the room.

Breakfast was okay, but the carpets were old and smelly. The room was not business friendly. The desk was very small and out of place in the room.

Staff was AMAZING!!!! With the noise issue, he (evening/night staff lead) addressed it immediately. I still felt uncomfortable because the patrons were making snide remarks outside my door.

Staff was AMAZING!!!! With the noise issue, he (evening/night staff lead) addressed it immediately. I still felt uncomfortable because the patrons were making snide remarks outside my door.

Good place. My bed was a bit too soft but i dealt with it.

Good place. My bed was a bit too soft but i dealt with it.

This is an ok place to stay for a short term situation

This is an ok place to stay for a short term situation

Room was in rough shape. Smell of Marijuana in the halls. Broken furniture in the room. Carpets felt dirty. Breakfast good. Staff friendly.

Room was in rough shape. Smell of Marijuana in the halls. Broken furniture in the room. Carpets felt dirty. Breakfast good. Staff friendly.

Property is very convenient to shopping, restaurants and airport but needs a good renovation.

Property is very convenient to shopping, restaurants and airport but needs a good renovation.

Convenient: close to all the things--restaurants, gas stations, breakfast, lunch and dinner, and Charlotte Motor Speedway. Quiet too. Yet, close by to the highway for quick access to all the other sites.

Convenient: close to all the things--restaurants, gas stations, breakfast, lunch and dinner, and Charlotte Motor Speedway. Quiet too. Yet, close by to the highway for quick access to all the other sites.

The property had a lot of maintenance that needed to be done. I came with my family to spend a week and our door knobs were coming off either from the inside or outside had to get changed from rooms bc of it. We also had a really bad cigarette smell in our bedrooms eventhough I had voiced out before I had a newborn. The bathroom door was horrible and made a loud bang everytime we closed it. And the door was completely damaged. However the staff was very respectful, kind and helpful.

The property had a lot of maintenance that needed to be done. I came with my family to spend a week and our door knobs were coming off either from the inside or outside had to get changed from rooms bc of it. We also had a really bad cigarette smell in our bedrooms eventhough I had voiced out before I had a newborn. The bathroom door was horrible and made a loud bang everytime we closed it. And the door was completely damaged. However the staff was very respectful, kind and helpful.

My stay was ok, the mattress was very uncomfortable.

My stay was ok, the mattress was very uncomfortable.

The staff was friendly.

The staff was friendly.

It doesn't smell good in the room.

It doesn't smell good in the room.

Nice quiet place, great staff and clean.

Nice quiet place, great staff and clean.

It's convenient to get to places in Concord and Charlotte. I just wasn't happy I didn't have any hot water in the shower and I didn't feel very good so I decided not to say anything and I just wait until I got home. And then there was duct tape on the chair and I kept reading reviews about remodeling and I don't think I got a room in remodeling it was yeah

It's convenient to get to places in Concord and Charlotte. I just wasn't happy I didn't have any hot water in the shower and I didn't feel very good so I decided not to say anything and I just wait until I got home. And then there was duct tape on the chair and I kept reading reviews about remodeling and I don't think I got a room in remodeling it was yeah

I would book again

I would book again

Enjoyed the stay

Enjoyed the stay

Nice comfortable beds, the room could have had better toiletries

Nice comfortable beds, the room could have had better toiletries

Always had coffee. Housekeeping came to clean the room and bring fresh linen to room daily. Very friendly staff.

Always had coffee. Housekeeping came to clean the room and bring fresh linen to room daily. Very friendly staff.

All was great except for the $150.00 deposit. I've stayed in many hotels and never had to pay that much for a deposit. It still has not been refunded either. It took 5 minutes for it to be deducted from my account. It should take 5 minutes to put it back. Also the card keys had to be replaced twice. When I went to the front desk I had to go through the process again of showing my ID. Like I was checking in all over again.

