Fairfield Inn and Suites by Marriott Austin Northwest/Domain

Definitely would book again the are was quiet and the hotel was clean

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Excellent hotel, service, staff, cleanliness, location…we loved our stay and will always stay here while in Austin..thank you !!!

Passable

The whole hotel needs an upgrade, popcorn ceiling still? Furniture and countertops are from the 80s or older.

Staff was great Odor in the room. Location wasn’t great for the price we paid. I thought it should have be cheaper for the location.

Nice location with its own little corner lot

Good

Superb

Great location and great staff

Excellent stay and the breakfast was absolutely the best! It was a busy morning and they were on top of always having enough for everybody thst walked up. Friendly too..

Superb

Clean

Amazing room, easy too find

Amazing room, easy too find

call twice ( different days)at evening time it take Jay a long time to answer the phone and with a unwelcome sound and a very bad attitude

call twice ( different days)at evening time it take Jay a long time to answer the phone and with a unwelcome sound and a very bad attitude

The room was clean and the staff was friendly.

Room was clean. When you flushed the toilet it made a horrible screeching sound that lasted 30 seconds. You could hear it outside. I do not believe it was just our toilet.

We had a great time and stay was friendly.Hotel was very clean area was dad was perfect

Great service!

Good location close to the Domain and secluded hidden by trees. Very nice atmosphere

It was okay. Smell just a little crazy

Breakfast was great, parking was plentiful. But o felt flees on my couch and bed, and the pillows kinda smelled. The rooms are a bit dated.

Good

Perfectly fine hotel outside downtown Austin

This did not affect my review. However I would like to let them know there was some water damage on the outside wall just down from the air conditioner unit.

Everything was great This did not affect my review. However I would like to let them know there was some water damage on the outside wall just down from the air conditioner unit.

Exceptional

Only one waffle iron was working and everything was too cramped, food was good and staff was very sweet.

Good breakfast menu. Plenty of parking easily accessible to everything in the domain area. Not too far from Austin downtown

Superb

Superb

Perfect for

It was close to the Domain A little aged but well maintained. The walls were thin-we could hear our neighbors.

It was close to the Domain A little aged but well maintained. The walls were thin-we could hear our neighbors.

Room was decent but slightly updated. Good breakfast buffet with lots of options. Staff was friendly and helpful.

The breakfast was good The pillows

The breakfast was good The pillows

Clean room, parking safe

The AC was to loud

The AC was to loud

Hi, I’m really disappointed with my stay. The bed was in very poor condition — it smelled bad, was ripped, and the mattress had visible stains. This is not acceptable, especially for the price paid. It did not meet basic cleanliness standards. I would appreciate you addressing this

Hi, I’m really disappointed with my stay. The bed was in very poor condition — it smelled bad, was ripped, and the mattress had visible stains. This is not acceptable, especially for the price paid. It did not meet basic cleanliness standards. I would appreciate you addressing this

Superb

Good

Goo

Room was clean staff was great My room kitchen sink ran over

My room kitchen sink ran over

Just ok my room had big patches on the ceiling that needed fixing not nice

Clean. Quiet. Great staff.

Everything was perfect

Good

Location

Great location and the rooms were clean. Get a room facing the front- the train comes by just after midnight.

I was on the first floor, and it was close to the front and side entrances. The hotel was very close to the Domain, where we were searching for a new place to live. We got a King Suite, which provided plenty of space for my husband and me. I also love that the room had a bathtub. My feet were quite sore at the end of the day, so it was great to soak them. There wasn't anything I didn't like about the facilities. I just felt it was a bit tricky getting to the place with the way the Mopac Expressway is developed. You have to make U-turns in different directions to get to the hotel.

Room was clean and very friendly staff. TV remote was not working and the front desk replaced it on the spot. Close to highways and restaurants.

Room was clean and very friendly staff. TV remote was not working and the front desk replaced it on the spot. Close to highways and restaurants.

Room was very clean. Staff was very attentive. Breakfast was solid. Location was good too.

Room was very clean. Staff was very attentive. Breakfast was solid. Location was good too.

