Hotel Indigo Atlanta Airport - College Park by IHG
About Hotel Indigo Atlanta Airport - College Park by IHG
The Hotel Indigo Atlanta Airport College Park is located 1.9 mi from the Hartsfield Jackson Atlanta International Airport. Guests can enjoy an on-site restaurant and a free airport transfer service. A flat-screen TV and iPod docking station are provided in every room. Free WiFi is also provided throughout the property. Guests can enjoy the fitness center at the Atlanta Airport College Park Hotel Indigo. Guests also have access to a business center as well as fax and photocopying facilities. The World of Coca Cola and the Georgia Aquarium are both 20 minutes’ drive away. Clark Atlanta University is just 6.8 mi from the hotel. Our onsite restaurant ONLY serves breakfast in the morning and beverages/cocktails in the evening
Amenities
- On-site parking
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Breakfast available
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Airport shuttle
- Smoke-free property
- Air conditioning
Reviews
The hotel receives mixed reviews with guests appreciating the proximity to the airport, comfortable beds, and friendly staff. However, there are consistent complaints about the cleanliness of rooms, poor maintenance, and issues with amenities such as parking and breakfast not being included in the room rate.
- Proximity to the airport
- Comfortable beds
- Cleanliness of rooms
- Poor maintenance and issues with amenities
- 5/5
Very clean. The bed and pillows were very comfortable. Large room. Great price.
- 5/5
The room was very comfy, the staff was accommodating and the breakfast was great.
- 2/5
The lamp in our had no shade and the desk chair had seen better days years ago. Only one elevator was working.
- 4.5/5
It was close to airport and had shuttle.
- 4.5/5
It was close to airport and had shuttle.
- 4/5
Nice and clean hotel. Front desk lady needs customer service skills.
- 1/5
The sheets were dirty. It looked like blood spots. They were disgusting. We took pictures and showed front the desk. Got new sheets and put them on the bed. I would expect this from a different hotel but definitely wouldn’t expect this out of Hotel Indigo. Someone tried to get in our room at 3:00 am. Luckily the door was locked. Front desk did not show our room as booked.
- 4.5/5
Close to Marta. Friendly staff. For me, the mattress was a bit too firm.
- 5/5
One of my favorite Hotels to stay at, great hotel, great location and welcoming staff Needs better bartenders and better food selection
- 4/5
Very good
- 4.5/5
Close to Marta. Friendly staff. For me, the mattress was a bit too firm.
- 5/5
One of my favorite Hotels to stay at, great hotel, great location and welcoming staff Needs better bartenders and better food selection
- 2/5
Bugs, torn curtains, broken items
- 2/5
Bugs, torn curtains, broken items
- 3/5
The hotels, location and staff are really good. However, the furniture is old and breaking down had to have the desk chair changed out and the table itself was falling apart. I understand it’s supposedly under renovation, but that was the only thing that put any damper on the stay. Especially since I was trying to do work at the desk.
- 4/5
Property was clean and smells very nice ....spacious and comfortable room..Lots of channel options..Safe parking and entry into the hotel...excellent location for food and gas just 6 mins away from the hotel I didn't like that at check in the clerk asked for my card and ID...ran a charge told me to enter my pin with no explanation...to which I then had to ask is this for incidentals? and she replied yes... no further explanation to which I asked when will it be released and she then said 10 days...but I should not have had to ask .... perhaps it should have been noted at the point of confirmation additionally 150.00 is very high. Parking lot was safe but limited...also I was not told how to get out after turning in the key...had to walk all the way to front desk to ask and was then advised about the call button...lastly, the bath, shampoo conditioner really need a place in the shower and not on the counter. Inconveniences that could have made stay wonderful!!
- 4/5
Property was clean and smells very nice ....spacious and comfortable room..Lots of channel options..Safe parking and entry into the hotel...excellent location for food and gas just 6 mins away from the hotel I didn't like that at check in the clerk asked for my card and ID...ran a charge told me to enter my pin with no explanation...to which I then had to ask is this for incidentals? and she replied yes... no further explanation to which I asked when will it be released and she then said 10 days...but I should not have had to ask .... perhaps it should have been noted at the point of confirmation additionally 150.00 is very high. Parking lot was safe but limited...also I was not told how to get out after turning in the key...had to walk all the way to front desk to ask and was then advised about the call button...lastly, the bath, shampoo conditioner really need a place in the shower and not on the counter. Inconveniences that could have made stay wonderful!!
