Hampton Inn Chula Vista Eastlake
About Hampton Inn Chula Vista Eastlake
Located in Chula Vista, 11 miles from Las Americas Premium Outlets, Hampton Inn Chula Vista Eastlake provides accommodations with an outdoor swimming pool, free private parking, a shared lounge and barbecue facilities. This 3-star hotel offers a 24-hour front desk, a business center and free WiFi. Guests can have a drink at the snack bar. All rooms in the hotel are equipped with a TV. Guest rooms at Hampton Inn Chula Vista Eastlake include air conditioning and a desk. A buffet, continental or American breakfast is available at the property. The accommodation offers a hot tub. You can play pool at Hampton Inn Chula Vista Eastlake. San Diego State University is 15 miles from the hotel, while San Diego Convention Center is 17 miles away.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Luggage storage
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Pet friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
The hotel reviews are generally positive, with guests praising the cleanliness, comfort, and convenience of the location. However, there are some recurring issues related to noise, maintenance, and service quality.
- Clean and comfortable rooms
- Convenient location
- Noise issues from other guests and construction
- Inconsistent service quality and maintenance issues
- 5/5
Excellent
- 3/5
Clean room
- 5/5
Over the years the staff and property have always been excellent. Great breakfast. Rooms are always well maintained.
- 5/5
Although the property is new, it is well kept, clean, staff is very helpful and love the 12pm checkout. I also appreciate the breakfast buffet even though I did not use it during my stay.
- 5/5
The hotel, staff, and amenities were all great! I definitely recommend!!
- 3/5
There was a juvenile water polo team on my floor that was loud all the time, making it difficult to rest. The fault lies with the parents/coaches but ultimately no way was it peaceful.
- 5/5
Exceptional
- 5/5
N/a
- 5/5
Exceptional
- 5/5
Great location
- 5/5
Great location
- 5/5
Exceptional
- 5/5
Clean and spacious room
- 5/5
The room was very comfortable and clean as was the rest of the hotel. It has a very well-equipped gym with modern equipment (Precor, Peloton). The breakfast has a variety of hot and cold options. Staff was friendly as well. Would stay here again in the future.
- 5/5
Exceptional
- 5/5
Nice size room, pretty decor throughout, and very pleasant staff.
- 4/5
The staff’s are all helpful, kind and friendly. They all greet with a smile. Room is clean and comfortable except for the pillow that’s not fluffy . Breakfast is good with choices to choose from. Will definitely come back and book again here.
- 5/5
Excellent hotel. Very clean and in a great location. Breakfast was excellent with a lot of options.
- 1/5
They are charging me for two rooms
- 5/5
The Staff was very friendly and helpful. Wonderful place to stay.
- 5/5
It was a brief stay but the room was comfortable and clean. The breakfast was decent and the dining room was maintained.
- 4/5
Hotel was nice and clean. Breakfast was decent.
- 5/5
Very clean. Great service No complaints
- 5/5
Very clean. Great service No complaints
- 4/5
The breakfast was overall good. The location was okay. The cleaning of the rooms was okay. Ingredient descriptions were not provided for the breakfast dishes, making it inconvenient to ask staff members each time.
- 5/5
The breakfast menu was fresh everyday.
- 5/5
Clean, great breakfast, friendly staff!
- 5/5
From the moment we walked in we felt welcome. Checked in late in the evening and staff was able to give us a room in the ground floor that we needed.
- 5/5
Amazing staff, Alexander is amazing
- 5/5
The check in was quick and provided by friendly staff. It’s always nice to be greeted upon arrival. The rooms were clean and I felt safe. As women traveling safety is a plus for us. The morning free breakfast was tasty and with a splendid variety! See you soon Hampton inn
- 4/5
Located in a nice neighborhood. Very capable and friendly staff
- 4/5
Room was clean, Breakfast decent, Staff friendly, was nice. Only let down was I had to wait 8 mins for my room to be readily available prior to checking in.
