SpringHill Suites Charleston Riverview

The hotel is in a great central location, has free parking, and a shuttle (extra fee) if needed to sightsee downtown. It was clean, in a very safe area, and the lobby nicely decorated, although there is some need for maintenance around the property. The front desk staff was very friendly and helpful. Breakfast was very good, especially the croissant egg sandwiches. We chose this hotel for game playing tables in the lobby and for daily pool time. The pool was nice and not too crowded; however, it desperately needs more umbrellas! One umbrella over one table was very skimpy and always taken. It would be a great addition to have HOOKS in the room to dry bathing suits and/or towels. Lastly, for longer stays, it would be very nice to have better cable selections. I was happy to see the possibility to stream on YouTube or Prime, however, I did not have my password to use it. So, remember to keep your streaming passwords handy. We would definitely stay here again!

Our room was on the fourth floor with a balcony, great view. The room appeared very clean n fact the doors were shiny, however, I walked on these floors and my white socks were completely black after 5 min walking on the floor. Good thing we brought flip flops to walk around the room. Aside from the floor, the room was clean. Our biggest issue was the AC. The outlet was 4” away from one of the queen beds and even if we had it at 62 deg, the room never got below 71 deg. Now you might think that’s ok but the temp by the other bed was 79!. The unit only saw temps close to the first bed so the room never got to a normal temperature of roughly 72 deg. I would not return to this hotel given these issues.

Location is nice, parking is free, laundry is clean and up to date, nice gym, but I think this hotels maintenance needs some attention.

Exceptional

This was a wonderful all around place to go to relax, enjoy the scenery, and taste good quality food for complimentary breakfast. Need selections of flavored creamers for coffee bar.

Everything was wonderful!

Spectacular view and enjoyable breakfast options.

Very clean, very comfortable, very spacious rooms. Great amenities like pool and free hot breakfast.

Very good

Location was great...very clean and staff was very friendly and accommodating. No parking fees. Would definitely stay there again

The shuttle bus

Loved the continental breakfast!!!!

Location was nice. I wish the hotel had had a restaurant or a bar for evening meals. The breakfast was very good. we had a very nice view from our room of the pool and the boats. unfortunately during our stay the pool and hot tub were not working, but we were allowed to go to the sister hotel just next door and use theirs. The TV in our room which was across from our bed was ridiculously large. It was so large and hanging on the wall that it stuck out and I walked into it at night.

Location was nice. I wish the hotel had had a restaurant or a bar for evening meals. The breakfast was very good. we had a very nice view from our room of the pool and the boats. unfortunately during our stay the pool and hot tub were not working, but we were allowed to go to the sister hotel just next door and use theirs. The TV in our room which was across from our bed was ridiculously large. It was so large and hanging on the wall that it stuck out and I walked into it at night.

Staff was Greta Location is very good 15min from downtown Pool is nice Bathroom in bad situation, leaky Airco super noisy Breakfast subpar

Staff was Greta Location is very good 15min from downtown Pool is nice Bathroom in bad situation, leaky Airco super noisy Breakfast subpar

Very clean! Very friendly and helpful staff! The breakfast had many options and was very good and they even had cookies set out in the evening!

Pleasant

Fire alarm went off at 5am due to a faulty system. Had to leave the room with no bra, no shoes, and my toddlers asled for a refund due to only spending 4 hours in our room and not able to even sleep. They said booking.com had to.

Fire alarm went off at 5am due to a faulty system. Had to leave the room with no bra, no shoes, and my toddlers asled for a refund due to only spending 4 hours in our room and not able to even sleep. They said booking.com had to.

Very friendly staff, and they had covered parking available. Location was about 10 minutes from downtown, so close enough to easily get to, but away from the hustle and bustle. It was pricey, and the Riverview balcony room has a giant parking lot in front of it before the river.

Very friendly staff, and they had covered parking available. Location was about 10 minutes from downtown, so close enough to easily get to, but away from the hustle and bustle. It was pricey, and the Riverview balcony room has a giant parking lot in front of it before the river.

