Courtyard by Marriott Austin Airport
About Courtyard by Marriott Austin Airport
Located just 2 miles from Austin-Bergstrom International Airport, this hotel offers a free airport shuttle, restaurant and rooms with a flat-screen TV. Free Wi-Fi is available throughout the hotel. The guest rooms at the Courtyard Austin Airport have a microwave and compact refrigerator. They also include a spacious work desk, an ergonomic chair and cable TV. Rooms also include free tea and coffee service as well as free wired internet. The Courtyard Austin offers a full-service lobby bar and the Bistro, which is open for breakfast and dinner and serves characteristic American cuisine. Popular restaurants are just 4 miles away. . Guests can visit the hotel’s on-site gym, which offers cardiovascular equipment and free weights. The Harvey Penick Golf Campus is 5 miles from this Austin Marriott hotel.
Amenities
- On-site parking
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Valet parking
- Bar / lounge
- Café / coffee shop
- Breakfast available
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Public transit access
Reviews
The hotel staff is generally praised for their friendliness and helpfulness. However, there are mixed reviews about the hotel's amenities and services, with some guests expressing dissatisfaction with the lack of hot water and breakfast options. The hotel's proximity to the airport is appreciated, but some guests find the surrounding area unappealing.
- Friendly and helpful staff
- Convenient location near the airport
- Lack of hot water in some rooms
- Limited breakfast options
- 5/5
Everything Nothing
- 5/5
Exceptional
- 5/5
The staff was always cheerful and helpful. All facilities were clean and well maintained. The best part of my experience was the shuttle driver. There was a multi vehicle accident blocking the highway to the airport. Without GPS, he navigated a complicated route on backroads and got me to the airport in time. His dedication and on the spot innovation was exemplary.
- 5/5
Amazing place. Sometimes places by the airport can be risky, but not this place. It was a great place to stay. Great staff. Great rooms. Every amenity you’d want, including a full and fun bar area with good food.
- 2/5
Disappointing
- 5/5
Great location, great staff, clean hotel room.
- 5/5
Staff was great
- 2.5/5
Not providing free coffee in the lobby doesn’t help! It was a quiet night. The directions for getting to the hotel were very poor on Google maps
- 2.5/5
Not providing free coffee in the lobby doesn’t help! It was a quiet night. The directions for getting to the hotel were very poor on Google maps
- 5/5
Exceptional
- 5/5
Very nice property. Nice store and restaurant wasn’t too happy not having free breakfast on the website when I booked it said it had free breakfast. Very disappointed
- 5/5
Nice. No free breakfast.
- 0.5/5
Staff was rude. Made checkin and check out requests several times and was ignored.
- 0.5/5
Clean, convenient hotel. Staff was rude. Made checkin and check out requests several times and was ignored.
- 5/5
Exceptional
- 5/5
There was nothing that I can say that I didnt like.
- 5/5
The staff was absolutely fantastic, they accidentally double charged due to a mix up but instantly fixed it. The rooms were very clean and smelled amazing. It was quiet during the night and service quality was excellent. Easily accessible to get to and will definitely be staying there again on the next trip to Austin, and anyone else traveling there I would highly recommend staying here. There was nothing that I can say that I didnt like.
- 5/5
Exceptional
- 5/5
We got to the hotel late because of our flight. We were able to get something to eat, which was a life saver for us!
- 4/5
The location is next to the airport, which was good for our purposes. Even so, the noise control is good -- only on occasion was the airplane noise objectionable. The check-in staff was able to get me a room prior to official 'check-in' time. The bill was accurate. The room was clean, comfortable, and had working amenities. Wifi is good. The breakfast was good, but took a long while and part of the order was missing and had to be redone. Also, I chose a reservation that included breakfast, verified this at checkout, but this information did not get to the restaurant. As a result, I had to go back to check-in and get this fixed.
