Holiday Inn Express Hotel & Suites Austell - Powder Springs by IHG
About Holiday Inn Express Hotel & Suites Austell - Powder Springs by IHG
Located in Austell and with Six Flags Over Georgia reachable within 11 miles, Holiday Inn Express Hotel & Suites Austell Powder Springs by IHG has a seasonal outdoor swimming pool, non-smoking rooms, free WiFi and a fitness center. This 3-star hotel offers a 24-hour front desk and a business center. Truist Park is 13 miles away and Cobb Energy Performing Arts Centre is 13 miles from the hotel. Atlantic Station is 16 miles from the hotel, while Center for Civil & Human Rights is 17 miles from the property. Hartsfield–Jackson Atlanta International Airport is 22 miles away.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Luggage storage
- Full kitchen / kitchenette
- In-room refrigerator
- Pool
- Spa / sauna
- Pet friendly
- Wheelchair accessible
- Airport shuttle
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
The hotel is generally clean and quiet with a friendly and helpful staff. Breakfast is a highlight for many guests, but some find the selection limited. The location is convenient for visiting Atlanta, but some guests feel the hotel is priced too high.
- Friendly and helpful staff
- Clean and quiet hotel
- Limited breakfast selection
- Hotel is priced too high
- 4.5/5
Superb
- 4/5
Enjoyed the stay and the staff was very friendly and helpful. The room was ok, but the air conditioning did not cool the room and there was very noticeable signs of damage on walls and water damage on doors. The breakfast was awsome but rooms are not soundproof you can hear everytime someone shut there doors. But over all ot was an ok stay
- 4/5
The staff was friendly and the room was clean
- 5/5
Exceptional
- 5/5
Exceptional
- 5/5
Clean room
- 5/5
Great staff, room clean. Will recommend to anyone. Love it!
- 4.5/5
Clean rooms and good breakfast The location was sketchy
- 4.5/5
Superb
- 5/5
Enjoyed the staff and friendly family environment
- 1/5
The pool was closed and their Wi-Fi was horrible. Satellite TV and it kept going out and restarting.
- 5/5
Very clean
- 5/5
Exceptional
- 3/5
Television needed to be rebooted. Were not helpful with early arrival
- 5/5
We had arrived for a graduation for a 1 night trip and right off the bay had a lovely experience checking in with Tatiana. She was very pleasant and made our check in great! Also we were greeted every time we had ran accrossed a woman named Aisha, which now we know to be the manager. Jazmyne was our breakfast attendant and she had the greatest attitude. She stayed refilling and cleaning and answering any questions that anyone had for her. I've stayed in many many hotels and have never ran across a staff that were more helpful and just go off joy! I will definitely make this the hotel I stay when I come back to visit family.
- 5/5
Room was very clean. Staff was helpful.
- 1/5
My husband and I had to wait over 1 hour to get the check in straight.
- 5/5
The desk receptionist was very friendly and helpful.
- 5/5
The staff was really nice and welcoming. The property was clean, I didn’t have any issues checking in. And the hot breakfast I have to say has been the best hot breakfast I have had from a hotel.
- 5/5
Staff were amazing, pleasant, helpful, friendly . Place was clean, breakfast tasty
- 5/5
The Hotel was clean, nice room and close to the area I was visiting By the time we got to the hotel it was hard to find a parking spot
- 5/5
Exceptional
- 5/5
The Hotel was clean, nice room and close to the area I was visiting By the time we got to the hotel it was hard to find a parking spot
- 5/5
Exceptional
- 5/5
Staff friendly and thoughtful. Plenty parking
- 3/5
It was ok, nothing spectacular.
- 5/5
I likes the location, the cleanliness of my room. The friendliness of the personnel. The sensitivity of the individual that checked me in: I was alone. He didn't place me near the elevators or an exit at the end of the hall.
- 5/5
I likes the location, the cleanliness of my room. The friendliness of the personnel. The sensitivity of the individual that checked me in: I was alone. He didn't place me near the elevators or an exit at the end of the hall.