Location Window shade was tough to close and the smoke detector was not working so we were woke by the fire department at 5 am banging on the door while the rest of the guests were evacuated from the hotel

Very good

Location Window shade was tough to close and the smoke detector was not working so we were woke by the fire department at 5 am banging on the door while the rest of the guests were evacuated from the hotel

Great location to get to folly beach and Patriot point

The staff was very friendly The hotel was very dated. And they did not service our rooms while we were there.

The staff was very friendly The hotel was very dated. And they did not service our rooms while we were there.

Exceptional

Very good

Very good

Clean, comfortable, quiet, great breakfast.

Very good

Room was clean and comfortable. Breakfast was good. Location--not near the waterfront. We happened to find "shuttle driver" to bring us downtown--very reasonable and friendly. It would have been good if reception had told us about this option.

Location--not near the waterfront. We happened to find "shuttle driver" to bring us downtown--very reasonable and friendly. It would have been good if reception had told us about this option.

Springhill Suites offered a shuttle to downtown Charleston and MUSC. $7 a day unlimited travel. When you were ready to come back to the hotel all you had to do was call. We parked our car upon arrival and did not get back in it until we were ready to leave for home. What an awesome service.

Great view overlooking Charleston.

The staff were friendly and helpful when needed. Parking was safe. Overall, the facility badly needed renovation. I would not recommend to travelers.

Our stay at Springhill Suites Riverview truly exceeded our expectations! The room was great, breakfast was delicious, the staff was very helpful with our questions about the area, the gym was nicely equipped, and the shuttle was an economical way to get into town to see the sights. We are already looking forward to returning next year!

Great stay.

Very helpful staff and rather close to historic Charleston but without the price tag! A bit dated but comfy and clean.

Close by location to historic Charleston and James Island - away from the crazy traffic. The shuttle into town was only $7 for the entire day. A great service considering parking prices in town. Although it is very clean, the hotel is tired. I was surprised that so much maintenance was needed at a Marriott chain hotel. There was absolutely no where to shop or dine without getting in your car.

Close by location to historic Charleston and James Island - away from the crazy traffic. The shuttle into town was only $7 for the entire day. A great service considering parking prices in town. Although it is very clean, the hotel is tired. I was surprised that so much maintenance was needed at a Marriott chain hotel. There was absolutely no where to shop or dine without getting in your car.

The outside of the building is great, the inside could definitely use updating. The tub had a chip in it that looked like it was spray painted and the shower head itself definitely looked like it was 26 years old. The price must be because of location

NA

All the staff were so sweet and caring. Reminded me of family

Staff is always very friendly and helpful. Pulley on blinds was broken when I arrived and they had it fixed immediately. Third time I've stayed here and will continue to do so!

Very good and felt safe

Clean rooms, breakfast was good ,parking was great and so was the excellent staff

The staff were super friendly and helpful. The place needs some T.L.C. The door to our room had to be strong armed to close, the kitchen area cupboards didn't even close, looked almost like they would fall off if you used them.

Breakfast very basic. No cutlery or tableware in the kitchenette in the room.

Close to the city in a quiet area. Overall clean and comfortable, relatively well equipped rooms (fridge, microwave...). Breakfast very basic. No cutlery or tableware in the kitchenette in the room.

The staff were super friendly and helpful. The place needs some T.L.C. The door to our room had to be strong armed to close, the kitchen area cupboards didn't even close, looked almost like they would fall off if you used them.

All good, will stay again!

The staff was nice and the breakfast was great We were put into a handicap room and the beds were very loud when you tried to move

It was convenient to the Historic District in Charleston. There were few amenities. Plus we asked for more towels and never received them. We had to get them from the cleaning cart.

The staff was nice and the breakfast was great We were put into a handicap room and the beds were very loud when you tried to move

It was convenient to the Historic District in Charleston. There were few amenities. Plus we asked for more towels and never received them. We had to get them from the cleaning cart.

Very impressed with how clean the rooms were and how well housekeeping cleaned the next day.