- 4/5
Bright modern space Price
- 4/5
Bright modern space Price
- 5/5
Exceptional
- 4.5/5
Superb
- 5/5
The staff was courteous, welcoming, and helpful throughout my stay, which made a great first impression and set the tone for a comfortable visit. The complimentary breakfast was excellent and well stocked, with a wide variety of options. I especially appreciated the hot items like eggs and make-your-own waffles, along with bagels, toast, yogurt, fresh fruit, cereals, and a selection of juices, coffee, tea, and hot chocolate. The room itself was very clean and well maintained. It included convenient amenities such as an in-room coffee maker, alarm clock, and a large-screen TV. The bathroom was also spotless, with a nice walk-in shower. Overall, this was a comfortable and convenient stay, and I would definitely recommend this hotel.
- 5/5
Exceptional
- 5/5
Room was nice n clean breakfast was delicious a lot of good choices☺️
- 4.5/5
Easy to access, clean, comfortable and very nice staff. Best value locally and very accommodating.
- 4.5/5
Easy to access, clean, comfortable and very nice staff. Best value locally and very accommodating.
- 5/5
Staff were courteous and friendly. Clean property.!! Highly recommended!!
- 5/5
Cleanliness
- 5/5
Cleanliness
- 5/5
It was a very nice stay we love it ! The food was delicious 😋 and very clean
- 5/5
Yes
- 5/5
Yes
- 5/5
Yes
- 4.5/5
The room was spacious with a large, comfortable bed. The ice machine nearby was helpful. Breakfast was included and parking was ample. The staff was kind and allowed us to check out late. Around the hotel there are shopping plazas with many food options.
- 4.5/5
The room was spacious with a large, comfortable bed. The ice machine nearby was helpful. Breakfast was included and parking was ample. The staff was kind and allowed us to check out late. Around the hotel there are shopping plazas with many food options.
- 5/5
Clean large room, check in staff very friendly and no issues checking in. It was just an overnight stay. nothing negative to say. I will there again if needed.
- 5/5
Clean large room, check in staff very friendly and no issues checking in. It was just an overnight stay. nothing negative to say. I will there again if needed.
- 4.5/5
The room was quiet.
- 4.5/5
The room was quiet.
- 4.5/5
Superb
- 4/5
All of the above
- 4/5
All of the above
- 4/5
All of the above.
- 4/5
All of the above.
- 2.5/5
Excellent location for my schedule event that was planned. The walls are paper-thin. I had guess on both sides of me up at 2 AM in the morning. TV didn't help.
- 2.5/5
The walls are paper-thin. I had guess on both sides of me up at 2 AM in the morning. TV didn't help.
- 5/5
Front desk staff and the hotel continental is great. I would come back and stay here especially visiting family close by.
- 5/5
Front desk staff and the hotel continental is great. I would come back and stay here especially visiting family close by.
- 5/5
Exceptional
- 5/5
Irvan was really helpful, room was clean and spacious.
- 5/5
Irvan was really helpful, room was clean and spacious.
- 5/5
friendly staff
- 5/5
Everything
- 5/5
Great awesome
- 5/5
Great awesome
- 3/5
Very noisy
- 4/5
The price was great for the location.
- 4/5
The price was great for the location.
- 5/5
Everything was very clean. Room was nice and spacious. Front desk staff was very kind and helpful.
- 5/5
Everything was very clean. Room was nice and spacious. Front desk staff was very kind and helpful.
- 4.5/5
The facility is clean overall. The staff are very accommodating. Free parking and breakfast included in the price. Highly recommended.!!
- 5/5
The property was spotless and cozy, with exceptionally friendly staff. The breakfast, was warm and enjoyable. Overall, I had a wonderful stay and would highly recommend it
- 3.5/5
It was ok. Not great
- 4.5/5
Very good.
- 5/5
I like the comfortable bed and pillows, cleanliness, and the breakfast that is included. This is my second time staying there. I would only suggest small cups/glasses in the restroom for washing teeth. Lol
- 5/5
Great place. Super quiet away from the highway. Stuff was great and professional
- 5/5
Great place. Super quiet away from the highway. Stuff was great and professional
- 4.5/5
Water from shower area leaked on floor and toilet seat was not secure.
