Burbank Inn and Suites
About Burbank Inn and Suites
This California hotel, located 5 miles from Universal Studios Hollywood Theme Park, features an outdoor pool. Rooms at Burbank Inn and Suites offer 42-inch flat-screen cable TVs and free Wi-Fi. Guest rooms provide seating areas, mini-fridges and coffee makers. The traditionally styled rooms also include a hairdryer and iron facilities. Burbank Inn and Suites offers guests a 24-hour front desk, a car rental desk, and free coffee and juice each morning. Free on-site parking is also available. Los Angeles Zoo and Walt Disney Studios are within 3 miles of Burbank Inn. The Hollywood Walk of Fame and Chinese Theater are 10 miles away.
Amenities
- 24-hour front desk
- Meeting space
- Concierge
- Family friendly
- Wheelchair accessible
- Smoke-free property
Reviews
The hotel reviews indicate a mix of positive and negative experiences. Guests generally appreciate the cleanliness of the rooms, comfort of the beds, and proximity to highways and local attractions. However, there are consistent complaints about the quality of service, outdated facilities, and noise levels due to nearby traffic.
- Clean rooms
- Comfortable beds
- Poor customer service
- Outdated facilities and decor
- 5/5
The room was very basic but nice and clean, as was the bathroom.
- 5/5
From the outside, though clean and well maintained, it appeared to be old and therefore I thought the interior of the rooms would also be old. However, I was surprised to find a delightful room that had been updated and was sparkling clean with a warm and cozy decor. It will be my go to hotel whenever I travel to Burbank!
- 5/5
Nice place if you are looking for a place to sleep for a good value.
- 3/5
There is No Breakfast as advertised, however, there is Free parking. The room was clean: the bed was soft, the sofa was so old & worn, & soft that I couldn't get up off of it. No clocks, no microwave. The towels were rough and had holes in them. The shower head was not only difficult to turn on (the toggle is on the actual showerhead) and it is a mist, not a regular shower spray. The pool/spa was paved over, so I can't imagine anyone wanting to sit out there and it is a bare cement patio w/ a few chairs & a table. So, this was affordable and clean, but not for more than 1 night
- 4/5
felt good..and easy access to freeway
- 1/5
The room was pretty dirty, almost like housekeeping replaced all the sheets and towels but didn’t clean. One of the towels had a blood stain on it. The shower head barely worked and the comforter was stained. The bathroom also had the smell of mold/ mildew. We didn’t even feel comfortable enough to get under the bed covers and we left shortly after. Staff and parking was great and Im sure the lady meant well but the room was atrocious.
- 4/5
The room was clean and comfortable for one night. The front desk door was locked at 3pm and had to use a side window to check in. The lady could not find my reservation and seemed confused but in the end she gave me my room. It was a basic motel and overpriced for what it is but I needed a place close to Burbank airport last minute so it worked.
- 5/5
The location is great. The room was clean and the bed was very comfortable. This was the second time I've stayed here and both times were great. I will stay here again when I'm in the area. The staff is great too.
- 5/5
The location is great. The room was clean and the bed was very comfortable. This was the second time I've stayed here and both times were great. I will stay here again when I'm in the area. The staff is great too.
- 5/5
Staff were available and friendly. Very accommodating. Will stay here again if the opportunity arises Highly suggest checking out Corner Cottage for breakfast burritos and Blink Fitness for the gym, both are close by.
- 4/5
Room was like new. Good bed, clean. Bathroom and shower looked new. Nice carpet.
- 4/5
Room was like new. Good bed, clean. Bathroom and shower looked new. Nice carpet.
- 0.5/5
Bad
- 5/5
No breakfast
- 4/5
A simple hotel , clean with working AC and plenty of parking. All one would need while on a road trip.
- 4/5
A simple hotel , clean with working AC and plenty of parking. All one would need while on a road trip.
