Hampton Inn Charlotte-Belmont at Montcross
About Hampton Inn Charlotte-Belmont at Montcross
Located in Belmont and with Billy Graham Library reachable within 12 miles, Hampton Inn Belmont at Montcross provides a seasonal outdoor swimming pool, non-smoking rooms, free WiFi throughout the property and a terrace. This 3-star hotel offers a 24-hour front desk. The hotel features family rooms. All rooms in the hotel are equipped with a flat-screen TV with cable channels. All guest rooms at Hampton Inn Belmont at Montcross feature air conditioning and a desk. A buffet, continental or American breakfast is available at the property. Bank of America Stadium is 13 miles from the accommodation, while Mint Museum of Craft Design is 13 miles away. Charlotte Douglas International Airport is 5 miles from the property.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Café / coffee shop
- Business center
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Luggage storage
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
- EV charging
Reviews
The hotel is generally praised for its cleanliness, friendly and helpful staff, and convenient location. Many guests appreciate the free breakfast, though some suggest it could be improved. Several guests have experienced issues with the rooms, such as faulty air conditioning, plumbing problems, and uncomfortable beds.
- Cleanliness
- Friendly and helpful staff
- Room issues (air conditioning, plumbing, beds)
- Breakfast could be improved
- 5/5
The concierge was wonderful!!
- 4.5/5
Superb
- 5/5
Very good
- 5/5
An absolute delight was my experience during my stay at the Charlotte Belmont IHG! Truly an A+ rating in all categories. Would not hesitate to book another stay there again!!
- 5/5
Beautiful hotel, older but still extremely clean and staff is one of the best I have encountered!
- 5/5
Breakfast was fresh and delicious
- 5/5
Staff very helpful been here many times and will be back
- 3/5
Breakfast was solid but
- 5/5
everthing was great except they alternate between oatmeal and grits...I would have oatmeal every day since most places provide it and only southern people on travel would eat grits...most other hotels have oatmeal every day...why not both?
- 5/5
Staff was amazing! Thank you!
- 5/5
Clean and easy always the staff is also fantastic
- 5/5
Very happy with the stay.
- 4/5
breakfast was pretty good. staff nice and cookies after hours. easy parking
- 5/5
staff and facilities were GREAT!
- 5/5
Clean room, great breakfast and dining area, convenient parking!
- 5/5
AC kept room cool, breakfast was good
- 2/5
There were long black hairs in between the towels and wash rags. Bugs were crawling from behind the bathroom mirror. I told the lady at the front desk who did not apologize nor offer any concession. Poor experience for that kind of money.
- 5/5
room was clean; air conditioning kept the room at a great cool temp, girl that checked us in and out was wonderful; great breakfast
- 3.5/5
Convenient to I-85. Room was clean. TV did not work. Tried calling the desk…no answer. Had to go down to tell the person at the desk. She came up immediately & was able to fix the TV. Only one coffee condiment pkg…there was two of us. We came down for breakfast at 6:10…not ready. Then while waiting 2-3 dozen teens came down. They took over the breakfast area…we left without breakfast. Then went to desk to checkout…young man could not give us a receipt. We go South & return home every year & stay at Hampton.
- 3.5/5
Convenient to I-85. Room was clean. TV did not work. Tried calling the desk…no answer. Had to go down to tell the person at the desk. She came up immediately & was able to fix the TV. Only one coffee condiment pkg…there was two of us. We came down for breakfast at 6:10…not ready. Then while waiting 2-3 dozen teens came down. They took over the breakfast area…we left without breakfast. Then went to desk to checkout…young man could not give us a receipt. We go South & return home every year & stay at Hampton.
- 5/5
Great hotel, wonderful staff, quiet.
- 4.5/5
Superb
- 3/5
Nice, private hotel with an upscale feel. However, the college uses it for groups and several of our stays have had very noisy college groups keeping us up late, treating it like a dorm. We will choose another hotel in Belmont as this has happened three different times.
- 5/5
Good room
- 5/5
Good room
- 5/5
Great location, Rooms were spacious and the breakfast was excellent. We enjoyed our stay
- 4/5
- 4/5
- 5/5
Clean room,and front staff(Matthew).nice layout,close to highway.
