Hampton Inn Columbia-Downtown Historic District

Room was clean and tidy.everything was as expected.will return again in future.

Exceptional

Highly recommended but be aware of the added parking fee each day.

Clean, nice rooms. Great fitness room. Excellent location in historic downtown—convenient to restaurants and USC. Two thumbs up!

Great value for the price, right in the middle of the city. Staff was friendly and kind. Nothing

Disappointing

Staff was very friendly and helpful. Rooms were beautiful and clean. The location was sketchy, but once inside it was decent. Just didn't like the back alley behind an open parking lot deal.

Superb

Nice property, clean and great location Parking! Had to use an app to do parking it was not included on bill from hotel. Unclear at checkout what to do.

Nice property, clean and great location Parking! Had to use an app to do parking it was not included on bill from hotel. Unclear at checkout what to do.

no complaints- great location, clean , reasonably priced.

Hotel was very pretty. The breakfast was fantastic with friendly helpers but the front desk staff, both night and day, were a little rude and it seemed to bother them if you asked a question. The biggest problem was our toilet. Every time the room close to us flushed if we happened to be on ours we got a burst of water in our bottom. Not a good feeling 😕 I don't think we will be staying there again.

Congaree is a pretty small park so after a morning hike and no sleep, I was completely exhausted but still waiting for my ‘stay’ to start. They were able to get me in a room a couple hours before check in so I didn’t have to sleep in my car. Hotel is well maintained and it’s next to a lot of bars and restaurants.

Location close to venue No parking. It had a parking lot but parking is pay parking in the hotel parking lot.

Location close to venue No parking. It had a parking lot but parking is pay parking in the hotel parking lot.

Very good

Everything was great and immaculate!

Staff was not helpful. We waited over 4 hrs for them to fix our bathroom sink drain. Only after asking for a different room did they send someone.

Staff was not helpful. We waited over 4 hrs for them to fix our bathroom sink drain. Only after asking for a different room did they send someone.

We really enjoyed our stay. The hotel was clean and the front desk staff was amazing, especially Valencia. The location is great!

Close to all the attractions.

The breakfast was excellent. Within walking distance to Colonial Life Arena. Would stay there again!

Location was excellent. Cleanliness and Price.

Location was excellent. Cleanliness and Price.

Breakfast was ok- hotel is spotless and it was perfect for visiting my son at school.

Great location, friendly staff and room was clean and comfortable.

Very friendly and helpful staff. Excellent walking location. Easy parking. Good breakfast selection. Highly recommend.

Good

Cleanliness The price for a one night stay.

Cleanliness The price for a one night stay.

It was clean and the staff was friendly. The noise from Main St and the $17.50 for parking. That should be free

The noise from Main St and the $17.50 for parking. That should be free

The front desk staff were amazing! Super helpful and friendly. Also the chocolate chip cookies were to die for! Hotel was very clean and great location.

We saw a pool on the booking site and packed everything to relax before the concert and there isn't a pool at all - very disappointing as we chose this hotel based on that,

Love the location, it was perfect to walk the vista and to the coliseum. would stay there again when visiting my son at USC. We saw a pool on the booking site and packed everything to relax before the concert and there isn't a pool at all - very disappointing as we chose this hotel based on that,

Location to downtown amenities Having to pay for parking when the room is already almost $200 a night

Location to downtown amenities Having to pay for parking when the room is already almost $200 a night

Hampton Inn is consistently good. Breakfast is always good. This was no exception. I presented my Hilton Honors membership number. The staff would not give any Hilton Honors points because I used Booking to reserve the room.

Hampton Inn is consistently good. Breakfast is always good. This was no exception. I presented my Hilton Honors membership number. The staff would not give any Hilton Honors points because I used Booking to reserve the room.

Parking is safe and easy but very expensive. Breakfast was fresh and good selection. Our room didn't have any windows, just a brick wall.

perfect location for us.

It was close to where we needed to be. So we just parked our vehicle and everything was in walking distance You have to pay for parking which I didnt see anything disclosed about that. We got were able to get free parking because our room wasnt ready until after 5pm because they were very short staff. And since it was just finished when we came back from getting a bite to eat, it smelled strongly of bleach.

You have to pay for parking which I didnt see anything disclosed about that. We got were able to get free parking because our room wasnt ready until after 5pm because they were very short staff. And since it was just finished when we came back from getting a bite to eat, it smelled strongly of bleach.