- 5/5
Clean, simple, friendly, comfortable. Would definitely stay here again if I needed to stay in/near Burbank in the future
- 5/5
Clean, simple, friendly, comfortable. Would definitely stay here again if I needed to stay in/near Burbank in the future
- 3/5
Cool AC, comfortable bed, found dead roach by toilet upon entering. Reported it and received a token sorry. No compensation. Easy check in, good location, plenty of parking. Room overpriced for what we experienced.
- 3/5
Cool AC, comfortable bed, found dead roach by toilet upon entering. Reported it and received a token sorry. No compensation. Easy check in, good location, plenty of parking. Room overpriced for what we experienced.
- 5/5
Comfortable rooms clean and the staff was really nice and helpful
- 5/5
Comfortable rooms clean and the staff was really nice and helpful
- 3/5
Clean riom
- 3/5
Clean riom
- 5/5
Very clean room. Quiet, despite the proximity to major roads. Excellent value.
- 5/5
Very clean room. Quiet, despite the proximity to major roads. Excellent value.
- 4.5/5
Superb
- 3.5/5
Good
- 4/5
The property is a bit dated but the staff really makes up for it. It is very clean and they are really friendly. The price was a little high compared to some others in the area but overall it was good for us.
- 4/5
The property is a bit dated but the staff really makes up for it. It is very clean and they are really friendly. The price was a little high compared to some others in the area but overall it was good for us.
- 2.5/5
Location Outdated, very basic. Pool was covered and Information not updated. Lobby was not welcoming
- 5/5
Wonderful family run hotel was a lovely place to stay.Beds very comfortable and lots of restaurants 5 mins drive away..
- 5/5
Wonderful family run hotel was a lovely place to stay.Beds very comfortable and lots of restaurants 5 mins drive away..
- 2.5/5
Outdated, very basic. Pool was covered and Information not updated. Lobby was not welcoming ? coffee machines just collecting dust
- 5/5
- 5/5
- 3/5
Only entrance close to freeway on ramp. Pool literally filled with dirt. Clean and quiet.
- 3/5
Only entrance close to freeway on ramp. Pool literally filled with dirt. Clean and quiet.
- 5/5
Fast check in, big room, convenient hotel.
- 5/5
Fast check in, big room, convenient hotel.
- 4.5/5
It was so close to our venue and super convenient to get anywhere. Super clean and the staff was extremely helpful.
- 4.5/5
It was so close to our venue and super convenient to get anywhere. Super clean and the staff was extremely helpful.
- 4/5
Location
- 4/5
Location
- 5/5
Shower has a switch to turn on they failed to tell us about so we couldn't showe
- 5/5
Shower has a switch to turn on they failed to tell us about so we couldn't showe
- 5/5
No breakfast
- 5/5
Exceptional
- 0.5/5
Over priced and no electric kettle even to make hot water
- 0.5/5
Over priced and no electric kettle even to make hot water Over priced and no electric kettle even to make hot water
- 5/5
It was relaxing. Stood there because we went to universal studios. It was quiet and clean. The only downfall was there was no microwave in the rooms.
- 5/5
It was relaxing. Stood there because we went to universal studios. It was quiet and clean. The only downfall was there was no microwave in the rooms.
- 1/5
This unprecedented horrible experience should never be repeated. The proprietor unilaterally canceled my reservation, bringing disgrace upon himself and the Expedia brand. This establishment is unreliable and deceptive.
- 1/5
This unprecedented horrible experience should never be repeated. The proprietor unilaterally canceled my reservation, bringing disgrace upon himself and the Expedia brand. This establishment is unreliable and deceptive.
- 1/5
This property and owner are disgusting. He is rude and unprofessional and will YELL AT YOU ON THE PHONE and hang up on you. I was cancelling my stay within my time limit and the lady said they would happily process my refund. Then, when I called back, the man screamed at me and told me no and hung up on me multiple times. Disgusting people. Don’t EVER stay here.
- 1/5
This property and owner are disgusting. He is rude and unprofessional and will YELL AT YOU ON THE PHONE and hang up on you. I was cancelling my stay within my time limit and the lady said they would happily process my refund. Then, when I called back, the man screamed at me and told me no and hung up on me multiple times. Disgusting people. Don’t EVER stay here.