- 4/5
This hotel was very clean and had enough towels. I didn't give all stars because on the website it should state their pool is down for maintenance so kids don't get their hopes up. Overall great hotel and area. Lots of restaurants near.
- 4/5
The hot water could be hotter but overall it was great
- 4/5
The room we were in was right next to the Breakfast and reception area, so it was a bit noisy. Breakfast was excellent and the staff very helpful and friendly. Would have liked an extra side table for the 2nd bed.
- 5/5
No problem
- 5/5
Exceptional
- 5/5
Exceptional
- 5/5
Exceptional
- 5/5
Clean, good breakfasst
- 4/5
Room was clean, breakfast staff was helpful and friendly, great location - safe and quiet. Check in was easy but was not given the usual rundown on wifi, breakfast etc. only downsides were the tv remote didn’t work all the time and being on the lower level it was noisy at breakfast time.
- 5/5
This was an excellent overnight stay. Definitely would stay again if ever in the area. Staff went above and beyond to make the kids feel welcome. Breakfast was simple but very tasty. The room and bathroom were very clean and well stocked. The bed was comfortable too. The only draw back to the entire stay was that portable cribs or pack and plays weren’t available for babies to sleep.
- 5/5
The only draw back to the entire stay was that portable cribs or pack and plays weren’t available for babies to sleep.
- 5/5
Amazing staff. Warm and welcoming. Super clean and everything worked.
- 5/5
Great
- 5/5
Exceptional
- 4/5
I tried to extend my stay, and they wanted to raise the room rate by 50%. So, I went somewhere else.
- 5/5
When I checked in the staff was very pleasant. The room was nice and clean. My only complaint is that the remote control did not work. And I am sure that it would have been rectified if I had let someone known. Otherwise, it was a very good stay.
- 2/5
The bed was very uncomfortable, tossed and turned due to sagging mattress. Our room was on the first floor next to the lobby and around 3 in the morning the music in the lobby was blaring waking me up. I did not go out and say anything because my son was asleep and I knew if I opened the door which you had to slam to close, then it would wake him up. When I did bring this to the attention of the desk attendant in the morning he stated that he had been telling his boss that the music keeps getting really loud overnight. He said he would mention it to his boss when he arrived so that "maybe you can get a few bucks back." Never heard anything.
- 5/5
All the staff was friendly and nice. Everyone seemed happy to work there. The breakfast was good with lots of choices. The pancake machine doesn't cook the pancakes very well. They were gooey in the center.
- 5/5
Tatiana was a gem! There was an issue with one of our 2 rooms, and she resolved the issue quickly. All the staff was friendly and nice. Everyone seemed happy to work there. The breakfast was good with lots of choices. The pancake machine doesn't cook the pancakes very well. They were gooey in the center.
- 4.5/5
Superb
- 5/5
Room very clean. Good Continental breakfast. Staff was very helpful and kind. I had stayed on second floor my last trip there and it is much quieter on second floor than it was on first floor. No fault of the hotel. I will continue making this my hotel during my trips to the Atlanta area. Great people!
- 5/5
Very clean and great hosts. Rooms were clean and staff were helpful. Will use again!!
- 5/5
Everything was great
- 5/5
Everything was great
- 4.5/5
Superb
- 5/5
The staff was very friendly and helpful, parking was great, my room was nice and clean and comfortable. Breakfast was great.
- 5/5
It was an absolutely great place. Breakfast was great and rooms were very clean. The staff was very friendly
- 4/5
The room was good everything worked. I am an extra clean person and the room was well cleaned but not excellent. The staff was helpful. Breakfast was good. The parking was ok. The only problem was that there seemed to be a mentally disturbed person that keep returning to the front area hanging out in the parking lot, talking to themselves and drinking. Then they would shout and use profanities if my television wasn't on i would have heard that person most of the night
- 5/5
Very comfortable stay. The staff and room were great. Breakfast was very good.
