Embassy Suites by Hilton Bethesda Washington DC

Great hotel with great staff & clean place.

Great location for our stay. Very close to food and shopping. Breakfast was wonderful and happy hour was a nice touch.

Perfect for family trip. Very friendly staff. Rooms are spacious and bathrooms are renovated. breakfast is included and a full buffet and egg station. Food is very good. Loved the happy hour with two free drinks and a snack per adult. Indoor, outdoor pool and Jacuzzi and full gym equipped.

Great breakfast

The hotel is absolutely amazing. The breakfast and the pool were our favorites. At breakfast, we got omlette made to order and it was delicious. The staff were very friendly and helpful. We will absolutely visit again.

Room was very clean, customer service very friendly

Exceptional

Friendly staff A bit old

The front desk staff was extremely attentive and helpful. Everything was very smooth. I enjoyed the stay with complementary happy hour and a great breakfast!!

Everything is good! Staff is wonderful. Rooms are good and clean. Area is good location. The only thing I will say will be that the pool needs a little bit of cleaning lots of bugs and dirty areas on the outside pool and mold lines in certain areas of the pool walls and the plastic glass that divided the outside/ inside pool.

We had to check into and out of 3 rooms before we had one with a working AC! Then the electric door lock malfunctioned and we needed to wait for maintenance to diff it one night. The property is old and tired.

Exceptional

Superb

Breakfast was excellent. Room not suitable for couples. There is no door between the bedroom (sleeping area) and the bathroom sink and closet area. That means if one person gets up during the night to use the toilet, and then washes their hands, they will disturb their partner who is sleeping. This poor design results in recommending that others avoid this property.

Pleasant stay, would use again

This hotel is very well organized and clean. Breakfast has a variety of hot food and fresh fruit. The omelette lady was very good, handling 4-5 pans at the same time while taking care of every guest's need. The parking space is huge and cost is reasonable ($24 per night). The only downside is its location, a bit away from public transportation (e.g. the red line subway). You must have your own vehicle to go anywhere around DC. Overall, I give the hotel an excellent remark.

. .

It is okay. Away from downtown Unfriendly staff. Room was not clean. Missing items in the room. Breakfast is very mediocre

Very good

Exceptional

Exceptional

Exceptional

Exceptional

Location, breakfast included, great staff Air in room didn’t work great, parking rates getting too high

Disappointing

It was great for the one night we stayed. The indoor pool was heated & the breakfast was good.

Nice room and great breakfast.

Good

Everything was great and the breakfast and daily reception were the best. The location was convenient for our trip to the DC area. The only thing that was a little disappointing was that the indoor pool was closed for much of the day for baby swimming lessons.

Exceptional

I’ve been staying here for about a year never any complaints

Very good

Good

Pool is very dirty.

great place we will be back

Need a better spot for smoking

Clean, spacious

Exceptional

Exceptional

A really nice place with zero complaints by guests!

Nice well equipped large rooms with breakfast included!

Aesthetically pleasing Hated going to another floor to get ice

Disappointing

The staff was very helpful, the place was very clean, & the breakfast was so delicious. That’s why we always go to this hotel when we are in washington dc .

Wonderful room, helpful staff, delicious breakfast - we'll be back!

Exceptional

Location The bartender guy on happy hour was not nice in serving the drinks during the happy hour time.

The property is not far from all the places we needed to be. The breakfast was very good and there were many choices. The rooms are showing their age. Wallpaper in bathroom had huge bubbles in it, stone tile in bath was cracked and stained. Carpet in bedroom was torn. Door to bathroom had major gouges in it from years of use an no repainting.

Superb

It was a great room. The iron leaked and I couldn't adjust the temperature. The room was very nice and has a restaurant at site.

Convenient, near family

Disappointing

Loved the room size, its cleanliness and super comfortable bed. Staff, from front desk to restaurant personnel, are uniformly pleasant and professional. Included breakfast was first rate. Highly recommend.

Everything was excellent -staff very friendly and helpful , room was spacious , comfortable , and clean. Great location , 5 miles from downtown Bethesda , when we arrived we received complimentary water and on top of that got complimentary drinks/snacks at the bar. Excellent breakfast - omelets to order , eggs, breakfast meats , hot cereals, waffles, fruit , toast , bagels, yogurt . Parking garage was great also (if you need and it’s $24 /night easy to get from there to main lobby. Highly recommend Embassy Suites if visiting the area

Great room, wonderful breakfast, easy access to interstate. No issues

Exceptional

Breakfast

The start was not great. Our toilet did not work well (and the bathroom needed an upgrade). We asked them to fix the toilet, but it still didn’t work the next night. We asked for a new room and this time it was excellent. The staff was very professional and sympathetic. The breakfast included a wide variety of options and tasted great. I would ask for the highest floor available.

Best place to stay

Exceptional

Good service and comfort Very disappointed with the quality of breakfast. Embassy Suites were known for their excellent breakfast, not anymore!

It was great my family and I had a great time :) The staff was awesome and the breakfast was very good.

I inadvertently left a medical device behind in my room. I contacted the front desk and within a few hours received a call stating that the device had been found by housekeeping and secured at the front desk so a family member was able to retrieve it for me. The breakfast is terrific. The sofa bed mattress should be replaced in room 343. Pretty uncomfortable. Also, I was unabel to turn the TV on in the bedroom.

Warm welcome with complimentary drinks, water bottles are great. Enjoyed the breakfast.

Very time I have a trip to the DC area this is my go to spot!

The pool is only available very limited hours during the week they do private swim lessons, the hot tub was down for maintenance, the a/c quit working the last day in our suite and there was no water pressure in the shower, the toilet however flushed so loudly that it was heard in both rooms. The carpet was frayed and had burn holes, we even upgraded to a corner suite which I expected to be nicer than it was.

Everything clean and comfortable. Excellent variety for breakfast. Very enjoyable stay.