The staff was so sweet! The pool and hot tub were nice but were dirty from the falling things from the trees (don’t know the name lol.) Our room was very clean, but the shower was a little dated. Overall, good stay just could’ve been a tad more updated. Great location, though with low uber prices.

view and location Small room, low and squeaky bed.

The building is in need of updating

How unfortunate for you that the elevator issue is driving your customers away.

Nice clean room with a beautiful view of Charleston harbor and marina. Staff was very friendly and helpful. Breakfast was great with lots of choices.

Breakfast but they need more staff to handle volume. I will never try to change dates again on any of my stay having used booking.com. Neither one of them talk with each other and I became the jelly in the peanut butter sandwich.

Very clean room disappointing breakfast. Very lovely muted supply of food and no coffee in either pot.

Extremely small & poorly laid out. The bathroom was at the foot of the bed behind TV, no door. Mold in the shower & thick dust on bathroom doorframe. By 8 a.m. most of the food was gone. I got trapped in the elevator had to be helped out between floors.

It was nice but a little pricy

My room needed repairs, but overall the hotel was good and in a great location for us.

Overall stay was good, close to historic areas, nice marina view. Breakfast was really good. Wish the welcome pack had 5 water for 5 of us rather than 1.

A nice, spacious room. Good breakfast and a convenient location. The shuttle to downtown was a plus!

We had a lot of luggage and shopping bags and used their moving dolly. only negative was that there was no way to keep a very heavy room door open while going in and out. Not a big deal for most people,I suppose, bub we are octogenarians.

No major complaints. Would have liked to be able to watch Travel Channel on tv, but this may be something out of the hotel's control.

This is a very hotel, but it is not in walking distance to downtown Charleston. But a lot cheaper than hotels in Charleston's downtowm. It's an easy ride into Charleston which has plenty of easy parking.

Clean, good breffie, nice staff. No complaints. Love the shuttle to downtown.

Joe Swierlik

Joe Swierlik

Good location 10min from the downtown area. Friendly staff. Our room was a bit dated & ““tired”. Occasionally, some items ran out at breakfast (yogurt, coffee).

Good location 10min from the downtown area. Friendly staff. Our room was a bit dated & ““tired”. Occasionally, some items ran out at breakfast (yogurt, coffee).

I booked the room online which was supposed to be a 1 king bed room and without telling me I went to the room and it was a double queen. Staff said they couldn’t do anything about it. The room I got was cheaper than the one I booked and I didnt get any money back.

I booked the room online which was supposed to be a 1 king bed room and without telling me I went to the room and it was a double queen. Staff said they couldn’t do anything about it. The room I got was cheaper than the one I booked and I didnt get any money back.

Breakfast Thermostat didn’t work, when I filed a complaint they argued, gaslit and did nothing to fix it. It was either freezing at 70 or a sauna at 71.

The breakfast was one of the best I've had. Very good selection. The check in desk was on the first floor. No sign telling you where it was.

I can't pin point one thing....it was everything we enjoyed it. It was outstanding!!!!!

Location It looked a little worn (carpet frayed, furniture cloth and leather ripped). There was an elevator issue with them not working.

Big rooms and nice locations

Big rooms and nice locations

Shuttle service available to downtown Room layout was not efficient, and several things in were not in good repair. The Staff lacked professionalism. breakfast selections and quality overall was substandard.

Water takes forever to get hot. Also the hallways smell like smoke

Everything was good except pillows were uncomfortable.

Everything was good except pillows were uncomfortable.

Room

Room

Clean toom

Clean toom

the staff was polite, professional, courteous I would stay there again

the staff was polite, professional, courteous I would stay there again

The facility as a whole is nice and gives easy and cheaper access to downtown Charleston. But room 309 was really bad. I can’t speak to the other rooms but this one was bad. There was a pipe within the wall that had water running through it at all parts of the day and made it hard to get to sleep at night. The toilet overflowed with minimal usage on the first day. The shower dripped down on to the faucet below and made a loud clanging sound whenever someone showered which could be heard all through out the room even with the door closed. And on the last night the hospitality crew put the sheets on wrong so that they pulled loose from the corners and were stretched too tight. Not a great experience.

