Courtyard Marriott Concord
About Courtyard Marriott Concord
Courtyard Charlotte Concord has accommodations in Concord. This 3-star hotel offers a shared lounge, a 24-hour front desk and free WiFi. The property is non-smoking throughout and is located 2.1 miles from Charlotte Motor Speedway. All rooms come with air conditioning, a flat-screen TV with cable channels, a fridge, a coffee machine, a bath or shower, free toiletries and a desk. Rooms are complete with a private bathroom equipped with a hairdryer, while some accommodations at the hotel also feature a seating area. The rooms have a closet. Guests at Courtyard Charlotte Concord can enjoy an à la carte or an American breakfast. The accommodation offers a business center for guest use. PNC Music Pavilion is 4 miles from Courtyard Charlotte Concord, while Shoppes at University Place is 7.2 miles from the property. Concord Regional Airport is 5.6 miles away.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Luggage storage
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
Guests generally have a positive experience at this hotel, appreciating the cleanliness, comfortable beds, and friendly staff. The location is also a highlight, being close to the race track and other attractions. However, some guests have encountered issues with mold, dated bathrooms, and unpersonable front desk employees.
- Clean and comfortable rooms
- Friendly staff
- Mold spotted in some rooms
- Dated bathrooms and poor lighting
- Unpersonable front desk employees
- No free breakfast or coffee
- 5/5
Convenient location near multiple places. Hotel and rooms were up to par. Staff was really nice.
- 5/5
Exceptional
- 5/5
Our room was super clean, as always. The staff was very helpful and friendly. I’d recommend this property to anyone. Terrific stay!!
- 3/5
Perfect location, welcoming staff, wasy check in and cleanliness up to par
- 5/5
Great hotel, great location. Very clean.
- 2.5/5
Location The outlets did not work properly. The pool was way small . And maid service walked in our room before checkout . I had not even checked out yet . And woke us up . This is not acceptable. Will never stay there again.
- 2.5/5
The outlets did not work properly. The pool was way small . And maid service walked in our room before checkout . I had not even checked out yet . And woke us up . This is not acceptable. Will never stay there again.
- 4/5
Very good
- 5/5
The room was spacious and very clean with super comfy beds. This hotel is super convenient to the Truliant Ampitheater for concerts, which was why we were there. Lots of restaurant and shopping choices very close by. Also very close to the Charlotte Racetrack. Lots of traffic in this area but served us well.
- 1/5
Room was clean , the bed was extremely old & hard. I had the worst nights sleep. No amenities. U have to pay for over priced selective processed pre made breakfast from the bar. Only 5-6 selections of Starbucks , no regular coffee. Rooms are outdated & overpriced w/o amenities.
- 5/5
Yes
- 5/5
Clean room, staff was very friendly
- 4/5
Very good
- 5/5
The stay was great.
- 5/5
Nice, quiet getaway, but still close to shopping and eating areas.
- 3/5
Refrigerator in our room didn’t work.
- 5/5
No free breakfast
- 4/5
clean
- 3/5
This property requires regular maintenance in the rooms. We booked a few rooms in a single-room bathroom, and unfortunately, the light stopped working while we were using the bathroom in the same room. Additionally, the AC wasn’t functioning properly. In the second room, which was handicap accessible, the doorbell wasn’t working either.
- 5/5
Was very clean, and close to where we needed to be. Shopping, for those interested, is very close.
- 5/5
Exceptional
- 4.5/5
Comfortable beds. Nice shower. Towels are rough.
- 4.5/5
Towels are rough.
- 5/5
The location was perfect. I did find the price of a glass of wine to be a little absurd, when you can buy the bottle for under $20.00 ($38.00 for 2 glass of wine).
- 5/5
I did find the price of a glass of wine to be a little absurd, when you can buy the bottle for under $20.00 ($38.00 for 2 glass of wine).