- 5/5
Clean room,and front staff(Matthew).nice layout,close to highway.
- 5/5
This hotel is located right off of the interstate but feels like a quiet location. Staff interactions were all great. Our rooms were clean and large. Breakfast was consistently good each morning with some different items each day. Would definitely stay here again for future needs. I don't have any complaints with the hotel during our visit.
- 5/5
This hotel is located right off of the interstate but feels like a quiet location. Staff interactions were all great. Our rooms were clean and large. Breakfast was consistently good each morning with some different items each day. Would definitely stay here again for future needs. I don't have any complaints with the hotel during our visit.
- 3/5
Check in was 3pm, room was not ready until after 4pm. Bed linen in one of the beds was not fresh, actually reaked of body odor. No answer at front desk, so had to go down to the lobby and get fresh linens. Front desk attendant was very apologetic, and offered to come make the bed , but we declined. Faucet in tub was loose, but functioning. Other than that, we enjoyed our stay.
- 3/5
No hot water in bathroom sink.
- 3/5
No hot water in bathroom sink.
- 3.5/5
Bathroom seemed to be under construction. Very uneven floor (Trip hazard), old outdated tub, scuffed up sink cabinet — general feeling of bathroom was not very inviting.
- 4.5/5
Nice property clean and had a good breakfast for a decent price!
- 4/5
The , breakfast selections were very good. I like the fruit options, my husband enjoyed the waffles. The coffee was good (which is important for me). The location was good for us. It was easy to access the airport and visit with relatives. Small issue with the sink not draining (but was fixed the next day). I would prefer that the room be tidies up and trash empty daily, instead of every other day.
- 5/5
Clean, large room
- 5/5
Clean, large room
- 3.5/5
Good
- 5/5
The staff was very professional ,, the room was clean and breakfast was very good. I will stay here again when traveling through the area.
- 5/5
The staff was very professional ,, the room was clean and breakfast was very good. I will stay here again when traveling through the area.
- 4/5
Great service. Changed daily
- 4/5
Great service. Changed daily
- 5/5
The main thing that stayed out to me is that while sitting in the parking lot for the Hampton I booked the hotel that was closest to me and I booked the wrong hotel. I had to call customer service and talk to Mohammed with Expedia. He was understanding and was able to get my reservations from Gastonia refunded so I could stay at this hotel where I was parked. The survey expired too quick for me to thank him and I could not thank him enough. For the actual Hampton Inn, the night clerk was great positive and friendly.
- 5/5
The main thing that stayed out to me is that while sitting in the parking lot for the Hampton I booked the hotel that was closest to me and I booked the wrong hotel. I had to call customer service and talk to Mohammed with Expedia. He was understanding and was able to get my reservations from Gastonia refunded so I could stay at this hotel where I was parked. The survey expired too quick for me to thank him and I could not thank him enough. For the actual Hampton Inn, the night clerk was great positive and friendly.
- 5/5
Exceptional
- 5/5
Enjoyed this location. Loved it’s close to downtown Belmont for dining and shopping. It’s clean and quiet. We’ll definitely be back when we visit family.
- 5/5
Enjoyed this location. Loved it’s close to downtown Belmont for dining and shopping. It’s clean and quiet. We’ll definitely be back when we visit family.
- 5/5
Conveniently located near college, clean rooms, friendly staff and free breakfast
- 5/5
Conveniently located near college, clean rooms, friendly staff and free breakfast
- 5/5
The staff welcomed us on Christmas day, and even gave us an early check in option because they had the availability which was great after driving for 18 hours. The property is well maintained and clean with all the amenities that you need.
- 5/5
The staff welcomed us on Christmas day, and even gave us an early check in option because they had the availability which was great after driving for 18 hours. The property is well maintained and clean with all the amenities that you need.
- 5/5
The little extra things make a difference. Enjoyed the music and the change of breakfast everyday.
- 5/5
The little extra things make a difference. Enjoyed the music and the change of breakfast everyday.
- 4/5
No bathroom not clean. Had to switch rooms no problem New Years day.
