Candlewood Suites Austin North by IHG

2-star hotel Excellent 8000 Cross Park Drive, Austin, TX, 78754
Candlewood Suites Austin North by IHG

About Candlewood Suites Austin North by IHG

Located 5.9 miles from Texas Memorial Stadium, Candlewood Suites - Austin North by IHG offers 3-star accommodations in Austin and features a fitness center, a garden and a shared lounge. The property is around 5.9 miles from Moody Center, 6.3 miles from Frank Erwin Center – University of Texas and 6.7 miles from University of Texas at Austin. The hotel provides a grill and a 24-hour front desk. Every room comes with a coffee machine, a flat-screen TV and free WiFi, while selected rooms include a patio and some have city views. Capitol Building is 7.3 miles from the hotel, while Austin Convention Center is 7.6 miles away. Austin-Bergstrom International Airport is 9.3 miles from the property.

Amenities

  • 24-hour front desk
  • Meeting space
  • Fitness center
  • On-site dining
  • Café / coffee shop
  • Business center
  • Express check-in / check-out
  • Concierge
  • Dry cleaning
  • Self-service laundry
  • Multilingual staff
  • Full kitchen / kitchenette
  • In-room refrigerator
  • In-room microwave
  • Spa / sauna
  • Pet friendly
  • Wheelchair accessible
  • Airport shuttle
  • Smoke-free property
  • Air conditioning
  • Elevator

Reviews

4.4 / 5
Excellent 396 reviews

Guests consistently praise the cleanliness of the hotel, with many highlighting the fresh and pleasant fragrance in the lobby and elevator. The front desk staff are frequently commended for their friendliness and attentiveness. Rooms are described as spacious, comfortable, and well-equipped, with some guests appreciating the fully equipped kitchenette and full-size refrigerator. However, a few guests have expressed dissatisfaction with the unavailability of certain room types despite having paid for them, and some have reported issues with the air conditioning and shower. Additionally, a few guests have mentioned that the hotel does not offer daily housekeeping unless a stay of over 7 days is occurring.

What guests liked
  • Extremely clean hotel with fresh and pleasant fragrance
  • Friendly and attentive front desk staff
What could be better
  • Unavailability of certain room types despite having paid for them
  • No daily housekeeping unless a stay of over 7 days is occurring
  • Holland Jun 2026 · via booking
    4/5

    location to Illfest and Downtown. Room was very hot when we checked in and took a whole day to cool down. No pool No breakfast

  • Noah Jun 2026 · via expedia
    5/5

    Thank you so much for the nice stay! My wife and I appreciate it so much

  • Johnson May 2026 · via booking
    5/5

    Exceptional

  • Raul Apr 2026 · via hotels.com
    5/5

    Coffee pot was the only thing that didn’t work

  • Richard Apr 2026 · via expedia
    5/5

    We were pleasantly surprised how nice our room was. We had everything, fridge, microwave, stove, top, sink, TV, even a garbage disposal. It really made us feel special.

  • Truong Apr 2026 · via booking
    4/5

    Friendly staff, clean

  • Truong Apr 2026 · via priceline
    4/5

    Friendly staff, clean

  • GREGORY Apr 2026 · via hotels.com
    5/5

    Will stay there again .the staff were very friendly and room was clean.

  • Keith Mar 2026 · via hotels.com
    3/5

    No frills what so ever. Not even room service without a fee!!

  • Abbey Mar 2026 · via booking
    5/5

    Exceptional

  • Terence Mar 2026 · via booking
    4.5/5

    Superb

  • Connie Mar 2026 · via hotels.com
    4/5

    The noise went well on after midnight and started up again early. The next morning we informed the front desk of the issue and they had us moved to another room within 30 minutes. We later learned that a large breed dog with zoomies was the culprit. I love dogs, but love my sleep too. We appreciated the speedy resolution to our dilemma and look forward to staying here again.

  • Barbara Mar 2026 · via expedia
    3/5

    My stay was OK. If you stay a week, they will try to charge you extra to clean your room. :(

  • Denise Feb 2026 · via expedia
    5/5

    Great room amenities. The ice maker in the freezer was so handy!

  • Denise Feb 2026 · via expedia
    5/5

    Great room amenities. The ice maker in the freezer was so handy!

  • Roberts Jan 2026 · via booking
    5/5

    Exceptional

  • Trejo Jan 2026 · via booking
    4/5

    Very good

  • Genevieve Dec 2025 · via booking
    5/5

    It’s was nice Elizabath was very helpful when booking a room and very attentive she’s located at the candle wood suites in Austin Having issues when phone other than that place was great

  • Genevieve Dec 2025 · via priceline
    5/5

    Having issues when phone other than that place was great

  • Kimberly Dec 2025 · via booking
    5/5

    Exceptional

  • Michael Dec 2025 · via booking
    0.5/5

    Bad

  • Kenny Dec 2025 · via booking
    4.5/5

    Superb

  • Kenny Dec 2025 · via priceline
    4/5

    It is a clean facility the staff is always friendly and helpful

  • Kenny Dec 2025 · via booking
    4/5

    It is a clean facility the staff is always friendly and helpful

  • Nuinez Nov 2025 · via booking
    4/5

    Very good

  • JOHN Nov 2025 · via expedia
    4/5

    It was a great experience

  • JOHN Nov 2025 · via expedia
    4/5

    It was a great experience

  • Kimberly Nov 2025 · via booking
    5/5

    Clean rooms No breakfast

  • Kimberly Nov 2025 · via booking
    5/5

    Safe and very clean There was no breakfast

  • Kimberly Nov 2025 · via priceline
    5/5

    Safe and very clean There was no breakfast

  • Kimberly Nov 2025 · via priceline
    5/5

    Clean rooms No breakfast

  • Vijay Nov 2025 · via booking
    5/5

    Exceptional

  • Alexander Oct 2025 · via hotels.com
    4/5

    clean room, nice staff

  • Alexander Oct 2025 · via hotels.com
    4/5

    clean room, nice staff

  • Connie Oct 2025 · via hotels.com
    5/5

    Area was safe. Kitchen set up was great.