- 5/5
Amazing Staff
- 4/5
Very good
- 3/5
The staff was great and the room was very clean. Check in was very easy. We were just uncomfortable with a person that was hanging around the hotel sitting in front of the door cursing at people that were coming in. The individual had bottles of alcohol surrounding her. By 4am we were waken by that person who had made her way on the 3rd floor still cursing and screaming. Due to safety reason, we won’t stay there again.
- 5/5
👍
- 4/5
Parking was great. The staff was extremely helpful and accommodating with answering questions. Breakfast was lovely and the rooms were spacious. The only minor issue was connecting to the wifi and the toilet handle being loose. Other than that my family and I enjoyed our stay.
- 5/5
This property was very nice. Clean, quiet room and a comfy bed. 10/10 recommend!
- 3.5/5
I loved the area and the cleanliness of the hotel. I came early in the morning, and the staff informed me to call the location specifically. They attempted to upgrade my room but were unable to. I love the fact that they tried. I was unable to check-in and was told to wait until 3pm after informing beforehand of my arrival time. I was exhausted after driving all night and was in need of some rest. I ended up going to another hotel.
- 3.5/5
I loved the area and the cleanliness of the hotel. I came early in the morning, and the staff informed me to call the location specifically. They attempted to upgrade my room but were unable to. I love the fact that they tried. I was unable to check-in and was told to wait until 3pm after informing beforehand of my arrival time. I was exhausted after driving all night and was in need of some rest. I ended up going to another hotel.
- 4.5/5
New management & staff.
- 4.5/5
New management & staff.
- 5/5
Breakfast was very good! The room was nice and big! Location was great, very quiet but also very convenient to a lot of places! I dont think I have any complaints.
- 5/5
Breakfast was very good! The room was nice and big! Location was great, very quiet but also very convenient to a lot of places! I dont think I have any complaints.
- 5/5
Good breakfast and coffee always hot.
- 5/5
Room was clean and beds were comfortable. Breakfast staff were great and made sure stuff stayed filled. Room was cleaned each morning.
- 5/5
Exceptional
- 4.5/5
Great location for what I want there for I have stay twice and the smell of marijuana was in the stairway.
- 5/5
All excellent.
- 5/5
Parking was easy and safe. The room was impeccably clean. Breakfast had many options and tasted but the best of all was your phenomenal staff!!!!!! I'll be back!
- 5/5
It was a nice overall stay and an actual decent breakfast.
- 5/5
It was a nice overall stay and an actual decent breakfast.
- 4/5
yes
- 4/5
yes
- 4/5
Room was clean, no problems with the staff
- 4/5
Room was clean, no problems with the staff
- 5/5
-
- 5/5
Clean, spacious rooms, friendly staff, and a good breakfast. We enjoyed our stay and plan to return. We certainly recommend this hotel.
- 5/5
Clean, spacious rooms, friendly staff, and a good breakfast. We enjoyed our stay and plan to return. We certainly recommend this hotel.
- 2/5
Broken bathroom door. Someone kicked it in at some point. Sink faucet completely spun around when using hot/cold handle. Tub faucet handle would spin freely unless you positioned it just right. Toilet handle would not reset the valve automatically and would continue to run until you manually reset it.
- 2/5
Broken bathroom door. Someone kicked it in at some point. Sink faucet completely spun around when using hot/cold handle. Tub faucet handle would spin freely unless you positioned it just right. Toilet handle would not reset the valve automatically and would continue to run until you manually reset it.
- 4/5
Yes
- 4/5
Yes
- 5/5
Friendly staff
- 5/5
Friendly staff
- 5/5
Excellent stay
- 5/5
Excellent stay
- 5/5
The staff were absolutely amazing! I would stay here again! Breakfast was very good as well!
- 5/5
The staff were absolutely amazing! I would stay here again! Breakfast was very good as well!
- 4/5
The soaps and lotions
- 4.5/5
I’m a regular The heat didn’t work good. Remote to tv didn’t work
- 5/5
Nothing
- 4.5/5
Great service. Well lit parking areas. Clean and tidy. no problems. no suggestions. No issues
- 5/5
It was all great!