- 4/5
No bathroom not clean. Had to switch rooms no problem New Years day.
- 5/5
The staff is so awesome! And the breakfast was so delicious. Great area and location to the white water center. New fav Charlotte hotel!
- 5/5
The staff is so awesome! And the breakfast was so delicious. Great area and location to the white water center. New fav Charlotte hotel!
- 5/5
Exceptional
- 5/5
Exceptional
- 4.5/5
Superb
- 5/5
We loved our stay everything was amazing. The staff was so friendly. The room was so clean and the hotel was so festive decorated for Christmas and they even had little coloring area for the kids and a hot cocoa station. It was perfect thank you.
- 5/5
We loved our stay everything was amazing. The staff was so friendly. The room was so clean and the hotel was so festive decorated for Christmas and they even had little coloring area for the kids and a hot cocoa station. It was perfect thank you.
- 5/5
Nice beds, great staff, nice breakfast and good decor
- 5/5
Nice beds, great staff, nice breakfast and good decor
- 5/5
The entire facility was immaculately clean. Particularly the bathroom and guest room. An exceptional value for the price paid. Breakfast was great as was the staff.
- 4.5/5
Nothing
- 5/5
The property was quite appealing, inside and out; public areas were nicely decorated for the holidays, and the room was immaculate and welcoming. Staff members were friendly and professional. Great breakfast!
- 5/5
The property was quite appealing, inside and out; public areas were nicely decorated for the holidays, and the room was immaculate and welcoming. Staff members were friendly and professional. Great breakfast!
- 5/5
Friendly staff. Clean room.
- 5/5
Friendly staff. Clean room.
- 5/5
Great room. Nice breakfast area. Friendly staff
- 5/5
Great room. Nice breakfast area. Friendly staff
- 2.5/5
I liked the cleanliness and proximity to things we wanted to do. Bed too wobbly, mattress sinks, pillows awful. We expected our beds turned and towels refreshed only to come back in the evening to unmade bed and dirty towels. Breakfast is awful. lack fruits, and variety.
- 5/5
100%Excelent
- 5/5
100%Excelent
- 5/5
Yes
- 5/5
Yes
- 2.5/5
It was a good location for an evening at Christmas Town. Also, Belmont is a very nice little town. The property itself was very basic. The breakfast area was nice, and breakfast was quite good. I actually paid for 2 rooms…ours plus my son and his wife who were on the 4th floor. We all arrived at 3 for check-in. My son got checked in right away, but my husband and I didn’t get into our room until 3:20 which wasn’t good as we had plans to go out. Our room was on the first floor which was convenient, but I definitely didn’t like autos parked outside our window. The hotel is quite basic, nothing special. The hotel is old, and could use updating.
- 5/5
Breakfast was available at 6 am which was nice bc we had an early flight. Comfy bed and pillows.
- 5/5
Breakfast was available at 6 am which was nice bc we had an early flight. Comfy bed and pillows.
- 5/5
I wish I remebered the lady's name at the front desk when we checked in.. We arrived early and she went out of her way to accommodate us.. super friendly.. The Hotel & room were very clean..
- 5/5
I wish I remebered the lady's name at the front desk when we checked in.. We arrived early and she went out of her way to accommodate us.. super friendly.. The Hotel & room were very clean..
- 5/5
Everything was great
- 5/5
Everything was great
- 4/5
Staff and overall comfort.
- 4/5
Staff and overall comfort.
- 5/5
Staff was extremely nice and everything was clean and welcoming
- 5/5
Staff was extremely nice and everything was clean and welcoming
- 5/5
Check in was great. Staff very courteous and helpful. Rooms are always clean and tidy.
- 5/5
Check in was great. Staff very courteous and helpful. Rooms are always clean and tidy.
- 4/5
Receptionist was extremely pleasant.
- 4/5
Receptionist was extremely pleasant.
- 4/5
?
- 4/5
This hotel is very nice. Old style, but modern and updated inside. Looks very clean and tidy. Nicely located close to the airport and on the route to Asheville.
- 4/5
This hotel is very nice. Old style, but modern and updated inside. Looks very clean and tidy. Nicely located close to the airport and on the route to Asheville.
