Towneplace Suites Columbia Northwest/Harbison
About Towneplace Suites Columbia Northwest/Harbison
Located in Columbia, TownePlace Suites by Marriott Columbia Northwest/Harbison provides air-conditioned rooms with free WiFi. The property is around 10 miles from South Carolina State Museum, 10 miles from EdVenture Children's Museum and 11 miles from Columbia Museum of Art. Mcintire Joint National Guard Base is 27 miles from the hotel and Riverbank Zoo is 8.5 miles away. Selected rooms include a kitchenette with a fridge, a dishwasher and an oven. The hotel offers a buffet or American breakfast. Colonial Life Arena is 11 miles from TownePlace Suites by Marriott Columbia Northwest/Harbison, while Robert Mills House and Gardens is 11 miles away. Columbia Metropolitan Airport is 12 miles from the property.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- Café / coffee shop
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Pet friendly
- Wheelchair accessible
- Public transit access
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
The hotel reviews are mixed, with guests praising the cleanliness, comfort, and friendly staff, but also expressing dissatisfaction with the breakfast, noise levels, and maintenance issues. Some guests had issues with their rooms not being ready or cleaned, and a few mentioned problems with additional charges and unresponsive management.
- Clean and comfortable rooms
- Friendly and helpful staff
- Poor breakfast quality and variety
- Noise from highway and other guests
- 5/5
Everything was good and the breakfast was the best
- 5/5
I enjoyed my stay! Staff greeted me coming or going, willing to help if I had a question or needing anything. I plan to stay again the next time I'm in town.
- 5/5
The room and hotel lobby were pretty clean. The kitchen in the room had almost everything you need to make meals. They have a complimentary breakfast every morning that was actually pretty good. They have some kind of eggs, sometimes bacon and sometimes sausage, 3 different types of cereal, waffles, bagels, muffins and some fruit, juices and milk. The only thing I would say they need to work on, is to explain to customers the charges that will hit their card and how much. They have a “incidental” hold they put on your card ($20 per night) and also if you have a pet, that’s $60 for up to 2 dogs per week. Other than that, the staff was great from the front desk, to the maintenance to housekeeping. Everyone was very helpful and nice. I’d definitely stay there again.
- 4/5
Deloris was amazing at check in!
- 5/5
Friendly staff, kitchenette, continental breakfast
- 3/5
I don’t expect anything great with the free breakfast but this one is the saddest I have seen. The eggs were not good and there was not a lot else to choose from. I do not think they had it all out even though it was an hours after the scheduled start.
- 5/5
The staff at this location are absolutely phenomenal! They are very polite, welcoming, friendly, and shows great care towards the welfare and experience of their guests. This is my second time being at this location and the service and overall customer experience only got better! The is the place to be if you are ever in that area!
- 3/5
TV in 1st room did not work, however the staff accommodated me and my wife by putting us in a nearby room.
- 4/5
Breakfast was not great. The front desk told us when we checked in that breakfast started at 6 AM on week days. Both my husband and I made a mental note of it. We went down at 6:15 and the breakfast attendant told us that it did not start til 6:30. We waited. Coffee was awful - must have sat in pot all night. Grits were cold. Containers that contained nuts, choc. chips, etc. were almost empty and looked very dirty. Bacon was not cooked enough. Attendant was nice but did not seemed to have been trained. Front desk attendant in the AM was not friendly at all. She seemed annoyed that I wanted help. I gave her the key - she tossed it in the box. I told her there were a couple of problems that I wanted to report. One was the shelf in the shower that was falling and the front of cabinet holding the bathroom sink looks terrible. She did not take note of any of this. Entrance needs better signage. We didn't realize it was the entrance. We drove all the way around the property and decided that that was the only possible entry. There was no "Do not disturb" sign to put on the door.