All was great except for the $150.00 deposit. I've stayed in many hotels and never had to pay that much for a deposit. It still has not been refunded either. It took 5 minutes for it to be deducted from my account. It should take 5 minutes to put it back. Also the card keys had to be replaced twice. When I went to the front desk I had to go through the process again of showing my ID. Like I was checking in all over again.

Super friendly staff!

Super friendly staff!

The hotel is managed well by front desk staff who have been so very warming upon entry and exit. The cleaning staff was also warming and charming. Beds are sagging, carpet needs to be changed as well as appliances. Its all outdated. Also the rooms hold moisture although the air is clean and clear.

The hotel is managed well by front desk staff who have been so very warming upon entry and exit. The cleaning staff was also warming and charming. Beds are sagging, carpet needs to be changed as well as appliances. Its all outdated. Also the rooms hold moisture although the air is clean and clear.

I feel that you get what you pay for. This hotel is the cheapest around.The rooms are clean, the beds are comfortable. The pool is a plus. However everytime you get on the elevator its so out dated it seems like its breaking down. I feel with all the money this place makes they could do some remodeling. The downside is the front desk nevers answers the phone never, considering they are short staff. I always see someone at the front desk but no one answers the phone, thats poor business. There was a creepy older white man being weird saying hello to my child he doesnt know coming to the pool area and saying good to see evervody today, walking down the hallways calling for his momma. Made us uncomfortable, so we went back to the room and my son didnt get to enjoy the pool his last night there. The breakfast isnt good. Housekpeeping is very friendly and goves you what you need which is a plus.

I feel that you get what you pay for. This hotel is the cheapest around.The rooms are clean, the beds are comfortable. The pool is a plus. However everytime you get on the elevator its so out dated it seems like its breaking down. I feel with all the money this place makes they could do some remodeling. The downside is the front desk nevers answers the phone never, considering they are short staff. I always see someone at the front desk but no one answers the phone, thats poor business. There was a creepy older white man being weird saying hello to my child he doesnt know coming to the pool area and saying good to see evervody today, walking down the hallways calling for his momma. Made us uncomfortable, so we went back to the room and my son didnt get to enjoy the pool his last night there. The breakfast isnt good. Housekpeeping is very friendly and goves you what you need which is a plus.

Everything was good. Only suggestion I could make is to install higher toilets in a few rooms for handy cap elders that don't need wheelchair but higher toilets because of bad knees.

Everything was good. Only suggestion I could make is to install higher toilets in a few rooms for handy cap elders that don't need wheelchair but higher toilets because of bad knees.

Check in was a breeze, the staff was easy to work with and the room didn't have the funky musky smell that most budget girls seem to smell like. I'll gladly come back of I'm ever in the area again!!

Check in was a breeze, the staff was easy to work with and the room didn't have the funky musky smell that most budget girls seem to smell like. I'll gladly come back of I'm ever in the area again!!

The room was clean and comfortable every staff member we met was pleasant and helpful

The room was clean and comfortable every staff member we met was pleasant and helpful

Older place that need work.evident remodeling in progress

Older place that need work.evident remodeling in progress

Animal smells were horrible. Crack pipes found on property. Random women leaving notes to my husband.

Animal smells were horrible. Crack pipes found on property. Random women leaving notes to my husband.

The room was awful

The room was awful

It doesn’t take much to please me. Especially when the stay is only a few hours. However, I’ll never book again. The smell was awful. It was a mixture of smoke and staleness throughout the whole building including our personal room. The property really needs to be updated and repaired. There were missing pictures from the walls, chipped paint, and botched patch jobs on the walls. Also, the shower floor felt weak underneath my feet. You truly get what you pay for but I’ve stayed at cheaper hotels in better condition.

It doesn’t take much to please me. Especially when the stay is only a few hours. However, I’ll never book again. The smell was awful. It was a mixture of smoke and staleness throughout the whole building including our personal room. The property really needs to be updated and repaired. There were missing pictures from the walls, chipped paint, and botched patch jobs on the walls. Also, the shower floor felt weak underneath my feet. You truly get what you pay for but I’ve stayed at cheaper hotels in better condition.

