Courtyard by Marriott Boynton Beach

Very courteous staff. Very clean rooms. Very nice lobby.

It was a central location, which was kept clean Not having housekeeping daily

Our housekeeper never came back to clean our room!!

Bad

Great service

Exceptional

Customer

There is a charge for breakfast. Sink was slow to drain. Room safe locked by previous occupant. Phone and electrical outlets between beds did not work. Staff was attentive. Nice location with plenty of restaurant choices

No free breakfast

Very pretty and clean hotel, amenities were clean and very organized the only bad thing was the internet, wifi was terrible and very difficult to access so because of that I wasn't able to even look at Netflix YouTube or anything that required a strong wifi connection Besides that is a good hotel to stay.

I loved my stay at the Marriott. The staff was very professional and helpful. A beautiful location and very comfortable. My only issue was the loud doors slamming when closing. I will be using this hotel again in the future

Staff cortious Cleanliness

Cleanliness

Bathroom shower wasn’t in very good shape

The people at the bistro were great! My rate included breakfast which was exceptional. Lauren at the front desk was hospitable and tried to make up for a not great experience during the stay I checked in on a Thursday night and was put on the party floor,. Wedding, prom whatever..Doors were slamming constantly and then a dog barked continually. I called the front desk and was moved. I get to the new room and the key didn't work. Got the key issued resolved and the deadlock didn't Work properly.. I had to call to figure out the secret, i t was a problem getting out as well. Was told they knew about about the problem and it was scheduled to be fixed. The hairdryer didn't work, the coffee pot had no filter rendering it unusable. The tissue box had tissues stuffed in the top and then it was empty. I went out for the day and when i returned my key was deactivated. Went to the desk and Lauren comped me a small bottle of wine to make up for the inconveniences. It was one aggravation after another Im thankful it was only a two night stay. It was not what I expected from a Marriot and I would think twice about booking with them again

The people at the bistro were great! My rate included breakfast which was exceptional. Lauren at the front desk was hospitable and tried to make up for a not great experience during the stay I checked in on a Thursday night and was put on the party floor,. Wedding, prom whatever..Doors were slamming constantly and then a dog barked continually. I called the front desk and was moved. I get to the new room and the key didn't work. Got the key issued resolved and the deadlock didn't Work properly.. I had to call to figure out the secret, i t was a problem getting out as well. Was told they knew about about the problem and it was scheduled to be fixed. The hairdryer didn't work, the coffee pot had no filter rendering it unusable. The tissue box had tissues stuffed in the top and then it was empty. I went out for the day and when i returned my key was deactivated. Went to the desk and Lauren comped me a small bottle of wine to make up for the inconveniences. It was one aggravation after another Im thankful it was only a two night stay. It was not what I expected from a Marriot and I would think twice about booking with them again

I had a good stay, the staff was very good, no problems.

Good guest laundry facilities. Friendly staff. Balcony door did not lock. Area behind drapes dirty. No complimentary coffee in lobby. Hair dryer full of lint. Body wash & shampoo containers empty.

Centrally located for shopping/business district. Good guest laundry facilities. Friendly staff. Balcony door did not lock. Area behind drapes dirty. No complimentary coffee in lobby. Hair dryer full of lint. Body wash & shampoo containers empty.

Very good

We found a dirty rag underneath the bathroom vanity as well as blood stains on the carpet. Friendly staff and great location, but housekeeping needs to step it up.

Very good

I have 2 complaints. My bed was very lumpy and the a/c was very noisy

Superb

Breakfast was fresh. Clean room

Didn’t use

The hotel is too cold - lobby, room, fitness center. The a/c is our room 417 is leaking outside - saw this on our balcony outside. Towels for the pool are quite small. Parking lot - a few spaces need to be repaved. Staff is fantastic!

Needs a realistic free breakfast arrangement. Room was way at the end of a long hallway at the rear of building - but the clerk at check-in directed us thru the front entrance- when there was a rear door less than 20 feet from the room. I am 81 years old with neuropathy. Also the room was noisy - next to some " hotel work" room and some sort of a loading ramp.

