Super 8 by Wyndham Austin North/University Area
About Super 8 by Wyndham Austin North/University Area
This Austin hotel is less than 15 minutes' drive from University of Texas and the 6th Street entertainment district. It offers a grab and go breakfast and an outdoor swimming pool. The Super 8 by Wyndham Austin North/University Area features a business center and fitness center. Guests can also take advantage of guestrooms with free Wi-Fi, fridges and microwaves. The State Capitol, Dell and IBM are all within 20 minutes' drive of the Super 8 by Wyndham Austin North/University Area. Shopping and restaurants in downtown Austin are also nearby.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Café / coffee shop
- Business center
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Luggage storage
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Family friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
The hotel reviews are mixed, with guests expressing both satisfaction and dissatisfaction. While some guests appreciated the cleanliness, comfortable beds, and friendly staff, others complained about issues such as musty odors, road noise, and lack of amenities like tap-to-pay and lamps next to the bed.
- Cleanliness
- Comfortable beds
- Musty odors
- Road noise
- 4/5
Very good
- 4.5/5
Superb
- 2.5/5
Passable
- 2/5
The place was clean and it was well staffed with no wait 1. The attitude at the counter was always jaded. 2. I requested a room one ground floor due to mobility issues, and got a room on the 4th floor with a door that required you heave into it to open or close it. 3. That door was poorly repaired after having been obviously forced. 4. It rained while we were there and there was a leak at the entrance of our room. 5. We informed the front desk and they merely told us they would inform maintenance about it. 6. The maintenance guy barged in unannounced to find by then the ceiling with obvious previous repair had dried up. 7. The exterior doors either did not close or had no handle to open them when the key card worked. 8. The breakfast was all carbs, the yogurt was hidden and the juice dispenser was improperly connected to water so dispensed juice concentrate.
- 5/5
Exceptional
- 5/5
Exceptional
- 5/5
Good clean environment
- 4/5
Upgrade room space.. Noise of heavy doors made it hard to rest.
- 4.5/5
Superb
- 5/5
Exceptional
- 5/5
I didn’t had a bad experience at all. Staff was super friendly. Breakfast was decent (waffle maker, cereal, toast, juice). I had no issue with my room.
- 0.5/5
Nothing we had to get a refund they would not let me have my esa animal Nothing we had to get a refund they would not let me have my esa animal
- 0.5/5
How short the stay was. And how quickly we could leave. Was there anything to like? Disatisfying and disappointing stay.
- 5/5
Exceptional
- 3/5
Location Room smelled.
- 5/5
Exceptional
- 3/5
Location Room smelled.
- 3/5
Pleasant
- 5/5
Area Food
- 5/5
Area Food
- 2.5/5
Passable
- 2/5
Disappointing
- 1.5/5
Poor
- 5/5
Employees Needs more variety of food fruits veggies.
- 4/5
Very good
- 2.5/5
Passable
- 0.5/5
Nasty
- 3.5/5
The staff were very friendly and accommodating.
- 3.5/5
The staff were very friendly and accommodating.
- 2/5
Pretty gross. Overall, not somewhere I would ever stay again. I can’t even go into list every single thing that was wrong with it. Just everything is disgusting.
- 5/5
Exceptional
- 1/5
That it made me question my life choices if i ever wanted to stay in a “cheap” hotel again. Super 8 breakfast was den of hungry ghosts.
- 3/5
Great service
- 0.5/5
Nothing The rooms the smell of marijuana in the halls the uncomfortable beds the stained covers the curtains stained the cart wasn’t up to par to carry clothes on not many towels
- 4/5
Clean. Courteous staff That they text me at 8am asking when i was going to check out.
- 4/5
Clean. Courteous staff That they text me at 8am asking when i was going to check out.
- 0.5/5
Nothing The rooms the smell of marijuana in the halls the uncomfortable beds the stained covers the curtains stained the cart wasn’t up to par to carry clothes on not many towels
- 3.5/5
Good
- 5/5
Exceptional
- 5/5
Exceptional
- 4/5
Location and staff A bit non updated
- 4/5
A bit non updated
- 4.5/5
Superb
- 1.5/5
Poor
- 5/5
Exceptional
- 2.5/5
There was a dead roach in the room
- 2.5/5
Proximity to my job was good There was a dead roach in the room
- 5/5
Exceptional
- 3.5/5
staff and room service especially bed wasnt super comfortable hot tub was broken
- 3.5/5
staff and room service especially bed wasnt super comfortable hot tub was broken
- 0.5/5
Bad
- 4.5/5
Location is not the best for me . They strongly apply they are not responsible for stolen or damaged property. :( that’s very scary. Should hire a security guard if that’s the case .
- 4.5/5
They keep up with the rooms Location is not the best for me . They strongly apply they are not responsible for stolen or damaged property. :( that’s very scary. Should hire a security guard if that’s the case .
- 2/5
Staff are good. Air conditioning is good. Room is too old, bathroom door is damaged, toilet seat is discolored some part is white some part you can see the wood inside, electric socket is broken, pillow is small, blanket is so thin and old. Breakfast is poor, only waffer and cereal. Breakfast area is small not enough seats.
- 4/5
Nice and clean Couldn’t take breakfast to room, towels broke my face out really bad..
