Home2 Suites by Hilton Phoenix Chandler
About Home2 Suites by Hilton Phoenix Chandler
Home2 Suites by Hilton Phoenix Chandler has a fitness center, a shared lounge and a sun terrace with swimming pool and American breakfast in Chandler. With free WiFi, this 3-star hotel offers a 24-hour front desk and a business center. The property is non-smoking throughout and is located 22 miles from Phoenix Convention Center. At the hotel rooms have air conditioning and a TV. Guests at Home2 Suites by Hilton Phoenix Chandler will be able to enjoy activities in and around Chandler, like hiking. Copper Square is 23 miles from the accommodation, while Sea Life Arizona is 13 miles from the property. Phoenix-Mesa Gateway Airport is 17 miles away.
Amenities
- On-site parking
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
Guests generally have a positive experience at this hotel, appreciating the clean, modern, and spacious rooms, as well as the friendly and helpful staff. The location is also frequently praised for being quiet and convenient. However, some guests have issues with housekeeping services not meeting expectations, and a few mention uncomfortable beds.
- Clean, modern, and spacious rooms
- Friendly and helpful staff
- Inconsistent housekeeping services
- Uncomfortable beds for some guests
- 5/5
Our little family of 6 loved our stay very friendly staff
- 4/5
Clean and comfortable stay.
- 5/5
The rooms were spacious and looked to have everything needed for a comfortable long term stay. The breakfast was wonderful and had more variety than what you would find at a standard free hotel breakfast. This was our first time staying at a Home 2 property, and we will definitely be staying at more in the future.
- 4.5/5
Good location. Breakfast was good each morning. The first day we received chocolate chip cookies. We were expecting them each day
- 4/5
The staff was very nice .. only 1 time the coffee was cold.. but was taken care of right away... The parking fee was not right... never had i paid for parking at any location...
- 4/5
Very good
- 5/5
This place was great. The staff was friendly. I would stay again
- 5/5
The room was excellent and the help. I enjoyed the place and location
- 5/5
Everything was amazing minus the hidden parking costs everyday.
- 5/5
Loved the location and cleanliness of the hotel. Breakfast was amazing
- 5/5
- 3/5
Staff was friendly.
- 5/5
Good clean hotel
- 2/5
location is excellent room had bad smeel. Window mounted AC sound. $15/Night Parking was a BIG Surprise!! I would not have picked this place if I had know about this crazy parking fee.
- 2/5
location is excellent room had bad smeel. Window mounted AC sound. $15/Night Parking was a BIG Surprise!! I would not have picked this place if I had know about this crazy parking fee.
- 3/5
Everything was nice but, having to pay for parking in a place you already paid to stay is ridiculous, next to California's tax everything twice, that takes the cake, i will not stay at any of your establishments again.
- 5/5
The front desk rep Joseph (Joe) has excellent people skills. He was very helpful, friendly & kind. We’ve stay at this hotel 4 times now and he is the best.
- 5/5
Exceptional
- 4.5/5
Superb
- 5/5
Exceptional
- 5/5
Exceptional
- 5/5
Clean, polite, quiet !
- 3.5/5
Horrible pillows , no hand soap or lotion
- 3.5/5
Has nice amenities Horrible pillows , no hand soap or lotion
- 5/5
The suite was perfect. Staff very friendly. The complimentary breakfast was great. So many choices to choose from.
- 5/5
Exceptional
- 1.5/5
Only thing good was breakfast The charged me twice and messed everything up and overdraftes my debit card. Horrible experience
- 1.5/5
Only thing good was breakfast The charged me twice and messed everything up and overdraftes my debit card. Horrible experience
- 5/5
Staff was friendly and accommodating. Room was clean and comfortable for our 3 night stay. Don't forget to ask about a parking validation code since there is a QR code posted in the parking lot
- 5/5
Staff was friendly and accommodating. Room was clean and comfortable for our 3 night stay. Don't forget to ask about a parking validation code since there is a QR code posted in the parking lot
- 4/5
Convenient
- 5/5
Exceptional
- 4/5
Convenient
- 5/5
Exceptional
- 5/5
Big room very friendly staff. Great Breakfast Nothing
- 5/5
Big room very friendly staff. Great Breakfast Nothing
- 5/5
The cleanliness
- 5/5
The cleanliness
- 5/5
the location easy to get to Pillows too soft for me
- 4.5/5
Superb
- 5/5
"I had a fantastic stay here! The service was truly amazing from start to finish. The front desk team was professional, friendly, and made the check-in process seamless. Most importantly, the entire property was incredibly clean and well-maintained. Highly recommend for anyone looking for a stress-free stay!"
