Quality Inn & Suites

It was a house maid that came and knocked on the door when I first got there and was trying to sell me a hair cap. I was very uncomfortable. Please speak with staff.

We had a very long layover at Atlanta Airport and Quality Inn & Suites Atlanta helped us perfectly.....close to the airport, shuttle services and graciously agreed to late check-out, at a reasonable charge.

This hotel was covienient as it is close to the airport. It could use some TLC and updating. It was not the cleanest. I didn't feel confident getting in the tub...and thus brought cleanser and scrubbed it myself. The breakfast was appreciated but, very limited. When it ran out it was not replenished. The waffel maker was the highlight. The staff was helpful enough and pleasant for the most part. This hotel is proof that you get what you pay for. I give it 2 and a half stars. It was not the worst hotel I've stayed in ....but, it was a little rough. The convenience of being near the airport was its saving grace.

Nice big room

Nice hotel good customer service

I always love the location Only thing I didn't like was I had a ADA room other than that I love the staff and they know who I am now makes me feel really good

Our flights were canceled in Dallas making us unable to arrive on our designated date. I called and went through Expedia to notify the hotel. When we arrived the next day, we were told we had been a no show and our reservation was canceled. No room was offered for the other two nights we had booked. They are not refunding any of our pre-payment.

Nothing Rude and disrespectful

Exceptional

Nothing The hotel was very rundown. Nothing like the pictures online. Air conditioner in the room didnt work very well and was very noisy.

Clean

Price was good ,no complaints.

They never changed the garbage therefore the hallway smelled very bad. Just like spoiled garbage.

It was a hotel Most things about it. The bed had a faint smell of piss, the staff were very dismissive and unhelpful, and a completely random person was able to accidentally open our door with their key card. Thankfully we were in the room at the time. Since the door latch was closed they were unable to get into the room, but the fact that it was possible was so concerning we had to flee from here to another hotel mid-vacation.

This place I would NOT recommend the room smell so moldy and wet. I had to buy a candle so I can sleep in the room and room spray. I asked the front desk for a set of towels and was told I had to wait until 9am the next day when housekeeping is on the premises. Totally unacceptable will not be staying there again and would not recommend.

I entered the room and there where dirty towels on the counter and chicken bones on the bed the room was not clean at all

​The Bathroom: There was visible mold in the bathtub, which is completely unacceptable. ​The "Breakfast": On weekends, breakfast is supposed to be served until 10:00 AM. We went down around 9:00 AM and the station was already virtually empty. To make matters worse, their idea of a "continental breakfast" was just cold, hard-boiled eggs and coffee. Calling that a continental breakfast is incredibly deceiving.

Very good

They gave us another room and this one had a leftover pan of rice crispy squares left in it. Also not clean. But at least the door closed properly. The breakfast was ok but sparse.

It was right by the highway Everything else!! They are scammers!!! They told me that they were holding $50 for a deposit /incidentals, and then proceeded to charge me!! With no explanation why!!

Bad

It was right by the highway Everything else!! They are scammers!!! They told me that they were holding $50 for a deposit /incidentals, and then proceeded to charge me!! With no explanation why!!

This was a wonderful place, clean and with a nice tasty breakfast and nice staff with a comfortable bed. I'm not a good sleeper, but I slept well.

Location is good for getting to the airport. Busy area but safe for short trips.

Very poor

I always love staying here. The rooms are very comfortable and clean. The staff was very friendly and very helpful. No bugs !! Lol

I always love staying here. The rooms are very comfortable and clean. The staff was very friendly and very helpful. No bugs !! Lol

air conditioning was cool, place was quiet, just didn’t like that our room key stopped working everyday and unless you asked, housekeeping wont come to the room.

When you check into a cheaper hotel it doesn’t mean anything goes. I understand linen get stained but when you take the time to wash a spot and it comes out it make you wonder if the sheets were cleaned then there’s the smoke detector that’s missing and why’s there a dirty tub ring and when you make sure it’s not wear and tear and you start to clean it yourself but needs some cleaner instead of soap and water because the towel is getting dirty from the scrubbing. I call down and even though someone came to clean it I cleaned it myself then he wiped the tub. The rooms were booked for two days after we went to the celebration we came for and came back to the hotel neither room keys worked, back to check-in and of course there’s a line. To finally get in the room and find there was no house keeping due the hotel being full, ok I need clean towels because I was doing some cleaning with what I had. So upon my daughter going back down stairs to get towels and being told she was to bring the used towels down to get clean ones, oh so bring down the dirty towels, you want me to bring down that dirty tub that wasn’t cleaned. Though the hotel was cheaper that doesn’t mean it doesn’t have to be CLEAN, you’ll could do better.

My day was great except for the noise outside of my room from the maintenance crew in the morning. However, they were making the hotel better and I appreciate that even more thank you.

Location, nearer to the airport The place wasn’t of my standards. I ended up booking a Marriot hotel. I did not bother asking for a refund. I just walked out of the room and looked for a better hotel. The room smelled

The location was convenient. Very close to the airport. The breakfast was just ok. Hot waffles, yogurt, No fresh fruit. Room was decent. Wish we could've gotten more towels and washcloths. The house keepers were really nice. Nice big screen in our room. Fridge and microwave. Very nice bathroom vanity. Some things need updating.

The location was convenient. Very close to the airport. The breakfast was just ok. Hot waffles, yogurt, No fresh fruit. Room was decent. Wish we could've gotten more towels and washcloths. The house keepers were really nice. Nice big screen in our room. Fridge and microwave. Very nice bathroom vanity. Some things need updating.