Staff was nice. The rooms were clean but old

Staff was nice. The rooms were clean but old

Front desk manager and General manger rude and unhelpful. Booked a 5-night stay and opted to purchase the stay protection plan for added security. Due to unforeseen circumstances, had to check out after only 2 nights. Despite having purchased the additional protection specifically for this type of situation, my claim was denied, and I was charged for the full week anyway. This experience has left me very disappointed in the hotel's billing transparency and protection policies. I would advise future guests to be wary of their 'stay protection' as it did not honor my request for a partial refund

Front desk manager and General manger rude and unhelpful. Booked a 5-night stay and opted to purchase the stay protection plan for added security. Due to unforeseen circumstances, had to check out after only 2 nights. Despite having purchased the additional protection specifically for this type of situation, my claim was denied, and I was charged for the full week anyway. This experience has left me very disappointed in the hotel's billing transparency and protection policies. I would advise future guests to be wary of their 'stay protection' as it did not honor my request for a partial refund

Excellent experience

Well maintained. Reasonable prices

I love the full breakfast and the fact that it is close to the Domain area. I also love the fast that the property is always clean and the staff is always professional. Some parts of the room like the tiles in the floor in the bathroom on the 4 floor could be remolded and the tub renovated. I was trying to remember the number if you come from the elevator it will be on the right side in the middle of the hallway.

Grear

Grear

Big room, clean place. Will stay again

Big room, clean place. Will stay again

No

I will not stay there anymore. It’s located by railroad track. No more water bottles. The service is as 1-2Stars.

I will not stay there anymore. It’s located by railroad track. No more water bottles. The service is as 1-2Stars.

We loved staying here! Staff was super helpful, breakfast was good and well balanced. Accesible laundry on site. Will definitely keep in mind Fairfield hotels for our future trips. Amazing experience overall!

We loved staying here! Staff was super helpful, breakfast was good and well balanced. Accesible laundry on site. Will definitely keep in mind Fairfield hotels for our future trips. Amazing experience overall!

Staff was extremely pleasant and helpful.

Staff was extremely pleasant and helpful.

The first room's floors were wet and smelled of mold and I had to be moved to a different room.

Was moved to a different room. Breakfast buffet was pretty good.

Was moved to a different room. Breakfast buffet was pretty good.

Great experience! Easy to park. Close enough to drive to shops. Staff was nice and respectful. Room was clean and smelled good. It was so peaceful during the night as well! Would recommend

Great experience! Easy to park. Close enough to drive to shops. Staff was nice and respectful. Room was clean and smelled good. It was so peaceful during the night as well! Would recommend

Everything was great

Everything was great

N/A

Great place to stay

Great place to stay

Everything

Everything

Great front-desk staff; answered my endless questions! The room was great and minty smelling. The extra pillow was appreciated as was the mini-fridge. Breakfast had great options and the moist turkey sausage was a wonderful surprise.

Great front-desk staff; answered my endless questions! The room was great and minty smelling. The extra pillow was appreciated as was the mini-fridge. Breakfast had great options and the moist turkey sausage was a wonderful surprise.

Friendly staff. Helpful nice room. Wonderful

Friendly staff. Helpful nice room. Wonderful

Great food and great thing about me playing my game :)

Great food and great thing about me playing my game :)

The room was very clean, the staff was very friendly and professional.

The room was very clean, the staff was very friendly and professional.

Everything was good

Everything was good

The room was clean but not the room l booked for as I was assigned disabled room. The staff were kind and supportive.

The room was clean but not the room l booked for as I was assigned disabled room. The staff were kind and supportive.

Front desk associate was very nice and the hotel is in a great location. The only reason I didn’t give a 5 Star review is because the hotel is a little out dated.

Front desk associate was very nice and the hotel is in a great location. The only reason I didn’t give a 5 Star review is because the hotel is a little out dated.

The room was dirty and hairs all over pillow. Trash on the floor in the hallway. Checked out 20 minutes after check in.

The room was dirty and hairs all over pillow. Trash on the floor in the hallway. Checked out 20 minutes after check in.

Staff was great. Roach wasn’t. Amenities were okay but a lot of kids that weekend so things were pretty messy or ran through

Staff was great. Roach wasn’t. Amenities were okay but a lot of kids that weekend so things were pretty messy or ran through

Spacious clean room, friendly staff and amazing breakfast!

Spacious clean room, friendly staff and amazing breakfast!

Solid price and good breakfast.

Solid price and good breakfast.

Excellent stay for events and for shopping.

Excellent stay for events and for shopping.

Very nice hotel and amazing staff

Very nice hotel and amazing staff

Comfortable, clean and priced accordingly. Nice stay.

Comfortable, clean and priced accordingly. Nice stay.