- 4/5
Breakfast was not great. The front desk told us when we checked in that breakfast started at 6 AM on week days. Both my husband and I made a mental note of it. We went down at 6:15 and the breakfast attendant told us that it did not start til 6:30. We waited. Coffee was awful - must have sat in pot all night. Grits were cold. Containers that contained nuts, choc. chips, etc. were almost empty and looked very dirty. Bacon was not cooked enough. Attendant was nice but did not seemed to have been trained. Front desk attendant in the AM was not friendly at all. She seemed annoyed that I wanted help. I gave her the key - she tossed it in the box. I told her there were a couple of problems that I wanted to report. One was the shelf in the shower that was falling and the front of cabinet holding the bathroom sink looks terrible. She did not take note of any of this. Entrance needs better signage. We didn't realize it was the entrance. We drove all the way around the property and decided that that was the only possible entry. There was no "Do not disturb" sign to put on the door.
- 5/5
could here I-26 traffic
- 4/5
Front desk greeting Price
- 4/5
Price
- 4.5/5
Needed a Kitchenette
- 4.5/5
Needed a Kitchenette
- 3/5
But all of the conservative regulars. I guess it's just cultural.
- 2/5
TV didn't work. Took a couple of days to get it fixed. Asked for room cleaning service. Took a couple of days and had to ask twice. No soap in shower dispenser. Left a note, but it was ignored.
- 2/5
TV didn't work. Took a couple of days to get it fixed. Asked for room cleaning service. Took a couple of days and had to ask twice. No soap in shower dispenser. Left a note, but it was ignored.
- 3/5
We had 2 rooms at this hotel for the night and both bathrooms didn't have hot water in the sink. The kitchen was dirty in one of the rooms, there was grease all over the stove and counter.
- 5/5
Everything was great
- 5/5
It was fresh
- 3/5
We were unable to get the TV to work and could not find any instructions on how to resolve. There wasn’t an ice bucket in the room. The room temperature was set on 61 blowing at the highest setting which was too cold considering it was only in the upper 50’s outside. The breakfast was also subpar.
- 5/5
Exceptional
- 4/5
Room had a peculiar smell to it, the iron had thick buildup soleplate stain, and the iron board cover were very filthy. This is my 4th time staying here seems like it's gotten worse from previous stays. But I will come back due to the convenience of the area location.. Hopeful it get better again from this review..
- 5/5
They had a kitchen with full size fridge, dishwasher, two eyed stove top, microwave etc all the fixings for a studio apartment either a comfy sofa and spacious desk with plenty of storage! The kick back thing on the door for safety.
- 5/5
They had a kitchen with full size fridge, dishwasher, two eyed stove top, microwave etc all the fixings for a studio apartment either a comfy sofa and spacious desk with plenty of storage! The kick back thing on the door for safety.
- 2/5
Breakfast wasn't great. The bed was on the floor
- 4/5
Breakfast was not ready at advertised time; An hour before breakfast was to end there was no food. When there was food the amount was skimpy.
- 0.5/5
Never got to stay , the room was unavailable and I have yet to receive a refund
- 2.5/5
Passable
- 5/5
Wish the mobile key worked but otherwise wonderful.
- 5/5
everything was good
- 5/5
Exceptional
- 3/5
Large room with basically a full kitchen and a dining area. So room space was good. Breakfast was horrible including the coffee. Even it being complimentary it still wasn’t worth it. Everything else was average,
- 5/5
Great service ? 9
- 5/5
Great service
- 5/5
Exceptional
- 3.5/5
Did not go to the breakfast as we got in late and slept in. The room itself was clean and comfortable. The staff was friendly. However, the facilities overall appeared worn and in need of repair or upgrade. Carpets were dirty and needed vacuuming. Despite the staff being friendly, the one member was training and it took a while to get checked in; it was late and we were tired. Free waters and snacks were not offered but waters given when I asked.
- 3.5/5
Did not go to the breakfast as we got in late and slept in. The room itself was clean and comfortable. The staff was friendly. However, the facilities overall appeared worn and in need of repair or upgrade. Carpets were dirty and needed vacuuming. Despite the staff being friendly, the one member was training and it took a while to get checked in; it was late and we were tired. Free waters and snacks were not offered but waters given when I asked.
