Fairfield Inn & Suites Phoenix Chandler / Fashion Center

Decent room for the night. Comfy and clean

Great, clean efficient place to stay while visiting relatives in Fairfield Bay

They were wonderful to us. We always prefer to stay there.

Superb

Todo muy limpio

The hotel is very clean, updated. Staff is very friendly. Great amenities. Connected to a bistro with fairly good choice of main entree, coffee and drink. The breakfast is great, combination of hot food and continental breakfast with great varieties. Great restaurants in close proximity. Will use again.

Very good

Very good

Exceptional

The room temperature setting worked perfectly to whatever you set it. The rooms were kept clean and staff was friendly

Superb

👍

Breakfast was discussing! I can’t believe I paid extra for it!

The restroom had a lot of room for a wheelchair not enough counter space. Breakfast was excellent

Great location solid experience would stay here again

Exceptional

The pool was well maintained. It was crowded due to little league teams staying there

Breakfast was great...AC worked very well...bed was comfortable

Exceptional

Exceptional

Great staff , very friendly , the toilet in our room was running and broken but no complaints besides the toilet

Relatively new and modern. Proximity to highways makes it very noisy

Relatively new and modern. Proximity to highways makes it very noisy

It was quiet and just a nice place to relax.

It was as expected

it was a nice experience.

Staff were very friendly and helpful. There is an additional $75 total pet fee here.

Great stay. Staff was very helpful and friendly

Well kept property, convenient location. Very clean, comfortable bed, and great variety for breakfast.

The property was nice- our room was spacious. The staff was friendly and attentive. Breakfast was yummy and had a great selection to choose from. The pool and hot tub looked good! Our room got cleaned late- sometime in the afternoon. Most places we have stayed at get cleaned in the late morning. Not a problem I called the front desk and they got right on it because we had a wedding to get ready for. They needed to make sure there were enough towels and toilet paper for 4 people. We had to ask -Shouldn’t have to. Otherwise it was a great stay! I would definitely stay there again!

Hot tub and pool were perfect! Rooms were spotless. Beds were comfy! Absolutely no complaints!

I was grateful for a clean and quiet room during my stay.

Clean room, hot tub, laundry, bar and food

Breakfast was disappointing, food was not even warm, waffles cold, breakgast sandwiches cold.

Staff was very friendly great breakfast

great location , comfortable beds decent food. no complaints.

great location , comfortable beds decent food. no complaints.

Check in guy on the desk Sat at 4:45 pm was excellent. Hotel was v good except our bedroom in 409 had noisy air moving equipment in the ceiling/walls. it disturbed our sleep.

The breakfast was great they had eggs, bacon, waffles, cereal, oatmeal, a variety of breads like bagels muffins toast, plenty of options and it actually tasted good. Nothing

The breakfast was great they had eggs, bacon, waffles, cereal, oatmeal, a variety of breads like bagels muffins toast, plenty of options and it actually tasted good. Nothing

The property was perfect for our quick stay.

Breakfast was good. Employees very friendly and very helpful.

Breakfast was good. Employees very friendly and very helpful.

The weekend prices was crazy expensive, compared to the weekdays (or maybe because there was a lot going on).

Comfortable The weekend prices was crazy expensive, compared to the weekdays (or maybe because there was a lot going on).

Nice, big & clean room. Breakfast was delicious. Unfortunately the front staff was not friendly when we first arrived almost 11pm

Nice, big & clean room. Breakfast was delicious. Unfortunately the front staff was not friendly when we first arrived almost 11pm

They have bedbugs and I got bitten up. I have photos, but they wanted to deny that the bedbugs existed and tried to refuse my refund, but the helpful people at Expedia took care of me after seeing the photos and heard my experience.

They have bedbugs and I got bitten up. I have photos, but they wanted to deny that the bedbugs existed and tried to refuse my refund, but the helpful people at Expedia took care of me after seeing the photos and heard my experience.

