Fairfield Inn & Suites by Marriott Dallas Cedar Hill

Clean room

The breakfast was good. The location is perfect.

Very nice and clean property. Staff was excellent!

Exceptional

Location Had a weird odor in room

It’s centrally located and east to get around. Clean and near shops Sometimes elevator can be slow/

Breakfast was excellent

Bathroom updated and clean, good breakfast, comfortable bed, good location for us. Some suggestions for improvement: better lighting in the room, not bright enough, only one switch by the door turn most lights on and off. Would like to see towel bars on wall so towels could dry from one day to the next. Two hooks on wall behind door so when door is open towels hanging there have little opportunity to dry. Refrigerator had no controls, two pushbuttons, no explanation, for us it was either freeze whatever was inside or be off. We likely will stay there again when in Cedar Hill visiting family.

There was a nice selection of breakfast items each day with something different. The facilities were very clean and the staff was professional and friendly.

Everything was great!

Everything was perfect.

Clean and spacious room. Great breakfast. The lobby had a big table so it was convenient to spend time with our family there. Definitely recommend!

Stayed here 6 years ago. The hotel was still clean and fairly well maintained. Carpet was coming up on edge of stairs. Staff was friendly. Loud cars outside of hotel impacted ability to sleep.

Stayed here 6 years ago. The hotel was still clean and fairly well maintained. Carpet was coming up on edge of stairs. Staff was friendly. Loud cars outside of hotel impacted ability to sleep.

Good stuff

Superb

Excellent staff.

Superb

The breakfast was basic. I would pass on the eggs and turkey sausage and Canadian bacon but everything else is good.

The staff are wonderful. The breakfast offered allergy friendly food options. Very clean! The pillows are small and flat. I would recommend an upgrade. The water pressure could be better.

The staff are wonderful. The breakfast offered allergy friendly food options. Very clean! The pillows are small and flat. I would recommend an upgrade. The water pressure could be better.

Broken AC, multiple charges to my bank account, limited laundry amenities with broken dryer, low water pressure.

Great place, upgrades needed or better carpenter (nice decor choices but bad installation). Add sturdy wall hooks (or people will use you sconces, wall hangings, and lamps to hang clothes on) since closets are not big/tall enough to hang a suit or dress. full size ironing board is a must. save $ elsewhere.

Perfect

Room was clean, spacious. Loved the decor.

Wonderful breakfast options Fantastic area

Reception Staff was very dry and remedial, in terms of providing good customer service. It seemed as if the person either didn’t want to be there altogether or specifically didn’t want to service me. No smile, no warm greeting. Obvious passive aggressive irritation at the fact I requested a different room than the one I was initially offered. No response or follow-up from management, once a written complaint was submitted. The check-out staff was actually on a personal phone call, while conducting business with me. She was kind, but I didn’t appreciate her not ending the phone call before asking me for personal information such as my name and room number; unprofessional.

Reception Staff was very dry and remedial, in terms of providing good customer service. It seemed as if the person either didn’t want to be there altogether or specifically didn’t want to service me. No smile, no warm greeting. Obvious passive aggressive irritation at the fact I requested a different room than the one I was initially offered. No response or follow-up from management, once a written complaint was submitted. The check-out staff was actually on a personal phone call, while conducting business with me. She was kind, but I didn’t appreciate her not ending the phone call before asking me for personal information such as my name and room number; unprofessional.

Rooms were great, close to highway. Nice staff

Rooms were great, close to highway. Nice staff

I’m going back to this weekend for a couple days

I’m going back to this weekend for a couple days

Friendly staff, rooms are always clean.

Friendly staff, rooms are always clean.

Didn't lose power during storm No Internet, rooms were not cleaned properly. Had to wake up every 2 hrs to turn the fridge on. Some staff were nice some were rude. Especially a Hispanic front desk lady she was very rude . The sweetest of them all was the lady in the cafe.

No Internet, rooms were not cleaned properly. Had to wake up every 2 hrs to turn the fridge on. Some staff were nice some were rude. Especially a Hispanic front desk lady she was very rude . The sweetest of them all was the lady in the cafe.