- 4/5
Pool was not heated, other than that it was very nice place to stay and the staff were very nice
- 4/5
Need to update the rooms and elevator
- 4/5
Need to update the rooms and elevator
- 5/5
Very clean and nice staff. The pillows were kind of flat.
- 5/5
Everything seems professionally nice Staffs nice Rooms great Pool was accessible but very cold No breakfast At least free coffee will be okay
- 5/5
Everything seems professionally nice Staffs nice Rooms great Pool was accessible but very cold No breakfast At least free coffee will be okay
- 4/5
Not enough water pressure for good shower!
- 2/5
Disappointing
- 5/5
Great accomodations.
- 5/5
Overall a great hotel! Was in town for business and our team needed to leave another hotel because of serious issues. Was welcomed to Courtyard Marriott with open arms by their friendly and accommodating staff. Updated hotel and rooms. Nice size, comfortable rooms. Great fitness room. Nice bar/restaurant area. Only downside is no free coffee/breakfast in the morning.
- 4/5
Mattresses need to be replaced, room 215. Tub needs to be replaced, water stays in near the drain. The rest of the stay was very good.
- 3/5
Pool was freezing when advertised as heated
- 3/5
Pool was freezing when advertised as heated
- 5/5
The room itself was very nice. The location was perfect. The front desk lady named Nicole was exceptional. I would definitely recommend we will return. Nothing
- 5/5
The room itself was very nice. The location was perfect. The front desk lady named Nicole was exceptional. I would definitely recommend we will return. Nothing
- 5/5
Room was nice with balcony access and some kind if view, parking is slim, property on a slight hill but now bad, neighbors other properties.
- 5/5
We were attending events at the convention centre, location was great. Lots nearby from food to shopping.
- 3/5
Otherwise the hotel has a great lobby, staff was generally nice and helpful. However the lack of staff kept the bistro closed for dinner. Unfortunately Room was spacious
- 3/5
Very thin walls, could hear the neighbour on the phone at 5:30am! Fridge did not work properly.
- 4.5/5
Superb
- 4.5/5
Superb
- 5/5
Jasmine was very friendly and helpful.
- 5/5
The staff were super helpful and accommodating. The room was very clean . The bistro’s food was very good. The Starbucks needs to open a lot earlier.
- 3/5
For my positives: The staff was super nice and helpful. The location was great. The price wasn’t bad either.
- 3/5
For my positives: The staff was super nice and helpful. The location was great. The price wasn’t bad either.
- 3/5
Check in staff was not very friendly & room door was a bit hard to open. It seemed to get stuck a little
- 3/5
Check in staff was not very friendly & room door was a bit hard to open. It seemed to get stuck a little
- 3/5
Room was dated. And spent 2 nights but maid service did not empty garbage. Only made bed.
- 3/5
Room was dated. And spent 2 nights but maid service did not empty garbage. Only made bed.
- 4/5
Was very clean
- 4/5
Was very clean
- 5/5
The front desk staff over the entire weekend was awesome! Very helpful and friendly, especially Jenn…
- 5/5
The front desk staff over the entire weekend was awesome! Very helpful and friendly, especially Jenn…
- 4/5
nice clean room
- 4/5
nice clean room
- 3.5/5
Good
- 4.5/5
The staff was extremely helpful in answering my questions. Also, the location was great! I had no idea that our king room came with a sleeper bed, so that was nice, even though we didn't use it. The hill going back and forth to the Embassy Suites where the convention was. Not like you guys could do anything about that, so take it with a grain of salt. ;)
- 4.5/5
The staff was extremely helpful in answering my questions. Also, the location was great! I had no idea that our king room came with a sleeper bed, so that was nice, even though we didn't use it. The hill going back and forth to the Embassy Suites where the convention was. Not like you guys could do anything about that, so take it with a grain of salt. ;)
- 1.5/5
Comfortable bed, convenient location Cold shower water, bugs in room, outdated television, thin walls,
- 5/5
Everything
- 3.5/5
Great location great service Bed was hard
- 4/5
Clean room and staff member stood out
- 4/5
Clean room and staff member stood out
- 5/5
Nice
- 5/5
Nice
- 4/5
The bed was to hard
- 5/5
Receptionist was very polite
- 5/5
I enjoyed my stay. I just pool was a little warmer to get into.