- 5/5
"I had a fantastic stay here! The service was truly amazing from start to finish. The front desk team was professional, friendly, and made the check-in process seamless. Most importantly, the entire property was incredibly clean and well-maintained. Highly recommend for anyone looking for a stress-free stay!"
- 4/5
The beds were terrible, especially the pillows. Desk staff were terrific-courteous, friendly, helpful. Breakfast bar was very good.
- 4/5
The beds were terrible, especially the pillows. Desk staff were terrific-courteous, friendly, helpful. Breakfast bar was very good.
- 3.5/5
Good
- 1/5
Ehh
- 1/5
Ehh
- 1/5
Was denied a room as hotel was full. Even though I had a confirmed booking
- 1/5
Was denied a room as hotel was full. Even though I had a confirmed booking
- 4/5
Weird sewer smell in the bathroom. The breakfast was OK more greasy then good.
- 5/5
I can stay anywhere as long as it is clean. Home2 Suites Phoenix Chandler did a phenomenal job at that. From when you first walk in to the rooms it felt and was so nice and clean. And a perk, breakfast is complimentary!
- 5/5
The rooms are very clean and the staff is very friendly
- 5/5
The rooms are very clean and the staff is very friendly
- 5/5
One of the best stays we have had. Staff was very helpful and friendly. Rooms were clean. Nice area to stay in. Overall great place!
- 5/5
One of the best stays we have had. Staff was very helpful and friendly. Rooms were clean. Nice area to stay in. Overall great place!
- 5/5
Everything was great. Friendly staff. Very clean. Easy check in and check out process. We will return.
- 5/5
Everything was great. Friendly staff. Very clean. Easy check in and check out process. We will return.
- 5/5
Very clean suite, clean, sparking pool and hot tub, however, staff began closing breakfast bar BEFORE the cutoff time. This is the second time this has happened to us at this specific hotel, and it is unfair. Breakfast should be open and available to guests until the cutoff time, not before. Because of this, many guests were unable to eat breakfast. Please address this!
- 5/5
Very clean suite, clean, sparking pool and hot tub, however, staff began closing breakfast bar BEFORE the cutoff time. This is the second time this has happened to us at this specific hotel, and it is unfair. Breakfast should be open and available to guests until the cutoff time, not before. Because of this, many guests were unable to eat breakfast. Please address this!
- 5/5
Staff was very friendly and helpful. They asked about the games my son was playing in. Appreciate the support!
- 5/5
Staff was very friendly and helpful. They asked about the games my son was playing in. Appreciate the support!
- 5/5
Kitchen set up was awesome and front desk clerk very very friendly and helpful loved my stay
- 5/5
Kitchen set up was awesome and front desk clerk very very friendly and helpful loved my stay
- 5/5
When I arrived I was a little irritable because I had been driving 13 hours. The gentleman at the front desk was extremely kind, allowed me to have my moment and then I went to my room. I was floored when I walked into my room. It was simply amazing. Clean, warm and I loved the layout of the room. There was everything I could possibly need in one room. I thought if I were in a palce of needing a studio apartment this would be a definite 1st contender. I have paid hundreds for a room like this and this was fairly inexpensive. I know I will come back here again. Again I can't say enough, other than thank you.
- 5/5
When I arrived I was a little irritable because I had been driving 13 hours. The gentleman at the front desk was extremely kind, allowed me to have my moment and then I went to my room. I was floored when I walked into my room. It was simply amazing. Clean, warm and I loved the layout of the room. There was everything I could possibly need in one room. I thought if I were in a palce of needing a studio apartment this would be a definite 1st contender. I have paid hundreds for a room like this and this was fairly inexpensive. I know I will come back here again. Again I can't say enough, other than thank you.
- 4/5
Breakfast staff not good service. Wouldn’t refill the buffet even though there was still breakfast time left. Not clean
- 4/5
Breakfast staff not good service. Wouldn’t refill the buffet even though there was still breakfast time left. Not clean
- 4/5
Clean
- 4/5
Clean
- 5/5
The staff at the hotel were so incredibly welcoming and warm, they made coming in every day very joyful. The stay itself was great and I enjoyed the accommodations.