- 4/5
Very good
- 5/5
Exceptional
- 4/5
Very good
- 5/5
Exceptional
- 5/5
Awesome hotel
- 5/5
Great hotel, excellent for travel to airport, gran told style
- 5/5
Exceptional
- 5/5
Yes
- 4/5
Convenient and safe location , 10 minutes away from the airport. Fast and easy check in. They also serve breakfast which was great. And free shuttle to and from the airport.
- 1/5
Room clean staff rude i didnt like the behavior of your front desk people we were lied to by employees about our free breakfest food was given to the staff instead had to find breakfest ohrselves ended up ordering door dash for brunch i wasnt given a clear explanation on the room deposit 0
- 4/5
Very good
- 5/5
Room should have enough towels and rags to accommodate party that’s staying also not pleased with having to pay for parking that’s ridiculous.Other than that, stay was perfect
- 4/5
good location to use MARTA transport
- 4.5/5
Good hotel. Easy to reach on train from airport or city - 2min walk from the station (we were on 1night layover so great to be able to jump on train and be in city centre quickly and cheaply). Had free shuttle bus to the airport as well. Breakfast was decent. Price excellent for airport hotel.
- 5/5
Exceptional
- 4/5
Handy to get to and from the airport
- 0.5/5
Bad
- 4/5
I enjoyed the breakfast. I was frustrated that the ice machine on the 4th floor did not work
- 5/5
Nice place, clean rooms and staff was nice
- 4/5
Ice machine was not working on our floor.
- 4/5
Very good
- 5/5
Room Tissue paper
- 5/5
Tissue paper
- 4.5/5
Superb
- 5/5
The bar has a really nice ambiance. Business center was sufficient for my needs. Would recommend 100%
- 5/5
Not used
- 5/5
Everything was good if there is one thing I would say that’s negative is the shampoo,soap and conditioner does not smell good at all. It smelt like fingernail polish remover very unpleasant. I would look into a diff product line.
- 2.5/5
Location, no water in the room, very poor breakfast offer
- 5/5
Everything was good if there is one thing I would say that’s negative is the shampoo,soap and conditioner does not smell good at all. It smelt like fingernail polish remover very unpleasant. I would look into a diff product line.
- 2.5/5
Design and comfortable bedding Location, no water in the room, very poor breakfast offer
- 4/5
The dayshift shuttle service was excellent. He was courteous and professional and got me to the airport quickly. The night shift shuttle driver was a little scary, loud and less professional. I arrived late at night due to delays an a detour of my flight so I looking for a little kindness. The hotel was nice clean and the staff was friendly. Overall I enjoyed experience.
- 4/5
Staff was very nice. Kind of ehhh feeling that breakfast cost money but the food was good!
- 4/5
Conveniently close to the airport, clean and friendly staff
- 5/5
Exceptional
- 4/5
Close to the airport Looked dated. Not enough light in the room even with all the laps lit
- 4/5
Clean room and comfortable bed.
- 4/5
Clean room and comfortable bed.
- 5/5
Great hotel, clean and safe while being close to airport
- 5/5
Great hotel, clean and safe while being close to airport
- 5/5
Loved the shower and the bed was comfy
- 5/5
Loved the shower and the bed was comfy
- 5/5
Room was spotless and it was big and comfortable
- 5/5
Room was spotless and it was big and comfortable
- 4/5
Staff
- 4/5
Staff
- 3/5
Room Dated internet television services
- 4/5
Very lousy breakfast
- 4/5
Very lousy breakfast
- 4/5
Friendly staff and clean room
- 4/5
Friendly staff and clean room
- 4.5/5
Accessible easily either by free shuttle or transit in 10 minutes ride. Spacious bedroom. Friendly staffs. A little bit old
- 3/5
Snacks way over priced Snacks. Vending. Drink and candybar $15?
- 5/5
It was very nice and clean the staff was very friendly and welcoming I would definitely stay here again
- 5/5
It was very nice and clean the staff was very friendly and welcoming I would definitely stay here again
- 5/5
walkable from the College Park Marta, big rooms, comfortable
- 4/5
Clean room
- 4/5
Clean room
- 5/5
Courteous staff. Clean rooms. Restaurant onsite. Very nice server. Direct shuttle available to the airport.