- 5/5
For this peice point i doubt you can find a hotel with better amenities
- 5/5
For this peice point i doubt you can find a hotel with better amenities
- 3/5
Pleasant
- 4/5
Roomy Bed saggy
- 4/5
Roomy Bed saggy
- 3.5/5
Overall the stay was comfortable. The breakfast and the location was a plus. The problem was not getting room service for our complete stay. We had to ask for more towels but had to take the dirty ones to the front desk We had to pile the trash we used grocery bags in our room, I didn't like leaving it that way. No staff knew how to fix the TV, we figured it out on the 2nd night
- 4.5/5
Great stay! Everything was great!
- 3.5/5
When i came to check in that there system was down and i couldn't check in so i had to pay out of pocket again for the nights that ive already had paid for. What they need to do is go ahead and make portfolio for all the guess that are checking in so something like this would never happen again. Just because i booked with a 3rd party i still should have been able to check in, this is unsatisfied the hotel was already paid and i need my refund back.
- 5/5
Yes the room was super clean
- 5/5
Yes the room was super clean
- 4.5/5
The room appeared clean and smelled clean The computer system was down and caused some minor confusion The lobby floors did not appear clean Our room had some visible wear in the bathroom from water The bed was okay but a little firm
- 4/5
Hot plates weren’t working for breakfast, no one’s fault. Things happen. Still had waffles, oatmeal, muffins, bagels and cereal. Would definitely stay here again!
- 4/5
Hot plates weren’t working for breakfast, no one’s fault. Things happen. Still had waffles, oatmeal, muffins, bagels and cereal. Would definitely stay here again!
- 4.5/5
the room was extremely comfortable and clean! staff were nice and their breakfast was great.
- 2/5
Had cockroaches in the kitchen and bathroom. Did move us the next day. Breakfast was never hot and not a wide selection
- 2/5
Had cockroaches in the kitchen and bathroom. Did move us the next day. Breakfast was never hot and not a wide selection
- 5/5
The room is extremely pleasant, well maintained, and very clean. The bed is comfortable, and the atmosphere creates a real sense of rest. The breakfast is very good, with nice options to start the day. Excellent for a peaceful stay.
- 4/5
Nice place. Could’ve had more options at breakfast
- 4/5
Nice place. Could’ve had more options at breakfast
- 3/5
It was weird that they had signs at breakfast to not eat too much so other people will have good.
- 3/5
It was weird that they had signs at breakfast to not eat too much so other people will have good.
- 4/5
Very nice front desk personnel
- 4/5
Very nice front desk personnel
- 4/5
Easily check in and check out. Good location. Comfortable room. The breakfast was not the greatest.
- 5/5
Good location, ease of reservation, good breakfast. Traffic in and out of lication
- 5/5
Nice and clean I liked it
- 0.5/5
My reservation was canceled , so wasn't able to give you an answer, I am sure your suites are very nice, I have stayed with you before,,thanks for asking
- 5/5
Nice people, clean, and comfortable.
- 5/5
Nice people, clean, and comfortable.
- 1.5/5
The room itself was clean and comfortable. I was double charged after checkout. I contacted the front desk and was told the manager would process a refund within 24 hours after I sent my credit card information. After a full week, I still had not received the refund. I eventually had to contact Booking.com to resolve the issue. This experience was frustrating, and the front desk handling of the situation felt unprofessional.
- 5/5
Everything was good
- 3.5/5
Only one night here but was good and comfortable Breakfast could have been a bit better
- 5/5
Clean room, nice staff, easy check in. Side of the hotel where dogs can use is unfortunately full of trash, but that’s visitors fault not staff. Maybe placing a big trash can out there will limit people from using the ditch as trash?
- 5/5
Clean room, nice staff, easy check in. Side of the hotel where dogs can use is unfortunately full of trash, but that’s visitors fault not staff. Maybe placing a big trash can out there will limit people from using the ditch as trash?
