Hampton Inn & Suites Austin Downtown

Very nice stay. Clean room and friendly staff.

Great hotel staff. Beware of the valet parking attendants, one messed up my phone number and lost my car briefly.

Great location close to the river and very walkable to many areas of Austin. Friendly staff and clean facilities. I’d book it again.

Superb

Clean room, staff was good, big TV, nice desk, plenty of power, iron worked.

Excellent location with nice breakfast. The valet parking is very expensive at $70/night. There are several public parking garages nearby for around $30/night.

The room was clean and comfortable, good location I had reached out prior to our stay, stating that our flight was scheduled to land around midnight and asking if there was going to be an issue checking in past midnight, to which I was told no and that staff was there 24/7. Our flight was delayed a few hours so we checked in around 3am. Apparently, according to the staff after 2am we are considered a "no show" even though we paid in full prior to checking in... this cause a lot of issues with our stay, including the staff "creating" 2 new bookings, one at check in and one the next day. When the manager came to assist and said we ended up in the room he was "saving" - not sure why - he made it seem like it was our fault. They kept saying things like we had the last room, even though there were plenty of rooms left when I booked... also there was not much stocked in the little store.

very good place every thing was very good

Superb

Everything 75 dollar a day parking

Very good

Our room was clean and comfortable

Exceptional

Walkable to restaurants Staff knocked on my door at 1220am and woke me up to see if I had a barking dog in my room. There was a dog down the hall that was left unattended and was barking for hours. Who thinks this way?

The valets, front desk staff, and breakfast crew were all friendly and helpful.

Very good

The hotel was nice, everything was clean and seemed to be well maintained.

The air conditioning wasn't very good. It was set to minimum, but I think the upper floors are just much warmer. The hallways on the lower floors are certainly cooler. Otherwise the bad review is from the hotel being cagey about their parking. It's about 65 a night as it is valet only. There is another garage, but it's brutal without weekend rates and those are only from 11-4.

The property was clean. Everybody was friendly upon arrival. The valet was great checkout was easy.

This was my second year staying at this hotel for my bday weekend. It’s always very clean and very nice staff. Thank you and hope to be back again!!

Public parking available just a few feet away in the Convention Center garage.

Loved our stay! Very clean, staff was very friendly! Breakfast was different each day and it was good! Will definitely stay here again. Within walking distance to the Comedy Mothership on 6th street!

I had an awesome experience at this hotel? It was clean, peaceful, nice! Great breakfast and staff was very courteous. I would recommend it to anyone!

On all fronts was excellent

everything was good breakfast needs improvement

Very good

Exceptional

breakfast needs improvement

Good options for breakfast and day time front desk staff were good.

Excellent location I have a few things to say: Excellent location, the room was clean, we stayed overnight at the hotel from Saturday to Sunday. I asked the staff if we could do a late check out and he asked me how long we would need. I told him 20 minutes and he said no. It was very disappointing. I didn't ask for anything for free, but man, 20 minutes. We paid $290 a night. We arrived at night around 10 at night. His response was funny. Why ask how long we would need and then say no? The worst breakfast I've ever had at a hotel. You can do better!! We probably won't be returning to this hotel. We travel a lot. Good location. The staff is a bit disappointing and the worst breakfast I've ever had at a hotel for $290 a night.

Very easy , clean , spacious rooms and good location. We left a lot of cash in the safe and the staff were excellent about getting it back to us

I have a few things to say: Excellent location, the room was clean, we stayed overnight at the hotel from Saturday to Sunday. I asked the staff if we could do a late check out and he asked me how long we would need. I told him 20 minutes and he said no. It was very disappointing. I didn't ask for anything for free, but man, 20 minutes. We paid $290 a night. We arrived at night around 10 at night. His response was funny. Why ask how long we would need and then say no? The worst breakfast I've ever had at a hotel. You can do better!! We probably won't be returning to this hotel. We travel a lot. Good location. The staff is a bit disappointing and the worst breakfast I've ever had at a hotel for $290 a night.

