Residence Inn by Marriott Austin Downtown/Convention Center
About Residence Inn by Marriott Austin Downtown/Convention Center
Located in Austin, a 12-minute walk from Shoal Beach, Residence Inn Austin Downtown / Convention Center provides accommodations with a fitness center, private parking, a shared lounge and a restaurant. This 3-star hotel offers a 24-hour front desk, an ATM and free WiFi. The property is a 2-minute walk from Austin Convention Center, and within 0.4 miles of the city center. All guest rooms at the hotel come with air conditioning, a seating area, a flat-screen TV with cable channels, a safety deposit box and a private bathroom with free toiletries and a hairdryer. All rooms come with a coffee machine, while selected rooms here will provide you with a kitchen with a fridge, a dishwasher and a microwave. All rooms feature a desk. Buffet and continental breakfast options are available at Residence Inn Austin Downtown / Convention Center. Popular points of interest near the accommodation include Capitol Building, Frank Erwin Center – University of Texas and O Henry Museum. Austin-Bergstrom International Airport is 5.6 miles away.
Amenities
- On-site parking
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Valet parking
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Pet friendly
- Wheelchair accessible
- Public transit access
- Smoke-free property
- Air conditioning
Reviews
The hotel is generally well-liked for its location, cleanliness, and friendly staff. However, the high cost of parking and issues with hot water availability are frequent complaints.
- Convenient location
- Friendly and helpful staff
- Expensive parking
- Hot water issues
- 4/5
Decent hotel with recent updates. Free breakfast was good with lots of options. Pool area was dated and there was a strong fragrance everywhere. Staff was very helpful!
- 5/5
Exceptional
- 5/5
We would definitely stay again. Excellent free breakfast. Friendly service at front desk and valet. Reasonably priced for a prime location. The only problem we experienced was wet sheets in the extra bedding package, but it was addressed in a satisfactory manner.
- 5/5
Breakfast was amazing and included
- 5/5
Exceptional
- 5/5
Clean and was close to everything
- 5/5
Clean and was close to everything
- 5/5
The downtown location was excellent for us as tourists. Fortunately we did not have a car because parking is very expensive at downtown hotels. The property is well laid out and comfortable.
- 3/5
They put a hold for the full amount on 2 credit cards and didn't release it for over a week.
- 5/5
Toda la propiedad en si esta bien pero el detalle que los desayunos estan feos y muy caro
- 3/5
The mandatory $65 per night valet parking was not a welcome surprise.
- 4/5
Breakfast was good, the parking lot is the only issue, only with valet parking is available for an extra fee
- 5/5
I can't say enough good things about this place. I don't normally leave or write reviews but everything from check in to check out was like a well oiled machine. The staff was over accommodating, the room was spotless, the pool was great for my kids, the breakfast was amazing the price was on point and the location was perfect.
- 5/5
I can't say enough good things about this place. I don't normally leave or write reviews but everything from check in to check out was like a well oiled machine. The staff was over accommodating, the room was spotless, the pool was great for my kids, the breakfast was amazing the price was on point and the location was perfect.
- 5/5
We had a great experience!!
- 5/5
Kitchen looks good even I did not use it. Next time I will carry some things to cook. Sofa bed is ok, not too bad. Staff are helpful. I asked some pillows, then sent to room not take too long time.
- 5/5
Exceptional
- 4/5
Rooms were clean. Breakfast fresh and clean restaurant. Central location. Good rate.
- 5/5
From check-in to check out, everything was excellent! N/A
- 5/5
From check-in to check out, everything was excellent! N/A
- 5/5
Gracious staff.
- 5/5
Staff was great
- 5/5
Exceptional
- 1/5
1. I reserved a suite on a high floor and was put in a studio on the second floor because of my late arrival and all the suites were booked. I booked the suite 3 weeks in advance. 2. The room was in in poor condition, room 203. The couch was torn and very worn to the point that you can't sit on it without leaning towards the center. The coffee supplies were depleted prior to our arrival and not restocked. The wall paper was peeling off the bathroom wall. 3. The cleanliness of the room was only fair. 4. This hotel has a rodent problem, all night for both nights of our stay, we could hear chewing in the kitchen area. When I told them I was told simply "thank you for letting us know..." 5. Valet is VERY slow. At check out it took over 45 minutes for them to bring my vehicle. In their defense they were busy with checkouts. 6.The restaurant closes at 9:45pm, not 10pm and if you order food at 9pm you will be notified that the kitchen closes and you might not get everything that you order. Overall this was the worst $600.00 I've ever spent in a Marriott branded hotel. This was more like a fancy Motel 6 with a bad attitude.