- 4/5
The location is next to the airport, which was good for our purposes. Even so, the noise control is good -- only on occasion was the airplane noise objectionable. The check-in staff was able to get me a room prior to official 'check-in' time. The bill was accurate. The room was clean, comfortable, and had working amenities. Wifi is good. The breakfast was good, but took a long while and part of the order was missing and had to be redone. Also, I chose a reservation that included breakfast, verified this at checkout, but this information did not get to the restaurant. As a result, I had to go back to check-in and get this fixed.
- 4/5
Airport shuttle was easy and efficient- got us to the airport in plenty of time!
- 5/5
Nice property for location and price.
- 5/5
Airport shuttle and being able to leave my car there is a huge bonus.
- 5/5
Food was left in the fridge from a previous guest.
- 3/5
Pleasant
- 4/5
Clean room, friendly staff, just hotel felt kinda old and not well maintained but overall a good experience
- 4.5/5
Very clean and comfortable. Dining was limited.
- 4.5/5
Very clean and comfortable. Dining was limited.
- 3/5
Room very dated. It was clean but just not kept up well. Also it took a very long time for the water to get hot.
- 3/5
Room very dated. It was clean but just not kept up well. Also it took a very long time for the water to get hot.
- 5/5
Clean, comfortable, with great staff and a shuttle to the airport only 5 min away.
- 5/5
Clean, comfortable, with great staff and a shuttle to the airport only 5 min away.
- 5/5
Nice size room clean welcoming staff.
- 5/5
Nice size room clean welcoming staff.
- 1.5/5
Breakfast should be free for the price and worst nights sleep due to terrible beds
- 1.5/5
Breakfast should be free for the price and worst nights sleep due to terrible beds
- 4.5/5
JD, Devin, Tina were OUTSTANDING. Tina shuttled us to airport safely, warmly, no stress, GREAT DRIVER. Devin made the BEST QUESADILLA EVER. JD was so kind and sweet registering me quickly and gave me a courtesy gift of water. I was thirsty. I will stay here again. I would have liked a hot soup and a big garden salad but when I arrived, only meatballs and quesadillas were available. Bummer. I had no car to drive for food and was craving veggies.
- 4.5/5
JD, Devin, Tina were OUTSTANDING. Tina shuttled us to airport safely, warmly, no stress, GREAT DRIVER. Devin made the BEST QUESADILLA EVER. JD was so kind and sweet registering me quickly and gave me a courtesy gift of water. I was thirsty. I will stay here again. I would have liked a hot soup and a big garden salad but when I arrived, only meatballs and quesadillas were available. Bummer. I had no car to drive for food and was craving veggies.
- 5/5
Great staff. Very polite and efficient to include the airport shuttle driver.
- 5/5
Great staff. Very polite and efficient to include the airport shuttle driver.
- 5/5
The staff was great.
- 5/5
The staff was great.
- 0.5/5
walls are paper thin, pillows smash down totally flat/
- 5/5
Great room! A special shout-out to Barbara at the lobby for being so friendly
- 5/5
Great room! A special shout-out to Barbara at the lobby for being so friendly
- 5/5
Great job to everyone!!
- 5/5
Great job to everyone!!
- 5/5
staff was accommodating!
- 5/5
staff was accommodating!
- 5/5
The moment I checked in, the manager, Patrick helped me in every way. He was simply terrific. Barbara the front desk lady was so kind and professional, She got me the perfect room. Devan, the man at the restaurant was fabulous as well. I couldn't have asked for nicer service in every way. I will definitely stay there again, next time I am at the Austin Airport and require a hotel room.
- 5/5
The moment I checked in, the manager, Patrick helped me in every way. He was simply terrific. Barbara the front desk lady was so kind and professional, She got me the perfect room. Devan, the man at the restaurant was fabulous as well. I couldn't have asked for nicer service in every way. I will definitely stay there again, next time I am at the Austin Airport and require a hotel room.
- 3.5/5
I booked this hotel because breakfast was included per the web site - only to find out that break fast was an $18.00 per person extra charge. I will not stay in a Marriott property ever again. That is bait and switch
- 4.5/5
Everyone from the shuttle driver, bistro personnel, and front desk personnel were very courteous and helpful. Thank you!
