TownePlace Suites by Marriott Austin Parmer/Tech Ridge
About TownePlace Suites by Marriott Austin Parmer/Tech Ridge
TownePlace Suites by Marriott Austin Parmer/Tech Ridge has free bikes, outdoor swimming pool, a fitness center and shared lounge in Austin. This 3-star hotel offers barbecue facilities. The hotel has a terrace, a 24-hour front desk, and free WiFi is available throughout the property. The rooms at the hotel come with air conditioning, a seating area, a flat-screen TV with cable channels, a kitchen, a dining area and a private bathroom with free toiletries, a shower and a hairdryer. All rooms will provide guests with a desk and a coffee machine. Guests at TownePlace Suites by Marriott Austin Parmer/Tech Ridge can enjoy an American breakfast. Moody Center is 10 miles from the accommodation, while Texas Memorial Stadium is 10 miles from the property. Austin-Bergstrom International Airport is 16 miles away.
Amenities
- On-site parking
- 24-hour front desk
- Meeting space
- Fitness center
- Café / coffee shop
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Luggage storage
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Public transit access
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
The hotel received mixed reviews with guests appreciating the cleanliness, friendly staff, and good location. However, there were several complaints about the air conditioning, breakfast options, and some issues with room cleanliness and maintenance.
- Cleanliness
- Friendly staff
- Air conditioning issues
- Limited breakfast options
- 5/5
The last time we stayed at this hotel it was in 2018 and back than it was just a few months new. We were pleasantly surprised at how well the grounds and the hotel have been maintained. The room was orderly and clean and the amenities were excellent. It's hard to find a better experience for the price. We're definitely staying there the next time we're in Austin.
- 5/5
Would definitely stay here again. Very well maintained property. The fitness room was really decent with treadmills and free weights.
- 5/5
Stayed here for almost 2 weeks - great place for a stay of this length. Nice size room and kitchenette was handy. Good breakfast and coffee was decent. Quiet, easy parking, etc…
- 5/5
Loved the location of the property and the room was very clean and neat! Would definitely come back again!
- 5/5
Exceptional
- 4/5
Breakfast was varied, had many options. The staff was very helpful and nice.
- 3.5/5
in brekfest there was shortage of food items (Cream chees, mufins and more) in two out of the 4 days i stayed. When asked i was told that they run out of them and will get fresh supply the day after.... which was not relevant. Does not make sense to me that a hotel is not stocked for a reasonable breakfast.
- 3.5/5
the room and facility are very comfertable in brekfest there was shortage of food items (Cream chees, mufins and more) in two out of the 4 days i stayed. When asked i was told that they run out of them and will get fresh supply the day after.... which was not relevant. Does not make sense to me that a hotel is not stocked for a reasonable breakfast.
- 5/5
Clean hotel not just the room and great staff
- 5/5
One of the best hotels i ever stayed in. Clean, comfortable, friendly staff. N/A
- 5/5
N/A
- 2.5/5
Passable
- 5/5
Exceptional
- 4/5
Nice accommodations for a couple nights stay. Staff were polite and helpful. Property was clean and rooms were spacious. Would stay again if the need arises. Only unknown was the $4/day parking fee. Overall happy with my selection.
- 5/5
99% of everything! Excellent and quick check in, clean rooms & breakfast was superb Water softener felt too slick and made us feel unclean.
- 5/5
99% of everything! Excellent and quick check in, clean rooms & breakfast was superb ? Water softener felt too slick and made us feel unclean.
- 5/5
Excelente servicio y atención
- 5/5
Everything was great. The room was spacious and the staff was friendly.
- 5/5
Exceptional
- 5/5
Good breakfast
- 5/5
Clean rooms great location Good breakfast
- 4.5/5
The room had a full size refrigerator, microwave, stovetop,pots, pans and dishes. Breakfast was not enough variety, same breakfast every morning.
- 4.5/5
The room had a full size refrigerator, microwave, stovetop,pots, pans and dishes. Breakfast was not enough variety, same breakfast every morning.
- 5/5
Great staff! Property is very clean and the free breakfast was good
- 5/5
Exceptional
- 5/5
The breakfast was awesome. The staff was so nice. The only thing we did not like about our stay was the noise from the road while we were trying to sleep.