- 5/5
Great location to do downtown shopping and hang out Great location and employees make u feel home
- 5/5
Great location to do downtown shopping and hang out Great location and employees make u feel home
- 5/5
The breakfast was amazing fresh! The staff was very attentive and friendly Giselle personally made my birthday stay feel very welcoming !!
- 1/5
Do not stay here. You will not be happy with the beds, amenities, and the staff.
- 3/5
Parking and check in was very easy and friendly staff. The room was nice. The bed was not the most comfortable. I'm a late sleeper and house keeping knocking on the door at 7:50am was not very pleasant, they also just tried to walk in again at 9:30 luckily I had the door latched. The morning was kind of ruined for me.
- 5/5
everything was great even the valet service
- 5/5
Excellent room and breakfast had great options, we enjoyed our stay
- 5/5
Everything from the location to the staff to the accommodation was great! We were able to walk or Uber all around town. I thought that the breakfast was excellent…everything was delicious and so fresh. The staff was very professional and pleasant. We did not use the pool or laundry facilities so have no comment there.
- 5/5
Nicely appointed room and breakfast buffet was wonderful.
- 5/5
Great customer service!!
- 4.5/5
Clea
- 5/5
Nice room, excellent staff, great breakfast
- 5/5
The staff was super friendly and very helpful.The view from my room on the 7th floor was nice.They had everything you could think of for breakfast.The bar was awesome with cold beer and mixed drinks and flat screen tv’s to watch your favorite sports.You don’t have to go anywhere.You can also eat dinner at the bar.
- 5/5
Everything was perfect, beyond expectations. Staff specifically Lady Fair, she is helping and very friendly.
- 5/5
Exceptional
- 4/5
Always a good choice in Hotels in downtown Austin. It’s well run and the staff is great.We have stayed here on the regular.
- 4/5
Always a good choice in Hotels in downtown Austin. It’s well run and the staff is great.We have stayed here on the regular.
- 5/5
However, it would be good to have hand-held shower head instead of fixed shower head
- 4.5/5
Breakfast and location both very good. Nothing.
- 5/5
Ladyfair at the front desk was incredibly friendly and a pleasure to talk to.
- 5/5
Quality hotel for the price.
- 5/5
Excellent stay
- 5/5
Excellent stay
- 5/5
Great place to stay in downtown Austin
- 5/5
The room was great. Clean, spacious and comfortable. The included breakfast had waffles, eggs, bacon, sausage, fruit, yogurt, juices, bagels, toast and potatoes.
- 5/5
Breakfast was great as was stay.
- 5/5
Felt luxurious N/a
- 5/5
Felt luxurious N/a
- 3.5/5
Breakfast was amazing Dated rooms and leaking bathroom
- 3.5/5
Dated rooms and leaking bathroom
- 5/5
Clean room
- 5/5
We had a great time. Great hotel.
- 5/5
Everything was excellent
- 4/5
Very good
- 5/5
Great stay
- 5/5
Great breakfast buffet. Wonderful customer service.
- 5/5
Exceptional
- 5/5
Wonderful stay as always!!!
- 4.5/5
Clea
- 5/5
The only issue was with the shower water. We did not have hot water for 2 of the 4 nights that we stayed. I was there for the Austin Marathon, so it may have been a high census issue.
- 5/5
The hotel was very clean and modern. The location was great; there were many restaurants and bars within walking distance. The front of the hotel made it easy to access ride share services. Breakfast was always a hit with a buffet-style service with many options to choose from. The gym had enough equipment to cover your basic workouts. The staff were professional and welcoming! The only issue was with the shower water. We did not have hot water for 2 of the 4 nights that we stayed. I was there for the Austin Marathon, so it may have been a high census issue.
- 5/5
The front desk staff was amazing!
- 4/5
Very good
- 5/5
Everything was perfect. From the room, cleanliness, friendly staff, great food and even valet. This will be the place I always stay when I visit Austin
- 5/5
- 5/5
The service and accommodations were exceptional. From the greeting by the valet, the check-in, questions answered and finally check out, everyone was courteous, helpful, and friendly. The pillows are too soft. Maybe have an assortment of firm and soft instead of all one type. The cost of parking is quite high but probably in line with surrounding locations.