The facility as a whole is nice and gives easy and cheaper access to downtown Charleston. But room 309 was really bad. I can’t speak to the other rooms but this one was bad. There was a pipe within the wall that had water running through it at all parts of the day and made it hard to get to sleep at night. The toilet overflowed with minimal usage on the first day. The shower dripped down on to the faucet below and made a loud clanging sound whenever someone showered which could be heard all through out the room even with the door closed. And on the last night the hospitality crew put the sheets on wrong so that they pulled loose from the corners and were stretched too tight. Not a great experience.

Room was clean and the staff was very friendly and accomdating. The reason for a good not excellent rating is air conditioning issues. We moved from the first room due to a very noisy a/c unit. Our second room's a/c kept turning off before reaching the desired temperature. Woke up sweating 2 of our 4 nights. Better maintenance is suggested. Thank you.

Room was clean and the staff was very friendly and accomdating. The reason for a good not excellent rating is air conditioning issues. We moved from the first room due to a very noisy a/c unit. Our second room's a/c kept turning off before reaching the desired temperature. Woke up sweating 2 of our 4 nights. Better maintenance is suggested. Thank you.

Clean, spacious room, Jacqueline at the front desk was friendly and helpful, breakfast spread was very good.

Clean, spacious room, Jacqueline at the front desk was friendly and helpful, breakfast spread was very good.

The breakfast area was very crowded.

The breakfast area was very crowded.

I found the check-in counter upstairs from the ground floor without proper signage a challenge and the slow elevator caused a bottleneck.

I found the check-in counter upstairs from the ground floor without proper signage a challenge and the slow elevator caused a bottleneck.

Friendly staff. Prompt room service. Easy parking.

Friendly staff. Prompt room service. Easy parking.

The pillows smells.

The pillows smells.

Staff was very accommodating and nice

Staff was very accommodating and nice

Nice place

Nice place

Yes

Yes

The kindness of their staff was awesome. We look forward to staying there again.

The kindness of their staff was awesome. We look forward to staying there again.

The front desk staff was very kind and helpful. The room was clean.

The front desk staff was very kind and helpful. The room was clean.

Yes

Yes

Would definitely stay again

Would definitely stay again

All was kosher

All was kosher

Wonderful staff and property. We enjoyed our stay. Great location!

Wonderful staff and property. We enjoyed our stay. Great location!

Great customer service and a wonderful location. Employees take really good care of the

Great customer service and a wonderful location. Employees take really good care of the

Check in staff was very polite and friendly. The room was a corner room so the bathroom was tight and small, but the balcony view was fabulous for a morning sunrise view of the harbor.

Check in staff was very polite and friendly. The room was a corner room so the bathroom was tight and small, but the balcony view was fabulous for a morning sunrise view of the harbor.

Nice staff, comfortable clean room. Impressive breakfast.

Nice staff, comfortable clean room. Impressive breakfast.

We paid extra to have a balcony room. The balcony is the size of a window box. No chairs on the balcony. We happened to have two chairs in the car. When we put the chairs on balcony, next to each other, we couldn’t even open the door.

We paid extra to have a balcony room. The balcony is the size of a window box. No chairs on the balcony. We happened to have two chairs in the car. When we put the chairs on balcony, next to each other, we couldn’t even open the door.

Yes

Yes

Room was not very clean, TV internet did not work, and when the engineer came to fix it he gave me a number to call instead of fixing it. Housekeeper came to make up the room at 8:45 and we weren’t ready. She asked if I wanted clean towels, which I took, but then the room didn’t get cleaned up at all.

Room was not very clean, TV internet did not work, and when the engineer came to fix it he gave me a number to call instead of fixing it. Housekeeper came to make up the room at 8:45 and we weren’t ready. She asked if I wanted clean towels, which I took, but then the room didn’t get cleaned up at all.

Super clean, great breakfast, friendly and helpful staff.