- 0.5/5
Do not book if you need a microwave and or coffee maker in your room. Those are listed, yet not provided in room. there is a single microwave downstairs. There was no resolution offered by the hotel, Booking or Wyndham.
- 4/5
Good value. Liked that it had a microwave and mini-fridge. The hair dryer cord was hanging in front of the bathroom light switch. The beds seemed to be made up wrong. The blanker should have been on TOP of the top sheet, not under it.
- 5/5
Everything
- 5/5
Workers are great makes sure u have clean towels Leaving ?
- 3/5
Location Cart for belongings Check in was difficult attendant didn’t have a very nice or professional attitude But the attendant that did my check out was very nice & understanding
- 5/5
Great hotel, very clean and comfortable. Would recommend.
- 5/5
There wasn't anything I didn't like
- 5/5
The vendi machine are empty or out of service
- 0.5/5
Nothing, place is a scam they take 50 for deposit then find anything wrong to keep the cash Nothing
- 1/5
Breakfast was waffles and cereal. I paid for queen size beds and got full size lumpy beds
- 4/5
The price was very reasonable for Austin The rooms could have been cleaner n nicer cleaner linens, I think the maids could spend more time cleaning the rooms such as the floors ur feet r black if u walk barefoot on them that's not cool n the bathrooms could b disinfected better
- 5/5
Excelente
- 4/5
An excellent breakfast and secure parking. Good value for money. Nothing to dislike
- 4/5
Room was nice
- 4/5
Room was nice
- 3/5
Both elevators broke down while I was there. The food was limited. It took like going through 4 rooms to find one that was good. 3 of them either had a TV that did not work, or the fridge did not work. The luggage cart was all bent up and barely rolled. Breakfast food was limited.
- 3/5
Both elevators broke down while I was there. The food was limited. It took like going through 4 rooms to find one that was good. 3 of them either had a TV that did not work, or the fridge did not work. The luggage cart was all bent up and barely rolled. Breakfast food was limited.
- 5/5
Friendly staff, nice rooms and good breakfast
- 5/5
Friendly staff, nice rooms and good breakfast
- 2/5
Rooms have very uncomfortable beds. Very disappointing. Certain t.v's don't work and staff knows the brand??? Smell of weed/ pot very bad. Especially when u open your hotel door..
- 2/5
Rooms have very uncomfortable beds. Very disappointing. Certain t.v's don't work and staff knows the brand??? Smell of weed/ pot very bad. Especially when u open your hotel door..
- 5/5
AC was cold but they ran out of waffle batter the second day I was there
- 5/5
AC was cold but they ran out of waffle batter the second day I was there
- 3/5
I stay here occasionally with friends and never had a problem with it until this time . I came by after work to collect my deposit and they said they kept it for "smoking in room". My friend can be seen multiple times on camera going outside to smoke and knows better than that, as for myself I don't smoke. So I basically got jacked by these guys for my deposit.
- 3/5
I stay here occasionally with friends and never had a problem with it until this time . I came by after work to collect my deposit and they said they kept it for "smoking in room". My friend can be seen multiple times on camera going outside to smoke and knows better than that, as for myself I don't smoke. So I basically got jacked by these guys for my deposit.
- 2/5
The property is old , the bedding was scratchy and not comfortable at all and the bed was like a rock , what improvements they have made are cheap and not done well.
- 2/5
The property is old , the bedding was scratchy and not comfortable at all and the bed was like a rock , what improvements they have made are cheap and not done well.
- 5/5
We were in Austin for Formula One. The hotel was perfect for us. Nice breakfast clean and comfortable room.
- 5/5
We were in Austin for Formula One. The hotel was perfect for us. Nice breakfast clean and comfortable room.
- 1/5
Sadly this place is full of roaches. We had to end our stay early and they would only refund us a portion. The cable didn’t work half of the time. Not familiar with the area but there are tons of homeless and druggies.
- 1/5
Sadly this place is full of roaches. We had to end our stay early and they would only refund us a portion. The cable didn’t work half of the time. Not familiar with the area but there are tons of homeless and druggies.
- 3/5
Was kind of sketchy? Too many people there looked like they was doing bad stuff. Couple of arguments that was there took a picture of the big hole that was in the bathroom wall. The best thing I like. Was the shower. Bed was kind of comfortable. Deleted picture already
- 3/5
Was kind of sketchy? Too many people there looked like they was doing bad stuff. Couple of arguments that was there took a picture of the big hole that was in the bathroom wall. The best thing I like. Was the shower. Bed was kind of comfortable. Deleted picture already
- 3/5
Housekeeping didn’t clean the rooms even after calling them multiple times
- 3/5
Housekeeping didn’t clean the rooms even after calling them multiple times
- 1/5
For a nonsmoking room, it smelled so bad like a smoker. We had no comforter. The bed felt like we were in a waterbed, slightest movement almost put you in the floor. The air conditioner made loud horrible sounds all night, and the towels were as thin as paper ones. The size of the TV was a joke, channels didn’t match stations. Big disappointment!
- 1/5
For a nonsmoking room, it smelled so bad like a smoker. We had no comforter. The bed felt like we were in a waterbed, slightest movement almost put you in the floor. The air conditioner made loud horrible sounds all night, and the towels were as thin as paper ones. The size of the TV was a joke, channels didn’t match stations. Big disappointment!