Exceptional

Needs a realistic free breakfast arrangement. Room was way at the end of a long hallway at the rear of building - but the clerk at check-in directed us thru the front entrance- when there was a rear door less than 20 feet from the room. I am 81 years old with neuropathy. Also the room was noisy - next to some " hotel work" room and some sort of a loading ramp.

Well located facilities. I got offer with breakfast and it was very good

Great service! Washer & dryer were down which was a bummer but overall super friendly & will go back!

Really enjoyed the hot tub

Located close to the beach; good Restaurants and freeway The toilette lid in one of the rooms was broken. It does look like the cleaning staff does a real good job cleaning.

Located close to the beach; good Restaurants and freeway The toilette lid in one of the rooms was broken. It does look like the cleaning staff does a real good job cleaning.

Im giving this property a one‑star rating. The cleaning staff was rude. I asked for towels—the person simply pointed at the cart instead of helping. I asked two other employees if they spoke English, and they claimed they didn’t, even though it was obvious they understood me. The bathroom was filthy, and the tub filled halfway with water while I tried to shower. The patio door didn’t lock properly, and the only way to secure it was by propping a bar in the frame. I couldn’t wait to check out. This stay was uncomfortable, unprofessional, and absolutely not worth the money

Very good

Great Stay! Thank You

Very good

Everything was excellent

Simple propre sécuritaire pour stationner et arriver à l hôtel

Good

Exceptional

Convenience of location. Friendliness of staff very accommodating. You need to put some warmth into your decor. The bathroom sink area needs to be addressed. It collects water each time you use it.

Exceptional

Superb

It’s was very clean and for a reasonable price No complaints

It’s was very clean and for a reasonable price No complaints

Nice facility

But did have the pizza Flatbread, and chicken quesadilla they were fantastic.

Great!

Very good

Very nice pool and pool seating area.

Location is fantastic, and the employees were nice Outdated and run down. Our balcony door didn’t even lock, but we were so tired and got in late that we didn’t want to complain. We ended up sticking furniture against the door and hope for the best. We called for sheets because the pull out couch was bare for our daughter. The brought 2 fitted sheets and no top sheet. The doors were chipped, our curtain to the balcony had tons of holes in it. The AC rattled because it was broken. Dusty and had small ghost ants. I was disappointed after being charged $230 for one night. We love Marriott, but this was subpar to our previous stats with bonvoy.

Staff was super kind and helpful. Pool was great!

Friendly and helpful reception staff. Clean and comfortable, close to restaurants and shops.

From the moment I arrived, I was welcomed as if I was family. Every conversation I had with anyone was like having it with close family. The ladies in the morning at the coffee bar, the bartender Mollie, etc. I couldn’t have asked for a more better experience

Jaqauline at the front desk was EXCELLENT..!!!!

Very nice staff, great room, lovely courtyard and pool area

The cleanliness of the room was perfect. And the ease of checking in/out is always great!

Did what we needed.

Would have liked a breakfast bar, but excellent and good Starbucks in lobby

It was all very good

Centrally located

One night. No TV. No toilet paper. $300. a night. Something is wrong. However, front girls very good. Do something.

The air conditioning in the room was loud and kept us up all night. We even complained about it, they sent someone up while we were out and it was no better when we got back to the room

Only usable power outlet was the coffee maker outlet so was frustrated charging multiple devises at one outlet.

I like that it had a cheaper price point The customer service was horrible. I paid before I went to the hotel and when I got there at 12am in the morning from driving hours. He told me that he needed my payment and he couldn't give me a room nor look at my phone for anything. Someone from bookings called and he was getting smart with her. She made him give me somewhere to stay. He only gave me a night for one night. When they got it straight the next day my key wouldn't work that night when I returned. That same man was there and wouldn't give the person who checked in with a key to get into our room. Very poor customer service. Then when I checked out they said I will get a refund of a certain amount. I never received the refund. ?

the cleaning pepeol get on the elevator ALL THE TIME with customers with all there equipment when there 2 elevators bad for business

It was a good stay. Room was clean and bed was comfortable. Had to ask for more pillows. The balcony door was old and difficult to open and close. We went to use the spa and someone tripped the circuit breaker and it wouldn’t turn on. It took awhile for someone to come and reset. Overall it was a pleasant stay and location was good.