Super clean, great breakfast, friendly and helpful staff.

Lots of stuff not working. (phone, lamp, refridgerator) , so I had them switch us to another room. Second room TV failed for 1.5 days, bed not made up, couldn't turn down fan on A/C, dresser drawer sliding open. No manager on-site & local staff a bit overwhelmed by all the issues - so was I. Overall seemed clean and staff friendly and polite.

Lots of stuff not working. (phone, lamp, refridgerator) , so I had them switch us to another room. Second room TV failed for 1.5 days, bed not made up, couldn't turn down fan on A/C, dresser drawer sliding open. No manager on-site & local staff a bit overwhelmed by all the issues - so was I. Overall seemed clean and staff friendly and polite.

The room was dirty. Dirt in corners and on top of baseboards etc... Black mold in shower under crudely caulked soap dishes and seams along shower walls. Ceiling in shower looks like black mold was just painted over and is starting to grow through again. Maid service just made-up beds and replenished towels. Hair left all over bathroom sink and counters and floor visibly dirty. Bugs in sink. Informed the front desk about bugs and mold. She said, "We live here around water and that's what we live with." Breakfast tasteless and sparse. Not a lot of selection.

The room was dirty. Dirt in corners and on top of baseboards etc... Black mold in shower under crudely caulked soap dishes and seams along shower walls. Ceiling in shower looks like black mold was just painted over and is starting to grow through again. Maid service just made-up beds and replenished towels. Hair left all over bathroom sink and counters and floor visibly dirty. Bugs in sink. Informed the front desk about bugs and mold. She said, "We live here around water and that's what we live with." Breakfast tasteless and sparse. Not a lot of selection.

The front desk team was amazing!

The front desk team was amazing!

Breakfast was just ok

Breakfast was just ok

The breakfast was good. Tge balcony was nice.

The breakfast was good. Tge balcony was nice.

No problems. There were only 2 washcloths for 4 people. We had to go down ti the front desk for a hair dryer as there wasn’t one in our room. Calling down did not work as the line was always busy.

No problems. There were only 2 washcloths for 4 people. We had to go down ti the front desk for a hair dryer as there wasn’t one in our room. Calling down did not work as the line was always busy.

Friendly staff, good breakfast and easy parking

Friendly staff, good breakfast and easy parking

Beautiful, near the river and convenient for the places we visited while there.

Beautiful, near the river and convenient for the places we visited while there.

All night every night loud people in the hallways running up and down till 3:30 in the morning each night we stayed. Breakfast was not good at all.

All night every night loud people in the hallways running up and down till 3:30 in the morning each night we stayed. Breakfast was not good at all.

Also needed was more luggage carts. 2 was the most that I saw on site the entire stay. All in all everything there was good and I would definitely consider staying there again.

Also needed was more luggage carts. 2 was the most that I saw on site the entire stay. All in all everything there was good and I would definitely consider staying there again.

Nice establishment. Swimming pool and hot tub is a plus.

Nice establishment. Swimming pool and hot tub is a plus.

The location is perfect. Easy access to all parts of Charleston. Room was a little dirty, stained sheets and the floors were gross. Older building but overall would consider staying again depending on price just because of the location.

The location is perfect. Easy access to all parts of Charleston. Room was a little dirty, stained sheets and the floors were gross. Older building but overall would consider staying again depending on price just because of the location.

Paid extra for balcony room. Balcony was tiny and basically unusable not worth extra money

Paid extra for balcony room. Balcony was tiny and basically unusable not worth extra money

Wonderful staff, very welcoming. Hotel is in good shape, feels fairly fresh and good location. Great stay for the price.

Wonderful staff, very welcoming. Hotel is in good shape, feels fairly fresh and good location. Great stay for the price.

The elevator was a little slow, but that is not a big deal just an observation. If I return to Charleston I would certainly book here again.

The elevator was a little slow, but that is not a big deal just an observation. If I return to Charleston I would certainly book here again.