- 5/5
Great
- 5/5
The room was clean and comfortable. Breakfast was great, staff friendly.
- 5/5
The room was clean and comfortable. Breakfast was great, staff friendly.
- 4/5
The stay was great.
- 4/5
The stay was great.
- 4/5
Cleanliness. Friendly staff Room was muggy. Couldn’t adjust air conditioner
- 4/5
The room and the entire hotel was very clean and the staff was always courteous, friendly, and helpful. The only exception was the night clerk who checked us in -- he was distant and cool as if we were bothering him and he got mildly irritated if I asked question about the document he asked me to sign concerning liability for any damages. If not for his poor attitude, I would have given the hotel an excellent rating.
- 4/5
The room and the entire hotel was very clean and the staff was always courteous, friendly, and helpful. The only exception was the night clerk who checked us in -- he was distant and cool as if we were bothering him and he got mildly irritated if I asked question about the document he asked me to sign concerning liability for any damages. If not for his poor attitude, I would have given the hotel an excellent rating.
- 5/5
This was a great hotel, clean, convenient, great breakfast, comfie bed and pillows. Definitely would stay there again.
- 5/5
This was a great hotel, clean, convenient, great breakfast, comfie bed and pillows. Definitely would stay there again.
- 2/5
The location It was not clean. Room was noisy. Had to renew my key 3 times.
- 3/5
Location was a bit far from downtown. Bad customer service with night staff. Very unprofessional! That experience took away what could've been a pleasant stay. Would not return to that particular property in the future. Very disappointed.
- 5/5
Great location and friendly staff!
- 5/5
Great location and friendly staff!
- 5/5
Room was very clean and the staff had excellent customer service skills.
- 5/5
Room was very clean and the staff had excellent customer service skills.
- 3/5
Staff was nice and they offered a good buffet.
- 3/5
Staff was nice and they offered a good buffet.
- 4/5
A paid option to check in early would be great. I was unable to check in early and when I did, there was a dirty cup under the bed, and the carpet did not seem to have been vacuumed. Everything else appeared clean except the microwave door.
- 4/5
A paid option to check in early would be great. I was unable to check in early and when I did, there was a dirty cup under the bed, and the carpet did not seem to have been vacuumed. Everything else appeared clean except the microwave door.
- 3.5/5
Great!
- 2/5
Service is not good, no room cleaning, no water to drink in the romm
- 2/5
Service is not good, no room cleaning, no water to drink in the romm
- 3/5
The room was substandard and old. All of the staff (food services, housekeeping and front desk) was amazing.
- 3/5
The room was substandard and old. All of the staff (food services, housekeeping and front desk) was amazing.
- 5/5
Na
- 5/5
Na
- 4/5
Everything was good except the place is full of ladybugs.
- 4/5
Everything was good except the place is full of ladybugs.
- 5/5
Clean and up to date Just a little too far out for where I was working
- 1/5
I called a week in advance to cancel and was still charged.
- 1/5
I called a week in advance to cancel and was still charged.
- 5/5
Very clean and staff are very nice.
- 5/5
Very clean and staff are very nice.
- 4/5
very low water pressure and no hot water in the showers Not Good!
- 2/5
The young lady that checked us in ( I forget her name ) was very polite and greeted us with great consumer service. I had a room and my sister and brother in law had a room. The first rooms we were in had bugs ( lady bugs and stink bugs) everywhere. The doors looks like they had been busted through to the point they had gaps between the frames and the door. The bugs were so bad we requested to be moved rooms. The lady mentioned above handle our request to move with care and promptly. Once moved the rooms were a little better as far as the bugs went however later in the evening my toilet wouldn’t flush and the water continuously ran. I called the front desk ( speaking with a different lady than the one who checked us in) and was told there wasn’t maintenance on site so I would have to wait til morning. So any business to be handled on the toilet #1 or #2 had to sit in the toilet for hours including overnight.