- 4/5
It was ok. Got the 1/2 size room due to the mechanical room. If we were going to be staying longer…we would requested another room
- 4/5
It was ok. Got the 1/2 size room due to the mechanical room. If we were going to be staying longer…we would requested another room
- 5/5
Only stayed one night, but the staff was pleasant and very helpful.
- 5/5
Only stayed one night, but the staff was pleasant and very helpful.
- 5/5
Cleanliness and pleasant staff
- 2.5/5
Wonderful staff and clean The bed was not comfortable it was hard and I barely rested. I just feel like for the price I paid for one night that the bedding would be more accommodating.
- 2.5/5
The staff was very friendly and helpful My room had bugs.
- 5/5
I enjoyed my stay like always
- 5/5
I enjoyed my stay like always
- 5/5
Clean room. Friendly front desk worker.
- 5/5
Clean room. Friendly front desk worker.
- 4/5
As expected
- 4/5
As expected
- 5/5
I was first created by your wonderful host Nicole. She really made me feel at home as well as welcomed. The price on booking was almost 30 dollars less than what I was charged. Didn't expect that much of a difference.
- 4.5/5
Prices on the food in lobby were too high.
- 3.5/5
Clean, spacious room, kettle/coffee machine available in the room. Small indoor pool available. The AC/heater is extremely loud. I turned it on during the night, but I could not sleep, so I had to turn it off and was almost freezing in the room. If you need AC during night, you better go somewhere else. Breakfast not like in regular restaurants, but more like fast-food style. Some restaurants are in walking distance, but the main road can be crossed only if you have some luck (during the night impossible, i.e. you need Uber for 500 m, which is ridiculous).
- 4/5
The staff was good. Got my morning coffee from the restaurant before they opened. I was in a rush to leave and they hooked me up.
- 4/5
The staff was good. Got my morning coffee from the restaurant before they opened. I was in a rush to leave and they hooked me up.
- 5/5
Great stay
- 5/5
Great stay
- 5/5
Everything was great !!
- 5/5
Everything was great !!
- 4/5
$1000+ for 4 nights and not only is breakfast not provided, but not even free coffee. Will never consider Marriott again.
- 4/5
$1000+ for 4 nights and not only is breakfast not provided, but not even free coffee. Will never consider Marriott again.
- 1/5
If you want a comfortable night sleep. I wouldn’t stay here. Very poor mattress quality. My spouse and I booked a few days stay there and woke up with back pain after sleeping on these mattresses every morning. Each morning was worse. I do not have a back issue. It was so bad I checked out early despite being offered a room change with the same mattress quality.
- 1/5
If you want a comfortable night sleep. I wouldn’t stay here. Very poor mattress quality. My spouse and I booked a few days stay there and woke up with back pain after sleeping on these mattresses every morning. Each morning was worse. I do not have a back issue. It was so bad I checked out early despite being offered a room change with the same mattress quality.
- 3/5
Great stay. AC units outdated and loud.
- 3/5
Great stay. AC units outdated and loud.
- 4.5/5
For the price ,there was no free breakfast
- 3/5
Room 416 was smoking cannabinoids my entire stay. It really smelled
- 3/5
Room 416 was smoking cannabinoids my entire stay. It really smelled
- 5/5
Clean and quiet. No issues
- 5/5
Clean and quiet. No issues
- 5/5
Had an issue at check in. The young man at desk did a Wonderfull job taking care of issue! Great staff!
- 5/5
Had an issue at check in. The young man at desk did a Wonderfull job taking care of issue! Great staff!
- 5/5
Everything was lovely, the front desk associate Nicole went over and beyond for my Mother and I, as I misplaced my wallet. The room was extremely spacious and bed was super comfortable.