- 5/5
Courteous staff. Clean rooms. Restaurant onsite. Very nice server. Direct shuttle available to the airport.
- 4/5
Room clean and spacious
- 4/5
Room clean and spacious
- 4/5
The shuttle to the airport only goes to the domestic terminal! You then need to take an airport shuttle to the international terminal- this takes over 30minutes… once you find it. The hotel shuttle driver and three airport staff gave us the wrong directions until finally some told us the correct way to go
- 4/5
The shuttle to the airport only goes to the domestic terminal! You then need to take an airport shuttle to the international terminal- this takes over 30minutes… once you find it. The hotel shuttle driver and three airport staff gave us the wrong directions until finally some told us the correct way to go
- 5/5
Absolutely Amazing
- 5/5
Absolutely Amazing
- 3/5
Staff was really helpful and pleasant. The bar and restaurant were nice with good food on a =very limited menu. parking was easy and accessible Construction, very dated furniture, room not as clean as it should be. airport and construction noise.
- 5/5
The Airport Shuttle was easy to find and the breakfast was great!
- 5/5
The Airport Shuttle was easy to find and the breakfast was great!
- 1/5
Not just the room feeling neglected, I MYSELF was instantly neglected! My room was paid for and I still didn’t get one til an hour and later. Sta
- 1/5
Not just the room feeling neglected, I MYSELF was instantly neglected! My room was paid for and I still didn’t get one til an hour and later. Sta
- 5/5
This place was in a wonderful location, close to the airport and restaurants. The rooms were clean and comfortable
- 5/5
This place was in a wonderful location, close to the airport and restaurants. The rooms were clean and comfortable
- 3/5
Smelly bed linen
- 3/5
The room is clearly outdated and worn. The sink kept stopping up and it is damaged. The TV remote was disgusting and broken on the back. The bed didn't look inviting. Paying for parking not mentioned while booking. There are high end hotels that dont charge $150 incidental fee for a room that clearly had issues.
- 5/5
Close to subway and airport
- 5/5
Close to subway and airport
- 2/5
My stay was a headache to say the least.
- 2/5
My stay was a headache to say the least.
- 5/5
Nice rooms, friendly staff, super close to the airport.
- 5/5
Nice rooms, friendly staff, super close to the airport.
- 5/5
I always enjoy my stay at Indigo, thanks to the spotless rooms that are meticulously maintained and the exceptionally friendly staff who are always attentive and welcoming. The rooms are consistently clean and comfortable, creating a relaxing environment. Its close proximity to the airport makes travel extremely convenient, saving time and hassle. I always feel safe and secure during my visits, which adds to the overall positive experience.
- 5/5
I always enjoy my stay at Indigo, thanks to the spotless rooms that are meticulously maintained and the exceptionally friendly staff who are always attentive and welcoming. The rooms are consistently clean and comfortable, creating a relaxing environment. Its close proximity to the airport makes travel extremely convenient, saving time and hassle. I always feel safe and secure during my visits, which adds to the overall positive experience.
- 0.5/5
Location The staff wasn’t very friendly. Called the front desk for extra towels she told me to come downstairs to get them. I have never experienced that before. The paint was chipped on the walls in the room and hallways. Furniture was wore out and old. The kitchen had limited options. When booking on Booking.com we should be notified when the hotel is under renovations. Would not recommend to anyone.
- 4/5
Comfortable bed. Quiet.
- 4/5
Comfortable bed. Quiet.
- 5/5
I really enjoyed my stay, it was peaceful and quiet, very clean. And comfortable. It was a peace of mind.
- 5/5
I really enjoyed my stay, it was peaceful and quiet, very clean. And comfortable. It was a peace of mind.
- 4.5/5
N/A
- 3.5/5
The location is convenient and accessible to all local businesses. Very close to airport, food and shopping. We were there at a time of hotel renovation so the noise in the morning was a little distracting. Hotel Front Desk staff were excellent throughout our stay making our stay a little more tolerable by relocating us to a different room which had some issues. Early morning renovations noise.
