Hilton Garden Inn Atlanta Airport/Millenium Center

Needed a decently priced place to stay for an overnight trip. This was perfect. Clean, affordable and not too far from the city.

Very clean room, and great amenities.

24h airport shuttle

The facility is older and kinda worn down. We found a dirty sock in the couch and the indoor pool was ice cold. The person who checked us in couldn’t be bothered to look up from his laptop and mumbled so badly that I couldn’t understand half of what he said. We were also charged about $20 more than what Expedia said we would be charged. The hotel is also in a super sketchy area. Keep your vehicle locked and don’t leave any valuables in it.

Great location close to the airport and highways for easy access

Thanks for the Georgian hospitality.

Very nice and clean place. The front desk staff are super friendly, helpful and very customer oriented. Thank you all

The hotel was under construction so they did the best they could for check in and check out. Pickup to the airport was very crowed but on time.

It was a

Nice location. Being renovated and was startled by painters on the 6th floor outside my window.

Great shuttle service to the airport every 30 mins. Room was alright. There was a fee for parking overnight.

Stayed here in a pinch when a flight was cancelled. The beds were clean but the hotel needs to be updated and the room felt musty.

Housekeeping did not do a great job cleaning the room. Hotel should have complimentary breakfast.

Dirty carpet and very outdated

Terrible

Room was not that clean. The bed was uncomfortable with flat pillows.

The Rooms were very big and spacious while being very clean nice size TVs in both room the staff went above and beyond to help us with anything we needed the breakfast was the bomb so was Dinner and the shuttle bus driver was amazing 10 out of 10

This is a good hotel for airport traveling. Moderate amenities, not too close to shopping and dining. Average Hilton property but needs to be refreshed

The staff here are all excellent. They have great customer service skills and go way beyond for you. I will definitely stay here again

Everything NOTHING

The staff was professional, helpful, kind, and courteous. This will be my go to hotel whenever I come to stay in Atlanta. And the food in the restaurant is absolutely scrumptious from breakfast to dinner.

I had 2 rooms at this facility. Room 161 the water was cold in the sink was very cold . The second room 613 was issued to me & another couple . The guys Timothy tries to be helpful . The guy that’s high or very sleepy seems to not knowing what the was doing and the high guy was not helpful at all .

The staff was friendly. Rooms very clean even with the construction and the rooms were very comfortable

Superb

Could use some maintenance. You can hear everything out in the hall all night long.

i stayed for 6nights and no one came to service the room even after calling .. i had to neg for towels and and the only reason she gave to me after saying i can only have 1 is because i told her i’ve been here for 5 days and i don’t have towels to wash my body NEVER coming back to Atlanta

Clean room, Staff

Refrigerator noisy!

Comfortable and clean.

Bed was a little hard

Everything Bed was a little hard

The hotel was lovely. The room was clean and well-maintained. The staff was pleasant, knowledgeable, and extremely helpful. The parking was nice and accommodating.

Good

Don’t like the fact you have to pay 18.00 a night to park

Enjoyed our stay!

thank you so much for my stay and all the staff were so kind and eager ti help.

Great time I should stayed longer

The staff provided outstanding customer service and made sure all of my needs were taken care of throughout my stay. A special thank you to Ms. Bridget and Ms. Barbara for providing superb customer service. They were both professional, friendly, attentive, and truly made my stay even more enjoyable with their kindness and positive attitudes. Their dedication to excellent hospitality did not go unnoticed. The room was spacious, quiet, and well-maintained, with very comfortable beds and great amenities. I also appreciated the convenient location, which made traveling and dining nearby very easy. Overall, I had a wonderful experience and would definitely stay here again. I highly recommend this hotel to anyone looking for a relaxing and professional stay.

Great room , Helpful staff,very clean great area

I liked the fountains. My grandson totally enjoyed the pool. The rooms were clean. The staff was great.

I’d like the outside fountain the water fountain was very unique and beautiful. I like everything no complaints.

Clean room

Pleasant

I was also disappointed that there was no continental breakfast, and the paid parking fee was not disclosed until after entering the parking lot. By the time parking and breakfast costs are added in, the total price is comparable to staying at a more updated hotel with better amenities included. Overall, the experience was average at best. It's better than a motel but ends there.

The shower did not work. It was either cold or hot. No mix. So, I couldn’t take a shower. That seems wrong to me. The mattress needs to be replaced. It was really saggy and lumpy.

My first time ever staying there and it was very nice and clean I’m planning on coming back again

It was nice & clean.The staff was friendly.

It was nice & clean.The staff was friendly.

Everything was awesome except the fitted sheet had someone hair on it. I was sent sheets up to the room.

It was ok. Not bad. Just work being done around the outside that was not ideal.

Room was great. I was pleased and the staff was very helpful.

breakfast should be free

Great!!!!! it smells so good in the Lobby. I was able to check in a little earlier because I had a very early fight. Had a great nite cap at the bar and an amazingly great red velvet waffle. I definitely would go back when I am in the ATL.

good.......

This is one of the best hotels that I have stayed in in Atlanta for right now as I was traveling, and I would recommend this hotel to anyone who’s traveling and laying over for rest a comfort, the cleanliness the people everything was top notch. Rome was clean. breakfast was beautiful parking and staff was Safe. I felt real safe in the establishment.

Everything was great from check in to check out

Very friendly staff, easy check in, room was very comfortable and clean. Shuttle service was quick and easy. Highly recommend.

Great location, front desk staff was very friendly and helpful, easy and quick check-in, the food was good and the drinks as well. Bed was very nice and room was super clean. The exterior appearance needs some attention to the flower beds, mulching, first impressions is an expectation of what to expect from the inside. But would definitely stay here again.

Plus the staff were all very friendly and had great suggestions for things to do for Cinqo de mayo!

Parking was fine. You have to pay for breakfast. A lot of things are under construction. Pool closed.

Nice hotel but had to pay for parking which was a negative.

Very nice place to stay

Staff was very pleasant

Staff was very pleasant

The staff was great and very helpful. Our room was by the training area on the first floor. Meaning loud talking out our door early in the morning. Our refrigerator was broken, leaking water and made a crazy sound all through the night. Beautiful area and clean.

