Courtyard by Marriott Ballantyne

3-star hotel Excellent 15635 Don Lochman Lane, Charlotte, NC, 28277
Courtyard by Marriott Ballantyne

About Courtyard by Marriott Ballantyne

Located in Charlotte, 8.1 miles from SouthPark, Courtyard by Marriott Charlotte Ballantyne has accommodations with a fitness center, free private parking, a garden and a shared lounge. With free WiFi, this 3-star hotel has a restaurant and a bar. The hotel has an indoor pool and a 24-hour front desk. At the hotel, the rooms are equipped with a closet. All rooms at Courtyard by Marriott Charlotte Ballantyne feature air conditioning and a desk. Breakfast is available, and includes à la carte, continental and American options. A business center is at guests' disposal at the accommodation. Carowinds Amusement Park is 9 miles from Courtyard by Marriott Charlotte Ballantyne, while Freedom Park is 11 miles from the property. Charlotte Douglas International Airport is 12 miles away.

Amenities

  • 24-hour front desk
  • Meeting space
  • Fitness center
  • On-site dining
  • Bar / lounge
  • Café / coffee shop
  • Breakfast available
  • Business center
  • Express check-in / check-out
  • Concierge
  • Dry cleaning
  • Self-service laundry
  • Luggage storage
  • Full kitchen / kitchenette
  • In-room refrigerator
  • Pool
  • Spa / sauna
  • Wheelchair accessible
  • Smoke-free property
  • Air conditioning
  • Elevator
  • In-room safe

Reviews

4.4 / 5
Excellent 651 reviews

The hotel staff is generally friendly and helpful, with guests appreciating their service. The rooms are described as clean and comfortable, with some guests enjoying the indoor pool and location. However, there are complaints about the shower amenities being hard to read, the lack of daily housekeeping, and the unavailability of free breakfast. Some guests also experienced issues with the AC and noise.

What guests liked
  • Friendly and helpful staff
  • Clean and comfortable rooms
What could be better
  • Shower amenities hard to read
  • No daily housekeeping and free breakfast
  • Rebecca Jun 2026 · via expedia
    5/5

    Everything was clean and everyone was very helpful!

  • Nelson Jun 2026 · via booking
    5/5

    Exceptional

  • Lawrance May 2026 · via expedia
    5/5

    Amazing stay!!

  • Batten May 2026 · via booking
    4.5/5

    Superb

  • Shiasia May 2026 · via booking
    5/5

    It was nice and clean Nothing actually everything was nice

  • McClellen May 2026 · via priceline
    5/5

    Gorgeous hotel with indoor pool, friendly staff, path around the lake, corn hole and fire pit outside! There was nothing that I did not like!

  • Mcclellen May 2026 · via booking
    5/5

    Gorgeous hotel with indoor pool, friendly staff, path around the lake, corn hole and fire pit outside! There was nothing that I did not like!

  • Shiasia May 2026 · via priceline
    5/5

    It was nice and clean Nothing actually everything was nice

  • Iris May 2026 · via hotels.com
    4/5

    My only concern was that there was no continental breakfast. That is always something I look for when I travel. So I'll make sure that wherever I travel it is part of the 'package.' I actually misunderstood that it was part of my reservation, so I was disappointed. You might consider at least giving a $5 coupon for the breakfast.

  • Adia May 2026 · via expedia
    5/5

    The Courtyard Marriott in Ballantyne was nice and clean and the staff was extremely warm and inviting. I felt comfortable from the beginning to the end. I will definitely come back in the future.

  • Ashley May 2026 · via booking
    5/5

    Exceptional

  • Brown May 2026 · via booking
    5/5

    Exceptional

  • James Apr 2026 · via expedia
    5/5

    The front desk was great the night I checked in

  • Cyre Apr 2026 · via booking
    4.5/5

    Superb

  • Denise Apr 2026 · via priceline
    5/5

    Nothing

  • Timothy Apr 2026 · via booking
    4.5/5

    Superb

  • Anja Apr 2026 · via expedia
    5/5

    Great stay, staff were all very friendly and attentive!

  • Rasha Apr 2026 · via booking
    5/5

    Exceptional

  • Jarea Apr 2026 · via expedia
    1/5

    Staff told me I could come in early I even called to make sure before booking. When I got there he charged my card for early check in without my authorization.

  • Angel Apr 2026 · via expedia
    5/5

    Nice

  • Melinda Apr 2026 · via expedia
    5/5

    The staff were friendly. Overall, it was a clean facility, however there was hair and a nausea sticker on the furniture.

  • Alexis Apr 2026 · via expedia
    5/5

    Stay here with my family for vacation and our stay was amazing!!!!

  • Gregory Apr 2026 · via booking
    4/5

    Very good

  • Jessica Mar 2026 · via hotels.com
    5/5

    Room was clean, comfy and well maintained

  • Charmani Mar 2026 · via booking
    5/5

    Clean Nothing

  • Charmani Mar 2026 · via priceline
    5/5

    Nothing

  • Carl Mar 2026 · via expedia
    4/5

    Very clean, very comfortable, very friendly staff. I only wish breakfast would have been included in the cost.