- 5/5
The staff at the hotel were so incredibly welcoming and warm, they made coming in every day very joyful. The stay itself was great and I enjoyed the accommodations.
- 5/5
Nothing
- 5/5
Patrick was super helpful!
- 5/5
Patrick was super helpful!
- 5/5
Reserving the room was simple, and then when I checked in the hostess was so nice and friendly and welcoming. Great service Samuel thank you the rooms were clean. Parking was convenient and with hotels.com. I get points every time I get a room so I used them on this stay and got a great deal.
- 5/5
Reserving the room was simple, and then when I checked in the hostess was so nice and friendly and welcoming. Great service Samuel thank you the rooms were clean. Parking was convenient and with hotels.com. I get points every time I get a room so I used them on this stay and got a great deal.
- 4/5
Overall the room was large and comfy. The bathroom certainly would benefit from a deep cleaning (mildew and mold in several corners)
- 4/5
Overall the room was large and comfy. The bathroom certainly would benefit from a deep cleaning (mildew and mold in several corners)
- 5/5
I love this property and will continue to use on my weekend trips from Tucson. And Samuel is the absolute BEST
- 5/5
I love this property and will continue to use on my weekend trips from Tucson. And Samuel is the absolute BEST
- 5/5
I have stayed here many times and never had any issues
- 5/5
I have stayed here many times and never had any issues
- 4/5
Room was great! Beds were comfortable. Lots of storage and counter space. Great breakfast selection
- 4/5
Room was great! Beds were comfortable. Lots of storage and counter space. Great breakfast selection
- 5/5
Everything was easy and safe.
- 5/5
Everything was easy and safe.
- 5/5
Place was great staff was great
- 5/5
Place was great staff was great
- 5/5
I will definitely return!
- 5/5
I will definitely return!
- 5/5
Very comfortable bed
- 5/5
Very comfortable bed
- 5/5
Staff were very helpful and professional.
- 5/5
Staff were very helpful and professional.
- 5/5
Ain’t nothin beat a home 2 suite
- 5/5
Ain’t nothin beat a home 2 suite
- 5/5
Great value in the summer. Rooms were big and beds were actually comfy. Incredibly clean and staff were kind and helpful. Thank you Samuel.
- 5/5
Great value in the summer. Rooms were big and beds were actually comfy. Incredibly clean and staff were kind and helpful. Thank you Samuel.
- 5/5
Our air conditioning went out and i needed somewhere for my 3 kids and 2 dogs. Found this place last second and glad i booked it. They even have a grassy area nearby to walk the pets. Pool was nice but a little too warm which the hotel cant do anything about and the hottub was nice. Complimentary breakfast was diverse enough for my kids. The only 2 things i could think of that could be negative is: only 1 elevator in the place so if you cant do stairs keep that in mind and the showers are like warm or scalding hot haha couldnt get cold water in the shower.
- 5/5
Our air conditioning went out and i needed somewhere for my 3 kids and 2 dogs. Found this place last second and glad i booked it. They even have a grassy area nearby to walk the pets. Pool was nice but a little too warm which the hotel cant do anything about and the hottub was nice. Complimentary breakfast was diverse enough for my kids. The only 2 things i could think of that could be negative is: only 1 elevator in the place so if you cant do stairs keep that in mind and the showers are like warm or scalding hot haha couldnt get cold water in the shower.
- 4/5
The place is quiet, amazing staff and easy to access
- 4/5
The place is quiet, amazing staff and easy to access
- 5/5
This was not so and uh, a little disappointing.
- 5/5
This was not so and uh, a little disappointing.
- 5/5
Everyone was so friendly. The room was really clean. And the pool was perfect
- 5/5
Staff was friendly and helpful
- 5/5
Staff was friendly and helpful
- 5/5
The hotel staff was awesome and helpful.
- 5/5
The hotel staff was awesome and helpful.
- 5/5
The hotel is clean. Check in was easy. The front desk attendant was very nice.
- 5/5
The hotel is clean. Check in was easy. The front desk attendant was very nice.
- 5/5
Clean and safe
- 5/5
Clean and safe
- 3/5
Breakfast is terrible. I won’t recommend if you wants to enjoy the breakfast.
- 3/5
Breakfast is terrible. I won’t recommend if you wants to enjoy the breakfast.