- 5/5
Everything was lovely, the front desk associate Nicole went over and beyond for my Mother and I, as I misplaced my wallet. The room was extremely spacious and bed was super comfortable.
- 5/5
Just liked it
- 5/5
Just liked it
- 4/5
Staff was nice,parking was a pain on Friday night but overall a good place to stay.
- 4/5
Staff was nice,parking was a pain on Friday night but overall a good place to stay.
- 2/5
Air condition and heat was broke in room. They could care less, had to wait for ever to check in no one in front of me. Breakfast no choices unless you want a doughnut or an egg really. Staff kinda lazy in my option not real friendly like most places we stay.
- 2/5
Air condition and heat was broke in room. They could care less, had to wait for ever to check in no one in front of me. Breakfast no choices unless you want a doughnut or an egg really. Staff kinda lazy in my option not real friendly like most places we stay.
- 2/5
Being woke up the first morning by mail employee stating he needed to check the refrigerator at 9 AM. I told him it was fine and I wasn’t dressed. Then he comes back within five minutes to say he needs to check the balcony once again I told him no I wasn’t dressed made me feel very uncomfortable. Also inconvenient being woke about my sleep two times the only positive thing I can say is the young lady at the front desk and the lady working at the breakfast area are both very sweet. Also, the rooms are pretty outdated.
- 2/5
Being woke up the first morning by mail employee stating he needed to check the refrigerator at 9 AM. I told him it was fine and I wasn’t dressed. Then he comes back within five minutes to say he needs to check the balcony once again I told him no I wasn’t dressed made me feel very uncomfortable. Also inconvenient being woke about my sleep two times the only positive thing I can say is the young lady at the front desk and the lady working at the breakfast area are both very sweet. Also, the rooms are pretty outdated.
- 5/5
Clean rooms.. TV’s are outdated
- 5/5
Clean rooms.. TV’s are outdated
- 5/5
Yes too both area being very good. Meal was pricey but convenient.
- 5/5
Yes too both area being very good. Meal was pricey but convenient.
- 3/5
Bathroom wasn’t the cleanest in corners
- 3/5
Bathroom wasn’t the cleanest in corners
- 5/5
Floor was damp near the ac
- 5/5
Floor was damp near the ac
- 5/5
Our stay was excellent.
- 5/5
Our stay was excellent.
- 5/5
This property was warm and inviting. The room was spacious and clean. The view wasn't amazing. But we got to stay on the top floor.
- 5/5
This property was warm and inviting. The room was spacious and clean. The view wasn't amazing. But we got to stay on the top floor.
- 4/5
Customer service was excellent. Location was convenient for eating out and shopping. The king size bed was okay. Not the most comfortable mattress. The room was clean and spacious.
- 4/5
Customer service was excellent. Location was convenient for eating out and shopping. The king size bed was okay. Not the most comfortable mattress. The room was clean and spacious.
- 4/5
.
- 4/5
.
- 2/5
There was mold in the bathroom, and our mini refrigerator ended up breaking while there so we had to throw out food we had planned on eating. It was not nearly as clean as other Marriott’s we have stayed at previously stayed at. The entire hotel smelled like marijuana and there was always water in the floor near the elevator. The ice machine in the hallway was also broken.
- 2/5
There was mold in the bathroom, and our mini refrigerator ended up breaking while there so we had to throw out food we had planned on eating. It was not nearly as clean as other Marriott’s we have stayed at previously stayed at. The entire hotel smelled like marijuana and there was always water in the floor near the elevator. The ice machine in the hallway was also broken.
- 5/5
Great place to stay, clean, very comfortable and friendly staff.
- 5/5
Great place to stay, clean, very comfortable and friendly staff.
