Holiday Inn Express & Suites Columbia-Fort Jackson by IHG

100% recomendado. Muy céntrico

The staff was very pleasant and friendly. The room was very dirty. The carpet area hadn't been vacuumed in quite some time and the floors were so dirty, they have not been mopped in quite some time.

Room was clean. Staff was excellent. Would recommend to anyone looking to stay.

Close to Fort Jackson.

Good

Good

The bed was not very comfortable. My wife hated it.

n/a

I appreciate the comfort and safety of my stay in Columbia SC. n/a

Staff was very friendly and pool area was nice.

Exceptional

Very good

Staff was polite, clean hotel overall & room, and big breakfast selection was nice. We got in late, thermostat was stuck at 76d in room- quite muggy sleep & shower w no bathroom fan.

Nice

Stay was good but hotel could use little upkeepong. Nothing major some things I noticed the tub was all picked maybe new tubs, door paints chip little painting in them

Both of our beds were very poor cuz they were toooo soft couldn't sleep

Breakfast was good. Parking was very convenient.

Every thing Every thing

Every thing Every thing

The staff is super friendly and helpful, especially Walisha. The location is near the interstate, several restaurants and shops. The pleasant smell of cleanliness hit as soon as you enter the hotel, and the rooms did not disappoint either. The room was spacious, very clean and plenty of towels were provided. Breakfast was good. Pork and turkey sausage options were available. Parking was plentiful. I definitely recommend this hotel.

Great Place to stay very confenient.

Superb

I loved this hotel! The staff were great, the beds n pillow’s were comfy, they had Dove products, the breakfast was ok it did what it needed to do, the staff were friendly, and they even had toothpaste, toothbrushes, combs, razors, and shaving cream.. I didn’t plan on staying that’s why I didn’t have mine. But the rooms are also big!! The pool was nice but cold and I would go back again and again. They have an automatic pancake maker I never saw one of those I didn’t like breakfast was over at 9:30 normally in the weekends hour’s are later

I didn’t like breakfast was over at 9:30 normally in the weekends hour’s are later

It was available at the last minute and offered free breakfast . Parking lot wasn’t well lit and quite noisy after 10pm.

It was available at the last minute and offered free breakfast . Parking lot wasn’t well lit and quite noisy after 10pm.

Breakfast was excellent.

Breakfast was excellent.

The housekeeping department should be applauded. Very clean rooms, which is not a given anymore. Loved how clean the rooms felt. Thank you!

Good breakfast choices, parking was close to the entrance and felt safe.

Cleanliness and staff were all up to par. I reserved a handicap accessible room, but did not receive~

Cleanliness and staff were all up to par. I reserved a handicap accessible room, but did not receive~

Wonderful staff and room! Breakfast was great.

Lovely

Very good

We had a large room and everything was nice and comfortable. The breakfast was decent.

Very good

Very good

I was pleasantly surprised by this hotel. The bed was very comfortable. I have some dietary restrictions and I was able to find something to eat for breakfast. Staff is very friendly. Room was nice and clean.

Easy check in. Friendly staff. We were there for family day and graduation in Fort Jackson and the location was ideal, only about 8 min away. Stores and restaurants close by. Clean and super comfy beds. Gym was super clean. Will definitely stay here again if I have to come to another graduation.

Very good

Exceptional

They now charge $5 for parking so nickle and diming ya.

The rooms were clean with a nice scent. Breakfast and indoor were good as well. Would definitely stay here again

Great hotel, very clean and comfortable. Would recommend.

Breakfast was good with a nice selection. There was no breakfast available on Sunday because someone called out. Bathroom sink was very slow to drain and the toilet ran intermittently.

Breakfast was good with a nice selection. There was no breakfast available on Sunday because someone called out. Bathroom sink was very slow to drain and the toilet ran intermittently.

Great hotel, very clean and comfortable. Would recommend.

Exceptional

Exceptional

Superb

Location is great. Driving distance to Myrtle Beach, Charleston, and Augusta is not bad. Our ice machine was broke on the 5th floor and there isn't one on the first floor/lobby area, so had to go to a different floor for ice. We survived tho.

Hotel was overbooked and we didn't get a room.

Overall the stay was good. It was right near the gymnastics competition we were attending so that was the biggest perk. There were a few things that were not the best, when my kids wanted to get in the indoor pool it was freezing cold, there was a group that was being rowdy in the pool area and a group of teenagers that were going up and down the stairs inattended. At some point someone poured a drink down the stairs and there were all sticky. The breakfast was good but ran out of stuff very quickly.