- 4/5
Room was clean. Would stay here again.
- 4/5
Room was clean. Would stay here again.
- 4/5
The breakfast had a very good assortment of hot and cold food and was well stocked. Cookies were left out throughout the day for guests and the communal area was clean inviting. The hotel staff were kind and very accommodating.
- 5/5
Room was spotless and great layout. Very accessible for a handicap room. Staff was super friendly and helpful. Will definitely stay again if I’m back in the area.
- 5/5
Room was spotless and great layout. Very accessible for a handicap room. Staff was super friendly and helpful. Will definitely stay again if I’m back in the area.
- 5/5
room spotless, staff wonderful and friendly, amenities good - I loved the Halloween decor and celebration of the holidays coming, amenities. I got locked out of my room at 4:30 AM getting ice for water and staff could not be any more ready to help. Staff also accomodated my handicapped needs. All in all, our stay was terrific. 10 out of 10. PS Breakfast was very good.
- 5/5
room spotless, staff wonderful and friendly, amenities good - I loved the Halloween decor and celebration of the holidays coming, amenities. I got locked out of my room at 4:30 AM getting ice for water and staff could not be any more ready to help. Staff also accomodated my handicapped needs. All in all, our stay was terrific. 10 out of 10. PS Breakfast was very good.
- 5/5
Secluded,clean inside and out. We were greeted by the nicest employee at check in front desk. I would highly recommend this hotel and location. Nothing
- 5/5
- 5/5
- 5/5
Very clean and great customer service, would visit again.
- 5/5
Very clean and great customer service, would visit again.
- 4/5
Bathroom needs trim work finished. Needs some repairs.
- 4/5
Bathroom needs trim work finished. Needs some repairs.
- 5/5
Very nice hotel, clean and comfortable, good breakfast with a very friendly service attendant that was running the whole thing by herself (tip to management-- she needs extra help, a raise, or both, because she was doing an incredible job despite being stretched thin!) Very quiet and convenient to Belmont Abbey College and the adorable downtown area.
- 5/5
Very nice hotel, clean and comfortable, good breakfast with a very friendly service attendant that was running the whole thing by herself (tip to management-- she needs extra help, a raise, or both, because she was doing an incredible job despite being stretched thin!) Very quiet and convenient to Belmont Abbey College and the adorable downtown area.
- 5/5
Staff at check in was amazing. Very efficient and friendly. Hotel decor was welcoming. Our room was clean and comfortable. It was what we needed as we had traveled quite a distance that day. The breakfast the next morning was varied and plentiful as well as tasty. We were able to leave on our next leg of our journey right on time!
- 5/5
Staff at check in was amazing. Very efficient and friendly. Hotel decor was welcoming. Our room was clean and comfortable. It was what we needed as we had traveled quite a distance that day. The breakfast the next morning was varied and plentiful as well as tasty. We were able to leave on our next leg of our journey right on time!
- 4.5/5
Nothing
- 5/5
Our room was very comfortable and cozy. We never got up in time for breakfast until the day we checked out. Breakfast was a feast.
- 5/5
Our room was very comfortable and cozy. We never got up in time for breakfast until the day we checked out. Breakfast was a feast.
- 4/5
Very safe location, clean and upscale feel. Would have rated perfect except there was no hot water.
- 4/5
Very safe location, clean and upscale feel. Would have rated perfect except there was no hot water.
- 5/5
Everything about this hotel is wonderful. From the beautiful way that the architecture is set up, to the helpful services, there is no other Hamption Inn like this one. Noah and Monica were both amazing. The beautiful staff who make breakfast everyday do their jobs with love and care for their guests as if they were their own family. They even make little bags for those weary travelers having to leave the hotel so fast that they are not able to stop and enjoy breakfast. The housekeeping is wonderful, and the lady who cleaned my room was diligent. And Noah was probably the crown jewel of the establishment. If you need anything, he will find it or find a way for you to have it, from bobby pins to combs. I am so grateful to have stayed here.
