Candlewood Suites, Columbia/Ft. Jackson by IHG

Staff was really nice, specially the lady at the desk(Lawanda-I believe was her name). She was very courteous to my children and I. Made us feel very comfortable. My children enjoyed the pool. I didn't like the smell in the room, it was very strong. Other than that everything was great.

Exceptional

Exceptional

Very clean and pet friendly. The staff was very courteous.

Booked queen beds was given king bed said they overbooked

The cleaning and the staff was extremely helpful and sweet and friendly

Did not get room I ordered. 1 bed, very small. Our group had 4 rooms, and they were all bad. Manager was rude and refused to change our room to what we ordered.

Exceptional

Great hotel, very clean and comfortable. Would recommend.

Great hotel, very clean and comfortable. Would recommend.

Exceptional

Exceptional

Exceptional

Great hotel, very clean and comfortable. Would recommend.

Great hotel, very clean and comfortable. Would recommend.

Exceptional

Exceptional

Exceptional

The location for where I needed to be was good 1)the smell. I couldn't quite place it, it was like a mixture of old grease and mildew. It permeated the entire building from the moment you walked into the lobby all the way up through my room on the 5th floor 2)the bed and the pillows were so uncomfortable that I actually ended up with a migraine. They offered zero support. 3)I killed several bugs in the bathroom and there was hair in and around the shower. 4)the a/c worked poorly. Even when I switched the thermostat from heat to a/c, it never clicked on. The only thing keeping the room somewhat cool was the old fan unit installed in the window, and even then, it didn't cool anything, it just made the air not stagnant. I actually ended up sleeping without any blankets on and still woke up sweating. Given what I paid for this room, I would not stay here again. I would stay at the Quality Inn down the street for half the cost and get the same value.

Well, would I like it about this property was it was very clean coming inside the south was very polite. Everything was well organized. What I didn’t like was that I saw two roaches in the room which I did let the staff know and they got two weeks right away so they did send our pest control the next day.

The location for where I needed to be was good 1)the smell. I couldn't quite place it, it was like a mixture of old grease and mildew. It permeated the entire building from the moment you walked into the lobby all the way up through my room on the 5th floor 2)the bed and the pillows were so uncomfortable that I actually ended up with a migraine. They offered zero support. 3)I killed several bugs in the bathroom and there was hair in and around the shower. 4)the a/c worked poorly. Even when I switched the thermostat from heat to a/c, it never clicked on. The only thing keeping the room somewhat cool was the old fan unit installed in the window, and even then, it didn't cool anything, it just made the air not stagnant. I actually ended up sleeping without any blankets on and still woke up sweating. Given what I paid for this room, I would not stay here again. I would stay at the Quality Inn down the street for half the cost and get the same value.

Well, would I like it about this property was it was very clean coming inside the south was very polite. Everything was well organized. What I didn’t like was that I saw two roaches in the room which I did let the staff know and they got two weeks right away so they did send our pest control the next day.

Bad

Nothing Everything. Only stayed an hour and had to leave.

Nothing Everything. Only stayed an hour and had to leave.

Exceptional

The receptionist was so kind and helpful, we need that kind of professional personal

The receptionist was so kind and helpful, we need that kind of professional personal

The staff!

Conveniently located.... Spacious King Suite well equipped. Comfortable bed

charged me for services not recieved.

charged me for services not recieved.

Everything was fantastic!! The service, the facilities, breakfast, cleanliness!!

They were very accommodating for traveling with pets! The beds were a little lumpy so it was hard to stay in one spot but it wasn’t enough to ruin my trip

it was hot in the hallways . hall way was hot . ac units were extremely loud . hair was everywhere. mold in bathroom

Easy check in and check out and it was clean and comfortable. Just what I was looking for in a quick overnight stay.

Easy check in and check out and it was clean and comfortable. Just what I was looking for in a quick overnight stay.

First time staying here but was impressed with the quality of the hotel room would recommend

First time staying here but was impressed with the quality of the hotel room would recommend

Easy to find, staff was exceptional and friendly For longer stay its great for a short stay different

I was a nice property with a very comfortable room!

I was a nice property with a very comfortable room!