Location was great and shuttle driver was very friendly Was clean and comfortable When we arrived Friday at 6:30pm the receptionist gives me the room and I remember telling him I had booked a room with with two beds (for my mother and I) He hands me the room key head up and it’s one bed. Head back down and say to him again I paid for two queen size beds. He said they were overbooked and the system made that mistake. No more rooms available. I reminded him that the hotel has already taken my money and I expect to get what I paid for, I’m not asking for anything extra He went upstairs and magically a room with two queen size beds was available. Such a liar hoping I wouldn’t complain Apart from that, no interaction with staff

Very good

Location, nearer to the airport The place wasn’t of my standards. I ended up booking a Marriot hotel. I did not bother asking for a refund. I just walked out of the room and looked for a better hotel. The room smelled

Nothing Everything. Couldn’t sleep at all. Floor wasn’t vacuumed

Nothing Everything. Couldn’t sleep at all. Floor wasn’t vacuumed

Easy in easy out a bid rundown

The property definitely needs some maintenance and updates. Fine for just one night.

From the room, the service, and the proximity to the airport. From having breakfast to sending messages to ask questions before arriving and not receiving any response.

Staff was great

Sleep Dirty linen

Nothing

Older hotel, the room needed some renovation work

Saw some bed bugs went to front desk. They refused to give us a refund or change rooms. They said they would send maintenance up to check & they never did. Not sure what maintenance would do about bed bugs anyways. I showed proof & still refuse refund. Avoid this hotel.

Good

There was a strong smell in the room as we walked in. Luckily, there was a window that we were able to open and that helped a lot. Toilet seat was dirty, there were some spots all over it and I had to clean it. Bathroom floor also dirty, like it wasn’t even swept. Breakfast was poor, although it was stated it was a continental one so it was to be expected. We heard gun shots outside twice at 3 am. When it came time to go to bed I noticed a strong smell of pee by the bed. Discovered it was actually the mattress. Uncovered the sheets and the mattress was stained yellow and with a horrible smell of pee. By this time it was late into the night and I was tired so I just slept on the other bed and did not ask to be switched to another room. I would not recommend this place and certainly would not be staying there again.

yes very comfortable. And the parking was safe.

Location from the Airport and the price for one night was good the bed was comfortable shuttle drivers were very friendly and knowledgeable Didn’t get a reply from the resort regarding my question regarding the shuttle schedule to and from the Airport

Good stay

Comfi bed, soft sheets, big tv, good water pressure. Free shuttle very much on time. Gym is dated, but works.

Location Seems old and dated with no updates to the property ,poorly lit

Very old, room in need of repairs. Breakfast not good

Location Seems old and dated with no updates to the property ,poorly lit

Very old, room in need of repairs. Breakfast not good

The person allowed me to seat in the lobby meanwhile I booked a reservation at another place. I never stayed there and they took my money. I made a reservation over the phone and explained the lady it was for the same night and she booked for the following day, when I got to the gloomy place the lady said we are full you made a mistake, and was really rough.

Very good

Quick and easy check in, clean room, good location near the airport

Quiet and refreshing atmosphere.

Quiet and refreshing atmosphere.

Clean and comfortable bed. Pretty soundproof even though there was a party going on in the car park. Breakfast bagels were stale and hard. Not much choice. Parking was difficult because of an event being held there.

The guy at front desk is shit rude behavior

Exceptional

musty smell in both rooms we used.

Room was dirty and there was no linen

With last minute plans , very nice and comfortable place to sray

Used soap on the sink!! Had to sleep in center of mattress as both side has deep depressions/ old mattress

Elevator and room smell

The hotel had a persistent unpleasant odor, and the room itself also smelled bad. Additionally, the lamp in the room was broken. Each day, the room key had to be reprogrammed as it would stop working. The staff was not particularly friendly, and the complimentary breakfast options were very limited. Overall, I would not recommend this property.

Location

It was straight We didn't get anymore clean towels and rags

Not a good spot to stay at even for one night. It is dirty and the receptionist isn’t helpful at all.

Shuttle to and from airport. Very comfy bed. Nice to have mini fridge and microwave The room smelled like smoke. The fire alarm was removed from the wall. Weird powder on furniture. Breakfast hardly had any food available.

It was clean and they had a scuffle to and from the airport for free

Very good

Yes everything was fine

The key card getting deactivated

Didn't like that the have bed bugs my first night there I woke up at 2 am to go use the bathroom notice a big bed bug crawling on the bed the office to switch me to another room wouldn't give me a refund smh

Overall, the room was decent for the price I paid for the night in Atlanta on a busy weekend. The sheets were clean, the room smelled fine, the air conditioner worked well. The chair and foot rest in the room was actually really comfortable which was surprising. The room was a little outdated - It still had the door to the adjacent room inclusion with a door chain to prevent it from being opened. There was a boot print in the bathroom and handprints on the door that looked like someone was peering out the peephole with makeup on their hands and it transferred over. The breakfast was fine, typical hotel breakfast. Employees and front desk staff were extremely helpful and kind.

An old hotel, needing renovations. The bathroom was very small. The bed was comfortable.

There were somebody’s clothes and shoes in the room. The window of the street level room was wide open.

Remote control for TV with no guide for what the stations are

Nothing

Parking was great the room were great and accommodating the free breakfast could have been better not a good variety selection but overall the stay was great and property was very secure and I liked it was close to airport

?%?? ??The Keys ?️ Pad ?

I did not like my room. My room had a broken glass window. I asked the way I asked the front desk to give me new bedsheets and new tile. They never did. It was a bad experience at the hotel. I will not like to visit there again.

Nothing The poor service of the staff! The receptionist that checked us in was great but I think the guy was the owner or manager but I was not to happy with his service and attitude or approach with us as customers.

Having A Piccadilly Restaurant Around The Corner Came In Handy.

Airport shuttle very reliable and the staff are friendly and professional. But the hotel is a dump.

Had two rooms booked. Showed up at about 11 PM after a long day and was told no room were available. Pretty nonchalant about it- when we tried to book another place it was after midnight, we had to call around and couldn't find a place. Was left high and dry. Finally found a place 20 miles away at 3 am but couldn't use the gift cards we had from Hotels.com- and still haven't received a refund 3 days later. Would NOT recommend. Really angry at this situation.

Nice location. Incidental fee of $50. Good customer service when checking in. If you are a minute too early for check-in, they will require an early check in fee of $15. The area is sketchy due to night walkers. Plenty of parking, airport shutttle is consistent. Nice comfortable bed.