  • Tracey Mar 2026 · via priceline
    5/5

    Very clean and close to where I needed to be I couldn’t figure out the air in my room

  • Tracey Mar 2026 · via booking
    5/5

    Very clean and close to where I needed to be I couldn’t figure out the air in my room

  • Amy Mar 2026 · via priceline
    4.5/5

    I liked the location and staff were very friendly. I like that there was a restaurant inside and the indoor pool, which made your stay convenient. The area was peaceful with a nearby walking trail. You also had a shuttle to take you within 2miles. I wish our room had a full mirror on the wall, because I like that full view check. Also, if they would place trash bags in the small trash cans in the rooms, and add a microwave. With being on the 3rd floor, I hated that I had to go downstairs to warm my food.

  • Amy Mar 2026 · via booking
    4.5/5

    I liked the location and staff were very friendly. I like that there was a restaurant inside and the indoor pool, which made your stay convenient. The area was peaceful with a nearby walking trail. You also had a shuttle to take you within 2miles. I wish our room had a full mirror on the wall, because I like that full view check. Also, if they would place trash bags in the small trash cans in the rooms, and add a microwave. With being on the 3rd floor, I hated that I had to go downstairs to warm my food.

  • Elizabeth Mar 2026 · via expedia
    2/5

    The positives: the view from our room was good- but it was a different property. The location was good for us, as we needed a place close to Elevation Church. The bed was comfy enough for sleeping, and the workout room had new equipment. Ultimately, we were unimpressed. We won't book there again, and wouldn't recommend it to others.

  • Jaylia Mar 2026 · via expedia
    5/5

    Nice everything

  • Deshaun Mar 2026 · via booking
    5/5

    The room and the balcony view was the best Nothing

  • Deshaun Mar 2026 · via priceline
    5/5

    The room and the balcony view was the best Nothing

  • Denise Mar 2026 · via booking
    5/5

    Everything Nothing

  • Felicia Mar 2026 · via expedia
    5/5

    Clean room , friendly staff, helpful, close to everything nc and sc

  • Ledarius Mar 2026 · via booking
    5/5

    The pool and nice music

  • Ledarius Mar 2026 · via priceline
    5/5

    The pool and nice music

  • Joseph Mar 2026 · via booking
    5/5

    Exceptional

  • Roland Mar 2026 · via booking
    5/5

    Exceptional

  • Randall and Mar 2026 · via hotels.com
    5/5

    Everything was great one hiccup and management jumped right on it. Could really use more staff at the Bistro, but all else was perfect. I’ll stay again and again!!

  • Veridiana Mar 2026 · via expedia
    5/5

    The room was GREAT! Excellent view from the balcony.

  • Veridiana Mar 2026 · via expedia
    5/5

    The room was GREAT! Excellent view from the balcony.

  • Richard Feb 2026 · via priceline
    5/5

    Very friendly front desk staff.

  • Latashia Feb 2026 · via hotels.com
    4/5

    Everything

  • Latashia Feb 2026 · via hotels.com
    4/5

    Everything

  • Simon Feb 2026 · via expedia
    5/5

    Lovely

  • Simon Feb 2026 · via expedia
    5/5

    Lovely

  • Amber Feb 2026 · via priceline
    5/5

    Nothing, everything was great

  • America Feb 2026 · via expedia
    5/5

    Room was clean, bed was comfortable and staff was very nice!

  • America Feb 2026 · via expedia
    5/5

    Room was clean, bed was comfortable and staff was very nice!

  • Sarise Jan 2026 · via hotels.com
    5/5

    Wonderful staff at every position!

  • Sarise Jan 2026 · via hotels.com
    5/5

    Wonderful staff at every position!

  • Serena Jan 2026 · via priceline
    4.5/5

    The property was very clean and majority of the staff were super friendly. The Bistro staff were not available to assist us on the morning we were checking out. When I asked for coffee the lady said you want to pay for coffee when you can fix it free in your room? I was aware of the self serve in my room and wanted to purchase coffee to get on the road home.

  • Tonja Jan 2026 · via priceline
    5/5

    Great area felt very safe Nothing

  • Amanda Jan 2026 · via priceline
    0.5/5

    It was very clean When I checked in, I already paid thru Booking and the clerk charged my debit card for the entire stay and the accidental fees! That’s $590 I’m not getting back anytime soon and absolutely NO compensation was offered for their mistake! Horrible!

  • Deborah Jan 2026 · via expedia
    5/5

    The room was spotless. The staff was amazing. The bartender was great. We wish him a lot of luck.

  • Deborah Jan 2026 · via expedia
    5/5

    The room was spotless. The staff was amazing. The bartender was great. We wish him a lot of luck.

