Wingate by Wyndham Austin North

The rooms where pretty clean and staff where excellent at there service,breakfast was good as well:)

Poor lightings

The waffle syrup during breakfast also had a bitter taste. Everything else was good:)

Truly is a really great place move pool staff are very friendly 😊

Air conditioner was out, my room had some almonds in the corner I thought they were droppings at first. Also the hotel was a little funky due to air circulation. Construction happening right in front of the hotel too but I will say it is right off the main highway so thats great. Also staff was helpful.

We had a very pleasant stay. The room was clean and comfortable, the staff was friendly and helpful, and the breakfast was fresh with a good variety of options. The property was well-maintained, quiet, and offered excellent value. Overall, we had a great experience and would gladly stay here again.

Very good

Very good

Hotel was actually comfortable and clean, if the staff didn’t have a stick up their Asked for towels multiple times and after the 3rd time we finally received them. I bought 2 chocolate bars and Advil which costs $10 but the charged me $20 for a “tap” to fee charge

Love this hotel

Condition of the bath tub was horrible

Linens need fully replaced very stained and dingy...everything was great

Todo estuvo muy bueno. Excelente.

Bad

Everyone was very friendly and the breakfast was great!

That laundry should be free, it’s too expensive

It was good

Exceptional

Everything There was nothing

Everything There was nothing

I enjoyed my stay. Would definitely go back and stay there again.

Breakfast was pleasant. Staff were polite and helpful.

This was an excellent surprise for a northern location in Austin. Very neat and clean.

Location The mini refrigerator in my room did not work

Location The mini refrigerator in my room did not work

Continental breakfast was great. It had wide selection to choose.

class A operation.

Perhaps my worst experience at any hotel ever. So not stay here.

Exactly as described/pictured. The staff is accommodating and the property is well kept.

Breakfast was good. Bed and pillows were very comfortable. Would stay again

Good

Superb

Everything was well taken care of, including us. Thank you Wingate.

Superb

Passable

I thoroughly enjoyed my stay. The room was very spacious and the breakfast was great. I will be staying again.

Clean, comfortable and quiet. Staff was friendly. Breakfast was excellent. Not the hotel's fault but the road construction made it hard to get in and out.

Clean, comfortable and quiet. Staff was friendly. Breakfast was excellent. Not the hotel's fault but the road construction made it hard to get in and out.

our room had been cleaned so all used towels were taken but not restocked. we were left with ONE towel for us to use…. We had planned on going to the pool. we asked the receptionist if we could have some more towels sent to our room. It took them hours to bring us ONE extra towel. by then we didn’t have any time to enjoy the pool as we had other things to do later that night. thankfully it was only two of us staying in the room so if you know you’ll need extra towels ask ahead or bring your own. 6/10 experience

Exceptional

I had a good experience with the staff. She was very helpful

great!

Exceptional

Exceptional

Exceptional

Really nice and staff was very nice !

It was good

Regarding the stay it was a 2/5.

Very good

The biggest issue was the elevators. They were unreliable, had signs instructing guests how to press buttons to avoid breaking them, and would vibrate aggressively at certain floors. Some floors couldn’t even be accessed by elevator and required using the stairs, which was inconvenient. The ice machine was only located on the bottom floor, adding to the hassle. The room cleanliness was just okay. It seemed standard at first, but I did notice some hairs here and there, which wasn’t great. The hot water was inconsistent and not very good. The staff also didn’t seem very engaged or welcoming. Overall, the stay was disappointing and could definitely be improved, especially with better communication about construction and maintenance issues.

Clean room, good breakfast, cleaning and cookers were great. The re

Breakfast was fairly sad.

Good

Friendly staff Breakfast and mold around tub

Friendly staff Breakfast and mold around tub

The shower head was busted on my first night but they did get replaced for my 2nd night. Hotel was under construction which wasn’t too bad but the service road construction was a hassle to get around. Wish there would have been a back entrance/exit

This place was a little hidden due to construction but overall in a good spot. I would say it was clean and definitely smelled clean. There were some areas I think could’ve used a little more elbow grease throughout the room but overall I would come here again! Breakfast had a good variety and staff was super nice.

