The Altair Hotel Bay Harbor

4-star hotel Excellent 9540 West Bay Harbor Drive, Bay Harbor Islands, FL, 33154
The Altair Hotel Bay Harbor

About The Altair Hotel Bay Harbor

Located in Miami Beach, a 15-minute walk from Surfside Beach, The Altair Bay Harbor Hotel has accommodations with free bikes, private parking, an outdoor swimming pool and a fitness center. Among the facilities of this property are a restaurant, a shared lounge and a 24-hour front desk, along with free WiFi throughout the property. Some rooms at the property feature a balcony with a river view. All rooms at the hotel come with air conditioning, a seating area, a flat-screen TV with satellite channels, a safety deposit box and a private bathroom with a shower, free toiletries and a hairdryer. The rooms come with a coffee machine, while selected rooms also feature a kitchen with a fridge, a microwave and a stovetop. Guest rooms will provide guests with a desk and an electric tea pot. Guests at The Altair Bay Harbor Hotel can enjoy a buffet or a kosher breakfast. The accommodation offers 4-star accommodations with a hot tub and terrace. Holocaust Memorial is 7.5 miles from The Altair Bay Harbor Hotel, while Miami Beach Convention Center is 7.5 miles from the property. Miami International Airport is 13 miles away.

Amenities

  • On-site parking
  • 24-hour front desk
  • Meeting space
  • Fitness center
  • On-site dining
  • Valet parking
  • Bar / lounge
  • Café / coffee shop
  • Business center
  • Concierge
  • Dry cleaning
  • Self-service laundry
  • Luggage storage
  • Multilingual staff
  • Full kitchen / kitchenette
  • In-room refrigerator
  • Pool
  • Spa / sauna
  • Pet friendly
  • Family friendly
  • Wheelchair accessible
  • Smoke-free property
  • Air conditioning
  • Elevator

Reviews

4.4 / 5
Excellent 954 reviews

The hotel is generally praised for its cleanliness, staff friendliness, and amenities such as the pool and gym. However, there are consistent complaints about the lack of hot water, noise levels, and issues with room keys. Some guests also express dissatisfaction with the hotel's catering to Orthodox Jewish customs, such as separate swimming hours and kosher breakfast, which were not clearly communicated before booking.

What guests liked
  • Cleanliness
  • Friendly and helpful staff
What could be better
  • Lack of hot water
  • Noise levels and issues with room keys
  • Gerald Jun 2026 · via expedia
    5/5

    Pool was magnificent and enjoyable. Staff were generally very helpful.

  • Temima Jun 2026 · via expedia
    5/5

    We had a great stay at the Altair! The separate swimming hours, complete with a women's aqua-aerobics class, kosher breakfast, and details down to the negel vasser cup and wig head in the room, were pleasantly surprising and so useful! The hotel offered kayaks free of charge, and shuttles on the hour to and from the beach. They provided chairs, umbrella, and cold water, too. The staff was very accommodating and fixed any issues right away. They offer half price drinks on the rooftop pool daily, and they held our luggage for us on our first and last day between our flights and check-in/out. 13 minute walk from Mamala, and 17 minutes from Harding! The shuttle also drops off at Harding, which saved us Ubers! They also upgraded our room for no charge when we arrived. All in all, we were super satisfied and pleasantly surprised by everything the Altair offered. Thank you!

  • Lara Jun 2026 · via expedia
    4/5

    Hotel was great. Restaurant is managed by an external vendor - not as friendly as main hotel staff and breakfast only opens at 8.30 which was not helpful as a business traveller.

  • Ari Jun 2026 · via expedia
    5/5

    Great

  • Mukhammadjon Jun 2026 · via expedia
    5/5

    Good

  • Marlene Jun 2026 · via booking
    0.5/5

    Bad

  • Laini Jun 2026 · via booking
    4/5

    Very good

  • Jennifer Jun 2026 · via booking
    5/5

    Clean and perfectly maintained Liked everything about the property

  • Ezekiel Jun 2026 · via expedia
    2/5

    The room itself appeared poorly maintained. The wallpaper was peeling off the walls, and there were several maintenance issues in the bathroom. The shower temperature was difficult to control because the handle was loose and would slip downward, causing the water to become extremely hot. We had to hold the handle in place while showering. In addition, water leaked out of the shower despite using the curtain properly, leaving the carpet outside the bathroom wet. We were also concerned about safety. The nightstand next to the bed had very sharp edges. My 2-year-old fell off the bed and nearly struck her eye on the corner, which could have resulted in a serious injury. The most disappointing part of our stay occurred at checkout. I requested a receipt and noticed that I had been charged $38 per night for valet parking, even though we never used valet service. When I asked the front desk to remove the charge, I was told they would need to "check the cameras" to verify that I had not parked there. I found this response insulting, rude, and unprofessional. Guests should not be treated as though they are being dishonest when disputing an obviously incorrect charge. Overall, the hotel did not meet my standards.

  • Alejandro May 2026 · via expedia
    1/5

    El servicio de piscina cerró antes de tiempo y decidí cancelar la reserva. Los trabajadores d lobby dijeron hacer un reembolso y hace una semana no me llegado. El servicio pésimo

  • Alon May 2026 · via expedia
    4/5

    Pool is amazing clean rooms

  • Kelcie May 2026 · via expedia
    5/5

    The stay was wonderful. Our view was fantastic and the staff were very helpful.

  • Sarah May 2026 · via booking
    5/5

    Exceptional

  • Yagel May 2026 · via booking
    5/5

    Exceptional

  • Lucila May 2026 · via expedia
    5/5

    Very impressed by this hotel, we had a wonderful time! Breakfast was great, nice swimming pool, shuttle to the beach, close to shops and restaurants.

  • David May 2026 · via priceline
    3.5/5

    Great location, Wonderful rooftop pool great food, staff were very amenable and pleasant unhelpful The Ovo restaurant was overrated , and the organizers for the sabbath meals could have been more pleasant and nice

  • Omnia May 2026 · via booking
    5/5

    Exceptional

  • David May 2026 · via booking
    3.5/5

    Great location, Wonderful rooftop pool great food, staff were very amenable and pleasant unhelpful The Ovo restaurant was overrated , and the organizers for the sabbath meals could have been more pleasant and nice

  • Samuel May 2026 · via booking
    3/5

    Pleasant

  • Mark May 2026 · via booking
    1.5/5

    Location Staff were rude. We had housekeeping videoing us and inside our room. The person at the omelette station as well as the mashigiach in charge were just blatantly rude and confrontational

  • Vera May 2026 · via expedia
    5/5

    Best kosher couples vacation spot in FL.