Location close to Q2 stadium. Free breakfast, modern clean rooms and friendly staff

This property is clean, quiet and within walking distance of where we want to go

This property is clean, quiet and within walking distance of where we want to go

Business friendly

Business friendly

Pool had many wasps and dragon flies.

Clean and had everything you needed for a overnight stay Everything was good

Bed was a little hard. Pull-out coach made it difficult to maneuver at night

Bed was a little hard. Pull-out coach made it difficult to maneuver at night

Standard breakfast, but nice that it was included. For the value, not much I didn't like.

Location When we checked out we wanted to split the bill as we had instructed when we checked in. The female desk clerk informed us that we were already checked out with one card and did not offer to change as we requested. We were the only ones present and she did finally change to splitting when I insisted.

Nice breakfast buffet, convenient parking and friendly staff.

Nice breakfast buffet, convenient parking and friendly staff.

The front desk people were very nice and helpful. The breakfast was amazing. The room was clean and the bed was very nice and comfortable.

The front desk people were very nice and helpful. The breakfast was amazing. The room was clean and the bed was very nice and comfortable.

Easy check-in, clean rooms, good options for breakfast and the best shower water pressure in any hotel I’ve stayed in.

Easy check-in, clean rooms, good options for breakfast and the best shower water pressure in any hotel I’ve stayed in.

Very good location. Close to The Domain and have good food options.

Very good location. Close to The Domain and have good food options.

Very nice and very safe

Very nice and very safe

Enjoyed the stay

Enjoyed the stay

Good staff, homeless wander through parking lot, elevator outdated

Good staff, homeless wander through parking lot, elevator outdated

Very friendly staff. Makes the trip even better. Thanks.

Very friendly staff. Makes the trip even better. Thanks.

Everything was so good

Everything was so good

Nothing

Nothing

Good job! Keep it up!

Good job! Keep it up!

Breakfast in the morning

Breakfast in the morning

The night staff was very nice. Breakfast also was nice!

The night staff was very nice. Breakfast also was nice!

Air conditioner was quite loud and I ‘m a very light sleeper. Some commotion at the property late at night. Suggested renovation to the hotel is needed.

Air conditioner was quite loud and I ‘m a very light sleeper. Some commotion at the property late at night. Suggested renovation to the hotel is needed.

If you like extra firm beds this is the place for you. If you require anything softer than concrete you’ll not sleep very well. Breakfast was nice, hotel was clean & tidy. The pool was sparkling clean with towels easily accessible. The property was well maintained. For an older hotel you can tell it’s been maintained and updated as needed. Overall I would recommend if you are ok with extra firm mattress.

If you like extra firm beds this is the place for you. If you require anything softer than concrete you’ll not sleep very well. Breakfast was nice, hotel was clean & tidy. The pool was sparkling clean with towels easily accessible. The property was well maintained. For an older hotel you can tell it’s been maintained and updated as needed. Overall I would recommend if you are ok with extra firm mattress.

loved it

loved it

Totally fine for low maintenence business overnight. Super friendly staff. No hot water in the morning.

Totally fine for low maintenence business overnight. Super friendly staff. No hot water in the morning.

The service was poor. No cleaning the rooms, eventhought we asked to clean it.

The service was poor. No cleaning the rooms, eventhought we asked to clean it.

Love the place, clean, spacious, excellent breakfast. I will love to give the 5 star BUT the attended at the front desk ( check in) was no helpful. I was attending a game at Q2 stadium asked about shuttle or UBER, his answer was NO and ignore me. I think the hotel should be aware of the event around and prepare the staff to provide some help

Love the place, clean, spacious, excellent breakfast. I will love to give the 5 star BUT the attended at the front desk ( check in) was no helpful. I was attending a game at Q2 stadium asked about shuttle or UBER, his answer was NO and ignore me. I think the hotel should be aware of the event around and prepare the staff to provide some help

T

T

The proximity of the property to almost all the locations we were set to visit

The proximity of the property to almost all the locations we were set to visit

Good value for money. Fitness center is too basic for my needs :) Very welcoming staff.

Good value for money. Fitness center is too basic for my needs :) Very welcoming staff.

This hotel is an incredible find! It truly delivers on every front, making it an exceptional value. For the price, you can't beat the quality and experience it offers. A fantastic choice for anyone seeking a memorable stay!

This hotel is an incredible find! It truly delivers on every front, making it an exceptional value. For the price, you can't beat the quality and experience it offers. A fantastic choice for anyone seeking a memorable stay!

