Hilton Columbia Center

Would have been nice to know the property was under construction at the time of booking

Very good

.

We were terribly disappointed in several things. First of all, it would have been Nice to know that there was no lobby (renovations)! You checked in in the hallway. The second thing was that the pool closed for renovations too! No signage anywhere, like pardon us while we renovate.... Nothing! It was an anniversary stay! I am disappointed that Expedia didn't notify me either! I will writing a letter to the general manager asking for a resolution to our disappointment. I always booked through Expedia. I am second guessing myself as to why I should continue to be loyal. The problem is, I'm just one person and this will most likely be ignored. But, word of mouth does carry weight... 🤔

Great Pool! BEST STAFF EVER!!

Friendly staff over all good Construction and parking

The bed covers were dingy and highly stained. The bedding had mildew and other stains on the covers. I was bit by something in the bed. Advised manager and he did not seam to care. Just brushed my complaints off. Told me the bite on my arm was probably a mosquito and I strongly feel it may have been a bedbug. WILL NEVER STAY AT THE HILTON COLUMBIA CENTER EVER AGAIN! Pictures of the bedding below.

They are doing construction so finding the way into the building from the self pay parking garage was a little tricky but staff was helpful. Perhaps a little signage if you’re parking and walking in could be helpful. Parking to the front entrance

Didn’t know it was undergoing renovations. New valet fee is a lot more expensive.

Nice, clean. Great location. Paying an additional price for parking.

Location Renovations

Signage was confusing due to construction.

Clean room. Helpful staff. Lobby renovation was a slight inconvenience.

The bed was very uncomfortable very lumpy

The bed was very uncomfortable very lumpy

It's was within walking distance of pretty much everything stay and service was excellent.desk was exceptional.

It's was within walking distance of pretty much everything stay and service was excellent.desk was exceptional.

Conditioner bottle was empty and the pillows were way too soft, but that's personal preference, I like mine firm

Everything Conditioner bottle was empty and the pillows were way too soft, but that's personal preference, I like mine firm

There’s a Ruth Chris at this property Outdated with a small bathroom

There’s a Ruth Chris at this property Outdated with a small bathroom

Front desk person when we checked in was very helpful and friendly. The breakfast buffet wasn't great. Some of the meat like the sausage was lukewarm at best and some of them were cold. Also we weren't given the option to order off the menu and get an omelet like the table next to us.

Front desk person when we checked in was very helpful and friendly. The breakfast buffet wasn't great. Some of the meat like the sausage was lukewarm at best and some of them were cold. Also we weren't given the option to order off the menu and get an omelet like the table next to us.

Exceptional

Costa

Location Costa

Exceptional

Very good

that includes the bathroom. The pictured suite online is bright and spacious not like the actual room 432.

They should at least have coffee available in the mornings. It was provided at one time - but now they have a sign up that the machine is out of order - which it has been for over year now.

Room was good. Venue ok. Breakfast acceptable Not a lot of choice within walking distance for food. Valet parking at all hotels is too expensive. It should be included in the price. If they don't have the ground at the hotel it is not the customers fault

Helpful staff, mediocre breakfast options.

I THINK IT WAS RIDICULIOUS THAT I HAD TO PAY FOR PARKING THE HOTEL GARAGE AND THERE WAS NO SNACKS

Clean room! Great service!!

The property was very clean, staff were most helpful and the location was amazing for walking through Downtown Columbia.

The property was very clean, staff were most helpful and the location was amazing for walking through Downtown Columbia.

Exceptional

THE ROOM AND LOCATION I THINK IT WAS RIDICULIOUS THAT I HAD TO PAY FOR PARKING THE HOTEL GARAGE AND THERE WAS NO SNACKS

The rooms were comfortable and spacious. The staff was very friendly and helpful. We would absolutely stay again.

Exceptional

Location and cleanliness WiFi was HORRIBLE

Location and cleanliness WiFi was HORRIBLE

Front desk staff was friendly helpful and courteous. Bathroom sink was cracked. On the 8th floor there was a continuous machine wiring sound all the time. Sounded like maybe the AC units on the roof.

Back

Very good

Great hotel, very clean and comfortable. Would recommend.

Great hotel, very clean and comfortable. Would recommend.

The location was perfect! The hotel was very nice and clean.

The location was perfect! The hotel was very nice and clean.

Exceptional

I liked everything! We always stay there when we're in town. Easy access to everything we like. Also very safe! Can't think of anything We didn't like....(Ruths Chris food wasn't as good that night). But we still enjoy ambiance and location

Great staff, clean and perfect location.