- 5/5
None
- 4/5
Breakfast was not very good. Food was subpar; hash browns were overcooked and hard, boiled eggs were rubbery.
- 4/5
Breakfast was not very good. Food was subpar; hash browns were overcooked and hard, boiled eggs were rubbery.
- 4/5
Good
- 4/5
Good
- 3/5
Under par breakfast, service, and facilities. Heater/AC was very loud. They only clean every other day which means one cleaning in a 4 night stay.
- 3/5
Breakfast was good
- 3/5
Breakfast was good
- 5/5
Alexander was amazing! We drove in from Las Vegas and got into San Diego earlier than expected. We were able to do an early check in with no added fee and this place is pet friendly 🙏 breakfast was amazing as well! Will be returning for sure.
- 5/5
Alexander was amazing! We drove in from Las Vegas and got into San Diego earlier than expected. We were able to do an early check in with no added fee and this place is pet friendly 🙏 breakfast was amazing as well! Will be returning for sure.
- 5/5
Room very clean, neat, modern amenities, everything worked, friendly staff
- 5/5
Room very clean, neat, modern amenities, everything worked, friendly staff
- 4.5/5
I like everything
- 5/5
Staff very friendly , breakfast was great . Very clean room
- 5/5
Staff very friendly , breakfast was great . Very clean room
- 5/5
Very nice
- 5/5
Very nice
- 5/5
Clean and nice staff
- 5/5
Clean and nice staff
- 5/5
- 5/5
- 5/5
Pet-friendly
- 5/5
Pet-friendly
- 4.5/5
Location , friendly and prompt service. I like almost everything, maybe more options on the breakfast can help!
- 5/5
Great stay
- 5/5
Great stay
- 1/5
Gave me the wrong room I paid extra for another room but didn’t end up giving me the one I paid for.
- 1/5
Gave me the wrong room I paid extra for another room but didn’t end up giving me the one I paid for.
- 5/5
It was conveniently located. We appreciate the friendly and personable customer aervice provided by Karla and Hampton staff!
- 5/5
It was conveniently located. We appreciate the friendly and personable customer aervice provided by Karla and Hampton staff!
- 5/5
Friendly staff
- 5/5
Friendly staff
- 5/5
We traveled here with family and the kids were very happy. Especially with breakfast! Plenty of options, including waffle-making station.
- 5/5
We traveled here with family and the kids were very happy. Especially with breakfast! Plenty of options, including waffle-making station.
- 5/5
The room was spotless and the staff were courteous.
- 5/5
The room was spotless and the staff were courteous.
- 5/5
Nice comfortable stay
- 5/5
Nice comfortable stay
- 5/5
Todo estaba muy bonito!
- 5/5
Todo estaba muy bonito!
- 1/5
would not reserve here again
- 1/5
would not reserve here again
- 5/5
Clean
- 5/5
Clean
- 5/5
Very courteous
- 5/5
Very courteous
- 5/5
Nice
- 5/5
Nice
- 1/5
I have stayed here many times over the years. Have always gave up he hampton great reviews. But beware of their policy for rescheduling or cancellation. There is no policy. Besides you forfeiting your money. Totally unexpected from this hotel.
- 1/5
I have stayed here many times over the years. Have always gave up he hampton great reviews. But beware of their policy for rescheduling or cancellation. There is no policy. Besides you forfeiting your money. Totally unexpected from this hotel.
- 5/5
Room was very clean. Everyone was very helpful
- 5/5
Room was very clean. Everyone was very helpful
- 5/5
Very nice. Wonderful staff members
- 5/5
Very nice. Wonderful staff members
- 5/5
Staff was courteous and room was very clean. Great experience!!
- 5/5
Staff was courteous and room was very clean. Great experience!!
- 5/5
Yes, clean and comfortable rooms, great staff, and excellent breakfast. Location also was great.
- 5/5
Yes, clean and comfortable rooms, great staff, and excellent breakfast. Location also was great.