  • young Jan 2026 · via priceline
    5/5

    Loved it I can’t say

  • Jason Jan 2026 · via expedia
    5/5

    Super clean, quiet, and a great location.

  • Jason Jan 2026 · via expedia
    5/5

    Super clean, quiet, and a great location.

  • Ashley Jan 2026 · via hotels.com
    1/5

    Staff was rude and room wasn’t clean

  • Ashley Jan 2026 · via hotels.com
    1/5

    Staff was rude and room wasn’t clean

  • Mark Jan 2026 · via priceline
    0.5/5

    No free breakfast and the rooms were to tight

  • HYUNJAE Jan 2026 · via expedia
    4/5

    Good location, Kind staffs no breakfast but you can have Starbucks breakfast with your on expense.

  • HYUNJAE Jan 2026 · via expedia
    4/5

    Good location, Kind staffs no breakfast but you can have Starbucks breakfast with your on expense.

  • Karen Jan 2026 · via expedia
    5/5

    The rooms were nice & clean & the staff was extra helpful.

  • Karen Jan 2026 · via expedia
    5/5

    The rooms were nice & clean & the staff was extra helpful.

  • Zhichao Jan 2026 · via expedia
    5/5

    The building, the room, and the facility are very clean and fresh. We enjoyed the stay.

  • Zhichao Jan 2026 · via expedia
    5/5

    The building, the room, and the facility are very clean and fresh. We enjoyed the stay.

  • Frank Dec 2025 · via expedia
    3/5

    Expensive on the incidentals, you are better off going outside the property to purchase. The doors slam very loudly which was annoying in the morning while trying to sleep.

  • Frank Dec 2025 · via expedia
    3/5

    Expensive on the incidentals, you are better off going outside the property to purchase. The doors slam very loudly which was annoying in the morning while trying to sleep.

  • James Dec 2025 · via priceline
    4.5/5

    There wasn’t much not to like, but I especially liked the view in the back with balcony? and the indoor pool The bar and no Continental breakfast

  • Jermaine Dec 2025 · via expedia
    5/5

    Wonderful

  • Jermaine Dec 2025 · via expedia
    5/5

    Wonderful

  • Allan Dec 2025 · via priceline
    1.5/5

    I choose your brand because of the bistro. The morning of 21 December there was NO bistro service at all..Initially there wasn't any coffee to be had, but the front desk finally got a pot out. I paid full price for all services advertised, but you did not deliver. I asked about lack of service and clerk.just stared at me. I.must rethink using your brand in the future

  • Angelica Dec 2025 · via priceline
    4.5/5

    Clean, comfortable and great service

  • Ernesto Dec 2025 · via expedia
    5/5

    Great, helpful and pleasant staff!

  • Ernesto Dec 2025 · via expedia
    5/5

    Great, helpful and pleasant staff!

  • DAVID Dec 2025 · via priceline
    4/5

    Location was close to activities that we were there for.

  • Sheldon Nov 2025 · via priceline
    4.5/5

    Great It was fine

  • Danielle Nov 2025 · via expedia
    5/5

    Bistro isn't much of a restaurant and bar is limited. Facility is clean and updated

  • Danielle Nov 2025 · via expedia
    5/5

    Bistro isn't much of a restaurant and bar is limited. Facility is clean and updated

  • Cummings Nov 2025 · via priceline
    4/5

    The staff were kind, pleasant and professional. The lizard in the 2nd room I was assigned, the first room had a pungent smell of marijuana.

  • Danyella Oct 2025 · via hotels.com
    5/5

    Everything was amazing!

  • Danyella Oct 2025 · via hotels.com
    5/5

    Everything was amazing!

  • rory Oct 2025 · via hotels.com
    5/5

    My stay was great. The staff was friendly and my room was clean and comfortable

  • rory Oct 2025 · via hotels.com
    5/5

    My stay was great. The staff was friendly and my room was clean and comfortable

  • Anonymous Oct 2025 · via priceline
    4/5

    Cock roach in the bathroom

  • Candice Oct 2025 · via hotels.com
    5/5

    Great stay!

  • Candice Oct 2025 · via hotels.com
    5/5

    Great stay!

  • James Sep 2025 · via hotels.com
    4/5

    Breakfast was very good. Large portions Vet good and filling

  • James Sep 2025 · via hotels.com
    4/5

    Breakfast was very good. Large portions Vet good and filling

  • Claudia Sep 2025 · via expedia
    5/5

    Beautiful area

  • Claudia Sep 2025 · via expedia
    5/5

    Beautiful area

  • Herbert Sep 2025 · via expedia
    4/5

    Nice friendly staff.

  • Herbert Sep 2025 · via expedia
    4/5

    Nice friendly staff.

  • Rosalyn Aug 2025 · via expedia
    5/5

    Always

  • Rosalyn Aug 2025 · via expedia
    5/5

    Always

  • Kieron Aug 2025 · via expedia
    5/5

    Excellent property friendly staff

  • Kieron Aug 2025 · via expedia
    5/5

    Excellent property friendly staff

  • Savannah Aug 2025 · via expedia
    5/5

    We stayed here for an event at the amphitheater. It was a great walking distance for the concert. The staff was fantastic, and the hotel was wonderful. Very clean and nice.