Great hotel

Great hotel

They stay was ideal. Nice rooms and breakfast. My issue is this. I booked Jan 23-27 due to icy road conditions. The roads cleared up earlier than expected so the evening of the 25th, I asked the clerk at the desk if there was a penalty if I were to check out the next morning. The 26th. She said "No Ma'am. Just be sure and check out with someone." I did that and received a printout that clearly shows I checked out on the 26th. I am now being charged for the full stay and was informed that there is no record that I checked out early. I have the printout right here in my hand that clearly shows such. Had I known I would still be charged, I would not have checked out. That is the reason I asked the evening before. When I asked about this that morning, I was told that I booked third party and to contact them. I did that and the third party was told by Fairfield that they had no record of me checking out early and no employee remembers talking to me. Again, I have the printout. These are deceptive practices.

They stay was ideal. Nice rooms and breakfast. My issue is this. I booked Jan 23-27 due to icy road conditions. The roads cleared up earlier than expected so the evening of the 25th, I asked the clerk at the desk if there was a penalty if I were to check out the next morning. The 26th. She said "No Ma'am. Just be sure and check out with someone." I did that and received a printout that clearly shows I checked out on the 26th. I am now being charged for the full stay and was informed that there is no record that I checked out early. I have the printout right here in my hand that clearly shows such. Had I known I would still be charged, I would not have checked out. That is the reason I asked the evening before. When I asked about this that morning, I was told that I booked third party and to contact them. I did that and the third party was told by Fairfield that they had no record of me checking out early and no employee remembers talking to me. Again, I have the printout. These are deceptive practices.

This hotel is always clean with excellent employees. Alexis has always been sweet when I walk in to check in. She even went out of her way to help me with a splinter.

This hotel is always clean with excellent employees. Alexis has always been sweet when I walk in to check in. She even went out of her way to help me with a splinter.

Exceptional

Appreciate staff

Appreciate staff

Exceptional

Nice

Nice

Very peaceful and the staff is professional and nice

Very peaceful and the staff is professional and nice

Will recommend

We love staying at Fairfield Inns. The staff was accommodating and very helpful. Our room was clean and welcoming, housekeeping wads extremely friendly and kind.

We love staying at Fairfield Inns. The staff was accommodating and very helpful. Our room was clean and welcoming, housekeeping wads extremely friendly and kind.

Staff were very kind and helpful. Modern updates mostly. Has a couple needed touch ups to the room but overall great. Beds were very comfortable. Room was clean. It was spacious and bright. I’d definitely come back.

Staff were very kind and helpful. Modern updates mostly. Has a couple needed touch ups to the room but overall great. Beds were very comfortable. Room was clean. It was spacious and bright. I’d definitely come back.

Exceptional

Was not offer breakfast on the first day ??? Was very disappointed Was not offer

Was not offer breakfast on the first day ??? Was very disappointed Was not offer

The staff

The staff

Everything was clean and nice !

Everything was clean and nice !

We just cane in town for a birthday party . The room was great. There is some painting on the wall that needed to be finished. Thanks and have a great day

We just cane in town for a birthday party . The room was great. There is some painting on the wall that needed to be finished. Thanks and have a great day

Exceptional

Had a great short stay for a business trip. Friendly staff, spacious and quiet room, clean.

Had a great short stay for a business trip. Friendly staff, spacious and quiet room, clean.

Everything was good and clean , fast and easy check in and out. Room was overpriced but so is everything right now. Would stay again

Everything was good and clean , fast and easy check in and out. Room was overpriced but so is everything right now. Would stay again

The sraff was amazing. The hotel was clean and smelled good. Breakfast was fresh, hot, and good. There was plenty of everythin

The sraff was amazing. The hotel was clean and smelled good. Breakfast was fresh, hot, and good. There was plenty of everythin

Room is clean and smelled nice

Room is clean and smelled nice

The staff was amazing. The room was awesome. The only issue I had was we couldn't get the smart TV in the room to connect to the internet. Nobody seemed to have an answer. The only reason I'm not giving 5 stars.

The staff was amazing. The room was awesome. The only issue I had was we couldn't get the smart TV in the room to connect to the internet. Nobody seemed to have an answer. The only reason I'm not giving 5 stars.

It was clean and I was able to check in late with no problem. Air conditioner was extremely loud and I asked for a room close to the elevators. Yet was put way down the hallway.

Air conditioner was extremely loud and I asked for a room close to the elevators. Yet was put way down the hallway.

Friendly and courteous front desk staff. Hotel was very well maintained and clean. Love the wood accent wall for the elevators!

Friendly and courteous front desk staff. Hotel was very well maintained and clean. Love the wood accent wall for the elevators!

Exceptional

Alexis the front desk attendant for afternoon shift was extremely helpful and friendly.

Alexis the front desk attendant for afternoon shift was extremely helpful and friendly.