Cancelled our reservation without notifying me.

Pool area was awful! There was actual yellow police tape wrapped around the pool stairs like a crime scene. The hot tub are was filthy. People come to Florida to be warm and relax by the pool and I didn’t (wouldn’t) use it once! Very disappointed. Room was fine service was good but pool…YUCK!!

Pool area was awful! There was actual yellow police tape wrapped around the pool stairs like a crime scene. The hot tub are was filthy. People come to Florida to be warm and relax by the pool and I didn’t (wouldn’t) use it once! Very disappointed. Room was fine service was good but pool…YUCK!!

The location and staff were nice No glass in the bathroom. The toilet paper was the lowest quality. That’s relevant

they put us in a room that was not clean at all and right by a loading ramp where they take linen in and out of the facility at 10 o’clock at night woke us up did not have a clean mattress pad that fit the bed the one that was on the bed, we asked them to change because it was a filthy. The walls had splatter on them. The balcony they described. The door wouldn’t even open the glass door was filthy. Also white matter was on the couch the footstool and the trashcan not quite sure what that was and did not want to know. They moved us to another room. Not sure if we got that room because we booked it through Expedia, but will not do that again. I think we get the crappies rooms because we use that third-party.

they put us in a room that was not clean at all and right by a loading ramp where they take linen in and out of the facility at 10 o’clock at night woke us up did not have a clean mattress pad that fit the bed the one that was on the bed, we asked them to change because it was a filthy. The walls had splatter on them. The balcony they described. The door wouldn’t even open the glass door was filthy. Also white matter was on the couch the footstool and the trashcan not quite sure what that was and did not want to know. They moved us to another room. Not sure if we got that room because we booked it through Expedia, but will not do that again. I think we get the crappies rooms because we use that third-party.

The beds were extremely comfortable and friendly staff. House cleaning was thorough. Only one working elevator, location was just ok. Pictures are better than the actual.

1. The sliding door didn’t close / seal properly and because of this the noise from the street outside was very loud. 2. A/C rattled loudly when it cycled on and made it hard to sleep. 3. No batteries in the TV remote. 4. Room refrigerator was unplugged and warm 5. Shower drain was clogged and didn’t drain, standing water when showering. 6. There was a large hole in the base of the wall, that looked rotted. 7. No complementary coffee in the lobby. Just an overall disappointment especially for the excessive rate of $400 night with taxes and fees. I will never stay at a Marriott property ever again or use Expedia. Will book direct from now on.

1. The sliding door didn’t close / seal properly and because of this the noise from the street outside was very loud. 2. A/C rattled loudly when it cycled on and made it hard to sleep. 3. No batteries in the TV remote. 4. Room refrigerator was unplugged and warm 5. Shower drain was clogged and didn’t drain, standing water when showering. 6. There was a large hole in the base of the wall, that looked rotted. 7. No complementary coffee in the lobby. Just an overall disappointment especially for the excessive rate of $400 night with taxes and fees. I will never stay at a Marriott property ever again or use Expedia. Will book direct from now on.

Clogg sink, broken toilet 🚽, informed staff no results for three days had to go back to the front desk to inform staff again, bedding was absolutely terrible staff obviously had no idea how to make the bed sheets wouldn’t fit properly terrible night sleep!! Visited Florida for R&R, cemetery visit, never again at the Marriott !! My opinion should have gotten a bigger discount, obviously it’s not about the customer service it’s all about the profit

Clogg sink, broken toilet 🚽, informed staff no results for three days had to go back to the front desk to inform staff again, bedding was absolutely terrible staff obviously had no idea how to make the bed sheets wouldn’t fit properly terrible night sleep!! Visited Florida for R&R, cemetery visit, never again at the Marriott !! My opinion should have gotten a bigger discount, obviously it’s not about the customer service it’s all about the profit

Rooms were excellent and location was perfect

Rooms were excellent and location was perfect

I requested a room closer to the elevator but not right at the elevator. We were given a room which was all the way down the hall instead. We also thought our room included breakfast to find out we had to purchase breakfast... very dissatisfied.

