Hampton Inn Phoenix/Chandler
About Hampton Inn Phoenix/Chandler
Hampton Inn Phoenix-Chandler is located in Chandler, within 15 miles of Phoenix Convention Center and 15 miles of Copper Square. This 3-star hotel offers free WiFi. The hotel features an outdoor swimming pool, hot tub and a 24-hour front desk. Guests at the hotel can enjoy a buffet breakfast. Sea Life Arizona is 6 miles from Hampton Inn Phoenix-Chandler, while Hall of Flame Firefighting Museum is 11 miles away. Phoenix Sky Harbor International Airport is 10 miles from the property.
Amenities
- On-site parking
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Café / coffee shop
- Business center
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Luggage storage
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
Guests generally have a positive experience at the hotel, appreciating the cleanliness and comfort of the rooms, as well as the friendly and helpful staff. However, there are recurring issues with breakfast quality and variety, and some guests have experienced maintenance problems in their rooms.
- Clean and comfortable rooms
- Friendly and helpful staff
- Mediocre breakfast quality and variety
- Maintenance issues in some rooms
- 3.5/5
It was a good stay The hallway and elevators were hot...no A/C
- 5/5
Room clean and cool. The breakfast was delicious and coffee was good. Places were easy to get to for eating
- 2/5
Not much its sad that hampton has gone down hill in the last few yrs it just seems run down like the carpet looks really worn the place just looks old The air conditioner was so noisy it was hard to sleep also were old school and the TV was hard to figure out not to mention the batteries were dead in the remote..
- 5/5
Exceptional
- 3/5
The property was a little dated and in need of some improvements, the person at check in was less than friendly and the area did not seem all that safe.
- 5/5
Exceptional
- 4/5
I just spend 12 days there. Perfect location for highway access and restaurants, fair price, decent hot breakfast, room serviced every other day, large bathroom, comfy bed. Only 3 things bothered me: 1) not really any cold water - went from warm to boiling hot. 2) The A/C would freeze the area around the A/C in 30 seconds, and stay off for 5 minutes. And lastly 3) the A/C was loud and blowing directly on the desk I was sitting at most evenings. Not enough to complain about, but worth noting.
- 5/5
This hotel was very clean, the staff was very friendly & helpful, the breakfast was wonderful with so many options, and it was very centrally located with many shopping & dining options right there. I always enjoy Phoenix & will very likely return to this hotel. Thanks for a great stay!
- 2/5
Breakfast and coffee was good, Location was great Pool was
- 2/5
Breakfast and coffee was good, Location was great Pool was
- 3/5
READ THE FINE PRINT. YOU GET SCREWED $15/DAY TO PARK.
- 5/5
Exceptional
- 5/5
Nice
- 5/5
Room was clean, it was clearly remodeled complete with new furniture. Previous review stated the noise from the remodel was a thumbs down but we got the completed version. We selected the room with sofa bed but we didn't open it to be able to review. Room was on the smaller size but we expected that per previous reviews that is why we selected the room with extra space. Breakfast was great, pool was clean, lots of kids and adults using it in the May heat. Location was safe and near restaurants and shops, reasonably priced. Would definitely stay here again. We came in about midnight from out of state parking lot was small and full. We realize the location may not allow for more space but we did find parking near the rear entrance. Area is safe and also we were tired from driving so this perspective is from a weary traveler.
- 5/5
Would definitely stay here again. We came in about midnight from out of state parking lot was small and full. We realize the location may not allow for more space but we did find parking near the rear entrance. Area is safe and also we were tired from driving so this perspective is from a weary traveler.
- 5/5
Excellent!
- 4/5
None clean an good breakfast
- 4/5
Location Old and dirty
- 4/5
Location Old and dirty
- 4/5
The pool was unusually dirty, all debris caught on to our hair. The room doors and door handles could use a wipe down and the carpet could use a shampoo.
- 4/5
The pool was unusually dirty, all debris caught on to our hair. The room doors and door handles could use a wipe down and the carpet could use a shampoo.
