Home2 Suites by Hilton Bedford DFW West, TX
About Home2 Suites by Hilton Bedford DFW West, TX
Located within 9 miles of AT&T Stadium and 10 miles of Globe Life Park in Arlington, Home2 Suites By Hilton Bedford Dfw West has rooms in Bedford. This 3-star hotel offers a 24-hour front desk and free WiFi. Six Flags Over Texas is 11 miles away and Fort Worth Convention Center is 14 miles from the hotel. All rooms at the hotel come with a flat-screen TV with cable channels and a kitchenette. The rooms at Home2 Suites By Hilton Bedford Dfw West have air conditioning and a desk. Dickies Arena is 17 miles from the accommodation, while Zero Gravity Amusement Park is 17 miles from the property. Dallas-Fort Worth International Airport is 7.5 miles away.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Café / coffee shop
- Business center
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Luggage storage
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
The hotel generally received positive reviews for its cleanliness, comfortable rooms, and friendly staff. However, there were some consistent complaints about the quality of the breakfast and issues with the air conditioning units.
- Cleanliness
- Comfortable rooms
- Poor quality breakfast
- Air conditioning issues
- 4/5
The hotel was clean, nice staff. We enjoyed our stay. Breakfast was ok, but good. Bed was not the most comfortable, but the extra pillows made it better.
- 5/5
I’ve stayed here b4 the staff is friendly and helpful the room is huge the amenities are perfect for my needs it’s close to family. I wouldn’t change a thing. No complaints at all. I’ll stay here agian and agian aaaaaand agian ✌❤️
- 5/5
Excellent
- 4/5
The room was really clean and spacious. Parking was accessible and the hotel was easy to find. All staff was friendly. The only thing that didn’t make it 5 stars was the breakfast wasn’t great.
- 5/5
Clean
- 5/5
Breakfast was good each morning with egg patties, rotating meat option (sausage patty, chicken patty or ham slice), sliced cheese & assortment of breads/biscuit and several sauces, hard boiled eggs, yogurt bar, hot oatmeal, 3 cereal choices, a waffle station, Apple & orange juices, milk, coffee & hot tea. Food & coffee were kept refilled nicely. On-site guest laundry and gym on 1st floor with lots of seating in the lobby. Plenty of onsite parking as well. We didn’t use the pool area at all, but saw several other guests going to/from the area. Quiet and safe area just off the highway, close to shopping and lots of restaurants. We will definitely stay here again & look forward to our next visit.
- 4.5/5
Superb
- 5/5
Free breakfast, clean property, comfortable
- 4/5
Very clean and big room. The breakfast had low quality hot items besides the waffle. And no gluten free options. It would have been nice to see at least one gluten free option, even if pre packaged.
- 4/5
Very clean and big room. The breakfast had low quality hot items besides the waffle. And no gluten free options. It would have been nice to see at least one gluten free option, even if pre packaged.
- 3.5/5
Good
- 5/5
Rikki was amazing! Bright of Sunshine in the morning for our Breakfast ☺️
- 5/5
Exceptional
- 5/5
Amazing property!! Will definitely rebook..
- 5/5
Great stay despite being in town for a funeral. Clean, Friendly Staff, Breakfast, and Convenient Parking.
- 4/5
Great
- 5/5
Breakfast was pretty weak.
- 4/5
Breakfast was limited compared to others. Air conditioner made a high pitched squeal.
- 3/5
Looked like the beds linens haven't been cleaned. They smelled.
- 5/5
It was very clean and the staff were wonderful
- 5/5
It was very clean and the staff were wonderful
- 5/5
Kitchenette Breakfast was meh; no flavor; few selections
- 5/5
Breakfast was meh; no flavor; few selections
- 5/5
Every location I’ve visited has had friendly, accommodating staff. On this trip, I arrived early & they still had my room ready with no extra charge, which was a lifesaver after a long road trip. The gym has everything I need for a solid workout & the washing/drying machines are an added plus for sport tournament weekends. This has become my go to hotel whenever I travel!
- 5/5
The property was welcome to pets. Breakfast was okay but could have had more choices.