We wouod stay there again!

Very clean and safe

The Lobby was modern but smaller then expected . Food area very small, the hotel looks thrown together the pain is chipping off walls, bed are very small,

My hotel stay was great. The hotel was like new, and the room was immaculate. The staff was awesome.

Property feels remodeled, with a nice lobby area for breakfast and lots of natural light. Heavy constructuon in the surrounding Round Rock area made driving to/from Austin made the commute feel long, stressful, and dangerous—especially at night with 18-wheeler trucks speeding and driving aggressively. Location will be much better once the construction is finished and road barrier walls are removed.

There were multiple things wrong with our stay from broken irons and ironing boards (had to call for a new iron that took a while to be delivered), to paper thin walls, to tar smelling parking lots and lobbies at check-in (asked front desk about it and she just laughed), to being woken up at 3AM because the couple next door to us was blasting music and having aggressive and obnoxious sex. I tried calling the front desk for 20 minutes (not an exaggeration, look at the call log) before someone finally answered and said there were a lot of people checking in at that time…at 3AM? Ya right. One, that a large group checks in at 3AM and two, it takes less than 5 minutes to check into the hotel. Did you have a caravan of people checking in? No way it took so long. At some points, the noises coming from the room were concerning and freaked my pregnant wife out. Then it took another 10 minutes before someone finally knocked on their door to quiet down. Did it have an effect? No the couple went right back at it a couple minutes later and I had to call again. This time, it took a couple minutes before someone answered and another bit of time before they came upstairs (by that time the couple had settled down). After this experience, it was extremely difficult to get back to bed. Adrenaline surging thinking I may have to handle this myself not knowing what to expect. That’s how messed up the situation was. I don’t know the kind of establishment you run and the client

Good value. Nice place, friendly staff.

Our stay was comfortable and a great value.

Great quick stay overnight while driving through Austin. Everything was great!! Will definitely consider for future stays when back in the area.

Great quick stay overnight while driving through Austin. Everything was great!! Will definitely consider for future stays when back in the area.

Cool

Cool

Super rude and unprofessional staff, especially Luisa in front desk, she should be fired Super rude and unprofessional staff, especially Luisa in front desk, she should be fired

I feel bad to leave this review since it has nothing to do with the hotel; there is a dance club next-door that plays loud music until midnight. So anyone going to bed early will not be able to sleep. It was obnoxious. I hope they can work together to fix this problem.

I feel bad to leave this review since it has nothing to do with the hotel; there is a dance club next-door that plays loud music until midnight. So anyone going to bed early will not be able to sleep. It was obnoxious. I hope they can work together to fix this problem.

Even though the hotel was nice it was anything but an enjoyable stay. I booked for 2 nights originally but i got into town earlier than expected and needed the room one day earlier. They agreed to keep me in the same room but the next morning they ended up moving me. No big deal. I get into the room and there is no hot water to take a shower. I understood. I then see a cockroach come out from under the sink in the bathroom. I killed it and never mentioned a word. I looked down again and there were two more dead on the floor. There were 2 silver bugs around the handle of the sink. I needed additional towels in my room, they stated that there were no toeels available. I spoke with one of the managers who stateds that she would give me a credit for the inconvenience. She then called my room and stated th a t since i booked through a third party i would have to call them once i chekced out for a refund on my stay. I contacted the third party and they said that the hitel rejectee the refund. I will NEVER stay here again.

Even though the hotel was nice it was anything but an enjoyable stay. I booked for 2 nights originally but i got into town earlier than expected and needed the room one day earlier. They agreed to keep me in the same room but the next morning they ended up moving me. No big deal. I get into the room and there is no hot water to take a shower. I understood. I then see a cockroach come out from under the sink in the bathroom. I killed it and never mentioned a word. I looked down again and there were two more dead on the floor. There were 2 silver bugs around the handle of the sink. I needed additional towels in my room, they stated that there were no toeels available. I spoke with one of the managers who stateds that she would give me a credit for the inconvenience. She then called my room and stated th a t since i booked through a third party i would have to call them once i chekced out for a refund on my stay. I contacted the third party and they said that the hitel rejectee the refund. I will NEVER stay here again.