- 5/5
Everything Nothing
- 4.5/5
Great staff
- 4.5/5
Great staff
- 4/5
Very good
- 4/5
Room was clean .. staff was very friendly
- 4/5
Room was spacious and had a microwave and fridge. Staff was friendly The room was dark. Also, they didn’t keep breakfast food stocked and there wasn’t as much of a selection that I’ve come to expect from Hampton Inn
- 4/5
Room was spacious and had a microwave and fridge. Staff was friendly The room was dark. Also, they didn’t keep breakfast food stocked and there wasn’t as much of a selection that I’ve come to expect from Hampton Inn
- 3/5
Room 606.. the water drained very slow out of the sink. The shower diverted was hard to torn & when water was coming out of the shower head it was also coming out of the tub filler. I have stayed in other Hampton inns . The bed was ok but pretty stiff. It needs a softer topper
- 4.5/5
Superb
- 4/5
Had problems that the hot tub not be that hot and towels where left around by the people that left shortly after we got there. But that part is not the hotels fault it was the guest.
- 3/5
Bathroom had hair all over in the shower and it was slippery. Also, the change over to large screwed to the wall soap and shampoo bottles must be checked there was no shampoo and no soap. Bed was just average for comfortability. Staff was super nice and helpful.
- 4/5
Clean and cozy
- 4.5/5
Superb
- 5/5
Gym good Nice outside pool Good breakfast Nice area.
- 5/5
Super location and great staff. Luxury at an affordable price. Everything super clean.
- 5/5
Clean room. Nice staff
- 4/5
Very good
- 4.5/5
Superb
- 5/5
Great breakfast
- 3/5
Only hotel I have ever stayed at that did not have a sheet on the bed. Just fitted sheet and comforter, no flat sheet. Also toilet was loose and rocked side to side
- 2/5
Disappointing
- 4/5
Staff was excellent, ac unit in room
- 5/5
.
- 5/5
Quietness .
- 3/5
Room was clean but the king bed was very hard and uncomfortable. It did not have beside tables and lamps on both sides of the bed, which was very inconvenient.
- 5/5
Yes
- 2/5
We did not get the room type that we booked. Hotel claimed to have different room (double) on record whereas my confirmation from expedia showed king room - so not really sure who was to blame on this one, but would have been nice to know in advance if King room wasn't going to be available. The 2 double beds were of different height in the room which was weird. Dried blood stains on the underside of bedspread. Look for a different hotel ....
- 3/5
Expect more from a Hampton...
- 3/5
Expect more from a Hampton Inn. This location seemed old and in need of updating
- 5/5
We were traveling with our service dog and they were very accommodating
- 2/5
gross and old… rundown, toilet wasn’t properly secured to the floor, shower enclosure had broken pieces, no bath, smelled, just antiquated and nasty. It should be a motel instead. Other Hampton Inns in the same city aren’t nearly as gross.
- 4/5
Very good
- 5/5
Questions were all answered and made it easy
- 5/5
Carlos at the front desk went out of his way to help us. Even though the hotel was sold out due to spring break and several tournaments in town, he took the time to accommodate us and make sure we had a place to stay. His kindness, patience, and willingness to help completely turned our night (morning) around. Thank you, Carlos, for going above and beyond—we truly appreciated it. Excellent Breakfast⭐️ Friendly Staff ⭐️ Clean and well maintained ⭐️
- 5/5
Nice quiet stay
- 3/5
I arrived around 9 am for breakfast, the dining room was not packed with people, no scrambled eggs and no cream cheese for bagels. Breakfast staff said it would take 45 minutes for the eggs to bake and maybe the cream cheese will arrived on the truck the next day. IMO This was poor planning on the kitchen mgt. It is Spring Training, there was a car race nearby, so they should have been better prepared.
- 4/5
Room was clean, the area was quiet and well lit. Was unaware they charge for parking. We had a 2 night stay. Was disappointed that the room was not serviced in between the stay. Either a larger trash bin or a second one would be helpful as our trash was overflowing by the end of the stay. Other than that we enjoyed our stay, the breakfast bar was enjoyable as well.
- 5/5
Property was clean and safe
- 2.5/5
The price expected a lot more
- 1/5
Breakfast was good. Room wasn’t great at all for $250.00 night. Bathroom door was broken. Toilet wasn’t working properly Beds were wore out and uncomfortable
- 5/5
Clean and spacious room, and a great breakfast!!
- 5/5
Clean and spacious room, and a great breakfast!!
- 4/5
Was clean. Appeared old.
- 4/5
Was clean. Appeared old.
- 5/5
Loved the wonderful breakfast with all the choices. Not happy with the daily parking charge of $13.43. It was not disclosed online when we book our reservation nor was it told to us when we checked in. ?♀️? Probably won’t be back because of the parking charges. They didn’t even ask if we had a car.
