Hampton Inn by Hilton Chester South

This place was nasty And watch out because they charged my card $5 after I left when I didn’t even purchase anything! I I stoppped here for an overnight stay because I was traveling but never again .. RUUUNNNN!

Breakfast ok

Na

They were extremely friendly. Clean everything that we used. Beds were nice bathtub clean and worked properly. Basically you won’t go wrong staying here. Also pet friendly. We have a yorkie she had no issues did not act as if other dogs peed anywhere. So on that level excellent as well. If we get back in the area we will definitely try to stay here again.

Breakfast was good.

Breakfast was good, didn’t use the pool.

Breakfast was great and very nice staff

Woman at the desk was friendly and helpful. Room was clean and bed was comfortable

Besoin de rénovation

Hot, healthy breakfast (egg white frittatas, turkey sausage...)was a great way to start the day. They are rebranding to Hilton but lets hope the rooms, food and service stay at least this excellent. Clean rooms and dining area with friendly, helpful employees.

Shower door didn't stay closed. Water got all over floor. NO ROOFTOP LOUNGE!!! OLD. SMALL. NOT like the photos online. No mention of $5 parking till check in. . So many broken things: towel rod, towel holder, kleenex holder. Moulding coming off wall. Mold on bathroom ceiling that was caving in. I have many photos. I would not stay here again although the breakfast was good.

Very good

Breakfast was great! Also, staff was attentive and everything was clean !

Friendly and helpful staff. The property is showing its age and is in need of repairs and updates.

Breakfast

Older building in need of some updates! Clean & staff were friendly. Decent breakfast. The Mexican restaurant M. PEPE nearby was excellent!

Nothing

Older property. The staff was very nice. But the room was less to be desired

Upset about all of it

We have stayed here annually for a few years and while convenient to the highway, the property is beginning to look a bit tired.

"Reserved online. When we arrived at the Hotel they had no power. Had no idea when the power would be restored. We had to go to another hotel. Hampton Inn would not refund our money.

This property was extremely disappointing. Charged me for an ESA when I made it clear 3 times prior to my arrival that I have a service animal. Then refunded $10 less than what they took from my account. Additionally, our bathroom light stopped working on our second day and they couldn’t accommodate us in a similar room so they gave us an additional room and we had to use the bathroom in one room and sleep in both. It was not at all convenient. Will NEVER patronize this hotel or any other Hampton Inn moving forward.

Carpet in the room was terribly dirty, ripped, worn and stained. Room was very musty smelling. Bed was not well made.

Not what im used to from Hampton Inn

Breakfast was good Exercise room was too small

Breakfast was good Exercise room was too small

Yes excellent

Convenient, clean, comfortable hotel with breakfast. Great choice for our overnight stay when driving to our destination.

They only had one room that was available that smelled like smoke and with a door that did not close so I had to cancel the reservation.

the toilet ran all night, dirty room,

The room smelled like a basement it was so musty. The whole hotel needs an upgrade

The room smelled like a basement it was so musty. The whole hotel needs an upgrade

No one was at the check in desk when we arrived and we had to wait 10 minutes before someone came out who made no apologies for the delay. The hotel itself was not up to our usual expectation of quality for a Hampton Inn.

No one was at the check in desk when we arrived and we had to wait 10 minutes before someone came out who made no apologies for the delay. The hotel itself was not up to our usual expectation of quality for a Hampton Inn.

Chambre propre mais désuète

Chambre propre mais désuète

Good

Finally rooms were old and dated (ours had not been updated). Otherwise service was up to the standard we would expect for an Hampton Inn

Finally rooms were old and dated (ours had not been updated). Otherwise service was up to the standard we would expect for an Hampton Inn

Location was great The ceiling look like the rain had come down, and it needed repairs

Food appeared low and not the "freshest" my guess due to the low guess count. The staff was super nice and great from Check in to Check out!

Food appeared low and not the "freshest" my guess due to the low guess count. The staff was super nice and great from Check in to Check out!

The room no was a good condition.

The room no was a good condition.

The hostess, Santiago was very friendly and helpful.