- 5/5
Love this place 3rd time staying
- 5/5
Love this place 3rd time staying
- 5/5
Everything was great
- 5/5
Other than a power outage and resulting fire alarm in the middle of the night that hotel staff can't do anything about, This hotel was great. Perfect for my week of work in Columbia.
- 5/5
Other than a power outage and resulting fire alarm in the middle of the night that hotel staff can't do anything about, This hotel was great. Perfect for my week of work in Columbia.
- 4/5
Lobby and halls were dirty.
- 4/5
This was a clean, comfortable hotel stay. Friendly staff. But, it was so close to the interstate, that the noise from the traffic kept us up, off and on, throughout the night. This hotel needs better windows to block the noise.
- 4/5
This was a clean, comfortable hotel stay. Friendly staff. But, it was so close to the interstate, that the noise from the traffic kept us up, off and on, throughout the night. This hotel needs better windows to block the noise.
- 4/5
Room was clean, staff was friendly. Breakfast was a complete bust though. That alone would be the only reason we wouldn’t come back. 1 out of 10 for breakfast and everything else 9/10.
- 4/5
Room was clean, staff was friendly. Breakfast was a complete bust though. That alone would be the only reason we wouldn’t come back. 1 out of 10 for breakfast and everything else 9/10.
- 5/5
Cleam
- 5/5
Cleam
- 5/5
Very friendly staff and a good amount of breakfast options.
- 5/5
Very friendly staff and a good amount of breakfast options.
- 4/5
The room was great!
- 4/5
The room was great!
- 5/5
Nice room with convenience of full kitchen. Only stayed for one night but pleased with our stay.
- 5/5
Nice room with convenience of full kitchen. Only stayed for one night but pleased with our stay.
- 5/5
The staff was great our rooms were very clean..
- 5/5
The staff was great our rooms were very clean..
- 2/5
The room was not really clean, there was no toilet paper in the bathroom. Breakfast said it was at 6:30, and it was still not out at almost seven. The person doing the breakfast was rude about it, and just wanted to sit down and do nothing, In her words.
- 2/5
The room was not really clean, there was no toilet paper in the bathroom. Breakfast said it was at 6:30, and it was still not out at almost seven. The person doing the breakfast was rude about it, and just wanted to sit down and do nothing, In her words.
- 5/5
Amazing and helpful staff
- 5/5
Amazing and helpful staff
- 4/5
Easy check in and check out. My stay was 5 nights. Breakfast was slow service, Twice no coffee or hot dishes.
- 4/5
Easy check in and check out. My stay was 5 nights. Breakfast was slow service, Twice no coffee or hot dishes.
- 5/5
Very nice property
- 5/5
Very nice property
- 4/5
Convenient location for restaurants and stores.
- 4/5
Convenient location for restaurants and stores.
- 5/5
Friendly !!
- 5/5
Friendly !!
- 5/5
Love this place will stay again
- 5/5
Love this place will stay again
- 5/5
Clean
- 5/5
Clean
- 5/5
Clean
- 5/5
We were hitting up Lake Murray on our way to Folly Beach and stayed here and we uad a very nice experience. Both check-in and check-out were very easy and everyone was nice & polite. Our room was clean and bigger than most hotel rooms and price was decent. There were multiple good food and brewery choices right by us and it was only about a 12 min drive the lake. If we were in the area, we would stay here again for sure!
- 5/5
We were hitting up Lake Murray on our way to Folly Beach and stayed here and we uad a very nice experience. Both check-in and check-out were very easy and everyone was nice & polite. Our room was clean and bigger than most hotel rooms and price was decent. There were multiple good food and brewery choices right by us and it was only about a 12 min drive the lake. If we were in the area, we would stay here again for sure!
- 5/5
Great stay. We were greeted very warmly by the girl at the front desk at check in, and when we got to our room we found it was very nicely renovated, and clean. The bathroom was clean and the shower was amazing. Overall a very comfortable room, and having a full kitchenette, makes this hotel a must stay. Also great location near the highway and many restaurants. Would definitely stay there again.
