Holiday Inn Washington-College Pk (I-95) by IHG

The staff was very helpful, room very clean, Wawa right next door if you need any snacks. Plenty of shops in the area and very close to Maryland State university which has a lot of food options.

Love that place and also the area is not too bad. Breakfast is good just have to look carefully on the booking part to include the Breakfast

The location was run down and dirty. The room smelled moldy

Clean rooms and bathrooms, breakfast was ok, love the fact that they had an omelette station

La limpieza fue decadente.

estadia perfecta. buenos desayunos

Me and my girlfriend stayed there to visit some family and friends for a couple nights. We enjoyed our stay! Everything was fine, breakfast each morning, the rooms, and the staff were very helpful! The only thing I would mention is that the parking was a little limited, and required us to walk far to the entrance. Other than that, it was a wonderful stay.

Clean room

Great hotel in excellent location

My stay was really nice and staff was friendly.

The TV didn't work in my room.

Good

Comfortable beds, clean room. Excellent value. Breakfast at the restaurant is not anything special. Good value for the money is its best selling point. Make sure to order when you book your room ($4 vs $19 on site)

I received a confirmation quoting a total price for room. When I left I noted they overcharged me a lot - more than quoted figured in my confirmation email.

There is no "do not disturb sign on the door. The room cleaner unfortunately woke us up by ringing a room "doorbell" at 8:15 am. Asking, surprisingly, if we were ready? Then came again at 9:30 am...Check-out is at 11. As we made coffee, we noticed the machine had oldy residue and was dirty. Then a cockroach came out from under it while I was cleaning it. I took pics of it. I don't write reviews, but these were the two biggest turn-offs.

Great customer service, breakfast was delicious. The toiletries were quite nice - name brand items. Will come again!

I did not like the restroom in the room we stayed. The water was not flushing as expected and ot was taking more time to flush

Exceptional

N/A

Very good

It was short and good stay.

Front desk very polite and helpful. Has a nice workout room.

The best and most beautiful

The bathroom was dirty and the room floor was not clean

Exactly what you’d expect an an older Holiday Inn. The breakfast and front desk staff were friendly and helpful. Locks on the room doors didn’t read the card keys very well so you have to give it at least a few tries each time you return to the room. Overall a pleasant stay.

The room was clean and quiet. There is a convenience store right next door, as well as an IKEA, and the hotel is conveniently located next to a major highway.

On the positive side, the breakfast was very good and it is offered until 11 AM, so if you are a late riser like me, you will appreciate it. The quality of the accommodation is similar to a motor inn, not a Holiday Inn class hotel.

Clean room nice staff

Exceptional

Cool

Overall, a not so positive experience.

Clean room..a couple of small issues with the door handle..handled immediately. Great stay..no complaints.

The outside of the hotel, the check-in area, and all of the the hallways I walked through reeked of marijuana - it was overpowering and repugnant, to say the least. TV didn't work in the room and it smelled like mold.

Brittany was very accommodating and nice. She was able to get us an early check in after I explained that we’d been flying since 5am. She was very understanding patient and professional. The property was very clean and conveniently located. I’d book here again!

I booked a two night stay to attend a graduation ceremony in DC. After I returned the first night the cleaning staff stole a baggie out of my suit case that had pills in it. Too bad for them that the pills were all supplements/vitamins. Very sketchy property. Beware.

The staff members are kind, I had two rooms one had a bad smell and I found a bedbug on the bed.

Noisy AC unit. Door was difficult to close

The breakfast was good

There’s not much parking because they do a lot of events here at this hotel it seems like. The breakfast isn’t good to be $19.00 per person.

Clean

I stay here frequently for visiting UMD campus. Convenient location, reliably clean. Parking on weekends can be challenging.

Good overall

Extremely Satisfied

This was a very nice, clean hotel. It was in a great area with amenities around. Quiet and pleasant. I will be coming back.

HVAC was too loud.

The location was good. I love the doorbells on the room door and the switch option for house keeping to see if service is needed or not. The parking lot can use some work

The location was good. I love the doorbells on the room door and the switch option for house keeping to see if service is needed or not. The parking lot can use some work

The room was marginal. The toilet would not flush except by removing the top to pull the chain. The thermostat didn’t work, I was not given a voucher for breakfast which I had paid for, and to get my deposit of $100 back, I had to call the issuing bank. The hotel charged my credit card for the deposit despite it being just a deposit, and my room was paid through Hotels.com which the hotel didn’t seem to consider. Given the room problems and cheating me out of breakfast AND my deposit, I’ll never stay in this hotel again.