The hostess, Santiago was very friendly and helpful.

Hair in rooms, would like money back!

Hair in rooms, would like money back!

I stayed one night and did not have any issues. The staff were all helpful and friendly.

I stayed one night and did not have any issues. The staff were all helpful and friendly.

Room cleaned , food good, nice staff

Room cleaned , food good, nice staff

Very good

Room was clean water was hot. But mold on bathroom ceiling. Outdated rooms Won't try this place again

Room was clean water was hot. But mold on bathroom ceiling. Outdated rooms Won't try this place again

Room Food. Breakfast could be better. Some bacon. Se scrambled eggs would have been way better than that sausage and folded egg

Exceptional

Room was clean. Had a bit of a stale smell but the staff was helpful and professional. The buffet breakfast was really good and plenty of of it. All in all it was a great hotel for a weekend stay.

Room was clean. Had a bit of a stale smell but the staff was helpful and professional. The buffet breakfast was really good and plenty of of it. All in all it was a great hotel for a weekend stay.

The hotel is clean. Check in was efficient, and the staff friendly.

The hotel is clean. Check in was efficient, and the staff friendly.

Weird lobby/elevator set up. Nicholas was helpful when we needed to change rooms because toilet was running in the first room.

Weird lobby/elevator set up. Nicholas was helpful when we needed to change rooms because toilet was running in the first room.

The breakfast was great!

The breakfast was great!

Shower faucet not working Check in was confusing and long delay getting into room

Shower faucet not working Check in was confusing and long delay getting into room

Shower faucet not working Check in was confusing and long delay getting into room

The chair in our room was worn out as well as the furniture in the kitchen area .

The chair in our room was worn out as well as the furniture in the kitchen area .

Check in and check out were very easy. The staff was very friendly and sent text messages checking to see if everything was ok. They had a coffee bar that was open 24hours which was very nice. The room was clean and very quiet. This was our 2nd time staying here and we will come back again.

Check in and check out were very easy. The staff was very friendly and sent text messages checking to see if everything was ok. They had a coffee bar that was open 24hours which was very nice. The room was clean and very quiet. This was our 2nd time staying here and we will come back again.

The room was very clean, BUT it had a very strong MILDEW smell. I attempted to get another room, same MILDEW smell. The staff tried to accomodate, and was aware of the issue. I will not stay there again. Air Quality was HORRIBLE

The room was very clean, BUT it had a very strong MILDEW smell. I attempted to get another room, same MILDEW smell. The staff tried to accomodate, and was aware of the issue. I will not stay there again. Air Quality was HORRIBLE

They informed me the issue was not their problem because the 3rd party reserving did not confirm availability wi the them.

They informed me the issue was not their problem because the 3rd party reserving did not confirm availability wi the them.

Dirty as I have ever seen

Dirty as I have ever seen

The hotel is closing very soon as a new building is being put up next-door. The room was musty on the first floor it had rained we checked in at midnight they said they would’ve tried to move us to another room upstairs, but it was very late. they should not have rented out the first floor at all… The breakfast in lobby the next day were fine.

The hotel is closing very soon as a new building is being put up next-door. The room was musty on the first floor it had rained we checked in at midnight they said they would’ve tried to move us to another room upstairs, but it was very late. they should not have rented out the first floor at all… The breakfast in lobby the next day were fine.

The room smelled moldy and damp. Black mold in bathroom. Smell was over powering and kept us both awake

The room smelled moldy and damp. Black mold in bathroom. Smell was over powering and kept us both awake

Overall the stay was good. Your normal breakfast items. It was clean and the rooms were good. It was a little noisy at night and early morning while sleeping because of people slamming door closed.

Overall the stay was good. Your normal breakfast items. It was clean and the rooms were good. It was a little noisy at night and early morning while sleeping because of people slamming door closed.

It was lovely!

It was lovely!

Staff were very helpful and pleasant.

Staff were very helpful and pleasant.

Very convenient.

Very convenient.