We would not recommend this hotel to anyone. It’s been years, since we have been displeased with a hotel. We had to change rooms twice because of a problem. The first room had mold and the bathroom paint job was terrible. I could see patches of paint in the bath tub. The second room we moved to (within 1hr of check in), my husband woke up and there was water all over the floor, some type of leakage. We are now moving again to another room. The carpet in the hallways needs to be replaced because of the smell. The bathtubs in all 3 rooms were painted spotty therefore they need to be replaced. We were not compensated at all. We were suppose to receive 10,000 points and didn’t receive anything. We need to be compensated either by a refund or a free night stay. I will be following up on this.

We would not recommend this hotel to anyone. It’s been years, since we have been displeased with a hotel. We had to change rooms twice because of a problem. The first room had mold and the bathroom paint job was terrible. I could see patches of paint in the bath tub. The second room we moved to (within 1hr of check in), my husband woke up and there was water all over the floor, some type of leakage. We are now moving again to another room. The carpet in the hallways needs to be replaced because of the smell. The bathtubs in all 3 rooms were painted spotty therefore they need to be replaced. We were not compensated at all. We were suppose to receive 10,000 points and didn’t receive anything. We need to be compensated either by a refund or a free night stay. I will be following up on this.

Nice room

Nice room

Great parking and convenient to all areas of Charleston. Staff was great and the Hotel is run well.

Great parking and convenient to all areas of Charleston. Staff was great and the Hotel is run well.

smaller hotel, which I liked, convenient location for our trip to St. James island and folly beach area, stayed 2 nights, the place was great. safe, and clean with good staff. Nice water view with boats and a few under building parking spaces out of the weather. Go ahead and book it you will enjoy.

smaller hotel, which I liked, convenient location for our trip to St. James island and folly beach area, stayed 2 nights, the place was great. safe, and clean with good staff. Nice water view with boats and a few under building parking spaces out of the weather. Go ahead and book it you will enjoy.

Only recommendation - replace carpet on stairs from entrance to registration desk. Filthy and worn.

Only recommendation - replace carpet on stairs from entrance to registration desk. Filthy and worn.

Easy convenient location to Charleston. Quiet with a nice view.

Easy convenient location to Charleston. Quiet with a nice view.

Beautiful hotel. Room was spacious. Enjoyed the pool & hot tub. Breakfast was good.

Beautiful hotel. Room was spacious. Enjoyed the pool & hot tub. Breakfast was good.

Great location on the water. Great views of downtown Charleston and convenient to get anywhere in downtown.

Great location on the water. Great views of downtown Charleston and convenient to get anywhere in downtown.

The room, service, staff etc were all wonderful. Staff was polite and helpful. Our room was immaculate and well stocked as well as spacious. The breakfast was nice with a large selection of items to choose from. Check in and out was quick, easy and relatively painless. Absolutely loved it!!

The room, service, staff etc were all wonderful. Staff was polite and helpful. Our room was immaculate and well stocked as well as spacious. The breakfast was nice with a large selection of items to choose from. Check in and out was quick, easy and relatively painless. Absolutely loved it!!

Great!!!

Great!!!

Nice and clean and vwry convenient to everything. Breakfast was also good!!

Nice and clean and vwry convenient to everything. Breakfast was also good!!

Hotel just average, perhaps overpriced for quality and condition and cleanliness. Great, safe location though for visiting Charleston and Mt. Pleasant.

Hotel just average, perhaps overpriced for quality and condition and cleanliness. Great, safe location though for visiting Charleston and Mt. Pleasant.

Good hotel in a good central location

Good hotel in a good central location

.

.

Great location, loved the water view!!!

Great location, loved the water view!!!

Really liked it, would stay there again.

Really liked it, would stay there again.

The people there was very nice

The people there was very nice

Spacious

Spacious

It was clean and close toMUSC

It was clean and close toMUSC

Nice rooms and location

Nice rooms and location

Great hotel, friendly service, welcome goodie bags at check in. Clean and roomy. 10-15 minute drive away from everything we wanted to see in Charleston.