The staff was great and very helpful. Our room was by the training area on the first floor. Meaning loud talking out our door early in the morning. Our refrigerator was broken, leaking water and made a crazy sound all through the night. Beautiful area and clean.

Exceptional

We had a very comfortable stay there and are all around happy :) I wish the water in the pool was a bit warmer

Bl

Bl

Seemed like everything was a bit rundown and the pool was out of service but didn’t loook like it was being fixed, just cordon off and drained.

Seemed like everything was a bit rundown and the pool was out of service but didn’t loook like it was being fixed, just cordon off and drained.

Bridget at the front desk was amazing. Everyone there was very nice and helpful. I appreciate them making my first trip to Atlanta a comfortable one.

Bridget at the front desk was amazing. Everyone there was very nice and helpful. I appreciate them making my first trip to Atlanta a comfortable one.

Staff were all amazing ! Beautiful hotel will definitely come back to stay

Staff were all amazing ! Beautiful hotel will definitely come back to stay

A nice hotel to stay at.

A nice hotel to stay at.

Staff was very kind and professional. We would stay here again. Wish they informed us of pool closure beforehand but we had a great time

Staff was very kind and professional. We would stay here again. Wish they informed us of pool closure beforehand but we had a great time

Don't eat breakfast parking was great

Don't eat breakfast parking was great

They refused to give me a receipt. i request again, please send it to me at [email protected]

They refused to give me a receipt. i request again, please send it to me at [email protected]

This venue was very clean and the staff were very hospitable and helpful.

This venue was very clean and the staff were very hospitable and helpful.

Nice on-site restaurant; friendly staff, clean.

Nice on-site restaurant; friendly staff, clean.

Staff was friendly. The room could have been cleaner and some repairs are needed. There were some lights that didn’t work, sticky spots on the carpet, and the door deadbolt did not line up with the striker. The back of the bathroom door had smears and drop marks dried on it. The pool area was very dirty. The airport shuttle was convenient however it was 10 minutes late.

Staff was friendly. The room could have been cleaner and some repairs are needed. There were some lights that didn’t work, sticky spots on the carpet, and the door deadbolt did not line up with the striker. The back of the bathroom door had smears and drop marks dried on it. The pool area was very dirty. The airport shuttle was convenient however it was 10 minutes late.

I disagree that the guest has to pay for the parking lot

I disagree that the guest has to pay for the parking lot

Bad

Exceptional

Parking was great

Parking was great

ordered it. The other nicer places offerer free breakfast. Staff was pleasent. Parking was ok. Would not go back or send anyone there. Thank you. I got spoiled with the Parris Island one so i assumed it would be that way here wrong an the closest pool they couldn't swim.

ordered it. The other nicer places offerer free breakfast. Staff was pleasent. Parking was ok. Would not go back or send anyone there. Thank you. I got spoiled with the Parris Island one so i assumed it would be that way here wrong an the closest pool they couldn't swim.

The accommodations themselves were fantastic. Our room was spacious, spotless, and provided a much more relaxing environment than the cramped rooms you often find directly on the Strip. My kids had a blast at the pool, which was a major highlight for them. We truly appreciated the hospitality and the extra space. We will definitely be back!

The accommodations themselves were fantastic. Our room was spacious, spotless, and provided a much more relaxing environment than the cramped rooms you often find directly on the Strip. My kids had a blast at the pool, which was a major highlight for them. We truly appreciated the hospitality and the extra space. We will definitely be back!

No early check in available. Noisy construction work going on. Air conditioning unit rattles. Tap in shower broken.

No early check in available. Noisy construction work going on. Air conditioning unit rattles. Tap in shower broken.

Rooms were clean. The staff was not the most welcoming. Food looked okay but the prices were outrageous on top of already having to pay to park which is another $18 a day, that I was not informed of until the day prior to our trip. As far as breakfast $16-18 for each person's breakfast was crazy especially when I had 3 children who do not eat adult portions. They are doing a lot of renovations but I do not know who in there right might thought it was safe to PAINT the pool with no precautions, or grips on the steps of the pool. The steps going into the pool were slick. I almost fell and then my husband actually did fall and hitting his back all the way down into the pool. My husband told the front desk. All they did was notify maintenance. Nobody ever checked back on him, we are following up with doctors because he is still in pain. I was also not happy being woken up in the early hours of the morning to Police banging on the door a few rooms down from ours, which then woke up my small children.

Rooms were clean. The staff was not the most welcoming. Food looked okay but the prices were outrageous on top of already having to pay to park which is another $18 a day, that I was not informed of until the day prior to our trip. As far as breakfast $16-18 for each person's breakfast was crazy especially when I had 3 children who do not eat adult portions. They are doing a lot of renovations but I do not know who in there right might thought it was safe to PAINT the pool with no precautions, or grips on the steps of the pool. The steps going into the pool were slick. I almost fell and then my husband actually did fall and hitting his back all the way down into the pool. My husband told the front desk. All they did was notify maintenance. Nobody ever checked back on him, we are following up with doctors because he is still in pain. I was also not happy being woken up in the early hours of the morning to Police banging on the door a few rooms down from ours, which then woke up my small children.

The rooms are clean. I dint like that we had to pay for parking

The rooms are clean. I dint like that we had to pay for parking

Nice and clean

Nice and clean

Very pleasant staff. Great stay.

Very pleasant staff. Great stay.

Big rooms. Very clean.

Big rooms. Very clean.

good stay!

good stay!

Clean Nothing

Clean Nothing

Sadly, I needed to use the hairdryer and it was the most disgusting dryer I’ve seen. It was sticky, hair stuck to it and I didn’t end up using it. A hairdryer that unclean made me question the cleanliness of the room in general. Also, clearly a pet(dog) had been in the room because it smelled like a dog. Unfortunately, I will not be returning.

Sadly, I needed to use the hairdryer and it was the most disgusting dryer I’ve seen. It was sticky, hair stuck to it and I didn’t end up using it. A hairdryer that unclean made me question the cleanliness of the room in general. Also, clearly a pet(dog) had been in the room because it smelled like a dog. Unfortunately, I will not be returning.