Nice, clean and centrally located

Nice, clean and centrally located

Room was spotless and the staff really nice

Room was spotless and the staff really nice

Clean, modern and comfortable.

Clean, modern and comfortable.

great bed pool hot tub

great bed pool hot tub

Rooms were clean, as were all the common areas, plentiful places to relax. Breakfast was delicious. Quite quiet even though there were numerous youth sports teams in residents.

Rooms were clean, as were all the common areas, plentiful places to relax. Breakfast was delicious. Quite quiet even though there were numerous youth sports teams in residents.

A very nice stay! Staff is very friendly and always cleaning!!

A very nice stay! Staff is very friendly and always cleaning!!

Superb

Exceptional

Exceptional

Clean room and facility. The location was great too.

Clean room and facility. The location was great too.

Kind and clean

Kind and clean

Overall nice place

Overall nice place

They did not clean our bathroom. There was hair in the shower and all over the bathroom.

They did not clean our bathroom. There was hair in the shower and all over the bathroom.

Clean and quiet rooms . Busy place you'd never know it from inside the room. Good breakfast, fit center, courteous front desk.

Clean and quiet rooms . Busy place you'd never know it from inside the room. Good breakfast, fit center, courteous front desk.

None so far

Convenient, nice and complete room amenities None so far

The outside of the windows need cleaning

The outside of the windows need cleaning

Exceptional

Great customer service and clean quiet rooms!

Great customer service and clean quiet rooms!

Great customer service nice hotel quiet area you can rest all night

Great customer service nice hotel quiet area you can rest all night

The room was good, amenities were nice, breakfast was great (but waffles were cold and potatoes would have been nice). Location and price couldn't be beat, and free parking!! Having the beverage service from the breakfast area available 24/7 would have made it even better. The front desk service people were very, very nice; they were pleasant and helpful.

The room was good, amenities were nice, breakfast was great (but waffles were cold and potatoes would have been nice). Location and price couldn't be beat, and free parking!! Having the beverage service from the breakfast area available 24/7 would have made it even better. The front desk service people were very, very nice; they were pleasant and helpful.

Staff was great breakfast standard

Staff was great breakfast standard

Friendly staff

Friendly staff

Staff member, Draven, was very knowledgeable and warm during check in. Breakfast was great and the rooms were so clean.

Staff member, Draven, was very knowledgeable and warm during check in. Breakfast was great and the rooms were so clean.

Very clean , nice breakfast, attractive suite, well priced.

Very clean , nice breakfast, attractive suite, well priced.

Good Breakfast! Stayed one night only. But wish our room had the window to open for fresh air. Other. Than that. It was clean and quiet.

Good Breakfast! Stayed one night only. But wish our room had the window to open for fresh air. Other. Than that. It was clean and quiet.

The breakfast was nice and had a good variety, a different hot item each day in the last warmer. The pool was very clean and so was the hot tub. Housekeeping was very nice. One thing I’d change is the temperature of the hot tub, it was scorching. Another thing is we wish our room got vacuumed, or some type of carpet deodorizer. There was a stale smell all week. Check in and check out went very smoothly.

The breakfast was nice and had a good variety, a different hot item each day in the last warmer. The pool was very clean and so was the hot tub. Housekeeping was very nice. One thing I’d change is the temperature of the hot tub, it was scorching. Another thing is we wish our room got vacuumed, or some type of carpet deodorizer. There was a stale smell all week. Check in and check out went very smoothly.

clean room, amenities are great.

clean room, amenities are great.

Convenient location and good value over Christmas week. Very uncomfortable beds and pillows.

Clean room, nice

Clean room, nice

Great breakfast

The location, the breakfast (starbucks), the pool, the beds, and the rooms at fairfield Inn are always so roomy. Didn't have a problem with anything

We take a black light with us whenever we travel, and this room was IMMACULATE. Staff was super friendly, water in the shower was hot and strong, amenities in the shower were high quality and smelled really good, everything worked as it should, nice, quiet area — perfect stay!!! We’re chronic travelers and have been in hotels all over the country and world and this is top by the cleanliness alone!