- 5/5
Clean , easy access to highway and quite
- 5/5
Clean , easy access to highway and quite
- 4/5
Overall the stay was good. Quiet and clean. One downside is that our fridge didn’t work so we just didn’t use it.
- 4/5
Overall the stay was good. Quiet and clean. One downside is that our fridge didn’t work so we just didn’t use it.
- 5/5
Exceptional
- 5/5
The bed was nice and room was clean.
- 5/5
The bed was nice and room was clean.
- 4/5
It was a clean, convenient and comfortable hotel for a very short stay. We were evacuated due to the Altadena fires and they were able to accommodate us immediately and with a very great price. The TV interface was difficult and strange
- 4/5
It was a clean, convenient and comfortable hotel for a very short stay. We were evacuated due to the Altadena fires and they were able to accommodate us immediately and with a very great price. The TV interface was difficult and strange
- 5/5
The price is good
- 5/5
The price is good
- 5/5
Very clean, quiet, easy location, and well priced. Felt safe.
- 5/5
Very clean, quiet, easy location, and well priced. Felt safe.
- 5/5
It was a few months ago, but the hotel was great. I found this place on short notice because another hotel had terminated my reservation with only 3 hours' notice.
- 5/5
It was a few months ago, but the hotel was great. I found this place on short notice because another hotel had terminated my reservation with only 3 hours' notice.
- 5/5
A very basic room. Was everything we were looking for. A comfortable place to sleep for a night. My only complaint: the sheets were a bit scratchy.
- 5/5
A very basic room. Was everything we were looking for. A comfortable place to sleep for a night. My only complaint: the sheets were a bit scratchy.
- 4/5
Right next to the freeway so it’s not a quiet location, but we didn’t have an issue with the noise.
- 4/5
Right next to the freeway so it’s not a quiet location, but we didn’t have an issue with the noise.
- 2/5
Outdated facilities and sub-par check in experience.
- 2/5
Outdated facilities and sub-par check in experience.
- 3.5/5
Good
- 5/5
Its a nice, no frills hotel for a comfy stay. Exceptionally clean rooms, comfy beds, nice staff and a very convenient location near food, theme parks and shopping.
- 5/5
Its a nice, no frills hotel for a comfy stay. Exceptionally clean rooms, comfy beds, nice staff and a very convenient location near food, theme parks and shopping.
- 3/5
We showed up early and was sent away, difficult to understand the young woman at the glass where we are to check in. Told her I had difficulty hearing, she did not adjust. Made my friends and I feel uncomfortable. I felt like they were watching us. Will not stay there again.
- 3/5
We showed up early and was sent away, difficult to understand the young woman at the glass where we are to check in. Told her I had difficulty hearing, she did not adjust. Made my friends and I feel uncomfortable. I felt like they were watching us. Will not stay there again.
- 2/5
Shitty and spooky Hollywood movies hotel. Don't. Just don't.
- 3/5
The beds were lumpy, my back ached every morning. We had to always ask for extra towels, the last day the towels were so small trying to dry off was hard to cover your body.
- 3/5
The beds were lumpy, my back ached every morning. We had to always ask for extra towels, the last day the towels were so small trying to dry off was hard to cover your body.
- 1.5/5
No Secure Wifi, way toooo overpriced, poor shower, our rooms bath wasn't working, really old tv with bad image quality,
- 4/5
It was clean, except for the water bottle I found behind the nightstand. Good price and accessible. Could have used a power strip for our phones.
- 5/5
Liked
- 5/5
Liked
- 1.5/5
When we arrived to the hotel we approached the staff and were given attitude as the fact that we were there too early for check-in. When we just wanted to ask a question. When we finally got checked in we notice that the current was dirty and the part of the door where you place the key card was burnt. When we got into the hotel we notice that the door was missing the extra security latch. We felt uncomfortable and asked front desk if we could change rooms to what the lady said, “this is a safe area, and we are too busy to change your room” overall it felt unsafe. We could understand that they may have been busy but they could have understood our concerns.