Staff was very friendly. Clean room. Not enough pillows/towels for a 2 queen bed room. Staff does not have access to pillows/towels etc after a certain time. Otherwise a very nice hotel.

Staff was very friendly. Clean room. Not enough pillows/towels for a 2 queen bed room. Staff does not have access to pillows/towels etc after a certain time. Otherwise a very nice hotel.

Hotel staff are the best staff I’ve experienced with a hotel while In Atlanta. They all have positive attitude and greet you with genuine, warm welcome. They also text throughout my day to ensure everything’s OK.

Hotel staff are the best staff I’ve experienced with a hotel while In Atlanta. They all have positive attitude and greet you with genuine, warm welcome. They also text throughout my day to ensure everything’s OK.

Everything was great.

Everything was great.

It was OK

It was OK

Property was undergoing renovation so a lot of upheaval, but ok. No cream or creamer for coffee in room.

Property was undergoing renovation so a lot of upheaval, but ok. No cream or creamer for coffee in room.

Exceptional

Inadequate lighting in the room, no mirror in bathroom, uncomfortable seating in the lobby and restaurant, inadequate food choices, dishwasher broke so I couldn't get a proper wine glass - just plastic takeaways. Elevator was broken, inadequate information for taking the airport shuttle.

Inadequate lighting in the room, no mirror in bathroom, uncomfortable seating in the lobby and restaurant, inadequate food choices, dishwasher broke so I couldn't get a proper wine glass - just plastic takeaways. Elevator was broken, inadequate information for taking the airport shuttle.

Construction being done. Difficult to get in main entrance. No breakfast for guests. Over charge for breakfast. Too expensive.

Construction being done. Difficult to get in main entrance. No breakfast for guests. Over charge for breakfast. Too expensive.

Superb

Overall a good spot to stay

Overall a good spot to stay

Very pleasant staff

Very pleasant staff

They were out of coffee at 7am

They were out of coffee at 7am

The staff was very hospitable and helpful.

The staff was very hospitable and helpful.

Room smelled, asked for extra towels never received didnt find out about renovations until after i booked

Room smelled, asked for extra towels never received didnt find out about renovations until after i booked

Pool was closed unfortunately even it being a indoor pool in Dec.

Pool was closed unfortunately even it being a indoor pool in Dec.

I didn't have breakfast there or go to the bar.

I didn't have breakfast there or go to the bar.

It’s a great place my 5 time staying there Nothing

It’s a great place my 5 time staying there Nothing

The primary issue was the lack of communication and hospitality. My family and I were asked to wait by the front desk for approximately 30 minutes while the staff coordinated a solution, yet we were never offered an apology for the inconvenience. The indifference shown by the staff made an already frustrating situation much worse. I expected the high standard of service typically associated with the Hilton brand. Unfortunately, based on this experience, I will be reconsidering my future bookings with this chain.

The primary issue was the lack of communication and hospitality. My family and I were asked to wait by the front desk for approximately 30 minutes while the staff coordinated a solution, yet we were never offered an apology for the inconvenience. The indifference shown by the staff made an already frustrating situation much worse. I expected the high standard of service typically associated with the Hilton brand. Unfortunately, based on this experience, I will be reconsidering my future bookings with this chain.

Proximity to airport Bathroom could have been cleaner

Proximity to airport Bathroom could have been cleaner

Good

Arrived late at night but check in was very easy... front desk staff was helpful and very pleasant! The room had a slight odor but a little carpet freshener would help that! Overall room was nice and comfortable, i would stay again!

Arrived late at night but check in was very easy... front desk staff was helpful and very pleasant! The room had a slight odor but a little carpet freshener would help that! Overall room was nice and comfortable, i would stay again!

Very comfortable beds, hot shower, pool. The rate was greatly discounted due to lobby and first floor renovation The carpet in our room was dirty

Very comfortable beds, hot shower, pool. The rate was greatly discounted due to lobby and first floor renovation The carpet in our room was dirty

Why do I have to pay to park in the Hotel parking lot when I’m paying to stay there

Why do I have to pay to park in the Hotel parking lot when I’m paying to stay there

Stay somewhere else. They advertise free parking and breakfast but will charge for both. My $80 room ended up being around 150 with all the hidden charges.

Stay somewhere else. They advertise free parking and breakfast but will charge for both. My $80 room ended up being around 150 with all the hidden charges.

Cannot contact anyone at the hotel property

Cannot contact anyone at the hotel property

Surprise $18 parking fee.

Surprise $18 parking fee.

The place was good. But the hotel was seemingly under construction or renovation as there was drilling and hammering from 10am to 6pm.. it was not cool, and no one said anything it was just so noisy.

The place was good. But the hotel was seemingly under construction or renovation as there was drilling and hammering from 10am to 6pm.. it was not cool, and no one said anything it was just so noisy.

Clean rooms and friendly staff ! Will definitely rebook with them !

Clean rooms and friendly staff ! Will definitely rebook with them !

The room was not what I was expecting from what was advertised. The room I selected was said to sleep 6 people with double beds and a pull out mattress. I was given a king and pull out mattress.

The room was not what I was expecting from what was advertised. The room I selected was said to sleep 6 people with double beds and a pull out mattress. I was given a king and pull out mattress.

The property was under construction so I couldn’t use most of the amenities. Ceiling was cracked and leaking sewage water from above in the bathroom , lamps in the room was broken and inoperable, phone in the room was not working and the a/c heater unit would not cut off resulting in prolonged uncomfortable temperatures

The property was under construction so I couldn’t use most of the amenities. Ceiling was cracked and leaking sewage water from above in the bathroom , lamps in the room was broken and inoperable, phone in the room was not working and the a/c heater unit would not cut off resulting in prolonged uncomfortable temperatures

Ceiling had a leak in it and sewage water was dripping all over the toilet, heater/ac unit was malfunctioning and improperly displayed the temps and the room phone did not work at all. The lamp also appears to be damaged and did not work either. These rooms need serious maintenance.