Location was great The ceiling look like the rain had come down, and it needed repairs

Phi g Plugs didn't work. Bathroom filthy. Elevator broken. Price was $160. Worst Hampton Inn I've ever seen! And I usually only stay at Hampton Inns. I may switch to Courtyard by Marriot because of this stay!

The room was pretty gross and the carpet and everything in the room was damp. We were tired and at least the sheets seemed clean (although also damp, as were the pillows) and so we stayed. The elevator was also broken, which would have been great to know upon checkin.

The room was pretty gross and the carpet and everything in the room was damp. We were tired and at least the sheets seemed clean (although also damp, as were the pillows) and so we stayed. The elevator was also broken, which would have been great to know upon checkin.

Phi g Plugs didn't work. Bathroom filthy. Elevator broken. Price was $160. Worst Hampton Inn I've ever seen! And I usually only stay at Hampton Inns. I may switch to Courtyard by Marriot because of this stay!

Good and clean. Great people.

Good and clean. Great people.

The property is dated with poor maintenance.

The property is dated with poor maintenance.

The room that I was in did not get below 73 and it was very stuffy. There was a large gap in the door and frame you could fit a hanger in and flip the lock open. When checking into the hotel I had to search for someone to be able to check me in it took about 15 mins to locate someone

The room that I was in did not get below 73 and it was very stuffy. There was a large gap in the door and frame you could fit a hanger in and flip the lock open. When checking into the hotel I had to search for someone to be able to check me in it took about 15 mins to locate someone

The hotel rooms smelled moldy. The staff knew of the odor. The beds were hard.

The hotel rooms smelled moldy. The staff knew of the odor. The beds were hard.

The room was basically clean, but not thoroughly. Dirt on the bottom of the bathroom door. Shower not thoroughly clean. The smoke alarm was missing with wires hanging out of the wall. They charged $5 a day parking for a lot that was mainly empty. That fee was not disclosed at booking. I will definitely not stay there again or recommend.

The room was basically clean, but not thoroughly. Dirt on the bottom of the bathroom door. Shower not thoroughly clean. The smoke alarm was missing with wires hanging out of the wall. They charged $5 a day parking for a lot that was mainly empty. That fee was not disclosed at booking. I will definitely not stay there again or recommend.

Very small bathrooms. Not updated, and my room smelled of mildew.

Very small bathrooms. Not updated, and my room smelled of mildew.

Excellent

Excellent

Staff was polite, bed was clean. The facility needs to be updated. The place looked warn with stains, toilets that rocked, bad paint jobs, simply old and outdated. The place is very small, maybe 5 tables and a few barstools outside of the rooms. We had several rooms in our party and nowhere to gather. It was ok, but won’t go back.

Staff was polite, bed was clean. The facility needs to be updated. The place looked warn with stains, toilets that rocked, bad paint jobs, simply old and outdated. The place is very small, maybe 5 tables and a few barstools outside of the rooms. We had several rooms in our party and nowhere to gather. It was ok, but won’t go back.

THE HOTEL IS DATED, THE PLACE SMELLED AND IT TOOK ME OVER 30 MINS TO CHECK IN .

Hotel was understaffed and didn’t even clean the room even though I didn’t say not to

Hotel was understaffed and didn’t even clean the room even though I didn’t say not to

.

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Run Down.

Run Down.

It wasn't the worst hotel I've stayed in, but it was pretty disappointing for the price paid. The location was right off the highway but still tucked away from highway traffic which was nice. The hotel needs a major restoration. The walls are super thin and the shutting of doors woke me up multiple times during the night. TV options were very basic with no streaming apps. The included breakfast did not have any staff to keep food/drinks/condiments stocked like I've seen at other Hilton hotels. Some of the "hot" food was uncovered and cold. The kitchen/eating area was small/crowded. The hotel is dingy and one of the grossest things was the carpet in our room felt damp. I'm glad we only had to stay 1 night.

It wasn't the worst hotel I've stayed in, but it was pretty disappointing for the price paid. The location was right off the highway but still tucked away from highway traffic which was nice. The hotel needs a major restoration. The walls are super thin and the shutting of doors woke me up multiple times during the night. TV options were very basic with no streaming apps. The included breakfast did not have any staff to keep food/drinks/condiments stocked like I've seen at other Hilton hotels. Some of the "hot" food was uncovered and cold. The kitchen/eating area was small/crowded. The hotel is dingy and one of the grossest things was the carpet in our room felt damp. I'm glad we only had to stay 1 night.

