SpringHill Suites by Marriott Atlanta Buford/Mall of Georgia
About SpringHill Suites by Marriott Atlanta Buford/Mall of Georgia
Next to the Mall of Georgia, this SpringHill Suites features an outdoor pool, parking and a 24-hour market. Rooms have a dining area, sofa bed and microwave. Wi-Fi is free. Free coffee is available in the SpringHill Suites Atlanta Buford’s lobby. Guests can relax in the seasonal outdoor pool or seasonal hot tub. All suites feature a separate dining area and an ergonomic work space. Each of Springhill Suites Mall of Georgia’s rooms also have a mini-fridge and TV with cable and HBO. Hot breakfast is available each morning. A large number of restaurants are within a one-mile drive of the SpringHill Suites by Marriott Atlanta Buford Mall of Georgia.
Amenities
- On-site parking
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Valet parking
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Luggage storage
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Family friendly
- Wheelchair accessible
- Public transit access
- Smoke-free property
- Air conditioning
- Elevator
Reviews
The hotel received mixed reviews with guests appreciating the friendly and helpful staff, clean rooms, and convenient location. However, some guests had issues with the breakfast service, room comfort, and maintenance.
- Friendly and helpful staff
- Clean rooms
- Issues with breakfast service
- Room comfort and maintenance problems
- 5/5
Everything was great except the shower head had very little pressure.
- 5/5
Clean rooms
- 4/5
Continental breakfast was lacking. Better breakfast and would’ve been 5*
- 4.5/5
Superb
- 3.5/5
The property was in a great location with the Mall of Georgia across the street. The hotel was clean and in great condition. The bed and pillows were comfortable and a great shower with good pressure. That we had to pay for parking.
- 5/5
We were greeted upon arrival
- 4/5
The place was very nice and easy to find when traveling. Right in the middle of the town. We will definitely stay again.
- 5/5
Air conditioning was not good
- 2/5
I don't recall anything I asked upon check in for a late checkout.... they kept stalling to give me an answe... told me to ask the early a.m. of check out.. Then when that time came, They denied my request... ill never stay here again...probably won't stay at any more IHG affiliated for that matter
- 3/5
Clean room and friendly staff. Good location for what we needed. Bed not comfortable unless you like a very soft mattress. Ac unit loud and room kept going to very cold when running to warm when it shut off. Breakfast with minimal options.
- 2/5
Front desk needed more training.
- 2/5
Location Front desk needed more training.
- 4.5/5
Breakfast is good as usual no complaints Everything was hot and fresh The attendant at the desk Ms. ANDREA was so sweet she explained everything to me, wished me a happy birthday and hope that I enjoy my stay.. she was very polite. The parking lot especially at night if you leave and come back there's nowhere to park I had to go around to the side or back of the building to find a park which I feel is not safe. Need more lighting on the side of the building I hope there are cameras too for safety reasons I always stay at this hotel when I come into town and parking is a problem.
- 4.5/5
Breakfast is good as usual no complaints Everything was hot and fresh The attendant at the desk Ms. ANDREA was so sweet she explained everything to me, wished me a happy birthday and hope that I enjoy my stay.. she was very polite. The parking lot especially at night if you leave and come back there's nowhere to park I had to go around to the side or back of the building to find a park which I feel is not safe. Need more lighting on the side of the building I hope there are cameras too for safety reasons I always stay at this hotel when I come into town and parking is a problem.
- 4/5
Very good
- 5/5
Clean room. Professional staff.
- 4.5/5
Superb
- 5/5
the continental breakfast was sumptuous! Fresh waffles, hard-boiled eggs, decaf coffee etc. Breakfast was really good and so much better than I thought it would be. The room was spacious and clean. The bed was made promptly in the morning. The room amenities were also great. We will return when in the area!
- 4/5
Beds are comfortable! Staff is friendly!! There wasn't anything to use in the kitchenette, like plates or dish soap. Everything else was great!