Good

Good

This was the relatively cheap hotel I was looking for.

This was the relatively cheap hotel I was looking for.

Nice

Nice

You deff pay for what you get.

You deff pay for what you get.

Ended up not staying. I booked this location for the pool. It was broke. Went to the room there was no tub. Went to the desk to ask to change to a room with a tub since I wouldn't be soaking in the pool. Found out there are NO tub in any room. Then I cancelled my reservation.

Ended up not staying. I booked this location for the pool. It was broke. Went to the room there was no tub. Went to the desk to ask to change to a room with a tub since I wouldn't be soaking in the pool. Found out there are NO tub in any room. Then I cancelled my reservation.

When we got there they tried to charge us another $100 that was not mentioned in the original booking anywhere. When this was pointed out they canceled our reservation and sent us away. Worst coustomer service i have ever had.

When we got there they tried to charge us another $100 that was not mentioned in the original booking anywhere. When this was pointed out they canceled our reservation and sent us away. Worst coustomer service i have ever had.

The whole place had a stail/musky odor.

The whole place had a stail/musky odor.

This place was dirty with not only stained carpets but the pillows smelled awful. The place reeked of weed and old cigarette smoke. The parking lot was full and men were out in the parking lot loitering late at night. I was immediately regretting my decision to stay here, but I arrived late after driving 10 hours. It was $112 and a total rip off. Walking down the halls were very loud. Trash was on the ground outside my room. It felt and smelled awful. I would give zero stars if I could.

This place was dirty with not only stained carpets but the pillows smelled awful. The place reeked of weed and old cigarette smoke. The parking lot was full and men were out in the parking lot loitering late at night. I was immediately regretting my decision to stay here, but I arrived late after driving 10 hours. It was $112 and a total rip off. Walking down the halls were very loud. Trash was on the ground outside my room. It felt and smelled awful. I would give zero stars if I could.

Friendly staff , clean and pet friendly.

Friendly staff , clean and pet friendly.

I really like this hotel very close to my family when I come to visit from Maryland. I wanted to ask the front desk do they ever deep clean the carpets due to pet's. Because there is always a very heavy urine smell in rooms but other than that my stay was good.

I really like this hotel very close to my family when I come to visit from Maryland. I wanted to ask the front desk do they ever deep clean the carpets due to pet's. Because there is always a very heavy urine smell in rooms but other than that my stay was good.

I only changed the hotel I was staying at due to having an indoor pool. Wish I would have stayed where I was going to initially because the pool wasn’t even working and I wasn’t really happy about the hotel either. There was also stains all over our bedding.

I only changed the hotel I was staying at due to having an indoor pool. Wish I would have stayed where I was going to initially because the pool wasn’t even working and I wasn’t really happy about the hotel either. There was also stains all over our bedding.

Safe parking

Safe parking

Hotel could use a little updating, but overall, it was a good place for a night away. . The room was clean and comfortable, and the staff are very friendly. It isn’t a good location to gas stations. In various restaurants.

Hotel could use a little updating, but overall, it was a good place for a night away. . The room was clean and comfortable, and the staff are very friendly. It isn’t a good location to gas stations. In various restaurants.

I liked how easy the check-in and the friendliness of the lady who prepared our room keys. I really liked the cleanliness of the room and the way the staff cleaned the room while we were out. Now, i did not like the fact that the breakfast area had ben reduced in size and offerings. But overall, the place was very nice and i do plan to stay there again.

I liked how easy the check-in and the friendliness of the lady who prepared our room keys. I really liked the cleanliness of the room and the way the staff cleaned the room while we were out. Now, i did not like the fact that the breakfast area had ben reduced in size and offerings. But overall, the place was very nice and i do plan to stay there again.

Property was good and quite

Property was good and quite

5

5

The breakfast was good.

The breakfast was good.

The property is old. Although it is a non smoking property it stinks of stale cigarette smoke. Staff is friendly. Stayed do to location and price.

The property is old. Although it is a non smoking property it stinks of stale cigarette smoke. Staff is friendly. Stayed do to location and price.