- 3/5
Was some what disappointed , wasn’t able to
- 3/5
Was some what disappointed , wasn’t able to
- 3/5
The elevators were very slow and took minutes to get to my floor. Our door looks like it was broken into in the past. It had chipped wood and it was a little deformed. The shower made a screeching noise constantly.
- 3/5
The elevators were very slow and took minutes to get to my floor. Our door looks like it was broken into in the past. It had chipped wood and it was a little deformed. The shower made a screeching noise constantly.
- 1/5
Bed sheets had make up stains , food stains (ketchup like they didn't change bedsheets at all), elevator made terrible noises I was afraid it will stop working, bad smell in the room (weed), don't let me start with the AC!!! Door to our room was jammed!!! Hard to lock. Would not ever stay with super 8 again or any other super 8. Price was too expensive for a bad hotel too! For a 1 night!!!
- 1/5
Bed sheets had make up stains , food stains (ketchup like they didn't change bedsheets at all), elevator made terrible noises I was afraid it will stop working, bad smell in the room (weed), don't let me start with the AC!!! Door to our room was jammed!!! Hard to lock. Would not ever stay with super 8 again or any other super 8. Price was too expensive for a bad hotel too! For a 1 night!!!
- 1/5
We asked for refund but we’re denied.
- 1/5
We asked for refund but we’re denied.
- 5/5
Great staff, enjoyed the first floor for once. Everything was well kept and clean.
- 5/5
Great staff, enjoyed the first floor for once. Everything was well kept and clean.
- 5/5
Great
- 5/5
Great
- 1/5
Front door didnt lock, when it rains water enters the room, front desk will hand you towels to address the matter.
- 1/5
Front door didnt lock, when it rains water enters the room, front desk will hand you towels to address the matter.
- 3/5
- 3/5
- 3/5
Ok
- 3/5
Ok
- 1/5
Horrible don’t go
- 1/5
Horrible don’t go
- 4/5
Bueno el lugar y cómodo
- 4/5
Bueno el lugar y cómodo
- 2/5
The drywall needed to be fixed in the bathroom as you could see that the shower curtain was about to fall off again.
- 2/5
The drywall needed to be fixed in the bathroom as you could see that the shower curtain was about to fall off again.
- 5/5
Nice stay
- 5/5
Nice stay
- 5/5
For the price this was nice, clean great place
- 5/5
For the price this was nice, clean great place
- 4/5
The girl at the front desk was great
- 4/5
The girl at the front desk was great
- 1/5
Horrible staff
- 1/5
Horrible staff
- 1/5
Will not stay here again. Beds were hard and had no comforter just a thin sheet and rough blanket, no hot water, noisy, breakfast was sparse. No fruit, muffins , etc that I’ve had at continental breakfast in any other hotel I’ve stayed in. No do not disturb sign for door. The super 8 in Brenham we stayed in was great but not this one.
- 1/5
Will not stay here again. Beds were hard and had no comforter just a thin sheet and rough blanket, no hot water, noisy, breakfast was sparse. No fruit, muffins , etc that I’ve had at continental breakfast in any other hotel I’ve stayed in. No do not disturb sign for door. The super 8 in Brenham we stayed in was great but not this one.
- 5/5
Great as always
- 5/5
Great as always
- 5/5
The staff was super nice and helpful and we had a great stay! The breakfast was good as well, simple but good.
- 5/5
The staff was super nice and helpful and we had a great stay! The breakfast was good as well, simple but good.
- 1/5
The room was dirty, it was very expensive, and it smelled bad
- 1/5
The room was dirty, it was very expensive, and it smelled bad
- 5/5
Was a very pleasant stay. Beds were very comfortable. Slept very comfortable.
- 5/5
Was a very pleasant stay. Beds were very comfortable. Slept very comfortable.
- 2/5
verylite for breakfast juice machin broken just banana walfe little cereal
- 2/5
verylite for breakfast juice machin broken just banana walfe little cereal
- 1/5
Na
- 1/5
Na
- 3/5
Road noise is bad continously through out the night.
- 3/5
Road noise is bad continously through out the night.
- 1/5
Worst cardboard mattress I’ve ever slept on, even after asking for a different room they still denied me and intentionally put my room closer to i-35 where you can hear every single car pass by.
- 1/5
Worst cardboard mattress I’ve ever slept on, even after asking for a different room they still denied me and intentionally put my room closer to i-35 where you can hear every single car pass by.
- 2/5
4roaches
- 2/5
4roaches
- 1/5
It smelled so strong of cleaning chemicals all night i woke up with a sore throat this morning
- 1/5
It smelled so strong of cleaning chemicals all night i woke up with a sore throat this morning
- 5/5
Excellent service
- 5/5
Excellent service
- 1/5
Roaches in room. Also elevator dropped about 3 foot slammed brake on back still hurts from being jared. people were stuck in elevator after told them it dropped they had no room keys had be walked to room open door could not leave together cause no key just a horrible place
- 1/5
Roaches in room. Also elevator dropped about 3 foot slammed brake on back still hurts from being jared. people were stuck in elevator after told them it dropped they had no room keys had be walked to room open door could not leave together cause no key just a horrible place
- 1/5
How could you say if that happens to you? Is the first time that this happen to me in ny whole life.