- 0.5/5
Norhing. not anymore.
- 5/5
Nice. Clean comfortable. Off street parking
- 5/5
Nice. Clean comfortable. Off street parking
- 5/5
Good stay!
- 5/5
Good stay!
- 5/5
Quirt clean and safe area
- 5/5
Quirt clean and safe area
- 2/5
Blah..at least it was quiet.
- 2/5
Blah..at least it was quiet.
- 5/5
Friendly staff
- 5/5
Friendly staff
- 4/5
Is was a clean room. Nothing great.
- 4/5
Is was a clean room. Nothing great.
- 5/5
Nice, cleaned end very organized. Excelent customer service
- 5/5
Nice, cleaned end very organized. Excelent customer service
- 5/5
The rooms are clean. The beds are comfortable. The staff are accommadating and very nice. We've stayed there several times over the years.
- 5/5
The rooms are clean. The beds are comfortable. The staff are accommadating and very nice. We've stayed there several times over the years.
- 3/5
it was smelly old or moldy.
- 3/5
it was smelly old or moldy.
- 5/5
A great place to stop on our way back to San Francisco. Very clean room!
- 5/5
A great place to stop on our way back to San Francisco. Very clean room!
- 5/5
My second time staying here and I will continue to stay here in the future. Very clean and very comfortable and conveniently located. Nothing to add here
- 5/5
Clean, comfortable beds, very nice
- 5/5
Clean, comfortable beds, very nice
- 4/5
Nice service
- 4/5
Nice service
- 5/5
We really enjoyed our stay, close drive to shopping and restaurants. Great service and clean. Would stay again.
- 5/5
We really enjoyed our stay, close drive to shopping and restaurants. Great service and clean. Would stay again.
- 4/5
They cleaned our room without our consent
- 2.5/5
Nothing My reservation was canceled the day off because the motel owner didn't like the price I paid booking.com.
- 4.5/5
Did not Have breakfast
- 5/5
Very friendly staff
- 5/5
Very friendly staff
- 5/5
Enjoy my stay
- 5/5
Enjoy my stay
- 3/5
The place was quiet.
- 3/5
The place was quiet.
- 4/5
coast to hi
- 4/5
coast to hi
- 3/5
Please spend some money. Like all motels. Dated and borderline dirty
- 3/5
Please spend some money. Like all motels. Dated and borderline dirty
- 4/5
There was no breakfast No microwave in the room
- 4/5
I didn't deal too much with the staff, but my short interactions were good. The room was clean.
- 4/5
I didn't deal too much with the staff, but my short interactions were good. The room was clean.
- 4/5
No microwave & update USB outlets, still old room look. Little expensive over the price.
- 1/5
Allowed guest to gain access to another guest's room and charged unnecessary charges.
- 1/5
Allowed guest to gain access to another guest's room and charged unnecessary charges.
- 4.5/5
Looks newly renovated, very clean and very comfortable
- 1/5
Not recomend this place
- 1/5
Not recomend this place
- 5/5
Everything close by
- 5/5
Everything close by
- 4/5
For just for sleeping, ok but what was shown Expedia was not the same as actual hotel.
- 4/5
For just for sleeping, ok but what was shown Expedia was not the same as actual hotel.
- 1/5
The worst experience ever! The front lobby door was always locked and people at the front desk were incredibly rude! They need to improve on management skills.
- 1/5
The worst experience ever! The front lobby door was always locked and people at the front desk were incredibly rude! They need to improve on management skills.
- 3/5
Ok
- 3/5
Ok
- 5/5
At first from the small parking lot it looked iffy but then when my family and I got into the room we were very happy. Comfy beds, updated shower tub and sink. We were very pleased with our stay!
- 5/5
At first from the small parking lot it looked iffy but then when my family and I got into the room we were very happy. Comfy beds, updated shower tub and sink. We were very pleased with our stay!
