Red Roof Inn Columbia East - Ft Jackson
About Red Roof Inn Columbia East - Ft Jackson
Located in Columbia, South Carolina, this pet-friendly motel offers free WiFi access. Interstate 20 is just 2 minutes’ drive away, and Sesquicentennial State Park is 4.5 mi from the property. A cable TV is featured in all Red Roof Inn Columbia East rooms. Each room has an private bathroom. Select rooms include a microwave and a small refrigerator. Barbecue facilities and a vending machine are available on site at this Fort Jackson property. A daily maid service, a 24-hour front desk, and complimentary parking are offered for guests’ convenience. Columbia city center is 13 minutes’ drive away from this Fort Jackson Red Roof Inn, Riverbanks Zoo and Garden is 14 minutes’ drive from the motel, and Harbison State Forest is located 15 mi away from the property.
Amenities
- 24-hour front desk
- Meeting space
- Café / coffee shop
- Business center
- Express check-in / check-out
- In-room refrigerator
- In-room microwave
- Pet friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
The hotel received largely negative reviews, with guests expressing dissatisfaction with the cleanliness, condition, and safety of the property. Many guests reported issues with the rooms, including dirty bathrooms, cigarette burns and stains, and uncomfortable beds. The hotel's exterior and common areas were also criticized for being outdated and unkempt. On a positive note, some guests praised the friendly and helpful staff.
- Friendly and helpful staff
- Convenient location
- Unclean and outdated rooms
- Safety concerns and unsettling environment
- 3/5
Pleasant
- 5/5
Exceptional
- 5/5
Exceptional
- 0.5/5
Nothing Rooms smells like a dead skunk, dirty floors, dirt on sheets, we switched rooms smells better but that was it. Fifty hotel i have ever scene . Don't recommend this hotel. Has dozens of cats running around and it's like an apartment instead a hotel
- 0.5/5
Bad
- 0.5/5
Bad
- 2.5/5
Passable
- 2.5/5
Passable
- 5/5
Exceptional
- 4/5
Loud
- 4/5
The size of bed Loud
- 1/5
I would not stay here with family. Absolutely disgusting.
- 0.5/5
Bad
- 1/5
Ceiling was damaged as well as the front door. Flooring was soft and there were spider webs
- 0.5/5
Bad
- 4/5
Very good
- 0.5/5
Bad
- 3.5/5
Staff was great and room was clean Unfortunately watching drug deals go down in the parking lot wasn't exactly what I had in mind for a hotel.
- 3.5/5
Unfortunately watching drug deals go down in the parking lot wasn't exactly what I had in mind for a hotel.
- 3.5/5
Good
- 2.5/5
Too loud and messy
- 2.5/5
Na Too loud and messy
- 4.5/5
Superb
- 1/5
Room smelled like cigarette smoke.
- 1/5
My room didn't have bed bugs and was moderately clean, but other than that, I have nothing good to say about staying at this hotel and would not recommend it. The doorknob on the bathroom door was unscrewed and hanging down, the door itself had a massive hole in the bottom of it, apparently from a prior guest kicking it in to do who knows what. Other guests were extremely loud outside the rooms and in the parking lots until the very early hours of the morning (1 or 2 am) making it almost impossible to sleep. The A/C unit was also very loud and had to be turned off when trying to sleep, making the room hot. There was also a loud train that came by periodically and ambulance/police sirens transiting through the area could be heard all through the night. Overall it, didn't feel particularly safe. Hotel staff also were unable/unwilling to provide me with additional shower towels upon request. I am glad I was traveling solo and not with my family because they would have almost certainly made me leave the hotel to find somewhere else to stay. Not usually one to write bad reviews, but other potential guests need to be aware of these issues.
- 2/5
Hotel/motel has seen better days. So much work needs to be done to even bring this place up to average standards.
- 2/5
Area to places I had to attend Couldn't take a shower no pressure in shower no hot water pressure
- 2/5
Couldn't take a shower no pressure in shower no hot water pressure
- 1/5
Very poor
- 0.5/5
We canceled due to smell in the room like if someone was smoking there 3 minutes before we got there.
- 0.5/5
We canceled due to smell in the room like if someone was smoking there 3 minutes before we got there.
- 2/5
Location. Water coming from under the toilet and I asked for a clean towels and never receive them.
- 2/5
Water coming from under the toilet and I asked for a clean towels and never receive them.
- 0.5/5
They're are lairs and don't know how to treat people and that hotel is troublesome and the rooms smell like dog's and it's not very clean and it's pricey i won't pay another dime and they will go around and lie on you and say you didn't pay on time and that's a lie never go there it's not family friendly don't waste your money and don't trust that white lady she's is trouble she like standing by your door for nothing
- 0.5/5
Nothing Room was disgusting, and there was roaches
- 0.5/5
Don't waste your money it's not family friendly or pet friendly the whole hotel is trouble please don't go
- 2/5
Convenient Very gloomy and dirty looking. Shower head didn’t works. Room could have been cleaned better especially the floors. Little kids and I mean little were running around the parking lot
- 3/5
It was ok , housekeeper did not clean the room.