- 5/5
All thee above!
- 5/5
All thee above!
- 4.5/5
Room lighting
- 5/5
Clean … quiet … comfortable
- 2/5
ILL NEVER STAY AT THIS PLACE AGAIN.
- 1/5
The first room had no bedding so they switched us rooms, that room had snot all over the blankets, only two outlets worked, hooks falling off the wall, toilet flusher was broken, the bathroom door wouldn’t shut properly and the fridge was discussing! I will never stay here again!
- 1/5
The first room had no bedding so they switched us rooms, that room had snot all over the blankets, only two outlets worked, hooks falling off the wall, toilet flusher was broken, the bathroom door wouldn’t shut properly and the fridge was discussing! I will never stay here again!
- 5/5
Clean and comfortable hotel
- 5/5
Clean and comfortable hotel
- 4/5
Checkin was fast and efficient. Room was clean. Beds were comfortable. Please bring back luggage racks...2 guests in a double room have more than 1 bag. Amenities were good. Soap was empty.
- 4/5
Checkin was fast and efficient. Room was clean. Beds were comfortable. Please bring back luggage racks...2 guests in a double room have more than 1 bag. Amenities were good. Soap was empty.
- 3/5
Also one bed was not in very good condition Everything else was good Check in and check out very fast and easy Good staff
- 3/5
Also one bed was not in very good condition Everything else was good Check in and check out very fast and easy Good staff
- 2/5
Room was neglected. Front desk staff provided poor service.
- 2/5
Room was neglected. Front desk staff provided poor service.
- 5/5
The front desk staff were friendly, and the room was great. The only downside was that we ate breakfast later and several items offered were not replenished.
- 5/5
The front desk staff were friendly, and the room was great. The only downside was that we ate breakfast later and several items offered were not replenished.
- 5/5
The staff was courteous, friendly, and helpful.
- 5/5
The staff was courteous, friendly, and helpful.
- 4/5
We always love staying at Hampton inn. The breakfast was very good. Pool/hottub was relaxing. The only reason i didn't give 5 star was the pillows. I used 3 and they are just too mushy. I like a pillow with some firm to them. The ones they have just collapsed. Other then that, the staff was great and we enjoyed pur stay.
- 4/5
We always love staying at Hampton inn. The breakfast was very good. Pool/hottub was relaxing. The only reason i didn't give 5 star was the pillows. I used 3 and they are just too mushy. I like a pillow with some firm to them. The ones they have just collapsed. Other then that, the staff was great and we enjoyed pur stay.
- 1/5
The staff didn't arree's
- 1/5
The staff didn't arree's
- 3/5
The hot tub was a nice treat however the beds and pillows had to be the most uncomfortable stay of my life unfortunately.
- 3/5
The hot tub was a nice treat however the beds and pillows had to be the most uncomfortable stay of my life unfortunately.
- 5/5
Yes
- 5/5
Yes
- 5/5
The room was super clean
- 5/5
The room was super clean
- 5/5
I liked the size of the bathroom and the room. The doors to the room stays open although it looks closed until you close it with full force.
- 3/5
Mucho polvo y mal holor no tiene ventilacion.
- 3/5
Mucho polvo y mal holor no tiene ventilacion.
- 5/5
The room was very clean, and the customer service was amazing
- 5/5
The room was very clean, and the customer service was amazing
- 5/5
Didn't go to the hot tub and only had a cup of coffee and a scone
- 5/5
Didn't go to the hot tub and only had a cup of coffee and a scone
- 5/5
The location of the facility was central to business area .The breakfast also was of good quality . Nothing .Everything went well
- 4/5
yes
- 4/5
yes
- 2/5
Our room felt dirty even after being cleaned and there was a large stain on the chair in the room.
- 2/5
Our room felt dirty even after being cleaned and there was a large stain on the chair in the room.
- 5/5
Friendly staff
- 5/5
Friendly staff
- 5/5
. Great setup
- 5/5
. Great setup
- 5/5
Nos encantó
- 5/5
Nos encantó
- 5/5
Staff was welcoming and helpful. made my stay pleasant. Thank you
- 5/5
Staff was welcoming and helpful. made my stay pleasant. Thank you
- 5/5
The service was wonderful. We were greeted and made to feel welcome each time we came into the hotel. Breakfast was awesome, each day a different style of eggs, meat, and potatoes. My kids LOVED the waffles and had one each morning. The only thing that we thought was not up to snuff was that one of our beds was not right on the frame or something and flipped when the weight changed.