Very clean place to stay!

Very clean place to stay!

I went and informed the receptionist about it and she switched his room, that water pressure wasn’t so great either so there was nothing else we could do. Everything was clean and beautiful, but the water pressure really kind of ruins it.

I went and informed the receptionist about it and she switched his room, that water pressure wasn’t so great either so there was nothing else we could do. Everything was clean and beautiful, but the water pressure really kind of ruins it.

Clean room, friendly staff

Clean room, friendly staff

Staff was great and room was clean

Staff was great and room was clean

Great!

Great!

Great!

Great!

Really nice

Really nice

They Never disappoint me

They Never disappoint me

Staff , clean room

Staff , clean room

We needed a last minute place to stay off the highway and I'd 100% stop here again. Room was comfy and clean. Staff was nice. In-room coffee was good. Mattress was better than the nicer place we stayed at in San Antonio. Location was easy to other restaurants. I'd stay here again as I'm passing through.

We needed a last minute place to stay off the highway and I'd 100% stop here again. Room was comfy and clean. Staff was nice. In-room coffee was good. Mattress was better than the nicer place we stayed at in San Antonio. Location was easy to other restaurants. I'd stay here again as I'm passing through.

sta

sta

My room had bugs in the restroom

My room had bugs in the restroom

Hotel is rooms are clean and decent square footage for my needs refrigerator, microwave, and two stove burners were in my room. Coffee maker & tea bags. Good hot breakfast buffet served every morning.

Hotel is rooms are clean and decent square footage for my needs refrigerator, microwave, and two stove burners were in my room. Coffee maker & tea bags. Good hot breakfast buffet served every morning.

Clean but water pressure in shower was horrible.

Clean but water pressure in shower was horrible.

Recomendado

Recomendado

Nothing Had a very bad smell

Place is great staff is awesome. Kitchenettes are nice and they have plates and silverware and small pots and pans. Housekeepers were hit or miss but it wasn't a big deal.

Everything NA

Location and staff. Rooms were absolutely fantastic. Pet friendly

Our stay was good. Breakfast was great along with a friendly staff. We recommend

Nice room , bed very comfortable. Shower the only disappointment.Low pressure , 2nd shower only Luke warm .

Nice room , bed very comfortable. Shower the only disappointment.Low pressure , 2nd shower only Luke warm .

Yes

Yes

I love the employees Sami & Louisa and other staff employees are nice and friendly. I feel at home that’s because I’ve been a customer back when it was best western

I love the employees Sami & Louisa and other staff employees are nice and friendly. I feel at home that’s because I’ve been a customer back when it was best western

Yes

Yes

Yes

Yes

Great stay!! Highly recommend!!

Great stay!! Highly recommend!!

Check in was horrendous. My reservation was confirmed through Booking.com, but didn't show up at the property. Best Western sold property to Wyndham 2 weeks earlier. The system hasn't been updated.

Everything worked out well. Comfortable staff professional and attentive. Based on the behavior of some of the guests, I wish the hotel had security

Everything worked out well. Comfortable staff professional and attentive. Based on the behavior of some of the guests, I wish the hotel had security

Excellent hotel would stay again and have multiple times

Excellent hotel would stay again and have multiple times

Dirty rooms, breakfast wasn’t available until after 7:00am, stained towels, dirty residue inside refrigerator, live cockroaches in the room.

Dirty rooms, breakfast wasn’t available until after 7:00am, stained towels, dirty residue inside refrigerator, live cockroaches in the room.

I liked that the room was clean and the bed was comfortable. Also the shampoo, conditioner, face soap was amazing. I also liked that the tv had cable. We got to watch Happy Gilmore. I also like how friendly the front desk staff were. Most importantly, I felt safe here. I think the breakfast could be a little better.