  • Ian May 2026 · via booking
    2/5

    Disappointing

  • Valerie May 2026 · via expedia
    5/5

    Excellent

  • Shneior May 2026 · via expedia
    5/5

    Excellent

  • Sally May 2026 · via expedia
    5/5

    Beautiful area!

  • Stephanie Apr 2026 · via hotels.com
    5/5

    Best home away from home.

  • W Apr 2026 · via booking
    5/5

    Exceptional

  • Yaakov Apr 2026 · via booking
    4.5/5

    Superb

  • Paola Apr 2026 · via priceline
    4/5

    Surroundings That breakfast. Is Only jews type, and if you are not one, staff serm to HAVE TO be doing as they say everywhere and other guests feel unconfortable .even seen un confortable situacions, and not only once

  • Menashe Apr 2026 · via booking
    4/5

    Very good

  • Malky Apr 2026 · via priceline
    5/5

    Everything

  • Gwen Mar 2026 · via booking
    2.5/5

    Passable

  • Natalya Mar 2026 · via booking
    3.5/5

    Good

  • Raul Mar 2026 · via priceline
    3/5

    The Altair Bay Harbor Hotel is a good property in terms of structure and location. There is a very important point that is not clearly communicated to guests: this is essentially an Orthodox Jewish-oriented hotel. This has a direct impact on the guest experience. The breakfast is strictly kosher, which means no bacon, no cold cuts, and very limited bread options — something that may not meet expectations if you are not aware in advance. The pool access is also highly restrictive, with specific schedules for women-only, men-only, and family use. In practice, this made it almost impossible for us to use the pool during our stay. Overall, you constantly feel like you are the “different element” in the environment, almost as if you are doing something wrong just by being there and not following the same customs. This is not a criticism of the culture or the hotel’s positioning — but it absolutely should be clearly stated upfront so guests can make an informed decision before booking.

  • Raul Mar 2026 · via booking
    3/5

    The Altair Bay Harbor Hotel is a good property in terms of structure and location. There is a very important point that is not clearly communicated to guests: this is essentially an Orthodox Jewish-oriented hotel. This has a direct impact on the guest experience. The breakfast is strictly kosher, which means no bacon, no cold cuts, and very limited bread options — something that may not meet expectations if you are not aware in advance. The pool access is also highly restrictive, with specific schedules for women-only, men-only, and family use. In practice, this made it almost impossible for us to use the pool during our stay. Overall, you constantly feel like you are the “different element” in the environment, almost as if you are doing something wrong just by being there and not following the same customs. This is not a criticism of the culture or the hotel’s positioning — but it absolutely should be clearly stated upfront so guests can make an informed decision before booking.

  • Roxanne Mar 2026 · via booking
    5/5

    The roof top pool and city views.

  • Roxanne Mar 2026 · via priceline
    5/5

    The roof top pool and city views.

  • Taina Mar 2026 · via booking
    4/5

    Overall, the rooms were clean and the beds were comfortable, they were great for sleeping. Breakfast was good and varied, and the staff were friendly. Walls are quite thin, as we could hear people talking from the next room.

  • Giovanna Mar 2026 · via booking
    3.5/5

    The complementary breakfast food was better than expected. Just wanted to share a disappointing experience, the omelette chef was extremely rude and made guests uncomfortable. I witnessed him being denigrating and even clapping in a guest's face to hurry her up, which led to a confrontation. Our waiter confirmed this behavior is common, yet HR hasn't addressed it. Sadly, this might stop me from returning to the hotel.

  • Giovanna Mar 2026 · via priceline
    3.5/5

    Just wanted to share a disappointing experience, the omelette chef was extremely rude and made guests uncomfortable. I witnessed him being denigrating and even clapping in a guest's face to hurry her up, which led to a confrontation. Our waiter confirmed this behavior is common, yet HR hasn't addressed it. Sadly, this might stop me from returning to the hotel.

  • Shoshana Mar 2026 · via booking
    5/5

    Exceptional

  • David Mar 2026 · via expedia
    4/5

    A lot of money per day.

  • Basia Mar 2026 · via booking
    0.5/5

    Location During our recent stay at Hotel Altair in Miami, we encountered challenges while observing Jewish Shabbat, which impacted our overall experience. We were not aware that the hotel and included breakfast will be catered to the Jewish community. We respect the religion and people who are practice the religion, but if we knew about the hotel Accommodation we will not put ourselves in this position. The staff, while generally friendly, seemed to repeat to rest of the guests at the breakfast that the omlet will be serve tomorrow after Shabbat.We had hoped for a more welcoming experience. As a result, we couldn’t fully enjoy our planned activities for the day. A hotel that recognizes and respects diverse cultural practices would create a more inclusive environment for all guests.

  • Basia Mar 2026 · via priceline
    0.5/5

    Location During our recent stay at Hotel Altair in Miami, we encountered challenges while observing Jewish Shabbat, which impacted our overall experience. We were not aware that the hotel and included breakfast will be catered to the Jewish community. We respect the religion and people who are practice the religion, but if we knew about the hotel Accommodation we will not put ourselves in this position. The staff, while generally friendly, seemed to repeat to rest of the guests at the breakfast that the omlet will be serve tomorrow after Shabbat.We had hoped for a more welcoming experience. As a result, we couldn’t fully enjoy our planned activities for the day. A hotel that recognizes and respects diverse cultural practices would create a more inclusive environment for all guests.

  • Shira Mar 2026 · via priceline
    5/5

    breakfast was a big spread and delicious! couldn't of asked for more. so many choices Could have had another comfortable chair/couch in the room. there was just 1 and bench but we were 3 ppl.

  • RIVKA Mar 2026 · via expedia
    5/5

    The room was very clean and modern, refrigerator and coffee, all the areas were amazing. Breakfast was delicious.