We take a black light with us whenever we travel, and this room was IMMACULATE. Staff was super friendly, water in the shower was hot and strong, amenities in the shower were high quality and smelled really good, everything worked as it should, nice, quiet area — perfect stay!!! We’re chronic travelers and have been in hotels all over the country and world and this is top by the cleanliness alone!

The breakfast was OK Could have stayed on the Adult side of the facility

Construction outside traffic nothing you can do about it

Staff was fantastic.

Staff was fantastic.

Room was super clean, staff were very friendly and accommodating. Breakfast was great with good choices.

Room was super clean, staff were very friendly and accommodating. Breakfast was great with good choices.

Clean room very spacious great location

Clean room very spacious great location

People were friendly and room was clean, beautiful and inviting

People were friendly and room was clean, beautiful and inviting

Staff very friendly and attentive.

Staff very friendly and attentive.

Helpful front desk staff, especially Violet.

Helpful front desk staff, especially Violet.

Amenities were mid

Amenities were mid

Staff was great, friendly and welcoming. The room was dingy and dated. Also, close to the highway which was great for commuting but it was so loud sleeping at night.

Staff was great, friendly and welcoming. The room was dingy and dated. Also, close to the highway which was great for commuting but it was so loud sleeping at night.

Convenient to where we needed to go.

Convenient to where we needed to go.

Great service and clean.

Great service and clean.

I always enjoy my stays at Fairfield. Staff is always professional, accommodating and friendly. Honestly the only complaint I have are about those ridiculous lotion bottles in the bathroom. Impossible to get any lotion out of them.

I always enjoy my stays at Fairfield. Staff is always professional, accommodating and friendly. Honestly the only complaint I have are about those ridiculous lotion bottles in the bathroom. Impossible to get any lotion out of them.

Stay was nice. Friendly staff and breakfast was good. Bed could have been more comfy.

Stay was nice. Friendly staff and breakfast was good. Bed could have been more comfy.

Everything was fabulous. My only complaint (small one) is that there was no coffee for the early birds. Many came down with me at 5:30am for morning coffee. However, it was empty and the person prepping breakfast said we had to wait until 6:30am. I'm assuming the night person was supposed to do it? Just FYI. Otherwise all was great!

Everything was fabulous. My only complaint (small one) is that there was no coffee for the early birds. Many came down with me at 5:30am for morning coffee. However, it was empty and the person prepping breakfast said we had to wait until 6:30am. I'm assuming the night person was supposed to do it? Just FYI. Otherwise all was great!

Lady in charge of breakfast. Excellent!

No

Good

Good

Very friendly staff, made us feel welcomed as soon as we walked in !

Very friendly staff, made us feel welcomed as soon as we walked in !

Although the property was going though a renovation during our stay, the very accommodating staff make it practically unnoticeable!

Although the property was going though a renovation during our stay, the very accommodating staff make it practically unnoticeable!

Great property!

Great property!

Enjoyed my dtay

Enjoyed my dtay

Beautiful place to visit and friendly staff

Beautiful place to visit and friendly staff

Chill

Chill

I enjoyed how Friendly the front desk clerk was and how knowledgeable she was. The hotel was beautiful, clean and enjoyable. Our mini fridge, coffee maker did not work. But that was ok.

Nice but note the best

Nice but note the best

Clean, cozy and off the freeway. Nothing

Clean rooms, sweet staff, safe environment and near lots of shopping and places to eat. The keys kept stop working n we had to keep going to down to lobby every time we left.

Staff during check in with as very nice and welcoming. The room was on 5 th floor it was good but it smelled like paint. Not sure if it was the floor that was renovated but it smelt very strong and it gave me a headache. Pool was dirty, sides of the pool were brown and the pool furniture was old. Kitchen dining area was very dirty. No one wiped tables. There was to many negatives I won’t be staying here again.