- 4/5
Cleanliness and the location. Front desk staff was rude and not kid friendly. I thought it was the evening shift, but the morning shift was just as condescending.
- 4/5
Front desk staff was rude and not kid friendly. I thought it was the evening shift, but the morning shift was just as condescending.
- 4/5
Good location and clean
- 5/5
Exceptional
- 2/5
They had no room for us, despite a reservation.
- 5/5
They charge an early check in of $20! Even though we were only an hour before 3pm
- 5/5
Everything was just great. Loved it
- 2/5
I love the staff they is always great to me What I didn’t like is the refresh I understand you don’t get new linen but when they made the bed up I thought new linen would be on the bed and it wasn’t then when housekeeping came up to change them there was a lot of brown stains on the bed I would highly suggest that yall put plastic on the beds so bed bugs don’t come so easily because when I seen that bed with no sheets I was nervous. And I like how the staff always move me but don’t get upset with me when I’m frustrated and have to move when I was just trying to get to my room from work and relax
- 2/5
I love the staff they is always great to me What I didn’t like is the refresh I understand you don’t get new linen but when they made the bed up I thought new linen would be on the bed and it wasn’t then when housekeeping came up to change them there was a lot of brown stains on the bed I would highly suggest that yall put plastic on the beds so bed bugs don’t come so easily because when I seen that bed with no sheets I was nervous. And I like how the staff always move me but don’t get upset with me when I’m frustrated and have to move when I was just trying to get to my room from work and relax
- 5/5
Exceptional
- 5/5
Everything was perfect, staff was very welcoming and helpful.
- 3/5
Good location and comfortable Ac extremely noisy. Toilet very noisy as well
- 3/5
Good location and comfortable Ac extremely noisy. Toilet very noisy as well
- 2/5
I ended up doing three room switches due to cleanliness. Watch the stains on the couches and should’ve been moved to a fourth room the shower had a slow drip that would ting all night long. I made hotel staff aware, but nothing was fixed. I will not be staying at a Marriott ever again 90% of my interactions with hotel. Staff was very nice and people were very pleasant.
- 2.5/5
Passable
- 5/5
Everything was fantastic!
- 5/5
Very good place to stay at Nothing
- 5/5
Very good place to stay at Nothing
- 5/5
Exceptional
- 2/5
Nothing They had no room for us, despite a reservation.
- 3/5
The photos of the room we stayed in made it appear bigger than it was. We reserved a room for four, but it was crowded once we opened up the sofa bed. That was the only concern I had. Otherwise, the hotel was very clean, modern with great ammenities.
- 5/5
Exceptional
- 5/5
Yes
- 5/5
Yes
- 5/5
Room was very clean with comfortable beds
- 5/5
Room was very clean with comfortable beds
- 3/5
It was clean. The breakfast was meh and the main reason I booked this particular one is because they showed to have a sitting area with a fire pit but when arriving the fire pit did not work. So that was a bummer.
- 0.5/5
Nothing normally I love it I had to move rooms and the ac thing on the wall stopped working
- 3/5
Room was dirty
- 3/5
Room was dirty
- 5/5
It was a very nice quiet getaway! Staff was friendly and the noise was at a low. The room was so comfortable and very clean
- 5/5
It was a very nice quiet getaway! Staff was friendly and the noise was at a low. The room was so comfortable and very clean
- 5/5
The staff was friendly, approachable and always with a smile. The room smelled cleaned and looked exceptionally clean.
- 5/5
The staff was friendly, approachable and always with a smile. The room smelled cleaned and looked exceptionally clean.
- 4/5
Wonerful host named Lisa welcomed us. Her positive energy was infectious.
- 4/5
Wonerful host named Lisa welcomed us. Her positive energy was infectious.
- 5/5
decent room!
- 5/5
decent room!
- 5/5
Great room with a perfect kitchen - even a stove top! Very friendly front desk and staff.
- 5/5
Great room with a perfect kitchen - even a stove top! Very friendly front desk and staff.
- 5/5
Very clean room . Staff friendly and helpful.
- 5/5
Very clean room . Staff friendly and helpful.
- 5/5
The staff were friendly, the cleanliness, rooms were amazing.