  • Savannah Aug 2025 · via expedia
    5/5

    We stayed here for an event at the amphitheater. It was a great walking distance for the concert. The staff was fantastic, and the hotel was wonderful. Very clean and nice.

  • Ashley Aug 2025 · via expedia
    5/5

    Great place to stay

  • Ashley Aug 2025 · via expedia
    5/5

    Great place to stay

  • Heleen Aug 2025 · via expedia
    1/5

    I had an extremely disappointing experience with the food at this hotel. The chicken wings were drenched in oil, cold in the middle, and clearly just dropped into a fryer, leaving a thick layer of fat and grease that made them completely inedible. I returned them immediately, saying they were disgusting. The grilled cheese was equally bad, smothered in butter and impossible to eat. Both meals were returned, yet I was still charged at checkout.

  • Heleen Aug 2025 · via expedia
    1/5

    I had an extremely disappointing experience with the food at this hotel. The chicken wings were drenched in oil, cold in the middle, and clearly just dropped into a fryer, leaving a thick layer of fat and grease that made them completely inedible. I returned them immediately, saying they were disgusting. The grilled cheese was equally bad, smothered in butter and impossible to eat. Both meals were returned, yet I was still charged at checkout.

  • Marilyn Aug 2025 · via expedia
    5/5

    The room was not cleaned my last night there. I returned at 9:15 that evening and found the room had not been touched. I had to go to the front desk for clean towels.

  • Marilyn Aug 2025 · via expedia
    5/5

    The room was not cleaned my last night there. I returned at 9:15 that evening and found the room had not been touched. I had to go to the front desk for clean towels.

  • Sandra Aug 2025 · via expedia
    4/5

    No more or less than expected.

  • Sandra Aug 2025 · via expedia
    4/5

    No more or less than expected.

  • Verified Aug 2025 · via hotels.com
    5/5

    Check in was quick and easy. Friendly staff. Conveniently located by the highway with tons of restaurants nearby. Het a balcony room for the added space. Quiet area and hotel also has a bistro downstairs with indoor pool.

  • Verified Aug 2025 · via hotels.com
    5/5

    Check in was quick and easy. Friendly staff. Conveniently located by the highway with tons of restaurants nearby. Het a balcony room for the added space. Quiet area and hotel also has a bistro downstairs with indoor pool.

  • Heath Jul 2025 · via expedia
    5/5

    pool was closed 3 of my 5 days

  • Heath Jul 2025 · via expedia
    5/5

    pool was closed 3 of my 5 days

  • Neil Jul 2025 · via expedia
    3/5

    The pillow were awful quality. They were like flat bricks.

  • Neil Jul 2025 · via expedia
    3/5

    The pillow were awful quality. They were like flat bricks.

  • Michelle Jun 2025 · via expedia
    5/5

    Clean, safe and great staff

  • Michelle Jun 2025 · via expedia
    5/5

    Clean, safe and great staff

  • Chuck Jun 2025 · via expedia
    5/5

    The staff was very respectful.

  • Chuck Jun 2025 · via expedia
    5/5

    The staff was very respectful.

  • Holly Jun 2025 · via hotels.com
    4/5

    I requested a two Queen bed room and was given a King bed with a pullout sofa bed. I was not told about the change, but we made it work. I would have liked to know that beforehand.

  • Holly Jun 2025 · via hotels.com
    4/5

    I requested a two Queen bed room and was given a King bed with a pullout sofa bed. I was not told about the change, but we made it work. I would have liked to know that beforehand.

  • Alexis Jun 2025 · via expedia
    5/5

    I loved the scenery great for taking pictures

  • Alexis Jun 2025 · via expedia
    5/5

    I loved the scenery great for taking pictures

  • Shana May 2025 · via expedia
    5/5

    Very clean and comfortable.

  • Shana May 2025 · via expedia
    5/5

    Very clean and comfortable.

  • Jerome May 2025 · via expedia
    5/5

    It was clean and felt safe. The general manager went above and beyond for us.

  • Jerome May 2025 · via expedia
    5/5

    It was clean and felt safe. The general manager went above and beyond for us.

  • Daniel May 2025 · via expedia
    4/5

    Great property. At least free coffee in the morning would have been nice. I had to wait almost 15 minutes to get 1Cup of coffee. But overall a very nice place to stay.

  • Daniel May 2025 · via expedia
    4/5

    Great property. At least free coffee in the morning would have been nice. I had to wait almost 15 minutes to get 1Cup of coffee. But overall a very nice place to stay.

  • Jamie May 2025 · via expedia
    4/5

    The bistro needs more staff

  • Jamie May 2025 · via expedia
    4/5

    The bistro needs more staff

  • Shacorya May 2025 · via expedia
    5/5

    Had a great stay will return

  • Shacorya May 2025 · via expedia
    5/5

    Had a great stay will return

  • Susan Apr 2025 · via expedia
    5/5

    Staff super nice and friendly.