Terrible

Terrible

The staff was amazing and super friendly! The room could have been a bit cleaner but overall the room was nice.

The staff was amazing and super friendly! The room could have been a bit cleaner but overall the room was nice.

The room was big. The layout was cozy and the bathroom had a nice mirror and lighting. The business center was welcoming and aesthetically pleasing. The staff was incredibly unhelpful and unfriendly. When I arrived, they gave me a hard time checking in and I had to wait 1.5 hours in the lounge. The shower in my room had an empty body wash bottle and the conditioner and shampoo were not refilled. The bathroom was missing soap. The gym lacked most things needed to work out properly. I could hear the conversation of people in the room over and could hear their TV. The people in the hallway played loud music at 5am which woke me up.

Best place ever

Best place ever

Check in was easy and the rooms were really nice.

Check in was easy and the rooms were really nice.

Everything was good

Staff was very nice, so was room, no issues :)

Staff was very nice, so was room, no issues :)

This hotel was AMAZING, COMPLETELY exceeded my expectations!! It was so clean and smelled so fresh and well managed, not just in the actual room either, the whole property! The rooms were cleaning, bathrooms clean, sheets crispy, air conditioning PERFECT!

This hotel was AMAZING, COMPLETELY exceeded my expectations!! It was so clean and smelled so fresh and well managed, not just in the actual room either, the whole property! The rooms were cleaning, bathrooms clean, sheets crispy, air conditioning PERFECT!

I liked the coffee in the morning easy check in and property was mid

I liked the coffee in the morning easy check in and property was mid

Overall experience was good In room 106 in the bathroom there was a thumbing noise under the sink on the right side in the wall....heard the noise around 11pm

It was almost always empty and refill was slow when there was no very many people

It was almost always empty and refill was slow when there was no very many people

Staff were very nice and responsive. Comfortable bed, clean room, beautiful lobby. Breakfast was solid but the highlight was how nice the staff was! The rooms can be updated a little more with microwave, safe and tv including Netflix. The Netflix feature is there but it doesn’t work so didn’t get to wind down with my fav shows like usual

Good

Good

Breakfast area was very crowded and busy. Probably due to contractors staying there.

Breakfast area was very crowded and busy. Probably due to contractors staying there.

Great stay no complaints

Great stay no complaints

The breakfast was good

The breakfast was good

On arrival and checking in out guest serviceman was excellent and very knowledgeable. Sorry I can remember his name. Housekeeping didn't take our trash which was a bummer. We asked them to bring fresh towels and remove trash. Overall our stay was great and would stay there again!

On arrival and checking in out guest serviceman was excellent and very knowledgeable. Sorry I can remember his name. Housekeeping didn't take our trash which was a bummer. We asked them to bring fresh towels and remove trash. Overall our stay was great and would stay there again!

Staff was excellent! The rooms are run down. Busted tile floors, cracked walls, missing plumbing plate covers, paper thin walls (you can hear conversation next door, carpet wall base, no ice on our floor and no water bottles in the rooms.

Great stay! I’ll be back 1,000%

Great stay! I’ll be back 1,000%

Clean room, friendly staff

Clean room, friendly staff

Breakfast was simple but good.

Breakfast was simple but good.

The breakfast wasn’t great but overall good place to stay.

The breakfast wasn’t great but overall good place to stay.

Horrible mildew/mold smell, humid and unclean. Dead bedbugs under sheets with traces of their blood smeared. Staff was very helpful and kind, however we had to leave to another hotel and got a full refund through hotels.com. We used to love this hotel but it has gone downhill since then. Will never return.

Horrible mildew/mold smell, humid and unclean. Dead bedbugs under sheets with traces of their blood smeared. Staff was very helpful and kind, however we had to leave to another hotel and got a full refund through hotels.com. We used to love this hotel but it has gone downhill since then. Will never return.

Great place. Clean rooms.

Great place. Clean rooms.

A little hiccup on returning back from a few hours away to a locked room.