- 5/5
Great stay. We were greeted very warmly by the girl at the front desk at check in, and when we got to our room we found it was very nicely renovated, and clean. The bathroom was clean and the shower was amazing. Overall a very comfortable room, and having a full kitchenette, makes this hotel a must stay. Also great location near the highway and many restaurants. Would definitely stay there again.
- 4/5
Property was a little worn. Hallway carpet was worn, no ice buckets in room. Room was clean.
- 4/5
Property was a little worn. Hallway carpet was worn, no ice buckets in room. Room was clean.
- 5/5
At this time there was no washer or dryer. There was a laundry mat close that was nice.
- 5/5
At this time there was no washer or dryer. There was a laundry mat close that was nice.
- 5/5
The bed was really really comfortable.
- 5/5
The bed was really really comfortable.
- 4/5
Overall the hotel was clean, but the carpet was dated and needed replacing. The floor we stayed on had a constant smell of marijuana
- 4/5
Overall the hotel was clean, but the carpet was dated and needed replacing. The floor we stayed on had a constant smell of marijuana
- 5/5
GREAT
- 5/5
GREAT
- 5/5
Very nice staff, comfortable rooms.
- 5/5
Very nice staff, comfortable rooms.
- 4/5
Staff is friendly,only issue was pool was pretty dirty when i went to pool area. Breakfast was good with multiple choices.
- 4/5
Staff is friendly,only issue was pool was pretty dirty when i went to pool area. Breakfast was good with multiple choices.
- 5/5
It was amazing
- 5/5
It was amazing
- 5/5
The staff was amazing! Everyone that we encountered was super friendly and helpful. The room was a little smaller than we expected but it was perfect. My daughter and I had a great stay and would highly recommend this hotel!
- 5/5
The staff was amazing! Everyone that we encountered was super friendly and helpful. The room was a little smaller than we expected but it was perfect. My daughter and I had a great stay and would highly recommend this hotel!
- 5/5
Easy and fit our needs!
- 5/5
Easy and fit our needs!
- 5/5
Always my stay here when on vacation. Staff are professional and courteous. Rooms are spacious and quiet.....
- 5/5
Always my stay here when on vacation. Staff are professional and courteous. Rooms are spacious and quiet.....
- 5/5
Friendly staff, nice and clean, loved our room, bed was so comfortable and pillows were soft. I would recommend!
- 5/5
Friendly staff, nice and clean, loved our room, bed was so comfortable and pillows were soft. I would recommend!
- 5/5
Nice rooms, close to shopping and restaurants.
- 5/5
Nice rooms, close to shopping and restaurants.
- 5/5
Excellent staff
- 5/5
Excellent staff
- 3/5
The front desk was friendly and helpful. The room was noisy from an older air conditioning unit and outside traffic. The bathroom also needed to be updated. The breakfast was good.
- 3/5
The front desk was friendly and helpful. The room was noisy from an older air conditioning unit and outside traffic. The bathroom also needed to be updated. The breakfast was good.
- 5/5
Thank you! Front desk clerk was very nice and accomodating.
- 5/5
Thank you! Front desk clerk was very nice and accomodating.
- 5/5
Registration was easy and quick. Room was clean and all appliances were in working order. Breakfast was sanitary. We had a wonderful time
- 5/5
Registration was easy and quick. Room was clean and all appliances were in working order. Breakfast was sanitary. We had a wonderful time
- 5/5
Room was great. Quiet and clean. We stayed for 2 nights. Staff was very friendly. Would stay again
- 5/5
Room was great. Quiet and clean. We stayed for 2 nights. Staff was very friendly. Would stay again
- 5/5
Everything was nice except the bathtub wouldn’t drain after taking a shower
- 5/5
Everything was nice except the bathtub wouldn’t drain after taking a shower
- 5/5
We stayed one night for my daughter's 18th birthday. The staff was very friendly and accommodating to our needs.
- 5/5
We stayed one night for my daughter's 18th birthday. The staff was very friendly and accommodating to our needs.
- 5/5
Amazing space, very very clean and every staff member was welcoming, pleasant and responsive to my needs.