C

C

Great place to relax and shower after a long drive

Great place to relax and shower after a long drive

Smelt damp and mildew. Carpet felt damp to barefoot. Smell, cleanliness

Smelt damp and mildew. Carpet felt damp to barefoot. Smell, cleanliness

Cons: no swimming pool despite it being listed. I had to pay for parking despite it being listed as free and “self park”. Trash in the parking lot.

Cons: no swimming pool despite it being listed. I had to pay for parking despite it being listed as free and “self park”. Trash in the parking lot.

Exceptional

Everything at the hotel was just average.

Everything at the hotel was just average.

Much needed, quiet, comfortable room and 12pm check out was a plus as well

Much needed, quiet, comfortable room and 12pm check out was a plus as well

Everything was great.

Everything was great.

All of it.

All of it.

I had to ask twice to change room. Poor TV choice, poor tv quality. Not so good area

I had to ask twice to change room. Poor TV choice, poor tv quality. Not so good area

Smoke filled rooms. I requested another room because it smelled so awful.

Smoke filled rooms. I requested another room because it smelled so awful.

Needs a pool, upgrade in room Nothing

Needs a pool, upgrade in room Nothing

The toilet had a leak from the tank, the bathroom outlet was burnt, there was no smoke detector on the wall just wiring.

The toilet had a leak from the tank, the bathroom outlet was burnt, there was no smoke detector on the wall just wiring.

I booked this room because they are off the 95 and pet friendly. We arrived at around 7pm on Saturday and the place seemed empty (was concerned). We noticed the grass surrounding the hotel and common pet areas were over a foot tall! When I asked the desk clerk said "our gardener hasn't been showing up, we've been calling, but no luck", so avoiding tall grass and getting ticks was a focus. I also asked why they were so empty, she said "holidays are always slow" this was easter weekend. Upon checking in I was also charged a $5 parking fee (we self parked and the place had maybe 20 cars in the large lot), we were then shown to a room that smelled pretty bad like mint mouthwash sprayed over dog or cat urine? We requested another room and were provided with a comfortable room that did not smell. We went to dinner and noticed all the surrounding hotels seemed busy, so there is definitely something up with this place. It was ok, not worth the price, will not stay here again.

I booked this room because they are off the 95 and pet friendly. We arrived at around 7pm on Saturday and the place seemed empty (was concerned). We noticed the grass surrounding the hotel and common pet areas were over a foot tall! When I asked the desk clerk said "our gardener hasn't been showing up, we've been calling, but no luck", so avoiding tall grass and getting ticks was a focus. I also asked why they were so empty, she said "holidays are always slow" this was easter weekend. Upon checking in I was also charged a $5 parking fee (we self parked and the place had maybe 20 cars in the large lot), we were then shown to a room that smelled pretty bad like mint mouthwash sprayed over dog or cat urine? We requested another room and were provided with a comfortable room that did not smell. We went to dinner and noticed all the surrounding hotels seemed busy, so there is definitely something up with this place. It was ok, not worth the price, will not stay here again.

Comfortable bed and pillows.

Comfortable bed and pillows.

She turned my sour lemon stay into one of lemonade. She was the only staff on duty when I checked in. Once I got to my room, I had a sour odor coming from my refrigerator (the freezer)section . I went back to the front desk and Elly immediately came down and cleaned out the freezer and with that I noticed that the air conditioner was not working she tried and told me, let’s give it 15 minutes maybe to recycle and in the meantime I will reach out to my manager. In 15 minutes I called Elly back and told her that it was still not working. Again she immediately came down and started checking things again and with her manager on the phone she was actually laying on the floor looking for a plug or a breaker to possibly reset it, that didn’t work but she was able to get me a table top fan from the laundry room, which was able to keep the air circulating in the room. I am a retired tradesman and I understand things happen, but your employee went above and beyond to make it comfortable for me. I do hope that your company recognizes the value of this employee. Yours truly Ed Wiley

