Rodeway Inn & Suites Chandler - Phoenix South I-10

Personnelle très gentil.

I booked a stay at this hotel went to the casino wild horse pass had a bad experience there my wallet was stolen so I had no iD# to now check inn tried calling numerous times no answer just a busy signal. Still calling its been 4 days and still can't reach anyone no manager no customer service I BOOKED THREW HOTELS.COM THEY COULDN'T EVEN REACH ANYONE.

Cleanliness, staff was great. Was not able to turn up the volume on the tv.

The hole in thw wall behind the TV and all the marks, stains on the walls.

Ridiculous

Disappointing

Room was a bit messy, stains on the wall. Overall the staff was nice &’ helpful. Wouldn’t stay again but was okay for the night.

Bad

We booked a room for 5 nights, but ended up leaving a day early due to our experience. I hope this review helps others because truly this was so traumatic. We did an early check in a hour early, the staff asked us to pay a $25 fee which neither me or my partner have had to do with previous hotels. We were also told to pay a $150 refundable deposit which we never got back. A few of the things we noticed were the deteriorating floors, no elevator, all of the trash/towels left outside of the rooms(mind you housekeeping starts at 10AM and we checked in at 2PM), our bathtub had mold, the fire sprinkler in our room were corroded, the mattresses were stained, our curtains had holes in them, housekeeping left a used coffee lid on our desk, our ac barely worked, all the walls had stains, broken washer, air vents barely hanging on, and COCKROACHES. None of the exterior doors locked, despite a sign stating they are locked 24 hours. We had to replace our key card 3 TIMES. The only upside to this hotel was the pool, which was also a mess and we only saw it get cleaned once during our stay. I was threatened to have the police called on me “due to a bad attitude” when I was mumbling to myself about my key card not working. I asked for a refund and he declined. His coworkers had to calm him down because I was literally shaking. I was ignored at the front desk and they keep all of their phones unplugged. Overall I wish I never stayed here. This was the absolute worst hotel I’ve ever been to.

One of the front store clerks gave a me discount for room not being ready on time Internet did not work the entire time told front desk they did nothing about it but told me they would look into it and never did was not the cleanest floor in hallway super uneven felt super dangerous

Internet did not work the entire time told front desk they did nothing about it but told me they would look into it and never did was not the cleanest floor in hallway super uneven felt super dangerous

No it wasn’t effective. Ac went in and out. Also cockroaches in unit. Seeking refund or curiosity stay

PROS: Excellent water pressure and hot water for showers. The A/C kept the room plenty cool. The hallways had a fresh coat of paint on them. The complimentary creamer and coffee was good (I suggest it being ready before the 6am posted start time, as some people drink coffee earlier than that, and they wouldn't make it earlier when I asked) The swimming pool area was a nice place to hang out, clean water and good water temperature. The front desk, pool cleaner and housekeeping were all friendly and professional. For $55 a day total cost, I guess you get what you pay for. It would have been nice if the website accurately showed what a guest was getting for that price. It felt either deceitful or a lack of accuracy/updating on the website.

The hotel is budget‑friendly, but there are several areas that need improvement. The room setup was very minimal, and only a thin sheet was provided instead of a blanket. There was also quite a bit of noise during the night. Additionally, there was a strong marijuana smell in the area, which made the stay uncomfortable. With some attention to cleanliness and comfort, this place could offer much better value.

It was so unsanitary that I did not even stay there.

Nothing The back door would open

Nothing The back door would open

Lake of communication with the staff . Got charged for a room i didnt even get to sleep in .

Convenient

This place is a joke. Its like a rundowned Crack motel. Cockroaches, black stained sheets, the room had the most disgusting sewage smell. When I asked the staff for a new room they completely refused and then charged me a "pet fee" and took the security deposit due to the smell of pets. No pets were brought with me into the room. Conclusion don't stay here! Ever!

Lake of communication with the staff . Got charged for a room i didnt even get to sleep in .

150 deposit was left field and I never received it back

150 deposit was left field and I never received it back

I was very disappointed in our stay there, the only good thing was the night clerk, who was very nice. The room, as soon as we walked in smelled like urine. The bed was sunken in. The desk was dirty, stained with a yellowish-brown substance that I have no idea what it was. The walls were stained with dried liquid splattered and running down the walls. We only stayed because we travelled 12 hours and were exhausted. The next morning we woke up to a clogged toilet. Now I know why the room smelled like urine. The toilet overflows.

It's nice and quiet

It's nice and quiet

they pretty much chipped away my money they took like 180 for leaving early promised immediate return to my card for a fee they took the fee 4 days later i’m still waiting for my deposit

Bad

It was really quiet at night. You can occasionally hear people coming out their room but I feel like it's like that in most places. The t.v had no signal :(

Price and location These guys do not know how to make repairs. They appear to waste a lot of time and money on doing repairs the wrong way. If they hired someone to teach them about repairs and maintenance, they would have a much nicer facility for less cost.

These guys do not know how to make repairs. They appear to waste a lot of time and money on doing repairs the wrong way. If they hired someone to teach them about repairs and maintenance, they would have a much nicer facility for less cost.

Poor

Bad

The hotel is located in a very good area with resturants near by. The hotel is occupied with shady guest. The floors are falling apart. My room was so so. The mattress to the eds are old and run down. Towels being clean but are old and yellowed. My room refrigerator leaked water. There were guest working on their vehicles in the back parking lots. They do not allow smoking in rooms, so a number of guest were out back smoking weed. Having said all that the price of the room was reasonalbe.

Very run down and looks like homeless shelter

Roaches Everywhere

Roaches, Police and staring staff. Not the best experience at all. I was really disappointed that this facility is apart of the "Choice" brand.

yes

Was ok

The room wa clean but maintenace was terrible. The water could not be metered, you only got hot or cold in the shower. It was eithe r HOt or cold, no in between. The drain was left on the floor and the aerator cover was left on the floor. The vent would not operate unless the light was on. The stairs were poorly repaid and felt like the flooor was going to give out. The cabinet in the room had holes in it and the Television did not fit in the frame they were using on the wall. They also charge my credit card for a deposit and did not return the money when I checked out. They said it would be returned"within three to five business days." thats not a deposit it's and extra charge. and extra hassle to check and make sure that they actually do refund it.