Staff was friendly.

Great place for the price paid.

No soap in the bathroom. Very basic experience.

It was ok.

Parking was easy. And the airport pick was great too. Clean rooms and good air conditioning. We enjoyed our stay.

All conditions were satisfactory.

Loud, couldn’t get any rest

The rooms were dirty smelled like mildew.I did not stay the night.I canceled my stay at quality.It was disgusting unbearable

Everything

The room is clean with all the typical furniture you would expect, despite being in an old building. There is a free shuttle going between the airport and the motel, although I couldn't reach them by phone when I first arrive. Not all staff is friendly. Some might be impatient and not professional (even a bit rude). The breakfast ends at 9AM and will disappear instantly. There are people complaining loudly in the hallway. The phone number for the place listed on app seems to be incorrect?

Our room key kept getting deactivated during our stay and had to keep going to the front desk to have it reactivate. Not a very big selection on breakfast and the vending machines either would not return your money or allowed you to put money into it. Staff was pleasant but not so much the other guest that stayed near our room thag would cause the hallway to smell of cigarettes or weed. College Park Police would patrol the parking lot and assume you where a criminal.

Immediately when we came in, the hotel staff was not very friendly and did not seem real interested in our conversation. Once getting our room number and headed to our room, the hallway reeked of smoke and marijuana. Upon entering our room, which we specifically requested non smoking when booking, also smelled horrid and of smoke and marijuana. It was so bad. We requested a different room, and were given one a few doors down. It smelled a lot better. Honestly, the only reason we were able to finish our stay at the hotel. The rooms were not clean, smelled, and were overall not pleasant. I would NEVER stay here again.

Shuttle to airport was fantastic.

Cost Cost

It was ok being that I had to pick this just because of the

You get what you pay for! Not great but not terrible. Everything was just “ok”.

Breakfast was extremely limited no sausage,bacon, or eggs. Disappointed with that. Garage cans outside hotel was overflowing need to be changed.

Room smells stains on furniture limited TV channels hardly any sports channels to watch.

The business is adequate, and the internet is good.

The staff was actually very nice, but the property was very poor. It was not clean. The elevator smelled so bad. My wife almost threw up when we turned on the heater in the room. It blew out burnt smells, made her sick.

Great

Very old place not clean and not safe area And staff not good at all Very poor quality and staff

My money being taken at such a time where nothing is for sure so every penny counts

Close to the airport. Shuttle to airport, breakfast, very comfortable bed! —

No

The room was in a fearly good condition. There could have been adequate room attendance such as cleaning and changing of the bed linens

The room was in a fearly good condition. There could have been adequate room attendance such as cleaning and changing of the bed linens

staff was rude at the front counter. We finally get in the room, and it is beyond gross and dirty. There were obvious signs of neglect. We checked out the next morning. Quality inn still charged us the whole week! Now I must go back and forth it Expedia and quality inn because both are saying "get with the hotel" and got the other people saying "get with Expedia". I just want this nightmare to be over!

staff was rude at the front counter. We finally get in the room, and it is beyond gross and dirty. There were obvious signs of neglect. We checked out the next morning. Quality inn still charged us the whole week! Now I must go back and forth it Expedia and quality inn because both are saying "get with the hotel" and got the other people saying "get with Expedia". I just want this nightmare to be over!

The staff person was great. The smell in the lobby, the very bad smell in the elevator, does not greet guests well. The room was better after turning on the AC. Unfortuntely would not recommend this place.

The staff person was great. The smell in the lobby, the very bad smell in the elevator, does not greet guests well. The room was better after turning on the AC. Unfortuntely would not recommend this place.

Customer service was great. Room was clean. Bed comfortable.

Customer service was great. Room was clean. Bed comfortable.

Room was in good condition, with minor things left behind by the previous guess. The workers/staff/management appeared to not be interested in being there. No interest in giving service, or making our stay enjoyable. They seemed to be there because they had to be there.

Room was in good condition, with minor things left behind by the previous guess. The workers/staff/management appeared to not be interested in being there. No interest in giving service, or making our stay enjoyable. They seemed to be there because they had to be there.

The room was okay. It was clean. No one bothered us. Funky hallway but overall fine.

The room was okay. It was clean. No one bothered us. Funky hallway but overall fine.

The only negative was I had to wait 45 minutes for the shuttle from the airport. I arrived at the shuttle stand at 10:00 pm and the shuttle did not arrive until 10:45. That was truly a bummer, but the hotel stay was very nice and the return shuttle to the airport in the morning was very nice.

The only negative was I had to wait 45 minutes for the shuttle from the airport. I arrived at the shuttle stand at 10:00 pm and the shuttle did not arrive until 10:45. That was truly a bummer, but the hotel stay was very nice and the return shuttle to the airport in the morning was very nice.

I stayed there for a week and I loved how helpful and nice the staff was. They do care about your safety and making sure you’re comfortable. Loved how reasonable the price is too. Will be staying again for sure!

I stayed there for a week and I loved how helpful and nice the staff was. They do care about your safety and making sure you’re comfortable. Loved how reasonable the price is too. Will be staying again for sure!

Room was clean, staff was very friendly

Room was clean, staff was very friendly

An older hotel, but adequate.

An older hotel, but adequate.

They stole my money the owner and this app highly don’t recommend

They stole my money the owner and this app highly don’t recommend

YESSSS

YESSSS

Not going to beat it for the price

Not going to beat it for the price

The room was in good condition, breakfast, mediocre at best,only issue we had was with transportation. We weren't sure how late the transport ran or where the pick up was. Attempted to call them to find out, no one answered the phone at hotel. After multiple attempts to contact them with no results, we ended up taking a taxi and paying $30.00 for what should have been free. There excuse for not picking up was, they were probably too busy. Definitely would not recommend hotel or will ever return to this one.

The room was in good condition, breakfast, mediocre at best,only issue we had was with transportation. We weren't sure how late the transport ran or where the pick up was. Attempted to call them to find out, no one answered the phone at hotel. After multiple attempts to contact them with no results, we ended up taking a taxi and paying $30.00 for what should have been free. There excuse for not picking up was, they were probably too busy. Definitely would not recommend hotel or will ever return to this one.