- 5/5
The location was perfect. The staff was very nice and the place was very clean. We enjoyed the pool almost every day. The breakfast options were very good as well. On the day we were scheduled to have someone clean the room, they came pretty late. Other than that, no complaints
- 4/5
Excellent place to stay for a family vacation. Breakfast was awesome. People are cordial and welcoming. Only complaint is about cleanliness, there were several strains on the couches and floor carpet which cloud be cleaned and kept hygienic. I was a little uncomfortable with my kids having to play them on the floor. And i had to put a bed sheet over the couch so that i dont have to see or touch the unclean surface. Also I found some spider nets and dirty lamp posts which could easily be cleaned but i dont know why housekeeping was not sure about cleaning them. Otherwise it was a good stay.
- 4/5
Excellent place to stay for a family vacation. Breakfast was awesome. People are cordial and welcoming. Only complaint is about cleanliness, there were several strains on the couches and floor carpet which cloud be cleaned and kept hygienic. I was a little uncomfortable with my kids having to play them on the floor. And i had to put a bed sheet over the couch so that i dont have to see or touch the unclean surface. Also I found some spider nets and dirty lamp posts which could easily be cleaned but i dont know why housekeeping was not sure about cleaning them. Otherwise it was a good stay.
- 5/5
Amazing
- 5/5
Amazing
- 5/5
Clean! Friendly staff!
- 5/5
Clean! Friendly staff!
- 4/5
2 ice machines were not working
- 5/5
Rooms were clean and spacious. Staff was friendly and welcoming. I have no complaints.
- 5/5
Very helpful front desk. Personnel was very polite with a smile always Breakfast was the sane as the other hotels in the area
- 3/5
The AC didn’t work well and the halls smelled like cigarettes
- 3/5
The AC didn’t work well and the halls smelled like cigarettes
- 4/5
Clean spacious room
- 4/5
Clean spacious room
- 3/5
The rooms need to be thoroughly cleaned! I can smell smoke, I can smell men’s cologne! The appliances are worn down. The carpet is dirty. The bathroom floors were dirty! The shower was filthy.
- 3/5
The rooms need to be thoroughly cleaned! I can smell smoke, I can smell men’s cologne! The appliances are worn down. The carpet is dirty. The bathroom floors were dirty! The shower was filthy.
- 4.5/5
Close to my dads assisted living
- 2/5
Old, needs to be updated
- 2/5
Old, needs to be updated
- 5/5
The room was spotless. Hotel was quiet, location very conveniently located.
- 5/5
The room was spotless. Hotel was quiet, location very conveniently located.
- 4/5
Great hotel and staff was excellent
- 4/5
Great hotel and staff was excellent
- 5/5
Overall, very comfortable, quiet, and clean! The only issue my boyfriend and I had was the room we originally checked into the AC wasn’t working. But they were able to get us into a new room which we were very appreciative! 10/10 highly recommended.
- 5/5
Overall, very comfortable, quiet, and clean! The only issue my boyfriend and I had was the room we originally checked into the AC wasn’t working. But they were able to get us into a new room which we were very appreciative! 10/10 highly recommended.
- 5/5
Everything looks Good, clean and premium.
- 5/5
Everything looks Good, clean and premium.
- 5/5
breakfast no bueno
- 4/5
The rooms are thoughtfully designed and provide everything that I need. Townplace suites is one of my preferred places to stay and I have stayed there many times. The temperature in my room was very cold and had to be adjusted by maintenance.
- 4/5
Friendly and efficient staff
- 4/5
Friendly and efficient staff
- 5/5
Great place amazing breakfast
- 5/5
Great place amazing breakfast
- 4/5
Breakfast
- 3.5/5
Elevator was out. Pull out sofa too low, poor quality. Toliets too low. Pool too small.
- 5/5
Great 6 night stay! Comfy bed and super convenient and clean kitchen setup with dishes and utensils. Location was also very convenient, close to freeway.
- 5/5
Great 6 night stay! Comfy bed and super convenient and clean kitchen setup with dishes and utensils. Location was also very convenient, close to freeway.
- 5/5
Would recommend. I’ll stay here whenever I can.
- 5/5
Would recommend. I’ll stay here whenever I can.
- 4/5
Food area was clean and food was hot and nicely prepared. Bread area lacked choice and jelly. So apparently there is a charge for parking at a hotel with more than enough spaces. I could understand if it was downtown - but it’s not.