- 5/5
The service was wonderful. We were greeted and made to feel welcome each time we came into the hotel. Breakfast was awesome, each day a different style of eggs, meat, and potatoes. My kids LOVED the waffles and had one each morning. The only thing that we thought was not up to snuff was that one of our beds was not right on the frame or something and flipped when the weight changed.
- 5/5
Staff was friendly! Room was spotless!
- 5/5
Staff was friendly! Room was spotless!
- 4/5
Great staff, very clean, good breakfast.
- 4/5
Great staff, very clean, good breakfast.
- 5/5
everything
- 5/5
everything
- 4/5
Friendly staff
- 4/5
Friendly staff
- 5/5
Nice place, very comfortable.
- 5/5
Nice place, very comfortable.
- 2/5
The room was a handicap room. Not as clean as it was, had to pay for parking which was not disclosed. Stains on the comforter.
- 2/5
The room was a handicap room. Not as clean as it was, had to pay for parking which was not disclosed. Stains on the comforter.
- 3/5
Very low water pressure from shower
- 3/5
Very low water pressure from shower
- 3/5
The mattress had stains all over it. You could tell it had been cleaned but sleeping on someone else’s yuck isn’t my idea of pleasant. My daughter’s room had a leak from the unit above and was initially told they would give some extra towels, even though water was leaking through the light fixture. She was eventually able to move, but the initial customer service was very poor.
- 3/5
The mattress had stains all over it. You could tell it had been cleaned but sleeping on someone else’s yuck isn’t my idea of pleasant. My daughter’s room had a leak from the unit above and was initially told they would give some extra towels, even though water was leaking through the light fixture. She was eventually able to move, but the initial customer service was very poor.
- 5/5
Felt safe and enjoyed the hot tub, the customer service reps were very friendly.
- 5/5
Felt safe and enjoyed the hot tub, the customer service reps were very friendly.
- 5/5
The breakfast was delicious, the service was on point.
- 5/5
The breakfast was delicious, the service was on point.
- 5/5
Room was clean
- 5/5
Room was clean
- 2/5
The door to my room sticks open. That is the way I found it when checking into my room. That was very creepy and worrisome. The air conditioners in the room are very loud.
- 2/5
The door to my room sticks open. That is the way I found it when checking into my room. That was very creepy and worrisome. The air conditioners in the room are very loud.
- 3/5
The room was nice, however the air conditioning was loud and the blind for the window was not good at all. Bright light from the parking lot interrupted my sleep many times. You should have black out curtains so that the light doesn’t keep people awake. Also down in the snack and personal essential area the person care area drawers were half empty. Not many choices and I needed some Tylenol. Would have bought some but all you had was pepto and midol. And then silly things like a facial mask etc. Having some regular pain relievers would be helpful. You staff was very friendly and kind and helpful. I very much appreciated them!
- 3/5
The room was nice, however the air conditioning was loud and the blind for the window was not good at all. Bright light from the parking lot interrupted my sleep many times. You should have black out curtains so that the light doesn’t keep people awake. Also down in the snack and personal essential area the person care area drawers were half empty. Not many choices and I needed some Tylenol. Would have bought some but all you had was pepto and midol. And then silly things like a facial mask etc. Having some regular pain relievers would be helpful. You staff was very friendly and kind and helpful. I very much appreciated them!
- 2/5
The pool was not working, tv remote was missing, bathroom sink would not drain, and the bed comforter was dirty. I ended cancelling my second return on Oct 26 because of the poor conditions. I would not stay here again.
- 2/5
The pool was not working, tv remote was missing, bathroom sink would not drain, and the bed comforter was dirty. I ended cancelling my second return on Oct 26 because of the poor conditions. I would not stay here again.
- 1/5
The rooms blind was broken and wouldnt go down . The property charged 15.00 a nite to park.ridiculous.The breakfast was super crowded n sub par the 1st day. The 2nd day was just awful.cheap frozen pizza for breakfast? Nope.The room toliet was broken and the water was turned off .We will not reserve this property agian.Terrible.