The hotel is very nice it has everything. The breakfast buffet was great a lot of food to eat. I think the pool needs attention the water didnt seem clean i was wearing googles and couldn’t see anything in the water

room, bed, cleam

Lovely experience. The staff were very helpful and kind. Highly recommend it!

Breakfast was fabulous.

Nothing unique but everyone was nice

I booked this hotel for my family who traveled all the way from Brazil for my wedding. If you want to visit the dotwntown area of Washington DC, it is far and traffic is bad. Facilities are very clean, comfortable beds, the room is big and has a mini kitchen, bathroom is big and clean. My family also loved the breakfast included and had some meals at the hotel restaurant. They also enjoyed the pool indoors. Very happy with this hotel choice for my family.

The stay at the Embassy suite was excellent The only concern that I have is I could not get Wi-fi connection with my desktop in the room that was the only fault that I would say about the hotel but everything to the front desk to the people in the breakfast area were absolutely amazing

Great staff. Great breakfast. Will be staying again!

Well I was desperate for some R&R and I headed to MD on a rainy day . The drive was well worth it. The embassy suites was centrally located in the best area for me . I was desperate for a mani pedi and it was within 10 minutes and dinner options were abundant . The hotel suite was beautiful and well stocked. Breakfast options were abundant and the omelets and staff were so incredibly pleasant. This hotel was full of families and was packed but you didn’t know it . This will be my fav getaway moving forward.

Facilities, space, cleanliness, modernity Sometimes didn't have coke zero in the gift shop

Everything about the place was excellent, except for the shower. The controls were very odd and the water pressure could use a bit of attention.

Room was clean, bed comfortable. Staff very friendly and helpful.

Room was clean, bed comfortable. Staff very friendly and helpful.

Everything’s good like about it

Nice hotel

The room was amazing. Parking for the handicapped isn’t great. It’s a very long walk from the garage to the lobby.

The room was amazing. Parking for the handicapped isn’t great. It’s a very long walk from the garage to the lobby.

I stayed here for an extended weekend and it was great. Joe at the bar was so kind during the happy hour and just any time we saw him while on the property. Lucia L at coffee bar and the breakfast area went out of her way to make my coffee each morning and it was perfect. She was so kind to me and my friend. Maria made an excellent omelette The front desk team were amazing, but I forgot to write their names down

Love that breakfast was included, and is actually a buffet/ omelette station. Staff was great.

Exceptional

the property is outdated, garage is unsafe to drive with the ropes separating sections Noise from LL level was bothering everybody in the lobby and by-passers from the garage and a chlorine smell from the pools Food quality during breakfast can use an improvement, there is nothing close by, without competition ...

We had extra care at check in. Very friendly staff at meals.

the room I had was so nice, I wish I had booked for an extra night. I had a lot to do while I was in the area so I didn't get to spend a lot of time in the room except to sleep. Next time I will book for at least 2 nights. there could have been an extra roll of tissue paper in the bathroom

The front desk staff was very professional and helpful. The room was much bigger than expected. The separate bedroom helped us with our sleeping arrangements. Each guest was given a voucher for (2) drinks to be used at the hotel lobby bar between (5:00pm - 6:30pm) for each night that you stay. Each guest also received a voucher for the Buffet Breakfast for each night that you stay. The Buffet Breakfast staff was amazing at attending to the patrons. There was no outside parking. There was a multi-level parking garage attached to the building, accessible through the lobby. However at $24.00 per night, seemed a little pricey. The Bar Tender (Joe) was a little stingy with the time constraints on the Free Drinks provided by the hotel.

Exceptional

Good breakfast. Extra charge for parking is ridiculous. The room rate is high enough.

Food quality during breakfast can use an improvement, there is nothing close by, without competition ...

Spacious rooms with kitchenette. Well kept. Good breakfast. Extra charge for parking is ridiculous. The room rate is high enough.

The front desk staff was very professional and helpful. The room was much bigger than expected. The separate bedroom helped us with our sleeping arrangements. Each guest was given a voucher for (2) drinks to be used at the hotel lobby bar between (5:00pm - 6:30pm) for each night that you stay. Each guest also received a voucher for the Buffet Breakfast for each night that you stay. The Buffet Breakfast staff was amazing at attending to the patrons. There was no outside parking. There was a multi-level parking garage attached to the building, accessible through the lobby. However at $24.00 per night, seemed a little pricey. The Bar Tender (Joe) was a little stingy with the time constraints on the Free Drinks provided by the hotel.

the room I had was so nice, I wish I had booked for an extra night. I had a lot to do while I was in the area so I didn't get to spend a lot of time in the room except to sleep. Next time I will book for at least 2 nights. there could have been an extra roll of tissue paper in the bathroom

Superb

Excellent staff service.

Great location and staff

Great location and staff

Exceptional

Lovely property - super clean and well maintained. King size bed suite was spacious and ample for our family of three (2 adults, 1 toddler). Only negative is that the parking is extortionate ($24 for the night) and there is no real suitable alternative parking nearby leaving you no option but to accept the rate.

Exceptional

Exceptional

Superb

Exceptional

Good location and staff. Convenient but a distance from D.C. Construction near entry complicates coming and going but will cease eventually.

Good location and staff. Convenient but a distance from D.C. Construction near entry complicates coming and going but will cease eventually.

Superb location. Ambience at first approach was calming and refreshing. Everything works as designed. Beds were comfortable and clean. Bathroom was spacious and well lit. Breakfast was quite satisfying and classy. I really enjoyed my stay and will definitely be back on my next trip. Parking was quite pricey.

Everything was great

It was our second time there and will stay there again as we have a relative under medical care nearby. Wonderful staff and very clean. The breakfast is outstanding and the evening dinner fair is good too, but my only recommendation would be midday service for those of us who might be staying in that immediate area. Four points to the omelette makers each breakfast.