- 0.5/5
Nothing Smell of pot room was extremely dirty bedding had cigarette stains fire detector was not on the wall fridge did not work room looked like a scene from a horror movie
- 0.5/5
Nothing, Outside was dirty with trash everywhere The room was very nasty, bed had dirty spots on the sheets, shower had hair all on the walls, just very nasty
- 2/5
I reported and was changed for me though. There was poor reception from the lady on duty.
- 5/5
My covers had red stains on them not sure if it was blood … the location was rough a lot of people standing out in the back where I was placed …
- 0.5/5
Nothing
- 0.5/5
The heat didn’t work. Sheets and covers were dirty.
- 0.5/5
Nothing, I was given a room that had stained sheets and pillow cases, had dirty bedding on the chair and garbage in the room. It smelled like smoke. So they gave me a different room and it was filthy. Stained bedding and the air freshener was so strong I could not breath and became nauseated. My dog would not leave the door area, and I left and never went back. I believe there were homeless people living next to the hotel and there were many people hanging around almost loitering. I felt unsafe.
- 4.5/5
bad area lots of weird people. the bathtub needed to be redone.
- 0.5/5
We did not stay. It was very nasty and the service was trash.
- 0.5/5
Didn’t like Nothing about it Bad neighborhood, drunk, high and homeless all over and right outside my door. Can’t sleep at night and very worried about my safety.
- 0.5/5
Nothing Door lock was broken bedspread was dirty atmosphere seem unsafe loud music from car at lobby entrance it was hard to hear staff lighting in lobby was dim doors open it seems to be a party going on
- 3/5
It was cheap It's old and run down but it's better than tent camping in the rain!!
- 5/5
- 5/5
- 1/5
You get what you pay for
- 1/5
You get what you pay for
- 3/5
The hotel wasn't bad just a lot of noise
- 3/5
The hotel wasn't bad just a lot of noise
- 1/5
It's not a kitchen and the ceiling is pilling and the room look like it's been flooded I will never come back again and they lied about pricing and it's a white lady she's try to get your room rubbed by the housekeeping don't bring your kid's and stayed away from here please don't come to red roof inn and they have people coming knocking on your door are you staying or leaving and you don't have your payment they won't let you in your room until you have your payment i have a child he's is autistic and they have my husband and me and our son standing outside because we didn't have the damn payment we told them we will pay u at 3:30pm 10/22/25 that's today we been here since September don't come to RED ROOF INN Columbia sc 29223 go to motel 6 Columbia sc 29223 and other hotels i hates here 1st shift is dirty white lady that works here lied to you so you can get put out and she will call the cops if you don't pay for your room and you are a family and you have a furry baby don't bring them please don't come here and they will treat you like you a your don't stay here and you paying don't waste your money here PLEASE DON'T COME TO RED ROOF INN DON'T COME TO RED ROOF INN PLEASE DON'T COME THEY have people that's on drugs really bad and they be letting them sleep on the steps and let them people stay in their rooms when they don't patly nothing that's not fair fu** this place go to MOTEL 6 COLUMBIA SC 29223
- 1/5
It's not a kitchen and the ceiling is pilling and the room look like it's been flooded I will never come back again and they lied about pricing and it's a white lady she's try to get your room rubbed by the housekeeping don't bring your kid's and stayed away from here please don't come to red roof inn and they have people coming knocking on your door are you staying or leaving and you don't have your payment they won't let you in your room until you have your payment i have a child he's is autistic and they have my husband and me and our son standing outside because we didn't have the damn payment we told them we will pay u at 3:30pm 10/22/25 that's today we been here since September don't come to RED ROOF INN Columbia sc 29223 go to motel 6 Columbia sc 29223 and other hotels i hates here 1st shift is dirty white lady that works here lied to you so you can get put out and she will call the cops if you don't pay for your room and you are a family and you have a furry baby don't bring them please don't come here and they will treat you like you a your don't stay here and you paying don't waste your money here PLEASE DON'T COME TO RED ROOF INN DON'T COME TO RED ROOF INN PLEASE DON'T COME THEY have people that's on drugs really bad and they be letting them sleep on the steps and let them people stay in their rooms when they don't patly nothing that's not fair fu** this place go to MOTEL 6 COLUMBIA SC 29223
- 1/5
Completely terrible. I could list so many reasons.. will not ever be back to red roof
- 1/5
Completely terrible. I could list so many reasons.. will not ever be back to red roof
- 3/5
Good
- 3/5
Good
- 1/5
This place should be labeled as "Not Family Friendly", or "Lonely Truckers and Men Welcome Here". This place looks & smells like it's run by a slumlord. Local authorities should shut that brothel down!!
- 1/5
This place should be labeled as "Not Family Friendly", or "Lonely Truckers and Men Welcome Here". This place looks & smells like it's run by a slumlord. Local authorities should shut that brothel down!!
- 3/5
I will stay here again.
- 3/5
I will stay here again.
