La Quinta Inn & Suites by Wyndham Atlanta Airport South
About La Quinta Inn & Suites by Wyndham Atlanta Airport South
This Atlanta hotel is newly renovated and 1 mile from the Hartsfield Jackson Atlanta International. Guests will have the convenience of an outdoor pool, free Wi-Fi, and business center. A flat-screen cable TV, microwave, and small refrigerator are featured in all guest rooms. This Atlanta Airport La Quinta Inn and Suites provides coffee-making facilities as well. Guests can burn a few calories in the fitness center or read a free newspaper in the lobby at this The La Quinta Inn and Suites Atlanta Airport. Free on-site parking is offered to registered guests. The Atlanta Zoo and Georgia Aquarium are within 13 miles of the hotel. Georgia State University is 12 miles away.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Café / coffee shop
- Business center
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Pet friendly
- Family friendly
- Wheelchair accessible
- Airport shuttle
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
The hotel reviews are mixed, with some guests expressing satisfaction with their stay and others expressing significant dissatisfaction. Many guests appreciate the cleanliness, comfort, and convenience of the hotel, while others report issues with unprofessional staff, dirty rooms, and poor maintenance.
- Clean and comfortable rooms
- Convenient location, often near airports
- Unprofessional staff behavior
- Dirty rooms and poor maintenance
- 1/5
Hotel was dingy and dirty, gum on walls, rust everywhere and A.C. barely got the room cold! 2/10 experience!
- 1/5
The person in the front desk assigned me to a room that was already in use. I walked in there was dirty towels and luggage and someone was in the bathroom. They assigned me to a new room and the sheets were stained and everything just felt dirty. Even the hallways and lobby just seemed out of date and dirty with stains on the walls etc.
- 1/5
1st room was not clean. Pillow covers dirty, comforter dirty, light above sink not working properly (had to wiggle switch). Found several bugs (not bed bugs) crawling around on bed. At first I thought I didn't kill the first one butthen I saw several more on the bed, which was easy to see since the bed was white and the bugs are dark. Desk was very wobbly, in fact I think the desk chair was holding it up. Went and ask for a different room which they did accommodate and at first the 2nd room looked better but after further looking the bed sheets were very dirty (either not changed or they don't know how to wash them properly. I didn't go any further on the 2nd room and decided to find different accommodations somewhere else. Told desk that I would like a refund, desk clerk stated before he could authorize a refund he would need to inspect the rooms. I told him whatever he needs to do otherwise I will be fighting this charge with my CC company.
- 4/5
The property I will not stay there again. Representative were good but room 309 needs work especially in the bathroom. There is a water leak in the bathroom. The bathroom caulking is not good. The stain in the tub is unsatisfying. The water faucet in the tub cuts off in the middle without a hardstop to keep it from turning back on. The elevator lighting does not show what floor you are on. The AC worked and the bedding was good. The flooring in the living room was okay. The lighting in the vanity has a slow delay when turning the light on. The sofa covering needs to be clean.
- 1/5
The bed was comfortable. The airport ride picks up at 5 hotels so super quick. Floor was sticky everywhere. Urine on the floor by toilet. Toilet leaks or bath tub not sure. Mirrors are cracked in the room. Shower doesn't drain right took all night for it to drain. The tv has 3 remotes not sure why. Breakfast no hot water and no coffee either. Elevator has no inspection report and feel like its on its last leg.
- 5/5
Exceptional
- 4/5
Very good
- 5/5
Great Place
- 5/5
Exceptional
- 0.5/5
Bad
- 3/5
Pleasant
- 1/5
I wouldn’t recommend
- 1/5
Bathroom tub was not clean, couldn't take a shower, checked out at 9am ro find a decent hotel
- 1.5/5
Poor
- 5/5
Exceptional
- 4/5
Nice shutle driver but shuttle in terrible shape No one answering front desk calls
- 0.5/5
The bed sheets had big stains
- 5/5
Everything N/a
- 1/5
There is absolutely nothing that would interest me in returning to this incredibly filthy place; consequently, my money is completely wasted. I deeply regret having spent an evening in this dump.
- 5/5
Exceptional
- 5/5
The customer service Staff help
- 5/5
Exceptional
- 2.5/5
Passable
- 3.5/5
It was in a good location.
- 3.5/5
It was in a good location.
- 3.5/5
Bad toilet and bathtub
- 3.5/5
Bad toilet and bathtub
- 3.5/5
Close to AirPort Needed to be updated
- 3.5/5
Close to AirPort Needed to be updated
- 1/5
The tvs didn't work you had to call for everything and they didn't wanna answer the phone the bathroom tub had pee in it when I got in my room half of the appliances didn't work
- 3/5
Floors leaking water building needs maintenance, and rooms need deep cleaning.
- 3/5
Location. Floors leaking water building needs maintenance, and rooms need deep cleaning.
- 5/5
Exceptional
- 0.5/5
Horrible experience. Air conditioning not working, room full of debris of construction, sanitary conditions unhealthy. Hair on the bed, floor, dirty bedroom. Hole on the wall due to dismounted air condition. Smell of weeds and cigarette in the room and in the entire facility, people fighting during the night. I felt unsafe as a woman alone. Never using booking anymore. Before you have such a facility offered to your customers you should minimally check if what they announce is close to what is offered. Unsafe and unsanitary conditions. Basics were not offered starting with the driver of the shuttle van that appeared being drunk saying non sense things and talking alone and pointing to a sign for tips. Air conditioning announced as available was no working in any of the rooms available. Couple dispute fighting in the hotel bagging doors. Hole on the wall with access to smoking area smelling weeds and cigarettes the whole night. Not possible to use shower and bathroom due to unhealthy sanitary conditions.
- 0.5/5
Horrible experience. Air conditioning not working, room full of debris of construction, sanitary conditions unhealthy. Hair on the bed, floor, dirty bedroom. Hole on the wall due to dismounted air condition. Smell of weeds and cigarette in the room and in the entire facility, people fighting during the night. I felt unsafe as a woman alone. Never using booking anymore. Before you have such a facility offered to your customers you should minimally check if what they announce is close to what is offered. Unsafe and unsanitary conditions. Basics were not offered starting with the driver of the shuttle van that appeared being drunk saying non sense things and talking alone and pointing to a sign for tips. Air conditioning announced as available was no working in any of the rooms available. Couple dispute fighting in the hotel bagging doors. Hole on the wall with access to smoking area smelling weeds and cigarettes the whole night. Not possible to use shower and bathroom due to unhealthy sanitary conditions.
- 5/5
Proximity to the airport
- 5/5
Proximity to the airport
- 0.5/5
N/A The whole property
- 0.5/5
Nothing it was disgustin Everything
- 5/5
Exceptional
- 0.5/5
N/A The whole property
- 0.5/5
Nothing it was disgustin Everything
- 2/5
Cheap place to stay. You get less than you pay for. Dirty and lacking maintenance throughout.