- 4/5
Food area was clean and food was hot and nicely prepared. Bread area lacked choice and jelly. So apparently there is a charge for parking at a hotel with more than enough spaces. I could understand if it was downtown - but it’s not.
- 5/5
Staff was polite and helpful. The property was very clean and safe.
- 5/5
Staff was polite and helpful. The property was very clean and safe.
- 5/5
The property was beautiful and surrounded by greenery and lots of places to shop around. Overall a great and very convenient location.
- 5/5
The property was beautiful and surrounded by greenery and lots of places to shop around. Overall a great and very convenient location.
- 5/5
Clean, comfortable, excellent customer service, great breakfast, reasonably priced.
- 5/5
Clean, comfortable, excellent customer service, great breakfast, reasonably priced.
- 5/5
It was a great stay. The office staff, especially Lisa, were amazing to deal with. The hotel was quiet, in a nice area, and offered many amenities, such as a decent breakfast, fitness center and pool area. Just be aware, the "free" parking as listed under the amenities isn't free. The fee is nominal but it's still charged. It can be refunded if you beef the policy.
- 5/5
It was a great stay. The office staff, especially Lisa, were amazing to deal with. The hotel was quiet, in a nice area, and offered many amenities, such as a decent breakfast, fitness center and pool area. Just be aware, the "free" parking as listed under the amenities isn't free. The fee is nominal but it's still charged. It can be refunded if you beef the policy.
- 5/5
Staff was amazing. I was greeted with some nice cold water. Hotel was very clean and accessible to the highway.
- 5/5
Staff was amazing. I was greeted with some nice cold water. Hotel was very clean and accessible to the highway.
- 5/5
I was extremely happy with my stay. Rooms are clean and spacious. Staff was extremely friendly.
- 5/5
I was extremely happy with my stay. Rooms are clean and spacious. Staff was extremely friendly.
- 5/5
Staff was very welcoming and friendly. Facility was very nice, clean and quiet. Great area very convenient for shopping and the room was very comfortable and nice so overall I would recommend someone to stay there if traveling to Austin, Texas.
- 5/5
Staff was very welcoming and friendly. Facility was very nice, clean and quiet. Great area very convenient for shopping and the room was very comfortable and nice so overall I would recommend someone to stay there if traveling to Austin, Texas.
- 5/5
Good property, gym equipment needs upgrade but very quiet and safe location.
- 5/5
Good property, gym equipment needs upgrade but very quiet and safe location.
- 5/5
We like the big rooms with plenty of space especially in the bathroom area. It’s nice that 2 people can get ready while another person can be in the shower. The kitchen is great and has everything you need. Sadly the sheets are closer to sandpaper. We’d still stay here again.
- 5/5
We like the big rooms with plenty of space especially in the bathroom area. It’s nice that 2 people can get ready while another person can be in the shower. The kitchen is great and has everything you need. Sadly the sheets are closer to sandpaper. We’d still stay here again.
- 5/5
The room was large and comfortable with a very comfortable clean bed with extra pillows.They let you borrow utensils, plates, and cooking pans. They also let us pick the floor, view and other small details for picking out our room. The only complaint I have is the floor connectors, rubber strips between the carpet and the vinyl flooring, was is bad condition and I kept tripping over it.
- 5/5
The room was large and comfortable with a very comfortable clean bed with extra pillows.They let you borrow utensils, plates, and cooking pans. They also let us pick the floor, view and other small details for picking out our room. The only complaint I have is the floor connectors, rubber strips between the carpet and the vinyl flooring, was is bad condition and I kept tripping over it.
- 5/5
We love it
- 5/5
We love it
- 5/5
Super Friendly staff and clean room. Quiet area. One of the best experiences I’ve had when renting hotels. I would stay here again if I ever come back to Austin.
- 5/5
Super Friendly staff and clean room. Quiet area. One of the best experiences I’ve had when renting hotels. I would stay here again if I ever come back to Austin.
- 4/5
Friendly staff
- 4/5
Friendly staff
- 4/5
without telling me about parking fee
- 4/5
without telling me about parking fee
- 5/5
Breakfast was meh but the facilities and people were great.
- 5/5
Breakfast was meh but the facilities and people were great.
- 5/5
I had a wonderful stay here! The suite was very nice and clean. I had everything I needed. At noon, they have chocolate chip cookies for guests!