- 5/5
good
- 5/5
good
- 5/5
The first night was so noisy. But the rest of the nights was much better
- 5/5
The first night was so noisy. But the rest of the nights was much better
- 5/5
Room was clean. Slept comfortably
- 5/5
Room was clean. Slept comfortably
- 5/5
Cleanness
- 5/5
Cleanness
- 3/5
Big people should be accomodated on the first floor. Specially if they are under 30 yrs old. Elephants go on the 1st. Floor.
- 3/5
Big people should be accomodated on the first floor. Specially if they are under 30 yrs old. Elephants go on the 1st. Floor.
- 5/5
Front desk staff was friendly, very clean room jacuzzi & pool & the game room was really fun. Shopping & food w/in walking.
- 5/5
Front desk staff was friendly, very clean room jacuzzi & pool & the game room was really fun. Shopping & food w/in walking.
- 2/5
I bought a room
- 2/5
I bought a room
- 4/5
Clean room, can't open window (by design).
- 4/5
Clean room, can't open window (by design).
- 5/5
It was a newer property so it was very good. The dining area was nice. The sitting area was nicely decorated , with lots of tv's. Loved the pool area as well. I enjoyed it.
- 5/5
It was a newer property so it was very good. The dining area was nice. The sitting area was nicely decorated , with lots of tv's. Loved the pool area as well. I enjoyed it.
- 5/5
I will be staying there again this coming weekend
- 5/5
I will be staying there again this coming weekend
- 5/5
The hotel was great! Only thing that was an issue was that the guests above my room were obnoxiously loud until 1am.
- 5/5
The hotel was great! Only thing that was an issue was that the guests above my room were obnoxiously loud until 1am.
- 5/5
Clean room and good breakfast
- 5/5
Clean room and good breakfast
- 5/5
Staff was nice and helpful, room was really nice and beds were comfy. We enjoyed the breakfast for the time we were there. Overall experience was great! I liked that there was a set check-in and check-out and they gave you until midnight to check-in.
- 5/5
Staff was nice and helpful, room was really nice and beds were comfy. We enjoyed the breakfast for the time we were there. Overall experience was great! I liked that there was a set check-in and check-out and they gave you until midnight to check-in.
- 5/5
Service was great, room was clean, and complimentary breakfast was amazing!
- 5/5
Service was great, room was clean, and complimentary breakfast was amazing!
- 5/5
Breakfast was great. Room was super clean and location was great
- 5/5
Breakfast was great. Room was super clean and location was great
- 5/5
It was perfect for what we needed. Loved that it had a refrigerator and a microwave. Had a good amount of lighting as well (perfect to have one side one when someone is sleeping). The breakfast had multiple options to choose from and I loved the waffles and oatmeal. The location was close to where we needed to be.
- 5/5
It was perfect for what we needed. Loved that it had a refrigerator and a microwave. Had a good amount of lighting as well (perfect to have one side one when someone is sleeping). The breakfast had multiple options to choose from and I loved the waffles and oatmeal. The location was close to where we needed to be.
- 4/5
We have stayed at this hotel several times and have always been happy. This time we were a little disappointed because we were supposed to get our room cleaned every other night if you stay for 3 or more nights and that never happened. We needed more towels and our trash was overflowing. I had even called the front desk asking if we were on the list to be cleaned that day and they told me yes but it never got done. That is the only bad thing that happened this time around. So we had to go downstairs to get our towels because housekeeping was gone for the night and so was the supervisor. The front desk did try to make up for it to us by giving us some water bottles and snacks which we appreciated.
- 4/5
We have stayed at this hotel several times and have always been happy. This time we were a little disappointed because we were supposed to get our room cleaned every other night if you stay for 3 or more nights and that never happened. We needed more towels and our trash was overflowing. I had even called the front desk asking if we were on the list to be cleaned that day and they told me yes but it never got done. That is the only bad thing that happened this time around. So we had to go downstairs to get our towels because housekeeping was gone for the night and so was the supervisor. The front desk did try to make up for it to us by giving us some water bottles and snacks which we appreciated.