- 1/5
The employee was nice Ants crawling in my bed on me and my baby while sleeping
- 1/5
The employee was nice Ants crawling in my bed on me and my baby while sleeping
- 5/5
Exceptional
- 2/5
The location The sheets and towels had stains in them. Hotels are suppose to replace things like that when damaged, it’s gross to see what looks like what use to be blood in a towel and leaves a brown stain. There was hair in the shower and I did not like I had to give my old towels to receive new towels like a motel. Worse laquinta I ever stayed at
- 2.5/5
Floors were dirty at the front doors. Floors in the room was dirty. Toilet and shower were dirty. Had to clean. Will not choose this hotel again
- 2/5
The location The sheets and towels had stains in them. Hotels are suppose to replace things like that when damaged, it’s gross to see what looks like what use to be blood in a towel and leaves a brown stain. There was hair in the shower and I did not like I had to give my old towels to receive new towels like a motel. Worse laquinta I ever stayed at
- 2.5/5
Floors were dirty at the front doors. Floors in the room was dirty. Toilet and shower were dirty. Had to clean. Will not choose this hotel again
- 2/5
Poor poor poor
- 2/5
For a relatively new property the lack of attention to general cleansiness and maintenance is surprising.
- 1/5
When I went in I wasn’t liking it . When I checked out the room it wasn’t satisfying one bit. I immediately went to the desk and canceled my reservation. I was only there for 5 minutes if that because the place was disgusting. I ended up calling another Hotel and booked there instead. I wouldn’t recommend this place to anyone it was awful, dirty, disgusting, a complete mess
- 1/5
Second, I don't know if they have rooms for rent long term but both rooms that I accessed were next to someone smoking weed right outside their door. I don't smoke it and the skunk smell was horrible! This must be a norm for them because it seemed like no matter where you went inside the hotel the smell was everywhere! Third, Do Not Stay Here If You Afford it!
- 4/5
Very good
- 3/5
The man at the front desk was nice and helpful. The room was a good size, however, it needed some updating in the bathroom. The shower was peeling and very old and rusted while the floors were water damanged and coming up. It was a decent stay for one quick night, but I wouldn’t stay longer
- 5/5
Exceptional
- 5/5
Exceptional
- 2/5
The rooms looked dirty coc was all around the bathtub and shower head looked like it coming out the wall and appeared inside glass was broken
- 2/5
The rooms looked dirty coc was all around the bathtub and shower head looked like it coming out the wall and appeared inside glass was broken
- 1/5
Near the airport Room was very dirty. You could hear everything outside of your room.
- 1/5
Room was very dirty. You could hear everything outside of your room.
- 5/5
Exceptional
- 1.5/5
The staff we interacted with were friendly and courteous. When we tried to get in the back door, the light lit up, but would not open. Fortunately, there was an employee nearby, who informed us that when it turns green, the door needs a push, and then a pull, because it would stick….?? When we got to our room, there was what looked like a huge water leak in the ceiling, noticeable because it was painted over with a completely different colored paint. Hopefully, there was no mold painted over. The bathroom had peeling paint AND peeling stucco. The bathtub and floors were dirty. There is no way we would shower there. The toilet flushed, but only if the handle was held down. We ended up sleeping in our clothes. I am not angry, but very disappointed and I explained that to the clerk, when we checked out. The staff we interacted with were excellent. I also explained the room situation to him, and he said he wished we would have told him earlier, that he would have given us another room. (I really do not think any better room would have been available, when that one was so awful. With multiple issues, I am sure other rooms were not up to par.) We are in our late seventies, and my husband had just driven eleven and one-half hours, and we just wanted a nice, clean room to rest for a few hours. We did not get that. When my husband went downstairs the next morning, there was even some kind of box that he had to step over, because it was in front of the exit door.
- 5/5
Exceptional
- 1.5/5
The staff we interacted with were friendly and courteous. When we tried to get in the back door, the light lit up, but would not open. Fortunately, there was an employee nearby, who informed us that when it turns green, the door needs a push, and then a pull, because it would stick….?? When we got to our room, there was what looked like a huge water leak in the ceiling, noticeable because it was painted over with a completely different colored paint. Hopefully, there was no mold painted over. The bathroom had peeling paint AND peeling stucco. The bathtub and floors were dirty. There is no way we would shower there. The toilet flushed, but only if the handle was held down. We ended up sleeping in our clothes. I am not angry, but very disappointed and I explained that to the clerk, when we checked out. The staff we interacted with were excellent. I also explained the room situation to him, and he said he wished we would have told him earlier, that he would have given us another room. (I really do not think any better room would have been available, when that one was so awful. With multiple issues, I am sure other rooms were not up to par.) We are in our late seventies, and my husband had just driven eleven and one-half hours, and we just wanted a nice, clean room to rest for a few hours. We did not get that. When my husband went downstairs the next morning, there was even some kind of box that he had to step over, because it was in front of the exit door.
- 1/5
I got this hotel for my mother because she was traveling through Atlanta. This was absolutely the worst hotel that I have ever gotten for my mother! She found a used condom wrapper along with another condom in the drawer! There was no hairdryer in the bathroom, there was a used washcloth left in the shower, and the towel to dry yourself off with was dirty. The staff was not helpful on anything. When I called Hotels.com to report this the hotel manager told Hotels.com that they switched my mother‘s room! My mother was not offered another room! I would highly recommend you stay somewhere else!!!!!!
- 1/5
We are a family of four sharing one room. When my wife initially requested extra pillows, the staff gave her two — but that still left us short. When I followed up to request two more, he flatly refused, in a dismissive and ill-tempered manner. There was no apology, no alternative offered, just a rude refusal — leaving our family without adequate bedding after the first night had already caused neck pain from the flat pillows provided. When I pressed the issue, he told me I could "talk to the manager" but then refused to provide the manager's contact information because, in his words, he didn't want to be bothered. That response is unacceptable by any standard of hospitality. We have stayed with La Quinta for years precisely because of its reliable quality and service. This property is a serious outlier — and the kind of experience that erodes trust in a brand people have relied on. I hope management takes this seriously.
- 2/5
Location was close to the airport. Room didn’t look too bad. The room smelt like someone was smoking in it. I didn’t enjoy the breakfast.
- 3/5
Breakfast was not fresh, There was no plates for breakfast. Very bad breakfast
- 1.5/5
People walked all night, I was scared to be there I thought I booked the North location I stay there 2 nights before my stay at the south. It was a cultural shocking experience for me. I could not stay another night. I was booked for 3 nights I did not like anything about my stay Nothing at all.
- 1.5/5
People walked all night, I was scared to be there I thought I booked the North location I stay there 2 nights before my stay at the south. It was a cultural shocking experience for me. I could not stay another night. I was booked for 3 nights I did not like anything about my stay Nothing at all.
- 4/5
Very good
- 1/5
The hotel had paid parking for extended periods while we on a trip. The room is in dire need of simple maintenance. The bathroom was dirty. There was water damage that had not been repaired. The quiet hours were not enforced. The management was discussing an issue with another guest right outside our room and was asked multiple times if they could do it elsewhere. After we had already paid for extended parking we were informed by a worker that there had been vehicle break-ins at the facility. Eventhough there was a desk, there was no chair.
- 1/5
The hotel had paid parking for extended periods while we on a trip. The room is in dire need of simple maintenance. The bathroom was dirty. There was water damage that had not been repaired. The quiet hours were not enforced. The management was discussing an issue with another guest right outside our room and was asked multiple times if they could do it elsewhere. After we had already paid for extended parking we were informed by a worker that there had been vehicle break-ins at the facility. Eventhough there was a desk, there was no chair.