- 4/5
All according to plan. There was no free breakfast.
- 4/5
All according to plan. There was no free breakfast.
- 4.5/5
Patrick and Devin were fabulous.so helpful and hospitable food was great, we will be back!
- 5/5
Staff very friendly. Rooms large and clean. Disappointed the shuttle doesn’t run before 4 am so had to pay an Uber which was $40 extra.
- 5/5
Staff very friendly. Rooms large and clean. Disappointed the shuttle doesn’t run before 4 am so had to pay an Uber which was $40 extra.
- 5/5
Nice room, quiet, convenient. Recommend to travelers.
- 5/5
Nice room, quiet, convenient. Recommend to travelers.
- 5/5
Everyone was very nice. The room was clean and looked nice and was well stocked. The restaurant was very pretty. The chef waited on us and took excellent care of us. The food was excellent. We have been looking for a hotel in between Home and Houston which we travel frequently with our dog. This is the 6 place we had tried. I believe we finally found our home away from home. We will see you in a couple weeks
- 5/5
Everyone was very nice. The room was clean and looked nice and was well stocked. The restaurant was very pretty. The chef waited on us and took excellent care of us. The food was excellent. We have been looking for a hotel in between Home and Houston which we travel frequently with our dog. This is the 6 place we had tried. I believe we finally found our home away from home. We will see you in a couple weeks
- 5/5
Left before breakfast to catch a flight
- 5/5
Left before breakfast to catch a flight
- 4/5
Didn’t have breakfast- we left early - had a airline to catch
- 4/5
Didn’t have breakfast- we left early - had a airline to catch
- 5/5
Location to Airport N/a
- 5/5
Great staff and room was very clean.
- 5/5
Great staff and room was very clean.
- 5/5
Great
- 5/5
Great
- 5/5
Roomy, mattress comfortable, location
- 5/5
Roomy, mattress comfortable, location
- 5/5
The staff was great. The place was clean
- 5/5
The staff was great. The place was clean
- 5/5
- 5/5
- 4/5
Airport shuttle driver very nice & prompt. The bistro on the evening was very good and reasonable. Devin at the bistro was super friendly and attentive. Front desk workers were helpful at check in and check out.
- 4/5
Airport shuttle driver very nice & prompt. The bistro on the evening was very good and reasonable. Devin at the bistro was super friendly and attentive. Front desk workers were helpful at check in and check out.
- 3/5
We wanted a hotel close to the Circuit if the Americas. It was. Bed was not as comfortable as I like. But room was clean. Took forever for water to get hot in sink and shower and water pressure was minimal. We didn’t get breakfast because there were minimal choices.
- 3/5
We wanted a hotel close to the Circuit if the Americas. It was. Bed was not as comfortable as I like. But room was clean. Took forever for water to get hot in sink and shower and water pressure was minimal. We didn’t get breakfast because there were minimal choices.
- 5/5
Very nice breakfast and coffee selection . Need to be open earlier than 7am. 6:30 everything should be getting ready to be in place or options for early risers. Having to wait or eat elsewhere at this fine establishment shouldn’t be an option.
- 5/5
Very nice breakfast and coffee selection . Need to be open earlier than 7am. 6:30 everything should be getting ready to be in place or options for early risers. Having to wait or eat elsewhere at this fine establishment shouldn’t be an option.
- 5/5
Staff are really sweet and kind. My room is always immaculate. I love the fact they offer shuttle to airport and it’s close.
- 5/5
Staff are really sweet and kind. My room is always immaculate. I love the fact they offer shuttle to airport and it’s close.
- 5/5
G
- 5/5
G
- 5/5
Not enough mirrors in room, body mirror would be great
- 4/5
Cons: breakfast not included in room rate, no pool, area around hotel is a bit sketchy at night.
- 4/5
Cons: breakfast not included in room rate, no pool, area around hotel is a bit sketchy at night.
- 4/5
All was good
- 4/5
Parking 17
- 3/5
Very noisy room above us. Noise lasted for hours in the late night. Very disruptive when we had to get to airport at 5am.