- 5/5
Exceptional
- 5/5
We didn’t eAt breakfast but parking was safe
- 3/5
Pleasant
- 3/5
breakfast was not great
- 5/5
Beautiful and spacious rooms. Good gym and swimming pool. Free parking and free breakfast. 10/10.
- 1/5
Carpet is old could be updated bed is ok a very old hotel feel like a motel so many cameras which is creepy some staff . Breakfast is simple …
- 5/5
Very clean
- 4/5
Very good
- 5/5
Stayed here after canceled flight. Very close to airport, but not so close you get as much traffic. Extremely reasonable price. Staff was wonderful and very helpful and kind! Stayed in King suite and had tons of space for 2 adults and 1 teenager. Room was very well thought out especially if you were staying for a long duration. Possibly the cleanest hotel I have ever stayed in! Nice shower. Easy access to several restaurants and close to shopping which we needed as we did not have our luggage. Would ABSOLUTELY stay again or suggest to others.
- 5/5
Stayed here after canceled flight. Very close to airport, but not so close you get as much traffic. Extremely reasonable price. Staff was wonderful and very helpful and kind! Stayed in King suite and had tons of space for 2 adults and 1 teenager. Room was very well thought out especially if you were staying for a long duration. Possibly the cleanest hotel I have ever stayed in! Nice shower. Easy access to several restaurants and close to shopping which we needed as we did not have our luggage. Would ABSOLUTELY stay again or suggest to others.
- 5/5
Extremely clean, close to airport and walking distance to several food options, staff was wonderful, comfortable and well thought out room layout.
- 5/5
Extremely clean, close to airport and walking distance to several food options, staff was wonderful, comfortable and well thought out room layout.
- 5/5
Yes
- 5/5
Loved it!
- 5/5
The room was very clean, along with the breakfast area and entry/front desk. Very impressed!
- 5/5
The room was very clean, along with the breakfast area and entry/front desk. Very impressed!
- 5/5
Exceptional
- 4/5
People were great. Room was nice. Perfect cadence of room cleaning.
- 4/5
People were great. Room was nice. Perfect cadence of room cleaning.
- 3.5/5
The room was nice. Property well maintained. The staff was HORRIBLE!!! So very, very disrespectful. Did not care anything about the difficult situation that brought us there. Did nothing to help us as customers or even as follow human beings. Actually left 2 items there and when I called they did nothing to help get them back to us. I stayed in a hotel that was WAY cheaper and left a car seat. They shipped it back to us and paid to do so. As a matter of fact, they sent it overnight (they understood how important it was for us to get it as quickly as possible).
- 3.5/5
The staff was HORRIBLE!!! So very, very disrespectful. Did not care anything about the difficult situation that brought us there. Did nothing to help us as customers or even as follow human beings. Actually left 2 items there and when I called they did nothing to help get them back to us. I stayed in a hotel that was WAY cheaper and left a car seat. They shipped it back to us and paid to do so. As a matter of fact, they sent it overnight (they understood how important it was for us to get it as quickly as possible).
- 5/5
Spacious and great location. Nothing. Everything was great
- 5/5
Spacious and great location. Nothing. Everything was great
- 5/5
Exceptional
- 5/5
Great value! The suite was very large. The room was clean. The staff was very friendly and helpful. One of the best experiences I have had at a hotel. The bed and couch were comfortable. There was a roll out table under the desk. The bathroom door swings in and makes the bathroom cumbersome. There was a vent just above the desk that blew out cold air, I assume for fresh air. This made it uncomfortable to sit at the desk, I just moved over to the other open counter space closer to the AC/Heater. That was enough to not feel the cold draft. Normally probably not an issue but it was winter and got to 17 Degrees that week.
- 5/5
Friendly staff at check in, room was nice and spacious. Clean and comfortable.
- 5/5
Friendly staff at check in, room was nice and spacious. Clean and comfortable.
- 5/5
Great stay
- 0.5/5
will never stay at this location again wifi wasn’t working & it wasn’t any service in the area .
- 4.5/5
Good breakfast, very nice and quiet stay, staff was very nice. Great house keeping staff also N/A
- 5/5
Very nice
- 5/5
Very nice
- 5/5
I was overcharged and with no explanation. I have a confirmation email from Hilton with the price and I was still charged almost $340 more.