  • Susan Apr 2025 · via expedia
    5/5

    Staff super nice and friendly.

  • tia Apr 2025 · via expedia
    4/5

    Would have been excellent across the board with 1 exception towels they were supposed to be refreshed daily

  • tia Apr 2025 · via expedia
    4/5

    Would have been excellent across the board with 1 exception towels they were supposed to be refreshed daily

  • Susan Apr 2025 · via expedia
    2/5

    Beautiful area.

  • Susan Apr 2025 · via expedia
    2/5

    Beautiful area.

  • Glen Apr 2025 · via expedia
    5/5

    Always love staying here.

  • Glen Apr 2025 · via expedia
    5/5

    Always love staying here.

  • Tara Mar 2025 · via hotels.com
    3/5

    There were a lot of kids there for some reason? Like teenagers. Maybe a ball tournament and it was very loud. It smelled so bad from marijuana it made me have a brutal headache.

  • Tara Mar 2025 · via hotels.com
    3/5

    There were a lot of kids there for some reason? Like teenagers. Maybe a ball tournament and it was very loud. It smelled so bad from marijuana it made me have a brutal headache.

  • Kimberly Mar 2025 · via expedia
    5/5

    Zain was an amazing bartender and seemed more like a friend. He made everyone feel welcome and our entire group was so impressed with him. He is an asset to your company and I look forward to seeing him again the next time I’m in town.

  • Kimberly Mar 2025 · via expedia
    5/5

    Zain was an amazing bartender and seemed more like a friend. He made everyone feel welcome and our entire group was so impressed with him. He is an asset to your company and I look forward to seeing him again the next time I’m in town.

  • Verified Mar 2025 · via hotels.com
    4/5

    Overall good experience. There is a nice spacious area to go for a walk/run, or just relax right out back. Location is very close to a gas station and other stores which is a plus. The staff were very nice and friendly. The only issue was that there was a t shirt left behind the stand under the TV. It just means the room was checked in every corner but it was also in a very low place. I only saw it because my charger piece dropped back there.

  • Verified Mar 2025 · via hotels.com
    4/5

    Overall good experience. There is a nice spacious area to go for a walk/run, or just relax right out back. Location is very close to a gas station and other stores which is a plus. The staff were very nice and friendly. The only issue was that there was a t shirt left behind the stand under the TV. It just means the room was checked in every corner but it was also in a very low place. I only saw it because my charger piece dropped back there.

  • Kimberly Mar 2025 · via hotels.com
    5/5

    Our getaway was relaxing and peaceful! Our room was VERY clean and comfortable

  • Kimberly Mar 2025 · via hotels.com
    5/5

    Our getaway was relaxing and peaceful! Our room was VERY clean and comfortable

  • Cole Mar 2025 · via expedia
    5/5

    Second time staying here. Always clean as can be and super quiet and safe. 10/10 recommend for the price you cannot beat it!

  • Cole Mar 2025 · via expedia
    5/5

    Second time staying here. Always clean as can be and super quiet and safe. 10/10 recommend for the price you cannot beat it!

  • Diyana Feb 2025 · via expedia
    3/5

    Not as nice as it looked online. The guy st the reception wasn't friendly. The lady who cooks breakfast was very nice but the good wasn't that good. The area is not very nice or relaxing. The place was clean. If you just want a place to sleep for one nigjt its ok.

  • Diyana Feb 2025 · via expedia
    3/5

    Not as nice as it looked online. The guy st the reception wasn't friendly. The lady who cooks breakfast was very nice but the good wasn't that good. The area is not very nice or relaxing. The place was clean. If you just want a place to sleep for one nigjt its ok.

  • Joy Feb 2025 · via hotels.com
    3/5

    The front counter service was wonderful when we arrived. I will likely not stay at this Courtyard again.

  • Joy Feb 2025 · via hotels.com
    3/5

    The front counter service was wonderful when we arrived. I will likely not stay at this Courtyard again.

  • Steven Feb 2025 · via expedia
    2/5

    Tried to check in early to save hassle with late arrival. Did not work. Afternoon person swiped my card for incidentals but when i arrived later had to swipe again for incidentals and my earlier check in did not show. Front end staff let the place down.

  • Steven Feb 2025 · via expedia
    2/5

    Tried to check in early to save hassle with late arrival. Did not work. Afternoon person swiped my card for incidentals but when i arrived later had to swipe again for incidentals and my earlier check in did not show. Front end staff let the place down.

  • Kevin Feb 2025 · via expedia
    4/5

    Place smelled like people were smoking pot on the property. Smell was soooo steong

  • Kevin Feb 2025 · via expedia
    4/5

    Place smelled like people were smoking pot on the property. Smell was soooo steong

  • Joseph Feb 2025 · via expedia
    4/5

    Side door is not accessible b/c lock is not working. Breakfast is fair, not a reason to stay. OJ is like water, very little selection.