- 2/5
The young lady that checked us in ( I forget her name ) was very polite and greeted us with great consumer service. I had a room and my sister and brother in law had a room. The first rooms we were in had bugs ( lady bugs and stink bugs) everywhere. The doors looks like they had been busted through to the point they had gaps between the frames and the door. The bugs were so bad we requested to be moved rooms. The lady mentioned above handle our request to move with care and promptly. Once moved the rooms were a little better as far as the bugs went however later in the evening my toilet wouldn’t flush and the water continuously ran. I called the front desk ( speaking with a different lady than the one who checked us in) and was told there wasn’t maintenance on site so I would have to wait til morning. So any business to be handled on the toilet #1 or #2 had to sit in the toilet for hours including overnight.
- 5/5
I have stayed at this hotel 2 weeks per year and they have not disappointed me..Staff is very courteous and the room and bathrooms are always clean.
- 5/5
I have stayed at this hotel 2 weeks per year and they have not disappointed me..Staff is very courteous and the room and bathrooms are always clean.
- 5/5
It’s a beautiful place to be
- 5/5
It’s a beautiful place to be
- 5/5
We were there for 1 night. Literally stayed in the room 10 hrs but it was clean and comfortable.
- 5/5
We were there for 1 night. Literally stayed in the room 10 hrs but it was clean and comfortable.
- 3/5
I reserved a room with 2 queen beds a pull out sofa, I got 2 pull out sofas and a queen bed. Guest wasn't able to sleep on the pull out bed due to back issues.
- 3/5
I reserved a room with 2 queen beds a pull out sofa, I got 2 pull out sofas and a queen bed. Guest wasn't able to sleep on the pull out bed due to back issues.
- 3/5
Y
- 3/5
Y
- 5/5
The food is good and staffs are very helpful.
- 5/5
The food is good and staffs are very helpful.
- 5/5
The room was clean, beds were comfortable. The breakfast had a good variety of choices.
- 5/5
The room was clean, beds were comfortable. The breakfast had a good variety of choices.
- 4/5
Would like to have the option to watch other programming such as Netflix, etc. vs Direct TV stations. Mattress could’ve been more comfortable.
- 4/5
Would like to have the option to watch other programming such as Netflix, etc. vs Direct TV stations. Mattress could’ve been more comfortable.
- 5/5
Everything was good
- 5/5
Everything was good
- 5/5
Our room and hotel was very clean the breakfast was on point, can't complain about anything.
- 5/5
Our room and hotel was very clean the breakfast was on point, can't complain about anything.
- 3/5
I did not like that there were small bugs crawling on the bathroom floor. I did not like the fact that the room smelled musty which I assumed was from the carpeting which looked dirty.
- 3/5
I did not like that there were small bugs crawling on the bathroom floor. I did not like the fact that the room smelled musty which I assumed was from the carpeting which looked dirty.
- 5/5
Clean room. Large breakfast. Friendly staff. A really good place to stay.
- 5/5
Clean room. Large breakfast. Friendly staff. A really good place to stay.
- 5/5
I requested a handicapable room of which they had no problem providing. One electric shade didn't work and no one came to look at but nbd. They just lost a star for it. Every thing else was excellent. A very quiet location and a Zaxbys right there. The breakfast was excellent. The staff was awesome. Overall a VERY NICE EXPERIENCE. I would absolutely highly recommend. I 10/10 will stay there again.
- 5/5
I requested a handicapable room of which they had no problem providing. One electric shade didn't work and no one came to look at but nbd. They just lost a star for it. Every thing else was excellent. A very quiet location and a Zaxbys right there. The breakfast was excellent. The staff was awesome. Overall a VERY NICE EXPERIENCE. I would absolutely highly recommend. I 10/10 will stay there again.
- 5/5
This was a nice hotel in a good area. The staff was very friendly and informative. The room was clean and had good water pressure in the shower. The breakfast was good and had a decent selection. We would stay here again.
- 5/5
This was a nice hotel in a good area. The staff was very friendly and informative. The room was clean and had good water pressure in the shower. The breakfast was good and had a decent selection. We would stay here again.