Very clean

Na

Was nice and very clean! I enjoyed it there. Will be back again for another stay!

Staff were so friendly and helpful. Breakfast up here was wonderful

I paid for a breakfast my first morning as part of the hotel - but when I got there for breakfast, was told I needed a voucher - which I did not get, or have. The toilet could not be flushed without taking off the lid, the thermostat did not work, and the blinds would not shut completely. In general, the hotel as a whole was 'OK' but my room was NOT good. If I can help it, I'll never be back - despite it's convenience of a short drive to the metro station in Greenbelt. The price of the hotel was fine - but I still didn't get the breakfast(s) (I paid for two as my wife was going to also stay, but didn't) I paid for on the 28th

Very good

The menu is fresh. Parking is safe.

Check in staff was rude, and our room had a clogged sink and shower

The location, breakfast (because it was included with our reservation.) It wouldn’t have been worth the $19 they were charging otherwise. We loved that it was walking distance to IKEA for their cafe. It was quiet. That it was carpeted. It had a lot reviews that mentioned bed bugs so we were worried the whole time and the carpet in hotel rooms is always an ick for me. The staff weren’t friendly.

The location, breakfast (because it was included with our reservation.) It wouldn’t have been worth the $19 they were charging otherwise. We loved that it was walking distance to IKEA for their cafe. It was quiet. That it was carpeted. It had a lot reviews that mentioned bed bugs so we were worried the whole time and the carpet in hotel rooms is always an ick for me. The staff weren’t friendly.

Comfortable Stay, friendly staff, Parking free first come first serve.

Rooms were clean

Good

The room was spacious and clean. The front desk was polite. However, for such a pricy room and it being a nice hotel, you would think they would offer free hot breakfast, after all even motels offer free breakfast. On the website it says breakfast is $17.00 per person, that's way over priced. And then when you go to get breakfast it turns out it's actually $20.00 per person, plus tax. First, get your price straight, second why are you ripping your customers off? Just do the right thing, forget about profit, that will come when you treat your customers fairly.

Clean room, breakfast was with a lot of verities, enough parking spaces, stayed 1 night, great location next to Wawa and Ikea and close to train station and highway.

The air conditioning didn’t work and went to Home Depot to buy a box fan. The room also smelled bad and we spent a lot of time in our vehicle in the parking lot. The hotel was also in a very unsafe area. I would recommend staying somewhere else.

Great location Pool should stay open a little later

Great location Pool should stay open a little later

The carpet is filthy and has a musty odor; it definitely needs a deep cleaning

They busy on and off

Clean room. Friendly staff. We would definitely stay here again if we’re in the area.

Yes

For the price you would expect more. Walls of our room were filthy! And the it was loud outside our door! Elevator buttons inside cab didn’t light up!

Well located and comfortable

Parking was ok someone's tires were stolen in the parking lot during our stay.

Parking was terrible. We drove around twice, then finally double-parked. We went to the front desk, and she told us to park in a spot marked No Parking, you will be towed, right in front of the hotel. We did and we were not towed! So it worked out, but was very stressful.

Breakfast was terrible! Room was clean, beds were comfortable, staff was friendly.

Hotel is so run down. Smells like smoke everywhere. The lock on my door didn’t work so I had to move rooms. You can hear every toilet flush. Coffee was like drinking water. So disappointing

Only 1 towel, no hairdryer.

I did not eat breakfast so I cannot say. Parking looked sketchy, didn’t feel safe as I had to park in the back of the hotel. I was expecting more from a Holiday Inn. I’ve stayed in several different hotels in College Park and this was by far my least favorite. It seemed like a low budget option compared to other College Park hotels nearby.

Great location! Parking could be better!

Parking could be better!

Very nice and close to eateries. Would stay again.

No breakfast

When I made the reservation it said remodeled rooms, well, that was not what we got!!! Carpet was not only old and run out but had an odor... no air in the bathroom and toilet made a loud noise everytime you flush. It said smoke free, it should've said weed free! The smell of smoke and weed was so strong through out the lobby... It was very loudly through out the night and early morning workers were hammering into something... Overall a very dissapointing experience! Never again.