- 5/5
Everything about this hotel is wonderful. From the beautiful way that the architecture is set up, to the helpful services, there is no other Hamption Inn like this one. Noah and Monica were both amazing. The beautiful staff who make breakfast everyday do their jobs with love and care for their guests as if they were their own family. They even make little bags for those weary travelers having to leave the hotel so fast that they are not able to stop and enjoy breakfast. The housekeeping is wonderful, and the lady who cleaned my room was diligent. And Noah was probably the crown jewel of the establishment. If you need anything, he will find it or find a way for you to have it, from bobby pins to combs. I am so grateful to have stayed here.
- 4/5
Clean and convenient!
- 4/5
Clean and convenient!
- 4/5
N/a
- 4/5
N/a
- 5/5
Clean!!!!
- 5/5
Clean!!!!
- 5/5
Everything was fine, except that the room had a very strange smell to it. It was bothersome.
- 5/5
Everything was fine, except that the room had a very strange smell to it. It was bothersome.
- 5/5
Very comfortable and quiet.
- 5/5
Very comfortable and quiet.
- 4.5/5
location Luke warm shower on the fourth floor.
- 5/5
The breakfast wasn’t that great, but at least it was free. Everything else was good. I have no complaints about this hotel second time we’ve stayed in it. We will stay here again. Definitely is in a good place to be very comfortable.
- 4/5
Overnight stay.
- 4/5
Overnight stay.
- 4/5
Stay as good
- 4/5
Stay as good
- 5/5
This property is very clean and the front desk staff who welcomed us was very warm and friendly.
- 5/5
This property is very clean and the front desk staff who welcomed us was very warm and friendly.
- 5/5
Good stay for the price
- 5/5
Good stay for the price
- 5/5
Beds were comfortable, Room was very large with everything you would want, Bathroom was large. The shower could use a better hand held head, very hard to get to lower parts of the body,.
- 5/5
Beds were comfortable, Room was very large with everything you would want, Bathroom was large. The shower could use a better hand held head, very hard to get to lower parts of the body,.
- 5/5
This is one of the nicest hotels we have experienced.
- 5/5
This is one of the nicest hotels we have experienced.
- 4.5/5
Clean & comfortable!
- 4/5
The convenience to the highway. The property was fine but I didn’t like the $250 deposit to stay the night. It should be clearly listed when the property is selected.
- 2/5
The location is convenient as we have family nearby, but we don’t plan to come back. Our first time didn’t have electrical power near the bed and we had to change rooms after we had already started unpacking. The second room had a privacy shade that didn’t work. It took forever to get hot water in the shower. When we complained, we were advised to run the cold water in the sink while showering! There was no bathmat, so we had to use an hand towel for the floor. And all communication with the front desk necessitated going down in person. There was a phone in the room, but calling the desk or housekeeping always resulted in a busy signal.
- 2/5
The location is convenient as we have family nearby, but we don’t plan to come back. Our first time didn’t have electrical power near the bed and we had to change rooms after we had already started unpacking. The second room had a privacy shade that didn’t work. It took forever to get hot water in the shower. When we complained, we were advised to run the cold water in the sink while showering! There was no bathmat, so we had to use an hand towel for the floor. And all communication with the front desk necessitated going down in person. There was a phone in the room, but calling the desk or housekeeping always resulted in a busy signal.
- 5/5
Very good. Friendly staff. Clean rooms.
- 5/5
Very good. Friendly staff. Clean rooms.
- 5/5
Great hotel
- 5/5
Great hotel
- 4/5
Stay on a whole was very nice. Internet access was spotty
- 4/5
Stay on a whole was very nice. Internet access was spotty
- 5/5
Very friendly and knowledgeable staff. Helpful with dining suggestions
- 5/5
Very friendly and knowledgeable staff. Helpful with dining suggestions
- 5/5
The property was in the perfect location. Close enough to some great shopping areas and eateries but not in the hustle and bustle of downtown broadway.
- 5/5
The property was in the perfect location. Close enough to some great shopping areas and eateries but not in the hustle and bustle of downtown broadway.
- 5/5
Very clean-enjoyed pool. Breakfast good! Enjoyed the cookies
- 5/5
Very clean-enjoyed pool. Breakfast good! Enjoyed the cookies
- 5/5
Staff was super friendly. Breakfast was great! The only minor complaint was the shower. There was very little water pressure and the doors were REALLY hard to slide open and closed but these were trivial. Everything else was perfect. Would def recommend and stay again on our next trip to Belmont!