Crowded parking; but feeled secure; great pool, cool and comfortable beds, shower, linens and towels

Crowded parking; but feeled secure; great pool, cool and comfortable beds, shower, linens and towels

Clean Room, Friendly staff

Clean Room, Friendly staff

We didn't get to stay because our reservation was canceled on us without a notice or our consent.

We didn't get to stay because our reservation was canceled on us without a notice or our consent.

We’ve only been here a couple of hours and the noise from the highway is unbearable. The beds are uncomfortable but I guess you get what you pay for.

We’ve only been here a couple of hours and the noise from the highway is unbearable. The beds are uncomfortable but I guess you get what you pay for.

Great location and wonderful staff. Central to all our needs.

Great location and wonderful staff. Central to all our needs.

The TV and the shelf came tumbling down on my husband when he lightly leaned on it. The tv and shelf were not secured properly. We were unable to watch TV for the evening. The TV screen said no signal. My husbands arm was gashed by the elevator door when it accidentally closed on him. He has very thin skin and takes blood thinners. Other than that, it was okay.

The TV and the shelf came tumbling down on my husband when he lightly leaned on it. The tv and shelf were not secured properly. We were unable to watch TV for the evening. The TV screen said no signal. My husbands arm was gashed by the elevator door when it accidentally closed on him. He has very thin skin and takes blood thinners. Other than that, it was okay.

They upgraded room because it looked like our deadbolt wasn’t working properly is the reason we give it a 2. The breakfast wasn’t good, don’t know how you can mess up eggs and biscuits but they did it well. The hotel is next to a train track that wakes you up every couple hours during the night

They upgraded room because it looked like our deadbolt wasn’t working properly is the reason we give it a 2. The breakfast wasn’t good, don’t know how you can mess up eggs and biscuits but they did it well. The hotel is next to a train track that wakes you up every couple hours during the night

Very clean Hotel and kind hosts.

Very clean Hotel and kind hosts.

Breakfast they need to change , more variety. TV need spanish channel

Breakfast they need to change , more variety. TV need spanish channel

Safe part of time, close to restaurants

Safe part of time, close to restaurants

Easily served its purpose for a quick biz trip to Austin where I spent much more time out/about than at the hotel where I needed quiet and comfort...which it did well. There are some signs of wear/tear but it's clean and the staff are super friendly. Easy parking, easy on/off of highways.

Easily served its purpose for a quick biz trip to Austin where I spent much more time out/about than at the hotel where I needed quiet and comfort...which it did well. There are some signs of wear/tear but it's clean and the staff are super friendly. Easy parking, easy on/off of highways.

None of the ice machines worked. I have stayed here every year to facilitate the State Track Meet. It was an inconvenience when I have to stop each morning at a gas station to get ice. The front desk did not have an answer on why there was no ice in the machines.

None of the ice machines worked. I have stayed here every year to facilitate the State Track Meet. It was an inconvenience when I have to stop each morning at a gas station to get ice. The front desk did not have an answer on why there was no ice in the machines.

Needs ice machines only had one an didn't work

Needs ice machines only had one an didn't work

Great

Great

Rooms were a bit dated. Everything else was good.

Rooms were a bit dated. Everything else was good.

Great

Great

It was a great hotel so convenient and close to everything

It was a great hotel so convenient and close to everything

Ok

Ok

Nice location

Nice location

The property is really close the The Domain area, main rrason for me staying there, was meeting uo with friends. The trainyracks are really close by so you willbhear some trains coming thru. The wifi says it was connected but it was blocking any internet access and wasnt receiving any wifi calls and the place is not in a good 5g area so teception was shotty at best. Staff was friendly, rooms were clean, had a king suit which offered olenty of room. Shower and other restroom facilities worked great. Inaide the hotel it was quiet.

The property is really close the The Domain area, main rrason for me staying there, was meeting uo with friends. The trainyracks are really close by so you willbhear some trains coming thru. The wifi says it was connected but it was blocking any internet access and wasnt receiving any wifi calls and the place is not in a good 5g area so teception was shotty at best. Staff was friendly, rooms were clean, had a king suit which offered olenty of room. Shower and other restroom facilities worked great. Inaide the hotel it was quiet.

Property is clean, comfortable, and friendly staff. I had no hot water at the sink for the entire stay, even after notifying the front desk on the first day. Hard to shave with cold water.