- 5/5
Clean room, comfortable bed, and good breakfast
- 5/5
Clean room, comfortable bed, and good breakfast
- 3/5
The breakfast and staff were very nice and kind. One thing that astounded me was there was NO drinking water unless you purchased it! I felt Holiday Inn Express would do better than this.
- 3/5
The breakfast and staff were very nice and kind. One thing that astounded me was there was NO drinking water unless you purchased it! I felt Holiday Inn Express would do better than this.
- 4/5
- 4/5
- 5/5
I only had one tv remote
- 5/5
I only had one tv remote
- 4/5
Was told I could do early check in and still got in around regular check in because house keeping had to clean rooms, which what caused the delay, when I got there another family was waiting to check-in and was sitting there for a couple of hours, after was told the same thing I was told about check-in.
- 4/5
Was told I could do early check in and still got in around regular check in because house keeping had to clean rooms, which what caused the delay, when I got there another family was waiting to check-in and was sitting there for a couple of hours, after was told the same thing I was told about check-in.
- 5/5
Enjoyed my stay.
- 5/5
Enjoyed my stay.
- 5/5
I had a wonderful time nice and quiet love it
- 5/5
I had a wonderful time nice and quiet love it
- 2/5
This hotel is average, suitable only for sleeping purposes, lacking any distinctive features. The breakfast is satisfactory, and the attendant is exceptionally friendly, which is the sole highlight regarding the staff. Rooms are dimly lit with minimal windows, and exposed cables from the air conditioning unit are visible. The room has an outdated feel. Front desk service provides average customer service. It is acceptable for family events or work-related stays, but I would not choose to return!!!
- 2/5
This hotel is average, suitable only for sleeping purposes, lacking any distinctive features. The breakfast is satisfactory, and the attendant is exceptionally friendly, which is the sole highlight regarding the staff. Rooms are dimly lit with minimal windows, and exposed cables from the air conditioning unit are visible. The room has an outdated feel. Front desk service provides average customer service. It is acceptable for family events or work-related stays, but I would not choose to return!!!
- 5/5
A great value
- 5/5
A great value
- 5/5
Service was great!
- 5/5
Service was great!
- 5/5
I enjoyed my stay the bed were very comfortable.
- 5/5
I enjoyed my stay the bed were very comfortable.
- 5/5
- 5/5
- 4/5
Loud in the hallways in the middle of the night.
- 4/5
Loud in the hallways in the middle of the night.
- 5/5
The breakfast was great and the staff was amazing. Even the maintenance man was super nice!
- 5/5
The breakfast was great and the staff was amazing. Even the maintenance man was super nice!
- 5/5
Didnt spend much time in the hotel. Everything was clean and quiet
- 5/5
Didnt spend much time in the hotel. Everything was clean and quiet
- 1/5
I will say this when you enter everything is amazing it looks so token care of.. but wait .. Saturday I woke up to my hand being swollen, I took pictures.. Sunday morning, more part of body had been bit by something.. Monday morning at 3am I found bed bugs! I put one inside a container and took it to the front desk! Needless to say someone said they would be investigating and I’ve yet to have a call back or email. & I also sent pictures of everything including incident reports
- 1/5
I will say this when you enter everything is amazing it looks so token care of.. but wait .. Saturday I woke up to my hand being swollen, I took pictures.. Sunday morning, more part of body had been bit by something.. Monday morning at 3am I found bed bugs! I put one inside a container and took it to the front desk! Needless to say someone said they would be investigating and I’ve yet to have a call back or email. & I also sent pictures of everything including incident reports
- 5/5
We had a great visit. The hotel is very clean, the room was very comfortable and the staff was friendly, helpful and very efficient at their jobs. The buffet breakfast was the best with any kind of selection that you may want to eat. Coffee or tea can be made 24 hours at the machine and is really good. The freshly baked cookies every day are the delicious and all of this comes with the cost of the room. AMAZING
- 5/5
We had a great visit. The hotel is very clean, the room was very comfortable and the staff was friendly, helpful and very efficient at their jobs. The buffet breakfast was the best with any kind of selection that you may want to eat. Coffee or tea can be made 24 hours at the machine and is really good. The freshly baked cookies every day are the delicious and all of this comes with the cost of the room. AMAZING
- 5/5
Very nice staff and helpful. Quiet area and well kept
- 5/5
Very nice staff and helpful. Quiet area and well kept
- 5/5
Nice facilities and friendly staff.