- 3/5
Very noisy room above us. Noise lasted for hours in the late night. Very disruptive when we had to get to airport at 5am.
- 4/5
Clean, comfortable rooms and close to the airport.
- 4/5
Clean, comfortable rooms and close to the airport.
- 5/5
Is that correct? Not a very good look for Hotels.com.
- 5/5
Is that correct? Not a very good look for Hotels.com.
- 4.5/5
Excellent location
- 3/5
Overall good, but they will charge for parking onsite.
- 3/5
Overall good, but they will charge for parking onsite.
- 5/5
It was great
- 5/5
It was great
- 5/5
It was great. Friendly staff.
- 5/5
It was great. Friendly staff.
- 5/5
Good access
- 5/5
Good access
- 2.5/5
It was all nice nothing to brag about it was the “didn’t like”that was a bummer. The shuttle bus took super long to pick up at the airport (over 30 minutes when quoted 10. I saw other same shuttles come and go repeatedly. Once the shuttle arrives the driver was totally un friendly and barely said a word and the A/C was broken. And sure these things happen. And it could have been excused easily with some conversation and a simple explanation. “Please pardon the inconvenience ladies, we are experiencing some technical difficulties today” would have gone a long ways.. But we got nothing. Except the feeling we were a bother. Then to top it off NO HOT WATER TO SHOWER!!! When I booked I saw that a woman had complained about 3 to 5 months prior that there was no hot water in the shower and she was really upset because she had called ahead to make sure because she had seen a review prior about no hot water, but she assumed it would’ve been taken care of by then but she did her due diligence and called ahead and they said it was fine. She wakes up in the morning no hot shower. Well I trusted that this was probably just a glitch and I went ahead and booked and sure enough I wake up and I had had to cut my short because I had a really bad head cold and I needed a hot shower desperately to clear my head from the sinus congestion to get on the plane yet NO HOT WATER. So I could not shower at all before I got on a plane from Texas to Honolulu.. this was horrible! I had to take a sponge bath. So they definitely have a major issue. I told them at checkout and they did absolutely nothing for me… I even called to address the situation with them and they emailed me later with 3000 Marriott Bonvoy points again this did nothing to make me feel better whatsoever. If this was something that I just happened once I could’ve easily forgotten it but the fact that this is an ongoing situation and they’ve done nothing about it speaks volumes don’t stay here!
- 4/5
The staff, Devin our Bartender was amazing! His drinks were top notch! He was happy, personable and an all around great person! Nothing, my flight was cancelled so it was just a quick overnight.
- 3/5
The hotel was overall good but the bar and food was expensive and the $14 drink I bought looked like someone drank half of it. It was a joke. Then I woke up early for my shuttle and had to take a cold shower because the water never warmed up. I had it started for 20 minutes before I got in and it was not warm
- 3/5
The hotel was overall good but the bar and food was expensive and the $14 drink I bought looked like someone drank half of it. It was a joke. Then I woke up early for my shuttle and had to take a cold shower because the water never warmed up. I had it started for 20 minutes before I got in and it was not warm
- 3/5
Kinda hard to get there if you have never been in the area. Charged $$$ for parking for Marriott members? $$ cost for bistro. Don’t eat there unless money is no problem; also surprised on how much Taxes were. Could have stayed 20 to 30 miles away for cheaper.
- 3/5
Kinda hard to get there if you have never been in the area. Charged $$$ for parking for Marriott members? $$ cost for bistro. Don’t eat there unless money is no problem; also surprised on how much Taxes were. Could have stayed 20 to 30 miles away for cheaper.
- 5/5
All in all, an extremely excellent stay.
- 5/5
All in all, an extremely excellent stay.
- 5/5
Nice hotel
- 5/5
Nice hotel
- 4/5
Decent hotel very close to airport. Minimal extras.
- 4/5
Decent hotel very close to airport. Minimal extras.
- 4/5
clean, nice staff. Thank you!
- 4/5
clean, nice staff. Thank you!