- 5/5
Staff was super friendly. Breakfast was great! The only minor complaint was the shower. There was very little water pressure and the doors were REALLY hard to slide open and closed but these were trivial. Everything else was perfect. Would def recommend and stay again on our next trip to Belmont!
- 5/5
Great place to stay
- 5/5
Great place to stay
- 5/5
Very clean and excellent customer service. Room was very clean an big. Will definitely stay here again.
- 5/5
Very clean and excellent customer service. Room was very clean an big. Will definitely stay here again.
- 5/5
This was a fantastic property and I hi go LY recommend
- 5/5
This was a fantastic property and I hi go LY recommend
- 3/5
We never got any service on our room over the 3 night stay. It said we would get service every other day. That was very disappointing and we mentioned it to the desk staff and they just said sorry. No effort to make things amend. Disappointing. PRior stay was not like this. I would not return to this location again.
- 3/5
We never got any service on our room over the 3 night stay. It said we would get service every other day. That was very disappointing and we mentioned it to the desk staff and they just said sorry. No effort to make things amend. Disappointing. PRior stay was not like this. I would not return to this location again.
- 5/5
Room is clean and comfortable, the shower has GREAT water pressure, check in was quick and easy!
- 5/5
Room is clean and comfortable, the shower has GREAT water pressure, check in was quick and easy!
- 5/5
The price for the relative amenities were fair and appropriate... I will stay there again when visiting family...
- 5/5
The price for the relative amenities were fair and appropriate... I will stay there again when visiting family...
- 2/5
Handicapped room, all the way at the end of the hall opposite the elevator. Shower curtain stoped 8” above the bottom of shower, allowing water to run on the floor. Tile entering shower was uneven and loose. Besides that it was good.
- 2/5
Handicapped room, all the way at the end of the hall opposite the elevator. Shower curtain stoped 8” above the bottom of shower, allowing water to run on the floor. Tile entering shower was uneven and loose. Besides that it was good.
- 5/5
The staff was so kind to us. The place was spotless. Breakfast was amazing with so many options!
- 5/5
The staff was so kind to us. The place was spotless. Breakfast was amazing with so many options!
- 4/5
Everything great, except bath room could use renovations.
- 4/5
Everything great, except bath room could use renovations.
- 5/5
Staff is always great here and hotel is close to my son and his family
- 5/5
Staff is always great here and hotel is close to my son and his family
- 5/5
Overall stay was Ok, bed was extremely soft but other then that no problem. Only thing was when booked and in my receipt it was stated check out at 12, but we were asked to check out at 11.
- 5/5
Overall stay was Ok, bed was extremely soft but other then that no problem. Only thing was when booked and in my receipt it was stated check out at 12, but we were asked to check out at 11.
- 5/5
Will stay there again
- 5/5
Will stay there again
- 5/5
Neat and clean. Staff was really friendly.
- 5/5
Neat and clean. Staff was really friendly.
- 5/5
Great service, attentive staff, property is new, fresh and clean.
- 5/5
Great service, attentive staff, property is new, fresh and clean.
- 5/5
Service and politeness were excellent
- 5/5
Service and politeness were excellent
- 4/5
Great Breakfast variety!
- 4/5
Great Breakfast variety!
- 5/5
Great location on Belmont, off the highway but tucked away in a quiet area. Close to the college and charming downtown.
- 5/5
Great location on Belmont, off the highway but tucked away in a quiet area. Close to the college and charming downtown.
- 5/5
Best hotel i have stayed at. Its very clean, beds are comfy for what they are. Breakfast was ok. I wasnt a fan of it but everyone else who stayed there seemed to enjoy it. Only thing is there isnt free wifi. Which should be included. Other that i had a great stay at the hotel. I will be back again.
- 5/5
Best hotel i have stayed at. Its very clean, beds are comfy for what they are. Breakfast was ok. I wasnt a fan of it but everyone else who stayed there seemed to enjoy it. Only thing is there isnt free wifi. Which should be included. Other that i had a great stay at the hotel. I will be back again.