Good Every thing

There was mold in the shower tub, and the shower curtains was cut too short and there was water all over the floors flooding out the bathroom

I came here for my husbands basic training graduation and although the room being absolutely gorgeous, the room had roaches. The pool was freezing cold and it was dirty. The water was very murky. The rooms are gorgeous and staff was pleasant but the roaches and pool upkeep ruined the stay

I came here for my husbands basic training graduation and although the room being absolutely gorgeous, the room had roaches. The pool was freezing cold and it was dirty. The water was very murky. The rooms are gorgeous and staff was pleasant but the roaches and pool upkeep ruined the stay

The staff was friendly and warm to me. I will definitely stay their again when I'm back in town. Thank you ??

This property served its purpose for my visit however, it was not clean. Mold in the shower and we saw a couple tiny roaches in the kitchen. The staff was polite and the grounds were kept clean. The surrounding area was convenient and we felt safe. Most of the guests are travel construction crews so the parking lot was full of trucks every evening. 10 minute drive to Ft. Jackson.

This property served its purpose for my visit however, it was not clean. Mold in the shower and we saw a couple tiny roaches in the kitchen. The staff was polite and the grounds were kept clean. The surrounding area was convenient and we felt safe. Most of the guests are travel construction crews so the parking lot was full of trucks every evening. 10 minute drive to Ft. Jackson.

Quiet No breakfast

Thank you very much for your service.

Thank you very much for your service.

The room had everything that I needed for my short stay. The hotel also offered other amenities if my stay was longer or should I book here again The ice maker in the freezer wasn't working, but it wasn't a big deal. My drinks were cold.

The front desk did provide some mew linens, but claimed was washing so it would be at least an hour, so we went without. The next morning, went to make coffee in kitchenette and was met by roach on table top

The front desk did provide some mew linens, but claimed was washing so it would be at least an hour, so we went without. The next morning, went to make coffee in kitchenette and was met by roach on table top

The location and the staff were very accommodating and friendly. Our room was clean and comfortable.

Quiet

Quiet

Hotel is in a great location, staff was very pleasant and friendly and the room was comfortable and met all of my needs

Hotel is in a great location, staff was very pleasant and friendly and the room was comfortable and met all of my needs

Absolutely loved my stay. Very clean and modern. Just recommend a better water heater. The water is warm/hot but it's not HOT.

Absolutely loved my stay. Very clean and modern. Just recommend a better water heater. The water is warm/hot but it's not HOT.

Very tentative

Very tentative

I like that it was close to the restaurants.

I like that it was close to the restaurants.

That it was quiet and easy to park. I didn’t like the fact that I posted for a double queen room I and I was given a king room and told because I booked late they only had that one left and that was a lie I booked months in advance and they were trying to take the payment way before I was suppose to check in at 11 am and I wasn’t suppose to check in at 4pm and I feel like they were not very helpful at all and still has not refunded my deposit….

That it was quiet and easy to park. I didn’t like the fact that I posted for a double queen room I and I was given a king room and told because I booked late they only had that one left and that was a lie I booked months in advance and they were trying to take the payment way before I was suppose to check in at 11 am and I wasn’t suppose to check in at 4pm and I feel like they were not very helpful at all and still has not refunded my deposit….

Staff available and helpful

Staff available and helpful

It was a good stay but the air in room didn’t work properly. Also I left my bags closed and when I got back to the room they were opened

It was a good stay but the air in room didn’t work properly. Also I left my bags closed and when I got back to the room they were opened

Great stay !!!

Great stay !!!

The front desk staff was welcoming and friendly, which was a great first impression. However, the cleanliness of the room itself was disappointing. Unfortunately, the issues made for a less-than-relaxing stay.

The front desk staff was welcoming and friendly, which was a great first impression. However, the cleanliness of the room itself was disappointing. Unfortunately, the issues made for a less-than-relaxing stay.

Last minute chose. Could use some updating, no breakfast.

Last minute chose. Could use some updating, no breakfast.

Candlewood suites Hotel Columbia/ fort Jackson is the best hotel, the place is safe, easy parking etc.

Candlewood suites Hotel Columbia/ fort Jackson is the best hotel, the place is safe, easy parking etc.

This awesome and comfortable stay nice and clean definitely will be back

This awesome and comfortable stay nice and clean definitely will be back

Everything was clean and great

Everything was clean and great

Outlets didn’t work when I arrived, multiple bugs were found coming out of the walls, and the room smelled really strange.

Outlets didn’t work when I arrived, multiple bugs were found coming out of the walls, and the room smelled really strange.