- 5/5
Great hotel great location
- 5/5
Great hotel great location
- 5/5
clean and friendly staff. spacious room for great price
- 5/5
clean and friendly staff. spacious room for great price
- 4/5
We only used the hotel for an overnight stay near the airport because we had early flight. The shuttle was on time at 6:30am and we had no trouble making out flight.
- 4/5
We only used the hotel for an overnight stay near the airport because we had early flight. The shuttle was on time at 6:30am and we had no trouble making out flight.
- 5/5
Enjoyed the experience. Nice property.
- 5/5
Enjoyed the experience. Nice property.
- 4/5
Great property and location to airport. Luke warm shower in the morning.
- 4/5
Great property and location to airport. Luke warm shower in the morning.
- 5/5
Airport shuttle services excellent
- 5/5
Airport shuttle services excellent
- 4/5
Everything was great. But if you are a light sleeper, this is not for you. Airport is too close.
- 4/5
Everything was great. But if you are a light sleeper, this is not for you. Airport is too close.
- 3/5
Good food and bar. My room had zero cold water in the shower so unable to get cleaned up for my flight home.
- 3/5
Good food and bar. My room had zero cold water in the shower so unable to get cleaned up for my flight home.
- 5/5
Everyone on the property was amazing! From the lady at the front desk to service at the Bistro!
- 5/5
Everyone on the property was amazing! From the lady at the front desk to service at the Bistro!
- 4/5
Np hot water, had to move to another room after having completely unpacked.
- 4/5
Np hot water, had to move to another room after having completely unpacked.
- 5/5
Wonderful. Close to the venue and airport
- 5/5
Wonderful. Close to the venue and airport
- 4/5
Near the airport and staff are friendly.
- 4/5
Near the airport and staff are friendly.
- 5/5
Awesome staff! Welcoming and supportive. I travel with 88 year mother and that is always a challenge but the front desk was ready to assist. Room was nice and comfortable. Great breakfast options and loved the onsite bar for unwind after a long drive.
- 5/5
Awesome staff! Welcoming and supportive. I travel with 88 year mother and that is always a challenge but the front desk was ready to assist. Room was nice and comfortable. Great breakfast options and loved the onsite bar for unwind after a long drive.
- 4/5
Check in was easy room was comfortable pretty quit being next to the airport food was good had there burger from there kitchen I would stay here again for sure. But one thing I did notice is there is not really parking for vehicles pulling trailers
- 4/5
Check in was easy room was comfortable pretty quit being next to the airport food was good had there burger from there kitchen I would stay here again for sure. But one thing I did notice is there is not really parking for vehicles pulling trailers
- 4/5
The drive to the parking lot would be my only complaint. It is pretty rough getting there.
- 4/5
The drive to the parking lot would be my only complaint. It is pretty rough getting there.
- 4/5
It's pleasant.
- 4/5
It's pleasant.
- 3/5
Room 303: 2room suite was nice to have extra space. Front desk at check-in was unmoved, not warm, no smile. Very difficult to understand. Young man seemed shy and incapable. At hotel's happy hour (lobby bistro) Joe Perez, the bartender/cook was welcoming, friendly and working hard. Food was typical but his effort made it seem better. Great job Marriott keeping him on staff! He was doing the work of 3 people! Someone could have helped him clear off tables though. Front desk seemed oblivious even while not having anything to do within eyesight of the bustling clusters of people. Lack of teamwork on the part of front desk. Breakfast next day (Sat) wonderful! Lots of staff walking lobby making sure to greet all guests. My coffee was made to my liking so I was very pleased. A/C unit in room was either freezing cold or heater would activate, a bit annoying.