I requested a room closer to the elevator but not right at the elevator. We were given a room which was all the way down the hall instead. We also thought our room included breakfast to find out we had to purchase breakfast... very dissatisfied.

Staff was extremely helpful. I felt safe. In between everything. Shopping & dining made easy. Nothing to dislike

Try somewhere else so they can upgrade the facility’s.

Try somewhere else so they can upgrade the facility’s.

YES IT WAS

YES IT WAS

The room was clean

The room was clean

Location Road noise at night

The location is excellent due to the fact that it was in the back end of a shopping center. So I had access to everything from department store to pharmacy, fast food and restaurants The rooms bathroom had cut marks on the vanity from either the previous patrons it just looked like it was overlooked by cleaning stuff. Other than that the room was great

Decent rooms but amenities and facilities are lacking for the relatively high prices.

Decent rooms but amenities and facilities are lacking for the relatively high prices.

The room was adequate and the front desk staff were friendly. However, when I returned to my room at the end of the day my toothbrush and toothpaste were missing, as was a water bottle I had placed in the refrigerator to cool.

The room was adequate and the front desk staff were friendly. However, when I returned to my room at the end of the day my toothbrush and toothpaste were missing, as was a water bottle I had placed in the refrigerator to cool.

The front desk employee, I believe her bame was Emilia, was fantastic. Very friendly and hepful. The room was clean and comfortable. I will definitely stay again.

The front desk employee, I believe her bame was Emilia, was fantastic. Very friendly and hepful. The room was clean and comfortable. I will definitely stay again.

Great staff, I’ll be back next week Need a fitness , especially when it rsins

The security guard wasn’t very friendly

Anything The staff was rude, when I was booking they mentioned that breakfast was free, but when I get there they said I have to pay.

Staff was friendly. The hotel is being remodeled. It was confusing how to get in and out and where to park. Put staff was very helpful.

Good

Cleaning

Tv was horrible barely worked Shower needed to be regrouted it’s yellow orange not cleaned Only one working elevator

Tv was horrible barely worked Shower needed to be regrouted it’s yellow orange not cleaned Only one working elevator

Will never stay at this location ever.staff doesn't speak english front cĺerks where terrible only excuses waisted lots of my time deal with numerous people and issues

Will never stay at this location ever.staff doesn't speak english front cĺerks where terrible only excuses waisted lots of my time deal with numerous people and issues

I love this hotel! When I can get it at a good rate, I always choose this location. They have recently remodeled, and it's beautiful. The staff is 15 out of 10! The lady who makes breakfast even remembers my order! not a single bad thing to say about this location.

Toilet seat was loose. Lock on the patio door was almost falling off. I have stayed at Marriott hotels dozens of times. This was truly subpar.

Toilet seat was loose. Lock on the patio door was almost falling off. I have stayed at Marriott hotels dozens of times. This was truly subpar.

Everything was good. Clean safe outside but no coffee.

Everything was good. Clean safe outside but no coffee.

The sheets were stained. The balcony door didn’t lock. Room just felt like it wasn’t thoroughly cleaned.

The sheets were stained. The balcony door didn’t lock. Room just felt like it wasn’t thoroughly cleaned.

Very clean hotel with friendly staff.

Very clean hotel with friendly staff.

Everything was good. Check in/out was fast and easy. Did gave a welcome bag for everyone. The reason why I’m giving four stars is because of two reasons: one the shower head are weak even if you change the settings and two provided a fridge but would also like a mini microwave

Everything was good. Check in/out was fast and easy. Did gave a welcome bag for everyone. The reason why I’m giving four stars is because of two reasons: one the shower head are weak even if you change the settings and two provided a fridge but would also like a mini microwave

Everyone was very kind and helpful

Everyone was very kind and helpful

The balcony door was off the track and didn’t close properly, was not told at check-in that the room wouldn’t be cleaned every day. The TV didn’t let us get the local Scripps TV channel to watch the local hockey game. Asked for late checkout and got locked out of the room anyway. Really frustrating when you need to get to the airport.