The guy at the front desk seem a little hassle, weren't friendly welcoming. The room was clean 👌 My key card wasn't working so i stood in the lobby hallway for 30 minutes cause Noone was at the front desk, to fix the issue with the key card. Overall it was good, just some improvement needed and friendly customers service needed.

The guy at the front desk seem a little hassle, weren't friendly welcoming. The room was clean 👌 My key card wasn't working so i stood in the lobby hallway for 30 minutes cause Noone was at the front desk, to fix the issue with the key card. Overall it was good, just some improvement needed and friendly customers service needed.

Disgusting ,dirty , outdated,

Disgusting ,dirty , outdated,

The whole experience was awesome, clean room, nice staff, breakfast good, very convenient for airport access, shuttle available.

The whole experience was awesome, clean room, nice staff, breakfast good, very convenient for airport access, shuttle available.

Check in was quick and easy. Room was a but dated, but very clean and tidy. Breakfast was sparse, but nice to have on the go.

Check in was quick and easy. Room was a but dated, but very clean and tidy. Breakfast was sparse, but nice to have on the go.

Yes the room wasn't cleaned it don't seem like it had been dusted or cleaned in a long while the floor had no bugs or something her nets coming up from the floor they don't allow you to take your breakfast and go back to your room and you know relaxing and drink your coffee and eat your breakfast watch TV they do not allow you to go back to your room I don't know what the story is behind that and when you ask for something they act like they got a attitude that you even ask for anything it was not a good stay matter of fact some people made it real bad!

Yes the room wasn't cleaned it don't seem like it had been dusted or cleaned in a long while the floor had no bugs or something her nets coming up from the floor they don't allow you to take your breakfast and go back to your room and you know relaxing and drink your coffee and eat your breakfast watch TV they do not allow you to go back to your room I don't know what the story is behind that and when you ask for something they act like they got a attitude that you even ask for anything it was not a good stay matter of fact some people made it real bad!

Everything Nothing

It is not a safe area. A bullet was shot through my window. (See pic).

It is not a safe area. A bullet was shot through my window. (See pic).

The room was satisfactory. The shared areas looked dirty and also had a bad odor. The continental breakfast was a disaster. Breakfast started at 6:00 a.m. and I came down at 6:30. Little to no food and again the place just looked dirty. This was during the extreme weather so maybe that played a part in it.

The room was satisfactory. The shared areas looked dirty and also had a bad odor. The continental breakfast was a disaster. Breakfast started at 6:00 a.m. and I came down at 6:30. Little to no food and again the place just looked dirty. This was during the extreme weather so maybe that played a part in it.

Extremely poor customer service. Requested a shuttle to pick us up at the airport, the shuttle drove by without stopping. Made a second request and they never showed up. The receptionist stopped answering the phone. I had to make other arrangements. Thank goodness I did not prepay for this reservation.

Extremely poor customer service. Requested a shuttle to pick us up at the airport, the shuttle drove by without stopping. Made a second request and they never showed up. The receptionist stopped answering the phone. I had to make other arrangements. Thank goodness I did not prepay for this reservation.

What I didn't like about this hotel was I was never told that I had a tail housekeeping or the front office that I wanted my room clean I would have expected them to come in and clean my room so that when I came into back from work I will walk into a clean room clean towels but that's not what happened another thing was breakfast they had the ugliest eggs ever they were boiled just didn't have no flavor tasted more like water than anything apple juice and orange juice were watered down it just was not what I expected from a hotel at all

There was menstrual blood on the bed sheets, the smell was awful. The food was terrible. It wasn’t clean at all

There was menstrual blood on the bed sheets, the smell was awful. The food was terrible. It wasn’t clean at all

Clean room, old property but well maintained. Lots of restaurents and food joints near by. Clean washroom. Value for money

Clean room, old property but well maintained. Lots of restaurents and food joints near by. Clean washroom. Value for money

Very very nice room with comfortable bed. Heat worked well in the cold storm...quiet and reasonable cost. I slept well. But the elevator broke and i had a huge suitcase to get down the stairs. Otherwise, no complaints at all. Enjoyed my stay. Thanks.

Very very nice room with comfortable bed. Heat worked well in the cold storm...quiet and reasonable cost. I slept well. But the elevator broke and i had a huge suitcase to get down the stairs. Otherwise, no complaints at all. Enjoyed my stay. Thanks.

Shuttle, location, price Found bedbug remnants in the bedding.

Our stay was wonderful. It was clean, spacious. Staff was friendly. We had a good grab and go complimentary breakfast. Very happy with the room, it was comfortable and everything was clean.

Our stay was wonderful. It was clean, spacious. Staff was friendly. We had a good grab and go complimentary breakfast. Very happy with the room, it was comfortable and everything was clean.

Gentleman at the counter was really nice .. and the lady serving breakfast was nice aswell and let me eat even tho I was late ,, however the cleanliness was just not it,, nothing was deep cleaned , just maybe wiped down and sheets and pillow cases r definitely reused and not washed( mine were dirty and where replaced with dirty ones when I asked for new ones.This hotel would be great if they deep cleaned .. the shuttle driver while going to the hotel was amazing , but the shuttle driver(different driver) while going back to the airport was horrid and said he wouldn’t take me unless I pay him extra . I got a Lyft instead . Mind u I was going to the airport headquarters wich is on route(I would’ve def tipped him either way but going about it as he pretends not to know the address I showed him then switched it up when I said I’ll order a Lyft saying he does Lyft service too if I got bread ) .. just don’t like the hustle .