- 5/5
Nice atmosphere and nice staff
- 3/5
Road noise all night.
- 4.5/5
Superb
- 4/5
Very good
- 5/5
Property was very clean.
- 3/5
Location Stayed 5 nights, and only twice did they provide what they called a “refresher,” which essentially meant just making the bed. I had to go to the front desk multiple times to request basic items like toilet paper, towels, and water. The room was not vacuumed at all during my stay. Very disappointing experience.
- 3/5
Location Stayed 5 nights, and only twice did they provide what they called a “refresher,” which essentially meant just making the bed. I had to go to the front desk multiple times to request basic items like toilet paper, towels, and water. The room was not vacuumed at all during my stay. Very disappointing experience.
- 5/5
Great staff and rooms.
- 5/5
Exceptional
- 4/5
I like the fact that it had a kitchen sink and also I how the bathroom sink and mirror was separated from the actual bathroom. I didn't have to worry about nobody coming in trying to use the sink or mirror while I shower I can't say I didn't like it
- 4/5
I like the fact that it had a kitchen sink and also I how the bathroom sink and mirror was separated from the actual bathroom. I didn't have to worry about nobody coming in trying to use the sink or mirror while I shower I can't say I didn't like it
- 3.5/5
Location and staff
- 3.5/5
Location and staff
- 4/5
Space and location The man on the front desk was rude
- 5/5
Breakfast was good and fresh. No problems with the air conditioning
- 0.5/5
The staff was extremely rude at check in and super impatient, especially if you have questions
- 0.5/5
The staff was extremely rude at check in and super impatient, especially if you have questions
- 5/5
Exceptional
- 3/5
We booked because of the hot tub on the site but when we arrived, the hot tub area was filled with flowers. Site needs to be updated!
- 5/5
Exceptional
- 4/5
I was charged to park in the lot and I did not think that was necessary since I stayed at the hotel for two nights.
- 0.5/5
I did not stay and requested a refund. Have not received it yet
- 4/5
I was surprised that you have to pay for parking
- 5/5
Excellent experience from arrival to departure
- 5/5
Hotel was excellent from check in to check out. Staff were awesome! Definitely suggest
- 3/5
Good room , terrible breakfast.
- 3/5
Good room , terrible breakfast.
- 3/5
However, The breakfast is essentially non existent. We couldn't find anything decent to eat for all 6 days. They had cold boiled eggs , oatmeal, banana and muffins . That's about it .
- 3/5
However, The breakfast is essentially non existent. We couldn't find anything decent to eat for all 6 days. They had cold boiled eggs , oatmeal, banana and muffins . That's about it .
- 5/5
Awesome Na
- 5/5
Ues
- 5/5
Ues
- 5/5
Very clean, staff was very polite and friendly. Very convenient to everything for dining and shopping.
- 5/5
very clean room and friendly staff
- 5/5
very clean room and friendly staff
- 5/5
The staff was really amazing and sweet to my family and I.
- 5/5
Excellent
- 5/5
Excellent
- 4/5
It was clean, but had a smell. Kind of an animal/dog smell.
- 4/5
It was clean, but had a smell. Kind of an animal/dog smell.
- 4/5
The room was very clean and spacious! We would stay here again if we are ever in the area!
- 4/5
The room was very clean and spacious! We would stay here again if we are ever in the area!
- 3/5
Perhaps due to the storm there was limited housekeeping staff but we never had anyone come during our stay.
- 3/5
Perhaps due to the storm there was limited housekeeping staff but we never had anyone come during our stay.
- 3/5
The night shade would only come down half way and there were bright parking lot lights outside. Couldn't sleep well because of it.
- 5/5
Relaxing
- 5/5
Room was spacious. Beds were comfortable. Breakfast was good. Front desk was friendly
- 5/5
Room was spacious. Beds were comfortable. Breakfast was good. Front desk was friendly
- 5/5
We arrived late but had a really lovely conversation with the front desk attendant. We missed breakfast but everything else was clean and comfy!