The most comfortable beds I've ever slept in!

Nice and quite

Room was great. A little noisy with kids running the hallway. Staff is fantastic. Breakfast is skip-able.

I didn’t eat breakfast as there was something wrong with my ac

Coffee was really good.

Clean room, kind staff

Room I reserved was not available when I checked in. Was down graded to lesser room right by elevator. Many things about hotel going down hill and needs updating. Room 218. It had broken vanity in bathroom, elevator broken, wallpaper peeling lobby

Yes

Room was clean, breakfast stated 6 am-9am but it was 630-930am. The real issue was that we were trapped in an elevator for 30 +minutes and the fire department had to be called to get us ok. The issue was that NOT ONE SINGLE STAFF MEMBER checked on us. There was no follow up to make sure we were ok, not a courtesy call or anything. I understand to some it was only 30 + minutes but it was also with my 70 year old mother. Checking on us would have definitely gone a long way. Hopefully no one else has this experience.

Shops near by staff pleasent but asked for a receipt by email when i left never received it.please send.found garbage on floor but was verry clean. Ac fine

Very nice location, The staff was very courteous. Upon check-in at the time we checked in the first floor elevators were not working. The room was clean and comfortable, but there was so much noise coming from the hallway So sleeping was an issue as our room was right at the elevator breakfast was fine. Coffee machine wasn’t working properly. Overall I’ll give this property 4****

Hotel is NEAR base not ON

Had to go down to front desk to get new towels and they would not take the dirty ones so i had to keep them in my room. They would not take out the dirty garbage bags. I could not check out of hotel from my room i had to go to front desk!!

Parking was easy. Room was clean. Breakfast was typical hotel complimentary buffet.

We didn’t eat breakfast. No issues.

The rooms are dated. Unable to open window shade for natural lighting. French fries & medication wrapper visible on the floor letting me know that it had not been properly cleaned before we entered the room. No one at the front desk twice when I went. There were two elevators, but only one was functioning during our entire stay. We made the best of our stay for the purpose that we were there.

The water pressure was poor and hot water wasn't hot. So I went down stairs and mentioned it the guy working the counter and he did care. My only issue

Needs to have another trash can in the room by the desk.

The best thing about our stay was how peacefully quiet it was. The room was too dark even with the lights on even though the lamps worked but were broken. Breakfast was meh, add grits to the menu.

We only stayed for one night, but would definitely stay again. Breakfast had plenty of options and the location was good for our needs.

Clean room, great staff and amenities!

They charge $5 parking fee….never before

One of the best hotel experiences I've ever had! No complaints! Check in was easy and quick, staff was attentive and friendly, the room was spacious and clean, the bed and pillows were amazing and the shower was top notch! Definitely recommend!!!

The room was very spacious and nice.

Great hotel, very clean and comfortable. Would recommend.

Breakfast could be improved by adding oatmeal, having the butter supply stocked. We were surprised to be told that a $5 parking fee would be added to our bill? Whaaaat?

Breakfast could be improved by adding oatmeal, having the butter supply stocked. We were surprised to be told that a $5 parking fee would be added to our bill? Whaaaat?

No kleenix

Nice place to stay

Nice place to stay

The room was really nice

The room was really nice

This was a very large, comfortable room. The staff was welcoming and helpful. Our stay was quiet and relaxed. The breakfast was good. I would like to see whole milk on the menu.

Room was clean. Staff very accommodating . Only issue was the breakfast. It was a very busy Saturday at 8:30 hot food was gone. When it was refilled, it was cold.

Room was clean. Staff very accommodating . Only issue was the breakfast. It was a very busy Saturday at 8:30 hot food was gone. When it was refilled, it was cold.

Pleasant stay

Pleasant stay

The breakfast was pretty good most of the time. They also upgraded our room and took money off our stay due to the pool being closed and no AC in our first room. It was on a badder side of town. The pool that we were very excited to use, was not able to be used. There was only one elevator operating. The laundry facilities needed to cleaned pretty badly.

Some of the breakfast items wasn't the best

The room was very clean and the breakfast was average.

The room was very clean and the breakfast was average.

Several things in facility were in disrepair.