Breakfast was the only disappointment. Cold egg omelette. They Had cheese which not everyone likes or can eat Regular scrambled eggs

Breakfast was the only disappointment. Cold egg omelette. They Had cheese which not everyone likes or can eat Regular scrambled eggs

Convince to everything. Pillows 2 Soft.....Shower was dirty.

About an hour after checking in, a custodian entered my room asking if i had clean towels. Floor was sticky. Hall had a mildew smell.

Good

The proximity of the event I was in town for was perfect!! The area was relatively quiet as well. N/a

N/a

Convince to everything. Pillows 2 Soft.....Shower was dirty.

The location, front desk staff and room of the hotel was excellent. We were very pleased with everything. N/A

Loss of words. The stay was a nightmare.

Yes, the property was pet friendly and breakfast was enjoyable.

Excellent location- central to everything in Columbia. Our room was well appointed- we were on the first floor which gave us easy access to the lobby with minimal noise. Front desk staff were helpful and friendly.

Always enjoy the stay. Reliable.

Clean smelled good

Perfect place for a weekend getaway. Lots of places to eat and shop within walking distance. Staff is amazing.

Kitchen was clean and food was good

The rooms were clean

Front desk was excellent!

Front desk was excellent!

The location was so convenient. Steps from the convention center with plenty of restaurants and shops nearby. We stayed during a convention weekend. The hotel was full. I was impressed by how caring and attentive the staff were with so many guests there. Shaugnessy in particular was wonderful: proactive, responsive and always cheerful. Would definitely return.

The location was so convenient. Steps from the convention center with plenty of restaurants and shops nearby. We stayed during a convention weekend. The hotel was full. I was impressed by how caring and attentive the staff were with so many guests there. Shaugnessy in particular was wonderful: proactive, responsive and always cheerful. Would definitely return.

Great place in the Vista!

Great place in the Vista!

Clean rooms, wonderful service, and

Clean rooms, wonderful service, and

The staff was amazing and they had a delicious breakfast!

The staff was amazing and they had a delicious breakfast!

Can’t go wrong with this location and hotel.

Can’t go wrong with this location and hotel.

Great location! Staff was amazing. Breakfast was perfect. I took away one star because there was used water bottles under one of the beds and room wasn't quite as clean as I am used to.

Great location! Staff was amazing. Breakfast was perfect. I took away one star because there was used water bottles under one of the beds and room wasn't quite as clean as I am used to.

Staff was great, the elevator malfunctioned while I was going to the room and I was stuck on there for 5 minutes.

Staff was great, the elevator malfunctioned while I was going to the room and I was stuck on there for 5 minutes.

Nice place

Nice place

Snowed out. Never check in. Need refund or credit for missing stay due to historic weather.

Snowed out. Never check in. Need refund or credit for missing stay due to historic weather.

Staff was helpful. But a little ignore that the key had to reprogram.

Staff was helpful. But a little ignore that the key had to reprogram.

Clean, great staff. Nice rooms in walkable area.

Clean, great staff. Nice rooms in walkable area.

Room was very comfortable.

Room was very comfortable.

Nice stay. Convenient to many dining options

Nice stay. Convenient to many dining options

Staff was wonderful! Will definitely stay there again!!!

Staff was wonderful! Will definitely stay there again!!!

Clean rooms

Clean rooms

Ugh they charge for parking. What a pain!

Ugh they charge for parking. What a pain!

All

All

Customer service was amazing, hotel was amazing, breakfast was awesome. We will definitely be back!!!

Customer service was amazing, hotel was amazing, breakfast was awesome. We will definitely be back!!!

Great stay

Great stay

Room was spotless clean. Nice hospitality. In the middle of the vista.

Room was spotless clean. Nice hospitality. In the middle of the vista.

Staff were friendly, parking was easy, and the free breakfast was great. It was in a safe and convenient location, with only a short walk to local concert venues.

Staff were friendly, parking was easy, and the free breakfast was great. It was in a safe and convenient location, with only a short walk to local concert venues.

The room was clean and spacious and the staff was friendly and accommodating.

The room was clean and spacious and the staff was friendly and accommodating.

Very fresh items.

Very fresh items.

Huge shout out for him!

Huge shout out for him!

Everything!!! The whole stay was fantastic.

Everything!!! The whole stay was fantastic.

Hotel would not allow 24 hour cancellation. Horrible way to do business!!

Hotel would not allow 24 hour cancellation. Horrible way to do business!!

This was a great choice and I would not hesitate to stay there again.