- 1/5
The rooms blind was broken and wouldnt go down . The property charged 15.00 a nite to park.ridiculous.The breakfast was super crowded n sub par the 1st day. The 2nd day was just awful.cheap frozen pizza for breakfast? Nope.The room toliet was broken and the water was turned off .We will not reserve this property agian.Terrible.
- 2/5
Arrived a little after 6 pm and found our king bed room was not available despite having paid for in advance. I was informed housekeeping was behind schedule; although this was not good, the problem was with the front desk person’s attitude. She
- 2/5
Arrived a little after 6 pm and found our king bed room was not available despite having paid for in advance. I was informed housekeeping was behind schedule; although this was not good, the problem was with the front desk person’s attitude. She
- 5/5
It was a nice clean and relaxing place for me to stay for the night I was in the area. Staff was friendly and respectful
- 5/5
It was a nice clean and relaxing place for me to stay for the night I was in the area. Staff was friendly and respectful
- 5/5
Our room was terrific.. clean , roomy, hot shower, room temperature was easily adjustable, comfy pillows
- 5/5
Our room was terrific.. clean , roomy, hot shower, room temperature was easily adjustable, comfy pillows
- 3/5
A
- 3/5
A
- 3/5
Friendly staff, clean room.
- 3/5
Friendly staff, clean room.
- 4/5
Good value for the money. The property needs some care; it looks tired. Staff is excellent, friendly and helpful.
- 4/5
Good value for the money. The property needs some care; it looks tired. Staff is excellent, friendly and helpful.
- 4/5
Reasonably priced for the Chandler area.
- 4/5
Reasonably priced for the Chandler area.
- 4/5
Easy check-in. Overall, room fine, clean. Bulb burned out by the bed, poor room lighting. WD40 the bathroom door as it squeaks loudly. Also, the main door does not shut completely, but stops just short of closing. Had to check and push shut to ensure safety.
- 4/5
Easy check-in. Overall, room fine, clean. Bulb burned out by the bed, poor room lighting. WD40 the bathroom door as it squeaks loudly. Also, the main door does not shut completely, but stops just short of closing. Had to check and push shut to ensure safety.
- 2/5
When we initially arrived to our room, there was a large stain on the floor. The blinds did not work and we were able to have someone that evening come and fix them. The building engineer then came the next day and said that he fixed the blinds, but when we went to use them at night, they still were not fixed and all fell apart. The bed itself was too small for its frame and as a result had a skirt underneath it to hide this which I then stubbed my toe on which resulted in me having a limp for the remainder of my trip even up until now 2 weeks later. We were planning to stay multiple nights at this hotel, but after seeing the condition of our room, we ended our stay and got our relatives who were also planning to come in later that week to also cancel. This is the worst Hampton inn I’ve ever been to and the worst hotel I’ve stayed at this year. I would not recommend this to anyone.
- 2/5
When we initially arrived to our room, there was a large stain on the floor. The blinds did not work and we were able to have someone that evening come and fix them. The building engineer then came the next day and said that he fixed the blinds, but when we went to use them at night, they still were not fixed and all fell apart. The bed itself was too small for its frame and as a result had a skirt underneath it to hide this which I then stubbed my toe on which resulted in me having a limp for the remainder of my trip even up until now 2 weeks later. We were planning to stay multiple nights at this hotel, but after seeing the condition of our room, we ended our stay and got our relatives who were also planning to come in later that week to also cancel. This is the worst Hampton inn I’ve ever been to and the worst hotel I’ve stayed at this year. I would not recommend this to anyone.
- 5/5
Some updates needed in the room and bathroom. Excellent breakfast with lots of items cold and hot, very nice staff the whole visit. Lots of close eating and shopping. Great stay
- 5/5
Some updates needed in the room and bathroom. Excellent breakfast with lots of items cold and hot, very nice staff the whole visit. Lots of close eating and shopping. Great stay
- 5/5
At 0530 this morning I realized that my charger wasn’t working so I went to the front desk, and the gentleman working was looking for a cord that was compatible to my phone. He searched multiple areas but was unsuccessful. He then suggested that I go to the Circle K across the street, success. I appreciate that type of customer service, he went above and beyond.
- 5/5
At 0530 this morning I realized that my charger wasn’t working so I went to the front desk, and the gentleman working was looking for a cord that was compatible to my phone. He searched multiple areas but was unsuccessful. He then suggested that I go to the Circle K across the street, success. I appreciate that type of customer service, he went above and beyond.
