Studio 6 Extended Stay - Augusta, GA - Fort Gordon

Bedbugs,roaches,dirty.

Superb

Kitchen clean shops

I liked the little bit of quiet time I got, and the staff was okay I didn't like the night I spent there.

I liked the little bit of quiet time I got, and the staff was okay I didn't like the night I spent there.

Its really the staff they are so rude and dont care about nothing!! They talk to you like you're the dirt on there shoe I have never been talk to and disrespect like I was at motel 6 extended stay on wirghtsboro rd in Augusta Ga please whatever you do find you somewhere better then this place

There were no garbage cans in the room. Nobody came around to maintain the room.

No coffee. Air was loud

Staff Check-in was excellent. Both Precious and Candance went above and beyond to help us check-in. The room did smell of bleach. The heater was too noisy to run. The room was so run down with mold in shower, patches all over the roof, walls, baseboards. The cost was exorbitant and when we checked again, the cost had gone down with other apps. We should get a refund for at least $100 on this horrible property...Another hotel should hire the lovely staff.

The room was very unclean, the room was infested with roaches, very unclean, the bathroom door was almost falling apart. The microwave horrible conditions not clean at all roaches inside the Fridge, The fridge stop working after the 3rd day. Bed looks like they didn’t even try cleaning it. The bathroom had horrible unclean towels. Overall Not worth the money honestly.

Bad

Old appliances, torn appliances, curtains broken, super old smelling room and look. Felt unclean.I didn’t stay! I booked another hotel

Clean room

Clean room

Friendly staff and professional.

Friendly staff and professional.

Roaches mold and anything else you can imagine! And still have not received my deposit back!!!

Roaches mold and anything else you can imagine! And still have not received my deposit back!!!

Our stay was pleasant. Quiet area. Clean room. Everything worked. Beds were so-so, but we slept good. Didn't cook anything in the kitchen area but enjoyed the larger refrigerator.

Our stay was pleasant. Quiet area. Clean room. Everything worked. Beds were so-so, but we slept good. Didn't cook anything in the kitchen area but enjoyed the larger refrigerator.

Everything was ok.

Everything was ok.

I didn't like anything about this motel it had so many roaches i give it a 1% rating needs to be shut down

I didn't like anything about this motel it had so many roaches i give it a 1% rating needs to be shut down

Shower had cracks in the floor that caused me to have to step with caution in and out of the shower, bathroom door would not close without lots of force, there looked to be food residue on the side of the refrigerator, the toiletpaper holder was nearly falling out of the wall, and only one side of the stovetop worked

Shower had cracks in the floor that caused me to have to step with caution in and out of the shower, bathroom door would not close without lots of force, there looked to be food residue on the side of the refrigerator, the toiletpaper holder was nearly falling out of the wall, and only one side of the stovetop worked

The property did not look like the pictures. The room was bad. Would not recommend staying there

The property did not look like the pictures. The room was bad. Would not recommend staying there

Horrible customer service, rude and unprofessional staff - property refused to refund the stay despite their not having our reservation, any availability and we were turned around “WE’RE SOLD OUT, CLOSED!!!” before we even walked in the door (staff outside smoking). The whole experience was horrible and now the property refused to respond to communications & process refund requests. Avoid at all costs

Horrible customer service, rude and unprofessional staff - property refused to refund the stay despite their not having our reservation, any availability and we were turned around “WE’RE SOLD OUT, CLOSED!!!” before we even walked in the door (staff outside smoking). The whole experience was horrible and now the property refused to respond to communications & process refund requests. Avoid at all costs

The room was a total train wreck, which may not have been that bad for normal Motel 6 prices, but for Masters prices, it was awful. The one saving grace is that the ladies who worked the front desk were awesome.

The room was a total train wreck, which may not have been that bad for normal Motel 6 prices, but for Masters prices, it was awful. The one saving grace is that the ladies who worked the front desk were awesome.

Room was infested with bed bugs and cockroaches. When we told the front desk he laughed at us.

Room was infested with bed bugs and cockroaches. When we told the front desk he laughed at us.

Dirty. Roaches. Spiders. Room looked nothing like the pictures advertised. New isn’t even have proper bedding

Dirty. Roaches. Spiders. Room looked nothing like the pictures advertised. New isn’t even have proper bedding

The mattresses (no mattress protector) were mouldy; the shower was mouldy and leaking; the floors were dirty (blood and insects); the room smelled of chemicals so much that it gave me a headache. My group had to immediately leave and find alternative accommodations. Please do not book at this place.