  • Joseph Feb 2025 · via expedia
    4/5

    Side door is not accessible b/c lock is not working. Breakfast is fair, not a reason to stay. OJ is like water, very little selection.

  • David Jan 2025 · via expedia
    5/5

    Clean and very attentive staff

  • David Jan 2025 · via expedia
    5/5

    Clean and very attentive staff

  • Everett Jan 2025 · via expedia
    5/5

    Hotel was clean and conveniently located close to shopping and great dining. Staff was friendly

  • Everett Jan 2025 · via expedia
    5/5

    Hotel was clean and conveniently located close to shopping and great dining. Staff was friendly

  • Emily Jan 2025 · via hotels.com
    4/5

    Front desk people were great and the bar had good drinks. The bed was fine. The room needed vacuuming and there was hair in the shower. The sink needed cleaning, too.

  • Emily Jan 2025 · via hotels.com
    4/5

    Front desk people were great and the bar had good drinks. The bed was fine. The room needed vacuuming and there was hair in the shower. The sink needed cleaning, too.

  • LePaige Jan 2025 · via expedia
    5/5

    Nice property and conveniently located to so many restaurants.

  • LePaige Jan 2025 · via expedia
    5/5

    Nice property and conveniently located to so many restaurants.

  • Brandon Jan 2025 · via hotels.com
    5/5

    Nice clean room with very comfortable bed.

  • Brandon Jan 2025 · via hotels.com
    5/5

    Nice clean room with very comfortable bed.

  • DH Jan 2025 · via expedia
    4/5

    Overall good.

  • DH Jan 2025 · via expedia
    4/5

    Overall good.

  • Jackson Jan 2025 · via expedia
    5/5

    Nice

  • Jackson Jan 2025 · via expedia
    5/5

    Nice

  • Richard Jan 2025 · via expedia
    5/5

    Staff is wonderful.

  • Richard Jan 2025 · via expedia
    5/5

    Staff is wonderful.

  • Wendy Jan 2025 · via expedia
    5/5

    Staff is great, food on site if you don’t want to go out. Very clean and convenient location to get around town.

  • Wendy Jan 2025 · via expedia
    5/5

    Staff is great, food on site if you don’t want to go out. Very clean and convenient location to get around town.

  • John Dec 2024 · via expedia
    5/5

    This hotel is in excellent condition and is very clean. Our room door knob was loose and they promptly moved us into a new room.

  • John Dec 2024 · via expedia
    5/5

    This hotel is in excellent condition and is very clean. Our room door knob was loose and they promptly moved us into a new room.

  • Shelby Dec 2024 · via hotels.com
    5/5

    We went there for our anniversary.

  • Shelby Dec 2024 · via hotels.com
    5/5

    We went there for our anniversary.

  • Gary Dec 2024 · via hotels.com
    5/5

  • Gary Dec 2024 · via hotels.com
    5/5

  • Shyniqua Dec 2024 · via expedia
    5/5

    Everything was good.

  • Shyniqua Dec 2024 · via expedia
    5/5

    Everything was good.

  • Alicia Dec 2024 · via hotels.com
    5/5

    Amazing!

  • Alicia Dec 2024 · via hotels.com
    5/5

    Amazing!

  • Tiffany Dec 2024 · via expedia
    5/5

    It was clean and welcoming

  • Tiffany Dec 2024 · via expedia
    5/5

    It was clean and welcoming

  • ayana Dec 2024 · via expedia
    5/5

    Walkable to so many great restaurants and shops, The Bowl, and the staff was excellent. They easily helped me add another night to my stay and remain in my existing room.

  • ayana Dec 2024 · via expedia
    5/5

    Walkable to so many great restaurants and shops, The Bowl, and the staff was excellent. They easily helped me add another night to my stay and remain in my existing room.

  • Todd Dec 2024 · via expedia
    4/5

    N/A

  • Todd Dec 2024 · via expedia
    4/5

    N/A

  • ayana Dec 2024 · via expedia
    5/5

    Great location to visit with friends and explore The Bowl for Thanksgiving! I was easily able to extend my stay one night with the help of your staff and I truly enjoyed the room and service. Would stay there again in a heartbeat.

  • ayana Dec 2024 · via expedia
    5/5

    Great location to visit with friends and explore The Bowl for Thanksgiving! I was easily able to extend my stay one night with the help of your staff and I truly enjoyed the room and service. Would stay there again in a heartbeat.