She turned my sour lemon stay into one of lemonade. She was the only staff on duty when I checked in. Once I got to my room, I had a sour odor coming from my refrigerator (the freezer)section . I went back to the front desk and Elly immediately came down and cleaned out the freezer and with that I noticed that the air conditioner was not working she tried and told me, let’s give it 15 minutes maybe to recycle and in the meantime I will reach out to my manager. In 15 minutes I called Elly back and told her that it was still not working. Again she immediately came down and started checking things again and with her manager on the phone she was actually laying on the floor looking for a plug or a breaker to possibly reset it, that didn’t work but she was able to get me a table top fan from the laundry room, which was able to keep the air circulating in the room. I am a retired tradesman and I understand things happen, but your employee went above and beyond to make it comfortable for me. I do hope that your company recognizes the value of this employee. Yours truly Ed Wiley

build up dusk . The shower had crack and mildew . Walls in the room has webs and spiders. Just overall horrible place stay .

build up dusk . The shower had crack and mildew . Walls in the room has webs and spiders. Just overall horrible place stay .

Very nice hotel with friendly, professional staff.

Very nice hotel with friendly, professional staff.

The personal were pleasant and helpful The vent in the bathroom was very dirty. There was a huge spider in bathroom. The mattress was very soft and uncomfortable.

Good condition but having to pay for parking is ridiculous

Good condition but having to pay for parking is ridiculous

Toilet didn’t flush, shower curtain fell repeatedly, no shampoo, crack around door nearly 2 inches made the other guest’s noise carry not a good stay

Toilet didn’t flush, shower curtain fell repeatedly, no shampoo, crack around door nearly 2 inches made the other guest’s noise carry not a good stay

The property and the star were 5-star. An amazing hotel for the price.

The property and the star were 5-star. An amazing hotel for the price.

Good service

Good service

Coffee maker wasn’t clean, single cup machine but was already filled with water. I dumped the water out and it was brown. Moved nightstand to plug in phone charger, was filthy dirty around plug.

Coffee maker wasn’t clean, single cup machine but was already filled with water. I dumped the water out and it was brown. Moved nightstand to plug in phone charger, was filthy dirty around plug.

And my pup loved the friendly accommodations too!

And my pup loved the friendly accommodations too!

Stay was good but the suit we had needed upgrades. I’m not sure when this room was last refreshed. Tile I. Bathroom was nasty and the couch looked like it was from the 70’s. The nightstand looked like they were from the 80’s. Staff was great room appeared clean.

Stay was good but the suit we had needed upgrades. I’m not sure when this room was last refreshed. Tile I. Bathroom was nasty and the couch looked like it was from the 70’s. The nightstand looked like they were from the 80’s. Staff was great room appeared clean.

Location

Location

Not as good as other Hampton Inns

Not as good as other Hampton Inns

Staff was nice and courteous.

Staff was nice and courteous.

Friendly … clean … quiet

Friendly … clean … quiet

Friendly staff, great breakfast

Friendly staff, great breakfast

Two bed room... beds were not comfortable. We had to ask for towels. We complained about horrible noise elevator 2x. Front said it was okay. The next morning myself and another guest were stuck in the elevator for short period before it started moving - we could not open the door until the elevator finally stopped at 1st floor. (Only 2 floors) The front desk then called for service. Red MESSAGE LIGHT on phone remained on our entire visit. New messages could not be returned because we could not determine there were new messages. For whatever reason the tub faust got stuck on hot when we first turned it on. Because chambermaids shut the tub drain the tub started to fill immediately. We immediately called for help. I was able to open the drain under hot water and managed to finally unstick faust before someone arrived. Overall, after over 25-30 years of traveling weekly and staying in hotels, this was one of my worst hotel experiences.

