Clarion Pointe Atlanta Airport College Park

Superb

It was okay you should inform travelers that there's no elevator to the second floor 😲

Exceptional

Exceptional

The bed was comfortable. Yes, that establishment could have been cleaner plus it was june, and the pool was covered and gross.

Exceptional

Superb

.

Cleanliness and very nice staff Wanted more breakfast choices

It was very clean and quiet. Restaurants were right up the street. They charged my debit card $200. Rm was $93 and a $50 damage deposit but I was charged $50 twice. The staff did explain sometime the system charge twice. This morning only $50 came back to my account. My recommendation is pay cash.

Location It’s room was not clean

Location It’s room was not clean

Exceptional

Breakfast Bed to squeaky

Exceptional

Satisfactory!

Location Breakfast Bed to squeaky

Upon checking in i was hit with a very strong, overpowering odor in the lobby. Smelled similar to incense mixed with cleaning chemicals. Despite the smell i continued to check in. I got to the room took a shower, the water wouldn’t drain. Used the toilet & the edge around the seat had residue on it. The towels had long black hair tangled in it. The sheets on the side of the bed had poop like stains on it. I checked out early, couldn’t stay the hotel was filthy. I 100% do not recommend this hotel for anyone. Disgusting is not enough to describe this hotel.

Very good

Mini Bar in the lobby was nice Marijuana smells penetrating through into my room waking me up through the night and my room door was defective difficult to open

Mini Bar in the lobby was nice Marijuana smells penetrating through into my room waking me up through the night and my room door was defective difficult to open

Pleasant

Exceptional

Good

Clean No elevator , and breakfast was very lacking, no hot food very disappointing.

Clean No elevator , and breakfast was very lacking, no hot food very disappointing.

Pleasant

Passable

Exceptional

Great rooms - the bed was comfortable and the property is very well kept - would definitely stay again

We show up at midnight and never got a room even we have reservation and paid in advance I contact my credit card company to dispute the charge Clerk was nasty we have to looks for another hotel at 1 am never again will use that hotel also booking.com Everything I love you amor don’t like I love you amor called next day Clarion hotel they said we never show up is a big lie

We show up at midnight and never got a room even we have reservation and paid in advance I contact my credit card company to dispute the charge Clerk was nasty we have to looks for another hotel at 1 am never again will use that hotel also booking.com Everything I love you amor don’t like I love you amor called next day Clarion hotel they said we never show up is a big lie

Bad

I didn't like i couldn't stat longer.

It was a very good and comfortable stay. I didn't like i couldn't stat longer.

Exceptional

Superb

Exceptional

Close to the airport and highway!!! The pool wasn’t open! The breakfast was horrible.

The pool wasn’t open! The breakfast was horrible.

Clean, nice, Breakfast was limited.

Breakfast was limited.

Poor breakfast, sticky flour,

Superb

Clean room. Very good area Parking lot is small.

The facilities are clean , the room is good size and it's very close to the airport.

Cool spot to chill out nice area

I love it very ducked off The breakfast could have more better selection and the pool needs to be open Because me n my kids love a staycation in the city

Wasn’t open when I needed to leave nor would I call it a breakfast more like continental breakfast People behind the building talking late at night. The reception person told me it would take an hour in order for me to get a tv remote. The reception people were definitely not friendly and the lobby smelled like you were trying to hide some nasty smell. I honestly did not feel safe

Always clean N/a

Breakfast

The clerk charged my card $100 when booking.com told me $92

No elevator. We had been traveling for 24 hours and I wasn’t thrilled that my 76 year old husband was dragging luggage up a flight of stairs. Also the WiFi did not work in our room.

Swimming pool outside

The property is outdated. There is no elevator to the second floor.

Not enough Hot meals

The whole hall smelling of Marijuana

Location good near air port WiFi weak in your room only work in the lobby

The room condition was not pleasant; it was not swept, the sheets were from the previous guest, the remote for the tv was not working; also, it would be good to invest in a water fountain. I had to get a broom from the feont desk to sweep.the room before I could rest.

The room condition was not pleasant; it was not swept, the sheets were from the previous guest, the remote for the tv was not working; also, it would be good to invest in a water fountain. I had to get a broom from the feont desk to sweep.the room before I could rest.

Yes

Yes

Upon arrival, the lobby reeked of marijuana and air freshener. Very overpowering. When entering the room, at first glance was nice, however, there was remanence of previous occupant's trash in the entry way and hair covering the bathroom floor. The only positive comment is that the sheets and towels were clean.