- 3/5
Room 303: 2room suite was nice to have extra space. Front desk at check-in was unmoved, not warm, no smile. Very difficult to understand. Young man seemed shy and incapable. At hotel's happy hour (lobby bistro) Joe Perez, the bartender/cook was welcoming, friendly and working hard. Food was typical but his effort made it seem better. Great job Marriott keeping him on staff! He was doing the work of 3 people! Someone could have helped him clear off tables though. Front desk seemed oblivious even while not having anything to do within eyesight of the bustling clusters of people. Lack of teamwork on the part of front desk. Breakfast next day (Sat) wonderful! Lots of staff walking lobby making sure to greet all guests. My coffee was made to my liking so I was very pleased. A/C unit in room was either freezing cold or heater would activate, a bit annoying.
- 5/5
I only wish that there was room service but the mini store and bistro had a great selection of food and drinks.
- 5/5
I only wish that there was room service but the mini store and bistro had a great selection of food and drinks.
- 5/5
This is our second stay at this hotel. Each time has been excellent. The staff is always friendly and professional. The cider and sweets in the lobby this trip were a plus. We will be using this as our hotel for all our future trips.
- 5/5
This is our second stay at this hotel. Each time has been excellent. The staff is always friendly and professional. The cider and sweets in the lobby this trip were a plus. We will be using this as our hotel for all our future trips.
- 4/5
Everything was fine but I have one whiney complaint. The TV is hard to see from the bed. I like to watch TV in bed. Otherwise it was ok....decent shower....breakfast and coffee were expensive but it tasted good. I'd have preferred a breakfast buffet but whatever. I probably would not stay here again because of the tv and paying for having to pay for breakfast.
- 4/5
Everything was fine but I have one whiney complaint. The TV is hard to see from the bed. I like to watch TV in bed. Otherwise it was ok....decent shower....breakfast and coffee were expensive but it tasted good. I'd have preferred a breakfast buffet but whatever. I probably would not stay here again because of the tv and paying for having to pay for breakfast.
- 4/5
Quickly stay and comfortable
- 4/5
Quickly stay and comfortable
- 5/5
Smelled a lot like smoke in my room but other than that was clean, convenient and pleasant stay.
- 5/5
Smelled a lot like smoke in my room but other than that was clean, convenient and pleasant stay.
- 3/5
Couldn’t get hot water in second room. Maintenance guy got the water warm enough for a shower but it was inconsistent.
- 3/5
Couldn’t get hot water in second room. Maintenance guy got the water warm enough for a shower but it was inconsistent.
- 5/5
Very good staff. Property was tucked near airport so not an area you would want to do things in but convenient enough to nice areas with a car. Quiet despite proximity to airport.
- 5/5
Very good staff. Property was tucked near airport so not an area you would want to do things in but convenient enough to nice areas with a car. Quiet despite proximity to airport.
- 5/5
Easy fast shuttle.
- 5/5
Easy fast shuttle.
- 1/5
What a terrible experience! Not only was there no hot water, but the hotel also mistakenly charged me over $1000. A Hugh mess.
- 1/5
What a terrible experience! Not only was there no hot water, but the hotel also mistakenly charged me over $1000. A Hugh mess.
- 5/5
Clean and conveniently locate 10 mins away from The concourse project.
- 5/5
Clean and conveniently locate 10 mins away from The concourse project.
- 4/5
Was close to airport, convenient, clean. Waffle house and Javi's Tex-Mex restaurants near by.
- 4/5
Was close to airport, convenient, clean. Waffle house and Javi's Tex-Mex restaurants near by.
- 5/5
The staff was very accomodating
- 5/5
The staff was very accomodating
- 4/5
Good stay
- 4/5
Good stay
- 4/5
Enjoyed everything about my stay; and will gladly return!
- 4/5
Enjoyed everything about my stay; and will gladly return!
- 5/5
There was no hot water in our room. It was lukewarm at best. My wife toughed it out. I’ve only cold showered when absolutely necessary and no other options. I brought this to the attention of the front desk for future resolution.
- 5/5
There was no hot water in our room. It was lukewarm at best. My wife toughed it out. I’ve only cold showered when absolutely necessary and no other options. I brought this to the attention of the front desk for future resolution.
- 5/5
Amazing stay
- 5/5
Amazing stay
- 4/5
People at reception were friendly and helpful checking in and out. We had a great shuttle experience to the airport: driver was helpful with our bags and knowledgeable about a convenient drop off location for our airline.