  • Connie Oct 2025 · via hotels.com
    5/5

    Area was safe. Kitchen set up was great.

  • Joel Oct 2025 · via hotels.com
    3/5

    We were given a room which had not been made up when

  • Joel Oct 2025 · via hotels.com
    3/5

    We were given a room which had not been made up when

  • pietro Oct 2025 · via expedia
    5/5

    Nice place no breakfast in the morning. For the price other local hotels do include breakfast for less

  • pietro Oct 2025 · via expedia
    5/5

    Nice place no breakfast in the morning. For the price other local hotels do include breakfast for less

  • Carla Sep 2025 · via priceline
    3.5/5

    It was clean smelled nice There was no pool

  • Ethan Aug 2025 · via expedia
    4/5

    Good stay overall, clean and nice room for a great price

  • Ethan Aug 2025 · via expedia
    4/5

    Good stay overall, clean and nice room for a great price

  • Imogene Aug 2025 · via expedia
    5/5

    Convenient,safe, good location

  • Imogene Aug 2025 · via expedia
    5/5

    Convenient,safe, good location

  • Daniel Aug 2025 · via expedia
    5/5

    Kitchenette was nice. Full fridge. Very spacious room. Felt like a studio apt.

  • Daniel Aug 2025 · via expedia
    5/5

    Kitchenette was nice. Full fridge. Very spacious room. Felt like a studio apt.

  • Nyla Jul 2025 · via priceline
    3/5

    Good location to where I was going Found a roach in my room

  • Wilford Jul 2025 · via hotels.com
    3/5

    No continental breakfast.

  • Wilford Jul 2025 · via hotels.com
    3/5

    No continental breakfast.

  • Katelyn Jul 2025 · via priceline
    4.5/5

    Staff was nice, easy check in and out. The ac didn’t go below 72

  • Terri Jun 2025 · via hotels.com
    5/5

    Very nice room accommodation s

  • Terri Jun 2025 · via hotels.com
    5/5

    Very nice room accommodation s

  • Terri Jun 2025 · via hotels.com
    5/5

    Very welcoming and comfortable

  • Terri Jun 2025 · via hotels.com
    5/5

    Very welcoming and comfortable

  • Alicia Jun 2025 · via hotels.com
    5/5

    We stayed two nights, staff was very friendly and our room was clean and comfortable.

  • Alicia Jun 2025 · via hotels.com
    5/5

    We stayed two nights, staff was very friendly and our room was clean and comfortable.

  • Alana Jun 2025 · via expedia
    5/5

    Clean property and friendly staff

  • Alana Jun 2025 · via expedia
    5/5

    Clean property and friendly staff

  • Cody Jun 2025 · via expedia
    5/5

    Excellent hotel, I had no issues with my stay.

  • Cody Jun 2025 · via expedia
    5/5

    Excellent hotel, I had no issues with my stay.

  • Janice Jun 2025 · via priceline
    5/5

    The location was fantastic. We didn't know what to expect but as soon as we checked in we were greeted at the front desk with a warm friendly welcome. Check in was fast & easy. The room was large, clean and well stocked kitchen. We will definitely stay here again. They didn't clean our room when we left for the day but when we called down for more towels they were brought to our room quickly by a friendly staff member.

  • Joseph May 2025 · via priceline
    4/5

    Good location. Clean and tidy

  • Mke May 2025 · via priceline
    1.5/5

    The air conditioner goes off in 15 minutes if no movement. Gets hot in the middle of the night

  • Latosha Apr 2025 · via priceline
    4.5/5

    Hot breakfast

  • Adriana Apr 2025 · via expedia
    4/5

    Cleaning staff was friendly

  • Adriana Apr 2025 · via expedia
    4/5

    Cleaning staff was friendly

  • Brian Mar 2025 · via expedia
    4/5

    As a long stay property, it's excellent. Big room that is clean and modern with a nicely appointed kitchen. As a vacation stay, however, no breakfast with no restaurants close is a bit of an issue

  • Brian Mar 2025 · via expedia
    4/5

    As a long stay property, it's excellent. Big room that is clean and modern with a nicely appointed kitchen. As a vacation stay, however, no breakfast with no restaurants close is a bit of an issue

  • charles Mar 2025 · via priceline
    5/5

    The front desk guy is always warm and welcoming. Very nice give him a 10!

  • Thomas Mar 2025 · via hotels.com
    5/5

    Great early checkin and very courteous staff!

  • Thomas Mar 2025 · via hotels.com
    5/5

    Great early checkin and very courteous staff!

  • Luis Mar 2025 · via expedia
    2/5

    I don’t like that you need to used you room key for re entry,to get a coffee,less words you need you key for everything and the primita to high.

  • Luis Mar 2025 · via expedia
    2/5

    I don’t like that you need to used you room key for re entry,to get a coffee,less words you need you key for everything and the primita to high.

  • Daisuke Feb 2025 · via expedia
    5/5

    Clean rooms with great amenities! Easy to get to and can park easily!

  • Daisuke Feb 2025 · via expedia
    5/5

    Clean rooms with great amenities! Easy to get to and can park easily!