Very good

Definitely have not seen a decent hotel in quite some time. There is no such thing as perfect but there were 2 things that bothered me and they both included housekeeping. 1.) If a room is occupied and you knock and do not get a answer or if there is no check out that day and no one ask for housekeeping. Housekeeping SHOULD NOT just enter the room. That was a huge no.2.) Then while at breakfast coming back to the room. I guess the housekeeper was cleaning my room and another. I came back to the pillows thrown in a corner on the floor.Now she did change the pillow cases. Even still she could have sat the pillows on the night stands. Other than this I would give 5 stars

Big suite w convenient layout. Wet bar in room. Great breakfast w omeletes to order and many other choices. Cocktail hour is nice. Was a little challenge to get to Metro train.

Big suite w convenient layout. Wet bar in room. Great breakfast w omeletes to order and many other choices. Cocktail hour is nice. Was a little challenge to get to Metro train.

Very pretty modern hotel, love the room and how spacey it is

Room was good breakfast was perfect! Loved the pool

Yes it was all amazing!

Breakfast was excellent

Location

Great staff..

Great staff..

Exceptional

Exceptional

Great place and very clean Staff also very nice The cost for the car park

Location

It is a very nice hotel in a great location. They do not have 24 hr coffee/ tea service like many other Hilton properties

It's conveniently located at the first exit on the 270 just off of the I95/495. The rooms were clean and comfortable. Friendly staff. Their wide selection complementary breakfast was excellent. Made to order omelettes if you wish!! They offered two complimentary alcoholic beverages between 5 and 6 p.m. Overall the accomnodation was a decent!

Traveling from National Airport, I called the hotel to find out what Metro station was closest. I waited 14 minutes of ringing before anyone answered. When I got to my room, the inside of the little refrigerator was filthy -- black gunk on the shelves and the inside of the door. The staff could not answer basic questions about navigating the area as a pedestrian, could not answer any but the most basic questions about where the nearest stores were and what they offered. All utensils for food were made of plastic. No one cleaned my room after my first night. Housekeeping staff could not speak English. The breakfast was okay -- the oatmeal was very watery. The happy hour bar was decent, although my friends could not drink the white wine they offered because it was so bad. They ended paying for their drinks so they could have something decent. And all of this to attend a funeral! Jeez!

The passageway to the parking garage was not easy to find.

Cl

Great location, very big room and an amazing breakfast! Complimentary Happy Hour drinks was a nice surprise. The passageway to the parking garage was not easy to find.

Everything was perfect The price of parking although there wasn’t any spaces for my truck. I was still charged

Everything was perfect The price of parking although there wasn’t any spaces for my truck. I was still charged

Flush the toilet or take a shower and it sounded like a roaring jet engine. I was glad I am deaf without my hearing aids. Otherwise the staff were super friendly and helpful!

The staff was very nice and our room was clean. The pool needed cleaning. The breakfast was very good. My biggest complaint is the additional $25 per night for parking. You should include it in your nightly rate price. It’s a deceiving practice. There is no other place to park so it’s not optional.

The location and very clean

Parking on site Nothing to do

The location and very clean

Breakfast menu and bar were good. Morning shower could have been warmer in my room, 212. Overall a very good stay.

The whole experience was great

Exceptional

Toilet flush very noisy. Would like door separating bedroom from vanity / sink area.

Toilet flush very noisy. Would like door separating bedroom from vanity / sink area.

Ok

Nothing

I never went because I was told that I didn’t have a reservation. I was on the phone for over 48 minutes just to be told that I didn’t have a reservation. I was so disgusted and disappointed that I didn’t want to talk to another person.

Excellent breakfast. The bathroom was really nice but this being a family hotel the glass shower door concerned me with our 20 month old. We had to be extremely vigilant that we didn't take our eyes off of her with it. It was sturdy but a bit scary where children were concerned. If it were to break with a child, I imagine it could be tragic!

We felt very welcome and our needs attended to immediately. The breakfast is awesome and very well maintained. No one goes hungry as it can satisfy any appetite.

Room was very clean

The suite was very quiet and clean with a comfortable mattress that ensured a very good night's sleep. I was disappointed with the too powerful shower head that caused water to not drain adequately in the bathtub. Also, the low silhouette toilet was difficult to use because of my arthritis, perhaps a handicapped bathroom would be more helpful.

Signage for getting to hotel from the main road a in and around hotel was minimal a hard to find. Especially to parking. I went the wrong way a few times.

The suite was very comfortable with excellent bedding. The breakfast offered everything I could think of and was very good. Parking was convenient and easy.

We enjoyed our stay at the Embassy Suites, Bethesda. The hotel lobby is inviting, the rooms spacious and clean. Check in and out was easy. Breakfast was excellent. There were many food choices and all staff was friendly and efficient.

The staff were responsive, however management should step in to prevent these things from happening in the first place, let alone more than once.

Breakfasts good , bed felt comfortable

This hotel is definitely a 4.5. I loved my room and the balcony it was clean. The bed was great. The TVs were good. The amenities were nice. They didn't have bathrooms, but everything else was perfect. It was close to almost a five star. Stay to be honest.

This is the second time we've stayed here as a family. Rooms are clean. Staff was nice and accommodating. I love the complimentary drinks given, and the breakfast is great. My kids approved it too. I will say that watch the clearance in the garage because just because you can drive in there only the first level prior to the ramps/turns will accommodate a luggage carrier on top of your roof. Unfortunately I learned the hard way and smashed mine beyond repair and I had just bought it. I did notice a clearance sign hanging just beyond where we fit, after.

Being located adjacent to an office park with no easy to reach public transit nearby, the parking fee atop the room rate was really excessive.

Excellent breakfast, close to public transportation

Location The whirlpool was not working, and I wasn’t able to use it and that was one of my reason for to go to that location

Cleanness, Breakfast menu & time, Comfort, and the Staff.

Perfect location, right off the highway and excellent restaurant right on site. Can’t find a bad word to say about the property.