The staff was very friendly and helpful . The place was easy to get to and park. Only issue was the comforter was crinkly and stiff , making it hard to sleep but other than that we had a great stay

The staff was very friendly and helpful . The place was easy to get to and park. Only issue was the comforter was crinkly and stiff , making it hard to sleep but other than that we had a great stay

The hotel was nice but needs better management

The hotel was nice but needs better management

This property needs a revamp of the rooms.

This property needs a revamp of the rooms.

Clean and good for price. Would stay again.

Clean and good for price. Would stay again.

Room was double booked so we didn’t even get to stay. Took 45 miles and over a hour to find another hotel. Worst experience ever!

Room was double booked so we didn’t even get to stay. Took 45 miles and over a hour to find another hotel. Worst experience ever!

I came to this area for a dog trial and had 1 dog. Apparently this hotel has pet dedicated rooms and they smelled horrible of urine. I had to request a different room after walking into the original room I was given it smelled so bad of pee. The second room they gave me was better but still smelled. I ended up buying urine odor spray at Walmart and sprayed the floor. I had to stay 3 nights. The door to the room was hard to open and close and was very loud when I opened it. The staff was very nice but clearly they need to go thru and shampoo all the carpets and spray down things with urine odor remover on all the pet rooms. I will most definitely not be staying there again.

I came to this area for a dog trial and had 1 dog. Apparently this hotel has pet dedicated rooms and they smelled horrible of urine. I had to request a different room after walking into the original room I was given it smelled so bad of pee. The second room they gave me was better but still smelled. I ended up buying urine odor spray at Walmart and sprayed the floor. I had to stay 3 nights. The door to the room was hard to open and close and was very loud when I opened it. The staff was very nice but clearly they need to go thru and shampoo all the carpets and spray down things with urine odor remover on all the pet rooms. I will most definitely not be staying there again.

Everything was good except some dumb ass left a pot roach on the side of my truck

Everything was good except some dumb ass left a pot roach on the side of my truck

One reason we chose this hotel is that they have an indoor pool, but the pool was close for repair.

One reason we chose this hotel is that they have an indoor pool, but the pool was close for repair.

Loved it

Loved it

Tiny indoor pool was closed. Water fountain did not work and front desk had no bottled water. dining area has 5 or 6 tables in a very small room. Continental breakfast was ... food. Nothing special but it was probably the best part of the stay.

Tiny indoor pool was closed. Water fountain did not work and front desk had no bottled water. dining area has 5 or 6 tables in a very small room. Continental breakfast was ... food. Nothing special but it was probably the best part of the stay.

Parking lot needed repairs and land scaping needed work

Parking lot needed repairs and land scaping needed work

The smell of urine outside in the parking lot

Room so musty smelling had to get a plug in air freshener to battle it. Room had obvious water damage on walls and ceiling. Furniture was chipped and the desk was warped with an obvious dip in the middle. Desk chair had spots where faux leather was missing. Service people were very nice, sheets were clean, but it was obvious that the rooms have not been updated in years.

I liked the breakfast. The maid service is excellent. The hotel is clean and quiet. The pool wasn't available. I didn't like the no smoking but everyone is nonsmoking now.

The hotel is very dated definitely need needs to be updated

Comfy beds friendly staff. Just did not like paying the deposit. I may have missed something when I booked it. But just make sure all the fine print is ready

The facilities are dated, and very humid throughout. I was surprised to not smell mold. The concierges were rude both nights we stayed. The first night they acted borderline hostile to the simplest of questions. The second night I had to ask for extra towels and received a lecture. To be in the south I expected a little more hospitality. Maybe treating others with a smile and kindness is too exhausting for those working there?

The hotel smelled musty and so did the rooms. Our room wasn’t that clean either. I would not stay at this hotel again. The front desk clerk was very nice.