Upon arrival, the lobby reeked of marijuana and air freshener. Very overpowering. When entering the room, at first glance was nice, however, there was remanence of previous occupant's trash in the entry way and hair covering the bathroom floor. The only positive comment is that the sheets and towels were clean.

Yes!

Yes!

Clean room

Clean room

My daughter called hotel at 9pET to inform they'd arrive ATL via Delta after midnight. Front desk confirmed the room, said shuttle service stops at midnight from Hartsfield. They arrived ~1aET via Uber...now no room is available, then after 15 minutes...there was a room. When my daughter / son-in-law went to this room...it was occupied...front desk said they'll have to find something else. She waited for 90 minutes with her husband while the individual in the room vacated with all their belongings. Unbelievable! Hotel was given 4+ hours notice of their late arrival and the Hotel confirmed their reservations.

My daughter called hotel at 9pET to inform they'd arrive ATL via Delta after midnight. Front desk confirmed the room, said shuttle service stops at midnight from Hartsfield. They arrived ~1aET via Uber...now no room is available, then after 15 minutes...there was a room. When my daughter / son-in-law went to this room...it was occupied...front desk said they'll have to find something else. She waited for 90 minutes with her husband while the individual in the room vacated with all their belongings. Unbelievable! Hotel was given 4+ hours notice of their late arrival and the Hotel confirmed their reservations.

Everything in the room is broken, no shampoo , dirty blanket , very disappointing.

Everything in the room is broken, no shampoo , dirty blanket , very disappointing.

I was set to stay in room 120 and the bathroom was unclean and the room was not swept over. Hair shedding and muck were all over the bathroom and the bed. I was told the “cleaners” were supposed to take care of this and had left at 3pm, yet that clearly isn’t true. The front desk person was kind enough to give me another room 223 and that room was not taken care of either and had a putrid smell of nicotine. I cannot stand the smell of smoke. If the hotel has to fine their clients for smoking then why should I be assigned a space that clearly violated that area. The state of this hotel is not what was advertised on the website and I am appalled at the conditions offered for making amends. There isn’t even a proper chain of command to rectify the situation. I have emailed my complaints with photo evidence about the matter.

I was set to stay in room 120 and the bathroom was unclean and the room was not swept over. Hair shedding and muck were all over the bathroom and the bed. I was told the “cleaners” were supposed to take care of this and had left at 3pm, yet that clearly isn’t true. The front desk person was kind enough to give me another room 223 and that room was not taken care of either and had a putrid smell of nicotine. I cannot stand the smell of smoke. If the hotel has to fine their clients for smoking then why should I be assigned a space that clearly violated that area. The state of this hotel is not what was advertised on the website and I am appalled at the conditions offered for making amends. There isn’t even a proper chain of command to rectify the situation. I have emailed my complaints with photo evidence about the matter.

Will stay again

Will stay again

They provide breakfast in the morning

They provide breakfast in the morning

Check in was smooth and the staff was nice 10/10 recommend I will be back

Check in was smooth and the staff was nice 10/10 recommend I will be back

Everything was great with checking in.

Everything was great with checking in.

Ok

Ok

The room was good but the bathroom had a urine odor and it was handicap accessible.

The room was good but the bathroom had a urine odor and it was handicap accessible.

Great stay

Great stay

Good

Good

The airport shuttle never came although we called three times. Each time we had to wait a long time to get someone to pick up. We ended up taking an Uber. The breakfast area wasn't clean, the waffle griddle was hot but there was no waffle batter. Really disappointing and the reception clerk was rude. Definitely won't be returning.

The airport shuttle never came although we called three times. Each time we had to wait a long time to get someone to pick up. We ended up taking an Uber. The breakfast area wasn't clean, the waffle griddle was hot but there was no waffle batter. Really disappointing and the reception clerk was rude. Definitely won't be returning.

Good for short stay near Atlanta airport.

Good for short stay near Atlanta airport.

No meat for the breakfast

No meat for the breakfast

Staff very lease , bathroom bad condition

Staff very lease , bathroom bad condition

The check in went great! During the stay it stormed. My room flooded from storm water came in through window around ac unit.i reported to front desk. The clerk told me there is No maintenance person. So iask for a mop & discount. She didnt provide either one. So i got numerous towels to get water up my self.i went the next morning to ask for manger 6/28/2025. Mr nick patel. I was told by ms Trudy again no manager was on duty.and didnt provide no discount or acomodate my family for room being flooded and my items being soiled. The pool doesn't work. The room refrigerator dont work. There was hole s & cracks n the windowI.didnt takepics cause phone was dead and wasnt expecting this to happen.