- 4.5/5
Very spacious suite, extremely comfortable bed
- 5/5
Friendly staff
- 5/5
Friendly staff
- 4/5
Good
- 4/5
Good
- 4/5
Staff was nice, smelled clean, just needed little touchups in the room to be perfect
- 4/5
Staff was nice, smelled clean, just needed little touchups in the room to be perfect
- 5/5
Room was spotless and staff was super friendly!
- 5/5
Room was spotless and staff was super friendly!
- 5/5
Nice clean suite, decent breakfast.
- 5/5
Nice clean suite, decent breakfast.
- 5/5
Everything about this place was excellent, I would definitely recommend this place. My next trip to Dallas, I will not be searching for another reason place.
- 5/5
Everything about this place was excellent, I would definitely recommend this place. My next trip to Dallas, I will not be searching for another reason place.
- 5/5
Rooms comfortable, Friendly Staff Great Stay
- 5/5
Rooms comfortable, Friendly Staff Great Stay
- 5/5
Location was great. Did not have breakfast
- 2/5
They advertise high-speed Internet which is a lie when you connect your phone and run speed test your only getting 5-10mgs if you actually want high-speed Internet, you gotta pay for they also have a firewall on it where you can’t connect your PS5 or Xbox to it . The breakfast was absolutely garbage not a big selection to pick from very unsanitary. Now let’s get into the rooms. The first room they put me in the AC did not work. Room was dirty. Had a funky smell to it one down requested to be put into a different room which they did. The second room wasn’t any better the carpets in room felt nasty due to pets. He tried to cover up the smell of animal with fresheners. The Chair in room arm rest was destroyed mattresses were terrible if you wanna wake up every night with back pain I recommend you stay here
- 2/5
They advertise high-speed Internet which is a lie when you connect your phone and run speed test your only getting 5-10mgs if you actually want high-speed Internet, you gotta pay for they also have a firewall on it where you can’t connect your PS5 or Xbox to it . The breakfast was absolutely garbage not a big selection to pick from very unsanitary. Now let’s get into the rooms. The first room they put me in the AC did not work. Room was dirty. Had a funky smell to it one down requested to be put into a different room which they did. The second room wasn’t any better the carpets in room felt nasty due to pets. He tried to cover up the smell of animal with fresheners. The Chair in room arm rest was destroyed mattresses were terrible if you wanna wake up every night with back pain I recommend you stay here
- 5/5
Great experience
- 5/5
Great experience
- 5/5
Over looked the parking lot
- 4/5
Clean room and location
- 4/5
Clean room and location
- 4/5
The room was spacious and very clean with comfortable beds. The staff was efficient and welcoming. Breakfast was fine-standard hotel breakfast fare, nothing too outstanding.
- 4/5
The room was spacious and very clean with comfortable beds. The staff was efficient and welcoming. Breakfast was fine-standard hotel breakfast fare, nothing too outstanding.
- 4/5
Clean and quiet neighborhood. Frint desk empty most of the time. I asked for a luggage cart but no one helped. I got a fee apple tho.....
- 4/5
Clean and quiet neighborhood. Frint desk empty most of the time. I asked for a luggage cart but no one helped. I got a fee apple tho.....
- 5/5
Breakfast options weren’t great, but literally everything else was.
- 5/5
Breakfast options weren’t great, but literally everything else was.
- 4.5/5
The breakfast was good ??. The rooms was nice and clean. Front desk was good as well. N/a
- 5/5
We had a great stay! Room was clean and quiet. The breakfast buffet was delicious. The area was close to all DFW attractions. We will absolutely stay here again.
- 5/5
We had a great stay! Room was clean and quiet. The breakfast buffet was delicious. The area was close to all DFW attractions. We will absolutely stay here again.
- 5/5
Clean room, friendly and courteous staff
- 5/5
Clean room, friendly and courteous staff
- 5/5
Very helpful and courteous staff. Clean room, nice pool and lobby. Complimentary breakfast.
- 5/5
Very helpful and courteous staff. Clean room, nice pool and lobby. Complimentary breakfast.
- 5/5
The hotel was beautiful and clean. Very comfortable stay. We will only book Home 2 Suites when they are available.
- 5/5
No complaints
- 5/5
FRONT DESK WAS AMAZING
- 5/5
FRONT DESK WAS AMAZING
- 5/5
I enjoyed the hotel room, the cleanliness of the room. It felt like I was at home here.