- 3/5
My room had a very strong odor and that odor was urine. Did not want to make a big fuss because I had to be there all weekend. But from my experience I would not stay there again just because of that. Staff was awesome and friendly. Bummer there was not a comp breakfast or anything especially for the room rates. Def disappointed. I should have requested another room but it was a long travel day and did not want to make a huge fuss
- 3/5
My room had a very strong odor and that odor was urine. Did not want to make a big fuss because I had to be there all weekend. But from my experience I would not stay there again just because of that. Staff was awesome and friendly. Bummer there was not a comp breakfast or anything especially for the room rates. Def disappointed. I should have requested another room but it was a long travel day and did not want to make a huge fuss
- 5/5
Good
- 5/5
Good
- 4/5
Conveniently located near racetrack.
- 4/5
Conveniently located near racetrack.
- 1/5
No checkin agent
- 1/5
No checkin agent
- 5/5
This is one of the best Courtyards I have visited. Great location and friendly staff are one of the primary reasons for my allegiance to Marriott.
- 5/5
This is one of the best Courtyards I have visited. Great location and friendly staff are one of the primary reasons for my allegiance to Marriott.
- 5/5
The stay was good for what we were going for. Although, I believe it would of been even better if they had a hot tub.
- 5/5
The stay was good for what we were going for. Although, I believe it would of been even better if they had a hot tub.
- 2/5
The pillows were terrible and beds were rock hard. Our bed also sunk in the middle.
- 2/5
The pillows were terrible and beds were rock hard. Our bed also sunk in the middle.
- 5/5
The only real downside was breakfast. While the staff was also friendly, the setup felt a bit disorganized, and the price seemed high for the quality and variety offered. That said, I’d absolutely return – the friendly service, comfort, and cleanliness made it a great stay, and I would just pass on the breakfast.
- 5/5
The only real downside was breakfast. While the staff was also friendly, the setup felt a bit disorganized, and the price seemed high for the quality and variety offered. That said, I’d absolutely return – the friendly service, comfort, and cleanliness made it a great stay, and I would just pass on the breakfast.
- 2/5
This hotel makes a big deal about the comfort of their beds which is why we chose it, however, the bed was sub par at best. The mattress was extremely hard and it looked like it had a mattress pad over top to try and cover up the quality. It didnt help. We were in town for a concert and got back to the hotel late. There was nothing else open and I wanted to purchase a candy bar and a drink from the market and i wasnt told the price just to insert my card. When i checked my bank i was charged more than $10 for just the two small items. The lady at the counter was not very friendly about it. If i come back ill probably choose one of the other hotels that are basically in your parking lot.
- 2/5
This hotel makes a big deal about the comfort of their beds which is why we chose it, however, the bed was sub par at best. The mattress was extremely hard and it looked like it had a mattress pad over top to try and cover up the quality. It didnt help. We were in town for a concert and got back to the hotel late. There was nothing else open and I wanted to purchase a candy bar and a drink from the market and i wasnt told the price just to insert my card. When i checked my bank i was charged more than $10 for just the two small items. The lady at the counter was not very friendly about it. If i come back ill probably choose one of the other hotels that are basically in your parking lot.
- 4/5
We stayed at the property to go to a concert in the area. It was very convenient and easy to get to the venue. Check in was very pleasant. The room was spacious and clean. The pillows were small and not comfortable, I would recommend bringing your own. The hotel does not have a free breakfast but they do have Starbucks coffee and some pastries for sell. It would be nice to at least have free coffee to get the day started. There is a small coffee pot in the room. Overall a good value
- 4/5
We stayed at the property to go to a concert in the area. It was very convenient and easy to get to the venue. Check in was very pleasant. The room was spacious and clean. The pillows were small and not comfortable, I would recommend bringing your own. The hotel does not have a free breakfast but they do have Starbucks coffee and some pastries for sell. It would be nice to at least have free coffee to get the day started. There is a small coffee pot in the room. Overall a good value
- 2/5
I stayed two different times and the rooms smelled like pee on the third floor
- 2/5
I stayed two different times and the rooms smelled like pee on the third floor
- 3/5
Everything was great except they ran out of coffee at 8am on our checkout date. A Starbucks without coffee isn’t much. Otherwise nice
- 3/5
Everything was great except they ran out of coffee at 8am on our checkout date. A Starbucks without coffee isn’t much. Otherwise nice
- 2/5
I stayed here twice. I was given room 305 but couldn’t step in the room because the smell of urine was so strong. I was then moved to room 705 where the air conditioner barely kept the room 74 degrees. The second time I was given room 315 which after airing it out all day the smell of yarn was so strong. I couldn’t stay there after two days. I again was moved up to 715 where the air conditioner was better, but still could not cool entire room. A real big disappointment for a Marriott property. The staff was outstanding. Everyone I interacted with was more than pleasant and they tried really hard to make it better.