Pleasant

The dead bolt to the room door did not function. The water pressure from the sink was poor with a minimal stream, not enough to rinse a shaving razor. The water pressure in the shower was tremendous. The room was spacious and included drawers and a closet. The climate control worked proficiently. The breakfast was good. Omelettes, scrambled eggs, sausage patties, bacon, dry cereal, fresh oatmeal, waffles , English muffins, bagels, bread for toast, crumb cake, fresh fruit, variety of juices, coffee, milk. Lots of variety and cooked well,

The dead bolt to the room door did not function. The water pressure from the sink was poor with a minimal stream, not enough to rinse a shaving razor. The water pressure in the shower was tremendous. The room was spacious and included drawers and a closet. The climate control worked proficiently. The breakfast was good. Omelettes, scrambled eggs, sausage patties, bacon, dry cereal, fresh oatmeal, waffles , English muffins, bagels, bread for toast, crumb cake, fresh fruit, variety of juices, coffee, milk. Lots of variety and cooked well,

Everything was great from the time we checked in to the checkout

Everything was great from the time we checked in to the checkout

Place was convenient and clean. Bead weren't very comfortable.

Place was convenient and clean. Bead weren't very comfortable.

This property is well-maintained, and my room was updated and modern. The staff was also very friendly. What I enjoyed the most was the close vicinity of shops & restaurants. Everything I needed was within walking distance.

This property is well-maintained, and my room was updated and modern. The staff was also very friendly. What I enjoyed the most was the close vicinity of shops & restaurants. Everything I needed was within walking distance.

Exceptional

Walmart and Waffle House are very close.

Walmart and Waffle House are very close.

Excellent stay… we’ll definitely come back

Excellent stay… we’ll definitely come back

So clean A bug was in my shower

Great place.

Great place.

All good

All good

The staff was very helpful assisting us with the surrounding area.

The staff was very helpful assisting us with the surrounding area.

Location

Location

Excellent hotel and staff. Clean rooms, quiet, comfy, and cozy. Breakfast is included in the fare. Front desk staff was awesome especially Keylan. Housekeeping staff was amazing.

Excellent hotel and staff. Clean rooms, quiet, comfy, and cozy. Breakfast is included in the fare. Front desk staff was awesome especially Keylan. Housekeeping staff was amazing.

The hotel and staff were EXCELLENT. The front desk clerk named Keylan truly went above and beyond to make sure that my stay was wonderful. I had a horrible experience at the Courtyard Marriott in Midlothian and shared my experience with Keylan. Although it was not his hotel but a sister Marriott hotel Keylan apologized for how I was treated and looked out for me on my stay. My room was clean, comfortable and cozy, quiet, and breakfast was included with my stay and included scrambled eggs, cheese omelets, boiled eggs, sausage patties, Canadian bacon, waffles, assorted cereal & yogurt, an oatmeal station, bread station with english muffins, raisin bread, bagels & cream cheese, blueberry muffins, assorted juices & milk, as well as a coffee & tea station. The housekeeping staff was amazing. Such a wonderful stay here.❤️

The hotel and staff were EXCELLENT. The front desk clerk named Keylan truly went above and beyond to make sure that my stay was wonderful. I had a horrible experience at the Courtyard Marriott in Midlothian and shared my experience with Keylan. Although it was not his hotel but a sister Marriott hotel Keylan apologized for how I was treated and looked out for me on my stay. My room was clean, comfortable and cozy, quiet, and breakfast was included with my stay and included scrambled eggs, cheese omelets, boiled eggs, sausage patties, Canadian bacon, waffles, assorted cereal & yogurt, an oatmeal station, bread station with english muffins, raisin bread, bagels & cream cheese, blueberry muffins, assorted juices & milk, as well as a coffee & tea station. The housekeeping staff was amazing. Such a wonderful stay here.❤️

Overall a good hotel. Unfortunately the guests in the next room were arguing loudly. We therefore left and found a new hotel

Overall a good hotel. Unfortunately the guests in the next room were arguing loudly. We therefore left and found a new hotel

Enjoyed my stay

Enjoyed my stay

The location around the hotel was perfect, my family and I felt safe however some of the rooms definitely need to be redone, items were slowly breaking or of no use to us because they didn’t work.

The location around the hotel was perfect, my family and I felt safe however some of the rooms definitely need to be redone, items were slowly breaking or of no use to us because they didn’t work.

The TV didn’t work and the room was moist.

The TV didn’t work and the room was moist.