- 1/5
Paid for a king suite with a king bed, got a room with 2 full size beds!! Went back down to see about getting another room with a king bed, nothing avail!!! Will never stay here again!! Elevators are steaming hot as is the hall ways!! Uggg!
- 1/5
Paid for a king suite with a king bed, got a room with 2 full size beds!! Went back down to see about getting another room with a king bed, nothing avail!!! Will never stay here again!! Elevators are steaming hot as is the hall ways!! Uggg!
- 4.5/5
Staff was awesome Thee only frustration was the shower head. Like a doggy one stream, shower head not cleaned lately so the streams was hitting up in the ceiling. I can tell it’s been hitting the ceiling of the shower due to its discoloration. That’s it…the room, staff was phenomenal. Breakfast could of been better with more selections of the main food
- 5/5
We love the staff! We felt welcomed at that hotel. We enjoyed the restaurants at Ocotillo as well. Thank you.
- 5/5
We love the staff! We felt welcomed at that hotel. We enjoyed the restaurants at Ocotillo as well. Thank you.
- 5/5
Excellent place
- 5/5
Excellent place
- 4/5
Nice place easy to get around and nice staff
- 4/5
Nice place easy to get around and nice staff
- 4.5/5
This place exceeded our expectations. Less than a mile to our training facility, close but not to close to freeway on and off ramps. Easy to get to different cities from here. A lot of shopping for example Walmart and Costco nearby. More than enough food selections and close enough to local attractions. The room had a full size refrigerator and a dishwasher with all the plates, cups and utensils. It was awesome large room with an area to be an office a couch and lot drawer space The breakfast was enough but selections weren’t clear and could be a little heartier with fresher cooked eggs and meats
- 5/5
The staff was wonderful. I had a friend with dementia staying with me off and on. The staff was welcoming and kind. It really made her comfortable. I appreciate everything they did.
- 5/5
The staff was wonderful. I had a friend with dementia staying with me off and on. The staff was welcoming and kind. It really made her comfortable. I appreciate everything they did.
- 4/5
We disliked how many individuals were smoking marijuana in the common areas.
- 4/5
We disliked how many individuals were smoking marijuana in the common areas.
- 4/5
Nice hotel. It is new and has good amenities if you are using for a longer stay, I was staying for 7 nights. Only downside is I found the bed to be very uncomfortable. Mattress seemed worn down, even though the hotel was new...which is strange.
- 4/5
Nice hotel. It is new and has good amenities if you are using for a longer stay, I was staying for 7 nights. Only downside is I found the bed to be very uncomfortable. Mattress seemed worn down, even though the hotel was new...which is strange.
- 3/5
1. The TV never worked was advised to reset it we did that over 10 times it still never worked. 2. Seen a roach in our room. 3. Tissue and the people unable to look through the people. 4. Kids running up and down the hall for more than 20 minutes. 5. Fire alarm sounded I guess they were working on. It scared the mess out of us no message to the customers letting them know what was going on or if it was a real fire 6. Parking I think I would wanna know if I had to pay $15 a day for parking after the room is over $100 a day that is a little concerning and a shocker to most of the customers that I spoke with that were in that hotel. 7. they take way too long to refund you your deposit. 8. Garbage is always sitting in the hallway.
- 3/5
1. The TV never worked was advised to reset it we did that over 10 times it still never worked. 2. Seen a roach in our room. 3. Tissue and the people unable to look through the people. 4. Kids running up and down the hall for more than 20 minutes. 5. Fire alarm sounded I guess they were working on. It scared the mess out of us no message to the customers letting them know what was going on or if it was a real fire 6. Parking I think I would wanna know if I had to pay $15 a day for parking after the room is over $100 a day that is a little concerning and a shocker to most of the customers that I spoke with that were in that hotel. 7. they take way too long to refund you your deposit. 8. Garbage is always sitting in the hallway.
- 5/5
Very clean and friendly my only complaint is the breakfast was not good
- 5/5
Very clean and friendly my only complaint is the breakfast was not good
- 5/5
And the room was very nice and clean
- 5/5
And the room was very nice and clean
- 5/5
Nice experience
- 5/5
Nice experience
- 5/5
Fue un viaje familiar por Easter, los niños disfrutaron mucho y el desayuno les encantó.
- 5/5
Fue un viaje familiar por Easter, los niños disfrutaron mucho y el desayuno les encantó.
- 4/5
No lock on the bathroom door
- 4/5
No lock on the bathroom door
- 5/5
Beautiful facility. The front desk staff always there, they greet me when I come in and acknowledge me when I leave. All of them helpful and friendly. Housekeeping staff friendly and thorough.