Great hotel, friendly service, welcome goodie bags at check in. Clean and roomy. 10-15 minute drive away from everything we wanted to see in Charleston.

Stay was great but temperature was very muggy and hot in room and breakfast area.

Stay was great but temperature was very muggy and hot in room and breakfast area.

The room smelled of strong cologne and the air conditioning unit was like an automobile starting each time it kicked in. Tub seemed unclean!

The room smelled of strong cologne and the air conditioning unit was like an automobile starting each time it kicked in. Tub seemed unclean!

Awesome staff. Great room for viewing the harbor.

Awesome staff. Great room for viewing the harbor.

Clean. Nice. Perfect for a short work trip.

Clean. Nice. Perfect for a short work trip.

It was very nice

Loved our time at The SpringHill Suites!

The kitchenette area was very useful. The couch was hard and too long in the seat to be comfortable to sit on, so basically useless. The bedding area and “closet” were cramped. The separate sink and toilet/shower was nice. There was only one towel bar to hang wet towels. The bath was slippery with nothing to prevent a fall. The pressure of the shower was so hard to be painful. The light over the sink was too strong. The toilet paper was excessively thin and cheap. The TV channels were very limited. The breakfast was ok, but too salty for us. The elevator doors were excessively slow to open. Close parking was abundant. It was easy to get in and out of hotel and an easy drive to downtown Charleston as well as most attractions.

Comfortable room. Breakfast included eggs and meat.

Clean room

Love this SpringHill Suites - Friendly and Helpful staff - very clean and well maintained - will definitely be staying here again.

Bathrooms need a refresh, showing age. Pool area very nice. Lobby and breakfast area very nice. Elevators were slow and squeaky Overall very good.

Tired of river and nice restaurant within walking distance

Everything went went well. No airport shuttle though.

Great location just outside of downtown.

The front desk clerks were so welcoming. The room was very nice. The room overall was clean. A few spots could have used more cleaning. The breakfast was nice. Food was okay but they had a great variety of condiments and toppings. Would come back again.

Excellent location if you want free parking and a spacious room where you could watch tv while others may want to rest. Staff are friendly and excellent.

Would stay here again.

The only thing I didn't like was the guy in the room above me clomping around early in the am.

Overall property and staff and food was awesome. With the vinyl floors it did make upstairs walking a little hard to relax at night.

.

I loved it here

It was a great location.

Loved it. Staff were wonderful. Hotel was clean, updated, spacious rooms, good views, and nice variety breakfast. Free parking and fairly easy and quick drive downtown.

The staff was great very friendly and helpful

Good room, friendly staff, pretty nice area, however still a bit outside the city center (will need to drive or uber anywhere)

It seemed to take forever for hot water to arrive at either my sink or the shower. Complementary breakfast was very good.

My wife loved it and said we have to come back here next time we travel to Charleston.

This is our 3rd stay here. It is always clean and close to all the activities we want to do.

Great service, clean and updated lobby and rooms. Loved the sweet snack treats and welcome bag presented to us in the lobby when we arrived after a long drive!! Great hot buffet breakfast!

It's the first time i visited Charleston with my family. The location easy to check in and afte that looking at the room. Just wow

The room was very nice, and the overall property was super clean. Certain things in the room were a little out of date. However a really nice stay.

I loved the experience🙌

Riverview

Everything was great

A few problems with the plumbing, but they were quick to fix. Hotel was quiet and the beds were comfortable

Would definitely stay there again.

Overall satisfactory

They did a great job. Breakfast ran out of coffee, which was not good.

Had some noisy neighbors at 1.00 am

nice views close to downtown

Having the boat marina at your doorstep was nice, unfortunately the weather precluded our walking around. Parking was convenient and the neighborhood very quiet considering we were minutes away from the hustle and bustle of downtown Charleston. Our room killed the whole experience for us. An oversized mini-kitchen/office space overshadowed a tiny cramped bathroom and bedroom, with one bed side placed against the wall such ťhat 2 people had to get in and out of the same side. The floor was bare vinyl, giving the room an eerie hollow echo when talking. Maybe we had an odd room, but the layout was really messed up! Plus we could hear all of the conversations in the hallway. It was a bad night. Not what i expected from Marriott.