Very good overall. But the ice machine on fifth floor was not working and coffee machine led for water could not be opened

Very good overall. But the ice machine on fifth floor was not working and coffee machine led for water could not be opened

Great stay very nice and clean

Great stay very nice and clean

Clean room

Clean room

Cons: def an older, weathered hotel. Often faster to just take the stairs rather than wait for the elevator. I booked this location because of the indoor pool (traveling w children), but it was closed for the entirety of our stay (3 nights)

Cons: def an older, weathered hotel. Often faster to just take the stairs rather than wait for the elevator. I booked this location because of the indoor pool (traveling w children), but it was closed for the entirety of our stay (3 nights)

Pool was closed the entire time we were there. Breakfast was very greasy. People were very kind, bed sheets didn't fir the bed, they were too small.

Pool was closed the entire time we were there. Breakfast was very greasy. People were very kind, bed sheets didn't fir the bed, they were too small.

The staff was very friendly inviting and caring! Room was large and clean. Food was good in the morning met expectations. Only thing we noted was rooms are a little warn and the bed was softer than we cared for. Good location and Waffle House right next door same lot was nice for late nite eats.

The staff was very friendly inviting and caring! Room was large and clean. Food was good in the morning met expectations. Only thing we noted was rooms are a little warn and the bed was softer than we cared for. Good location and Waffle House right next door same lot was nice for late nite eats.

We rented because the pool and was closed.

We rented because the pool and was closed.

The key to the door wasn't working properly

The key to the door wasn't working properly

Staff was great..rooms could use some touching up as far as paint and bathroom caulking. Pool was out of service during our stay.

Staff was great..rooms could use some touching up as far as paint and bathroom caulking. Pool was out of service during our stay.

Room was nice. Clean(ish) Pool was down so the kids were kinda upset but not a huge deal I suppose. Staff were friendly but basic customer service as I guess we expect. Nothing stood out to make this more than an average experience. We got what we paid for and that’s totally fine

Room was nice. Clean(ish) Pool was down so the kids were kinda upset but not a huge deal I suppose. Staff were friendly but basic customer service as I guess we expect. Nothing stood out to make this more than an average experience. We got what we paid for and that’s totally fine

Clean Room

Clean Room

The room was clean and had a lot of extra space. The bed was comfortable. Breakfast was very good with many options available:)

The room was clean and had a lot of extra space. The bed was comfortable. Breakfast was very good with many options available:)

Awesome again.

Awesome again.

Yes everything was wonderful

Yes everything was wonderful

The floors were dirty, sticking like glue but she should only closed the food area, handled that and after go the the other area to clean. All other stuff were unwelcoming and unhappy. Will not return to this location and look not to go back to Holiday Inn.

The floors were dirty, sticking like glue but she should only closed the food area, handled that and after go the the other area to clean. All other stuff were unwelcoming and unhappy. Will not return to this location and look not to go back to Holiday Inn.

The hotel has a few bumps and bruises from hosting lots of guests but it was clean, quiet and well-run. The exception was the sub-par breakfast but thats more on corporate. Holiday Inn needs to ditch the velvetta filled omelets -bleh! They had also run out of regular milk by 8am so everyone had dry cereal.

The hotel has a few bumps and bruises from hosting lots of guests but it was clean, quiet and well-run. The exception was the sub-par breakfast but thats more on corporate. Holiday Inn needs to ditch the velvetta filled omelets -bleh! They had also run out of regular milk by 8am so everyone had dry cereal.

Everything was good

Everything was good

There was no hot breakfast at 8:45 even though breakfast is served until 9:30.

There was no hot breakfast at 8:45 even though breakfast is served until 9:30.

Staff was nice and room was nice.

Staff was nice and room was nice.

This was one of the best hotels I have ever stayed at. As soon as you walked in you could smell and see how clean the facility was . The receptionist came right away and got me checked it she was polite and friendly . Once we got into the room it was very clean and the bed was soft not hard and the room was well stocked . In the morning we had the complimentary breakfast and it was delicious . Had a good variety and again the staff were friendly and helpful . They kept the food stocked and cleaned tables as guests left . The receptionist when we checked out was just like the rest friendly and pleasant.

This was one of the best hotels I have ever stayed at. As soon as you walked in you could smell and see how clean the facility was . The receptionist came right away and got me checked it she was polite and friendly . Once we got into the room it was very clean and the bed was soft not hard and the room was well stocked . In the morning we had the complimentary breakfast and it was delicious . Had a good variety and again the staff were friendly and helpful . They kept the food stocked and cleaned tables as guests left . The receptionist when we checked out was just like the rest friendly and pleasant.