This was a great choice and I would not hesitate to stay there again.

clean rooms is a wonderful staff

clean rooms is a wonderful staff

Great hotel, one of my favorite stays ever. Clean comfortable rooms and friendly staff. The downtown location was perfect, super short walk to plenty of bars and restaurants. Easy access in-and-out parking. Fast elevators. Decent breakfast included. Reasonable in priced. Basically everything was spot-on, I couldn't have asked for anything more.

Great hotel, one of my favorite stays ever. Clean comfortable rooms and friendly staff. The downtown location was perfect, super short walk to plenty of bars and restaurants. Easy access in-and-out parking. Fast elevators. Decent breakfast included. Reasonable in priced. Basically everything was spot-on, I couldn't have asked for anything more.

Customer service done the Hilton Way every single time

Customer service done the Hilton Way every single time

The room was a clean and comfortable. The hotel was convenient to dining and shopping.

The room was a clean and comfortable. The hotel was convenient to dining and shopping.

Didn’t have breakfast, but I collet location for fine dinning, eatery, and entertainment.

Didn’t have breakfast, but I collet location for fine dinning, eatery, and entertainment.

I stayed on the bottom floor on the street side. The road traffic was loud and Columbia is a college town so I had people partying right outside the room. I would stay again just I’ll request a room higher up and facing the quiet parking lot

I stayed on the bottom floor on the street side. The road traffic was loud and Columbia is a college town so I had people partying right outside the room. I would stay again just I’ll request a room higher up and facing the quiet parking lot

Clean and convenient

Clean and convenient

Very nice stay!

Very nice stay!

Very nice hotel. Most recently remodeled, rooms are very spacious. Staff is wonderful. Love the free breakfast 😉

Very nice hotel. Most recently remodeled, rooms are very spacious. Staff is wonderful. Love the free breakfast 😉

Close to everything, very nice area

Close to everything, very nice area

Great location and a very nice hotel.

Great location and a very nice hotel.

A couple had a dog in the lobby that barked incessantly all breakfast. Definitely woudnt go back. Id rather get some sleep and habe quiet in a less nice hotel.

A couple had a dog in the lobby that barked incessantly all breakfast. Definitely woudnt go back. Id rather get some sleep and habe quiet in a less nice hotel.

Very nice place and location is great!

Very nice place and location is great!

Great location and friendly staff

Great location and friendly staff

The location was right in the middle of everything. We walked across the street for an amazing dinner then strolled around and found a great dessert cafe. Too many unique choices for dining. The hotel is clean, friendly and comfortable all around. The rooms are very roomy and exceptionally clean. I always stay at hotels that offer breakfast and this one did not disappoint. The variety of offerings included fresh cut fruits, omelets, hot cereals and our favorite waffle station. This place had regular waffles and blueberry. Coffees were good too We will be back!

The location was right in the middle of everything. We walked across the street for an amazing dinner then strolled around and found a great dessert cafe. Too many unique choices for dining. The hotel is clean, friendly and comfortable all around. The rooms are very roomy and exceptionally clean. I always stay at hotels that offer breakfast and this one did not disappoint. The variety of offerings included fresh cut fruits, omelets, hot cereals and our favorite waffle station. This place had regular waffles and blueberry. Coffees were good too We will be back!

Great place. Friendly staff. Wonderful breakfast.

Great place. Friendly staff. Wonderful breakfast.

I stayed at this property last year & had a terrible experience. The property was under construction then & the staff were rude. Now the staff were friendly and helpful and the property looked fantastic!

I stayed at this property last year & had a terrible experience. The property was under construction then & the staff were rude. Now the staff were friendly and helpful and the property looked fantastic!

Bed great. Close to everything.

Bed great. Close to everything.

Great location. Good breakfast .

Great location. Good breakfast .

In the Vista area, easy walks to multiple dining options.

In the Vista area, easy walks to multiple dining options.

The property is right in the middle of 5 Points Columbia. Convenient to restaurants, shops and activities. Parking can be tricky here.

The property is right in the middle of 5 Points Columbia. Convenient to restaurants, shops and activities. Parking can be tricky here.

perfectly fine place to stay

perfectly fine place to stay

The staff were friendly and courteous. Our room was comfortable and clean. The complimentary breakfast was excellent with a good variety. For other dining, several excellent restaurants were within easy walking distance.

The staff were friendly and courteous. Our room was comfortable and clean. The complimentary breakfast was excellent with a good variety. For other dining, several excellent restaurants were within easy walking distance.