Coffee by the front door is silly, it should be with the food, everyday someone was searching for it.

Staff very friendly and professional

Stay was fine, room was a little musky and the beds were low to the ground. Staff and surrounding area was great

Everything was clean and was very pleased with size of room and comfort. Great value, will stay here again

Needs to be renovated

Traveled to Charleston for the weekend, got a room and as soon as we got into the room it smelled like fish. The smell was coming from the refrigerator, we were able to switch rooms but the room they put us in had another person laying in the bed!!! After going back down to the front desk again they gave us another room only to get to the 4th floor and figure out the room key doesn’t work.

I love how friendly the staff were and the room was very nice and clean I really recommend this place

All the staff at this property were wonderful I wish I remembered her name but who checked us in she was great we got in town early and she was able to have a room clean and get us in early so we didn't have to drive around and wait. Hats off to her, she comforted my kids and gave them snacks. Made us feel really welcomed, and right at home. The pool and hot tub both were clean. The fitness center was equally clean and had refreshments. Beds are firm, linens were clean. All in all the weekday breakfast was plain and very simple. Wonderful view as well, the outside seating area for eating was great. If we needed anything extra like towels, linens, and soap etc, the front desk staff took care of it with pleasure. We greatly appreciate them, well worth the money.

While this hotel offers free parking and free breakfast, the positive ends there. All the cons other travelers described were spot-on. During our stay, it was particularly difficult to understand why our room didn’t get cleaned and towels replenished the second day after asking the housekeeper directly and then again making sure with the front-desk staff. While they seemed to have the Southern charm of friendliness, they didn’t seem to understand the issue or to provide a satisfactory answer. Our family did enjoy Charleston but we sure won’t be staying here again.

Outdated, couch was ripped.

The staff was amazing. I left my headphones at the hotel and they called to let me know.

First room we were put in was flooded second room wasn’t bad

Dated property. Third floor was very noisy. My room was by an elevator. 2 nights 800 dollars not worth it!

We left a day early because there was no safe in the room we left at 11.20 am and was told there would be no refund or receipt because we booked with Hotels.com There’s a $50 charge on my credit card for incidentals they say it will be credited back to my card in a few days NEVER AGAIN

There were visible remnants of hair in the shower and nail clippings from a previous guest on the pull-out sofa in our room. The pool and hot tub had debris floating in them. The breakfast was satisfactory, with good coffee, mediocre eggs, and subpar bacon. The muffins were store-bought and of good quality, and the pre-made breakfast sandwiches that were kept warm in a slow cooker were also good. The staff were friendly and accommodating.

Nice

Very good hotel for the price.

Friendly staff. Great location though. I didn’t like the layout of the room. The photos made the room look spacious however the placement of furniture made the room difficult to navigate. Breakfast was pre-warmed waffles in plastic baggies and sausage.

Nice Riverview with balcony. Bathroom needs update especially toilet and rusty microwave in the room. Balcony has built in bench but it’s situated directly above a/c vent in hallway so all the hot air from a/c blows out on bench. Temp was already in 100s at this visit, with hot air from a/c we were unable to use the balcony our entire stay. Banging breakfast tho!

Nice hotel, location in not really touristic, but hotel is goid

Staff is amazing and the rooms were extremely clean

Area not the greatest

Clean, safe and looks neat .

Friendly staff. Room had 2 T.V.'s and sofa.

Registered for rewards and ensured we knew where everything was. For the nightly rate charged i was underwhelmed with the room. The tub had a rust spot, the toilet backed up we had to get a plunger from Home Depot to take care of it. The bathroom vanity went down extremely slow. Brushing my teeth was an unpleasant experience. The refrigerator didn’t get cold. The mattress was extremely firm which killed my back. The pool experience was Good along with the view from our room.

Jacqueline at Front Desk was very friendly.

Great customer service, very friendly staff. The property is clean and near many places.