- 5/5
Every thing was gud
- 5/5
Every thing was gud
- 2/5
The room stunk. Smelled like 50 ash trays. The ceiling was cracked, the tub was filthy, the bed was lumpy
- 2/5
The room stunk. Smelled like 50 ash trays. The ceiling was cracked, the tub was filthy, the bed was lumpy
- 5/5
Great
- 5/5
Great
- 3/5
Outside of property was nasty with a lot of cats
- 3/5
Outside of property was nasty with a lot of cats
- 2/5
Not somewhere i will book again
- 2/5
Not somewhere i will book again
- 5/5
Room needs some basic maintenance and cleaning of "out of the ordinary" spots, but it is fine for a one-night stay with my pet. Comfortable bed; linens, pillows, towels and floor were clean with signs of wear. Local restaurant adjacent to the property has fantastic down-home cooking and there are plenty of chains nearby if you prefer. Staff was welcoming and professional. Would stay again.
- 5/5
Room needs some basic maintenance and cleaning of "out of the ordinary" spots, but it is fine for a one-night stay with my pet. Comfortable bed; linens, pillows, towels and floor were clean with signs of wear. Local restaurant adjacent to the property has fantastic down-home cooking and there are plenty of chains nearby if you prefer. Staff was welcoming and professional. Would stay again.
- 3/5
N/a
- 3/5
N/a
- 1/5
It was a horrible experience first room had a sticky black stain between the beds and toilet didnt flush then second room didnt have a tv remote and the ac kept shutting off would not stay on no matter what settings we put it on
- 1/5
It was a horrible experience first room had a sticky black stain between the beds and toilet didnt flush then second room didnt have a tv remote and the ac kept shutting off would not stay on no matter what settings we put it on
- 2/5
The room wsa barely adequat...the floor was dirty and very dated. Interestly I found the bed very comfortable! The area to walk pets was a mess! The staff was very nice!
- 2/5
The room wsa barely adequat...the floor was dirty and very dated. Interestly I found the bed very comfortable! The area to walk pets was a mess! The staff was very nice!
- 1/5
this place should be off you list of place to stay this was my place to stay. it was not as it look on picture. BAD BAD BAD
- 1/5
this place should be off you list of place to stay this was my place to stay. it was not as it look on picture. BAD BAD BAD
- 1/5
The room was so filthy. The floors hadn’t been mopped could see the show prints from previous stays, walls dirty, toilet never cleaned, bed sheets dirty. Filthiest hotel I have ever seen. Trash everywhere as if they don’t empty. When telling the clerk she didn’t really seem to care. She only cared about that I paid thru a third party.
- 1/5
The room was so filthy. The floors hadn’t been mopped could see the show prints from previous stays, walls dirty, toilet never cleaned, bed sheets dirty. Filthiest hotel I have ever seen. Trash everywhere as if they don’t empty. When telling the clerk she didn’t really seem to care. She only cared about that I paid thru a third party.
- 1/5
I stayed with my husband, 2 kids and dogs while we were driving across country. We arrived and there was no one in the lobby, apparently the girl left early before the next girl arrived. The girl who arrived to start her shift (on time) was shocked to have a line waiting for her. We discovered dirty drug needs and paraphernalia in our room I was EXTREMELY upset by this as the safety hazard to my kids seemed pretty extreme. We spoke with the front desk girl who apologized profusely and switched our room (it was late and we could not switch hotels) the second room was also dirty and had rotting food in the fridge. There was banging on the walls and noises all hours of the night. The parking lot and dog area were ABSOLUTELY FILTHY there was a mattress and stove just sitting in the grass and TONS of trash. The next morning we spoke with manager who also apologized profusely. But in all reality there is zero excuse for the drug paraphernalia and the trash everywhere. You can tell from the outside they clearly do not take pride in the property.
- 1/5
I stayed with my husband, 2 kids and dogs while we were driving across country. We arrived and there was no one in the lobby, apparently the girl left early before the next girl arrived. The girl who arrived to start her shift (on time) was shocked to have a line waiting for her. We discovered dirty drug needs and paraphernalia in our room I was EXTREMELY upset by this as the safety hazard to my kids seemed pretty extreme. We spoke with the front desk girl who apologized profusely and switched our room (it was late and we could not switch hotels) the second room was also dirty and had rotting food in the fridge. There was banging on the walls and noises all hours of the night. The parking lot and dog area were ABSOLUTELY FILTHY there was a mattress and stove just sitting in the grass and TONS of trash. The next morning we spoke with manager who also apologized profusely. But in all reality there is zero excuse for the drug paraphernalia and the trash everywhere. You can tell from the outside they clearly do not take pride in the property.
- 1/5
Everything about this property was dirty. The parking lot had trash. The stairwell smelled like urine. The entire area (outside and inside the room) smelled like pot. The rooms had dirty pillowcases. Even the area where I walked my dog was full of trash all the way around the property.
- 1/5
Everything about this property was dirty. The parking lot had trash. The stairwell smelled like urine. The entire area (outside and inside the room) smelled like pot. The rooms had dirty pillowcases. Even the area where I walked my dog was full of trash all the way around the property.
- 1/5
Stay away from this place. Room filthy and location feels unsafe
- 1/5
Stay away from this place. Room filthy and location feels unsafe
- 3/5
Nothing. Very noisy in night time. Hard to sleep. Hear so many noises at night.
- 3/5
Nothing. Very noisy in night time. Hard to sleep. Hear so many noises at night.