Nice well maintained room,breakfast a+staff friendly. Air condition comfortable ,parking good.store and shopping near

Nice well maintained room,breakfast a+staff friendly. Air condition comfortable ,parking good.store and shopping near

This property the customer service was horrible and they did not know anything about the property. Worst experience ever

This property the customer service was horrible and they did not know anything about the property. Worst experience ever

Great service and the employees energy was great

Great service and the employees energy was great

Only problem is entrance from the I-35 frontage road. The entrance is difficult to see until a driver is almost on top of it.

Only problem is entrance from the I-35 frontage road. The entrance is difficult to see until a driver is almost on top of it.

Better than expected, look forward to next stay. TY for quality experience. A,+

Better than expected, look forward to next stay. TY for quality experience. A,+

This hotel is perfect if you go as a couple or with family, the suite has a small kitchen. Ideal in case you want to cook something and not go out. And the hotel also offers breakfast and I loved the breakfasts. The place is very clean.

This hotel is perfect if you go as a couple or with family, the suite has a small kitchen. Ideal in case you want to cook something and not go out. And the hotel also offers breakfast and I loved the breakfasts. The place is very clean.

The hotel is really nice , great service and a quiet place . Next time I’ll stay there again

The hotel is really nice , great service and a quiet place . Next time I’ll stay there again

Great stay as always but breakfast needs some fine tuning.

Great stay as always but breakfast needs some fine tuning.

The lobby and hallways were too hot, no AC in the common areas. The pool was closed. Since the doors were open to let in a breeze, I was bit by mosquitos during breakfast.

The lobby and hallways were too hot, no AC in the common areas. The pool was closed. Since the doors were open to let in a breeze, I was bit by mosquitos during breakfast.

It was good

It was good

It was very nice and breakfast was good and warm.

It was very nice and breakfast was good and warm.

I was greeted by the most amazing smile, OZ, had the best demeanor and made me feel so welcomed after my long trip. The room was great, but that shower was a 12 out of a 10! The breakfast was filling and the coffee was delicious.

I was greeted by the most amazing smile, OZ, had the best demeanor and made me feel so welcomed after my long trip. The room was great, but that shower was a 12 out of a 10! The breakfast was filling and the coffee was delicious.

Great place to stay at an affordable price. Not a luxury hotel but clean, with comfortable bed, nice shower and refridge. Room size was perfect for us. Pet fee was very reasonable. Staff were all very courteous and helpful.

Great place to stay at an affordable price. Not a luxury hotel but clean, with comfortable bed, nice shower and refridge. Room size was perfect for us. Pet fee was very reasonable. Staff were all very courteous and helpful.

Enjoyed my stay at Best Western Plus

Enjoyed my stay at Best Western Plus

Enjoyed my stay with best Western Plus. The Staff During my stay treated me well. Would definitely recommend to others .

Enjoyed my stay with best Western Plus. The Staff During my stay treated me well. Would definitely recommend to others .

Nicely ran hotel , with a very friendly staff

Nicely ran hotel , with a very friendly staff

Very clean, modern and spacious. Would definitely stay there again. Comfortable beds.

Very clean, modern and spacious. Would definitely stay there again. Comfortable beds.

This place was ok but the wifi was a hit and miss

This place was ok but the wifi was a hit and miss

The staff was great a 10 but the elevator was down most the of time and being on a upper floor and taking the stairs with bad knees it was miserable. And being told the owners won't spend the money to have it repaired for after hour services. Was supposed to come back in a few months but will probably stay somewhere where else if the owners really don't care about the residents staying there

The staff was great a 10 but the elevator was down most the of time and being on a upper floor and taking the stairs with bad knees it was miserable. And being told the owners won't spend the money to have it repaired for after hour services. Was supposed to come back in a few months but will probably stay somewhere where else if the owners really don't care about the residents staying there

Smoking alarm battery was beeping all night dentist the didn’t have anyone to replace it until Monday, elevator wasn’t working, besides that everything else was food

Smoking alarm battery was beeping all night dentist the didn’t have anyone to replace it until Monday, elevator wasn’t working, besides that everything else was food

Very nice hotel

Very nice hotel

Overall good , just the walls were so thin I could hear next door All night having there fun

Overall good , just the walls were so thin I could hear next door All night having there fun

They gave us the wrong room and said there was a "glitch in the system" someone else booked the same room at the same time. They said all of this without hesitation or looking at the computer. It was obvious they knew what was up.