Exceptional

Great staff, clean and perfect location.

Can't think of anything We didn't like....(Ruths Chris food wasn't as good that night). But we still enjoy ambiance and location

Exceptional

How clean and comfortable it was and how close it was to many food places and shops so I could walk around and really get a feel of Vista. The only thing I had a problem with was the keycards they had to replace mine four times within my weekend stay. The lady at the desk was very nice and said that they are switching to a new keycard system soon so the issue should be resolved as well.

Yes

very convenient location, restaurants & nightlife (& daytime activities) are footsteps away.

Hotel was very clean and neat.

Needs a better coffee service setup.

Clean room. Staff was accommodating.

The bathroom was disgusting! Notified front desk and nothing was done! The overall room was not clean at all!

The bathroom was disgusting! Notified front desk and nothing was done! The overall room was not clean at all!

Great hotel, very clean and comfortable. Would recommend.

Nothing...

The front desk staff. The young girls working were extremely rude and wouldnt let me finish a sentence. I had two separate reservations and asked prior to my visit if I could stay in the same room for both. I was told yes, that wouldn’t be a problem. Once I got there, I confirmed again about staying in the same room and was again told yes. The next morning when I went to check out and check back in, the girls at the front told me I couldn’t because that room was promised to someone else and I would have to pack my things and move. I informed them politely that I was told twice that I could stay in my same room and even gave them the names of who I spoke with. They kept rolling their eyes and wouldn’t let me finish my sentence until I asked for a manager to help. Once the manager came and fixed the issue, I asked a few more questions, which I was ignored and when I was handed my keys, I thanked them for their help and they said nothing, complete silence. They were disrespectful and rude. I would have given 4 stars if it hadn’t been for them.

The front desk staff. The young girls working were extremely rude and wouldnt let me finish a sentence. I had two separate reservations and asked prior to my visit if I could stay in the same room for both. I was told yes, that wouldn’t be a problem. Once I got there, I confirmed again about staying in the same room and was again told yes. The next morning when I went to check out and check back in, the girls at the front told me I couldn’t because that room was promised to someone else and I would have to pack my things and move. I informed them politely that I was told twice that I could stay in my same room and even gave them the names of who I spoke with. They kept rolling their eyes and wouldn’t let me finish my sentence until I asked for a manager to help. Once the manager came and fixed the issue, I asked a few more questions, which I was ignored and when I was handed my keys, I thanked them for their help and they said nothing, complete silence. They were disrespectful and rude. I would have given 4 stars if it hadn’t been for them.

Clean room and amenities.

Clean room and amenities.

Paid double for parking. Hotel card did not work in the parking garage. $18.

My entire reason for staying at the Hilton was because you advertised having a shuttle service to CAE. When I arrived the male reception representative said “what shuttle, there is no shuttle”. I explained it was on Expedia . “Oh, we don’t”, I was told. No apology, or saying the need to rectify the problem or calling a supervisor to alert them of this issue. So instead of making things easier for my husband, I had to ask him to drive back to Columbia from Aiken at 2:30AM as my flight was at 5:30am. The male rep was absolutely unhelpful. The gal that was there tried to help with arranging an Uber, but since they were not reliable I had to ask my husband.

My entire reason for staying at the Hilton was because you advertised having a shuttle service to CAE. When I arrived the male reception representative said “what shuttle, there is no shuttle”. I explained it was on Expedia . “Oh, we don’t”, I was told. No apology, or saying the need to rectify the problem or calling a supervisor to alert them of this issue. So instead of making things easier for my husband, I had to ask him to drive back to Columbia from Aiken at 2:30AM as my flight was at 5:30am. The male rep was absolutely unhelpful. The gal that was there tried to help with arranging an Uber, but since they were not reliable I had to ask my husband.

I was charged for two rooms by booking.com and was only given one room the person at check in told me booking only had thier Cardin one room so I had to pay for the other room on my Amex So I paid for two rooms but was charged for three High end hotels are always nice

Not much of a buffet for $18

Reception and service and location were great

Reception and service and location were great

I would’ve liked a tub

The pool was filthy.