Ceiling had a leak in it and sewage water was dripping all over the toilet, heater/ac unit was malfunctioning and improperly displayed the temps and the room phone did not work at all. The lamp also appears to be damaged and did not work either. These rooms need serious maintenance.

It was not up to hilton standards at all.

It was not up to hilton standards at all.

Outlet in the bathroom did not work. Airport shuttle was timely. Long term parking is $18/day.

Outlet in the bathroom did not work. Airport shuttle was timely. Long term parking is $18/day.

The staff was extremely friendly and helpful.

The staff was extremely friendly and helpful.

Yes

Yes

Loved the Airport shuttle and the helpfulness of the staff!

Loved the Airport shuttle and the helpfulness of the staff!

Room attendant never came to clean our room for the whole 4 days we stayed we had to call for clean towels. No change of linen sheets for 4 days.

Room attendant never came to clean our room for the whole 4 days we stayed we had to call for clean towels. No change of linen sheets for 4 days.

It was a mess. Everything.

It was a mess. Everything.

Hotel was under construction so there was no sleeping in. Very loud construction work being done right by our room starting early morning.

Hotel was under construction so there was no sleeping in. Very loud construction work being done right by our room starting early morning.

Very convienient to the airport with a free shuttle. The hotel is undergoing a renovation of the public rooms, which is not a negative as it really needs updating. Hopefully they will do the individual rooms as well since they are very worn and dated. However, it was very clean and even though the restaurant was a make-shift confrence room for the time being, the food, while very limited, was excellent and the staff member in the restaurant was wonderful and sweet.

Very convienient to the airport with a free shuttle. The hotel is undergoing a renovation of the public rooms, which is not a negative as it really needs updating. Hopefully they will do the individual rooms as well since they are very worn and dated. However, it was very clean and even though the restaurant was a make-shift confrence room for the time being, the food, while very limited, was excellent and the staff member in the restaurant was wonderful and sweet.

We went there for the pool for my 6 year old son and the pool was under construction and we was not notified until we reach the hotel

We went there for the pool for my 6 year old son and the pool was under construction and we was not notified until we reach the hotel

This is also a hotel that allows dogs and cats which I was aware of ahead of time but the rooms were poorly sanitized. As soon as my husband turned on the ac before bed I immediately started to react to the cat dander that was trapped in the I cleaned air filters. I am severely allergic so this was very disappointing. I would assume that any hotel that allows animals would ensure that they are properly cleaning the rooms.

This is also a hotel that allows dogs and cats which I was aware of ahead of time but the rooms were poorly sanitized. As soon as my husband turned on the ac before bed I immediately started to react to the cat dander that was trapped in the I cleaned air filters. I am severely allergic so this was very disappointing. I would assume that any hotel that allows animals would ensure that they are properly cleaning the rooms.

This hotel is centrally located. The room was clean. The property is undergoing a big update. The front desk is in a room with a makeshift desk, the pool is closed, the restaurant is not a restaurant but a room with some tables and there is no snack shop available just some snacks on a shelf. The staff was ok.

This hotel is centrally located. The room was clean. The property is undergoing a big update. The front desk is in a room with a makeshift desk, the pool is closed, the restaurant is not a restaurant but a room with some tables and there is no snack shop available just some snacks on a shelf. The staff was ok.

My gripe is with the staff. Check Out was at noon. Why was a staff member knocking on the room door at noon to ask if I intended to check out? How very rude!

My gripe is with the staff. Check Out was at noon. Why was a staff member knocking on the room door at noon to ask if I intended to check out? How very rude!

The hotel was a hot mess with construction going on. The restaurant was not available. Staff was nice but hotel was terrible.

The hotel was a hot mess with construction going on. The restaurant was not available. Staff was nice but hotel was terrible.

The property is being renovated, so it was somewhat of an inconvenience checking in. If you’re one in a perfect night sleep, the bed is not the best and the pillows are very worn and outdated. Maybe need to check into investing in some new mattresses. The location is very convenient and it was very clean. Staff was very courteous. The hotel has satellite TV and it was raining so the signal continuously went out for about 2 to 3 minutes at a time

The property is being renovated, so it was somewhat of an inconvenience checking in. If you’re one in a perfect night sleep, the bed is not the best and the pillows are very worn and outdated. Maybe need to check into investing in some new mattresses. The location is very convenient and it was very clean. Staff was very courteous. The hotel has satellite TV and it was raining so the signal continuously went out for about 2 to 3 minutes at a time

Was under construction but was still completely fine for sleeping

Was under construction but was still completely fine for sleeping

Yed

Yed

If the property is under construction you should say so. The room was fine.

If the property is under construction you should say so. The room was fine.

Would not stay here again.

Would not stay here again.

The room was clean and the staff was very helpful. However, the property seems to be under construction.

The room was clean and the staff was very helpful. However, the property seems to be under construction.

Cleanliness, staff great, location, food

Cleanliness, staff great, location, food

This property was under construction and we couldn’t even find the entrance. Minimal lighting was working in the entire hotel. We asked for a room with all working lights and were told that none of the rooms had all of the lights working. I got a contact buzz at check-in. Bad overall experience.

This property was under construction and we couldn’t even find the entrance. Minimal lighting was working in the entire hotel. We asked for a room with all working lights and were told that none of the rooms had all of the lights working. I got a contact buzz at check-in. Bad overall experience.

Not working

Not working

Didn't get in the hot tub but the hot water wasn't hot enough

Didn't get in the hot tub but the hot water wasn't hot enough

Slow check-in, dated hotel

Slow check-in, dated hotel

Parking

the place was decent.

the place was decent.

The Jacuzzi bathtub They made me pay for my breakfast

Your front desk lady was excellent. She helped figure out problem it’s 3 rd party booking.com Renovation

The room looked old, the night stands lights were broken and the iron didnt work. I was dissapointed to say the least.

The room looked old, the night stands lights were broken and the iron didnt work. I was dissapointed to say the least.