- 4/5
The room was fairly large with a king-size bed, dresser, desk and chair, a cocktail table and couch. There was also a mini fridge and night tables on each side of the bed. There was a lamp on each night table, a floor lamp and an overhead lamp. The bathroom had a toilet and tub with ample space. Outside the bathroom door was a sink and vanity cabinet. There was a coffee machine with regular and decaf coffee packets, cups and packets of plastic utensils, and sugar. There was also a hair dryer. The room was in need of a paint job, with the most need being the ceiling, which looked like there had been a leak from the upstairs room. The heat worked. I didn't use the AC. It was a decent value for the price.
- 4/5
The room was fairly large with a king-size bed, dresser, desk and chair, a cocktail table and couch. There was also a mini fridge and night tables on each side of the bed. There was a lamp on each night table, a floor lamp and an overhead lamp. The bathroom had a toilet and tub with ample space. Outside the bathroom door was a sink and vanity cabinet. There was a coffee machine with regular and decaf coffee packets, cups and packets of plastic utensils, and sugar. There was also a hair dryer. The room was in need of a paint job, with the most need being the ceiling, which looked like there had been a leak from the upstairs room. The heat worked. I didn't use the AC. It was a decent value for the price.
- 3/5
Room smelled like mold when you got to the bathroom the wallpaper was coming off and it had mold on the back of it.
- 3/5
Room smelled like mold when you got to the bathroom the wallpaper was coming off and it had mold on the back of it.
- 5/5
Everything was excellent
- 5/5
Everything was excellent
- 4/5
The staff was especially accommodating to my arriving via Uber and was given the liberty of checking into my room early.
- 4/5
The staff was especially accommodating to my arriving via Uber and was given the liberty of checking into my room early.
- 4/5
All good.
- 4/5
All good.
- 5/5
Very clean.
- 5/5
Very clean.
- 4/5
Been here many time nothing special but I never had any problems that’s why I come back
- 4/5
Been here many time nothing special but I never had any problems that’s why I come back
- 5/5
Easy access, friendly staff
- 5/5
Easy access, friendly staff
- 5/5
Very clean rooms and maids did a great job cleaning no complaints other then the rooms don’t have a microwave and pool is cold but overall amazing stay
- 5/5
Very clean rooms and maids did a great job cleaning no complaints other then the rooms don’t have a microwave and pool is cold but overall amazing stay
- 4/5
I revised my trip in the expedia app to add a day, which created a 2nd reservation & the person checking me in did not know which one to use. She was telling me i needed to cancel one.
- 4/5
I revised my trip in the expedia app to add a day, which created a 2nd reservation & the person checking me in did not know which one to use. She was telling me i needed to cancel one.
- 4/5
This was actually a better property than I expected. The room was clean and had tiny but nice soaps shampoos lotion and conditioner. It’s very near a freeway on-ramp which caused me concern. It it was easy to get in and out and the easy freeway access meant everything was nearby. I would stay here again especially considering the place I used to stay was more than twice as much.
- 4/5
This was actually a better property than I expected. The room was clean and had tiny but nice soaps shampoos lotion and conditioner. It’s very near a freeway on-ramp which caused me concern. It it was easy to get in and out and the easy freeway access meant everything was nearby. I would stay here again especially considering the place I used to stay was more than twice as much.
- 4/5
Extremely Noisy due to location next to I5 highway. A bit pricey.
- 4/5
Extremely Noisy due to location next to I5 highway. A bit pricey.
- 5/5
Very very clean rooms with new updated decor in an older motel/hotel building. Attentive management and staff. Noise levels were a bit high because of traffic outside and it being near freeway but once we turned on the room heater it was not too bad. Close to all the things we needed to see and the price was ok for our budget.
- 5/5
Very very clean rooms with new updated decor in an older motel/hotel building. Attentive management and staff. Noise levels were a bit high because of traffic outside and it being near freeway but once we turned on the room heater it was not too bad. Close to all the things we needed to see and the price was ok for our budget.