  • charles Jan 2025 · via priceline
    5/5

    Clean, great front desk attendant

  • Arthur Jan 2025 · via expedia
    5/5

    Change towels out

  • Arthur Jan 2025 · via expedia
    5/5

    Change towels out

  • Sandra Dec 2024 · via expedia
    4/5

    👍

  • Sandra Dec 2024 · via expedia
    4/5

    👍

  • Edmundo Dec 2024 · via priceline
    4.5/5

    The hotel is good and services are fine. Beds weren't super comfty.

  • Ira Dec 2024 · via expedia
    5/5

    Great place

  • Ira Dec 2024 · via expedia
    5/5

    Great place

  • Jasmin Dec 2024 · via expedia
    5/5

    Everything was great

  • Jasmin Dec 2024 · via expedia
    5/5

    Everything was great

  • ANNA Dec 2024 · via expedia
    5/5

    We enjoyed the stay. From check in to check out. I recommend this hotel to everyone.

  • ANNA Dec 2024 · via expedia
    5/5

    We enjoyed the stay. From check in to check out. I recommend this hotel to everyone.

  • Hannah Nov 2024 · via expedia
    5/5

    All of the staff were so sweet to me and my husband! They made us feel so special on our honeymoon!

  • Hannah Nov 2024 · via expedia
    5/5

    All of the staff were so sweet to me and my husband! They made us feel so special on our honeymoon!

  • Teresa Nov 2024 · via expedia
    5/5

    We have stayed here 3 times while my going to St. David's Hospital. Love the mini kitchen in all rooms and the supplies room if you forget anything.

  • Teresa Nov 2024 · via expedia
    5/5

    We have stayed here 3 times while my going to St. David's Hospital. Love the mini kitchen in all rooms and the supplies room if you forget anything.

  • MARTINA Oct 2024 · via expedia
    5/5

    Staff leave you and the room alone to get on with your stay. Property well connected to nearby highways. Outside patio/yard area would benefit from some more seating.

  • MARTINA Oct 2024 · via expedia
    5/5

    Staff leave you and the room alone to get on with your stay. Property well connected to nearby highways. Outside patio/yard area would benefit from some more seating.

  • Shantel Oct 2024 · via expedia
    5/5

    Amazing!

  • Shantel Oct 2024 · via expedia
    5/5

    Amazing!

  • Shantel Oct 2024 · via expedia
    5/5

    The best stay since I been in Austin. The staff is amazing.The General Manager Ms. Linda is just humble and transparent. Her energy is everything you can feel it when you are speaking with her. Also Christen! I hope I spelled that right. He was such a great understanding gentleman. Thanks y'all!

  • Shantel Oct 2024 · via expedia
    5/5

    The best stay since I been in Austin. The staff is amazing.The General Manager Ms. Linda is just humble and transparent. Her energy is everything you can feel it when you are speaking with her. Also Christen! I hope I spelled that right. He was such a great understanding gentleman. Thanks y'all!

  • James Oct 2024 · via expedia
    5/5

    Great staff

  • James Oct 2024 · via expedia
    5/5

    Great staff

  • Verified Sep 2024 · via hotels.com
    4/5

    Very tidy, nice hotel. Comfortable room- would be nice for extended length of time. Mattress was a bit uncomfortable & shower floor was slippery by the drain- nearly fell twice.

  • Verified Sep 2024 · via hotels.com
    4/5

    Very tidy, nice hotel. Comfortable room- would be nice for extended length of time. Mattress was a bit uncomfortable & shower floor was slippery by the drain- nearly fell twice.

  • Michael Jul 2024 · via expedia
    5/5

    Nice property

  • Michael Jul 2024 · via expedia
    5/5

    Nice property

  • Wanda Jun 2024 · via expedia
    5/5

    I loved the easy access to Hwy 290.

  • Wanda Jun 2024 · via expedia
    5/5

    I loved the easy access to Hwy 290.

  • Arthur Jun 2024 · via expedia
    3/5

    Good location

  • Arthur Jun 2024 · via expedia
    3/5

    Good location

  • Tia May 2024 · via expedia
    5/5

    The property was extremely clean. The lobby and elevator smelled so fresh and clean, they both had a very pleasant fragrance as you find in 5-star hotels. The front desk staff members were so friendly and attentive. They gave excellent service. I enjoyed talking to Ms. Linda when I was at the front desk. Everyone was very responsive to my requests and needs. The room was quite clean, comfortable and spacious. It had everything I needed including a fully equipped kitchenette and full size refrigerator. The Dove personal care products are a nice extra to have available in the room. The parking lot was well lit and I felt safe coming in at night. Great location for where I needed to go in town. I really enjoyed my stay there. I'll definitely return.

  • Tia May 2024 · via expedia
    5/5

    The property was extremely clean. The lobby and elevator smelled so fresh and clean, they both had a very pleasant fragrance as you find in 5-star hotels. The front desk staff members were so friendly and attentive. They gave excellent service. I enjoyed talking to Ms. Linda when I was at the front desk. Everyone was very responsive to my requests and needs. The room was quite clean, comfortable and spacious. It had everything I needed including a fully equipped kitchenette and full size refrigerator. The Dove personal care products are a nice extra to have available in the room. The parking lot was well lit and I felt safe coming in at night. Great location for where I needed to go in town. I really enjoyed my stay there. I'll definitely return.

  • Jesus May 2024 · via priceline
    0.5/5

    Bad

  • Michael May 2024 · via hotels.com
    5/5

    Christian checked me in quickly and was super friendly and helpful. The room was very spacious and extremely clean. The bathroom was spotless. Also the location was close to family event and other stores and shopping. Will be back again!!