Great hotel, convenient location, Natty check us in and had a wonderful personality. Breakfast offered a variety of options, Lucia in the restaurant area took care of our Family. Great overall value, anc close proximity to D.C.

Clean and great price

Overcrowded common spaces, swimming pool and breakfast

Kind staff. Large rooms. Were able to meet our request of rooms close to each other. Excellent breakfast buffet with quality food and large selection. Indoor pool. Nothing!

None

Bath room light and vent turn on the same time

The location was convenient and the overall stay was comfortable. The room was clean, and the staff were polite and helpful. In particular, the staff during breakfast and at the bar in the evening were very friendly and supportive. Apart from that, there were a few minor issues, but nothing that significantly affected the overall experience. Note for all there is no free parking area but paid parking is available for 24$ per night.

Staff and breakfast The thermostat in our room blew out cold air all night. It caused my husband to wake up with a scratchy throat. It was his birthday. All the hotel could offer was 5000 points to my Hilton account. I am highly disappointed!

Good breakfast

Great place

When I travel to Maryland I always stay here. It is super close to the beltway and 270. The breakfast is always delicious and the staff is amazing!

Indoor outdoor pool the outdoor pool wasn’t clean. It looked dirty made everything feel dirty.

Very clean. Locations is great The garage is a little tricky to maneuver

Good layout. Quiet.

Great experience

Pool been used for classes

I had a room on the 4th floor. Room was clean except the balcony. There are no table or chairs. Other than that, decent room. Breakfast was hot and convenient

Garage exit was at times inoperable causing multi-car pile up—waiting to get out —frustrating drivers @$24/day!!!!

Clean room, breakfast staff were very helpful and courteous

Didn’t sta do. Breakfast had other plans

Na

Location was good, room was clean and well appointed. Text option to contact property management was great. Check in was pleasant. The bartender committed fraud on our credit card.

The room was clean and comfortable. The free breakfast was so good - fresh fruit, omelets, waffles, etc. - my family went for seconds especially for bacon. Getting in and out of the parking garage was a challenge for our family members that did not stay overnight.

I have stayed at this embassy suites a few times and it always meets my expectations and then some. The staff are friendly, the breakfast is nice, and the location is cool too. I will be staying her often when i do staycations. This time when i went into my room the bedroom TV was broken. However once i notified the front desk about it they moved me right away with no trouble.

Nice suites hotel with plenty of space and a good breakfast It looks a little worn surprising to have to pay for parking

My stay was nice and quiet. The staff members were amazing!

Great atmosphere

Wonderful will book again

yes

Front desk employees were great. Very helpful and friendly. Always a good start to a stay Not much around the area that’s walkable but not a big deal.

Breakfast was great - especially the fresh, custom omelet station. They also offered complimentary cocktails at happy hour and the burger from the bar was pretty good. Room was nice and spacious. Water pressure was awesome. Garage parking felt secure. Parking garage was a little confusing - and I wasn’t the only one!

Breakfast assortment was good. We would stay here again when back in the area. Close to Great falls park.

The employees were amazing the location was perfect. There’s isn’t anything to say

Rooms were great. Everything was clean and comfy. I hate having to pay 25 a day for parking.

Staff amazing but would be nice to have a lounge/lobby area to hang around in. Were told that we couldn’t hang around the bar unless buying food/drink. Overall great price, breakfast, location and service.

Breakfast was great and the food options were plentiful. Lots to choose from. Housecleaning didn’t come one day but it didn’t really affect us greatly.

The hot tub jets were broken. The temperature of the shower was hard to adjust and maintain.

The Elevator is broken couple times and 9 floor with 2 kids not fun. And pool every time booked by private classes. My kids need wait almost by 7 pm

Well I thought i booked in Washington dc but was in Maryland and had to pay extra for Uber rides

Check in was smooth and easy. Front desk was welcoming and polite and very helpful. We were greeted immediately and with a smile. Room was clean and housekeeping was very nice, helpful, and polite. Although the bedroom tv did not turn on. When we reported it to front desk who made the process easy the situation was not fixed. Bartender was not welcoming. He made a tasteless inappropriate joke to myself and my husband. Which made it uncomfortable that my husband and me tipped and took our drinks to the room. We went to the pool which is a good size. But it was a little dirty with a ring around it. Breakfast was good. The staff were amazing. Met a lady who worked there by the name of Marie G. Who was very friendly and welcoming to my family. She was very warming and polite. She also remembered us the next day which is always warming. Overall staff is amazing besides the bartender . you will definitely feel welcomed.

The hotel was very quiet & clean. The complimentary drinks were only 1.5 hours

Has a moldy smell. Allergies made me very miserable

Hilton hotels are always good, but the view on this one was awesome, I would recommend staying on upper floors, and great breakfast too!

Breakfast and breakfast staff were great.

Welcome cocktail, a lot of breakfast options even omelette section, and family friendly.

The staff put it over the top for me. I would definitely stay there again.

Great breakfasts

Nice

Breakfast was actually amazing with the lay-out of the different food options and a action station with someone preparing omelets to order! Only negative is the coffee it actual terrible- undrinkable. Way to weak to be anything more than dishwater. But, not a deal breaker for me.

I called before making the reservation to inquire if the pool was open and they indicated it was. They didn't tell me it is closed from 2 to 7 for private lessons but opens for guests from 7 until 9. Who closes their pool to guests for private lessons?

.

Great breakfast selection

Great!

Clean - nice large rooms. Easy check in and accommodating staff. Did not eat the breakfast, but it look pretty decent.

Breakfast was made to order,bar was great and the place is beautiful

Happy Hour Pool and Gym Facilities clean Hotelclean , spacious, balcony enough for fresh air! Parking very convenient. Area very quiet , Breakfast 5stars! NA

Great breakfast and it was very clean.