- 4/5
Just perfect - a nice quiet place.
- 4/5
Just perfect - a nice quiet place.
- 5/5
It was a very good experience we did enjoy the stay
- 5/5
It was a very good experience we did enjoy the stay
- 4/5
Shower pressure was the only issue I had .
- 4/5
Shower pressure was the only issue I had .
- 4/5
The room was clean and nice, but I didn't require the desk clerk to scold me for making my reservation through a third party.
- 4/5
The room was clean and nice, but I didn't require the desk clerk to scold me for making my reservation through a third party.
- 5/5
Everything is good
- 5/5
Everything is good
- 2/5
Ignore the pictures of the lobby. Checking in at 6PM on a Saturday evening you have to do it through the bullet proof glass side window. This is not an "Inn and Suites". It's a motel, and a cheap one at that. They claim a pool, it's about the size of a large hot tub, and next to a very busy street. The most unwelcome I've ever felt checking into a motel. It was the type of encounter where they slip paperwork to you through the slit at the bottom fo the bullet proof glass, vaguely point and tell you to fill it out. There is a $100 security deposit, that part, they don't have any trouble communicating. They gave us one key, even though there were two of us checking in. When we asked for another key, it was provided in silence, in a way that they made sure you understood what a huge imposition it was. With our keys in hand, we walked to our room. Somehow an open air hallway had a stench of stale garlic. The room itself is okay-ish. It was clean enough, but dated in design. The toilet did leak however. We tossed some towels on the floor. (water was from tank and not bowel, otherwise we would have left) The neighborhood: Getting there from the freeway, both residences and businesses had bars on the windows. We serioulsy talked about abandoning a reservation that it was too late to get a refund, and then find a different hotel last minute, which is always expensive. So much to say, but review limited to 1500 chars
- 2/5
Ignore the pictures of the lobby. Checking in at 6PM on a Saturday evening you have to do it through the bullet proof glass side window. This is not an "Inn and Suites". It's a motel, and a cheap one at that. They claim a pool, it's about the size of a large hot tub, and next to a very busy street. The most unwelcome I've ever felt checking into a motel. It was the type of encounter where they slip paperwork to you through the slit at the bottom fo the bullet proof glass, vaguely point and tell you to fill it out. There is a $100 security deposit, that part, they don't have any trouble communicating. They gave us one key, even though there were two of us checking in. When we asked for another key, it was provided in silence, in a way that they made sure you understood what a huge imposition it was. With our keys in hand, we walked to our room. Somehow an open air hallway had a stench of stale garlic. The room itself is okay-ish. It was clean enough, but dated in design. The toilet did leak however. We tossed some towels on the floor. (water was from tank and not bowel, otherwise we would have left) The neighborhood: Getting there from the freeway, both residences and businesses had bars on the windows. We serioulsy talked about abandoning a reservation that it was too late to get a refund, and then find a different hotel last minute, which is always expensive. So much to say, but review limited to 1500 chars
- 5/5
Room was clean & comfortable, quit area and easy access. Don’t go with first impression
- 5/5
Room was clean & comfortable, quit area and easy access. Don’t go with first impression
- 3/5
It was clean and updated. No heated pool so we could not use. The office staff tried to charge an extra $100 on my card for a "deposit" without asking me, I had booked this through a third party and no mention about having to pay an additional $100 deposit for this room, felt I was being scammed, we were going to go to another hotel, then they waived the $100 fee and we stayed. All hotels overpriced here in LA.
- 3/5
It was clean and updated. No heated pool so we could not use. The office staff tried to charge an extra $100 on my card for a "deposit" without asking me, I had booked this through a third party and no mention about having to pay an additional $100 deposit for this room, felt I was being scammed, we were going to go to another hotel, then they waived the $100 fee and we stayed. All hotels overpriced here in LA.