- 5/5
Amazing space, very very clean and every staff member was welcoming, pleasant and responsive to my needs.
- 5/5
Property was clean and staff was amazing.
- 5/5
Property was clean and staff was amazing.
- 4/5
The hotel and staff was very nice but I was not told that my room would not be freshend up daily. I stayed 3 nights and not even the trash in their little garbage cans were taken out and if I wanted to make a bed I would have stayed home. I'm just saying.
- 4/5
The hotel and staff was very nice but I was not told that my room would not be freshend up daily. I stayed 3 nights and not even the trash in their little garbage cans were taken out and if I wanted to make a bed I would have stayed home. I'm just saying.
- 5/5
.
- 5/5
.
- 5/5
Free breakfast has amazing options
- 5/5
Free breakfast has amazing options
- 5/5
Front desk was welcoming of us and our pup. Helped me ease some anxiety of traveling with my dog.
- 5/5
Front desk was welcoming of us and our pup. Helped me ease some anxiety of traveling with my dog.
- 5/5
Staff was very professional and fast with the check in
- 5/5
Staff was very professional and fast with the check in
- 5/5
Everything was great
- 5/5
Everything was great
- 5/5
It was a wonderful stay very warm and lovely
- 5/5
It was a wonderful stay very warm and lovely
- 5/5
This is one of my fave places to stay when visiting in Columbia. I plan to start bringing my Furbaby to stay here with whenever I’m in town.
- 5/5
This is one of my fave places to stay when visiting in Columbia. I plan to start bringing my Furbaby to stay here with whenever I’m in town.
- 3/5
Stain on the bathroom door & light bulb covering in the bathroom was missing too. Excluding that the hotel was good but my room just had those 2 issues.
- 3/5
Stain on the bathroom door & light bulb covering in the bathroom was missing too. Excluding that the hotel was good but my room just had those 2 issues.
- 5/5
My go to in Columbia..Staff is exceptional!!
- 5/5
My go to in Columbia..Staff is exceptional!!
- 5/5
One of the beds was dirty and the desk not wiped down
- 5/5
One of the beds was dirty and the desk not wiped down
- 4/5
I would Highly recommend; staff is always friendly and helpful. Still need to work on keeping the continental breakfast stocked but; other than that they get a 9 out of ten.
- 4/5
I would Highly recommend; staff is always friendly and helpful. Still need to work on keeping the continental breakfast stocked but; other than that they get a 9 out of ten.
- 5/5
Had a nice stay!
- 5/5
Had a nice stay!
- 5/5
Big room and big bathroom. Nice gym and good breakfast options.
- 5/5
Big room and big bathroom. Nice gym and good breakfast options.
- 4/5
Ok
- 4/5
Ok
- 5/5
Staff was great
- 5/5
Staff was great
- 1/5
We checked in late at night and went into the room and it had a strong mold odor. We immediately checked out and the person at the front desk told us we would be reimbursed, but had to contact Hotels.com to get the reimbursement, but they would approve it. When we called the hotel would not approve it and denied the situation. They know the unit is moldy, but it was their last unit and so they rented it to us. We did try to get moved to another room, but they didn’t have any more rooms available so we had to leave and find another room at 12:30 AM. We had to pay for another room somewhere else. They denied the refund because they said they could’ve rented it out to someone else. Pretty shady.
- 1/5
We checked in late at night and went into the room and it had a strong mold odor. We immediately checked out and the person at the front desk told us we would be reimbursed, but had to contact Hotels.com to get the reimbursement, but they would approve it. When we called the hotel would not approve it and denied the situation. They know the unit is moldy, but it was their last unit and so they rented it to us. We did try to get moved to another room, but they didn’t have any more rooms available so we had to leave and find another room at 12:30 AM. We had to pay for another room somewhere else. They denied the refund because they said they could’ve rented it out to someone else. Pretty shady.
- 5/5
Once again staff are so nice and kind and friendly
- 5/5
Once again staff are so nice and kind and friendly
- 5/5
Staff were great and room was very clean.