- 5/5
The hotel is really so nice! The exterior and interior, as well as the rooms, were all so beautiful. And the check-in person was really so nice!
- 5/5
The hotel is really so nice! The exterior and interior, as well as the rooms, were all so beautiful. And the check-in person was really so nice!
- 5/5
Customer service was excellent. The staff was friendly and helpful; they even texted to see how my stay was going. The hotel was spotless. The breakfast was convenient and tasty and Beverly was great keeping it clean and stocked and available to help. Beds were a little soft and bouncy but that’s a preference thing. Super convenient to the highway but still quiet and safe. I’ll stay again for my event next year.
- 5/5
Customer service was excellent. The staff was friendly and helpful; they even texted to see how my stay was going. The hotel was spotless. The breakfast was convenient and tasty and Beverly was great keeping it clean and stocked and available to help. Beds were a little soft and bouncy but that’s a preference thing. Super convenient to the highway but still quiet and safe. I’ll stay again for my event next year.
- 3/5
Booked a regular room but was placed in a handicap room instead.
- 3/5
Booked a regular room but was placed in a handicap room instead.
- 5/5
Nice and new looking hotel. It was quiet and clean.
- 5/5
Nice and new looking hotel. It was quiet and clean.
- 4/5
Nice place
- 4/5
Nice place
- 5/5
Great place. Comfortable beds.
- 5/5
Great place. Comfortable beds.
- 5/5
Very nice. Clean. Very friendly staff. Definitely will return if I’m in the area
- 5/5
Very nice. Clean. Very friendly staff. Definitely will return if I’m in the area
- 5/5
Great stay, very relaxed environment and very clean!!!
- 5/5
Great stay, very relaxed environment and very clean!!!
- 2/5
My room smelled horrible. I thought there might be a dead animal or sewer smell coming through the vent. Not a pleasant stay.
- 2/5
My room smelled horrible. I thought there might be a dead animal or sewer smell coming through the vent. Not a pleasant stay.
- 1/5
I had to switch rooms 3 times because of cleanliness, sewer smell and no hot water. Also toe nail clippings on floor and gross bathtubs
- 5/5
Staff friendly. The rooms are clean and in a very tranquil location.
- 5/5
The Staff was unbeliveable!!!
- 5/5
Tyler was excellent and friendly
- 3/5
Was charged extra 30.00 at check in.
- 5/5
Friendly.
- 5/5
This hotel was so quiet which I appreciated. The breakfast was great-lots of variety and the breakfast area and seating areas were clean.
- 5/5
I found the staff quite friendly and didn’t have any issues with my stay. The next time I visit relatives in the Charlotte area I am definitely coming back here.
- 5/5
This is a very accessible and well-maintained property. We enjoyed our stay and would definitely come back.
- 5/5
Location was near my son's house so short ride to visit him. I have been to this hotel on several occasions and it has always been a wonderful stay
- 4/5
The bathroom need major improvements to them. There was little to no water pressure and hotwater. The shower had luke warm water coming out of it on high setting. There was no hand soap to wash your hands in the sink had to buy a bar of soap.
- 5/5
Nice place
- 5/5
Close to Christmastown for our visit.
- 5/5
Nice property. Clean and comfortable. Bed had lots of pillows, which is a plus.
- 4/5
very clean
- 5/5
nice place - second time staying there and will be back -
- 4/5
The room was very spactious, but the windows were the first impression of the room, and did not look clean. The bathroom also had areas the did not look clean. But over all was a comfortable stay. Staff is friendly and helpful. The breakfast was also very good. Would definitely stay again.
- 3/5
Not our usual Hampton Inn experience. The hotel was not as clean as usual, the bathroom was grimy and the handheld sprayer worked poorly. We could easily hear the guests in the next room and in the hallway. Overall a mediocre experience
- 4/5
Nice and quiet location. The day and evening staff were very friendly and helpful.
- 5/5
Monica was so helpful and she has a great attitude and wonderful to talk too.