Was excellent but heat on the termist wasn't regulated the heat good or heating system wants to clean the air ventilation system

Was excellent but heat on the termist wasn't regulated the heat good or heating system wants to clean the air ventilation system

Great service

Great service

The room was clean, service was great, the pool was warm and inviting. Breakfast was hot and delicious. We are so glad we stayed here!

The room was clean, service was great, the pool was warm and inviting. Breakfast was hot and delicious. We are so glad we stayed here!

Everything as expected! The pool was just very cold!

Everything as expected! The pool was just very cold!

The staff was very nice and the room was clean. We had a very nice stay.

The staff was very nice and the room was clean. We had a very nice stay.

When we checked in they didn’t have our reservation in their system. The woman was very nice and luckily was able to find us another room. Also in the middle of the night our shower curtain fell down twice and woke us up

When we checked in they didn’t have our reservation in their system. The woman was very nice and luckily was able to find us another room. Also in the middle of the night our shower curtain fell down twice and woke us up

Clean

Clean

It’s a new place so it’s very clean. Staff were friendly and location was great for my needs.

It’s a new place so it’s very clean. Staff were friendly and location was great for my needs.

We were there for 3 nights. However, our keys would not work. Every day we had to get them redone. Front desk kept saying that 1 key deletes the other key?? There were 2 of us in the room so why would it do that? If my husband left to do something he couldn't get back in and vice versa. That was a pain to keep redoing those keys every day. Only other complaint would be that the water doesn't get very hot. I had it turned all the way to the hottest setting in the shower and it still was just warm. Breakfast was good. There was hot food option and decent choices. Staff for breakfast were very friendly and helpful. Although we didn't need housekeeping to clean our room, they were very accommodating in bringing us whatever fresh towels or anything else that we needed. I would give this hotel an 8 out of 10. But overall a decent place to stay. I would stay there again if I was in the area

We were there for 3 nights. However, our keys would not work. Every day we had to get them redone. Front desk kept saying that 1 key deletes the other key?? There were 2 of us in the room so why would it do that? If my husband left to do something he couldn't get back in and vice versa. That was a pain to keep redoing those keys every day. Only other complaint would be that the water doesn't get very hot. I had it turned all the way to the hottest setting in the shower and it still was just warm. Breakfast was good. There was hot food option and decent choices. Staff for breakfast were very friendly and helpful. Although we didn't need housekeeping to clean our room, they were very accommodating in bringing us whatever fresh towels or anything else that we needed. I would give this hotel an 8 out of 10. But overall a decent place to stay. I would stay there again if I was in the area

Clean rooms, breakfast, staff is very nice

Clean rooms, breakfast, staff is very nice

Clean room

Clean room

The staff was friendly and accommodating. Breakfast was good. My son enjoyed the pool.

The staff was friendly and accommodating. Breakfast was good. My son enjoyed the pool.

Nice stay. Clean room. Friendly staff.

Nice stay. Clean room. Friendly staff.

None

None

First you have staff that are rude and do not seem to know anything about the hotel nor do they seem to care. Let me help you out: Room 316 we complained that the AC never stopped running therefore we froze the entire 3 days we stayed keep in mind the temperature outside was 56 to 60 degrees the nights were low 50's! We flew in for our son's Fort Jackson graduation. Then our tub filled to shine deep as we rushed through a shower as to NOT FLOOD THE FLOOR!! The lady at front desk answer to our hotel room issues were um I don't usually work here this is not my hotel I'm just filling in-REALLY? We asked for maintenance LMBO-her response IDK if they have anyone who is maintenance here-OMG! Then she moved us to a room where the door had wood missing near the lock as if someone used a crow bar tonbreak in the room- ARE YOU SERIOUS!! So we had to decide either freeze or our safety! We decided to live to see our son's graduation so we went back to room 316 to face the freezing cold and the Noah Arks bathroom! We are Diamond Elite Members this is by far the absolute worst hotel stay ever! Not to mention your GM Hutchinson is rude and short tempered ! I approached him about breakfast being out except for some black bananas, tiny apples, grits, pancakes! There was no milk, eggs, bacon, sausage, apple juice nor orange juice! The time of my complaint was 745 am, breakfast is from 630-930! His response we are out- wow as sadly families with kids continued to come down for breakfast!