  • Michael May 2024 · via hotels.com
    5/5

    Christian checked me in quickly and was super friendly and helpful. The room was very spacious and extremely clean. The bathroom was spotless. Also the location was close to family event and other stores and shopping. Will be back again!!

  • Elizabet Apr 2024 · via priceline
    4/5

    Front desk staff was very friendly and check in was quick. The location worked for me since I was traveling to a concert and it was at a good distance. It's also a very quiet area. It was a good stay.

  • Alexis Apr 2024 · via hotels.com
    5/5

    10/10 Recommend! Very clean, had everything you needed (even extras), bed and pillows were AMAZING!

  • Alexis Apr 2024 · via hotels.com
    5/5

    10/10 Recommend! Very clean, had everything you needed (even extras), bed and pillows were AMAZING!

  • Windi Apr 2024 · via hotels.com
    5/5

    I have stayed here before it is quiet & clean. Close to my workshop & good restaurants.

  • Windi Apr 2024 · via hotels.com
    5/5

    I have stayed here before it is quiet & clean. Close to my workshop & good restaurants.

  • Bernd Apr 2024 · via priceline
    1/5

    Please be really careful with booking this hotel. It's a well known chain, but the management of this hotel seems like wanting to trick you. I think the best thing is free laundry opportunity, but it's outhweight by the bad behavior of the stuff and the manager. My favourite sentence of the front desk is: "your are not qualified for room service" On the website the hotel alleges housekeeping every day, but in reality the room is cleaned only once a week. Even upon request the decline to clean your room (without a surcharge of 25$). Further, they charge you after departure (without notifying you) for items allegedly broken. After our departure they charged us for a allegedly broken laundry basket 25$. This is fraud. The do not offer breakfast. The hotel offers public available grills at the outside. BUT look at the pictures, in what disgusting conditions this grills are.

  • Benjamin Apr 2024 · via priceline
    4/5

    Nothing in the are to walk to such as food or coffee - it is in a maze of newish construction next to a major freeway.

  • Charles Apr 2024 · via expedia
    5/5

    Thanks, Michelle

  • Charles Apr 2024 · via expedia
    5/5

    Thanks, Michelle

  • Myungjin Apr 2024 · via priceline
    4.5/5

    Superb

  • Connie Feb 2024 · via hotels.com
    4/5

    Very clean and convenient to everything we had planned. Bed was comfy. At check in, Christian was very helpful and efficient. Upon checkout, I waited at desk for 10 minutes without seeing anyone working. Another gentleman had been there even longer and said the same thing. Still a nice place to stay.

  • Connie Feb 2024 · via hotels.com
    4/5

    Very clean and convenient to everything we had planned. Bed was comfy. At check in, Christian was very helpful and efficient. Upon checkout, I waited at desk for 10 minutes without seeing anyone working. Another gentleman had been there even longer and said the same thing. Still a nice place to stay.

  • Gina Feb 2024 · via expedia
    5/5

    It just felt so clean!

  • Gina Feb 2024 · via expedia
    5/5

    It just felt so clean!

  • Dhiraj Jan 2024 · via expedia
    5/5

    Friendly staff, clean rooms

  • Dhiraj Jan 2024 · via expedia
    5/5

    Friendly staff, clean rooms

  • Verified Jan 2024 · via hotels.com
    1/5

    I rented the 2 king suite and paid for a 2 king suite and was given a 2 queen suite. Being 2 very large men staying with their daughters this a was need. When we called down to the desk once entering the room we were told that it is a request and you dont honor all requests. Why have the option on the website and why did i pay for kings when that is only a suggestion to the hotel staff. Not super thrilled and was not the experience i was hoping to have. Spending multiple nights in beds that are to small is not how i want to spend my money. Oh and to put the cherry on top this hotel smelt like Marijuana the entire time I was there. Definitely not a place to stay if you are in Texas for any kind of sport related activity.

  • Verified Jan 2024 · via hotels.com
    1/5

    I rented the 2 king suite and paid for a 2 king suite and was given a 2 queen suite. Being 2 very large men staying with their daughters this a was need. When we called down to the desk once entering the room we were told that it is a request and you dont honor all requests. Why have the option on the website and why did i pay for kings when that is only a suggestion to the hotel staff. Not super thrilled and was not the experience i was hoping to have. Spending multiple nights in beds that are to small is not how i want to spend my money. Oh and to put the cherry on top this hotel smelt like Marijuana the entire time I was there. Definitely not a place to stay if you are in Texas for any kind of sport related activity.

  • Teresa Dec 2023 · via expedia
    5/5

    Friends staff and efficiency

  • Teresa Dec 2023 · via expedia
    5/5

    Friends staff and efficiency

  • shahnawaz Nov 2023 · via expedia
    5/5

    the hotel is 24/7 check-in and pet friendly, also located near a few highways making driving around Austin a breeze.

  • shahnawaz Nov 2023 · via expedia
    5/5

    the hotel is 24/7 check-in and pet friendly, also located near a few highways making driving around Austin a breeze.

  • Kay Sep 2023 · via expedia
    5/5

    Could have used a pool.

  • Kay Sep 2023 · via expedia
    5/5

    Could have used a pool.

  • Debra Sep 2023 · via hotels.com
    1/5

    His demeanor was condescending and put off. I also asked if the cameras were recording not just for viewing because at another hotel I had my catalytic converter stolen. He then told me it is what it’s is he couldn’t guarantee me anything. So over all check in was horrible and didn’t feel welcomed or comfortable… He made no attempt to make anything more comfortable. Very disappointing..