- 5/5
We arrived late but had a really lovely conversation with the front desk attendant. We missed breakfast but everything else was clean and comfy!
- 5/5
Great
- 5/5
Great
- 5/5
N/A
- 1/5
The manager here is rude and completely unprofessional. This isn’t the first time I’ve had a negative experience with her. If you mention anything about the room — like a broken phone — or complain because the fire alarm goes off (after the front-staff accidentally started a fire in the microwave out of negligence), she’ll start yelling, threaten to call the police, and tell you to get the **** out. I was absolutely shocked. I’ve stayed here many times and have never encountered a manager like this at any other hotel.
- 1/5
The manager here is rude and completely unprofessional. This isn’t the first time I’ve had a negative experience with her. If you mention anything about the room — like a broken phone — or complain because the fire alarm goes off (after the front-staff accidentally started a fire in the microwave out of negligence), she’ll start yelling, threaten to call the police, and tell you to get the **** out. I was absolutely shocked. I’ve stayed here many times and have never encountered a manager like this at any other hotel.
- 5/5
- 5/5
- 4/5
The room was good and the staff was very nice and accommodating.
- 4/5
The room was good and the staff was very nice and accommodating.
- 5/5
⭐️⭐️⭐️⭐️⭐️
- 5/5
⭐️⭐️⭐️⭐️⭐️
- 5/5
Excellent stay!!!!
- 5/5
Excellent stay!!!!
- 4/5
The hotel was OK, but that pullout bed was kind of gross. It was not the cleanest place, and the breakfast was subpar.
- 4/5
The hotel was OK, but that pullout bed was kind of gross. It was not the cleanest place, and the breakfast was subpar.
- 5/5
The rooms are very spacious and exceptionally clean, which made our stay comfortable. However, the lighting could definitely be improved, the room felt a bit dim. Breakfast was decent, but the service was just okay. They start packing up around 9:00–9:15 even though breakfast is supposed to go until 9:30, which isn’t fair to guests who come down closer to that time. The coffee was also only lukewarm. Lastly, it would be great if the washroom had an exhaust fan for better ventilation.
- 5/5
The rooms are very spacious and exceptionally clean, which made our stay comfortable. However, the lighting could definitely be improved, the room felt a bit dim. Breakfast was decent, but the service was just okay. They start packing up around 9:00–9:15 even though breakfast is supposed to go until 9:30, which isn’t fair to guests who come down closer to that time. The coffee was also only lukewarm. Lastly, it would be great if the washroom had an exhaust fan for better ventilation.
- 5/5
Great!
- 5/5
Great!
- 5/5
Good experience
- 5/5
Good experience
- 3/5
Room was clean. Phone was completely yellow stained and outdated. Carpet throughout the hotel smelled musty and could use a deep cleaning and deodorizer. Shops close, however construction right next door on shared parking lot. Probably wouldn’t stay again.
- 3/5
Room was clean. Phone was completely yellow stained and outdated. Carpet throughout the hotel smelled musty and could use a deep cleaning and deodorizer. Shops close, however construction right next door on shared parking lot. Probably wouldn’t stay again.
- 5/5
I liked how convenient the hotel was placed near shopping centers and restaurants. The pillows weren’t the best but they did the job.
- 5/5
Very good experience. Hotel was very nice and clean. Staff was very friendly.
- 5/5
Very good experience. Hotel was very nice and clean. Staff was very friendly.