- 4/5
People at reception were friendly and helpful checking in and out. We had a great shuttle experience to the airport: driver was helpful with our bags and knowledgeable about a convenient drop off location for our airline.
- 3/5
Good property but i was almost charges for breakfast though it was part of my reservation. Glad i was mindful of my room charges..
- 3/5
Good property but i was almost charges for breakfast though it was part of my reservation. Glad i was mindful of my room charges..
- 5/5
Polite staff, cleanliness of room
- 5/5
Polite staff, cleanliness of room
- 5/5
Very clean comfortable, everyone was friendly. The transportation to the airport made my travel very easy - and the driver was very friendly and helpful.
- 5/5
Very clean comfortable, everyone was friendly. The transportation to the airport made my travel very easy - and the driver was very friendly and helpful.
- 5/5
My stay was very pleasant. Great staff, very polite.
- 5/5
My stay was very pleasant. Great staff, very polite.
- 5/5
We will come back here when we fly out of Austin!!!
- 5/5
We will come back here when we fly out of Austin!!!
- 5/5
Didn’t know. Front desk this morning outstanding
- 5/5
Didn’t know. Front desk this morning outstanding
- 5/5
Easy access to the mall and to the airport
- 5/5
Easy access to the mall and to the airport
- 5/5
Very good location between COTA and downtown. Very friendly staff and clean rooms - will stay their again.
- 5/5
Very good location between COTA and downtown. Very friendly staff and clean rooms - will stay their again.
- 4/5
The facility itself is very nice and the staff was very friendly and helpful. The rooms are quite nice and comfortable. I have to hit on the cleanliness a little. Most of it was perfect. But one of the beds in our room had some cracker bits and some type of sauce on the sheets. Easy as getting some new bedding but it was 2am after a long trip and long show so I just took that sheet off and went to sleep. Everything else was perfect and they really have a nice set up. I don’t even remember if I mentioned it to them in the morning. Was still pretty tired but my only complaint and I can see it being a big point for a lot of people
- 4/5
The facility itself is very nice and the staff was very friendly and helpful. The rooms are quite nice and comfortable. I have to hit on the cleanliness a little. Most of it was perfect. But one of the beds in our room had some cracker bits and some type of sauce on the sheets. Easy as getting some new bedding but it was 2am after a long trip and long show so I just took that sheet off and went to sleep. Everything else was perfect and they really have a nice set up. I don’t even remember if I mentioned it to them in the morning. Was still pretty tired but my only complaint and I can see it being a big point for a lot of people
- 4/5
We had a very seamless stay. Not a lot of food options but the hotel bar had great burgers.
- 4/5
We had a very seamless stay. Not a lot of food options but the hotel bar had great burgers.
- 5/5
Great customer service
- 5/5
Great customer service
- 5/5
Great customer service
- 5/5
Great customer service
- 5/5
Nice and comfortable room. Conveniently close to the airport.
- 5/5
Nice and comfortable room. Conveniently close to the airport.
- 5/5
Excellent ⭐️ ⭐️⭐️⭐️⭐️
- 5/5
Excellent ⭐️ ⭐️⭐️⭐️⭐️
- 5/5
- 5/5
- 3/5
property needs updating
- 3/5
property needs updating
- 5/5
Check-in and check-out was so easy. Room was clean and spacious. The matress was uncomfortable to me, my husband and my daughter.
- 5/5
Check-in and check-out was so easy. Room was clean and spacious. The matress was uncomfortable to me, my husband and my daughter.
- 1/5
Got moved last minute to another hotel without enough bed space and had people sleeping on floor
- 1/5
Got moved last minute to another hotel without enough bed space and had people sleeping on floor
- 5/5
Close to places to eat and airport. Clean, quiet and food on site.
- 5/5
Close to places to eat and airport. Clean, quiet and food on site.
- 5/5
So far so good. The floor of our room was soaked with water about 4 ft out from AC. I called the front desk and they moved us immediately.