  • Debra Sep 2023 · via hotels.com
    1/5

    His demeanor was condescending and put off. I also asked if the cameras were recording not just for viewing because at another hotel I had my catalytic converter stolen. He then told me it is what it’s is he couldn’t guarantee me anything. So over all check in was horrible and didn’t feel welcomed or comfortable… He made no attempt to make anything more comfortable. Very disappointing..

  • Karen Jul 2023 · via expedia
    4/5

    Friendly staff. Recognize repeat guests.

  • Karen Jul 2023 · via expedia
    4/5

    Friendly staff. Recognize repeat guests.

  • Channing Jun 2023 · via expedia
    5/5

    Upon arrival, I was warmly greeted by the friendly and attentive hotel staff. The check-in process was swift and efficient, ensuring a smooth start to my stay. The lobby area was clean and well-maintained, creating a pleasant first impression. The room I stayed in was spacious, clean, and tastefully decorated. The comfortable bed provided a restful night's sleep after a long day of exploring the city. I was also impressed with the room's amenities, including a fully equipped kitchenette, which was perfect for preparing light meals and snacks during my stay. The presence of a desk and reliable Wi-Fi allowed me to catch up on some work without any issues. One of the standout features of Candlewood Suites Austin North was the exceptional cleanliness throughout the hotel. The housekeeping staff did an excellent job of maintaining a high level of cleanliness in both the common areas and individual rooms. I appreciated the attention to detail and the efforts made to ensure a hygienic and safe environment for guests. The hotel's location was another highlight. It was conveniently situated near major highways, making it easy to access popular attractions and downtown Austin. Additionally, there were several dining options

  • Channing Jun 2023 · via expedia
    5/5

    Upon arrival, I was warmly greeted by the friendly and attentive hotel staff. The check-in process was swift and efficient, ensuring a smooth start to my stay. The lobby area was clean and well-maintained, creating a pleasant first impression. The room I stayed in was spacious, clean, and tastefully decorated. The comfortable bed provided a restful night's sleep after a long day of exploring the city. I was also impressed with the room's amenities, including a fully equipped kitchenette, which was perfect for preparing light meals and snacks during my stay. The presence of a desk and reliable Wi-Fi allowed me to catch up on some work without any issues. One of the standout features of Candlewood Suites Austin North was the exceptional cleanliness throughout the hotel. The housekeeping staff did an excellent job of maintaining a high level of cleanliness in both the common areas and individual rooms. I appreciated the attention to detail and the efforts made to ensure a hygienic and safe environment for guests. The hotel's location was another highlight. It was conveniently situated near major highways, making it easy to access popular attractions and downtown Austin. Additionally, there were several dining options

  • Karen Jun 2023 · via expedia
    3/5

  • Karen Jun 2023 · via expedia
    3/5

  • Amanda Jun 2023 · via expedia
    5/5

    Nice clean will use again

  • Amanda Jun 2023 · via expedia
    5/5

    Nice clean will use again

  • Claire May 2023 · via expedia
    3/5

    8:34 am was already awake but still in bed , someone tried to open the door but good thing i had the safety thing that block the door somehow. It scared me.

  • Claire May 2023 · via expedia
    3/5

    8:34 am was already awake but still in bed , someone tried to open the door but good thing i had the safety thing that block the door somehow. It scared me.

  • Porfirio May 2023 · via expedia
    5/5

    Good people in front desk

  • Porfirio May 2023 · via expedia
    5/5

    Good people in front desk

  • RICK Apr 2023 · via hotels.com
    5/5

    Very nice clean hotel convenient to Travis County Expo Center

  • RICK Apr 2023 · via hotels.com
    5/5

    Very nice clean hotel convenient to Travis County Expo Center

  • Victor Apr 2023 · via hotels.com
    5/5

    Nice room, friendly competent staff

  • Victor Apr 2023 · via hotels.com
    5/5

    Nice room, friendly competent staff

  • Ramiro Apr 2023 · via hotels.com
    5/5

    We went to the Orange and White longhorn game.. hotel is great.. staff was excellent and friendly.....Only thing is this hotel does not offer breakfast-- but that was on me... you get used to every hotel offers breakfast, that i didnt even think about it untill the following morning ...but like i said.. that was on me for not reading the details

  • Ramiro Apr 2023 · via hotels.com
    5/5

    We went to the Orange and White longhorn game.. hotel is great.. staff was excellent and friendly.....Only thing is this hotel does not offer breakfast-- but that was on me... you get used to every hotel offers breakfast, that i didnt even think about it untill the following morning ...but like i said.. that was on me for not reading the details

  • Donna Mar 2023 · via hotels.com
    4/5

    The hotel and staff were very nice. My only complaint was that the tv did not work in our room. They said they replaced it the same date, but when we came back, it still would not work. They gave me a 20.00 discount, but feel it should have been a little more.

  • Donna Mar 2023 · via hotels.com
    4/5

    The hotel and staff were very nice. My only complaint was that the tv did not work in our room. They said they replaced it the same date, but when we came back, it still would not work. They gave me a 20.00 discount, but feel it should have been a little more.

  • Zaily Jan 2023 · via expedia
    5/5

    Great.

  • Zaily Jan 2023 · via expedia
    5/5

    Great.

  • Renee Jan 2023 · via expedia
    5/5

    Very nice staff.

  • Renee Jan 2023 · via expedia
    5/5

    Very nice staff.

  • Erica Jan 2023 · via hotels.com
    4/5

    Room was comfortable but shower was dirty. Check in was fast and friendly. Location is on the edge of a shady neighborhood.room thermostat kept turning off so room was stuffy, it was supposed to be an efficiency thing for when the room was vacant but it wasn't sophisticated enough to know we were still inside, just sleeping.