The room was VERY poorly cleaned. The was only one small pot in the kitchen. MOST of all I woke up around 4am to get me a bottled water just to find ROACHES crawling on the counters. I was able to get a small clip, 2 of them got away before I could record them. I would really like a refund, that was the worse hotel stay I have had.

The room was VERY poorly cleaned. The was only one small pot in the kitchen. MOST of all I woke up around 4am to get me a bottled water just to find ROACHES crawling on the counters. I was able to get a small clip, 2 of them got away before I could record them. I would really like a refund, that was the worse hotel stay I have had.

This was a GREAT CHOICE for us. The staff was EXCELLENT and the room was large enough for us three guys on our way to FL. We will come again next year.

This was a GREAT CHOICE for us. The staff was EXCELLENT and the room was large enough for us three guys on our way to FL. We will come again next year.

Everything was clean, functional and as it should be. I would stay there again despite no breakfast

Everything was clean, functional and as it should be. I would stay there again despite no breakfast

Very nice room setting.

Very nice room setting.

Was a good place to stay.

Was a good place to stay.

I enjoyed my stay for the night with my dog. They’re very pet friendly and even gave him some treats when we checked in. There’s just no grassy areas for a dog to relieve themselves around the property. We did have to walk a bit out of the way at night, which was not exactly comfortable. But that’s the only complaint I had and it’s nothing the staff can really do about it. The staff were excellent and the room was clean. The bed was extremely comfortable. And the room was surprisingly spacious.

I enjoyed my stay for the night with my dog. They’re very pet friendly and even gave him some treats when we checked in. There’s just no grassy areas for a dog to relieve themselves around the property. We did have to walk a bit out of the way at night, which was not exactly comfortable. But that’s the only complaint I had and it’s nothing the staff can really do about it. The staff were excellent and the room was clean. The bed was extremely comfortable. And the room was surprisingly spacious.

Odd smells thoughout. Very friendly staff. Very basic spot.

Odd smells thoughout. Very friendly staff. Very basic spot.

Staff was fabulous. Bed and pillows were very comfortable

Staff was fabulous. Bed and pillows were very comfortable

I would come back and stay it was a clean place very good workers

I would come back and stay it was a clean place very good workers

Friendly. Everyone made themselves accommodated as I needed more towels and kleenex. I ask to go on a lower floor and the attendant was very helpful to make it happen.

Friendly. Everyone made themselves accommodated as I needed more towels and kleenex. I ask to go on a lower floor and the attendant was very helpful to make it happen.

Good stay

Good stay

Service was excellent, the beds were clean and very comfortable. Loved having a little kitchen. The floors and bathroom were not very clean but nothing major that bothered us. We would stay here again!

Service was excellent, the beds were clean and very comfortable. Loved having a little kitchen. The floors and bathroom were not very clean but nothing major that bothered us. We would stay here again!

The hotel is nice, customer service not too good, hotel not clean.

The hotel is nice, customer service not too good, hotel not clean.

It was a very calm and pretty place, I liked the location, and overall it was a good place to stay.

It was a very calm and pretty place, I liked the location, and overall it was a good place to stay.

The property had everything I needed and it was located in great travel distance for this particular trip

The property had everything I needed and it was located in great travel distance for this particular trip

Room was super Smokey, couldn’t open the window to air out the room. Bathroom had hole in wall, from towel bar which was not there. Only had one regular towel, had to ask for towels. Pool had broken bar, the one that leads into the pool, had to be careful getting in and out.

Room was super Smokey, couldn’t open the window to air out the room. Bathroom had hole in wall, from towel bar which was not there. Only had one regular towel, had to ask for towels. Pool had broken bar, the one that leads into the pool, had to be careful getting in and out.

I was just uncomfortable with the property,

I was just uncomfortable with the property,

Overall good experience

Overall good experience

Very different and comfortable

Very different and comfortable

I think the room could have been cleaner

I think the room could have been cleaner

Haven’t been compensated for bugs

Haven’t been compensated for bugs

I still have not been compensated for my bugs complaint in this hotel

I still have not been compensated for my bugs complaint in this hotel

Love the full kitchen!

Love the full kitchen!

Very Comfortable! Has everything we needed! Except the big red stain on carpet.Overall I will stay again!

Very Comfortable! Has everything we needed! Except the big red stain on carpet.Overall I will stay again!

Super happy with the service, the staff supper nice, the room was great and clean, the beds was amazing and comfortable!!

Super happy with the service, the staff supper nice, the room was great and clean, the beds was amazing and comfortable!!