- 2/5
I stayed here twice. I was given room 305 but couldn’t step in the room because the smell of urine was so strong. I was then moved to room 705 where the air conditioner barely kept the room 74 degrees. The second time I was given room 315 which after airing it out all day the smell of yarn was so strong. I couldn’t stay there after two days. I again was moved up to 715 where the air conditioner was better, but still could not cool entire room. A real big disappointment for a Marriott property. The staff was outstanding. Everyone I interacted with was more than pleasant and they tried really hard to make it better.
- 5/5
Great hotel on a larger roadtrip. We stayed here to break up a longer drive. It was perfect for our family of three. It is also a great area to stop overnight. There are a lot of restaurants and a large mall. Highly recommend!
- 5/5
Great hotel on a larger roadtrip. We stayed here to break up a longer drive. It was perfect for our family of three. It is also a great area to stop overnight. There are a lot of restaurants and a large mall. Highly recommend!
- 4/5
My stay was good. I didn't like where the tv sits, it pulls out but is not fully visible from the bed. For the most part the stay was good .
- 4/5
My stay was good. I didn't like where the tv sits, it pulls out but is not fully visible from the bed. For the most part the stay was good .
- 1/5
Bath towel was in bathroom did not have room cleaned
- 1/5
Bath towel was in bathroom did not have room cleaned
- 4/5
The AC unit in room 405 sounds like a thrashing machine when running. I realize its 90 + degrees outside but had to turn the unit to 68 deg. to be cool enough to sleep. This created a damp feeling to the room by AM
- 4/5
The AC unit in room 405 sounds like a thrashing machine when running. I realize its 90 + degrees outside but had to turn the unit to 68 deg. to be cool enough to sleep. This created a damp feeling to the room by AM
- 3/5
Room was not clean,lighting in bathroom especially horrible, Exterior key card broken , causing people to prop open definitely a security risk. No free Coffee !
- 3/5
Room was not clean,lighting in bathroom especially horrible, Exterior key card broken , causing people to prop open definitely a security risk. No free Coffee !
- 5/5
The staff were super friendly
- 5/5
The staff were super friendly
- 4/5
Safe place to stay, very lit parking
- 4/5
Safe place to stay, very lit parking
- 5/5
Cleanliness was top tier. Comfortab
- 5/5
Cleanliness was top tier. Comfortab
- 5/5
Location and the cleanliness of the hotel was amazing.
- 5/5
Location and the cleanliness of the hotel was amazing.
- 5/5
Overall was good. The Parking 🅿️ lot should have an ALoft sign so people would know where to park
- 5/5
Overall was good. The Parking 🅿️ lot should have an ALoft sign so people would know where to park
- 3/5
The property though clean overall, needs to be refurbished. My room had a strong unpleasant smell. There was also an ordor from the sink whenever the taps were running.
- 3/5
The property though clean overall, needs to be refurbished. My room had a strong unpleasant smell. There was also an ordor from the sink whenever the taps were running.
- 5/5
The staff at the hotel were amazing. I interacted with the front desk clerk as well as the bar/kitchen staff and they were really great.
- 5/5
The staff at the hotel were amazing. I interacted with the front desk clerk as well as the bar/kitchen staff and they were really great.
- 5/5
The staff was attentive, polite and knowledgeable. Made sure to offer us water bottles as well.