  • Erica Jan 2023 · via hotels.com
    4/5

    Room was comfortable but shower was dirty. Check in was fast and friendly. Location is on the edge of a shady neighborhood.room thermostat kept turning off so room was stuffy, it was supposed to be an efficiency thing for when the room was vacant but it wasn't sophisticated enough to know we were still inside, just sleeping.

  • James Dec 2022 · via expedia
    3/5

    Property ok. Location convenient for me. Area not great. Primary issue is very hard untreated water. Completely unacceptable for washing and showering.

  • James Dec 2022 · via expedia
    3/5

    Property ok. Location convenient for me. Area not great. Primary issue is very hard untreated water. Completely unacceptable for washing and showering.

  • Stephen Dec 2022 · via expedia
    5/5

    Excellent pricing for the value.

  • Stephen Dec 2022 · via expedia
    5/5

    Excellent pricing for the value.

  • tom Dec 2022 · via expedia
    5/5

    It is a business hotel and as such is limited in the offerings in the neighborhood. That being said, it is convenient, clean, and comfortable. Loved the stay and will be staying here again.

  • tom Dec 2022 · via expedia
    5/5

    It is a business hotel and as such is limited in the offerings in the neighborhood. That being said, it is convenient, clean, and comfortable. Loved the stay and will be staying here again.

  • paul Nov 2022 · via expedia
    4/5

    Nice place

  • paul Nov 2022 · via expedia
    4/5

    Nice place

  • Renee Nov 2022 · via expedia
    4/5

    The property does not offer maid service. I stayed 9 days and received maid service once. Not good for the length of stay and money paid.

  • Renee Nov 2022 · via expedia
    4/5

    The property does not offer maid service. I stayed 9 days and received maid service once. Not good for the length of stay and money paid.

  • Heather Sep 2022 · via expedia
    1/5

    Not to give our reservation to someone who didnt check out. Then not even have another room that we askwd for

  • Heather Sep 2022 · via expedia
    1/5

    Not to give our reservation to someone who didnt check out. Then not even have another room that we askwd for

  • Marisol Sep 2022 · via expedia
    5/5

    Staff was very friendly, free parking rooms very clean great location

  • Marisol Sep 2022 · via expedia
    5/5

    Staff was very friendly, free parking rooms very clean great location

  • Julie Aug 2022 · via expedia
    1/5

    the hotel is nice, they charged me a pet fee and I have a registered service dog. I called and they said they would refund but they never did and every time I call my call goes straight to voicemail. Pretty unprofessional.

  • Julie Aug 2022 · via expedia
    1/5

    the hotel is nice, they charged me a pet fee and I have a registered service dog. I called and they said they would refund but they never did and every time I call my call goes straight to voicemail. Pretty unprofessional.

  • Tim Aug 2022 · via hotels.com
    5/5

    The location was great as it related to travel at the intersection of two major highways. Christian at the front desk, was VERY, VERY helpful. Places should have more people like him.

  • Tim Aug 2022 · via hotels.com
    5/5

    The location was great as it related to travel at the intersection of two major highways. Christian at the front desk, was VERY, VERY helpful. Places should have more people like him.

  • Daniel Jul 2022 · via expedia
    4/5

    Great rooms especially when traveling with children to have a small kitchen in the room. However they don't clean or stock your room unless you pay to have it done.

  • Daniel Jul 2022 · via expedia
    4/5

    Great rooms especially when traveling with children to have a small kitchen in the room. However they don't clean or stock your room unless you pay to have it done.

  • Aleksei Jul 2022 · via expedia
    5/5

    👍

  • Aleksei Jul 2022 · via expedia
    5/5

    👍

  • Fernando Jul 2022 · via expedia
    5/5

    New and big

  • Fernando Jul 2022 · via expedia
    5/5

    New and big

  • Ileyia Jun 2022 · via expedia
    5/5

    The room was spacious and clean. I always have a comfortable sleep at this hotel with their linens and pillows. The location is situated in a way that I could get to multiple highways in no time. I love the kitchen area, although this time my microwave didn't seem to warm up or it could've been my error. Either way I had a great stay and will definitely return when I'm in town!

  • Ileyia Jun 2022 · via expedia
    5/5

    The room was spacious and clean. I always have a comfortable sleep at this hotel with their linens and pillows. The location is situated in a way that I could get to multiple highways in no time. I love the kitchen area, although this time my microwave didn't seem to warm up or it could've been my error. Either way I had a great stay and will definitely return when I'm in town!

  • Thomas May 2022 · via hotels.com
    5/5

    The room was very nice and the beds are comfortable, I liked that there was a little desk/table. The room was bigger than a usual double queen, there is a mini kitchen with a full size fridge. The hot water is really hot and plenty of water pressure. I would definitely stay here again.

  • Thomas May 2022 · via hotels.com
    5/5

    The room was very nice and the beds are comfortable, I liked that there was a little desk/table. The room was bigger than a usual double queen, there is a mini kitchen with a full size fridge. The hot water is really hot and plenty of water pressure. I would definitely stay here again.

  • juliana Apr 2022 · via expedia
    5/5

    Nice and clean. No concerns

  • juliana Apr 2022 · via expedia
    5/5

    Nice and clean. No concerns

  • Erik Apr 2022 · via expedia
    3/5

    Cons: Could hear neighbors through walls (they were not purposefully loud), The room will NOT be cleaned unless a stay of over 7 days is occurring (Why are there so many maids in the building???), if you'd like new sheets/towels you need to embarrassingly bring your dirty wears to the front desk. Water Trickled out of shower & it took 9x as much time to wash (no other room was available with same amenities at this time so couldn't switch), Has very basic amenities including only a small set of 4 silverware. Overcharged at end of stay & needed to call to get refunded.