The check in went great! During the stay it stormed. My room flooded from storm water came in through window around ac unit.i reported to front desk. The clerk told me there is No maintenance person. So iask for a mop & discount. She didnt provide either one. So i got numerous towels to get water up my self.i went the next morning to ask for manger 6/28/2025. Mr nick patel. I was told by ms Trudy again no manager was on duty.and didnt provide no discount or acomodate my family for room being flooded and my items being soiled. The pool doesn't work. The room refrigerator dont work. There was hole s & cracks n the windowI.didnt takepics cause phone was dead and wasnt expecting this to happen.

I typically wipe down common surfaces in hotels to sanitize rooms. This is the first time I actually had to clean the surfaces. The room was not properly cleaned prior to checkin. The floors had not been mopped. The side tables, desk and microwave table had not wiped down prior to check in. I could see residue on the tables. I checked in late so there was no maid service available. The attached pictures show what clothes looked like after cleaning surfaces.

I typically wipe down common surfaces in hotels to sanitize rooms. This is the first time I actually had to clean the surfaces. The room was not properly cleaned prior to checkin. The floors had not been mopped. The side tables, desk and microwave table had not wiped down prior to check in. I could see residue on the tables. I checked in late so there was no maid service available. The attached pictures show what clothes looked like after cleaning surfaces.

I got there late at night. I laid down in the bed and there was a strong odor of urine. When I pulled back the sheet there was a huge yellow stain on the mattress cover. I requested a room change and when I got to that room the whole bathroom floor was wet. I took a bath towel and mopped up the water. When I was done the towel was brown from filth. Evidently they don’t mop the floors very often at all. When I laid down again I went to turn on the tv and it didn’t work. Also 2 times during my 4 night stay I had to leave for work without eating breakfast because they didn’t have it ready yet. They are suppose to start serving breakfast at 6:00 am. On top of that there is little to choose from.

I got there late at night. I laid down in the bed and there was a strong odor of urine. When I pulled back the sheet there was a huge yellow stain on the mattress cover. I requested a room change and when I got to that room the whole bathroom floor was wet. I took a bath towel and mopped up the water. When I was done the towel was brown from filth. Evidently they don’t mop the floors very often at all. When I laid down again I went to turn on the tv and it didn’t work. Also 2 times during my 4 night stay I had to leave for work without eating breakfast because they didn’t have it ready yet. They are suppose to start serving breakfast at 6:00 am. On top of that there is little to choose from.

Rooms were dirty and freezer wasn’t working the drain in one of the rooms was very slow hallways was very hot and not clean

Rooms were dirty and freezer wasn’t working the drain in one of the rooms was very slow hallways was very hot and not clean

When we first entered there was a terrible smell in the lobby area. Made it to the room..fresher smelling, however there were stains on the bedding and the floor was very dirty. My daughter walked on the floor and her feet turned black. The underneath of things..end table, chair and TV table were not cleaned at all. There were stains on the ceiling. We also ordered in room food (which was delivered but is advertised as room service) and it was terrible. Wings were so tiny, churros tasted like oil. Although the pizza was tasty. The next morning, we decided to try out breakfast. The best part are the waffles. However, the butter is old. We had to ask to have waffle batter, orange juice to be restocked. The best part to our stay was the kind staff from the check in to the check out. The shuttle to the airport was quick and easy.

When we first entered there was a terrible smell in the lobby area. Made it to the room..fresher smelling, however there were stains on the bedding and the floor was very dirty. My daughter walked on the floor and her feet turned black. The underneath of things..end table, chair and TV table were not cleaned at all. There were stains on the ceiling. We also ordered in room food (which was delivered but is advertised as room service) and it was terrible. Wings were so tiny, churros tasted like oil. Although the pizza was tasty. The next morning, we decided to try out breakfast. The best part are the waffles. However, the butter is old. We had to ask to have waffle batter, orange juice to be restocked. The best part to our stay was the kind staff from the check in to the check out. The shuttle to the airport was quick and easy.

The room didn’t seem like it was properly cleaned. From dirt and food crumps being on the ground and under furniture. The tables, counters and refrigerator had to be wiped down. The white linen could have been washed with bleach.

The room didn’t seem like it was properly cleaned. From dirt and food crumps being on the ground and under furniture. The tables, counters and refrigerator had to be wiped down. The white linen could have been washed with bleach.

Nice place to stay

Nice place to stay

The hotel room and its bathroom was very clean and had a free continental breakfast, enough to keep one going. A good experience overall.

The hotel room and its bathroom was very clean and had a free continental breakfast, enough to keep one going. A good experience overall.