The mattresses (no mattress protector) were mouldy; the shower was mouldy and leaking; the floors were dirty (blood and insects); the room smelled of chemicals so much that it gave me a headache. My group had to immediately leave and find alternative accommodations. Please do not book at this place.

Very clean rooms. Enjoyed my stay.

Very clean rooms. Enjoyed my stay.

Nothing

Nothing

5 out of 5 to the front desk, great service and excellent place to book when you’re in a pinch, passing through or just looking for a place to catch some z’s This is a budget friendly place, keep that in mind before you start to go and be a super Karen. No frills type of hotel but great for the price!

5 out of 5 to the front desk, great service and excellent place to book when you’re in a pinch, passing through or just looking for a place to catch some z’s This is a budget friendly place, keep that in mind before you start to go and be a super Karen. No frills type of hotel but great for the price!

I would not waste my money or my company money there was roaches no heat and no room services for a week i had ro go to front desk for clean towels

I would not waste my money or my company money there was roaches no heat and no room services for a week i had ro go to front desk for clean towels

Love it

Love it

Wonderful stay

Wonderful stay

Love it

Love it

rooms was dirty and it had bugs

rooms was dirty and it had bugs

The place has a roach infestation. I do not recommend it to anyone!

The place has a roach infestation. I do not recommend it to anyone!

Moldy rooms

Moldy rooms

I didn’t stay. The office couldn’t be located. The sign indicated one door but the employees inside said it was Motel 6 not Studio 6

I didn’t stay. The office couldn’t be located. The sign indicated one door but the employees inside said it was Motel 6 not Studio 6

Super mega bad attention from everyone here and they make us wait more than 2 hours. So we have to canceled the reservation.

Super mega bad attention from everyone here and they make us wait more than 2 hours. So we have to canceled the reservation.

Everything was great

Everything was great

Was over booked

Was over booked

dont stay here awful

dont stay here awful

I love it

I love it

There was roaches everywhere noise all night not worth it

There was roaches everywhere noise all night not worth it

I like the pictures on the website. I like tjat one staff member and other residemts teied to assist.

I like the pictures on the website. I like tjat one staff member and other residemts teied to assist.

I love how it’s convenient to almost anything that you’d need; (food, clothing, gas, etc.) The staff are very helpful and outgoing. And the prices are affordable. All together, a very nice hotel.

I love how it’s convenient to almost anything that you’d need; (food, clothing, gas, etc.) The staff are very helpful and outgoing. And the prices are affordable. All together, a very nice hotel.

This property is filled with permanent residents. Room smelled like smoke. My check was horrible. Management was rude with a nasty nice demeanor. I booked a room and was told my room wasn’t available. After the front desk attendant explained what happened. The management refused to talk to me at first. I was downgraded to room that took about an hour to get ready. I arrived at after 4:30pm. I should have found another hotel. The walls were thin I could hear everything.

This property is filled with permanent residents. Room smelled like smoke. My check was horrible. Management was rude with a nasty nice demeanor. I booked a room and was told my room wasn’t available. After the front desk attendant explained what happened. The management refused to talk to me at first. I was downgraded to room that took about an hour to get ready. I arrived at after 4:30pm. I should have found another hotel. The walls were thin I could hear everything.

They didnt have a room available need a refund

They didnt have a room available need a refund

So many roaches in my room I didn’t even stay for the 2 nights I payed for. I just drove 2 hours both ways home as I would rather do that then get sick and bring filth back home to my own bed. Not to mention I booked 2 rooms for me and my team and upon arrival it took and hour and a half to check me in. Also upon booking I was sent 5 “we can’t wait to see you” emails and when I get there they inform me they need 50$ cash PER room which was never mentioned anywhere. Of course they have no atm on property too 😭. Just shut it down.