Gentleman at the counter was really nice .. and the lady serving breakfast was nice aswell and let me eat even tho I was late ,, however the cleanliness was just not it,, nothing was deep cleaned , just maybe wiped down and sheets and pillow cases r definitely reused and not washed( mine were dirty and where replaced with dirty ones when I asked for new ones.This hotel would be great if they deep cleaned .. the shuttle driver while going to the hotel was amazing , but the shuttle driver(different driver) while going back to the airport was horrid and said he wouldn’t take me unless I pay him extra . I got a Lyft instead . Mind u I was going to the airport headquarters wich is on route(I would’ve def tipped him either way but going about it as he pretends not to know the address I showed him then switched it up when I said I’ll order a Lyft saying he does Lyft service too if I got bread ) .. just don’t like the hustle .

Staff and rooms NA

Clean building

Clean building

-

-

I was there for 3 nights. Every morning when I left, I asked them to clean my room. When i got back in the evening, my room was never cleaned. I told the front desk and all they did was say sorry. Also there was a funny smell in the room the whole time and they said they could not switch rooms because they was booked up.

I was there for 3 nights. Every morning when I left, I asked them to clean my room. When i got back in the evening, my room was never cleaned. I told the front desk and all they did was say sorry. Also there was a funny smell in the room the whole time and they said they could not switch rooms because they was booked up.

I have not one complaint about This property, my room was clean and it took not time to key my room key

I have not one complaint about This property, my room was clean and it took not time to key my room key

The staff was friendly and the rooms were clean and comfortable.

The staff was friendly and the rooms were clean and comfortable.

Could not sleep because the nightclub right next door has the bass so loud I could hear the vibrations until 2am. Walls are also super thin, so I could hear conversations from my neighbors.

Could not sleep because the nightclub right next door has the bass so loud I could hear the vibrations until 2am. Walls are also super thin, so I could hear conversations from my neighbors.

I love this place, again I will be come

I love this place, again I will be come

VERY GOOD

VERY GOOD

The room was fine, the breakfast wasnt breakfast, the noise b and commotion last nightwas was scary the domestic abuae next door i will never stay hwre again...people runningbaround naked

The room was fine, the breakfast wasnt breakfast, the noise b and commotion last nightwas was scary the domestic abuae next door i will never stay hwre again...people runningbaround naked

The room was clean but outdated. Very outdated

The room was clean but outdated. Very outdated

Great place to stay very convenient to get in and out of the airport

Great place to stay very convenient to get in and out of the airport

Breakfast is decent and small. Waffles, boiled eggs, mini muffins, apples, yogurt etc Clean room, guests can be rude and noisy but you can get that in any hotel. Rooms are clean with comfy beds.

Breakfast is decent and small. Waffles, boiled eggs, mini muffins, apples, yogurt etc Clean room, guests can be rude and noisy but you can get that in any hotel. Rooms are clean with comfy beds.

No customer service at all

No customer service at all

After paying for a couple of days I was told I had to leave for two days and all I did was go to work and sleep

After paying for a couple of days I was told I had to leave for two days and all I did was go to work and sleep

Nice room! Good breakfast! They only have a shuttle that goes to the airport (it will not pick you up from the airport).

Nice room! Good breakfast! They only have a shuttle that goes to the airport (it will not pick you up from the airport).

Alright

Alright

I had to have my sheets and blanket replaced because there was food on them upon check-in it took 24 hours to get towels and there were roaches wound up checking out a day early

I had to have my sheets and blanket replaced because there was food on them upon check-in it took 24 hours to get towels and there were roaches wound up checking out a day early

Wonderful

Wonderful

Stayed there from Tuesday to Saturday and they never cleaned my roo.. i had to chase them down to get new towel and wash clothes! Waffles are really the only thi g to eat at breakfast

Stayed there from Tuesday to Saturday and they never cleaned my roo.. i had to chase them down to get new towel and wash clothes! Waffles are really the only thi g to eat at breakfast

I booked because of proximity to airport and especially because on Expedia it said free airport shuttle. No where does it stipulate that shuttle service is only from 530am-1130pm. Needless to say I wasted 30 minutes at the airport waiting for a shuttle that was never coming (I landed at 11:18pm for reference). Check in was quick and easy! The property is pretty quiet. My room was very clean, the bed extremely comfortable. The breakfast- there has to be a revision to the options offered.

I booked because of proximity to airport and especially because on Expedia it said free airport shuttle. No where does it stipulate that shuttle service is only from 530am-1130pm. Needless to say I wasted 30 minutes at the airport waiting for a shuttle that was never coming (I landed at 11:18pm for reference). Check in was quick and easy! The property is pretty quiet. My room was very clean, the bed extremely comfortable. The breakfast- there has to be a revision to the options offered.

Very convenient to airport.

Very convenient to airport.

Pro; Shuttle from the airport, the room was pretty clean, the hotel was very quiet, the bed was super comfortable, good tv stations, hotel location to stores was great for small quick needs. If you are on a budget and need a quick stay this is a good choice. The elevator was working. Coms: The hotel staff is extremely rude, there was only 1 guy who’s nice, the hot breakfast offered on paper was anything but that, there is no where for you sit or lounge if you want to be out of your room, they don’t allow you to be in the dining area unless it’s breakfast time, it’s a very small couch that hold 3 people on the waiting area, When asking for extra things like washcloths and towels they look at you like your asking for a million dollars, the staff is the reason I would probably to stay here again on my next visit.

Pro; Shuttle from the airport, the room was pretty clean, the hotel was very quiet, the bed was super comfortable, good tv stations, hotel location to stores was great for small quick needs. If you are on a budget and need a quick stay this is a good choice. The elevator was working. Coms: The hotel staff is extremely rude, there was only 1 guy who’s nice, the hot breakfast offered on paper was anything but that, there is no where for you sit or lounge if you want to be out of your room, they don’t allow you to be in the dining area unless it’s breakfast time, it’s a very small couch that hold 3 people on the waiting area, When asking for extra things like washcloths and towels they look at you like your asking for a million dollars, the staff is the reason I would probably to stay here again on my next visit.

It got what I paid for though with a cheaper price

It got what I paid for though with a cheaper price

The staff can be little more friendly. Staff was arguing with one another in thier native language. That should've been kept in back area away from the breakfast area. Overall I rate the property 6/10

The staff can be little more friendly. Staff was arguing with one another in thier native language. That should've been kept in back area away from the breakfast area. Overall I rate the property 6/10

👍

👍

Great check in

Great check in

Front desk staff were very nice both at check in and check out

Front desk staff were very nice both at check in and check out

Were somewhat safe. Homeless guy jimmied the window at 5:45 am and tried to come in. One of the pillows had a stain on it, looked like blood.