Pretty much ok for the procw. However, the smell in the room was awful, even yhe linnens, there were three out of four pillows had a strong sweat smell that were impossible to use. Besides, I have just gotten an extra charge of 10 dollars that I don't know were ir comes from

Walked into my room and it was horribly outdated. Looked like walking into what i imagine where you'd take a person of the night. The smell of mildew hits you as soon as you walk into the room. Stay away

This stay was just fine. The room was clean and the bed was comfortable. Check-in took a bit longer than it should.

The room was clean

Staff were very friendly and helpful! However the second day we realized our door was not locking properly and was left open all day while we weren't there. They very quickly got us into another room. The hotel is definitely older and could use some updating. Even though this was a smoke free facility the halls smelled of cigarettes and marijuana.

Carpets on entire property are dirty

Great place to stay for race weekend. Staff is amazing! Had an issue with AC and they fixed it right away!

The pool is closed. I saw no renovation taking place...doesn't appear it will be open anytime soon. Two of the front desk people were not helpful or friendly and appeared bothered when they had to assist guests or answer questions. I needed wifi and a place to sleep. It provided these two items.

Enjoyed my stay

THIS WAS THE SECOND TIME WE STAYED WITH YOU GUYS AND LAST TIME WAS FINE. THIS TIME WE HAD TO FIX OUR OWN TOILET SEAT BECAUSE IT WAS LOOSE AND WAS BARELY ATTACHED. WE HAD TO GO TO THE FRONT DESK TO ASK FOR MAINTENANCE TO COME AN UNCLOG OUR TOILET BECAUSE OUR PHONE DID NOT WORK AND WAS NOT HOOKED UP TO ANYTHING FOR US TO CALS SO ANY ISSUE WE HAD TO GO DOWN STAIRS AND DEAL WITH IT. BUT WE ENDED UP DOING IT OURSELVES. ALSO THE PARKING THE GENTLEMAN THAT WAS WORKING AT NIGHT TOLD ME IT WAS A FIRST COME FIRST SERVE FOR PARKING BUT THERE WAS A TRAILER PARKED IN EXACTLY 8 SPOTS AND PEOPLE PARKING ON THE CORNERS AND IN THE DROP OFF AND CHECK IN. 3 NIGHTS IN A ROW WE HAD TO PARK OVER AT THE GAS STATION. THE GENTLEMAN WORKING AT NIGHT SAID NOTHING HE COULD DO AGAIN IT WAS FIRST COME FIRST SERVE. I HAVE NEVER BEEN TOLD THAT BEFORE. ALSO THE POOL WAS NOT ABLE TO BE USED AND I CHECKED UP TILL THE DAY WE LEFT TO COME THERE AND THERE WAS NOTHING ON THE WEBSITE THAT IT WAS BEING REPAIRED. WE ESPECIALLY WANTED A POOL THAT IS WHY I BOOKED YOUR HOTEL. ALSO THE BED COVERING LOOKED LIKE BLOOD ON THE COMFORTERS AND CURTAINS SO WE WENT TO THE STORE AN BOUGHT OUR OWN BLANKETS. IM AND VERY DISAPPOINTED AND WILL PROBABLY NEVER STAY THERE AGAIN. I DID TAKE A VIDEO OF THE PARKING LOT JUST TO PLEAD MY CASE. THIS IS THE 4TH YEAR WE HAVE CAME TO NORTH CAROLINA AND THE STAY WAS VERY DISAPOINTING.

Checked in at approximately 4pm on Saturday, 6/01/24. I had paid for a King size bedroom and added my 2 dogs in the filter and in the special instructions. When checking in I was given a key for a 2 full bedroom. I went back and asked and was advised the manager reviews the online registrations and reassigns anyone traveling with pets to full bedrooms because pets aren't allowed into King size rooms. They didn't apologize, this is their policy and apparently, don't notify guests when they do this. I wasn't notified. The room was a bit musty, I'm guessing due to having carpets in pet friendly rooms. The hotel and the room cleanliness was ok, not super clean, but not filthy. The room had working TV, microwave, refrigerator with small freezer shelf, and lighting. They have recently painted an avocado green accent wall in the room and bathroom, but the other walls could use paint. The bed and pillows are very comfy and the sheets and linens were plentiful and clean except the bedspread was permanently stained in spots. The shower and bathroom were clean. After turning the AC to high the mustiness was not as noticeable. All in all it was a good stay. If they had given me advance notice of the room change from king to full, I would've rated it higher. However, they did only charge me for one pet.

no good food places close.