So many roaches in my room I didn’t even stay for the 2 nights I payed for. I just drove 2 hours both ways home as I would rather do that then get sick and bring filth back home to my own bed. Not to mention I booked 2 rooms for me and my team and upon arrival it took and hour and a half to check me in. Also upon booking I was sent 5 “we can’t wait to see you” emails and when I get there they inform me they need 50$ cash PER room which was never mentioned anywhere. Of course they have no atm on property too 😭. Just shut it down.

roaches everywhere, mold on the walls, probably from hurricane cause it was the first floor. but they shouldn't be renting rooms that have mold.

roaches everywhere, mold on the walls, probably from hurricane cause it was the first floor. but they shouldn't be renting rooms that have mold.

I booked 2 nights at this location,I waited in line for 30 minutes only to find out that they didn’t have WiFi,phone or cable and there was a 25$ deposit fee and they were only accepting cash which I didn’t have the lady said she would cancel it but I was still charged and I haven’t received any refund yet and it’s been 8 days

I booked 2 nights at this location,I waited in line for 30 minutes only to find out that they didn’t have WiFi,phone or cable and there was a 25$ deposit fee and they were only accepting cash which I didn’t have the lady said she would cancel it but I was still charged and I haven’t received any refund yet and it’s been 8 days

The property as a whole is in poor condition with visible cracks in the concrete balconies. The balconies and railings would move if you stepped too close to the outside edge. There was construction debris and materials located all about the property that looked as if they had been there a quite a while. We did not stay. The office staff were apologetic and offered to cancel our reservation themselves without charging us. They said that they could not move our reservation to the Motel 6 side of the property as technically it was not "the same property."

The property as a whole is in poor condition with visible cracks in the concrete balconies. The balconies and railings would move if you stepped too close to the outside edge. There was construction debris and materials located all about the property that looked as if they had been there a quite a while. We did not stay. The office staff were apologetic and offered to cancel our reservation themselves without charging us. They said that they could not move our reservation to the Motel 6 side of the property as technically it was not "the same property."

I booked online, when we arrived they were overbooked. We never had the opportunity to stay at the hotel and I still haven’t received a call back for my refund.

I booked online, when we arrived they were overbooked. We never had the opportunity to stay at the hotel and I still haven’t received a call back for my refund.

Made a reservation for 2 rooms through expedia and got a confirmation and when we arrived the staff said "nah you probably dont have a room."

Made a reservation for 2 rooms through expedia and got a confirmation and when we arrived the staff said "nah you probably dont have a room."

i booked online and when i got there there were no rooms. I slept at the airport.

i booked online and when i got there there were no rooms. I slept at the airport.

Roaches on Dune buggies!

Roaches on Dune buggies!

Never got to stay. Red Cross took over Motel. Didnt even stay one night as we were never allowed to use our reservations. Hoping to dispute charge!

Never got to stay. Red Cross took over Motel. Didnt even stay one night as we were never allowed to use our reservations. Hoping to dispute charge!

Nothing unique. Standard Motel 6, not Studio 6 as told. If I had known was Motel 6, I would not have accepted. Refund should be given by Expedia.

Nothing unique. Standard Motel 6, not Studio 6 as told. If I had known was Motel 6, I would not have accepted. Refund should be given by Expedia.

When I arrive they said they were overbooked. Didn’t have a room available.

When I arrive they said they were overbooked. Didn’t have a room available.

They canceled my reservation

They canceled my reservation

i wanted to take information about my reservation but nobody answered the phone.my experience with them is 0

i wanted to take information about my reservation but nobody answered the phone.my experience with them is 0

I can't really talk about the property, since the hotel refused to honor my third-party reservation, though Expedia. So not only was I not able to stay at the placed I had reserved, but apparently it is also impossible to get a refund for the money I spent. I would not recommend this service to anyone. From now on just book directly though the hotel. (I do not understand how this is unacceptable - it is what happened )

I can't really talk about the property, since the hotel refused to honor my third-party reservation, though Expedia. So not only was I not able to stay at the placed I had reserved, but apparently it is also impossible to get a refund for the money I spent. I would not recommend this service to anyone. From now on just book directly though the hotel. (I do not understand how this is unacceptable - it is what happened )

Terrible

Terrible

When I got there lady standing outside and as I came up to the door she asked if I had a reservation and I said yes she said she sorry but it was through a 3rd party and I couldn't be there and as I went back to my car it bothered me so I went back and asked her even if my money was taken for the room she said yes she claimed she cancelled my reservation because I definitely was on the list now if she scammed me out my money while in a terrible situation we had no lights and I only tried to get a room so I could take a shower our lights had been off due to hurricane Helene I am very disappointed and the worst thing is I can't get my 72 dollars back