Comforter had burn holes, room I was giving was very noisy, I could literally hear everything outside because the hotel entrance was right above my room window. The check in process took longer than it should have, and several guest were arguing. One guest was sitting on the edge of the lobby furniture and made some very offensive comments to the hotel clerk. I was about to call expedia about the incident but I forgot.

Comforter had burn holes, room I was giving was very noisy, I could literally hear everything outside because the hotel entrance was right above my room window. The check in process took longer than it should have, and several guest were arguing. One guest was sitting on the edge of the lobby furniture and made some very offensive comments to the hotel clerk. I was about to call expedia about the incident but I forgot.

Quick and easy Stay! Rooms were really nice!!!

Quick and easy Stay! Rooms were really nice!!!

Nice place

Nice place

Perfect stay

Perfect stay

We didn't have a save chair for the wheelchair accessibility in the shower. Was told they didn't have one then found one that was dirty and without a back rest. Very uncomfortable and inconsiderate.

We didn't have a save chair for the wheelchair accessibility in the shower. Was told they didn't have one then found one that was dirty and without a back rest. Very uncomfortable and inconsiderate.

Nice

Nice

Everything. Was. Great!

Everything. Was. Great!

The room was very clean and spacious. Very comfortable bed. The staff was Awesome. Especially the front desk staff Ms Trudy and Juan. They were very nice, professional and helpful. I really appreciated them. I would definitely stay again and highly recommend to others🙂

The room was very clean and spacious. Very comfortable bed. The staff was Awesome. Especially the front desk staff Ms Trudy and Juan. They were very nice, professional and helpful. I really appreciated them. I would definitely stay again and highly recommend to others🙂

I would give it no stars if I could. Terrible smell. Don’t stay here. There are no elevators. The locks for the rooms were broken. Overall a bad experience and they wont refund you. They say its “smoke-free” but as soon as you come in you can smell a mix of cigarettes & weed. Terrible, terrible.

I would give it no stars if I could. Terrible smell. Don’t stay here. There are no elevators. The locks for the rooms were broken. Overall a bad experience and they wont refund you. They say its “smoke-free” but as soon as you come in you can smell a mix of cigarettes & weed. Terrible, terrible.

The experience was deeply disappointing. The bedding was dirty, and there was no breakfast offered. In the morning, I found the front desk staff asleep, which was incredibly unprofessional. The bed was uncomfortable, and the pillows had an unpleasant smell. Overall, the place did not feel clean or welcoming. I will not be staying there again.

The experience was deeply disappointing. The bedding was dirty, and there was no breakfast offered. In the morning, I found the front desk staff asleep, which was incredibly unprofessional. The bed was uncomfortable, and the pillows had an unpleasant smell. Overall, the place did not feel clean or welcoming. I will not be staying there again.

Room was spacious, quiet and convenient. The shuttle service from the airport to the hotel was great!!

Room was spacious, quiet and convenient. The shuttle service from the airport to the hotel was great!!

It was an ok stay the room we’re pretty good the showers were not that clean .

It was an ok stay the room we’re pretty good the showers were not that clean .

The room was not that comfortable. But it wa convenient and a great price .

The room was not that comfortable. But it wa convenient and a great price .

The front desk clerks are so nice and have such great manners.The rooms are clean no bugs or anything just perfect.I would definitely stay here again.

The front desk clerks are so nice and have such great manners.The rooms are clean no bugs or anything just perfect.I would definitely stay here again.

Person didn't properly checked me in so at 1 AM while i was sleeping they assigned the room to somebody else and the person tried opening the room. luckily i had double lock it so no one came in. A few minutes later i got a call from the front desk with a very rude person asking me how i got in the room, he then later was able to confirm that the previous person didn't check me in correctly and that was the mistake. unacceptable, this is super serious. i want a refund.

Person didn't properly checked me in so at 1 AM while i was sleeping they assigned the room to somebody else and the person tried opening the room. luckily i had double lock it so no one came in. A few minutes later i got a call from the front desk with a very rude person asking me how i got in the room, he then later was able to confirm that the previous person didn't check me in correctly and that was the mistake. unacceptable, this is super serious. i want a refund.

We were double booked with a room that was occupied. Then get a new room and the bathroom door had wet paint on it. And the room smelled so bad of smoke. We finallay just had to leave. Do not recommend.

We were double booked with a room that was occupied. Then get a new room and the bathroom door had wet paint on it. And the room smelled so bad of smoke. We finallay just had to leave. Do not recommend.