The balcony door was off the track and didn’t close properly, was not told at check-in that the room wouldn’t be cleaned every day. The TV didn’t let us get the local Scripps TV channel to watch the local hockey game. Asked for late checkout and got locked out of the room anyway. Really frustrating when you need to get to the airport.

So-so. Outdated, strange choice of room furniture...

So-so. Outdated, strange choice of room furniture...

Our room smelled moldy. Shower did not drain along with someone’s hair all over the wall in the shower. The AC unit was so loud that I couldn’t even sleep. The bed was stiff, but fine. If I hadn’t prepaid, I would’ve found a different hotel.

Our room smelled moldy. Shower did not drain along with someone’s hair all over the wall in the shower. The AC unit was so loud that I couldn’t even sleep. The bed was stiff, but fine. If I hadn’t prepaid, I would’ve found a different hotel.

Everything is fine. Good value. They need to offer free coffee and water . Don't make me beg and don't make me pay. Just do the right thing. Otherwise, great pool when the heater is working and great hut tub.

Everything is fine. Good value. They need to offer free coffee and water . Don't make me beg and don't make me pay. Just do the right thing. Otherwise, great pool when the heater is working and great hut tub.

The room was disgusting. Hair in shower old and outdated. Elevator was scary. Very disappointing. Will never stay here again. Do not recommend.

The room was disgusting. Hair in shower old and outdated. Elevator was scary. Very disappointing. Will never stay here again. Do not recommend.

Although they moved us to the other room The other room towels were stained and sink was leaking Terrible maintenance however front desk staff is friendly

Although they moved us to the other room The other room towels were stained and sink was leaking Terrible maintenance however front desk staff is friendly

It was very comfortable!!!

It was very comfortable!!!

We had the view of a dumpster and the balcony door wouldn’t open. Other then that, it was great.

We had the view of a dumpster and the balcony door wouldn’t open. Other then that, it was great.

Roaches

Roaches

Staff was better this time, not rude like before. However, there were roaches in the room, I took video and pictures. I was able to speak with one of the mangers who credited me my $46 in incidentals which I don’t even know why I was charged because I cleaned the room and bagged all the trash. We stay here often and the last two stays have been upsetting. I hate to have to look for a new place to stay since we’ve been staying here since 2011

Staff was better this time, not rude like before. However, there were roaches in the room, I took video and pictures. I was able to speak with one of the mangers who credited me my $46 in incidentals which I don’t even know why I was charged because I cleaned the room and bagged all the trash. We stay here often and the last two stays have been upsetting. I hate to have to look for a new place to stay since we’ve been staying here since 2011

Friendly staff at check-in.

Friendly staff at check-in.

Habitación limpia

Habitación limpia

Room wasnt ready when we gir there .we requested soap,shampoo and towels... mngr rood as we asked about our breakfast included . They said thats what expedia do on there own...this people have no knowledge on 3rd party involvement....we paid $45 for an over price room lookin at a parking lot with dead trees

Room wasnt ready when we gir there .we requested soap,shampoo and towels... mngr rood as we asked about our breakfast included . They said thats what expedia do on there own...this people have no knowledge on 3rd party involvement....we paid $45 for an over price room lookin at a parking lot with dead trees

Ill explain

Ill explain

I liked it

I liked it

will be booking again in the future, front desk was a sweetheart and checkin was a breeze

will be booking again in the future, front desk was a sweetheart and checkin was a breeze

Room was clean

Room was clean

Everything was spotless.

Everything was spotless.

Staff and room was extremely good

Staff and room was extremely good

I was a little disappointed that I was not notified that the main entrance was going to be under construction when I arrived. And I was there for three nights and one of the nights with plans of spending the evening inside and eating at the bistro there was a sign up at about 2 o’clock in the afternoon that it would be closed that night Other than that I honestly have no complaints.