- 1/5
How could you say if that happens to you? Is the first time that this happen to me in ny whole life.
- 5/5
good
- 5/5
good
- 1/5
If you left you could not come back in between 12 am and 7am. The room needed work the doors was broken in the suite . the bedding was torn and stained. On all the beds. The motel rooms and building is very hot. Everything was unplugged and the roomsmelled dirty and moldy.
- 1/5
If you left you could not come back in between 12 am and 7am. The room needed work the doors was broken in the suite . the bedding was torn and stained. On all the beds. The motel rooms and building is very hot. Everything was unplugged and the roomsmelled dirty and moldy.
- 1/5
Worse the air on unit would have fallen out of the wall if it weren’t for a piece of broken up plasterboard holding it up. Light shades were dirty The floors sticky and dirty. Avoid at all costs. Only saving grace the staff are doing their best I guess in an appalling working environment.
- 1/5
Worse the air on unit would have fallen out of the wall if it weren’t for a piece of broken up plasterboard holding it up. Light shades were dirty The floors sticky and dirty. Avoid at all costs. Only saving grace the staff are doing their best I guess in an appalling working environment.
- 5/5
I love staying at this hotel. They have security unit at the desk you cannot get in without showing an ID and being looked at so if you're experiencing anything in your life where you need security or safety in your world, this is the place for you to be. The staff here is caring and loving and the waffles at breakfast are unreal!!! I love this hotel because of the way that I feel I am treated here. When I go to some very fancy hotels I'm often stared at crazy because I have a lot of tattoos and I'm a pretty boisterous person. Over here they embrace my qualms and encourage me to continue forward....thank God for super 8 Austin North....
- 5/5
I love staying at this hotel. They have security unit at the desk you cannot get in without showing an ID and being looked at so if you're experiencing anything in your life where you need security or safety in your world, this is the place for you to be. The staff here is caring and loving and the waffles at breakfast are unreal!!! I love this hotel because of the way that I feel I am treated here. When I go to some very fancy hotels I'm often stared at crazy because I have a lot of tattoos and I'm a pretty boisterous person. Over here they embrace my qualms and encourage me to continue forward....thank God for super 8 Austin North....
- 5/5
I loved the waffles, staff is always friendly and kind ...clean place....safe place. They lock doors at a certain time and you have to check in at that point to come in the bldg....so, areaay be questionable but it's actually very much a safe spot.
- 5/5
I loved the waffles, staff is always friendly and kind ...clean place....safe place. They lock doors at a certain time and you have to check in at that point to come in the bldg....so, areaay be questionable but it's actually very much a safe spot.
- 5/5
I loved the hotel. I love the waffles at breakfast and I love the staff friendly, accommodating, and kind. I love Susan at night because she is always available to help at night if anything is needed.
- 5/5
I loved the hotel. I love the waffles at breakfast and I love the staff friendly, accommodating, and kind. I love Susan at night because she is always available to help at night if anything is needed.
- 4/5
You get what you pay for! Overall, extremely kind & competent staff. The breakfast is nothing to write home about. Usual number of loud idiots (the majority of whom are present first thing in the morning in the lobby- all construction guys in bright shirts but fortunately they're gone by 730am). I had to switch rooms a few times but ultimately got one without issues...it's a cheap decent option IMO
- 4/5
You get what you pay for! Overall, extremely kind & competent staff. The breakfast is nothing to write home about. Usual number of loud idiots (the majority of whom are present first thing in the morning in the lobby- all construction guys in bright shirts but fortunately they're gone by 730am). I had to switch rooms a few times but ultimately got one without issues...it's a cheap decent option IMO
- 1/5
The room was not good. Bad Odour.
- 1/5
The room was not good. Bad Odour.
- 4/5
Majority of staff are very accommodating. Pool is diligently cleaned daily. One downside - the property is directly on a busy highway without much nearby.
- 4/5
Majority of staff are very accommodating. Pool is diligently cleaned daily. One downside - the property is directly on a busy highway without much nearby.
- 2/5
specifically, lights in the roo were inadequate and/or didn't work. Bed was made with blanket next to bottom sheet with top sheet on top of blanket.
- 2/5
specifically, lights in the roo were inadequate and/or didn't work. Bed was made with blanket next to bottom sheet with top sheet on top of blanket.
- 1/5
Very rude and things were broken and blamed on me so i didnt get my deposit back
- 1/5
Very rude and things were broken and blamed on me so i didnt get my deposit back
- 4/5
Checking in wasn’t great a first but afterwards they were kind and helpful. Room was amazing, we wasn’t expecting such a beautiful room and view. Parking wasn’t great, there wasn’t enough parking and everyone was parking crazy my car got hit. Breakfast could of been a little better but overall 8/10 would definitely come back.
- 4/5
Checking in wasn’t great a first but afterwards they were kind and helpful. Room was amazing, we wasn’t expecting such a beautiful room and view. Parking wasn’t great, there wasn’t enough parking and everyone was parking crazy my car got hit. Breakfast could of been a little better but overall 8/10 would definitely come back.