- 1/5
The cleanliness of the room was horrible. Me and my family had came down from panama city florida to see a relative graduate from the army so we ended up staying at red roof inn. Worst experience ever if i could give 0 stars i would honestly. I dont know how many times i seen roaches yes roaches!! Crawling up the walls the fridge was disgusting and dirty, the a/c unit only ranned cold air and no hot air. Which we was not aware that we had to use the weird thermostat on the wall to control the heat which we had to wait hours for the room to get warm mind you it was 30 something degrees outside and we had a newborn and toddler with us. The whole room was awful they honestly need to shut the whole hotel down if i was the owner that's not how i would run my business. NEVER AGAIN would i book with you guys.
- 1/5
The cleanliness of the room was horrible. Me and my family had came down from panama city florida to see a relative graduate from the army so we ended up staying at red roof inn. Worst experience ever if i could give 0 stars i would honestly. I dont know how many times i seen roaches yes roaches!! Crawling up the walls the fridge was disgusting and dirty, the a/c unit only ranned cold air and no hot air. Which we was not aware that we had to use the weird thermostat on the wall to control the heat which we had to wait hours for the room to get warm mind you it was 30 something degrees outside and we had a newborn and toddler with us. The whole room was awful they honestly need to shut the whole hotel down if i was the owner that's not how i would run my business. NEVER AGAIN would i book with you guys.
- 1/5
Never again
- 1/5
Never again
- 4/5
Was good for the price
- 4/5
Was good for the price
- 3/5
There was no heat in the room.
- 3/5
There was no heat in the room.
- 2/5
Room was ok, TV was horrible, ceiling has paint chips falling down, and the property is filled with trash, trash cans overflowing, will not stay again.
- 2/5
Room was ok, TV was horrible, ceiling has paint chips falling down, and the property is filled with trash, trash cans overflowing, will not stay again.
- 2/5
The clearness of the place was disgusting. Very duty for a hotel room. Specially the bathroom.
- 2/5
The clearness of the place was disgusting. Very duty for a hotel room. Specially the bathroom.
- 1/5
This is not a place that you want to be.
- 1/5
This is not a place that you want to be.
- 1/5
This place is terrible! Filthy and smell like weed, I don’t understand why this place still in business
- 1/5
This place is terrible! Filthy and smell like weed, I don’t understand why this place still in business
- 2/5
The room seemed okay at first glance, until we went in the bathroom. Shower curtain had black stains on it, tub was dirty. We encountered 4-5 roaches throughout our stay. Never staying at a Red Roof Inn again.
- 2/5
The room seemed okay at first glance, until we went in the bathroom. Shower curtain had black stains on it, tub was dirty. We encountered 4-5 roaches throughout our stay. Never staying at a Red Roof Inn again.
- 5/5
Love staying here . Thank you for your services. Staff was very nice and helpful.
- 5/5
Love staying here . Thank you for your services. Staff was very nice and helpful.
- 1/5
The hotel was not the cleanest and I was there for 3 nights. No one came to clean the room the entire time I was there. They have families staying and the children were very loud and running late at night screaming. There were others that partied right outside my door without any consideration for me or their noise level. I was without power for 6 days and needed a place to stay, but will not stay at the Red Roof Inn again.
- 1/5
The hotel was not the cleanest and I was there for 3 nights. No one came to clean the room the entire time I was there. They have families staying and the children were very loud and running late at night screaming. There were others that partied right outside my door without any consideration for me or their noise level. I was without power for 6 days and needed a place to stay, but will not stay at the Red Roof Inn again.
- 1/5
When we stayed at the property there was paint coming off the ceiling in our bed falling on into our bed people outside the hotel smoking weed trash all over the ground and a very dirty place dont look like pictures on website
- 1/5
When we stayed at the property there was paint coming off the ceiling in our bed falling on into our bed people outside the hotel smoking weed trash all over the ground and a very dirty place dont look like pictures on website
- 1/5
Hole in the door, key card did not work, tv did not work, everything was in horrible condition
- 1/5
Hole in the door, key card did not work, tv did not work, everything was in horrible condition
- 2/5
We stayed here because many of the hotels were sold out Due to the hurricane. The staff was polite upon checkin. The grounds were not clean and the trash was over flowing. The room was basic but smelled like pet urine. The air conditioner didn’t work. It was a room That slept four but we were only allowed two bath towels. I was told this was standard and the laundry was closed at 6pm. There were three of us on the room and we had to share towels. It was a miserable night with the hot room. It was noisy and smelled like cigarette and pot smoke.
- 2/5
We stayed here because many of the hotels were sold out Due to the hurricane. The staff was polite upon checkin. The grounds were not clean and the trash was over flowing. The room was basic but smelled like pet urine. The air conditioner didn’t work. It was a room That slept four but we were only allowed two bath towels. I was told this was standard and the laundry was closed at 6pm. There were three of us on the room and we had to share towels. It was a miserable night with the hot room. It was noisy and smelled like cigarette and pot smoke.
- 1/5
Being charged for someone mistake
- 1/5
Being charged for someone mistake
- 1/5
The pictures on the site do not reflect the disrepair the property is in. So disgusting. Ceiling falling in, reeking of smoke (in a non-smoking room) stains all over the bedding, no towels available and everything needs fixed. We stayed a few hours only because we arrived late at night and needed to be up early. Only stayed one night. Manager gave a refund.