  • Erik Apr 2022 · via expedia
    3/5

    Cons: Could hear neighbors through walls (they were not purposefully loud), The room will NOT be cleaned unless a stay of over 7 days is occurring (Why are there so many maids in the building???), if you'd like new sheets/towels you need to embarrassingly bring your dirty wears to the front desk. Water Trickled out of shower & it took 9x as much time to wash (no other room was available with same amenities at this time so couldn't switch), Has very basic amenities including only a small set of 4 silverware. Overcharged at end of stay & needed to call to get refunded.

  • Mark Apr 2022 · via hotels.com
    5/5

    Had a great stay. Clean room, comfortable bed, and the kitchenette was nice to have. Hotel was also in a good location. Only 10 minutes to the airport and 20 minutes to the track

  • Mark Apr 2022 · via hotels.com
    5/5

    Had a great stay. Clean room, comfortable bed, and the kitchenette was nice to have. Hotel was also in a good location. Only 10 minutes to the airport and 20 minutes to the track

  • Hannah Apr 2022 · via expedia
    5/5

    I’ve stayed here several times for business and consistently had a good experience. It’s always clean, quiet, has friendly staff, and easy parking. It feels much safer than the other places I’ve stayed, but is still conveniently located. I love the fridge and kitchen in all the rooms, too. Consistent experiences for me every time!

  • Hannah Apr 2022 · via expedia
    5/5

    I’ve stayed here several times for business and consistently had a good experience. It’s always clean, quiet, has friendly staff, and easy parking. It feels much safer than the other places I’ve stayed, but is still conveniently located. I love the fridge and kitchen in all the rooms, too. Consistent experiences for me every time!

  • Pamela Mar 2022 · via hotels.com
    5/5

    Very comfortable stay, will definately stay here again.

  • Pamela Mar 2022 · via hotels.com
    5/5

    Very comfortable stay, will definately stay here again.

  • Lorrie Feb 2022 · via hotels.com
    5/5

    The hotel was easy to access, clean, and pet-friendly. My daughter had dinner with her Houston Livestock Show and Rodeo committee that met after they delivered Austin their invitation by way of Pony Express.

  • Lorrie Feb 2022 · via hotels.com
    5/5

    The hotel was easy to access, clean, and pet-friendly. My daughter had dinner with her Houston Livestock Show and Rodeo committee that met after they delivered Austin their invitation by way of Pony Express.

  • Nicole Feb 2022 · via hotels.com
    4/5

    Stayed here for two nights. Good location and not too far from everything. Comfy bed but dirty carpet. We didn’t feel too comfortable taking off our shoes in the room.

  • Nicole Feb 2022 · via hotels.com
    4/5

    Stayed here for two nights. Good location and not too far from everything. Comfy bed but dirty carpet. We didn’t feel too comfortable taking off our shoes in the room.

  • Thomas Dec 2021 · via hotels.com
    5/5

    Amazingly comfortable and quiet!

  • Thomas Dec 2021 · via hotels.com
    5/5

    Amazingly comfortable and quiet!

  • Laurence Nov 2021 · via hotels.com
    3/5

    Nice rooms, very clean and well equipped with small kitchen if you are on longer trip. No breakfast facilities at the hotel and I would personally not book again for this reason. Want to be able to get up eat and be on the road rather than have to find a place for breakfast.

  • Laurence Nov 2021 · via hotels.com
    3/5

    Nice rooms, very clean and well equipped with small kitchen if you are on longer trip. No breakfast facilities at the hotel and I would personally not book again for this reason. Want to be able to get up eat and be on the road rather than have to find a place for breakfast.

  • Teresa Nov 2021 · via expedia
    5/5

    Quick and easy check in, room was clean, bed and pillows were comfortable and kitchen was nicely stocked.

  • Teresa Nov 2021 · via expedia
    5/5

    Quick and easy check in, room was clean, bed and pillows were comfortable and kitchen was nicely stocked.

  • Verified Oct 2021 · via hotels.com
    1/5

    They didn't even say sorry or gave me another option.

  • Verified Oct 2021 · via hotels.com
    1/5

    They didn't even say sorry or gave me another option.

  • Neddie Oct 2021 · via expedia
    4/5

    We had to be moved to another room because of electrical issues. It was an ordeal but was eventually resolved.

  • Neddie Oct 2021 · via expedia
    4/5

    We had to be moved to another room because of electrical issues. It was an ordeal but was eventually resolved.

  • Douglas Sep 2021 · via expedia
    5/5

    I was pleasantly surprised at the cleanliness and comfort of the hotel and room. There are literally cameras covering this entire property putting my mind at ease slightly (in this day an age you can never let your gaurd down). I actually felt safe here.

  • Douglas Sep 2021 · via expedia
    5/5

    I was pleasantly surprised at the cleanliness and comfort of the hotel and room. There are literally cameras covering this entire property putting my mind at ease slightly (in this day an age you can never let your gaurd down). I actually felt safe here.

  • Inthava Sep 2021 · via expedia
    1/5

    We were double charged and one of the front desk staff was rude and acted too aggressive towards us. Horrible experience! They were not properly trained to provide exceptional service.

  • Inthava Sep 2021 · via expedia
    1/5

    We were double charged and one of the front desk staff was rude and acted too aggressive towards us. Horrible experience! They were not properly trained to provide exceptional service.

  • Verified Aug 2021 · via hotels.com
    5/5

    Spacious clean room. Friendly service. Would come back.

  • Verified Aug 2021 · via hotels.com
    5/5

    Spacious clean room. Friendly service. Would come back.