Needed change for a twenty and was told by front desk they had no cash and not ask Ruth Chris. Was told by them also they had no cash. Find this hard to believe

We didnt use the breakfast

Bathroom

The room was spacious The staff at breakfast was rude; the toilet broke

Check-in was easy; parking was convenient to the lobby, albeit expensive for the duration of our stay and length of time spent in the parking deck. The bed was extremely uncomfortable, and the pillows were dilapidated and provided zero support. The mattress was lumpy. The linens were clean, and we appreciated the amenities--coffeemaker, refrigerator, in-room safe. Breakfast was too expensive for our stay.

Check-in was easy; parking was convenient to the lobby, albeit expensive for the duration of our stay and length of time spent in the parking deck. The bed was extremely uncomfortable, and the pillows were dilapidated and provided zero support. The mattress was lumpy. The linens were clean, and we appreciated the amenities--coffeemaker, refrigerator, in-room safe. Breakfast was too expensive for our stay.

Friendly staff | convenient location |

Friendly staff | convenient location |

Friendly folks and great buffet breakfast for a few.

Friendly folks and great buffet breakfast for a few.

Everything was great

Everything was great

We only stayed one night the hotel was okay

We only stayed one night the hotel was okay

Nice place

Nice place

Everything, Hilton is always great. Easy, friendly service and great amenities.

Everything, Hilton is always great. Easy, friendly service and great amenities.

Yes

Yes

Beds were very comfortable in the entire hotel was very clean and quiet.

Beds were very comfortable in the entire hotel was very clean and quiet.

Chelsea was the highlight of our stay! She was super friendly and extremely helpful and nice!

Chelsea was the highlight of our stay! She was super friendly and extremely helpful and nice!

The lady at the front desk was so welcoming. The hotel is in close proximity to many restaurants. We were able to watch a fabulous firework show on the statehouse grounds from the window in our room.

The lady at the front desk was so welcoming. The hotel is in close proximity to many restaurants. We were able to watch a fabulous firework show on the statehouse grounds from the window in our room.

Everything was great

Everything was great

Room was great. Staff was so helpful.

Room was great. Staff was so helpful.

From the friendly staff and easy to access parking on arrival to the clean, comfortable room, the stay was great. Wish breakfast was included.

From the friendly staff and easy to access parking on arrival to the clean, comfortable room, the stay was great. Wish breakfast was included.

Friendly staff and room was great

Friendly staff and room was great

Convenient location for granddaughter’s graduation

Convenient location for granddaughter’s graduation

My stay was a basic one night stay, but the time i did spend in the hotal has pleasant. The room was clean and the bed was comfortable. The staff thatbi did interact with was friendly and helpful

My stay was a basic one night stay, but the time i did spend in the hotal has pleasant. The room was clean and the bed was comfortable. The staff thatbi did interact with was friendly and helpful

Enjoyed my stay.

Enjoyed my stay.

Great staff and service.

Great staff and service.

This is my favorite hotel in Columbia. It’s clean and staff is great. It’s my home away from home.

This is my favorite hotel in Columbia. It’s clean and staff is great. It’s my home away from home.

Check in was mint. Staff was super pleasant and well dressed.

Check in was mint. Staff was super pleasant and well dressed.

Room was clean but bathroom floor could have been cleaned a little better. Overall, great stay, friendly staff and great location. It can get loud with obnoxious cars driving along the street, but 'perk' of being downtown. Still, I would definitely stay here again.

Room was clean but bathroom floor could have been cleaned a little better. Overall, great stay, friendly staff and great location. It can get loud with obnoxious cars driving along the street, but 'perk' of being downtown. Still, I would definitely stay here again.

Nice clean room, very accommodating.

Nice clean room, very accommodating.

Efficient, friendly service. Very personable. Our room was clean and comfortable. Walking distance to restaurants and Colonial Life Arena.

Efficient, friendly service. Very personable. Our room was clean and comfortable. Walking distance to restaurants and Colonial Life Arena.

Clean! Chelsea ar the front desk was great! Very helpful!

Clean! Chelsea ar the front desk was great! Very helpful!

The tub was horrific!!!

The tub was horrific!!!

What stood out the most is the young lady at the front desk check-in, Chelsea! She was very informative, cheerful, and energetic; she seemed very happy and pleased to be at work! Thank you Chelsea for looking out for my best interest!

What stood out the most is the young lady at the front desk check-in, Chelsea! She was very informative, cheerful, and energetic; she seemed very happy and pleased to be at work! Thank you Chelsea for looking out for my best interest!

Great location and friendly staff.

Great location and friendly staff.