- 5/5
Nice facilities and friendly staff.
- 4/5
The staff was friendly and nice very welcoming
- 4/5
The staff was friendly and nice very welcoming
- 5/5
Very clean & upkept. Staff is extra friendly knowledgeable. Will stay again next week.
- 5/5
Very clean & upkept. Staff is extra friendly knowledgeable. Will stay again next week.
- 5/5
My 3 night stay was great! The room was clean and was cleaned daily. It was also very spacious with a fridge, microwave and coffee station. The staff was friendly as well. I would stay here again!
- 5/5
My 3 night stay was great! The room was clean and was cleaned daily. It was also very spacious with a fridge, microwave and coffee station. The staff was friendly as well. I would stay here again!
- 5/5
The hotel was so clean and neat. Service was wonderful. Great staff
- 5/5
The hotel was so clean and neat. Service was wonderful. Great staff
- 5/5
A comfortable stay for a quick rest stop with the entire family. The suite was comfortable and spacious for 6 people.
- 5/5
A comfortable stay for a quick rest stop with the entire family. The suite was comfortable and spacious for 6 people.
- 5/5
Everything was perfect
- 5/5
Everything was perfect
- 5/5
I had an amazing stay. All of the staff was very helpful (maintenance guys included) and kind! Room was clean and large; bed was comfy. Grounds were beautiful and the pool was perfect!
- 5/5
I had an amazing stay. All of the staff was very helpful (maintenance guys included) and kind! Room was clean and large; bed was comfy. Grounds were beautiful and the pool was perfect!
- 5/5
.
- 5/5
.
- 3/5
Had we not woke up to ants in the bed and other places this would’ve been a great stay. I don’t usually make reviews and I understand things happen but there has to be some type of extermination system in place. I more than likely won’t stay again because of the ants.
- 3/5
Had we not woke up to ants in the bed and other places this would’ve been a great stay. I don’t usually make reviews and I understand things happen but there has to be some type of extermination system in place. I more than likely won’t stay again because of the ants.
- 5/5
.
- 5/5
.
- 5/5
Arrived a little late, but staff was very friendly and welcoming.
- 5/5
Arrived a little late, but staff was very friendly and welcoming.
- 4/5
What I didn't like is frogs in the swimming pool.
- 4/5
What I didn't like is frogs in the swimming pool.
- 5/5
Very good customer service
- 5/5
Very good customer service
- 5/5
Great area. Good for a family stay.
- 5/5
Great area. Good for a family stay.
- 5/5
Great stay. Front desk staff was very nice. Breakfast was good. Room was very clean and spacious. The only issue was we had low water pressure in our room. But I would definitely stay here again.
- 5/5
Great stay. Front desk staff was very nice. Breakfast was good. Room was very clean and spacious. The only issue was we had low water pressure in our room. But I would definitely stay here again.
- 5/5
We enjoyed our stay
- 5/5
We enjoyed our stay
- 5/5
It was as expected. Would stay again.
- 5/5
It was as expected. Would stay again.
- 5/5
The staff was exceptional. Attentive to all of my concerns and need
- 5/5
Wonderful peaceful
- 5/5
Very good! Loved the location and the quality!
- 5/5
- 5/5
I loved the shower head which I truly enjoyed my shower, as well as the provider Dove products. The bathroom experience was extremely wonderful.
- 4/5
Front desk staff was pleasant and personable. Hotel was clean and breakfast was good, plenty of options.
- 3/5
We experienced
- 5/5
Clean room, comfy beds, and great breakfast ! Nicki at the front desk was a ray of sunshine. She was very helpful when TV needed reset after a storm. Lots of places to eat close to hotel.