Very comfy bed. Staff was friendly. Building is old and needs some love. Pool under renovation. Old carpets. Decent breakfast. Great coffee !

it truly just needs updated, trim in bathroom coming from wall about 3 inches rotting, carpet dirty furniture chipped up and missing corner of dresser,fridge didn’t get real cold and didn’t freeze anything! Pool not open and we were there 5 days and no one was working on it!

Beautiful outside, slightly outdated rooms. Great distance from the track.

It was close to a lot of walking and hiking trails, shopping and food.

Great rate and very nice

Everything was good

I did not like the property because there is no safe space for smokers. I was kick out because I was smoking in the room. I paid my $100 dollars to smoke in the room. Not to be kick out. I am not happy with this place and I will never come back to this Sleep Inn

Great service I made a booking error and they got everything fixed and my money refunded. Thank you so mucj

We we're staying there for a race the next day. The front desk clerk was very friendly and courteous

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Messy. And beds are small.

The bathroom layout is not good.

Firstly I only booked because it had indoor pool when we arrived it was closed nowhere on website or calling in was told about that. The people were nice enough the rooms are very small and outdated needs a lot of work. They kept it clean but it needs updating. We had to change rooms because our first one shower handle broke off and the toilet clogged everytime you used it. Second rooms AC didn’t get really cold it worked but not that great. Definitely charged way too much for what we got. The breakfast is only bagels cereal and a waffle maker. No bedbug evidence no bugs so that was good.

We needed to stay longer than planned and placed a 2nd booking and messed the dates up. The front desk staff had trouble making corrections for me. She called her manager for help and everything was updated. The gave me credit for my overlapping day and was so kind. It really was my mistake but they totally took care of it.

My hotel room door wasn’t locking during my stay here and I only figured it out when I was checking out on my last day there. The bathroom shower was dirty and the drawers of the end tables were sticky. It was gross and unsafe.

Will not stay here again! The entire 2nd floor smelled like Marijuana! The rooms had a smell of mold mildew and a general stinch. The bathroom door frame had rusted out at the bottom and flared out. The staff person on duty was kind and considerate. The breakfast area was ok, not the best.

Everything went well. My room door did not close by itself all the time. The carpet in my room had rips. Room was quiet. Breakfast was good. 24 hour coffee was good. Checkin and out went well.

The hotel was clean and the afternoon clerk that checked me in was wonderful. I should have done more research. After 8pm the weed smell, noise and alcohol went crazy. Apparently this is the party hotel and you can not walk down the hallway without getting buzzed and dodging the trash people set out for housekeeping. People must live there and that’s fine, but they are loud and you can hear them through the whole hotel. Night clerk very loud, I witnessed the people that live there touching all the food for the breakfast bar with no tongs (was reported to the front desk). Nicely located and clean, but would not recommend unless you wanted to party.

First of all my fridge doesn't work. And, the room needs to be updated. But the staff members are very nice and concerned about your issues. The only thing I don't like is smelling marijuana in the hallways and when you sit outside.

Great area. Wonderful price and hot showers!!

They charged us a deposit of two hundred and something dollars on my husbands credit card but during check they had no record of it. The place just seems sketchy when it comes to their deposit policy. At check out we were told the deposit was around one hundred dollars but they charged us double. Probably will never book they again. We will have to wait and see if the deposit is returned to us or not.....

Unexpected $25 pet fee. Carpet was worn.

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Continental breakfast could’ve been better, no eggs, bacon or sausage or grits.

I liked that it was fairly close to the hospital but the walls were thin. The paint on the walls was bad. Poor lighting in the room. Carpets were stained. Door handles were raggedy.