Staff was friendly. Evening reception was nice and breakfast was great! The property is a bit run down compared to most Hilton properties I’ve stayed at. The hot tub jets didn’t work. The rooms were cleaned but you can tell they did a quick job , not a thorough one.

Everything was fantastic!

Amazing breakfast/bar , wonderful staff and nice size rooms

Breakfast was excellent

The room was really nice and had plenty of space for our family of four. The kids loved the pool. Some guests left the pool area a little messy, but a cockroach enjoyed cleaning up after them 😬. Other than that we really loved everything about the hotel and would definitely go back again.

.

The rooms and breakfast staff was amazing !!!!!

Overall this hotel is very nice. Majority of the staff is pleasant and professional, but we did have an issue with Maria the room cleaning staff. She knocked on the door lightly in the morning and as I was heading to the door she opened it and saw the large sum of cash on the shelf under the tv. I asked for 2 towels and she left. That evening when we came back into the room Maria knocked softly again and let herself in while my husband was sitting on the couch. He asked why she was walking into the room and she couldn’t give an explanation. It made us uncomfortable and alerted the front desk staff immediately. When you go just have everything put up and away.

The staff was friendly, the room clean and well stocked.

The staff are pleasantly welcoming to the guest, rooms are spacious. Most specially the breakfast menu is excellent.

Staff was excellent in all ways. Everything was very clean. Location is convenient. Breakfast was good. Selection was large.

This hotel has both a pool and hot tub. However, the pool is closed during various times for private swim lessons.

The room and staff were great. Breakfast was exceptional. The hot tub had hot water but the jets didn’t work. Multiple people called the front desk but nothing was done and nobody from maintenance came to help.

Good price for the perks. Like the free breakfast. However the swimming pool has a different schedule on the weekdays, so call and check before you go.

Such a wonderful stay - friendly front desk and staff, delicious food and a overall amazing experience. Definitely one of the best.

Breakfast is quite good, and the hotel was busier than I thought.

Everything nice and clean

The staff are very friendly and helpful.

The breakfast was excellent, with a wider variety of options than usual. Especially the made-to-order omelets were a great touch. However, perhaps due to the large number of guests, the swimming pool water was not as clean and clear as expected.

Everything was fine and great

Everything was amazing hot tub, swimming pool Internet staff clean room. Everything was beautiful. It’s one of the most amazing hotels I’ve ever stayed in ever. Highly recommended.

Clean as it should.

Clean rooms and great Breakfast. Made to order omelettes.

Great breakfast! Clean and comfy.

The breakfast was good but not always kept full.

Plentiful

Cleaning staff are excellent on cleaning our room daily. Available washer and dryer with no extra fee are a plus. Breakfast are great. Overall great experience. Only down side are the whirlpool which will need some update.

Great overall experience! Blessing was very kind and great first face to represent a company!

The breakfast was amazing. Best breakfast I’ve ever had at any hotel. The pool was clean the jacuzzi was refreshing! Love this hotel.

One of the Best embassy suites properties to stay

Breakfast was great, especially because of the omelets. Room was clean with some exceptions like some dirty sheets on the sofa bed kit but was replaced without issues. Main concern was the AC unit making a lot of noise and not cooling

Yes this was the best breakfast ive ever had at a hotel. They offered free made to order omelets with multiple choices, had the best bacon and hashbrown tator tots. They also had the Belgium waffle maker's and fresh cut up fruit along with the yogurts, cereals, and breads.

All good

Breakfast was delicious and decent options ,great omlete stand ,very friendly and helpfull staff ,towels can be upgraded ,room was super clean ,pool can use more cleaning but i understand its hard to keep it clean with so many guests .parking price 24$ usd was reasonable, great access from highway and beautiful drive to washington. Overal definitely will go back and recommended to anyone especially bigger familys with kids

Great stay. Close to everything. Close to metro service.

Place was awesome. Friendly and accommodating staff. Clean rooms. Breakfast was solid. Free drinks at the bar. What else can you ask for?

Great stay! The room was clean and comfortable. Breakfast was really good with nice options. The staff were friendly and helpful. Would definitely stay again!

No Netflix we had to bring our home Roku device but it worked

Would highly recommend this hotel

Very nice we love it the room is clean the layout of the room is awesome we definitely comeback and stay again.

Breakfast superb

Internet. Was fast. The problem is the Tv channel was Mexican Language . I dont understand about that Language !

Very mediocre

The suite was perfect large, spaced out, but expectation of balcony was a bit larger. Staff were great and pet friendly to our pit mix. This was an extra plus for us.

Free cooked to order breakfast. We also received 2 free drinks in the evening. Room was spacious. Price was great. Would highly recommend this hotel.

Hotel staff made you feel at home. The complementary breakfast was truly amazing. Great team at this location.

Everything was great! No problems with late check in, no problems with check out. Pool was warm and provided towels. Breakfast was amazing and we woke up early just to eat otherwise we would’ve slept in all morning on those comfy beds. Only complaint i have was the lack of a lock on the bathroom door leading to the master bedroom. I have a 4 year old who loves to walk in on me while I’m vulnerable lol so the lack of a lock took away that privacy. WiFi was strong and overall we will definitely be back!!!

Nice breakfast and good staff

Over all great

The room was better than what was pictured. Breakfast was amazing and the WiFi was great!

Everything was clean and in order. Check-in was smooth. We had two small dogs, so I guess we were out in the pet wing as we could hear other dogs. They provided dog treats and had a dedicated pet area in back near the parking where there’s a side walk down to a pond with grass on each side. It was baby central at the pool but we didn’t use it. Breakfast was good with omelettes made to order. WiFi and outlets were plentiful as well as places to work outside the room. Highly recommend.

the bedroom portion of the suite was

Book for my daughter and family for the birth of their new baby at a local hospital. Staff extremely helpful in making sure the crib was set up for my grandson. Pool was nice and warm for the little’s. Breakfast was delicious and wonderful variety. Overall stay 10/10 highly recommended!!!