- 5/5
Great start top tier service will definitely stay again
- 5/5
Great start top tier service will definitely stay again
- 1/5
Check in was awful. Waited about 5 minutes for the gentleman to come from around the corner. Worker constantly tries to Talk over you. Was rude to a guest checking in before me because that guest didn’t know about the parking fee from his last visit. “Well since you’re familiar with the hotel as you said, I don’t need to tell you about breakfast or check out”. My First room smelled like mold almost before you even opened the doo, huge crack down the side of the shower, lights did not work, and when I picked up the phone to call the desk it did not work. Called on phone. Front desk worker said we could possibly switch as long as we didn’t touch anything for the next guests. Encouraged him to check room for issues before giving it to another person. Walk into 2nd room and the flat screen TV at the door is completely shattered. Called again to let him know and that we would be leaving. Got out of elevator and worker met me at the elevator with a third key asking us to stay. Said he knew the TV was broken which was why he was trying to give me the third room. When I asked why he gave me a room with a shattered TV at the door with young children with me (and the fact that I paid for a working hotel room…) he said he just forgot about it. Encouraged him to let the manager of the hotel know about the first room and the safety issue of the second. Again, constantly trying to speak over me to a point I was almost yelling. Just Left. Reaching out to Expedia as well.
- 1/5
Check in was awful. Waited about 5 minutes for the gentleman to come from around the corner. Worker constantly tries to Talk over you. Was rude to a guest checking in before me because that guest didn’t know about the parking fee from his last visit. “Well since you’re familiar with the hotel as you said, I don’t need to tell you about breakfast or check out”. My First room smelled like mold almost before you even opened the doo, huge crack down the side of the shower, lights did not work, and when I picked up the phone to call the desk it did not work. Called on phone. Front desk worker said we could possibly switch as long as we didn’t touch anything for the next guests. Encouraged him to check room for issues before giving it to another person. Walk into 2nd room and the flat screen TV at the door is completely shattered. Called again to let him know and that we would be leaving. Got out of elevator and worker met me at the elevator with a third key asking us to stay. Said he knew the TV was broken which was why he was trying to give me the third room. When I asked why he gave me a room with a shattered TV at the door with young children with me (and the fact that I paid for a working hotel room…) he said he just forgot about it. Encouraged him to let the manager of the hotel know about the first room and the safety issue of the second. Again, constantly trying to speak over me to a point I was almost yelling. Just Left. Reaching out to Expedia as well.
- 3/5
They charge extra per day for you to park at the hotel without telling you
- 3/5
They charge extra per day for you to park at the hotel without telling you
- 1/5
Don’t stay here!
- 1/5
Don’t stay here!
- 5/5
The room was a little cold for me.
- 2.5/5
The hotel charged a separate fee for parking to my card the day after we left, and that was not disclosed upon check in or check out. They also charged a fee for vaping. Though a sign was at the front desk, there was no verbal mention of a fee
- 5/5
It was nice and clean. The gentleman at the front desk was kind to my son. Pool was nice. Location was great for food, etc. Roads are busy getting to the hotel, but parking was good. It's nice when you find a hotel that can accommodate a larger family like ours in one room. Breakfast was fantastic!
- 5/5
It was nice and clean. The gentleman at the front desk was kind to my son. Pool was nice. Location was great for food, etc. Roads are busy getting to the hotel, but parking was good. It's nice when you find a hotel that can accommodate a larger family like ours in one room. Breakfast was fantastic!
- 5/5
Amazing but crappy parking
- 5/5
Amazing but crappy parking
- 5/5
Love the front desk staff very sweet she even gave my baby a treat and made hi birthday feel special
- 5/5
Love the front desk staff very sweet she even gave my baby a treat and made hi birthday feel special
- 5/5
Very friendly staff- from front desk to food handlers to housekeeping .. great location and very close to the mall
- 5/5
Very friendly staff- from front desk to food handlers to housekeeping .. great location and very close to the mall
- 5/5
Nice staff
- 5/5
Nice staff
- 4/5
Mostly standard stay, nice room. Breakfast ok but not as solid as some other similar hotels. Big frustration was the pool opens at 10am, but they did not start cleanIng the pool until 10 am. Person cleaning interacted with us but did not tell us that pool would be unavailable until 11:30 am. Noon check out, so lost 45 minutes sitting by the pool waiting to swim before I asked the right question and cleaner finally gave me the actual pool ready time. After long drive needed a swim for joint soreness. Failure both in management planning and lack of clear communication from staff.