Staff during check in with as very nice and welcoming. The room was on 5 th floor it was good but it smelled like paint. Not sure if it was the floor that was renovated but it smelt very strong and it gave me a headache. Pool was dirty, sides of the pool were brown and the pool furniture was old. Kitchen dining area was very dirty. No one wiped tables. There was to many negatives I won’t be staying here again.

the front desk was awesome. liked the pool. clean

Great stay!

Great stay!

Beds were very comfortable. Room was nice and clean. Enjoyed our stay.

Beds were very comfortable. Room was nice and clean. Enjoyed our stay.

The beds were very hard, not comfortable.

Excellent staff and service at check in

Excellent staff and service at check in

There wasn’t any hand soap in the bathroom and an empty body wash bottle in the shower.

this facility is not truly ADA accessible. I would book with extreme caution if you are in a wheelchair. Pool was dirty and room had crickets in it.

this facility is not truly ADA accessible. I would book with extreme caution if you are in a wheelchair. Pool was dirty and room had crickets in it.

The welcoming staff.

Nice

Nice

I only needed a room for one night so I didn't have a chance to check out the area or anything else. The room was clean and the bed comfortable and the staff was very nice when I checked in. I would stay here again if needed.

I only needed a room for one night so I didn't have a chance to check out the area or anything else. The room was clean and the bed comfortable and the staff was very nice when I checked in. I would stay here again if needed.

They were awesome

They were awesome

Not much breakfast food options and housekeeping not great. had to use same towels from the the second day

Not much breakfast food options and housekeeping not great. had to use same towels from the the second day

The staff at the hotel was so so nice polite and helpful really enjoyed ourselves. My family loved it.

The staff at the hotel was so so nice polite and helpful really enjoyed ourselves. My family loved it.

The staff was super friendly. The hotel was clean, the pool was also very clean

The staff was super friendly. The hotel was clean, the pool was also very clean

Thank you for the hospitality

Thank you for the hospitality

Breakfast not real good

Breakfast not real good

It was nice, but short stay.

It was nice, but short stay.

Nice and clean

Nice and clean

Stayed 2 nights in a “suite”. Really just a larger room with a separate seating area. Room was fine except the a/c that was incredibly loud. It cooled very nicely then the room got really warm and the a/c kicked on waking us up every time. My daughter was in a room down the hall and had the Sam’s experience. 2 nights with very little sleep. Otherwise the place was fine.

Stayed 2 nights in a “suite”. Really just a larger room with a separate seating area. Room was fine except the a/c that was incredibly loud. It cooled very nicely then the room got really warm and the a/c kicked on waking us up every time. My daughter was in a room down the hall and had the Sam’s experience. 2 nights with very little sleep. Otherwise the place was fine.

Everything

Everything

Hotel room was very nice, clean and convenient to where we needed to be

Hotel room was very nice, clean and convenient to where we needed to be

The staff was amazing and very helpful

The staff was amazing and very helpful

The air conditioner was LOUD! hah

The air conditioner was LOUD! hah

A very standard stay with nothing out of the ordinary. Very helpful staff and nice breakfast area.

A very standard stay with nothing out of the ordinary. Very helpful staff and nice breakfast area.

N/A

N/A

This was my second stay at this hotel, and both times were great. Location is close to the freeway without the noise.. The room/bathroom was impeccable. The bed was super comfy. The free breakfast is the best part. It's a great way to start the day.

This was my second stay at this hotel, and both times were great. Location is close to the freeway without the noise.. The room/bathroom was impeccable. The bed was super comfy. The free breakfast is the best part. It's a great way to start the day.

After a day and a half of flying from Alaska, I arrived to the hotel very late, but Dalton and Rexxie took excellent care of me. They got me into a clean room with a late check out. I'm so thankful for the great service! Highly recommended!