Modern clean and comfortable chain hotel in the heart of downtown Austin. Standard size room with modern shower. Mini-fridge. No issues with noise even in downtown location (at least from 11th floor). Gym is reasonable size (~5 cardio machines and free weights). Included breakfast (6-10 AM) was standard for a chain hotel: small selection but ample portions, fairly bland, no bs. Staff was nice and helpful. No legitimate complaints or concerns. Pool hours are 10-10, I was hoping to use it earlier in the day. Limited healthy options at breakfast (no fat free milk, water, non-sugary cereal).

Exceptional

Exceptional

Bed , location and cleanliness Breakfast option are very less

Modern clean and comfortable chain hotel in the heart of downtown Austin. Standard size room with modern shower. Mini-fridge. No issues with noise even in downtown location (at least from 11th floor). Gym is reasonable size (~5 cardio machines and free weights). Included breakfast (6-10 AM) was standard for a chain hotel: small selection but ample portions, fairly bland, no bs. Staff was nice and helpful. No legitimate complaints or concerns. Pool hours are 10-10, I was hoping to use it earlier in the day. Limited healthy options at breakfast (no fat free milk, water, non-sugary cereal).

This hotel was lovely. Looks to be recently updated. Very clean. Very helpful and friendly staff. I will stay again if I return to Austin.

Great location

Great breakfast

Courteous staff, easy check-in, and clean room. The room was perfect! Will stay again. Close proximity to downtown restaurants and 6th street. Only issue was the parking. No spaces available so we had to utilize paid parking across the street. Otherwise great place to stay

Exceptional

Hotel & room were fine. Location is good. Room was advertised as corner room. However it was not, the actual corner location was a stairwell. This was in internal location but charged with a higher price. Deceptive!! Additionally, there was no mention that the only parking option was valet, for $75. More deception!! Staff did state there is a public garage close by, for a little less, but that closes at 9:00pm, so no in/out options. Just be transparent up front!

Exceptional

Exceptional

I think the rooms could use a refresh, and it was pretty noisy. There was fire alarm testing randomly from 8-5 Monday and Tuesday. And one of the mornings housekeeping vacuumed the hall at a little before 8 am, and hit our door which startled us. We were on 6 am California time, so we were hoping to sleep in. Also, the only parking is valet and it’s $64 per night. When I was dropping the car off one evening, the valet looked at me kinda expectantly, and I said “the key is still in it. Is there anything else?” And he said, a tip maybe. Then haha, just kidding. I told him we tip when we pick up the car.

Exceptional

Great location. Nice, clean hotel great for single traveler. Staff was very nice. I would stay there again.

The location was great and the staff were lovely- breakfast was pretty good too. We didn’t get our room serviced at all during our stay despite requesting it for every other day- bit disappointing

Great location. Nice, clean hotel great for single traveler. Staff was very nice. I would stay there again.

The hotel was nice. The staff was very nice and friendly. Even the valet drivers. The Breakfast was quite delicious too. BUTTTTT, we will not be returning, because all they had was valet parking and it was $70.00 a night!!!! That was LUDACRIS !!! It was 15 mins away from our destination. Learned my lesson. CHECK IF THEY HAVE PARKING!! NEVER EVER AGAIN!

Location, cleanliness Everything was great

Overall lovely hotel, good breakfasts and coffee. Nice staff. Note that- Parking does not come with your stay and rooms are cleaned every other day unless you ask.

Room was nice, walked in and it was nice and cold. The pillows were too soft for our liking but bed was very comfortable.

If there was a NEGATIVE 10 star rating this hotel will meet the criteria .. hands down

Central location. Nice bathroom/shower. Comfortable beds. Very easy check in/check out. Friendly staff. Was a bit dated. Breakfast was really bad.

Great location, decent fitness facility and pool enough for relief from the heat. Pillows were tough, bedding scratchy. Also the in room TV promised strawberry sparkle waffles which weren't available at the breakfast

Great location, decent fitness facility and pool enough for relief from the heat. Pillows were tough, bedding scratchy. Also the in room TV promised strawberry sparkle waffles which weren't available at the breakfast ?