I would never want to stay there again it was horrific the reason we left a day early it was dirty Im glad we left

I would never want to stay there again it was horrific the reason we left a day early it was dirty Im glad we left

Wall paper

Wall paper

It's close to the highway and quiet,Pretty decent little spot if you like being away from high volume areas

It's close to the highway and quiet,Pretty decent little spot if you like being away from high volume areas

The pool was shut down. Other than that it was good. Shuttle back and forth to airport was excellent.

The pool was shut down. Other than that it was good. Shuttle back and forth to airport was excellent.

Good tome

Good tome

Staff was nice

Staff was nice

It was amazing as usual.

It was amazing as usual.

Comfortable.

Comfortable.

Amazing as always! That’s why I keep coming back!

Amazing as always! That’s why I keep coming back!

It had an order. Smelled like Marijuana in the lobby. Staff was very rude. I left as soon as i seen the room and didn't even get reimbursed.

It had an order. Smelled like Marijuana in the lobby. Staff was very rude. I left as soon as i seen the room and didn't even get reimbursed.

Bathroom was clean through

Bathroom was clean through

Amazing as usual. The staff is top notch! So friendly and helpful. Is my new home away from home.

Amazing as usual. The staff is top notch! So friendly and helpful. Is my new home away from home.

It was clean, quiet and comfortable just the way I like it. I would recommend Clarion Pointe to a friend for sure. The staff was friendly and extremely helpful.

It was clean, quiet and comfortable just the way I like it. I would recommend Clarion Pointe to a friend for sure. The staff was friendly and extremely helpful.

The room was not cleaned properly and there was an awful smell in the room, microwave was dirty upon arrival and also the fridge

The room was not cleaned properly and there was an awful smell in the room, microwave was dirty upon arrival and also the fridge

This property need to consider the odor from the entrance to the rooms. I was in 102 and a friend was in 101 and it smelled dingy. The desk clerk a gentleman could be more exciting to welcome in guest. Overall if you can do something about the smell it might’ve been a better stay.

This property need to consider the odor from the entrance to the rooms. I was in 102 and a friend was in 101 and it smelled dingy. The desk clerk a gentleman could be more exciting to welcome in guest. Overall if you can do something about the smell it might’ve been a better stay.

When we finally got to the motel the system was down so we were told we had to wait 15-20 minutes to check in. The room desperately needed paint and updating.

When we finally got to the motel the system was down so we were told we had to wait 15-20 minutes to check in. The room desperately needed paint and updating.

First room reeked of cigarettes. He was irritated that I said I could not stay in that ashtray. Second room, TV/cable didn't work...so asked for new remote or batteries. He came to my room and explained that I need to do 4 things in order to change the channel. No volume control....so had to unplug from the wall. NEVER NEVER NEVER will I stay there again.

First room reeked of cigarettes. He was irritated that I said I could not stay in that ashtray. Second room, TV/cable didn't work...so asked for new remote or batteries. He came to my room and explained that I need to do 4 things in order to change the channel. No volume control....so had to unplug from the wall. NEVER NEVER NEVER will I stay there again.

My stay was good. I had no issues with checking in. My room was clean. The only issue I had was the remote to the TV was not working properly.

My stay was good. I had no issues with checking in. My room was clean. The only issue I had was the remote to the TV was not working properly.

the quality of quietness i received

the quality of quietness i received

Front Desk was not able to do a manual check in , computer serice / internet was down. I had to look for another hotel.

Front Desk was not able to do a manual check in , computer serice / internet was down. I had to look for another hotel.

Convenient Close Easy Access To The Airport And Highway... Clean Comfortable Rooms... Friendly Desk Service

Convenient Close Easy Access To The Airport And Highway... Clean Comfortable Rooms... Friendly Desk Service

We were not able to stay at this location because of the conditions of everything. I asked for a refund because of this, and explain why, in the request

We were not able to stay at this location because of the conditions of everything. I asked for a refund because of this, and explain why, in the request

The area was quiet. I just had bloody things in my computer chair and clothes tucked in to the couch. Computer night stands was dirty and one of the pillow cases was as well

The area was quiet. I just had bloody things in my computer chair and clothes tucked in to the couch. Computer night stands was dirty and one of the pillow cases was as well

No elevator. I had to carry my suitcases up the stairs myself. The first room was TERRIBLY DISGUSTING. It had trash in the cans, wrest finger prints all over the place. Lint galore on sheets. Light fixtures dirty. Fridge was broken and leaking. Smelled like smoke. I moved to another room not much better but it was better. I WILL NEVER GO BACK TO THIS HOTEL. I SUGGEST THAT YOU NEVER ALSTAY HERE EITHER. OH, I did get late check out but the cleaning man (who doesn’t clean at all) banged on my door 3x. And I was out 2 min before my check out time. The pictures are no where near what the naked eye could see.