- 3/5
The room was not very clean and felt very dark. The AC wasn't working properly for a while so it felt very humid. There was a light bulb missing from a lamp. There was also a dirty napkin left on the floor from the previous people.
- 3/5
The room was not very clean and felt very dark. The AC wasn't working properly for a while so it felt very humid. There was a light bulb missing from a lamp. There was also a dirty napkin left on the floor from the previous people.
- 1/5
This was a terrifying nights of staying there there’s a army of bedbugs in the Roos I got all bit up by bedbugs here are the evidence Of it I Will never ever stay at that place again
- 1/5
This was a terrifying nights of staying there there’s a army of bedbugs in the Roos I got all bit up by bedbugs here are the evidence Of it I Will never ever stay at that place again
- 1/5
- 1/5
- 1/5
Horrible cleaness i went into my room first of all people were screaming next door the couch was covered in bugs and dirt with stains it smelt disgusting the shower had like mold and so did the sink
- 1/5
Horrible cleaness i went into my room first of all people were screaming next door the couch was covered in bugs and dirt with stains it smelt disgusting the shower had like mold and so did the sink
- 5/5
All good but not enough parking
- 5/5
All good but not enough parking
- 4/5
Clean
- 4/5
Clean
- 4/5
The stay came with free continental breakfast that began at six in the morning, which was decent.
- 4/5
The stay came with free continental breakfast that began at six in the morning, which was decent.
- 4/5
good
- 4/5
good
- 1/5
Noisy, didn’t feel safe, heater didn’t work, light bulbs out, roach invested, parking was terrible, didn’t feel like it was clean
- 1/5
Noisy, didn’t feel safe, heater didn’t work, light bulbs out, roach invested, parking was terrible, didn’t feel like it was clean
- 1/5
We arrived through a sketchy neighborhood and there was a car right outside the hotel that had been run into a telephone pole, a door was left open and no one appeared to be in it (think Grand Theft Auto in real life). The lady at the counter was so rude and that is being kind. She knew i was old and had trouble walking and she made everything as difficult as possible and we were put in a room that was about as far from the elevator as you could get. The room was absolutely subpar. The heat/air unit had a 6 inch burn spot on it (very scary). The bathtub had been patched. The toilet ran CONSTANTLY. The bed was made incorrectly with the bedspread under the flat sheet. We immediately had to remake both beds...a picture is worth a thousand words. I have pics but apparently there is no place to podt them.
- 1/5
We arrived through a sketchy neighborhood and there was a car right outside the hotel that had been run into a telephone pole, a door was left open and no one appeared to be in it (think Grand Theft Auto in real life). The lady at the counter was so rude and that is being kind. She knew i was old and had trouble walking and she made everything as difficult as possible and we were put in a room that was about as far from the elevator as you could get. The room was absolutely subpar. The heat/air unit had a 6 inch burn spot on it (very scary). The bathtub had been patched. The toilet ran CONSTANTLY. The bed was made incorrectly with the bedspread under the flat sheet. We immediately had to remake both beds...a picture is worth a thousand words. I have pics but apparently there is no place to podt them.
- 5/5
Our stay was excellent.
- 5/5
Our stay was excellent.
- 2/5
Continental breakfast had 4 cups of yogurt, dry ceral and waffle mix..plus dispenser w/juices and coffee. Very disappointing when told it would be a Continental Breakfast. Only 1 elevator was working. only bed, 2 hard chairs for table in room...no where else to sit Why charge $50 deposit? I did get it back, but I've never had a hotel charge a deposit! Also...bedding....the blanket was UNDER the sheet. No bedspread/coverlet. ?????? Bathtub was stained, had fingernail polish on it. Paint and grouting for bathtub was VERY SLOPPILY DONE!
- 2/5
Continental breakfast had 4 cups of yogurt, dry ceral and waffle mix..plus dispenser w/juices and coffee. Very disappointing when told it would be a Continental Breakfast. Only 1 elevator was working. only bed, 2 hard chairs for table in room...no where else to sit Why charge $50 deposit? I did get it back, but I've never had a hotel charge a deposit! Also...bedding....the blanket was UNDER the sheet. No bedspread/coverlet. ?????? Bathtub was stained, had fingernail polish on it. Paint and grouting for bathtub was VERY SLOPPILY DONE!
- 3/5
Was clean and comfortable room, very good size fridge though the freezer box in it was so iced up you couldn't shut it making it useless, never tested TV but it was a good size, water was always hot, breakfast was a make your own waffles with very limited seating so it was impossible to do so we never bothered, didn't try the pool so can't comment, so noisy and hard to sleep at night if you're on the side of the interstate road, staff aren't massively friendly or hugely clear about things, ice machine never worked for our whole stay not that we had anything to carry the ice to our room in, our room was never cleaned or tidied and our towels were never replaced until we left, $50 deposit demanded upon check-in even though the room was prepaid in full I didn't know this was needed till I checked in and had to wait for someone to inspect the room before we could have that deposit back when we checked out, make sure you have the correct zip code when locating the building as there are 4 Super 8s in the Austin area
- 3/5
Was clean and comfortable room, very good size fridge though the freezer box in it was so iced up you couldn't shut it making it useless, never tested TV but it was a good size, water was always hot, breakfast was a make your own waffles with very limited seating so it was impossible to do so we never bothered, didn't try the pool so can't comment, so noisy and hard to sleep at night if you're on the side of the interstate road, staff aren't massively friendly or hugely clear about things, ice machine never worked for our whole stay not that we had anything to carry the ice to our room in, our room was never cleaned or tidied and our towels were never replaced until we left, $50 deposit demanded upon check-in even though the room was prepaid in full I didn't know this was needed till I checked in and had to wait for someone to inspect the room before we could have that deposit back when we checked out, make sure you have the correct zip code when locating the building as there are 4 Super 8s in the Austin area
- 4/5
But my biggest complain are the beds, the beds on my room were the most uncomfortable beds I've ever experienced in my life, you can feel the metal springs with your fingertips, squeaking every time you turn on it, my back is still sore, these beds are an absolute nightmare.