I was a little disappointed that I was not notified that the main entrance was going to be under construction when I arrived. And I was there for three nights and one of the nights with plans of spending the evening inside and eating at the bistro there was a sign up at about 2 o’clock in the afternoon that it would be closed that night Other than that I honestly have no complaints.

Everything was fabulous. The staff was very energetic, very knowledgeable and very friendly and the room was very nice. All amenities, everything was very clean.

Everything was fabulous. The staff was very energetic, very knowledgeable and very friendly and the room was very nice. All amenities, everything was very clean.

For years (but it's been awhile) we stayed at the Courtyard when visiting family in Boynton Beach. It's one thing for certain things to be under construction (like the pool being closed). It's quite another thing for the HVAC to be exceptionally noisy in every room we tried when checking in (and for other guests we asked who told us they had similar issues). Thankfully, they allowed us to cancel our reservation and we moved to the Marriott TownPlace Suites down the street.

For years (but it's been awhile) we stayed at the Courtyard when visiting family in Boynton Beach. It's one thing for certain things to be under construction (like the pool being closed). It's quite another thing for the HVAC to be exceptionally noisy in every room we tried when checking in (and for other guests we asked who told us they had similar issues). Thankfully, they allowed us to cancel our reservation and we moved to the Marriott TownPlace Suites down the street.

Staff was very nice and the hotel was very clean.

Staff was very nice and the hotel was very clean.

Good location and safe

Good location and safe

Hot tub was very nice

Hot tub was very nice

I had 3 days stay I extend one more day but they didn't clean our room, I had to call front desk for request.

I had 3 days stay I extend one more day but they didn't clean our room, I had to call front desk for request.

Cleaning is every other day

Cleaning is every other day

Found bugs

Found bugs

Was ok

Was ok

Area was fine staff was pleasant but ran out of both shower gel and conditioner in bathroom. They don’t appear to check status of containers between room rentals

Area was fine staff was pleasant but ran out of both shower gel and conditioner in bathroom. They don’t appear to check status of containers between room rentals

I loved the everything about this property. My little getaway was very much needed and I’m glad I was able to spend it there.

I loved the everything about this property. My little getaway was very much needed and I’m glad I was able to spend it there.

Not a bad place for the price. Just the construction going on around

Not a bad place for the price. Just the construction going on around

Under renovation made it inconvenient to enter and lug bags. We should have been told this at booking time. No microwave in the room! Unheard of! No complimentary breakfast but even the paid breakfast opens way too late at 7am. No body lotions or other toiletries

Under renovation made it inconvenient to enter and lug bags. We should have been told this at booking time. No microwave in the room! Unheard of! No complimentary breakfast but even the paid breakfast opens way too late at 7am. No body lotions or other toiletries

For a establishment being under renovations is was impressive how they adjusted to the challenges of being under construction

For a establishment being under renovations is was impressive how they adjusted to the challenges of being under construction

Traffic noise can be loud when fire engines go by. One elevator is not working. Staff is wonderful. Room clean.

Traffic noise can be loud when fire engines go by. One elevator is not working. Staff is wonderful. Room clean.

I wouldn’t stay there again. The construction going made the inside dusty and smelly. I was sneezing and coughing.

I wouldn’t stay there again. The construction going made the inside dusty and smelly. I was sneezing and coughing.

With friendly staff, and clean hotel room, I always have a great stay.

With friendly staff, and clean hotel room, I always have a great stay.

The hotels surrounding were under construction.

The hotels surrounding were under construction.

It was a nice stay

It was a nice stay

Hotel should let the guests know that the hotel is under construction, the room had bugs and red stains in the carpet as well as a hole in the wall inside the room.

Hotel should let the guests know that the hotel is under construction, the room had bugs and red stains in the carpet as well as a hole in the wall inside the room.

Property is undergoing remodel. Otherwise, I would have given 5 stars.

Property is undergoing remodel. Otherwise, I would have given 5 stars.

Up to date looked just like pictures

Up to date looked just like pictures

There is some construction going on right now but the facility is doing its best to mitigate the impact to customers.

There is some construction going on right now but the facility is doing its best to mitigate the impact to customers.