First you have staff that are rude and do not seem to know anything about the hotel nor do they seem to care. Let me help you out: Room 316 we complained that the AC never stopped running therefore we froze the entire 3 days we stayed keep in mind the temperature outside was 56 to 60 degrees the nights were low 50's! We flew in for our son's Fort Jackson graduation. Then our tub filled to shine deep as we rushed through a shower as to NOT FLOOD THE FLOOR!! The lady at front desk answer to our hotel room issues were um I don't usually work here this is not my hotel I'm just filling in-REALLY? We asked for maintenance LMBO-her response IDK if they have anyone who is maintenance here-OMG! Then she moved us to a room where the door had wood missing near the lock as if someone used a crow bar tonbreak in the room- ARE YOU SERIOUS!! So we had to decide either freeze or our safety! We decided to live to see our son's graduation so we went back to room 316 to face the freezing cold and the Noah Arks bathroom! We are Diamond Elite Members this is by far the absolute worst hotel stay ever! Not to mention your GM Hutchinson is rude and short tempered ! I approached him about breakfast being out except for some black bananas, tiny apples, grits, pancakes! There was no milk, eggs, bacon, sausage, apple juice nor orange juice! The time of my complaint was 745 am, breakfast is from 630-930! His response we are out- wow as sadly families with kids continued to come down for breakfast!

Clean, comfortable stay

Clean, comfortable stay

This hotel was very convenient for our trip to go to a South Carolina football game. The staff was great. If I had one complaint it would be that the bathroom floor was much in need of a good mopping!

This hotel was very convenient for our trip to go to a South Carolina football game. The staff was great. If I had one complaint it would be that the bathroom floor was much in need of a good mopping!

The rooms were super clean and the beds were super soft and comfy!! The room design was so modern with a step down desk area and chair. It was AWESOME!!

The rooms were super clean and the beds were super soft and comfy!! The room design was so modern with a step down desk area and chair. It was AWESOME!!

They should start breakfast at6am and have coffee ready then for people that have to leave early

They should start breakfast at6am and have coffee ready then for people that have to leave early

The breakfast was not so great The food was not tasty at all

The breakfast was not so great The food was not tasty at all

Room had a bit of smoke odor. Window shade was not in great shape. Otherwise fine.

Room had a bit of smoke odor. Window shade was not in great shape. Otherwise fine.

Breakfast good. Rooms clean and although hotel was full it was reasonably quiet.

Breakfast good. Rooms clean and although hotel was full it was reasonably quiet.

Bed was way to soft. other than that it was very clean and well situated.

Bed was way to soft. other than that it was very clean and well situated.

No complaints. Everything was good 👍

No complaints. Everything was good 👍

The room was so much larger than we expected. When we arrived it was 11:30pm and we were greeted by Patrick who made us feel so welcome and that he genuinely was happy for us to be staying there. Would stay here again if needing to be back in Columbia, SC for anything.

The room was so much larger than we expected. When we arrived it was 11:30pm and we were greeted by Patrick who made us feel so welcome and that he genuinely was happy for us to be staying there. Would stay here again if needing to be back in Columbia, SC for anything.

We booked on Expedia a month in advance- upon on arrival the manager could not locate our reservation until I gave him our confirmation number. He then sent us to our ‘assigned’ room only for the key card to reject entry. My husband walked back down to the front desk where he rescanned the keys and sent my husband back upstairs. The keys still did not work so- here he goes again. Mind you this is midnight and we are exhausted. The manager came up with his master unlock key card tool and then we heard screaming from inside “you have the wrong room!” Turns out our room had been given away. We waited another 20 minutes for the issue to be resolved and a room found for us. We did not get our king size bed as reserved, but at that point we didn’t care. To the poor lady frightened by this mix up, I am so sorry management was inept and unorganized! As we waited, we heard multiple complaints from other guests, unmade beds, ladder and paints in one room and rooms assigned to them were NOT what they reserved. Holiday Inn- do better!!!