- 5/5
Whoever the night manager that worked on the morning of Nov 1st was an outstanding example of exceptional customer service and professional… he assisted me with a pain free checked and helped get an early shuttle so that I wouldn’t miss my early flight
- 5/5
Whoever the night manager that worked on the morning of Nov 1st was an outstanding example of exceptional customer service and professional… he assisted me with a pain free checked and helped get an early shuttle so that I wouldn’t miss my early flight
- 5/5
To airport
- 5/5
To airport
- 1/5
Front desk horrible. Not allow check in into the room that was reserved.
- 1/5
Front desk horrible. Not allow check in into the room that was reserved.
- 3.5/5
The bed was incredibly comfortable. I wish it was my bed at home. The room was spacious and the air conditioner wonderful and there were -so- many channels on the TV. Some of the hotel could use a fresh coat of paint. Other than that? Nothing.
- 5/5
room was superior. very clean in and around the property. unexpected bargain
- 5/5
room was superior. very clean in and around the property. unexpected bargain
- 3/5
Clean room. However I was charged the incidental hold and had to open an inquiry with my bank. Held my funds for 5 days and stated it was my bank. My bank stated the hold was from the hotel. Other than that it was good stay.
- 3/5
Clean room. However I was charged the incidental hold and had to open an inquiry with my bank. Held my funds for 5 days and stated it was my bank. My bank stated the hold was from the hotel. Other than that it was good stay.
- 4/5
Hotel is going through a remodel so not all services were available. Great location, easy access to Marta and airport. Staff was helpful rooms are showing signs of age but remodel should address that.
- 5/5
Very good and comfortable
- 5/5
Very good and comfortable
- 5/5
Nice
- 5/5
Nice
- 5/5
Loved this little hotel. Much better than my resort in Mexico
- 5/5
Loved this little hotel. Much better than my resort in Mexico
- 3/5
Staff were amazingly helpful and friendly, however the hotel itself compared to other hotels in the IHG chain felt dated and could do with investment. Also transport to the hotel from Atlanta Airport was confusing with no clear instructions on what to do to get to the hotel.
- 3/5
Staff were amazingly helpful and friendly, however the hotel itself compared to other hotels in the IHG chain felt dated and could do with investment. Also transport to the hotel from Atlanta Airport was confusing with no clear instructions on what to do to get to the hotel.
- 5/5
The overall experience was GREAT, we had flight issues and they were accommodating theough the whole ordeal!! Super awesome staff !! Definitely recommend!! Thanks for everything!!
- 5/5
The overall experience was GREAT, we had flight issues and they were accommodating theough the whole ordeal!! Super awesome staff !! Definitely recommend!! Thanks for everything!!
- 5/5
Close to airport and easybpaid parking
- 5/5
Close to airport and easybpaid parking
- 2/5
Needs updated. Breakfast should be included with the stay. Staff were very friendly.
- 2/5
Needs updated. Breakfast should be included with the stay. Staff were very friendly.
- 5/5
Love everything about it1
- 5/5
Love everything about it1
- 5/5
Comfortable room
- 5/5
Comfortable room
- 3/5
I expected a more updated hotel. Everything was pretty dated, especially for the price of the hotel.
- 3/5
I expected a more updated hotel. Everything was pretty dated, especially for the price of the hotel.
- 5/5
Clean
- 5/5
Clean
- 5/5
The staff were really nice and professional. N/a
- 1/5
Bad stay
- 1/5
Bad stay
- 1/5
Dirty room. Water all over the floor. $150 incidental fee that has not been returned. The room was $64 with.$95 parking. I only stayed over night to catch early flight. Not worth the money. Too much incidental fee. Dirty coffee maker
- 1/5
Dirty room. Water all over the floor. $150 incidental fee that has not been returned. The room was $64 with.$95 parking. I only stayed over night to catch early flight. Not worth the money. Too much incidental fee. Dirty coffee maker
- 5/5
A super comfortable airport hotel. Would stay again. Might need a lick of paint in places, but excellent for a rest.
- 5/5
A super comfortable airport hotel. Would stay again. Might need a lick of paint in places, but excellent for a rest.
- 5/5
Amazing service. Front desk let me check in early.
- 5/5
Amazing service. Front desk let me check in early.
- 5/5
Staff has been very friendly and helpful!
- 5/5
Staff has been very friendly and helpful!