Two bed room... beds were not comfortable. We had to ask for towels. We complained about horrible noise elevator 2x. Front said it was okay. The next morning myself and another guest were stuck in the elevator for short period before it started moving - we could not open the door until the elevator finally stopped at 1st floor. (Only 2 floors) The front desk then called for service. Red MESSAGE LIGHT on phone remained on our entire visit. New messages could not be returned because we could not determine there were new messages. For whatever reason the tub faust got stuck on hot when we first turned it on. Because chambermaids shut the tub drain the tub started to fill immediately. We immediately called for help. I was able to open the drain under hot water and managed to finally unstick faust before someone arrived. Overall, after over 25-30 years of traveling weekly and staying in hotels, this was one of my worst hotel experiences.

Everything was great, the staff was very friendly and they messaged us to make sure everything was going well.

Everything was great, the staff was very friendly and they messaged us to make sure everything was going well.

It was very basic and old.

It was very basic and old.

Nice hotel for sleeping when traveling on I 95, very nice staff, and clean rooms.

Nice hotel for sleeping when traveling on I 95, very nice staff, and clean rooms.

Good quiet location:)!

Good quiet location:)!

The staff was friendly. Mattress was very comfortable. The lady serving breakfast was excellent on both mornings. The motel is old and ready for renovations. We found mold in the bathroom.

The staff was friendly. Mattress was very comfortable. The lady serving breakfast was excellent on both mornings. The motel is old and ready for renovations. We found mold in the bathroom.

Comfortable, convenient, quiet. The surprise of having to pay an added charge when I checked in that was not listed on my reservation to park my car in your parking lot. Not very transparent, and I didn't have the choice to contest it.

Easy checkin and staff was a pleasure.

Easy checkin and staff was a pleasure.

Smelled musty and staff tried to cover the smell with air fresheners. There were dehumidifiers everywhere. We were worried about mold.

Xxx

Close to the highway My room was the first one next to the main entrance and unfortunately it was loud. In’s and out of the facility

Everything

We stay at Hampton inns often and found this one very pleasant. Even though it was next to I-95 it was very quiet. the public area and our room were clean, The staff was friendly and helpful

The staff was wonderful. The problem was the room smelled like it had mold and the bathroom walls and sink need to be repaired.

Room smelt musty and moldy. Staff was pleasant and helpful.

Property was in a quiet area.

Room was dirty with an open condom package in the floor. Very unpleasant odor in rooms. This hotel is not up to the standards of other Hampton Inns.

Upon arrival at the property, I was given a room on the 1st floor. The room had an unpleasant, mold/mildew odor and they informed me that they couldn’t accommodate me. How could an establishment still accept guest knowing they have a mold problem. There are plenty of fans in the hallway so it is obvious that there is a problem going on in the hotel.

There were blood stains on the sheets and no hot water. The water was luke warm.

Quick overnight stay on way home from vacation. Everything was great.

Continental breakfast was excellent, staff was friendly and helpful and rooms were cozy& very clean Indoor pool

All the Staff were very professional and very kind. Especially Elly at the front desk. The first room we were given had a very bad odor like ammonia smell so Elly gave us another room. It still had a damp smell to it but not nearly as bad as the first room. I noticed the bathroom had no fan to ventilate the steam from shower. Upon further look around, there was black mold near the bathroom door about a six inch swath. I bought disinfectant spray to mitigate some of the smell and mold. Its a shame that the Staff are so very nice but the hotel they support is not in great condition. I heard that they are building a new hotel so they arent putting any money into this old one. Hang in there Elly and Team- you all are first rate professionals and the new hotel will suit your excellent customer service. PS: The breakfasts were exceptional and the food service lady was so sweet and asked if things were ok for us. Again, great staff!

Had bugs in my first room. They moved me to a different room. Both rooms were worn out, specifically the bathrooms.

Was a great place to stay

Bathroom was not cleaned well. 2inch centipede came out from under my child’s pillow. Front desk staff was helpful when I brought up our concerns and moved us to a clean room but the smell of mold and dampness was also in that room.

Friendly staff

There was an odor in our room and they charged me for a pet fee and I didn’t have a pet.

Marijuana smell on the entire 3rd floor

Terrible mold smell, carpet was wet, they have humidity issues. I saw bugs in the bathroom. Only positive one is counter employee was friendly.