Do not trust the online pics of when it was super 8, this place is rundown and full of shady people. The floor tiles in the hallway

Not satisfied

Overall a Good Experience to stay there. Thanks.

We had a terrible experience at this hotel. The staff didn’t care about cleanliness; the room was dirty, and the entire floor was covered in cheap scratches. There was no elevator, and our room was even dirtier than the rest of the hotel. The floor wasn’t swept or mopped, and it felt like walking on sand. There was hair on the bathroom floor, and we asked for clean sheets, but the front desk man said housekeeping was gone and the room was locked. They didn’t offer to change us rooms, which was disgusting. We left the next morning, having had the worst experience and hotel stay of our lives.

Bueno pero podría mejorar

I tried to call Expedia and didn't get to talk to anyone and the registration person on duty could not help me to get a refund of room rate. I checked out without staying and went to a different motel. Not a good experience with Expedia and paying in advance of seeing the room. Hoping someone steps up and refunds my money. I've been taught an expensive.

Very comfy and great place.

Very comfy and great place.

Super clean just really nice room I've stayed at hiltons wasent this nice but the big deposit sucks hard if u just need a night

I checked in for about ten minutes discovered roaches and left.

did not use Wi-Fi

The pictures online do not accurately represent the property online the rooms look much larger and nicer then they really are the vinyl floors are peeling up falling apart and sticky online they show tile floors, the towel rack and shower curtain rod is falling off the wall the paint was peeling everywhere the hotel has an oder of a very old hotel the linens were ok and the staff was nice

Great location, with numerous restaurants and gas stations right across the street. Room was overall clean and a welcoming atmosphere. The front desk gentleman was very polite and helpful. Hair dryer wasn’t working because of a faulty outlet. Got it working using a different outlet, but the dryer sparked and smoked. Asked for a replacement, but couldn’t get one due to the maintenance staff being off for the night. No telephone.

Hair dryer wasn’t working because of a faulty outlet. Got it working using a different outlet, but the dryer sparked and smoked. Asked for a replacement, but couldn’t get one due to the maintenance staff being off for the night. No telephone.

When we checked in, the guy up front was asleep and seemed pretty irritated that we woke him up for check in. The place smelt like cigarettes and the walls are paper thin. You will hear the people in the room next to you and also the people in the hallway. Anything metal has a lot of rust on it. Wont be staying here again

Enjoyed the fact that it has lots of dining establishments within the area. It looked like it was getting a fresh coat of paint and it was clean. The AC made lots of noise every time it turned on plus the noise stayed on during the cooling process!!!

Enjoyed the fact that it has lots of dining establishments within the area. It looked like it was getting a fresh coat of paint and it was clean. The AC made lots of noise every time it turned on plus the noise stayed on during the cooling process!!!

From the time I checked I to the hotel I was charged 3 times plus gave a 150 cash deposit the cash I got back but 3 other charges still haven't been resolved the room was dirty when got it dirty towels on the floor in the bathroom and candy wrappers on the floor. Thebei g charged 3 times and when I said something they denied it and said no we wouldn't do that . The cleanliness of the place was horrible .and for the price rediculous they charge your card for a security deposit and then take a cash deposit they say that the deposit will fall off but it doesn't and still got charged for 2 rooms all they said was call booking.com or call your bank because we didn't do it.

Exceptional

Bad

From the time I checked I to the hotel I was charged 3 times plus gave a 150 cash deposit the cash I got back but 3 other charges still haven't been resolved the room was dirty when got it dirty towels on the floor in the bathroom and candy wrappers on the floor. Thebei g charged 3 times and when I said something they denied it and said no we wouldn't do that . The cleanliness of the place was horrible .and for the price rediculous they charge your card for a security deposit and then take a cash deposit they say that the deposit will fall off but it doesn't and still got charged for 2 rooms all they said was call booking.com or call your bank because we didn't do it.

This was the most rundown dirty hotel I have ever stepped foot in. This hotel is in poor condition and very dirty. It definitely should not be part of Choice Hotels or on Hotels.com. When we walked into our room it smelled bad and the blinds were broken. There was a used dirty towel hanging in the bathroom. Stains and crumbs on the mattresses and sheets. I just turned around and walked out. I could not stay there. I gave the front desk man my keys and he refused to give me a refund and I left.

TV went out several times, the beds were not even the same height, paint peeling, stain bedding and towels, flooring was coming up and cracked and soft, the outlets in bathroom did not work. Definitely NOT the pictures online and it's not even the same name as when booking!!!! Disgusting hotel!

There is NO breakfast.... They said when they changed hotel name/ownership, they reached out to Expedia to let them know that breakfast is no longer offered. That was 3 months ago and they said they continued to reach out to Expedia but the breakfast included feature is still showing up on Expedia's website. TV Remote control only had 1 battery, and the entire facility looked run down) falling apart. They should just tear everything down and rebuild, remodeling would be too expensive. I am asking for a partial refund since there was no breakfast included for the two people that the room was reserved under.

Location

Location

No breakfast, pool was closed? Basic stay at a low price

Didn’t receive my $150 deposit back.

It was good

Parking for check in is nonexistent, there is NO breakfast like it says. Room was clean staff was friendly.

No breakfast. Asked for a late checkout gave me til 11:15 am.

Clean, nice sliding door to outside in the room. Good wifi. Friendly staff.

Staff were friendly and helpful

Front desk staff was not present when walked in, he was standing outside (didn’t realize who he was when I walked past him to entered the lobby). He was very hard to understand, & gave no directions of where room was. The property is in a remodeling phase. The bathroom had someone’s used tissue on the floor, the water pressure sucked, the floor was coming apart & the dresser was sticky. The room smelled really weird when we walked in as well. Will not be returning to this location!

Yes

I didn’t stay, room had dirty sheets, smelled bad, tried another room it was worse. I wouldn’t let my dog stay. Asked for refund said I have to get it from you.

No comment

Sticky , everything in room. It was like sanitizer was used to clean everything.Didn't feel like best part of town. Did not use wifi, parking was ok.