- 5/5
I enjoyed the hotel room, the cleanliness of the room. It felt like I was at home here.
- 5/5
Very clean and friendly staff! Room was next to laundry so could hear washers in night.
- 4.5/5
Great location-easy to get to highway Ice machines were broken on several floors and our room being near the elevator made for loud room.
- 5/5
Room was very clean and spotless. Room had everything needed for a very comfortable stay.
- 5/5
Room was very clean and spotless. Room had everything needed for a very comfortable stay.
- 4/5
Cleaniest super only wish that there was a better variety of traditional breakfast foods
- 4/5
Cleaniest super only wish that there was a better variety of traditional breakfast foods
- 3/5
Staff was friendly. Room seemed clean on arrival, I did work late and then took my shower and got into bed. One of the pillows smelled like someone slept on it and the pillow case was not changed out. Even though I did not make use of the kitchen area, I did lay the the room key card on the counter, I left this morning 10/24/25 at approx. 10:45am, and I felt something like salt or sugar left on the counter. Not noticeable to the eye but touch. The bed slept well, the room was otherwise ok. I made due by removing the pillow.
- 3/5
Staff was friendly. Room seemed clean on arrival, I did work late and then took my shower and got into bed. One of the pillows smelled like someone slept on it and the pillow case was not changed out. Even though I did not make use of the kitchen area, I did lay the the room key card on the counter, I left this morning 10/24/25 at approx. 10:45am, and I felt something like salt or sugar left on the counter. Not noticeable to the eye but touch. The bed slept well, the room was otherwise ok. I made due by removing the pillow.
- 5/5
Ll
- 5/5
Ll
- 2/5
We were not impressed by this Home 2 Suites. Stains on the floor, we had to move rooms because our first room smelled horrible, the sink in our room wouldn’t drain. Beds were clean and comfortable though.
- 2/5
We were not impressed by this Home 2 Suites. Stains on the floor, we had to move rooms because our first room smelled horrible, the sink in our room wouldn’t drain. Beds were clean and comfortable though.
- 3/5
The breakfast was the worst of any hotel I have been in their hot breakfast was worse than any continental breakfast horrible disappointing! The coffee wasn’t very hot and they didn’t even have a microwave in the breakfast area to warm up your food. I had to get the staff to take my plate in the back just to warm up my food.
- 3/5
The breakfast was the worst of any hotel I have been in their hot breakfast was worse than any continental breakfast horrible disappointing! The coffee wasn’t very hot and they didn’t even have a microwave in the breakfast area to warm up your food. I had to get the staff to take my plate in the back just to warm up my food.
- 5/5
Nice
- 5/5
Nice
- 1/5
Staff was annoying to deal with
- 1/5
Staff was annoying to deal with
- 5/5
We stayed here for the stray kids concert that was in town. Complimentary breakfast was amazing, staff as well. The property was cleaned and family friendly.
- 5/5
We stayed here for the stray kids concert that was in town. Complimentary breakfast was amazing, staff as well. The property was cleaned and family friendly.
- 4/5
Noticed some of the grout around the tiling of the bathroom was missing.
- 4/5
Noticed some of the grout around the tiling of the bathroom was missing.
- 4/5
we had one small issue with the a/c leaking on the carpet. we moved to another room. problem was resolved.
- 4/5
we had one small issue with the a/c leaking on the carpet. we moved to another room. problem was resolved.
- 3/5
The beds are horrible everything else was pretty good
- 3/5
The beds are horrible everything else was pretty good
- 4/5
Beds were a little too firm for our liking but that’s our only complaint. The front desk staff were very friendly and answered any questions we had.
- 4/5
Beds were a little too firm for our liking but that’s our only complaint. The front desk staff were very friendly and answered any questions we had.
- 5/5
All good
- 5/5
All good
- 5/5
Everything was great
- 5/5
Everything was great
- 5/5
Excellent property and kind people.
- 5/5
Excellent property and kind people.
- 5/5
Very happy with hotel
- 5/5
Very happy with hotel
- 5/5
Everything was close. No traffic on entrance roads. Smells clean and great breakfast.