They gave us the wrong room and said there was a "glitch in the system" someone else booked the same room at the same time. They said all of this without hesitation or looking at the computer. It was obvious they knew what was up.

Staff was very friendly. Only real complaint was that the coffee ur a we’re empty during peak time Sunday morning.

Staff was very friendly. Only real complaint was that the coffee ur a we’re empty during peak time Sunday morning.

The previous lack of toiletries was corrected the next day. Staff and housekeeping were responsive and attentive. Facility was quiet and well kept. Located right off main thoroughfare, easy access and close to shopping abd restaurants

The previous lack of toiletries was corrected the next day. Staff and housekeeping were responsive and attentive. Facility was quiet and well kept. Located right off main thoroughfare, easy access and close to shopping abd restaurants

Hotel not worth the price

Hotel not worth the price

Price too high for this type of hotel in this area

Comfy bed and clean room. Our bathroom was fine. Breakfast: Soggy, scrambled egg whites with weird texture and no flavor -- adding salt and pepper did not help; paired with sad, hard sausage patties and stiff muffins that seemed old. Fresh whole fruit from the basket was good. I should have made a Belgian waffle.

Clean! Wonderful staff!

Nice but noisy

loved the art in my room. the citrus scented toiletries were nice.

We had a very nice stay. The room was comfortable. It had a microwave, mini fridge and stove top. The breakfast was nice and we also enjoyed a late check out. We will stay here again!

Stayed in a king suite for 2 nights. Room was large and clean with basic kitchen supplies available. Only complaint was that the room was very cold and the heat did not work in the bedroom. Was told by staff that the bedroom heating/air unit was not supposed to ‘put out heat’ so we had to turn the heat up to 72 degrees to get the bedroom temp to be 66 degrees. This made the living area too stuffy/warm to work in. Can’t imagine sleeping on the pull-out sofa. Also, living area furniture was quite worn. Breakfast bar was typical fairway but good. Staff professional and courteous.

This is a wonderful property. Very neat. Very clean. I enjoyed my 2 nights here. The location was not that good because of construction. It was hectic to get in and out of hotel because of this.

Room was super clean! I was amazed at the cleanliness. I’ve stayed at other places and usually am disappointed about this. Next time I’m passing through I’ll stay here again.

Not bad for the price. No artwork in the rooms felt weird but it was Austin. Typical breakfast.

Nice place to stay

Friendly people and comfy room

Great stay, friendly front desk staff.

It was a nice stay, would of been nice if we had a microwave in the room, I don’t think we have ever stayed in a hotel without one, other than that it was nice.

Staff is great . Love Issac & Elizabeth!! Housekeeping is great just wish I could translate my English to Spanish so that I can tell them what great job they are doin. Only issue is the bugs.

This hotel was spotlessly clean. No rubbish, or dust, all the floors were spotless. Everything looked very modern. The bathroom & shower were very nice. Having the body wash, shampoo, & conditioner in wall dispensers was a real treat. The soaps were very good quality, not cheap brands. The breakfast was good. The staff were very welcoming and friendly. I’m sorry I did not get her name, but I believe she was the mgr. She seemed to be running the show. She is excellent! Professional, friendly, very efficient, and I saw her work tirelessly staying well after her shift was over. She helped her replacement with a large group of hispanic construction workers with check in. This group were straggling in a few at a time, so she ended up staying hours after her shift, while still with a great attitude and friendliness. I will definitely stay here again the next time I come to Austin. Thank you for having one of the cleanest hotels I’ve stayed at.

Hotel looked new or renovated. Very nice large, clean room. Comfortable bed. Modern appearance.

It was great!