There is a ridiculous $150 deposit for a room when the entire motel smelled terrible. The second you walk in the door there is this nasty odor and it lingers through the entire building. The place isn’t worth the $90 it cost me for a room, and certainly not worth the $150 deposit. The attendant then told me, AFTER I swiped my card, that there is 3-4 day wait period to have the deposit refunded. The floors are falling apart throughout the building. 7 cop cars showed up in the parking lot with lights on and flashlights drawn looking for someone. This was a terrible experience and I will never return or recommend this place. Gross.

This place is in really bad shape, dirty, old, beat up, I would never stay there again..

The guy that checked us in was very rude. Didn’t welcome us. There was blood on the bathroom wall and cockroaches

Roaches, people screaming in hallways at 1 AM, dirty rooms, holding fee of $160 that Expedia never mentioned- if we would’ve known about that, we’d have just used that money for a better room elsewhere. Don’t stay here if you have kids.

I didn’t like the service

I didn’t like the service

I didnt get my deposit back. Which wasnt cool, but it was nice.

I didnt get my deposit back. Which wasnt cool, but it was nice.

The bed was comfortable, the room was good . The halls smelled of pot (marjana)strong. The floors are in need of replacing. There was a lamp in the room with no bulb or lamp shade. There is no complimentary breakfast. The back entrance door has zip ties so it won't lock leaving it un secured.

Very accommodating

False advertising, I took the night because it said it included breakfast and it did not.

False advertising, I took the night because it said it included breakfast and it did not.

Nothing! It was filthy dirty disgusting filthy would never recommend that to anyone. Need to take it off your list.

No plug in bathtub. No hooks to hang coats etc. No paper cups.

Check in was great, flooring was terrible, fan very dirty overall the place was dirty.

It could use some TLC, but it seems as it is under new ownership so hopefully that comes down the line. It was good for it's purpose and I would stay there again.

It could use some TLC, but it seems as it is under new ownership so hopefully that comes down the line. It was good for it's purpose and I would stay there again.

Good staff

Good staff

Lobby smelled like a dirty litter box. Floors were sticky. Floors on second floor were worn and peeling. Small blots of blood on the sheets. Did not stay at property. Respectfully requesting a refund.

Lobby smelled like a dirty litter box. Floors were sticky. Floors on second floor were worn and peeling. Small blots of blood on the sheets. Did not stay at property. Respectfully requesting a refund.

Clean room

Clean room

Roaches, Roaches, Roaches. It was terrible. Did not stay. Left after roaches started crawling around when we were trying to sleep . Left in a hurry after that.

Very polite and courtesy.

Very polite and courtesy.

Staff was lazy and unfriendly. The guy at check in ignored me and waited until he finished on his phone. Then charged me like a $150 Deposit! For what, there's no room service or pay per view. How could I have extra charges. Got to the room and there were still items remaining from the previous guest. Were met by a roach in the bathroom in the middle of the night. We stayed 2 nights, but there was no room service after the first night. Both days, the entire hallway smelled like weed all of the way up to the front desk, so I know they had to smell it. Our sliding door to outside was broken and would not open, close, or lock. Night one our TV wasn't working. Reported it to the front desk. Had to walk over there through the weed smoke because the phones don't work. He said he would have someone come by to look at it. Never happened. I will never stay here again

The room, was not as clean as should be, & the toilet seat was just holding on by on bolt, we told them about it , nothing was done.

The room, was not as clean as should be, & the toilet seat was just holding on by on bolt, we told them about it , nothing was done.

room and building were neglected. There was no breakfast, even though it was advertised

room and building were neglected. There was no breakfast, even though it was advertised

It said they provide bfast. That is not true. Only coffee. Which sucked because it was just myself and my 14 year old daughter, we were there on a short vacation to get away from home and on a budget. There was trash In the hallways. But the pillows and direct tv was great

It said they provide bfast. That is not true. Only coffee. Which sucked because it was just myself and my 14 year old daughter, we were there on a short vacation to get away from home and on a budget. There was trash In the hallways. But the pillows and direct tv was great

Dirty not hot water no blankets on bed get a single sheet toilet don't flush don't recommend to anybody

Dirty not hot water no blankets on bed get a single sheet toilet don't flush don't recommend to anybody

Dirty not as pictured.

Dirty not as pictured.

Nothing Nothing the pictures are not what it looks like on the inside flooring was coming up. Had black ring around the drain in the shower. I had to get my card reactivated several times to get into my room around the edges was black of the whole hotel. None of the outer door entrances did not lock. There was one that was taped open with zip ties.

The worst hotel I have ever stayed at. Very discusting! Floors kept creeking when you walked on them like you were going to fall through in spots. Spilled nail polish on the floor in the room. Paint peeling off the walls in the bathroom. Mold in the corners of the bathtub and bottom of the shower curtains. The drain plug to the bathtub thrown on the floor behind the toilet. Cockroaches in the bathroom. The bathroom door looked like holes had been patches and then only the patches painted with a darker black than the rest of the door. Also looked like salsa or somekind of food spattered on the doors. Cracks in the floor tiles. Big stains of somekind in the sheets. Dresser drawers that would not stay closed. The handicap handle in the bathtub/shower came off the wall in my sons room next to us. When we booked the hotel, it showed free breakfast. No breakfast at all, only free coffee. The pictures they show of the hotel must be from when the hotel was first built a long time ago. Furniture doesn't match the pictures online. Pool closed by the Department of Health because the gate doesn't close properly. Most of the screen doors on the first floor were off the rollers and just leaning up against the sliding glass doors.

The worst hotel I have ever stayed at. Very discusting! Floors kept creeking when you walked on them like you were going to fall through in spots. Spilled nail polish on the floor in the room. Paint peeling off the walls in the bathroom. Mold in the corners of the bathtub and bottom of the shower curtains. The drain plug to the bathtub thrown on the floor behind the toilet. Cockroaches in the bathroom. The bathroom door looked like holes had been patches and then only the patches painted with a darker black than the rest of the door. Also looked like salsa or somekind of food spattered on the doors. Cracks in the floor tiles. Big stains of somekind in the sheets. Dresser drawers that would not stay closed. The handicap handle in the bathtub/shower came off the wall in my sons room next to us. When we booked the hotel, it showed free breakfast. No breakfast at all, only free coffee. The pictures they show of the hotel must be from when the hotel was first built a long time ago. Furniture doesn't match the pictures online. Pool closed by the Department of Health because the gate doesn't close properly. Most of the screen doors on the first floor were off the rollers and just leaning up against the sliding glass doors.