- 5/5
Everything was close. No traffic on entrance roads. Smells clean and great breakfast.
- 5/5
Bed comfort is very good. We enjoyed our stay!
- 5/5
Bed comfort is very good. We enjoyed our stay!
- 3/5
Requested a room on ground floor. None available. 2nd floor requested room close to elevator. It was at the end of the hall. My husband is a disabled veteran and does not walk well. We will not be staying there anymore.
- 3/5
Requested a room on ground floor. None available. 2nd floor requested room close to elevator. It was at the end of the hall. My husband is a disabled veteran and does not walk well. We will not be staying there anymore.
- 3/5
Room and halls smelled musty and the dog in the room next door barked all night
- 3/5
Room and halls smelled musty and the dog in the room next door barked all night
- 5/5
Everyone was very kind. We were there for our kid’s baseball World Series in Arlington. We went to the pool everyday and brought our speaker. We kept the noise to a minimal and the front desk never complained. Breakfast was great. The facility was clean and nice. The only issue we had, was in our room the air conditioner leaked around the floor. We were in room 222. When we arrived for check in, it had an odd smell to the room. We figured out the next day, it’s likely related to the air conditioner leaking. We purchased febreeze spray and it helped tremendously.
- 5/5
Everyone was very kind. We were there for our kid’s baseball World Series in Arlington. We went to the pool everyday and brought our speaker. We kept the noise to a minimal and the front desk never complained. Breakfast was great. The facility was clean and nice. The only issue we had, was in our room the air conditioner leaked around the floor. We were in room 222. When we arrived for check in, it had an odd smell to the room. We figured out the next day, it’s likely related to the air conditioner leaking. We purchased febreeze spray and it helped tremendously.
- 5/5
Hotel room was clean and staff was nice breakfast was also great, pool was clean and grill worked
- 5/5
Hotel room was clean and staff was nice breakfast was also great, pool was clean and grill worked
- 3/5
We booked and paid in advance for a room with 2 queen beds and a pull-out couch to comfortably fit our family. When we arrived to check in, we were told that our room had been given away no explanation, no apology, nothing. Instead, we were stuck with a cheaper room that only had 1 king bed and a pull-out couch. My husband had to sleep on the floor just so our kids could sleep in a bed. On top of that, we were charged the full price for the room we originally booked no refund or price adjustment for the downgrade. This was incredibly disappointing and unprofessional. We planned ahead, paid ahead, and still got treated like our reservation didn’t matter.
- 3/5
We booked and paid in advance for a room with 2 queen beds and a pull-out couch to comfortably fit our family. When we arrived to check in, we were told that our room had been given away no explanation, no apology, nothing. Instead, we were stuck with a cheaper room that only had 1 king bed and a pull-out couch. My husband had to sleep on the floor just so our kids could sleep in a bed. On top of that, we were charged the full price for the room we originally booked no refund or price adjustment for the downgrade. This was incredibly disappointing and unprofessional. We planned ahead, paid ahead, and still got treated like our reservation didn’t matter.
- 5/5
Everything excellent.
- 5/5
Everything excellent.
- 5/5
Thank you
- 5/5
Thank you
- 5/5
Great
- 5/5
Great
- 3/5
I enjoyed the room, the hotel itself. The parking lot was nice. Saw the pool looked lovely and the staff was fine. I couldn't get on the wifi because I wasn't checked in correctly. I found this out when my room was access by a potential guest . Then, after I was trying to check out and found that i was already check out which means i was again vulnerable to someone having access to my room when i was or wasn't there. No, i did not feel safe from that perspective. Also the breakfast was the same the whole time i was there no scrambled eggs i did care for that. Just my experience.
- 3/5
I enjoyed the room, the hotel itself. The parking lot was nice. Saw the pool looked lovely and the staff was fine. I couldn't get on the wifi because I wasn't checked in correctly. I found this out when my room was access by a potential guest . Then, after I was trying to check out and found that i was already check out which means i was again vulnerable to someone having access to my room when i was or wasn't there. No, i did not feel safe from that perspective. Also the breakfast was the same the whole time i was there no scrambled eggs i did care for that. Just my experience.
- 4/5
Staffs were great and location was good for me. Just make sure that the speed limit in that area is 30 and surrounded with municipal building.