  • Elie Mar 2026 · via expedia
    5/5

    Everything was great

  • Giulia Mar 2026 · via priceline
    3/5

    Close to Bal harbor I was a fish out of the water

  • Sara Feb 2026 · via expedia
    1/5

    It was dirty, noisy and will not stay there again.

  • Sara Feb 2026 · via expedia
    1/5

    It was dirty, noisy and will not stay there again.

  • Selwyn Feb 2026 · via hotels.com
    1/5

    front desk staff were mostly disinterested and though promised to do something mostly doing-id not deliver. One day our room was not cleaned at all. Another day room was not cleaned by 4 pm. Hade to beg to get it cleaned. Wanted to discuss with manager but was not given the opportunity.

  • Selwyn Feb 2026 · via hotels.com
    1/5

    front desk staff were mostly disinterested and though promised to do something mostly doing-id not deliver. One day our room was not cleaned at all. Another day room was not cleaned by 4 pm. Hade to beg to get it cleaned. Wanted to discuss with manager but was not given the opportunity.

  • David Feb 2026 · via expedia
    5/5

    The room was nice and the location was great. No complaints.

  • David Feb 2026 · via expedia
    5/5

    The room was nice and the location was great. No complaints.

  • Ali Feb 2026 · via priceline
    0.5/5

    Almost nothing There are a few kind people working here, but unfortunately 90% of the staff were extremely unprofessional and unpleasant. This reservation is for one night but I have another one so unfortunately this experience is an experience of 5 days. We experienced serious discrimination during our stay. No one seemed to care about our concerns or problems. Communication was poor, and when issues were raised, they were ignored. The most frustrating part was the room situation. We were given a room, and the next day they suddenly changed their minds and moved us without any prior notice. We had to pack everything again and relocate, which wasted a significant amount of our time and energy. This should never happen to guests. The food experience was also very disappointing. Breakfast was honestly one of the worst we have experienced. The staff who makes eggs doesn’t make for you if they don’t like you. The quality was very poor, and at times it felt like service depended on whether they “liked” you or not. Basic requests such as freshly prepared eggs were inconsistently handled. Overall, the food quality was unacceptable. To be honest, it doesn’t feel like management cares about guest feedback or reviews at all. Unless you have no other option and would rather sleep on the street, I would not recommend staying here. I cannot in good conscience suggest this place to anyone who does not want their vacation ruined.

  • Rivka Feb 2026 · via expedia
    5/5

    Everything was really nice! The rooms were clean, the food was delicious, and the staff were patient and kind. The only thing I would say as a downside is that there was no plastic bottled water.

  • Rivka Feb 2026 · via expedia
    5/5

    Everything was really nice! The rooms were clean, the food was delicious, and the staff were patient and kind. The only thing I would say as a downside is that there was no plastic bottled water.

  • Chana Feb 2026 · via expedia
    5/5

    great place,cant wait to go again fab commodoties and service great staff only a few comments i recieved balcony towards the city not the side as ordered also the coffee glasses werent so clean and they should offer extension of stay for 75 i didnt know about it

  • Chana Feb 2026 · via expedia
    5/5

    great place,cant wait to go again fab commodoties and service great staff only a few comments i recieved balcony towards the city not the side as ordered also the coffee glasses werent so clean and they should offer extension of stay for 75 i didnt know about it

  • MOSHE Jan 2026 · via expedia
    5/5

    We had a very pleasant stay, clean rooms,

  • MOSHE Jan 2026 · via expedia
    5/5

    We had a very pleasant stay, clean rooms,

  • Neal Jan 2026 · via priceline
    5/5

    Clean. Nicely decorated. Organized. Very friendly and helpful staff Nothing about which to complain

  • LISETTE Jan 2026 · via hotels.com
    5/5

    Great service! Great amenities! We loved it!

  • LISETTE Jan 2026 · via hotels.com
    5/5

    Great service! Great amenities! We loved it!

  • Ana Jan 2026 · via hotels.com
    3/5

    Elevators were slow and haven’t been inspected, front desk employees had some attitude and cleaning was slow, didn’t show up one of the days at all. Def not worth the price. View from the room was ok.

  • Ana Jan 2026 · via hotels.com
    3/5

    Elevators were slow and haven’t been inspected, front desk employees had some attitude and cleaning was slow, didn’t show up one of the days at all. Def not worth the price. View from the room was ok.

  • Robert Jan 2026 · via priceline
    4/5

    Upgrade room excellent Regular room cramped Breakfast far from exceptional

  • Cathy Jan 2026 · via hotels.com
    2/5

  • Cathy Jan 2026 · via hotels.com
    2/5

  • Stephanie Dec 2025 · via hotels.com
    5/5

    The room two bedroom suite was beautiful. I will stay again. My family fit very well. We have a handicap teenager. We were welcome with open arms. People try to help us and assist us. In every way they could without us even asking or even thinking of asking they would just offered that was great to see to be treated like everyone else. I will definitely come and stay again. It’s only eight minutes away. It was a great staycation for the holiday thank you so much.

  • Stephanie Dec 2025 · via hotels.com
    5/5

    The room two bedroom suite was beautiful. I will stay again. My family fit very well. We have a handicap teenager. We were welcome with open arms. People try to help us and assist us. In every way they could without us even asking or even thinking of asking they would just offered that was great to see to be treated like everyone else. I will definitely come and stay again. It’s only eight minutes away. It was a great staycation for the holiday thank you so much.

  • Robbin Dec 2025 · via expedia
    4/5

    Nice view

  • Robbin Dec 2025 · via expedia
    4/5

    Nice view

  • Beata Dec 2025 · via priceline
    0.5/5

    The entire hotel is clearly designed exclusively for Orthodox Jewish guests, which is not disclosed anywhere during booking. As a regular traveler, this made the stay extremely uncomfortable and misleading. If you are not part of that community, you should be clearly warned in advance. I stayed only one night and left in shock because of the overall experience. The atmosphere, service level, and amenities did not match the price or the advertised standard at all. What makes this even worse: the hotel continues to charge my card, and it is completely unclear what these charges are for. I have received no proper explanation or transparency. This place is overpriced, misrepresented, and poorly managed. I strongly do not recommend staying here unless you are specifically looking for this very narrow type of accommodation

  • Joseph Dec 2025 · via priceline
    4.5/5

    Confortable bed

  • Anjie Dec 2025 · via hotels.com
    4/5

    Great staff, nice amenities

  • Anjie Dec 2025 · via hotels.com
    4/5

    Great staff, nice amenities

  • Ozer Dec 2025 · via expedia
    5/5

    Everything was great,the entire stay.