- 5/5
Staff were great and room was very clean.
- 5/5
Staffs are nice and kind
- 5/5
Staffs are nice and kind
- 5/5
Once again staffs are so kind and nice
- 5/5
Once again staffs are so kind and nice
- 5/5
All staff are so nice and friendly thank you
- 5/5
All staff are so nice and friendly thank you
- 5/5
Kind and nice people
- 5/5
Kind and nice people
- 5/5
The staff was professional, courteous, and accomendating. The rooms are clean and spacious. Hope rooms are available next time I'm on vacation, it would be my first pick to stay again and again....
- 5/5
The staff was professional, courteous, and accomendating. The rooms are clean and spacious. Hope rooms are available next time I'm on vacation, it would be my first pick to stay again and again....
- 5/5
,
- 5/5
,
- 5/5
Staff is extremely helpful, and very kind. I slipped on the rug fracturing my foot, toe, and ankle. Staff helped me out to my van so I could get to the hospital. When I got back Kimberly, and Deshawn put my scooter together for me. I really appreciated their help. Would definitely stay there again.
- 5/5
Staff is extremely helpful, and very kind. I slipped on the rug fracturing my foot, toe, and ankle. Staff helped me out to my van so I could get to the hospital. When I got back Kimberly, and Deshawn put my scooter together for me. I really appreciated their help. Would definitely stay there again.
- 5/5
Our trip for my daughter’s 12th birthday was great. All of the staff were excellent and polite. Kimberly Simmons was nice enough to purchase my daughter some flowers and a card signed by all the staff! It was so beautiful! We come every year for her birthday and the hotel is always clean and has great amenities. I am so thankful for the staff and their great customer service and would recommend anyone who hasn’t to give this hotel a try!
- 5/5
Our trip for my daughter’s 12th birthday was great. All of the staff were excellent and polite. Kimberly Simmons was nice enough to purchase my daughter some flowers and a card signed by all the staff! It was so beautiful! We come every year for her birthday and the hotel is always clean and has great amenities. I am so thankful for the staff and their great customer service and would recommend anyone who hasn’t to give this hotel a try!
- 5/5
Very convenient location to interstate with nearby shopping and restaurants.
- 5/5
Very convenient location to interstate with nearby shopping and restaurants.
- 5/5
Good and clean hotel
- 5/5
Good and clean hotel
- 2/5
The room and bed was nice but the A/C was very loud!! Every time it kicks on it disturbs your sleep and fellow guest stated the same to me. the breakfast bar was not maintained . Most items were empty even the silverware and I had to ask the woman are you going to put out more? the grits and oatmeal were dried up in the bottom of their pots and the only garbage can was over flowing
- 2/5
The room and bed was nice but the A/C was very loud!! Every time it kicks on it disturbs your sleep and fellow guest stated the same to me. the breakfast bar was not maintained . Most items were empty even the silverware and I had to ask the woman are you going to put out more? the grits and oatmeal were dried up in the bottom of their pots and the only garbage can was over flowing
- 4/5
It’s easy to get to which is importent when traveling and the room was very nice
- 4/5
It’s easy to get to which is importent when traveling and the room was very nice
- 5/5
Awesome stay. Awesome staff
- 5/5
Awesome stay. Awesome staff
- 1/5
Sanitation was terrible. Found items on the floor from previous guests in our room. Breakfast was terrible with only 4 prefabbed eggs, no fruit, no cereal. This was 45 minutes before they were supposed to be done.
- 1/5
Sanitation was terrible. Found items on the floor from previous guests in our room. Breakfast was terrible with only 4 prefabbed eggs, no fruit, no cereal. This was 45 minutes before they were supposed to be done.
- 2/5
I kept finding ants around my room throughout my entire stay. I informed them, they said management would reach out, that never happened.. I also requested to have my room cleaned… that never happened either. Won’t be staying there again.
- 2/5
I kept finding ants around my room throughout my entire stay. I informed them, they said management would reach out, that never happened.. I also requested to have my room cleaned… that never happened either. Won’t be staying there again.