The room was not clean and had multiple stains on the shower curtain that looked to be mold

The room was not clean and had multiple stains on the shower curtain that looked to be mold

Awesome experience, great location

Awesome experience, great location

Room was clean, staff was friendly and courteous.

Room was clean, staff was friendly and courteous.

The room and hotel was very clean and smelledgreat and front desk associate was very courteous and helpful and greeted with a smile

The room and hotel was very clean and smelledgreat and front desk associate was very courteous and helpful and greeted with a smile

The hotel was great as always. My only request would be multiple coffee machines in the lobby. Otherwise, it's perfect. Room is clean and spacious, bed is sooooo comfortable. I wish I had their sheets. You can't beat the walkability of the hotel, just a block off the Vista!

The hotel was great as always. My only request would be multiple coffee machines in the lobby. Otherwise, it's perfect. Room is clean and spacious, bed is sooooo comfortable. I wish I had their sheets. You can't beat the walkability of the hotel, just a block off the Vista!

Nice hotel. Would stay again.

Nice hotel. Would stay again.

Near my destination

Near my destination

Everything was perfect, especially the staff!

Everything was perfect, especially the staff!

Clean rooms, excellent staff. All staff at front desk were so helpful, nice and beautiful smiles.

Clean rooms, excellent staff. All staff at front desk were so helpful, nice and beautiful smiles.

The hotel is beautiful and the location was perfect!

The hotel is beautiful and the location was perfect!

Loved the gamecock spirit and attached restaurants. Staff was friendly and helpful

Loved the gamecock spirit and attached restaurants. Staff was friendly and helpful

Terrible service. No soap.

Terrible service. No soap.

Tamika was amazing she attended to all of our needs! The valet was great to! Every time I asked for the truck to stay out front they made it happen! Top quality service!

Tamika was amazing she attended to all of our needs! The valet was great to! Every time I asked for the truck to stay out front they made it happen! Top quality service!

Kind staff!

Kind staff!

The bathroom could have been cleaner.

The bathroom could have been cleaner.

Friendly and helpful staff

Friendly and helpful staff

This property was great. I enjoyed the food and outings close by. Great staff and easy check-in.

This property was great. I enjoyed the food and outings close by. Great staff and easy check-in.

Great stay as always at the Columbia Hilton. Great hotel, comfy beds, big rooms and walkable to great restaurants!

Great stay as always at the Columbia Hilton. Great hotel, comfy beds, big rooms and walkable to great restaurants!

My husband called a day before to request a rollaway bed. They told him its first come fitst serve. He called again the day of when we were at airport before we flew from Chicago to south carolina. Our flight ended up being late we got in around 11pm at night tbe hotel employee said he would have someone bring a rollaway bed there were 2 available. He went down an hour later to check because we were waiting in room. Employee was sitting down and said oh housekeeping went home for the night. And that him or the other employee had dont have keys to the closet to get us one. He also didnt apologize or try to do anything. Nor did he bother to tell us. Very unprofessional and terrible experience. The next day different staff member said we will call around and have one sent. 2 hours goes by nothing 2 more hours nothing. Finally they just switched our room to a double bed. I am requesting first nights charges to be refunded to the card ending in 1514 for this.

My husband called a day before to request a rollaway bed. They told him its first come fitst serve. He called again the day of when we were at airport before we flew from Chicago to south carolina. Our flight ended up being late we got in around 11pm at night tbe hotel employee said he would have someone bring a rollaway bed there were 2 available. He went down an hour later to check because we were waiting in room. Employee was sitting down and said oh housekeeping went home for the night. And that him or the other employee had dont have keys to the closet to get us one. He also didnt apologize or try to do anything. Nor did he bother to tell us. Very unprofessional and terrible experience. The next day different staff member said we will call around and have one sent. 2 hours goes by nothing 2 more hours nothing. Finally they just switched our room to a double bed. I am requesting first nights charges to be refunded to the card ending in 1514 for this.

Staff is friendly and helpful. Close to USC. Nice outdoor pool.

Staff is friendly and helpful. Close to USC. Nice outdoor pool.

The Air Condition in the rooms are much older. Our room was very muggy to the point that our swimsuits and towel did not dry!!

The Air Condition in the rooms are much older. Our room was very muggy to the point that our swimsuits and towel did not dry!!

Incorrect name on the tv and the previous guest had left their tipping information and all.

Incorrect name on the tv and the previous guest had left their tipping information and all.

Good. Shower was clogged causing water to be on your feet the whole time

Good. Shower was clogged causing water to be on your feet the whole time

Great!