- 1/5
The rooms wasnt clean and was infested with ants on desk as well as bed. Customer service was unprofessional and the worst experience i had in a hotel setting.
- 5/5
Thank you
- 5/5
I’m usually in Atlanta for my birthday every year. For now on, this is where I’m staying! The bed was so soft, I felt like I sank into it! Breakfast was on point! I only had one complaint in my entire stay and it was to room service allowing to doors to slam against to security lock to keep the doors open, but once I mentioned it to her she was more aware.
- 5/5
Over all a great stay! Friendly and helpful staff at all levels
- 5/5
Staff was very helpful and friendly
- 5/5
Great stay
- 5/5
Coinvent to surrounding things
- 5/5
Price
- 5/5
Very clean, great location, extremely friendly staff, great breakfast, loved the coffee in lobby. Very well managed!
- 5/5
?
- 5/5
Good experience. Will return
- 5/5
Great trip! Came to see a performance at the Kennedy Center and was thrilled i could walk directly to and from hotel.
- 4/5
My stay was nice.
- 5/5
Very clean the staff was extremely nice helpful great place to stay. I would not stay anywhere else. This is a wonderful place to stay.
- 5/5
Very nice staff
- 5/5
Is a clean room
- 5/5
Excellent staff
- 4/5
My stay was comfortable and breakfast was easily accessible.
- 5/5
Nice folks at front desk
- 5/5
One of the best I have stayed in for a while now. Very friendly and helpful staff. Great breakfast and the room were excellent.
- 3/5
Problem was with the accessible room - specifically the bathroom. The accessible shower was not friendly to someone that cannot stand since the shower wand would not do more than drip. The hot water was lukewarm even when turned all the way up. We paid MORE for an accessible room.
- 4/5
Staff was friendly and the facilities are nice and clean
- 5/5
The staff is excellent, helpful and friendly. Breakfast staff did a great job as well.
- 5/5
Clean and good breakfast.
- 5/5
It's clean and offer a good breakfast.
- 5/5
Very friendly staff; the rooms and bathrooms were very clean.
- 4/5
Perfectly fine for regular business travel. Breakfast was nice to have and the staff was very friendly.
- 5/5
We needed a place to stay a few days and Holliday Inn Express was right where we needed to be. The building is like new and the staff was awesome. They were friendly and professional. The room was big and had everything we needed to make our stay very comfortable. My family and I sometimes travel and we'd look for the most inexpensive places to stay but the sacrifices are not worth it. We got excellent bang for our buck here at the Holliday Inn Express and we plan on using them for our vacations from now on.
- 5/5
Clean
- 5/5
Very good
- 5/5
The breakfast was an excellent attempt, but serving pre-fixed food can be only so good. It was clean, well stocked and the staff pleasant. I would unconditionally recommend the hotel
- 5/5
Privacy. Breakfast provided.
- 5/5
Very clean. Very comfortable
- 5/5
This is our 5th time to stay here. It’s always consistent and the staff is very nice.
- 5/5
good condition
- 5/5
The staff were very professional and friendly from check-in to checkout. I felt very safe and comfortable the room was very clean. The complementary breakfast was AMAZING. I highly recommended this for anyone traveling to Atlanta and wants a nice place to stay on a budget.
- 5/5
Great will stay here again.
- 5/5
Excellent
- 5/5
Thank you
- 5/5
Very nice place
- 5/5
.
- 5/5
Great stay!!
- 4/5
- 4/5
I like how quiet the rooms were but i didn't like that it was a tub shower instead of a walk in shower for the suite.
- 3/5
a bug was in one of the beds in my room
- 5/5
Great location. Great staff. Great room.
- 5/5
Enjoy my stay every year
- 5/5
uu
- 5/5
Everything was excellent.
- 5/5
No complaints
- 5/5
Nice place to stay for the night.
- 5/5
Nice for our family weekend trip. Comfy cozy clean
- 4/5
Super clean, great staff, friendly, great breakfast!