- 5/5
The staff was attentive, polite and knowledgeable. Made sure to offer us water bottles as well.
- 5/5
Stay was pleasant. Room & property were nice. Staff was helpful.
- 5/5
Stay was pleasant. Room & property were nice. Staff was helpful.
- 5/5
Great stay!! Happy customer!’
- 5/5
Great stay!! Happy customer!’
- 4/5
Fine
- 4/5
Fine
- 5/5
Clean room, quick access to elevators and ice machine, and swift check in and out process.
- 5/5
Clean room, quick access to elevators and ice machine, and swift check in and out process.
- 5/5
Room was ready at like 930 am was aweosme we got there early
- 5/5
Room was ready at like 930 am was aweosme we got there early
- 5/5
Convenient… close to everything
- 5/5
Convenient… close to everything
- 5/5
The Hotel was very clean. The room was in top order. The bed was very comfortable. Big Shout out To Jasmine and Nicole. They were so nice and very helpful.
- 5/5
The Hotel was very clean. The room was in top order. The bed was very comfortable. Big Shout out To Jasmine and Nicole. They were so nice and very helpful.
- 5/5
Hotel guest service was wonderful. I will stay there again
- 5/5
Hotel guest service was wonderful. I will stay there again
- 5/5
This is a great place to stay when going to the PNC Pavillion. It’s clean and the staff is friendly.
- 5/5
This is a great place to stay when going to the PNC Pavillion. It’s clean and the staff is friendly.
- 5/5
Very nice
- 5/5
Very nice
- 3/5
There was no major issues, during my stay. We had 2 rooms and one has an extremely loud air conditioner. Also, we ordered breakfast at the bistro and waited at least 20 minutes before cancelling our order. We had to get to a graduation and it was clear we would not be getting our food anytime soon. 3 people before us had ordered & were also still waiting. There was one person working up front and only one cooking in the back. This was extremely frustrating. We thought it would save time by ordering at the hotel when in fact we waited so long for food we didn’t get and we ended up not having time to stop anywhere else.
- 3/5
There was no major issues, during my stay. We had 2 rooms and one has an extremely loud air conditioner. Also, we ordered breakfast at the bistro and waited at least 20 minutes before cancelling our order. We had to get to a graduation and it was clear we would not be getting our food anytime soon. 3 people before us had ordered & were also still waiting. There was one person working up front and only one cooking in the back. This was extremely frustrating. We thought it would save time by ordering at the hotel when in fact we waited so long for food we didn’t get and we ended up not having time to stop anywhere else.
- 5/5
Location and walking trail availability.
- 5/5
Location and walking trail availability.
- 5/5
Everything was perfect from the cleanliness to the bar
- 5/5
Everything was perfect from the cleanliness to the bar
- 4/5
Location
- 4/5
Location
- 5/5
wonderful, clean room
- 5/5
wonderful, clean room
- 4/5
Hotel area had plenty around it to do & places to eat. Hotel was clean & easy to get to from highway. Our neighbors were up until after 4am talking which was annoying but muffled enough that it only woke me sporadicly. Area seemed safe and parking was easy.
- 4/5
Hotel area had plenty around it to do & places to eat. Hotel was clean & easy to get to from highway. Our neighbors were up until after 4am talking which was annoying but muffled enough that it only woke me sporadicly. Area seemed safe and parking was easy.
- 5/5
- 5/5
I traveled from Philly and needed some rest. The courtyard was the perfect spot. I love the cleanliness of the building and my room. Staff was very quick and had great customer service. My floor was quiet. I will stay here again whenever I come back in town. Thank y’all for the wonderful experience.
- 5/5
The hotel room was very nice, clean & spacious. The staff was also very friendly, helpful & accommodating. I will definitely be returning back to stay again. Thank you!
- 4/5
Hotel overall was great. However, we chose to have breakfast at the hotel. On a scale of one to five stars. The restaurant gets no stars. The service was great but the food was horrible!