- 5/5
The service and accommodations were exceptional. From the greeting by the valet, the check-in, questions answered and finally check out, everyone was courteous, helpful, and friendly. The pillows are too soft. Maybe have an assortment of firm and soft instead of all one type. The cost of parking is quite high but probably in line with surrounding locations.
- 5/5
Perfect location N/A
- 5/5
Great location. Clean room. Great customer service. Very friendly. Excellent breakfast.
- 5/5
Great location. Clean room. Great customer service. Very friendly. Excellent breakfast.
- 5/5
The staff were all very friendly. The room was clean. I had a wonderful stay & would go back anytime. I highly recommend staying here while in Austin!
- 5/5
The staff were all very friendly. The room was clean. I had a wonderful stay & would go back anytime. I highly recommend staying here while in Austin!
- 5/5
Property is clean the room was nice it has complete set of kitchen needs for people who can cook, big fridge and dishwasher. We don’t use it coz we’re always outside but it will be nice if you have family and stay longer. We’re here Austin Marathon and exploring popular BBQ places. None
- 4.5/5
Parking is expensive, but it's downtown Austin so not many options.
- 5/5
All was great
- 5/5
Everything was fantastic. Will say the scent in the lobby was a bit strong for my liking.
- 5/5
Everything was fantastic. Will say the scent in the lobby was a bit strong for my liking.
- 5/5
Nice rooms & delicious breakfasts
- 5/5
Nice rooms & delicious breakfasts
- 5/5
Great team, lovely rooms, in the heart of downtown
- 5/5
Great team, lovely rooms, in the heart of downtown
- 5/5
Nothing like this
- 5/5
Good location
- 5/5
Good location
- 4/5
Great location
- 4/5
Great location
- 4/5
Centric and nice hotel.
- 4/5
Centric and nice hotel.
- 5/5
One of the best continental breakfasts ever. Room was big and clean.
- 5/5
One of the best continental breakfasts ever. Room was big and clean.
- 5/5
Clean room, great location
- 5/5
Clean room, great location
- 4/5
Breakfast items were cold
- 4/5
Breakfast items were cold
- 4.5/5
Location - right men y to six street. Very good staff. Inviting and with good facilities. Good for the family.
- 5/5
Convenient for our downtown activities.Comfortable room and the staff was excellent. We will stay here again.
- 4/5
The only problem was we didnt have any hot water.
- 4/5
The only problem was we didnt have any hot water.
- 5/5
Menu was fresh. Eggs tasted bland.
- 5/5
Menu was fresh. Eggs tasted bland.
- 5/5
The experience was great. The room was comfortable and matched the expectations. The location is also very convenient, close to all interesting spots in Austin. The staffwas very helpful even when a smqll concern arose. They reacted quick and showed a nice gesture after the fact. The only little downside is breakfast. as I stayed quite a long time, it would have been nice to get a bit more variety but this is not what will remain in my memory from this stay.
- 5/5
The experience was great. The room was comfortable and matched the expectations. The location is also very convenient, close to all interesting spots in Austin. The staffwas very helpful even when a smqll concern arose. They reacted quick and showed a nice gesture after the fact. The only little downside is breakfast. as I stayed quite a long time, it would have been nice to get a bit more variety but this is not what will remain in my memory from this stay.
- 5/5
I love this hotel. Great staff, great location, good pricing
- 5/5
I love this hotel. Great staff, great location, good pricing
- 3/5
Staff were courteous but they didn't clean the room next day and neither did they change towels
- 3/5
Staff were courteous but they didn't clean the room next day and neither did they change towels
- 5/5
The whole staff was so very friendly. The room was clean, the breakfast was nice, and the area that was located in was well regulated. I loved Austin and i would love to come back again!
- 5/5
The whole staff was so very friendly. The room was clean, the breakfast was nice, and the area that was located in was well regulated. I loved Austin and i would love to come back again!
- 4.5/5
Breakfast was very good
- 5/5
Room was spacious and clean, great staff
- 5/5
Room was spacious and clean, great staff
- 4/5
Room was spacious. 65$ a night to park
- 5/5
Beautiful hotel! Very friendly staff! The breakfast was amazing! We will definitely be back!