- 5/5
Hotel is clean and modern. Very inviting. Staff was accommodating
- 5/5
Hotel is clean and modern. Very inviting. Staff was accommodating
- 1/5
Breakfast could be better, air conditioner wasn't working properly in room.
- 1/5
Breakfast could be better, air conditioner wasn't working properly in room.
- 5/5
Enjoyed the stay. Staff was great.
- 5/5
Enjoyed the stay. Staff was great.
- 5/5
Clean Room, and clean property. Breakfast changes each day.
- 5/5
Clean Room, and clean property. Breakfast changes each day.
- 5/5
Excellent, clean and friendly, helpfull service.
- 5/5
Excellent, clean and friendly, helpfull service.
- 5/5
Great staff
- 5/5
Great staff
- 5/5
Room was very clean and the air conditioning was working properly. Staff and front desk management were very friendly and accommodating - keep up the great work everybody!
- 5/5
Room was very clean and the air conditioning was working properly. Staff and front desk management were very friendly and accommodating - keep up the great work everybody!
- 3/5
Room fridge had bad smelling rotten food in left in it. The front desk hotel guy came up and put it in a ttash bag but the room smelled bad for the next 20 to 30 minutes .
- 3/5
Room fridge had bad smelling rotten food in left in it. The front desk hotel guy came up and put it in a ttash bag but the room smelled bad for the next 20 to 30 minutes .
- 5/5
Clean
- 5/5
Clean
- 4/5
clean rooms, cleaning installation
- 4/5
clean rooms, cleaning installation
- 5/5
Business
- 5/5
Business
- 5/5
Only negative thing I can say about our stay is we didn't stay many days! That was on our end but overall our stay was wonderful and location was away from busy area so that was a nice change of scenery for us. Keep up the great work!
- 5/5
Only negative thing I can say about our stay is we didn't stay many days! That was on our end but overall our stay was wonderful and location was away from busy area so that was a nice change of scenery for us. Keep up the great work!
- 3/5
They were overbooked so we got to stay in a Homewood suite which was awesome. The room was beautiful but a couple things missed the mark. The kitchen trash wasn't emptied and overflowing when we checked in, the shampoo into the shower was also out. The trim on top of the shower was also falling off. We had to ask multiple times for the trash to be emptied and to get shampoo. The oddest thing was the fire alarm went off every night around 9 or 10. I wouldn't care as much normally but we were traveling with an infant and that loud blaring woke her up everytime after we've already put her down.
- 3/5
They were overbooked so we got to stay in a Homewood suite which was awesome. The room was beautiful but a couple things missed the mark. The kitchen trash wasn't emptied and overflowing when we checked in, the shampoo into the shower was also out. The trim on top of the shower was also falling off. We had to ask multiple times for the trash to be emptied and to get shampoo. The oddest thing was the fire alarm went off every night around 9 or 10. I wouldn't care as much normally but we were traveling with an infant and that loud blaring woke her up everytime after we've already put her down.
- 5/5
Clean, friendly, areas for dinning and shops near by
- 5/5
Clean, friendly, areas for dinning and shops near by
- 4/5
We were looking for a comfortable room near the CBX for an early morning departure. The hotel was conveniently located and was very comfortable. I would use them again in a heartbeat.
- 4/5
We were looking for a comfortable room near the CBX for an early morning departure. The hotel was conveniently located and was very comfortable. I would use them again in a heartbeat.
- 5/5
A good stay with family
- 5/5
A good stay with family
- 4/5
None
- 4/5
None
- 1/5
Property was very clean. The entire staff was friendly and knowledgeable and everyone was very helpful
- 1/5
Property was very clean. The entire staff was friendly and knowledgeable and everyone was very helpful
- 5/5
Friendly staff and very clean!
- 5/5
Friendly staff and very clean!
- 5/5
We love everything
- 5/5
We love everything
- 5/5
Clean and super friendly desk 5 stars
- 5/5
Clean and super friendly desk 5 stars
- 5/5
We had ADA room which was fine but too far from the elevator. Friendly staff, clean room. Needs more seating.
- 5/5
We had ADA room which was fine but too far from the elevator. Friendly staff, clean room. Needs more seating.