Everything was good. Only suggestion is that the menu at the restaurant would have more gluten free choices

Very clean room, great breakfast, and friendly staff. Highly recommend!

Clean, ver friendly staff , the cafeteria staff are the best !

Staff and room were amazing

Great Stay

There were lots of families staying there; the indoor pool had kids enjoying it from 7am on! Parking onsite is convenient & cost $24/day. The breakfast buffet is good: omelettes, bacon & sausage, pancakes, yoghurt, toast and pastries. Daily happy hour includes 2 drinks; munchies were slim (tortilla chips & salsa, peanuts).

Good

Everything was perfect! No complaints.

Great Customer Service, Beautiful Scenery and comfortable stay !!

Breakfast was very good. Hotel is close to grocery store and is close to freeway.

Yes

Check-in and room were great. I did pick this hotel based on location and that part was not ideal-not their fault the weather and street construction outside of the hotel makes walking to local shopping or restaurants impossible. The low stars has to do with the 4 inch roach that scurried across the floor during the busy breakfast 2/16/2026. That is disgusting, and telling of the actual level of cleanliness

Always a great and customer service is alway amazing

Perfect other than the price of parking

Clean and convenient

joe at the bar was my FAVORITE by far my fav part of the stay.. he was pure entertainment and so wholesome! would come back just to see him!!

amazing

Amazing hotel!

Everything was nice breakfast was good

.

Great Service! Wonderful Room! Awsome Staff! I have 0 Complaints! Thank you so much and I will be back !!!! Oh and Breakfast was AMAZING!!!!!!!

Great!

Numerous issues. This hotel is advertised as a 4 star hotel but the room and service accommodations are closer to a 2 star hotel. -Pillows were all flat, I called room service at 9:30pm for new ones and they said they don’t have room service at night. They said they would send some in the morning (not helpful at that point) and they didn’t come anyway. -Bathtub faucet in off position dripping the whole night, bathtub stained and dirty. -Shower head broken off of wall -air/heat unit making loud rattling sounds

Clean hotel, friendly staff, excellent food & service.

Clean room, very spacious, bed was a little “springy”

I like this hotel a lot, particularly the indoor pool to enjoy with my grandkids. But parking is expensive.

Good location, friendly staff, spacious clean room, nice breakfast buffet included.

The room was spotless and everyone was kind and helpful. And the breakfast was delicious.

I had a great stay! The rooms are just not renovated and the bar is usually crowded and understaffed.

the bartender is slow and rude

Friendly professional staff

The only downsides were that the property feels a bit outdated and could use some repairs. We experienced flickering light bulbs and a running toilet, which took away slightly from the experience. Despite those issues, it was still a comfortable stay and I would consider staying here again, especially if some updates are made.

The dining staff was fantastic. They were friendly and efficient. Five stars!!

Staff were very helpful

The shower is really great, very good water pressure. The room has fridge, microwave and separate area to rinse glasses etc. the people at from desk were super nice. The elevators are fast and bar and breakfast area very nice. I highly recommend this place

Always friendly and helpful.

Last week in Maryland (and around the country) there was record snow, ice and frigid temperatures that shut everything down. There were NO plans made to provide extended food service. No lunch, no sandwiches, no hot drinks, nothing! I was there for a week, and had to move elsewhere for 3 nights just before the storm hit.

Wonderful stay! Everyone there is so friendly! Breakfast is very good!

They accomodated us for an early check-in. The kitchen staff at breakfast was over the top friendly and the food was excellent.

Wrongfully accused of smoking in my room. They waited 2 days after my departure to charge me without any receipt, emailed updated folio, or knowledge of the charge. They literally sent me a picture of an empty trashbag with flakes of "something" - 180 stays per year in hotels and I will NEVER stay here!! Beware of stick and move charges fraudulently charged to your account days after resolving your room stay.

Location location location clean

The hotel was very clean, the breakfast was amazing, the staff were very courteous all the time. It is located close by a mall with several dining options and it is not far from Washington DC. Really recommend this hotel.

Great hotel, easy and quick check in. Everyone’s so friendly. The pool is nice and warm, not too much chloride, ideal for the kiddos. Breakfast is amazing. Thank you!

The value was great. Good room and nice staff. The restaurant was ok but did put on an evening reception which was a nice surprise.

Did not specify the $22.00/day charge for parking !

Staff was nice. rooms were clean, except hair tangled in pull out sofa / sheet (I don't think they changed that cover sheet from last guest). Breakfast was great and the bartender was friendly.

Great as always

Good.

Fast, polite, clean

Very nice clean friendly environment

Amy and the front desk was so nice and helpful!

Good breakfast and happy hour

The staff and the rooms were wonderful. You need a car to get anywhere. The included breakfast was great with lots of options. The food on the hotel restaurant menu was just okay. The food and drink choices on the 'free daily managers reception' were lacking.

Yes and the staff was incredible - polite -helpful and professional:)

Room was quiet, clean, well-appointed. Shower head was remarkable. Towels were large and fluffy. Breakfasts were exceptional - something for the carnivores and the vegetarians. Evening receptions were good. Staff greeted us each and every time we got off the elevator. Breakfast staff were happy, helpful and cheerful. Fitness centre was well equipped and easy to access - I was there every day. Parking adjacent to the facility was too and very expensive - but clean and safe. I'd stay there again if ever in North Bethesda again.

Clean. Beautiful comfortable rooms and easy parking.

Excellent customer service!

Also, when will you be adding any cable channels or access to streaming platforms on your TV’s? I stay with ES whenever I’m in town which is usually one a month and the channel selection is not the best. Besides that is was a great stay and excellent service from the young men at the front desk.

Room was clean. I requested more pillows & extra blanket and it was sent to the room quickly with no issues. Staff is excelente with the exception of the bartender, she was short and not very friendly. The breakfast was great and morning staff super friendly, helpful and super pleasant attitudes. My 2nd time here and I'll continue to come back. Thank you!