- 5/5
Beautiful facility. The front desk staff always there, they greet me when I come in and acknowledge me when I leave. All of them helpful and friendly. Housekeeping staff friendly and thorough.
- 4/5
All was great, there was a spot at kitchen in the Room that shown it was not properly cleaned, which raised concern of other cleanliness in the room. Although, I so nothing visible of other concerns in the room for cleanliness.
- 4/5
All was great, there was a spot at kitchen in the Room that shown it was not properly cleaned, which raised concern of other cleanliness in the room. Although, I so nothing visible of other concerns in the room for cleanliness.
- 5/5
The staff are friendly and respectful
- 5/5
The staff are friendly and respectful
- 5/5
Parking is not free
- 5/5
Parking is not free
- 5/5
Great stay for families
- 5/5
Great stay for families
- 4/5
Clean
- 4/5
Clean
- 2/5
Paying a daily parking fee for a hotel in the suburbs is terrible, initial room had dirty kitchen appliances and utensils. Bathroom had bugs. Staff argued with me about compensation and lied to me as to their ability to provide a refund blaming the third party I booked with. Breakfast had limited variety and the eggs were always a fake looking circular patty.
- 2/5
Paying a daily parking fee for a hotel in the suburbs is terrible, initial room had dirty kitchen appliances and utensils. Bathroom had bugs. Staff argued with me about compensation and lied to me as to their ability to provide a refund blaming the third party I booked with. Breakfast had limited variety and the eggs were always a fake looking circular patty.
- 5/5
The staff was amazing! Great customer service from every end of the hotel. Remember to tip the housekeepers- they are the backbone of the hotel. I stayed at this property for 4 days & requested for our room to be cleaned when we left in the morning. By the time we came back early afternoon, everything was taken care of where I was able to have a clean room to put my babies down for a nap. Truly grateful for the staff to get everything done in a timely manner!
- 5/5
The staff was amazing! Great customer service from every end of the hotel. Remember to tip the housekeepers- they are the backbone of the hotel. I stayed at this property for 4 days & requested for our room to be cleaned when we left in the morning. By the time we came back early afternoon, everything was taken care of where I was able to have a clean room to put my babies down for a nap. Truly grateful for the staff to get everything done in a timely manner!
- 5/5
Clean, homey and convenient. Paid patkingvwas a bit off-putting.
- 5/5
Clean, homey and convenient. Paid patkingvwas a bit off-putting.
- 3/5
Stay was ok . Staff was sub. Could of been nicer
- 3/5
Stay was ok . Staff was sub. Could of been nicer
- 5/5
Very clean, new and well appointed. Full kitchenette including dishwasher. Good for extended stay or over night. Very friendly staff. Good free breakfast. Good shops and restaurants across the street but that is it for walking to something. Kind of in the middle of very spaced out buildings with dirt in between. Charge for parking. Would go again.
- 5/5
Very clean, new and well appointed. Full kitchenette including dishwasher. Good for extended stay or over night. Very friendly staff. Good free breakfast. Good shops and restaurants across the street but that is it for walking to something. Kind of in the middle of very spaced out buildings with dirt in between. Charge for parking. Would go again.
- 5/5
This Hotel is the best we’ve stayed at so far! Was a last minute find and the price was great! Check in was great , the staff was pleasant and quick. When we entered our room we were blown away! It was like a little apartment! A little kitchenette with a mini fridge, real dished , glasses, and a dishwasher . For a minute I thought I was on house hunters in Europe where they have a tiny kitchen, minus a little stove lol. The bathroom was great too, clean ! Bed and pillows were comfy and couch turned into I think a full or queen bed. Wish we were staying a few days but it was just an overnight stay. Restaurants were not even a mile away and reasonable prices. When we’re back this way in Arizona we will definitely stay here again!Breakfast was goo Belgium waffles,cereal, variety of juices oatmeal toast, coffee, scramble egg patty, sliced ham, muffins . Very impressed with this hotel, each room was identical with the kitchen suite. Will try to find same Hotel in other towns on the road.