- 5/5
So far so good. The floor of our room was soaked with water about 4 ft out from AC. I called the front desk and they moved us immediately.
- 2/5
The stay was fine. But it would have been nice if the shuttle would have actually picked us up. We wait for almost an hour(in the shuttle service hours, I checked after arriving) in the heat, and they never showed. We had to take an Uber instead because I was tired of sweating and the hotel also would not answer their phone. That is ridiculous
- 2/5
The stay was fine. But it would have been nice if the shuttle would have actually picked us up. We wait for almost an hour(in the shuttle service hours, I checked after arriving) in the heat, and they never showed. We had to take an Uber instead because I was tired of sweating and the hotel also would not answer their phone. That is ridiculous
- 5/5
The rooms were also well equipped and beds were comfortable. The airport shuttle is on a on demand basis only. My only issue was the that the phones were down and I had no way to communicate with the hotel. Fortunately a Shuttle from a local hotel knew the situation and brought me.
- 4/5
Clean place, not the most comfortable bed, but I’ve slept on worse.
- 4/5
Great location - right next to the highway and airport. It was a little noisy when the construction work is going. Food and beverages are over priced at the Market.
- 3/5
Be aware of the $15 parking fee!!!!
- 1/5
Marriott is losing its customer centricity, it seems to be a global phenomenon. It has become a common observation. I have had better experiences with other hotel chains atleast in this year.
- 1/5
Marriott is losing its customer centricity, it seems to be a global phenomenon. It has become a common observation. I have had better experiences with other hotel chains atleast in this year.
- 4/5
Great otger than older HVAC which took a long time to cool down the room.
- 5/5
Easy to get to and great staff
- 5/5
Our go to hotel for COTA
- 5/5
Bob was gracious and very accommodating. Service overall was outstanding. A+
- 5/5
Everything was great, tooms nice and clean and the most important, confortable beds.
- 3/5
The pillow and the bed was to hard for me. The staff was great
- 5/5
call for the shuttle. Thank the staff for their kindness.
- 5/5
Excellent hotel just far enough away from the airport that it remains quite quiet regularly. Friendly, courteous, helpful staff! While the food selections are not broad, they are well prepared and delicious! All of the room amenities surpassed my needs and and expectations so I was completely satisfied! Recommended!
- 5/5
Would stay again!
- 5/5
Beautiful property, relaxing place, great service, it will be my first choice in the future too .
- 5/5
Check in was easy, its close to the airport 10 minutes, my room was clean , and quiet.
- 5/5
Nice and clean. Staff very friendly. Good pretty good. Nice looking lobby
- 5/5
Great staff, clean room, close to everything.
- 5/5
GREAT CUSTOMER SERVICE AND STAFF WAS SO FRIENDLY,THE ROOMS SO COMFORTABLE AND RELAXING IT WAS AWESOME.I HIGHLY RECOMMEND THIS PROPERTY HIGHLY .
- 5/5
turn down service would have been nice, but I guess with labor in short supply these days it isnt easy
- 5/5
Great stay. Hotel was clean and in great condition. Enjoyed out time there.
- 5/5
Nice, clean and easy access to the airport. Staff was super friendly.
- 5/5
Great stay!
- 5/5
Convenient and reasonable
- 5/5
The staff is excellent every time I have stay here. Friendly and supper helpful.
- 5/5
very nice area and quiet but not a lot of food opportunities to choose from
- 5/5
Friendly staff, nice rooms, and convenient to airport.
- 5/5
Nice big room. Clean and comfortable. Good location. The clerk who checked us in was wonderful. Very helpful and great personality.
- 5/5
Check-in was great!! The airport shuttle arrived very quickly, and Bob at the front desk was super helpful, and very informative. We enjoyed our stay, and will definitely visit this property again. The property was clean, and our room was very cozy.
- 3/5
The rooms and pillows were a bit dirty and not particularly comfortable compared to other Courtyard properties I have stayed at. That being said, the front desk and staff were exceedingly helpful and wonderful. They were excellent and the best part of staying here.