  • Verified Aug 2021 · via expedia
    5/5

    Great quiet and relaxing location. Close to the heart of Austin but far enough away to relax.

  • Verified Aug 2021 · via expedia
    5/5

    Great quiet and relaxing location. Close to the heart of Austin but far enough away to relax.

  • Verified Jul 2021 · via expedia
    5/5

    Can tell the property was recently renovated so that was nice. No breakfast options and not much going on around the property in was of businesses. And no pool.

  • Verified Jul 2021 · via expedia
    5/5

    Can tell the property was recently renovated so that was nice. No breakfast options and not much going on around the property in was of businesses. And no pool.

  • Verified Jul 2021 · via expedia
    5/5

    Great room and space of room. Could add cheap toothbrushes for people who forgot theres

  • Verified Jul 2021 · via expedia
    5/5

    Great room and space of room. Could add cheap toothbrushes for people who forgot theres

  • Monica Jul 2021 · via hotels.com
    5/5

    Initially my friends and I were a little upset when we received a phone call that the biggest room we booked had broken air conditioner, so we wouldn’t be able to stay in the room. Fortunately for such a busy weekend, they still had rooms and we’re given another. When we arrived to the room, we were amazed by how spacious it was, super clean, and you know it’s clean when the bottom of the toilet is white and not yellow! We were really close to all the touristic stuff and in a safe/quiet area. The employees were really nice and in less than 24 hours after checkout- CandleWood Suites worked with the website I booked the hotel through to reimburse me for the room change.

  • Monica Jul 2021 · via hotels.com
    5/5

    Initially my friends and I were a little upset when we received a phone call that the biggest room we booked had broken air conditioner, so we wouldn’t be able to stay in the room. Fortunately for such a busy weekend, they still had rooms and we’re given another. When we arrived to the room, we were amazed by how spacious it was, super clean, and you know it’s clean when the bottom of the toilet is white and not yellow! We were really close to all the touristic stuff and in a safe/quiet area. The employees were really nice and in less than 24 hours after checkout- CandleWood Suites worked with the website I booked the hotel through to reimburse me for the room change.

  • Verified Jul 2021 · via expedia
    4/5

    N/

  • Verified Jul 2021 · via expedia
    3/5

    The ac in the two queen bed room was not very good either. It would turn on and off, not aure if it was on a timer or what but even at that the room wouldn’t get cold enough to sleep comfortably.

  • Verified Jul 2021 · via expedia
    4/5

    The facility was very clean. There were plenty of towels in our room. The staff was friendly and helpful. The hotel is as located near a major highway. The price was reasonable.

  • Verified Jun 2021 · via expedia
    3/5

    Had people trying to open our door at night, maintenance as well trying to open our door without announcing themselves. Asked about this when we were leaving and they said we told them our door was broken and we didn’t.

  • Verified Jun 2021 · via expedia
    5/5

    Stay was nice. Things were clean and staff was friendly.

  • Mary Jun 2021 · via hotels.com
    4/5

    Everything was fine. The dog walking area was better than other hotels. It was clean and convenient.

  • Verified May 2021 · via expedia
    5/5

    The walk in shower was awesome and the big fridge as well as the mini kitchen with dishwasher. I also loved that there were dishes and pots and pans to use as well as the shampoo, conditioner, and bodywash in the shower. I also loved the desk in case of work, and the recliner. I just loved everything about it.

  • Verified May 2021 · via expedia
    5/5

    We got a suite with attached kitchen along with all utensils needed for the kitchen. Really liked that option!

  • Verified May 2021 · via hotels.com
    5/5

    Nice staff, clean, quiet, easy parking and comfy bed. Will definitely stay again!

  • Verified May 2021 · via expedia
    5/5

    Nice room, quiet, good internet and tv

  • Carey May 2021 · via hotels.com
    5/5

    As an IHG club member, my family has frequented Holiday Inn Express hotels across the country. We saw this IHG property in Austin, Texas, and decided to give it a try. We loved it and will definitely be back in the future! The location and facilities were absolutely perfect for our needs - fully equipped kitchen (no oven); large main room; two queen beds; large desk and work area; large bathroom. While there was no "free breakfast" or daily housekeeping, the kitchen allowed us to cook our own meals, as needed. There was also a covered patio and bbq grills, so we were able to be outside to enjoy the lovely Spring weather. Perfect!

  • Verified May 2021 · via expedia
    5/5

    Excellent hotel. Very clean and modern hotel

Frequently asked questions about Candlewood Suites Austin North by IHG

Does Candlewood Suites Austin North by IHG have free Wi-Fi?
Yes, Candlewood Suites Austin North by IHG offers free Wi-Fi for all guests. Free wired internet is also available in select rooms.
Does Candlewood Suites Austin North by IHG offer parking?
Yes, Candlewood Suites Austin North by IHG offers free parking on-site.
Does Candlewood Suites Austin North by IHG have meeting spaces, conference centers, or conference rooms?
Yes. Candlewood Suites Austin North by IHG offers meeting spaces for business and group use. Banquet and reception facilities are also available.
Does Candlewood Suites Austin North by IHG have a fitness center?
Yes, Candlewood Suites Austin North by IHG features an on-site fitness center for guests. Additional wellness amenities include spa.
Where is Candlewood Suites Austin North by IHG located, and how walkable is the area?
Candlewood Suites Austin North by IHG is located at 8000 Cross Park Drive, Austin, TX 78754. With a Walk Score of 40, the area is rated Car-Dependent. A car or rideshare is recommended for most trips in this area.

House rules

Check in 3:00 PM
Check out 11:00 AM
Cancellation Not available
Children Not available