When I got there lady standing outside and as I came up to the door she asked if I had a reservation and I said yes she said she sorry but it was through a 3rd party and I couldn't be there and as I went back to my car it bothered me so I went back and asked her even if my money was taken for the room she said yes she claimed she cancelled my reservation because I definitely was on the list now if she scammed me out my money while in a terrible situation we had no lights and I only tried to get a room so I could take a shower our lights had been off due to hurricane Helene I am very disappointed and the worst thing is I can't get my 72 dollars back

Property did not have any rooms available and Expedia accepted my reservation anyways

Property did not have any rooms available and Expedia accepted my reservation anyways

Nothing

Nothing

Booked my room on line. Got there to check in and sign said full and office was locked with no one there!!

Booked my room on line. Got there to check in and sign said full and office was locked with no one there!!

I made a reservation through expedia when I arrived at the property they cancelled my reservation because they said they were sold out. They have canceled my reservation, they said expedia will refund me but I did not get my refund back.

I made a reservation through expedia when I arrived at the property they cancelled my reservation because they said they were sold out. They have canceled my reservation, they said expedia will refund me but I did not get my refund back.

Book room online, received confirmation. Arrived at location only to be told that there are no vacancies and that I’d need to confer with whatever online agency booked my stay. After doing so I was told by online agent that I’d be charged a cancellation fee. How are you gonna charge me a cancellation fee for a booking that could not be fulfilled because the hotel was full. So in full my experience sucked. I would not recommend to anyone this booking app.

Book room online, received confirmation. Arrived at location only to be told that there are no vacancies and that I’d need to confer with whatever online agency booked my stay. After doing so I was told by online agent that I’d be charged a cancellation fee. How are you gonna charge me a cancellation fee for a booking that could not be fulfilled because the hotel was full. So in full my experience sucked. I would not recommend to anyone this booking app.

I never received an email concerning check in process. Upon arrival at hotel I was no greeted at the window however had to endure listening to the front desk clerk on a personal call yelling and cursing at someone. I finally ring the bell which is when another employee finally approached the window and said that they no longer had any vacancies and would not honor my reservations. Her exact words were, “we not taking any third party reservations” however my card was clearly charged. I then for sake of argument left the property and contacted customer care. I have already submitted a request to have my funds reimbursed and hope that others did not have and are not having the same issue with this hotel that I had. That whole circumstance made the whole devastation of having just been through a hurricane even more devastating.

I never received an email concerning check in process. Upon arrival at hotel I was no greeted at the window however had to endure listening to the front desk clerk on a personal call yelling and cursing at someone. I finally ring the bell which is when another employee finally approached the window and said that they no longer had any vacancies and would not honor my reservations. Her exact words were, “we not taking any third party reservations” however my card was clearly charged. I then for sake of argument left the property and contacted customer care. I have already submitted a request to have my funds reimbursed and hope that others did not have and are not having the same issue with this hotel that I had. That whole circumstance made the whole devastation of having just been through a hurricane even more devastating.

La recepcionista fue muy desagradable el lugar muy descuidado

La recepcionista fue muy desagradable el lugar muy descuidado

Good location. Nice hotel. Great price.

Good location. Nice hotel. Great price.

It’s was very quiet

It’s was very quiet

It’s under new management and you can damn sure tell a difference, really turning the place around!!!

It’s under new management and you can damn sure tell a difference, really turning the place around!!!

The Motel 6 side is kinda decent but the Studio 6 side is GROSS. There are roaches and my room wasn’t even cleaned. They were dirty towels laying around. The microwave clear plate was in the sink. I literally did not even sleep in my room because the bugs had me very very freaked out.

The Motel 6 side is kinda decent but the Studio 6 side is GROSS. There are roaches and my room wasn’t even cleaned. They were dirty towels laying around. The microwave clear plate was in the sink. I literally did not even sleep in my room because the bugs had me very very freaked out.

This place has German cockroaches. I didn’t even sleep in the room and wasn’t able to move rooms due to them being booked and it being like 3am. The regular hotel side is okay but the extended stay side is gross.

This place has German cockroaches. I didn’t even sleep in the room and wasn’t able to move rooms due to them being booked and it being like 3am. The regular hotel side is okay but the extended stay side is gross.