- 5/5
Great location
- 5/5
Great location
- 5/5
I like that the staff woman Hoopie is always very helpful and understanding
- 5/5
I like that the staff woman Hoopie is always very helpful and understanding
- 1/5
Changes rooms 4 times before the stay even began… looked as if the place had been flooded. Smelled like old water and urine. Samuel and Brad were extremely helpful! They were actually the best part of the stay… the actual building was awful.
- 1/5
Changes rooms 4 times before the stay even began… looked as if the place had been flooded. Smelled like old water and urine. Samuel and Brad were extremely helpful! They were actually the best part of the stay… the actual building was awful.
- 1/5
Location was suitable for my needs. The staff watch you like a hawk. As if you’re a thief and not a guest. I paid for vehicle parking. Upon payment you fill out a form with your vehicle description and they give you a slip to place in your window. Upon checking in I did not place the slip into my car window due to me having many bags to carry upstairs (BUT THEY HAVE THE DESCRIPTION OF MY VEHICLE ON FILE). Upon me checking out later that night(not a full 24hrs) as I was exiting the building walking to my car (ALREADY IN THE PARKING LOT) security comes rushing out of the door telling me how he had called a tow truck to tow my car. So wait…#1 I paid for parking (that’s the only way you can get into the gate) #2 The staff was too lazy to check the record they have on file that states clearly the description of my vehicle. #3 I was already at my car LEAVING when security came out to issue his threat. So why the aggression over something that could be so easily resolved ? That type of aggression is how people get hurt. I will never to return to this hotel.
- 5/5
Need a last mins stay after a missed flight connection, we had our puppy with us. The hotel had shuttle service to and from the airport was convenient clean quiet and even had a buffet breakfast available. Definitely recommend if ever in the Atlanta area!
- 5/5
Need a last mins stay after a missed flight connection, we had our puppy with us. The hotel had shuttle service to and from the airport was convenient clean quiet and even had a buffet breakfast available. Definitely recommend if ever in the Atlanta area!
- 5/5
Exactly what is expected for a budget hotel airport. Service was fine, though I didn't spend a ton of time on property. The front desk was especially helpful, as I dropped off our bags before and after our stay.
- 5/5
Exactly what is expected for a budget hotel airport. Service was fine, though I didn't spend a ton of time on property. The front desk was especially helpful, as I dropped off our bags before and after our stay.
- 1.5/5
No comp breakfast for the guess you either needed a voucher or had to pay.
- 5/5
Great stay. Very close to everything
- 5/5
Great stay. Very close to everything
- 5/5
Just so close to arena and plenty of bars and restaurants
- 1/5
Terrible. Will never go back.
- 1/5
Terrible. Will never go back.
- 3/5
I get it was 3pm when I left but they had just starting cleaning service on this floor. Great service would have been to return the day and extra charges. Expectation not met
- 3/5
I get it was 3pm when I left but they had just starting cleaning service on this floor. Great service would have been to return the day and extra charges. Expectation not met
- 4/5
It was great, great location, nice staff
- 4/5
It was great, great location, nice staff
- 1/5
I knew it might be bad when I got in the elevator and the walls were dirty. We got in late, and just made do for one night to catch an early morning flight. We barricaded the door with a chair and a table because the lock did not work. The grounds outside also had trash here and there. Completely overwhelmed because this is a premium brand hotel, and it was filthy. I did go to the desk to talk with them because I did not want to be charged for the rusted lampshade that disintegrated in my hand. The exact quote from the front desk was, "Yes, this hotel is 15 years old and due for upgrade. You may find some other things too." I would recommend you NOT staying here.
- 1/5
I knew it might be bad when I got in the elevator and the walls were dirty. We got in late, and just made do for one night to catch an early morning flight. We barricaded the door with a chair and a table because the lock did not work. The grounds outside also had trash here and there. Completely overwhelmed because this is a premium brand hotel, and it was filthy. I did go to the desk to talk with them because I did not want to be charged for the rusted lampshade that disintegrated in my hand. The exact quote from the front desk was, "Yes, this hotel is 15 years old and due for upgrade. You may find some other things too." I would recommend you NOT staying here.
- 3/5
Our first night was bad because our A/C united was leaking into our room and I had t get up throughout the night to replace the towels I was using to absorb the water. I requested another room but, I was told there weren't any rooms available. We moved to another room on the following day.
- 3/5
Our first night was bad because our A/C united was leaking into our room and I had t get up throughout the night to replace the towels I was using to absorb the water. I requested another room but, I was told there weren't any rooms available. We moved to another room on the following day.