The beds were not queen size.!!! The check in process took a long time because the internet was down. The room was NOT what I booked. The bathroom ,shower, was not clean. The frig and drawers were dirty as will. Flooring had many cracks. Washer was not working. Sheet had many stains and hair on the bed. The counter in bathroom were not clean. Floors in room were not swept.

The floor was broken and falling apart. When floor tiles went back in place the dirt/dust went flying. The hand rail fell off in the bathroom while taking a shower, which is not safe. There was no breakfast as advertised, just coffee. Waited 20 minutes for staff so we could check out but no one showed. We called the number left on the desk but no one answered. Another note said ring the bell but there was no bell. Just really weird.

The floor was broken and falling apart. When floor tiles went back in place the dirt/dust went flying. The hand rail fell off in the bathroom while taking a shower, which is not safe. There was no breakfast as advertised, just coffee. Waited 20 minutes for staff so we could check out but no one showed. We called the number left on the desk but no one answered. Another note said ring the bell but there was no bell. Just really weird.

The hallways smelled strongly of weed and there was lots of trash piled up around the property. Staff was minimally helpful with our issues, getting towels, check in, and with getting a refund for our leaky ceiling. I will not stay here again

The hallways smelled strongly of weed and there was lots of trash piled up around the property. Staff was minimally helpful with our issues, getting towels, check in, and with getting a refund for our leaky ceiling. I will not stay here again

Would stay there again

I didn’t stay there. I need to be refunded please. They wanted to charge me an extra 150 dollars on hold after I paid online. Not good

Website says there is continental breakfast, but that is not true. We found this out upon arrival there was no free breakfast. Also, the refrigerator did not work.

Website says there is continental breakfast, but that is not true. We found this out upon arrival there was no free breakfast. Also, the refrigerator did not work.

Room not ready until 4:30 despite check-in time of 3pm. No breakfast as advertised.

Room not ready until 4:30 despite check-in time of 3pm. No breakfast as advertised.

Infested with roaches. I had to buy Raid but had to leave this morning because a critter got into bed with me

Infested with roaches. I had to buy Raid but had to leave this morning because a critter got into bed with me

Really run down. holes in the bathroom door, the floor needs to be replaced.

Really run down. holes in the bathroom door, the floor needs to be replaced.

The room was dirty and run down there sliding door was broke, there were stains on the sheets. The floor wasn’t clean, there were 2 lamps that weren’t working. They said I had to pay the late fee checking out when it was barely 11

The room was dirty and run down there sliding door was broke, there were stains on the sheets. The floor wasn’t clean, there were 2 lamps that weren’t working. They said I had to pay the late fee checking out when it was barely 11

Tv doesn't work. Room dirty and it's a lie they don't have breakfast.

Tv doesn't work. Room dirty and it's a lie they don't have breakfast.

None of the doors with exception of probably the main entrance door locks, all other doors at four different exits were all missing locks on the doors. No breakfast just coffee!

None of the doors with exception of probably the main entrance door locks, all other doors at four different exits were all missing locks on the doors. No breakfast just coffee!

It says it’s a different hotel brand that has breakfast that didn’t exist. They had coffee occasionally most of the time they were empty. The place is being remodeled that’s why you can’t stay on the first floor. The pictures will show it all.

It says it’s a different hotel brand that has breakfast that didn’t exist. They had coffee occasionally most of the time they were empty. The place is being remodeled that’s why you can’t stay on the first floor. The pictures will show it all.

I stopped in eighteen motels in the last 8 weeks.And I can tell you what this is the worst. Hair on the pillows, cobwebs in the ceiling, bugs in the bathroom, old flooring, back door to the complex was broken.They keep it shut with a cement block

I stopped in eighteen motels in the last 8 weeks.And I can tell you what this is the worst. Hair on the pillows, cobwebs in the ceiling, bugs in the bathroom, old flooring, back door to the complex was broken.They keep it shut with a cement block

They were nice and friendly.

They were nice and friendly.

Roaches, holes in the wall and paintings and ragged curtains! A rude housekeeper woke us up early in the morning and said we were losing our deposit. because he thought we were in the wrong room. We had to go to the front desk and prove that we were moved due to many problems in the initial room. They fired the guy who was nice enough to move us. Never again!

Roaches, holes in the wall and paintings and ragged curtains! A rude housekeeper woke us up early in the morning and said we were losing our deposit. because he thought we were in the wrong room. We had to go to the front desk and prove that we were moved due to many problems in the initial room. They fired the guy who was nice enough to move us. Never again!

Room didn’t have the queen size beds as it was booked for nor did the credit card machine work and the staff was rude about my cash security deposit

Room didn’t have the queen size beds as it was booked for nor did the credit card machine work and the staff was rude about my cash security deposit

It’s choice hotel. Everything is horrible. No breakfast. Non of the stuff on the site I s correct. The doors don’t lock coming in to the hotel. Lamps are broken floors are horrible toilets don’t flush. No where to hang clothes and a 3” gap under the door. Suite has a small king tiny microwave. Small fridge on its last leg. 2 chairs by a desk and an office chair that goes to nothing. A/C works

It’s choice hotel. Everything is horrible. No breakfast. Non of the stuff on the site I s correct. The doors don’t lock coming in to the hotel. Lamps are broken floors are horrible toilets don’t flush. No where to hang clothes and a 3” gap under the door. Suite has a small king tiny microwave. Small fridge on its last leg. 2 chairs by a desk and an office chair that goes to nothing. A/C works

Room was clean and staff were very nice!

Room was clean and staff were very nice!

breakfast room is now an employee break room.

breakfast room is now an employee break room.

Clean and safe enough on the holiday

Clean and safe enough on the holiday

Clean and staffed on holiday

Clean and staffed on holiday

The had roaches which were innour food in the morning. We also couldnt shower because of the roaches in the restroom.

The had roaches which were innour food in the morning. We also couldnt shower because of the roaches in the restroom.