Nice, clean accomodations and yummy breakfast bar. My compliments on your Southern hospitality! We came in late at night in a thunderstorm. The front desk hostess offered to move her car so we could park closer to the entrance. Thank you so much!

Nice, clean accomodations and yummy breakfast bar. My compliments on your Southern hospitality! We came in late at night in a thunderstorm. The front desk hostess offered to move her car so we could park closer to the entrance. Thank you so much!

Great

Great

Hidden fees pay for parking and asked for the ice machine to be fixed and it wasn’t doors banged all day I will not stay there again

Hidden fees pay for parking and asked for the ice machine to be fixed and it wasn’t doors banged all day I will not stay there again

Rooms were clean, breakfast was decent and fresh items were always being brought out. It is centrally located and we were able to walk to most things.

Rooms were clean, breakfast was decent and fresh items were always being brought out. It is centrally located and we were able to walk to most things.

Overall had a great experience.

Overall had a great experience.

Overall clean and comfortable, with a lot of things within walking distance. We only stayed one night en route to elsewhere but had a good experience.

Overall clean and comfortable, with a lot of things within walking distance. We only stayed one night en route to elsewhere but had a good experience.

Front desk staff was great, wonderful to be able to walk to shops and dinner, beds were sooo comfortable! Downsides were long waits for the elevator because one was broken and the street noise was quite loud at night.

Front desk staff was great, wonderful to be able to walk to shops and dinner, beds were sooo comfortable! Downsides were long waits for the elevator because one was broken and the street noise was quite loud at night.

The hotel is conveniently located to several restaurants and all of downtown Columbia. Felt the area was very safe. Room was clean and very quiet with plenty of space. Shower was spacious with good water pressure. Parking was free which is a nice treat compared to most hotels in Columbia. Free breakfast was good for a quick bite.

The hotel is conveniently located to several restaurants and all of downtown Columbia. Felt the area was very safe. Room was clean and very quiet with plenty of space. Shower was spacious with good water pressure. Parking was free which is a nice treat compared to most hotels in Columbia. Free breakfast was good for a quick bite.

Only one elevator working

Only one elevator working

Food for thought - get a room in the highest floor- much less noisy. Overall the hotel looks great- nice rooms- nice staff - and in a great location.

Food for thought - get a room in the highest floor- much less noisy. Overall the hotel looks great- nice rooms- nice staff - and in a great location.

Excellent location in the Vista area.

Excellent location in the Vista area.

We loved how close it was to the arena. It was in walking distance to everything.

We loved how close it was to the arena. It was in walking distance to everything.

Very nice. Clean, friendly staff, nice breakfast choices. Dog friendly. Many good restaurants in walking distance. Just didn’t expect charge for parking!

Very nice. Clean, friendly staff, nice breakfast choices. Dog friendly. Many good restaurants in walking distance. Just didn’t expect charge for parking!

Area was clean and quiet

Area was clean and quiet

Great location for concert we attended. Difficult to find an open restaurant nearby on Monday evening about 10:00 pm

Great location for concert we attended. Difficult to find an open restaurant nearby on Monday evening about 10:00 pm

Great location for downtown Columbia, very walkable and convenient.

Great location for downtown Columbia, very walkable and convenient.

Place overbooked and slow l, we also were put in a double queen bedroom, did not until we got to the room, we booked a king size

Place overbooked and slow l, we also were put in a double queen bedroom, did not until we got to the room, we booked a king size

Lilly was the most charming front desk clerk! So kind!

Lilly was the most charming front desk clerk! So kind!

This is a very nice property. It is very clean, the rooms are spacious and the location is incredibly convenient to events and dining. The staff was helpful and pleasant ! We enjoyed our stay and will definitely stay again

This is a very nice property. It is very clean, the rooms are spacious and the location is incredibly convenient to events and dining. The staff was helpful and pleasant ! We enjoyed our stay and will definitely stay again

Proximity to Amtrak station , Comet bus , great downtown district

Proximity to Amtrak station , Comet bus , great downtown district

Room was a good size.

Room was a good size.

Check in was great friendly staff. Very clean common area and clean room. Bed closest to a/c squeaks every time you turn over. Room 418. Only ate breakfast one day as our stay was overnight. I really hate to say, but breakfast sucked. No eggs. Only meat option was chicken sausage no orange juice at all

Check in was great friendly staff. Very clean common area and clean room. Bed closest to a/c squeaks every time you turn over. Room 418. Only ate breakfast one day as our stay was overnight. I really hate to say, but breakfast sucked. No eggs. Only meat option was chicken sausage no orange juice at all

Trying to get someone at Expedia to help me with a change in the reservation was extremely frustrating. There is not a customer service number to call and the automated responses could not help me. Tried to deal with the hotel directly but they could not help since I booked with Expedia. Will not bookwith Expedia again.