- 5/5
I had a wonderful stay here! The suite was very nice and clean. I had everything I needed. At noon, they have chocolate chip cookies for guests!
- 5/5
Great hotel
- 5/5
Great hotel
- 4/5
No complaints.
- 4/5
No complaints.
- 5/5
Quiet location but close to I35 access.
- 5/5
Quiet location but close to I35 access.
- 5/5
It was a great experience
- 5/5
It was a great experience
- 4/5
Great location
- 4/5
Great location
- 4/5
This is a non smoke hotel but there was weed smell in the hallways. I think that pets should have a certain floor/rooms in the hotel. Especially when other guest have dog allergies.
- 4/5
This is a non smoke hotel but there was weed smell in the hallways. I think that pets should have a certain floor/rooms in the hotel. Especially when other guest have dog allergies.
- 5/5
Staff was amazing.
- 5/5
Staff was amazing.
- 5/5
IF I ever go back to Austin, I will definitely be booking here again.
- 5/5
IF I ever go back to Austin, I will definitely be booking here again.
- 5/5
The double queen beds room was larger than I thought. Room was very clean.
- 5/5
The double queen beds room was larger than I thought. Room was very clean.
- 5/5
Lisa at the front desk was absolutely amazing!! The others were great as well!! The only thing, the water pressure in the shower was horrible!!
- 5/5
Lisa at the front desk was absolutely amazing!! The others were great as well!! The only thing, the water pressure in the shower was horrible!!
- 5/5
enjoy my stay
- 5/5
enjoy my stay
- 5/5
Love the amenities in the room. The temperature was just right.
- 5/5
Love the amenities in the room. The temperature was just right.
- 5/5
very nice and clean
- 5/5
very nice and clean
- 5/5
Great kitchen that was stocked. Nice barbque grills.
- 5/5
Great kitchen that was stocked. Nice barbque grills.
- 3/5
rooms smells of past guest cooking , and also smells of daily people cooking in their rooms
- 3/5
rooms smells of past guest cooking , and also smells of daily people cooking in their rooms
- 4/5
This property was great for a family.
- 4/5
This property was great for a family.
- 5/5
N/a
- 5/5
N/a
- 5/5
Good facility and not too far from downtown
- 5/5
Good facility and not too far from downtown
- 5/5
The lady checking us in was so awesome so nice
- 5/5
The lady checking us in was so awesome so nice
- 4/5
Surprise charges upon checkout which were not mentioned anywhere during the booking or check-in process.
- 4/5
Surprise charges upon checkout which were not mentioned anywhere during the booking or check-in process.
- 5/5
Clean
- 5/5
Clean
- 5/5
Great quiet and very nice staff
- 5/5
Great quiet and very nice staff
- 5/5
It was a short stay and staff was flexible in accommodating our request for an early checkout
- 5/5
It was a short stay and staff was flexible in accommodating our request for an early checkout
- 4/5
It it out away from anything, but an easy drive to the domain. Nit super inviting lobby but a very clean facility.
- 4/5
It it out away from anything, but an easy drive to the domain. Nit super inviting lobby but a very clean facility.
- 5/5
Visiting family in the area. Good breakfast and pleasant surroundings. Had to wait just a bit on our room because we were early but desk person allowed me to use the workout room for my online yoga class. Nice stay.
- 5/5
Visiting family in the area. Good breakfast and pleasant surroundings. Had to wait just a bit on our room because we were early but desk person allowed me to use the workout room for my online yoga class. Nice stay.
- 5/5
Front desk personnel very helpful
- 5/5
Front desk personnel very helpful
- 5/5
The location is nice, close to a collection of shops and restaurants, but far enough away to be quiet.
- 5/5
The location is nice, close to a collection of shops and restaurants, but far enough away to be quiet.
- 5/5
overall Excellent!
- 5/5
overall Excellent!
- 4/5
Nice place, great bed, very comfortable, quiet, with a variety of eating options nearby. Poor security, though. Several cars were broken into in the parking lot the night wr stayed (including ours). No security guard, or even cameras.
- 4/5
Nice place, great bed, very comfortable, quiet, with a variety of eating options nearby. Poor security, though. Several cars were broken into in the parking lot the night wr stayed (including ours). No security guard, or even cameras.