Exceptional

Great location! Free breakfast was very nice! Frig in room was nice. Easy walk to the lake and to restaurants.

Great location! Free breakfast was very nice! Frig in room was nice. Easy walk to the lake and to restaurants.

Clean room. Was able to communicate with staff well. Breakfast was fresh and they have a variety of options. Only issue was that I received the wrong room than the one that I had reserved.

Exceptional

Great location to 6th street or Rainey district. Valet parking and great customer service. Check out the Cedar Door for a bite to eat. Close by and walking distance.

Passable

Exceptional

Exceptional

Very good

Excellent location for the price Lobby was lackluster

Lobby was lackluster

Exceptional

The Hotel was fine the valet in the other hand lost my license plate on my car not only that there was a drink in my vehicle that did not belong to me was promised not to be charged for valet parking and they still charged me for it

I thought that was a little much, seeing as I didn't even have a car with me.

Hotel was great, staff great, But dang way over priced for what the room was! $341 for one night including all the taxes and fees. BUT not including what really stuck in my craw. $83 (not including tip) for parking! $444 including tip for valet for one night! I would expect a whole lot more hotel for the money! Hotel was great, staff great, But dang way over priced for what the room was! $341 for one night including all the taxes and fees. BUT not including what really stuck in my craw. $83 (not including tip) for parking! $444 including tip for valet for one night! I would expect a whole lot more hotel for the money!

This is an older hotel in downtown Austin very centrally located. It has been updated beautifully - especially the bathrooms. Really nice. We were very happy with the hotel but the valet parking was $69 per night. Expedia needs to let people know about this expense in addition to the price of the hotel. We had to use the parking as we had many bags and could not tote them from a different garage so we were captive to that exorbitant price for valet parking.

The parking is too expensive, especially for those staying at the hotel. Should be a discount for those staying at the hotel.

Solid place to stay. You get what you expect

Did not eat breakfast

You might want to upgrade your charging outlets in the rooms, as they weren't compatible with any of our devices.

Very clean room, extremely friendly and helpful staff, perfect location. Best hotel breakfast I've ever had. 100/10 experience.

Cheap rate until you park,

Breakfast was average. Air conditioning great.

Great location in downtown Austin. The room was better than expected.

Quiet and clean. Ice machine on the 5th floor was not working.

THE LOCATION WAS OUTSTANDING AND OUR ROOM WAS COMFORTABLE, CLEAN AND QUIET BREAKFAST WAS NOT VERY GOOD

close to the venue we went too did not get the room cleaned even when we requested for it to be cleaned everyday

Valet only parking available and a ridiculous charge as a hotel fee.

Everything was good

Spacious comfortable room

Very nice hotel. Punching way above its weight and very comparable to the other, more high end, hotels in that area of Austin.

great location bedding was poor. The blanket was rough and under sheet seemed 1 size too small. The room A/C never cooled well. Valet is $70 per day. Breakfast uses frozen eggs, even hardbolied ones, frozen sausages, nothing fresh

The breakfast was good - I would have liked scrambled eggs instead of the option they provided but all in all it was good.

The hotel was close to everything. It was walking distance to the ACL- Moody Theater The free breakfast was really good ! Our room was clean and comfortable! We did not have any negative experiences

The AC wasn't working properly during my two night stay. I alerted the front desk on the first night, and they sent up a small fan. Engineering found a short the next morning, supposedly fixed it, but it wasn't working properly again overnight. I told the manager the next morning by text, and the response was that, after experimenting with different temperatures & the fan modes, the manager found a setting they felt would've been fine. So apparently I didn't spend enough time playing with it. Totally my fault I guess.

Great experience with staff and the stay was wonderful. Was a little shocked by the $100.00 per day incidental fee. Stayed for 5 nights so $500.00 was an unexpected expense.

Clean

friendly staff, good breakfast.