The room had an extremely strong perfume odor as if it was covering up a smell. The room felt musky and damp. In fairness, we did not notify the front desk or seek a remedy. We were tired and just went to sleep. We left early the next morning. The breakfast was great. The rest of the property appeared nice.

The room had an extremely strong perfume odor as if it was covering up a smell. The room felt musky and damp. In fairness, we did not notify the front desk or seek a remedy. We were tired and just went to sleep. We left early the next morning. The breakfast was great. The rest of the property appeared nice.

The hotel staff was very nice and the room was clean. The bed was not as comfortable as I like but it was sufficient for the night.

The hotel staff was very nice and the room was clean. The bed was not as comfortable as I like but it was sufficient for the night.

Didn't think much of breakfast. I don't eat oatmeal. Cereal preferences wasn't enough and there were no eggs. So the only choice I had was a piece of toast, butter and jam. But thankfully there is a Waffle House on the same property Breakfast

It was very nice and clean. It was too dark, the lighting needs to be better.

The AC in our house was out of commission so we decided to get ahead of the heat and book a room. We love the Fairfield!! It’s always exactly what we need when we need a night away.

The AC in our house was out of commission so we decided to get ahead of the heat and book a room. We love the Fairfield!! It’s always exactly what we need when we need a night away.

My TV remote was not working. Fire alarm at 2 AM. No explanation given.

My TV remote was not working. Fire alarm at 2 AM. No explanation given.

The bed was very uncomfortable, the curtains would not fully close and allowed light in. The room had an old odor (probably due to the very old carpeting and marginal bathroom and room cleaning -- I killed a couple of spiders in the bathroom. The frig did not keep items very cold. Also, the elevators stopped working on the last day of our stay. Had to haul luggage to lobby from 3rd floor!

The bed was very uncomfortable, the curtains would not fully close and allowed light in. The room had an old odor (probably due to the very old carpeting and marginal bathroom and room cleaning -- I killed a couple of spiders in the bathroom. The frig did not keep items very cold. Also, the elevators stopped working on the last day of our stay. Had to haul luggage to lobby from 3rd floor!

Loved the complimentary breakfast, the very clean, spacious room and convenient nearby shopping.

Loved the complimentary breakfast, the very clean, spacious room and convenient nearby shopping.

They said the rooms were non smoking. My room definitely was a smoking room. Broken parts in the shower.

Very clean Nothing bad to say about the property

Bed was comfortable and the room was clean and quite!! N/A

Nice hotel

Nice hotel

Staff and the cleanliness of the property was definitely a factor in my rating. Food provided had good options and everyone in my party who wanted breakfast enjoyed that too.

Staff and the cleanliness of the property was definitely a factor in my rating. Food provided had good options and everyone in my party who wanted breakfast enjoyed that too.

My husband and I come here often for quick little get aways! The staff is always so kind and welcoming. Rooms are always clean! We even used the pool this time and it was amazing, as well.

My husband and I come here often for quick little get aways! The staff is always so kind and welcoming. Rooms are always clean! We even used the pool this time and it was amazing, as well.

Very nice and clean rooms. Breakfast was great as well

Very nice and clean rooms. Breakfast was great as well

Great stay

Great stay

We always enjoy staying here. Never any issues. The only thing with this one, which I’m not even sure we can blame on you guys, is the alarm clock went off randomly playing Mariaci music at 6am. We did not set it so it must have been from a past guest.

We always enjoy staying here. Never any issues. The only thing with this one, which I’m not even sure we can blame on you guys, is the alarm clock went off randomly playing Mariaci music at 6am. We did not set it so it must have been from a past guest.

The staff were kind breakfast was great very peaceful on a Sunday night. 10/10 I would definitely stay again

The staff were kind breakfast was great very peaceful on a Sunday night. 10/10 I would definitely stay again

Horrible

Horrible

The lobby restrooms were so dirty, and the elevators didn’t work and staff did not give us notice.

Love this hotel - we stay here anytime we’re even close to it. It’s getting very pricey.

I excellent customer service

I excellent customer service

My room was very quiet which I like. The pool looked lovely, but I was unable to swim on this trip due to weather and my schedule. The breakfast was good and the front desk very helpful.

Awesome stay once again!

Awesome stay once again!