- 5/5
This Hotel is the best we’ve stayed at so far! Was a last minute find and the price was great! Check in was great , the staff was pleasant and quick. When we entered our room we were blown away! It was like a little apartment! A little kitchenette with a mini fridge, real dished , glasses, and a dishwasher . For a minute I thought I was on house hunters in Europe where they have a tiny kitchen, minus a little stove lol. The bathroom was great too, clean ! Bed and pillows were comfy and couch turned into I think a full or queen bed. Wish we were staying a few days but it was just an overnight stay. Restaurants were not even a mile away and reasonable prices. When we’re back this way in Arizona we will definitely stay here again!Breakfast was goo Belgium waffles,cereal, variety of juices oatmeal toast, coffee, scramble egg patty, sliced ham, muffins . Very impressed with this hotel, each room was identical with the kitchen suite. Will try to find same Hotel in other towns on the road.
- 4/5
Will not visit in the future
- 4/5
Will not visit in the future
- 5/5
X
- 5/5
X
- 5/5
Easy access to freeways, shopping and resturants in the Chandler, Gilbert, and Queen Creek communities. Used this property 4 times in the past few years. Always clean, great employees, good price/ value- love the suites and mini kitchens.
- 5/5
Easy access to freeways, shopping and resturants in the Chandler, Gilbert, and Queen Creek communities. Used this property 4 times in the past few years. Always clean, great employees, good price/ value- love the suites and mini kitchens.
- 3/5
...
- 3/5
...
- 4/5
Breakfast could be upgraded.
- 5/5
Comfortable hotel suite that worked well for our week long stay in the area including visiting family, hiking and other sight seeing
- 5/5
Comfortable hotel suite that worked well for our week long stay in the area including visiting family, hiking and other sight seeing
- 5/5
The property and the room was very clean and inviting. The front desk staff and housekeepers were also very nice. For a property that is over 7yrs old, it has been well kept. Breakfast was also good and there was a nice variety of choices.
- 4/5
Great location, newer hotel. Didn’t know they charged for parking until I checked in. First time I’ve ever been charged as such for staying at a Home2 - especially a property located in a suburb. Probably will cause me not to consider staying at this property again. Most other similar chain properties don’t nickel and dime their customers - also stayed at the Wyndham near the airport and they didn’t charge for parking.
- 3.5/5
Good location, quiet room. Love the layout of the room. Great use of space. Comfortable bed. Sink was clogged and there was no soap in the shower (container was empty), nor at the sink.
- 5/5
Clean and well maintained. Everyone around Chandler was so polite and friendly.
- 5/5
Clean and well maintained. Everyone around Chandler was so polite and friendly.
- 3.5/5
Staff friendless The fact that now they charge for parking when we pai close to $300 for a night automatically the parking is included not good it's an open parking and idea will be that parking should be with # if you've múltiples car for a room then the multiple car should pay parking me thinking ? ? but honestly I didn't like that at all..... breakfast it had a good verity before now it doesn't I remember the breakfast bowls and now it gone sadly paying higher prices for low quality and before they had body lotion and now nothing.....
- 5/5
Spacious. Clean. Good location.
- 5/5
Spacious. Clean. Good location.
- 4/5
Staff was very friendly.
- 4/5
Staff was very friendly.
- 5/5
Staff was excellent...Did not understand parking charges presented as an extra.
- 5/5
Staff was excellent...Did not understand parking charges presented as an extra.
- 3/5
There were a few problems during my two day stay. First the wall control did not respond and the front desk person had to come up and figure it out. Then the coffee maker did not work but they brought me a new one. The last issue was strange. The water temp in the shower kept cycling from hot to cold all by it's self.
- 3/5
There were a few problems during my two day stay. First the wall control did not respond and the front desk person had to come up and figure it out. Then the coffee maker did not work but they brought me a new one. The last issue was strange. The water temp in the shower kept cycling from hot to cold all by it's self.
- 4/5
Quiet, huge rooms, nice continental breakfast, cozy. The one thing I didn't expect was having to pay $15 per night for parking only via a QR code when I checked in. I probably won't be back because of it.
- 4/5
Quiet, huge rooms, nice continental breakfast, cozy. The one thing I didn't expect was having to pay $15 per night for parking only via a QR code when I checked in. I probably won't be back because of it.