- 5/5
When I come to Austin this would be the place to stay every time
- 5/5
When I come to Austin this would be the place to stay every time
- 5/5
This is the second time I stayed at this hotel. Very happy with everything!
- 5/5
This is the second time I stayed at this hotel. Very happy with everything!
- 5/5
During check in I was helped by a very nice clerk. She was super informational and was able to help during my check in.
- 5/5
During check in I was helped by a very nice clerk. She was super informational and was able to help during my check in.
- 5/5
Customer service was outstanding. Friendly and helpful! The room was great!
- 5/5
Customer service was outstanding. Friendly and helpful! The room was great!
- 4/5
Nice clean rooms and good service.
- 4/5
Nice clean rooms and good service.
- 2/5
The hotel seemed nice at first. Our first day/night there was comfortable and it seemed clean. The room did have a slight odor but nothing too offensive. However, our next day while resting in the beds we saw a bug crawling on the sheets. After trapping it and identifying it we came to the conclusion it was in fact a bed bug. We took it down to the front desk and the staff member was apologetic but didn’t seem too concerned. She even doubted our identification of the bug. They changed our rooms but that was about it. Luckily, they were nice enough to throw our clothes in their large dryers to hopefully kill off any hitchhiker bugs. After thorough inspection of the second room we decided to spend the second night there as well since we would be leaving in the morning anyways. Overall, disappointed with what originally seemed to be a nice place.
- 2/5
The hotel seemed nice at first. Our first day/night there was comfortable and it seemed clean. The room did have a slight odor but nothing too offensive. However, our next day while resting in the beds we saw a bug crawling on the sheets. After trapping it and identifying it we came to the conclusion it was in fact a bed bug. We took it down to the front desk and the staff member was apologetic but didn’t seem too concerned. She even doubted our identification of the bug. They changed our rooms but that was about it. Luckily, they were nice enough to throw our clothes in their large dryers to hopefully kill off any hitchhiker bugs. After thorough inspection of the second room we decided to spend the second night there as well since we would be leaving in the morning anyways. Overall, disappointed with what originally seemed to be a nice place.
- 5/5
Great stay! Everything we needed.
- 5/5
Great stay! Everything we needed.
- 5/5
It was inexpensive
- 5/5
It was inexpensive
- 1/5
There was also water damage along floor near the tub, and a lot of visible mold in the caulking of the tub surround. The glass frame on the picture above the toilet was shattered but left in place, waiting to fall. The angled wood shelf that covers the pipes under the sink was broken and had fallen to the ground. The AC unit in the room also smelled musty/moldy, and the hallway were warm and musty. We were offered to switch rooms, but based on the smell of the hallway and the fact that they are comfortable renting out rooms with visible water damage and an obvious stench of mold/mildew, I didn't want to take the chance to move a weeks' worth of supplies to another room just to have to leave. So we left and went to a similar hotel nearby. We ended up staying at the Home2 Suites in La Frontera and it was AMAZING. Clean, smelled great, and wonderful air quality and breakfast and service.
- 1/5
There was also water damage along floor near the tub, and a lot of visible mold in the caulking of the tub surround. The glass frame on the picture above the toilet was shattered but left in place, waiting to fall. The angled wood shelf that covers the pipes under the sink was broken and had fallen to the ground. The AC unit in the room also smelled musty/moldy, and the hallway were warm and musty. We were offered to switch rooms, but based on the smell of the hallway and the fact that they are comfortable renting out rooms with visible water damage and an obvious stench of mold/mildew, I didn't want to take the chance to move a weeks' worth of supplies to another room just to have to leave. So we left and went to a similar hotel nearby. We ended up staying at the Home2 Suites in La Frontera and it was AMAZING. Clean, smelled great, and wonderful air quality and breakfast and service.
- 3/5
Breakfast is just name sake not choices
- 3/5
Breakfast is just name sake not choices
- 3/5
No hot water in bathroom or kitchen sink Some lamps didn’t turn on Had to ask for amenities Stayed by no choice Marriott doesn’t seem like it
- 3/5
No hot water in bathroom or kitchen sink Some lamps didn’t turn on Had to ask for amenities Stayed by no choice Marriott doesn’t seem like it
- 3/5
Staff very nice and accommodating, Shawn (I might have spelled her name wrong) but she was super nice and sweet. Our original room had odor, found out it was broken dishwasher, she got us switched really quick. The second room, was clean and nice, however shower wouldn’t maintain temp due to the handle being loose. I will say I don’t expect 5 star when paying lower cost, so overall, it was alright and did the job.