It was fresh but some foods didn’t have a utensil to use to get the item

Good

B

good

Overall everything was great. Staff was very kind.

Everything was great! Staff, rooms, and breakfast.

The breakfast was amazing, the staff was helpful and the rooms were spacious and clean.

Clean room Good location, however was charged $84.00 for juice soilled in Sheet

Worst hotel experience EVER. My room was changed 3 times. First room was not the remodel room I booked, they switched my room but was unable to give me a king suite that I booked. My 2nd room was a 2 queen suite and it smelled like OLD URINE! I told the front desk and they placed me in my 3rd room which had mold in the showers, broken plug ports, sink did not drain, and dirty walls. I then just asked for a refund and to cancel. Front desk said they weren’t able to approve without a manager. The manager was not available until the NEXT DAY at 11am and refused to give me a refund stating that I utilized one night out of my stay…. Mind you I slept in my car. WOULD NOT RECOMMEND.

its nice hotel to stay

Yes

Staff ask for housekeeping at the morning in the day we check out. And the keycard wasn’t working the second day we stayed.

The room is very old

The property is always clean, well lit, and plenty of parking. Location is perfect with plenty of area store and restaurants. Clean and well lit.

The property is always clean, well lit, and plenty of parking. Location is perfect with plenty of area store and restaurants. Clean and well lit.

Superb

It was a nice and clean place but the walls were a little dirty and they were people making a lot of noise outside my room.

the stay is ok however the staff in the breakfast is

Breakfast was very good with great variety. Staff was friendly and helpful. Parking was available at no extra cost. Property was close to major highways

Good

It was very clean and decent! I loved the hotel!

Staff was great!!!! Hotel was clean. Vagrants in the parking lot doing drugs were creepy. Room was clean. VERY dated. No Smart TV so viewing options are very limited since you can’t Netflix or YouTube or Disney. Pool was decent and heavily used therefore not stocked with towels and pool water was dirty/cloudy as though no filtration system was running. So we changed our mind about swimming. Breakfast was good serving staff was great same with the bar staff.

Passable

great deal

Exceptional

I wish breakfast was included.

This is the 2nd time I've stayed at this hotel and I would definitely come again.

Decent property. Right of I95 highway. Was is right next to it along with Chipotle and Buffalo Wild Wings

Good

dinner at the bar was good but expensive. Dirty rooms and bathrooms with blood or feces on the walls. EXTREMELY LOUD people slammed doors ALL night long. people were vomiting in the halls. arrived and no linens or pillows for pull out sofa. My son hurt his leg on the metal bars on the pullout sofa. Mattress for the pullout was extremely thin and old. the rooms are definitely on the smaller size. there was an electrical fire and we had to evacuate at 450 in the morning for about 40 mins to an hr. I have emailed costumer service about our stay and have yet to hear back 36hrs later. I am beginning to think they don't care about the conditions of our room or the terrible stay we had for over $400 for 2 nights!!! Guest smoking weed outside in the court yard area. also the halls smelled so very strong of marijuana. I would expect so much more from a holiday Inn. I was very much looking forward to our weekend away for a soccer tournament which my kids were beyond exhausted for because of the noise level of the hotel. also breakfast is an additional fee. on Fridays they have a live band which sounds like a club.

dinner at the bar was good but expensive. Dirty rooms and bathrooms with blood or feces on the walls. EXTREMELY LOUD people slammed doors ALL night long. people were vomiting in the halls. arrived and no linens or pillows for pull out sofa. My son hurt his leg on the metal bars on the pullout sofa. Mattress for the pullout was extremely thin and old. the rooms are definitely on the smaller size. there was an electrical fire and we had to evacuate at 450 in the morning for about 40 mins to an hr. I have emailed costumer service about our stay and have yet to hear back 36hrs later. I am beginning to think they don't care about the conditions of our room or the terrible stay we had for over $400 for 2 nights!!! Guest smoking weed outside in the court yard area. also the halls smelled so very strong of marijuana. I would expect so much more from a holiday Inn. I was very much looking forward to our weekend away for a soccer tournament which my kids were beyond exhausted for because of the noise level of the hotel. also breakfast is an additional fee. on Fridays they have a live band which sounds like a club.