Were somewhat safe. Homeless guy jimmied the window at 5:45 am and tried to come in. One of the pillows had a stain on it, looked like blood.

The front desk was friendly and the rooms clean. Thank you!

The front desk was friendly and the rooms clean. Thank you!

Great Staff, Nice Rooms

Great Staff, Nice Rooms

The room was clean the furniture was scratched up but the biggest problem was the customer service . I had to beg for clean towels and someone to take my trash, the shuttle was not helpful. My flight was at 6am they said Oh well it leaves at 5am you will make. I would have missed my flight if I listened to them. They were just rude!!!

The room was clean the furniture was scratched up but the biggest problem was the customer service . I had to beg for clean towels and someone to take my trash, the shuttle was not helpful. My flight was at 6am they said Oh well it leaves at 5am you will make. I would have missed my flight if I listened to them. They were just rude!!!

I want my money back

I want my money back

Check in wasn’t easy, room could have been cleaner, some large stains on carpet, but at least the bed was comfortable…

Airport shuttle was easy. Room was not clean.

Yes

On the upside, the bed was reasonably comfortable and the WiFi signal was decent. When it was all said and done, I got what I paid for.

After staying for a week and a half they told me I could no longer stay because i had green tea (they have for free in public kitchen) in my room. They are awful people.

The staff are horrible. It's filthy

The staff wasn’t courteous and not friendly.

easy airport shuttle, clean room

Easy and close to airport

No i ask for towels they don't bring to me and i ask for coffee they don't bring to me

Really like it here aside from the cleanliness

Clean room at very fair price

The hotel is in a great location. It's quiet, cozy. But the rooms need a deep cleaning. The carpet needs shampooing. The walls, ceilings, floors needs to be sanitized, bleached,etc. They only do surface clean. The staff is cool, though. And the price is excellent. Breakfast is pretty good, but could use some protein options. I just bring my own cleaning products, because all and all I definitely enjoy my stay. Will be back for sure.

There are several spaces for the airport shuttle to be outside the Atlanta airport. We found it very confusing at the end of a very long day and late at night. Since Quality Inn has several hotels in the area, accordingly there were several shuttles running. It was hard to find the shuttle we wanted. They should be clearly identified where they are going, with the address of the hotel clearly visible. I ended up going to the wrong location and ended up taking Uber to the right hotel. I suggest Quality Inn and all the other hotels work with the Airport Authority to streamline the shuttle pickup area. I would currently rate that area a 2 on a scale of 10.

Very nice place

My room was very nice, neat and clean. The staff was pleasant and accommodating. Breakfast was minimal but there are plenty places to eat in the area within walking distance. I would definitely stay here again.

They changed my gate which made me miss my flight

Like how quiet it is. Staff is great. Low key. Convenient to a lot of restaurants

I didn't use shuttle but it was coming often. Several airline personnel was coming and going. That contributed to noise all night. The room/bedding was clean. Sign posted breakfast only in dining room. The mini fridge leaked water on carpet, but only stayed one night so just advised front desk. Unknown if guest of other hotels or city pedestrian foot traffic around outside of gate that was uncomfortable. I did see staff walking around parking lot inside gate.

Good

Staff was very nice, pleasant and helpful. Breakfast consist of Coffee, juice and water, apples, yogurt & fruit cups, cereal with milk, 2 types of pastries, bagels with butter and cream cheese, and make your own waffles. There are plenty of fast food and restaurants nearby as well as Walmart and Kroger's to shop at. I truly enjoyed my stay here and would return.

Bad smoke smell

Acceptable for the price

Clean, safe, coffee, quiet, and nice people at the front desk.

There was blood on my sheets and the front desk was rude. The carpet had long red hair on it as well

Expedia and this property need to get on the same page when I check out on Expedia it says total cost amount nothing in fine print about additional fees may be charged at location When I stayed 2 times initially there were no deposit then this time a deposit was required?? There’s been no complaints or violations on my part from my past stays I will not stay with them again due to this it’s a shame because I do like the property it’s the principal of it all

DID NO USE IT I RENTED A CAR

Didn’t use

Good

Excellent shuttle service.

Yes

Nowhere to charge the phone in the room

It's kind of like being in prison in this particular neighborhood. Everything is fenced, etc. Very strange. This is definitely the wild, wild south...or east, or wherever the hell Atlanta Intl. is...

The transport from the airport, chech-in and the room itself was more than adequate. However, the sink had to be rinsed as there shaving hair from the prior occupant but otherwise was fine.

Why would I fly all the way to stay in a DUMP! I got another room on the 2nd floor that was way better and I asked why would I have been assigned to that first ‘hell-hole’? The staff was helpful BUT THE staff on the night shift was very rude in her shirt and curt responses, very unwelcoming and very unhelpful. I was glad I wasn’t spending an extra night. There was no complimentary water and the fridge was empty By far the worst experience I’ve ever had and be rest assured I will never stay NOR recommend Quality Inn to anyone. There was no QUALITY HERE AT ALL!!

The beds were hard and uncomfortable. The AC unit in the room was in bad condition. It was off when we entered but took very long to cool down and often shut off even when on “fan” mode. I spent two nights there. But the ladies at the front desk were amazing!

Great service, quick and not chatty, even with my special request. Clean room. Perfect for needing to be close to the airport!

Good place to get room

Staff was great! Loved the transport to and from the airport. Made everything so much easier for us. Could of been a little cleaner but overall it was good.

Bad neighborhood

The staff was not friendly. We had to get our keys re-keyed 3 times. The room was decent, but the staff lacked in many areas.