- 3.5/5
Dated
- 5/5
Great place to stay with great access to shopping and food!
- 5/5
Great place to stay with great access to shopping and food!
- 5/5
Good place to stay
- 5/5
Good place to stay
- 5/5
Nice staff and a convivence location.
- 5/5
Nice staff and a convivence location.
- 3/5
One of the better hotel breakfast. Staff really courteous. Buttons didn't work too well in the elevators. Cabinet broken where the fridge is.
- 3/5
One of the better hotel breakfast. Staff really courteous. Buttons didn't work too well in the elevators. Cabinet broken where the fridge is.
- 5/5
Staff was excellent, room was clean, spacious, quiet, and comfortable. The whole lobby and dining area were clean and organized.
- 5/5
Staff was excellent, room was clean, spacious, quiet, and comfortable. The whole lobby and dining area were clean and organized.
- 4/5
Friendly and helpful staff
- 4/5
Friendly and helpful staff
- 5/5
Everything was great!
- 5/5
Everything was great!
- 4.5/5
Carpets and elevevators needs cleaning. Room was dusty.
- 3/5
The room carpet is badly stained, the bathtub had a dirty rag in it. Over all the room was pretty dated but the rest of the hotel was nice.
- 3/5
The room carpet is badly stained, the bathtub had a dirty rag in it. Over all the room was pretty dated but the rest of the hotel was nice.
- 5/5
no
- 4/5
Overall, good stay. We were on the third floor and the elevator button didn't work to go down only to go up
- 4/5
Overall, good stay. We were on the third floor and the elevator button didn't work to go down only to go up
- 2/5
Customer service was not good
- 2/5
Customer service was not good
- 5/5
Very clean and tidy
- 5/5
Very clean and tidy
- 5/5
They can add bacon on the breakfast but everything was great
- 5/5
They can add bacon on the breakfast but everything was great
- 5/5
I really liked the breakfast in the morning.
- 5/5
Very professional and courteous customer service! Have stayed here multiple times!
- 5/5
Very professional and courteous customer service! Have stayed here multiple times!
- 3/5
The common areas and parking lot was very unkept. Lots of trash outside and trash and VERY dirty floors in the halls and elevator. No A/C in the elevator
- 1/5
I am a frequent customer of this hotel. They recently started charging an undisclosed $15 per night for parking fee. Will not stay at any Hampton Inn property again until this shady practice is discontinued.
- 1/5
I am a frequent customer of this hotel. They recently started charging an undisclosed $15 per night for parking fee. Will not stay at any Hampton Inn property again until this shady practice is discontinued.
- 5/5
The room was very clean and workout room was nice and cool. Easy parking too. Thanks.
- 5/5
The room was very clean and workout room was nice and cool. Easy parking too. Thanks.
- 4/5
Our first room the fridge didn’t work! The bathroom shower had standing water. Our second room the air didn’t work it was 82 degrees in there. The 3rd room was better but had short hai
- 4/5
Our first room the fridge didn’t work! The bathroom shower had standing water. Our second room the air didn’t work it was 82 degrees in there. The 3rd room was better but had short hai
- 4/5
The room was clean and xomfortable. The pillows were lumpy. I wish I had brought my own. The hotel is doing l.renovatiins which always lends to daytime noise.
- 3/5
The hotel room was dirty with rust in the shower base. The check-in/checkout policy wasn’t flexible. Limited food options were available at the morning breakfast
- 3.5/5
The location is great, Dennys is across the street, and a short uber ride to wild horse pass casino. Spa could use some service,
- 4/5
Front desk staff was great. Property is currently under renovations and working on the bathtubs. Do not walk around barefoot in the room or bathroom as the floors are filthy and don't get cleaned. I always bring sandals for in door walking but my little ones wouldn't leave their shoes or socks on and their feet were black with filth. We needed a room for the night and it was convenient.
- 4/5
Front desk staff was great. Property is currently under renovations and working on the bathtubs. Do not walk around barefoot in the room or bathroom as the floors are filthy and don't get cleaned. I always bring sandals for in door walking but my little ones wouldn't leave their shoes or socks on and their feet were black with filth. We needed a room for the night and it was convenient.
- 4/5
It was nice but had to pay for parking, On the outskirts of Phoenix really 🙄🙄😡😡
- 4/5
It was nice but had to pay for parking, On the outskirts of Phoenix really 🙄🙄😡😡
- 4/5
Very clean and great location
- 4/5
Very clean and great location
- 5/5
The stay was excellent
- 4/5
The elevators l, call button wasn't working 100% of the time hailing the lift.