After a day and a half of flying from Alaska, I arrived to the hotel very late, but Dalton and Rexxie took excellent care of me. They got me into a clean room with a late check out. I'm so thankful for the great service! Highly recommended!

The room I stayed in was very comfortable, clean and spacious. The location was great with easy access to the freeway and local attractions. The only disappointment I had was the free breakfast choices on the weekend, although the staff who prepared it were friendly.

The room I stayed in was very comfortable, clean and spacious. The location was great with easy access to the freeway and local attractions. The only disappointment I had was the free breakfast choices on the weekend, although the staff who prepared it were friendly.

The beds are very hard and the pillows are too flat. If your room faces the parking lot, good luck.., it’s super noisy. The staff is wonderful though.

The beds are very hard and the pillows are too flat. If your room faces the parking lot, good luck.., it’s super noisy. The staff is wonderful though.

Great experience

Great experience

Incredible experience

Incredible experience

Great stay.. will be staying again

Great stay.. will be staying again

Everything was excellent except for the limited breakfast options. A wider selection would have enhanced the experience. Overall, it was a perfect stay.

Everything was excellent except for the limited breakfast options. A wider selection would have enhanced the experience. Overall, it was a perfect stay.

Hotel Receptionist, genuinely personable and kind. CLEAN facility!!

The hotel was wonderful. Very clean, updated, and staff was outstounding. We had a small issue and the management was so nice and accomadating. Would definitely stay here again and would recommend to anyone.

I don’t like that they charged me a security fee upfront. And get it back in 2 to 4 weeks.

The customer service was excellent and a comfortable room !

The bed however was hard, and the breakfast was not good.

Loved it

Great location! Our room was clean and perfect for the two of us. Every morning they provided breakfast with many options to chose from. We would definitely stay here again.

The front desk was amazing! Everyone I asked for help was very friendly and willing.Our room was clean and quiet. The complimentary breakfast was well stocked, many options and the staff were pleasant and helpful. The Fairfield has onsite laundry which was helpful. They also connected to the Marriott Courtyard where they have a Starbucks, bar and dining area. Hours vary. We would stay here again.

Check in was top notch! I’ve stayed in many hotels over the years and never had I received both requests without hesitation.

Great location, wonderful staff

Great experience. Lovely staff.

Love this place

Easy stay. Good breakfast options but you cant wait too long ir pastrries run out.

The property was close to restaurants and shopping. Also very handy to get on freeways to get to places we were heading to.

Good service

Great area

Very clean property and rooms. Spacious and perfect for traveling families. Staff was friendly and attentive. Would stay here again!

Staff was very easy-going and the hotel itself was what we expected. Pool are was clean and free breakfast hit the spot. Two improvements that would have made this an excellent stay would have been a more comfortable pull-out couch as it was very thin and you could reel everything. Also housekeeping after the second night instead of then3rd woukd have been awesome.

Our stay was pleasant. We travel with our pet and the staff was very accommodating. Very friendly and professional. Plus they gave great options for nearby dining. Thanks!

Noisy air conditioner, loud street noise from cars acceleration, bathroom shower head poor. Overall condition of the room seems

The continental breakfast was excellent. Everyone at the hotel was very friendly and nice.

Great for a ladies night in, our ac unit was on the fritz other than that it was a great experience. Breakfast could improve.

room was spacious

Amazing place to stay just felt the property is a little outdated also beds in queen suite rooms are definitely smaller in size. It really is in a prime location perfect for family’s all in all great hotel!!!!!

Liked the Hotel. Would stay here again

Xxx

Very Clean, excellent service and super location.

Rooms in need of uograding

Greaty hotel!

Very clean

I like the location vary secluded and quiet. I didn't have anything to complain about.

Plenty of free parking!!! Beds were hard, for me and my guest...