- 1/5
The hotel was a mess. The room and lobby smell to weed allover. The furniture was rotten and the complete hotel was dirty. There was a lot of noise between rooms. A/C was not working properly. I will never stay there again.
- 1/5
Staff were nice and accommodating, and the proximity to the airport was good. The facility is in need of repair and upgrades. First room had a strong smoke smell. Staff gave us a different room, but the bed cover was stained, sheets had a stain, tub had no plug for the drain. Fortunately, we were only there for about 6 hours catching an early flight.
- 1/5
Staff were nice and accommodating, and the proximity to the airport was good. The facility is in need of repair and upgrades. First room had a strong smoke smell. Staff gave us a different room, but the bed cover was stained, sheets had a stain, tub had no plug for the drain. Fortunately, we were only there for about 6 hours catching an early flight.
- 0.5/5
Breakfast was the worse part, milk was expired, my husband put it in his cereal and it tasted horrible. Everything was old and nasty. The facility was dirty and so many things was broken. The facility needs some work and renovation.
- 0.5/5
Nothing It's not what you see in the photos, dirty, noisy, the noise from other rooms is very loud, bad smell, old and uncomfortable pillows, small and old towels.
- 0.5/5
Nothing It's not what you see in the photos, dirty, noisy, the noise from other rooms is very loud, bad smell, old and uncomfortable pillows, small and old towels.
- 0.5/5
Breakfast was the worse part, milk was expired, my husband put it in his cereal and it tasted horrible. Everything was old and nasty. The facility was dirty and so many things was broken. The facility needs some work and renovation.
- 3/5
Okay
- 0.5/5
Nothing Mold in bathtub and shower
- 0.5/5
Nothing Mold in bathtub and shower
- 4.5/5
Location Had to pay for parking
- 4.5/5
Location Had to pay for parking
- 2/5
Room was not clean had to be moved to another room it was bad
- 1/5
Very poor
- 4/5
Very good
- 3.5/5
The floors were dirty and no blankets for the pullout couch only a sheet and the tub drains very very slow.
- 3.5/5
Good
- 3.5/5
The convenience of everything The floors were dirty and no blankets for the pullout couch only a sheet and the tub drains very very slow.
- 0.5/5
Did not stay, they turned me away because of the breed of my dog.
- 0.5/5
Nothing Check in and right back out.First room was filthy even bathroom.They gave me another room.Blood on shits pillow cases dirty.
- 0.5/5
NOTHING AT ALL!! Awful stay. We needed to change rooms 3 times, the first one the sheets had weird stains, the second time the sheets had a hair, some like blood on it and were burned by probably a cigarette. The third room the sheets were fine but we only have 2 small pillows that were all stained with makeup. I have never been in a more disgusting room, the hotel is VERY VERY dirty. The only two towels in the room had hair on it! I had many troubles sleeping as we can hear the people in the room on top of us showering and someone was listening to the TV extremely loudly in the hall. We went down for the shuttle before 6:30am, the shuttle was broken and they didn’t gave us any kind of transportation to the airport. The breakfast was not ready by the time we left at 6:40. DO NOT STAY HERE!! I only took one photo as all the facilities were disgusting. The walls are all stained and the bathroom was not even cleaned. The shower wall had hairs on it and stains.
- 2.5/5
bed was comfortable It appeared the room had not been cleaned well, used towel in the bathroom.
- 2/5
The hotel is close to the airport and not too expensive for its comfort. The breakfast is not good. The staff was not very helpful with the airport shuttle, which didn't pick me up at the airport and then ran late on the way from the hotel. The guests are very loud and the staff didn't handle them properly.
- 5/5
Very clean pool was clean breakfast was nice very polite staff nothing wrong with the room very spacious excellent and exceeding my expectations
- 4/5
Location.I did not have a breakfast but it was smelling all the hoter Bed were so small for quin bed
- 0.5/5
Nothing There was mode in the room around the refrigerator by the windows and in the bathroom
- 2/5
The price and location Too many repairs unfinished or sloppy work
- 5/5
We had been here just a week and a half ago, and we’re glad to be able to come back. The staff is friendly and we appreciate the comfort and quality of the stay.
- 2/5
Facility wasnt clean, everything was white washed instead of repaired. I've paid less for much better breakfast. The pillows, if thats what you call them, were terrible.
- 1.5/5
Nothing! Nothing
- 2/5
Let’s just say after staying here I really believe in inspecting your room. I’ve been in plenty of hotels in my 43 years of living and let’s just say this is the first to ever get a bad review from me
- 5/5
Recently renovated, and it's gonna look great once it's done
- 4/5
All in all, it was a good stay, although we had a few problems. The floor in our sink room was wet, and the moisture was clearly coming from underneath the floorboards. We told the front desk about it, but they never did anything to fix it. We had hoped to be able to leave our car in the parking lot between this day and when we are coming back in 10 days, but we were told that was not possible. After we had already reserved a parking spot in one of the airport lots, we then heard that it would indeed have been possible to stay there. However, other than that, the staff was very friendly and helpful and we appreciated the breakfast and privacy. It is a very convenient location to the airport.
- 3/5
Facility is in need of make over. There was plenty of hot water, good shower head, clean sheets and comfortable bed.
- 2/5
The staff member that checked me in was great. He got me checked in quickly after midnight after a long day of travel and was very helpful. The room though…so gross. The sheets hadn’t been changed and there was blood on them in multiple spots, the pillow cases were covered in either dirt or make up, the walls were falling apart and the toilet looked like it was permanently stained. I get it’s a convenient hotel by the airport but the bed is what got me the most. I usually enjoy La Quintas, so this was surprising.
- 1/5
Friendly staff but very run down
- 3/5
My room was fair. At least the floors were all linoleum and not carpeted. The bathroom had very old and extremely dirty seals on the edges. It was in need of a good scrubbing. I had one of those large roaches greeting me in the tub in the morning! The bed was comfortable and the room was spacious. I didn’t sit on the broken desk chair and didn’t dare sit in the couch. I was only there for the short night stay. Only because I waited 2 hours for the shuttle. I tried to call the desk several times, I finally called the corporate number just to find out the web site had the wrong number listed. Breakfast was not until 6:30 or 7 but I needed to be at my customer’s at 6:30 am so that was a bummer. There wasn’t even coffee made in the area but the desk clerk did go in the kitchen and grab me a cup. It looks like they are trying, but for right now I would not stay there until they get the property fixed and cleaned and the phone number corrected in the directory.
- 3/5
This is what you would expect as a no name hotel near the airport. I had to make arrangements quickly, and I generally trust the La Quinta name. However, the room was dirty, outdated, in need of significant repair and updating. A dirty washcloth remained from a previous client in the shower. The safety lock was missing from the door. Furniture was rough. Thankfully I was not with my family. Do not bring your family to this location. Unless you are in a bind, do not go to this location.
- 5/5
Good staff
- 1/5
Terrible everything, but the receptionist was nice enough to refund me
- 1/5
Horrible I’d appreciate a refund. I felt like I was in American horror story the hotel season.
- 1/5
We would never recommend this hotel to anyone.
- 3/5
It was a ok place to stay,
- 1/5
Didnt look, entire place and room was disgusting. Would NEVER EVER GO BACK TO THIS LA QUINTA
- 1/5
room is old and outdated
- 1/5
The room we got is not what it looks like online! Really terrible condition. Furnitures and appliances are falling apart. It looks like they “tried” to renovate from patches on the wall to new sink, but bathroom is really run down and has not been touched to be fixed up. Floor is uneven. Really disappointed and did not get a good sleep at all.