- 4/5
Mostly standard stay, nice room. Breakfast ok but not as solid as some other similar hotels. Big frustration was the pool opens at 10am, but they did not start cleanIng the pool until 10 am. Person cleaning interacted with us but did not tell us that pool would be unavailable until 11:30 am. Noon check out, so lost 45 minutes sitting by the pool waiting to swim before I asked the right question and cleaner finally gave me the actual pool ready time. After long drive needed a swim for joint soreness. Failure both in management planning and lack of clear communication from staff.
- 5/5
Excellent
- 5/5
Excellent
- 4/5
Comfortable room Breakfast was all carbs. For diabetics and people with wheat allergies, we were mostly out of luck. No way to eat eggs and bacon or sausage without their being wrapped up in wheat. Waffles don't help.
- 5/5
Great location, good rate, was able to get an early check in.
- 5/5
Great location, good rate, was able to get an early check in.
- 5/5
Amazing! Service was great, property very clean and breakfast was 10/10
- 5/5
Amazing! Service was great, property very clean and breakfast was 10/10
- 4.5/5
Hard to connect to wifi. Pool was small.
- 5/5
Pleasant staffs and easy check in!! I couldn’t find anything wrong with the hotel ?
- 5/5
I very much enjoyed the variety of menus for the morning breakfast, the assistance offered by the front desk and ease of parking each time we returned. I truly disliked that no attempt was made to check on the needs of our room - such as toilet paper, picking up garbage, etc. the entire time of our stay.
- 5/5
I very much enjoyed the variety of menus for the morning breakfast, the assistance offered by the front desk and ease of parking each time we returned. I truly disliked that no attempt was made to check on the needs of our room - such as toilet paper, picking up garbage, etc. the entire time of our stay.
- 5/5
Loved the room setting. It was quiet and close to the mall. There was plenty of parking spots, which is one of the main thing I look at when booking hotels.
- 5/5
Loved the room setting. It was quiet and close to the mall. There was plenty of parking spots, which is one of the main thing I look at when booking hotels.
- 5/5
Great in room amenities and powerful AC
- 5/5
Great in room amenities and powerful AC
- 3.5/5
The pillows are horrible!!! They are sooo flat i woke up sooo sore! Also the air wasn't that cool either
- 4/5
Good location
- 4/5
Good location
- 5/5
Everything good
- 5/5
Everything good
- 3/5
We were first sent to a room that had a bad mildew smell. Also many hairs on the bed & in the replacement towels. Breakfast was good & the service for breakfast was good.
- 3/5
We were first sent to a room that had a bad mildew smell. Also many hairs on the bed & in the replacement towels. Breakfast was good & the service for breakfast was good.
- 4/5
The property is close to shopping and food options. The room was clean and quiet. Breakfast options were okay, but don’t expect many hot food items. The parking lot is small. If you arrive late, good luck finding a parking space.
- 4/5
The property is close to shopping and food options. The room was clean and quiet. Breakfast options were okay, but don’t expect many hot food items. The parking lot is small. If you arrive late, good luck finding a parking space.
- 5/5
It was a nice room the sofa bed was nice ... we had our two young kids and it was nice they didnt have to share a bed
- 5/5
It was a nice room the sofa bed was nice ... we had our two young kids and it was nice they didnt have to share a bed
- 5/5
Location and the staff were absolutely wonderful. She greeted us upon arrival and when we returned from dinner later that night she was friendly and very helpful. The room was perfect and clean. Nothing everything was perfect.
- 5/5
Breakfast was mediocre
- 5/5
Very clean and comfortable
- 5/5
Very clean and comfortable
- 3/5
The Wi-Fi was non-existent. The fridge automatically stops cooling after 2 hours. There were only 3 bath towels. Parking charge wasn’t expected.