  • Ozer Dec 2025 · via expedia
    5/5

    Everything was great,the entire stay.

  • shalom Dec 2025 · via expedia
    5/5

    None

  • shalom Dec 2025 · via expedia
    5/5

    None

  • Daniela Dec 2025 · via expedia
    5/5

    The room was spotless, the location of the hotel is perfect. Gorgeous views from the top floor pool.

  • Daniela Dec 2025 · via expedia
    5/5

    The room was spotless, the location of the hotel is perfect. Gorgeous views from the top floor pool.

  • Abraham Nov 2025 · via expedia
    5/5

    Room was spotless very nice staff and delicious food

  • Abraham Nov 2025 · via expedia
    5/5

    Room was spotless very nice staff and delicious food

  • Sanford Nov 2025 · via priceline
    0.5/5

    Hotel Damaged my car, refusing to comply with my request; such bad service! Hotel has poor guest relations

  • Machael Nov 2025 · via hotels.com
    2/5

    The whole place needs an overhaul.

  • Machael Nov 2025 · via hotels.com
    2/5

    The whole place needs an overhaul.

  • Nathan Nov 2025 · via expedia
    5/5

    Was very nice

  • Nathan Nov 2025 · via expedia
    5/5

    Was very nice

  • Joel Nov 2025 · via expedia
    5/5

    It is the hotel you would like to go for a Kosher vacation. Great kosher food. Shull.

  • Joel Nov 2025 · via expedia
    5/5

    It is the hotel you would like to go for a Kosher vacation. Great kosher food. Shull.

  • Caitlind Oct 2025 · via expedia
    1/5

    Extremely dirty, unsanitary rooms with spiders and beg bugs. I expect a full refund as I left as soon as I seen the condition the rooms were in. The rooms also had an awful door.

  • Caitlind Oct 2025 · via expedia
    1/5

    Extremely dirty, unsanitary rooms with spiders and beg bugs. I expect a full refund as I left as soon as I seen the condition the rooms were in. The rooms also had an awful door.

  • Isaac Oct 2025 · via expedia
    5/5

    The Altair is a beautiful kosher hotel that caters to guests of all ages and religions. The hotel charges a daily resort fee of $50 and $38 for overnight valet parking, so watch out. The restaurant can get very crowded on Shabbat and Jewish holidays. And the sukkah is mostly not kosher by most standards.

  • Isaac Oct 2025 · via expedia
    5/5

    The Altair is a beautiful kosher hotel that caters to guests of all ages and religions. The hotel charges a daily resort fee of $50 and $38 for overnight valet parking, so watch out. The restaurant can get very crowded on Shabbat and Jewish holidays. And the sukkah is mostly not kosher by most standards.

  • ken Sep 2025 · via expedia
    5/5

    Great Location great staff and everything you need to remain Kosher while away from home The Pool on top is Amazing S diego

  • ken Sep 2025 · via expedia
    5/5

    Great Location great staff and everything you need to remain Kosher while away from home The Pool on top is Amazing S diego

  • David Sep 2025 · via expedia
    1/5

    Breakfast starts at 8.30 am. no coffee maker in room, not toothpaste of toiletries in rooms, no mini bar - restaurant not available at night. front desk does not answer phone -

  • David Sep 2025 · via expedia
    1/5

    Breakfast starts at 8.30 am. no coffee maker in room, not toothpaste of toiletries in rooms, no mini bar - restaurant not available at night. front desk does not answer phone -

  • sherry Sep 2025 · via expedia
    5/5

    Great staff!

  • sherry Sep 2025 · via expedia
    5/5

    Great staff!

  • Kawonia Sep 2025 · via priceline
    1/5

    Horrible customer service, no integrity at all. Put fake charges for valet on my card when I Ubered to a from the hotel! Charges were disputed with my bank! Nothing !

  • Rivka Sep 2025 · via expedia
    5/5

    we had an amazing stay

  • Rivka Sep 2025 · via expedia
    5/5

    we had an amazing stay

  • Boris Aug 2025 · via expedia
    5/5

    Great experience highly recommended.

  • Boris Aug 2025 · via expedia
    5/5

    Great experience highly recommended.

  • Pablo Aug 2025 · via expedia
    5/5

    Fantastic vacation! Staff is great. Shuttle to beach very convenient providing nice beds umbrella Breakfast with good variety and pleny. Rooms cleans and comfortable beds. Nice bathrooms Location is great

  • Pablo Aug 2025 · via expedia
    5/5

    Fantastic vacation! Staff is great. Shuttle to beach very convenient providing nice beds umbrella Breakfast with good variety and pleny. Rooms cleans and comfortable beds. Nice bathrooms Location is great

  • Anonymous Aug 2025 · via priceline
    3/5

    Air conditioning was having issues in our room.

  • Jose Aug 2025 · via expedia
    5/5

    Amazing experience!

  • Jose Aug 2025 · via expedia
    5/5

    Amazing experience!

  • Wildjana Aug 2025 · via priceline
    2.5/5

    It was clean and the people were respectful. I didn’t like the fact that it didn’t have no microwave in the room , I didn’t like the fact that the cafeteria close at 11 by the time it’s 10:30 they don’t want to let people in the breakfast time need to be a little later , the chargers was a little bit confusing at first they was charging my card a lot when I ask the front desk about it they say it just a hold .

  • Amanou Aug 2025 · via priceline
    5/5

    Everything wonderful experience !!!! breakfast is out of this world there is no end to it ! Wow ! I could not wait for the morning!!!! Nothing it checked all the boxes!

  • Federica Aug 2025 · via expedia
    1/5

    Super basic no charm warmth or personality.

  • Federica Aug 2025 · via expedia
    1/5

    Super basic no charm warmth or personality.