I love that the property had an elevator due to my room was on the 3rd floor but I didn’t like that because I had 4 children with me so it was a must for a kitchen but I was shifted around giving 2 different rooms that someone else was already in due to the error in the system they couldn’t figure out what rooms will be available had to wait an hour and half after I paid $25 for early arrival check in.

I love that the property had an elevator due to my room was on the 3rd floor but I didn’t like that because I had 4 children with me so it was a must for a kitchen but I was shifted around giving 2 different rooms that someone else was already in due to the error in the system they couldn’t figure out what rooms will be available had to wait an hour and half after I paid $25 for early arrival check in.

Booked a room and the room was occupied already

Booked a room and the room was occupied already

I like staying there because they are really nice and most of all the prices are reasonable there is really nothing that I didn't like was very nice and yes I will stay again

I like staying there because they are really nice and most of all the prices are reasonable there is really nothing that I didn't like was very nice and yes I will stay again

I arrived after midnight, but the night manager tended to me right away. Room was very clean and well appointed. Bed was comfortable. Bathroom clean also. I rate it a 9 out of 10. It looks like they try very hard.

I arrived after midnight, but the night manager tended to me right away. Room was very clean and well appointed. Bed was comfortable. Bathroom clean also. I rate it a 9 out of 10. It looks like they try very hard.

Great property

Great property

The property is really coming together!

The property is really coming together!

They were friendly enough however they were extremely slow. I had to wait at least 20mins for them to get the guest in front of me checked in while he made calls on their landline. Then I had to wait another 20 minutes while they “found” me a room. When I finally get into the room, the floor is sticky & there was only sheets on the beds, no blankets & only one pillow on each bed. To top all that off, there were roaches & other bugs in the room.

They were friendly enough however they were extremely slow. I had to wait at least 20mins for them to get the guest in front of me checked in while he made calls on their landline. Then I had to wait another 20 minutes while they “found” me a room. When I finally get into the room, the floor is sticky & there was only sheets on the beds, no blankets & only one pillow on each bed. To top all that off, there were roaches & other bugs in the room.

I booked this hotel for a quick stay and leave. But They did not have any rooms available when i arrived to the site. The clerk said he was going to cancel the reservation but I haven’t received my refund.

I booked this hotel for a quick stay and leave. But They did not have any rooms available when i arrived to the site. The clerk said he was going to cancel the reservation but I haven’t received my refund.

I didn’t even stay there I canceled both bookings roaches was on the bed I need my two refunds from both of them asap

I didn’t even stay there I canceled both bookings roaches was on the bed I need my two refunds from both of them asap

Full of roaches. Rough crowd.

Full of roaches. Rough crowd.

Very bad place

Very bad place

Door key card didn’t work the first time I tried to open the door. Had to go back to the lobby from my assigned room on the third floor. The whole place looked like a ghetto projects. There were people walking all over the place and there was loud music all over the place. No soap was provided in my bedroom. There was a closet with an old chair inside and there was mold all around the baseboards. There was also signs of mold or mildew in the bathroom. HVAC system worked perfectly. I will not stay at that place again.

Door key card didn’t work the first time I tried to open the door. Had to go back to the lobby from my assigned room on the third floor. The whole place looked like a ghetto projects. There were people walking all over the place and there was loud music all over the place. No soap was provided in my bedroom. There was a closet with an old chair inside and there was mold all around the baseboards. There was also signs of mold or mildew in the bathroom. HVAC system worked perfectly. I will not stay at that place again.

Not satisfied at all

Not satisfied at all

Terrible ,horrible, rude

Terrible ,horrible, rude

Very rude staff , rooms are filthy

Very rude staff , rooms are filthy

They need to do something about the roaches, too many roaches

They need to do something about the roaches, too many roaches

Absolute dump. They even gave me a key to an occupied room - how does that happen?

Absolute dump. They even gave me a key to an occupied room - how does that happen?

No hot water in shower. Unsafe property. Very sketch. No blanket on beds, just a sheet. Shower was disgusting. No lamp in the place. Tv remote didn’t work.

No hot water in shower. Unsafe property. Very sketch. No blanket on beds, just a sheet. Shower was disgusting. No lamp in the place. Tv remote didn’t work.

Very disappointed. Dirty hotel. Our non smoking room smelled like smoke.