No elevator. I had to carry my suitcases up the stairs myself. The first room was TERRIBLY DISGUSTING. It had trash in the cans, wrest finger prints all over the place. Lint galore on sheets. Light fixtures dirty. Fridge was broken and leaking. Smelled like smoke. I moved to another room not much better but it was better. I WILL NEVER GO BACK TO THIS HOTEL. I SUGGEST THAT YOU NEVER ALSTAY HERE EITHER. OH, I did get late check out but the cleaning man (who doesn’t clean at all) banged on my door 3x. And I was out 2 min before my check out time. The pictures are no where near what the naked eye could see.

Room wasn't clean. Thin walls heard everything

Room wasn't clean. Thin walls heard everything

My room was on the second floor but there is no elevator. When I inserted the card into the door, it wouldn’t open. It was unlocking the door, but the door wouldn’t open. I tried several times and finally I had to insert the card and push the door open with my body. I reported this to the person at the front desk the next day and they didn’t say anything. No acknowledgement of the problem or apology. I would not stay here again.

My room was on the second floor but there is no elevator. When I inserted the card into the door, it wouldn’t open. It was unlocking the door, but the door wouldn’t open. I tried several times and finally I had to insert the card and push the door open with my body. I reported this to the person at the front desk the next day and they didn’t say anything. No acknowledgement of the problem or apology. I would not stay here again.

My room was very clean…close to the airport! Not many food options in the area

My room was very clean…close to the airport! Not many food options in the area

Smell like smoke in my room

Smell like smoke in my room

The gentlemen tried to tell me I did not have a reservation, and I would have to pay the hotel, and then take it up with Orbitz to get my refund. Upon showing him documentation that I did have a reservation, he miraculously found the reservation. The bath towels were extremely thin and small. The pillows were the size of couch cushions. The entry door to the room would stay open unless you forcefully had to close it. The air conditioner to the room was left off, so upon our arrival, late in the evening, the room was very warm with no air conditioner running.

The gentlemen tried to tell me I did not have a reservation, and I would have to pay the hotel, and then take it up with Orbitz to get my refund. Upon showing him documentation that I did have a reservation, he miraculously found the reservation. The bath towels were extremely thin and small. The pillows were the size of couch cushions. The entry door to the room would stay open unless you forcefully had to close it. The air conditioner to the room was left off, so upon our arrival, late in the evening, the room was very warm with no air conditioner running.

Hotel is gross

Hotel is gross

The black guy at the front desk was rude, not even knowledgeable of questioned ask. Definitely will not stay here again if he works there.

The black guy at the front desk was rude, not even knowledgeable of questioned ask. Definitely will not stay here again if he works there.

Arrived Sunday afternoon, the staff Ferro or something was the most rudest person I’ve ever encountered. He was not concerned at all. We paid for overnight parking which he told us the wrong place to park. The manager came in the next morning and I did mention how rude he was. We came back on Thursday night and he was rude once again. Definitely will not be staying her again. Other than the rudeness the hotel was ok to be close for early and late airport flights

Arrived Sunday afternoon, the staff Ferro or something was the most rudest person I’ve ever encountered. He was not concerned at all. We paid for overnight parking which he told us the wrong place to park. The manager came in the next morning and I did mention how rude he was. We came back on Thursday night and he was rude once again. Definitely will not be staying her again. Other than the rudeness the hotel was ok to be close for early and late airport flights

The guy checking us in had just woken up I get it, it’s the night shift but he had a bedsheet draped over him like a cape and said 2 words, I think he might’ve been asleep in the room he assigned me. The bed looked like someone had been laying in it and once I pulled the sheets back there were stains in the sheets. The couch was torn up, and the bathroom was dirty. Better off sleeping in the airport on the floor if that’s why you have to book here.

The guy checking us in had just woken up I get it, it’s the night shift but he had a bedsheet draped over him like a cape and said 2 words, I think he might’ve been asleep in the room he assigned me. The bed looked like someone had been laying in it and once I pulled the sheets back there were stains in the sheets. The couch was torn up, and the bathroom was dirty. Better off sleeping in the airport on the floor if that’s why you have to book here.

I didn’t like the fact that in the middle of summer the pool was no available for use

I didn’t like the fact that in the middle of summer the pool was no available for use

Rooms were very modern and spacious, when leaving, the day before i requested that shuttle be at lobby for me at 1130. I phoned to remind them about one hour prior. At 1123 lfront desk called and began rushing me.