Great!

Location was great. Front Desk was really nice.

Location was great. Front Desk was really nice.

Ruth Krist restaurant had great food although it was very very pricy!

Ruth Krist restaurant had great food although it was very very pricy!

Great location. Nice and clean facility. Comfortable.

Great location. Nice and clean facility. Comfortable.

I loved the hotel and the valet parking!

I loved the hotel and the valet parking!

The second person was actually rude to me and made me wait to the the very last second and I mean the very last second Needs some customer service training

The second person was actually rude to me and made me wait to the the very last second and I mean the very last second Needs some customer service training

Really nice hotel. Great and kind staff. Great location.

Really nice hotel. Great and kind staff. Great location.

It was an overnight quick stay. Very clean. Pool was closed for the day we were there.

It was an overnight quick stay. Very clean. Pool was closed for the day we were there.

This hotel needs an update. It’s overall fine but painting and minor repairs would go a long way.

This hotel needs an update. It’s overall fine but painting and minor repairs would go a long way.

Pool wasn’t open, check in was terrible, unexpected fees, keys didn’t work…I expected a lot more

Pool wasn’t open, check in was terrible, unexpected fees, keys didn’t work…I expected a lot more

WONDERFULL

WONDERFULL

Great shower 🚿

Great shower 🚿

Beautiful place. Very friendly people and great amenities! Very convenient place in Columbia!

Beautiful place. Very friendly people and great amenities! Very convenient place in Columbia!

The staff went out of their way to make us comfortable. The property location fit our needs and pool area is a great place to relax.

The staff went out of their way to make us comfortable. The property location fit our needs and pool area is a great place to relax.

The staff was professional and very nice to all of us

The staff was professional and very nice to all of us

Lots of attitude at the front desk. I asked about a fee that was charged to my credit card and was told it was for parking. I explained that I self parked and was told there is nothing you can do about it that’s the fee. I said I am not paying it and got her to get the manager. The manager came out and immediately removed the charge. While removing the charge the person that told me she couldn’t do anything was arguing with the manager. In the end the manager removed the charge and I saved $5 by not agreeing to pay a fee that I never agreed to pay the hotel. This was my second time at this hotel this year. I do not think there will be a third.

Lots of attitude at the front desk. I asked about a fee that was charged to my credit card and was told it was for parking. I explained that I self parked and was told there is nothing you can do about it that’s the fee. I said I am not paying it and got her to get the manager. The manager came out and immediately removed the charge. While removing the charge the person that told me she couldn’t do anything was arguing with the manager. In the end the manager removed the charge and I saved $5 by not agreeing to pay a fee that I never agreed to pay the hotel. This was my second time at this hotel this year. I do not think there will be a third.

good

good

Super friendly and helpful!

Super friendly and helpful!

Had a great stay here. Excellent attentive staff. Loved the location, convenient to the Colonial Life Center & to the Vista. The valet parking service with a valet app was very helpful & punctual.

Had a great stay here. Excellent attentive staff. Loved the location, convenient to the Colonial Life Center & to the Vista. The valet parking service with a valet app was very helpful & punctual.

Everything was great

Everything was great

Location is close to the Koger Center, the room was spacious and quiet and checkin was quick. However, our bathroom had plaster falling down from the ceiling, covering the bathtub, etc., in a layer of white dust

Location is close to the Koger Center, the room was spacious and quiet and checkin was quick. However, our bathroom had plaster falling down from the ceiling, covering the bathtub, etc., in a layer of white dust

Carpet is a little old and not so clean. Would be better to replace it or change it.

Carpet is a little old and not so clean. Would be better to replace it or change it.

Easy walk to the Capitol...

Easy walk to the Capitol...

in particular, the staff was outstanding! look for merrick! he’s a gem!

in particular, the staff was outstanding! look for merrick! he’s a gem!

Convenient for going to a concert.

Convenient for going to a concert.

Thanks for another great stay and looking forward to the next time. Hilton always gets it right!

Thanks for another great stay and looking forward to the next time. Hilton always gets it right!

Everything was fine, nothing spectacular, but no complaints. Until the last evening l asked for my vehicle to be charged before we picked up the next morning and they failed to get it charged.

Everything was fine, nothing spectacular, but no complaints. Until the last evening l asked for my vehicle to be charged before we picked up the next morning and they failed to get it charged.

Great loca

Great loca

.

.