- 5/5
The property and customer service was great. The hotel was convenient to shopping and dining places. I would recommend this hotel.
- 5/5
The property and customer service was great. The hotel was convenient to shopping and dining places. I would recommend this hotel.
- 5/5
It was wonderful and it worked out perfect for the slumber party
- 5/5
It was wonderful and it worked out perfect for the slumber party
- 5/5
Raven at the front desk was so pleasant.
- 5/5
Raven at the front desk was so pleasant.
- 5/5
Would definately recommend this hotel, clean, very comfortable bed, everything you could ask for in a hotel is right here.
- 5/5
Would definately recommend this hotel, clean, very comfortable bed, everything you could ask for in a hotel is right here.
- 5/5
Our stay was great
- 5/5
Our stay was great
- 3/5
The problem with this location is near Interstate and you can hear cars going up and down road. There is a noice reducer but I did not realize to this morning. Checkout was easy and the person at the desk was cordial.
- 2/5
Don’t like dog friendly place and needs lil touch ups but otherwise ok
- 5/5
Easily checked in, nice room and breakfast included. Can’t complain. Location right next to a Japanese restaurant
- 4/5
Check in and out was perfect. I forgot to give the clerk my Marriot club number so I won't get points for this stay. The room was so very nice. Only two things, the light for the range hood did not work so it was very dark over the stove. the rolling table was unusable as it was missing a wheel. The clerk who checked us in was so kind and helpful. We will be staying here again in the future.
- 1/5
Only good thing was young lady at the front desk from 7-3pm was wonderful. Definitely wouldn't recommend.
- 5/5
Have been staying at this Hotel since they first opened several years ago. Very well maintained and staff has always been friendly.
- 4/5
Ty for y'all kindness !
- 5/5
The friendly environment
- 5/5
My husband and I stay at hotels 20 weekends of the year. The staff was by far the friendliest and most accommodating all year! Every single member of the staff. Haven’t found that anywhere else all year. The room was great too!!
- 5/5
You can always count on town suites to have a clean and up to date
- 5/5
Peaceful and relaxing. Everything is nearby and doesn’t take more than 10 minutes to go where needed. Hotel is quiet, cozy, and clean.
- 4/5
Friendly staff.
- 5/5
We selected this property strictly based on previous reviews. This hotel did not disappoint. It was extremely clean, staff friendly and welcoming, and we felt very safe and comfortable. Although we just stayed while traveling through, it looked like the location would have been perfect if you were staying in the area for a while. Highly recommend!
- 5/5
It’s was a great hotel
- 4/5
The lady at the front desk at check-in was awesome!
- 5/5
It was amazing as always.
- 4/5
We had a good stay. The staff was very pleasant and helpful. My only disappointment was the furniture in the 1 bedroom suite. The sofa-bed which was needed was not in good condition. Otherwise, things were fine.
- 5/5
It was clean and quiet and the staff was very friendly and helpful.
- 3/5
Property needs upgrades. Elevator didn’t work. Poor breakfast. Staff was very nice and accommodating.
- 5/5
Great experience. Staff was very friendly and helpful
- 4/5
Good
- 4/5
Very nice
- 5/5
Great customer service especially kanisha at the checkout counter
- 5/5
We had a quick stay just to have a place to sleep on a long drive. We were greeted warmly at 1am and were happy to have a good complimentary breakfast waiting for us at 7am. Room was clean and quiet.
- 5/5
Good service
- 5/5
No complaints at all. Located well, a nice clean room, stores and restaurants nearby
- 3/5
To close to highway can here traffic all night
- 5/5
Great quick stay for move in @usc. Comfortable, clean, friendly, and great overall stay
- 5/5
It was everything we needed and very comfortable will definitely stay there again
- 5/5
Clean very well taken care of!
- 4/5
Breakfast could have been much better. I couldn’t finish the dried eggs.
- 4/5
Enjoyed the staff all were very friendly pool area a little small