Welcome Inn
About Welcome Inn
Located in Colton, 13 miles from Auto Club Speedway, Welcome Inn San Bernardino/ Colton has accommodations with free WiFi and free private parking. The property is around 5.1 miles from Fiesta Village Family Fun Park, 6 miles from National Orange Show Event Center and 6.6 miles from Riverside Convention Center. University of California, Riverside is 8.2 miles from the motel. At the motel, rooms have a desk. Complete with a private bathroom equipped with a shower, the rooms at Welcome Inn San Bernardino/ Colton have a flat-screen TV and air conditioning, and certain rooms come with a balcony. Guest rooms will provide guests with a fridge. Staff at the accommodation are available to give advice at the 24-hour front desk. LA/Ontario International Airport is 13 miles from the property.
Amenities
- 24-hour front desk
- Express check-in / check-out
- Smoke-free property
Reviews
The hotel generally receives mixed reviews, with some guests praising the cleanliness, affordability, and friendly staff, while others express dissatisfaction with the condition of the rooms and poor customer service. The location is also a point of contention, with some guests appreciating its convenience and others finding it concerning.
- Affordable pricing compared to other hotels in the area
- Cleanliness of the rooms and property
- Inconsistent customer service experiences, with some guests reporting rude staff
- Condition of rooms varies, with some guests finding them outdated or in disrepair
- 0.5/5
Bad
- 5/5
Rooms are comfortable and extremely clean. There's a huge parking lot outside so trucks are welcome. This place is quiet safe and near all kind of restaurants, highly recommend it.
- 5/5
Exceptional
- 5/5
Exceptional
- 0.5/5
The property was horrible and had roaches with cigarettes burns in the bed The train was loud outside all night horrible location
- 5/5
Exceptional
- 0.5/5
Location Roaches
- 0.5/5
Roaches
- 5/5
Exceptional
- 3/5
Pleasant
- 2.5/5
Passable
- 5/5
Exceptional
- 5/5
Property owners are allowed very nice and friendly
- 5/5
Property owners are allowed very nice and friendly
- 5/5
Exceptional
- 0.5/5
Bad
- 3.5/5
It was an over night stay close to the hospital. I took one of the white hand towels that was left to use for guests and wiped down the bathroom before utilitizing the toilet or shower and the hand towel came back black. That was totally disgusting, considering my bare bottom and feet would be either on the toilet seat or in the shower. I dont want to catch an ass or foot fungus from spending the night. Also I had 2 beds in my room one bed you could totally tell the cleaning person just made the bed from the last guest.. its clear when you find a sock in the sheets that the sheets werent changed prior to my arrival.
- 5/5
Exceptional
- 0.5/5
Bad
- 0.5/5
Gave a bad review and they won't rent me a room no more
- 3.5/5
Close to venue
- 2.5/5
Passable
- 4.5/5
Good place N/A
- 4.5/5
N/A
- 5/5
Exceptional
- 2/5
Decent priceing The sink didnt work lol
- 2/5
The sink didnt work lol
- 5/5
Clean rooms.
- 3.5/5
Good
- 2.5/5
it was close to the event we went to that night also i liked the water was warm when i showered the bed had a stain and the toilet did not flush the best
- 2/5
The restroom has fleas.
- 2.5/5
it was close to the event we went to that night also i liked the water was warm when i showered the bed had a stain and the toilet did not flush the best
- 5/5
Exceptional
- 0.5/5
That I had to stay a night in my car b cause of check in was next day not for that day. They could of easily let me in and out in the morning but no . And they overcharge mee for. Guest. 20 dollars when I had no guest
- 0.5/5
That I had to stay a night in my car b cause of check in was next day not for that day. They could of easily let me in and out in the morning but no . And they overcharge mee for. Guest. 20 dollars when I had no guest
- 1.5/5
That there was a microwave A lot about the service and room in general, there are roaches, seen on multiple days of the stay, the dumb woman upfront wanted to charge me $5 because I left my key in the room. As well as the listing lied abt a “hot tub and city view” Also watched from the car as someone walked by our room and put something in a drink that was sitting by the window. Be careful of sex trafficking.
- 3/5
Pleasant
- 3.5/5
It was an over night stay close to the hospital. I took one of the white hand towels that was left to use for guests and wiped down the bathroom before utilitizing the toilet or shower and the hand towel came back black. That was totally disgusting, considering my bare bottom and feet would be either on the toilet seat or in the shower. I dont want to catch an ass or foot fungus from spending the night. Also I had 2 beds in my room one bed you could totally tell the cleaning person just made the bed from the last guest.. its clear when you find a sock in the sheets that the sheets werent changed prior to my arrival.