Advise people that you’re under construction

Advise people that you’re under construction

Clean hotel Not worth the price...hotel under renovation....no restaurant...no bar just a conference room pretending to be both. Staff was rude at the front desk and appeared to be on something. There were several rude staff member please do not stay here

The key system was down during check in and waited an hour to finally get keys at 10pm. The TV and the air conditioner were not working along with both lights at the bed burned out. Then I find out the breakfast was $31 and that's when I made sure this was not an approved site for future stays. I was scoping out hotels for my crews working at the old mall of Atlanta demo and construction project.

The key system was down during check in and waited an hour to finally get keys at 10pm. The TV and the air conditioner were not working along with both lights at the bed burned out. Then I find out the breakfast was $31 and that's when I made sure this was not an approved site for future stays. I was scoping out hotels for my crews working at the old mall of Atlanta demo and construction project.

Hotel was under construction and the room wasn't very clean

Hotel was under construction and the room wasn't very clean

Our flight was canceled 01/23/26, booked at the hotel. We arrived about 11:30 one a room was available Bridget got us in. She went above and beyond to make sure we were taking care of.

Our flight was canceled 01/23/26, booked at the hotel. We arrived about 11:30 one a room was available Bridget got us in. She went above and beyond to make sure we were taking care of.

Hotel under renovation— no amenities, run down, terrible mattress, no edible food.

Hotel under renovation— no amenities, run down, terrible mattress, no edible food.

Very courteous staff. We got there late and had to leave for an early flight, so didn’t use any facilities. SHuttle service was as advertised and on time. IT’s an older property, but very fine for an overnight stay.

Very courteous staff. We got there late and had to leave for an early flight, so didn’t use any facilities. SHuttle service was as advertised and on time. IT’s an older property, but very fine for an overnight stay.

The person who checked me in did not acknowledge me with warmth and welcome. She did the bare minimum in checking me in. No eye contact. She did not tell me about the continental breakfast. The shower head and handle need updating. It was loose. Water pressure week.

The person who checked me in did not acknowledge me with warmth and welcome. She did the bare minimum in checking me in. No eye contact. She did not tell me about the continental breakfast. The shower head and handle need updating. It was loose. Water pressure week.

The breakfast situation is so terrible You all need to go back to buffet that situation with that breakfast is just awful

Rooms were great. Property is under construction. They don't have free Continental breakfast. Had to pay for parking.

Rooms were great. Property is under construction. They don't have free Continental breakfast. Had to pay for parking.

Everything was good. There is a spot in the carpet in from of the bathroom that looks dirty, either needs to be cleaned or replaced.

Everything was good. There is a spot in the carpet in from of the bathroom that looks dirty, either needs to be cleaned or replaced.

The hotel was under remodeling. Was not mad aware of this when booking the room. Food which is usually good was something you could get at any number of chain restaurants. The hotel charged for parking. Every other Garden Inn I have stayed at parking was free. It seems the hotel needed to charge for every convenience.

The hotel was under remodeling. Was not mad aware of this when booking the room. Food which is usually good was something you could get at any number of chain restaurants. The hotel charged for parking. Every other Garden Inn I have stayed at parking was free. It seems the hotel needed to charge for every convenience.

Rude staff

Rude staff

Hotel is under renovation and the pool is not operational at the moment. We chose this hotel over others for the indoor pool. The hotel definitely needs renovated as it’s very outdated. I just wish this was more clearly stated before booking. Hotel staff were friendly and helpful but a make shift front lobby basically being in a tiny room was not what I expected out of a Hilton when we showed up.

Hotel is under renovation and the pool is not operational at the moment. We chose this hotel over others for the indoor pool. The hotel definitely needs renovated as it’s very outdated. I just wish this was more clearly stated before booking. Hotel staff were friendly and helpful but a make shift front lobby basically being in a tiny room was not what I expected out of a Hilton when we showed up.

The only positive thing I can say is the scent they use at the hotel was great when it was overcome by the smell of marijuana. Renovations. Booking did not inform us of that the renovations would be taking place. Upon checking Hilton website it did say the renovations would effect common areas (if you know what that means basically the entire hotel. These renovations conveniently started two days prior to our arrival which included a hotel full of other cheerleaders for one of the biggest competitions of the season. It would have been logical to not inconvenience these guests in a time I assume is probably the busiest they are. The reason we booked this hotel over others was for the pool which was closed and made for a long weekend with a younger child to that is the only highlight of the trip. Upon checking in the manager (female) was cussing and fussing about cheer moms. Also, we could not leave the hotel entrance without being over taken by smoke from cigarettes and marijuana even though there is a sign posted no smoking on the property. The luggage carts are very small and outdated. The beds are hard, the blankets and pillows were paper thin and there was a used bar of soap in the shower still. I always try to stay at Hilton because it’s normally always nice and clean and upscale. This hotel did not meet my expectations for a Hilton hotel at all.

Staff was great clean rooms safe location for the car and family highly reccomended staying 4 day stay great spot fo your family travels

Staff was great clean rooms safe location for the car and family highly reccomended staying 4 day stay great spot fo your family travels

Clean room

Clean room

Paid for breakfast....i was told the room did not come with breakfast....

Paid for breakfast....i was told the room did not come with breakfast....

Very nice room No breakfast

Its ok

Its ok

Under construction so most amenities not available.

The bathtub faucet was hanging, the handle to turn the water on was getting ready to fall off. I went downstairs 10 mins early to catch the shuttle to the airport, they informed me that it departs at the top and bottom of the hr, not at 50 and 20 like a was told at check in. So I waited and I had to go back inside even at the top of the hr because the van was there but no driver

Very attentive staff

Wonderful staff in the midst of a renovation. The construction did not put the hotel in its best light. But that was because we were arriving in the evening and had to figure out how to get around to the front desk. In spite of the disarray, the employees were very welcoming and helpful - kind and friendly! I know they will be glad to get their front service area back to normal!

The building and the room was old and outdated.

They were very friendly and the bed was very comfortable

All amenities were closed and food was overpriced.

I had to leave super early

The location The pool was closed, I wasn’t notified until it was too late to cancel. The room had hair in the bed, a roach in the shower. The fridge did not work, carpet was dirty. Staff was not accommodating.