Floors were busted bathroom door was broken smelt like mildew and multiple items in room were damaged

Floors were busted bathroom door was broken smelt like mildew and multiple items in room were damaged

The hotel stay was very underwhelming. It stated on the site that we would have 2 Queen size beds, but they were actually 2 full size beds. When I advised the front desk clerk she stated that's what they consider Queen size. The beds were not secure and kept rolling. My wife went to lie on the bed and it rolled and she fell off the bed and hit her head. It also stated there would be breakfast included. That was also false.. It was just bad

The hotel stay was very underwhelming. It stated on the site that we would have 2 Queen size beds, but they were actually 2 full size beds. When I advised the front desk clerk she stated that's what they consider Queen size. The beds were not secure and kept rolling. My wife went to lie on the bed and it rolled and she fell off the bed and hit her head. It also stated there would be breakfast included. That was also false.. It was just bad

Lots of noise, couldn't hardly sleep so I left early.

Lots of noise, couldn't hardly sleep so I left early.

Making me pay a $150 deposit on top of room fees that they claim is refundable was an inconvenience since it was not an option when I paid the room. Not very polite when paying for the room either.

Making me pay a $150 deposit on top of room fees that they claim is refundable was an inconvenience since it was not an option when I paid the room. Not very polite when paying for the room either.

There was even a coffee maker in the room. Lamps were not working. Bedsheet was smelly.

There was even a coffee maker in the room. Lamps were not working. Bedsheet was smelly.

Not breakfast served

Not breakfast served

You can tell the floors are very cheap. They’re badly water damaged. The rooms are nice. We had no problems with the rooms itself, but the hotel is horrible and they have free breakfast on their site when they actually do not have breakfast at all.

You can tell the floors are very cheap. They’re badly water damaged. The rooms are nice. We had no problems with the rooms itself, but the hotel is horrible and they have free breakfast on their site when they actually do not have breakfast at all.

It says breakfast there isn’t even a current location for it. It’s like a crack house there with people hanging out all around the building at all hours. A lot of doors propped open down the hall. Not very clean.

It says breakfast there isn’t even a current location for it. It’s like a crack house there with people hanging out all around the building at all hours. A lot of doors propped open down the hall. Not very clean.

They advertise Free breakfast when all they offer is Coffee. I had to kill several roaches in the room and had to spray an insecticide. The side entrance doors are never locked. And the rates have gone up over $25 in last week.

They advertise Free breakfast when all they offer is Coffee. I had to kill several roaches in the room and had to spray an insecticide. The side entrance doors are never locked. And the rates have gone up over $25 in last week.

The room was clean and walkable to my car and very quiet

The room was clean and walkable to my car and very quiet

AC and heater works fine mini fridge and microwave work great the unit is practically 100% Completed. It does need new vinyl flooring throughout the unit and the hallways, but everything was very clean and surprisingly reasonable for a very comfortable bed fluffy pillows, new towels, and furniture.

AC and heater works fine mini fridge and microwave work great the unit is practically 100% Completed. It does need new vinyl flooring throughout the unit and the hallways, but everything was very clean and surprisingly reasonable for a very comfortable bed fluffy pillows, new towels, and furniture.

Room was just for a night while work was being done on my home. Staff was nice

Room was just for a night while work was being done on my home. Staff was nice

The rooms were fine for the price. Too many people smoking pot and vaping!

The rooms were fine for the price. Too many people smoking pot and vaping!

Really needs to be renovated. It smells the floors crack when you walk. They take forever to give you your deposit back. I’ve never stayed at a hotel where I had to wait to get my deposit. I still haven’t got my deposit. I don’t recommend to stay here unless you’re desperate.

Really needs to be renovated. It smells the floors crack when you walk. They take forever to give you your deposit back. I’ve never stayed at a hotel where I had to wait to get my deposit. I still haven’t got my deposit. I don’t recommend to stay here unless you’re desperate.

Friendly staff, the room appeared clean however it was not.

Friendly staff, the room appeared clean however it was not.

This hotel is not included breakfast and one of the staff tried to kick us out and he was so rude. Terrible experience. Cops came and we talked to them. Staffs are terrible there.

This hotel is not included breakfast and one of the staff tried to kick us out and he was so rude. Terrible experience. Cops came and we talked to them. Staffs are terrible there.

Very dirty and run down. The sliding glass door to the room didn't even shut all the way. Found other people's hair including pubes on towels that were supposed to be clean, and on surfaces like the bed and shower walls. The floor and tables were so dirty from never being cleaned. And the bedsheets had many mysterious stains on them. The other people staying there also decided to yell at each other from 3-5am. DO NOT STAY HERE. This place needs shut down.

Very dirty and run down. The sliding glass door to the room didn't even shut all the way. Found other people's hair including pubes on towels that were supposed to be clean, and on surfaces like the bed and shower walls. The floor and tables were so dirty from never being cleaned. And the bedsheets had many mysterious stains on them. The other people staying there also decided to yell at each other from 3-5am. DO NOT STAY HERE. This place needs shut down.

My reservation for king bed was not held after paying a little extra to secure my reservation. The room i got was 2 queen beds that were broken. I was told that all king beds were occupied i went to complain about the broken beds the next morning and was moved to a room with a king bed but room smelled like smoke i was not satisfied at all why even pay extra to secure a room i think i will no longer use hotels.com to reserve room will try a different service this is a really bad and dirty hotel

My reservation for king bed was not held after paying a little extra to secure my reservation. The room i got was 2 queen beds that were broken. I was told that all king beds were occupied i went to complain about the broken beds the next morning and was moved to a room with a king bed but room smelled like smoke i was not satisfied at all why even pay extra to secure a room i think i will no longer use hotels.com to reserve room will try a different service this is a really bad and dirty hotel

The room was nice and clean. My issue was my deposit being returned to my card. 3 days and counting

The room was nice and clean. My issue was my deposit being returned to my card. 3 days and counting

Tiene buen estacionamiento, pero el hotel esta sucio no barren bien se ve restos de que no se trapea

Tiene buen estacionamiento, pero el hotel esta sucio no barren bien se ve restos de que no se trapea

I reserved a king bed room which was not available when I checked in. I was given a 2 "queen" bed room instead. The beds were actually full sized not queen sized. Amenities claim breakfast was included. They don't have breakfast. There also isn't a restaurant either. Only coffee is in the lobby, but it runs out quickly. The refrigerator in the room was really sticky. None of the exit doors to the hotel have locks on the doors. The confusing thing is that staff answer the phone super 8 but Roadway Inn signs are on the building. There are signs of construction everywhere but it's confusing to know which hotel they are upgrading or downgrading to.