- 5/5
Love everything about this hotel. Staff were super friendly. Breakfast was great. Pool was clean kids had a great time. Room was excellent ice cold AC big TV with Netflix and other apps. Everything was very clean. Free tea and coffee anytime. We had a great 2 day stay.
- 5/5
Love everything about this hotel. Staff were super friendly. Breakfast was great. Pool was clean kids had a great time. Room was excellent ice cold AC big TV with Netflix and other apps. Everything was very clean. Free tea and coffee anytime. We had a great 2 day stay.
- 5/5
Very quiet, clean, great breakfast
- 5/5
Very quiet, clean, great breakfast
- 4/5
Turns out it appears it was the A/C in our room and it kept me up a large portion of the night. And I’m a deep sleeper. I was told by staff that management would make good by giving me points or similar but was never contacted by a Manager. I still am giving a good rating overall but that’s really poor customer service for an otherwise nice place.
- 4/5
Turns out it appears it was the A/C in our room and it kept me up a large portion of the night. And I’m a deep sleeper. I was told by staff that management would make good by giving me points or similar but was never contacted by a Manager. I still am giving a good rating overall but that’s really poor customer service for an otherwise nice place.
- 5/5
Great place to stay.
- 5/5
Great place to stay.
- 4/5
Room was very clean, beds were comfy, but didn’t have a blow dryer and iron leaked rust color onto clothes. Not sure if hotel was under staffed, chk in wasn’t available until 4:30/45, upon entering room, needed a dryer, phone wasn’t being answered, walked down to see about getting one, I had an event and was pressed for time…never received it, then the iron situation happened. Didn’t try complementary breakfast.
- 5/5
Good
- 4/5
There were 3 people in the front desk when I checked in. All males. 2 of them were just playing/talking and on their phones at the same time. Only one of them was working but he did not have a welcoming vibe at all. You can see and feel that they didn’t like their job. It’s not my business what they like or not but customer service is what they signed up for. Good thing my room was nice and clean. The breakfast was great!
- 5/5
Really quit place ande very clean
- 5/5
Stayed one night, quiet and rooms were clean
- 5/5
Wonderful hotel, very clean
- 4/5
Staff was very nice. Room was clean. Quiet stay. Complimentary breakfast. Enjoyed my stay.
- 5/5
Clean, good service!
- 5/5
Great stay
- 5/5
Great place
- 5/5
Great pet-friendly place to stay.
- 5/5
Excellent
- 5/5
The bedding and pillows were so comfy. The breakfast offered in the morning was the best we’ve ever had at a hotel!
- 5/5
Nice Clean, and comfortable
- 5/5
This past weekend I stayed at Hampton Inn for the 3rd time, for two night. I stay here a lot because it's very close to family when I am visiting with them, and I am never let down. The location is close to restaurants, coffee and donut shops, stores, shopping, and about 15 minute away from Sesame Place, which we went to this last time. The staff at Hampton are very friendly, check in is a breeze, and they keep warm coffee, and hot water/tea out 24/7. They do offer a daily breakfast, and although I've never had it, it always smells delicious and the dining area is always packed. One new feature of the hotel I liked that they didn't have during my last stay, is a texting feature. Someone from the staff will text you to welcome you or check up on your stay, and you can reply. This last time (and this will probably be my only gripe), although they don't service the room on a daily basis, which I am totally OK with, I do request fresh towels. This time I called the front desk first thing during my 2nd day to request a few fresh towels, and they gladly took my request. When I returned from our day out later, the towels had not been dropped off, so I texted the front desk and got a reply apologizing, and they said they'd have some up ASAP, and they never came. Before I left for dinner I requested the towels again, and was told towels were on their way, and I did let them know that I had left for dinner and they were more than welcome to let themselves in and leave the towels in the
- 1/5
We arrived at 2:15 and were told our room wouldn't be ready until 3pm the official check in time. We were waiting in the pool area for the room. After checking several times, our room was ready at 3:45. We suspect they gave our room to others because they had a big conference they were checking in. Our room key didn't work after we got back late that night (midnight) and the night shift couldn't fix it. We sat in the hallway for over an hour waiting for them to figure out the issue! When we checked in there was one staff member that was over the top dramatic and so rude. The rudest person I have encountered in public service. The shampoo and conditioner bottles in the bathroom were empty. My friend works for a major resort in San Diego and said this staff was the worst she has ever seen and the hotel itself is very poorly run.