- 1/5
The staff were nice but the room was not clean or cooled even after cranking up the AC. The door leading into the bedroom had a hole punched through it and the bed had debris of some kind underneath the mattress on the box spring. This was a last minute booking after my flight was grounded in ATL due to severe weather. Definitely would not recommend this to anyone.
- 2/5
They need help with funding.
- 1/5
Horrible experience!! Sam Staff was sort of rude. The hotel did not look like the pictures. 2 rooms both out dated room 311 should not be rented. The bathroom need to be redone all together floor and bath tub. Room 211 just a little better but bathroom need to be redone. Sheets were dirty on both beds.
- 1/5
Horrible experience!! Sam Staff was sort of rude. The hotel did not look like the pictures. 2 rooms both out dated room 311 should not be rented. The bathroom need to be redone all together floor and bath tub. Room 211 just a little better but bathroom need to be redone. Sheets were dirty on both beds.
- 2/5
The room was dirty, couch was torn and ragged overall condition of the room was deplorable. Won’t be going back.
- 2/5
The room was dirty, couch was torn and ragged overall condition of the room was deplorable. Won’t be going back.
- 1/5
DIRTY!
- 1/5
DIRTY!
- 1/5
We had 2 rooms and left early because they were disgusting. Hair, stains, dirty towels, gross bathrooms.
- 1/5
We had 2 rooms and left early because they were disgusting. Hair, stains, dirty towels, gross bathrooms.
- 1/5
I will never visit that facility again I didn’t stay nothing to rate it was disgusting walls, sheets, floors all dirty furniture stained up headboard had fingerprints…. Never have I experienced anything like it. I was devastated and the Guy checking me unnamed Sam was very rude very belittling
- 1/5
I will never visit that facility again I didn’t stay nothing to rate it was disgusting walls, sheets, floors all dirty furniture stained up headboard had fingerprints…. Never have I experienced anything like it. I was devastated and the Guy checking me unnamed Sam was very rude very belittling
- 1/5
This hotel was horrible. The rooms are poorly cleaned. There was hair all over the floor, the bath tub had a ring around it and was worn out. The sheets had stains on them and when we asked for more sheets the staff said they only had 1 more sheet! The microwave was full of rust. The room was really outdated. I had 2 rooms and requested a refund immediately.
- 1/5
This hotel was horrible. The rooms are poorly cleaned. There was hair all over the floor, the bath tub had a ring around it and was worn out. The sheets had stains on them and when we asked for more sheets the staff said they only had 1 more sheet! The microwave was full of rust. The room was really outdated. I had 2 rooms and requested a refund immediately.
- 1/5
The rooms weren’t clean. The hotel was dirty. Service was not great trying to get tiles was like pulling teeth. Breakfast was not good. Sausage.
- 1/5
The rooms weren’t clean. The hotel was dirty. Service was not great trying to get tiles was like pulling teeth. Breakfast was not good. Sausage.
- 1/5
Here is a list of my complaints. Room was extremely dirty to the point I didn't want to sit on anything or put my stuff down. Black mold in the bathroom, painted over but the mold is visible through the paint. No bathroom fan working, so that makes sense. There is a piece of wood flooring that goes from the shower into the bathroom space that has a lot of stagnant water underneath and would slosh and get everywhere when stepped on. Ac smelled like actual trash when turned on. AC was directly next to one of the beds, so if it was on you were freezing from the air blowing on you, even through covers. Room got too hot without it on (mid February) Fridge wasn't plugged in on arrival. The elevator works but a lot of things about it are broken, like most of the buttons, and the tile floor inside. booked 2 rooms, and both rooms' keys stopped working multiple times in just 2 days. I could actually go on, but I think that's enough to warrant a 1 star experience already.
- 1/5
Here is a list of my complaints. Room was extremely dirty to the point I didn't want to sit on anything or put my stuff down. Black mold in the bathroom, painted over but the mold is visible through the paint. No bathroom fan working, so that makes sense. There is a piece of wood flooring that goes from the shower into the bathroom space that has a lot of stagnant water underneath and would slosh and get everywhere when stepped on. Ac smelled like actual trash when turned on. AC was directly next to one of the beds, so if it was on you were freezing from the air blowing on you, even through covers. Room got too hot without it on (mid February) Fridge wasn't plugged in on arrival. The elevator works but a lot of things about it are broken, like most of the buttons, and the tile floor inside. booked 2 rooms, and both rooms' keys stopped working multiple times in just 2 days. I could actually go on, but I think that's enough to warrant a 1 star experience already.
- 1/5
Contact me
- 1/5
Contact me
- 1/5
Room #210 didn't have working wall unit heater, nor required batteries within fire detector, mattress/ linens bedbugs, faucet in tub broke off, only one trash can, broken tv remotes, no charging outlets functioned, and hard phone did not work whatsoever! MOTEL for homeless
- 1/5
Room #210 didn't have working wall unit heater, nor required batteries within fire detector, mattress/ linens bedbugs, faucet in tub broke off, only one trash can, broken tv remotes, no charging outlets functioned, and hard phone did not work whatsoever! MOTEL for homeless
- 2/5
The rooms need to be renovated. The entire property. The toilet in the room was leaking.
- 2/5
The rooms need to be renovated. The entire property. The toilet in the room was leaking.
- 1/5
THIS HOTEL WAS A COMPLETE HORROR HOUSE just dirty very unsanitary
- 1/5
THIS HOTEL WAS A COMPLETE HORROR HOUSE just dirty very unsanitary
- 1/5
I noticed TV screen broken in my room, hotel staff said me to check out if needed. Very pathetic response.
- 1/5
I noticed TV screen broken in my room, hotel staff said me to check out if needed. Very pathetic response.
- 1/5
Terrible staff and terrible room.
- 1/5
Terrible staff and terrible room.
- 2/5
This hotel is not in a good area. The parking is scary late at night. Had to park way down back and walk in the rain up a driveway all the way around to the front since there was no back entrance door working back by the pool. They probably keep locked at night for the area they are in. The elevator is filthy and smells. The room was a place to get a few hours sleep but nothing I would want to hang around in. I am glad that I only had to stay a few hours vs some hotels I book and stay for days. I would have changed my hotel if it had been a longer stay.
- 2/5
This hotel is not in a good area. The parking is scary late at night. Had to park way down back and walk in the rain up a driveway all the way around to the front since there was no back entrance door working back by the pool. They probably keep locked at night for the area they are in. The elevator is filthy and smells. The room was a place to get a few hours sleep but nothing I would want to hang around in. I am glad that I only had to stay a few hours vs some hotels I book and stay for days. I would have changed my hotel if it had been a longer stay.
- 1/5
Terrible. Unfortunately, the hotel was under renovation. Noisy even at night. The bedrooms and bathrooms were dirty, the air smelled bad, and everything was damp. some furniture was broken, and the carpet was worn and dirty. It was difficult to understand and communicate with the person at the front desk. I definitely don't recommend it. Didn't have breakfast cause left the same moment of arrival. On the other hand, I should mention that i was charged for the room because the reservation cancellation option was no longer active when I arrived. I called the contact center to file a claim and request a refund, but they never answered, so i was charged for the night for a NON STAY!! Bad service in the OVERALL!! i believe that in those cases i should have a way to reverse the transaction with the hotel. Finally, there is no way to set a formal complaint at the time you are about to check in. I think it should a better update of the hotels listings.