The property itself is dangerous — hallways feel unsafe, facilities are in terrible shape, and there were prostitutes and shady people hanging around the parking lot. I did not feel safe bringing my child here at all. The area around the hotel is dirty, dark, and unsafe, and this is the last place you would want to be stranded late at night. This is not just bad service — this is inhumane treatment. No family should ever have to experience what we went through. If you care about your safety or your children’s safety, stay far, far away from this place.

Clean room, friendly staff

The first room i were in the toilet was broken, i had to go to the front desk to get a new room. The toilet are very low to the ground. That was a big no no for me.. i was only there for one night only, the wifi connection horrible

I by mistake left some clothing in my room. I was notified by my phone answering service by the front desk that housekeeping found some clothing in the room that I had left. I didn't get this message until I had gotten home. I checked and I had in deeded left some property. I immediately tried to call the hotel back, no answer. I also tried the next day several times during the morning, no answer., I finally reach someone two days later in the afternoon and she did tell me housekeeping did find my property, but she didn't know where it was. I then tols her someone who lives in that area would come pick it up the next day or I would drive back and get it. Well, several days later I was notified that the person I chose to pick up the property the desk stated that she didn't have it and did know where housekeeping put and she did have access to their area, and they would have to comeback when housekeeping is there. Well, she didn't tell me this. Well after several attempts to contact the hotel during the times housekeeping would be there, no one would answer the phone. Finally, during the afternoon someone did answer the phone and apparently it was the same front desk person who initially call me about my property being left. Now in talking to her she stated the housekeeping had the wrong room and not the one I was staying in and she don't know what happen to the property, I don't believe that, then why would the call me the day I left my clothing. Never staying there again.

Installation was outdated and their fire alarm had a malfunction during my stay.

The surroundings do not inspire a sense of security; specially at night. Burger King is conveniently close, and also a taco place and a McDonalds. The hotel is close to the airport

The property was ok for the price but the area it’s unsecure

Besides the prostitution, drugs, non-existent continental breakfast, poor excuse for a gym and semi-dirty room, everything was decent. I’m from the hood so it didn’t bother me one bit, but you definitely get what you pay for.

Check in was smooth and fast

Nice budget hotel for a day or two stay.

Affordability

Even though the hotel seemed dated, the room was exceptionally clean and looked just like the picture posted on Expedia. It was the surrounding area that was a little disturbing - seemed to be homeless people and prostitutes close by. I would not walk around outside. Once I got to the hotel, I stayed in my room. I stayed here just for one night because it was cheap and had a free airport shuttle and I was catching a flight at Atlanta Hartsfield the next morning. There were several flight attendants at the hotel - so for me that was a good sign. I did not have breakfast there as I left to catch my flight. Even though you had planes flying right overhead, once in your room with the AC going, could not hear the planes or any noise from the other rooms.

Needs another renovation and fumigation for the cigarette smell

Comfortable bed

The rooms were okay, they do include a mini fridge and microwave. Front desk seemed as if you interrupted their candy crush game and were not friendly. Breakfast items are very limited and expired. Cereal no milk, spoiled waffle mix and hard boiled eggs. No extra towels on site. Apparently a service delivers their towels, but only during the day. Regardless, we were never able to get access new clean even during the day. The gym was inoperable, belt on the treadmill was extremely loose and jerky. Pedals falling off the elliptical, weight bench peeling paint and the free weights were extremely rusted. Be prepared to see many scantily, clad dressed prostitutes in and outside of the hotel. Fishnet clothing with just a thong on.

Wasnt a major problem but the renovations going on preventing the breakfast not being served. It was the whole reason i chose this location because it was one of the few places that served breakfast as esrly as they normally do.

It was close to everything it was ok the staff was nice breakfast was there at mornings pretty basic but fulfilling. The property was clean and didnt smell moldy. I enjoyed my stay here and will definitely stay here again.

Didn't like anything false advertising ,staff was not friendly,rooms need more cosmetic done,water leaking in tub,bed not comfortable,couldn't get extra towels when needed, waffle mix was spoil tasted sour had to complain before they would change it out ,got to the room gloves in the window,cups curtains need changing

I dislike the stay because the staff was rude and they wouldn’t give extra towels out

It’s was a good quiet stay …

Good

Parking lot smell like sewage after it rains. Not easy to walk to restaurants.

Hotel was not in great shape physically- room had some cracked, pushed-in spots in walls. When we arrived, the air conditioning had not been pre-turned on, and it was 95° outside, so the room was stifling hot! We turned on the air conditioning unit, but in the middle of the night there was a storm and the power went out. Woke up cycling hot again. Power finally came on a few hours later, and had to go return on everything to cool down. Large roach like water bug came down the wall behind my bed in the morning, and I had a spider incident when I went to the bathroom overnight. Staff barely spoke to us, and it kind of felt like they didn’t care.

Things were great

Pretty good stay

Simple and professional service, thanks

I DO NOT RECOMMEND

Good value but area has a lot of poor people wandering around. I did not personally feel any threat.

It is ok.

My stay far from being the perfect vacation it just look run down and the people off the street just enter the hotel for escorts service you can clearly see what’s going on and it makes you feel very uncomfortable. And I ask can I be accommodated to the airport because I’m in a wheelchair and they clearly said no so yeah how can you not accommodate the disabled that’s discrimination and you should accommodate all your guest not just single people with disability out. I will not recommend this Hotel to nobody especially nobody with children because it’s to much going on around the promises.

It had a quiet environment and situated at a vantage point. Moderate price too

This property was not in an ideal area, but i don't think near the airport is. My room wasnt the cleanest and could have used more attention to detail. I probably wouldnt stay here agian.

Friendly staff, clean comfortable room.

I enjoy myself thanks

But other then that i have no problem with the place itself. Walking distance from atm/bank convenience stores , fast food restaurants. And definitely close to the airport.

very good

UPDATE: Expedia told me they are "chasing" them down to authorize a refund.

Convenient to the ATL airport with a reliable and courteous shuttle service.

The free breakfast options was horribe

There are no upgrades. The air conditioner went out

Room was dirty,

There were prostitutes walking back and forth around the property. The hotel is dated and dirty and was not worth the money. Check in lady was not friendly. I asked for tissue and I had to wait until the cleaning lady came by 3 hours later.