Property is clean, comfortable, and friendly staff. I had no hot water at the sink for the entire stay, even after notifying the front desk on the first day. Hard to shave with cold water.

.

.

We had a nice peaceful stay

We had a nice peaceful stay

It was a nice place to stay and very close to everything we wanted to do.

It was a nice place to stay and very close to everything we wanted to do.

The staff is amazing

The staff is amazing

Staff was incredibly nice and made checking in and checking out very easy. Me and my friends had a great time staying here and will be coming back!

Staff was incredibly nice and made checking in and checking out very easy. Me and my friends had a great time staying here and will be coming back!

Clean and comfortable room

Lovely hotel with everything you need close by. Nice staff. Very comfortable.

We got a room right above the train tracks and those train at 4am are noisy...also, the area is not the best

Quick and easy check in process, the Austin Domain area is fantastic! One thing I’d love is if they creat a back road to go to the shops on domain! But fantastic area

I wish there was a microwave in the room. Besides that, everything was great.

It is okay

I had a great time over there, breakfast was delicious too.

Our guest indicated that the water in the bathroom sink smelled of sewage.

Clean and pleasant

The room we stayed in needed some attention. Toilet paper holder was hanging at an angle. The sink was falling away from the vanity top. There was no tray in the microwave. The room had a funky smell. The room was noisy. Not a good experience.

Its very ok

Other than that staff was super nice & hotel room was clean.

Nice place , great breakfast only draw back is its right next to a train track and the train goes thru multiple times per night.

Ramon was extremely helpful in getting me checked in. So positive!!

The Fairfield Inn has such wonderful staff. Very kind and helpful.

Na

All good great location

There are no usb outlets in the room. Killed a giant cockroach in the bathroom the last morning of my stay. The internet connection was not good.

I asked front desk for a bottle of water because there is no ice machine. The Hispanic lady was very nice about it, but the white lady who worked on Saturday gave me a gripe and did not give me. The room has not been vacuumed well, so my dust mite allergies kicked in. Shower head was broken. The location is very deceiving. Close to the Domain but there is a rail track and cannot cross. One way street goes opposite direction of the Domain. It takes 8 minutes drive to the Domain.

The carpet and the room smell like wet carpet only stayed at Friday for a couple hrs and left and got a new hotel

This property was excellent. Very clean and no weird smells. Check in was a breeze. We had the handicap room and everything was easy to get around. Definitely would recommend and stay again

The TV didnt work in my eoom nor was there a ohine to call down about the issue... The good part was when I called the person immediately gave me an upgraded room. He was excellent!

The property was clean and convenient, not that far from downtown.

Did what needed to be done . Pleasurable stay .

Great for the price

I wish there was a water bottle dispenser available. Otherwise, all the staff was friendly and helpful.

Good room, Jay at front desk was super helpful and friendly. Our only issues were that our room was not cleaned or checked for need of new towels. Also no fan in bathroom. It was nice property and very quiet.

The room I got first water shower wasn’t hot then I went to reception and I was transfer to a second room and the same problem and heater wasn’t working either, one again I went to reception and finally the young woman gave a good room.

No issues with my stay. Close to Domain, but you have to drive over. Fence surrounds the property so must drive over but it’s very close.

Everything was great!

It is close to many areas to visit and shop

This is the best hotel of my life I can’t stop coming back this is the only hotel I will go to

I couldn’t believe this place could be so nice and it was the best price

Greatest place in town

Best place in town

Ok I stay from Saturday to Sunday and half way through the night the heater cut off and the room was freezing. Me and my partner were both very cold throughout the night. I checked it I. The morning and the thermostat wasn’t working at all.

All the workers I have come in contact with are so helpful and so nice this hotel is number 1 of all time best hotel I have stayed at and the nicest

Would stay here again.

The property was decent. The location was on a dead end turn around, so access to the freeway was a little inconvenient. The beds were not super comfortable. Other than that, the property was a little dated but not in bad shape, clean. Everything seemed to work in the room. Nice breakfast served.

Recommend it!!

Very professional staff.

Nasty. No water in the room patchy wifi

Nice room and amenities. Close to Mall and restaurants.

Dumb parking recapture fee for a completely empty and poorly located parking lot

The entire staff was very kind and helpful, the room was very clean, and the breakfast was amazing!

A little tricky to find, this is actually a bit of a hidden gem. You CANNOT walk to the domain, but its just around the corner from the best place to park for it. Staff was more than helpful. Great all around.

It was quite and amazing