Very disappointed. Dirty hotel. Our non smoking room smelled like smoke.

Unprofessional cleaning crew dancing on balcony. Room inside and out smelled like pee

Unprofessional cleaning crew dancing on balcony. Room inside and out smelled like pee

Check in was a nightmare before we got to the room. We arrived after midnight and they’d canceled our reservation even after we called to confirm earlier that day. Had no other choice but to stay—hotels everywhere booked for The Masters. Cockroaches crawled into our shoes and luggage. No blankets or comforters on bed, sheets stained. Trash can full and table dirty with empty beer can sitting out. Had not been cleaned, smelled musty like not used frequently. Manger said hotels.com was the problem. Authorities should be notified.

Check in was a nightmare before we got to the room. We arrived after midnight and they’d canceled our reservation even after we called to confirm earlier that day. Had no other choice but to stay—hotels everywhere booked for The Masters. Cockroaches crawled into our shoes and luggage. No blankets or comforters on bed, sheets stained. Trash can full and table dirty with empty beer can sitting out. Had not been cleaned, smelled musty like not used frequently. Manger said hotels.com was the problem. Authorities should be notified.

Check in process was overall smooth. I booked two rooms, and they retrieved the reservation quickly. Upon entering the room my nostrils were assaulted with the pungent odor of cigarettes and mold. The floors were stickier than a movie theater floor after a double feature of spy kids and spy kids 2. The kitchenette looked like a frat house kitchen after homecoming weekend. The bathroom had a 4x8 piece of upside down drywall patching what I assume to be a 4x8 patch of water damage, based on the fact a water feature developed once the floor above us took a shower. I have never, and will never stay in a worse room. I wouldn’t wish this room on anybody, and would feel sorry if my greatest enemies accidentally booked this hotel.

Check in process was overall smooth. I booked two rooms, and they retrieved the reservation quickly. Upon entering the room my nostrils were assaulted with the pungent odor of cigarettes and mold. The floors were stickier than a movie theater floor after a double feature of spy kids and spy kids 2. The kitchenette looked like a frat house kitchen after homecoming weekend. The bathroom had a 4x8 piece of upside down drywall patching what I assume to be a 4x8 patch of water damage, based on the fact a water feature developed once the floor above us took a shower. I have never, and will never stay in a worse room. I wouldn’t wish this room on anybody, and would feel sorry if my greatest enemies accidentally booked this hotel.

Staff seemed nice and appeared to do their best . They seem to be trying to do some (much needed) repairs, but the workmanship looks shotty.

Staff seemed nice and appeared to do their best . They seem to be trying to do some (much needed) repairs, but the workmanship looks shotty.

I'd like to start off with I thought the staff was friendly, efficient and tried as hard as they could but this motel is absolute mess. Curtains pulled off wall, no blanket, TV didn't work (got that resolved with new remote), free coffee from 7am-11am was fiction, grounds were nasty, one of the buildings was suffering from structural damage with crews hammering away, rooms had a nasty odor (think body odor and cigs), door barely locked, very sketchy residents living at hotel, floors left my sox black. The whole place was just nasty and charged $200++/night because of the Masters. On the upside shower had hot water and good pressure. The no blanket on the bed was icing on the cake and the pillows were junk.

I'd like to start off with I thought the staff was friendly, efficient and tried as hard as they could but this motel is absolute mess. Curtains pulled off wall, no blanket, TV didn't work (got that resolved with new remote), free coffee from 7am-11am was fiction, grounds were nasty, one of the buildings was suffering from structural damage with crews hammering away, rooms had a nasty odor (think body odor and cigs), door barely locked, very sketchy residents living at hotel, floors left my sox black. The whole place was just nasty and charged $200++/night because of the Masters. On the upside shower had hot water and good pressure. The no blanket on the bed was icing on the cake and the pillows were junk.

We showed up at 8 for check-in. Our reservations were made 6 months prior. They gave away our rooms because “we didn’t show up before 6”. There is no disclaimer anywhere that states this is their policy. The staff was rude and completely unprofessional about the situation. We ended up having to find another place to stay at. After the same situation happened to others in the lobby, the staff started to hide in the back and not acknowledge anyone. This place needs to be shut down.