The breakfast was just not tasty at all and the temperature automatically resetting after a few minutes in the room

Hotel was nice..the air conditioner was leaking my bag and some clothes got wet I told the front desk and was told someone would reach out to me and never did I have called and no answer back…

Hotel was nice..the air conditioner was leaking my bag and some clothes got wet I told the front desk and was told someone would reach out to me and never did I have called and no answer back…

I would recommend this hotel and look forward to another visit

I would recommend this hotel and look forward to another visit

Hhhvbl ol L h ugh

Hhhvbl ol L h ugh

It great

It great

Very low water pressure in the shower, too firm of a mattress for my liking. Overall though great, will stay again.

Very low water pressure in the shower, too firm of a mattress for my liking. Overall though great, will stay again.

We had a great stay! Breakfast was yummy! Much more than just a continental breakfast like the description stated.

We had a great stay! Breakfast was yummy! Much more than just a continental breakfast like the description stated.

For the traveler easy access to all main thoroughfares. Walmart located to the south and Kroger's to the north

For the traveler easy access to all main thoroughfares. Walmart located to the south and Kroger's to the north

Great location and property!

Great location and property!

I had a great stay at Fairfield Inn I would definitely stay here again. Everything meet my standards.

I had a great stay at Fairfield Inn I would definitely stay here again. Everything meet my standards.

Good property

Good property

Very clean

Very clean

Had a suite one tv didn't work and the bathroom had a tub instead of walk in shower. The lighting in the room was bad only light worked in the bathroom.

there were ants in the breakfast

there were ants in the breakfast

Would appreciate a few more toiletries in the room. Shower cap in particular.

My husband and I use this hotel frequently for short getaways. It’s always so clean!! Staff is amazing. Highly recommend!

My husband and I use this hotel frequently for short getaways. It’s always so clean!! Staff is amazing. Highly recommend!

I just loved how friendly the front desk workers and housekeeper were

I just loved how friendly the front desk workers and housekeeper were

Location was great. Near freeway and a ton of shopping places for whatever need you may have. The hotel it self was clean, safe, comfortable and worth a stay. Staff was very welcoming and helpful. There a few minor things that could use minor repairs but it wasn’t a huge issue. The room above us was making loud running noises during the night. The continental breakfast was basic. Not bad just would have preferred more or different options.

The stay here was perfect. The room was great and bed slept comfortably

The stay here was perfect. The room was great and bed slept comfortably

Nice and friendly staff

Nice and friendly staff

The staff accused us of smoking in our room and we wasn’t we are grown and know we are not to smoke in our room but they basically harassed us by waiting at my friends door with the door open while they got there things not professional at all

Easy check in and out.

Easy check in and out.

We enjoyed our stay and everything went well. The breakfast was very nice with a lot of variety, including fresh fruit. The only issue was the strong smell of the cleaning product which has been used, maybe to clean the carpet? I have a lot of allergies, as well as a sensitivity to fragrances and this made it hard for me to breathe. I mentioned it when we checked out and asked it to be passed on to management.

We enjoyed our stay and everything went well. The breakfast was very nice with a lot of variety, including fresh fruit. The only issue was the strong smell of the cleaning product which has been used, maybe to clean the carpet? I have a lot of allergies, as well as a sensitivity to fragrances and this made it hard for me to breathe. I mentioned it when we checked out and asked it to be passed on to management.

great stay

great stay

Very friendly staff and very clean and comfortable rooms.

Very friendly staff and very clean and comfortable rooms.

Clean, all good.

Clean, all good.

The beds are horribly hard. Everything else was ok

The beds are horribly hard. Everything else was ok

N/A

N/A

Streaming services were down and then an hour later the tv stopped working.

Streaming services were down and then an hour later the tv stopped working.

Most basic accommodations

Most basic accommodations

Everything was fine, except the television remote control, the use of which was quite tedious.

Everything was fine, except the television remote control, the use of which was quite tedious.

Good bed….comfy couch. Quiet!! Friendly staff.

Good bed….comfy couch. Quiet!! Friendly staff.

Very convenient location. Clean and near just about anystore or fast food lication.

Very convenient location. Clean and near just about anystore or fast food lication.

Wonderful and clean place to stay. Staff is very nice and helpful.

Wonderful and clean place to stay. Staff is very nice and helpful.

We do not smoke , our room smelt like smoke. Requested another room. It still smelt like smoke, but it wasn’t as bad as the first room. I would like to stay the breakfast was good. Price compared to other hotels in the area, this hotel was priced high.

We do not smoke , our room smelt like smoke. Requested another room. It still smelt like smoke, but it wasn’t as bad as the first room. I would like to stay the breakfast was good. Price compared to other hotels in the area, this hotel was priced high.