- 5/5
Staff was very nice and they kept the loiterers away, There was no trash around and they kept it swept up. A few small details. The bathroom door needed to be cleaned off.
- 3.5/5
It’s not how the picture looks The receptionist was very rude
- 0.5/5
Very dirty and I’m located first floor in my bathroom it have leak and when i take a shower play dirty water leak on me
- 1/5
The room had a strong smell of cigarette smoke and mold. Even after they moved me to another room, it was the same—cigarette smoke and mold, which made it a terrible night, and I couldn’t sleep. On top of that, the staff member looked like they didn’t want to work at all. The rating on Booking was 8.0, but honestly, it makes no sense compared to what I experienced. This was nowhere near an 8.
- 5/5
Staff was good to me
- 3.5/5
I was really disappointed in the Wi-Fi connection I ended up having to use my son’s hotspot.
- 1/5
- 0.5/5
It looks pretty on the outside, but it was disgusting and the owner. She was rude as if she had the best hotel price in the area and clean his room is ridiculous. How they even asked for a deposit when there is nothing that ain’t already destroyed as well as the smell outside door is disgusting before you even enter.
- 0.5/5
Staff was really rude when told the problem with my reservation. Paid for double room with 2 queen beds was given a room with one bed . Told me it was the same price . Told her I needed the 2 beds that's why I reserved it . Told me to talk to the manager who wasn't there at check out
- 5/5
Laundry on Site
- 5/5
Clean and quiet.
- 0.5/5
I wasn't able to shower because the shower head was clogged and rusty.
- 3/5
Asked if we could check in a little early and we would pay….was told no, not at all or be charged another day, 2) no hairdryer or iron , I asked for iron and told no at first….but then was told they had one and they needed my id to use it, It wasn’t bad, it was clean……but I won’t stay there again….
- 3/5
Asked if we could check in a little early and we would pay….was told no, not at all or be charged another day, 2) no hairdryer or iron , I asked for iron and told no at first….but then was told they had one and they needed my id to use it, It wasn’t bad, it was clean……but I won’t stay there again….
- 4/5
Clean, older hotel. No bugs
- 4/5
Clean, older hotel. No bugs
- 1/5
Don't recommend
- 1/5
Don't recommend
- 5/5
Very clean rooms.. staff is great
- 5/5
Very clean rooms.. staff is great
- 1/5
Total disappointment. Very frustrating. I’ve stayed here multiple times before due to the location and prices. The rooms are clean for the most part but could use a little remodeling. This particular time I stayed, I was met with rudeness and disrespect all because I asked for a closer room or the same room I had the night before since I wake up at 4 am for work!. I was told no nothing else was available. I took the room that was given. Once I got into the room, I noticed the TV was an older model, which caught my attention. I turned the television on and I was met with a green screen. Turned a few channels and it was choppy. I went back to the front office to ask if the can fix the TV for me or change rooms. I was told “I’m headache“ and “They don’t want people like me on their property”. Remind you I’m expecting, worked 10 hours today and was beyond tired. The man told me, “he doesn’t want my kind there, he going to give my deposit back and I can find somewhere else to stay. The room was already paid for in advance by Expedia. I ask how do I get my refund for the room, since the money was already taken out my account. He brushed me off so bad! Told me he didn’t know, I have to go through them and get it back. The guy had no care or concern at all, and to think, all this came from a couple of requests: fix the TV and/or change rooms. I felt so humiliated and racially profile. It’s people like him who will open up businesses in the urban neighborhoods just to take our money!
- 1/5
Total disappointment. Very frustrating. I’ve stayed here multiple times before due to the location and prices. The rooms are clean for the most part but could use a little remodeling. This particular time I stayed, I was met with rudeness and disrespect all because I asked for a closer room or the same room I had the night before since I wake up at 4 am for work!. I was told no nothing else was available. I took the room that was given. Once I got into the room, I noticed the TV was an older model, which caught my attention. I turned the television on and I was met with a green screen. Turned a few channels and it was choppy. I went back to the front office to ask if the can fix the TV for me or change rooms. I was told “I’m headache“ and “They don’t want people like me on their property”. Remind you I’m expecting, worked 10 hours today and was beyond tired. The man told me, “he doesn’t want my kind there, he going to give my deposit back and I can find somewhere else to stay. The room was already paid for in advance by Expedia. I ask how do I get my refund for the room, since the money was already taken out my account. He brushed me off so bad! Told me he didn’t know, I have to go through them and get it back. The guy had no care or concern at all, and to think, all this came from a couple of requests: fix the TV and/or change rooms. I felt so humiliated and racially profile. It’s people like him who will open up businesses in the urban neighborhoods just to take our money!