  • Miguel Jul 2025 · via hotels.com
    5/5

    Volvería repetir este hotel!! Muy confortable, súper seguro y en un perfecto lugar!! Una experiencia única de compartir con población judía!! Volveremos!!

  • Miguel Jul 2025 · via hotels.com
    5/5

    Volvería repetir este hotel!! Muy confortable, súper seguro y en un perfecto lugar!! Una experiencia única de compartir con población judía!! Volveremos!!

  • ilan Jul 2025 · via expedia
    5/5

    Veey good attention

  • ilan Jul 2025 · via expedia
    5/5

    Veey good attention

  • Robert Jul 2025 · via expedia
    5/5

    Beautiful and clean!

  • Robert Jul 2025 · via expedia
    5/5

    Beautiful and clean!

  • dovid Jun 2025 · via expedia
    5/5

    it was very nice we really enjoyed every minute the cleanliness the staff were amazing and made our vacation a hit. we were disappointed about Shabbat that we weren't told by reaerations that we will have to eat in the meat bar. it was really hard for us to walk and have so many people owning the hotel and pushing us away when we paid full price.

  • dovid Jun 2025 · via expedia
    5/5

    it was very nice we really enjoyed every minute the cleanliness the staff were amazing and made our vacation a hit. we were disappointed about Shabbat that we weren't told by reaerations that we will have to eat in the meat bar. it was really hard for us to walk and have so many people owning the hotel and pushing us away when we paid full price.

  • Maria Jun 2025 · via expedia
    3/5

    During Shabbat day you don’t have coffe ( there is no information about that). The gym smel food all the time . The hotel is perfectly located but with a lot of information that not appear in the web site.

  • Maria Jun 2025 · via expedia
    3/5

    During Shabbat day you don’t have coffe ( there is no information about that). The gym smel food all the time . The hotel is perfectly located but with a lot of information that not appear in the web site.

  • Kalmen Jun 2025 · via expedia
    1/5

    No wheelchair accessible rooms

  • Kalmen Jun 2025 · via expedia
    1/5

    No wheelchair accessible rooms

  • LEDA Jun 2025 · via priceline
    3.5/5

    It would be great if a least 2 free bottles of water and extra coffee were offered in the room.

  • Yisroel Jun 2025 · via expedia
    1/5

    Horrible customer service

  • Yisroel Jun 2025 · via expedia
    1/5

    Horrible customer service

  • Verified Jun 2025 · via hotels.com
    5/5

    Staff was helpful, but not in your face. They have great amenities as well. Highly recommend.

  • Verified Jun 2025 · via hotels.com
    5/5

    Staff was helpful, but not in your face. They have great amenities as well. Highly recommend.

  • Craig Jun 2025 · via hotels.com
    3/5

    Room service was terrible they never answered the phone I spoke with manager and she didn’t feel sorry about not answering and gave excuses. The pool had limited seating not many umbrellas, was charged more than when I booked the room so idk why that occurred and they didn’t care.

  • Craig Jun 2025 · via hotels.com
    3/5

    Room service was terrible they never answered the phone I spoke with manager and she didn’t feel sorry about not answering and gave excuses. The pool had limited seating not many umbrellas, was charged more than when I booked the room so idk why that occurred and they didn’t care.

  • JOSEPH Jun 2025 · via expedia
    5/5

    Small boutique catering to the visitor

  • JOSEPH Jun 2025 · via expedia
    5/5

    Small boutique catering to the visitor

  • Anonymous Jun 2025 · via priceline
    4.5/5

    All members of staff were courteous and helpful.

  • Anne Jun 2025 · via expedia
    5/5

    Location. Service. Room. All very good.

  • Anne Jun 2025 · via expedia
    5/5

    Location. Service. Room. All very good.

  • Jacob Jun 2025 · via expedia
    5/5

    Hotel was clean and very nice staff great service!

  • Jacob Jun 2025 · via expedia
    5/5

    Hotel was clean and very nice staff great service!

  • Vladislav May 2025 · via expedia
    5/5

    Amazing kosher food.

  • Vladislav May 2025 · via expedia
    5/5

    Amazing kosher food.

  • rebecca May 2025 · via expedia
    1/5

    -No hot water in the shower - Carpet very dirty and stained - Cannot adjust thermostat, was freezing entire stay - In the Expedia listing, it states that the water bottles in the room are part of the resort fees, however when you get there, the bottles state they are $8 additional The only thing that went well was that the staff at the front desk were very nice and helpful.

  • rebecca May 2025 · via expedia
    1/5

    -No hot water in the shower - Carpet very dirty and stained - Cannot adjust thermostat, was freezing entire stay - In the Expedia listing, it states that the water bottles in the room are part of the resort fees, however when you get there, the bottles state they are $8 additional The only thing that went well was that the staff at the front desk were very nice and helpful.

  • Eliyahu May 2025 · via expedia
    5/5

    Staff is very friendly and helpful will definitely come back again.

  • Eliyahu May 2025 · via expedia
    5/5

    Staff is very friendly and helpful will definitely come back again.

  • boruch May 2025 · via hotels.com
    5/5

    Great stay looking forward to come again.

  • boruch May 2025 · via hotels.com
    5/5

    Great stay looking forward to come again.

  • Israel May 2025 · via expedia
    5/5

    Wonderful place to stay, staff is extremely helpful and kind, and the service from the supervisor David is the best service you can get at hotels!!

  • Israel May 2025 · via expedia
    5/5

    Wonderful place to stay, staff is extremely helpful and kind, and the service from the supervisor David is the best service you can get at hotels!!

  • Eliana May 2025 · via expedia
    5/5

    Amazing place

  • Eliana May 2025 · via expedia
    5/5

    Amazing place

  • Alberto May 2025 · via expedia
    3/5

    No bell boys, no one help us at check in, had to wait for valet parking, it has a kitchen in the room but no dishes or glases!! The place is nice but will never book this “hotel” again Cero service level!!!

  • Alberto May 2025 · via expedia
    3/5

    No bell boys, no one help us at check in, had to wait for valet parking, it has a kitchen in the room but no dishes or glases!! The place is nice but will never book this “hotel” again Cero service level!!!