Clean room! Enjoyed my stay. Plenty of options for dinning and shopping nearby.

Worst experience

the worst experience of my life dirty roaches bed bugs dirty they never cleaned the room never recommending hotels.com or the hotel i stayed at

This place was so good

Rest of the staff was mostly Spanish speaking, they seemed nice, but I can’t assess due to limited interaction. There is so much construction going arround this hotel, it’s took circling arround it 3 times even with GPS, TO GET TO FRONT OF THE HOTEL. I will rate this as poorly kept and maintained property, very dirty. Will avoid it in the future if possible

Clean and check in was fast. Received 2 keys unfortunately the key I received didn’t work had to walk all the way to the front and person in the front didn’t even apologize for any inconvenience.

Very good service

The shower door was a little crooked and didn’t close at the top, maybe a 1/2 inch open. The bottom was sealed however lots of water spilled on the floor. 2 or 3 cars had windows broken and were broken into. The breakfast was pretty decent, eggs were powered based with no flavor. Bacon was super, super thin.

Furniture torn and worn. Night staff not very friendly acted like I was disturbing his football game

Clean rooms, great customer service and conveniently located near restaurants. My family and I loved the complimentary breakfast!

Nice, clean and considerate place

Nice property

Staff very friendly and with a smile

I was very impressed by the overall quality of the hotel. Clean, new, comfortable, convenient and affordable.

There is nothing special about this place.

Really safe area, was there for 1 night but it was a great stay, our room wasn’t ready when we got there, but the friendly employee at the front desk took care of that right away, would definitely stay here again

Very gooooooood

The Breakfast could have been better

Great place to stay. I go to round rock every couple of months and this hotel is one of the best it stayed in so far.

The appliances didnt work in the junior kitchen suite. They're was no point of calling maintenence since we only spent one night.

Excellent hotel and friendly staff

It was a nice clean room I enjoyed it here!

It was quiet and able to relax. Not many options for dine-in nearby. The traffic was heavy at all times of the day.

.

I wasn’t there long, but my stay was nice. The room was clean, the staff was friendly, and the breakfast was good.

I got bitten by bugs. And the property has microwave in room.

Bedroom was amazing but I mostly loved the location. It wasnt inside the city but around and there were a lot of restaurants near by.

It was a bit of a hassle because I got the fee twice. It was a little bad that the information was not automatically updated when I paid the fee first

this place did a great job at look modern, and its service from all the accociates were very kind :3

All I can say is the staff, the building, the place all together. Highly respect and I’m grateful to share time here

There were black mold in two of the rooms I was assigned. And the third room smelled like mold but I couldn’t find it.

2 week work stay was nice and cozy!

.

Nice clean and family environment

Everything so good

…

The room was spacious and clean. The staff was very nice and helped with anything needed. The cooking utensils were a bit sparse in the room but we didn’t really need them. Room keeping service was amazing. And my daughter enjoyed breakfast every morning.

WORST HOTEL EXPERIENCE EVER. Do yourself a favor and don't stay here. Hotel is nice, but customer service is HORRIBLE. They like to double charge here.

Filthy and nit close to what is advertising

Friendly and great staff

They allowed my dog to stay even had a area for him to use the bathroom with the doggie bags outside, they had a pool but no lay out chairs only ones u could sit at with tables so that part they should fix but otherwise the staff was very pleasant and respectful so no complaints the food could use a little more love when being made also I understand it's a free one but at least make it semi delicious

Front desk was nice check in was great and the over all stay was comfortable and peaceful room was clean and bed was great thanks so much this will be my go to when coming to Austin . God bless y’all

The service was excellent. Easy check in. Great location.

The staff was amazing and accommodating. The breakfast was good, many choices with fresh made proteins. I highly recommend

Nice hotel, great stay.

👍👍

Very nice clean hotel will definitely stay here again

The staff is really great and they were very friendly! My only issue was on the weekends there is no cleaning staff, which means NO NEW TOWELS!!! It’s very frustrating to have to negotiate getting a hand towel to dry your body. Other than that it was a good stay!