- 1/5
Stain on sheets Cracked sinks Floor not vacuumed
- 5/5
Great hotel
- 5/5
Everything was good.
- 5/5
Easy to find, friendky staff, comfy beds
- 5/5
Clean, quiet, and comfortable
- 4/5
Great stay.
- 4/5
Traveling for business. Great area to stay.Hotel is very nice and room was neat and clean. Will definitely stay here again for travels.
- 5/5
Good places
- 4/5
Front desk staff were friendly and quite tolerant of our large group. Loved the water available in the lobby. However the bed was very uncomfortable and the room looked a bit dinged up. Should consider adding a mirror somewhere else in the room outside of the bathroom in order to make it easier for multiple people getting ready for the day at once.
- 5/5
Good place to stay in Concord, ask for a balcony room!
- 5/5
Great location and price.
- 4/5
Awesome
- 5/5
Great hotel
- 5/5
Plenty of restaurants to choose from. Easy excess to the interstate
- 5/5
1009
- 5/5
Great staff.
- 3/5
It was an ok stay. Beds were very firm. Location is very good but it just wasn’t a cozy comfortable hotel stay. It felt very cheap.
- 5/5
Very friendly staff
- 5/5
Everything
- 1/5
They say they have a Restaurant and bar it’s just cafeteria with pour service. $14 breakfast no better than the free breakfast at hotels for half the price.
- 5/5
The Continental breakfast was good, and property well kept.
- 5/5
Stayed for five days my stay was excellent close to everything. The staff was amazing
- 3/5
Room could have been cleaner. A/C wasn’t working well.
- 5/5
The location was perfect and the lighting was great.
- 5/5
Both receptionist were unfriendly, not a great first impression. Complimentary water should have been offered at check in like to other guests. Again, there’s no second chance for the first impression. Great rooms. Very clean.
- 4/5
only complaint was noisy A/C. reported it to desk. Sounded like fan motor was going out.
- 3/5
The hotel staff was very nice but the AC unit was extremely loud and needs to be replaced. We asked but was told they have a bunch that was and maintenance has tried to fix them. The bed was extremely hard.
- 3/5
The sheets felt like sand paper
- 2/5
Parking & noise was terrible!
- 2/5
The room I reserved on Hotels.com was for a king size bed. When we arrived they said we reserved 2 queens although I had the receipt that was emailed to me that verified a king bed. The attendant was very nice and accommodated us. She said that 3rd party vendors (Hotels.com) always do this...
- 3/5
Bed was not good and couch had huge rip in front seam.
- 4/5
Overall it was clean, staff was friendly, the only bad thing was the air conditioner was rather loud
- 5/5
Awesome
- 5/5
Great hospitality. Very clean.
- 4/5
Great little spot. People were friendly. Great common area with food and drink
- 5/5
Customer service was helpful and friendly. Room was very clean
- 4/5
Service was great , room was clean and everything in working order. Bed was extremely uncomfortable. Mattress was very hard and sleep was terrible. That is my only complaint about our stay .
- 5/5
The property room had a weird smell throughout. Also there was a lost signal and I had no tv for the last night. It was quite disappointing.
- 5/5
I have stayed in Marriott several times because i enjoyed my stay.
- 4/5
Stayed 3 nights and enjoyed our visit
- 5/5
Convenient, close to ZMax raceway. And places to eat.
- 5/5
Scx
- 1/5
The staff was horrible , my room was switched 3 times, fridge didn’t work , st tub was rusted , manager told me she would call the police and have me put out with my kids at night because I complained that my fridge didnt work , I asked her the reason she said just because she could she didn’t need a reason her name is Chanel T. He manager name is Jarrell or Jared but I wasn’t able to speak to him , my kids were afraid all night thinking the police was gonna put us out absolutely horrible service we are traumatized
- 4/5
This is a nice property. Convenient to restaurants, the mall, and the interstate.
- 3/5
Mattress was old and seemed outdated. Parking lot is small and a bit hard to negotiate.