We showed up at 8 for check-in. Our reservations were made 6 months prior. They gave away our rooms because “we didn’t show up before 6”. There is no disclaimer anywhere that states this is their policy. The staff was rude and completely unprofessional about the situation. We ended up having to find another place to stay at. After the same situation happened to others in the lobby, the staff started to hide in the back and not acknowledge anyone. This place needs to be shut down.

1towel paint on floor no tv remote missing clerk said they would bring a remote never returned

1towel paint on floor no tv remote missing clerk said they would bring a remote never returned

I rented a room for a week and was moved 5 times in 4 days because of the poor conditions of the rooms

I rented a room for a week and was moved 5 times in 4 days because of the poor conditions of the rooms

This place was disgusting, roaches crawling everywhere, they were nesting in the drawers. The smell was putrid, I would not advise anyone to stay there. The A/C was broken in both downstairs available rooms, it was so hot in the room I was sweating.They did give me a refund but I had to chase the desk clerk down because she wasn't answering the phone.

This place was disgusting, roaches crawling everywhere, they were nesting in the drawers. The smell was putrid, I would not advise anyone to stay there. The A/C was broken in both downstairs available rooms, it was so hot in the room I was sweating.They did give me a refund but I had to chase the desk clerk down because she wasn't answering the phone.

Very bad reception from desk clerks. Very rude and obviously did not want to do her job. Obviously tried to make everything difficult as if not wanting to check us in for some reason.

Very bad reception from desk clerks. Very rude and obviously did not want to do her job. Obviously tried to make everything difficult as if not wanting to check us in for some reason.

It was not so good experience for me at all. it felt crowded, the bed was not comfortable for me at all. The kitchenette would not work at all. I even went there to complain about the stove not working. they said they will have maintenance man the next day but never did or came by at all until we check out. The bathroom towel were so wet and dirty when we first arrived. I woke up in the middle of the night seeing roaches in the bathroom crawling around. it was disgusting. The AC also went out as well. I was so freaking hot. I couldn’t sleep at all. I also heard neighbors fighting and loud talking. I want my full refund back. It was not worth paying those hotel for those price. I ended up forgetting to take pictures since I stay out all day.

To wipe it down my self. There was no toilet paper the toilet full of human shit and paper the tv didn’t work and the phone to the front desks cord was cut I called on my phone four times to Get something done about this and no answer had to walk from the third floor back to to front desk and was told There were no other rooms available. And some one went and Checked the room just before they gave me the key too what the hell

Housekeeper was lazy never came to clean room or give clean towels and sheets or get trash

Roachs, no blanket, an dirty equipment. Was anong the fist things yo hit my eyes apon enterinthe room. Microwave had food all stuck to the inside and sink was clogged an had food stuck to the inside of it. When in need of wash rags and towls was often told they didnt have any available. An had to go buy my own toilet paper because they didnt have any one of my nights there. The guy who covers 3rd shift was extremely rude hard to communicate with and condescending. An at one point even aggressive in response to a simple request of providing a blanket for a my room with no blanket. Will not ever be returning

When I got to my room, I did not have any towels. I went to the front desk and they said they didn’t have any and could give me a couple hand towels. So I had to go buy a towel to use. Upon looking through the room, it was dirty. There were roaches (not the palmetto bugs / water bugs that are not abnormal to see) and other bugs. It looked like it was partially swept because there was still dirt under the table. I found a dirty washcloth still in the shower. There was no blanket or comforter and the sheets were either dirty or stained and full of holes. Under the sink was water damaged to the point it had a hole and that hole was covered in what looked like mold.

I made a reservation weeks ahead, staying here because it was an economical choice as a stop between destinations. 9pm arrival to check in and they had my reservation but had sold all rooms... including the one I reserved. Very inconvenient to take my two kids at 9:15pm to find a new hotel that ended up costing our family more.

I had a reservation and they waited until i.got to the motel and told them i had a reservation that they couldn't rent me a room bc of a damaged water line...

Wasn’t dirty but I had no trash cans no wash rags or towels and my heater didn’t work

Booked through Expedia. Told the room wasn’t available. Got up charged. Place is a giant trap house. Tried to pay an extra night to get my things out of the room at a safe time. Got there and was physically assaulted and refused access to my personal belongings. My service dog was injured then accused of attack. Sheriff deputy helped me gain access to a few things but most of my valuables and clothing were missing.