I enjoyed everything about my stay. Especially the bed and linen were so comfortable and clean. The staff were very friendly and welcoming. I look forward to staying here again.Thank you for the great hospitality/service.

Location was great! Nothing

Great hotel. Nice rooms centrally located to all local attractions

The pillows unfortunately were very thin, fluffed, but more hollow thank filled. I wish the restrooms had fans in them as well. And unfortunately all alarm clocks should be reset per stay because we weren't sure how to work it at first when it woke us up at 6 am from previous guests alarm setting. We weren't very happy with the alarm and lack of neck support in pillows mainly.

Me and my fiancée enjoyed it

We did a lot of traveling through Texas and this was my favorite hotel. I wish I could have taken this hotel to stay in wherever we went. The location was great, the staff was so awesome. Breakfast was good, plentiful and the staff kept everything well stocked and cleaned. The room was roomy. LOVED it! The ONLY downside to staying here was the rate to park...OUCH! The valet attendants were exceptional, but it was very expensive parking.

The gym was great and accessible anytime.

Clean room, lovely staff, especially the valet driver Sergio.

Great Location, Good-size Fitness Center, Good Breakfast variety Needs better quality yogurt for breakfast

Pillows were not great.

Great location. Courteous staff and goid breakfast.

Great location. Courteous staff and goid breakfast.

Good stay

Good stay

Great downtown location. Friendly staff and clean rooms. Delicious breakfast buffet.

Great downtown location. Friendly staff and clean rooms. Delicious breakfast buffet.

Yes

Yes

The room was clean and beautiful. The front desk staff was so helpful. I forgot a computer cord and they helped with an Amazon delivery as well as holding my luggage and arranging for a cab back to the airport my last day. I would recommend this hotel to anyone staying in the area.

The room was clean and beautiful. The front desk staff was so helpful. I forgot a computer cord and they helped with an Amazon delivery as well as holding my luggage and arranging for a cab back to the airport my last day. I would recommend this hotel to anyone staying in the area.

Mold in bathroom and

The room was very clean, they let me check in early, and the location was perfect. I will say the morning staff and morning valet staff were way better than the afternoon.

The room was very clean, they let me check in early, and the location was perfect. I will say the morning staff and morning valet staff were way better than the afternoon.

Clean newer hotel

Clean newer hotel

The location, the price and staff

Like the location, spacious breakfast area for games, meetings & other social activities. Enjoyed sitting in the veranda for breakfast, coffee and card games. It’s centrally located & walking distance to congress bridge, 6th street and River walks. Having water refill station is a plus! Pillows can be upgraded so I don’t have to use 3 for my head ~ too flat and soft.

Location

Location

We loved our stay here! The hotel was clean.and very conveniently located.

We loved our stay here! The hotel was clean.and very conveniently located.

Clean and great staff

Clean and great staff

Room was clean and comfortable. Breakfast was complimentary and good. Staff was friendly and helpful. They lent us some umbrellas when it started to rain.

Room was clean and comfortable. Breakfast was complimentary and good. Staff was friendly and helpful. They lent us some umbrellas when it started to rain.

Room was big and clean. Hotel was nice. Didn’t like that we had to pay $70 for valet

Room was big and clean. Hotel was nice. Didn’t like that we had to pay $70 for valet

Clean room.

Clean room.

Staff was very nice and helpful.

Staff was very nice and helpful.

Excellent Stay

Excellent Stay

Spotless room, felt really cozy. The bed and pillows were super comfortable. Outstanding staff attention and service.

Spotless room, felt really cozy. The bed and pillows were super comfortable. Outstanding staff attention and service.

Would highly recommend.

Would highly recommend.

Never reached Austin due to the storm and was stuck in Dallas. No weather waiver was granted

Never reached Austin due to the storm and was stuck in Dallas. No weather waiver was granted

Yes I live the room, the location and the hotel. Very happy

Yes I live the room, the location and the hotel. Very happy

.

.

Very helpful and friendly staff.