This has always been an excellent experience. I highly recommend.

This has always been an excellent experience. I highly recommend.

Great

Great

Nice and smooth

Nice and smooth

Great place

Great place

We had a very nice stay even though the hotel was under construction which was not listed when booked. Conveniently located to family members

We had a very nice stay even though the hotel was under construction which was not listed when booked. Conveniently located to family members

When I booked this hotel I didnt book a construction site. I wish they told me they was still working on the hotel before taking my money. I need a discount

When I booked this hotel I didnt book a construction site. I wish they told me they was still working on the hotel before taking my money. I need a discount

Hotel is undergoing renovations. Otherwise, I would have given 5 stars.

Hotel is undergoing renovations. Otherwise, I would have given 5 stars.

If it was not, I would have given 5.

If it was not, I would have given 5.

Quick overnight stop. No noise at night.

Close for why i stayed

Unfortunately they had a construction going on and it wasn't a good experience

The entire hotel is undergoing renovations. The room was completely updated, freshly painted, contemporary furnishings and spotless clean. However, the television did not work and the AC was set to 68 and could not be adjusted. I could turn the AC off but the temperature could not be adjusted so we decided to settle for the room being a little cold as opposed to being hot if we shut down the AC. It was late and we were tired and did not feel like calling for maintenance and all of that. It was just one night stay. This could have otherwise have been a 5 star visit.

I wish I would have know they were in the middle of a renovations. I would have book elsewhere. The bathroom in the room had hair in the shower, soap skim around the group lines, black mold in the bathroom and all over the terrace. The pool and hot tub was uncleaned with debris scattered all around. There was only one operational elevator. A housekeeper repeatedly tried entering the room across from our secretly, leaving us uncertain about leaving out belongings unattended. Therefore we were not able to enjoy our weekend. I was very disappointed, We expected more from a Marriott.

Ni

Clean

The night reception person, Rae, was lovely and recognized us from our previous stay back in May. We were sad to learn she was no longer employed just a few days after our arrival.

Good place

Good customer service

Good Service, Clean Room, Great Location for my needs.

The building is going through a renovation. Fences up. Hard to find entrance door and then hard to find reception. Smells when you walk in from construction. Will not give housecleaning when asked except every other day. Will not stay again. Staff rude.

I understand the remodel is going on, but the torn up lobby was a negative. I am sure it will be worth it e=when it is eventually finished.

Stay was great.

There is major renovations going on. Could not find the main entrance easily. Had to walk through halls of painters. So the first impressison was poor. However, the staff was great, check in was quick. Food was pretty good. The room was very clean and neat, but not able to adjust the temperature. Staff cam in and changed it for us, but would have liked to be able to adjust the temperature as we wanted at different times.

Quiet. Need improvement and cleaning dusty. Slide door need to fix it lock is broken. So far ok

My room was beautiful, and clean. I enjoyed staying there. I recommend this hotel to everyone who is needing a nice place to stay in Boynton Beach, FL.

Thank you

Hotel is under renovation with a very strange smell in the hallway leading to the lobby. Our desk clerk was very sweet and helpful. Our room had no been cleaned well at all. There was hair throughout our bathroom with a white powder under the bathroom sink. There was a tiny blue pill on the floor by the pull out couch. More hair and a dust ball on the floor. No body wash in the shower, with low amounts of shampoo and conditioner in the shower.

The hotel staff were very professional and helpful. Even though the hotel was under renovation they went out of their way to make us feel comfortable

Front desk staff are excellent, far superior than most, the major construction entrance, seems to be at a snails pace, even in good weather, exterior, they’re saving Grace was the front desk, this was business and personal travel, working on a book and the interior space around the pool are excellent, the general manager has his work cut out for him, the common areas were not freshened up in five days. The air conditioning is sufficient, but antiquated. Food not so great but kind staff. Some of the bad seem to be replaced Internet good, Uber.

Everything was great but the hotel is under repair renovation, that’s the only reason i didn’t give the 5 start

The

The staff was excellent! My room was clean & very quiet.