- 5/5
Good stay
- 5/5
Good stay
- 5/5
Room was absolutely clean ,
- 5/5
Room was absolutely clean ,
- 3/5
Large parking lot and very quiet, it is a bit antiquated and the fixtures could be replaced. Staff were all friendly and helpful. As others noted the water pressure is very poor but the water was HOT.
- 3/5
Large parking lot and very quiet, it is a bit antiquated and the fixtures could be replaced. Staff were all friendly and helpful. As others noted the water pressure is very poor but the water was HOT.
- 2/5
Run down dirty
- 2/5
Run down dirty
- 3/5
I guess it's a moment of you get what you pay for. Location was OK. Parking was OK. Walked in to a not so pleasant smell. Pillows were flat. TV was outdated. TV remote battery cover missing, covered with tape which i had to press the batteries down to change the channel. Bathroom knob broken. Shower head so dirty water sprayed in every which way possible. Won't be my 1st choice next time when we're in town.
- 3/5
I guess it's a moment of you get what you pay for. Location was OK. Parking was OK. Walked in to a not so pleasant smell. Pillows were flat. TV was outdated. TV remote battery cover missing, covered with tape which i had to press the batteries down to change the channel. Bathroom knob broken. Shower head so dirty water sprayed in every which way possible. Won't be my 1st choice next time when we're in town.
- 3/5
Didn’t like that they asked for a cash deposit.
- 3/5
Didn’t like that they asked for a cash deposit.
- 5/5
Great people
- 5/5
Great people
- 5/5
Totally worth the stay will recommend to friends
- 5/5
Totally worth the stay will recommend to friends
- 5/5
Xxxxx
- 5/5
Xxxxx
- 1/5
Bad customer service, the guy that was helping wasn’t friendly when we arrived and when we were checking out he wasn’t trying to give me my deposit
- 1/5
Bad customer service, the guy that was helping wasn’t friendly when we arrived and when we were checking out he wasn’t trying to give me my deposit
- 5/5
Clean, no cigarette smell
- 5/5
Clean, no cigarette smell
- 3/5
It was ok
- 3/5
It was ok
- 5/5
Decent hotel for a good price. Easy check in, clean rooms, nice area, friendly staff.
- 5/5
Very quiet place. Check-in was fast. Staff were friendly. Clean room.
- 4/5
Great place at a great price! You have no idea how nice these rooms are until you stay here and appreciate the renovation done with all new furnishings, instant hit water and plenty of water pressure for a nice shower. All surfaces are nicely covered with black granite with small little varying colors of splash in different shapes & sizes. Nice bright white linens clean with no stains or spots of dust/ dirt. You know the item that got soiled after it was washed, but still left in your room by housekeeping. NOT THE CASE HERE!
- 4/5
Great place to stay!
- 4/5
A very nice fabric pleated curtain adorns the window matching its dark gray of the beautiful multi colored from silver to ebony geometric print in the year round lightweight bedspread. Ample size new refrigerators and instant hot water in my bathroom sink! Shower has spray & massage setting shower head w plenty of water pressure. The parking lot is well lit with all exterior lighting coming on approx. 5:00 p.m. before it’s dark. Laundry only $2 to wash & $2 to dry & a microwave for guests also just outside the front office. Vehicle parking for disabled & easy wheelchair access to all first floor rooms. Did I mention that the deposit is only $60!? The front desk managing staff is quick, efficient & friendly. The housekeepers smile & work quietly not slamming doors, etc. Try the Welcome Inn and see if you don’t feel welcome. I did!
- 5/5
Good location!
- 4/5
Great place to stay!
- 5/5
Renovated rooms!
- 4/5
Great staff! Good location.
- 2/5
.
- 5/5
N/a
- 1/5
No hot water in the shower, it was hard to communicate with staff.
- 5/5
The place was clean and safe
- 5/5
The room was very clean and modern. I would definitely stay again 👍
- 1/5
I regret staying here