- 1/5
They took my money to book but when I arrive they stated I couldn’t check in wouldn’t issue me a refund until I got in touch with Expedia.
- 1/5
They took my money to book but when I arrive they stated I couldn’t check in wouldn’t issue me a refund until I got in touch with Expedia.
- 5/5
Great Hotel Will Stay Again
- 5/5
Great Hotel Will Stay Again
- 3/5
I stay here twice a year for the convenience. Itis a short walk to the MARTA to get downtown. There are a few good food options nearby and the hotel has a restaurant, but i have never eaten there. They also have a bar. The rooms are basic and relatively clean. I have never had any problems. The gym could have more options.
- 3/5
I stay here twice a year for the convenience. Itis a short walk to the MARTA to get downtown. There are a few good food options nearby and the hotel has a restaurant, but i have never eaten there. They also have a bar. The rooms are basic and relatively clean. I have never had any problems. The gym could have more options.
- 5/5
The hotel was clean, location was convenient to everything we needed access to and the accommodations were very nice
- 5/5
The hotel was clean, location was convenient to everything we needed access to and the accommodations were very nice
- 1/5
Ordered room with one king bed ended up in a double room
- 1/5
Ordered room with one king bed ended up in a double room
- 5/5
Walking distance from the Marta for a concert, enjoyable experience, very nice staff
- 5/5
Walking distance from the Marta for a concert, enjoyable experience, very nice staff
- 4/5
the IHG are always the last customers to be picked up on the afternoon shift from the airport. I stay at Indigo when I frequent Atlanta. This time we waited almost and hour 55 minutes to be exact. Last time 45. Not cool.
- 4/5
the IHG are always the last customers to be picked up on the afternoon shift from the airport. I stay at Indigo when I frequent Atlanta. This time we waited almost and hour 55 minutes to be exact. Last time 45. Not cool.
- 5/5
Staff was super nice
- 5/5
Staff was super nice
- 3/5
The location is quiet and appeared to be safe. However, they still need to have security guards front & center. I don't understand the need for charging a 150.00 upfront deposit if a credit card is already on file for use if needed. For the daily room rate you'd think each room would have a microwave instead of one per floor. It would be helpful if guest are told at check-in about the lack of room service as it relates to ordering food and the 150.00 deposit fee. Overall, the decor is very soothing and attractive and the staff members are very friendly
- 3/5
The location is quiet and appeared to be safe. However, they still need to have security guards front & center. I don't understand the need for charging a 150.00 upfront deposit if a credit card is already on file for use if needed. For the daily room rate you'd think each room would have a microwave instead of one per floor. It would be helpful if guest are told at check-in about the lack of room service as it relates to ordering food and the 150.00 deposit fee. Overall, the decor is very soothing and attractive and the staff members are very friendly
- 4/5
Overall nice place to stay . Only small thing is my cousin left her brand new boots at the hotel . Called back and was told they didn’t see the boots at the front desk or room . So that sucked
- 4/5
Overall nice place to stay . Only small thing is my cousin left her brand new boots at the hotel . Called back and was told they didn’t see the boots at the front desk or room . So that sucked
- 1/5
My experience at this hotel was poor. The woman at the front desk was very dry and didn’t explain additional fees that were added. Prompting me to clarify things which should have been addressed while checking in. Our first room th wait conditioner was leaking terribly. We switched to another room and the curtain had holes, spider webs by the bases of the beds, the shower was so filthy we had to wear our sandals while taking a shower! I’ve never been in a more filthy hotel. I would not recommend this hotel unless you’re there less than 24 hours. Anything longer you’ll probably catch staphylococcus aureus!
- 1/5
My experience at this hotel was poor. The woman at the front desk was very dry and didn’t explain additional fees that were added. Prompting me to clarify things which should have been addressed while checking in. Our first room th wait conditioner was leaking terribly. We switched to another room and the curtain had holes, spider webs by the bases of the beds, the shower was so filthy we had to wear our sandals while taking a shower! I’ve never been in a more filthy hotel. I would not recommend this hotel unless you’re there less than 24 hours. Anything longer you’ll probably catch staphylococcus aureus!
- 4/5
Large, clean room.
- 4/5
Large, clean room.
- 3/5
Check in was awful.