  • Ectasee Dec 2024 · via expedia
    5/5

    Will book again! Loved this place

  • Ectasee Dec 2024 · via expedia
    5/5

    Will book again! Loved this place

  • William Nov 2024 · via expedia
    5/5

    Great place for a stay. We were pleased with the staff and facilities,

  • William Nov 2024 · via expedia
    5/5

    Great place for a stay. We were pleased with the staff and facilities,

  • Fari Nov 2024 · via expedia
    3/5

    The TV in my room was broken (but they did offer to move me to a different rooms) and the shower pressure and flow was very low too

  • Fari Nov 2024 · via expedia
    3/5

    The TV in my room was broken (but they did offer to move me to a different rooms) and the shower pressure and flow was very low too

  • Randy Nov 2024 · via expedia
    5/5

    The employees made my stay very comfortable. With people like that in your employ, I am sure they will continue make staying with a great success.

  • Randy Nov 2024 · via expedia
    5/5

    The employees made my stay very comfortable. With people like that in your employ, I am sure they will continue make staying with a great success.

  • Rebecca Nov 2024 · via expedia
    5/5

    Quiet

  • Rebecca Nov 2024 · via expedia
    5/5

    Quiet

  • jodi Nov 2024 · via expedia
    5/5

    Thank you!

  • jodi Nov 2024 · via expedia
    5/5

    Thank you!

  • Stephen Nov 2024 · via expedia
    5/5

    Great location and the rooms and amenity areas of the Hotel are very clean

  • Stephen Nov 2024 · via expedia
    5/5

    Great location and the rooms and amenity areas of the Hotel are very clean

  • DANA Nov 2024 · via expedia
    3/5

    We have stayed here every year , a group of us - disappointed that you Did not have shuttle running in the past for Backyard Ballantyne Whiskey festival , this was our third year , when they have special functions you should offer shuttle like you have in past . Its normally 20 or so people - we will rethink our stay

  • DANA Nov 2024 · via expedia
    3/5

    We have stayed here every year , a group of us - disappointed that you Did not have shuttle running in the past for Backyard Ballantyne Whiskey festival , this was our third year , when they have special functions you should offer shuttle like you have in past . Its normally 20 or so people - we will rethink our stay

  • Mike Oct 2024 · via expedia
    5/5

    The pizza was terrible, i was starving so i ate most of it, lots of cheese and bread.

  • Mike Oct 2024 · via expedia
    5/5

    The pizza was terrible, i was starving so i ate most of it, lots of cheese and bread.

  • Connie Oct 2024 · via expedia
    4/5

    Also, Business Center is in an open area in the lobby, so inappropriate for a Zoom call or actual true business dealings.

  • Connie Oct 2024 · via expedia
    4/5

    Also, Business Center is in an open area in the lobby, so inappropriate for a Zoom call or actual true business dealings.

  • Verified Oct 2024 · via hotels.com
    3/5

    Extremely outdated and over priced. It need a to be renovated. The staff was wonderful

  • Verified Oct 2024 · via hotels.com
    3/5

    Extremely outdated and over priced. It need a to be renovated. The staff was wonderful

  • Tanya Oct 2024 · via expedia
    1/5

    Management was terrible

  • Tanya Oct 2024 · via expedia
    1/5

    Management was terrible

  • PRECIOUS Oct 2024 · via expedia
    2/5

    Very noisy

  • PRECIOUS Oct 2024 · via expedia
    2/5

    Very noisy

  • Rodney Oct 2024 · via hotels.com
    4/5

    Room and facility was clean. Wish room was a little bigger, but was adequate for a couples getaway birthday celebration! Will return with the kids to use indoor pool ans wish we would have went outside to enjoy the beautiful fire pit and pond!

  • Rodney Oct 2024 · via hotels.com
    4/5

    Room and facility was clean. Wish room was a little bigger, but was adequate for a couples getaway birthday celebration! Will return with the kids to use indoor pool ans wish we would have went outside to enjoy the beautiful fire pit and pond!

  • Don Oct 2024 · via expedia
    5/5

    Great team, great location

  • Don Oct 2024 · via expedia
    5/5

    Great team, great location

  • Mahalia Oct 2024 · via expedia
    4/5

    great

  • LaChandra Oct 2024 · via expedia
    5/5

    All was well

  • Ruben Oct 2024 · via expedia
    5/5

    Clean and new

  • Jami Oct 2024 · via hotels.com
    5/5

    Our stay was great. Booking was easy, the room was very nice, clean and comfortable.

  • Tyrone Oct 2024 · via expedia
    5/5

    The property was very clean and we felt safe walking out to the store anc coming in and out from our birthday dinner

  • Verified Oct 2024 · via hotels.com
    5/5

    Friendly, courteous staff. Clean rooms. Excellent stay overall.

  • James Sep 2024 · via hotels.com
    1/5

    First thing was my towels had red stains on them and that’s very gross. Things were falling apart Like door handle came off very easily in the bathroom and the key scanner on door easily comes off. The front desk people act like they couldn’t do their job at check in. Breakfast is not included and when tried to get it in morning, it was one lady who kept making it clear she had 4 orders to do and it’ll take a long time saying it has to be from scratch pretty much telling us she doesn’t feel like doing it. This hotel is the worst marriott I’ve ever been too . Only thing good about it is the location, very convenient with gas station is walkable distance and also many restaurants near by. Other than that I don’t recommend!!!!!!