Only a few instances of pot smells during our stay. A rarity in the area…

Not a bad hotel pretty good

Great stay

Good, attentive staff—though some folks seemed less experienced than others. Room was comfortable and amenities were good.

TV remote had no batteries in it, plus we had to call several times for the batteries, plus we ask for blankets they kept giving us sheets

I never been bothered by housekeeping so much at a hotel before… Not only did they try to enter the room the day after I checked in without saying it was housekeeping with a quiet knock while I was taking a nap from a long travel day the nite before then today twice they kept trying to enter the room. First time around 8:30am( checkout is not until noon) then I tell them to not bother us and even with the do not disturb on they again tried to come in the room again without saying it was housekeeping about 10am!!! I would never come back here for just that issue alone.!! Train your staff to understand that.. the only good part of the stay was the nice lady in the restaurant who was kind enough to give me to go containers for my breakfast ( which was yummy too!) both days. She smiled and made sure I had everything I needed. She was awesome!!

Our room was a few doors down from the function room where they had events going on till past 11 PM each night and everything could be heard in our room. When we called the front desk to ask them about this, they said they would have the door in the hallway closed, but they never did this. At two in the morning, I had to get out of bed and ask some kids to stop racing up and down the hallway so all in all not much sleep over two days.

This was our worst experience at a hotel. They over sold with the hotel guests and their venue guests there were no parking spots every night you had to wait till the people from the venue left to get a parking spot and that is after midnight they also told their guests to park the perimeter of the building because if they park at ikea they would be towed and the perimeter of the building is the fire lane!!!! Yes that sounds crazy but it’s true every night the fire lanes were taken up still no parking for us we had to wait to see if we were towed. I am sure this must be illegal in someway to have firelanes blocked all night. If you do not believe this because it sounds crazy!!! Call them yourself!!!

Easy

Friendly staff

Friendly staff

I got into bed and was using my computer, then got up to go to the bathroom. It was then that I noticed blood spots on the lower bedsheet, then a second spot on the top bed sheet. It wasn't mine. I called immediately to have the entire bedding replaced, which they did in short order. However, this means that I was lying in someone else's blood for several quite some time. I asked for the room to be comped, but the desk clerk only offered 25% off and comped my breakfast the next morning. I insisted the entire room be comped - indeed, given that the sheets either were not washed or not changed from the previous occupant should be worth more than a single stay's comp as this was a potential health hazard. I've stayed thousands of nights in motels/hotels, and this was a first. I await Holiday Inn's response.

I got into bed and was using my computer, then got up to go to the bathroom. It was then that I noticed blood spots on the lower bedsheet, then a second spot on the top bed sheet. It wasn't mine. I called immediately to have the entire bedding replaced, which they did in short order. However, this means that I was lying in someone else's blood for several quite some time. I asked for the room to be comped, but the desk clerk only offered 25% off and comped my breakfast the next morning. I insisted the entire room be comped - indeed, given that the sheets either were not washed or not changed from the previous occupant should be worth more than a single stay's comp as this was a potential health hazard. I've stayed thousands of nights in motels/hotels, and this was a first. I await Holiday Inn's response.

People staying in the room next over were loud throughout the night

People staying in the room next over were loud throughout the night

Very good

Clean, quiet

Clean, quiet

It’s getting nicer each time I stay.

It’s getting nicer each time I stay.

Exceptional

Room was clean and housekeeping was very friendly and prompt

Room was clean and housekeeping was very friendly and prompt

Good room, did not use any amenities. Breakfast was expensive.

Good room, did not use any amenities. Breakfast was expensive.

I stayed at Holiday Inn Washington–College Park (I-95) with a group, and I was very disappointed. The room was old and dated, and there was a broken item in the bathroom. Despite this, they charged people in our group $20 to $60 for “damage” but refused to provide any proof. After following up for two weeks, the front desk staff told me to dispute the charge myself. The hotel is run-down, and the staff was unprofessional. I would not recommend staying here.

I stayed at Holiday Inn Washington–College Park (I-95) with a group, and I was very disappointed. The room was old and dated, and there was a broken item in the bathroom. Despite this, they charged people in our group $20 to $60 for “damage” but refused to provide any proof. After following up for two weeks, the front desk staff told me to dispute the charge myself. The hotel is run-down, and the staff was unprofessional. I would not recommend staying here.