- 3/5
Check in was awful.
- 4/5
I booked through Travelocity after missing my flight connection due to flight diversion. When I arrived at the hotel, it seemed Travelocity and hotel systems weren’t synced, and the hotel was fully booked. Simone at the desk didn’t miss a beat though, was kind, called some sister properties on my behalf, and persisted in finding me a room to rest for a bit after a harrying travel day. A happy ending, and a great example of committed customer service!
- 4/5
I booked through Travelocity after missing my flight connection due to flight diversion. When I arrived at the hotel, it seemed Travelocity and hotel systems weren’t synced, and the hotel was fully booked. Simone at the desk didn’t miss a beat though, was kind, called some sister properties on my behalf, and persisted in finding me a room to rest for a bit after a harrying travel day. A happy ending, and a great example of committed customer service!
- 4/5
Tbd
- 4/5
Tbd
- 5/5
The room and staff were great!
- 5/5
The room and staff were great!
- 4/5
The staff made you feel welcome always a friendly greeting
- 4/5
The staff made you feel welcome always a friendly greeting
- 1/5
The morning check out attendant blasted Christian music and didn’t greet us or say thanks for staying.
- 1/5
The morning check out attendant blasted Christian music and didn’t greet us or say thanks for staying.
- 4/5
Great staff and very convenient to the airport and highways. College Park had cute little restaurants walking distance from the hotel. My room smelled a little weird but I notified the staff and they offered options. Not a showstopper.
- 4/5
Great staff and very convenient to the airport and highways. College Park had cute little restaurants walking distance from the hotel. My room smelled a little weird but I notified the staff and they offered options. Not a showstopper.
- 1/5
The room was not up to par. The hallways were hot as if there was no air conditioning, we had 2 guest with 1 wash rag. Windows were dirty. Curtains looked as if they had been eaten by moths. We were woken up to a knock at the door around 11 pm, and when I called the front desk to ask for security to come to my floor, I was told that management knocked on my door to let me know there was bugs in the hallway outside my door. The front desk staff was very unfriendly. Upon check out the staff couldn’t be bothered to hang up their cell phone to check us out. The bar was understaffed, waited 20 minutes for 2 beers which they charged me 20 bucks for.
- 1/5
The room was not up to par. The hallways were hot as if there was no air conditioning, we had 2 guest with 1 wash rag. Windows were dirty. Curtains looked as if they had been eaten by moths. We were woken up to a knock at the door around 11 pm, and when I called the front desk to ask for security to come to my floor, I was told that management knocked on my door to let me know there was bugs in the hallway outside my door. The front desk staff was very unfriendly. Upon check out the staff couldn’t be bothered to hang up their cell phone to check us out. The bar was understaffed, waited 20 minutes for 2 beers which they charged me 20 bucks for.
- 5/5
They just need to have complimentary breakfast for all guest sk that everyone can benefit from their stay.
- 5/5
They just need to have complimentary breakfast for all guest sk that everyone can benefit from their stay.
- 5/5
Everything was excellent
- 5/5
Everything was excellent
- 4/5
It was amazing
- 4/5
It was amazing
- 5/5
Great!!
- 5/5
Great!!
- 5/5
Friendly staff members at check-in. Really nice.
- 5/5
Friendly staff members at check-in. Really nice.
- 5/5
Good property w the close proximity to the hotel
- 5/5
Good property w the close proximity to the hotel
- 5/5
Close to ATL international airpo
- 5/5
Close to ATL international airpo
- 5/5
Everyone was such a delight!
- 5/5
Everyone was such a delight!
- 5/5
Great location and clean room
- 5/5
Great location and clean room
- 5/5
We arrived late after missing our flight, and the agent was helpful and efficient.
- 5/5
Perfect. One night stay, an early plane. Even the shuttle was perfect.
- 3/5
The room wasn’t good and had problems with my keys
- 5/5
Convenient to airport and clean. Easy to use shuttle.
- 5/5
N/A
- 5/5
Clean hotel close to airport.
- 5/5
Excellent property! The staff was amazing & I loved my room. The building was quiet & secure.
- 3/5
The king size bed was very comfortable. The staff was disinterested
- 5/5
Smooth overnight before flight.