- 4/5
Staffs were great and location was good for me. Just make sure that the speed limit in that area is 30 and surrounded with municipal building.
- 5/5
Hotel was very comfortable.
- 5/5
Hotel was very comfortable.
- 5/5
All is Excelent
- 5/5
All is Excelent
- 5/5
Loved it
- 5/5
Loved it
- 4/5
No complaints! Would recommend.
- 4/5
No complaints! Would recommend.
- 3/5
Breakfast is very poor, room is very noisy from room above, pool is dirty, good is hotel is prety new and in good condition
- 3/5
Breakfast is very poor, room is very noisy from room above, pool is dirty, good is hotel is prety new and in good condition
- 5/5
Staff were very courteous and helpful. Room was in excellent condition. Bed was very comfortable and the sheets were high quality. Plenty of outlets and places to plug in chargers and devices.
- 5/5
Staff were very courteous and helpful. Room was in excellent condition. Bed was very comfortable and the sheets were high quality. Plenty of outlets and places to plug in chargers and devices.
- 5/5
Nice clean room with microwave, refrigerator, and dishes.
- 5/5
Nice clean room with microwave, refrigerator, and dishes.
- 5/5
Amazingly clean and comfortable stay. All the essentials a person would need in a hotel room. Would definitely come back again. Right off the highway and close to places to eat.
- 5/5
Amazingly clean and comfortable stay. All the essentials a person would need in a hotel room. Would definitely come back again. Right off the highway and close to places to eat.
- 5/5
Perfect
- 5/5
Perfect
- 4/5
Convenient and seemless checking in, bathroom clean but a very mild musky smell when we first checked in room. Would stay again.
- 4/5
Convenient and seemless checking in, bathroom clean but a very mild musky smell when we first checked in room. Would stay again.
- 5/5
Very clean very friendly
- 5/5
Very clean very friendly
- 5/5
Cozy
- 5/5
Cozy
- 5/5
The room was nice, spacious, clean, quite with great amenities . The lobby, dining room and breakfast were good as well as the gym and laundry room. Overall it was great and the staff was very friendly.
- 5/5
The room was nice, spacious, clean, quite with great amenities . The lobby, dining room and breakfast were good as well as the gym and laundry room. Overall it was great and the staff was very friendly.
- 4/5
Toilet was broken when we checked in after in was "fixed" same thing broke again. Shower leaked from base into bathroom when in use. Other than that our stay was good
- 4/5
Toilet was broken when we checked in after in was "fixed" same thing broke again. Shower leaked from base into bathroom when in use. Other than that our stay was good
- 4/5
Nice hotel
- 4/5
Nice hotel
- 1/5
The worst bed out of any hotel we have ever stayed in!!! They never fixed the shower situation but offered to let us take a shower in another room…very disappointed in the hotel and how they handled everything. The next day a guy with sweat pants, a hoodie, grill, chains, earrings and a beenie showed up at the door but didn’t knocked the kids opened the door and he was just standing there. He said he was there to see what the problem was with the bath tub. We had no idea if the guy was telling the truth about who he was, he wasn’t dressed as an employee. The hotel offered us $20 in there store. I want a refund!!!
- 1/5
The worst bed out of any hotel we have ever stayed in!!! They never fixed the shower situation but offered to let us take a shower in another room…very disappointed in the hotel and how they handled everything. The next day a guy with sweat pants, a hoodie, grill, chains, earrings and a beenie showed up at the door but didn’t knocked the kids opened the door and he was just standing there. He said he was there to see what the problem was with the bath tub. We had no idea if the guy was telling the truth about who he was, he wasn’t dressed as an employee. The hotel offered us $20 in there store. I want a refund!!!
- 3/5
The room was pleasant but the bed abd pillows was terrible. Bed very uncomfortable and the pillows too soft
- 3/5
The room was pleasant but the bed abd pillows was terrible. Bed very uncomfortable and the pillows too soft
- 5/5
.
- 5/5
.
- 2/5
The iron was dirty and stained my shirt. The shower had no shampoo. The desk was unmanned for 10 minutes when we checked in at night. We had no idea what to do. When the lady finally got up there she was upset I was behind the counter trying to find a number to call to get help. I called and left a message for a manager to call me back... It's been over a week and no call.