Trying to get someone at Expedia to help me with a change in the reservation was extremely frustrating. There is not a customer service number to call and the automated responses could not help me. Tried to deal with the hotel directly but they could not help since I booked with Expedia. Will not bookwith Expedia again.

Great place and great stay!

Great place and great stay!

Advertised as pet friendly but then there’s a surprise fee of 75$ at reception….

Advertised as pet friendly but then there’s a surprise fee of 75$ at reception….

the bed sheet edges and the carpets were dirty. The beds were uncomfortable.

the bed sheet edges and the carpets were dirty. The beds were uncomfortable.

in a great area and close to graduation and several restaurants.

in a great area and close to graduation and several restaurants.

Good place

Good place

Amazing stay. Rooms looked and smelled clean. Staff were very friendly and helpful. Will definitely stay there again

Amazing stay. Rooms looked and smelled clean. Staff were very friendly and helpful. Will definitely stay there again

Give 10 stars to front desk and housekeeping.

Give 10 stars to front desk and housekeeping.

Clean, comfortable, great location.

My arrival went smoothly. The location is great near restaurants. The room was clean. Breakfast was delicious. I enjoyed my stay

Convenient

Perfect location for the event center that was in walking distance

Rowdy loud drunken guest who disturbed sleep at night and the next morning

The room was too dark. There are only lights in the bathroom and walk way. I was told room service could only be done in the morning every other day and that I couldn’t have my room cleaned during my short stay despite expensive cost of the trip.

There is not nearly enough parking at this hotel, especially in times of high volume. Overflow parking is about 2 blocks away, not great when you are having to park there late at night.

Comfortable hotel within walking distance to main attractions in downtown Columbia and in a wonderful location in the Vista. Staff was very friendly, room was clean. Would stay again.

Check in was great, rooms clean and comfortable. Would recommend.

Under construction so very noisy and could not access lobby for work. Only one elevator in service. No notice this location inder construction when booking. Breakfast was sad. Decided to walk to eat elsewhere.

Our stay at this property was not great. The AC did not work in our room. They sent a maintenance person to repair it & the air went out a second time in a matter of 15 minutes. From that point, they said they would need to replace the entire unit, but did not offer to move us. After waiting over 30 minutes for the repair, we asked for a room change. While they did move us, they did not offer to help us transfer rooms or bring us a new room key. The WiFi was down & the front desk told us that they couldn’t do anything about it. The TV did not work properly either. You had to be standing on top of it to change the channels. The cleanliness of the room was also an issue with some mold on the shower door and dried food on the inside top of the ice bucket. The lobby was completely torn up due to renovations and only one of two elevators were working and it was very sketchy. The stairs were out of service, so the elevator was the only option to reach the room. The breakfast area was located in the middle of the construction zone. The waffle maker was not working properly and other food items were poorly stocked. We did not feel comfortable dining in the hotel, so went elsewhere for breakfast. Lastly, the employees were minimally responsive. We found one employee sitting behind the front desk playing on his phone during the breakfast rush. We usually book at Hampton Inn and this was the worst experience we’ve ever had.

Nice location

Trash and debris on the floor in the hallway, open areas with equipment and debris, holes in the wall with wires exposed at all times, tape over the smoke detectors and other areas in the room, the area was not actively being worked on.

Trash and debris on the floor in the hallway, open areas with equipment and debris, holes in the wall with wires exposed at all times, tape over the smoke detectors and other areas in our room, no one was actively working on these areas.

Undergoing renovations, no big deal.

The staff are super friendly and excellent at their jobs in hospitality. We loved our stay.

Had to request room service multiple times. We had an extended stay and it was very busy. It was pretty loud in the evenings as cars were racing on the street outside our window. Should have requested a different room. It was centrally located and the staff was very warm and professional.

Easy check in and accommodating

Staff was not very accommodating and rushed me thru my check in. The pool is under construction!!!!! I had no idea and the entrance has been rerouted through a long narrow corridor that barely 2 people could fit! The line for free breakfast was insane and there is nowhere to sit. Will not be back!