  • Moshe May 2025 · via expedia
    5/5

    No ac

  • Moshe May 2025 · via expedia
    5/5

    No ac

  • Yesenia May 2025 · via expedia
    3/5

    They did have great staff but property not very cleaned, especially carpet

  • Yesenia May 2025 · via expedia
    3/5

    They did have great staff but property not very cleaned, especially carpet

  • Paula Apr 2025 · via expedia
    4/5

    The valet parking guys were very responsive. Security overnight was onsite and provided the guests walking about with safety. I had no issues on check out. I did not get to use the amenities such as the pool or gym but was made aware of them during check in. I would recommend and return to this hotel.

  • Paula Apr 2025 · via expedia
    4/5

    The valet parking guys were very responsive. Security overnight was onsite and provided the guests walking about with safety. I had no issues on check out. I did not get to use the amenities such as the pool or gym but was made aware of them during check in. I would recommend and return to this hotel.

  • Ryan Apr 2025 · via hotels.com
    5/5

    Thankfully, the property, location, and value made up for this hiccup. Ultimately, if you’re able to confirm and secure the shuttle that is part of your $57 resort fee, I recommend the stay.

  • Ryan Apr 2025 · via hotels.com
    5/5

    Thankfully, the property, location, and value made up for this hiccup. Ultimately, if you’re able to confirm and secure the shuttle that is part of your $57 resort fee, I recommend the stay.

  • Rachel Apr 2025 · via hotels.com
    4/5

    perfect for religious families

  • Rachel Apr 2025 · via hotels.com
    4/5

    perfect for religious families

  • Gillian Apr 2025 · via expedia
    5/5

    Great quaint, rest restaurants within walking distance

  • Gillian Apr 2025 · via expedia
    5/5

    Great quaint, rest restaurants within walking distance

  • chaya Mar 2025 · via expedia
    5/5

    this place is a one stop shop very well sustained very happy

  • chaya Mar 2025 · via expedia
    5/5

    this place is a one stop shop very well sustained very happy

  • Zoila Mar 2025 · via expedia
    5/5

    Staff very generous and kind.

  • Zoila Mar 2025 · via expedia
    5/5

    Staff very generous and kind.

  • Sandra Mar 2025 · via expedia
    5/5

    The staff is very friendly. Location is great and amenities are excellent. The beds are incredibly comfortable and the buffet very tasty. Thank you!

  • Sandra Mar 2025 · via expedia
    5/5

    The staff is very friendly. Location is great and amenities are excellent. The beds are incredibly comfortable and the buffet very tasty. Thank you!

  • Sheindl Mar 2025 · via expedia
    5/5

    We had the best stay- everything from the staff and service, location, the beautiful design and luxurious amenities, the cleanliness, comfortable rooms and linens, the beach, and of course the breakfast which wowed us every day… we are already looking forward to our next stay!

  • Sheindl Mar 2025 · via expedia
    5/5

    We had the best stay- everything from the staff and service, location, the beautiful design and luxurious amenities, the cleanliness, comfortable rooms and linens, the beach, and of course the breakfast which wowed us every day… we are already looking forward to our next stay!

  • Zoila Mar 2025 · via expedia
    5/5

    Great and comfortable stay!

  • Zoila Mar 2025 · via expedia
    5/5

    Great and comfortable stay!

  • Gerald Mar 2025 · via expedia
    5/5

    Great Breakfast

  • Gerald Mar 2025 · via expedia
    5/5

    Great Breakfast

  • Breindy Mar 2025 · via expedia
    5/5

    N

  • Breindy Mar 2025 · via expedia
    5/5

    N

  • jefferson Mar 2025 · via expedia
    5/5

    Amazing breakfast

  • jefferson Mar 2025 · via expedia
    5/5

    Amazing breakfast

  • Habib Mar 2025 · via expedia
    5/5

    Very convenient

  • Habib Mar 2025 · via expedia
    5/5

    Very convenient

  • Aryeh Feb 2025 · via expedia
    4/5

    Xxx

  • Aryeh Feb 2025 · via expedia
    4/5

    Xxx

  • yosef Feb 2025 · via expedia
    4/5

    I wish there was a 24 hour coffee room

  • yosef Feb 2025 · via expedia
    4/5

    I wish there was a 24 hour coffee room

  • Eric Feb 2025 · via expedia
    5/5

    Great place

  • Eric Feb 2025 · via expedia
    5/5

    Great place

  • Miriam Feb 2025 · via expedia
    4/5

    Desk staff were excellent but housekeeping was very late every day and on two days didn’t come at all.

  • Miriam Feb 2025 · via expedia
    4/5

    Desk staff were excellent but housekeeping was very late every day and on two days didn’t come at all.

  • Rina Jan 2025 · via expedia
    5/5

    Excellent experience!

  • Rina Jan 2025 · via expedia
    5/5

    Excellent experience!

  • Pauline Jan 2025 · via expedia
    1/5

    Service was horrible rooms are behind tiny and the hotel itself is tiny there’s no where to walk around. It’s off a busy highway very noisy and unpleasant. For 200 a night I wouldn’t complain but for what we paid, $600 a night there was nothing worth it about this stay. There are also no baths in this hotel I tried bathing my child in the shower and he slipped and cut his head twice they should at least have shower mats. The breakfast is very basic nothing special. overall terrible stay would never stay here again.

  • Pauline Jan 2025 · via expedia
    1/5

    Service was horrible rooms are behind tiny and the hotel itself is tiny there’s no where to walk around. It’s off a busy highway very noisy and unpleasant. For 200 a night I wouldn’t complain but for what we paid, $600 a night there was nothing worth it about this stay. There are also no baths in this hotel I tried bathing my child in the shower and he slipped and cut his head twice they should at least have shower mats. The breakfast is very basic nothing special. overall terrible stay would never stay here again.

  • yenty Dec 2024 · via expedia
    5/5

    The food was delicious and really lavishly served.

  • yenty Dec 2024 · via expedia
    5/5

    The food was delicious and really lavishly served.

  • YECHIEL Dec 2024 · via expedia
    5/5

    Amazing experience had a wonderful stay

  • YECHIEL Dec 2024 · via expedia
    5/5

    Amazing experience had a wonderful stay

  • DANNY Dec 2024 · via expedia
    5/5

    Fabi is the best! we came back this trip because of her!!! thank you

  • DANNY Dec 2024 · via expedia
    5/5

    Fabi is the best! we came back this trip because of her!!! thank you

  • Joseph Nov 2024 · via expedia
    5/5

    GOOD SERVICE!