- 2/5
The iron was dirty and stained my shirt. The shower had no shampoo. The desk was unmanned for 10 minutes when we checked in at night. We had no idea what to do. When the lady finally got up there she was upset I was behind the counter trying to find a number to call to get help. I called and left a message for a manager to call me back... It's been over a week and no call.
- 4/5
Didn’t have any issues other than a few disturbances from the same lady. It was a bit scary, but the front desk seemed to handle it. The front desk went above and beyond for me and my family this weekend. Thank you
- 4/5
Didn’t have any issues other than a few disturbances from the same lady. It was a bit scary, but the front desk seemed to handle it. The front desk went above and beyond for me and my family this weekend. Thank you
- 5/5
Clean and nice
- 5/5
Clean and nice
- 5/5
The front desk was kind and professional. I appreciated the coffee and oatmeal in the morning. Everything was super clean. Would definitely stay here again!
- 5/5
The front desk was kind and professional. I appreciated the coffee and oatmeal in the morning. Everything was super clean. Would definitely stay here again!
- 3/5
It was ok, nothing special.
- 3/5
It was ok, nothing special.
- 5/5
Convenient
- 5/5
Convenient
- 5/5
clean, spacious room and a good value.
- 5/5
clean, spacious room and a good value.
- 5/5
Great place, wonderful breakfast!
- 5/5
Great place, wonderful breakfast!
- 5/5
Loved it!!
- 5/5
Loved it!!
- 5/5
We had a good stay. Veronica was not the best person I have met but she did a good job checking me in. Maybe some customer service classes would help and a smile can go a long way. Being rude doesn’t do your businesses any favors. I will probably not be coming back to this hotel because of her.
- 5/5
We had a good stay. Veronica was not the best person I have met but she did a good job checking me in. Maybe some customer service classes would help and a smile can go a long way. Being rude doesn’t do your businesses any favors. I will probably not be coming back to this hotel because of her.
- 5/5
Staff was great !! Overall exceeded all expectations
- 5/5
Staff was great !! Overall exceeded all expectations
- 5/5
Nice place to stay on a budget
- 5/5
Nice place to stay on a budget
- 4/5
It was all great, but for the wi-fi. Kept dumping me off. Would have been impossible to do work.
- 4/5
It was all great, but for the wi-fi. Kept dumping me off. Would have been impossible to do work.
- 5/5
Great hotel, clean, easy access to the highway and plenty of restaurants. Well located between the attractions we were looking to visit. Spacious rooms and a kitchenette to boot!
- 5/5
Great hotel, clean, easy access to the highway and plenty of restaurants. Well located between the attractions we were looking to visit. Spacious rooms and a kitchenette to boot!
- 5/5
It was another top notch stay in this clean, modern hotel! I do wish they had the water available in the lobby area like other locations do. I also wish they offered a breakfast choice other than carbs! It's a lovely space though and the rooms are always clean, spacious and comfortable and the staff is always friendly!
- 5/5
It was another top notch stay in this clean, modern hotel! I do wish they had the water available in the lobby area like other locations do. I also wish they offered a breakfast choice other than carbs! It's a lovely space though and the rooms are always clean, spacious and comfortable and the staff is always friendly!
- 5/5
All of the staff was so polite and professional
- 5/5
All of the staff was so polite and professional
- 5/5
The staff was very helpful and polite. The area was clean and safe, definitely perfect for families. The room itself was spacious and clean, would definitely stay there again.
- 5/5
Love the property
- 5/5
My second time staying at this property and I enjoyed my stay.
- 2/5
The stay was not as pleasant as we planned.. the room wasn’t as clean and the blinds were broken and was a huge roach in our room..
- 4/5
It was a good stay. Wished I could have gotten a better view.
- 4/5
They stay did not start well our first night because the floors of the hotel are not soundproof. Within 5-10 minutes of walking across the floor, the person below us called front desk and gave a noise complaint. The front desk said we would have to leave on the 3rd complaint. The next day, I spoke with Natalia at the front desk who was approachable, reassuring that we wouldn’t get kicked out and just kind.