- 5/5
Check in was easy. Room was clean bathroom was clean couldn’t ask for more.
- 1/5
I find in bad nut
- 5/5
We planned a last minute San Diego trip to the zoo for my daughter although this hotel was 25 min away it had the best reviews. Upon arriving everyone was welcoming, our room was ok we did find some hair in one of the two beds so we only used one and the restroom wall was a little dirty. There was hot breakfast in the morning it was good. Overall a great stay there was a lot of kids that weekend apparently there was some type of swim competition but it was still fairly quiet my 2 year old slept fine. The best part the entire hotel was smoke free the pool was open early in the morning until late but we didn’t use and the check out was noon which was a must for us due to my daughter. Thank you.
- 4/5
Unfortunately, my relative found Bobby pins on her bed which I had reported to front desk at check out.
- 5/5
<3
- 5/5
It was a nice stay
- 5/5
Great
- 4/5
clean , staff was good ,
- 2/5
They didn't put us in the room style we requested. They put us on a high floor even though we requested first floor. I was on hold for 20 minutes before being disconnected. The bathroom sink didn't drain
- 4/5
Love that the facility is dog friendly however there are no grassy areas for dogs. A little inconvenient to go across the road and to parks. Great location and great amenities.
- 3/5
Put usin room style different from request and a mile from nearest elevator
- 5/5
Very clean. Highly recommend
- 5/5
Great stay, I will definitely return next time I need a place to stay!
- 5/5
Nice, clean
- 5/5
Staff super nice, cool fireplace. We got room away from elevators so it was uber quiet. Clearly marked smoking areas. The pool looked nice and the grounds are kept clean. What a deal for the 4th of july, breakfast included. I like that its tucked away, dont like too much traffic. Great experience.
- 5/5
Super clean close to shopping areas and pool and hot tub was great
- 5/5
We come to San Diego once a month and tried most hotel inn's and this is the one i am satisfied with. Host are awesome. Excellent customer service. Very much recommend.
- 4/5
Check-in was a breeze. Clean rooms and friendly staff.
- 1/5
Issue 1, When my room was cleaned on Saturday. The towels and wash cloths were taken but not replaced. Not nice when coming in late and wanting to get cleaned up. Issue #2, Whoever cleaned the room left a trail of sticky stuff on the entrance floor into the room and down the center of the bathroom, we used the hand towels to clean that up. On Sunday, no cleaners, no towels! I had to go down to the check in to get them. While down in the lobby I needed to use the rest room. The rest room wasn't cleaned; there was no paper in any of the stalls or Seat protectors. It seemed as if the crew takes weekends off ? After all this and more I would still stay at the Hamptons just not this one!
- 4/5
Great hotel close to my family when I am there, very friendly and helpful staff. Great breakfast, anytime I am in Chula Vista this is where I will stay.
- 5/5
We had television problems. Slow to get someone to fix.
- 4/5
Very clean and quiet. All employees were friendly and helpful. The breakfast was very nice with multiple choices. The room was well equipped with multiple plugs for all of our electronics. The TV was intermittent and channel choices were very small. The bed was very hard. The toliet was too low for senior citizens and there were no grab bars to help. The grab bar in shower was unattached at the bottom, otherwise the shower was well equipped.
- 5/5
It's very nice
- 5/5
very helpful on getting a quiet room and check in
- 2/5
Floors are paper thin. Wood not concrete. Could here every step made in the above unit…very annoying especially late at night. Tv reception very poor, to much buffering,on all channels
- 4/5
Smooth check it, but one problem, the bathroom door got struck, my wife was unable to get out, she had to call him to unstruck the door.