- 3/5
What we did not expect however was that we were asked to pay $15 per night to park in an unrestricted lot in the middle of nowhere in Chandler AZ where there was no shortage of parking spaces and no reasonable person would arrive at this hotel via ride-share. The company "providing" this "service" was PMC. The "service" was announced only by a sign at the door with a QR code. The charge for parking was not disclosed on the hotels.com website nor on the hilton-hosted website for the hotel itself. We elected not to pay the "parking charge", since it was not disclosed anywhere in the rate prior to our arrival, and there were no consequences for us not paying. However there was a consequence for Hilton in that our esteem for the Hilton brand has fallen dramatically due to being confronted by this gratuitous money grab when we checked into the hotel in the evening weary after travelling all day. I understand that many hotels are doing this now. Hilton has an opportunity to be a "market leader" by stopping this kind of surprise BS and instead honestly advertising their rates and services.
- 3/5
What we did not expect however was that we were asked to pay $15 per night to park in an unrestricted lot in the middle of nowhere in Chandler AZ where there was no shortage of parking spaces and no reasonable person would arrive at this hotel via ride-share. The company "providing" this "service" was PMC. The "service" was announced only by a sign at the door with a QR code. The charge for parking was not disclosed on the hotels.com website nor on the hilton-hosted website for the hotel itself. We elected not to pay the "parking charge", since it was not disclosed anywhere in the rate prior to our arrival, and there were no consequences for us not paying. However there was a consequence for Hilton in that our esteem for the Hilton brand has fallen dramatically due to being confronted by this gratuitous money grab when we checked into the hotel in the evening weary after travelling all day. I understand that many hotels are doing this now. Hilton has an opportunity to be a "market leader" by stopping this kind of surprise BS and instead honestly advertising their rates and services.
- 5/5
Spacious and clean
- 5/5
Spacious and clean
- 5/5
Nice property and staff. Breakfast was a little sparse. Charging for parking was a significant negative.
- 5/5
This is a super-clean, comfortable hotel to stay at.
- 5/5
This is a super-clean, comfortable hotel to stay at.
- 1/5
Pretty horrible. You guys need to make the fine print a little more clear. I would have never booked at this location if I knew that they charged for parking and internet. Not a great experience. The hotel was also not very clean.
- 1/5
Pretty horrible. You guys need to make the fine print a little more clear. I would have never booked at this location if I knew that they charged for parking and internet. Not a great experience. The hotel was also not very clean.
- 5/5
Staff was great!!
- 5/5
Staff was great!!
- 5/5
everything 15 minutes a way or less.
- 5/5
everything 15 minutes a way or less.
- 1.5/5
Have always enjoyed staying here but will be our last. We have stayed at this hotel plenty of times so we were disappointed to find out that they now charge for parking. Won’t be back! Too many other properties to choose from. Seems like we’re being nickel and dimed and not getting anything extra for it!!
- 3.5/5
The breakfast was adequate. Very routine. I did like the cleanliness of the entire hotel Ice maker on 4th floor didn’t work our entire 4 night stay. Only one of the two elevators were operational. Paying to park???? What’s up with that. Ridiculous. Parking should be included. Not a surprise when I arrive!
- 5/5
Our stay was very comfortable, with a cozy room and relaxing atmosphere. The friendly staff made it even better, and I had a great conversation with them. A pleasant experience overall!
- 5/5
Our stay was very comfortable, with a cozy room and relaxing atmosphere. The friendly staff made it even better, and I had a great conversation with them. A pleasant experience overall!
- 4/5
Clean facility, friendly staff.
- 4/5
Clean facility, friendly staff.
- 3/5
For me that was the issue with the hotel they don’t have enough personal to clean all the rooms And they charge for the parking lot
- 3/5
For me that was the issue with the hotel they don’t have enough personal to clean all the rooms And they charge for the parking lot
- 4/5
Check ins/outs and purchasing snacks are at the same counter. So you have to wait in a long line just to get a soda.
- 4/5
Check ins/outs and purchasing snacks are at the same counter. So you have to wait in a long line just to get a soda.
- 5/5
Everything was great. One exception. If you want a snack or drink, you have to wait in a long line. Check ins/outs and purchasing snacks are done at the same counter.
- 5/5
Everything was great. One exception. If you want a snack or drink, you have to wait in a long line. Check ins/outs and purchasing snacks are done at the same counter.
- 5/5
Beautiful open area and a great place
- 5/5
Beautiful open area and a great place
- 5/5
Staff was very attentive and friendly. Hotel was clean. I would definitely stay again.
- 5/5
Staff was very attentive and friendly. Hotel was clean. I would definitely stay again.
- 5/5
Joe was friendly and helpful. Enjoyed our stay!