We booked on Expedia a month in advance- upon on arrival the manager could not locate our reservation until I gave him our confirmation number. He then sent us to our ‘assigned’ room only for the key card to reject entry. My husband walked back down to the front desk where he rescanned the keys and sent my husband back upstairs. The keys still did not work so- here he goes again. Mind you this is midnight and we are exhausted. The manager came up with his master unlock key card tool and then we heard screaming from inside “you have the wrong room!” Turns out our room had been given away. We waited another 20 minutes for the issue to be resolved and a room found for us. We did not get our king size bed as reserved, but at that point we didn’t care. To the poor lady frightened by this mix up, I am so sorry management was inept and unorganized! As we waited, we heard multiple complaints from other guests, unmade beds, ladder and paints in one room and rooms assigned to them were NOT what they reserved. Holiday Inn- do better!!!

The air conditioning in my room didn’t work. I alerted the hotel and Expedia and no one did anything about it. If it wasn’t for my graduation, this would’ve been a horrible stay

The air conditioning in my room didn’t work. I alerted the hotel and Expedia and no one did anything about it. If it wasn’t for my graduation, this would’ve been a horrible stay

AC not working in the room it was very hot

AC not working in the room it was very hot

Horrible

Horrible

Tub did not drain and their was no hot breakfast available in the morning such as eggs, sausage, etc...

Tub did not drain and their was no hot breakfast available in the morning such as eggs, sausage, etc...

At check-in, the clerk was extremely rude. She clearly hates her job and hates people. She didn’t tell me about the deposit when she gave me the total. When I questioned her why I was charged $75 more, she got mad at me and was very difficult. When we got to our to our room, it had a very weird smell, there was hair in the bathroom and the beds were awful. During the night we were awakened all night by a drip. Long story short, the drip was the ac and the weird smell was mold. The clerk this time was super accommodating and we changed rooms. No hair and no smell in the next room.

At check-in, the clerk was extremely rude. She clearly hates her job and hates people. She didn’t tell me about the deposit when she gave me the total. When I questioned her why I was charged $75 more, she got mad at me and was very difficult. When we got to our to our room, it had a very weird smell, there was hair in the bathroom and the beds were awful. During the night we were awakened all night by a drip. Long story short, the drip was the ac and the weird smell was mold. The clerk this time was super accommodating and we changed rooms. No hair and no smell in the next room.

Great place to stay for a USC game!

Great place to stay for a USC game!

Los cuartos necesitan más luz

Los cuartos necesitan más luz

I enjoyed my stay with the clean room, good breakfast, exceptional employees that were so kind and so helpful.

I enjoyed my stay with the clean room, good breakfast, exceptional employees that were so kind and so helpful.

The bathroom needed remodel, not an attempted fix that was obvious. Mismatched paint. Rusty furniture. Obvious cover up instead of a proper repair.

The bathroom needed remodel, not an attempted fix that was obvious. Mismatched paint. Rusty furniture. Obvious cover up instead of a proper repair.

Over priced for mediocore and outdated accommodations

Over priced for mediocore and outdated accommodations

Terrible service and wrongfully charged.

Terrible service and wrongfully charged.

👍

Breakfast and heated pool were amazing

For our purpose of staying one night on our way to Florida, this hotel was good. It is close to many restaurants and stores. The area seemed safe.

The staff was amazing. Room was very nice but a little dark for my wife she loves a lot of natural light. Overall it was a great hotel.

Front desk staff not all that friendly. But the housekeepers were very friendly, they would not walk pass you without saying hello.

1st "STAY AWAY" This hotel is the worst we have stayed. Unclean, unclean unclean. Checkin wasnt ready for us to see the room. Fine came back at 3pm. Got into the room and crawling up the wall was a small spider we thought. But got close it was a ROACH. We checked to room out then here comes another one across the floor. Same time one crawls across the pillow while our neice is on the bed. We went to tell the manager. And her attitude was OHHH WELL it happens. Then she thought I was someone else. To have more attitude. When she realized I wasnt who she thought I was she didnt even apologize for her rudeness. Just said here is another room bring the key to the other room when your moved. Breakfast was very simple and non tasteful. Drinks are very watered down. The next room wouldn't get cooler and we already paid thru a third party whom we are working with on credit or refund. So dont waste your time its better to stay some where else. We will be posting the full video onnour YouTube and TikTok travel page KING AND QUEEN GETAWAYS!

Excellent property, great staff, room is wonderful, breakfast was great!

Renovation underway and did not realize we could not use the pool and it was one of the reasons we picked this location. It was listed on Holiday Inn website I was told but not on Expedia.