  • Joseph Nov 2024 · via expedia
    5/5

    GOOD SERVICE!

  • Azriel Nov 2024 · via expedia
    5/5

    Decor is modern and warm Reasonably priced

  • Azriel Nov 2024 · via expedia
    5/5

    Decor is modern and warm Reasonably priced

  • Gabriel Nov 2024 · via expedia
    5/5

    Love the area and love the amenities

  • Gabriel Nov 2024 · via expedia
    5/5

    Love the area and love the amenities

  • Rachelle Nov 2024 · via expedia
    5/5

    We loved everything about our stay. Everyone working at the Altair is so friendly and helpful. Our room was clean and very roomy. The free breakfast is wonderful; the choices are plenty and it’s very generous. I also want to mention the Ovo. It was our best dinner in Miami!

  • Rachelle Nov 2024 · via expedia
    5/5

    We loved everything about our stay. Everyone working at the Altair is so friendly and helpful. Our room was clean and very roomy. The free breakfast is wonderful; the choices are plenty and it’s very generous. I also want to mention the Ovo. It was our best dinner in Miami!

  • Emanuel Nov 2024 · via hotels.com
    5/5

    I stayed many times at branded luxury hotels before but this place tops all of them with having the best friendly, courteous and helpful staff from the front desk all the way down to the cleaning crews and waiters.

  • Emanuel Nov 2024 · via hotels.com
    5/5

    I stayed many times at branded luxury hotels before but this place tops all of them with having the best friendly, courteous and helpful staff from the front desk all the way down to the cleaning crews and waiters.

  • patrick Nov 2024 · via expedia
    5/5

    Henry and the valet crew was amazing, hotel stuff was also great no complaints at all. I definitely recommend booking and i’ll be returning soon!

  • patrick Nov 2024 · via expedia
    5/5

    Henry and the valet crew was amazing, hotel stuff was also great no complaints at all. I definitely recommend booking and i’ll be returning soon!

  • Martha Oct 2024 · via expedia
    5/5

    So clean and safe

  • Martha Oct 2024 · via expedia
    5/5

    So clean and safe

  • Shirel Sep 2024 · via expedia
    5/5

    Property was clean, and room was spacious and comfortable. Pool deck had a gorgeous view. Hotel had large breakfast options included in the reservation. Hotel was quiet and pleasant. Loved this stay and hope to visit again.

  • Shirel Sep 2024 · via expedia
    5/5

    Property was clean, and room was spacious and comfortable. Pool deck had a gorgeous view. Hotel had large breakfast options included in the reservation. Hotel was quiet and pleasant. Loved this stay and hope to visit again.

  • Amihai Aug 2024 · via expedia
    5/5

    Place was great. Area is really convenient with lots of Kosher restaurants all around. Staff are great.

  • Amihai Aug 2024 · via expedia
    5/5

    Place was great. Area is really convenient with lots of Kosher restaurants all around. Staff are great.

  • RACHEL Aug 2024 · via hotels.com
    3/5

    Check in staff were ok, breakfast staff were absolutely disrespectful and rude, check out was fast. Not worth the cost.

  • RACHEL Aug 2024 · via hotels.com
    3/5

    Check in staff were ok, breakfast staff were absolutely disrespectful and rude, check out was fast. Not worth the cost.

  • Isfira Aug 2024 · via expedia
    4/5

    Everything is white, sitting area, smells good.

  • Isfira Aug 2024 · via expedia
    4/5

    Everything is white, sitting area, smells good.

  • RIMMA Jul 2024 · via expedia
    5/5

    Friendly and helpful staff, great food and excellent location

  • RIMMA Jul 2024 · via expedia
    5/5

    Friendly and helpful staff, great food and excellent location

  • Azriel Jul 2024 · via expedia
    5/5

    The decor was very up to date and the price was very reasonable especially with breakfast being included. The pool was very clean and well maintained. The area feels very safe and walkable to shopping and restaurants.

  • Azriel Jul 2024 · via expedia
    5/5

    The decor was very up to date and the price was very reasonable especially with breakfast being included. The pool was very clean and well maintained. The area feels very safe and walkable to shopping and restaurants.

  • Aviya Jul 2024 · via expedia
    5/5

    Excellent hotel, great staff with positive energy.

  • Aviya Jul 2024 · via expedia
    5/5

    Excellent hotel, great staff with positive energy.

  • Leidy Jun 2024 · via expedia
    4/5

    Will try it again to give it a 2nd chance !

  • Leidy Jun 2024 · via expedia
    4/5

    Will try it again to give it a 2nd chance !

  • ARSEN Jun 2024 · via expedia
    5/5

    Perfect time at this hotel!

  • ARSEN Jun 2024 · via expedia
    5/5

    Perfect time at this hotel!

  • david Jun 2024 · via expedia
    5/5

    It was a wonderful experience!

  • david Jun 2024 · via expedia
    5/5

    It was a wonderful experience!

  • Adam Jun 2024 · via expedia
    1/5

    You cannot control the temperature of the room; you have to call the front desk. There is no parking except Vallet…they damaged my car. 1st room the shower head was spraying everywhere, 2nd room the TV didn’t work and had exposed wiring maintenance didn't seem to care someone could get shocked, the 3rd room the deadbolt didn’t work(I gave up at that point). There are gender segregated swimming times in the morning and at night taking 4 hours of swim time opportunities from non-jewish guests. Breakfast is anything but American and is nasty. No coffee, unless you like instant. The roof pool and jacuzzi is pretty awesome, I’ll give them that.

  • Adam Jun 2024 · via expedia
    1/5

    You cannot control the temperature of the room; you have to call the front desk. There is no parking except Vallet…they damaged my car. 1st room the shower head was spraying everywhere, 2nd room the TV didn’t work and had exposed wiring maintenance didn't seem to care someone could get shocked, the 3rd room the deadbolt didn’t work(I gave up at that point). There are gender segregated swimming times in the morning and at night taking 4 hours of swim time opportunities from non-jewish guests. Breakfast is anything but American and is nasty. No coffee, unless you like instant. The roof pool and jacuzzi is pretty awesome, I’ll give them that.