Balcony

Great

Property was well maintained, safe, and welcoming.

.

The pillows killed me ! Too high and I had a headache for 3 days couldn’t sleep well

Very nice location closed to everything. Rooms are clean pool and jacuzzi very nice size.

The bartender, Amanda and the front desk manager Rae are the best! Both were So kind so helpful! STELLAR customer service!

Great

I like everything

The hotel is closer to a lot of shopping stores and dining options

Nice place

Great property

Great amenities. Great room

Easy friendly check in and parking. Hot tub, jacuzzi, clean. There was a large “water bug” in the room this time when I was eating it ran out. Otherwise great

Very nice

Friendly staff

Clean rooms, easy check-in, nice staff

Very nice and clean and shops surrounding

The room was clean bed was comfortable and service desk friendly

Our room was dirty . Toilet w skid marks . Our bed has opened bar soup on the mattress .

Everything was great!

It was really nice to stay there, I was really nice, I love the staff, but I didn't have a chance to breakfast cause I didn't wake up on time besides I like every thing about it

I cannot say enough how friendly and helpful the checkin staff was during a difficult time in my life. Chaira at the front desk was so friendly the first time I checked in when I was down to tend to a sick parent. When I had to come back a few days later after my mother passed Chiara remembered me and was so pleasant and kind. She made me feel better on a day that was difficult. I was able to get an early checkin and Chiara and Emilia were very helpful and delightful. I was comfortable the first time I was here and that made a why I chose this hotel for my return trip

I would NEVER STAY IN THIS HOTEL AGAIN! I got BEDBUGS, from there of course they told me there weren’t any after I showed pictures of my arm, and my doctors papers stating that’s what it was!! And the worst thing after I told them what room I was in, they said they had people in there and would get the pest control people in there after they checked out!! That’s just wrong!! It’s a health violation, and it’s Disgusting! So if you were in room 119 on June 4th 2025. I really hope you were lucky and did not get them!!

Conveniently we got our room when we arrived early, however the room was above noisy air con units and the air con unit in our room was so noisy we had to switch it off! Although it was a non smoking room it smelt as if it had been smoked in! A bit disappointing!

Didn’t know if I could drink the water, it had a stench and smelt kind of off. Ac kept everyone awake, so loud… noise cancellation headphones are required. Bathroom was nice.

Had an emergency, they would not cancel

Super nice hotel. Excellent services

Lovely weekend getaway

Very friendly and helpful

Just horrible

The room was not clean and the housekeeper walked pass the room numerous times and marked the room as completed, the hallway also had a bag full of dirty towels and left there all night disgusting, I will not come there ever again

Everybody has been super friendly. Check in process was a breeze!

Very good

Nice property. Cold hot tub.

Pretty decent for the proce

Worst stay ever I was accused by the front desk clerk of doing something illegal when a family member was coming to drop something off. I emailed the manager and never received a response. As of yet I would never stay here again.

Decent property - served its purpose

Also very close to beach. Very Clean. Staff friendly and welcoming.

All good ty

Very friendly and attentive staff Large clean pool/ well maintained grounds Special thanks to Julie and Rae who exceed customer expectations! Would recommend

It was a nice weekend there.

Very good front desk service and very clean room

OK place. Nothing better in area.

The staff was great, I arrived extremely early and asked what was the earliest I can check in and she let me check in right then and there around 9:30. I was exhausted from flying and walking through the airports.

Constantly killing little bugs in room. Could not leave any food out on counter tops. Refrigerator too small to use properly

The rooms were fine, nothing out of the ordinary. The cost and speed of service for breakfast and the bar was very pour.

Very clean and attention to detail

My stay was okay. Nothing extraordinary not bad to say.

Firstly, my room was not properly cleaned, as I found hair in the shower and an unpleasant smell. When I raised this with the front desk, the response was less than satisfactory. Additionally, I had an uncomfortable interaction with an older gentleman at the front desk regarding my new reservation. His handling of my credit card was concerning, and I felt dismissed when I requested to speak with a manager. He told me that no manager wasn’t on site

All very acceptable.