All good breakfast should open at 6 am

They served breakfast it was ok could be a lil better

Best sleep with great pillows.

I'm giving 3 stars because the pool was "closed for maintenance" for the extent of our stay. This was a big disappointment since we had chosen this hotel in part because of the pool. The kids were very disappointed. The room itself was large and updated but there was no functional fan in the bathroom and there was mold marks on the ceiling. On the other hand, they were very accommodating as we had to extend our stay for one night and we were able to do so without any issue. Overall it was clean, the staff was nice, and there was good variety of food for breakfast.

Good service but need a little maintenance on walls and faucet

The breakfast offering was good. Pancakes, eggs, sausage, cinnamon rolls, omelets, cereal, coffee and juices. The beds were comfortable.

Overall the property and room were fine but after 8 hours in the car with a 9 and 6 year old sooooo disappointed the pool had been closed for several days and we were never warned. We chose it specifically so the kids could swim. Never offered any compensation nor real apology. Warned the front desk they would get a bad review from me, I was disgusted at the false advertising.

There were literally people having sex all night in the rooms really loudly. It sound like their were parties being hosted in the hall ways. It was a frat house and I had two children with me. I asked the staff to help. They tried to quiet them down but it was terrible all weekend. It was awful. I will never stay there again.

Very nice.

...

Staff are the best very professional

The air condition in the Halls was turned off all the time

The a/c wasn’t on/working in the hallways. In the room it wouldn’t get any colder than 73 degrees so I’m not sure if they were having issues with their cooling system? Pool was just okay. Staying now in a rated 7 hotel and I feel it’s better than our stay at the holiday in.

Great location quiet.

Property was located on busy highway and was hard to get in and out of the parking lot. Hotel was clean and staff friendly. However there was a lot of wear and tear on the furniture and especially the bathroom.

Breakfast was good. Bed was ok. Shopping nearby. No one at front desk for 15 minutes at check in.

My vehicle along with 6 others were broken into during our stay so I would not recommend that location

Close to shopping and restaurants. Easy to park. Bed too soft. Good size room.

Room by car wash and road. Noisy!

Staff very professional...food excellent 👌

everything was convenient, easy access to my room, breakfast could be a little more diverse. area is very convenient for food delivery or going out to eat.

Nice and clean

Great

amazing

Great stay! The room was clean. Comfortable bed. Great breakfast buffet. Easy check in and friendly staff. Thank you.

I've stayed there before and enjoyed it. Unfortunately, the room we booked was not what we were given, right and because of graduation, there was no way to change it

Rooms were very nice. A little load right off a main road.

It was good and comfortable.

The room was very nice. My only negative is that the TV had no online guide. The card containing the channel line up didn't match the available channels. I arrived late at night, got ready for bed, and wanted to watch a little TV before retiring. The card listed channels 4 thru 62. The TV had channels 66-1 thru 88-?. When I selected 66-1, for example, there was a long commercial with no indication of what channel I was looking at. Very frustrating to find a channel to watch. I tried to call the from desk to see if there was a way to find out what channels were available, and the phone didn't work either. The next morning I went to the front desk and found that there are two different TV channel line up systems, and that the card in my room didn't match the TV channel line up in my room. Very frustrating. Other than the TV issue, the room was very nice and breakfast was great.

The stay was nice. I was unaware of the parking fee they charged and when I tried to speak with the manager, her attitude was horrible. Upon check-in, there was no conversation about the parking fee. Parking at the facility to should included with the stay. This is NOT the Ritz.

The toilet was broken. The water was not hot. The cookies were for members only. The front desk worker did give us two but only after a lot of contemplation. No employees smiled.

The area around the hotel had.so.e criminal activity going on .

It was great. Comfortable. Very friendly staff. Breakfast great

The breakfast, the staff and the bed were exceptional. Condition of room getting old. It was obvious they tried to keep it up but it’s getting worn out.

Great place

The two queen room was spacious and clean. Breakfast was tasty and convenient. The kids enjoyed the indoor pool but there were no pool towels. Price point was good.

Very mid, homeless ppl hanging around, smelled like cigarettes

The hotel itself was pretty much what you would expect. The only thing that caught me off guard was they tried to charge a 5 dollar parking fee I am fine with this if I’m in a busy downtown area, but it’s ridiculous on the outskirts of Columbia, There is a Walmart less than a mile away. South Carolina When I pressed the issue the hotel staff dropped the charge, but it still just seems like a money grab

Only thing was the step in the room. Not marked well and not safe for elderly.