The hotel was under construction

They stay was adequate.. lets just leave it at that. Breakfast supposedly free.. they wanted money for the "breakfast:" of water, juice or coffee. Was of course supposed to be free with my stay..

Was not thrilled with construction or the breakfast charges but our room was clean. We had small flashing lights in comforter on beds, which we thought was odd.

Available when I needed a room

It was very short, arrived at 1am, checked out at 4 am to catch a flight.

Shuttle driver went the extra mile to drop the 8 of us at the international terminal. I guess it wasn’t customary 🤔

Building under renovation

Disappointed because the restaurant was not open due to reservations

Clean room & elevator worked quickly

The room was great, did not know at booking time that full service restaurant was not functioning. The shuttle driver needs to find himself another job as he was not customer service orientated at all.

The room was very clean

I tried to work with the hotel to move my stay up one day due to the massive storm and they were dismissive. They could have at least tried to see what they could do. I understand the terms of the stay but had to adjust do to something out of my control. But, hey, they got their money either way.

Quiet dog-friendly hotel.

N/A Everything was fine

My room was very clean, the hotel was very peaceful and the staff was very friendly and accommodating. This is one of my favorite hotels to visit in Atlanta.

App doesn't have my reservation and the front desk computers arent working or are runningvslow. The check in clerk isnt able to log into the system. The clerk os friendly but dang long wait...going on 15 minutes

Not up to Hilton quality.

My stay went well and it was very conveniently located.

every thing was up to standards, except the dinning are during remodel

Unbelievable staff!

Cockroaches beware

I didn’t know that the hotel was under renovation so the room is not ideal as far as the lighting. The breakfast that you pay for do not include a beverage which was shocking being that I prepaid online. Lets not forget the $18 parking fee. I would not recommend nor book this property. Maybe after the renovations it’ll be worth the price.

Nice and comfortable stay

The staff at this hotel is amazing! Personal, professional, and attentive to my needs. The rooms are spotless.

Front desk staff was lazy and not helpful

On the day of check out without notice, we had no water from 9am through checkout of 12pm because they turned it off due to renovations . Then the desk associate acted as if we were wrong for inquiring when it would be turned back on. We were unable to shower before leaving.

*

Yes, everything is fantabulous. The front desk clerk and the shuttle drivet was awesome, friendly, professional, pleasant, and helpful. Oh, thr room was perfectly comfortable.

The room was clean and spacious

I chose this hotel primarily for the 24 hour airport shuttle service because I was arriving at 11pm and needed to return to the airport at 6am. Well I waited almost an hour for the shuttle, and it never came. I called the hotel manager 3 times and was told they couldn’t reach the driver. I ended up paying a different shuttle to take me there. Then my room lights didn’t all work. So I was given a different room. The lighting was poor, The room felt like it had been given a makeover on the cheap. However the bed was comfortable and the measley 4 hours of sleep I ended up getting was great. The hotel manager was concerned and helped as much as he could. Best part about the hotel.

Clean and courteous staff. Paid parking wasn't so nice and expensive food prices.

The front desk was amazing and super helpful, our flight was delayed and my husband had to get ready for a wedding we was both in. We needed to quickly change and head to the venue. They accommodated us and checked us in quickly! The room was clean and immaculate! The breakfast was good, but you have to pay is not complementary. I would stay again!

The hotel looked very clean from the lobby but i got up to use the restroom in the middle of the night and saw a cochroach crawling on my toiletries in thr bathroom!

The room had bugs

No issues, satisfied

The front desk staff was helpful and polite. Room was super clean and AC worked great.

The room was very dark. There were not enough lamps and the ones there were had burned out bulbs. The bathroom plug didn’t work and there was also no exhaust fan so it was very hot after two showers. Breakfast was not free and neither was parking.

Bathroom outlet was cracked and did not work, firat room that we were sent to was oddly cracked open and locked with bold lock looked very suspicious and creepy. Pool looked dirty and drunkards outside looking into the pool area. Would not reccomend.

Room was extremely clean. Parking was a breeze. But most of all the staff was always friendly and courteous. They made staying far from home easy and comfortable. I will stay here again on my next trip to Georgia.

Room was clean and staff could not do enough for you.

This should be examined by you officials.

I had to go back to the front desk 2x in my stay to get the keycard changed because it failed to work.

Room was very clean.

Room A/C unit was loud and needs repairs Toilet did not flush well Bath tub did not drain well

Staff was friendly and place was clean and peaceful. I would book again if in the A. Airport shuttle was also convenient

No ants on my door and in my room.

The room was clean and the staff was very friendly they were ready to accommodate me with my needs. I really enjoyed the gym it was a very nice facility although I didn't get a chance to use the pool it looked amazing as well.

Staff members were great!

Great clean and staff is very helpful

Staff was good, hotel is an excellent location. However the rooms and the lobby need some well overdue maintenance. For example the paint was peeling off the walls near the floor and ceiling in several places in the lobby. The bedroom carpet squares had dirt stains in several places in the high traffic areas near the door and dresser that made me hesitant to walk around in bare feet. The nice chair in the far corner had dried food in between the cracks that I found when I went to pick up my glasses that I dropped.

It was great. Easy, clean and efficient

The staff were the most gracious and kind !!!!

Absolutely. Great stay enjoyed myself. I give you 5 stars.

Shuttle was great , on time!!

Great stay

No refund when I had emergency surgery. Shame on you!

The room & staff very good. We really were not there very long. It would be nice if the bar with food stayed open later. Especially that they are close to the airport & when fights are canceled.

The beds were dated, one needed flipping, felt upsidedown all night. The rooms were clean. I had never been to Atlanta, stayed at Hilton because of the name. Our room was tucked in the back with a view of the dumpsters and parking lot. Would love to be able to send a photo. Maybe the wrong time of the year to see the gardens.

The property is old and needs some upkeep. Staff were excellent! Location is not prime there is really nothing around the area. Transportation to and the airport was great!

Room was clean. Staff was very friendly

Common areas are rough. Room was very clean but pretty dated. Definitely a good value.