Very helpful and friendly staff.

Room environment was clean and AC was good.

Room environment was clean and AC was good.

Wonderful service! Loved our check-in host.

Wonderful service! Loved our check-in host.

Staff was great, room was clean and comfortable and very quiet—hardly heard any noise from other rooms and nothing from the outside.

Staff was great, room was clean and comfortable and very quiet—hardly heard any noise from other rooms and nothing from the outside.

-

-

The room was really comfortable & spacious. We had a wonderful stay!

The room was really comfortable & spacious. We had a wonderful stay!

Very clean, nice location. Breakfast was good, staff was kind.

Very clean, nice location. Breakfast was good, staff was kind.

My stay was average! When I checked in I was asked if I needed my room cleaned everyday, I stated every other day would be fine but I never got my room cleaned at all during my stay. Saturday morning I requested to clean my room or at least give me new towels before the end of the day. That was not done either! So went back down to request towels, I did finally get towels. Both times I was asked if I left the don't disturb sign on door and my response was NO! Room should have been cleaned once and I would have gotten towels! Otherwise was stay was average.

My stay was average! When I checked in I was asked if I needed my room cleaned everyday, I stated every other day would be fine but I never got my room cleaned at all during my stay. Saturday morning I requested to clean my room or at least give me new towels before the end of the day. That was not done either! So went back down to request towels, I did finally get towels. Both times I was asked if I left the don't disturb sign on door and my response was NO! Room should have been cleaned once and I would have gotten towels! Otherwise was stay was average.

Clean room, courteous staff.

Clean room, courteous staff.

Love staying here. It’s very nice, clean and convenient.

Love staying here. It’s very nice, clean and convenient.

Amazing for the price, especially breakfast with an omelette station.

Amazing for the price, especially breakfast with an omelette station.

Clean room, great location, and nice and quiet!

Clean room, great location, and nice and quiet!

Weekend visit to celebrate friend birthday. Valet parking a little expensive but attendee was most helpful, professional and friendly. Room was clean with exception of shower. Found hair on wall and dirt on caddy shelf. Free snacks were plenty but one was stale. Breakfast was very good and attendees kept area clean and were very attentive. Even with these noted issues, my stay was wonderful and rate this hotel excellent.

Weekend visit to celebrate friend birthday. Valet parking a little expensive but attendee was most helpful, professional and friendly. Room was clean with exception of shower. Found hair on wall and dirt on caddy shelf. Free snacks were plenty but one was stale. Breakfast was very good and attendees kept area clean and were very attentive. Even with these noted issues, my stay was wonderful and rate this hotel excellent.

Terrible interaction with the front desk person. They simply didn’t want to help me link my Hilton account to open the room door or even to access the internet. I don’t understand why, if they hate their job, they stay there. It’s very unpleasant to travel for hours only to be welcomed by someone with that attitude.

Terrible interaction with the front desk person. They simply didn’t want to help me link my Hilton account to open the room door or even to access the internet. I don’t understand why, if they hate their job, they stay there. It’s very unpleasant to travel for hours only to be welcomed by someone with that attitude.

I booked a room and tried to cancel the reservation but was not able to because it was booked the same day... I ended up staying

I booked a room and tried to cancel the reservation but was not able to because it was booked the same day... I ended up staying

Clean room and amenities.

Clean room and amenities.

10/10

10/10

The mattress was very uncomfortable 😣

The mattress was very uncomfortable 😣

Staff was great!

Staff was great!

Clean hotel with nice rooms close to everything

Clean hotel with nice rooms close to everything

Great and convenient location with friendly staff. The room and public areas were all clean and comfortable. Great amenities as well.

Great and convenient location with friendly staff. The room and public areas were all clean and comfortable. Great amenities as well.

Clean

Clean

Perfecto

Perfecto

Clean, valet was exceptional. Great location!

Clean, valet was exceptional. Great location!

check in with smooth and easy, quick, and the staff was very friendly. Plus, I didn’t know we were gonna get a premium room and all the free snacks!

check in with smooth and easy, quick, and the staff was very friendly. Plus, I didn’t know we were gonna get a premium room and all the free snacks!