- 5/5
Joe was friendly and helpful. Enjoyed our stay!
- 3/5
Restaurants across the street was great and walkable. Big fridge in the room and beds were comfortable. Staff was a little slow and coffee was awful. Pay for parking?? That was ridiculous.
- 3/5
Restaurants across the street was great and walkable. Big fridge in the room and beds were comfortable. Staff was a little slow and coffee was awful. Pay for parking?? That was ridiculous.
- 5/5
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- 5/5
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- 3/5
No real complaints about the room, it was clean and in good condition. However, the laundry room was closed and there was some renovating going on so everything smelled like carpet glue. What I did not like is parking is nearly $20 a day for a suburban hotel on the very outskirts of town - that's just price gauging.
- 3/5
No real complaints about the room, it was clean and in good condition. However, the laundry room was closed and there was some renovating going on so everything smelled like carpet glue. What I did not like is parking is nearly $20 a day for a suburban hotel on the very outskirts of town - that's just price gauging.
- 5/5
Patrick and crew great. They fix the phones but other that than they really try to accommodate and think of everything.
- 5/5
Patrick and crew great. They fix the phones but other that than they really try to accommodate and think of everything.
- 5/5
Property is very nice for the price. Breakfast was simple, but good. Property is fairly isolated
- 5/5
Property is very nice for the price. Breakfast was simple, but good. Property is fairly isolated
- 1/5
So, you feel like staying in your home and pay for that. That's amazing, isn't it?
- 1/5
So, you feel like staying in your home and pay for that. That's amazing, isn't it?
- 5/5
Modern style and clean environment
- 5/5
Clean quiet safe - no room service on second day
- 4/5
Staff was very helpful
- 5/5
We stay at the Home2 as often as we can. The service is great, the rooms are clean/modern and it’s on the quieter side of town. Have stayed here many times and will continue to stay here when we come into town.
- 4/5
Great for business travel extended, or need for eat in comfort.
- 5/5
The Location was beautiful
- 5/5
The staff is great the gentleman at the check was so helpful and friendly. The breakfast was better than most hotels that include free breakfast.
- 5/5
Our stay was great. It was family friendly and the staff were very helpful and nice.
- 5/5
Front desk was real nice at check in and gym was clean and equipped with towels. Kitchen in room was clean and sufficient towels and soap. Parking was easy and location was convenient.
- 5/5
- 5/5
Easy parking and close to many venues Will return
- 3/5
Very large room and very spacious. We liked it. They need to work on breakfast offering.
- 4/5
Great stay. Front desk was wonderful. Housekeeping was disappointing. Supposed to clean rooms every other day but never did. Went 4 days until I said something.
- 5/5
The room and staff were Awesome. That was one of the most spacious and accomadating rooms my family has ever stayed in, with the nicest and most welcoming staff. Couldn't have picked a better place to stay for first trip to Arizona. The only negative on the whole trip was the bed. To have a bed like that in such an amazing room was a little disappointing.
- 5/5
First time staying in Arizona was very pleasant ☺️
- 4/5
Very convenient. Need bigger blankets and more pillows but I would certainly stay again.
- 3/5
We was bombarded by emails to check in a head of time to skip face to face check in. But I am handicapped and often checking in on a computer or mobile device dont see that and gives us a room I did not reserve. The girl with color hair seemed to be bothered she had to check us in. I know hotels cant control guest but the fire pit in front had guys loudly having a conversation the little league kids did not need to hear. We rushed to get our luggage so my daughter did not have to hear this loud conversation. The hotel decor seemed cluttered and messy. With many long term-live in guest. We got to our room where there was used soap in the bath tub and the drain was sitting on a shelf dirty, the curtain did not close, no bedding for the pull out, no clean soap bars, black streaks on the ceiling and the carpet was dirty with stains. We talked to the front desk they said someone would be up at 9 am to fix things and that never happned. The girl also told us to fix our own drain. Read well because this place says once booked you can not change reservations including if you buy the insurance off Expedia. Thank goodness we were only there 2 nights and the Marriott was booked up. The breakfast was oatmeal with toppings, some bread items, yogert, oranges and warmed up pre-made preservative laden sasuage egg sandwich or a egg and potato bowl or an egg white frozen omelet. We asked the front desk for local activitys he gave us a paper of costly non family activities in the area.
- 5/5
Very clean, quick check in, quiet, very friendly
- 5/5
Other than ice machines not working, it was very nice.