- 5/5
We thoroughly enjoyed our one night stay. The hotel is very dog friendly and accommodating. Everything looked new and clean.
- 5/5
My stay was amazing! The staff were nice and attentive! Answered all my questions and helped when needed. Will definitely be back my next solo trip.
- 4/5
Restaurants and other amenities are located about 1 mile which makes for a good morning walk (for us).
- 4/5
Personal was helpful
- 5/5
Clean quiet hotel
- 5/5
New and nice
- 5/5
excellent guest service.
- 5/5
friendly staff clean
- 4/5
I had a wonderful stay at the Hampton Inn Chula Vista Eastlake. The hotel was very nice and clean. Service was friendly. Great breakfast in the morning. The room was clean. The beds were comfy. Shower was wonderful. I did encounter a problem with getting into the room when I arrived. But was resolved quickly. (Battery was dead on the entry portal). Only major disappointment I had with the stay was that I received random wake up calls at 3:30 a.m. in the morning both nights of my stay. Startled me half to death. I complained about it and they said they would fix it. It happened again the next night also. So after traveling all day and night all weekend I did not get solid sleep either night of my stay due to this "wake up" call. I was really tired and I didn't appreciate it. Other than the phone disturbance I have nothing to complain about. I really enjoyed my stay there for the weekend.
- 5/5
Sunshine at the FD was very warm and welcoming during our check-in. The hotel was very clean and cozy!
- 3/5
Everything from the stay was perfect except for neighbors upstairs woke me up early to them stomping and running around as well as other neighbors kids screaming early in the morning.
- 3/5
Hotel ok. Pillows were terrible. It not one of the better Hampton Inn I have stayed in. Room extremely noisy could hear ever door close & every step upstairs
- 3/5
No microwave in my room and I’m paying $236 day and no microwave and trashcan very small .
- 4/5
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- 4/5
The room was nice. However the bed was too soft and the bathroom sink was very slow to empty
- 4/5
The only flaw is when I took a shower, the water did not drain very well that the water was up to my ankle while on the tub showering. I hope the management will fix this issue. I did not complain about it because we arrived late and I was tired; the staff was extra nice that he did not deserve a complaint coming from a customer.
- 5/5
Great staff! Great breakfast! Comfortable room, very clean.
- 5/5
its close to family
- 5/5
Nice clean and comfortable
- 5/5
The front desk was very helpful and staff was very friendly.
- 5/5
We have stayed at this hotel several times and it is always a pleasant stay. Staff are always polite and helpful.
- 5/5
Very clean and staff is great!
- 2/5
The property felt like it was taken over by La Quinta, but not properly upgraded to there normal standards
- 5/5
This is the second time I stay at the Hampton Inn, and I probably will continue staying here whenever I return to the area to visit family. The property is in a very quiet area, only a short drive away to coffee shops, dining, big name stores, etc. Both times the staff has been very friendly and attentive, and as an added perk, they keep fresh coffee (and tea options) by the lobby all day long. I haven't had their breakfast, which is included, but the times I've stayed here it smells very good and the dining area is always full, so that tells me their breakfast options must be good. During my last trip here this past weekend, because housekeeping is only provided every other day, I did request some fresh towels from a housekeeper I found in the hallway, and she happily gave me a couple of fresh towels.
- 5/5
Safe, clean, and pleasant neighborhood with a small street mall offering various meal options.
- 4/5
The only thing was that they did not come to my room to clean until i complained ,then they didnt come and when they came they didnt change beds
- 5/5
Amazing place
- 5/5
Very clean and beautiful hotel!
- 4/5
the hotel stay was great until the water broke but it was came back on the same day
- 5/5
Nice Peoperty
- 5/5
Nice and clean.
- 4/5
Nice place
- 5/5
Staff were friendly and welcoming. Answered all my questions and clarified any misunderstandings. Decoration is beautiful for the holidays!
- 5/5
very nice hotel for stay in Chula Vista
- 5/5
The staff was great and room clean. Breakfast great!!
- 5/5
Amazing stay! Breakfast was great too.
- 5/5
Great short stay, breakfast was especially good.