- 3/5
The Wi-Fi was non-existent. The fridge automatically stops cooling after 2 hours. There were only 3 bath towels. Parking charge wasn’t expected.
- 3/5
Smell of smoking
- 3/5
Smell of smoking
- 5/5
Wonderful!
- 5/5
Wonderful!
- 3/5
This is an old property. The sheets didn't smell fresh... the blankets too, all seemed to smell stale. The elevators screeched every time doors closed. Ceiling fan mad noises... it's an OK place, not much better than some motels I've been to in the past.
- 3/5
This is an old property. The sheets didn't smell fresh... the blankets too, all seemed to smell stale. The elevators screeched every time doors closed. Ceiling fan mad noises... it's an OK place, not much better than some motels I've been to in the past.
- 5/5
Amazing fac
- 5/5
Amazing fac
- 5/5
Room was very clean. Air conditioning unit worked great. Conveniently located to many restaurants and shopping.
- 5/5
Room was very clean. Air conditioning unit worked great. Conveniently located to many restaurants and shopping.
- 4/5
I must that I have yet to be disappointed with Springhill Suites
- 4/5
I must that I have yet to be disappointed with Springhill Suites
- 5/5
The property is safe, clean, and in a great location. Great for travel alone and with children. Have stayed at this location multiple times and have had the same excellent experience. Will stay there on my next trip to Buford.
- 5/5
The property is safe, clean, and in a great location. Great for travel alone and with children. Have stayed at this location multiple times and have had the same excellent experience. Will stay there on my next trip to Buford.
- 5/5
Enjoyable stay! The room was clean and the staff was helpful and friendly.
- 5/5
Enjoyable stay! The room was clean and the staff was helpful and friendly.
- 2/5
Overall a nice hotel, but the pillows were absolutely terrible, and breakfast was not prepared and put till 630
- 2/5
Overall a nice hotel, but the pillows were absolutely terrible, and breakfast was not prepared and put till 630
- 2/5
The type of room was not available upon check in, after I confirmed and paid for the room prior.
- 2/5
The type of room was not available upon check in, after I confirmed and paid for the room prior.
- 5/5
Great time! good room layout, comfy bed and pillows, very clean! My only complaint is the water pressure was not great.
- 5/5
Great time! good room layout, comfy bed and pillows, very clean! My only complaint is the water pressure was not great.
- 3/5
Property has construction going on all day and the loud continuous noise makes the stay uncomfortable.
- 3/5
Property has construction going on all day and the loud continuous noise makes the stay uncomfortable.
- 3/5
Was not a terrible stay. The room was clean but was smaller than what the pictures showed. Maybe it’s just how it was pictured but overall not bad. The tv stopped working the last night of the stay seemed to be a connection issue with WiFi. Location was perfect though. Right across from the mall and around all wonderful restaurants and shopping.
- 3/5
Was not a terrible stay. The room was clean but was smaller than what the pictures showed. Maybe it’s just how it was pictured but overall not bad. The tv stopped working the last night of the stay seemed to be a connection issue with WiFi. Location was perfect though. Right across from the mall and around all wonderful restaurants and shopping.
- 5/5
The staff was friendly and check-in was a breeze. The Mall of Georgia is directly across the street, so there were plenty of shopping and dining options available.
- 5/5
The staff was friendly and check-in was a breeze. The Mall of Georgia is directly across the street, so there were plenty of shopping and dining options available.
- 4/5
A
- 4/5
A
- 5/5
Clean, Quiet, and perfect to unwind after a busy travel day.
- 5/5
Clean, Quiet, and perfect to unwind after a busy travel day.
- 5/5
A great location, very clean, excellent gym
- 5/5
A great location, very clean, excellent gym
- 5/5
It was nice and clean with plenty of room for my family.
- 5/5
It was nice and clean with plenty of room for my family.