Hotel charged $5 to park. Only working ice machine was on the 5th floor. In the process of a remodel. Hotel was clean.

Conveniently located around different eaterys, package store & walmart. The staff were friendly and hospitable. My room was clean and cold. Will definitely rent again when Im in the area.

Very clean with food within walking distance. Staff was very friendly and helpful with early check in after driving all night.

Clean. Helpful receptionist.

Very nice hotel

Disappointed that they advertised a hot-tub only to find that it had been taken out. Front desk was extremely helpful when I needed to print a document. Breakfast was just OK.

The pool was closed when we stayed here, and we would have really appreciated a heads up, as that was a main reason we chose this hotel.

A/C was broken - offered a fan and to change to a standard room (we had a suite). No one available to fix the A/C and they refused to give us a discount. It was 73-74 degrees in that room all night. We are hot natured and like it about 70 degrees at night. I won’t book there again, unfortunately.

Overall, not a bad experience. But the hotel is showing its age. The AC in my room didn’t fully cool the room and also the mattress springs were really worn out. But for the price, overall it was clean and safe. I’d probably stay there again.

Had a great stay

Everything in room was clean . Housekeeping did a great job . Breakfast was great

Staff was great. Breakfast was good. Pool was broken and facility was a little worn looking.

Very clean, helpful staff, very pleasant stay.

Hotel was noisy at night and the hallways were rather creepy. The waitress at breakfast the morning of 2/13 was great...so pleasant and cheery!

Breakfast was horrible! Pancake machine was broken. Eggs were all gone by 9 and food cold. Ice machine couldn't be found.

I brought a group of music education faculty and students to the state conference. Our stay was superb in every way. I particularly appreciated the clean, comfortable beds and the delicious breakfast!

Staff was very rude and unprofessional. The first night I found a cockroach in my room. Also, the pool was out of service.

Convenient

Pool was closed

From the time of arrival the front desk said the pool was shut down due to pump broken. Then I asked for a blanket for the pull out couch and the front desk said they don’t have any blankets because they’re overbooked. So we get a bed with no blanket? That was a weird experience. No courtesy to offer a discount for the inconvenience was discouraging. We travel there a lot not sure will be back.

Air conditioning in the room did not work and no other room was available and because I booked through a third party they would not offer a refund

Very clean, room is spacious and beds are comfortable. Check in was fast and friendly.

In town for a funeral! Upon our arrival! Both employees greeted myself and my family! Very informative and reminded us, that if anything is needed, to let them know!

The pancake machine was out of order in the entire stay and the oatmeal was cold. Other than that it was ok.

Hotel unwilling to make a change in my check in date even though I contacted them and Expedia immediately upon making the error. Did not want a refund/ just a change of date. Very disappointed!

Overall I was impressed with the property, amenities, comfort, location, etc. The breakfast was good, especially the cinnamon rolls. The main aspect that frustrated me a little was the fact that the vending was cashless. I didn't want to put snacks on the same card that held the room because the room was a business expense and the snacks were personal. I ended up leaving the convenience of the property to walk across the street to a gas station so I could shop from a convenience store.

Really nice large room. Had a separate area for work,watching tv,etc. Comfortable chair and ottoman.

A great hotel that lives up to the holiday inn brand. The breakfast is amazing, the room is clean and a good size. The staff were very helpful and the area has lots of options for dinner when travelling through. Area seemed safe.

It was close to fort Jackson

I really don’t know who is giving this property 8/10 or more . My original room the toilet didn’t flush. Then the second room the shower curtain was not mounted to the walls it was held up by a collapse able shower curtain rod. Then the culk job on the toilet and shower must have done by a blind person. Also the shower itself was thinning as the white color was fading off. So no this place was not anything but a 1 star

Nice and clean

The bed is not good

The heater in my room, the return who has rent beside the bed, barely 8 feet and it was so so loud when it came on I could not get any rest. It was here in the bathtub when I came in from a previous person here was in the bed From a previous person. I should’ve had complain about it, but I kept my mouth shut.

This was a nice stay, as expected. The breakfast was fine and convenient. The location was convenient for our needs.

Convene

Convenience and u have essential

Right away since 4 in room. Only negative was lighting in bathroom inadequate and at night room had too much light. But would stay here again.

It's nice place to stay.