The staff was amazing, the food was excellent, room was clean but during our stay, we stay for 2 nights and 1st night our room was not serviced to be fair front desk did get us fresh towels and water.

Great place to stay right outside the airport.

Yes

Clean room

Restaurant food very good!

Brigett is an ANGEL. Ask for her when you go. Absolutely a beautiful person and great customer service. She is the reason i chose this hotel again.

Nice staff, building was clean but the room I stayed in needed a better cleaning. I found hair on the wall in the shower, like that switches were dirty, counters needed to be wiped down.

The premises was clean but shabby- carpet in rooms stained, and furnishings outdated. Disappointing for the Hilton brand. However, I would stay again just for the wonderful staff.

Upon arrival, the host was welcoming/accomdating. The checkin process was simple and efficient. The room was clean and presentable. The on site bar/restaurant was quick.

Staff very friendly

The room was clean and the staff were kind. Airport transport was quick and easy both ways.

Bad experience. They charge for hotel parking even for gold members. Everywhere smelled like weed, even in the lobby. Area felt unsafe. The windows did not have shutters/curtains and the sunlight woke me up at five. Lots of chatter and noises at 2 am on the floor we stayed.

Everything is great

The staff was great, I have nothing bad to say about them at all but the bathtub in my room had a black ring around it and the $3 water had been drunken and was refilled.

Clean room, friendly staff

The bathtub had hair in it and there was trash under the sink

Great staff

The tub and the sink were clogged and the room was very cold!

Very clean rooms excellent service food was very good. Nice professional staff! Will definitely go back.

Great place to stay!

The staff on all shifts were exceptional. Friendly and patient. The breakfast was great and the price is right. I spend 2 nights on 2 different days on the same week. I had to change my scheduled day because a plane failure and all went very smooth. The next time I am in ATL, this hotel will be my first choice.

The staff was friendly the room was nice and big and clean

My experience was unpleasant. The toilet didn’t flush properly and the plug in the bathroom was broken. My maintenance requests were not addressed and I requested another room with resistance. A half day passed and the problem remained. I received another room and the room safe was locked. I asked for it to be unlocked and my request was ignored. I didn’t even bother to ask anymore because I knew I wasn’t going to stay at that property anymore. It was a terrible experience especially after I spent my hard earned money to give them my business.

Na

Stay was okay. Clean, basic accommodations. Parking was $18/day, breakfast for an additional fee, and not much around it to see. Was extremely noisy early in the morning and overly priced in my opinion, however the staff was kind, check out was later at 12pm, and it was clean.

Awesome stuff and very clean property, safe and very close to airport and other attractions around the area.

They have roaches

I was not given the opportunity to stay at the property. I needed to change my date, but i was not allowed by the hotel manager. Very disappointed. I will not stay at this hotel in the future!

This place was so quiet and comfortable. Staff was professional and pleasant. Enjoyable stay.

Airport shuttle was a bit of a faff as didn’t pick up or drop off at international airport only domestic- had to take two different shuttles - long cue for the second shuttle allow extra time

Nice hotel, was very convenient for my business trip. Donnell is a great driver for the hotel shuttle.

Great experience!

Clean room. Great room view. Quiet. Great staff

Clean room and staff was great

Checkin staff could be friendlier, they were both indifferent/ bored

The breakfast was really nice and tasty. Shuttle was right on time. The personnel was outstanding.

Airport shuttle was great, property is clean and staff generally friendly. It is removed from anything so a car or ride share is necessary. Didn’t notice the airport noise until Sunday evening seemed really busy. Great value, good stay.

Everything was great, pleasant staff, clean room, quiet floor. Easy to come and go. Would use again.

Great

The Property, Hotel and we're very Clean

Great customer service!! Clean room, food is

Check in was a delight and so was the shuttle service

Clean, spacious room, bar & grill, breakfast, quiet. Staff nice and friendly

Just a quick place to lay our heads then back to the airport for connecting flights. Very comfortable. Early airport shuttle was perfect.

Shuttle

The shuttle does not run on the posted schedule and the staff don't really care. They just tell you to wait. I almost missed my flight and eventually got an Uber. There was a smell of natural gas in the hallway near the elevators. When guest told staff they just said it's ok.

Shuttle

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Beautiful Hotel

Spacious and comfortable room with an excellent hot tub! Conveniently located near the airport.

It was amazing stay

Convenient location for catching a flight in the am

Yes

Great staff and customer service. Housekeeping should consider refreshing the room on a two-day stay. At least fresh towels and washcloths.

Property definitely needs TLC. Room a/c didn’t fully work. Lights next to bed was broken, fridge was hot and didn’t get cold. Washer and dryer damaged my clothes I had to through away all my whites.

Very good

Quick easy check-in, vlean comfortably and close to the surport with shuttles every 30 minutes.

We were impressed with the service and staff!

The hallways are very outdated, the gate to exit/enter works periodically on top having to pay a parking rate..

Cold showers. Limited hot water

Sufficient

Shuttle was good.

The guy that works around the 8 Pm hours with braids has the nastiest attitude and I know he has had way more than this complaint. He is the rudest person I have ever met . He needs to be reprimanded ASAP. As I have stay at this hotel several times but this time was the worst experience ever. When I mean he does not at all need to work at a place like that he’s giving this attitude to people from all over the 50 states….

Took a long time for water to get hot for shower. Sink backed up but was fixed immediately.

The pool inside the building was nice but the customer service was even better and great!

The staff was great. The location was great however, breakfast needs to be included and also my room was dirty. When I went into it there was still a tissue under the bed, which was very disappointing right at the foot of the bed as well as the blanket on the bed was dirty Housekeeping needed to come and clean the room once I checked in that was unacceptable and I have never had that happen. It was quite a disappointment.

Stay was great but smelled like a funeral home

Awesome‼️💯

only compaint was the room smelled musty and the rug felt dingy and moist

Everything was as it should be. Great to have this option so close to the airport.

A wonderful joy after a long drive

The front desk clerk is horrible.

The place is nice and clean, great staff very friendly .

The staff

The staff was Awesome!!