Rooms were very modern and spacious, when leaving, the day before i requested that shuttle be at lobby for me at 1130. I phoned to remind them about one hour prior. At 1123 lfront desk called and began rushing me.

The room is on the first floor and the curtains cannot be opened. Mildew smell.

The room is on the first floor and the curtains cannot be opened. Mildew smell.

The price was good but I didn’t like the room. There was a big whole in the bathroom wall under the sink. Room had a bad smell.

The price was good but I didn’t like the room. There was a big whole in the bathroom wall under the sink. Room had a bad smell.

The property itself needs update bs better cleaning crew. The STAFF was amazing

The property itself needs update bs better cleaning crew. The STAFF was amazing

Bed had wadded up sheet under fitted sheet.

Bed had wadded up sheet under fitted sheet.

Great experience and staff. Very accomodating and price reasonable. Good clean environment and definitely all about the customer.

Great experience and staff. Very accomodating and price reasonable. Good clean environment and definitely all about the customer.

It was amazing and closed to a mcdonalds

It was amazing and closed to a mcdonalds

Beware, there is no 24 hr airport shuttle as advertised.

Beware, there is no 24 hr airport shuttle as advertised.

The bedding had stains and the sheets were dirty with multiple hairs. The floor had not been swept or mopped. The headboards had grease spots on them. The shower was ok.

The bedding had stains and the sheets were dirty with multiple hairs. The floor had not been swept or mopped. The headboards had grease spots on them. The shower was ok.

The front desk associate wasnt at the desk . I had to ring a bell as instructed by the made up sign with tape all over the bell. After like the fourth time he finally came out a back room opposite his station he was suppose to be in. The first room he chose was up a flight of stairs with luggage in tow. The room was cold. Tv not working same young gentleman answered the phone. he states ,oh, yeah ! You have to change rooms we have been having issues with the TV. Come back down. The second room is reached i open the door and two towels were holding the water from coming in one at the windowsill and the other on the floor. I told him that the room was not cleaned he finally got up from the seat and walked in disbelief. He checked the room this time. I was able to rest before my 430am alarm.

The front desk associate wasnt at the desk . I had to ring a bell as instructed by the made up sign with tape all over the bell. After like the fourth time he finally came out a back room opposite his station he was suppose to be in. The first room he chose was up a flight of stairs with luggage in tow. The room was cold. Tv not working same young gentleman answered the phone. he states ,oh, yeah ! You have to change rooms we have been having issues with the TV. Come back down. The second room is reached i open the door and two towels were holding the water from coming in one at the windowsill and the other on the floor. I told him that the room was not cleaned he finally got up from the seat and walked in disbelief. He checked the room this time. I was able to rest before my 430am alarm.

This is a no pet hotel, however if you have a service animal have your paperwork. Staff so far is nice. Very caring and making sure you have everything you need for your room. Haven’t ordered any room service yet. Will Followup later.

This is a no pet hotel, however if you have a service animal have your paperwork. Staff so far is nice. Very caring and making sure you have everything you need for your room. Haven’t ordered any room service yet. Will Followup later.

Amazing everytime.

Amazing everytime.

Nice hotel love it

Nice hotel love it

Nice property for a fair rate.

Nice property for a fair rate.

There was no mat in the bathroom and I slipped and hit my head. There was no bar that I could grab on too. The tub was dirty. They had no towels or washcloths. And no elevator. This was the worst stay that I’ve encountered at any hotel!

There was no mat in the bathroom and I slipped and hit my head. There was no bar that I could grab on too. The tub was dirty. They had no towels or washcloths. And no elevator. This was the worst stay that I’ve encountered at any hotel!

The hotel appears to only have 1 shuttle van. I waited about 45 mins for the shuttle, constantly calling the hotel's front desk to inquire about their driver's whereabouts. I think their shuttle van services 3 neighboring hotels as well, but I think the hotel could use another shuttle vehicle or two. Also, the van was musty and damp. The drivers could be a little more "professional" or customer-friendly. The lobby reaks of weed. The breakfast needs a major improvement. There were sunny side eggs in the mini fridge that look like they've been there an entire month. Who eats cold sunny side eggs by the way? The apple that was in a basket were withered and old. The mini muffins were old, they weren't fresh basically. The milk container was unclean, it had milk residue of spoiled milk from the previous morning or something. I stayed in Room 102, the bathroom has a musty/mildew smell. The bottom of the toilet needs re-caulking. It also looked liked there was a leak coming from the base of the toilet. The drawers in the work desk have not been cleaned, there is debris and particles inside that need to be wiped away and/or disinfected. The pillowcases have mini slashes/cuts on them. The bathroom towels are small. I woke up several times due to the noise of footsteps coming from the staircase or hallway above Room 102. There is dust on many surfaces inside the room.