- 5/5
Room 419. Most everything was great: clean, no odors or masking odors. It was quiet as well. Excellent continental breakfast. The only issue was that the electrical outlet in the bathroom didn't work (outlet on the right side of the mirror). Otherwise super.
- 4/5
Very convenient to family members in Belmont
- 5/5
I had a wonderful stay at the property. Wonderful people at the reception desk. I lost my car keys in the parking lot when I returned from my work office and they called me the next morning to ask me if I misplaced my car keys. It was such a relief. And breakfast was delicious. I will be staying there again next month. Thank you!
- 3/5
Our first room has a malfunctioning air conditioner and bugs. Front desk was very helpful in changing out rooms
- 5/5
Nice hotel!
- 5/5
No issues. Everyone nice.
- 3/5
Checking was not so great. Patrice was not very kind or helpful given the circumstances. We needed a reservation for an additional day, and she said that we could go online to try to get the same rate, but would not offer a courtesy wifi password (even though we would be staying there) because the cell coverage was poor. In the end, we did get basically the same rate. On the other hand, Tyler (dressed as Wednesday for Halloween) was fantastic. Helping us with our booking out and in again under two separate reservations.
- 4/5
Kind and helpful staff. Clean room.
- 5/5
Friendly staff and great breakfast !
- 5/5
Very nice property
- 5/5
,,
- 5/5
They were dealing with afternoon of hurricane Helene so kind of hectic, one roll of toilet tissue, but overall decent stay.
- 3/5
Hotel was amazing bathroom wasn’t cleaned properly. Pubic hair in toilet and what appeared to be fecal matter dried up on outside of toilet seat. Other than that room was cleaned just fine. Paid too much for toilet not to be cleaned properly. I cleaned it up myself. I would stay here again just have someone else clean toilet properly. Best front desk service I’ve ever had
- 4/5
Clean place
- 5/5
this was a great place to stay. so clean! I will stay there again!
- 5/5
My wife and I travel to this area twice a year to see our daughter and her family. This was our first stay at this hotel--and the best. Everything was very well done: the hotel was clean, the room the same and spacious, and the continental breakfast better than most. The bathroom was designed particularly well--my wife loved it. Overall, the best hotel we have stayed at during our visits to the Charlotte area.
- 5/5
We just stayed here for a night because we were headed to St. Pete for a Rays baseball game.
- 5/5
Very good stay
- 2/5
The room appeared clean. But discovered it had fleas. The property accepts animals so that was most likely why. We discovered this at 6:30am, and checked out immediately. That was NOT our original plan by far and threw off the rest of our day and trip, which included having to use flea bombs for our car and home when we returned...a huge inconvenience beyond just leaving the room.
- 4/5
It was ok, no better or worse than at other places
- 5/5
We stayed here because of a soccer camp at nearby Belmont Abbey. The hotel is beautiful with a friendly staff. The grounds are right next to an old Benedictine cemetery (kind of interesting). It’s just a short drive into downtown Belmont where there are many restaurants and gorgeous old homes. We felt safe and it was very close to Charlotte. The breakfast was also really good! We will definitely stay here again when we are in Belmont:)
- 5/5
Very clean room, and the staff are outstanding!
- 5/5
Very comfortable, excellent breakfast.
- 5/5
Friendly staff. Reasonable pricing. Outdoor pool. Not far from historic downtown Belmont
- 5/5
Love this place and everything about it
- 5/5
Nice place.
- 5/5
Very nice and clean hotel in great drivable distance to downtown.
- 5/5
hotel is located within a few miles of my relatives in NC...I stay here several times each year...always first rate...
- 5/5
We've stayed at the property previously and had good service. We will stay again if needed in this area.
- 5/5
The breakfast was great, staff very friendly. Great price over all. The only downside was the pool needed skimming and our mini fridge wasn’t cold. Other than that it was wonderful.!
- 4/5
Not bad…
- 5/5
Safe, quiet, easy parking.
- 4/5
Clean great staff
- 5/5
Very friendly and helpful staff. Convenient location, quiet, clean.
- 5/5
- 5/5
Very nice and clean hotel. Front desk employee were very accommodating and even let us stay for another half an hour for check out as a complimentary when I ask for it.
- 4/5