- 1/5
Terrible. Unfortunately, the hotel was under renovation. Noisy even at night. The bedrooms and bathrooms were dirty, the air smelled bad, and everything was damp. some furniture was broken, and the carpet was worn and dirty. It was difficult to understand and communicate with the person at the front desk. I definitely don't recommend it. Didn't have breakfast cause left the same moment of arrival. On the other hand, I should mention that i was charged for the room because the reservation cancellation option was no longer active when I arrived. I called the contact center to file a claim and request a refund, but they never answered, so i was charged for the night for a NON STAY!! Bad service in the OVERALL!! i believe that in those cases i should have a way to reverse the transaction with the hotel. Finally, there is no way to set a formal complaint at the time you are about to check in. I think it should a better update of the hotels listings.
- 4/5
Amenities
- 4/5
Amenities
- 3/5
The bathtub was in terrible shape. The overall maintenance could be betee
- 3/5
The bathtub was in terrible shape. The overall maintenance could be betee
- 1/5
Dirty room, dirty sheets and overall dirty room, had to ask for a new room and still wasn’t satisfied with the new room. Property was dirty and falling apart. Wouldn’t stay again
- 1/5
Dirty room, dirty sheets and overall dirty room, had to ask for a new room and still wasn’t satisfied with the new room. Property was dirty and falling apart. Wouldn’t stay again
- 1/5
.
- 1/5
.
- 1/5
Room it was not very clear issues with the wood floors and baseboard had two TVs remote neither worked breakfast so so mirror was broken in the closet door showerhead only worked on the top only definitely would not stay there again thank you
- 1/5
Room it was not very clear issues with the wood floors and baseboard had two TVs remote neither worked breakfast so so mirror was broken in the closet door showerhead only worked on the top only definitely would not stay there again thank you
- 2/5
Room
- 2/5
Room
- 5/5
Yes
- 5/5
Yes
- 1/5
Rooms were not clean
- 1/5
Rooms were not clean
- 2/5
Staff was very nice and accommodating but the hotel was so old
- 2/5
Staff was very nice and accommodating but the hotel was so old
- 1/5
YESSSSSSS room was very unkept faulty wiring showing tub and toilet paint was peeling and staff like they didn’t care and had to move room twice first room was very nasty and second one TV didn’t work or the iron had to take it back 3 times definitely doesn’t recommend HORRIBLE
- 1/5
YESSSSSSS room was very unkept faulty wiring showing tub and toilet paint was peeling and staff like they didn’t care and had to move room twice first room was very nasty and second one TV didn’t work or the iron had to take it back 3 times definitely doesn’t recommend HORRIBLE
- 5/5
The breakfast was good and fresh
- 5/5
The breakfast was good and fresh
- 3/5
Used to be a really nice hotel but I think it has rundown over the years look like there’s a lot of renovation going home inside
- 3/5
Used to be a really nice hotel but I think it has rundown over the years look like there’s a lot of renovation going home inside
- 5/5
They need to add more stuff today breakfast other than that it's a good place to stay
- 5/5
They need to add more stuff today breakfast other than that it's a good place to stay
- 3/5
Area was good. However there was Tobacco all on the pull out mattress where my son was to sleep. Room smelled of previous smoke
- 3/5
Area was good. However there was Tobacco all on the pull out mattress where my son was to sleep. Room smelled of previous smoke
- 5/5
This is a pretty and nice hotel! Beautiful and spacious rooms. Close to the airport too.
- 5/5
This is a pretty and nice hotel! Beautiful and spacious rooms. Close to the airport too.
- 5/5
i love this place second home staff is nice its clean smells good the breakfast is good.
- 5/5
i love this place second home staff is nice its clean smells good the breakfast is good.
- 1/5
Room was extremely dirty!
- 1/5
Room was extremely dirty!
- 4/5
Did not have breakfast nor used the wifi
- 4/5
Did not have breakfast nor used the wifi
- 5/5
Rooms clean friendly staff
- 5/5
Rooms clean friendly staff
- 5/5
Rooms comfortable & clean very nice staff!
- 5/5
Rooms comfortable & clean very nice staff!
- 4/5
Room was clean and spacious, close to the airport
- 4/5
Room was clean and spacious, close to the airport
- 5/5
What stood out to me was everything.
- 5/5
What stood out to me was everything.
- 5/5
What stood out to me was everything.
- 1/5
That hotel needs to be condemned it’s not safe for no one to be sleeping there !
- 1/5
That hotel needs to be condemned it’s not safe for no one to be sleeping there !
- 2/5
nasty rooms
- 2/5
nasty rooms
- 2/5
The hotel was very terrible. First of all they took pictures from another hotel to put online to make it look good and when you get there, it is not as what you see online.
- 2/5
The hotel was very terrible. First of all they took pictures from another hotel to put online to make it look good and when you get there, it is not as what you see online.
- 3/5
Property needs better cleaning, repairs and updates. However I do appreciate the cleaning staff always checking to see if I needed something. Front desk personnel was nice. However it was lots of noise at night with people talking loud. Also heavy smell of smoking at times.
- 3/5
Property needs better cleaning, repairs and updates. However I do appreciate the cleaning staff always checking to see if I needed something. Front desk personnel was nice. However it was lots of noise at night with people talking loud. Also heavy smell of smoking at times.
- 1/5
Very rude staff charge for things that are not listed on website
- 1/5
Very rude staff charge for things that are not listed on website
- 2/5
Restroom doorknob was broken and didn't open from the inside. Thank goodness I wasn't alone otherwise I wouldn't have been able to get out and I don't think anyone would have heard me.
- 2/5
Restroom doorknob was broken and didn't open from the inside. Thank goodness I wasn't alone otherwise I wouldn't have been able to get out and I don't think anyone would have heard me.
- 1/5
Horrible place
- 1/5
Horrible place
- 5/5
Crap
- 5/5
Crap
- 1/5
This was by far the worst place I have stayed while traveling. I will start with customer service - which was non-existent. The managers and workers are natives of India. They were nasty acting to many guest I observed, but specifically to the African American guests. They would not acknowledge us, would be condescending, and treat us like we were beneath them. The hotel was a mess. Rooms were not thoroughly cleaned, they were stingy with towels, and the elevator did not work, causing my
- 1/5
This was by far the worst place I have stayed while traveling. I will start with customer service - which was non-existent. The managers and workers are natives of India. They were nasty acting to many guest I observed, but specifically to the African American guests. They would not acknowledge us, would be condescending, and treat us like we were beneath them. The hotel was a mess. Rooms were not thoroughly cleaned, they were stingy with towels, and the elevator did not work, causing my
- 2/5
Based on the fact that the La Quinta has the Wyndom name on it I expected (not necessarily excellent but at least good) a better facility. I wouldnt even consider using the shower and the floor and carpeting were absolutely disgusting - there were so many stains on the carpet I literally was afraid to take my shoes off.
- 2/5
Based on the fact that the La Quinta has the Wyndom name on it I expected (not necessarily excellent but at least good) a better facility. I wouldnt even consider using the shower and the floor and carpeting were absolutely disgusting - there were so many stains on the carpet I literally was afraid to take my shoes off.