- 5/5
Beautiful hotel! Very friendly staff! The breakfast was amazing! We will definitely be back!
- 4/5
Lay out of suite was a bit strange. Shower could be better.
- 5/5
Wonderful
- 5/5
Wonderful
- 4/5
Good facility in a good location. Clean and an attentive staff. Only downside is the cost. Expensive nightly rate and very expensive parking.
- 4/5
Good facility in a good location. Clean and an attentive staff. Only downside is the cost. Expensive nightly rate and very expensive parking.
- 5/5
Breakfast in the morning was awesome and have everything you would expect from a continental breakfast. Checking out was easy and we received our incidental fee back quickly considering we used our debit card.
- 5/5
Breakfast in the morning was awesome and have everything you would expect from a continental breakfast. Checking out was easy and we received our incidental fee back quickly considering we used our debit card.
- 5/5
Highly recommended. Valet staff was excellent!
- 5/5
Highly recommended. Valet staff was excellent!
- 5/5
Good
- 5/5
Good
- 5/5
Everything was amazing! Clean, great staff, attention to details, delicious breakfast buffet. Loved it all. Thank you!
- 5/5
Everything was amazing! Clean, great staff, attention to details, delicious breakfast buffet. Loved it all. Thank you!
- 5/5
Love the place
- 5/5
Love the place
- 5/5
Perfectly located for walkable enjoyment of all that downtown Austin has to offer - bars, restaurants, coffee shops and the lake. Great service, clean hotel with amazing downtown views.
- 5/5
Perfectly located for walkable enjoyment of all that downtown Austin has to offer - bars, restaurants, coffee shops and the lake. Great service, clean hotel with amazing downtown views.
- 5/5
Our room was very clean and quiet. The staff at the desk were very nice and helpful. The breakfast each morning was good and had everything you could want.
- 5/5
Our room was very clean and quiet. The staff at the desk were very nice and helpful. The breakfast each morning was good and had everything you could want.
- 5/5
Great breakfast..
- 5/5
Great breakfast..
- 5/5
Stayed for three nights while attending a conference. The room/apartment was well equipped and met my needs. The restaurant downstairs was great! They had good food and excellent service.
- 5/5
Stayed for three nights while attending a conference. The room/apartment was well equipped and met my needs. The restaurant downstairs was great! They had good food and excellent service.
- 5/5
Staff was awesome
- 5/5
Staff was awesome
- 5/5
Front desk was super accommodating, clean immaculate rooms, comfortable and the valet parking was safe and fast.
- 5/5
Front desk was super accommodating, clean immaculate rooms, comfortable and the valet parking was safe and fast.
- 5/5
Everything was good
- 5/5
Everything was good
- 4/5
Enjoyed the breakfast and clean hotel. Area could use some security outside.
- 4/5
Enjoyed the breakfast and clean hotel. Area could use some security outside.
- 5/5
Liked it all!
- 5/5
Clean room and great location
- 5/5
Clean room and great location
- 5/5
My only complaint is that the bed cover is too thin. Thick bed covers are warmer and more comfortable.
- 5/5
My only complaint is that the bed cover is too thin. Thick bed covers are warmer and more comfortable.
- 1/5
There was heavy construction noise all day and even during at night on the weekends. This was not mentioned anywhere. Impossible to get sleep or work done with jackhammers at all hours!!!! Unacceptable
- 1/5
There was heavy construction noise all day and even during at night on the weekends. This was not mentioned anywhere. Impossible to get sleep or work done with jackhammers at all hours!!!! Unacceptable
- 5/5
The staff was very friendly!
- 5/5
The staff was very friendly!
- 5/5
Great location. Room was very clean, very nice suite with many nice extras. Would highly stay here again - enjoyed for one night but is perfect for an extended stay!
- 5/5
Great location. Room was very clean, very nice suite with many nice extras. Would highly stay here again - enjoyed for one night but is perfect for an extended stay!
- 4/5
Great location
- 4/5
Great location
- 5/5
Rooms were nicely updated. Plenty of outlets and charging options for your tech. Big tv on swivel between bed and living space. Kitchenette had everything needed (utensils, cups, plates, strainer, mixing bowls with lids, pot/pan, paper towels, etc. Bathroom was spacious but a bit outdated. Appreciated the vanity. Good lighting options throughout the room. Breakfast buffet was setup in the Champions restaurant. Variety of hot and cold options to please most any eater. Wish the restaurant & bar were open past 10pm on Friday/Saturday. Burger was massive, accommodated my special requests (extra pickles, no cheese). Drinks were way more affordable than I expected!