Room was not ready at 4pm

Everything was amazing. Very welcoming and pleasant stay

👍

There was a sewage issue in room 509 stinking up the whole room

All good

Front desk staff was exceptional! Dining staff attentive and helpful. Nice indoor pool and hot tub. Comfortable room

I've stayed here numerous times and am very comfortable recommending it to friends and family.

The hotel is clean and quiet, staff are. Staff at the front desk and breakfast area are friendly and accommodating . I would definitely be going back again.

Very helpful staff, large, clean, comfortable room and the hotel was quiet for the most part with the exception of some rambunctious guest in the room above us. Fantastic breakfast!

Clean room; pool; friendly staff; good hot breakfast; happy hour with free food/drinks

Room was clean and very quiet. Fine breakfast, good service. As a regular, checkin has been quick and effortless. Not this time, could not find a room, then quibbled that it was not 4 pm yet.

Have been to your hotel many times over the years and never had this problem before. Room was 438 which was on the other side of the building

Clean room, courteous service

N/A

Room could have been cleaner. Staff was excellent.

Everything was wonderful except the parking. The parking garage has high curbs on curvy ramps too narrow for large cars to maneuver without scraping up wheel rims.

Clean room, staff breakfast.

excellent stay and will likely come back again. thx

Great breakfast.

Breakfast here is always excellent.

not very comfortfable

Staff was great and room was clean.

Terrific stay at this hotel.

Breakfast

THIS HOTEL HAS PEST....HIGH DINNER MENU....BAD 1DT TIME EXPERIENCE

EVERYTHING ABOUT THIS HOTEL IS AWFUL😞

Great stay

The menu was extensive and the staff very helpful

Always good

Breakfast is nice. Staff are friendly and helpful.

Check in was very pleasant experience. Everything clean and staff very friendly. Breakfast not what it used to be but at least it's still included.

Excellent hotel, clean, and amazing breakfast with omelette station. Highly recommended!

I didn’t get a chance to go to the bar, but that is always a great incentive in staying at the Embassy suites along with the fact that they have the full breakfast option. The only negative thing I have to say about my stay is that the bed was very uncomfortable and it looks like the bed needs to be retired. I did let them know that as soon as I got there, but nothing was done to accommodate the very uncomfortable bed. If you sat in the middle of the bed, the head and foot of the bed almost rises simultaneously.

The room had bugs and the mattress was hard and comfortable

Great stay

Awesome

Good stay

The food was fresh and tasty!

Staff is very professional and well trained. The happy-hour is a very social event with decent food options and the breakfast has fresh fruit, omelet bar and nice hot dishes.

Yes

Everyone excellent and wonderful extras like 2 bar drinks and great breakfast

Clean room, great staff.

Great place, highly recommended

Loved the hotel

The staff was helpful and kind. The breakfast was generous, and we appreciated the ability to get fresh-made omelets of our choice. The room was very clean and comfortable.

Staff was amazing

Clean and comfortable. The workout room is great with cold water available.

Slick bathroom floors may be easy to clean but they are a hazard to even able bodied guests!

clean hotel with amazing breakfast

The room was spotless! Everything about the room was perfect!

Location and amenities

3rd year staying at the Embassy-Bethseda during the Thanksgiving weekend. As always, it was a wonderful stay. The room and the staff are wonderful!! See you in 2026.

Tub was not that clean but overall, stay was nice.

The room was clean and very spacious.

The breakfast is always excellent. Room was clean and spacious.

Great property! Convenient location

Great breakfast

Very clean

Nice room, enjoyed watching my granddaughters enjoy the pool and friendly atmosphere throughout our stay.

Everyone was courteous and efficient

👍

First room wasn’t clean.

Neatness of room, professional and friendly front desk staff

Living room TV didn’t work

Need a Moscao wine added to bar list.

Clean, friendly, and great breakfast!

We love this hotel! Clean room, great breakfast, nice happy hour, helpful staff, and great location.

Staff was great, rooms were clean. Great location, next to a mall and resturants.

I always stay here when I have doctors appointments in DC! The rooms are great and clean! The staff is always friendly and the complimentary drinks and snacks are the best! The continental breakfast no one can beat! We love this hotel!

Great breakfast, all the staff where helpful and friendly .

Enjoyed delicious breakfast

Facilities were all kept clean & well maintained. Breakfast was very good quality with standard options & with two separate main buffet stations with seating to keep up with large crowds. The made to order omelette stattiooon is grear option.

Really nice and clean hotel! Excellent breakfast!

Loved the breakfast! The pool was very nice and my kids really enjoyed it. Overall, we loved this hotel!

room was clean. breakfast amazing. there was a bit of noise..sounded like a party that you could hear the music until late. 6th floor room. could have been the bar in the lobby area or someone in their room

Yes

Room was cold upon arrival. Front dedk sent employee up quickly to fix. Convenient garage parking.

Clean room and staff was really nice and courteous.

Great place. Clean place. Friendly staff

Unfortunately there is the daily parking fee of $22.

This hotel was absolutely amazing and beautiful

Access to the hotel was not great! Garage long walk

Breakfast was delicious and provided many options. Ambience was nice, staff was friendly. Will come back.

Everything was super - great staff

We did not have breakfast

Clean, great amenities ! Beautiful hotel

Helpful staff, good amenities within hotel and very close to a large Mall

The hotel is showing wear and tear condition The bed was horrible Felt like a water bed with my wife next to me. Breakfast was fantastic.

THE STAFF IS AMAZING ALL AROUND EVERTHING IS EXTREMELY RELAXING We make otva tradition to cone on apeavil occasions! Love you all @ Embassy Suites by Hilton

So nice and quiet and great breakfast buffet!

Very Good

Was a pleasant and easygoing stay. Very lovely hotel and staff.

good

Quiet hotel, friendly staff, great breakfast.