- 5/5
Great place to stay!!
- 5/5
Great place to stay!!
- 3/5
A very old hotel, well situated, very friendly staff but very old
- 3/5
A very old hotel, well situated, very friendly staff but very old
- 5/5
The staff was really great. Easy check-in and check-out. Rooms were clean and nice.
- 5/5
The staff was really great. Easy check-in and check-out. Rooms were clean and nice.
- 4/5
Everything was really nice and the breakfast was good.
- 4/5
Everything was really nice and the breakfast was good.
- 4/5
Excellent grounds and location
- 4/5
Excellent grounds and location
- 5/5
Convenient
- 5/5
Convenient
- 4/5
Convenient to a lot of the main shopping in the area. Staff was very friendly and helpful.
- 4/5
Convenient to a lot of the main shopping in the area. Staff was very friendly and helpful.
- 5/5
I enjoyed my stay! I’ll definitely stay again!
- 5/5
I enjoyed my stay! I’ll definitely stay again!
- 5/5
will use this hotel again.
- 5/5
will use this hotel again.
- 5/5
Quite and easy for a one night stay.
- 5/5
Quite and easy for a one night stay.
- 5/5
Excellent
- 5/5
Excellent
- 2/5
Clean , but having issues with the furnace/heater in the room
- 2/5
Clean , but having issues with the furnace/heater in the room
- 5/5
Quiet and very hospitable
- 5/5
Quiet and very hospitable
- 5/5
Good location!
- 5/5
Good location!
- 4/5
Great room for my family. 2 queen beds and a couch bed with trundle. So the room could easily sleep 6. Beds were very very comfortable and clean. Heat/air worked great! Mini fridge, microwave and coffee pot in the room were nice. Also had a large flatscreen tv able to connect to my Netflix for the kids. Room was very clean and quiet and the property was well maintained. Staff was also super nice. Breakfast buffet had juice, milk, bacon, scrambled eggs, waffle makers, yogurts, fresh fruit, oatmeal bar, and pastries. Lots of little extras. 10/10 for that! Only issue was they put us in an accessible room because my daughter uses a wheelchair - but the knobs to use the removable shower head were broken off. Not a huge deal for us since we just used the tub - but would be a problem for someone that needed to use the bench to shower.
- 4/5
Great room for my family. 2 queen beds and a couch bed with trundle. So the room could easily sleep 6. Beds were very very comfortable and clean. Heat/air worked great! Mini fridge, microwave and coffee pot in the room were nice. Also had a large flatscreen tv able to connect to my Netflix for the kids. Room was very clean and quiet and the property was well maintained. Staff was also super nice. Breakfast buffet had juice, milk, bacon, scrambled eggs, waffle makers, yogurts, fresh fruit, oatmeal bar, and pastries. Lots of little extras. 10/10 for that! Only issue was they put us in an accessible room because my daughter uses a wheelchair - but the knobs to use the removable shower head were broken off. Not a huge deal for us since we just used the tub - but would be a problem for someone that needed to use the bench to shower.
- 5/5
Very clean! Very friendly staff
- 5/5
Very clean! Very friendly staff
- 5/5
Good hospitality experience
- 5/5
Good hospitality experience
- 5/5
Perfect value.
- 5/5
Perfect value.
- 5/5
It was a delightful stay
- 5/5
It was a delightful stay
- 5/5
I like the efficiency and the location. I wouldn't change a thing
- 5/5
I like the efficiency and the location. I wouldn't change a thing
- 5/5
Great stay
- 5/5
Great stay
- 4/5
Place is great but a lot of traffic in weeked at nigth.
- 4/5
Place is great but a lot of traffic in weeked at nigth.
- 3/5
In the other room (113), cold air was blowing constantly on a senior with arthritis. She couldn't turn it off.
- 3/5
In the other room (113), cold air was blowing constantly on a senior with arthritis. She couldn't turn it off.