- 4/5
Nothing at this time
- 4/5
Check in process was simple enough. The only issue we encountered was the TV in the room did not work so I called the front desk and they replaced the remote. Come to find out the tv was was not fully plugged in. It was a slight inconvenience to have to go downstairs to get the remote replacement only to discover that the TV was not plugged in. Otherwise, the overnight stay was comfortable and convenient. Will definitely stay here again.
- 4/5
Property was located to an easy access to highway, pool was clean, quiet place. The breakfast can improve ! Overall clean and comfortable
- 4/5
Pet friendly
- 5/5
The pool was beautiful!!
- 4/5
Ants in bathroom, but only saw about 1 or 2
- 5/5
Though the property was clean, there was noticeable wear. There were tears in the carpet & the blackout shade was cracked. Also there was no one at the front desk when I checked in nor anyway to notify staff I was out front. I waited quite a while before someone came out.
- 5/5
All of it
- 4/5
Check in was interesting, the Lady at the front seemed preoccupied and our presence seemed to be interfering with whatever she had been doing before we came in (scrolling on her phone). The pool was closed for the weekend, no propane in the outdoor fire table or BBQ's....Having a pool closed for the weekend in Texas in August? Okay?? When asked if they were going to remedy the situation we were told "The manager is gone for the weekend, we'll see what we can do Monday"...Not catastrophic but we were definitely looking to use a pool over the weekend, very disappointing. Room was clean, the area seemed quiet, but nothing to rave about. This falls under the category of "I'd probably look for a different hotel the next time through".....Have a great day!
- 5/5
Super clean, and quiet
- 5/5
Lovely property in a safe neighborhood.
- 5/5
This was a very nice stay.
- 5/5
Great location, property was clean and staff was great. Will start to look for home2 for now on when going on family trips!
- 5/5
Excellent place to stay in every way
- 5/5
We enjoyed staying at this property because it was clean and we we were trying to save money on this trip. It definitely helped especially having a mini kitchen in our room as wel. 10/10 recommend and will stay again.
- 4/5
We love this line of hotels and this one met our expectations. Traveled with kids and was spacious enough for all of us with a full kitchen. Super clean and staff was friendly! Already booking again!
- 4/5
Overall the hotel was nice, the rooms were clean and spacious. The only issue we had was with the doors. The door by the elevator didn’t close all the way on the first floor. Also, the door at the end of the first floor hallway never worked with the key
- 5/5
Hotel was amazing!
- 5/5
Good.
- 5/5
Vanessa was very helpful. She helped me understand everything explained the third-party situation so clearly. And went out of her way to help me book 2 more nights because I did not know how to do it through the app.
- 4/5
Great services overall!
- 5/5
Sports Tournament trip! I loved the hotel the only thing is it was hard to catch someone at the front desk no one was there or we had to come back or look around for them other then that no complaints! Good breakfast options I Loved the pool we had a good time there!!
- 5/5
Very nice and clean
- 5/5
Very nice rooms. Kitchen has dishes, nice fridge and a dishwasher. Plenty of storage.
- 5/5
Good location with eady access to highway. Adequate parking. 4 EV charging stations. Several restaurants within walking distance. Friendly staff.
- 5/5
Na
- 5/5
Our stay was good overall. Only a couple of complaints one of the blankets had a stain and there were not extra blankets available as it was a full house. It was terrible hot and muggy in the halls, but rooms were nice and cool. Breakfast was good. Front desk service was okay.
- 5/5
Great place!
- 5/5
Great location and clean property all around
- 4/5
Enjoyed my stay
- 1/5
This hotel smells AWFUL. The 4th floor smelled like burning rubber. We complained a couple of times but the staff was not able to address it. It was truly sickening. We will never stay here again.
- 3/5
Check in was inconvenient because they tried giving me a single bed when my reservation CLEARLY stated a 2 bed room. Rooms were spacious but there was an awful smell permeating through the hallways and into the room (at least on the 4th floor). Breakfast is very basic; skipped breakfast for remainder of stay.
- 4/5
When I got up during the night, the carpet was soaked from a/c. Let the front desk know when I checked out.
- 4/5
The breakfast could be better
- 5/5
The breakfast that was included in the price could have been better
- 5/5
Awesome service Dog friendly…. My favorite of everything We will definitely stay there every single time
- 5/5
Breakfast was great! Staff was friendly.