65 to park overnight ? Wow

65 to park overnight ? Wow

It was incomplete with all the stuff in the room

It was incomplete with all the stuff in the room

Room was clean, area was close to everything. Great stay.

Room was clean, area was close to everything. Great stay.

Cannot fault the quality of the hotel, the amenities or the staff. Breakfast was better than expected with a small buffet selection of hot and cold food, not your normal continental breakfast of rolls and coffee. Location is great, an easy walk to all the downtown attractions. Only negative for me is that I thought it was slightly overpriced for midweek nights.

Cannot fault the quality of the hotel, the amenities or the staff. Breakfast was better than expected with a small buffet selection of hot and cold food, not your normal continental breakfast of rolls and coffee. Location is great, an easy walk to all the downtown attractions. Only negative for me is that I thought it was slightly overpriced for midweek nights.

Excellent stay

Excellent stay

Nice

Nice

All of it!

All of it!

Very nice room. Super clean. Well stocked and they even throw in a nice little assortment of ccomplimentary snacks.

Very nice room. Super clean. Well stocked and they even throw in a nice little assortment of ccomplimentary snacks.

Everything was excellent.

Everything was excellent.

Great location. But an elevator was

Great location. But an elevator was

Excellent location and pretty, clean hotel!

Excellent location and pretty, clean hotel!

Valet service by Parking Management Company (PMC) at the Hampton Inn Austin Downtown caused visible side-swipe damage to my Escalade on Oct 11, 2025. They also left items in my vehicle that didn’t belong to me. The company denied responsibility after I left the property, so guests should inspect their vehicles carefully before driving off.

Valet service by Parking Management Company (PMC) at the Hampton Inn Austin Downtown caused visible side-swipe damage to my Escalade on Oct 11, 2025. They also left items in my vehicle that didn’t belong to me. The company denied responsibility after I left the property, so guests should inspect their vehicles carefully before driving off.

Great hotel awesome stay but the valet parking is a joke. $80 to park my car.

Great hotel awesome stay but the valet parking is a joke. $80 to park my car.

Hotel was perfect location for a weekend in Austin!

Hotel was perfect location for a weekend in Austin!

Clean

Clean

Great hotel, perfect location for downtown

Great hotel, perfect location for downtown

Literally every kind of restaurant is within walking distance. Staff was very professional. Room was nice and clean.

Literally every kind of restaurant is within walking distance. Staff was very professional. Room was nice and clean.

Great cozy and friendly place to stay.

Great cozy and friendly place to stay.

Great service starting with early check in.

Great service starting with early check in.

Staff was wonderful. Beds comfy. It was quiet. Breakfast was good and super close to everything

Staff was wonderful. Beds comfy. It was quiet. Breakfast was good and super close to everything

Good central location for all things Austin.

Property was great for a 3 day trip and walking the city.

Walking distance to Congress, 6th, and 2nd. Good breakfast and clean room

I will stay rhere my next trip to Austin.

Great experience overall

Always love staying hwre

The hotel was great. Downside was having to valet for parking and pay nightly fee

Michael at the front desk was a charm. Very helpful, accommodating, and welcoming. Room was comfortable. Breakfast was disappointing.

Family friendly

The hotel was convenient with downtown it was a good spot but the staff I don't think we're too friendly I tried calling multiple times and they were just pretty much hang up on you before you even finish asking him a question I didn't like that it felt real disrespectful and they also would get smart with you when you're just trying to ask a simple question they were just having an attitude right from the door which I didn't think was professional but the hotel was nice

Clean.

The was a $59 Vallet Parking cost which I was not aware of and was not showing on hotel description !

Had a blast and room was comfy and clean.

The rooms were clean and the staff were very friendly. Parking was valet only but very convenient. We were only blocks away from the Mooody theater where we saw Yung Blud and we didn’t have to drive. I will definitely be staying there again.