- 4/5
But my biggest complain are the beds, the beds on my room were the most uncomfortable beds I've ever experienced in my life, you can feel the metal springs with your fingertips, squeaking every time you turn on it, my back is still sore, these beds are an absolute nightmare.
- 5/5
The staff was very friendly and helped me right away on everything.
- 5/5
The staff was very friendly and helped me right away on everything.
- 1/5
Room smelled really bad. Door was broken.
- 1/5
Room smelled really bad. Door was broken.
- 1/5
brought home bed bugs from the hotel
- 1/5
brought home bed bugs from the hotel
- 3/5
On returning back on the first day only one bed had been made up which was really odd. If more attention was made to the up keep of the rooms I would have scored it higher but it just gave the appearance of that they couldn't careless about the maintenance side of it. Every evening the hotel car park was filled up with small trucks and many handymen returning from their assignments. They hung out in the car park in small groups and in the public areas and I wasn't sure if it was safe or not. In the morning not only was the car park emptied again but breakfast was meagre pickings. Location was ok as a base to be in and out of the city but if you are new to the area the road system takes a bit of getting used to.
- 3/5
On returning back on the first day only one bed had been made up which was really odd. If more attention was made to the up keep of the rooms I would have scored it higher but it just gave the appearance of that they couldn't careless about the maintenance side of it. Every evening the hotel car park was filled up with small trucks and many handymen returning from their assignments. They hung out in the car park in small groups and in the public areas and I wasn't sure if it was safe or not. In the morning not only was the car park emptied again but breakfast was meagre pickings. Location was ok as a base to be in and out of the city but if you are new to the area the road system takes a bit of getting used to.
- 4/5
No safety box in room
- 4/5
No safety box in room
- 3/5
Came down for a funeral, when I first arrived I noticed a busted window in one of the rooms on the second floor. Didn’t feel to comfortable about that. Once in the room, couldn’t locate the remote & was told by the night shift they couldn’t do anything about it & it wasn’t their problem. I paid close to 400 for 2 nights & I got to sit in a room looking at the walls. Needless to say, I won’t be stay at this hotel ever again.
- 3/5
Came down for a funeral, when I first arrived I noticed a busted window in one of the rooms on the second floor. Didn’t feel to comfortable about that. Once in the room, couldn’t locate the remote & was told by the night shift they couldn’t do anything about it & it wasn’t their problem. I paid close to 400 for 2 nights & I got to sit in a room looking at the walls. Needless to say, I won’t be stay at this hotel ever again.
- 1/5
Upon arriving to my room, my girlfriend and I were shocked, as there was chips all over the bed, the bed wasn't also made, and overall just a dirty room. We decided to go to the front desk where they were able to process a refund.
- 1/5
Upon arriving to my room, my girlfriend and I were shocked, as there was chips all over the bed, the bed wasn't also made, and overall just a dirty room. We decided to go to the front desk where they were able to process a refund.
- 1/5
Horrible hotel smells horrifying cockroaches all of in the bath tub. Very very bad experience shouldn’t be renting rooms in that condition and so expensive expected at least something decent for that price
- 1/5
Horrible hotel smells horrifying cockroaches all of in the bath tub. Very very bad experience shouldn’t be renting rooms in that condition and so expensive expected at least something decent for that price
- 2/5
I arrived and checked in. I did not know this hotel was extremely old looking for its price point. Room only had one small towel so i had to go down for others. There was a weird smell to it. Toilet was loose when sat on it. Mildew around toilet. There was a cigarette burn on my blanket. Bed was lumpy and pillow was hard. And found a used broken glass CRACK PIPE behand the window curtain.
- 2/5
I arrived and checked in. I did not know this hotel was extremely old looking for its price point. Room only had one small towel so i had to go down for others. There was a weird smell to it. Toilet was loose when sat on it. Mildew around toilet. There was a cigarette burn on my blanket. Bed was lumpy and pillow was hard. And found a used broken glass CRACK PIPE behand the window curtain.
- 5/5
Comfortable bed, good a/c!
- 5/5
Comfortable bed, good a/c!
- 1/5
in bad need for a renovation
- 1/5
in bad need for a renovation
- 2/5
Got the suite, and upon entering it had a smell of mold. Couldnt find any and just assumed it was because of being damp. Took a shower and, after walking barefoot across the floor in the room itself, almost had to take another shower because the floor had turned the bottoms of my feet black. Later, when i needed to use the mini fridge for leftovers, i opened it to find it full of food only god would know how old. It appears to be an extended stay location, which isnt bad, but it felt like the location was being over run by anyone with a small amount of money. When i went to check out, the desk person was arguing with a guest they had to kick out because of smelling like weed. If youre in a bind, its fine, ive been in worse hotels, but if money isnt a thing, then go to one closer to downtown, youd be better off.