- 1/5
The pictures on the site do not reflect the disrepair the property is in. So disgusting. Ceiling falling in, reeking of smoke (in a non-smoking room) stains all over the bedding, no towels available and everything needs fixed. We stayed a few hours only because we arrived late at night and needed to be up early. Only stayed one night. Manager gave a refund.
- 3/5
Needs renovation
- 3/5
Needs renovation
- 3/5
Customer service was rude
- 3/5
Customer service was rude
- 4/5
I checked in a little late being closer to 11:00 at night but was still greeted with a smile and friendliness. The room was very clean and even the smell that sometimes you get that lingering hint of a mildew was all gone I think they went around and cleaned all the air conditioning units and it freshened up a lot I recommend to anybody looking for a simple affordable place to stay... this would be it. Thanks!
- 4/5
I checked in a little late being closer to 11:00 at night but was still greeted with a smile and friendliness. The room was very clean and even the smell that sometimes you get that lingering hint of a mildew was all gone I think they went around and cleaned all the air conditioning units and it freshened up a lot I recommend to anybody looking for a simple affordable place to stay... this would be it. Thanks!
- 2/5
This property is in rough condition. Air conditioning barely functioned and toilet leaked.
- 2/5
This property is in rough condition. Air conditioning barely functioned and toilet leaked.
- 5/5
Nice room and quiet stay
- 5/5
Nice room and quiet stay
- 3/5
Need some up keep
- 3/5
Need some up keep
- 2/5
Out dated and dirty. Shower wouldn’t drain and room smelled like smoke
- 2/5
Out dated and dirty. Shower wouldn’t drain and room smelled like smoke
- 2/5
This place needs a complete upgrade. Staff was friendly though and AC worked well. Our non smoking room smelled heavily of smoke, the toilet was not level, the paint is peeling.
- 2/5
This place needs a complete upgrade. Staff was friendly though and AC worked well. Our non smoking room smelled heavily of smoke, the toilet was not level, the paint is peeling.
- 2/5
Would not stay here.. lights didn’t work, ceiling falling in and they tried to cancel my reservation because they overbooked
- 2/5
Would not stay here.. lights didn’t work, ceiling falling in and they tried to cancel my reservation because they overbooked
- 1/5
first room was not clean. food container trash beside microwave. dead beetle on headboard of bed. luggage rack broken and laying on ground with chips and other food particles along the corner of baseboard by luggage rack. medicine bottle trash on floor behind door and bathroom sink had stains that weren’t cleaned after dumping something in sink. changed rooms easily- front desk staff was super helpful and friendly. second room had not been moped so stains on floor to be of some sort of food or drink spill. linens were clean, bathroom was clean. old property so reasonable for the area, however left before bedtime as i didn’t feel safe as my husband had to return home for flooding ( massive storm in the area). so i left as well.
- 1/5
first room was not clean. food container trash beside microwave. dead beetle on headboard of bed. luggage rack broken and laying on ground with chips and other food particles along the corner of baseboard by luggage rack. medicine bottle trash on floor behind door and bathroom sink had stains that weren’t cleaned after dumping something in sink. changed rooms easily- front desk staff was super helpful and friendly. second room had not been moped so stains on floor to be of some sort of food or drink spill. linens were clean, bathroom was clean. old property so reasonable for the area, however left before bedtime as i didn’t feel safe as my husband had to return home for flooding ( massive storm in the area). so i left as well.
- 3/5
Poor maintenance.
- 3/5
Poor maintenance.
- 3/5
Little rough around the edges. There's definitely worse places but this place felt a little shady. There was some random homeless guy smoking in the back of the parking lot while we unloaded our stuff when we checked in at night who was singing and talking to himself just loitering. It was a place to sleep while in transit on the road and nothing more.
- 3/5
Little rough around the edges. There's definitely worse places but this place felt a little shady. There was some random homeless guy smoking in the back of the parking lot while we unloaded our stuff when we checked in at night who was singing and talking to himself just loitering. It was a place to sleep while in transit on the road and nothing more.
- 1/5
I got what i paid for that’s for sure. Smelled like cigarette smoke, no toilet paper in our room, shower was FILTHY, toilet ran all night and the room was so hot but wait the air was SO LOUD you couldn’t run it.
- 1/5
I got what i paid for that’s for sure. Smelled like cigarette smoke, no toilet paper in our room, shower was FILTHY, toilet ran all night and the room was so hot but wait the air was SO LOUD you couldn’t run it.
- 4/5
The hotel clerk Trinity was absolute doll! When I arrived after driving for multiple days she couldn’t locate my reservation due to Hotel.com not providing it . Instead of just turning me away she spent over a hour assisting me with dealing with hotel.com it was truly refreshing The hospitality and understanding provided when telling hotel.com representative that booking it again when it’s already paid for is not acceptable service. When back in the area I will for sure stay in my trip this is the only hotel that kept at 100% not claiming it something other then what it is!
- 4/5
The hotel clerk Trinity was absolute doll! When I arrived after driving for multiple days she couldn’t locate my reservation due to Hotel.com not providing it . Instead of just turning me away she spent over a hour assisting me with dealing with hotel.com it was truly refreshing The hospitality and understanding provided when telling hotel.com representative that booking it again when it’s already paid for is not acceptable service. When back in the area I will for sure stay in my trip this is the only hotel that kept at 100% not claiming it something other then what it is!