Very good place to stay

The parking charge was a shocker as there was no communication on this through hotels.com. It was also uncomfortable not having a door to the sink area and such a light door to the toilet. The balcony was also tiny and not like the pics

Everything was great

Great, clean, central location

​I encountered significant disruptions across three core areas: ​ Upon arrival, I attempted to utilize room service from Darcy’s Kitchen, as the information available suggested, only to be informed that this service is not offered at this location. This inconsistency between advertised services and availability is misleading. ​ The most disruptive issue was the non functional wi-fi service. Despite attempts to connect, the network would not load, rendering internet access impossible throughout my stay. This failure meant my personal devices, including my Fire Stick, could not be used, and I lost critical access to necessary work and personal communication. ​ The television remote explicitly featured a Netflix button, yet the service was unavailable. This, combined with the lack of working Wi-Fi, meant the in-room entertainment options were severely limited. ​ ​Basic room comfort was also compromised, leading to poor rest. ​The room temperature was persistently hot, and the HVAC system did not adequately cool the space. ​The bedding arrangement was irregular; the Pillow cases contained folded sheets inside of them creating an uncomfortable and bulky surface.

Very good service and friendly

The staff, the service and the suite was exceptional!

Great breakfast options, staff were all very friendly

The room was very spacious and clean..Staff were also very nice..

Lovely staff, great free hot breakfast daily, clean rooms. Beds were a bit springy and also hard.

Always good options

Was great

I hate it must stay at this hotel. I ended up leaving early and not completing my stay staff, member is coming in my room without me or my permission to clean my room. Things went missing of items were stolen and I did not appreciate to the point that the police was called. Will never stay again.

The room was nice and clean

We brought our senior dog, and there were plenty of areas for walking. The only issue we had was parking in an attached parking garage was $22/ nightly. This cost wasn't disclosed upfront. I didn't understand why so much and not included in the room fee.

Wish they had non pork meats for the breakfast, aside from that it was a wonderful stay. Staff was amazing and very accommodating.

We always stay here when we’re in Bethesda. It’s clean and the beds are comfy. The free drinks at night and a gourmet breakfast keep us coming back.

Nice rooms, nice staff, good complimentary breakfast. The pool could have been a little warmer!

The breakfast menu was very fresh. And the staff was very courteous.

Excellent!

Nice hotel and location. Amenities were very nice and the hot tub was awesome and functional. Rooms were clean and staff was very accommodating. Would definitely book at this hotel when we visit again.

Great place to stay. Staff were extra kind and attentive. Thank you! Can you also add an option to tip for a pool (rather than individuals) for those of us who can’t remember names)

Clean room. Easy quick breakfast.

Check in was super fast. The room was great. I enjoyed my free glass of wine at the evening reception. I got a great night sleep. I enjoyed the room coffee maker in the morning. And I enjoyed my hot breakfast!

Clean. Polite and responsive staff

Courteous staff and luxurious rooms

Great stay

The room and bathroom were very nice and the hotel staff were very friendly and polite

Clean room and great staff

The hotel is beautiful

We didn’t eat breakfast, just because we slept in.

Good breakfast, stuff was kind and amazing, room big and clean

Our downsides were that the walls were thin so we could hear the neighbors, the balcony was deceptively small, and we were placed very close to the elevator so there was noise from noisy guests throughout the night. I would have paid more money to not be by the elevator but it was not an option upon booking.

However I would be remiss if I didn't mention they close the indoor swimming pool to guests during a good chunk of the day time for swimming lessons for the community. While this is good for the community, it might be disappointing to you if you planned on using the pool during the day. I would suggest you call the motel to inquire about the pool availability if it is important to you. Even with this, I still would highly recommend the hotel.

However I would be remiss if I didn't mention they close the indoor swimming pool to guests during a good chunk of the day time for swimming lessons for the community. While this is good for the community, it might be disappointing to you if you planned on using the pool during the day. I would suggest you call the motel to inquire about the pool availability if it is important to you. Even with this, I still would highly recommend the hotel.

The staff were helpful and attentive.

It was nice, very busy

Everything was great I njoyed 😍

LOVELY HOTEL. CANT GO WRONG WITH EMBASSY SUITES

Well maintained property, ample parking space, very good breakfast options. Staffs were very accommodating.

On-site breakfast started day conveniently.

Very clean in a safe location. Staff is very helpful and nice.

Clean room| quiet area | great breakfast!

Clean,quiet,safe and convenient location

Food was great. Room was extra clean. Breakfast was on point. We ate dinner at the hotel which was a bit expensive but awesome food.

Nice room and friendly staff .

Other than narrow parking, all's good as can be.

Elevator broken

This is a nice hotel rooms are modern nice amenities. Food at the restaurant was pretty good but pricey. Breakfast options were good. I gave it a 3 because of the access from the garage to the front desk was a bit too much for me as a solo traveler.

The service is friendly and kindly

Veey nice property.

Hotel very clean. Delicious made to order and buffet breakfast.

Clean

Not sure why the complaints about parking you are in a busy area.. It was a great stay awesome breakfast free Happy Hour drink at the bar with a great bartender in Joe. Absolutely will stay here again.

Yes

Fabulous experience! Amazing breakfast. Thank you!

Great staff. Room was clean and service provided every day.

Cigarette box found on balcony. Room was clean besides that, very comfortable. The brochure says you can call and order food to the room, the girl I spoke to was slightly rude on the phone when I asked about it. Other than that, it was okay. Not sure I’d stay again.

The room was very spacious and the free breakfast was great! Very nice hotel and the staff was very helpful.

Employees were wonderful and suite was great

Pleasant staff, clean facilities and good service.

Convenient, affordable

Yes the property was very welcoming to pets! We brought our dog and we loved it

Hot tub was cold for 2 of the 3 days. I reported this and the staff did not followup. Unhappy customer.

Excellent breakfast. Very comfortable suite.

Overall great

Good deal

Great job team!