I reserved a king bed room which was not available when I checked in. I was given a 2 "queen" bed room instead. The beds were actually full sized not queen sized. Amenities claim breakfast was included. They don't have breakfast. There also isn't a restaurant either. Only coffee is in the lobby, but it runs out quickly. The refrigerator in the room was really sticky. None of the exit doors to the hotel have locks on the doors. The confusing thing is that staff answer the phone super 8 but Roadway Inn signs are on the building. There are signs of construction everywhere but it's confusing to know which hotel they are upgrading or downgrading to.

No breakfast. Hotel in our repair

No breakfast. Hotel in our repair

Tv didn’t work, so I switched room, second room the sink & toilet was clogged, another room switch. Dogs barking

Tv didn’t work, so I switched room, second room the sink & toilet was clogged, another room switch. Dogs barking

Yes roomed smelled like mold . Staff was not very helpfull . They offered breakfast no breakfast . The room hold was $150 . Way to kuch for the type of room .

Yes roomed smelled like mold . Staff was not very helpfull . They offered breakfast no breakfast . The room hold was $150 . Way to kuch for the type of room .

Front desk is really nice. Hotel is quiet and safe. Only problem is the hotel is old.

Front desk is really nice. Hotel is quiet and safe. Only problem is the hotel is old.

Very neglected. Doors didnt lock, tv didnt work, curtains falling off the windows. Very rundown.

Clean room, friendly staff, very comfortable bed, convenient location

The toilet and bathtub was so dirty that we had to change rooms. The room also smelt like cigarettes. Even after we changed rooms, the paint in the bathtub was coming off.

The entire staff was amazing especially jenette sandy tyenel and the new guy shoot i cant remember his name. They are all super amazing and helpful.

Loved the stay and will stay again!

great prperty

Great place!

Honestly you pay for what you get, especially if you're looking for something cheap and last minute. I had a pleasant stay here and despite the walls being semi thin and the bed being creaky, I had a good sleep here.

Lots of places to eat

U

Hello I’m happy with this hotel one of Lady she is a Disrespectful she works this morning my wife was asked her bout $150 Deposit she was so upset talking a lot with my family she’s not nice to work in this business she’s did not Gave me my deposit back l need one or supervisor contact me please to get my help about that

Lots of places to eat within walking distance

It was good

there was no closet to hang my clothes. The ka-mode was like a kid's size. The entrance to the motel was hard to navigate. other than that it was a below average place to stay.

No electrical outlets in the in the room for a CPAP device. Breakfast was a snack, not a meal, and they were out of juice.

It was for an emergency, my house ac went out. The ac was good

It was not clean at all! I checked additional fees when viewing the property for booking and it did not say $150 security deposit. Asked for a key to look at a room. Disgusting, dirty, smells, and the floors were sticky.

No hot breakfast as advertised. Yogurt, muffin , coffee and a bottle of water in a paper bag. Walk across the street for restaurants and sports bar.

Overall the stay was nice and quite

This is what it looks like when the “ manager “ bursts in the room at 11:03 to declare you are now being charged the late checkout fine of $25 for not having vacated the room by 11 00. “ breakfast” is a packaged muffin packaged yoghurt and a bottle of water together with juice and a coffee at the station in the foyer. Filth and bugs absolutely everywhere pool disgusting . Can only recommend: DO NOT STAY HERE !!!

Sad place

I enjoyed the 2 week stay. The property is quiet. The staff was aware of everything happening on the property. The staff are very nice and appreciated how housekeeping ensured the rooms stayed neat and clean.

The walk to the room was not pretty either. Bad floor that looked like they were flooded before . Missing tiles etc… Walk into the room and saw mattress with yellow stained everywhere. Bed sheets not properly cleaned Walls and bathroom floor not clean properly either. Still waiting for my refund

Gives super 8 a bad night. Most disgusting motel i have ever stayed at.

Wasn’t very clean, holes in the comforter, walls weren’t washed and covered in splatters of who knows what.

The room had rodent droppings near the bed and the bathroom was dirty, with hairs on the baseboards. I was given another room which was clean, but management acted like it was no big deal and said I could “Find another hotel.” The fact that they acted this way towards me and offered no compensation or future credit to me shows how terrible of a place this is. Two of the four nights there we wound up staying overnight in Prescott. Very disappointed and shocked!with their service.

No phones in room everything was unplugged you would think it was not backed by the Wyndham brand . Front desk was a totally rude and unprofessional!!

I intended on staying for 5 nights. this property is in terrible condition. I arrived at midnight, was awakened hourly throughout the first night by arguments in the hallways. I requested a refund the next morning and was refused. The woman managing the front desk laughed, said refunds aren't given, and refused even to check me out of my room. I called the police who arrived and stated the place is a known drug and prostitution property.

It was a good visit

For the price we paid the hotel was what we expected. The manager was super helpful. We just needed a place to stay for the night and it worked out well because of the affordability.

Once was more than enough

Perfect place for a weekend getaway.

Didnt like unfriendly manager

The hotel is older and that's fine. The security doors on the wall states locked 24 hrs UNTRUE anyone can walk in off the streets into the hotel from the back entrances. When I mentioned I was concerned due to the caliber of people in the area management and front desk shrugged it off and said well it's always been like that so...The bed had a huge dip in the middle so I was unable to sleep for 3 nights but just a few hours here and there. The floor was dirty in the room with old Skittles and wads of hair n the bathroom. When I asked if HK could clean it, they never did. The hair remained in the bathroom and I literally wanted to vomit. I couldn't wait to leave honestly. I will never stay again.