- 5/5
Dirty / old
- 5/5
Dirty / old
- 4/5
Exceptional Stay and clean enviroment
- 4/5
Exceptional Stay and clean enviroment
- 4/5
Property is being refurbished. Room was spacious but found dirty pair of underwear by nightstand. Wall in bathroom was in need of repair. Liked inside corridor access.
- 4/5
Property is being refurbished. Room was spacious but found dirty pair of underwear by nightstand. Wall in bathroom was in need of repair. Liked inside corridor access.
- 1/5
There was cobwebs and the whole environment is dirty. The profile picture of the website is deceptive
- 1/5
There was cobwebs and the whole environment is dirty. The profile picture of the website is deceptive
- 1/5
This La Quinta is not clean!!! From lobby to room. We discovered bugs in our room. Provided the property with pictures and videos. We asked to be moved, just to give some sort of opportunity to resolve. We were told that the hotel was fully booked and that the only thing they could do was removed the clock where the bug was pictured from the room. This wasn’t suitable, as we didn’t come bugs so it wouldn’t be fair to leave with bugs. The property refused to give me my money. Expedia is barely assisting with getting my money back to the least I can do is share this horrible experience and steer others away from this “ROACH MOTEL”!!
- 1/5
This La Quinta is not clean!!! From lobby to room. We discovered bugs in our room. Provided the property with pictures and videos. We asked to be moved, just to give some sort of opportunity to resolve. We were told that the hotel was fully booked and that the only thing they could do was removed the clock where the bug was pictured from the room. This wasn’t suitable, as we didn’t come bugs so it wouldn’t be fair to leave with bugs. The property refused to give me my money. Expedia is barely assisting with getting my money back to the least I can do is share this horrible experience and steer others away from this “ROACH MOTEL”!!
- 1/5
Dirty, unsanitary, and roach infestation.
- 1/5
Dirty, unsanitary, and roach infestation.
- 5/5
Clean, and the staff wonderful
- 5/5
Clean, and the staff wonderful
- 2/5
The room was very dirty. There were cracks in the wall and you could see dirty handprints. The overhang above the front entrance where you check in looks like someone drove a truck into it. The shuttle to the airport looked and felt like it was going to break down at any minute.
- 2/5
The room was very dirty. There were cracks in the wall and you could see dirty handprints. The overhang above the front entrance where you check in looks like someone drove a truck into it. The shuttle to the airport looked and felt like it was going to break down at any minute.
- 1/5
This was the worst hotel I have ever stayed at
- 1/5
This was the worst hotel I have ever stayed at
- 3/5
The staff was friendly however the breakfast options were very limited and they never had juice available. Please get a juice machine that would eliminate rationale of juices.
- 3/5
The staff was friendly however the breakfast options were very limited and they never had juice available. Please get a juice machine that would eliminate rationale of juices.
- 2/5
The rooms is old looking the furniture is ran down
- 2/5
The rooms is old looking the furniture is ran down
- 5/5
Best hotel and Leonardo was the best bartender ever.
- 5/5
Best hotel and Leonardo was the best bartender ever.
- 5/5
Other than the parking everything else was pretty fine. I would come back
- 5/5
Other than the parking everything else was pretty fine. I would come back
- 1/5
This hotel should be removed from the site. Hotel was disgraceful. Reeked of smoke, stains on furniture in rooms, broken mirrors, stains on bedding, holes in the wall. Upon checking we were shown 3 room each one was more horrible than the next. When I complained hotels.com attempted to try and make me wait the 3-10days to get back my money for reservation leaving us stranded at hotel. Thank god I was able to speak to a manager that was able to get me and my family move to another hotel. When hotels.com calls to see if the hotel is going to penalize the guest for changing reservation should be changed because a lot of the hotel managers attempt to not answer the phone to assist in the guest book another reservation which is not best customer service practice or protects hotel.com customers. Picture of couches are from 3 different rooms!
- 1/5
This hotel should be removed from the site. Hotel was disgraceful. Reeked of smoke, stains on furniture in rooms, broken mirrors, stains on bedding, holes in the wall. Upon checking we were shown 3 room each one was more horrible than the next. When I complained hotels.com attempted to try and make me wait the 3-10days to get back my money for reservation leaving us stranded at hotel. Thank god I was able to speak to a manager that was able to get me and my family move to another hotel. When hotels.com calls to see if the hotel is going to penalize the guest for changing reservation should be changed because a lot of the hotel managers attempt to not answer the phone to assist in the guest book another reservation which is not best customer service practice or protects hotel.com customers. Picture of couches are from 3 different rooms!
- 1/5
N
- 1/5
N
- 2/5
The first room smelled moldy. They then switched me to the room next door, which the door had been left wide open before my switch and until I went to the room. You can tell that the furniture was just painted to look decent but it wasn’t in good condition. Bed sheets worn. Bathroom caulk was peeling and in the corners was caked up with dirt. If my flight wasn’t cancelled, and I hadn’t had to find someplace to stay with my two children quickly, I would have never chosen this hotel. Looked good online but was not what it was.
- 2/5
The first room smelled moldy. They then switched me to the room next door, which the door had been left wide open before my switch and until I went to the room. You can tell that the furniture was just painted to look decent but it wasn’t in good condition. Bed sheets worn. Bathroom caulk was peeling and in the corners was caked up with dirt. If my flight wasn’t cancelled, and I hadn’t had to find someplace to stay with my two children quickly, I would have never chosen this hotel. Looked good online but was not what it was.
- 5/5
I love how affordable the property is with so many great amenities like free breakfast, a pool and free WiFi. I was surprised at how clean the property was I will definitely be going back soon.
- 5/5
I love how affordable the property is with so many great amenities like free breakfast, a pool and free WiFi. I was surprised at how clean the property was I will definitely be going back soon.
- 1/5
The staff gave away our Expedia reserved room reservation. Unprofessional. Unsafe. Many thefts and vandalism in parking lot. Expedia has red flagged hotel.
- 1/5
The staff gave away our Expedia reserved room reservation. Unprofessional. Unsafe. Many thefts and vandalism in parking lot. Expedia has red flagged hotel.
- 1/5
The place had a very loud odor of marijuana. The room was not clean. The ice machine had black mold all over it. I would not recommend this place to stay.
- 1/5
The place had a very loud odor of marijuana. The room was not clean. The ice machine had black mold all over it. I would not recommend this place to stay.