- 5/5
Rooms were nicely updated. Plenty of outlets and charging options for your tech. Big tv on swivel between bed and living space. Kitchenette had everything needed (utensils, cups, plates, strainer, mixing bowls with lids, pot/pan, paper towels, etc. Bathroom was spacious but a bit outdated. Appreciated the vanity. Good lighting options throughout the room. Breakfast buffet was setup in the Champions restaurant. Variety of hot and cold options to please most any eater. Wish the restaurant & bar were open past 10pm on Friday/Saturday. Burger was massive, accommodated my special requests (extra pickles, no cheese). Drinks were way more affordable than I expected!
- 3/5
Not super family friendly. Indoor pool was too cold to swim comfortably.
- 3/5
Not super family friendly. Indoor pool was too cold to swim comfortably.
- 4/5
Hallways were freezing
- 5/5
Great breakfast. Kitchen in the room was very helpful. Convenient location
- 5/5
Great breakfast. Kitchen in the room was very helpful. Convenient location
- 4/5
Amazing breakfast, nice staff, parking a bit expensive but typical for this location downtown, the kitchen option was very useful. Only concern was the bedding was a bit old and stained. Sheets were fine, but the comforters in our room probably should have been replaced. We would stay again if in the area.
- 4/5
Amazing breakfast, nice staff, parking a bit expensive but typical for this location downtown, the kitchen option was very useful. Only concern was the bedding was a bit old and stained. Sheets were fine, but the comforters in our room probably should have been replaced. We would stay again if in the area.
- 4/5
Family friendly, good breakfast options. Starbucks on site a plus. No self parking available.
- 4/5
Family friendly, good breakfast options. Starbucks on site a plus. No self parking available.
- 4/5
Good location
- 4/5
Good location
- 4/5
Good breakfast, convenient location, friendly staff.
- 4/5
Good breakfast, convenient location, friendly staff.
- 5/5
- 5/5
- 5/5
-
- 5/5
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- 5/5
The staff at this hotel are amazing!!! They went above and beyond and were very helpful. The hotel is clean and I loved having a full size kitchen to use. My coffeemaker didn’t work and the brought one up immediately and gave me a free Starbucks. The free breakfast was great and the hotel is close to everything!!!! I usually don’t leave reviews but I highly recommend this hotel!
- 5/5
The staff at this hotel are amazing!!! They went above and beyond and were very helpful. The hotel is clean and I loved having a full size kitchen to use. My coffeemaker didn’t work and the brought one up immediately and gave me a free Starbucks. The free breakfast was great and the hotel is close to everything!!!! I usually don’t leave reviews but I highly recommend this hotel!
- 5/5
It was an amazing stay
- 5/5
It was an amazing stay
- 5/5
Excellent reception and breakfast. Room was great. Bed/mattress could be better. Pool wasn’t outdoor as anticipated. Overall a great experience and would recommend.
- 5/5
Excellent reception and breakfast. Room was great. Bed/mattress could be better. Pool wasn’t outdoor as anticipated. Overall a great experience and would recommend.
- 5/5
Staff was super friendly and helpful. Hotel was well located for my needs. Breakfast was very good. Bar staff in the evening were very friendly.
- 5/5
Staff was super friendly and helpful. Hotel was well located for my needs. Breakfast was very good. Bar staff in the evening were very friendly.
- 5/5
The hotel staff were professional and polite. The hotel is conveniently located within walking distance to most of Austin’s day and evening entertainment.
- 5/5
The hotel staff were professional and polite. The hotel is conveniently located within walking distance to most of Austin’s day and evening entertainment.
- 5/5
Clean rooms, walkable, decent security, prompt valet
- 5/5
Clean rooms, walkable, decent security, prompt valet
- 5/5
Great location, very clean, felt new, great complimentary breakfast, friendly staff
- 5/5
Great location, very clean, felt new, great complimentary breakfast, friendly staff
- 5/5
Good staff
- 5/5
Good staff
- 2/5
The staff was great overall.
- 2/5
The staff was great overall.
- 5/5
It was a great experience staying at this property.