- 5/5
Clean
- 5/5
Clean
- 4/5
The hotel looked dirty. The floors were dirty. Everything was old. Needs updating. Bed was comfy.
- 4/5
The hotel looked dirty. The floors were dirty. Everything was old. Needs updating. Bed was comfy.
- 1/5
Made us leave cause my daughter had a accident
- 1/5
Made us leave cause my daughter had a accident
- 5/5
Nice property
- 5/5
Nice property
- 5/5
Nice
- 5/5
Nice
- 5/5
Nice
- 5/5
Nice
- 5/5
It was nice
- 5/5
It was nice
- 5/5
It was nice and quiet
- 5/5
It was nice and quiet
- 5/5
It was quiet…
- 5/5
It was quiet…
- 2/5
The room smelled like a cigarette
- 2/5
The room smelled like a cigarette
- 2/5
The property is extreamly old and out dated. paint scratched on all doors, day light around entry door and a 1/2" gap at th bottom. Was to be a smook free room, but still smelled of smoke. In the photo it showed 2 chairs, one at the desk and a chair beside the bed. there were none and when inquired the desk said there were none to be gotton. The toilet may have been new but was not secured to the floor properly. I'll never stay at a Red Roof ever again and I'd recommend you taking them off your listing.
- 2/5
The property is extreamly old and out dated. paint scratched on all doors, day light around entry door and a 1/2" gap at th bottom. Was to be a smook free room, but still smelled of smoke. In the photo it showed 2 chairs, one at the desk and a chair beside the bed. there were none and when inquired the desk said there were none to be gotton. The toilet may have been new but was not secured to the floor properly. I'll never stay at a Red Roof ever again and I'd recommend you taking them off your listing.
- 5/5
No microwave in room loud music in front of room
- 5/5
No microwave in room loud music in front of room
- 2/5
The furnishings are worn out and disgusting. Bathtub severely damaging and unpleasant visually. Missing microwave. No room coffee. No morning breakfast seen at 6.15 next morning . Check in staff not informed enough for first day on job. Strong smell of smoked marijuana in registration area. The juice dispensing machine had “broke” sign on it and staff not aware of morning breakfast. Was not impressed with this stay
- 2/5
The furnishings are worn out and disgusting. Bathtub severely damaging and unpleasant visually. Missing microwave. No room coffee. No morning breakfast seen at 6.15 next morning . Check in staff not informed enough for first day on job. Strong smell of smoked marijuana in registration area. The juice dispensing machine had “broke” sign on it and staff not aware of morning breakfast. Was not impressed with this stay
- 3/5
Connecting door to room next door allowed noise through. Other than noise from next door, room was comfortable.
- 3/5
Connecting door to room next door allowed noise through. Other than noise from next door, room was comfortable.
- 1/5
This property is disgusting. Cigarette burns and stains on the dresser and sheets and bedding. This was supposed to be a non smoking room and was obviously smoked in. I left with my clothing smelling of cigarette smoke it was so bad. The first room they put us in was already occupied, thank god they had the deadbolt on because otherwise I probably would’ve had their dog chasing after me. The second room had a hole in the window covered by cardboard. Smelled like smoke. Shower was so dirty I didn’t even feel comfortable using it. Floor bubbling up and sticky, didn’t even take my socks off. No TV remote. Doors had to be forced open because they were so stuck. I’m honestly surprised I didn’t see any bugs. I understand that this isn’t meant to be a vacation destination, but we just needed somewhere to sleep overnight for a few hours on a roadtrip so we figured it would be simple and at least clean. It was 4am when we arrived and I couldn’t even fight the hotel staff anymore to try and get a better room but I have a feeling all the rooms are just as bad. (And this was supposed to be their “deluxe room”) Next time I’ll just spend the extra money to stay at a nicer brand hotel. If you’re looking for somewhere to do drugs like the people walking around outside then this is the place for you. But if you want a nice, clean, simple stay where you might feel somewhat safe and comfortable, look elsewhere and spend the extra 50 bucks to go to a larger and more reputable brand.
- 1/5
This property is disgusting. Cigarette burns and stains on the dresser and sheets and bedding. This was supposed to be a non smoking room and was obviously smoked in. I left with my clothing smelling of cigarette smoke it was so bad. The first room they put us in was already occupied, thank god they had the deadbolt on because otherwise I probably would’ve had their dog chasing after me. The second room had a hole in the window covered by cardboard. Smelled like smoke. Shower was so dirty I didn’t even feel comfortable using it. Floor bubbling up and sticky, didn’t even take my socks off. No TV remote. Doors had to be forced open because they were so stuck. I’m honestly surprised I didn’t see any bugs. I understand that this isn’t meant to be a vacation destination, but we just needed somewhere to sleep overnight for a few hours on a roadtrip so we figured it would be simple and at least clean. It was 4am when we arrived and I couldn’t even fight the hotel staff anymore to try and get a better room but I have a feeling all the rooms are just as bad. (And this was supposed to be their “deluxe room”) Next time I’ll just spend the extra money to stay at a nicer brand hotel. If you’re looking for somewhere to do drugs like the people walking around outside then this is the place for you. But if you want a nice, clean, simple stay where you might feel somewhat safe and comfortable, look elsewhere and spend the extra 50 bucks to go to a larger and more reputable brand.