- 1/5
Why does expedia do business with such a poorly run hotel? Now I no longer trust expedia…
- 1/5
Why does expedia do business with such a poorly run hotel? Now I no longer trust expedia…
- 2/5
I’ve been to better Laquita’s
- 2/5
I’ve been to better Laquita’s
- 4/5
Very outdated. Need to be remodeled and updated. The bathroom smelled like mold there were stains on the carpet. Breakfast could of been better and the service as well
- 4/5
Very outdated. Need to be remodeled and updated. The bathroom smelled like mold there were stains on the carpet. Breakfast could of been better and the service as well
- 5/5
Bed was clean and comfortable . Breakfast options were nice ( regular continental breakfast) and breakfast area was very clean
- 5/5
Bed was clean and comfortable . Breakfast options were nice ( regular continental breakfast) and breakfast area was very clean
- 1/5
This place was horrible. I booked 3 rooms here for a family vacation The worst place I ever stayed in while traveling you have your local gang bangers and prostitutes in the pool area. I couldn’t even take my kids to the pool because it was too much drug and alcohol activity around. None of the staff cares once they have your money, they don’t care what’s going on at this hotel. One evening me and my family had came back from dinner there was no parking in front or back. I asked the gentleman at the front desk What should I do because there’s no parking he tells me to wait to someone move there car smh the rooms are dirty my first day there the mirror fell off the wall. They did not come fix the mirror until it was time for me to check out room service. Do not make clean towels are dirty. I even found dead bed bugs under the bed garbage is in the hallway for 24 hours this place is a certified DUMPSTER but I could not get a refund even my cousin shoes was stolen out of one of the rooms sry didn’t get the picture of the bed bugs it was so disgusting I had to go to the local Walmart for bed sheets and towels and bug spray just to keep my family safe in this hotel. DONT BE FOOLED BY THE PICTURE ON THERE WEBSITE OR THESE 3rd party sites this place is not safe or friendly trust it’s lots of fake reviews on this hotel only good thing about this hotel is the location is 4 minutes from the airport.
- 1/5
This place was horrible. I booked 3 rooms here for a family vacation The worst place I ever stayed in while traveling you have your local gang bangers and prostitutes in the pool area. I couldn’t even take my kids to the pool because it was too much drug and alcohol activity around. None of the staff cares once they have your money, they don’t care what’s going on at this hotel. One evening me and my family had came back from dinner there was no parking in front or back. I asked the gentleman at the front desk What should I do because there’s no parking he tells me to wait to someone move there car smh the rooms are dirty my first day there the mirror fell off the wall. They did not come fix the mirror until it was time for me to check out room service. Do not make clean towels are dirty. I even found dead bed bugs under the bed garbage is in the hallway for 24 hours this place is a certified DUMPSTER but I could not get a refund even my cousin shoes was stolen out of one of the rooms sry didn’t get the picture of the bed bugs it was so disgusting I had to go to the local Walmart for bed sheets and towels and bug spray just to keep my family safe in this hotel. DONT BE FOOLED BY THE PICTURE ON THERE WEBSITE OR THESE 3rd party sites this place is not safe or friendly trust it’s lots of fake reviews on this hotel only good thing about this hotel is the location is 4 minutes from the airport.
- 5/5
Had a good stay!!
- 5/5
Had a good stay!!
- 1/5
This hotel was horrible
- 1/5
Horrible hotel.
- 3/5
Building/Lobby/ Rooms not maintained and in disrepair. Ice machine leaking and broken. B
- 3/5
The hotel needs to be renovated the outside is a new the inside had mold the toilets leak have mold around it .. not sanitary
- 4/5
It was a respite after spending the day in the airport on standby. The lobby was an oasis! The room was very spacious and the beds and sofa were extremely comfortable. We rate this highly.
- 1/5
Room was filthy, staff rude and unhelpful
- 1/5
They gave one of my rooms away and made no accommodations after. The room was extremely dirty. Smelt really moldy. Employees complained about my mother getting breakfast for my elderly father & daughter.
- 2/5
Property didn't look like it did in the photos. When you pull up to the property part of the building was falling apart. It was loads of trash outside. All the Linen was stained. It was trash and dirty linen all through the halls. The host at the front desk was giving me and my spouse a hard time about checking in early, and he charged my card double for the deposit and early check in.
- 4/5
Good location and price
- 1/5
This has to be one of the worst places I’ve ever stayed at. The room conditions were horrible from the bathroom, the bedding, the floors, you name it. The parking lot, which they have the nerve to charge for, should have been a warning sign.
- 5/5
Pool and breakfasts and staff and cash back
- 2/5
The breakfast. The room was dirty, the TV didn't work and the blanket was dirty
- 2/5
Found a roach in the bathroom at 6 am. Left the room and got a different hotel within 3 hours. Got reimbursed for the second night -although I feel I deserved to be reimbursed for the whole stay. Paint is cracked and chipped throughout. Very rusty corners. Couch was hard as a rock. Bed was the same. I got bit by something on my leg. Room was very large and close to airport (5 mins). Has a shuttle but it was very dirty and old. Pool was very warm, not enjoyable at all: Get what you pay for *shrug*
- 1/5
This was the Nastiest la Quinta I have ever stayed at. It should be removed from your website: I have pictures to submit
- 4/5
The property was well maintained
- 2/5
The price was okay. The hotel room was spacious and had hot water and pressure of shower was great. Half of the lamps in the room didn't work. The tv didn't work and I reported it to maintenance. Someone came and checked and said he would get the technician, but noone every came back. When I checked in, I was wondering why there was a sheer on top of the duvet cover. There was no additional linen in the room for the sofa sleeper. I went downstairs to get extras only to be told that they were sold out and had no additional linen. When I went back to use one of the sheets from the bed, and pulled the sheet that was on top of the duvet, I realized why the sheet was on top of the duvet. There were black stains on there so they covered them up. The mattresses were so stained and the duvet cover had red blood looking stains at the bottom. It had not been washed. There was no ironing board so my husband had to iron on the table. The bathroom had mold on the ceiling above shower. I had to Lysol the entire room and go buy linen. The glass on the sliding door to the bathroom linen closet was cracked. The lamp shades had stains. Also, the additional parking on the back of the hotel was scary. You had to walk all the way around from back to front entrance because there was no other entrance. We didn't feel safe. Bullet casings were in the parking lot. It's very close to airport which is good and bad. You heR airplanes all night and buses all night.
- 4/5
however, inconvenient to everything else. The property could've been a bit cleaner for me. My room felt a little worn out, especially the bathroom. The free breakfast was not good. Eggs were either burned or old and spoiled The King Bed was comfortable.
- 1/5
You have to go back up front to get it reprogrammed DAILY. Also on the night of the concert we came in at about 130am. We noticed there were no towels left in our room by housekeeping but could tell That she had been In There (even though nothing was cleaned nor was any toilet paper left for us). My cousin went to the desk to ask For three towels. There were three of us. The man walked My cousin back to our room with his other male Employee and said they needed to SEARCH OUR ROOM in order to make sure we weren’t stashing towels in there. No more space to type
- 2/5
Not great. Close enough to the airport
- 2/5
The room was not cleaned properly. It was smelly with dirty rag left inside.
- 1/5
The staff are rude and they do not have a shuttle to take you from the airport to the hotel or from the hotel to the airport. Staff do not knock on the door. They just open your door and come in and when you try to ask them questions they ignored you I would never book a room with them again
- 1/5
It’s nothing like the photos online, the entrance is broken, room was dirty, no utensils. Staff was walking barefoot.
- 1/5
There were bedbugs in the bed.
- 1/5
There were stains everywhere, on the floor and bedding and furniture. The beds were uncomfortable. We left and ended up spending the night in a different hotel.