Computer was down so couldn’t check in for another 30 minutes. Wanted a copy of my debit card for any damages but I have not ever had this happen. First room tv wasn’t working, almost moved into next room but that one was working either. Ended up 2 rooms down and ac took all night to cool. Room across from ours looked like someone was trying to break the door down and hole punched. Floors were cracked, our toilet seat wasn’t fastened properly, bathroom vent was broken and falling down.

The inclusive breakfast is coffee machine in the lobby and the hotel is really rundown, flooring breaking, a/c is old and loud, tv don’t work and door locks missing parts.

The place is old and falling apart. The curtains were falling off the rod. They were supposed to have breakfast and they didn’t. I wouldn’t recommend this place.

There really wasnt anything to like.

Bad all around. My reservation wasn't right but they fixed it. The flooring throughout the whole hotel was horrible. There were chips and cracked board's in the main walkways and you can hear the floor cracking as you walked. The room wasn't better, bad batteries in the remote, rusty fixtures in the bathroom and floors needed to be swept. The price for a room should not be at what they listed. Expedia won't let me load the photos I took, stay somewhere else

Poor treatment from the staff. For a while now, they've been telling you that checkout is at 11 a.m., and starting at 10:15 a.m., they're already knocking on your door. If you leave five minutes after 11:30 a.m., they want to charge you $25. The condition of the place is deplorable. Damaged furniture, dirty curtains, a hallway floor literally falling apart, the vending machines with hot drinks, stained towels, among other things.

Always my stay for work

It was a nice place to stay

Staff was very unprofessional

“Good” that I can say. Never ever again, will I stay there. No way.

After i checked in i went to out side of the reception counter , i went to use my card to get in, it wS open and did not work. Where i asked the agent about it and she told all the exterior doors where broken and theve been that whay for years. So i went into my room and truned the light on, and it did work in fact the was 1 tiny lamp worked.so i had to.use the bathroom light the whole time i was there. I went back to the agent and ask for a blanket ,and she said they didnt have any, but she went to the room behind her and came out with a bedspread, she explain thats all they had. I opend the bedspread she me gave and , it had white stains in several places so i thru it on the on the other bed, i was wrong it was nasty. I went to lock the door with the.dead bolt and it did not work. So reluctantly i climed in bed. fear.of the lack of security made me VERY uncomfortable. All night long the room next to me partied until 4 am and i couldn't call the front desk because there is a phone in the room,.and i wasn't walking on to the front desk, i was AFRAID. During the night i dropped my empty cup and lid rolled under the bed, when i moved the bed there were was food under it. DO NOT STAY here. I dont understand why experian would represent this aweful place, do they not go to the actual places they represent? The shower i wanted so bad after my 8 hour drive but, along the rim of the shower there was moldy spots all around it so ,no shower for me. Disgusting, usafe, brow bag

It was quiet

Staff was very helpful and friendly.

$150 security deposit definitely high. Hotel was dated, the hallway floor was warped. The room226 ac was loud, toilet was running. Other people in hotel were loud. Side door to entrance was broken. Bad experience never again.

The receptionist was amazing

Some good amenities (breakfast snack, soap, shampoo, conditioner & comfortable bed) but no mint for my pillow. (haha) Some not so good items, broken toilet seat, no elevator and a high deposit amount per stay.

Need some work should be updated

Easy check-in late at night

Great staff !

Just fine for the price. We had two main complaints: the back door was unlocked and our room really, really needed to be swept or vacuumed. Lots of strange things on our floor.

HORRIBLE

I wouldn't staybhere ever again. The first room i was put in smelled like pee, there was trash in the floor, and the sliding door did not lock. The 2nd room i was put in felt sticky and nasty. Oh and their "queen" beds were actually fullsize beds. Definitely should've found one that was different.

Property owners very helpful.

Snake pit of motels

Words can not describe how absolutely awful this hotel was!! But let me try: floor lamp was missing its lamp shade, other two lamp shades were broken & filthy! Floor was sticky! Bathroom was dirty, non of the doors from outside locked!! So unsafe! Expedia should remove this hotel as an option!

Just an overnight stay, easy to find, lots of parking. No mention of breakfast food at check in. We will see if they actually have any.

Very disappointed!!

Property could really use an update

We have stayed at this location numerous times but will never stay here again.

good area, but Super OLD Building!!! Needs a renovation, bathrooms are horrible and the entire building needs a face lift.

Absolutely not suitable, in terrible condition

I did not liked the place, i cancel at the site it was was dirty and smelled vary bad. Please advise me wat to do to get a refund please.

Trash all around the property- not clean- property not kept up at all. Biggest regret staying here

Terroble service called before check in time still tring to charge me for the entire time. Never step in to that place

When I walked into the room, the smell was awful, not very clean and the bathroom doorknob was falling off. I went to the front desk and asked for another room, they gave me another room and it was worse! Sink was stopped up, rusty light fixture, fan in bathroom was unbearably loud, coffee pot didn't work, dirty walls...etc...i went to the front desk and asked if there would be some kind of refund for the crappy rooms, she said no, nothing, not even an "I'm sorry" I kind of got the feeling she has heard this so many times and she didn't care. She just said my receipt would be emailed to me.. don't stay here! It was terrible. Tried to upload pics but was unable to for some reason..

Absolutely not, ever again. The rooms appear clean but don't pull the bed sheets back. I always check for bugs and what I found was filth. If i could only post pics. No bugs but a horribly stained mattress that was so bad I couldn't bring myself to pull the sheets back further than the corner. A head shaped stain right where i had to lay my own head. Looked biohazard, only thing making that kind of stain in that area is blood. I was an EMT for years, and it looks like someone was shot in the head and bled into the mattress. Def not worth the $160 I had to pay. I'll be asking Expedia for at least a partial refund. This was the dirtiest mattress I've ever been forced to sleep on and i travel a LOT. Disgusting.

The floors were dirty and the AC wouldn’t stay on. When I woke up to take a shower the shower head was wrapped with a towel and was spraying everywhere. When mentioned to the front desk she said because it through a 3rd party that she couldn’t do anything. Definitely not worth the price. I would stay somewhere else

Small beds. Unkempt rooms.

This was the dirtiest hotel i have Ever stayed in. I Didn't stay the 2nd night and requesting a refund. It was absolutely Disgusting.

Shower

Great location.