Nice stay

I like how it nestled in the "woods" way off the main roads

We could hear the AC outside kick on all night and the ac in the room was damp musty feeling and smelling. Dehumidifier in the hall explained a lot .

Nothing made the room better and the room and HVAC are definitely not up to Hilton Standards. There was visible dirt/mold growth on the AC unit, bubbled up ceiling and stains from moisture and peeling paint. There was also a crack in the ceiling and mold in the bathroom. The mattress always felt moist.

The rooms had a SEVERE humidity problem. They were always damp and musty, carpets were dirty, and there was a constant musty smell. The front desk personnel was rude and unprofessional, apathetic at best. Don't live up to the Hampton Inn name that many of us have come to love.

I booked the room at Hampton inn because I have never had a bad stay at a Hampton inn before. It’s a Hilton brand so I figured, how can I go wrong. Well I did this time. This place felt like a red roof inn. Room was smelly and musty and carpet was damp. The toilet was so loud that it sounded like a jet engine after flushing. The lady at the front desk was great. She was pleasant, friendly, and accommodating. She moved our room to the 2nd floor which was better. Rooms are still just outdated and not very nice. I should have went with a Marriott hotel like i usually do as they are always consistent.

Nothing Room was damp & smelled like mildew. The beds & floor was wet I checked in at around 9:30p and left 2 hours later. It’s a disgrace booking.com deals with these kind of hotels

The staff is great

The staff were friendly, warm and welcoming. My issue is that my room was not clean. I was there gor 4 nights. The property states that your room will be cleared every other day. My room was not clean. Also the room had a musty, moldy odor. The carpet needs to be replaced.

Was an overnite stay traveling south on 95. Soon as we walked in and saw the extremely dirty welcome carpets I knew it wasn’t going to be good. That’s a first impression when checking in. The room looked clean but extremely humid from the AC unit, even towels in the bathroom seemed gross. Hair in tub and on sink area, total turn off. Worst was 2 dirty towels on the hook behind the bathroom door. So not up to Hampton Inn or Hilton standards. Have stayed on other Hampton Inns with no issues. Hotel needs updating for sure.

Breakfast was delicious and CLEAN!

their way to help me when i needed a wheel chair during my brief stay. and the day staff helped me and my belongings get back into my car!

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Staff at check in were very welcoming and same at checkout. We’ve stayed here before and reserved again when we knew we would be in area.

Can get the same accommodations elsewhere w/out paying for parking.

All the staff I interacted with at this facility was super friendly and nice. Water in the shower was hot as soon as I turned it on.

Set back from the road so it was quiet, Nice walking path around it to stretch our legs. Thoughtful “To go bag breakfasts” for us leaving early. Breakfast wad set up nicely and low items were replenished promptly.

Room was damp and musty. Had to pay for parking in the hotel parking lot. Food left in room refrigerator.

quiet and close to my family.

We only stayed one night, but the staff was very friendly and our room was very comfortable. Continental breakfast was very good, and breakfast location was in a convenient location to our room.

Charging for parking at a suburban motel? Ridiculous

Stay was nice. Hotel was cold and the bathtub tap leaked. Could have used cable channel guide for tv. Breakfast was great.

Clean and comfortable pool. Staff were very helpful and nice.

The staff was very professional and friendly, and the hotel appeared clean. However, our room had a strong musty / moldy odor. We thought it might be related to the air conditioner so we turned that off. The odor did not go away. We brought this to the attention of the front desk manager. She apologized for the situation and offered to provide us with additional points as compensation for the situation.

Nice, clean property and the staff were very friendly and set a nice tone for a relaxed stay. Would definitely use again.

unexpected parking frr

We did not stay as our travel plans changed at the last minute - it was good to have such a fine hotel in our plans had our plans not changed.

Staff was not very friendly

Hotel was old!! Front doors creeped when they opened and closed. People at front desk were nice but not attentive, much more interested in carrying on their personal conversation. Funky smell in the room.

The bathrooms wasn’t stocked and you could hear everything through the door.

Breakfast was average