It’s was clean It’s was very noisy and children were running around most of the night

The 3 lbs of crab legs at the restaurant and the live jazz on Friday evening!

Nothing Staff was horrendous. They were never at the desk and stayed in an office and would take forever to help during check in and when I had questions throughout the stay. They don’t even answer the phones and when I arrived I found out why. Had questions and couldn’t reach the front desk. Wouldn’t recommend.

The facility was clean and the rooms was big!!

The facility was clean and the rooms was big!!

Everything perfect, the good was clean. The staff very kind, location so great

Everything perfect, the good was clean. The staff very kind, location so great

Location was great. Beds were good the pillows were comfy we just got stuck with the loudest neighbors which was annoying but not the hotels fault. Maybe would stay again

Location was great. Beds were good the pillows were comfy we just got stuck with the loudest neighbors which was annoying but not the hotels fault. Maybe would stay again

Staff and clean room

Staff and clean room

To much money with zero guest service

To much money with zero guest service

Mostly okay

Mostly okay

Dame near everything

Excellent

Excellent

Staff and cleanliness

Staff and cleanliness

Great staff and cleanliness

Great staff and cleanliness

Everything was smooth. No problems.

Everything was smooth. No problems.

Room had bed bugs, I got switched to another room and the guy at the front desk gave me free breakfast and said he was giving me a discount but I received no discount.

Room had bed bugs, I got switched to another room and the guy at the front desk gave me free breakfast and said he was giving me a discount but I received no discount.

All went well

All went well

I was disappointed that the bed was not comfortable and the heater was noisy. The hotel is showing its age and would benefit from an overhaul. Staff was friendly.

I was disappointed that the bed was not comfortable and the heater was noisy. The hotel is showing its age and would benefit from an overhaul. Staff was friendly.

Our room key did not wor

Our room key did not wor

Excellent

Excellent

Great hotel! Clean! Great staff! Stores close by- felt safe & IKEA Next door! Parking fills up fast, have to get in early, no free breakfast - bar closes early or sometimes not at all- live entertainment only on Friday

Everything! Clean & safe No free breakfast, bar closes early, live entertainment only on Fridays

the view and the staff were serious.

The room in tower 2 was great. Staff was professional and helpful. The crab and shrimp at the bar was excellent ?...so was the cocktail....

The location The floor shower has a slimy substance on it, we had to wash it, then put a dry towel on the floor of the shower. yuuuuuuk!

Was a confusion on payment when I got there. They took payment from me when I got there then continued to try to take the payment off again and again. Told I was good then they are still trying to take more payment while they still have a 700 hold on my card it’s ridiculous and there not answering the phone to fix issue horrible service !!!!

Clean and comfortable stay

Clean and comfortable stay

Rate and location

Yes

Yes

good

The floor carpet is old and worn out and ugly

The beds are so comfy

Location, room comfort, staff. Nothing

Quick, easy! Like the environment and room settings!

Tower two is terrible-old and dirty. Smells like a whole casino and a bunch of young folks partying it up with their kids/babies. Room appeared cleaned and serviced. There was a bug in the bed. I spoke to front desk they kept it very quiet and quickly just moved us to tower one. Offered a refund for one night. The location was very convenient for us. Parking sucks. There’s a Wawa walking distance and a Buffalo Wild Wings.

Great room. Quiet. Cleanliness well

Just bring more breakfast options

Excellent 😍

Yess

Clean room

n/a

The day manager is fantastic !

The room was good the breakfast was good . But numerous time you smell weed in the hallway and entrance.

Clean and convenient- nice staff

Desk agent was awesome

Room had no heat and was forced to change rooms after midnight.

I found hair in my soap dish in the shower. Other than that the room was immaculate.

Loud staff members right outside my door for well over an hour, each day the supplies at the coffee station became less and the staff was nonchalant about it… no lids. This hotel is outdated. The walls in the room had some funky stains on them and there was a knocking sound every time the heat came on. It’s nice they have free parking, but my car got filthy from the hundreds of birds nesting on the hotels roof. The beds are comfortable and the hotel is close to a lot of restaurants and stores.