- 1/5
I didn’t even stay because the manager was an idiot and unprofessional 👎😡
- 1/5
I didn’t even stay because the manager was an idiot and unprofessional 👎😡
- 5/5
good
- 5/5
good
- 3/5
You are forced to turn right when leaving, and you have to drive several blocks in order to go to the left. It also takes some learning to know how to enter.
- 3/5
You are forced to turn right when leaving, and you have to drive several blocks in order to go to the left. It also takes some learning to know how to enter.
- 4/5
Area was ok,comfortable beds.
- 4/5
Area was ok,comfortable beds.
- 4/5
Quiet and clean. Close to everything.
- 4/5
Quiet and clean. Close to everything.
- 4/5
Was very grateful they allowed me to check in a bit early as i was in town for a wedding, and needed to get ready. There is a sign that says to check in around the corner at the window….this should have an arrow directing to which direction around the corner. Staff was friendly, the room was cleaner, and quieter than I expected. The coffee pot still had an old used coffee filter pod which was kinda gross, but overall my experience was good, and I would stay there again.
- 4/5
Was very grateful they allowed me to check in a bit early as i was in town for a wedding, and needed to get ready. There is a sign that says to check in around the corner at the window….this should have an arrow directing to which direction around the corner. Staff was friendly, the room was cleaner, and quieter than I expected. The coffee pot still had an old used coffee filter pod which was kinda gross, but overall my experience was good, and I would stay there again.
- 3/5
Pasar la noche
- 3/5
Pasar la noche
- 4/5
It's all right
- 4/5
It's all right
- 5/5
Good location. Safe neighborhood. Great customer service.
- 5/5
Good location. Safe neighborhood. Great customer service.
- 5/5
How true!! Looks a bit outdated, No!!! Remodeled bathrooms, Very clean, comfortable bedding, Nice area. Perfect especially for Burbank airport !!!
- 5/5
How true!! Looks a bit outdated, No!!! Remodeled bathrooms, Very clean, comfortable bedding, Nice area. Perfect especially for Burbank airport !!!
- 4/5
It was nice
- 4/5
It was nice
- 4/5
Small parking lot N space even for the compact vehicles For strong stream from a Shower head , muse press the button real Hard all the way in Carpet smelled n furnitures need to be updated Owners n staff are nice
- 4/5
Small parking lot N space even for the compact vehicles For strong stream from a Shower head , muse press the button real Hard all the way in Carpet smelled n furnitures need to be updated Owners n staff are nice
- 3/5
Like motel 6. Nothing to write home about. Ok cleanness.
- 3/5
Like motel 6. Nothing to write home about. Ok cleanness.
- 2/5
Only one person working at window to check in. Small lobby. Smallest pool in the world I believe. Dated rooms. Toilet would keep running after flush. Keys were not working to get into the rooms.
- 2/5
Only one person working at window to check in. Small lobby. Smallest pool in the world I believe. Dated rooms. Toilet would keep running after flush. Keys were not working to get into the rooms.
- 5/5
This is a hidden gem. We stayed here for Dodgers Opening Day. The parking lot wasn’t jam packed. Parking spaces were a good size. The outdoor hallway was clean and the room was the cleanest I’ve seen. Easy on quick access to the 5 north. Everything was great, nothing to complain about. I have stayed in at least a dozen hotels in the LA area this one is definitely a hidden gem. Simple and clean. The staff was great! Will definitely return next month. This customer was completely satisfied.
- 5/5
This is a hidden gem. We stayed here for Dodgers Opening Day. The parking lot wasn’t jam packed. Parking spaces were a good size. The outdoor hallway was clean and the room was the cleanest I’ve seen. Easy on quick access to the 5 north. Everything was great, nothing to complain about. I have stayed in at least a dozen hotels in the LA area this one is definitely a hidden gem. Simple and clean. The staff was great! Will definitely return next month. This customer was completely satisfied.
- 4/5
Great Burbank location. Close to IKEA and near the freeway for easy access. The property was very clean and well maintained. Pretty basic on amenities, but a good valve.