Made a reservation for a King. Night Auditor gave us keys to a room with 1 queen bed and didn’t mention anything about switching the bed type on us. We got in late and didn’t want to make a fuss so we just went to sleep. We were put in a room against an elevator and got to hear that throughout the night. Our rooms bathroom had a sink with a giant crack, a broken light fixture and black filth on the floor. We’re hoping for a good breakfast, but they must have been awaiting a delivery as very few items were available. Basically only had a choice of two cereals (3rd option was out), bagels, premade waffles, or cold eggs and bacon. Another patron asked if it was possible to heat up his eggs in the microwave and was advised he could buy warm food next door. There were signs for other items like muffins, but they weren’t out on the line and they must have been out of most items before breakfast started. Disappointing all around.

Nice hotel, clean and just perfect.

Excellent customer service at the front desk at the breakfast area and in housekeeping. I would definitely stay here

Otherwise great stay, loved the breakfast and quiet

Customer service, rooms clean and food choices

Overall the property served its purpose, very complete, gym, pool, breakfast included and lots of free parking. I loved it and very quiet area too.

The Receptionist was very helpful and kind.

Entire staff were friendly and helpful. From housekeeping to staff who we saw every morning for breakfast. Courtney was so friendly and welcoming every morning we came down. Would definitely come back again.

Great stay. Friendly and welcoming service. One of the best in Chandler.

We got an upgrade for free. What a great surprise!

No restaurants/stores within walking distance. Must drive.

I was placed in a room with a leaking ceiling coming from the above hotel room bathroom, specifically when they shower I would hear rainfall in my room and the water would fill the bathroom floor. I did call the staff so that they would be aware and take care of this situation

Great breakfast & the best coffee!!!

It was a great stay. Violet and April were great.

Overall, decent stay. Hotel is a little outdated but the beds were comfortable. The shower backed up a little and the shower curtain was very short, the towels in our room were frayed and worn. The smart TV was great and the AC in phx was wonderful!!! Staff was friendly and had great customer service skills!

Excellent accommodation.

This hotel is in a good area. It was good for the price. Quiet area and felt safe. Parking was easy and plentiful. Queen beds were comfortable. Room was spacious. Booked 1 bedroom suite with sofabed. Bathroom was nice size. My issues were that the room cards had to be recoded many times, which was a pain. I tried to use the phone to contact housekeeping and front desk. the housekeeping just rang forever and the front dest went to a full mailbox. I called two different times. I walked to front desk several times. I reported to front desk, he seemed surprised but didn't seem to care much. Some updating and fine cleaning would be good. There were spots all over the sofa bed. The shower floor looked a little dingy. The free breakfast was good, I did see a waffle maker in posted pictures but it wasn't anywhere to be found. There was a bottle of syrup, but no waffles or pancakes available. Scrambled eggs weren't great, seemed to be from powder. Bacon was thin and crispy. Oatmeal was good with all the fixings. Bagels, cereal and yogurt were nice to have. There were pre-made sausage sandwiches wrapped and ready to grab go. I might stay again without the issues with the room card.

The key cards had to be updated multiple times a day. This was very frustrating. The furniture in our room was banged up and outdated. And the wait for requested items (I.e. towels) was hours long,

Good service, quick check-in and check-out! Great place to stay

The staff are welcoming pleasant. Always sweet and helpful.

Great rate for a solid stay

This is our go-to hotel whenever traveling to Chandler (total of 5 times now!) from SoCal. Service so great and the location is excellent. It’s just off the freeway and minutes from everything. I mean everything. Super friendly staff from the front desk to housekeeping. Looking forward to our next return for Thanksgiving!

I enjoyed my stay, staff was helpful and friendly. It was quiet and comfortable.

Need a concierge. I’m thinking they want us to google everything.

All in all, great for an overnight and appreciated the value of the amenities for the price.

The only down side was that the carpet was cleaned just before we got there and the carpet was still wet, also carpet cleaning soap was very strong smell and it was overwhelming

Comfy stay

Great and good price

.