Clean, quiet. Very friendly staff

Clean, quiet. Very friendly staff

Good property just need to be more clean.

Good property just need to be more clean.

Convenient and easy parking

Convenient and easy parking

They don’t clean the room or change towels daily

They don’t clean the room or change towels daily

Great

Great

My favorite place to stay when in Cedar Hill

I like this hotel. I have no complaints.

The desk agent when we checked in was exceptional at 10pm. We woke up and she was back and there were computer issues, rekeying issues and other problems out of her control. She had maybe had 8 hours in between shifts but was as calm, kind, helpful and accommodating even with the stress of nothing working. She was a 5star employee.

That killed it for me, plus no additional actions were taken of then removing the radom piece of furniture out of the room. I dont think I even recieved an official apology.

Staff was exceptional friendly. They definitely need better breakfast options.

Nice hotel, very clean. Close to dining options and shopping.

Respectful staff, clean rooms.

Very clean place. Really good area.

Loved the location, everything is right where you need it. Will definitely stay there again.

The electronic key machine was not working and we had to have the front staff open our room each time we would go outside hotel. So, needless to say we felt trapped in our room.

Excellent

Always consistent. Clean and spacious

I loved the service. The staff was amazing. Aaliyah at the front desk was awesome. She really knows how to treat visitors. Keep it up Aapliyah

Terrible service at this hotel! They couldn’t provide us with a soap just saying they ran out and not even bothering to try and do something about it. Asked for towels, didn’t get them until I asked 3 times Room smelled of smoke while being no smoking room.

Good place for the price. Did not feel safe.

This is a great place to stay

I love it here

I didn't like that the sink had an odor coming from the drain pipe. Hospitality should use vinegar to clean the drains every so often. Some people don't respect the sink for it's intended use and will pour anything down the drain. Lastly, you might consider using a high duster to run across the ceilings to remove spider webs.

Good

Very convenient loved my stay here only thing I didn’t like was they took more off my card then they was suppose to..

Very clean and quiet

Property is clean, staff was nice. Elevator makes a horrible sound but the staff made sure our rooms were not near them. The only downside is you can hear neighboring rooms whole conversations. We unfortunately stayed near a large church group that stayed up all hours of the night and were extremely loud.

Breakfast was amazing !

Our room was changed from king to queen when we arrived, but we were waiting so long at the front desk and were so tired from traveling we just took it. Overall, I was expecting more from a “Marriott” owned hotel.

Other than one of the elevators being out, we really enjoyed our stay! Thank you👍See you next time!

The area was quiet and the bed was comfortable. I went to pull the curtain and noticed it was dirty, I did not like that.

Got no sleep! Everyone was nice, and it was clean. But elevator sounded like a mix between a train whistle and old brakes. There was a random tapping that i can only assume was old pipes hitting the walls throughout the night. Cleaning crew was vacuuming the halls before 9am. Bathroom had no vent fan and no hand soap. If you want sleep, stay somewhere else.

The hotel was clean and so was the room. It comfortably slept 4. What was interesting was on check-in there was no one at the desk. I went to the employee only door behind the front desk and no one was there. We waited a few minutes and I remembered there three people out front talking and one was smoking. I went out to them and asked if someone was working the desk. The young women said she was and what did I need. Now, they had to see us walkiin the door. Although, she was friendly, should have been at the front desk and not outside.

Great property in great location

Front desk staff at check-in was rather rude. Otherwise, fairly average hotel

We enjoyed our stay but it was rocky at first because we had ordered a King suite that was advertised with a sleep sofa. We found that was false...our son was going to use the sofa so we could have a king bed, but the mattress was like two inches thick and he could feel every spring and support bar. The staff seemed to know about the problem but had no solution. We ended up moving to a room with two queen beds. It was comfortable but not what we really wanted. The staff was very nice and the breakfast was good! Need to update the sleep sofa's if you are going to advertise them as sleeping!!

This hotel was fine but it lacks some upkeep. One elevator was out of service the entire 3 days. As was the pool, some gym equipment. There was also garbage left in the stair case for the entire stay.

All clean nice place

Keep up the great work!

The area and general facilities are very nice. But check your credit card because I was double charged for stay.

Great stay, clean, friendly and without a hitch.

Just great

Had a pleasant stay and loved the pool !

Our room had very little water pressure in the bathroom sink; the tub was a little better. The bed was very uncomfortable - sunk in on the side and a hump in the middle.