  • Channing Sep 2024 · via expedia
    5/5

    Clean, quiet, nice, safe

  • Jonathan Sep 2024 · via expedia
    5/5

    Lovely area

  • Simone Sep 2024 · via hotels.com
    5/5

    Front desk staff DESERVE stools or swivel bar chairs ASAP! 🙂

  • Chris Sep 2024 · via expedia
    5/5

    The sink drain plug was closed and stuck. It would not open with lever.

  • Jalaya Sep 2024 · via hotels.com
    5/5

    The place was very nice and equipped for family

  • Cearra Sep 2024 · via expedia
    4/5

    Property is very convenient for a last minute stay, beds are comfortable, staff is nice and they have all the needed amenities.

  • Daphne Sep 2024 · via expedia
    5/5

    friendly and polite; very professional. Our room was very comfortable and clean. We had a great stay.

  • Pamela Aug 2024 · via hotels.com
    4/5

    They need a little softer beds. If you are on the 1st floor you hear all the cars slamming doors. Other than that enjoyable stay.

  • Tiffany Aug 2024 · via hotels.com
    5/5

    Quite

  • Nicholas Aug 2024 · via expedia
    5/5

    Best hotel I’ve ever stayed at.

  • Mariah Jun 2024 · via expedia
    4/5

    Property and staff were excellent. Safe and quiet place to stay.

  • Rosaura May 2024 · via hotels.com
    5/5

    Great staff! Friendly and helpful.

  • Timesha May 2024 · via expedia
    5/5

    The balcony

  • Cheryl May 2024 · via expedia
    5/5

    I couldn’t read the bottles in the shower to know which was shampoo & conditioner! I’m not familiar with that brand 39 North. I did like the lamps over the bed & desk. After having eye surgery, it was easy to read phone & computer without any glare of bulbs!!

  • Ashlee May 2024 · via expedia
    5/5

    It was great!

  • Bobbie Apr 2024 · via hotels.com
    1/5

    Good morning, I checked in Friday night @7:28 pm. I spoke with Carly at the front counter. She was not friendly and I felt very out of place. Like I didn’t belong at the hotel. The ladies that were there Saturday- Monday were great. Customer service was excellent except for Friday, March 29.

  • Darrin Mar 2024 · via hotels.com
    5/5

    One of the better hotels I’ve stayed at in Charlotte. I had no issues. Room was clean, bed was comfy, patio was nice and spacious enough- pool wasn’t open but doesn’t take away from the experience. Customer service is super friendly as well. Not bad for the price, gas station across the road and a lot of food varieties. Will definitely stay again

  • Shilow Mar 2024 · via expedia
    4/5

    Pool was closed for cleaning but over all it was a good stay

  • Vicki Mar 2024 · via expedia
    2/5

    As an older person with bad eyes I had a hard time reading the words on the shampoo, conditioner and body wash bottles in the shower! They were in a light color. Also, what hotel does not at least have coffee available to travelers who just want a quick cup to head out. The door handle to my room was so hard to open both inside and outside that I had to put my whole body weight against it. Will not be back here and will check out amenities more closely next time I book a hotel. Also no microwave, just a no go for someone on a special diet. They made it so you had to go to their on site restaurant. Cheap trick!

  • Makayla Mar 2024 · via hotels.com
    3/5

    When we walked in our room the housekeepers lunch n trash was still on the table. Other than that the room was very clean. When you can catch someone at the front desk they are very helpful, you just have to wait until you find one. Overall our stay was nice enough.

  • Karen Mar 2024 · via expedia
    5/5

    Nearby shopping areas

  • Melissa Mar 2024 · via expedia
    5/5

    I didn’t like being by the door into the lobby. It was loud hearing the door slam. I had a hard time falling asleep

Frequently asked questions about Courtyard by Marriott Ballantyne

Does Courtyard by Marriott Ballantyne have free Wi-Fi?
Yes, Courtyard by Marriott Ballantyne offers free Wi-Fi for all guests.
Does Courtyard by Marriott Ballantyne offer parking?
Yes, Courtyard by Marriott Ballantyne offers free parking on-site.
Does Courtyard by Marriott Ballantyne have meeting spaces, conference centers, or conference rooms?
Yes. Courtyard by Marriott Ballantyne offers meeting spaces for business and group use.
Does Courtyard by Marriott Ballantyne have a fitness center?
Yes, Courtyard by Marriott Ballantyne features an on-site fitness center for guests. Additional wellness amenities include spa, pool.
Where is Courtyard by Marriott Ballantyne located, and how walkable is the area?
Courtyard by Marriott Ballantyne is located at 15635 Don Lochman Lane, Charlotte, NC 28277. With a Walk Score of 47, the area is rated Car-Dependent. A car or rideshare is recommended for most trips in this area.

House rules

Check in 4:00 PM
Check out 11:00 AM
Cancellation Not available
Children Not available