- 5/5
We was y the pool side looking down and the staff were awesomel.
- 2/5
Sink was very dirty with debris. The bed was hard and very uncomfortable.
- 2/5
Sink was very dirty with debris. The bed was hard and very uncomfortable.
- 2/5
The down button on third floor elevator won't allow u to push down. So u have to go up to go down. Trash bags put by third floor ice machine.
- 2/5
The down button on third floor elevator won't allow u to push down. So u have to go up to go down. Trash bags put by third floor ice machine.
- 3/5
Every night and morning they leave big trash bags by 3rd floor ice machine and its not appealing. Also when they made up room never dumped trash in room.
- 3/5
Every night and morning they leave big trash bags by 3rd floor ice machine and its not appealing. Also when they made up room never dumped trash in room.
- 5/5
Friendly staff. Quiet. Breakfast every day. Nice pool. Only thing negative I have to say is it needs a laundry onsite
- 5/5
Friendly staff. Quiet. Breakfast every day. Nice pool. Only thing negative I have to say is it needs a laundry onsite
- 2/5
The A/C would not cool the room! Woke up hot! Room was clean.
- 2/5
The A/C would not cool the room! Woke up hot! Room was clean.
- 5/5
Awesome! Friendly staff! And a great breakfast!
- 5/5
My wife and I enjoyed the stay in this hotel!
- 4/5
Easy to get to after a long day of flying
- 4/5
Location
- 4/5
great time there
- 2/5
Bathroom is room was not clean but the rest was good! Staff was very nice and accommodating!
- 3/5
Well we were glad to see and be greeted by one friendly face. A Hispanic young woman I don’t remember her name but she was very nice. The other staff members were not. They didn’t acknowledge me and I’m very friendly. The elevator floor was dirty and sticky. The carpet in hallway and room not clean. It was stuffy and hot in building but room ac worked great. This really could be a nice hotel with the proper maintenance. I do go by reviews myself and I hope something is done about this. I wouldn’t stay here again. Unless I see current reviews in the future that state much improvement.
- 4/5
Close to freeway
- 5/5
Very clean and professional staff. All around a great value and place to stay
- 4/5
Close to freeway
- 4/5
There was a broken towel holder, there also was a missing piece of metal on the shower. The position of the spigot was installed in the wrong area of the sink making it difficult to even wash your hands.
- 4/5
I liked the room. Staff was good and good breakfast. Easy access to 10. Hot tub was out of service and pool was dirty.
- 5/5
I really enjoyed the king size bed.
- 1/5
House cleaning was not done as promised for 3 nights stay
- 5/5
Great
- 2/5
She wasn’t good at changing the bedding so she kind of just threw it together the best she could. I was so grossed out & frustrated. This ruined my stay.
- 3/5
I stayed for a week and reported a clogged shower the first morning. I reported it every morning and it was never fixed during my entire stay
- 5/5
Highly recommend. Great location, close to dining,shopping easy access to highway. Clean property. Great staff
- 3/5
Staff did not provide sufficient breakfast items, and many patrons left when they were told that the kitchen is closed and breakfast will not be available in 20 minutes because they must close it to any late comers. Your advertisement states that breakfast will be available…period! I commented this to the front desk and she concurred with kitchen staff.
- 5/5
Clean, quiet and nice breakfast
- 5/5
Very convient
- 5/5
Good
- 4/5
Had a good day the room was nice and clean continental breakfast was good. Only thing was did not know there was a charge for parking. Did not see the need for that.
- 3/5
The hotel has limit rooms for handicap.
- 5/5
Easy access to freeway
- 4/5
Closed to the place during stay.
- 5/5
Very comfortable, clean, and pretty.
- 4/5
Bathrooms need to be cleaned more thoroughly in between guests. There was "things" on the wall next to the toilet. I am not a picky person but your next guest may be.
- 3/5
Our room showed lots of wear -- wallpaper coming off in bathroom, odd shower head, lack of power outlets.
- 1/5
Was below average and 15$ parking fee????????????
- 5/5
A perfect place if you come for shopping near if outlet
- 5/5
Staff was very nice and accommodating. The room was clean and the beds were comfortable.