Went to the office informed them . The young lady's was giving me sketchy vibes. She gave me another room. Went to check it out the room was 100 percent occupied. So I went back to the office the young lady told me she was going to refund me. I asked for proof of refund. She told me she had no receipts. But instead she would send me an email. Waited for the email never recieved it. I went back to the office and the young ladies was gone for about 45 minutes. So I contacted the police to make a report, So ill be able to get my money back. So after the police pulled in they came walking back up. I informed the police I just want a report. Made the report went back to the office window. Informed her I never recieved the refund receipt. She told me she'll take a picture of it on my phone.She took a picture of a receipt but it was not mines. The total neither room matched she never refunded the money. I had to return to speak to a manager before I headed back home 1 day early

Property isnt taken care of at all. The only thing i enjoyed was the shopping centers and restaurants in walking distance.

Very dirty.smells like mold and mildew. We had plumbing issues for 5 days, toilet would sometimes flush, sewer water filled our shower. On day 6 they moved our room to upstairs, and refused to let my flush and and kids, who were on my reservation, start moving our things into the new room until I was physically on the property. I got off my second job, got up to the hotel at 9:30 pm, and Kira said with the nastiest attitude “you got 30 minutes to be out of the original room. Ima come check too” not sure why she works there when she is clearly so miserable. Seriously, she needs a job where she has zero contact with customers, disgrace.

They really rude and nasty and they barley clear up and they told me i had to check out cuz i conplain to much there are no microwaves and no clean towels n no soap or batteries in the remote and they dont clean the rooms unless u check out

I booked a single bed, and was told at check-in that they had sold out of all of them and I could either get a refund or pay an additional fee for a double room. It is not MY fault that you overbooked the rooms, and as a paying customer, I should NOT be forced to pay extra for a bed that I wouldn't even use (traveling solo). 2nd gripe was that my room had zero towels or washcloths at check-in, so I was never able to get refreshed after a long day on the road. These types of things are not good for the brand, and is something that's making me reconsider booking from Studio 6 or Motel 6 in the future (even though their beds are the most comfortable of all the chains I've stayed at).

Room was not clean wen i got here and i got put in anything room did not look how expected it wasn't cleaned no towels soap n trash was still in the trash can and no microwave or batteries in remote

No pillows No towels Air filter nasty moldy

the staff at the desk was rud rude and was not friendly at all. I checked in about 4pm est. I recieved multiple knocks at the door and multiple phone calls where people were looking for people and drugs all the way until 3am est. horrible stay!!

n/a

NOTHING IT LOOKED LIKE A CRACK HOTEL. DIDNT STAY THERE AFTER WE SAW THE ROOM ALOT A SHADY CHARACTERS HANGING AROUND WAS SCARED TO STAY THERE AND THATS SAYING ALOT SINCE WE MOVED HERE FROM CALIFORNIA. WORST HOTEL I HAVE EVER SEEN EVERYTHING IT WAS GROSS AND THE RECEPITIONIST WAS SOMETHING ELSE

The staff is extremely nice. The hotel has in house, roving security. The kitchenette makes for easy meals, and there's a fairly large laundry facility on site. Right across from the Mall, Walmart, and numerous fast food eateries.

Absolutely nothing. Worst excuse for a hotel with "suites" in name. A ghetto hotel. Total misrepresentation. Feared for our safety due to lack of basic security. Doors didn't lock. AC falling out of wall. Filthy. Did not stay. Disputing all charges.

This guest did not leave comments about this hotel.

This guest did not leave comments about this hotel.

roaches, tub and had a strong bleach smell but the room was not clean. The door did not complete shut and there were issues with the bathroom door. I was NOT impressed at all. The photos online are very misleading the rooms does not look like online

ALOT OF PEOPLE JUST HANGING AROUND THE PARKING LOT.

Could use more towels (only had two).

This guest did not leave comments about this hotel.

This guest did not leave comments about this hotel.

It was close to my family and all my needs and I slept well, once I clean my room. the rate was excellent. The hotel lack little needs ie.., ice machine, clean sheets, enough towels for 4, no body soap and etc.

The bathroom was not clean enough, the refrigerator did not work and smelled

This guest did not leave comments about this hotel.

This guest did not leave comments about this hotel.

not helpful staff

It's 2 minutes from the mall and virtually anything else you would need on a trip. The roaches and the linen.