The hotel appears to only have 1 shuttle van. I waited about 45 mins for the shuttle, constantly calling the hotel's front desk to inquire about their driver's whereabouts. I think their shuttle van services 3 neighboring hotels as well, but I think the hotel could use another shuttle vehicle or two. Also, the van was musty and damp. The drivers could be a little more "professional" or customer-friendly. The lobby reaks of weed. The breakfast needs a major improvement. There were sunny side eggs in the mini fridge that look like they've been there an entire month. Who eats cold sunny side eggs by the way? The apple that was in a basket were withered and old. The mini muffins were old, they weren't fresh basically. The milk container was unclean, it had milk residue of spoiled milk from the previous morning or something. I stayed in Room 102, the bathroom has a musty/mildew smell. The bottom of the toilet needs re-caulking. It also looked liked there was a leak coming from the base of the toilet. The drawers in the work desk have not been cleaned, there is debris and particles inside that need to be wiped away and/or disinfected. The pillowcases have mini slashes/cuts on them. The bathroom towels are small. I woke up several times due to the noise of footsteps coming from the staircase or hallway above Room 102. There is dust on many surfaces inside the room.

Older hotel, the lobby and dinning areas were clean.

Older hotel, the lobby and dinning areas were clean.

Customer Service was Excellent

Customer Service was Excellent

The window was broken and held closed by a piece of plastic. I was on the first floor so i felt very unsafe. Also i kept getting calls from a lady asking foe her husband even after i repeatedly told her that i had no clue who that is and I felt as if i was being set up. The one postive was that the staff was pleasant.

The window was broken and held closed by a piece of plastic. I was on the first floor so i felt very unsafe. Also i kept getting calls from a lady asking foe her husband even after i repeatedly told her that i had no clue who that is and I felt as if i was being set up. The one postive was that the staff was pleasant.

Very friendly staff! Overall would come again if you want the basics and a little more!

The room was super clean and comfortable.

I love everything about the property

Nothing, they said they had a pool and once there pool closed for past year. Lost reservations and had to find new hotel

It’s ok but wouldn’t book again!

Everything was dirty. The sheets had dirt marks as well as every single towel. I also was greeted by a huge spider when I first entered my room. The front desk lady was this property’s only bright spot. I do not recommend.

The bed

Upon arriving... The guy at the desk was ok .. he said he was going to give me the best room . So upon arriving into the room. The need was stained, couches was stained, door was horrible, so I asked to be moved into another room. In the middle of the night, a man walked in on me. Front desk called and asked who booked me in the room. The man prior did not change it. I was completely naked. Felt so unsafe

Very close to the airport, reasonably priced, and great for travelers! Wide breakfast selection and reliable shuttle transport.

I enjoyed my stay just disappointed the pool was closed and the tv was iffy with working on certain channels other than that I had a nice night there.

My husband is handicapped, there was no shower chairs, no handicap amenities available. Thee rooms smelled like smoke, and the customer service desk agents weren’t helpful!

The shower head was broken and just dangled. We had to switch rooms. Needed coffee at 7am. None available in breakfast area.

The breakfast area appeared to be clean which is a plus given the times. Now…the room…initial walk in the room looked decent. However, there were white stains on the couch and a horrible stench. The bed was worn and the covers were ripped. The bathroom…sweet baby Jesus…the hair. There was hair in the shower head, hair on the floor, hair on the walls of the shower, hair on the side of the tub, the shower curtain was stained yellow. I’ve worked in hospitality previously so I know these things can be an oversight or a rush job. I also know the likelihood of their being a night time housekeeper is slim to none. The cleanliness of the lobby and the outside of the property was a saving grace and the Uber friendly front desk agent.

👌

Left after arriving as hallway/room smelled of smoke and was not properly appointed. Desk persons said return of monies was requested of booking company.

This property is completely disgusting. The room was moldy, floors were dirty, it is NOT FULLY RENOVATED, the smell of weed and cigarette smoke was horrendous. I and my children have been itching since we checked in. We now have to be checked for bites and lice. I would never recommend this place to my enemy. The beds don’t have adequate pillows. I prepaid and accidentally checked the nonrefundable option so I was stuck. Had I not I would have left immediately. They had to move our room because the first one they game me (room 107) had a broken door lock and anyone could just walk in the room at will. There was trash left sitting around the lobby and at the front desk and no one seemed to be bothered by it. My Google review details my experience much better since hotels.com limits the space.