- 4/5
Great Burbank location. Close to IKEA and near the freeway for easy access. The property was very clean and well maintained. Pretty basic on amenities, but a good valve.
- 4/5
Great place Clean rooms Clean facilities.
- 4/5
Great place Clean rooms Clean facilities.
- 5/5
Very well taken care of! Clean, easy to access from highway, safe to go there.
- 5/5
Very well taken care of! Clean, easy to access from highway, safe to go there.
- 4/5
This place is real nice the only thing that I found wrong was when I was leaving I saw housekeeping cleaning the room next to our and she did not put clean sheets so do they even charge the sheets when people leave or are we sleeping on dirty sheets because you don’t want to change
- 4/5
This place is real nice the only thing that I found wrong was when I was leaving I saw housekeeping cleaning the room next to our and she did not put clean sheets so do they even charge the sheets when people leave or are we sleeping on dirty sheets because you don’t want to change
- 1/5
Customer Service leaves MUCH to be desired. When I checked in, the manager was less than friendly. He told me there was an additional $100 deposit, although I had pre-paid for my entire stay. The refrigerator wasn't working. The front desk woman sent the housekeeper, a lovely woman, who got it to work. The cable TV wasn't working on my second morning. The fd woman said I'd have to wait until 3pm because the mgr "was at a wedding and she couldn't disturb him." I inquired about calling Direct TV and she said she didn't know how to do that. My last morning I asked for late checkout. FD woman said I could checkout no later than noon, "because the maid has to go." Mgr stops by my room at 1136, asks why I haven't checked out. I say fd woman said I could check out by noon. He huffs away. 11:45am: I pack my car, turn in my key and wait for my deposit back from fd woman. Mgr walks over and says I am a liar, fd woman never told me I could checkout at noon. I ask fd woman to confirm our agreement to mgr. FD woman finally does. I ask for apology from mgr. Mgr aggressively yells at me and screams "Get Out" multiple times. I continued to try and reason with them (I don't know why) and eventually got an apology from them both. I won't be patronizing this place again.
- 1/5
Customer Service leaves MUCH to be desired. When I checked in, the manager was less than friendly. He told me there was an additional $100 deposit, although I had pre-paid for my entire stay. The refrigerator wasn't working. The front desk woman sent the housekeeper, a lovely woman, who got it to work. The cable TV wasn't working on my second morning. The fd woman said I'd have to wait until 3pm because the mgr "was at a wedding and she couldn't disturb him." I inquired about calling Direct TV and she said she didn't know how to do that. My last morning I asked for late checkout. FD woman said I could checkout no later than noon, "because the maid has to go." Mgr stops by my room at 1136, asks why I haven't checked out. I say fd woman said I could check out by noon. He huffs away. 11:45am: I pack my car, turn in my key and wait for my deposit back from fd woman. Mgr walks over and says I am a liar, fd woman never told me I could checkout at noon. I ask fd woman to confirm our agreement to mgr. FD woman finally does. I ask for apology from mgr. Mgr aggressively yells at me and screams "Get Out" multiple times. I continued to try and reason with them (I don't know why) and eventually got an apology from them both. I won't be patronizing this place again.
- 5/5
Room was clean and the bed was very comfortable. Even though it's close to a freeway, the noise level was pretty low. Would stay there again.
- 5/5
Room was clean and the bed was very comfortable. Even though it's close to a freeway, the noise level was pretty low. Would stay there again.
- 5/5
We had an awesome stay!
- 5/5
We had an awesome stay!
- 4/5
Nice staff. Great value. Comfortable.
- 5/5
Easy on off freeway. Quite. Clean
- 5/5
Rooms are well appointed and updated Would stay here again for sure
- 5/5
Good
- 1/5
Horrible dont stay at this hotel it got bed bugs no wonder is empty all the time very bad place to stay here
- 5/5
Room very clean, bed very comfortable
- 4/5
I did not like the people on top of us had a kid they ran back and forth for 4 hours it didn’t stop till 11.30 at night but I like this place because it’s close we’re I go when I came to town