- 5/5
It was a great experience staying at this property.
- 5/5
Beautiful friendly safe parking costs money but great spot
- 5/5
Beautiful friendly safe parking costs money but great spot
- 3/5
Easy check-in, very happy with the room and location. Everyone at the front desk is friendly and happy to help. Bed is comfy and shower and amenities are all great! I did not appreciate being charged $20 for "early check-in" when the check-in time is 4pm. & they want you out of the room by 11am. Love how everyone has to nickel and dime you everywhere.
- 3/5
Easy check-in, very happy with the room and location. Everyone at the front desk is friendly and happy to help. Bed is comfy and shower and amenities are all great! I did not appreciate being charged $20 for "early check-in" when the check-in time is 4pm. & they want you out of the room by 11am. Love how everyone has to nickel and dime you everywhere.
- 5/5
great view
- 5/5
great view
- 1/5
Hello, I am Frances Averbuck and I stayed with you from August 14th to Augusto 23rd On my card, the following charges appeared: USD 1,009.68 USD 27.06 USD 172.33 USD 520.00 USD 90.00 Totaling USD 1,819.07 I requested the receipt and was given a receipt of USD 504.84 + USD 1,009.68 = USD 1,514.52 What does this difference of USD 304.55 mean? I don’t understand. I look forward to clarification. Thank you, Frances Averbuck
- 1/5
Hello, I am Frances Averbuck and I stayed with you from August 14th to Augusto 23rd On my card, the following charges appeared: USD 1,009.68 USD 27.06 USD 172.33 USD 520.00 USD 90.00 Totaling USD 1,819.07 I requested the receipt and was given a receipt of USD 504.84 + USD 1,009.68 = USD 1,514.52 What does this difference of USD 304.55 mean? I don’t understand. I look forward to clarification. Thank you, Frances Averbuck
- 5/5
They took a long time to bring out the car
- 5/5
They took a long time to bring out the car
- 5/5
Great stay
- 5/5
Great stay
- 5/5
Lots of homeless people in the area.
- 5/5
Lots of homeless people in the area.
- 5/5
Had everything I needed for a business trip.
- 5/5
Had everything I needed for a business trip.
- 5/5
Best place to stay in Austin
- 5/5
Best place to stay in Austin
- 5/5
The hotel is absolutely fantastic. It’s in walking distance of so many things and the amenities are great. Parking is expensive but there’s street parking directly in front of the hotel
- 5/5
The hotel is absolutely fantastic. It’s in walking distance of so many things and the amenities are great. Parking is expensive but there’s street parking directly in front of the hotel
- 5/5
Loved the ease of check in and the wonderful room!
- 5/5
Loved the ease of check in and the wonderful room!
- 5/5
It was so nice and very comfortable to stay for a week. Breakfast was good and the staffs were so kind with full of smile.
- 5/5
It was so nice and very comfortable to stay for a week. Breakfast was good and the staffs were so kind with full of smile.
- 5/5
Amazing breakfast. Clean room. Great location. Easy checkin.
- 5/5
We were very happy with our stay at the Residence Inn. Our check in was easy, the staff were exceptional, very accommodating and helpful. Our room was spacious and very clean. The Champion's Restaurant was very nice, very pleasant staff, upbeat and friendly. Food was good, just wish the Happy Hour menu changed daily. My only disappointment is that the pool was not heated, and it was pretty cold. Other than that, we loved the location, walking distance to Congress Street bridge to see the Bats each night, awesome.
- 5/5
The rooms at this property were well-maintained and big! The price was right for the size of the room, and it was very convenient to everything in the downtown area.
- 5/5
All staff were friendly and outgoing.
- 5/5
Excellent hotel, extremely clean and very convenient - our room was spacious and even had a very lovely kitchenette and there was a laundry room on the property. Also, killer drinks at the lobby bar! I’ll definitely be back!
- 5/5
Great location. We did not rent a car this time so avoided the pricey hotel parking. Easy Uber/Lyft access
- 5/5
The staff was great and helpful. Breakfast was lovely and plentiful choices for self serve. We added on the parking offered with the reservation. It was a life saver. We will visit again.
- 4/5
Only negative was the price for parking $75 !!
- 5/5
Amazing breakfast, convenient location, VERY comfortable bed!!!
- 5/5
Great staff and location.
- 5/5
So clean and front desk was so nice!