- 5/5
Great place to stay but I hate paying for parking. However$14 wasn’t too bad. Nice bar/lounge inside. Didn’t get a chance to eat there because our flight was 6 AM but breakfast pricing seemed reasonable and other guests told me food was good Neighbor had a lot of empty houses but seems to be coming back. Large fence around parking lot to protect cars. Also, had 24 hour shuttle to airport
- 5/5
Extremely nice and quiet
- 5/5
Security sitting in front of hotel was a good thing but felt strange. Room needs to be upgraded. Toilet handle fell off. At least I know how to fix a toilet phalange.
- 5/5
Good location, friendly front desk agent, provides airport shuttle, but driver did have an attitude for our early morning drop off. Spacious rooms and has a restaurant onsite but ate at a nearby restaurant
- 3/5
Close to the airport. Very clean. Old furnitures, like pealing chair.
- 4/5
Not sure about the surrounding area.
- 5/5
My favorite spot. Close to the airport
- 3/5
This hotel was fine for one night stay after landing late at night. The staff was helpful, and calling for the airport shuttle was easy. The walls are EXTREMELY thin, making the hotel very noisy. I needed my white noise app and ear plugs to drown out the telephone conversation in the next room as well as hallway noise. I found a pink hair that was not mine on the shower wall, but the room was otherwise clean.
- 2/5
- 4/5
It was amazing
- 1/5
Received a message saying my review can't be accepted. The reasons were based on mentioning price, using profanity, or saying private info. None of those applied so I'll take it that if it is not liked it will be rejected. Really nice!
- 2/5
However, there was a computer malfunction that sent several guests, including myself, to already occupied rooms, obviously scaring the current guests and further inconveniencing wary, stranded travelers. The clerk fixed everything in stride, all alone and cheerfully, but Indigo could do better! - incoming storm? Call in extra staff! One occupied room? Recycle the software or something so only the first snafu happens
- 3/5
the stay was super short, just for a few hours during an overnight layover flight…. was decent for the little bit we saw
- 5/5
Easy check in, very nice Hotel.
- 4/5
Free parking, but alert the hotel for a parking permit to place in car window.
- 4/5
Everything was pretty good except it states laundry on the website but it is send out only. I thought they had a self laundry facility. Also, the shower wasn’t very clean it had hair and other materials left from the previous person who stayed in my room.
- 5/5
Great place, convenient to lots of places to eat & friendly employees
- 5/5
Nice
- 5/5
Love it
- 5/5
I am a repeat customer here. It's always a great stay with friendly staff. The only complaint is that during our 3-night stay, we didn't have housekeeping come by the room.
- 5/5
Great place to stay if you missed a flight
- 5/5
Excellent place
- 1/5
You reserved a room and there was no room available
- 2/5
Also, the flooring was peeling up in the room. Have stayed at other Hotel Indig’s and this one is not up to the standards.
- 5/5
Good clean rooms nice place
- 2/5
Very Close to airport. Hotel website leads you to believe you can pay to park while flying out, however you can only do so on certain days of the week now. We parked here on a previous trip and we’re happy because the have a gated parking lot - felt safe leaving it there. Nowhere on site listed there were now specific days you couldn’t leave your car. However, we used Park n Fly and it worked out. Probably would have stayed somewhere nicer if we had known we couldn’t leave our car there.
- 5/5
Busy hotel and a lot of loud people an noises in hallway
- 5/5
The gentleman checking us in was very professional and pleasant. The room was comfortable. Only complaint is that the bathroom floor was very dirty.
- 5/5
I would recommend this hotel!
- 5/5
The check in process was quick and easy. The Staff was awesome! This property is in a great location. I will definitely stay here again.
- 4/5
All in all it was a good stay. I would go back.
- 3/5
They put me on a room below the gym, where peoplw started dropping weights on the floor that sounded like the roof was coming down at 730am.
- 5/5
I didnt see the value in paying $12.95 for a cafeteria food breakfast that used to be complimentary, but I know most hotels have gone this route.
- 1/5
The property I feel was not safe traffic wise front at the hotel
- 5/5
The bed was super comfortable. I don’t do well on hard mattresses and was very pleased with the softness. Staff was friendly, room was clean and quiet.
- 3/5
The Indigo is very nice hotel with very accommodating staff. The room was comfortable and very clean. The dining area closed relatively early.
- 2/5
Guests a few doors down entered their room and someone else’s luggage was there! Would not recommend this hotel