The fridge in our room also had the temperature dial broken. I didn't realize until the next morning when I pulled out my drink which had frozen overnight. Even with those disappointments, I would stay here again due to its closeness to the College Park metro station. I just wish the staff had shown a bit more care.

Convenient location with an Avis/Budget car rental on site. Friendly staff. Room is adequate. Heat did not operate optimally. Thermostat may be the problem.

I didn’t have breakfast but it was a clean and comfortable room hotel was nice in lobby area as well. It was just that the Other part of the hotel was hard to find I believe it was called tower 2. The sign leading to it was too small I barely noticed it. Took me a while but I eventually made it to my room.

The door card scanner for room 2118 was not working and it took me making two trips to the front desk before they finally reassigned me to a separate room.

Fair

Elevators were all out of order ... And the lobby smelled like cigarettes all night, just not all that great of a hotel. Tons of parking lot noise.

Great experience

Room was clean

Room thermostat was set at 75…had to reset it several times. Too hot. Breakfast attendant was fantastic. Enjoyed the breakfast selection very much. Room was clean and bed was very comfortable.

Clean room, nice room amenities & nice staff.

Excellent

The bathroom was not working even though they tried to fix it

I had problem with Jason front desk person

It would be really nice to have consistent recognition for those of us have been traveling from Virginia Beach to Maryland to College Park for the last 20 years would you be able to have some VIP perks would be awesome

It was clean and comfy

Everything was great thy coukd improve a little mor with more comfortable pillows, everything else was very good and the price was fair also.

Clean room and staffs were very friendly

yes it was great experience

We received breakfast one day as courtesy. After that first night, the rest was ok.

Housekeeping very nice and helpful. nice clean hotel

Yes

Clean

Noise control outside my room. It was in the middle of the night when they were making noise.

TV did not work and even though I mentioned it to the front desk...nothing was done to fix it.

Clean room. Quiet.

Yes

Great staff super clean👍

The rooms can use a little up dating ( wallpaper needs changing / peeling off walls)

booked a reservation for 2 beds- my confirmation says 2 beds got there they had only 1 king bed- I dont understand the point of a specific room type reservation if that wont be available- at 7:30 pm on a fri we had to pack up our belongings & find another hotel, & then we were further from where we needed to be. very disappointing

Yes

This is a spacious, well-maintained hotel that has large conference rooms. Best of all, it has a washer and dryer. I believe it has a nice indoor pool, but we did not have an opportunity to use it. It had a little dance club and bar and people were rockin’ out on Friday night. This was an affordable and safe option for us. With serious traffic, it took about an hour to get into DC. This hotel is in front of an IKEA, and a Wawa, so you can get gasoline and plenty of snacks. It is near the intersection of some major highways, and on a main suburban thoroughfare, so you will have access to malls and restaurants relatively nearby. There is a nice lady who cooks and serves an excellent breakfast. We didn’t get to eat there, but we saw the food, and it was beautifully prepared and healthy for a family, and the hostess was gracious.

Great customer service and clean room

Yes

Looks a little worn on the outside, but the inside has been renovated and is quite nice. Good value for the price.

Great toilet wasnt working but smooth check in and out repaired it in minutes clean friendly quiet will def book again

Didn’t go to the bar

The room was very clean and the front desk person was very helpful

I reserved a room with a king bed and non were available. We ended up with two full beds. The full sized bed is too small for 2 people.

Terrific staff, especially front desk and dining services!

Great breakfast! The fruit was fresh and the breakfast had lots of options. It was well worth the stay. The women working in the morning were also very polite and friendly. As far as the hotel goes, it’s a little dated but the bar food was also good.

Very nice hotel front desk excellent directed me how to get to my room very informative clean big hotel

A Very good hotel with super-rich breakfast served. Clean and comfortable. Highly recommended!

Everything was wonderful until check out. Twice! Cleaning staff entered our room. The first person knocked and immediately opened the door. The second time they just opened the door. All beginning around 9 and check out was 12:30!

Clean and convenient

It was pretty diverse.

I had a good weekend stay at the Holiday Inn College Park. The room was CLEAN, STAFF GREAT, were there was no rating, I did not use the service. There was one slight issue with the toilet, you to “play” with handle before it would flush. That was the thing to mention. Overall had an awesome weekend.

Quick & easy check in process. Clean & quiet room!