- 5/5
The hotel staff was very friendly and helpful. The room was very clean. At dark the area outside was a little sketchy had some guy walk up and bum cigarettes and one guy was in the dumpster but I didn’t feel unsafe I had my daughter, grandson, sister and 3 nieces with me and never felt unsafe. Overall I would stay again if I needed to. Very convenient to stores and eating places. Also very close to Fort Jackson that was the main reason I was there to watch my son graduate bootcamp… No Bugs so super plus
- 5/5
The hotel staff was very friendly and helpful. The room was very clean. At dark the area outside was a little sketchy had some guy walk up and bum cigarettes and one guy was in the dumpster but I didn’t feel unsafe I had my daughter, grandson, sister and 3 nieces with me and never felt unsafe. Overall I would stay again if I needed to. Very convenient to stores and eating places. Also very close to Fort Jackson that was the main reason I was there to watch my son graduate bootcamp… No Bugs so super plus
- 4/5
IT WAS WONDERFUL
- 4/5
IT WAS WONDERFUL
- 1/5
The bed was awful. It had bad wholes in it and you felt like you was sleeping on springs. And there was people walking all hours of the night. Did not sleep well
- 1/5
The bed was awful. It had bad wholes in it and you felt like you was sleeping on springs. And there was people walking all hours of the night. Did not sleep well
- 1/5
Second night find bed,my body plea bugs.... I got to pharmacy ,buy something kill stuffs
- 1/5
Second night find bed,my body plea bugs.... I got to pharmacy ,buy something kill stuffs
- 2/5
Room was not thoroughly cleaned. No Tv remote, room phone was not connected to make call to front desk. Went to front desk and no one was available nor picked up phone when i called, twice. Had a very unpleasant experience.
- 2/5
Room was not thoroughly cleaned. No Tv remote, room phone was not connected to make call to front desk. Went to front desk and no one was available nor picked up phone when i called, twice. Had a very unpleasant experience.
- 1/5
Hotel was nothing like the picture on their website. Ridiculously small room, of course, roaches. Peel and stick tiles on the floor, that were peeled up, musty, moldy, bed was atrocious. Holes in the walls/doors. The area around the hotel was riddled with drugs and it was sketchy. I would never in a million years go back there.
- 1/5
Hotel was nothing like the picture on their website. Ridiculously small room, of course, roaches. Peel and stick tiles on the floor, that were peeled up, musty, moldy, bed was atrocious. Holes in the walls/doors. The area around the hotel was riddled with drugs and it was sketchy. I would never in a million years go back there.
- 5/5
Good service
- 5/5
Good service
- 1/5
Horrible this place should not be on hotels .com...its not safe and it smells..the only good yhing were the people at yhe desk...its a death trap...dont stay here..lot lizzards everywhere
- 1/5
Horrible this place should not be on hotels .com...its not safe and it smells..the only good yhing were the people at yhe desk...its a death trap...dont stay here..lot lizzards everywhere
- 5/5
Not enough towels or pillows
- 5/5
Not enough towels or pillows
- 4/5
It met needs. I'm thankful.
- 4/5
It met needs. I'm thankful.
- 1/5
We were welcome by nice lady but that was only good thing about this motel, sheets were dirty followed by dirty towels and filthy pillow. Also not to forgot fridge and nonworking tv, mildew smell from beds as if dirty sheets were not bed enough, little to NO WIFI. We did found a bug but first we assume its because hot summer in south but introduce with more when it rain later that evening.
- 1/5
We were welcome by nice lady but that was only good thing about this motel, sheets were dirty followed by dirty towels and filthy pillow. Also not to forgot fridge and nonworking tv, mildew smell from beds as if dirty sheets were not bed enough, little to NO WIFI. We did found a bug but first we assume its because hot summer in south but introduce with more when it rain later that evening.
- 1/5
Check in was ok room was old was not that clean once the ac was turned on cockroaches started coming out all across the room. Look like prostitution is at this hotel and drug dealers too while trying to get a refund girls with basically no clothes kept walking in and out or around the office
- 1/5
Check in was ok room was old was not that clean once the ac was turned on cockroaches started coming out all across the room. Look like prostitution is at this hotel and drug dealers too while trying to get a refund girls with basically no clothes kept walking in and out or around the office
- 1/5
The bed was way past it’s prime you could feel the springs. I found someone’s shaving cap on the shower. Someone’s car was broke into right in front of me. The attendant was beyond rude and unprofessional
- 1/5
The bed was way past it’s prime you could feel the springs. I found someone’s shaving cap on the shower. Someone’s car was broke into right in front of me. The attendant was beyond rude and unprofessional
- 1/5
We stop here while passing through for a really quick sleep only was there about 8 hours(thank goodness) the bathroom there was mold all behind the toilet and my wife said she felt like it was gonna collapse when she sat down. The ceiling in the sleeping area was falling down this room overall was in bad need of repair. We will not be staying here again
- 1/5
We stop here while passing through for a really quick sleep only was there about 8 hours(thank goodness) the bathroom there was mold all behind the toilet and my wife said she felt like it was gonna collapse when she sat down. The ceiling in the sleeping area was falling down this room overall was in bad need of repair. We will not be staying here again
- 1/5
It is in a great location, but that's the only good thing. The property is old and outdated
- 1/5
It is in a great location, but that's the only good thing. The property is old and outdated
- 2/5
The staff at the front desk were really nice but that as much as I can complement the place.