- 3/5
Staff very nice and accommodating, Shawn (I might have spelled her name wrong) but she was super nice and sweet. Our original room had odor, found out it was broken dishwasher, she got us switched really quick. The second room, was clean and nice, however shower wouldn’t maintain temp due to the handle being loose. I will say I don’t expect 5 star when paying lower cost, so overall, it was alright and did the job.
- 2/5
I would highly recommend not staying here! Several vehicles windows were broken into early Sunday morning, mine included, and nothing was done about it. The manager emailed me on Tuesday saying they appreciated my business. He was supposed to call and never did. Needless to say, I won't stay here again and I will give the manager a resounding zero when the survey comes out. No police called, report filed, no compensation offered from manager or Marriott. We were not even asked if were were okay. Funny how fast the parking lot got cleaned up after the incident. I thought it was going to be a safe place to stay but unfortunately it was not.
- 2/5
I would highly recommend not staying here! Several vehicles windows were broken into early Sunday morning, mine included, and nothing was done about it. The manager emailed me on Tuesday saying they appreciated my business. He was supposed to call and never did. Needless to say, I won't stay here again and I will give the manager a resounding zero when the survey comes out. No police called, report filed, no compensation offered from manager or Marriott. We were not even asked if were were okay. Funny how fast the parking lot got cleaned up after the incident. I thought it was going to be a safe place to stay but unfortunately it was not.
- 3/5
Too many sketchy guests here. Unsafe. Almost had to call the police on one man that was yelling loudly at his wife. The breakfast area was ridiculously crowded and I couldn't get any food.
- 3/5
Too many sketchy guests here. Unsafe. Almost had to call the police on one man that was yelling loudly at his wife. The breakfast area was ridiculously crowded and I couldn't get any food.
- 3/5
The room was great. Very clean. However the breakfast was complete chaos. There was only one worker putting out the breakfast. It was very unorganized and only having one waffle maker doesn’t really help. A lot of people fighting and arguing over how much time spent on making waffles. In addition, midnight service terrible never brought the sheets for the sofa bed that I requested at 2 am. I had to go down to get them myself.
- 3/5
The room was great. Very clean. However the breakfast was complete chaos. There was only one worker putting out the breakfast. It was very unorganized and only having one waffle maker doesn’t really help. A lot of people fighting and arguing over how much time spent on making waffles. In addition, midnight service terrible never brought the sheets for the sofa bed that I requested at 2 am. I had to go down to get them myself.
- 5/5
Very nice hotel with all the extras
- 5/5
Very nice hotel with all the extras
- 5/5
Sound coming from top while walking, sound complaint from us from the person living down.
- 5/5
Sound coming from top while walking, sound complaint from us from the person living down.
- 4/5
Good place for short stay
- 4/5
Good place for short stay
- 1/5
Bunch of liars and their ac units don’t work. They will not refund you the money back.
- 1/5
Bunch of liars and their ac units don’t work. They will not refund you the money back.
- 4/5
Excellent in all aspects.
- 5/5
This property is so clean and the staff is so friendly. They made our group of parents feel so welcome. We are always a group of about 6-10 rooms deep. We clean up after ourselves and they gave us everything we needed to be comfortable and enjoy our time there. They did everything with a smile even at the busiest breakfast time.
- 3/5
En la página de la aplicación de expedia aparece el check out en la noche y este fue uno de los requerimientos que tenía para mi viaje; por otro lado el caballero de la recepción que nos recibió no fue empatico con respecto a este tema. Por todo lo demás está recomendable.
- 5/5
Friendly staff, comfortable bedding, great value for the money!
- 3/5
We were out of soap and conditioner and hot water first night. Second night worked out the issues.
- 5/5
Clean new rooms with kitchens. The breakfast had more than expected. We had a pleasant stay.
- 3/5
It looked in poor condition for being a new hotel.