Overall, room 2013 was clean, without mildew, smoke or weed odors. And very quiet. The hall carpet was much cleaner than levels above. Hope to get this room again. Nice, not crowded. Very quiet on 10/20/2025

The room was very nice, the bartender was great, he remembered our names; I couldn't figure out the heating/AC, there was a thermostat in the room running AC and I wanted heat and couldn't get it to stay off for any extended period of time.

Room was cleaned always and I was really impressed by the layout on my return everyday.

One of the cleanest places I’ve ever stayed. Excellent service and friendly staff.

Nice bed, clean sheets, and clean bathroom with is important for me. The fridge wasn't working but they sent someone to fix/replace it almost immediately. The staff was friendly and the rib eye was delicious !

Perfect location and clean

a good place to relax and enjoy very clean very quite in a good location

Quiet, clean over night stay.

Very clean room and bathroom. The room was super spacious. The bed was super comfortable with two firm and two soft pillows which I loved. My only complaint was the tv didn’t have a lot of channel option and the guide didn’t work. Other than that, love every bit of my stay. And the gym was perfect! Super clean with everything you need!

Rest was good

Very good

It is a very nice hotel! It is a little dated but our room was very clean and comfortable.

handy to campus

I only stayed for two nights but everything was clean, the staff was very nice, including those at the bar and the swimming pool.

Room had a slight mold smell to it.

Nice and clean. Enjoyed the breakfast

Well maintained facility

Room had roaches. Significant gap at bottom of main door which allowed hallway noise and light in room. Windows in room is not clear to see out of. Thermostat for air conditioning did not function properly.

Had everything you needed. Pool lights didn’t work

Room was clean and comfortable The hotel is close to a few restaurants and easy to get to UMD campus

There was hair balls behind the bathroom door and a bug in the shower. I know the bug isn’t anyone’s fault. Coffee pot in lobby empty for over an hour until I told the desk guy. I only go to Holiday Inns and give good reviews. I don’t think I’ll return. PS $18 for breakfast 😂

All was perfect. I love the doorbell.

The room was neatly in order and the staff was very kind and helpful.

Everything was great only thing i would complain about is, they dont offer suites for large families, no smart tvs with Netflix their pool dont seem to be getting proper filtration it looked a bit dirty too much clorine made my eyes burn. But other then that its perfect for the price, very clean and the best location. Its in my favorites

Staff was very helpful

Satisfied. Will definitely come back and recommend it.

I did not use neither

Good

Front desk was amazing service

Understaffed, the front desk is not always manned. Had to wait on a few occasions just to check in and for assistance. Close to a gasoline station and Wawa in case you need to get last-minute items.

Seemed I overloaded with a big group, and the check in process was lengthy.

Very clean and welcoming

Window was very dirty. Can’t see outside

The woman who checked us in was so kind and seeet! She did a great job….

The receptionist was so kind & helpful. Very friendly.

Roaches climbing the walls (photos taken)

The room (1404)had a bad odor like sewage. I asked for some room freshener and housekeeping gave me bathroom disinfectant which was not helpful. The room was warm and muggy with the AC set on 67 all night.

Room needs some updating. Toilet handle very hard to push, door stuck to door jam. Ants kept getting worse.

Loved the room! Very clean and spacious!

This is a fine hotel with a great location. The front-desk staff was very friendly and helpful. My room was well-designed and comfortable.

Good location. Close to the University of Maryland.

Reasonably priced. Close to SECU stadium

They did give us a dehumidifier, which I had to empty every day. We were there for fifteen nights. I doubt that I will take rooms at any Holiday Inn again.

It was pretty good the only negative was that only one elevator was working

A lot of Noisy

Thank you D Rivers.

Not a bad place to sit, had to ask for a room change because there a strong smell of weed coming from the bathroom vent. Was given another room with no problems! Thank you!

This property is just okay for the price I paid. I will not stay here again.

The Manger waa rude pulled me aside lile i did something when all I ask if they could fix the Ac was rude. Other then that it was okay but the first night i was very uncomfortable and all they gave me was 50% off for the first night.

Está bien

courteous staff

We thought the hotel had free breakfast. May want to change that on your site.