Front desk is pleasant and professional

Front desk is pleasant and professional

Our room was nice, but our shower wasn't very clean. We found a bunch of hair in the drain. Overall, a good room.

Our room was nice, but our shower wasn't very clean. We found a bunch of hair in the drain. Overall, a good room.

Air conditioning did not work and there was no remote for the TV.

Air conditioning did not work and there was no remote for the TV.

Our stay was good. The room was small but had everything you would need. It was pretty quiet also. It has an ac unit that does make quite a bit of noise coming on and off but that was it.

Our stay was good. The room was small but had everything you would need. It was pretty quiet also. It has an ac unit that does make quite a bit of noise coming on and off but that was it.

Every room that I was in all the usb ports were all broken. They need to keep up with the maintenance on those.

Every room that I was in all the usb ports were all broken. They need to keep up with the maintenance on those.

Hotel was not too far from Congaree National Park so it was convenient. Bed was comfortable and kitchenette was adequate. Toilet tank frequently refilled and was noisy. No places nearby to get food. Close to busy roads. Good place for one or two nights.

Hotel was not too far from Congaree National Park so it was convenient. Bed was comfortable and kitchenette was adequate. Toilet tank frequently refilled and was noisy. No places nearby to get food. Close to busy roads. Good place for one or two nights.

Great location

Great location

I have stayed here before and usually don’t have any problems. This was an accessible room. It was not cleaned thoroughly and the mattresses are very uncomfortable. They sink in when you lie or sit down. The kitchen and bathroom sinks were not wiped out. The remote wasn’t even in the room. I had to call the front desk. Overall, I didn’t mind the stay since we were all tired. I would stay there again, just will make sure the room is up to my standards.

I have stayed here before and usually don’t have any problems. This was an accessible room. It was not cleaned thoroughly and the mattresses are very uncomfortable. They sink in when you lie or sit down. The kitchen and bathroom sinks were not wiped out. The remote wasn’t even in the room. I had to call the front desk. Overall, I didn’t mind the stay since we were all tired. I would stay there again, just will make sure the room is up to my standards.

Nice and friendly.

Nice and friendly.

I have stayed here for about 6-7 weeks. The last couple weeks, I have asked for my bed sheets/blankets to be changed while at work during the week. It hasn't happened yet. I also asked for my bathroom to be cleaned and freshened, that hasn't happened. The only way I get my trash can emptied, is to leave it outside my door. Staffing, or lack of, is an apparent issue. During my stay before New Years day, it wasn't an issue, but the month of January has been a 180 downturn! Not good

I have stayed here for about 6-7 weeks. The last couple weeks, I have asked for my bed sheets/blankets to be changed while at work during the week. It hasn't happened yet. I also asked for my bathroom to be cleaned and freshened, that hasn't happened. The only way I get my trash can emptied, is to leave it outside my door. Staffing, or lack of, is an apparent issue. During my stay before New Years day, it wasn't an issue, but the month of January has been a 180 downturn! Not good

Easy parking

Easy parking

There a lot of leaves that were in the parking lot and after the rainstorm, were wet and then froze up overnight and presented a slippery walking environment. Very dangerous!

There a lot of leaves that were in the parking lot and after the rainstorm, were wet and then froze up overnight and presented a slippery walking environment. Very dangerous!

The front desk staff was great. The room had a smell to it, there was a dirty diaper in the bathroom. The coat rack was not secured to the wall just 3 holes in the wall and when you put anything on the hooks it would just fall out of the wall. For a queen suite I expected a little better

The front desk staff was great. The room had a smell to it, there was a dirty diaper in the bathroom. The coat rack was not secured to the wall just 3 holes in the wall and when you put anything on the hooks it would just fall out of the wall. For a queen suite I expected a little better

Rooms are super clean and staff is very friendly. This hotel is close to the Vista so we just walked to eat and go out.

Rooms are super clean and staff is very friendly. This hotel is close to the Vista so we just walked to eat and go out.

I liked the location other than being next door to a firehouse. I don't like when the cleaning staff takes my dirty towels and didn't replace them with clean towels.

I liked the location other than being next door to a firehouse. I don't like when the cleaning staff takes my dirty towels and didn't replace them with clean towels.

Best Property I have stayed at for the money,

Best Property I have stayed at for the money,

Hair in the sink and commode.

Hair in the sink and commode.

I like the Dove soaps, lotions, etc. will stay again when in Columbia.