- 1/5
This hotel has a weird smell I do not recommend
- 3/5
The thermostat would not stay off. It was cold for my children and it would randomly start the AC from an off state by itself. The ceiling is thin and could here everybody above us walking around at 230am to 4am. If you are planning to use the sofa bed in the king suite, once the bed is unfolded there is no room to get to the window side of the bed. You have to crawl over your partner to use the restroom. On a good note neighborhood is quiet and plenty of places to eat around the area. Oh and they charge you a parking fee in a non gated parking lot.
- 5/5
Hotel grounds and room were as advertised
- 5/5
Got a great deal for the booking and the staff were very helpful.
- 5/5
Great stay overnight for work, will be back!
- 4/5
Good
- 2/5
The room overall was pretty cute but i did see some dirt on the shower wall so i know that wasn’t cleaned properly, so who knows what else wasn’t cleaned right. I didn’t feel super safe at the hotel at night because i heard a noise that sounded like fireworks popping? (I’m hoping it was) didn’t ask the front desk since it was so late at night. And when i was checking out it looked like a man was going to fumigate the room right across from me so i was a little worried after that, i hope they don’t have bed bugs because i was so close to the other room. Other than that front desk seemed really nice, parking does not come with the hotel and you do have to pay extra for that which really lame, the hallway going to the room kind of smelled as well as the water faucet in the restroom. The elevator also seemed like in a very interesting place, you have to walk down the hallway just to use it when it’s usually near the front desk just different from what I’m used to. I wouldn’t go back to the hotel, too expensive to have to pay for parking and to have a dirty room, and to not feel safe definitely would go somewhere else.
- 5/5
Cleanliness.
- 3/5
Breakfast was until 0930, but many items including coffee were out and not repenished at 0910. Bathroom door squeaks so loudly that it wakes sleeping person at night. Only one towel rack, noplace to handg towel at sink or wet bath towels to use again. Towels were not replaced . toilet tissue holder points downward and tissue falls on floor. Room is attractive, bed is comfortable. What breakfast was there was good.
- 5/5
Clean. Good service. Full kitchen. Nice beds. Great shower products. Excellent location. Good breakfast.
- 5/5
I stayed to study for an exam near by and it was perfect. Desk area ample and quiet
- 4/5
It was good except for the kitchen which had a 2 burner stove but no oven. It also had no skillet which complicated my cooking plans.
- 5/5
B
- 5/5
Nice staff
- 5/5
Very nice! Reasonable price! Clean and comfortable rooms.
- 5/5
Came into town for a concert for one night. It was clean, away from the hustle and bustle of city traffic, but close to food and shopping. Check in was quick and easy. Price was perfect.
- 5/5
Great location, very new and clean. Just wish they had a jacuzzi.
- 4/5
My TWO comments: 1. PLEASE fix the printer. It’s NEVER been operational and the only way to print is to send an email to the front desk. Really? You can’t get an IT person to fix this issue in a year!!??? 2. This place was obviously built by and for people who are 6’ or taller. The vertically challenged like me (5’ 0”) cannot reach the plates, glassware … and the microwave! (The microwave is ABOVE my head!! Terrified I’ll tip something hot on me!) Have had to call the front desk to get plates, etc. down for my stay. (I asked to stay in an accessible room last time … and it has all the plates, etc. in a “pantry” type cabinet, which is much better for those of us who are short.) 3. Love the new shower design … but wish there was a door on the back end of the shower to keep the heat/warmth in. Front desk personnel are fantastic!!
- 5/5
Quiet. Nice 20 minute ride to the city. Lot of food options nearby. Would stay here again the next time I go to austin.
- 3/5
It was a nice hotel but they did not disclose that you had to pay for parking which the La Quinta next door you do not so beware of the fees they add on to the booking
- 5/5
The only thing that I noticed was the room smelled funky like it was stale. Other than that, it was all wonderful! The bed was fantastic and the shower was amazing! The room was clean and I really loved the kitchen was fully stocked with a really big fridge that was a pleasant surprise.
- 5/5
Being part of Marriott you have an expectation and it was met. We will stay at this location again.
- 5/5
Staff is very nice and helpful. Made you feel at home.
- 4/5
Hidden charge for parking(they don't tell you up front). You get card to put on top of dashboard. Card tells you the daily charge, agent never mentioned charge, just said put in front dashboard. Breakfast not good. Use alternate breakfast options if you stay here. Just drink the Orange/Apple or Cranberry juice then go somewhere to get breakfast.