- 2/5
Got the suite, and upon entering it had a smell of mold. Couldnt find any and just assumed it was because of being damp. Took a shower and, after walking barefoot across the floor in the room itself, almost had to take another shower because the floor had turned the bottoms of my feet black. Later, when i needed to use the mini fridge for leftovers, i opened it to find it full of food only god would know how old. It appears to be an extended stay location, which isnt bad, but it felt like the location was being over run by anyone with a small amount of money. When i went to check out, the desk person was arguing with a guest they had to kick out because of smelling like weed. If youre in a bind, its fine, ive been in worse hotels, but if money isnt a thing, then go to one closer to downtown, youd be better off.
- 1/5
First room smelled like pickles. Second room was nasty, mini-fridge was dirty, microwave was dirty and black on the inside, and there was a pair of dirty underwear left behind. No toilet paper, towels were paper thin, no wash cloths. Breakfast was disgusting and unsanitary.
- 1/5
First room smelled like pickles. Second room was nasty, mini-fridge was dirty, microwave was dirty and black on the inside, and there was a pair of dirty underwear left behind. No toilet paper, towels were paper thin, no wash cloths. Breakfast was disgusting and unsanitary.
- 4/5
There was no ice bucket in the hotel room. The door to the outside was hard to close. The breakfast buffet had next to no food available. However, the room was very clean and very quiet. I slept well and all night.
- 4/5
There was no ice bucket in the hotel room. The door to the outside was hard to close. The breakfast buffet had next to no food available. However, the room was very clean and very quiet. I slept well and all night.
- 1/5
Terrible, fuzzy blanket between the sheets. No chair or anything to sit on except the bed. TV going on and off. Could not leave upon checking out for 40 minutes ,because a car was parked behind my truck, driver wouldn't answer phone or door. Had to get person parked next to me to move his car so that I could get out. Will never forget or stay at this facility ever.
- 1/5
Terrible, fuzzy blanket between the sheets. No chair or anything to sit on except the bed. TV going on and off. Could not leave upon checking out for 40 minutes ,because a car was parked behind my truck, driver wouldn't answer phone or door. Had to get person parked next to me to move his car so that I could get out. Will never forget or stay at this facility ever.
- 3/5
Considering the price in the location of the room. We were not expecting it to be all that great but it was a little under the standards based on the pictures and the other reviews that we seen beforehand. It could use a good cleaning and update, overall you get what you pay for!
- 3/5
Considering the price in the location of the room. We were not expecting it to be all that great but it was a little under the standards based on the pictures and the other reviews that we seen beforehand. It could use a good cleaning and update, overall you get what you pay for!
- 1/5
The room was not somewhere we felt comfortable staying at
- 1/5
The room was not somewhere we felt comfortable staying at
- 2/5
The room did not have any wall coverings on the outlets. The fan in the restroom was broken and would not turn off. Had to close the door just to try and block some of the noise out. The main complaint... roaches everywhere!!!! This is by far the worst hotel I've ever been to
- 2/5
The room did not have any wall coverings on the outlets. The fan in the restroom was broken and would not turn off. Had to close the door just to try and block some of the noise out. The main complaint... roaches everywhere!!!! This is by far the worst hotel I've ever been to
- 2/5
As soon as we checked in, there were no room cards so we had to always have one person in room as to not lock ourselves out. The TVs in the room do not work. There are roaches everywhere. This room had pocket doors that wouldnt open or close, they were stuck. There was no toilet paper in the room. When we went down for breakfast the next morning, they ran out of coffee. I tried asking the front desk lady if the coffee could get refilled, her response was " I dont know, do i look like i work that side of the hotel" just terrible experience.
- 2/5
As soon as we checked in, there were no room cards so we had to always have one person in room as to not lock ourselves out. The TVs in the room do not work. There are roaches everywhere. This room had pocket doors that wouldnt open or close, they were stuck. There was no toilet paper in the room. When we went down for breakfast the next morning, they ran out of coffee. I tried asking the front desk lady if the coffee could get refilled, her response was " I dont know, do i look like i work that side of the hotel" just terrible experience.
- 2/5
This was not a great experience. There was roaches and holes in the doors. When we pulled up there was people that had windows open throughout the building.
- 2/5
This was not a great experience. There was roaches and holes in the doors. When we pulled up there was people that had windows open throughout the building.
- 3/5
………
- 3/5
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- 1/5
The room spelled. The bathroom was terrifying. Overall one of our worse hotel stays
- 1/5
The room spelled. The bathroom was terrifying. Overall one of our worse hotel stays
- 1/5
Roaches
- 1/5
Roaches
- 5/5
Safe. Easily accessable parking lot. Close to everything we needed.
- 5/5
Safe. Easily accessable parking lot. Close to everything we needed.