  • Leah Jun 2024 · via expedia
    5/5

    Beautiful hotel overlooking bay, great breakfast. 15 minute walk to beach

  • Leah Jun 2024 · via expedia
    5/5

    Beautiful hotel overlooking bay, great breakfast. 15 minute walk to beach

  • Eric May 2024 · via expedia
    5/5

    The 1 and only drawback is that this hotel serves a cold breakfast only on saturday to celebrate the sabbath day. There should be options for those of other religions but it was a minor setback. Overall a fantastic hotel with great guests and a superior staff

  • Eric May 2024 · via expedia
    5/5

    The 1 and only drawback is that this hotel serves a cold breakfast only on saturday to celebrate the sabbath day. There should be options for those of other religions but it was a minor setback. Overall a fantastic hotel with great guests and a superior staff

  • Moshe May 2024 · via expedia
    5/5

    Staff and customer service was great

  • Mordechai May 2024 · via expedia
    5/5

    .

  • Ruben May 2024 · via expedia
    5/5

    I liked that it was very clean.

  • isaac May 2024 · via expedia
    5/5

    I love the property and staff

  • Kevork May 2024 · via expedia
    1/5

    Also, after telling us that they would give us our full refund, later found out that they denied. Stay away from this property!

  • Verified May 2024 · via hotels.com
    5/5

    The place is nice and has synagogue with kosher breakfast, great staff

  • Allison May 2024 · via expedia
    4/5

    My room and stay were very nice but should be advertised as hotel catering to the Orthodox Jewish population. Separate swim hours at the pool for men and women and other quirky features that would be off putting for the non-Jewish traveler.

  • Christopher Apr 2024 · via expedia
    5/5

    Great hideaway place

  • Yakov Apr 2024 · via expedia
    5/5

    Staff was amazing and there are so many fun and complimentary things to do in the hotel

  • Jeremy Apr 2024 · via expedia
    5/5

    This is a very classy and comfortable place

  • Ka Apr 2024 · via expedia
    3/5

    Property states and highlights key feature as soundproofed rooms, but this is definitely not the case, most if not all rooms I got told have or are connected and those doors including the outward facing ones to the hallway let every single noise through, could very clearly hear every conversation, wouldn't recommend if you're a light sleeper etc

  • Frieda Apr 2024 · via expedia
    5/5

    Staff was amazing especially the guy at the front desk very helpful with both our hotel stay and activities

  • Brittany Apr 2024 · via expedia
    5/5

    Would definitely recommend!

  • Verified Mar 2024 · via hotels.com
    2/5

    Awful stay. They don’t have blinds in any room. Rude staff. Separate time slots at the pool for men and women. Woke up and thought it was pouring down outside but it was just another guest taking a shower but it was so loud so you would wake up.

  • Jason Mar 2024 · via expedia
    3/5

    For the price I thought the hotel was good but the carpet in the room was old and the staff would never answer the phone

  • chaim Mar 2024 · via expedia
    5/5

    Very nice property with pool and gym nice backyard sitting area with lake view

  • Avraham Feb 2024 · via hotels.com
    5/5

    We thoroughly enjoyed our stay from start to finish at this hotel. It had everything we needed for a nice getaway. The pool was just perfect, the breakfast was scrumptious, and the service and comfort were second to none. The amenities like scooters, kayak, the showers, just made it extra special. Our favorite peak was the private beach with shuttle, chairs and umbrella.

  • Cristina Feb 2024 · via hotels.com
    5/5

    The staff is so welcoming and friendly. The room was immaculate. It wasn’t the quietest room. There were children running up and down the hallway, no fault of the hotel. Will definitely stay here again.

  • Rachel Feb 2024 · via expedia
    5/5

    Grey hospitality

  • morris Feb 2024 · via expedia
    5/5

    Great

  • JUDY Feb 2024 · via expedia
    5/5

    Beautiful clean room. Delicious breakfast included. Excellent restaurant on premises for dinn.

  • Ethan Feb 2024 · via hotels.com
    1/5

    They were fully booked even though my reservation was confirmed

  • Irina Feb 2024 · via expedia
    5/5

    Nice hotel. A bit of a walk to the beach and restaurants on Harding, but doable. Kosher breakfast was very good. Pool nicely heated.

  • Oleg Feb 2024 · via expedia
    5/5

    Has private beach

  • Leah Jan 2024 · via expedia
    5/5

    Great place!

  • Chaim Dec 2023 · via expedia
    5/5

    Beautiful!!! Will be back!

  • Verified Dec 2023 · via hotels.com
    5/5

    The room was spacious and comfortable! Highly recommend!

  • Samuel Dec 2023 · via expedia
    2/5

    Expedia said $218 they charged me $268. So pretty iffy but good service

  • Eliyahu Nov 2023 · via expedia
    5/5

    Really enjoyed the experience from beginning to end. The staff is very attentive and cordial, and they have a well equipped and maintained gym. Within walking distance to the beach and fine dining.

Frequently asked questions about The Altair Hotel Bay Harbor

Does The Altair Hotel Bay Harbor have free Wi-Fi?
Yes, The Altair Hotel Bay Harbor offers free Wi-Fi for all guests.
Does The Altair Hotel Bay Harbor offer parking?
Yes, The Altair Hotel Bay Harbor offers both self-parking and valet parking. Fees may apply.
Does The Altair Hotel Bay Harbor have meeting spaces, conference centers, or conference rooms?
Yes. The Altair Hotel Bay Harbor offers dedicated conference rooms for business and group use.
Does The Altair Hotel Bay Harbor have a fitness center?
Yes, The Altair Hotel Bay Harbor features an on-site fitness center for guests. Additional wellness amenities include spa, pool.
Where is The Altair Hotel Bay Harbor located, and how walkable is the area?
The Altair Hotel Bay Harbor is located at 9540 West Bay Harbor Drive, Bay Harbor Islands, FL 33154. With a Walk Score of 63, the area is rated Somewhat Walkable. Some errands can be done on foot, but a car or rideshare is helpful for most trips.

House rules

Check in 4:00 PM
Check out 11:00 AM
Cancellation Not available
Children Not available