The only issue I have with my stay is how difficult it was to figure out the television. just trying to get to regular cable TV was so confusing.

The only issue I have with my stay is how difficult it was to figure out the television. just trying to get to regular cable TV was so confusing.

No bell hop / terrible bathroom/ higher ratings not deserved/ very disappointing/ would not return ever

No bell hop / terrible bathroom/ higher ratings not deserved/ very disappointing/ would not return ever

T

Had a great stay..front desk staff were very helpful and friendly

I was unable to cancel my reservation at the hotel. My meeting was canceled. Therefore I didn’t need hotel reservations. I called and cancelled 2 days before I was scheduled to arrive.

We enjoyed our stay!

The front desk folks were too busy talking to each other to even make eye contact with us. The property itself is a bit past needing a refresh, especially the “suite” we got. Housekeeping never showed up. The ladies at the restaurant (Ruth’s Chris) offered to seat us at the bar for dinner, not because the restaurant was full but rather because they were short of staff that evening. Really, I haven’t left a bad review anywhere, but I can’t just let you make the same mistake without at least warning you.

Everything was amazing

Clean and convenient

Hilton always treats me well and great food inside!

Staff was excellent!

Great location and very walkable! Bathrooms could use some upgrading. The tub was chipped and there was rust around the tub fixtures.

Love Hilton, so I knew we’d be in good hands!

From the valet to front desk and room service. This hotel was a welcome sight! We loved it so much we extended our stay an extra night!

The room was very clean, air conditioner was very noisy. Overall it was a pleasant time.

Pricey

Dirty. Dirty carpets. Room dated old and musty.

Stayed here for a few days to catch a game, staff was helpful & kind. Definitely worth the stay!

Staff was friendly and helpful.

The hallway was freezing cold. The condition of the room was a 3-4. Check in was fine.

Was very convenient to restaurants and the Colonial Life Arena and Convention Center.

This hotel is just okay. I’ve stayed at many other hotels in the Columbia area and this was the least impressive by far. In general it feels pretty outdated, but it’s not dirty—everything just has a used feel to it. I was here two nights and it surprised me that the room wasn’t serviced while I was out and before the second night. I’m used to the bed being made, used towels removed, new provided. There are also no bottles of water provided in the room which I’m used to at other properties. There was nothing horrible about the stay. It was just less than I’m used to and wouldn’t be my first choice for the next time I’m in town for work.

The perfect place to stay in Columbia if you’re going to an event and you want to dine, they have the roof Chris inside and you have amazing view if you get the right room 10 out of 10.

Nice place

Our stay was wonderful.

Very nice

Great place to stay, wonderful stay and easy access to the convention center.

Nice appearance, pretty clean and friendly staff. Rooms seem dated, shower drips to the point you can hear it in the room, shower drain drips very loudly, chair arms torn. Again, at least my room, clean but appears heavily used/dated.

We had a great time.

Great location was there for a birthday celebration and Ruth Chris is in the hotel for a pleasant meal.

Everything was great

Close to the venue we were attending

Everything was excellent

Very good property! Have stayed before and will stay again!

Extremely dirty place. Room furniture is falling apart. No hot water for showers. Most of the staff was beyond rude. Hallways and elevators seemed to only be cleaned weekly which left them pretty gross. Don't let the Hilton name fool you. Management has bent over backwards to show that they could not care any less about the property. Avoid the headaches and look elsewhere

The staff was friendly. Bathroom was not impressive. Did not have hot water for 1st shower but was resolved in the morning.

Very disappointing for a Hilton property.

For the room to be 334 dollar for 1 night I expected a lot more from Hilton. The covers were very dingy looking, the bathroom was not too clean, and it was old, rust was by the tub. I also paid for valet, well I had an early check out to catch an early morning flight and valet was off at 11pm so I had to go get my own car but I paid for valet to park my car and bring me my car when it’s time to go. The carpet in the hotel was very dirty also. I’m definitely not please especially for the price I will be getting in contact with HQ

The hotel was wonderful! Enjoyed our stay!

Overall very nice. There was a dirty towel in my bathroom when I arrived though.

Nice stay

Great

Had a great time and will be visiting again soon. Great team of employees, very friendly.

Front desk staff did not seem interested in their job and lacked communication skills. Overall, visit was good. Facility is clean and beautiful. Area felt safe and there are many places to dine.

Na

.

Great location. Clean rooms.

Great property, easy parking, good location to USC. Ok area around it.

Great experience

All good

Very Comfortable and close to Everything