- 2/5
The staff at the front desk were really nice but that as much as I can complement the place.
- 3/5
No words
- 3/5
No words
- 2/5
This motel has a good location, right off the interstate, and the room was clean and spacious. However, the bed was old and lumpy, and the room was hot! We thought that was because we were in South Carolina. We turned on the AC, but it was very loud and rattled too much for us to sleep. The AC unit also said it provided heat, so we didn't think about there being another heat source, until the next day when we checked out and I mentioned that it was hot in our room. The clerk said, "Oh, the heat must have been on in your room," and she and another clerk there laughed. It turned out that there was another heating source. It must have been set at 80 degrees!
- 2/5
This motel has a good location, right off the interstate, and the room was clean and spacious. However, the bed was old and lumpy, and the room was hot! We thought that was because we were in South Carolina. We turned on the AC, but it was very loud and rattled too much for us to sleep. The AC unit also said it provided heat, so we didn't think about there being another heat source, until the next day when we checked out and I mentioned that it was hot in our room. The clerk said, "Oh, the heat must have been on in your room," and she and another clerk there laughed. It turned out that there was another heating source. It must have been set at 80 degrees!
- 1/5
Property was very run down. Rooms were clean, but place needs to be updated.
- 1/5
Property was very run down. Rooms were clean, but place needs to be updated.
- 4/5
Not bad had a pleasant stay.
- 4/5
Not bad had a pleasant stay.
- 1/5
Property was old. The room we we put in was supposed to be handicap accessable. It was not.
- 1/5
Property was old. The room we we put in was supposed to be handicap accessable. It was not.
- 3/5
Customer service was great. Lady made you feel at home and answered all your questions that you had. There was issues with the room, from leaking faucet and old mattress that needed to be replace.
- 3/5
Customer service was great. Lady made you feel at home and answered all your questions that you had. There was issues with the room, from leaking faucet and old mattress that needed to be replace.
- 1/5
Arrived at11:30 pm, was told they were sold out, and didn’t even have our reservation even after showing them our documentation. Tried app to find another location, but couldn’t schedule anything for the night of the 22nd anymore!
- 1/5
Arrived at11:30 pm, was told they were sold out, and didn’t even have our reservation even after showing them our documentation. Tried app to find another location, but couldn’t schedule anything for the night of the 22nd anymore!
- 1/5
tub dirty while room dirty people hanging in the parking lot all night long
- 1/5
tub dirty while room dirty people hanging in the parking lot all night long
- 4/5
Affordable prices, am with no issues. The rooms were dated but clean. I enjoyed my stay.
- 4/5
Affordable prices, am with no issues. The rooms were dated but clean. I enjoyed my stay.
- 2/5
Toilet rocked, bedspread had burn holes & stains, my side of king bed broken down enough that I thought I might roll out, ac unit extremely noisy. Worst was upon arriving back from dinner about 10:15 pm other guests were set up in folding chairs in the parking spot immediately next to our car out front of our room having a smoking and arguing party until 12:30 am. Had we asked them for quiet or called the front desk we would have feared for a keyed car or would have had to change rooms.
- 2/5
It served its purpose a place to sleep, but wouldn’t return. Cleanliness was not up to par, it had a weird smell, ceiling was patched up.
- 1/5
The room was in terrible shape. Whoever did the paint job in the bathroom did a terrible job and stepped into paint and then into the bath tub, leaving brown footprints from their boots. Was scary to even use the toilet. Clearly management cares less
- 4/5
It was a decent hotel, up to date on the inside, but not on the outside. But when entering the room, I was pleasantly surprised but the updated and clean room. I slept comfortably and there were no issues.
- 1/5
the beds were stained , no fridge or microwave, the door wouldn’t lock , the outlets didn’t work
- 1/5
I wouldn’t suggest staying here with a family. Some shady stuff went on all night long. Very scary!!
- 1/5
Each room smelled like smoke. There were junk food bottles and wrappers found under the bed. The tv did not work in either of the rooms I was in after complaining about the first room. Lights did not work. The door was left unlocked and open before getting to the second room. Very nasty ! Staff was always rude and did nothing to help.
- 1/5
Soone knocked on door several times in middle of the night. Woke up to police every where looking for someone. Parting in the rooms beside us. I was afraid.
- 1/5
The “heaters” in the room had burn marks on them, the shower area was dingy and the towels had holes in them. The toilet had a gross ring in the bottom. Soap scum and gunk all in the drain of the tub. Tub didn’t plug to give my infant a bath. No bassinets. No hair dryers. It was completely noisy hearing the same loud music over and over. Pillows were flat. No refrigerator but space for one!? And to top that off a tip envelope for the “staff”
- 3/5
Comfortable room but area is a bit sketchy . Was fine for one night while travelling north.
- 4/5
Stay was good. Bed was kind of stiff, but the metal plate heating was great. Room was clean and cozy.
- 1/5
Would like a refund!