- 1/5
After 40+ years of personal and business travel, I'll rank this as the second worst hotel I've stayed in. It needs to be gutted, renovated, and all staff replaced. It's a long list of complaints, so here's the condensed version: Dirty/worn carpet. Buckling floor in the bathroom. No wifi in our "deluxe" suite (corner rooms too far away, apparently). A bus maintenance depot across the street that powerwashes buses until midnight (desk clerk didn't understand the noise issue I was trying to explain). Thin, small bath towels (like high school PE class), inadequate towels, wash cloths, pillows, and soap (heard similar complaints from other guests). Overflowing trash cans inside and out. Broken glass in the parking lot (parking costs extra). Overflowing cigarette butts in the pool area. Pool water had a distinct green tint to it (not willing to test my immune system in the pool). Bath tub drain clogged. Coffee in the breakfast area is lightly tinted brown water (and that's using the "bold" setting on the machine). Noisy AC unit next to the bed that woke me every time it started (no option for constant fan). Cigarette burn holes in furniture. Key cards which regularly lost their programming. Key cards never worked for the fitness room. On the other hand, you don't need a key card for the hotel's back entrances since the doors don't latch. Very convenient for the occasional vagrants that wandered in. Other issues but I'm out of characters.
- 1/5
I only managed to sleep hoping to leave immediately
- 1/5
The rooms are beyond nasty. I’m not the type to be grossed out of things but the room was gross. The sheets were stained the, so many rusted places, the bathroom was old. I have a young child and the way the room was unhealthy.
- 4/5
ROOMS ARE CLEAN AND SPACIOUS
- 1/5
Nothing the parking lot was trashed and had glass in the back parking area so I recommend not to stay there and the couch in the room looked like it came from a dumpster
- 4/5
The property is quite dated, the room had an unusual odor upon entering and the a/c was not on, therefore the room was quite warm and took a good while to cool off. The bed was comfortable.
- 1/5
Between what looked like bed bugs & the stains on the sheets I wish I could rate this as 0 stars… might be time to burn it to the ground and build a new hotel on the Ashe’s
- 2/5
They kept watching us. My boyfriend was in a wheelchair and they just kept watching us and it felt funny.
- 5/5
Enjoyed my stay
- 1/5
overall the experience was not good. breakfast is terrible
- 5/5
Front desk reception extremely helpful rooms were extremely clean and comfortable. The staff recognized me as I returning guests
- 5/5
The hotel was extremely comfortable. The cleanliness was definitely on point. The staff was great.
- 1/5
This place was a dump. Stains on bedding, dirty, half used toiletries, shower head broken out of the wall, staff wondering around barefoot, homeless sleeping in the lobby, furniture falling apart, carpet so dirty it left your feet black, flooring in the bathroom peeling up. I could go on and on. Just needed a place to sleep for three hours between flights. If it wasn’t so late I would have found somewhere else.
- 5/5
Breakfast and the nice staff
- 1/5
Really bad . Place is falling apart small little flies every where
- 4/5
Excellent location.
- 1/5
The place was dirty the breakfast was good the shuttle bus never picked us up we ended up taking a taxi
- 1/5
Smelled of dog urine so bad I was gagging. Couldn’t sit on the couch or chair because the smell passed into your clothes. Ruined an outfit. Staff refused to move me. I would love to request a refund
- 1/5
HORRIBLE . A worker charged for parking but the manger said guest should’ve be paying for parking . We seen the conditions of the room and immediately left !
- 2/5
The check in was slow, the room was not very cleaned and smelled like weed. We were there for just a couple of hours to catch our flight.
- 3/5
- 1/5
.
- 1/5
This place really needs a good cleaning
- 2/5
Sheets are dirty. Mattress is dirty with stains on it looks like they just turned the sheet around and put it on. It gives motel
- 3/5
Lobby smelt like curry consistently and the bathroom light was not working. They temporarily fixed it but still had issues. The rooms and bathroom needs another renovation and the couch needs to be replaced. There was a fight above my room. Might not return here but this used to be a really decent inn
- 1/5
Very nasty property room was filthy stainals in carpet and lamp shade no light in the bathroom and tub won't drain
- 2/5
There were 2 things that were nice about this hotel. The staff was nice and the room was large. Other than that, it was a below average hotel. The tub needs to be replaced, it has a crack in the wall and the tub itself has seen better days. The drain stops up within a minute of running water. The rug has multiple burn marks and the sofa had multiple stains. You have to pay for parking, but they no responsibility when your car window gets broke in the middle of the night, which it did. If it wasn’t for the fact it was late and right next to the airport, I would’ve left.
- 4/5
Good
- 3/5
Staff was great but the room walls, couch, and mirror were dirty. There were burn marks on the floor it was a big room which I liked but the whole building needs a deep clean.
- 2/5
Dirty stains on furniture in the room
- 5/5
I love how clean my room was
- 4/5
Room was clean, however the non carpeted area did not appear to have been swept, so there was some dirt and debris.
- 4/5
Overall this day was comfortable it was quiet in the rooms pretty decently clean no complaints on the cleanliness level the rooms are very spacious and well designed and put together they did allow pets which also gives them a big thumbs up from us me and my daughter really enjoyed it.
- 4/5
There was a disgusting glob of long hair in the shower drain! I was going to complain but I was to tired so I took it out with paper and sprayed the shower/tub, toilet down with my Clorox bleach spray and cleaned myself for my peace of mind because it obviously had not been cleaned/disinfected thoroughly. I was skeptical about the cleanliness of couch etc. so I thank GOD I stopped by Family Dollar prior to checking in and purchased a can of Lysol disinfectant spray. I just sprayed and wiped down everything from that point.
- 2/5
Price was very good. Room was not nice. Bathroom was old, door did not fit properly, flooring was gross, carpet needs to be replaced or removed. Sink drain was extremely slow. Microwave was disgusting and rusty, refrigerator was hardly cold. Couch was old and fixtures were broken. If we had time would have left. Breakfast area needed renovations. Basically the whole property needs to be gutted and updated.
- 5/5
Everything
- 2/5
There were 3-4 cars with broken windows in the parking lot. The furniture and linen had stains on it. The bathroom had ants and no towels were provided. The wifi wasn’t working. The breakfast options were scrambled eggs, pork sausage and waffles, not very many options. The staff however was friendly and efficient.
- 5/5
Wonderful exp
- 5/5
Awesome hotel
- 3/5
the Room was nice
- 1/5
Room was dirty, smelly, furniture in very bad condition, broken mirror, carpet dirty, no soap in bathroom. No reason to charge $50 deposit when the room is in so bad condition. I think Windham should do a very deep inspection. Never go back to that place again.
- 3/5
This property is so run down. The inside needs to be updated and the outside needs landscaping. I’m only staying because it’s 12 hours till my flight. Otherwise, would not recommend.
- 3/5
The tub was dirty had to take the spray and rag from the lady and clean it myself. The furniture in the room very dirty. Mold in the bathroom
- 4/5
This was a perfect last minute stay near the airport. It was helpful to have the shuttle bring us to and from the airport. The hotel was big and everything was very clean and spacious. The bathroom in my room needed a little attention (mold spots, rusted hardware) and the couch had tons of stains. However, the bed was clean and comfortable and my room was huge. Perfect for what I needed.
- 3/5
Clise to airport, overalls, nothing bad I had issues with outside the fact that the lights in the bathroom and vanity area did not work as well as fewlamps, and only had the room for about 6 hours the way things went down
- 1/5
Car was broken into a property did not care items where stolen do not stay here !!!
- 5/5
Good
- 1/5
They cancelled my reservation before I got there and then didn’t have any more rooms available. I came from out of town by the way