I like the Dove soaps, lotions, etc. will stay again when in Columbia.

There was no shower curtain. When I checked in when I showered, the floor was soaked there was only one towel, and the bathmat was black after I wiped up the water off the floor hair in the tub. I had to go downstairs and get a shower curtain and one towel Because the staff was short on towels, the carpet had food crumbles all over the place when I woke up in the morning and needed another towel. They were short on towels, and when I asked for bedsheets and an extra blanket, they gave us a queen set instead of a king

There was no shower curtain. When I checked in when I showered, the floor was soaked there was only one towel, and the bathmat was black after I wiped up the water off the floor hair in the tub. I had to go downstairs and get a shower curtain and one towel Because the staff was short on towels, the carpet had food crumbles all over the place when I woke up in the morning and needed another towel. They were short on towels, and when I asked for bedsheets and an extra blanket, they gave us a queen set instead of a king

Ladies at check in were wonderful and professional . Hotel was clea ed, as well as our room. Will definitely recommend!

Ladies at check in were wonderful and professional . Hotel was clea ed, as well as our room. Will definitely recommend!

Room smelled like 3 day old chinese food. The toilet is VERY low, the handsoap didn’t work in bathroom. The room was very dark. Hotel smells as if it is being over deodorized to cover up a musty smell. Overpriced Motel 6. Won’t go back.

Room smelled like 3 day old chinese food. The toilet is VERY low, the handsoap didn’t work in bathroom. The room was very dark. Hotel smells as if it is being over deodorized to cover up a musty smell. Overpriced Motel 6. Won’t go back.

Good , clean and centric.

Good , clean and centric.

I booked this hotel through Expedia. I paid for a one bedroom suite. When I arrived, I went to the room and it was only a studio room. When I went to the receptionist, she said the reservation that Expedia sent over to the hotel was for a studio, not a one bedroom and that I would have to call Expedia to get the situation rectified. After calling Expedia, they informed me that they indeed had a one bedroom reserved in their system for me. The problem was that Candlewood was booked to capacity and they did not have the room available that I purchased. I don't like liars. Just be honest.

I booked this hotel through Expedia. I paid for a one bedroom suite. When I arrived, I went to the room and it was only a studio room. When I went to the receptionist, she said the reservation that Expedia sent over to the hotel was for a studio, not a one bedroom and that I would have to call Expedia to get the situation rectified. After calling Expedia, they informed me that they indeed had a one bedroom reserved in their system for me. The problem was that Candlewood was booked to capacity and they did not have the room available that I purchased. I don't like liars. Just be honest.

I loved my stay

I loved my stay

The hotel was clean and comfortable. The full kitchen was wonderful. The staff were very friendly and helpful at check in. We stayed to visit the National park which was only 20 minutes away.

The hotel was clean and comfortable. The full kitchen was wonderful. The staff were very friendly and helpful at check in. We stayed to visit the National park which was only 20 minutes away.

The rooms were very clean and nice

The rooms were very clean and nice

The bedsheets were clean and many towels in the bathroom. Receptionist was very friendly and hospitable. However, there was an odor in the room from the garbage disposal which did not work and also an odor in the bathroom. Almost like the plumbing wasn't working correctly.

The bedsheets were clean and many towels in the bathroom. Receptionist was very friendly and hospitable. However, there was an odor in the room from the garbage disposal which did not work and also an odor in the bathroom. Almost like the plumbing wasn't working correctly.

We arrived at the hotel in the evening at approximately 8pm. There was no one at the front desk for 15 minutes. The phone was ringing off the hook, and we even walked through the first floor trying to locate someone to check us in. Finally, someone entered from a side door and said hello and walked behind the counter. No apology for our wait, and she reeked of weed. After several minutes, we finally had our keys and proceeded to the room. When we entered the room, we immediately noticed a funky smell...like dirty gym socks. My wife went back downstairs to ask to be relocated to another room, but unsurprisingly, the girl was not back behind the desk again and we were too tired to wait for her. The following day, we asked to be moved to another room which they accommodated. That room's smell wasn't as offensive, but had a heavy smell of garlic. I guess that's the risk you take of staying in a suite that has a microwave and stovetop inside the room because people will cook all sorts of stuff in there. Had no issues with cleanliness. Housekeeping was also friendly. Nevertheless, we will look for alternative accommodations when we are in the area again.