Great stay

I enjoyed my stay because the staff was friendly and helpful which made my stay very pleasant. The room was really nice and clean. I would gladly comeback to this hotel.

Welcoming

Wounderful stay

I have stayed at this location for several years for quick trips to Austin and have had some great experiences, but my latest trip felt like this hotel needs some definite upgrades and remodeling. Elevators are small and dingy and not all were working on my last stay. Just getting up to my room floor took 3x the normal time. Room bath towels are thin and worn, often smelling of smoke, the kind of towels you would expect to find at a motel 6. Bathrooms and showers are clean and modernized, but the rooms and carpeting need updating. Parking near this location is always a challenge, if you don’t wish to pay the $65 valet charge.

Coffee quality is below usual expectation But overall remains my go 2 hotel

Lovely hotel in a great location , friendly staff

Fantastic location. Nice Breakfast

Geeat location within waling distance to tins if restaurants and bars. You do have to pay for valet but we were fine with that.

You are close to all the downtown areas you would want to go. The property has a decent gym, “a” pool (not anything to really mention), but only valet parking ($65 per night) which was not advertised anywhere. Their staff was less than pleasant.

The pillows were very flat I had to use all 4 pillows because they get flat once you lay on it. The mattress was uncomfortable you can feel the springs coming through. On the website it did not mention that I had to pay $65 for valet parking as there are no other options for this facility this would’ve been nice to know before I booked as I would’ve definitely went somewhere else.

Ridiculous to charge $65 a night for parking.

Great hotel, clean, great location to many point of interests.

Hotel was nice and well maintained. Easy check in process. Good pool and gym. Elevators were a little slow and parking is expensive as there is no onsite parking and you have to valet.

Location for downtown was good. Just so much construction around it made it feel chaotic.

We picked up a rental car because we were traveling to Dallas for a wedding. We asked if we could park it in the garage for an hour while we got our things packed up and loaded and were told no. We had to check out in 2 hours anyways. Was disappointed they wouldn't accommodate our request. Otherwise everything was very nice

Very clean, moder

when I returned home, i found that hotel has charged me some fee. I contacted hotel and they told me that this is some TRF fee. i hav enot agreed to this fee or even been informed. this is attempt to rip offf guest.

The room ac did not work well and took all night to cool of. The mini fridge had a glass from with a big light you couldn't turn off and illuminated half the room at night.

Nice place. Enjoyed my stay minior inconveniences but overall enjoyed my visit.

what I did not like was that we could not self park

not very user friendly.

Convenient location and clean room.

Check in was a breeze. Extra pillows and towels no problem, early check in was provided. Very nice breakfast area and food. Very well priced

Overcharged for parking and no assistance to correct the charges! Fees were $100 per night!!! But I was quoted $65.00. Hotel won’t assist and says to contact parking mgr who will not respond! Beware if you use their parking and it’s difficult not to as there’s not much else to choose from in that area.

The staff wasn't helpful when the guests were lined up waiting 20 minutes for an available the elevator in a 15 story building. Too many stairs to haul luggage for 70 yr old guests

Great room and stay, was not impressed with the pool

Great stay. Clean room, good breakfast. Two minor complaints of $60 mandatory valet parking and slow elevators. Couldn’t be helped but the staff was nice and the location was good. Stayed here for a 2 night concert at the Moody Center. Walked the 1.5 miles back one night. Would stay here again.

We love our stay at this hotel. Very clean, convenient location, staff very friendly, good breakfast.

Stayed one night. Used the gym and pool. Great location

Loved my stay here

Front desk was very friendly and accommodating! Didn’t use any other facilities, but the rooms were clean and shower and beds were very nice! If you are looking for a hotel close to the bars and music this place is a great place to stay. Thank you staff for an amazing stay!

Center.

Valet needs to get training they left my car in drive unattended thankfully it hit the sidewalk not anyone or anything bigger

Rooms are clean, valet parking and close to local entertainment district

During my check in I was having some difficulties and Emma came through and helped out. She was the absolute best, and was so patient and helpful.