The floor had cookie crumbs on it, the bed had a long black hair under the pillow. The windows were disgustingly dirty and the room smelled obnoxiously like cheap deodorant. There was no way I could even air the room or crack a window. The bathroom was slimy and smelled like stale pee.

It is not quiet but hotel is nice

Very clean and good service. We were on the ground floor when a pool party was going on late in the night.

Friendly staff, comfortable room!

No breakfast included

The hotel is ok but is very outdated the air conditioner cut off unexpected even though i set the thermostat

Definite need for update. Hallways dark and dirty carpet. Foul odor

Need better parking

Really recommend

Cheap price, but great service.

Staff was very polite and helpful. Very clean hotel and great hotel experience. Best stay I've had since moving someone to Texas

It's biggest positive is that it is near ikea. Free parking, good location albeit far from DC downtown, decent prices . Although there is a distinct weird smell in the hotel and pool was closed.

First, I want to say that the staff were very helpful, and the issues with our stay were not their fault. However, the shower fixtures were not well attached to the wall, and seemed like they could fall off at any time. More importantly, the key reader on our door just stopped working the last day of our stay, so we were locked out for quite some time while maintenance tried to fix it (not a great start to date night). The staff were very kind and apologetic, but the building itself needs some serious tlc before I would consider staying again.

Perfect for what we needed

Very clean, Wawa nearby for

Need more entry doors for those that have to park around back and a way to get from tower 1 to tower 2 if needed. Upgrade the carpet in the rooms. It was old and dingy. Otherwise it was very conviently located at a reasonable price.

First time staying this location, very convenient

The Ladies at the front desk were very nice

Overall a nice place to stay, little bit noisy in highway facing rooms, though that didn't bother us too much.

However the overall stat was jice. Wish the bar was open longer with weekend entertainment

Cozy place

The check in process wa chaotic because they did the check in twice and blocked the money on my card . Then I did not have enough money to do my shopping!!!

The floors were “wet” for some reason. The front desk was board we were there. There were people “hanging out” in the parking lot drinking.

We loved the location of the hotel next to the IKEA.

I felt like the property could use some renovations.

I found bug in my bad and have pictures to prove it . I brought it to the Manager Michele Duncan Lee attention she stated she will not be able to refund the whole night because I went through Expedia if someone can give me a call it will be gr EA fly appreciated. 973-650-1188

Bed was good food was paid for breakfast was also good but $17/pp

Everything was good and clean.

The bed confort

The lady at the front desk was exceptionally professional and courteous.

The staff was courteous. The facility was clean, welcoming to families. It’s convenient to shopping, DC and UMD

Convenient bar downstairs

😀

Very quiet

Very quiet and friendly

It was nice

Didn't stay long enough to go to breakfast but everything else was great.

It was a one night stay but I would definitely stay longer here. Nice hotel, very modern

Good location. Not far from UMD.

Typical Holiday Inn, clean and friendly. I like the 12 noon check out.

Have stayed multiple times, and will stay again for next trip to UMD. Convenient location, affordable, clean. Have not used pool (indoor) or gym but they look pretty nice. Friendly service.

go o d

Convenient location. Room was clean and comfortable

Great location, clean

The rooms and property were very clean.

I liked it

Great stay, I can’t complain!

The staff was hands down some of theeee best I have ever encountered. They anticipated my needs, showed kindness during every interaction, went above and beyond their job function to ensure my happiness and I would stay here again in a heartbeat! I wish I knew the managers name as well as front desk associates who checked me in but they deserve a bonus or something! I was on crutches due to a broken bone and they were just phenomenal!

Very noisy as children were running and talking loudly in the hall after 9 p.m. Loud music past midnight. Breakfast cost $18.

Stayed here with my son and a few other friends from his high school. Ella at the front desk and Noemi at the restaurant took great care of us and even gave us recommendations for places to visit near the area. The building is secure and within walking distance of Wawa, Buffalo Wild Wings and Dunkin. You may need a car to get around but the Metro is also a great alternative. Overall a great place to stay and would definitely consider booking there again.

Our only complaint was the cost of breakfast being $20 per guest over the age of 11.

The room we were in was facing a major highway and it was very noisy.

Great staff

Nice hotel for my family

No bugs but rooms/ side entrances could use a good deep cleaning and facelift! Pool was very cloudy. FYI breakfast is not included @ $18.99/ guest