- 4/5
Great hospitality. Clean sizable room.
- 4/5
Great hospitality. Clean sizable room.
- 5/5
Love this property
- 5/5
Love this property
- 4/5
The carpets did not appear clean
- 4/5
The carpets did not appear clean
- 4/5
Other
- 5/5
Great stay, staff was very friendly.
- 5/5
Absolutely wonderful, fantastic staff! Such beautiful service, delicious complimentary breakfast, Absolutely LOVED the gym, cozy bed, chill vibe, and close ro everything and anything you could possibly want or need.
- 5/5
Nice
- 5/5
Location
- 5/5
Hotel was either new, or very well taken care of, everything was clean and fresh
- 5/5
I have a large family (5) and trying to find a room that keeps us together, that is comfortable, and that isn’t ridiculously priced is a challenge. This was laid out nice, it was clean, and though the breakfast isn’t 5 star…. It offered us extra savings and it was decent enough to be satisfactory. I’d stay here again. Cleanliness is also VERY important to us and this property was clean.
- 4/5
We loved this hotel but there was one thing we didn't like. All of the breakfast food we chose was lukewarm. The selections were good, but it would be better if there was a microwave at the breakfast bar so that food could be heated to a palatable temperature.
- 5/5
Love everything about it very accommodating, clean, friendly staff, fully equipped all amenities
- 5/5
.
- 5/5
We enjoyed our stay at the property
- 5/5
This is a great place to stay.
- 5/5
Staff was very nice and accommodating. The rooms were spacious and comfortable.
- 5/5
Great hospitality and room service
- 5/5
Great location
- 5/5
Close to Coolray Park Price was reasonable We will be back
- 4/5
Great area lots of options for food/ shopping close by
- 5/5
Ladies at the front desk were awesome!
- 4/5
Everything was wonderful but if I wanted to pluck the proverbial melon, the breakfast served was basically sugar and carbs. Being on a strict diet for gestational diabetes, I'd have loved to have been able to choose from more than a tiny slice of meat on a premade breakfast sandwich or prepacked boiled eggs for protein. Sausage or bacon or anything else would have been lovely on it's own. Not a huge deal, there are restaurants all around.
- 4/5
Great condition overall, my bed and room was very clean. One front desk agent was not so friendly but another one was very friendly. The breakfast was there but the freshness was not. I paid $200 for a single king, one person, one night. I've enjoyed Springhill in other cities, probably go somewhere else next time.
- 2/5
The staff including Sandy and Jordan were wonderful I am a cancer patient on oxygen booked my room through Expedia. The musty smell was so bad in room 321 I was up all night with trouble breathing the hotel was full at the time. I had to start taking steroids just to function. I spoke to Tanya the day manager who informed me she checked those rooms all the time and never smelled anything like that. Well lungs don’t lie. She did offer me a “pure” room but because I booked through Expedia I would have to pay again for the room. Never mind that I needed to move so I could breathe. For that reason and her attitude I won’t recommend stay there again
- 5/5
The staff were friendly and helpful; room had a refrigerafor, microwave, toiletries and was clean; the free breakfast had lots of options including belgian waffles, strong coffee, breakfast sausage and fresh fruit. I would come back.
- 5/5
Awesome service at all times
- 5/5
Great staff, clean rooms, good breakfast
- 5/5
The front desk!!! Jordan and Doneika are so helpful, professional and nice. They made everything easy, room.waa comfortable and the Breakfast was good and hot
- 4/5
It was great.
- 5/5
Very clean and friendly service throughout our stay. Conveniently located.
- 2/5
This hotel has gone down hill. I've stayed here maybe 6-8 times previously. There's no housekeeping, it's over crowded and over priced. My room was next to the pool and they don't have pool hours so people are in there all night. I will look elsewhere for my next stay.
- 4/5
Nice stay.
- 5/5
Perfect overnight stay, pool was clean and the free breakfast hits the spot.