Limited options rod the breakfast, mattress was stained, carpet looked dirty

The hotel is good for the convenience of how close you're from ATL airport. The room was clean and spacious.

Front desk person was very rude, she act like she didn't want to be there

What I liked the most about this place was the staff. I went downstairs to the kitchen to get water and the security person was so kind and helpful.

Strangers just hanging around staring at other hotels across the street. Makes you feel unsafe.

Good solid hotel with shuttle and convince to park for long time.

The property did its best to offer a great stay considering the area and the quality the hotel.

If you’re looking for a up scale hotel this is not it but if you’re looking for a quick place to go to sleep because you’re too tired to drive this is your spot. The hotel lobby smelled very strong of marijuana. I reserved a double queen room but got a king. I was told they didn’t have any more queen rooms smh. If I was a pilot I would’ve gotten a double queen room. I was told that all the pilots get the queen rooms which is a bunch of bull especially if that’s what you reserved. The breakfast was horrible and the people at the desk on the day shift don’t have a clue what’s going on. The room was ok. It’s an older hotel so a lot of things were dated.

Airport shuttle takes you only to domestic terminal and, if you need to get to International, it takes you additionally at least 30 min to get there and it's not explained or clearly indicated

It was very nice

Great

We didn’t like the smell

Stayed here prior to going on a trip, and with their shuttle to the airport and being clean and with breakfast, good value for the money.

The parking lot was empty but she would not let me change rooms .

Fast check-in! Room was clean.

Most definitely the best one in the area for your money and clean.

Old, only $1 dollar bills for all vending. Ice machine not working

Clean and quick stay

The first room was overwhelming with cleaning products. We stayed in the second room they gave us but it had chips and crumbs all over the floor. I prefer to use the stairs but there was food, trash, cigarettes and blunts all over and I wasn’t sure what I might find. I have made the mistake for the last time of choosing the falsely named “Quality” Inn as this has been the third location with nothing close.

It was ok too many ppl walking around

It was good overall

It is a horrible experience for me. I arrived at the hotel after my travel delay early in the morning. Only for the hotel to tell me that it has passed their checked in time. I have to start looking for a place to lay my head that early morning. I am novice in the area, I drove to another hotel near-by and mistakenly entered the next parking lot to the hotel. I was thinking that it was linked to the hotel parking per GPS direction. I noticed a bunch of people smoking illicit drugs. They all looked at me as an intruder. I noticed it an quickly turn pan drove off.

Went out to smoke a cigarette and watched a group of young boys jump an older gentleman across the street.

As for the internet, which was crucial to me, every time I signed on, I got a "weak signal" and I would get disconnected after 5-10 minutes at most. Then I had to sign in with the password again. The system wouldn't let you save the password. You just have to sign in as a guest every time. The "Continental Breakfast" available is a choice of cold sugary cereal, small bagels, small bagels, small hard boiled eggs, small muffins, waffles that you have to make yourself, and old, poor quality apples.

Timely shuttle, quick check in, large clean room, fair price. I've got zero complaints about this place.

The works where rude didn't wont to give people towels.The rooms had mold in them.We had a 2 night stay rooms were never cleaned.We where in Atlanta for a family reunion we left the room have a wet carpet smell.They had sex workers around just horrible

The manager of this ghetto located hotel is the worst. Denied giving me a room. Then I ask for police to be called to rectify it, her exact words are “I’m not scared of the police.”! The night she denied my mom and I service was graduation for my daughter. The same night the travel lodge across the street 13 individuals got in trouble for trafficking. The manager also cleaned the glass in the lobby with her hands. LITERALLY WALKED OFF ON US AND HER DAUGHTER DID TOO! Hotels.com needs to take more care in who you partner with.

Limited, ...i would not stay here again.

Good place to stay! Clean and friendly!

Hotel itself isn’t too bad. But my car got broken into. Window

The furniture is outdated the carpet is dirty it smells bathroom is clean & ok

The property is safe, has a lot of dining options, professional and friendly staff but no business center or a computer and printer to use for business reasons.

the property is in a bad prostitution area but the hotel it self is decent

The property is dated and not in a very safe location

I liked that this facility was close to the airport. I however did not enjoy the quality of service that was provided. We had to keep reminding staff to clean our room and change our bedding for during the 4 days we stayed here. Our room wasn’t clean enough.

Front desk clerk was shady as hell! He attempted to scam me out of my deposit, he ask me to send it to his cash app 🤔

Rooms are small, very limited breakfast, terrible breakfast options. Front desk was rude at check in and the area felt unsafe

Property need to go into rooms and check windows a lot of the windows were broken and wouldn’t lock that is extremely unsafe.

Old. Needs updating

Front desk lady wasn’t very friend and it was hair in the tub

Checkin person on Saturday afternoon was very rude to me, she act like she did not want to help me. She gave me a key card to rm 101, room was not clean. She changed us to rm 131, key card was not working, so I went back and told her what was wrong with key card, she had a very bad attitude with me. We have never had any problems before at this establishment.

The area isn’t good but staff really nice

The rooms were clean and modern, with good lighting and a nice warm shower. Good value for the money

The bad: Sticky carpet, and surly customer service (usually not a big deal for me, but this was excessive). 3.5 stars - won't stay here again.

Excellent customer service

The room was decent and bed was very comfortable. The hotel in general seems a bit run down and my uber driver warned me not to even walk to get food as it is not a safe area. They even had police in the parking lot when we arrived, security walking the hall and armed security/police attending the breakfast. Stayed for a quick layover and it was budget friendly with shuttle.

The air conditioner was not working properly.

Needed a hotel room for about 6 hours due to a flight cancellation. Was conveniently located near the airport. And the value matched the price.

Ignore the bad reviews out there. This place was nice, service was friendly. It was quiet - we did NOT hear airport noise. Room was clean and everything worked just fine. We had a 2Q room on the second floor. Breakfast was more than continental, but muffins were stale and food was being cleared away by 8:55, which didn't work for my last minute breakfast.