- 4/5
Bed was comfortable. Check in was smooth. They had a decent breakfast. Bathroom is big and bright. Very quiet. Would stay again
- 2/5
Woke up to the next rooms alarm? Walls must be non noise cancellation. Breakfast option are not consistent with other Hampton I have stayed at. Bikers hanging around the entrance and doing snoop doggies activities (smoking weed).
- 5/5
Our room was clean and staff were great.
- 2/5
The beds were very uncomfortable. The air conditioner was very loud and hard to sleep with. The room reservation said it sleeps five but when we asked for a cot or something for our fifth person, they said no.
- 2/5
We stayed for 5 days and 4 nights, we had asked for housekeeping and never came. We had to go walk every time to the front desk to get clean towels. Room was never serviced. Night desk was great but the day shift was something else. When we checked out the guy was on his cell phone the whole time. Never acknowledge us, we asked for a receipt and stated it will be emailed to us.
- 2/5
The TV remote, USB ports, window blinds none of them worked. Continental Breakfast was poor, sausage and eggs under Cooked. Overall disappointed in this property especially for the price. I would not recommend or stay there again.
- 3/5
Had to ask for toilet paper, Kleenex, shampoo, and conditioner the next morning after checking in which seemed to annoy staff Toilet bowl was cracked, shower door leaked onto floor causing me to slip and fall Breakfast staff did not keep items full and shut things off early Cheaper rate
- 5/5
Very clean
- 5/5
Breakfast at hilton property’s could be a lot better ! Especially the waffles !
- 4/5
It was good. Gym was clean.
- 5/5
Nic3
- 4/5
Room was clean and breakfast was great. Linens were kept fresh. Drawback was automatic blinds did not work and was not fixed during the stay. Also, bathroom door could not be left partially. Had to be closed fully or would swing open and block the entrance into the room.
- 4/5
Pretty decent. Not bad. Room couldve been a little cleaner but wasnt anything i would be upset about. Overall i would stay again but the price would have to be a bit lower.
- 3/5
Our room had staids on the floor and the shower bottom head was coming apart.
- 5/5
The room was clean. The lobby was very nice. Staff was very friendly.
- 5/5
Staff was awesome all around. Friendly and helpful. Room did need some maintenance the blinds were broken and the shower didn’t work properly.
- 5/5
Great hotel!!
- 2/5
Property under construction and windows were taped over so no natural light could be let into the room. Room lighting is awful.
- 4/5
makes me uncomfortable to see humans in despair digging through other people's belongings packed in the back of their parked truck. reported it to the front desk.
- 5/5
Great location for airport
- 5/5
Quiet and safe location. Easy to walk to restaurants. Clean hotel.
- 2/5
Rusty bathrub, backedup toilet, slow draining sink, loose ypilet seat, dirty carpet, blind could not be opened, no line in phone. Could not reach front desk. Water came in through window when window cleaners were power washing windows, noisy ac. Plus we had to pay for parking. Never had to do that before.
- 5/5
Good location and good service.
- 5/5
Stayed there twice and both times was a great experience! Highly recommend my kids and I enjoyed the hot tub and glad pool was heated.
- 5/5
Room was very clean, quiet, no street noise and no noise from nearby rooms.
- 5/5
Friendly staff and cleanliness of property. Highly recommend
- 4/5
Súper fast check in, staff very kind
- 4/5
Very friendly staff, coffee all day & LARGE dining area w/nice living room area in front of TV.
- 1/5
Toilet and sink smelled like sewer. I removed the sheets and there were toothpicks, oreos crumbs and wrappers and a whole bunch of other nasty things. horrible
- 3/5
The hotel desk staff were rather unenthusiastic and robotic. I have stayed at much nicer and friendlier Hampton Inns.
- 5/5
Close to everything, including freeways, restaurants,and shopping! Friendly staff, too.
- 5/5
Clean room. Great staff. Smelled wonderful!
- 5/5
Staff was friendly! Good breakfasts! Quiet and great location
- 2/5
They charged us $15 to park our car at a suburban hotel with a big parking lot. Don’t be surprised!
- 5/5
The property was close to freeways, restaurants, and convenient to the airport.
- 4/5
Our electric window blind was not working. Trying to take a rest but couldn't because it was too bright. Called in for service but instead, they gave us a blanket to cover up the window.
- 3/5
The property had a strange smell.
- 1/5
Dirty outdated, smelly.