We arrived at the hotel in the evening at approximately 8pm. There was no one at the front desk for 15 minutes. The phone was ringing off the hook, and we even walked through the first floor trying to locate someone to check us in. Finally, someone entered from a side door and said hello and walked behind the counter. No apology for our wait, and she reeked of weed. After several minutes, we finally had our keys and proceeded to the room. When we entered the room, we immediately noticed a funky smell...like dirty gym socks. My wife went back downstairs to ask to be relocated to another room, but unsurprisingly, the girl was not back behind the desk again and we were too tired to wait for her. The following day, we asked to be moved to another room which they accommodated. That room's smell wasn't as offensive, but had a heavy smell of garlic. I guess that's the risk you take of staying in a suite that has a microwave and stovetop inside the room because people will cook all sorts of stuff in there. Had no issues with cleanliness. Housekeeping was also friendly. Nevertheless, we will look for alternative accommodations when we are in the area again.

Very nice, clean, and quiet

Very nice, clean, and quiet

spacious and clean

spacious and clean

Very clean and welcoming

Very clean and welcoming

So much covinient and easy access

So much covinient and easy access

Fridge was broken in one room, moved to another, AC smelt terrible (mold), floors were greasy, other people's hair in the shower, shower felt greasy...this place was terrible. When i went to check out early because work finished early, they couldn't figure out how to check me out and said the manager would call me. They never did and got mad when i called and asked for a receipt for work. This place was trash. Wouldn't go back if i had to.

Fridge was broken in one room, moved to another, AC smelt terrible (mold), floors were greasy, other people's hair in the shower, shower felt greasy...this place was terrible. When i went to check out early because work finished early, they couldn't figure out how to check me out and said the manager would call me. They never did and got mad when i called and asked for a receipt for work. This place was trash. Wouldn't go back if i had to.

toothpaste on bathroom counter and something on front of microwave we had to clean off.

toothpaste on bathroom counter and something on front of microwave we had to clean off.

Awesome

Awesome

The facilities seem outdated. Our room door didn’t work properly and took several ties to open each time the door didn’t open properly. Worst of all we found three large roaches in our room one of which ended up in out cooler. The ice machine in the fridge in our room did not work either. Our first night there we didn’t get much sleep as the fire alarm went on and off for hours due to a guest leaving a cooking pan on their stove turned on

The facilities seem outdated. Our room door didn’t work properly and took several ties to open each time the door didn’t open properly. Worst of all we found three large roaches in our room one of which ended up in out cooler. The ice machine in the fridge in our room did not work either. Our first night there we didn’t get much sleep as the fire alarm went on and off for hours due to a guest leaving a cooking pan on their stove turned on

A convenient location to Fort Jackson, SC, is great. It may have been renovated sometimes ago, but it still has a long way to go.

A convenient location to Fort Jackson, SC, is great. It may have been renovated sometimes ago, but it still has a long way to go.

Check in went smooth, I thought. The clerk didnt tell me that my tow guests in my second rented room needed to apply their credit card at check in or they could not do that at check out. I made the reservations and used my card to hold room but was not paying for both.Checkout was a disaster. Staff uninformed. Computers locked up. Didnt take off incidentals--took off taxes instead and had difficulty fixing problem. Took 27 minutes to check out and two guests had to write me checks for the money charged to my account. Blamed it on renting thru third Party--like Expedia. Unsat experience checking out with Expedia limitations.

Check in went smooth, I thought. The clerk didnt tell me that my tow guests in my second rented room needed to apply their credit card at check in or they could not do that at check out. I made the reservations and used my card to hold room but was not paying for both.Checkout was a disaster. Staff uninformed. Computers locked up. Didnt take off incidentals--took off taxes instead and had difficulty fixing problem. Took 27 minutes to check out and two guests had to write me checks for the money charged to my account. Blamed it on renting thru third Party--like Expedia. Unsat experience checking out with Expedia limitations.

no breakfast, pool only open in summer sadly has treadmill in small gym (only free weights and benches) but no fan to keep you cool

no breakfast, pool only open in summer sadly has treadmill in small gym (only free weights and benches) but no fan to keep you cool

Great location

Great location

Great location near interstate. Clean. Loud talking, doors slamming, near a patio where people went out to smoke.

Great location near interstate. Clean. Loud talking, doors slamming, near a patio where people went out to smoke.

Very clean room, had all amenities that we needed. Front desk staff went overboard to be friendly and helpful. We will surely stay here again!