This property was undergoing renovations. I was not notified of this until check-in. Since renovations were underway, the swimming pool was down. The only reason I chose this hampton inn was the swimming pool advertised at booking

Great location and room and friendly staff

Website stated a pool and fitness center. Neither were opened because of renovations. Gum on the floor. Bathroom hand towel had a stain on it. One elevator working. No vending machine on our floor even though it stated it.

This hotel is being renovated. The front lobby was closed so we had to use a side entrance that had a table set up in a narrow hallway as a make shift front desk. The hotel is very dirty. Not sure if it’s due to the construction but the hallways and everything need a deep clean. When we walked into our room the floor was sticky and my shoes were sticking as I walked. I could also see spills and crumbs. I asked that the laminate part of the floor be cleaned again and someone came and quickly went over it. It was still very dirty so I went over it with 4-5 Clorox wipes. They turned black from the amount of dirt that was on the floor. The positives and reason for 2 stars is the staff was very nice and the breakfast was good. Also a good location and easy drive to the university and there are lots of restaurants within walking distance.

Check in was delayed by 2 hours and 15 minutes with no advance notice. That’s unacceptable and I should be compensated.

The Hampton Inn staff has always gone above and beyond for the guests. This was even more evident on my most recent stay. There is massive construction in the lobby and the "front desk" staff was helpful, generous and kind even in their not ideal work environment

We had a great stay. We stayed in 4 different hotels on this 7 night trip and this was the best one by far. Very clean lots of room and comfortable.

its was clean and very home like to us we felt like family

This hotel is under construction. It’s a mess and it’s not very clean.

They are renovating the hotel and moved the front desk to a hallway and our room was accross from the front desk and it was very mid.

Property is undergoing renovation so “front desk” is a small table set up at a side entrance. Room was super clean and bed was comfortable. A good bit of traffic noise from main road. The exercise facility, if you’re so inclined, is available at a neighboring property down the road. Breakfast was included and decent. Area very walkable and safe.

Short/careless staff, place is under construction...not worth the price!!

Everything was good

Usually love this hotel but this time very disappointing

Very accommodating

Fantastic location!! Staff was awesome and the room was very clean.

I was very upset as it was advertised by Expedia that there was a gym, laundry, and a pool. Both gym and pool were closed and laundry service was send out for a fee. Very dissatisfied and was told by the hotel don’t book through Expedia and I will not be doing that again. They said it was expedias fault they falsely advertised. I would love for someone to reach out and rectify the problem I had.

Hotel lobby is under renovation, but staff did an excellent job working around it and making guests comfortable. Rooms have been recently renovated and are very comfortable and in great condition. Staff is friendly and location is central to restaurants and campus events

Breakfast had many choices and all were tasty. Area around hotel had numerous dining choices. Hotel is under construction thus halls and entry way were chaotic. Paid parking is ridiculous based on construction and availability of parking in the immediate area.

Construction going on made it slightly inconvenient

I specifically booked this hotel for the pool. Got there and they get ride of the pool and they were under construction Didn’t originally get the room I booked finally got it Dirty room Worse experience

All good

Hotel was under construction and there is limited parking. Probably wouldn’t stay here again for $250 a night

It will be better when the renovation are complete. Staff doing excellent.

The entire hotel rooms were all updated but the shower head were never updated. Barely any water coming out of them and barely any pressure. Please update the shower heads

On the way to Charleston from Wake Forest!

Room was not ready at 3PM check-in time. We were forced to sit in the dining room, next to the kitchen that was undergoing LOUD renovations. We had to change in the public restrooms for our 4PM departure for a dinner event. We will NOT use a Hampton Inn again.

under construction ,staff vacuuming hallway outside my room at 9 at night,false fire alarm at 2 in the morning

Window is huge

I always enjoy the convenience of this hotel when I am attending a conference at the Convention center.

Convenience

I hit my leg on the protruding bed iron because the box was was smaller than the mattress. If not corrected, someone can get seriously injured.

This hotel is located in a very convenient location with many dining and shopping options within easy walking distance. The front desk staff was outstanding (kudos to Marta!) and made sure we were comfortable and had everything we needed from check-in to check-out. Our only hiccup was that the water pressure in the shower was very low and came out almost as a soft sprinkle instead of a spray (despite turning the showerhead to different options), and the overhead nozzle didn't operate - only the hand-held wand worked (which was probably because it was an accessible-type room, the only type room available when we reserved). Marta did offer to have maintenance come by and check it out but we declined - I believe not much if anything can be done about the water pressure in that one specific room. Overall, an excellent stay and we'd definitely stay there again.