Floors were sticky. Felt unsafe leaving our bags in our room so we took them with us when we would leave for the day.

I would never stay here again and I think this hotel needs to be closed down. Nothing about this place is good. I would highly suggest if you’re thinking of staying here, don’t. It was so dirty! I stay in hotels all over and this had to be the worst one yet.

The staff were friendly and helpful. But the room was old and dirty.

I did not like anything about it. No breakfast, Loud noises and banging all night, stains everywhere, rooms are outdated and old. They ask for $150 deposit which is not worth it.

We were ripped off, plain and simple with a bait and switch. Come on Expedia, false advertising on your site and the property site, garbage.

The área is not bad but the building is old, Room floor was sticky, towels look sorry and bathtub apprared re painted but paint peel off and dirty

Dont ever bring weed in the room even if u didnt smoke it in there they will keep your deposite

Bed had stains. Cancelled that night.

Staff was friendly at check-in. There is no elevator, so we carried our large bags up the stairs. Some of the floor tiles were sunken in the upstairs hallway, so we weren’t able to roll our luggage. One of the bed frames was broken, so if you sat on one side of the bed without someone on the other side it would fall to the ground. The towels smelled sour. For continental breakfast you could ask the front desk for a yogurt and muffin.

When we got to the hotel the receptionist was friendly and we had no problems. As soon as we got to our room, we noticed the room wasn’t the best. We were put in a pet friendly room that I never asked for, due to this our socks had so much fur on the bottom of them. The bathroom was dirty and had snot and markings on the wall. There were dead bugs splattered on the walls and we informed the lady in the front and she just said “okay” The sheets felt like curtains and were extremely itchy! Thank goodness I brought my own blanket, but my husband and children didn’t so it was hard to get a good nights rest. Also we couldn’t sleep with all the loud noises, people running up and down the hallways and slamming doors so hard. I wouldn’t recommend staying here, for the price it wasn’t worth it!

We Booked a King Suite and it listed Free WIFI, Free Breakfast. There are NO Closets and No where to hang any clothes. The Bed Spread had stains all over it and did not looked washed. Went to ask for a replacement or a Blanket and was told Sorry there was Not. Was Offered another Room, But Not a suite if you can call it that, It was smaller but had 2 queen beds but a smaller room. Had no Hair Dryer so took the one from the King Suite, It failed (Suggest you bring your Own) The TV did Not work, Said to call the front Desk but there are No Phones in the Rooms, You either call from Your Cell Phone or walk to the Front Desk. The Live in Handyman came to check the TV and was able to fix the TV after going to another Room to swap out the Direct TV Box and rebooting it to our room, about 30-40 mins. The Free Breakfast? The Listing said Free Breakfast. Here is the Details that were Not listed, Only offered until 9 AM, On my receipt after check in then showed "Light Breakfast" what was offered as the "Light Breakfast" was Described as a Bag Breakfast and Yes Light to include a bottle of water 16 oz., A twin muffin pack 3.75 oz. and a ACTIVIA Yogurt 4 oz. with a plastic spoon. There was offered a carafe of Hot Water and another carafe of med. roast Hot Coffee with cups and cream and sugar and Tea Bags There was a Juice machine but had a sign saying "Out of Order" Overall - Pick somewhere Else to Stay

Terrible service nasty property

The free breakfast was a cardboard box at the front desk with a handful of junk-food muffins and some bottles of water. The room was dirty, smelly, and the property was not well maintained.

I will NEVER stay at this hotel again. I'm sorry but I didn't look at the reviews before making my selection, I should have. It seems as though they soak down with room with air freshener of some sort to avoid cleaning and making the room look presentable. Disgusting!!

There is nothing Super about this Super 8. It smells bad and is dirty. After walking on the tile floor for 5 minutes my bare feet were black. I'm sure that they don't mop the floors. The sliding glass door to the outside did not have a functioning lock. We had to wedge the chair and luggage in the window to make it safe. Though they had a large breakfast room, breakfast was prepacked muffins and a bottle of water.

Okay

It was noisy all night long. Bed was old and uncomfortable.

I wish there was a hottub. Otherwise everything else was good.

I wish there was a hot tub at the hotel. Other than that everything was good.

Bad breakfast

Limited available 110v outlets. Noisy a.c. No clothes hanging area or closet (hcp rm). Worn out linens.

I WILL NEVER STAY AT THIS HOTEL AGAIN! upon checking in, we were told they needed a deposit of $150.00 I give them my card with money in my acct, and they ran my card and told me it kept declining, they ran it 8x's. they have an ATM right next the desk and i was told to use the ATM and they gladly take $150 cash deposit. then I'm told i'll get back after they do a walk through of the room upon check in. I was furious about even checking out money. then the next day I found out I was charged for my room but the charges was for 2 rooms! I am getting this straighten out with my bank. Plus the place stinks also. dont ever stay there.

First off the room was clean, no smells of mold or mildew despite it being a verry old and outdated hotel. The noise in the hallways are very loud , if you are a taller person or have any issues with bending then request an accessible room because the toilet is low to the ground like a kindergarten restroom. My wife and I chose to get this room just to avoid driving to Tuscon after having an extensive flight delay and not wanting to drive tired an exhausted. Too our surprise we were awakened by Front desk personnel at 7:33 AM consistently pecking on the door and once I opened the door being asked if we were smoking which we were absolutely not and were sleeping. So then there is a big commotion next door which apparently was the person who was smoking refusing to leave resulting in police officers arriving to knock on our door yet again after falling back asleep. No apologies or anything from hotel staff or Chandler PD. Horrible experience! My advice to anyone choosing to stay here, if you can financially afford to pay 25 t0 30 dollars more Choose a different Hotel! For the price of 95 dollars on Expedia it is ridiculous! Stay somewhere else or simply choose one of the hotels across the street from this Super 8 on I-10 and Chandler Blvd

This hotel should be closed. The exterior doors do not lock allowing hotel access to anyone. This is a major safety concern.

Great location, especially if you like Chandler Fashion Mall, which is in walking distance:)

Super 8 at Chandler AZ was a good place to stay. The bathroom looked like it could use a little bit of paint. The staff were great, they returned my wife’s pajamas when we forgot to take them when we left.