Very clean room, had all amenities that we needed. Front desk staff went overboard to be friendly and helpful. We will surely stay here again!

Had a problem with the 1st room but was it was fixed immediately & the staff was very helpful. Nice place to stay.

Had a problem with the 1st room but was it was fixed immediately & the staff was very helpful. Nice place to stay.

Didn’t stay there because the room had a smell so bad that even the ladies that checked us in could smell the smell before they opened the door. Then the new room they gave us the heat didn’t work so we left and did not stay. Went to a Marriott and stayed much better prices and very nice hotel

Didn’t stay there because the room had a smell so bad that even the ladies that checked us in could smell the smell before they opened the door. Then the new room they gave us the heat didn’t work so we left and did not stay. Went to a Marriott and stayed much better prices and very nice hotel

The room key didn’t work. Had to go the the help desk several times because key wouldn’t work. Had to go out and buy body wash because none was available in room. This is like the third disappointment I’ve had here

The room key didn’t work. Had to go the the help desk several times because key wouldn’t work. Had to go out and buy body wash because none was available in room. This is like the third disappointment I’ve had here

Staff on check-in were extremely helpful and friendly. Room is clean and has more amenities than expected. Full size fridge, microwave and dishwasher. Excellent for a night while en route to destination.

Staff on check-in were extremely helpful and friendly. Room is clean and has more amenities than expected. Full size fridge, microwave and dishwasher. Excellent for a night while en route to destination.

The rooms are nicely done. They only thing I can say is that it would be nice if they at least offered continental breakfast. But other than that, or stay was great.

The rooms are nicely done. They only thing I can say is that it would be nice if they at least offered continental breakfast. But other than that, or stay was great.

The hotel was fine. What really ticked me off was at midnight the night manager opens the door to my room for no reason waking me up and scaring the hell out of me. When I told the morning shift about it, she was Oh I'm sorry and really nonchalant about it. I will be reporting this to the BBB within the next 48 hours if I don't receive a proper response.

The hotel was fine. What really ticked me off was at midnight the night manager opens the door to my room for no reason waking me up and scaring the hell out of me. When I told the morning shift about it, she was Oh I'm sorry and really nonchalant about it. I will be reporting this to the BBB within the next 48 hours if I don't receive a proper response.

I beds were amazing. Great night sleep by all. Upon check-in there were no luggage carts available to use. I was traveling with 3 grandchildren and ended up making 2 additional trips to my vehicle to get everything. I would suggest a better breakfast selection/area. Overall, it was a good experience.

I beds were amazing. Great night sleep by all. Upon check-in there were no luggage carts available to use. I was traveling with 3 grandchildren and ended up making 2 additional trips to my vehicle to get everything. I would suggest a better breakfast selection/area. Overall, it was a good experience.

Our stay was good until the second night I went to use the bathroom and there were roaches. Two of them. Not something you want to see in a hotel you’re staying at. Besides that good stay. Just gave me the creeps afterwards tho is they would crawl on me at night.

Our stay was good until the second night I went to use the bathroom and there were roaches. Two of them. Not something you want to see in a hotel you’re staying at. Besides that good stay. Just gave me the creeps afterwards tho is they would crawl on me at night.

It was clean and the staff was helpful and nice

It was clean and the staff was helpful and nice

Disappointed, at arriving no air condition in room, no working refrigerator., we asked to take care of the issues no action, move to an different room middle of the night only to working lights. Bad experience.

Unfinished ac didnt work door lock was janky

The front door are had lots of trash out front and there wss no ice bucket nne light was out and no onfo regarding tv channels

Bathroom, bed and kitchen area was clean only issues was the night stand but overall I would most definitely recommend!!!

Toilet was broken. AC was broken. Staff was slow and rude. And after paying had to put $25 on card for any damages that may occur!! Then the card number was stolen and used in the area!! Bad all around. Do not recommend!!

Very clean, great rooms, staff was helpful

NO HOT WATER AND WE WERE TOLD THERE WOULD NOT BE ANY DURING OUR STAY! The front desk could not get maintenance to answer their phone or voicemail. We checked out the next day and the FULL AMOUNT was still showing as pending in my credit card AFTER we checked out and left. We were told we weren’t charged the full amount -only for the night we stayed! WE WILL NOT STAY WITH THIS HOTEL AGAIN!

No room cleaning, we had no hot water for 2 of the 3 nights we stayed. The staff was friendly.