- 5/5
Great value for money.
- 4/5
Parking is ridiculously expensive. You can park 1 block away for a fraction of their valet parking price, 70 bucks plus tax. Water tastes earthy, kind of a weird flavor. I had to request blankets for our pull out bed as the ones they gave us were didnt even covered the mattress. Good location, good breakfast
- 5/5
Good price, nice room, free breakfast
- 5/5
Great hotel and location
- 5/5
Very nice hotel and staff were very friendly and accommodating! I will be saying here on my next stay in Austin.
- 5/5
would definitely return!
- 4/5
Very convenient to everything!! Our room was awesome and the staff were great!!
- 5/5
Great stay
- 4/5
Both my boyfriend and I were impressed with the hotel and really enjoyed the stay. The only issues we had were that our sheets had some gross looking stains on them and did not seem like they had been changed between guests. We were unaware that the maids wouldn't come during our stay (they come every other day apparently) and so we never got those changed or got new towels. We thought that if we took the door hanger off of our door, they would come. It would have been nice if the sheets had been fresh to begin with; but as I said, overall we enjoyed our stay and were impressed with the property. We both agreed that we would stay at a Residence Inn again! The beds were comfy, we had a full kitchen and a large bathroom. The included breakfast was also good!
- 5/5
Fantastic hotel!
- 5/5
Awesome time! Very convenient and able to walk and discover amazing places.
- 5/5
Beautiful hotel. Friendly staff. Comfortable
- 3/5
Very difficult to speak to staff. Hasseled by valet. No parking other than $80 valet for 1 night. Staff was rude when we finally did speak to them. Hotel under construction and didnt even stay in the hotel we booked. Stayed next door at sister hotel.
- 5/5
Family loved the stay.
- 5/5
Great choice!
- 5/5
Convenient hotel
- 5/5
Needed some more softness for the bed...did not sleep well. Everything was great!
- 5/5
Although it's rated as a 3-star hotel, it truly feels like a 4-star experience! A special shout-out to AJ from the breakfast team — he was so kind and helpful, especially while I was having breakfast with my 3-year-old daughter. His thoughtful assistance was greatly appreciated!
- 5/5
Walking distance to 6th street and ACL live events. Good restaurants around
- 5/5
Good location
- 2/5
Poor service and be careful with the finance they will charge you incidental on every day and you will not get your money back until you call them.
- 5/5
The staff was extremely nice and made us feel at home and ro Would most definitely
- 1/5
Car window broken. The room was VERY dark, had to use phone flashlight to get around room.
- 4/5
Perfect location and excellent service.
- 5/5
good property
- 5/5
Nice, clean. Very courteous staff. Would stay again
- 5/5
Fabulous location and yummy breskfast
- 5/5
Great staff, great breakfast, great location. One of our favorite stays in any city.
- 4/5
- 5/5
Very clean, excellent staff.
- 5/5
The cleanest place we have ever stayed. The staff was top notch, with no room for improvement. We are difficult to please. This Residence Inn exceeds expectations!
- 5/5
Xyz
- 3/5
We were able to walk to most places. Valet parking is $75 per day outrageous. No plugs next to the bed for cpap machines.
- 4/5
Only thing i didn't like is the odors in my room 809, it seemed like a dirty old locker room. And the main entrance has way too much febreeze or some other strong scent. I also found the temperature too cold in the main entrance lobby. Other than that it was a very nice hotel.
- 4/5
Overall a good stay. Fridge didnt work right in first room, so they moved us quickly and conveniently.
- 4/5
I loved the rooms! Having a full fridge and kitchenette was a money saver. The cleaning staff were amazing and so kind! The front desk staff felt a little cold and were not as friendly. No smiles from them. The valet was not great as we were ignored and had to get a manager at 3am to get our car. My husband had to be at the airport early for a flight. It was very annoying since it wasn’t busy at 3am. The guest laundry was very convenient as we had been travelling around the state. The room I was staying in was too hot for me and I could not set the air conditioning any lower. I live in the Arctic and I need good air conditioning to keep me cool. Especially when visiting Texas. Be warned, if you need to leave early like I did due to an emergency they will not want to refund you if you pay in advance. I suggest paying at the end of your stay. That situation just added to the stress I was already going through. Personally, I would not stay there again but would try to find a similar hotel with a kitchenette and guest laundry.