The only thing that i didnt like was the parking. It cost $18 per day.

Friendly

Hotel is undergoing renovations no complimentary breakfast out dated room but staff were friendly

Convenience

Bedsheets did have an old order smell.

IMPECCABLE Customer Service!!!

Great hotel and very convenient to the airport.

Great stay close to the airport, Very helpful and friendly staff would 100% stay again😉

Overall nice stay

Clean and easy. Very nice staff! Breakfast was great. Overall great time

The place was wonderful.

.

Very clean and beautiful

Nice

It was very quiet

Good

Close too everything has to offer clean helpful staff and quiet

I really enjoy my stay every time I book here. The staff l, especially Ms. Bridgette, are always

This was the worst Hilton property I have ever stayed at. It is outdated and dirty. We wanted to leave this property, but all other hotels in the area were booked due to multiple events going on in the Atlanta area. The male staff was friendly, the female staff not so much. Daily parking was $18.00 and there is no continental breakfast. Definitely not worth the money.

Horrible service

The property seems older and needs some updating. Carpeting stained, broken tiles in bathroom. Shuttle service was delayed but very much appreciated (van needs some work).

I reserved 2 queen beds and arrived late due to storms my flight was delayed so I arrived at midnight and was told they only had a king even though I prepaid. They gave my room away. The next morning I requested extra towels so we could bath and had to call again an hour later and they lady said I forgot to tell someone. I also asked that my room be cleaned and bed made and that never happened. The phone did not work so I had to use my cell to call the hotel. The tv had 3 vertical black line going down it. The shower handrails were broken. This was my worst Hilton experience ever.

Would highly recommend this hotel

Late night front desk agent upon check in not very engaged with me, on his phone a lot.

I only stayed for one night but am happy with everything. Friendly helpful staff.

Great

The staff was very welcoming and attentive. Close to attractions and airport.

Was close to airport and loved the fitness center and indoor pool staff very friendly

Hotel staff are always professional!

Staff was incredibly kind and helpful. Everything smelled nice. No complaints. I will stay here again when I’m in ATL for sure. The shuttle service was immaculate and so helpful as well.

Very convenient location for everything we had planned in ATL! Very clean, which is super important to us! Beautiful area! Nice view! Secure parking!!!

Avoid if you can!

Look at your final bill with taxes and fees. Beware they are not upfront with these charges before booking.

This is where I always stay. It convent for me to take care of my business and be right back at the airport.

Transportation driver! She is excellent!

As requested by Yolanda, the manager, I sent her pictures and videos of the issues with my room -221. The bathroom ceiling had black mold the tub has holes in it that was leaking water and it could possibly cut your feet. The tile surrounding the tub grout was falling off, and the tiles moved around. When stepped on. There were sewage flies coming out of the bathroom I took pictures of all of these issues and video of the TV. Having a crack on the bottom right corner there's no picture. No one has called me to make it right

It was close to the airport

Everyone at the hotel were helpful & friendly - made our stay enjoyable

The rooms were very smelly. The first room smelled like mold. We asked to be transferred to a different room. While the smell was a little better that one smelled like feet. For parking you have to pay for and no free breakfast or anything I expected a lot more.

Service was excellent at check-in and check-out, all staff super friendly, breakfast team also excellent and welcoming. Facilities clean but I had some trouble with coffee machine in room. Being British I would have preferred a simple kettle to make some tea with a selection of tea bags including mint or some other herbal.

It had an airport shuttle which was very convenient for us and the food was pretty good

My coffee machine in the room wsn't working but htey fixed it (replaced it) quickly. Very efficient

My rep who checked me in was amazing.

The building is old but clean. The morning breakfast tasted great.

I had an amazing stay. The staff was very courteous and efficient.

The front desk staff were great. A female moved us to a different room after letting her know the room we were in initially was noisy and we asked for a quieter part of the hotel. The hotel needs a major update. Food choices at the restaurant were limited.

I love the size of the rooms.i wish it had double sink and the bar was bigger and open later than 10pm

Xxx

Restaurant staff was very helpful and the food was good.

Would gladly stay again

I have stayed at a lot of Hilton this one is dated when we entered the room it was smelling funky I went downstairs to the front desk and the gentleman told me he could cancel my reservation, I said to him where am I gonna go at 1:40 in the morning just came off a flight where should I go , however in the morning the other staff member tried but there was no available room well that’s what they said, because people were checking out

I love tha room to tha fullest and it was very clean and peaceful💙

Close to the airport which is great lots of stuff around not hard to get to

Would recommend

Nice and clean. Could hear people talking early in morning and dog barking.

It was not good

Sterling was absolutely amazing ! He went above and beyond to make sure I had a wonderful stay !

Great

Super friendly staff. Very clean rooms. The lounge staff were trrrific and service was outstanding.

The lighting was very poor in our room. The fixtures and lamps are outdated (the reading lights have a short in them, when you wiggle them the lights flicker on and off). After a bit of attitude from the front desk, Maintenance came and changed a bulb in one light but that still only gave us minimal lighting.

The bed comfort was great

Rooms were very nosy

No restaurant near the hotel.

I spend over 500 for a week and still had to pay 100 in parking not happy

Everyone was amazing very courageous it was great stay . I will return.

Little dirty and old

They had a fire drill and nobody warns us. The desk clerk stated she put a letter under everyone door but we didn’t receive one and when my wife asked about it she got smart and was very rude. I stayed at this property a couple of times but this time wasn’t the best or average.

The staff is friendly and has excellent customer service

The food options from the in house restaurant are limited. No free breakfast here!

Very clean

Did not eat. Bed comfort was ok. But the carpet need cleaning very bad!

Got on a shuttle as instructed , arrived at the hotel to find out there are two Hilton Garden Inns, I was at the wrong one, and they wouldn’t take me to the other. Ok I got an Uber to the other one. Checked in, next morning they Woke me up in my room claiming I was a ‘no show’ and my prepaid reservation was cancelled. 😞 This property is not organized. I won’t stay here again. I’m sure the mix up with the shuttle happens 20 times a day.

Very easy to get to. Just a few minutes from airport

A