- 4/5
No frills
- 4/5
No frills
- 1/5
First night first room was so noisy and nasty (roaches in bed) that we moved to the 2nd room on the 2nd night. No water coming out of that shower and also very noisy. 3rd night 3rd room was better but a very loud air-conditioner. Never again. Every dollar is too much for a place like this.
- 1/5
First night first room was so noisy and nasty (roaches in bed) that we moved to the 2nd room on the 2nd night. No water coming out of that shower and also very noisy. 3rd night 3rd room was better but a very loud air-conditioner. Never again. Every dollar is too much for a place like this.
- 2/5
Our room had MULTIPLE things wrong with it- lets start with the pictures falling off the wall, the headboards falling on the bed. Screws from headboard just sticking out of the wall, multiple holes and cracks- even half the front of building was missing and covered up with plywood. Moved to another room and the smoke detector wasnmissingwires just hanging out, multiple attempts to putty the shower curtain rod up and it was just hanging on its last leg, our handles to the dresser were put on INSIDE OUT...I could keep going but i wouldn't recommend this place to anyone. It smelled, my gosh it smelled. Like weed, mildew and cleaner... nauseating. It is also right next to an interstate ramp. LOUD isnt the word. I felt like we were on the dang COTA track with so many cars speeding all night. We had to run the air super low just to help drown out the noise- and buy earplugs. We thought there would be more breakfast choices, but by 730, it was waffles or cereal. Its like they just went to the grocery store everyday to buy 4 cups of yogurt and 1 gallon of milk. The waffles were good, but I expected more. Terrible location. Lots of homeless and drug users around. Shady at night. Neighborhood behind jotel is not anywhere you want to make a wrong turn. The staff were nice and did switch us to another room, but this place is a DUMP.
- 2/5
Our room had MULTIPLE things wrong with it- lets start with the pictures falling off the wall, the headboards falling on the bed. Screws from headboard just sticking out of the wall, multiple holes and cracks- even half the front of building was missing and covered up with plywood. Moved to another room and the smoke detector wasnmissingwires just hanging out, multiple attempts to putty the shower curtain rod up and it was just hanging on its last leg, our handles to the dresser were put on INSIDE OUT...I could keep going but i wouldn't recommend this place to anyone. It smelled, my gosh it smelled. Like weed, mildew and cleaner... nauseating. It is also right next to an interstate ramp. LOUD isnt the word. I felt like we were on the dang COTA track with so many cars speeding all night. We had to run the air super low just to help drown out the noise- and buy earplugs. We thought there would be more breakfast choices, but by 730, it was waffles or cereal. Its like they just went to the grocery store everyday to buy 4 cups of yogurt and 1 gallon of milk. The waffles were good, but I expected more. Terrible location. Lots of homeless and drug users around. Shady at night. Neighborhood behind jotel is not anywhere you want to make a wrong turn. The staff were nice and did switch us to another room, but this place is a DUMP.
- 2/5
Good note showers were hot and Wi-Fi worked well
- 2/5
There was a lot of construction equipment surrounding the property, and it seemed like there may have been Worrell being done on the property itself, but it seemed dirty and messy. More importantly, we checked into our room, went in and sat down and then another party used a key to walk into our room. They were just sent there by the front desk. That's bad. After they left and let the desk know, they canceled our keys to the room. We weren't notified until we went to complain. Did not feel secure after that
- 1/5
There were roaches in the room. I took pictures and brought them to the hotel staff's attention. Their only solution was to move me to another room. I assumed if one room was infested the other rooms were as well. No refund could be offered because I booked through a third party.
- 3/5
Our stay was great except for the roaches that kept coming out of the restroom
- 2/5
There was supposed to be a coffee maker in my room... nope, and only INSTANT coffee was available during the breakfast hours. The microwave was unplugged on top of the fridge with no way for it to reach the outlet so that was totally unusable. Hair dryer in my room was broken and it took two days to get a new one. Clientele was shady and there were actually cops and a crime scene van investigating a car in the parking lot! I would recommend avoiding.
- 4/5
It was an okay hotel, you get what you paid for basically, but I will say I had to ask for our shower to be cleaned cause it was dirty and the couch on our room was completely torn,
- 2/5
The carpet was disgusting. The furniture was outdated and raggedy. A drawer was missing from the dresser. The bathroom was surprisingly clean. Shower curtain needed to be changed. The clock didnt work. 2nd room had bugs, and was missing the bed spreads.
- 2/5
The room smelled bad and the carpet was old and coming up in some places
- 1/5
It’s in the ghetto. Creepy area. I got scared when I arrived there. I not even checked in. I left. I saw a guy on the back of the parking lot doing drugs.
- 1/5
This place needs to be audited do too roaches and some sort of white stuff sprinkled along the edges of the walls, I’m guessing is for the roaches or other critters, this stuff did not look safe at all and we had our kids. PLEASE AUDIT THIS PLACE!
- 1/5
If you need a bed, suck it up and stay there. If not, do not consider it
- 3/5
Friendly staff overall. Dirty carpet and falling apart bathroom. Smells all on our floor and the room smells like old and wet dog. Really didn't have much of a choice since I was already charged for the room. Not staying near this place ever again.
- 1/5
The toilet was clogged up so not working properly and when checking out i asked a question and the morning front desk lady would not let me speak always talking over me and giving me an aditude. I will never stay here again.