Staff was awesome !!! loved it

The staff were very accommodating. The room was upgraded and nice, spacious, and had all the amenities I needed.

Amazing hotel

Very nice place

Great place for the price.

On the website it says parking availabl, but when you check in, there is only valet parking available. I had to pay an extra $200.00 for valet parking. I couldn't even park to check in wirhout using valet parking.

The elevator needed more lighting and one was out of order

very nice

All should be warned that the Hampton provides no free parking. Your only option is to valet park your vehicle for $70 per night. They also did not have luggage cart’s available. My wife and I had to hand carry all of our luggage to the room.

Everything is close by

Great staff and location, only downfall is the pool only gets sun after approx 1 pm.

Nice location close to the Congress bridge with the bats, good breakfast and comfy room.

It's good.

Excellent facility. Very poor breakfast.

Loved the location

The room is alright. Could use some updating. What worries me some is the elevator is not controlled by room keys. Anyone can go up and down.

The location of the property is great, you can walk everywhere in downtown, and it's in a safe neighborhood. The luggage carts were hard to find, we finally came by one on our way out after staying for 3 nights.

The room we stayed in was huge and super nice. Breakfast was good, typical continental breakfast. Only thing I would say is if you want to swim the pool is very small so if you are wanting to lounge poolside then you may want a different hotel, for me it was fine. But I would definitely be happy to stay there again.

was good overall

The valet parking at $59.00 is ridiculous. They did not post this. A joke.

Close to Downtown, so we were able to walk. This gave us great access to food. I enjoyed the quiet location.

Very nice people

Breakfast could have been better :)

Staff was great!

There were a few things that we didn’t like or were annoying. There is no restroom by the pool/fitness center area. You have to go back to your room. Two of the four days of our stay, there were no pool towels. We had to call to have them restocked. Also, the ice machines did not work on most of the floors. We found one that was working. We called and they fixed some of them. We asked for room service daily just to get fresh towels and make the bed, not full service, and the first day we were skipped. All in all, nice hotel and would stay there again. They just need to pay better attention to some things.

Great stay ... just expensive parking (only offer valet).

Nice and comfy

We walked in to soaking wet carpet by the door of our room. The front desk said they’d have maintenance look at it and never addressed it. The carpet remained soaking wet both nights we stayed. Also, there was a cockroach at the waffle station at breakfast!

The dining area had some character. The room was clean and spacious. Infinite walkable restaurant and entertainment options.

The room was great.

This is a very nice property.

Hotels.com did NOT inform me about the mandatory $65 per night fee for guest parking, which added another 40% to the cost of the stay! Guests are required to use valet parking, there is no self-park option. Not happy about not being informed about that, could have picked another hotel with parking included.

The hotel was great, super clean and spacious room. The bed was very comfortable (if you like it soft) and the AC felt so nice with this heat. The breakfast was pretty good too, not many options but still good food and it helped for us that it was served between 6-10AM. Overall a great stay, will be back for our next weekend trip to Austin. :)

Great location

Good location, good breakfast

Everything was good but $100 per day security deposit was too much as we stayed for one week. We are in our 60's and we are not there for a Bachelor/Bachelorette party.

No

Lovely staff. Clean rooms and amenities. Comfortable. Pool was much smaller than it looked in photos. Good location for downtown.

I liked that it was walking distance to ACL Moody Theater

The stay itself was perfectly fine! The room was clean and the hotel was well maintained. Unfortunately, one of the elevators was malfunctioning and caused myself and several other people to get stuck in for 10+ minutes several times. My main complaint is tied to the cost of parking. The hotel only offers valet and charges $59 a night to park your car and sites the only reason for that charge is because parking in general, in Downtown Austin is the 3rd most expensive in the country. However, you are in charge of your parking for your guests, the charge $59 a day is your choice, and you are simply taking advantage of your guests lack of options. Shame on you.

not bad

Staff was nice. Hotel was clean and close to everything.