- 5/5
The room was delightful—clean, comfortable, and quiet. The breakfast buffet every morning was incredible. Also loved the friendliness of every staff member we encountered. They were always helpful and seemed so genuine. My only complaint is the fact that we were required to use valet service for our rental car. This meant that every time we needed to go out, we had to wait for the valet to retrieve the car. But having said that, the valet staff were terrific, but I would have preferred to park on my own. The parking was pricey, it would have been nice to have some sort of a discount for a stay that lasted more than 2 nights.
- 5/5
Great place to stay
- 5/5
Everything from check in to check out was great. The hotel is nice and clean, comfy beds, delicious breakfast, friendly staff and the restaurant and bar had great food options. We enjoyed everything!
- 4/5
Everything was very nice and clean, the staff was great. However, in contrast to other fairly upscale city hotels we have stayed in, the sound insulation wasn't great. We were on the 7th floor and the street noise still really penetrated. I imagine rooms lower down would have been even worse. Scruffy neighborhood.
- 4/5
Great location, ice machine in suite didn’t work and an elevator was taped off but still in use.
- 3/5
Exceptional location but way overpriced for what it offers. Parking is abusive ($69/night plus taxes). Breakfast is good. Room needs some maintenance and cleaning. Door was extremely hard to open as the hinge is falling
- 5/5
The pool was too cold to comfortably swim in, that was the only downside while we were there.
- 4/5
The property was conveniently located. Would have liked healthier options for food at the market and the morning breakfast. Thank you!
- 4/5
Very nice views, very close to 6th street and room was very spacious.
- 5/5
Our suite was extremely well equipped with full working kitchen and overall was very comfortable. We were given a €25 credit each day to use in the bar/restaurant which we took full advantage of eating there both nights. The food and beer was delicious. Highly recommend the Champions Bar. The buffet breakfast was very good. Lots to choose from and all freshly made. We were also lucky that we were able to park outside the hotel using the street parking. Would certainly stay here again when visiting Austin.
- 4/5
Nice lobby facilities despite ongoing reservation. Decent breakfast. Our corner room with 2 windows and a nice view had an awkward furniture arrangement: furniture a bit crowded around desk; sofa bed (which we didn't use) couldn't be opened due to placement of drawers chest. Kitchenette was largely unusable due to refrigerator blocking opening of 4 drawers with utensils, etc. overhead light blocked full opening of 1 cupboard. Inadequate towel racks in bathroom. Either this room was in transition for renovation, or the interior designer needs to be replaced.
- 5/5
Excellent accommodation and service
- 5/5
It was a very pleasant stay. Nice fitness center, and dining option. Close to a lot of attractions.
- 5/5
Great place to stay, easy to get anywhere
- 5/5
Front desk and breakfast were great.
- 5/5
Wonderful stay!
- 5/5
Everything was clean and the staff was friendly and helpful.
- 2/5
The shower was difficult to switch from the tub spout to shower. The hot water took a extremely long time to get hot.
- 4/5
Great place to stay but parking is not friendly unless you pay a lot of $$
- 5/5
Firstly... it ended up being the perfect location due to the huge availability of rentable scooters out front! We were able to get quite close to the festival in about 15 minutes using the scooters and in 7 days only got an uber when we needed to get to and from the airport. Staying here means you are exactly between 2 amazing streets as well. 2 Blocks away from 6th which is where the endless stream of bars and music exists in Austin, 2 blocks from 2nd (Also known as Willie Nelson bvd) where youll find the ACL store, many shops and the Moody theatre and only a 10 minute scooter ride from South congress where there are incredible boot and hat shops, bars, restaurants and the famouns S Congress bat bridge where you can see bats take off every night for 6 months of the year. We also enjoyed the huge continental breakfast offered by the hotel, as well as the $25/day discount in the restaurant which kept our expenses for the week quite low. Every meal we had st the restaurant was wonderful and I would like to give a special shout out to our frequent server Tony who took incredible care of us daily!
- 5/5
Great room in a great location.
- 4/5
Great location close to all the attractions downtown, very courteous and helpful staff and good breakfast options.
- 4/5
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- 5/5
Good service, delicious free breakfast
- 3/5
The property was fine clean nice somewhat expensive. The most annoying thing was parking was nearly $60 a night ! I was shook when i received the bill for that one ! They do charge you for everything.Read everything... the fine print !